JP2001024786A - Call-holding device for telephone set and advertising method using the device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a call-holding device for telephone set and an advertising method using this device which send an advertising text, catch copy, or the like to the other party as a held message. SOLUTION: A reproducing means 13, which reproduces the held message like an advertising text, catch copy, or the like recorded beforehand and arbitrarily as a message for holding to be sent to the other parry, a holding message control means 15 which controls reproduction and halt of the held message, and a switching means 17 which control switching between the held message and a speech voice are included to constitute a holding device 1. A recording stage (step 1) where an advertising text, catch copy, or the like used as the held message is recorded, a held message transmission stage (step 2) where speech is temporarily interrupted during the speech or transfer of telephone and the held message is reproduced and is set to the other party, and a switching stage (step 3) where reproduction of the held message is halted and the speech state is activated are included to constitute the advertising method using the holding device 1.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a telephone holding device and an advertisement method using the same.

[0002]

2. Description of the Related Art Conventionally, in general telephones used in homes and small offices, a hold tone temporarily sent to the other party during a telephone call or transfer is based on data recorded in advance. The music played by controlling the sound source is normal, and the music on hold is unique to the telephone, so it cannot be changed freely.

[0003]

However, the music on hold of a general telephone is often a hit song or a topical song at the time the telephone was manufactured. Often late. In addition, although the message recording function of the telephone can freely record any message, most of the current holding devices use music that combines mechanical electronic sounds as described above. There is no hold device that can send the message to the other party. Therefore, if the hold sound of the telephone can be freely changed, the added value of the telephone can be increased. If the hold tone sent to the other party during a call or call transfer is used as an advertisement message such as a publicity statement or a catch phrase, for example, a hold message that records the product name, characteristics, price, and release time of a new product. A great advertising effect can be expected.

SUMMARY OF THE INVENTION It is an object of the present invention to provide a telephone holding device capable of sending an arbitrarily created advertisement text, catch phrase, or the like as a hold message to a partner. Another object of the present invention is to provide an advertisement method using a telephone holding device using an arbitrarily created advertising text or catch phrase as a telephone hold message.

[0005]

SUMMARY OF THE INVENTION In order to solve the above-mentioned problems, according to the present invention, a call is temporarily interrupted during a call or during a call transfer and a hold message is sent to the other party. A playback unit for playing back a hold message such as an advertisement or a catch phrase arbitrarily recorded in advance as a hold message to be sent to the other party during a call, and a hold for controlling playback and stop of the hold message by the playback unit; It is characterized by comprising a message control means, and a switching means for controlling switching between the hold message and the call voice.

According to a second aspect of the present invention, there is provided a telephone holding apparatus according to the first aspect, further comprising a hold message recording means for recording and storing a hold message. It is characterized by having.

In order to solve the above-mentioned problem, the present invention according to claim 3 is a recording step of recording an advertisement or a catch phrase used as a hold message of a telephone, and temporarily storing the message during a telephone call or a telephone transfer. A telephone set including a hold message transmitting step of interrupting a call, playing a hold message, and sending the hold message to the other party; and a switching step of stopping playback of the hold message and switching to a call state. And an advertisement method using the holding device.

[0008]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A preferred embodiment of the present invention will be described in detail with reference to the drawings. FIG. 1 is a configuration diagram of an embodiment of a telephone holding device according to the present invention. First, the holding device 1 of the telephone according to the present invention includes a holding message recording device 11, a holding message reproducing device 13, a holding message control device 15,
The switching mechanism 17 is provided.

The on-hold message recording device 11 is a device for freely recording and storing an arbitrary publicity statement, catch phrase, or the like as a on-hold message. The advertising text or catch phrase used as the hold message is recorded on a recording medium such as a magnetic tape or a hard disk. In the present embodiment, a microphone (not shown) or a line input (not shown) provided in the hold message recording device 11 can be used to record an audio signal such as an arbitrary advertisement or a catch phrase. The holding device 1 does not necessarily need to include the holding message recording device 11. For example, a hold message can be separately prepared by recording a hold message separately by using a general recording means such as a microcassette recorder and setting the recorded microcassette tape in a hold sound reproducing device 13 described later. .

The on-hold message reproducing device 13 is a device for reproducing the on-hold message such as an advertisement or a catch phrase arbitrarily recorded in advance by the on-hold message recording device 11 or other methods such as general recording means. The hold device 1 in the present embodiment is configured such that the hold message reproducing device 13 and the hold message recording device 11 are integrated. As described above, the hold message recording device 11 does not necessarily have to be provided.

The on-hold message control device 15 is a device for controlling the reproduction and stop of the on-hold message reproduced by the on-hold message reproducing device 13. When the hold switch 15a provided in the hold message control device 15 is pressed, the hold message playback device 13 operates, and when the hold switch 15a is pressed again, the hold message playback device 13 stops. Further, the hold switch 15a is configured to operate the switching mechanism 17 via the hold message control device 15. A transfer switch 15 used to transfer a telephone call during a call to another extension telephone.
b is also connected to the hold message control device 15 so that the hold message is sent to the other party while the call is being transferred to another extension telephone.

The switching mechanism 17 is for connecting either the hold message or the normal call voice to the telephone line 30 by the switch 21 and sending it to the other party. It is configured to work. That is, when the hold switch 15a is pressed to activate the hold message reproducing device 13, the changeover switch 21 is operated, and the hold message reproducing device 13 and the telephone line 30 are connected. Then, the reproduced hold message is sent to the other party through the telephone line 30. On the other hand, when the hold switch 15a is pressed again, the hold message playback device 13 stops playing the hold message, and the changeover switch 21 operates to connect the telephone line 30 to the handset 25 side.

Next, an advertisement method using the telephone holding device according to the present invention will be described together with the operation of the holding device 1. First, a message serving as an advertisement, such as an advertisement or a catch phrase, is recorded using the hold message recording device 11 (step 1). The recording may be performed by blowing a message into a microphone (not shown) provided in the hold message recording device 11, or a hold message previously recorded on a recording medium such as a magnetic tape may be input by a line input. It may be recorded on. Further, for example, it is also possible to use a method in which a hold message or the like is separately recorded using a general recording means such as a microcassette recorder and the recorded microcassette tape is set in the hold message reproducing device 13. .

A recording medium such as a magnetic tape or a hard disk on which a holding message serving as an advertisement such as an advertisement or a catch phrase is recorded in advance is used as the holding message reproducing device 1.
When the telephone is set to the telephone call state in the state where it is set to 3, the hold switch 15a is pressed at an appropriate timing to set the hold state (step 2). When the hold switch 15a is pressed, the hold message control device 15 operates to activate the hold message playback device 13, and the hold message is played. On the other hand, at the same time as the telephone is put on hold by the hold switch 15a, the switching mechanism 17 is operated via the hold message control device 15, and the switch 21 is switched, so that the hold sound reproducing device 13 and the telephone line 30 are connected. Then, the reproduced hold message is sent to the other party through the telephone line 30. Hold switch 15 after a lapse of a predetermined time
Pressing a again stops the playback of the hold message by the hold message playback device 13 and switches the switch 2
1 operates, and this time the telephone line 30 is connected to the handset 25 side to enter a talking state (step 3).

[0015]

According to the first aspect of the present invention, in a holding device for temporarily interrupting a call during a call or transferring a call and sending a hold message to the other party, the hold device sends the hold message to the other party during the call. A reproduction means for reproducing a hold message such as a publicity message or a catch phrase arbitrarily recorded in advance as a message at the time of hold, a hold message control means for controlling reproduction and stop of the hold message by the play means, and a hold message. Since the configuration includes the switching means for controlling the switching of the call voice, there is an effect that it is possible to send a freely created hold message such as an advertisement or a catch phrase to the other party.

According to the second aspect of the present invention, the apparatus further comprises a hold message recording means for recording and storing the hold message, so that the hold message such as a publicity statement or a catch phrase can be freely freely read at any time. There is an effect that it is possible to change to.

Further, according to the third aspect of the present invention,
A recording process of recording a promotional message or catch phrase used as a hold message of a telephone, a suspend message transmitting process of temporarily suspending a call during a call or transferring a call, playing a hold message, and sending the hold message to the other party; And a switching step of stopping the reproduction of the held message and switching to the call state, and temporarily suspending the call during the call or during the transfer of the call and advertising while the call is on hold. Since an advertisement message such as a sentence or a catch phrase can be sent to the other party, a considerable advertisement effect can be expected.

[Brief description of the drawings]

FIG. 1 is a configuration diagram of an embodiment of a music on hold device for a telephone according to the present invention.

FIG. 2 is a flowchart of an embodiment of an advertising method using the music on hold device of the telephone according to the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Holding device 11 Holding message recording device 13 Holding message reproducing device 15 Holding message control device 15a Holding switch 15b Transfer switch 17 Switching mechanism 21 Switching switch 25 Handset 30 Telephone line

Claims (3)

[Claims] 1. A holding device for temporarily suspending a call during a call or transferring a call and sending a hold message to the other party, wherein the hold message is arbitrarily recorded in advance as a hold message to be sent to the other party during the call. Playback means for playing back a hold message such as a publicity message or catch phrase; hold message control means for controlling playback and stop of the hold message by the playback means; and switching for controlling switching between the hold message and call voice. And a means for holding the telephone. 2. The telephone holding device according to claim 1, further comprising a hold message recording means for recording and storing said hold message. 3. A recording step of recording an advertisement or catch phrase used as a hold message of the telephone, temporarily interrupting the call during the call or during the transfer of the call, and playing back the hold message to the other party. An advertisement method using a telephone holding device, comprising: a sending step of sending a hold message; and a switching step of stopping playback of the hold message and switching to a call state.