JP2001084305A - Work condition information overlooking device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a device for managing work condition information in the respective plural work processes of a worker with the worker as a base point and overlooking the information. SOLUTION: When a worker's name is transmitted from a work condition inquiry/display means 130 to a work condition information storage/retrieval means 100 and workflow management devices 200, 210 and 220 as an inquiry request, the work condition information, the work processes and the list relating to the worker's name are returned as the result. A work condition display constitution means 132 man-machine interactively displays the returned result by using a CRT or the like. That is, by selecting the work process from the list, the selected work process is displayed, and by selecting the node of the work process, the work condition of the node is displayed. As a result, the work conditions of the respective nodes of a desired work process are easily grasped.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a work status information viewing device, and more particularly, to a work status information viewing device for viewing information such as the progress of work in various work processes.

[0002]

2. Description of the Related Art In a conventional workflow management system,
The work process management device has grasped the progress of each work process, and the user has been able to refer to the progress information for each work process. This is because, in the course of actual work, unexpected situations such as delays in work of workers and inadequate documents occur, so that the workflow often does not flow as originally planned. Therefore, by grasping such an accident, a method of predicting the work progress first and redefining the workflow definition is adopted. For this purpose, a mechanism is provided to enable management / inquiry of work progress information.

For example, in a workflow management system disclosed in Japanese Patent Application Laid-Open No. 9-305659, a work amount table and a user activity status management table created by a work amount collecting means and a means for collecting the processing capacity of the worker are used by the worker. A mechanism has been established to eliminate the disruption of work flow by leveling the workload of workers by grasping the work status of the work.

Japanese Patent Application Laid-Open No. Hei 10-320456 stores a state transition table in a workflow definition information storage device, which defines a flow of business units subdivided for each business and an executor to be in charge. This document describes that the current status of each business unit is stored in the business status storage device to grasp the progress status of the business unit. In this device, the status of each business unit is checked by the status transition determining device. Then, a mechanism is provided that reflects the result, stores the business state in the business state storage device, and flows the workflow based on the state transition table.

Further, Japanese Patent Laid-Open Publication No. HEI 8-190584 discloses a workflow operation / operation status.
What is grasped by the management means is described. In this device, using the obtained operation status information and personal information of each worker such as task assignment and time constraint of each worker obtained from the personal information management means,
The workflow evaluation / prediction means predicts the progress of the workflow.

[0006] US Pat. No. 5,414,843 describes a system that supports the creation of a work schedule of a workflow system by retaining information on the start time and end time of a process and information on the relationship with other jobs for each process. Have been.

However, none of the techniques provide a system for cross-sectionally viewing various types of information of the worker, including work process information related to the work progress information as personal information of the worker. Although an actual worker is considered to have a plurality of work processes, there is no one that can see a plurality of work process information related to the worker.

[0008]

In the case where a worker is assigned as a work provider for each of a plurality of work processes, and each of the work processes is managed by a different workflow management device, the conventional technique has a problem. It is not possible to grasp the work status information on all work processes involving the worker. This is because any of the inventions assumes work process management by a single workflow management device, and when managing work processes by a plurality of workflow management devices, there is no means for collecting work status information of a worker. Therefore, when assigning a worker to a new work process, it is difficult to obtain the worker's own work status information and to grasp the situation surrounding the worker, which has been a hindrance in work process organization. .

For example, in the apparatus described in Japanese Patent Application Laid-Open No. 9-305659, it is possible to grasp the work amount and the processing capacity of the worker by using the work amount table and the user status management table. There is no information about which work process the user is working on, and the work process related to the worker cannot be grasped.

In the apparatus described in Japanese Patent Application Laid-Open No. 10-320456, the current state of each business unit is stored in a business state storage device using a state transition table, and the business unit is referenced by referring to this information. It is possible to grasp the progress status, but it is information based on work, and it is not possible to obtain information based on workers such as which business process a certain worker is working on .

Further, in the apparatus described in Japanese Patent Application Laid-Open No. HEI 8-190584, the workflow operation management means manages the progress of the execution of the workflow work, and the personal information management means lists the unit work to be performed by each worker. It manages personal information consisting of a table and an appointment table indicating the time period during which each worker is bound on the schedule,
In order to grasp the progress status of the unit work to be performed by the worker, the workflow operation management means grasps in which workflow the unit work belongs, and the work load of the worker is calculated from the workflow execution progress information. I have to imagine.

In the apparatus described in US Pat. No. 5,414,843, only information relating to a process is held,
It does not focus on the worker who performs the work.

However, in any of these cases, when assigning a worker to a new work process, there is no means for collecting information relating to the worker, so that the worker's work progress information and work are not sufficient. It is difficult to grasp the situation information such as whether there is.

An object of the present invention is to provide an apparatus for managing work status information of each of a plurality of work processes of a worker with the worker as a base point, and providing a bird's eye view of the information. .

[0015]

Means for Solving the Problems and Their Functions / Effects The work situation information bird's eye view apparatus of the present invention employs the following means in order to achieve at least a part of the above object.

The work situation information overview device of the present invention comprises at least one work process management device for storing information on work processes, work situation information input change means for inputting and / or changing work situation information, and the input means. And / or work status information storage means for storing the changed work status information; inquiry request receiving means for receiving an inquiry request from the user for the work status information; and work status information corresponding to the received inquiry request. A work status information structure that collects information on the work process corresponding to the inquiry request from the work process management device and collects the collected work status information and the information on the work process in a predetermined form; Means, work status information and word And summarized in that and a work status information display means for displaying the information about the process.

In this work status information overview device, the work status information forming means collects, from the work status information storage means, work status information corresponding to the inquiry request received by the inquiry request receiving means, and a work corresponding to the inquiry request. Information on the process is collected from the work process management device, and the collected work status information and information on the work process are configured in a predetermined form. The work status information display means displays the configured work status information and information on the work process. Therefore, the user can grasp the current work status information of the worker on a plurality of work processes related to the worker, which is impossible with the related art.

In the work situation information overview device of the present invention, the inquiry request receiving means and the work situation information display means may be configured in a man-machine interactive manner via one interface. By doing so, the user can interactively make an inquiry about the work status information and can grasp the work status information.

[0019] In the work status information overview device of the present invention, the information on the work process may be information including a work process and a list of work processes. In the work status information bird's-eye view device according to the aspect of the present invention, the work status information forming unit includes a list of work processes and a list of work processes in the information on the collected work processes, and a list of the work process information in the collected work status information. Means for associating with the work status of the worker in the work process,
The work status information display means is a means for displaying a list of work processes and a list of work processes associated with each other by the work status information configuration means and a work status of an operator in the work process in a predetermined format. May be used. In this way, the user can view the list of work processes and can view the work status information in each work process by selecting from the list of work processes.

Further, in the work situation information bird's eye view device of the present invention, the work situation information is input and / or changed by the work history information storage means for storing the history of the work situation and the work situation information input change means. And a work history update unit for updating a history of a work situation corresponding to a worker included in the work situation information in which the input and / or change has been made from the histories stored by the work history information storage means. It can also be provided. In this way, it is possible to overlook not only the current situation but also the past in the work situation centered on the worker, and it is possible to check the transition of the work situation of each worker. In addition, it is possible to grasp the transition of the set / discrete situation of the joint work by a plurality of workers. In the work status information bird's-eye view device according to the aspect of the present invention, the work status history is information in which work status information and information on a work process corresponding to the work status information are configured in relation to time. It can also be.

[0021] In the work situation information overview device of the present invention having such a work history information storage means and a work history update means, the work situation information composing means comprises a work related to the inquiry request received by the inquiry request receiving means. Means for collecting a history of the situation from the work history information storage means, and configuring the collected history of the work state in a predetermined form together with the collected work state information and information on the work process; The means may be means for displaying the work status information, work process information, and work status history configured in a predetermined form by the work status information forming means.

Further, in the work status information overview device according to the present invention, comprising a work history information storage means and a work history update means, the work history update means may be input and / or changed by the work status information input change means. A work status search means for searching the work history information storage means for a history of work statuses corresponding to the searched work status information; A work status change determining means for determining whether a work status change has occurred in the work status included in the changed work status information, and when it is determined that the work status change has occurred, the work status information It may be means for updating the history of the work status corresponding to the work status information based on the work status information. This makes it possible to update the work status history only when a change occurs in the work status, thereby saving the storage area for the work status history. In the work situation information bird's-eye view device of this aspect of the present invention, when the work situation information notification destination storage means for storing the notification destination of the work situation information, and when the work situation change determination means determines that the work situation change has occurred, A work status information notifying means for notifying the input and / or changed work status information to a notification destination stored in the work status information notification destination storage means. In this way, when a change occurs in the work situation, the user can know such a change at an early stage.

Further, in the work situation information bird's-eye view device according to the aspect of the present invention having work history information storage means and work history update means, the work situation information display means is configured in a predetermined form by the work situation information construction means. Means for displaying the history of the performed work status in a time-based format, wherein the inquiry request receiving means issues an inquiry request for work status information using the history of the work status displayed by the work status information display means. It may be a means for accepting. The user can interactively inquire work status information using the work status history.

[0024]

Next, embodiments of the present invention will be described with reference to examples. FIG. 1 is a configuration diagram schematically illustrating the configuration of a work situation information overhead view device 5 according to an embodiment of the present invention. As shown, the work status information overhead view device 5 of the embodiment is connected to a communication network 50 by a communication network device 52.
And a plurality of workflow management devices 200, 210, and 220 connected through
0, a work status inquiry / display unit 130 connected to the communication network 50 via the communication network devices 55 and 56, and a work status information grasping / notifying unit 110 connected to the communication network 50 via the communication network devices 55 and 56, respectively. Work status management means 11 comprising means 120
5 and a communication network device 5
Work status information storage / retrieval means 10 connected via
0.

Workflow management devices 200, 210, 2
Reference numeral 20 denotes a workflow engine 201, 211, or 22 for managing a workflow based on work process definition data.
1, work process definition data storage means 202, 212, 222 for storing workflow definition data, and work process definition data search means 203, 213, 223 for searching for workflow definition data. When the work process definition data retrieving means 203, 213, 223 receives a reference request for the work process definition data, the workflow engines 201, 211, 221 return the retrieved data to the device or means that issued the retrieval request. .

Workflow management devices 200, 210, 2
Work process definition data storage means 20 in 20
FIG. 2 shows an example in which the work process information stored in 2, 212, 222 is represented by a graph structure. The node is a task execution entity in the work process, and the link represents a path of a business flow between the task execution entity and another task execution entity. FIG. 3 shows an example of node information of the work process information illustrated in FIG. 2, that is, an example of worker list data. The worker list includes a worker name, work contents, and the like. Note that such work process information may be input by input means (not shown) provided in each of the workflow management devices 200, 210, 220, and the like.
Alternatively, the information may be input to each of the workflow management devices 200, 210, and 220 via the communication network 50. In the embodiment, 2 is used as the workflow management device.
Although three of 00, 210, and 220 are described, at least one exists, and the number may be any number.

The work status information notification means 120 is a work status information input means 121 for inputting work status information and a work status information notification means for notifying the input work status information to the communication network 50 via the communication network device 56. 122. The work status information grasping and notifying means 110 also has the same configuration as the work status information notifying means 120,
The system includes work status information grasping means 111 capable of inputting work status information and work status information notifying means 112 for notifying the communication network 50 of the input via the communication network device 55. FIG. 4 shows an example of the worker's work status information input in the work status information input means 121 and the work status information grasping means 111. In the embodiment, as the work status information, for example, a worker name to be notified,
The name of the service provided by the worker, the work process number related to the provided service, the progress of the current work,
It includes spare capacity of work capacity (idle capacity), data of time when work status information is notified, and the like. The work status information thus input is linked to the work process information stored in the work process definition data storage means 202, 212, 222 of each of the workflow management devices 200, 210, 220 by the work process number. Here, the progress status is expressed as a value obtained by dividing the amount of work currently performed by the worker in the work process by the amount of work at the end of the work, or the remaining working capacity (idle capacity). Can be expressed as the amount of work the worker is working divided by the total amount of work of the worker.

The work status information storage / search means 100 stores the work status information notification receiving means 101 for receiving the work status information notified via the communication network 50 and the communication network device 57, and stores the received work status information. Work status information storage means 103 and work status information search means 1 for searching the corresponding work status information from work status information storage means 103 based on an inquiry request or the like
02. FIG. 5 shows an example of the data structure of the work status information stored in the work status information storage means 103. As shown, in the embodiment, the work status information storage means 10
The work status information stored in 3 is managed for each worker.

The work status inquiry / display means 130
A work status inquiry request receiving unit 131 for receiving a work status inquiry request created based on an input from a user, a work status inquiry unit 133 for making an inquiry about an inquiry request via the communication network device 51 and the communication network 50, A work status display configuration unit 132 configured to display the work status information and the like collected by the inquiry in a predetermined format and to display the work status information; FIG. 6 shows an example of an input screen when making an inquiry by the work status inquiry request receiving means 131. In the embodiment, when a worker name is input on the input screen 25 shown in FIG.
31 and is inquired by the work status inquiry means 133. Work status display composing means 132
FIG. 7 shows an example of a screen for displaying the inquiry result according to. As shown, the display screen 10 includes a work process list 11 for displaying a list of work process lists.
And a work process display unit 12 for displaying a work process specified by the work process list 11, and a work status information display unit 20 for displaying a list of work status information of the nodes specified by the work process display unit 12. ing. Therefore, when the work process is changed in the work process list 11, the work process display section 12
The work process displayed in is changed. Further, when the node of the work process displayed on the work process display unit 12 is changed, the work status information displayed on the work status information display unit 20 also changes with the change of the node.

Next, the operation of the work status information bird's eye view device 5 of the embodiment configured as described above will be described. FIG. 8 shows work status information notifying means 1 in work status management means 115.
20 is a flowchart illustrating an example of processing contents of FIG. The work status information notifying means 120 is provided for the work status information input means 12.
1, the input of the work status information illustrated in FIG. 4 is received (step S100). Upon receiving the input of the work status information, the work status information notifying means 122 receives the work status information received by the work status information input means 121 and stores the work status information via the communication network device 56 and the communication network 50. 100 (step S102), and the process ends.

FIG. 9 shows work status information storage / retrieval means 10.
6 is a flowchart illustrating processing contents of a work status information notification receiving unit 101 at 0. When the work status information is transmitted from the work status information notification means 120 via the communication network 50 based on the flowchart of FIG. 8, the work status information notification reception means 101 transmits the work status information transmitted via the communication network device 57. The information is received (Step S110). Then, the work status information of the worker is searched from the work status information storage means 103 based on the worker name of the received work status information, and the received work status information is added to the searched work status information to store the work status information. Means 10
3 (step S112), and the process ends. Thus, the work status information input by the work status information notifying means 120 is stored in the work status information storage means 103.

FIG. 10 is a flowchart exemplifying the processing contents of the work situation information grasping and notifying means 110 in the work situation management means 115. Work status information grasp notification means 1
10, the work status information grasping means 111 detects the work status information illustrated in FIG. 4 (step S120).
When the work status information is detected, the work status information notification means 11
2 receives the work status information detected by the work status information grasping means 111, transmits the work status information to the work status information storage / search means 100 via the communication network device 55 and the communication network 50 (step S122), and ends the process. The work status information transmitted from the work status information grasping notification unit 110 is handled in the same manner as the work status information transmitted from the work status information notification unit 120 based on the flowchart illustrated in FIG.

FIG. 11 is a flowchart showing the processing contents of the work status inquiry / display means 130. The work status inquiry / display means 130 receives, by the work status inquiry request receiving means 131, the name of the worker who wishes to receive the work status information inquiry input by the user as a work status information inquiry request (Q), and receives the received inquiry request (Q ) Is sent to the work status inquiry means 133 (step S130). Work status inquiry means 133
The workflow management device 200, via the communication network device 51 and the communication network 50, uses the received work status information inquiry request (Q) as a search query.
Inquires 210 and 220 (step S132).
In response to this inquiry, the workflow management device 20
0, 210, 220 are the workflow engines 201,
Work processes including the names of the workers who are the targets of the inquiry request (Q) by the work process definition data search means 203, 213, and 223 under the management of 211 and 221 and their lists (exemplified in FIGS. Work process definition data storage means 2
02, 212, and 222, and the workflow engines 201, 211, and 221 return the search results to the work status inquiry / display unit 130 via the communication network devices 52 to 54. The work status inquiry / display means 130 is provided for the workflow management devices 200, 210, 2
20 and returns it to the work status display composing means 132 (step S13).
4).

Subsequently, work status inquiry means 133
Makes an inquiry to the work status information storage / search means 100 via the communication network device 51 and the communication network 50 using the work status information inquiry request (Q) as a search query (step S136). The work status information storage / search means 100 returns the work status information searched based on the flowchart illustrated in FIG. 12 in response to the inquiry. That is, the work status information search means 102 of the work status information storage / search means 100 receives the inquiry request (Q) via the communication network device 57 (step S140), and is described in the received inquiry request (Q). The work status information corresponding to the worker name is searched from the work status information storage means 103 (step S14).
2). Then, the work status information search means 102 returns the search result to the work status inquiry / display means 130 via the communication network device 57 and the communication network 50 (step S144).

Thus, the work status information storage / retrieval means 10
When the search result is returned from the work status information search unit 102 of No. 0, the work status inquiry unit 133 receives the work status information as the search result via the communication network device 51 and passes it to the work status display configuration unit 132 ( Step S138).

The work status display construction means 132 compares the work process information passed from the work status inquiry means 133 in step S134 with the work status information as the search result passed from the work status inquiry means 133 in step S138. As exemplified in the display screen 10 of FIG.
The result is combined with a predetermined format and displayed as a result of the inquiry request (Q) (step S139).

According to the work situation information overview device 5 of the embodiment described above, a plurality of work processes including the worker name and the current work situation can be searched and displayed using the worker name. In addition, since the inquiry and the display of the result can be performed in a man-machine interactive manner, a desired operation status can be displayed by a simple operation.

Next, a description will be given of a work situation information overhead view device 5B as a second embodiment of the present invention. FIG. 13 is a configuration diagram schematically illustrating a configuration of the work situation information overhead view device 5B of the second embodiment. As shown in the figure, the work status information bird's-eye view device 5B of the second embodiment includes a work status information storage / search unit 1
Except for the configuration of 00B, the configuration is the same as that of the work situation information overhead view device 5 of the first embodiment. Therefore, among the configurations of the work situation information overhead view device 5B of the second embodiment, the same configurations as those of the work situation information overhead view device 5 of the first embodiment are denoted by the same reference numerals, and description thereof will be omitted.

The work status information storage / retrieval means 100B of the work status information overview device 5B of the second embodiment is the same as the work status information storage / search means 100 of the work status information overview device 5 of the first embodiment. The system includes a work status information notification receiving unit 101B, a work status information search unit 102B, and a work status information storage unit 103B. Upon receiving the work status information, the work status information notification receiving unit 101B of the above configurations stores the received work status information in the work history management unit 1B.
The function to pass to 05B is added. Work status information storage and retrieval means 1 of work status information bird's eye view device 5B of the second embodiment
00B is a work history information storage means 104B for storing work history information, and a work status information notification receiving means 10B.
1B, work status information is collected from the workflow management devices 200, 210, and 220 as needed, and the received work status information and the collected work processes are received as work history information, and the work history information storage unit 104B is received. Work history management means 1 to be stored in
05B and a work history information storage unit 104B in response to an inquiry request from the work status inquiry / display unit 130.
And a work history search means 106B for searching the work history information stored in the storage device and returning the result.

FIG. 14 shows work history information storage means 104B.
FIG. 4 is an explanatory diagram showing an example of a data structure of work history information stored in the storage device. As shown, the data of the work history information stored in the work history information storage unit 104B is composed of time information, work status information at that time, and a pointer pair to a work process referred to from the work status information. I have. By taking such a data structure,
The work status at each time can be accumulated in association with the work process. In the second embodiment, these pieces of information are stored in a single work history information storage unit 1.
Although the configuration is such that these pieces of information are stored intensively in the storage unit 04, it is a matter of course that the configuration may be such that these pieces of information are distributed and stored in a plurality of work history information storage units distributed on a network.

Next, the operation of the work status information bird's eye view device 5B according to the second embodiment, particularly the operation using the work history information, will be described. FIG. 15 is a flowchart illustrating an example of processing contents of the work history management unit 105B in the work status information storage / search unit 100B of the work status information bird's-eye view device 5B of the second embodiment. When the work status information is received from the work status information notification receiving unit 101B, the work history management unit 105B receives the work status information and stores it in a variable X (step S200). Subsequently, the work history information storage unit 104B is searched for the same worker as the worker associated with the work situation information stored in the variable X,
The latest work status information among the work status information associated with the worker is stored in the work history information storage unit 104.
B and stored in a variable Y (step S20).
2).

As described above, when the work status information is stored in the variables X and Y, the variables X and Y are compared to determine whether or not the variable X satisfies a certain change criterion for the variable Y. That is, it is determined whether the received work status information has changed from the latest work status information stored as work history information. The criterion is whether or not the work status information of the variable X has changed enough to be added to the work history information storage means 104B. For example, there is addition or deletion of a new work process. For example, various single criteria and a combination of those criteria can be used, for example, when there is a change in the work status or idle capacity by a predetermined value or more. If such a change criterion is not satisfied, step S200
Return to the processing of.

On the other hand, when the change criterion is satisfied, the work process referred to by the work status information stored in the variable X is assigned to each of the workflow management devices 200, 210,
220 and stored in a variable Z (step S20).
6), associating the current time with the contents of variables X and Z,
That is, the new work status information is associated with the work process related thereto and added to the work history information in the work history information storage unit 104B (step S208). In the work history information storage unit 104B, new work status information and work processes are stored in chronological order according to the data structure illustrated in FIG. When the change criterion is satisfied, a notification destination may be stored in advance in the work history management unit 105B, and a notification that a change has occurred in the work status or work status information may be notified to the notification destination.

The work history information stored in the work history information storage means 104B is used for overhead view processing of the work history information. FIG. 16 is an explanatory diagram illustrating the concept of overhead view processing of work history information. The work status information changes variously according to time for each worker. In the conceptual diagram illustrated in FIG. 16, this is shown horizontally in time for each worker, so that it is possible to follow how the work status of a certain worker has changed. ing. For example, it is possible to look down on what kind of work process the worker B is performing during the time from time t1 to time t3 to time t5, and how the work situation is at each time. Further, the work history information may have reference to the work process information at each time point, and the work process information describes a plurality of workers related to the work process. , The work information history of other workers can be traced. For example, from the time t3 of the worker B, the work situation at the time t2, t4 before and after another worker C working in the same work process can be traced. Therefore, a bird's-eye view of a three-dimensional work state change record by a plurality of workers becomes possible.

In the following, the operation of the overhead view processing of the work history information will be described. FIG. 17 is a flowchart showing an example of the processing contents for a work history information inquiry request in the work status inquiry means 133. The work status inquiring means 133 receives the operator name, the search time range: start, and the search time range: end as input operations by the user.
1, stored in T2 (step S210). FIG. 18 shows an example of the data structure of the work history information search request input in this way and accepted by the work status inquiry means 133.

When the work history information search request is received as described above, variables N, T1, and T2 are used as arguments and FIG.
Is called, and the time ranges T1 to T
In step 2, search history information that matches the worker name N is acquired and stored in a variable H (step S212).

In the subroutine shown in FIG. 19, the work status inquiry means 133 uses the work status inquiry means 133 as a request source for the variables N, T1, and T2.
Is generated and stored in the variable R (step S230), and the stored work history information search request is transmitted to the work history search means 106B of the work status information storage / search means 100B. The work history search response transmitted from the work history search means 106B in response to the search request is transmitted to the communication network 50 via the network device 51, stored in a variable H, and stored in the main routine (FIG. 17). Return to routine).

FIG. 20 is a flowchart exemplifying the processing contents in the work history search means 106B. When the work history search means 106B receives the work history information search request R from the work status inquiry means 133 through the subroutine of FIG. 19 (step S240), the work history search means 106B searches the work history information storage means 104B for the work history information search request R, and The work history information, the work status information, and the work process associated with the worker name specified in the work history information search request R are extracted from the work history information in the time range specified in the history information search request R. Construct a work history information search response and store it in variable H (step S24)
2). FIG. 21 shows an example of the data structure of the work history information search response. When the work history information search response is configured in this way, the work history search means 106B sends the work history information search response stored in the variable H back to the search request issuer specified in the work history information search request R (step S24).
4), a series of processing ends.

Returning to the processing of FIG. 17, when the work history information search response is returned in this way, the work status inquiring means 133 executes the “focus history display” described later so as to visualize the work history information stored in the variable H. Is performed by the work status display composing means 132 (step S214). Then, in response to an operation from the user, the focus time and the work process identifier are stored in the variable T and the variable ID, respectively (step S21).
6). When the focus time T and the work process identifier ID are input, the work status inquiry means 133
Of work processes (generally a plurality of work processes) corresponding to the time T included in the work history information search response stored in the variable H are stored in the variable N for the work process stored in the variable ID. An operator who does not correspond to the present worker is taken out and stored in the list L (step S218).

When the list L has been created, the work status inquiry means 133 determines whether or not the list L is empty. On the other hand, if the list L is not empty,
The name of the worker at the head of the list L is substituted for the variable N0, and the name is deleted from the head of the list L (step S22).
2). Next, step S is performed using N0, T1, and T2 as arguments.
The subroutine of FIG. 19 called in the process of 212 is called to acquire search history information matching the worker name N0 in the time range T1 to T2, and store this in the variable H (step S224). Then, the work status display component 132 is caused to perform a process of displaying the work history information stored in the variable H in a display area of “non-focus history display” to be described later (step S226).
Return to 220.

FIG. 22 is an explanatory diagram showing an example of a screen on which the result of the work history information search request is displayed by the work status display construction means 132. As shown, the work status display component 132 of the second embodiment adds the work history status information display unit 22 to the display screen 10 illustrated in FIG. 7 displayed by the work status display component 132 of the first embodiment. The used display screen 10B is used. The work history status information display section 22 on the display screen 10B visualizes the concept illustrated in FIG. 16, and each line represents a change in the work status along the time of the worker. The work status information at each time is displayed by accumulation of work process icons. The user sets the accumulation of the icons in a focus state, that is, designates the icons with a mouse or the like, so that the work situation information overhead view device 5 of the first embodiment is displayed.
With the processing similar to the processing described in the above section, the work status information at that time can be traced through the “work process list”.

The hatched line in the work history status information display section 22 is the display area of the above-mentioned "focus history display". This is a place where the user displays the work history information of the worker of interest. Also,
Lines that are not hatched in the work history status information display unit 22 are the display areas of the “non-focus history display” described above. This focus history display is a place for displaying work history information of other workers who are related by sharing a work process with the worker displayed in “focus history display”. The user performs a predetermined operation such as clicking on a specific line of the work history status information display unit 22 with a mouse, thereby performing “focus history display”.
Can be changed. Each time this change is made, the process shown in FIG.
By the processing of 210 to S214, the work history information of the worker who has been displayed as the focus history is visualized and displayed. Further, the user performs a predetermined operation such as clicking on the accumulation of the icons of the work processes displayed at the specific time of the focus history display with a mouse, so that the accumulation of the icons is displayed in the work process list 11. List of available work processes is displayed. Then, the user selects a specific work process from the work process list 11, thereby
The processing of steps S216 to S226 of the processing shown in FIG. 17 is executed, and the work history information of the related worker is displayed in the “non-focus history display” by sharing the work process.

According to the work situation information overview device 5B of the second embodiment described above, the work history can be displayed based on the worker name. In addition, since the work history of the related worker is displayed in addition to the displayed work history, the work history of the related worker can be traced. Naturally, the result of the response to the work history information search request can be displayed in a man-machine interactive manner, so that the work status desired and the history thereof can be displayed by a simple operation.

The embodiments of the present invention have been described with reference to the embodiments. However, the present invention is not limited to these embodiments, and various embodiments may be made without departing from the gist of the present invention. Of course, it can be carried out.

[Brief description of the drawings]

FIG. 1 is a configuration diagram schematically illustrating a configuration of a work situation information overhead view device 5 according to an embodiment of the present invention.

FIG. 2 shows work process definition data storage means 202,
FIG. 4 is an explanatory diagram showing an example in which work process information stored in 212 and 222 is represented by a graph structure.

FIG. 3 is an explanatory diagram illustrating an example of worker list data in a node of the work process information illustrated in FIG. 2;

FIG. 4 is an explanatory diagram showing an example of worker's work status information input in the work status information input means 121 and the work status information grasping means 111;

FIG. 5 is an explanatory diagram illustrating an example of a data structure of work status information stored in a work status information storage unit 103;

FIG. 6 is an explanatory diagram showing an example of an input screen when an inquiry is made by a work status inquiry request receiving means 131;

FIG. 7 is an explanatory diagram showing an example of a screen on which an inquiry result is displayed by a work status display configuration unit 132;

FIG. 8 is a flowchart illustrating a processing content of a work status information notifying unit 120 in the work status management unit 115;

FIG. 9 is a flowchart exemplifying the processing contents of a work status information notification receiving means 101 in the work status information storage / search means 100;

FIG. 10 is a flowchart illustrating a processing content of a work status information grasping notification unit 110 in a work status management unit 115;

FIG. 11 is a flowchart showing processing contents of a work status inquiry / display unit 130;

FIG. 12 is a flowchart exemplifying the processing contents of a work situation information search means (102) in the work situation information storage / search means 100;

FIG. 13 is a configuration diagram schematically illustrating a configuration of a work situation information overhead view device 5B according to a second embodiment.

FIG. 14 is an explanatory diagram showing an example of a data structure of work history information stored in work history information storage means 104B.

FIG. 15 is a flowchart illustrating an example of processing contents of a work history management unit 105B in the work status information overhead view device 5B of the second embodiment.

FIG. 16 is an explanatory diagram illustrating the concept of overhead view processing of work history information.

FIG. 17 is a flowchart illustrating an example of processing contents for an inquiry request for work history information in the work status inquiry means 133.

FIG. 18 is an explanatory diagram showing an example of a data structure of a work history information search request received by a work status inquiry means 133.

FIG. 19 is a flowchart illustrating an example of a subroutine used in the processing of FIG. 17;

FIG. 20 is a flowchart illustrating a processing content in a work history search unit 106B.

FIG. 21 is an explanatory diagram showing an example of a data structure of a work history information search response.

FIG. 22 is an explanatory diagram showing an example of a screen on which the result of the work history information search request is displayed by the work status display configuration means 132.

[Explanation of symbols]

5, 5B work status information overview device, 10, 10B display screen, 11 work process list, 12 work process display unit, 20 work status information display unit, 22 work history status information display unit, 25 input screen, 50 communication network, 51 ~ 57 communication network device, 100,1
00B Work status information storage / retrieval means, 101, 101
B Work status information notification receiving means, 102, 102B Work status information search means, 103, 103B Work status information storage means, 104B Work history information storage means, 105B
Work history management means, 106B work history search means, 1
10 Work status information grasping and notifying means, 111 Work status information grasping means, 112 Work status information notifying means, 120
Work status information notification means, 121 Work status information input means, 122 Work status information notification means, 130 Work status inquiry / display means, 131 Work status inquiry request receiving means, 132 Work status display construction means, 133
Work status inquiry means, 200, 210, 220 Workflow management devices, 201, 211, 221 Workflow engines, 202, 212, 222 Work process definition data storage means, 203, 213, 223 Work process definition data search means.

Continued on the front page F term (reference) 5B049 BB07 CC21 CC31 EE05 EE59 FF03 FF04 GG04 GG07 5E501 AB30 AC35 BA05 CA03 CB09 DA11 DA17 EA03 EA05 EA13 FA04 FA24

Claims (10)

[Claims] At least one work process management device for storing information related to a work process, work status information input change means for inputting and / or changing work status information, and the input and / or changed work status Work status information storage means for storing information; inquiry request receiving means for receiving an inquiry request for work status information from a user; and collecting work status information corresponding to the received inquiry request from the work status information storage means. Work status information forming means for collecting information on a work process corresponding to an inquiry request from the work process management device, and configuring the collected work status information and information on the work process in a predetermined form; Displays status information and information about work processes Working situation information overhead system and a working status information display means for. 2. The work situation information bird's eye view device according to claim 1, wherein said inquiry request receiving means and said work situation information display means are configured in a man-machine interactive manner via one interface. 3. The work situation information overhead view apparatus according to claim 1, wherein the information on the work process is information including a work process and a list of the work processes. 4. The work status information overview device according to claim 3, wherein the work status information forming unit includes a list of work processes and a list of work processes in the collected work process information, and And a work status of the worker in the work process of the work status information obtained by the work process information display means. And a list of work processes and a work status of a worker in the work process in a predetermined format. 5. The work status information bird's eye view device according to any one of claims 1 to 4, wherein the work status information storage means stores a history of work status, and the work status information input change means inputs the work status information. And / or when a change is made, the history of the work status corresponding to the worker included in the work status information for which the input and / or change has been made is stored in the history stored by the work history information storage means. A work status information bird's-eye view device including a work history update unit for updating. 6. The work status information bird's-eye view according to claim 5, wherein the work status history is information comprising work status information and information on a work process corresponding to the work status information in relation to time. apparatus. 7. The work status information bird's eye view device according to claim 5, wherein the work status information forming unit also stores a history of a work status related to the inquiry request received by the inquiry request receiving unit. And collecting the work status history in a predetermined form together with the collected work status information and the information on the work process, wherein the work status information display means includes the work status information. A work status information bird's eye view device which is a means for displaying work status information, work process information, and work status history configured in a predetermined form by a configuration unit. 8. The work status information bird's-eye view device according to claim 5, wherein the work history update unit responds to the work status information input and / or changed by the work status information input change unit. A work status search means for searching a history of work statuses to be performed from the work history information storage means; and a work status information input and / or changed with respect to the latest work status of the searched work status histories. A work status change determining means for determining whether a work status change has occurred in the included work status; and when it is determined that the work status change has occurred, the work status information is determined based on the work status information. A work status information bird's-eye view device which is a means for updating the history of the corresponding work status. 9. The work status information bird's eye view device according to claim 8, wherein the work status information notification destination storage means for storing a notification destination of the work status information; A work status information notifying unit for notifying the input and / or changed work status information to a notification destination stored in the work status information notification destination storage unit, . 10. The work status information bird's eye view device according to claim 5, wherein the work status information display means displays a history of the work status configured in a predetermined form by the work status information configuration means. A work status display means for displaying in a time-based format, the inquiry request receiving means being a means for receiving an inquiry request for work status information using a work status history displayed by the work status information display means; Information overhead view device.