JP2003333181A - Schedule management system and schedule management service processing method - Google Patents

Abstract

(57) [Summary] [Problem] To enable a user to register, change, and confirm a schedule using various public communication networks, and to automatically notify a desired notification destination without restriction of terminal attributes of the notification destination. enable. A schedule management server (4) stores schedule information registered by a user in a schedule management DB (42).
Centralized management by The schedule registration / change means 44
The schedule content or the reminder setting content input by the user from the eb terminal is stored in the schedule management DB 42. The notice content notifying means 45 responds to the confirmation of the schedule from the user terminal by using a telephone voice, F
The schedule contents are notified by an AX signal or a character screen. Also,
According to the reminder setting, when the specified notification desired time arrives, the specified notification destination is notified by telephone voice or FA.
Notify the schedule contents by X signal or e-mail.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a schedule management system realized by using a public communication network for schedule management realized by a personal computer alone or a corporate LAN, and a schedule management service processing method using the system. Regarding

[0002]

2. Description of the Related Art Conventional schedule management and reminder notifications in schedule management have been carried out by registering the schedule from a personal computer (hereinafter referred to as a PC) connected to a LAN in a business office to a server or owned by an individual. It is done by registering on the terminal
In the former case, the notification destination is P, which is generally connected to the same LAN.
C, in the latter, it was the terminal itself owned by the individual. Reminder notification is about to expire on a certain matter,
Alternatively, it is a notification such as urging an action. Here, it means to notify the registrant's attention by notifying the specified terminal at the specified time of the registered schedule content.

[0003]

Therefore, in the conventional schedule management method, if a user who desires schedule management (user who wants to service) simply registers his / her schedule in the company's server, the reminder notification will be sent to his / her PC or home. I couldn't do it if I wanted to do it on a fixed phone or a mobile phone on a business trip.

A desirable method for a schedule management service is to have only one schedule management system for registering a schedule, which manages registration information in a centralized manner, and once the schedule is registered in the system, no matter where in the country, Whether the notification terminal is an electronic mail receivable terminal, a telephone, or a facsimile machine (hereinafter referred to as FAX), the confirmation of the registered schedule contents and the reminder notification can be received.

An object of the present invention is to realize a schedule management service using such a public communication network.

[0006]

In order to solve the above-mentioned problems, according to the present invention, a conventional "Web terminal (PC, mobile phone having an Internet connection function (i-mode)" is used as a server for registering and managing schedules. Etc.), "Schedule registration, change, and confirmation" and "Schedule management database (DB) that stores and manages the schedule contents and reminder notification settings" and "Push button (PB) input digit confirmation" The function to check the schedule from the telephone / FAX by using the weaving and voice synthesizing function and the function to connect to various public communication networks (telephone network, mobile phone network, Internet) via the network facing interface are provided. It was decided to configure a schedule management system.

As a result, once the user who desires the service has registered the schedule in the system of the present invention, he / she can receive the reminder notification service at the place he / she desires and can also register the schedule. It can be confirmed and centralized management becomes possible.

Furthermore, providing the schedule management service to a large number of users by adding the above-mentioned function to the server in the office may cause various problems in maintenance and operation. Therefore, the schedule management according to the present invention. For the service processing method, including the purpose of avoiding the above-mentioned various problems in maintenance and operation, a company (schedule management company) who owns the schedule management system and specializes in schedule management is provided, and the service requesting user About the schedule that the user makes a service use contract with the schedule management company to receive the user ID and password in advance, and the user wants to access the system based on his or her user ID and password to be the target of the management service.
If the access terminal is a telephone or FAX and the access terminal is a telephone or FAX, the required PB numeral signal is input by voice guidance when the schedule content and its reminder notification setting content are registered from the eb terminal. , The process of notifying the schedule contents by telephone voice or FAX signal by the analysis, if the access terminal is a Web terminal, the process of notifying the schedule contents on the character screen on the display, and when the registered desired notification time comes, If the destination is a telephone number, a reminder notification is automatically sent by telephone voice or FAX signal by designating the notification method at the time of registration, or by email if the destination is an email address. It is characterized by

[0009]

1 is a block diagram showing an example of a schedule management system using a public communication network according to the present invention, in which 1 is a fixed telephone network, 2 is a mobile telephone network, 3 is the Internet, 4 Is schedule management server, 5 is LA
N and 6 represent PCs connected to the LAN.

The schedule management server 4 registers and changes the schedule from the fixed telephone network 1, the mobile telephone network 2, and the Web terminal via the network facing interface and the interface.
A schedule management unit 40 having a function that can be confirmed and a function that can confirm a schedule from a telephone / FAX by using a PB input numeral recognition and a voice synthesis function, and the Internet 3
A public communication network connection unit 41 having a function of connecting to various public communication networks such as the above, and a schedule management database (DB) 42 for accumulating and managing schedule contents and reminder notification setting contents to be managed.

Reference numerals 11, 12, 21, and 31 are various terminals of users connected to a public communication network. 11 is a fixed telephone, 12 is a facsimile machine (hereinafter referred to as FAX), and 21 is a Web browser. Mobile phone (W
eb terminal), 31 is a PC (W
eb terminal).

FIG. 1 shows an example of a configuration in which the present invention is applied to a server connected to a LAN 5 in a business office. A service-desiring user can normally receive a service from a PC 6 connected to the LAN 5 as well. , Here, the function of realizing each of the above services from various terminals connected to the public communication network will be described (in the case of the LAN-connected PC 6, W
According to the eb terminal).

FIG. 2 is a detailed block diagram of the schedule management server 4. The schedule management unit 40 in the schedule management server 4 is composed of a CPU, a memory, a software program that realizes each of the following means, and the like.

The user authentication means 43 can authenticate the user from the user ID and password (PW) input from the terminal of the user connected via the public communication network connection means 41, and can receive the schedule management service. It is a means of determining whether or not the user.

The schedule registration / modification unit 44 inputs schedule information from the Web terminal of the authenticated user via the public communication network connection unit 41, and registers it in the schedule management database 42, or the previously input schedule. Perform processing to change information. The schedule information includes, in addition to the contents scheduled to be implemented, the presence / absence of a reminder notification, the notification method selected by the user from among the notification methods including telephone or e-mail, or further facsimile, a notification such as a telephone number or an e-mail address. It consists of information about the destination, notification time, start time, end time, etc. of the contents scheduled to be implemented.

The schedule content notifying means 45 requests the user's schedule information stored in the schedule management database 42 via the public communication network connecting means 41 from the fixed telephone 11, FAX 12, mobile telephone 21, P.
It is a means for outputting to C31 or the like. Schedule content notification means 45
Includes a reminder notification monitoring means 451, a notification method determining means 452, a voice notifying means 453, a FAX notifying means 454, and an e-mail notifying means 455 for notifying the schedule contents.

The reminder notification monitoring means 451 uses a timer (not shown) to determine whether or not the designated notification time has arrived for the schedule information designated as having reminder notification in the schedule information registered in the schedule management database 42. To monitor. At the notification time, the notification method determination unit 452 is notified that there is reminder notification schedule information.

The notification method determination means 452 is activated by a confirmation request of the registered content from the user terminal or by the reminder notification monitoring means 451. When the user accesses the schedule management server 4 from the user terminal to confirm the registered content based on the user authentication information, the user authentication unit 43 authenticates the user, and then the schedule content notification unit 45 is activated and the schedule content notification unit 45. Determines the notification method by the notification method determination means 452.

The notifying method discriminating means 452, when the accessed user terminal is a telephone, notifies the notifying means 4 by voice.
53 or a FAX notification means 454 is activated, and a voice notification means 453 notifies the user's telephone of the schedule contents by telephone voice and a FAX notification means 454 by a FAX signal. Also, if the user terminal that accessed
In the case of the eb terminal, the schedule contents are notified on the character screen.

Further, when the notification method determination means 452 is activated by the reminder notification monitoring means 451, the notification means 453 is provided by voice according to the designation of the notification method at the time of registration based on the registered reminder setting contents. , FA
Either the notification means 454 by X or the notification means 455 by e-mail is activated, and the scheduled contents are automatically notified by telephone voice, FAX signal or e-mail.

The functions of the schedule management server 4 will be described below in more detail with reference to specific examples.

Registration / Change of Schedule Since this function is intended only for the Web terminal, W of FIG.
Mobile phone 21 or PC 31 equipped with eb browser
Start from. In FIG. 1, the URL of the schedule management server 4 (for example, WWW.
RMIND. CO. JP) and enter the user ID and password on the Web page. User ID
If the password is entered correctly, the registration page for the user will open. Therefore, in the case of registration, write the schedule contents in the new registration table, and in the case of change, make corrections to the registered registration table. Registration / change is completed by clicking the Finish button.

Confirmation of schedule When accessing from the mobile phone 21 or the Web terminal of the PC 31, the procedure is exactly the same as the above-mentioned “registration / change of schedule”.
Only the case of accessing and confirming from the AX 12 will be described.

In FIG. 1, a user accesses the schedule management server 4 by dialing a telephone number aa-bbbb-cccc from any fixed telephone 11 or FAX 12 accommodated in the telephone network 1. If the connection is made normally, the user can confirm the registered schedule by telephone voice or FAX by operating the terminal according to the voice guidance. An example of the specific procedure is shown in FIG.

The user selects any fixed telephone 11 or FA
The telephone line is activated from X12, and the telephone number aa-bbbb-cccc of the schedule management server 4 is dialed (step S1). If the connection is successful, the schedule management server 4 outputs the voice guidance G1 "This is the schedule management center. Please enter your user number."

When the user inputs the user ID with the push button (PB) (step S2), the schedule management server 4 outputs the voice guidance G2 "Please input the customer password." On the other hand, when the user inputs the password on the PB (step S3), the schedule management server 4 authenticates the user by the user authentication means 43, and then "I will inform you about XX's schedule. Please input the date of. ”Is output.

The user selects the date on the PB (ABCDEFG
If you enter H) (step S4), the schedule management server 4 asks, "It's the GH day of the EF month in ABCD. If you want to check the schedule for another day, enter that date." Please enter # if you do not need to confirm the schedule of the day of. ”Guidance G4 is output.

The year, month, and day are repeatedly input until the "#" button on the PB is pressed, and if the "#" button is pressed,
The schedule management server 4, for example, "ABCD year EF
We will inform you of the schedule from the month GH day to the ******* year ** month ** day. If you want to check the schedule by voice, press 1. If you want to check the schedule by fax, press 2. Is output as guidance G5.

When the user inputs the PB of "1" (step S5), the schedule management server 4 synthesizes the voice of the notification content "I will inform you about XX's schedule.", And schedules the voice to the user. Notify the contents (M1). When the user inputs the PB of "2" (step S
6), the schedule management server 4 outputs the voice guidance G6 "I will inform you about the schedule of XX by facsimile. Please press the start button of the facsimile after a beep." Then, the contents of the registration screen are displayed. Notify by facsimile signal (M2). After that, the telephone line is disconnected, and the confirmation process ends.

According to the content written in the schedule management database 42 at the time of reminder notification schedule registration, the scheduled content is notified to the designated terminal at the designated time, the details of which are shown in FIG.
Described in.

Next, the schedule management server 4 is managed and
An example of the case where the operating schedule management company provides a service by the schedule management service processing method according to the present invention will be described.

FIG. 4 shows a schedule management service method according to the present invention, focusing on a reminder notification service. 1 is a fixed telephone network, 2 is a mobile telephone network,
3 is the Internet, 4 is a schedule management server owned by a schedule management company, and 42 is a schedule management database. 32 is We of the service requesting user
Terminals b, 11 to 31 represent reminder notification destination terminals such as fixed telephones, fax machines, mobile telephones, and PCs.

FIGS. 5 and 6 show specific examples of the registration method and the reminder notification contents when the schedule in FIG. 4 is registered. In FIG. 4, the user desiring to apply for a service applies to the schedule management company for the use of the schedule management service, and the user ID
And receive a password. The user ID and password have a configuration of 0 to 9, #, and * so that the registered content can be confirmed from any of the Web terminal, the telephone, and the FAX. By receiving the issuance of the user ID and the password, the user can use the schedule management service.

In FIG. 4, a service requesting user who has received the user ID and password accesses the schedule management database 42 from any Web terminal 32 connected to the public communication network by the method described in FIG.
An example of registering four scheduled SCH4s is shown.
The registration method is performed, for example, by filling in the registration table shown in FIGS.

In the registration table, for example, a notification method indicating whether or not to automatically notify (reminder), whether to notify by telephone, by voice, by FAX image, or by email Information, the telephone number or e-mail address of the notification destination, the notification time, the scheduled implementation details, and the schedule start and end times.
The notification time may be specified as the year, month, day, and hour, and may be specified as hours or minutes before the scheduled start time.

In the scheduled SCH1 to SCH4 of FIGS. 5 and 6,
Since all schedules are "Notified", reminders will be automatically notified to the notification destination at the notification time, but in the case of "Not notified", access from the terminal at any time to check the schedule. Can be done but no notification is given. In this example,
Since the schedule is “notification available”, when the designated notification time comes, the schedule management server 4 automatically notifies the designated terminal of the notification contents A to A based on the registered contents accumulated and managed in the schedule management database 42. Notify D.

For example, the schedule management server 4 has 20
At 9:30 on March 3, 2002, from the registered contents of scheduled SCH1, voice will be sent to the phone with telephone number N1 by saying "I will inform you about XX's schedule. From March 3, 2002 to 10:00. There will be a design meeting with Company A until 13:00 on March 3. The reminder notification 30 minutes before the call is specified by telephone. "

Further, at 9:30 on March 4, 2002, the schedule management server 4 transmits the contents of the registration screen of the scheduled SCH2 to the FAX of the telephone number N2 by FAX signal.

For the entry of the registration table such as the scheduled SCH3 shown in FIG. 6, the content of the registration screen (notification content C) is notified to the mobile phone capable of receiving the email by electronic mail.
For entry of registration table such as scheduled SCH4, please see P
The content of the registration screen (notification content D) is notified to C by e-mail.

In the example of FIG. 4, the case where the fixed telephone 11 and the FAX 12 of the reminder notification terminal are already talking at the time of notification is not shown, but the number of retries and the retry interval can be set. Is.

The above-described processing performed by the schedule management server 4 can be realized by a computer and a software program, and the program is an appropriate recording medium such as a computer-readable portable medium memory, semiconductor memory, hard disk or the like. It can be executed by the computer by storing it in the computer and reading it from there.

[0042]

As described above, according to the conventional method, the user who desires the schedule management can manage the centralized schedule.
Although it was not possible to confirm the schedule or notify the reminder without restriction of the notification terminal, if the desired notification time, notification method, notification destination, and schedule content are centrally registered in the schedule management server according to the present invention, notification will be given. It is possible to check the schedule or automatically send a reminder to the desired notification destination without restrictions on the terminal attributes. This makes it possible to change the notification destination and contents according to the time zone in the office, the time zone out, and the time zone at home.

Further, by having the schedule management service provider who owns the schedule management system according to the present invention perform this schedule management service, it is possible to expect the realization of one Internet business model which is very convenient for users who desire schedule management. .

[Brief description of drawings]

FIG. 1 is a configuration diagram showing an example of a schedule management system using a public communication network according to the present invention.

FIG. 2 is a detailed configuration diagram of a schedule management server.

FIG. 3 shows the schedule management system of the present invention.
It is a figure which shows an example of the specific procedure at the time of confirming the plan registered with the telephone set or the FAX terminal.

FIG. 4 is a diagram for explaining provision of a schedule management service according to the present invention.

FIG. 5 shows the schedule management system of the present invention,
It is a figure which shows the specific example of the registration method and the reminder notification content at the time of registering a schedule.

FIG. 6 shows a schedule management system of the present invention,
It is a figure which shows the specific example of the registration method and the reminder notification content at the time of registering a schedule.

[Explanation of symbols]

1 Fixed telephone network 2 Mobile phone network 3 Internet 4 Schedule management server 5 LAN 6 PC 11 fixed telephone 12 FAX 21 Mobile phone (Web terminal) 31 PC (Web terminal) 40 Schedule Management Department 41 Public communication network connection means 42 Schedule Management Database (DB) 43 User authentication means 44 Schedule registration / change means 45 Schedule content notification means 451 Reminder notification monitoring means 452 Notification method determination means 453 Notification means by voice 454 FAX notification means 455 Notification by email

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Claims (4)

[Claims] 1. A schedule management system for a plurality of users, comprising a public communication network connecting means having a function of connecting to a plurality of types of user terminals via a public communication network,
Schedule management database for accumulating and managing schedule information registered by the user, and schedule registration for inputting user authentication information and schedule information from the user's Web terminal via the public communication network connection means and storing the schedule information in the schedule management database A changing means and a schedule content notifying means for outputting the user's schedule information stored in the schedule management database to the web terminal requested by the user via the public communication network connecting means or a device other than the web terminal. A schedule management system comprising: 2. The schedule management system according to claim 1, wherein the device other than the Web terminal is a telephone or a facsimile device, and the schedule content notifying unit converts the schedule information into voice in the case of a telephone. A schedule management system characterized by outputting and converting the schedule information into a facsimile signal for output in the case of a facsimile machine. 3. The schedule management system according to claim 1 or 2, wherein the schedule information is
In addition to the content scheduled to be implemented, it includes information about the presence or absence of reminder notification, the notification method selected by the user from among the notification methods including telephone, e-mail, or facsimile, the notification destination, and the notification time. The schedule content notifying means has a reminder notification monitoring means for monitoring whether or not the designated notification time has arrived for the schedule information designated as having reminder notification in the schedule information. A schedule management system characterized in that schedule information with reminder notification is automatically notified to a notification destination specified by the user according to a notification method selected by the user. 4. A schedule management service processing method for providing a schedule management service by a schedule management system owned by the schedule management company for a plurality of users who have contracted with the schedule management company, the schedule management company Based on the user authentication information including the user ID issued by
b. A process of registering the schedule content or reminder setting content input by the user from the terminal to the schedule management system, and the case where the user accesses the schedule management system from the user terminal based on the user authentication information to confirm the registered content. If the user terminal is a telephone or a facsimile machine, the process of notifying the schedule contents by telephone voice or a facsimile signal, or the character screen if the user terminal is a Web terminal, and the registered reminder setting contents. Based on the specification of the notification method at the time of registration, when the specified desired notification time comes,
A schedule management service characterized by having a process of automatically notifying schedule contents to a telephone number of a notification destination designated by a telephone voice or facsimile signal or an email address designated by an email. Processing method.