JP2003150433A - Evaluation and study information management method, management system, information management service using the management system, evaluation and study service using the management system, access means - Google Patents

Abstract

(57) [Summary] [Problem] To realize flexible and appropriate management of evaluation and examination information of an object such as a product. The management system 100 communicates with a plurality of user groups UG1 and UG through a communication unit 200.
2, UG3, UG4,. . . , UGn, and the user group includes one or more users.
The user can access the management system 10 using the access unit 300.
Access 0. The user uses an information management service using the management system 100, and the management system 100 is maintained and managed by an information management service provider. The user group is a company or the like that can use the information management service in accordance with a contract with the management system provider, and the user evaluates and examines the object for these companies and the like. The management target is a product, for example, a software product. In the evaluation and examination, not only problems related to the source code, but also various problems such as design, various displays, contents of comments in a help function, hardware, OS, and the like. Need to be considered.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method of evaluating an object such as a product, a method of managing examination information, a management system, an evaluation service using the management system, and an access means.

[0002]

2. Description of the Related Art Regarding the debugging of conventional software, JP-A-11-184729 (referred to as Conventional Example 1) and JP-A-5-100892 (referred to as Conventional Example 2).
The technique described in 1 was proposed.

Conventional example 1 registers and manages bug information in a predetermined format in order to compare and evaluate distributed software. Use of a fixed format is convenient for management and search, but the target users are likely to be limited to software experts and the like. But,
Users involved in software development and debugging include designers, scenario writers, musicians, etc., and it is sometimes desirable to manage and search by an intuitive expression rather than a technical point of view.

[0004] In the conventional example 2, similarly, time information is automatically added when registering bug information in a fixed format to facilitate management of the bug information, and there is a problem similar to the conventional example 1. In addition, the time data at the time of registration does not necessarily reflect the time at which the bug occurred.

Further, in these conventional examples, the examination process of bugs could not be easily described and clearly described.

[0006]

SUMMARY OF THE INVENTION The present invention was devised to solve the above-mentioned conventional problems, and enables flexible and appropriate management of evaluation and examination information of a target object such as a product. An object of the present invention is to provide a method, a management system, an information management service using the management system, an evaluation and examination service using the management system, and an access means.

Further, the present invention provides a management method, a management system, an information management service using the management system, and a management system which can easily describe and clearly describe the progress of evaluation and examination of an object such as a product. The purpose is to provide the evaluation and examination services used.

[0008]

The object evaluation / examination information management method according to the present invention stores the contents of information on the evaluation / examination of the object and the category data in association with each other,
Alternatively, in addition to associating and saving the comments related to the content, it is possible to save the index indicating the interrelationship of the mutually related comments, and allow multiple users to access the information related to the evaluation and consideration according to their authority. To do. By setting the minimum required items in this way, flexible and appropriate management is possible.

In the method for managing evaluation and examination information according to the present invention, information can be easily searched by hierarchizing the categories.

In the method of managing evaluation and examination information according to the present invention, the object is, for example, a software product, and the content of the information is, for example, bug information of the software product.

The object evaluation / examination information management system according to the present invention authenticates the authority of the user and the storage means capable of storing the content of the information concerning the evaluation / examination of the object and the category data in association with each other. Further, according to the authority, the authentication means for accessing the information on the evaluation and examination is provided, and the data of the contents and categories can be accessed from the plurality of access means through the communication means.
Alternatively, the storage means may store the comments relating to the contents of the information in association with each other, and further store the index indicating the relation of the mutually related comments.

In the evaluation and examination information management system according to the present invention, a user group composed of a plurality of users can be set, and one or a plurality of managers can be set in each user group. You can set the permissions for other users within. Thereby, a flexible management system can be set up.

In the evaluation and examination information management system according to the present invention, the access history of the user to the information may be stored in the storage means in association with each piece of information.

The evaluation and examination information management system according to the present invention may be capable of attaching images and other information to the information.

In the evaluation and examination information management system according to the present invention, the user's access contents and access time to the information are reflected in the cost calculation of the object, or
The information may be reflected in the reliability evaluation of the target object. This makes effective use of information.

In the evaluation and examination information management system according to the present invention, the evaluation and examination information management system always displays the information on the display unit of the access unit in response to the access from the access unit. Defines a screen with a sufficiently small display area and displays information that does not need to be displayed on this screen, or, when the information to be displayed is not important to the user, replaces it with the specified separate information. To do. As a result, comfort can ensure operation performance.

In the information management service according to the present invention, the evaluation and examination information management system and the access means are connected by a communication means, and the user is made to input the information for specifying the target object. By issuing one or a plurality of codes for authenticating by the authenticating means, the user can manage the evaluation and examination information of the object from the access means. This makes it possible to manage and utilize information in various forms while ensuring information security.

In the evaluation and examination service according to the present invention, the information management service provider providing the information management service provides the contents of entrustment and entrustment to a user who wants to entrust the evaluation and examination of the object. Is something that
The information management service provider makes a user under the control of the information management service provider evaluate and consider the target object,
And edit the evaluation and examination information. This makes it possible to easily establish an outsourcing system for the evaluation and examination work of the target object and expand the business opportunity of the evaluation and examination service.

In the evaluation and examination service according to the present invention, the user and the information management service provider may make a contract regarding the contents of entrustment and entrustment via a communication means. As a result, the relationship between credits and debts in the evaluation and examination service business can be clarified, and troubles after the ordering can be prevented.

The access means according to the present invention comprises a communication means for communicating with the server and a display section, and the information is always displayed on the display section based on the reply from the server to the information transmission to the server. In the processing, the area of the screen to be displayed is set sufficiently small, or predetermined information is displayed instead of the information to be displayed. This improves the operating performance.

[0021]

BEST MODE FOR CARRYING OUT THE INVENTION Next, an evaluation and examination information management method, a management system, an information management service using the same management system, an evaluation and examination service using the same management system, and an access means according to the present invention are preferable. Embodiments will be described with reference to the drawings.

[0022]

[First Embodiment] FIG. 1 shows an evaluation of an object according to the present invention.
FIG. 2 is a block diagram showing the relationship between the first embodiment of the examination information management system and the communication means, and FIG.
FIG. 3A is a block diagram showing the relationship with the search / browsing means.
FIG. 3B is a flowchart showing a process of information access in the first embodiment, FIG. 3B is a flowchart showing a process of newly registering a user group in the first embodiment, and FIG. 4 is an initial screen displayed when accessing the first embodiment. 5 is a conceptual diagram showing the screen displayed for the administrator of the user group when logging in in FIG. 4, and FIG. 6 is a diagram showing the screen when the evaluation / study work menu is selected in FIG. Figure 7 is a conceptual diagram showing the project selection screen that is displayed when general staff members log in.
8 is a conceptual diagram showing an information sheet search and new addition menu screen displayed when a project is selected in FIG. 6, FIG.
9 is a conceptual diagram showing a screen displayed when selecting the information sheet search in FIG. 7, and FIG. 9 is a conceptual diagram showing a screen displayed when selecting addition of an information sheet in FIG.
10 is a conceptual diagram showing a screen displayed when the simple setting is selected in FIG. 5, FIG. 11 is a conceptual diagram showing a screen displayed when the detailed setting is selected in FIG. 10, and FIG. Fig. 13 is a conceptual diagram showing a screen displayed when "Delete" is selected in Fig. 13, Fig. 13 is a conceptual diagram showing a screen displayed when "Staff List", "Add" or "Delete" is selected in Fig. 5, and Fig. 13-2 is a diagram. 1
3 is a conceptual diagram showing a screen displayed when the detail is selected in FIG. 3, FIG. 13-3 is a conceptual diagram showing a screen displayed when the delete is selected in FIG. 13, and FIG. 14 is a project addition in FIG. , A conceptual diagram showing a screen displayed when the delete is selected, FIG. 15 is a conceptual diagram showing a screen displayed when the information sheet formatting is selected in FIG. 5, and FIG.
5 is a conceptual diagram showing a screen displayed when the category addition is selected in FIG. 5, FIG. 17 is a conceptual diagram showing a screen displayed when the administrator password change is selected in FIG. 5, FIG.
Is a conceptual diagram showing a screen displayed when the service charge setting change is selected in FIG. 5, and FIG. 18-2 is a conceptual diagram showing a screen displayed when the display of history is selected in FIG.
19 is a conceptual diagram showing hierarchies and relationships of information managed by the management system, FIG. 20 is a table showing details of the information in FIG. 19, and FIG. 21 is another table showing details of the information in FIG. 22 is a conceptual diagram showing a screen displayed when quality control is selected in FIG. 5, and FIG. 23 is a conceptual diagram showing a screen displayed when cost calculation or the like is selected in FIG.

In FIG. 1, a management system 100 for evaluating and evaluating an object is a communication means 20 such as the Internet.
0 through multiple user groups UG1, UG2, U
G3, UG4 ,. ． ． , UGn, and each user group includes one or more users (not shown). Each user has access means 300 such as a workstation, personal computer, and various information terminals.
To access the management system 100.

Each user can use the information management service using the management system 100, and the management system 100 is maintained and managed by the information management service provider.

Each user group is a company or the like that can use the information management service by contracting with the management system provider, and each user is a staff member who evaluates and examines the target object for these companies and the like.

One or a plurality of managers are defined in each user group, and each manager can set the authority of other users in the same user group.

The object such as a product is, for example, a product developed by a contract company. The object is, for example, a software product, and in the evaluation and examination thereof, not only the problems relating to the source code but also the contents of comments in the design, various displays, help functions, hardware, OS, etc.
It is necessary to consider a variety of issues. In this case, the user group is an IT product maker or the like.

In FIG. 2, only one access means 300 is representatively shown. The management system 100 is a storage unit 110 capable of storing evaluation and examination information of a target object such as a software product.
A data management unit 120 that manages input / output, editing, search, and the like of the information stored in the storage unit 110, and an authentication unit 130 that authenticates whether the access unit 300 is permitted to access the management system 100. The data management unit 120 and the authentication unit 130 may be integrated components.

The authenticating means 130 authenticates the authority of the user who tries to access the evaluation and consideration information from the access means 300. The evaluation and consideration information includes contents, categories, and comments described later (FIG. 8), and each user can access the evaluation and consideration information according to his / her authority. The category, the comment, and the content are associated with each other and stored in the storage unit, and the set of the content, the category, the comment, and other information is called an “information sheet” (FIGS. 8 and 9).

In FIG. 3A, the management system 100 is
When any user requests information access from the access means 300 to the management system 100 (step S301), authentication processing by an ID and a password (step S302) is performed to determine whether access is possible (step S303). . When it is determined that access is possible, the user can execute information access (step S3).
04).

When it is determined in step S303 that access is impossible, a message is displayed on the access means 300 (step S305), and the process ends.

In FIG. 3B, when a new user requests new registration (step S311), a new registration process (step S312) is performed, and an ID is given to the user.
And a password (step S313).

As a result, information security can be ensured and various information management and utilization using communication means can be achieved.

In FIG. 4, when the management system 100 is accessed from the access means 300, the screen shown in FIG. 4 is displayed, and "enrollment guide" for the information management service,
"Latest information", "Manual" display, or "Q &
An initial screen for "A" is displayed. These are buttons 40
1, 402, 403, 404, respectively.

On the same screen, input boxes 405 and 406 for inputting ID and password and a login button 407 are displayed. The registered user inputs the ID and password and presses the login button 407 to display an information sheet. Can be accessed.

[Free trial service] on the same screen
Button 408 is provided to allow unregistered users to try out the management system and execute sales promotions.

On the screen of FIG. 5, an evaluation / study work menu, staff management, project management, various settings, statistical processing, and a service menu (charge setting plan) are displayed.

The evaluation / examination work menu is provided with a button 501 for "to evaluation / examination work". By pressing this button, information sheets can be added or edited.

In the staff management, a button 502 for displaying a list of staff who evaluates and considers a target object such as a software product, and adding / deleting a staff, and a button 503 for sending a mail to the staff are provided.

In the project management, a button 504 for adding and deleting a project and a button 505 for formatting the information sheet are provided.

Various settings are provided with a button 506 for the administrator to change his or her own password.

The statistical processing is provided with buttons 507 and 508 for executing "quality control" and "cost calculation", and a button 509 for "change service charge setting" is provided in the service menu.

Further, the screen of FIG. 5 is provided with a button 510 for executing "simple setting".

When the "evaluation / study work" button 501 of the evaluation / study work menu is pressed, a box 601 for project selection is displayed on the screen of FIG. A button 604 indicating completion of project selection is further provided on the screen.

When there are a plurality of projects, a pull-down button 602 is provided in the box 601, and a pull-down menu 603 can be displayed. Box 601
Pick any project in or in the pull-down menu 603 and press the button 604 to send the selected project to the management system 100.

When the button 604 is pressed in FIG. 6, a menu of "information sheet search" and "new information sheet addition" are displayed on the screen of FIG.

In the "information sheet search" menu, "display category selection" is used to select the display of all categories with the button 701 or the category selection button 7
A category list 711 can be displayed by 10 and a display category can be selected, and “detailed display” or “reduced display” in “display method” can be selected with buttons 702 and 703, respectively. Further, in the “display range”, it is possible to select whether or not to display the sheet after processing is completed, by the button 702, and in the “sort”, the “management number order” or the “generation order” is selected.
6 can be selected.

The “information sheet search” menu is provided with a keyword input box 707 for keyword search, and the search can be started by pressing the search button 708 after the input.

The "Add new information sheet" menu is provided with a "Add information sheet" button 709. By pressing this button 709, a new information sheet can be added.

A search is performed by "search for information sheet", an information sheet that meets the search conditions is detected, and one or more information sheets are displayed as shown in FIG.

In FIG. 8, the information sheet includes a box 801 for displaying a number assigned to each project in the order of creation, and a box 80 for displaying a title of the information sheet.
2, a "read" button 830 that records that the user who accessed the information sheet has read the content, a box 803 that displays the creator of the information sheet, a box 804 that displays the category, and a box 805 that displays the degree of importance , A box 806 for displaying the date and time of occurrence, a box 807 for displaying the progress status, a box 808 for displaying the frequency of occurrence of bugs and problems, a box 831 for entering the time required to find a problem, etc., a bug and problem, etc. Box 809 that displays the occurrence location of the error, box 810 that displays the method of reproducing the bug or problem, box 811 that displays the details of the bug or problem, box 812 that displays the comment, button 817 that specifies the attached file, comment Return button 818, Print information sheet button 819, Delete information sheet button 820, is provided a button 832 for displaying the access history to the information sheet.

The creator is a creator, title, category, importance, occurrence date and time, occurrence frequency, discovery required time, occurrence location,
Enter the reproduction method and details, and the number will be entered automatically.

The information sheet can be viewed and edited by other users, and when a comment is entered on this information sheet, the button 818 for returning a comment is pressed. Then, the cursor is displayed at the position to be filled in the box 812, and the entry becomes possible. A separate entry screen may be displayed when entering a comment, and the comment may be displayed at a predetermined position in the box 812 after entry. Add this comment to "8
13 ”. When entering this comment, the comment creation time can be entered. After the line of the created comment, a comment creation required time 813A and a "reply" button 813B are displayed. On the other hand, comment (8
When trying to enter a comment for 13), the button 813B is pressed.

When the button 813B is pressed, the comment 813
A cursor is displayed at a position where a paragraph that is one step lower than that is given, from which a comment 814 can be entered. Another comment (815) for the comment 813 is also displayed in the same paragraph. At the end of the lines of the comments 814 and 815, comment creation times 814A and 815A and a "reply" button 81
4B and 815B are displayed. Buttons 814B, 815
By pressing B, the comment for the comments 814, 815 can be entered in a step down.

A comment (highest level) for the information sheet is made by the "return comment" button 818, and is entered and displayed in the same paragraph as the first comment.

Since the comments can be entered and displayed hierarchically in this manner, it is easy to understand the contents.

In the progress status, the processing status of the problem that occurred and other information are entered. The contents to be filled in may be set in advance and selected from the list and filled in. This makes it possible to clearly indicate the progress status of the process and whether or not the problem process has been completed. At the end of processing, enter "problem processing completed" in the progress status. When "Problem processing completed" is entered, a menu for entering the total time required for problem processing is displayed.

The display range of FIG. 7 is for setting whether or not to display the information sheet in which "problem processing completed" is entered as the progress status.

Categories can be modified by staff. The staff member responsible for the information sheet may be determined by category, and the responsible staff member may modify the category to indicate that it should be served by another staff member. The category may also be modified, generally when it is determined that the category is incorrect.

The degree of importance is selected from a pull-down menu, and items such as "Urgent", "Important", "Need correction", "Confirm", and "Proposal" are prepared.

By pressing the button 832, the operation shown in FIG.
On the second screen, a display level setting box 1821 and a history 1825 are displayed. The history 1825 displays, for example, “year / month / day / hour / minute” indicating the access start time, “name”, “work etc.” of the accessed staff. This makes the work history of each information sheet clear.

The display level setting box 1821 sets the level of detail of the contents to be displayed. When the pull-down button 1823 is pressed, "brief", "detail 1", "detail 2", etc. are displayed in the pull-down menu. By selecting "Simplified", only "year / month / day / hour / minute" and "name" are displayed, and by selecting "detail 1", "work etc." in FIG. 18-2 is displayed and "detail 2" is displayed. By selecting “”, a history of progress and the like is further displayed.

In FIG. 7, a button 70 for "add information sheet" is displayed.
When 9 is pressed, the screen shown in FIG. 9 is displayed, and a new information sheet can be easily created by following the steps sequentially.

In FIG. 9, in the first step, the title of the information sheet is entered in the box 901. The title is a required item, and registration cannot be performed without input.

In step 2, the frequency of occurrence of bugs, problems, etc. (box 902) and frequency of occurrence (box 90)
Fill out as in 3). This item is not mandatory.

In step 3, the pull-down menu 906 is displayed by the pull-down button 905 of the box 904, and "urgent", "important", "need correction", "confirmation", "suggestion", etc. are selected.

In step 4, the place of occurrence and the method of reproduction are entered in boxes 907 and 908.

In step 5, year, month, day, hour, and minute are selected from pull-down menus 909 to 913, respectively. As a default value, the current year, month, day,
The hours and minutes are preset and if the default value is used, no input is required.

At step 6, upper category selection, entry box 930, lower category selection, entry box 931
In, the main category, the sub-category can be selected or newly generated. In box 930,
The registered main category can be displayed by the pull-down menu 930A, and the registered sub-category can be displayed by the pull-down menu 931A in the box 931. The displayed category can be arbitrarily selected. In boxes 930 and 931, category entry boxes 930B and 931B can be displayed separately from the pull-down menu, and new main categories and subcategories can be entered in these boxes to generate those categories. If the sub category is entered only in the box 931B, the sub category is generated for the main category selected at that time.

In step 7, detailed contents (corresponding to box 811 in FIG. 8) are entered in box 915.

In step 8, the version information of the target software product or other target product is entered in the box 916.

In step 9, the attached file is selected with the reference buttons 918 and 920, and boxes 917 and 919 are selected.
Fill in.

When the above steps are completed, "Register"
A new information sheet can be registered in the management system 100 by pressing the button 921.

In FIG. 5, a "simple setting" button 510 is displayed.
When is pressed, the screen of FIG. 10 is displayed, and a new project can be easily set.

In FIG. 10, in "Add / Manage Project", enter a project name in the box 1001 and
By pressing the “Send” button 1002, the project name is registered in the management system 100. At this time, the registered project list (1003) is displayed. The project list describes the project name, the number of descriptions, and the mode, and further includes a detailed setting button 1003A and a delete button 1003B.

The number of descriptions here is the number of information sheets created for the project. The mode indicates a mode of access to project information, and full access, browsing only, disclosure to all staff members in the same user group, disclosure to all user groups, etc. are set.

In the "addition / management of staff", the staff is registered. This is a process independent of "project addition / management", and it is not always necessary to register the project in advance. Here, the additional staff name, its email address, and remarks (position etc.) are written in boxes 1004, 10
05 and 1006 respectively, and "Send" button 10
Pressing 07 may register a new staff member with the management system 100. At this time, the list of registered staff (100
8) is displayed.

In this embodiment, the ID of each staff member is the same as the ID of the manager to simplify the ID system. Therefore, the staff list 1008 does not display the staff ID.

It is of course possible to give each user a different ID. In this case, each staff ID is displayed in the staff list.

When the detailed setting button 1003A is pressed, FIG.
The project detailed setting screen shown in 1 is displayed.

On the detailed project information setting screen, a project name display box 1101, registered staff list 1
103, a send button 1108, and a button 1105 for returning to the administrator screen (FIG. 5) are provided. The project name displayed in the project name display box 1101 can be changed.

The registered staff list 1103 displays the staff name, password, e-mail address, and remarks, and also a box 1104 showing whether or not each staff member is an administrator and their level, and each staff member browsing the project. Button 11 indicating whether or not the user has the right
07 is displayed. By checking button 1107, the staff can join the project. For example, by filling box 1104 with level A, the staff member has highest administrative authority, and by filling level B, the staff member has subsequent administrative authority. The staff member who is not the manager is not marked with the manager notation.

When the send button 1108 is pressed after changing the project name, staff authority, and administrator setting, the changed contents are registered.

The manager uses other staff as managers,
Alternatively, other authority may be set. This can realize a flexible management system.

When the button 1105 is pressed, the screen shown in FIG. 5 is displayed.

When the button 1003B shown in FIG. 10 is pressed, the screen shown in FIG.
The second screen is displayed. A project name 1201 to be deleted is displayed here, and a confirmation button 1202 and a cancel button 1203 are also provided.

The displayed project is deleted by pressing the confirmation button 1202, and the deletion process is canceled by pressing the cancel button.

By pressing the button 502 in FIG.
The staff registration screen shown in 3 is displayed.

On the staff registration screen, a staff name box 1301, a mail address entry box 1302, a remarks entry box 1303, a send button 1304, a registered staff list 1305, and a button 1308 for returning to the manager screen are displayed. The administrator has a box 1301
The staff can be added by pressing the send button 1304 after entering the name, e-mail address, title, etc. in 1303. By pressing the button 1308, the screen shifts to the screen of FIG.

[Details] button 13 is displayed on the registered staff list.
06, a delete button 1307, and a button 1306
By pressing, the screen moves to the screen of FIG. 13-2, and by pressing the button 1307, the screen moves to the screen of FIG. 13-3.

On the staff detailed information setting screen of FIG. 13-2, a name display box 1321, a mail address display box 1322, a password display box 1323, a remarks display box 1324, a send button 1325, and an administrator setting screen are displayed. Button 1326 is displayed. The administrator enters the staff name, e-mail address, password, and remarks (position etc.) in boxes 1321-132
By filling in each of 4 and pressing the send button 1325, the change of the detailed information of the staff is registered in the management system 100.

The name, mail address, password and remarks displayed in the name display box 1321, mail address display box 1322, password display box 1323 and remarks display box 1324 can be changed.

Further, on the staff detailed information setting screen, the work history (1327) of the staff is displayed. In the work history, “year / month / day / hour”, “project”, “work etc.” are displayed, and the work contents are displayed in chronological order.
In "Work etc.", enter comments, category correction content, progress status correction content, browse (view the information sheet and read "Read").
I checked. ), Login (I opened the information sheet but did not check "Read"), etc., and the work details are automatically entered and displayed.

When button 1326 is pressed, the screen returns to the screen shown in FIG.

On the deletion confirmation screen of FIG. 13-3, the name (1331) of the staff member to be deleted, a confirmation button 1332, and a cancel button 1333 are displayed. By pressing the confirmation button 1332, the staff member is deleted. It

By pressing the cancel button 1333, the deletion process is canceled.

In the staff addition shown in FIG. 13, it is possible to designate a staff member other than the user group of the user, for example, a staff member under the control of the management system provider. In this case, the evaluation and examination of the target object such as debug via the network. Can be outsourced.

If outsourcing is possible, evaluation,
The study service can be organized as a new business model.

When the project addition / deletion 504 is selected in FIG. 5, the new project addition screen of FIG. 14 is displayed.

On the new project addition screen, a project name entry box 1401, an add button 1402, a registered project list 1403, and a button 1406 for returning to the manager screen are displayed. Administrator is Box 1
After entering the project name in 401, the add button 14
You can add a project by pressing 02. Pressing the button 1406 causes a transition to the screen shown in FIG.

A detailed setting button 1404 and a delete button 1405 are provided in the registered project list. By pressing the button 1404, the screen of FIG. 11 is displayed, and by pressing the button 1405, the screen of FIG. 12 is displayed.

When the information sheet format setting 505 is selected in FIG. 5, the category addition button 15 is displayed in the screen of FIG.
01 and a category deletion button 1502 are displayed.

When the category addition button 1501 is pressed, FIG.
On the screen of No. 6, a new category name entry box 160
1, a higher category selection box 1602 and a send button 1603 are displayed. Upper category selection box 1
A pull-down button 1604 is provided in 602, and by pressing the pull-down button 1604, the category of the upper hierarchy can be displayed. If a new category is entered in the box 1601 without selecting the upper hierarchy category, the category is added to the upper hierarchy. Selecting a higher category may add a category in a lower layer of the category. When a category name is entered in the box 1601 and the send button 1602 is pressed, a new category is registered.

Although two layers of categories are provided in this embodiment, the structure may be one layer or three or more layers.

When the category delete button 1502 is pressed in FIG. 15, the upper category name selection box 1604 and the lower category name selection box 160 appear on the screen of FIG. 16-2.
5 and a delete button 1606 are displayed. Upper category selection box 1604, lower category selection box 1
605 has pull-down buttons 1607 and 160, respectively.
8 are provided, and these pull-down buttons 1607, 16
By pressing 08, the upper and lower hierarchy categories can be displayed. The lower category is displayed when the upper category is selected. If the delete button 1606 is pressed without selecting the lower category, the selected upper category is deleted. At this time, all lower categories included in this upper category are deleted. When the lower category is selected and the delete button 1606 is pressed, the selected lower category is deleted.

When the administrator password change 506 is selected in FIG. 5, a current password entry box 1701 and a new password entry box 17 are displayed on the screen of FIG.
02, new password entry box 17 for confirmation
03 and a change button 1704 are displayed. Box 17
The current password, the new password, and the new password are entered in 01, 1702, and 1703, respectively, and the change button 1704 is pressed to change the administrator password.

When the service charge setting change 509 is selected in FIG. 5, in the screen of FIG. 18, the charge plan selection menu 1800, the additional license number setting box 1805,
A project addition number setting box 1806, a registration button 1807, and a charge table 1808 are displayed.

In the rate plan selection box, a plurality of rate plans and buttons 1801 to 180 for selecting these rates are selected.
4 are provided.

By selecting any of the buttons 1801 to 1804, the charge plan is selected or changed.

By entering a numerical value in the additional license number setting box 1805, the number of licenses to be added can be set by the additional option.

Project addition number setting box 1806
You can set the number of projects to be added by an additional option by entering a number in. As for the number of licenses, for example, the number of users may be increased by 5 for each addition of one license.

By pressing the registration button 1807, the charge plan, the number of additional licenses, and the number of additional projects can be set.

The charge table 1808 displays basic charges, usage charges, entrance fees, service contents, etc. of each charge plan.

The information sheet includes “category”, “evaluation / examination content” (“details” entered in the box 811 in FIG. 8,
And since it is possible to enter problems etc. by the minimum necessary items called "Details" entered in the box 915 of FIG. 9 and to freely change the category, not only engineers but also a wide range of designers, musicians, etc. Even today, you can have flexible and proper management of assessment and review information. Especially when the object is a software product, it is possible to flexibly manage bug information.

Since the categories can be hierarchically set,
Various management methods for the information sheet can be realized.

In FIG. 19, information managed by the management system 100 includes user group data D1 of member companies, project data D2 and staff data D3 included in each user group, information sheet data D4 included in each project, and the like. Category data D
5, information sheet history data D7 and comment data D8 included in each information sheet data, and cost data D6 indicating the cost for cost calculation of each project.

The category data includes upper category data (main category data) D51 and lower category data D52 (subcategory data).

The information sheet data D4 is the staff data D.
3. The cost data D6 is associated with the category data D5, and the cost data D6 is associated with the staff data D3.

In FIG. 20, as shown in Table 20-1, the member company data includes company name, company ID, settlement method, telephone number, FAX number, address, postal code, mail address, contract rate plan. Be done.

As shown in Table 20-2, the project data includes the company ID, project ID, and project name.

As shown in Table 20-3, the staff data includes a company ID, a staff ID, a name, a password, a remark, a mail address, and an administrator flag.

As shown in Table 20-4, the main category data includes a project ID, a category ID and a category name.

As shown in Table 20-5, the sub-category data includes the category ID and category name as well as the category ID of the upper main category.

In FIG. 21, as shown in Table 21-1, the information sheet data includes the project ID, the information sheet ID (the number displayed in the box 801 in FIG. 8),
Title, location, reproduction method, details, importance, creator, upper category ID, lower category ID, date and time of occurrence,
Includes attachments, progress, number of comments, and version information.

As shown in Table 21-2, the information sheet history data includes an information sheet ID, a staff ID, a year / month / date / time, and access contents. As a result, the work content of the staff involved in each information sheet is recorded, which is effective for cost calculation and staff personnel evaluation.

As shown in Table 21-3, the comment data includes an information sheet ID, a comment ID, a reply target comment ID, a staff ID, a comment content, an attached file, and a date and time. The reply target comment ID is an index indicating the mutual relation of the comments, and thus the mutual relation of the comments can be clearly displayed. For the highest-level comment whose reply target is the information sheet itself, the reply target comment ID is NULL.

As shown in Table 21-4, the cost data includes the project ID, staff ID, and unit price.
This gives the hourly rate of the man-hours of each staff,
By recording the working time for each information sheet, the cost of each information sheet can be calculated. When the hourly unit price of man-hours is set for each project, the cost data becomes two-dimensional data with the project and staff as parameters.

If quality control 507 is selected in FIG.
On the second screen, a model goodness of fit test button 2201,
Expected remaining error number button 2202, reliability button 220
3. The MTBF button 2204 is displayed, and the current model display box 2205 is displayed in the vicinity of the model goodness of fit test button 2201.

When the model suitability test button 2201 is pressed, the optimum reliability analysis model is automatically selected based on the occurrence status of problems and the like up to the present. Model display box 220
The name of the model selected at that time is displayed in 5, and if the model goodness of fit test button 2201 is not pressed,
The model is used as it is.

Models for reliability analysis of software products include "exponential reliability growth model", "corrected exponential reliability growth model", "delayed S-shaped reliability growth model", and "learning S-shaped". "Reliability growth model" is known.

When the expected residual error number button 2202 is pressed, the number of future problem occurrences is predicted based on the problem occurrence status up to now.

When the reliability button 2203 is pressed, the reliability of the object (eg software product) is calculated.

When the MTBF button 2204 is pressed, the MTBF (mean failure interval) of the object is calculated.

In FIG. 5, when cost calculation 508 is selected,
In the screen of FIG. 23, a cost calculation button 2301, a personnel evaluation button 2302, an administrator personnel evaluation button 2303,
A whole display button 2304 is displayed.

When the cost calculation button 2301 is pressed, the cost cost relating to the information sheet is calculated based on the working time of the staff member who has been involved in each information sheet, and the cost calculation of the selected project is executed and displayed.

When the personnel evaluation button 2302 is pressed, the work content of each staff member on the information sheet is statistically processed, and the contribution degree of each staff member to the project is calculated.

When the administrator personnel evaluation button 2303 is pressed,
The manager's evaluation is calculated based on the progress status and cost cost of the selected project.

When the whole display button 2304 is pressed, the cost, staff evaluation and manager evaluation are calculated and displayed for the selected project.

By using the information on the information sheet for various statistical processings in this manner, the information on the information sheet can be effectively used.

Various products and operations are included in the object. For example, in the case of computer hardware products, the problem extraction at each stage of product development and the management of information on the correspondence are used for quality control and staff personnel evaluation. obtain.

In the sales business, the information sheet may include, for example, sales data for each prospective customer, and comments from the boss and related departments.

In general affairs and other indirect departments, business daily reports are generally not recorded, but the business content is broken down as much as possible, such as business numerical calculation for each month, payroll calculation, recruitment media processing, greeting card shipment, etc. If you create an information sheet about the contents, the progress status of the work will be clear and effective for personnel management.

[0143]

[Second Embodiment] A second embodiment shows a management system which is particularly effective for outsourcing of object evaluation / examination. FIG. 24 is a conceptual diagram showing a screen displayed upon adding a project in the second embodiment, and FIG. 25 is a flowchart showing a process of adding a project in the second embodiment.

In FIG. 24, when a new project is added, the project name entry box 240 is displayed together with the already registered project list 2401.
2 is displayed, and the project list 2401 is provided with a consignment column 2404 indicating whether or not the project is consignment.

After entering the project name in the project name entry box 2402, the user designates whether or not to outsource the evaluation and examination work to the management system provider by pressing the outsourcing selection button 2403. After the above settings, the project can be added by pressing the send button 2405.

In FIG. 25, when the information shown in FIG. 24 is entered and the send button is pressed (step S2501), the management system 100 determines whether the project is outsourced (step S2502). If it is a consignment, the management system 100 performs contract processing such as a consignment contract (step S2
503), the staff is set (step S250).
4). If not, the process ends in step S2502.

Since the outsourcing procedure including the contract processing can be performed on the network in this way, the user can trust the evaluation / examination of the target object with peace of mind and collect the evaluation / examination results from the paperwork for the entrustment. The series of tasks up to can be processed extremely efficiently.

By including the contract processing, it is possible to prevent various troubles after the ordering is placed.

[0149]

[Communication Terminal] Next, an embodiment of an access means (communication terminal) used in the above embodiments will be described with reference to the drawings. 26 is a conceptual diagram showing a display unit in the access means, FIG. 27 is a source list showing screen settings for the display processing of the access means in FIG. 26, and FIG. 28 is a source showing display processing for the screen settings in FIG. It is a list. FIG. 29A is a source list for receiving information returned by the operation of the pull-down menu of FIG. 29B, setting that it is displayed on screen C, and transmitting the information obtained by the pull-down menu of FIG. 29B to the server. FIG. 29B shows
Source list displaying pull-down menu, Fig. 30
26 is a flowchart showing the display processing of FIGS. 26 to 29B, and FIG. 31 is a flowchart showing other display processing.

Generally, when an information terminal or the like makes some request to the server using a web browser and a reply is made from the server, the information terminal always displays the returned information.

However, when information that is not important to the user is returned, displaying the information is complicated for the user.

In the present embodiment, unnecessary information is substantially prevented from being displayed, and the operation performance of the access means such as the information terminal is made comfortable.

In FIG. 26, the display unit 2600 of the access means 300 can freely set a plurality of screens.
Individual screens A, B, and C are set. The screen A is a screen of total height (H + h) on the left side, the upper part of the remaining right screen is the screen C, and the lower part is the screen B. The height of the screen C is set to a value h sufficiently smaller than the total height (H + h).
Therefore, the information to be displayed on the screen C is hardly visible. In this way, when the screen C, which is not substantially displayed, is set, the access means 300 causes the management system 100 to change.
When the management system 100 sends a response to the information and the information is displayed on the display unit 2600, if the display is unnecessary, the display can be omitted.

The screen C can be arranged at any position on the display unit 2600 and its shape can be freely set. In short, it is sufficient that the screen C is sufficiently small that it is substantially invisible.

For example, in the current program written using Java Script, when a reply is sent from the communication terminal to the server, the communication terminal always displays the reply content. This display is often cumbersome for the user.

On the other hand, if a program is written in Java, the presence or absence of display can be set, but the program size becomes large and it is not suitable for mounting on a communication terminal.

Although it is possible to create a user-dedicated program for display control, the dedicated program may not be executed due to security measures on the user side.

By omitting the display, the button for operating the reply becomes unnecessary, and unnecessary screen change can be prevented. Further, the load on the server side for returning the display state to the original state can be reduced.

That is, by omitting the display by setting the size of the display screen, comfort can easily realize the operation performance by using a compact program.

In FIG. 27, in the first line, the screen is divided into left and right, 60 pixels and the rest. In the second line, the left screen (screen A) is referred to as leftFrame, and in the third line, the right screen is height h (screen C).
And a height H (screen B). On the 4th and 5th lines, screens C and B are subFrame, mainF.
It is written as "rame".

Enter “0” or a sufficiently small value in h. As a result, a sufficiently small screen C is set.

In FIG. 28, the display of the reply from the server is displayed on the screen C. As a result, the display of the reply is omitted.

In FIG. 29A, access to the server is requested by designating display of information on the screen C.

In FIG. 29B, the pull-down selection menu is displayed, and when the user makes a selection, the list of FIG. 29A is called.

The above display processing can be expressed by the flowchart of FIG.

First, a normal screen and a sufficiently small screen are set (step S3001), and when the server returns information, it is determined whether or not the reply information should be displayed (step S3002).

When the reply information should be displayed, the communication terminal 300 requests access to the server (step S3003), and the server returns the information (step S3).
004), the reply information is displayed on the normal screen set in step S3001 (step S3005).

When reply information should not be displayed,
The communication terminal 300 requests access to the server (step S3006), and the server returns information (step S3006).
3007), the reply information is displayed on the sufficiently small screen set in step S3001 (step S300).
8).

Instead of the above display processing, the screen C is made visible, and instead of the information to be originally returned from the server, predetermined information, such as the logo of the management service provider, is returned, and this is displayed on the screen. It may be displayed on C. By displaying a certain amount of information, the display content becomes much cleaner than when a variety of information that is not important to the user is frequently displayed.

FIG. 31 shows such a display process. First, a normal screen and a predetermined information display screen are set (step S3101), and when the server returns information,
It is determined whether or not the reply information should be displayed (step S31).
02).

If the reply information should be displayed, the communication terminal 300 requests access to the server (step S3103), and the server returns the information (step S3).
104), the reply information is displayed on the normal screen set in step S3101 (step S3105).

When the reply information should not be displayed,
The communication terminal 300 requests access to the server (step S3106), and the server returns information (step S3).
3107), instead of the reply information, the predetermined information such as the company logo is displayed on the predetermined information display screen set in step S3101 (step S3108).

It goes without saying that the communication terminal of this embodiment can be applied to any communication terminal which executes various processes by communicating with the server.

[0174]

According to the present invention, evaluation of an object such as a product,
Flexible and appropriate management of study information is possible.

[Brief description of drawings]

FIG. 1 is a block diagram showing a relationship between a communication system and a first embodiment of a target object evaluation / examination information management system according to the present invention.

FIG. 2 is a block diagram showing a relationship between the first embodiment and input / search / browsing means.

FIG. 3A is a flowchart showing a process of information access in the first embodiment.

FIG. 3B is a flowchart showing a process of newly registering a user group in the first embodiment.

FIG. 4 is a conceptual diagram showing an initial screen displayed when accessing the first embodiment.

5 is a conceptual diagram showing a screen displayed for an administrator of a user group when logging in in FIG. 4. FIG.

FIG. 6 is a conceptual diagram showing a project selection screen displayed when an evaluation / examination work menu is selected in FIG. 5 or when a general staff member logs in.

FIG. 7 is a conceptual diagram showing an information sheet search and new addition menu screen displayed when a project is selected in FIG.

8 is a conceptual diagram showing a screen displayed when an information sheet search is selected in FIG. 7. FIG.

9 is a conceptual diagram showing a screen displayed when selecting addition of an information sheet in FIG. 7. FIG.

FIG. 10 is a conceptual diagram showing a screen displayed when simple setting is selected in FIG.

11 is a conceptual diagram showing a screen displayed when detailed setting is selected in FIG.

FIG. 12 is a conceptual diagram showing a screen displayed when “Delete” is selected in FIG.

FIG. 13 is a conceptual diagram showing a screen displayed when a staff list, addition, or deletion is selected in FIG.

13-2 is a conceptual diagram showing a screen displayed when details are selected in FIG. 13. FIG.

FIG. 13-3 is a conceptual diagram showing a screen displayed when delete is selected in FIG. 13.

FIG. 14 is a conceptual diagram showing a screen displayed when a project addition or deletion is selected in FIG.

FIG. 15 is a conceptual diagram showing a screen displayed when the information sheet format setting is selected in FIG.

16 is a conceptual diagram showing a screen displayed when selecting addition of a category in FIG.

16-2 is a conceptual diagram showing a screen displayed when selecting deletion of a category in FIG. 15. FIG.

FIG. 17 is a conceptual diagram showing a screen displayed when the administrator password change is selected.

FIG. 18 is a conceptual diagram showing a screen displayed when the service charge setting change is selected in FIG.

18-2 is a conceptual diagram showing a screen displayed when a history is selected in FIG. 8. FIG.

FIG. 19 is a conceptual diagram showing hierarchies and relationships of information managed by the management system.

20 is a table showing details of the information in FIG.

FIG. 21 is another table showing details of the information in FIG.

22 is a conceptual diagram showing a screen displayed when quality control is selected in FIG.

FIG. 23 is a conceptual diagram showing a screen displayed when selecting cost calculation or the like in FIG. 5.

FIG. 24 is a conceptual diagram showing a screen displayed when a project is added in the second embodiment.

FIG. 25 is a flowchart showing a process of adding a project in the second embodiment.

FIG. 26 is a conceptual diagram showing a display unit in an embodiment of the access means used in the above embodiments.

27 is a source list showing screen settings for display processing of the access means of FIG. 26. FIG.

28 is a source list showing a display process for the screen setting of FIG. 26. FIG.

FIG. 29A is a source list for transmitting to the server while designating a screen for displaying the content selected in FIG. 29B.

FIG. 29B is a list showing information transmitted by operating a pull-down menu.

FIG. 30 is a flowchart showing the display process of FIGS. 26 to 29B.

FIG. 31 is a flowchart showing another display process.

─────────────────────────────────────────────────── ─── Continuation of front page (51) Int.Cl. ⁷ Identification code FI theme code (reference) // G06F 11/36 G06F 9/06 620R F term (reference) 5B017 AA07 BA05 5B042 HH11 MA11 MC15 5B075 KK43 ND03 ND35 PR03 5B076 EC10 5B082 EA12

Claims (18)

[Claims] 1. The contents of information on evaluation and examination of a target object and category data are stored in association with each other,
A method of managing evaluation and consideration information, wherein a plurality of users can access the information related to the evaluation and consideration according to their authority. 2. The content of information on the evaluation and examination of the target object and the comment on this content are stored in association with each other, and further, the index indicating the mutual relationship between the comments is stored and the authority of a plurality of users is given. According to the evaluation, the evaluation, which made it possible to access the information related to the evaluation,
How to manage review information. 3. The management method of evaluation and examination information according to claim 1, wherein the categories are hierarchized. 4. The management of evaluation and consideration information according to claim 1, wherein the object is a software product, and the content of the information is bug information of the software product. Method. 5. A storage unit capable of associating and storing the contents of information on evaluation and examination of a target object and category data, and authenticating a user's authority, and according to the authority, the evaluation,
An authentication means that enables access to the information regarding the examination, and the above-mentioned contents from a plurality of access means through the communication means,
A management system for rating and review information that allows access to category data. 6. A storage unit capable of storing the contents of information relating to the evaluation and examination of the target object, the comments relating to the contents in association with each other, and further storing the index indicating the relation of the mutually related comments, and the authority of the user. However, according to the authority, the authentication means that enables access to the information on the evaluation and examination, and the contents from a plurality of access means through the communication means,
A management system for rating and review information that allows access to comment data. 7. A user group consisting of a plurality of users is set, each user group can have one or more administrators, and the administrator can set the privileges of other users within the user group. The management system of evaluation and examination information according to claim 5 or 6, characterized in that. 8. The management system for evaluation and consideration information according to claim 5, wherein the access history of the user to the information is stored in the storage unit in association with each piece of information. 9. The management system for evaluation and examination information according to claim 5, wherein the information can be attached with images and other information. 10. The evaluation / examination information according to claim 5, wherein the contents of access and the access time of the user to the information on the evaluation / examination are reflected in the cost calculation of the target object. Management system. 11. The management system for evaluation / study information according to claim 5, wherein the information on the evaluation / study is reflected in the reliability evaluation of the target object. 12. The evaluation and examination information management system always displays the information on the display unit of the access unit in response to the access from the access unit, and the display unit defines a screen having a sufficiently small display area. The management system for evaluation and examination information according to any one of claims 5 to 11, characterized in that information not required to be displayed is displayed on this screen. 13. The management system for the evaluation and examination information is supposed to display some information on the display section of the access means in response to the access from the access means, and when the information to be displayed is not important to the user, The management system for evaluation and examination information according to claim 5, wherein predetermined separate information is displayed instead of the information. 14. The management system according to any one of claims 5 to 13 and the access means are connected by a communication means, and the user is allowed to input information capable of specifying the user and the object. , An information management service which issues one or a plurality of codes for authenticating by the authenticating means to the user, and enables the user to manage evaluation and examination information of the target object from the access means, .. 15. An information management service provider that provides the information management service according to claim 14, evaluates the target object,
An evaluation and examination service that provides the contents of entrustment and entrustment to a user who wants to entrust the examination, and the information management service provider provides the user with the above-mentioned object Evaluate and consider
And the evaluation and examination service that edits the information of evaluation and examination. 16. The evaluation and examination service according to claim 15, wherein the user and the information management service provider contract with respect to the contents of entrustment and entrustment via communication means. 17. A communication unit for communicating with the server, a display unit, and a display unit for displaying information on the display unit based on a reply from the server to the information transmission to the server. The access means characterized in that the area of the screen to be operated can be set to be sufficiently small. 18. A communication device for communicating with a server, a display unit, and a display unit for displaying information on the display unit based on a reply from the server to the information transmission to the server. An access means characterized in that predetermined information can be displayed instead of the information to be displayed.