JP2001282731A - Online data input support method and recording medium storing online data input support processing program - Google Patents

Abstract

(57) [Summary] To perform user registration in an online system or the like, when a user inputs data in accordance with a set user input item, an input deficiency can be corrected efficiently and accurately. A user input item is displayed to a user (step s1). When data input is performed by the user according to each user input item (step s2), it is checked whether or not each user input item has an input deficiency. Then, if there is no input deficiency (step s3), the process proceeds to the next step (step s4). On the other hand, if there is any input deficiency in any of the user input items, the user input page is reconfigured so that the user can re-input the user input item with the input deficiency on the spot (step s5). A defective user input item is displayed (step s6). Then, when the user performs an input again on the user input item having the input deficiency (step s7), the process returns to step s3.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an online data input system for assisting a user in inputting data in accordance with a set user input item when performing user registration in an online system or the like. The present invention relates to a support method and a recording medium on which an online data input support processing program is recorded.

[0002]

2. Description of the Related Art When a user intends to purchase an article through online sales or the like using a network, or performs user registration after the purchase, an information processing terminal (for example, a personal computer: PC) on the user side. On the display screen, various items set by the host computer (herein referred to as user input items) are displayed, and the user often enters data along the user input items. Will be this is,
This is a common practice not only for selling goods, but also when it is necessary to register information about individual users on the server side, such as when opening a homepage.

At this time, as user input items displayed on the user's PC, for example, there are an address, a name, a telephone number, an e-mail address, and various other input items. FIG. 2 shows a display example of each of these user input items. In the example shown in FIG. 2, the name and its phonetic, postal code, prefecture name, municipal name, chome address,
A building name, an apartment name, a room number, a telephone number, and the like are set as user input items, and data for these user input items is input into respective entry columns (portions surrounded by a frame in FIG. 2). When these data inputs are completed, click “Next” to proceed to the next page. If there are still user input items,
The user input item is displayed, and if the processing content is other than the user input item, the processing content is displayed.

In general, this type of user input item requires an extremely large number of items to be entered by the user, and the data to be entered often requires detailed data. In addition, there are many precautions when filling in these data, and for example, there are many rules that, for example, numbers and English characters are entered in one-byte characters.

[0005] The user enters necessary items for each user input item displayed on the screen, but naturally, input failures such as omissions and data errors often occur. The entry omission here refers to a state in which data to be entered for a certain user input item is not entered, and a data error refers to, for example, when a character to be entered in half-width is entered in full-width as described above. If the password is entered incorrectly or vice versa, the host computer can determine that the postal code or telephone number has the wrong number of digits. It is such an error.

[0006] If there is such an input error, accurate user registration cannot be performed. In order to prevent this, the host computer has a function to check the contents entered by the user and to find input errors such as entry omissions and data errors as described above. In general, a display (referred to as an error message) for indicating that there is an input deficiency above is performed.

This error message is often displayed when entry of a user input item to be entered has been completely completed and an operation for moving to the next process is performed. For example, after a user completes a series of data entry operations, it is common to register the data entered so far by clicking on a part such as "Register" at the end. However, in such a case, an error message is often displayed when the “register” is clicked.

FIG. 5 shows an example of a conventional error message. The error message shown here has contents such as "the postal code is incorrect" and "the telephone number is incorrect". Review the post code and phone number fields. At this time, if the user input items are several pages long, if the user input items to be corrected are the items existing at the beginning, click the "Back" part to return the screen display to that point. It is necessary to perform operations such as scrolling the screen.

[0009]

As described above, conventionally, the content of an error message for input deficiency has often been vaguely indicating that there is a missing entry or that there is an error in data entry. What and how to fix it is not obvious at a glance.
In addition, a user who is unfamiliar with this type of data processing often cannot understand the contents of the displayed error message.

Also, if the user tries to correct the error message by looking at the displayed error message and tries to return the screen to an item that needs to be corrected, the error message often already disappears from the screen. Sometimes you forget the content of a message and lose track of where and how to correct it. In particular, as mentioned above, if the user input items span multiple pages,
When you have completed the input operation and clicked "Register", and the error message described above was issued, when you returned the page to correct the incorrect entry, the error message was already displayed on the screen. Since the message disappears, the user forgets the contents of the message and loses the idea of how to correct the message.

Therefore, after all, the user checks the content entered by the user from the beginning, and finds out where and how to make mistakes. It is difficult to notice a mistake in the part, and conversely, the part that has been correctly input may be corrected, and it is often difficult to proceed to the further processing.

Accordingly, the present invention provides an easy-to-understand presentation to the user of input deficiencies, such as omissions or data errors, when the user performs data entry in accordance with user input items consisting of a large number of items created on the host computer side. ,
It is an object of the present invention to efficiently perform a correction process for a portion where an input error has occurred.

[0013]

In order to achieve the above object, an online data input support method according to the present invention displays a plurality of user input items created on a host computer side on an information processing terminal on the user side. An online data input support method for supporting data input performed by a user when a user performs data input according to each displayed user input item, wherein the host computer has a defect in the user input for each of the user input items. Check whether there is any input, and if it is determined that there is input deficiency, extract the user input item with input deficiency and process the information on the user side in a state where the user can re-input the user input item on the spot. It is displayed on the terminal.

[0014] The recording medium storing the online data input support processing program of the present invention displays a plurality of user input items created on the host computer side on an information processing terminal on the user side, and displays each displayed user input item. What is claimed is: 1. A recording medium storing an online data input support processing program for supporting a data input performed by a user when a user performs data input according to an item, wherein the processing program stores a plurality of user input items in an information processing terminal on a user side. , When the user performs data input in accordance with the displayed plurality of user input items, there is a procedure for checking whether or not the user input for each user input item is incomplete, and the user input is incomplete. If it is determined that the user input item is incomplete, the user There is intended to include a procedure for displaying on the user side of the information processing terminal in a state that can be re-entered on the spot.

In each of these inventions, the process of displaying on the information processing terminal on the user side a state in which the user can re-input the user input item having the input deficiency on the spot is performed by the user inputting a plurality of user input items. Is completed at the stage where the process is completed and the process to be performed next is performed, all the user input items that were incompletely input by that stage are extracted, and each user input item with the input failure is re-input by the user on the spot The information is collectively displayed on the information processing terminal on the user side when possible.

As described above, according to the present invention, when the user performs data input according to a plurality of user input items displayed on the information processing terminal (PC or the like) on the user side, it is checked whether or not the input is incomplete. When it is determined that there is a deficiency in the input by the user, the user input item having the deficiency is displayed on the information processing terminal on the user side in a state where the user can re-input. In this way, instead of simply vaguely pointing out that there is an input error, the item itself with the input error is displayed, and the user can re-input on the spot, so that the user can determine where and how The user can understand at a glance what is wrong, and can correct the incorrect entry accurately and quickly. Even if the user is not used to this kind of data processing, it can input data accurately and efficiently for each user input item. It can be performed.

Further, the process of displaying on the information processing terminal of the user in a state in which the user can re-input the item having the input deficiency is performed at the stage where the data input by the user is completed and the process proceeds to the next step. The user input items having input deficiencies up to the stage are respectively extracted, and the user input items having these input deficiencies are collectively displayed on the information processing terminal on the user side in a state where the user can re-input. . In this way, at the stage where the user's data input has been completed, only the user input items with input errors are extracted, displayed collectively, and can be input again on the spot. Can be efficiently eliminated.

As described above, the present invention does not indicate that there is a vague mistake as in the prior art, but displays a user input item itself having an incomplete input and allows the user to re-input on the spot. It is possible to accurately and directly indicate whether there is an input error, and the user can see at a glance the location of the input error and the content of the input error. As a result, it is not necessary to look through the entire user input items that have been input so far and search for input deficiencies,
It is possible to prevent inconvenience such as correcting a correctly input portion. Further, since it is not necessary to modify the format of the user input items for the user, the conventional format can be used as it is, and a user accustomed to this type of data processing is affected by the processing of the present invention. Input can be performed as before without any problem.

[0019]

Embodiments of the present invention will be described below. The contents described in this embodiment are as follows.
This is a description of the online data input support method of the present invention, and also includes the specific processing contents of the online data input support processing program on a recording medium on which the online data input support processing program of the present invention is recorded.

As described above, when it is necessary to perform user registration, for example, when a user wants to purchase an article for online sales using a network, the user sets up the PC screen on the user side by the host computer. The displayed various user input items are displayed, and the user enters data according to the user input items. The present invention enables a user to efficiently perform correction processing for input deficiencies by presenting input deficiencies, such as omissions and data errors, to the user when the user performs data input according to the displayed user input items. First, the outline of the present invention will be described with reference to the flowchart shown in FIG.

In FIG. 1, user input items as shown in FIG. 2 are displayed on the user's PC screen (step s1), and when the user inputs data according to the displayed user input items (step s1). s2) It is checked whether or not each user input item has input deficiencies such as omission of entry or data error (step s3). As a result of this check, when it is determined that there is no input deficiency in each user input item, the process proceeds to the next step (step s4).
On the other hand, if it is determined that there is an input deficiency in any of the user input items, the user input page is reconfigured (step s5). This user page reconstruction process extracts user input items with incomplete input, and allows the user to re-enter the extracted user input items on the spot.
This is to generate a page displaying user input items with input deficiencies. When the reconfigured and generated user input items with input deficiencies are displayed (step s6), the user re-inputs the displayed user input items with deficiencies on the spot. It is possible,
When data input is performed by the user with respect to the user input item having the input deficiency (step s7), the process returns to step s3, and it is again checked whether or not the user input item has an input deficiency. As described above, the processing after step s4 or step s5 is performed.

As described above, the present invention extracts a user input item having an input deficiency and generates a user input page displaying the user input item having an input deficiency. By looking at the display, the user can see at a glance where and how the defect was made, and furthermore, it was possible to directly input data to the displayed user input item having the input defect, which was inadequate. Corrections can be made on the spot. Hereinafter, description will be made with reference to a specific example.

FIG. 3 shows an example of user input to user input items (see FIG. 2) set on the host computer side. The user input items displayed on the user PC screen are as described above. The name and its furigana, postal code, prefecture name, municipal name, street address, building name, apartment name, room number, telephone number, etc. When data input for them is completed, click `` Next '' By doing so, it proceeds to the next step.

FIG. 3 shows that in the number entry box 11 where the last four digits of the postal code are entered, there is an incomplete entry (missing entry) in which the last four digits are not entered, and the telephone number In this example, there is shown an example in which there is an input defect (data error) in which only three digits are entered, such as "789", in the number entry column 12 in which the four-digit number is entered.

If the user clicks on the “next” part in order to proceed to the next step while input deficiencies such as omission of entry or data error exist, conventionally, the PC screen shown in FIG. Is displayed, but in the present invention, not only the error message but also a user input item having an incomplete input is extracted, and the user input page is reconfigured, as shown in FIG. A display screen is generated.

In the example of FIG. 4, a message indicating the content of the deficiency is displayed together with the user input item having the deficiency. In this case, first, a message indicating that the input was incomplete, such as "The following item could not be accepted," followed by a postal code, On the other hand, for example, a message such as "There was an omission in the postal code. Please re-enter" is displayed, followed by user input items to be re-input. For the item of the telephone number, for example, a message such as "The telephone number is incorrect. Please correct" is displayed, followed by the user input items to be re-input.

In the example of FIG. 4, in the postal code item, the omission of the entry shown in FIG. 3 is left as it is (the number entry column 11 for entering the last four digits of the postal code is left blank). ), And in the item of telephone number, FIG.
The data error indicated by the symbol (the telephone number is correctly entered in the number entry column 12 where the four-digit number of the telephone number is entered).
(Not filled in digits).

The user can see at a glance where and how the input was incomplete by looking at the display of only the defective user input items as shown in FIG. 4, and easily make corrections on the spot. be able to. In this case, the last four digits of the postal code were omitted from the entry, so the last four digits are entered in the number entry column 11 shown in FIG. On the other hand, by correcting the number in which only three digits have been entered into four digits in the number entry column 12 displayed in FIG. 4, the correction process ends.

When the correction has been completed, the user may click on the "Next" part shown in FIG. When this correction is correctly performed and the “next” part is clicked, the next step can be performed.

As described above, by displaying the user input item itself having an input error and making it possible to re-input at the spot, the user can understand at a glance where and how the input is incorrect, and The correct part can be corrected. As a result, even a user unfamiliar with this type of data processing can input data to each user input item accurately and quickly.

Further, the process of displaying the user input item having the input deficiency on the user's PC screen in a state in which the user can re-enter the input item is performed at the stage where the data input by the user is completely completed and the process proceeds to the next step. , At that stage,
All of the user input items having input deficiencies are collectively displayed on the user's PC screen in a state where the user can re-input. As a result, the user can collectively correct a plurality of user input items having input deficiencies on the spot, and can efficiently perform the correction processing of the portions where the input is deficient.

If the input deficiency is eliminated by the user's re-input, the process can be shifted to the next process, so that the user has to reconsider the entire process and check for any other mistakes. And the efficiency of the process can be improved.

Since there is no need to modify the format of the user input items for the user, the conventional format can be used as it is, and a user who is accustomed to this type of data processing can execute the processing of the present invention. The input can be performed as before without being affected.

The present invention is not limited to the embodiment described above, but can be variously modified without departing from the gist of the present invention. For example, in the above-described embodiment, in the process of displaying a defective user input item on the user's PC screen in a state where the user can re-enter the data, the data input by the user is completely completed and the process proceeds to the next step. At this stage, the user input items having input deficiencies are collectively displayed on the user's PC screen in a state in which the user can re-input them. However, the present invention is not limited to this. At each stage when it is understood, the user input item in which the input deficiency has occurred may be displayed so that the user can re-input. Then, in this case, when the deficiency of the user input item which has been deficient in input has been resolved, the input of the next user input item is allowed as it is.

The online data input support processing program for performing the processing of the present invention described above can be recorded on a recording medium such as a floppy disk, an optical disk, or a hard disk. The present invention includes the recording medium. It is a thing.

[0036]

As described above, according to the present invention, when user registration is performed on the host computer side in an online system or the like, the user inputs data according to the user input items set on the host computer side. When input errors such as omission of entry or data errors occur, instead of indicating vaguely incomplete input as in the past, by directly displaying the user input item itself with the incomplete input, It is possible to accurately indicate where and how it was defective, and the user can see at a glance where the input was incorrect and the content of the input error,
It is not necessary to search for an input deficiency from all the input items so far. In addition, it is possible to directly re-enter the displayed user input items with incomplete input, and to make corrections on the spot, so that the incomplete input can be corrected efficiently, and user registration in an online system or the like can be performed. Can be performed quickly and accurately.

[Brief description of the drawings]

FIG. 1 is a flowchart schematically illustrating a processing procedure of online data input support of the present invention.

FIG. 2 is a diagram illustrating an embodiment of the present invention and is a diagram illustrating an example of a user input item displayed on an information processing terminal on a user side.

FIG. 3 is a diagram showing a user input result for the user input items shown in FIG. 2;

FIG. 4 is a diagram extracting and showing items having input deficiencies in the user input results shown in FIG. 3;

FIG. 5 is a diagram showing a display example for a conventional input defect.

[Explanation of symbols]

11 Number entry field for entering the last four digits of the postal code 11 12 Number entry field 1 for entering the four digits of the telephone number
2

Claims (4)

[Claims] 1. A plurality of user input items created on a host computer side are displayed on an information processing terminal on the user side, and when a user performs data input in accordance with each of the displayed user input items, data input performed by the user is performed. An online data input support method for supporting, wherein the host computer checks whether or not there is a defect in the user input for each of the user input items, and when it is determined that there is an input defect, there is an input defect. An online data input support method, wherein a user input item is extracted and displayed on an information processing terminal on the user side in a state where the user can re-input the user input item on the spot. 2. The process of displaying a user input item having an input defect on an information processing terminal on the user side in a state where the user can re-input on the spot, the user input data to a plurality of user input items in one It is done at the stage where it ends and moves to the process to be performed next, extracting all user input items that were incomplete by that stage and allowing the user to re-input each user input item with incompleteness on the spot 2. The online data input support method according to claim 1, wherein the data is displayed collectively on an information processing terminal on the user side. 3. A plurality of user input items created on the host computer side are displayed on the information processing terminal on the user side, and when the user performs data input in accordance with each of the displayed user input items, data input performed by the user is performed. A recording medium recording an online data input support processing program to be supported, the processing program comprising: a procedure for displaying a plurality of user input items on an information processing terminal on a user side; and a user according to the displayed plurality of user input items. Performs data input, checks if there is any deficiency in user input for each user input item, and if it is determined that there is deficiency in user input, extracts user input items with deficiency in input And displaying the user input item on the information processing terminal on the user side in a state where the user can re-enter the item on the spot. A recording medium recording an online data input support processing program, comprising: 4. A process of displaying on a user-side information processing terminal a state in which a user can re-input a user input item having an input deficiency on the spot, wherein the user inputs data to a plurality of user input items in a single manner It is done at the stage where it ends and moves to the process to be performed next, extracting all user input items that were incomplete by that stage and allowing the user to re-input each user input item with incompleteness on the spot 4. The recording medium according to claim 3, wherein the program is displayed on the information processing terminal on the user side.