JP2002091801A - System and method for report and recording medium with recorded program for report - Google Patents

Abstract

PROBLEM TO BE SOLVED: To transmit an alert transmitted from a computer to be monitored to the destination to report matched to the schedule of a manager. SOLUTION: A schedule information storage part 20 previously stores information of the destination to report corresponding to each of days and each of time bands. When a fault occurs, each of computers 30a, 30b,..., 30n to be monitored transmits an alert to a monitoring computer 10. When the alert is received by a receiving part 11, in the monitoring computer 10, the schedule information storage part 20 is accessed by a report managing part 12 and the information on the destination to report the alert within that time band among a user destination computer 41, a home computer 42 and a managing computer 43... is acquired. The alert is transmitted form a transmitting part 13 to the acquired destination to report.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a reporting system, a reporting method, and a recording medium on which a reporting program is recorded. In particular, when a failure occurs in a monitored computer, the monitoring computer sends an alert to a preset reporting destination. The present invention relates to a notifying system, a notifying method, and a recording medium that records a notifying program.

[0002]

2. Description of the Related Art Conventionally, when a failure occurs in a monitored computer, a notification system has been used in which the monitoring computer transmits an alert to a predetermined notification destination to notify an administrator of the failure.

FIG. 9 is a block diagram showing the configuration of a conventional notification system. A plurality of monitored device groups (monitored computers 130a, 130b,..., 130n), a monitoring computer 110 monitoring the monitored device group, and a plurality of notification destination computer groups (user destination computer 141,
Home computer 142, management computer 143,
…).

When a failure occurs in any of the monitored devices, an alert is transmitted to the monitoring computer 110.
Upon receiving the alert, the monitoring computer 110 sends the alert to any of the report destination computers in order to notify the computer administrator. Which of the alerting computers will be sent an alert
Set in advance.

[0005]

In the above-mentioned conventional report system, it is not possible to use a weekday or a holiday, or to set a date or a time zone, so that a report cannot be made according to a schedule of an administrator. There is. In order to increase the possibility of being notified to the administrator, a plurality of notification destinations are set for one alert, and as a result, there is a possibility that the notification is sent to a place where there is no administrator.

[0006] Further, even if it is necessary to change the report destination, there is a problem that the setting cannot be changed from the outside.

An object of the present invention is to provide a reporting system, a reporting method, and a recording medium on which a reporting program is recorded to solve the above problems.

[0008]

A reporting system according to the present invention comprises a plurality of monitored computers, a monitoring computer monitoring the monitored computers, a plurality of reporting destination computers, and a correspondence between a time zone and a reporting destination computer. A schedule information storage unit that retains information, the monitoring computer refers to the schedule information storage unit when receiving an alert from the monitored computer, the report management unit that obtains report destination computer information, A transmitting unit that transmits an alert to the report destination computer acquired by the report management unit.

[0009] The reporting system according to the present invention may be characterized in that the correspondence information includes a plurality of reporting destination computers corresponding to the time period.

[0010] The reporting system of the present invention may be characterized in that the correspondence information includes report destination computer information corresponding to the content of an alert reported from the monitored computer.

The reporting system of the present invention includes a portable information terminal having a function of transmitting a report destination change command, and the report management unit stores the schedule information according to the report destination change command received from the portable information terminal. The correspondence information of the unit may be rewritten.

[0012] The notification method of the present invention is a notification method in which a monitoring computer monitors a plurality of monitored computers and transmits an alert received from the monitored computer to any of a plurality of notification destination computers. The correspondence information between the time zone and the report destination computer is stored, and when the monitoring computer receives an alert from the monitored computer, the report destination computer information is acquired by referring to the stored correspondence information, and the acquisition is performed. An alert is transmitted to the notified computer.

[0013] The reporting method of the present invention may be characterized in that the correspondence information includes a plurality of reporting destination computers corresponding to the time period.

[0014] The reporting method of the present invention may be characterized in that the correspondence information includes report destination computer information corresponding to the content of an alert reported from the monitored computer.

[0015] The notification method of the present invention may be characterized in that the correspondence information is rewritten according to the notification destination change command received from the portable information terminal having a function of transmitting a notification destination change command.

[0016] The recording medium of the present invention includes a process of receiving an alert from a monitored computer, a process of acquiring report destination computer information by referring to correspondence information between a time zone and a report destination computer, and the acquired report destination computer. And a program for causing a computer to execute an alert transmission process.

[0017] The recording medium of the present invention includes a process of receiving the report destination change command from a portable information terminal having a function of transmitting a report destination change command, and a process of rewriting the correspondence information according to the received report destination change command. And a program for causing a computer to execute the above.

[0018]

Next, embodiments of the present invention will be described in detail with reference to the drawings. FIG. 1 shows the first embodiment of the present invention.
FIG. 3 is a block diagram showing a configuration of the embodiment.

Referring to FIG. 1, in the present embodiment, a plurality of monitored devices (monitored computers 30a and 30a) are provided.
b,..., 30n), a monitoring computer 10 monitoring the monitored device group, a schedule information storage unit 20, and a plurality of reporting destination computer groups (user destination computer 4).
1, home computer 42, management computer 43,
…).

The monitoring computer 10 includes a receiving unit 11, a report managing unit 12, and a transmitting unit 13. The receiving unit 11 receives alerts (warnings) transmitted from the monitored computers 30a, 30b,..., 30n. Report manager 12
Accesses the schedule information storage unit 20 and acquires information described in the schedule information storage unit 20. The transmission unit 13 is a part of the report destination computer group.
2 sends an alert to the specified computer.

The schedule information storage unit 20 previously stores report destination command information corresponding to each date and time zone shown in FIG. 2 and report destination information corresponding to the report destination command shown in FIG. The schedule information storage unit 20 may be inside the monitoring computer 10.

Next, the operation of the first embodiment will be described. FIG. 4 is a flowchart showing the operation of the monitoring computer 10.

Referring to FIG. 4, the monitored computer 3
If a failure occurs in any of 0a, 30b,..., 30n, an alert is transmitted to the monitoring computer 10, and the receiving unit 11 of the monitoring computer 10 receives the alert (step A1).

The report management unit 12 accesses the schedule information storage unit 20, acquires the calendar information shown in FIG. 2 (step A2), and acquires the report destination shown in FIG. 3 (step A3). ). That is, the report destination computer to which the alert should be transmitted is determined in accordance with the time zone in which the alert was received.

Based on this information, the transmitting unit 13 sends a report to any one of the user computer 41, home computer 42, and management computer 43 (step A).
4). If the transmission is successful, the process ends (step A).
5).

For example, referring to FIG. 2 and FIG.
The alert that occurred at 0:00 on January 1, 2001 is reported to the user destination computer 41. In this way, by setting the report destination in accordance with the schedule of the administrator, an alert can be reliably sent to the administrator, and fault processing can be performed promptly. In addition, the degree of freedom of the action of the manager is improved.

In this embodiment, the notification destination is set in units of time, but may be set in an arbitrary period from seconds to years. A detailed response is possible.

Although the number of report destinations is one (see FIG. 2), the report destination of one alert may be extended to a plurality. This is effective when there are multiple administrators. It is also effective when there is a possibility that the administrator's movement time may be out of schedule.

Further, one alert (see FIG. 2) is used for all alerts, but it may be extended to have a calendar for each alert. For example, there is a method in which an alert when the load exceeds a threshold value and an alert when the device goes down have a calendar separately.
In this way, the report destination can be switched according to the degree of urgency.

Next, a second embodiment of the present invention will be described. FIG. 5 is a block diagram showing the configuration of the second embodiment. Referring to FIG. 5, the second embodiment includes:
In addition to the first embodiment shown in FIG.
This is different from the first embodiment in that

The portable information terminal 50 has a function of sending data to the monitoring computer 10 from outside. By inputting a command from the portable information terminal 50, the information described in the schedule information storage unit 20 can be rewritten.

FIG. 6 is a diagram showing an example of a command transmitted by the portable information terminal 50. Referring to FIG. 6, the commands represent year, month, day, start time, minute, second, end time, minute, second, and report destination command in order from the top.

Next, the operation of the second embodiment will be described. FIG. 7 is a flowchart showing the operation of the monitoring computer 10 when a command is transmitted from the portable information terminal 50.

When the destination is changed from a place away from the monitoring computer 10 such as when going out, the portable information terminal 50 sends a destination change command to the monitoring computer 10. When the monitoring computer 10 receives the command by the receiving unit 11 (step B1), the monitoring computer 12
Then, it is determined whether or not the command content is a change of the report destination (step B2). If the command is a change of the report destination, the schedule information storage unit 20 is accessed and the described information is rewritten to change the report destination. Perform (Step B3).

For example, in the portable information terminal 50, "2001, 01,
When the user inputs "01,00,00,00,01,00,00, D1", the report destination from 0:00 to 1:00 on January 1, 2001 is changed to the user computer 41.

Next, a third embodiment of the present invention will be described. FIG. 8 is a block diagram showing the configuration of the third embodiment. Referring to FIG. 8, a third embodiment includes:
A recording medium 60 is included instead of the receiving unit 11, the message managing unit 12, and the transmitting unit 13 of the first embodiment described with reference to FIG. The recording medium 60 records a notification program. The recording medium 60 may be a magnetic disk, a semiconductor memory, an optical disk, or another recording medium.

The notification program is read from the recording medium 60 into the monitoring computer 10 and performs the same processing as that of the receiving unit 11, the notification managing unit 12, and the transmitting unit 13 in the first embodiment.

That is, the monitored computers 30a, 3a
0b,..., 30n, a process of acquiring the report destination computer information by referring to the correspondence information between the time zone of the schedule information recording unit 20 and the report destination computer, and an alert to the acquired report destination computer. Is transmitted to the monitoring computer 10.

As a fourth embodiment, a configuration in which the portable information terminal (50 in FIG. 5) described in the second embodiment is added to the third embodiment is also possible. In this case, the notification program is read from the recording medium 60 into the monitoring computer 10, and performs the same processing as the processing of the reception unit 11, the notification management unit 12, and the transmission unit 13 in the second embodiment.

That is, in addition to the processing of the third embodiment, the processing of receiving a report destination change command from the portable information terminal 50, and the correspondence information of the schedule information recording unit 20 is rewritten according to the received report destination change command. And causes the monitoring computer 10 to execute the processing.

[0041]

As described above, the manager can set the report destination for each date and time zone according to his / her own schedule, so that the report can be made to the report destination that matches the schedule of the manager. Has the effect that it is possible to perform

Further, since the manager can change the report destination from where he / she goes, there is an effect that he can cope with a sudden schedule change.

[Brief description of the drawings]

FIG. 1 is a block diagram illustrating a configuration of a first embodiment.

FIG. 2 is a diagram showing report destination command information corresponding to each date and each time zone.

FIG. 3 is a diagram showing report destination information corresponding to a report destination command.

FIG. 4 is a flowchart showing the operation of the monitoring computer.

FIG. 5 is a block diagram illustrating a configuration of a second embodiment.

FIG. 6 is a diagram illustrating an example of a command transmitted by the portable information terminal.

FIG. 7 is a flowchart showing an operation of the monitoring computer when a command is transmitted from the portable information terminal.

FIG. 8 is a block diagram showing a configuration of a third embodiment.

FIG. 9 is a block diagram showing a configuration of a conventional technique.

[Description of Signs] 10 monitoring computer 11 receiving unit 12 report management unit 13 transmitting unit 20 schedule information storage unit 30a, 30b, ..., 30n monitored computer 41 user destination computer 42 home computer 43 management computer 50 portable information terminal 60 record Medium

Claims (10)

[Claims] 1. A computer comprising: a plurality of monitored computers; a monitoring computer monitoring the monitored computers; a plurality of report destination computers; and a schedule information storage unit for storing correspondence information between time zones and report destination computers. A monitoring management computer that obtains notification destination computer information by referring to the schedule information storage unit when an alert is received from the monitored computer; and an alerting destination computer that the notification management unit obtains an alert. And a transmitting unit for transmitting the notification. 2. The report system according to claim 1, wherein the correspondence information includes a plurality of report destination computers corresponding to the time zone. 3. The computer according to claim 1, wherein the correspondence information includes report destination computer information corresponding to the content of an alert reported from the monitored computer.
Notification system as described. 4. A portable information terminal having a function of transmitting a report destination change command, wherein the report management unit stores the correspondence information in the schedule information storage unit according to the report destination change command received from the portable information terminal. 4. The notification system according to claim 1, wherein the notification system is rewritten. 5. A reporting method in which a monitoring computer monitors a plurality of monitored computers and transmits an alert received from the monitored computer to any of the plurality of reporting destination computers, wherein a time zone and a reporting destination The correspondence information with the computer is stored, and when the monitoring computer receives an alert from the monitored computer, the report destination computer information is acquired by referring to the stored correspondence information, and the acquired report destination computer is A reporting method characterized by transmitting an alert. 6. The reporting method according to claim 5, wherein the correspondence information includes a plurality of reporting destination computers corresponding to the time zone. 7. The computer according to claim 5, wherein the correspondence information includes report destination computer information corresponding to the content of an alert reported from the monitored computer.
Notification method described. 8. The notification method according to claim 5, wherein the correspondence information is rewritten according to the notification destination change command received from a portable information terminal having a function of transmitting a notification destination change command. 9. A process of receiving an alert from a monitored computer, a process of referring to correspondence information between a time zone and a report destination computer, and acquiring report destination computer information,
A recording medium having recorded thereon a program for causing a computer to execute the process of transmitting an alert to the acquired notification destination computer. 10. A computer executes a process of receiving the report destination change command from a portable information terminal having a function of transmitting a report destination change command, and a process of rewriting the correspondence information according to the received report destination change command. 10. The recording medium according to claim 9, wherein a program for causing the recording medium to be recorded is recorded.