JP2002158782A - Emergency plan system using private brach of exchange and group speech automatic setting method on emergency for the private branch of exchange - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an emergency plan system that attains smooth communication between concerned parties on the occurrence of emergency. SOLUTION: On the occurrence of an emergency signal such as a fire alarm, an automatic communicator 5 of a private branch of exchange receiving the emergency signal generates a voice message for automatic notice and outputs it to a private branch of exchange main body 1, the private branch of exchange main body 1 automatically informs a specific mobile communication terminal 4 possessed by a concerned party copying with the emergency about the voice message and automatically sets a conference room 6a that attains a group speech between the specific mobile communication terminals. Thus, the concerned parties make contact with each other in the group conference room 6a so as to integrate the intentions and communicate with each other.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an emergency countermeasure system in the event of a fire or the like in a premises, and more particularly to a premises capable of smoothly communicating with a plurality of emergency countermeasures and performing a unified emergency countermeasure. The present invention relates to an emergency countermeasure system using an exchange and a method for automatically setting an emergency group call of a private branch exchange.

[0002]

2. Description of the Related Art As mobile communication terminals such as mobile phones and PHS (Personal Handy Phone System) have become widespread, when a security system such as a fire alarm system or a security system operates in a building or a factory, a self-defense fire organization is required. A system for automatically reporting the occurrence of an abnormality to a portable communication terminal owned by a member or a security guard is disclosed in, for example, Japanese Patent Application Laid-Open No. 7-321.
954.

In the prior art described in Japanese Patent Application Laid-Open No. Hei 7-321954, when the security system detects an abnormality, the radio station transmits an automatic call signal to a portable telephone carried by security personnel, and stores a previously stored abnormality. Sentence patterns that inform the contents are reported by voice, and information is transmitted to security personnel in an emergency.

[0004]

As in the prior art described above, by automatically reporting the occurrence of an abnormality to a portable communication terminal possessed by a security staff, the security staff can reliably know the occurrence of the malfunction, and It is possible to express. However, only the notification of the occurrence of an abnormality may be delayed. For example, if a fire occurs in a department store or the like, evacuation guidance for many customers will be performed, but smooth evacuation is difficult if multiple evacuation guides are guiding separately, and multiple evacuation guides are difficult. It is necessary for evacuation guides to provide uniform evacuation guidance. However, it is not easy for multiple evacuation agents to communicate on a confused site. This is not limited to evacuation guidance, but can be generally applied in emergency situations such as fire fighting until a fire arrives, intruder tracking for crime prevention, and the like.

The present invention has been made in view of the above circumstances, and has an emergency countermeasure system using a private branch exchange that enables a plurality of persons to smoothly communicate even in an emergency, and an emergency system for a private branch exchange. An object of the present invention is to provide a group call automatic setting method.

[0006]

An emergency countermeasure system for achieving the above object comprises a plurality of portable communication terminals and a private branch exchange accommodating the plurality of portable communication terminals. Automatic reporting means for automatically reporting the occurrence of an emergency signal to a specific plurality of mobile communication terminals among the mobile communication terminals; and group call setting means for setting the specific plurality of mobile communication terminals to enable group communication. And a private branch exchange having the same.

[0007] Preferably, in the above, the automatic reporting means automatically reports the dial number guidance of the group call set by the group call setting means at the same time, and the automatic reporting means comprises the specific plurality of mobile phones. Automatic notification is performed to the communication terminal using the broadcast function of the private branch exchange.

[0008] More preferably, in the above, the private branch exchange is provided with a mailbox corresponding to the portable communication terminal to be automatically notified, and the private branch exchange is connected to a security system for issuing an emergency signal. Is done.

[0009] More preferably, in the above, the private branch exchange is a personal handy phone system (hereinafter, PHS).
That. The private branch exchange having received the emergency signal, the private branch exchange broadcasts the emergency signal generation to the extensions of the plurality of specific portable communication terminals by an extension hot line function provided in the private branch exchange, The group call is realized by an internal function of the PHS exchange.

[0010] In the emergency group call automatic setting method for achieving the above object, the private branch exchange receives an emergency signal.
The private branch exchange automatically notifies an emergency signal generation to a plurality of specific mobile communication terminals and sets the specific mobile communication terminals so that they can make a group call.

[0011] Preferably, in the above, at the time of the automatic notification, a dial number guide for the group call is simultaneously notified, and the automatic notification is performed by using a broadcast function to the specific plurality of portable communication terminals. Do.

More preferably, in the above, the private branch exchange puts a group call dial number message into a mailbox corresponding to the specific portable communication terminal together with a voice message notifying the occurrence of the emergency signal when receiving the emergency signal. Further, the emergency signal is an alarm signal of a security system, and the private branch exchange automatically notifies the specific portable communication terminal of the alarm location of the alarm signal at the same time.

The above object is also achieved in that, when a fire alarm is issued, the private branch exchange that has received the alarm signal from the fire alarm system automatically sends a fire alarm to each PHS terminal owned by the self-defense firefighting organization member. Is notified, and the PHS terminals are set to be able to make a group call.

In the present invention, when an emergency occurs, a group call is automatically set between the specific portable communication terminals possessed by the emergency response personnel, so that communication within the group can be performed smoothly. This group can be set, for example, separately into a group that performs a fire extinguishing activity in the case of a fire and a group that performs evacuation guidance. Even when the private branch exchange automatically reports the occurrence of an emergency to each specific mobile communication terminal and the other party is out of range or busy, it is possible to put a message in the mailbox corresponding to that specific mobile communication terminal. , An emergency situation can be notified.
Participation in a group call should be such that each specific mobile communication terminal can be automatically (forced) joined, or each specific mobile communication terminal can participate by manually dialing the group call box. You can also.

[0015]

An embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 is a conceptual explanatory diagram of an emergency countermeasure system using a private branch exchange according to one embodiment of the present invention. This emergency countermeasure system includes a private branch exchange body 1, a plurality of portable communication terminals 4 accommodated by wireless communication via an antenna 3 connected to a connection unit 2a of the private branch exchange body 1, and a private branch exchange body 1. It comprises an automatic notification device 5 connected via the connection unit 2b and a group communication device 6 connected to the private branch exchange 1 via the connection unit 2c. In addition, this automatic alarm 5 and the group communication device 6
Although it may be an external device separate from the private branch exchange,
In this embodiment, each is configured as a board device which is inserted into and removed from a private branch exchange.

FIG. 2 is a connection configuration diagram of the in-house equipment. The premises are provided with an emergency broadcast facility 10, a self-fire alarm facility 11, a security facility 12, a private branch exchange (PBX) 13, and an IF unit having a signal connection unit 14 for connecting these.

The emergency broadcast equipment 10 is connected to speakers 10a installed at various places in the premises.
When a fire detection signal is received from the first speaker 1, an emergency broadcast audio signal and an alarm sound corresponding to the fire detection signal are output from the speaker 10.
a, and a signal received from the self-fire alarm device 10 is output to the signal connection unit 14.

The self-fire alarm equipment 11 is connected to fire detection sensors (not shown) installed at various places in the premises, and when a fire is detected, a signal indicating the installation location of the sensor that has detected the fire has been detected. Outputs a fire detection signal to the emergency broadcast facility 10 (these signals are transmitted to the emergency broadcast facility 10).
The signal is also transmitted to the signal connection unit 14 via the connection. ). In the example of FIG. 2, the output signal of the self-fire alarm equipment 11 is the emergency broadcast equipment 1
0, the signal is output to the signal connection unit 14. Of course, the output signal of the self-fire alarm device 11 is output directly to the signal connection unit 14 in parallel with the output signal of the emergency broadcast device 10. May be.

The security equipment 12 is connected to security sensors (not shown) installed at various places in the premises. When the security sensor detects an abnormality, an abnormality detection signal together with a signal indicating the location of the sensor that detected the abnormality is provided. Is output to the signal connection unit 14.

When the signal connection unit 14 receives an emergency signal notifying the occurrence of an abnormality from the emergency broadcast equipment 10 (or the self-fire alarm equipment 11) or the security equipment 12, the private branch exchange 13 transmits the signal via the signal connection unit 14. Upon receiving this emergency signal, it operates as follows.

The automatic notification device 5 provided in the private branch exchange 13
Receives a fire alarm alert signal as an emergency signal via the signal connection unit 14, knows the alert location from the alert signal, and reads, for example, "West area" from various sentence patterns prepared in advance. It is a fire on the 4th floor of Building A. ", and this is output as a voice message to the private branch exchange 1 (FIG. 1) by voice synthesis.

The private branch exchange body 1 receives a signal from the automatic alarm 5 and, if the signal is an emergency signal of fire occurrence, for example, 10 self-defense firefighting organization members registered in advance in itself. Specific mobile communication terminals (for example, 4a-4
j) Automatically calls out the voice information "Fire on the 4th floor of Building A in the west area" for the extension, records this voice information, and sends an e-mail provided for this specific mobile communication terminal. Keep it in the box. In this way, using a mailbox to wait for the message in the mailbox from the other party to read, and not retrying the automatic notification when the other party is out of service or busy,
This is to avoid congestion of a call in an emergency.

Then, these ten specific portable communication terminals are accommodated in one group call conference room (box) and
Group call between two terminals. Thus, the members of the self-defense fire department can communicate with each other smoothly by talking on the portable communication terminal owned by the member. At this time, for example, 4a-
The terminal owners up to 4e are fire extinguishing personnel, and 4f to 4j
It is assumed that it is easier to act if the terminal owners up to the terminal owner are in charge of evacuation guidance,
1, the fire extinguishing group meeting room 6a and the evacuation guidance group 6b can be separately provided in the group communication device 6, as shown in FIG.

In a case where the mobile communication terminals of the members participating in the group conference room are not automatically accommodated in each group conference room, but a method in which the respective mobile communication terminal holders manually participate is good, the above-mentioned "Section 1" After the voice call of "Fire.", A message "The dial number of the conference room is xxxx" is sent by voice, or the dial number of the group conference room is It may be configured to display on a display.

The above example is for a fire,
The same can be performed when an emergency signal is generated from the security equipment. If any of the security sensors installed in various places in the premises operate and detect an abnormality, the private branch exchange 13 receives this emergency signal via the signal connection unit 14, and the automatic communicator 5 sends the "East A voice message such as "Security sensor activated on the first floor of the district B ridge" is automatically notified to the mobile communication terminals (for example, 4k to 4n) possessed by the guards, and the specific mobile communication terminals 4k to 4n are displayed in FIG. In the group call conference room 6c shown in FIG. This allows a plurality of security personnel to cooperate and cope with the situation.

In each of the above-described embodiments, an automatic notification is made by voice message when an emergency signal is generated. However, a specific member may not be a voice message but only a predetermined alarm sound alone. There is no problem if you understand the meaning of the sound. Further, in each of the above-described embodiments, the group meeting room in which a specific mobile communication terminal registered in advance is automatically set by abnormality detection of a fire sensor, a security sensor, or the like, For example, it is also possible to adopt a configuration in which a group conference room is automatically set when a predetermined signal is transmitted from a mobile communication terminal owned by a specific member.

As a function of the automatic notification device 5, it has been described that when an emergency signal is received, a voice message for automatic notification is synthesized and an automatic call is made to a predetermined specific member. The function can be realized by using the function of the existing private branch exchange. For example, a private branch exchange having a function called an extension hotline and a mailbox function can be realized.

The extension hot line function means that when a telephone receiver of a predetermined telephone is picked up, a contact of the telephone line is turned on, and the exchange automatically dials a predetermined extension dial number based on the contact on. This function allows you to talk to the extension. Using this function, when an emergency signal is input to the private branch exchange 13 from the signal connection unit 14, the private branch exchange automatically dials the extension of the specific member registered in advance, and makes a call with the mobile communication terminal owned by the specific member. enable.

In this case, since the specific member is composed of a plurality of persons, if the private branch exchange has a function of making a call to a plurality of extensions at exactly the same time, simultaneous calls may be made. Calls will be made to the extensions in order. For this reason, the private branch exchange places, in each mailbox of a plurality of specific members, an emergency contact message (voice message or alarm sound) prepared in advance and a group call dial number when necessary (when manually joining a group). It was placed,
Activate the broadcast. As a result, the private branch exchange automatically dials the extension of the portable communication terminal owned by the specific member in order, and sends out an emergency message in the mailbox when the line is connected.

The above-mentioned emergency countermeasure system can be easily constructed by using, for example, a personal handy phone system (PHS). Recent PHS private branch exchanges are equipped with the above-mentioned extension hotline function and mailbox function as normal functions, and also have a function of making simultaneous calls of a plurality of extensions, making it easy to set up a group call. is there. Therefore, this can be realized by connecting the security system to the private branch exchange of the PHS and adding software for realizing the above-mentioned emergency countermeasure system to the control program of the private branch exchange. However, the present invention
It is needless to say that the present invention is not limited to the system using the HS, but may be a system configuration using another type of portable communication terminal.

[0032]

According to the present invention, when an emergency signal is generated, a conference room for enabling a group call between portable communication terminals possessed by persons involved in dealing with the emergency is automatically set. Thus, cooperative and prompt measures can be taken between the concerned parties.

[Brief description of the drawings]

FIG. 1 is a conceptual explanatory diagram of an emergency countermeasure system using a private branch exchange according to an embodiment of the present invention.

FIG. 2 is a diagram illustrating an example of a connection relationship between in-house facilities.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Private branch exchange main body 3 Antenna 4 Portable communication terminal 5 Automatic alarm 6 Group communication device 6a, 6b, 6c Group call conference room 11 Self-fire alarm equipment 12 Security equipment 13 Private exchange

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Masamichi Haruna 4-3-1 Tsunashima Higashi, Kohoku-ku, Yokohama-shi, Kanagawa F-term (reference) in Matsushita Communication Industrial Co., Ltd. 5K015 AA10 AA11 AD01 AD02 AD03 AD05 AF05 JA02 5K049 AA17 AA18 BB04 BB16 BB23 CC04 CC09 CC10 CC11 EE01 EE05 FF01 FF32 GG09 GG12 JJ02 KK14 5K067 AA21 BB04 CC13 DD51 EE02 EE10 EE16 HH15 HH23 5K101 KK14 LL12 LL14 MM02 MM18 NN14 RR12 RR14

Claims (12)

[Claims] 1. A private branch exchange accommodating a plurality of mobile communication terminals and a plurality of specific mobile communication terminals among the plurality of mobile communication terminals when receiving an emergency signal. A private branch exchange comprising: a private branch exchange having automatic notification means for automatically notifying the occurrence of an emergency signal, and group call setting means for setting the specific plurality of mobile communication terminals to enable group communication. Emergency response system used. 2. The emergency response system using a private branch exchange according to claim 1, wherein said automatic reporting means automatically reports the dial number guidance of the group call set by said group call setting means at the same time. 3. The automatic notification unit according to claim 1, wherein the automatic notification unit performs an automatic notification to the specific plurality of mobile communication terminals using a broadcast function of a private branch exchange. An emergency countermeasure system using a private branch exchange. 4. An emergency countermeasure using a private branch exchange according to claim 1, wherein the private branch exchange has a mailbox corresponding to a portable communication terminal to be subject to the automatic notification. system. 5. The emergency response system using a private branch exchange according to claim 1, wherein the private branch exchange is connected to a security system that issues an emergency signal. 6. The private branch exchange according to claim 1, wherein the private branch exchange is a private branch exchange of a personal handyphone system (hereinafter, referred to as a PHS), and the private branch exchange that has received the emergency signal is the private branch exchange. Broadcast emergency signal generation to the extensions of the specific plurality of mobile communication terminals by the extension hot line function equipped with the exchange,
The emergency call system using a private branch exchange, wherein the group call is realized by an internal function of the exchange. 7. When the private branch exchange receives an emergency signal,
The private branch exchange automatically notifies an emergency signal generation to a plurality of specific portable communication terminals, and sets the specific portable communication terminals to be capable of group communication with each other. 8. The method for automatically setting an emergency group call of a private branch exchange according to claim 7, wherein said automatic call is notified simultaneously with said group call dial number guidance. 9. The emergency call of a private branch exchange according to claim 7, wherein the automatic notification is performed to the specific plurality of portable communication terminals by using a broadcast function of the private branch exchange. When group call automatic setting method. 10. The private branch exchange according to any one of claims 7 to 9, wherein the private branch exchange sends a group call dial number message to the specific portable communication terminal together with a voice message notifying the occurrence of an emergency signal when receiving the emergency signal. A method for automatically setting an emergency group call of a private branch exchange, which is put in a corresponding mailbox. 11. The specific portable communication terminal according to claim 7, wherein the emergency signal is an alarm signal of a security system, and the private branch exchange simultaneously outputs an alarm point of the alarm signal to the specific portable communication terminal. A method for automatically setting an emergency group call in a private branch exchange, wherein the automatic notification is made to the user. 12. When a fire alarm is issued, the private branch exchange that has received the alarm signal from the fire alarm system automatically issues an alarm to each of the PHS terminals owned by the self-defense fire department. And these PHS
An emergency group call automatic setting method for a private branch exchange, wherein terminals are set to enable group calls.