JP2000322340A - Electronic bulletin board automatic controller - Google Patents

Abstract

(57) [Summary] [Problem] Regarding an electronic bulletin board automatic control device for performing information sharing, information exchange, information management, etc. using a computer network, an attached file is easily updated and related articles are provided. And manage them efficiently and reliably. SOLUTION: An automatic number assigning section 1-7 for automatically assigning a number in a designated numbering format to an attached file sent together with an e-mail posted on an electronic bulletin board, and designating a numbering format Numbering designation section 1-6 to be assigned, and a numbering information database 1-9 storing a numbering rule and a numbering additional number
A file management unit 1-8 that controls the newly registered attached file or overwrites the existing file based on the number assigned by the automatic number assigning unit 1-7, and automatically assigns the attached file. The storage unit 1-13 includes a message and an attached file storage unit 1-13 to be saved with a file name including the number assigned.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an electronic bulletin board automatic control apparatus for performing information sharing, information exchange or information management using a computer network such as the Internet, an intranet or an extranet. The present invention relates to an electronic bulletin board automatic control device suitable for performing business requests and their results, managing related materials, and publishing their status and materials.

[0002]

2. Description of the Related Art Conventionally, when managing an action item such as a business request or grasping the result thereof, in addition to a method using database management software, a request is made using an e-mail and a reply is referred to. Management methods are used.

[0003] When grasping the result of a requested job or the like using electronic mail software, a plurality of folders are created according to the job contents to classify the mail, and the mail date, subject, sender, or By sorting by thread display, or by searching for characters in the subject, sender, body, etc., the corresponding mail is searched for and the result is grasped.

[0004] In addition, for a mail for business request or contact, a system that allows a requestee or a contact person to refer to the mail and reliably grasps that the contact person referred to the mail is required. But for that,
You need to use a centralized email system.

[0005] In addition to the above-mentioned means for managing the e-mail for comprehending the state and the related materials attached to the answer, when attempting to notify the e-mail and the related materials to other workers, Means have been provided to disclose information in the form of a home page on a WWW (Wor1d Wide Web) server, and a list of exchanged e-mails has been automatically compiled on the WWW server to make it easier to refer to related materials. I have.

[0006] A list of exchanged mails is automatically displayed on the WWW.
In the case of combining on a server, conventionally, a special mail address is prepared for each bulletin board on a server machine which also serves as a mail server, and a mail receiving address for each mail address is set to a CGI (Common Gateway Interface) program, The CGI program was used to analyze emails, expand attached files, create lists and response relationships, and save them. In addition, version management of attached files
Either a full-scale implementation using a version management system or a database system, or nothing was done.

[0007] Further, the articles to be put together on the WWW server are e-mails and attached files, and a plurality of posting addresses are prepared so that a bulletin board is created according to the contents of the article. Alternatively, the reply mail was posted in a hierarchical structure.

[0008] Then, while repeating the follow-up such as a reply mail, the subject may spread to a subject unrelated to the original mail, but even in such a case, the message is posted on the bulletin board of the posting destination selected by the poster, In some bulletin boards, irrelevant information was collectively managed as related information.

[0009] On the other hand, when searching for an article to be referred to, the viewer uses a Web browser to search for a relevant electronic bulletin board from a search server, and displays the date, subject, sender, or thread of the mail in the electronic bulletin board. To search for articles to be referred to by sorting characters in subjects, senders, texts, and the like.

A certain electronic bulletin board is merely used as a mail storage, and is referred to in order to find a lost mail or an important mail without complete follow-up of a registered article. There were many bulletin boards that were not used effectively, such as being buried.

[0011]

As described above, when using an electronic mail and managing an action item such as a business request and grasping the result in cooperation with a WWW server, the electronic mail is transmitted from various workers. Since many are sent, efficient and reliable management of them is required.

However, as described above, in the conventional electronic bulletin board system, a plurality of posting destination addresses are prepared so that a bulletin board is created on the WWW server in accordance with the content of the article, and the posting order or reply mail is hierarchically arranged. Although the mail is linked and posted, information that is not related to the original subject is managed as related information as the follow-up is repeated, and as a result, articles that should originally come to the root However, it is difficult to find necessary article information on the electronic bulletin board because it is managed as one article of follow-up.

[0013] In addition, when searching for articles, registrant information and text keywords are used for searching. However, when an electronic bulletin board system is used for business purposes and is used for transmitting work request items and well-known items, a bulletin board is required. In response to the article content registered in, it is notified which articles need to take action or are relevant to you, and which have a high priority and are due soon. Articles need to be extracted, but they were difficult to extract using conventional methods.

Further, in the conventional electronic bulletin board system, a plurality of different bulletin boards are created according to the contents of an article. However, a plurality of different mail addresses are required for each bulletin board, and mail of all bulletin boards is received. However, in order to process, polling the mail address of the bulletin board in order, or starting the process for the number of mail addresses of the bulletin board and performing the processing, the mail is not necessarily coming Invalid processing was performed, which affected processing performance.

Conventionally, when a mail is transmitted to a plurality of destinations, the mail can be transmitted by using a mailing list. However, abuse of the mailing list causes leakage of the destination, and information is transmitted to a necessary related party's destination. Is delayed,
Further, in order to perform the broadcast communication according to the judgment of the sender side, completely unnecessary detailed information has been sent to some receivers. The attached file was that firm.

Furthermore, conventionally, knowledge of server software is required to construct an electronic bulletin board system, and
Since it required the authority of the administrator of the server machine, not everyone could easily build an electronic bulletin board system.

In particular, when it is necessary to manage a large amount of article information, it is necessary to prepare a high-performance and high-priced server machine, or to use a large number of server machines and add a new category or perform server management for each. There is a great deal of time required for such complicated work, and it is difficult to manage various requests and action items of many workers flexibly and to publish the article information in a short period of time.

Recently, many companies and the like use terminal devices one by one, and even these terminal devices or personal computers for personal use can operate a simple WWW server. The present invention provides an electronic bulletin board control device capable of easily managing article information using a WWW server without requiring a mail server, because information transmission in cooperation with mail can be easily performed. With the goal.

That is, in the present invention, in an electronic bulletin board system on a WWW server, a business workflow is simulated, an e-mail is efficiently, easily, and reliably managed, and a designation of a reference person, a reference confirmation, and an update notification registration are performed. It is an object of the present invention to provide an electronic bulletin board control device capable of automatically performing a mail unit and an attached file unit and reliably reporting and exchanging article information.

It is another object of the present invention to provide an electronic bulletin board control apparatus capable of automatically managing new shares or update management without using a special version number management system for managing a stock sent as an attached file together with an e-mail. Aim.

Further, the relation is managed in units of mails and attachments, and the relations are added or separated according to the contents of the mails or attachments. An object of the present invention is to provide an electronic bulletin board control device that manages and enables management of article information in a requested operation or a business unit.

Further, the registered article information can be easily referred to by the attribute information of the article contents such as the date, importance, and the person in charge, and the progress of the requested work can be easily managed. A bulletin board control device is provided.

Also, the format or keyword information of a large number of mails collected in the electronic bulletin board can be analyzed and processed, and mails of the same purpose can be put together, or their replies can be compiled and posted as another document. It is an object to provide an electronic bulletin board control device.

[0024]

An electronic bulletin board control device according to the present invention comprises: (1) an electronic bulletin board automatic control device for generating an electronic bulletin board based on an electronic mail on the Internet, an intranet or an extranet and a world wide web homepage; An automatic numbering means for automatically numbering the attached file sent together with the e-mail posted on the electronic bulletin board in a specified numbering format, a numbering designating means for specifying a numbering format, A file management means for controlling the newly registered attached file or overwriting the existing file based on the number assigned by the automatic numbering means.

(2) In an electronic bulletin board automatic control device for generating an electronic bulletin board based on an electronic mail on the Internet, an intranet or an extranet and a World Wide Web homepage, the message specified for each message posted on the electronic bulletin board Reference target storage means for storing reference target persons, notification method storage means for storing a message notification method designated for each reference target person, and reference target storage means and notification method storage means. Based on the information, a reference information notifying unit that notifies a message to the reference target, and a search request for a message addressed to the reference target transmitted from the reference target,
A search notification unit for searching and notifying based on the information stored in the reference target storage unit, and a unit for storing status information indicating whether the reference target has referred to the message.

(3) In an electronic bulletin board automatic control device for generating an electronic bulletin board based on an electronic mail on the Internet, an intranet or an extranet and a world wide web homepage, follow-up on articles posted on the electronic bulletin board is performed. At the time of performing, a means for creating a format that takes over the original article content to be followed up, and embedding the article content in the format, analyzing the follow-up email sent and creating a link to the original article content Means for creating a format for taking over article information necessary for changing the link in response to the created link change request, and a link change request transmitted by embedding the link change content in the format. Means to analyze emails and manage link changes Than it is.

(4) In an electronic bulletin board automatic control device for generating an electronic bulletin board based on an electronic mail on the Internet, an intranet or an extranet and a world wide web homepage, the attribute of an article transmitted in a designated format is registered. Attribute information storing means, attribute analyzing means for analyzing the registered attribute information, monitoring means for monitoring the mail article based on the attribute analysis of the article by the attribute analyzing means, and means for responding to the monitoring result of the monitoring means. Means for notifying a message to a reference target, means for generating a bulletin board based on the monitoring result of the monitoring means, and searching means for searching for an article of the mail analyzed by the attribute analyzing means. It is a thing.

(5) In an electronic bulletin board automatic control device for generating an electronic bulletin board based on an electronic mail on the Internet, an intranet or an extranet and a World Wide Web homepage, a bulletin board described in addition to a mail address addressed to the electronic bulletin board The system includes means for analyzing category designation information, and bulletin board category determination means for determining a storage location for received mail corresponding to each bulletin board category based on the bulletin board category designation information.

(6) In an electronic bulletin board automatic control device for generating an electronic bulletin board based on an e-mail on the Internet, an intranet or an extranet and a World Wide Web homepage, a document in a predetermined format or a document containing a predetermined keyword is generated. A registered document information storage unit for pre-registering the details of processing performed on the mail, a processing unit performing a processing on the mail based on the setting information registered in the registered document information storage, It is provided with means for notifying the mail sender of the contents processed by the processing means, and means for creating a bulletin board based on the message or attached file processed by the processing means.

(7) In an electronic bulletin board automatic control device for generating an electronic bulletin board based on an electronic mail on the Internet, an intranet or an extranet and a World Wide Web homepage, the automatic numbering means in (1) above; A number storing means, a reference target storing means, a notifying method storing means, a reference information notifying means, a search notifying means, and a means for storing status information in (2). Or means for creating a format that takes over the original article content in (3) above, means for creating a link to the original article content, and means for creating a format that takes over the article content that changes the link. Means for managing change of links, or the attribute information storage means in (4), Analyzing means, monitoring means for monitoring the article of the mail based on the attribute analysis of the article, means for notifying the referee of the message, means for generating a bulletin board based on the monitoring result, and means for searching by attribute information. Or a means for analyzing the bulletin board category designation information in the above (5), and a bulletin board category determining means, or
It is provided with: the registered document information storage means in (6); a processing means; a means for notifying the mail sender of the processed contents; and a means for creating a bulletin board based on the processed message or the attached file. Things.

[0031]

DESCRIPTION OF THE PREFERRED EMBODIMENTS FIG. 1 is an explanatory diagram of file management by automatic numbering in the electronic bulletin board control device of the present invention. In the figure, 1-1 is a mail receiving unit for receiving a mail from a mail server, 1-2 is an attached file extracting unit for extracting a file attached to the mail, and 1-3 is a conversion of the extracted attached file to the original file format. Attached file decoding unit, 1-4 is a temporary storage unit for the decoded attached file, 1-5 is a file name analysis unit that analyzes the file name of the extracted attached file, and 1-6 is the user sent it together with the mail. A numbering specification unit that specifies a numbering rule for the attached file, 1-7 is an automatic numbering unit that assigns a number to the attached file in a numbering format specified by the user, and 1-8 is an existing file of the attached file. A file management unit based on automatic numbering for controlling overwriting or new registration of numbers, 1-9 is a numbering information database unit for storing numbering rules and numbering additional numbers, and 1-10 is a numbering information database unit. Access database unit for managing for managing access's 1-11 header analysis unit for analyzing the header of the mail, 1-12 file storage unit, 1-13 is the storage of a message attachment.

FIG. 7 shows a flow of processing of a received mail in the file management shown in FIG. Hereinafter, automatic numbering and automatic numbering in the electronic bulletin board control device of the present invention will be described with reference to FIGS. Note that, in the following, reference numerals in parentheses correspond to reference numerals in the processing shown in the flowchart.

The received mail received by the mail receiving unit 1-1 is passed to the header analyzing unit 1-11, where the received mail is sent to the header analyzing unit 1-1-1.
11 extracts a destination (To) header of the received mail (7-1), extracts a comment part from the destination header, and decodes (7-2).

Then, it is determined whether the comment part is correct (7-3), and if correct, the storage destination directory is determined by referring to the bulletin board information database (7-4), and the mail body is analyzed (7-6). ). If the comment part is not correct, error processing is performed (7-5).

Next, it is checked whether the received mail has an attached file (7-7). If there is an attached file, the received mail is passed to the attached file extracting section 1-2. The attached file extracting unit 1-2 extracts a file attached to the mail.

The extracted attached file is converted to the original file format in the attached file decoding section 1-3 (7-8) and stored in the attached file temporary storage section 1-4. The file name of the attached file is analyzed by the file name analysis unit 1-5, and the file name is passed to the file management unit 1-8.

On the other hand, the numbering rule specification information for the attached file sent by the user together with the mail is stored in the numbering specification section 1-.
6 and the automatic numbering assigning section 1-7
The number assigned to the attached file is determined based on the numbering rule designating information stored in -6 and the numbering additional number information held in the numbering information database unit 1-9, and the number is added. The file name is determined (7-9).

The file management section 1-8 compares the determined file name of the attached file after numbering with the extracted file name, and determines whether to overwrite the existing file or newly register the file. Together with the header analysis unit 1-11
The access right is checked by comparing the mail sender information obtained from the above with the access right information set in the access right information database unit 1-10, and if overwriting or new registration is permitted, the message is stored in the file storage unit. 1-12, the file storage unit 1-12 stores the message or its attached file in the message / attached file storage unit 1.
-13 is overwritten or newly registered (7-10). Thereafter, the message storage number is determined (7-11), a link in the message is generated (7-12), a list is created (7-13), and the process ends. If there is no attached file in the received mail, the above processes (7-8) to (7-10) are omitted.

Here, the file name of the attached file after numbering will be described with a specific example. As the numbering format, for example, “SEB-YY-XXXX” (SEB: work content, Y
(Y: year, XXXX: serial number), the attached file name is "numbering + original file name"
Is changed and managed.

For example, if the file name of the attached file is “sp
ecification.txt ", the file name is
Changed to “SEB-YY-XXXXspecification.txt” and newly registered. Then, if the file name of the attached file received next is the same number according to this numbering format, the existing attached file is overwritten.

That is, the file name “specification.txt”
Attached file is “SEB-98-0002specification.txt”
If the file name is changed to "SEB-98-0002specificati
If it is "on.txt", the attached file will be overwritten and saved.

When it is desired to update the contents of an already registered attached file, the electronic bulletin board is referred to obtain the file name of the attached file to be updated after numbering, and the attached file with the file name is transmitted. By doing so, the existing attached file can be overwritten and updated.

As described above, the automatic number assigning section 1-7 automatically assigns a different number to each attached file in the designated numbering format and determines the file name.
Multiple files attached to an e-mail can be registered at once with different file names.

In the file management section 1-8, if the received attached file name is the same as the existing file name starting with the specified numbering format, the attached file is not assigned. By overwriting the existing attached file, update (overwrite) or new registration can be controlled without making any change to the operating system and without providing a file management function of version number management.

As for the security at the time of updating, the access right to the file to be updated is checked using sender information such as a source mail address or encryption technology, and the update (overwrite) is performed only when the access right exists. ), And when there is an overwrite request for a file to which no access right is assigned, a process of registering the file as a new registration is performed.

FIG. 2 is an explanatory diagram of reference target / distribution target control in the electronic bulletin board automatic control device of the present invention. In the figure,
2-1 is a mail receiving unit that receives a mail from a mail server, 2-2 is a mail analyzing unit that divides and analyzes the mail into a header, body, and attached file, and 2-3 is a command that analyzes a command embedded in the mail. The analysis unit, 2-4 is a reference target extraction unit that analyzes the reference target of the message, 2-5 is a reference target designation database unit that specifies the reference target of the message, and 2-6 refers to the mail. A reference applicant database section for recording the target persons to be retrieved, a reference person registration section 2-7 for registering a default notification destination and a notification method on a bulletin board in advance, and a text section 2-8 divided by a mail analysis section. A message registration / attachment file registration unit for registering an attachment file, 2-9 is a message / attachment file storage unit for storing a message to be registered and an attachment file, and 2-1. Update the reference check unit, 2-11
Is a reference information notifying section for notifying the reference target of registration of the corresponding message, 2-12 is a reference completion notifying section for notifying the mail sender of a message such as a reference or reference date of the reference target, and 2-13 is a reference Reference recording unit for recording the
Reference numeral -14 denotes a reference information search unit for confirming whether or not reference has been made.

First, a default notification destination and a notification method are registered in advance in the referrer registration section 2-7 for each bulletin board as necessary, and stored in the reference target designation database section 2-5. If the person who sends the e-mail to the bulletin board wants to notify other than the notification destination specified by default for each bulletin board, the notification destination to be added and the action or work to be taken after receiving the notified e-mail And send it to the bulletin board email address.

When the mail including the reference person designation information is received by the mail receiving unit 2-1, the mail is transferred to the command analyzing unit 2-3 via the mail analyzing unit 2-2, and is sent to the command analyzing unit 2--1. Reference numeral 3 analyzes the specified command embedded in the mail or the header, and passes it to the reference target extraction unit 2-4.

The reference target extraction unit 2-4 extracts an additional reference requester and a notification method included in the received mail, and also extracts each notice board registered in the reference target designation database unit 2-5 in advance. The reference target and the notification method are extracted, the extracted information is stored in the reference user desired database unit 2-6, and the information is passed to the reference information notification unit 2-11. The reference information notifying unit 2-11 notifies that the message has been registered in accordance with the notification method specified as the destination of the extracted reference target person.

On the other hand, the body of the mail and the attached file
Message registration / attachment file registration unit 2-8, respectively
Registered in. When the text or the attached file is updated, the update reference check unit 2-10 compares the date of the reference information registered in the reference applicant database unit 2-6 with the date of the update of the text or the attached file. If there is, a notification is made to the address of each referrer according to the notification method specified via the reference information notification unit 2-11.

The reference side searches the reference applicant database section 2-6 by the reference information search section 2-14, and searches for a mail addressed to itself. If you refer to the mail addressed to yourself or reply directly to the received mail,
The reference recording unit 2-13 is a reference applicant database unit 2-6.
, The reference date and time and the reference person are rewritten, and a reference completion notification message is transmitted to the mail sender via the reference completion notification unit 2-12.

The above-described reference target / distribution target control will be described with a specific example. Here, it is assumed that the additional notification destination by the mail sender is specified as follows.・ Worker: “Sato” <sato@ts.xxxx.co.jp>, “Kato”
<kato@ts.xxxx.co.jp>-Important referrer: Null-Referrer: "Tanaka"<tanaka@ts.xxxx.co.jp>,"Inoue"
<inoue@ts.xxxx.co.jp>, “Nakamura” <nakamura@ts.xxxx.c
o.jp>

It is assumed that the default notification destination and notification method of the electronic bulletin board registered in the reference target person designation database unit 2-5 are as shown in [Table A] and [Table B] below.

[Table 1]

In this case, the notification destination and the notification method extracted by the reference target person extraction unit 2-4 and stored in the reference applicant database unit 2-6 are shown in [Table C] and [Table D] below, respectively. As shown.

[Table 2] The reference information notification unit 2-11 notifies the reference person that the corresponding mail has been registered, according to the notification destinations and the notification methods shown in [Table C] and [Table D].

On the other hand, for searching and referring to mail,
By using the reference applicant database section 2-6 to search for e-mails registered in the bulletin board by reference target names,
The reference target person extracts and refers to the mail addressed to himself / herself.

Further, a search function using the reference applicant database section 2-6 is used to confirm whether the reference target person has read the corresponding mail. As described above, when the reference target person selects and refers to the e-mail searched by the reference target person name, the date and time of the reference are recorded in the reference recording unit 2-13, and the recorded date and time are recorded in the reference applicant database unit 2-13. 6 and the reference completion notifying unit 2-12 notifies the mail sender of the reference completion message.

The reference confirmation can also be performed by the reference target person directly replying to the notified mail. When notifying the reference target person of the e-mail, the address of the bulletin board is designated as a reply destination (Replyto), and the reference target person directly replies to the reply destination, and is recorded in the reference applicant database section 2-6. Update the status from unread to read. Then, when the status is updated, a notification of the completion of the reference is sent to the mail sender.

As described above, according to the present invention, a mail server is not required, and a mail can be transmitted by designating a person to whom a message is to be referred by a simple procedure similar to an electronic mail by a WWW server. By storing the necessary destinations as defaults, it is possible to notify the concerned parties of the information without omission and read the notified message according to the position and convenience of each recipient. An e-mail can be sent to the reference target according to the notification method (transmission timing, full text or digest, presence or absence of attached file, reply destination, etc.) set according to each action that will be taken later, and further notification It is possible to manage the status of whether or not the reference target person has read the read message.

Next, the link management between the original mail and the follow-up mail when the follow-up is performed with reference to the article posted on the electronic bulletin board will be described. FIG. 11 shows an example of an electronic bulletin board displayed on a browser. In the upper half of the electronic bulletin board, a list of messages is displayed, and in the lower half, the contents of the message selected in the list and the "reply" to the message, Operation buttons such as “delete” and “change link” are displayed.

The referrer of the electronic bulletin board responds to the message of the electronic bulletin board displayed on the browser by, for example, "replying".
When the follow-up is executed by clicking the operation button, a reply message creation screen in a format as shown in FIG. 12A is created and displayed.

Since the article information of the message selected when the user clicks the button is embedded in the created format, a reply article can be easily edited and edited easily.

The article information embedded in the format includes the destination of the registered bulletin board, the article number, the subject, the quoted message, the person in charge of the work, the due date, the importance, and the like. In this way, a format for follow-up is created by inheriting the content of the original article for which follow-up is performed.

When the "change link" operation button shown in FIG. 11 is clicked and the link is changed, a format as shown in FIG. 12 (b) is created.
In this case, similarly, the content of the article whose link is to be changed is taken over, a change request format is created, and the article information embedded in the format is the destination of the registered bulletin board, the article number, and the like. Choose how to change it.

The options are "separate a related article from this article", "remove this article from a link", "link this article to another article", and the like. When linking to another article, the number of the link to which article is also described.

The necessary items are embedded in the created format in this way, and a “post” or “link change request” button is clicked to transmit a follow-up or link change mail to the electronic bulletin board control device. .

FIG. 3 is an explanatory diagram of link information management in the electronic bulletin board automatic control device of the present invention. In the figure, 3-1 is the created format, 3-2 is the mail receiving unit, 3-
3 is a mail analysis section, 3-4 is a bulletin board category analysis section, 3
-5 is a message registration / attachment file registration unit, 3-6 is a link registration management unit, 3-7 is a bulletin board generation unit, 3-8 is a message / attachment file storage unit, 3-9 is a link information storage unit, Reference numeral 10 denotes a link change management unit. FIG.
9 shows a flowchart of the link information management process.

When the electronic bulletin board control device receives a mail in the above-described format, the mail analyzing unit 3-3 analyzes the mail, and, based on the result, sends the received mail to the bulletin board category analyzing unit 3-4. The information is sent to the registration / attachment file registration unit 3-5 or the link registration management unit 3-6, and the corresponding processing unit performs the corresponding processing.

The bulletin board category analyzing section 3-4 analyzes the category of the bulletin board and sends the analysis result to the bulletin board generating section 3-7, and the bulletin board generating section 3-7 generates an electronic bulletin board based on the analysis result. . Message registration / attachment file registration part 3
-5 controls the registration of the message and the attached file of the received mail, and stores them in the message / attached file storage unit 3-8.

The link registration management section 3-6 determines whether the received article is a follow-up article, a link change request, or a new posting (8-1). If it is a follow-up article, it creates a link by analyzing the reply article number written in the sent article (8-
2). Then, the generated link is stored in the link information storage unit 3-
9 and expand the message and attached file (8-
4) A bulletin board is generated by the bulletin board generator 3-7 (8)
-5).

In the case of a link change request, the link change management section 3-10 performs processing according to the request (8).
-3), a bulletin board is generated (8-5). If the request is to "separate the related article from this article", the link to the link source of the article is disconnected and registered / managed as a new link. If the request is to "remove this article from a link", the link source of the article and the link destination of the article are linked, and the article is registered / managed as a newly posted article. “Link this article to other articles”
If it is a request, analyze the number of the article you want to link and link to that article.

FIG. 4 is an explanatory diagram of attribute information management in the electronic bulletin board automatic control device of the present invention. In the figure, 4-1 is a search control unit, 4-2 is a first attribute information storage unit, 4-3 is a second attribute information storage unit, 4-4 is an nth attribute information storage unit,
4-5 is a mail receiving unit, 4-6 is a first attribute analyzing unit, 4
-7 is a second attribute analyzer, 4-8 is an n-th attribute analyzer,
4-9 is an attribute-based monitoring unit, 4-10 is a bulletin board generation unit, 4-11 is an alarm notification unit, and 4-12 is a message / attachment file storage unit.

In the electronic bulletin board of the present invention, attribute management is performed on articles transmitted in a designated format. The specified format is created according to the attribute of the article to be managed. For example, when creating an electronic bulletin board for a work request or the like, a work date, importance, a worker in charge, etc. are set and managed as attribute information, and when a date is specified, the first attribute information storage unit 4-2 stores the date and time. It is registered as status / date information, and similarly, the importance is registered as importance information in the second attribute information storage unit 4-3, and the worker is stored in the n-th attribute information storage unit 4-4. Register as information.

In the attribute information management according to the present invention, when a follow-up end registration request arrives from a referrer, the content is immediately reflected in the status / date information of the first attribute information storage unit 4-2. Further, when a search request is made, the content is sent to the search control unit 4-1, and the search control unit 4-1 responds to the search request by the first attribute information storage unit 4
-2 status / date information, second attribute information storage unit 4
-3, the worker information in the n-th attribute information storage unit 4-4, and the corresponding article is sent back.

The registered contents are stored in the monitoring unit 4 based on the attribute.
For example, when the follow-up date is monitored based on the status / date information, the monitoring unit 4-9 based on the attribute periodically accesses the status / date information to complete the follow-up. If there is such an article, a message notifying that the work is completed on the date designated by the registrant is sent from the alarm notification unit 4-11 to the worker in charge.

Registration of the status that the work has been completed is performed from the browser, and a follow-up end message is selected on an electronic bulletin board displayed on the www server, for example, as shown in FIG. Is clicked, the mail is received by the attribute information management means, and the attribute information management means
Update due date information.

Further, when a search based on attribute information is performed by clicking a “search” button on an electronic bulletin board as shown in FIG. 13 displayed on a browser, for example, a form as shown in FIG. 14 is created and displayed. Information needed for the search, such as “unresolved”, “due date”, “importance”,
When the “person in charge” or the like is appropriately embedded, the required items are filled in, and the “Execute” button is clicked, the contents are sent to the search control unit 4-1. The search control unit 4-1 searches for status / date information, importance information, worker information, etc. in accordance with the search request, and sends back the corresponding article.

As described above, by registering attribute information such as status / date and importance, and by providing means for searching based on the attribute information, it is notified that the need for follow-up is eliminated. Further, an alarm message can be sent out when a satisfactory answer from the registrant has not been obtained even though the due date specified by the registrant has come.

FIG. 9 shows a flowchart of a search process in the attribute information management described above. Search control unit 4-1
Checks whether the received mail is a search request (9-1). If the received mail is a search request, checks whether there is a search request related to status / date (9-2). Searching / sorting is performed using the status or date as a key (9-3), and the search result is converted into a format that can be referred to on the web and sent back (9-4).

Next, it is checked whether or not there is a search request related to the importance (9-5). If there is the search request, search and sort are performed using the specified importance as a key (9-6). Similarly, the search result is sent back, the next search item is sequentially checked, and it is checked whether a search request is made by the worker (9-7). If the request is made, the search is performed using the designated worker name as a key. (9-8), and returns the retrieved article.

FIG. 5 is an explanatory diagram of bulletin board category control in the electronic bulletin board automatic control device of the present invention. In the figure, 5-
1 is a mail receiving unit that receives mail from a mail server,
5-2 is a destination (To) from which a category designation header is extracted.
A header extracting unit, 5-3 a header analyzing unit for analyzing the extracted header, and 5-4 a bulletin board category determining unit for determining a bulletin board category, a message storage destination, an attached file storage destination, a numbering rule, and a numbering additional number; Reference numeral 5-5 denotes a bulletin board information database unit that stores bulletin board category correspondence information and the like.

In the present invention, a plurality of bulletin board categories are generated at the same mail address, and when sending a mail to the bulletin board, the contributor selects one category from among the plurality of bulletin board categories having the same mail address to send the mail. Send

As information for designating the selected bulletin board category, a comment is described in the transmission destination (To) information section in addition to the mail address and transmitted. For example, when registering in the category of bulletin board A, describe "" bulletin board A "<ksystem@kk.xxxx.co.jp>" in the destination (To) information section,
When registering in the category of bulletin board B, "" bulletin board B "<ksystem@kk.xxxx.co.jp>" is described in the transmission destination (To) information section and transmitted.

Then, the information received by the mail receiving section 5-1 is passed to a destination (To) header extracting section 5-2.
The transmission destination (To) header extraction unit 5-2 extracts transmission destination (To) information including a comment portion, and outputs the header analysis unit 5-3.
To send the comment part.

The header analysis unit 5-3 analyzes the comment part of the transmission destination (To) information, compares it with the bulletin board category correspondence information of the bulletin board information database unit 5-5, and determines the storage location of the message.

[0085] Bulletin board category information can be described in the header information or the body of the subject or the like other than the transmission destination (To) information section. The bulletin board category information may be described and transmitted, and the bulletin board category information may be analyzed by the electronic bulletin board automatic control device on the receiving side. .

The bulletin board category determining section 5-4 determines the bulletin board category and the message storage destination with reference to the bulletin board category correspondence information of the bulletin board information database section 5-5 based on the extracted category designation information.

As described above, bulletin board category information is described in a comment portion or the like of transmission destination (To) information, and the bulletin board category is analyzed by the electronic bulletin board automatic control device on the receiving side. Control of message registration to a category can be performed.

FIG. 6 is an explanatory diagram of mail processing registration in the electronic bulletin board automatic control device of the present invention. In the figure, 6-1 is a mail receiving unit for receiving mail from the mail server, 6-
2 is a mail analysis unit, 6-3 is a content determination unit, 6-4 is a processing unit, 6-5 is a registered document information input unit, 6-6 is a registered text information database unit, and 6-7 is an attached file analysis / A decoding unit, 6-8, a message processing unit, 6-9, a storage destination analysis unit, 6-10, a file management unit, 6-11, a message / attachment file storage unit, 6-12, a bulletin board creation unit,
Reference numeral 6-13 denotes a processing notification unit. FIG. 10 shows a flowchart of the mail processing registration process.

The mail transmitted from the bulletin board user is received by the mail receiving unit 6-1 from the mail server according to the reception control data. The mail analysis unit 6-2 analyzes the received mail, decomposes the mail into a header part, a message body, and an attached file, and passes it to a message analysis unit / attached file analysis unit (not shown) (10-1).

The message analyzer (not shown) extracts a message composed of text and passes it to the content determiner 6-3. The content judging section 6-3 judges whether the message composed of the text matches the document information registered in the registered document information database section 6-6 (10-2), and if they match, the processing section 6-4. To the message processing unit 6-8 if they do not match.

The registered document information database section 6-6 includes:
Information on how to process a document in a format or a keyword including a keyword in the received mail in advance and when to post it on which bulletin board are transmitted to the bulletin board via the registered document information input unit 6-5. Set when opening

An example of setting information for each format preset in the registered document information database section 6-6 is shown in [Table E] below. In this example, the posting destination, the processing, the publication date, the remark information, and the like are registered for each format.

[Table 3]

Each format is different for each bulletin board category, and the bulletin board category information is described and transmitted to the destination (To) of the mail as a comment in addition to a normal mail address, as described above. If there is no bulletin board category information, it is handled as a default bulletin board category.

The message text processing unit 6-4 processes the message composed of the received text according to the setting information of the registered document information database unit 6-6 (10).
-3), processing the processed message body into a message processing unit 6
Hand over to -8.

On the other hand, the attached file analyzing / decoding section 6-
The attached file passed to 7 is decoded by the decoding unit and then passed to the content judging unit 6-3. Content determination unit 6
3 judges whether the decoded attached file matches the document information registered in the registered document information database unit 6-6 in the same manner as the message composed of text (10-).
4) If they match, the message is sent to the processing unit 6-4. If they do not match, the message is processed as a normal attachment file.
Hand over to -6.

The processing unit 6-4 processes the received decoded attached file according to the setting information of the registered document information database unit 6-6 (10-5), and sends the processed attached file to the message processing unit 6-8. hand over. Further, the processing unit 6-4 transmits a mail for notifying what processing has been performed to the mail sender via the processing notification unit 6-13.

The message processing unit 6-8 generates a link for the processed file according to the setting information of the registered document information database unit 6-6 (10-6), and passes through the storage destination analysis unit 6-9 to the file management unit. 6-6, the file management unit 6-10 stores the message and the attached file in the message / attached file storage unit 6-11 (10
-7). The bulletin board creating unit 6-12 creates a bulletin board from the message and the attached file stored in the message / attached file storage unit 6-11 (10-8).

An example of the mail of “Questionnaire 1” shown in the above [Table E] will be described. After the mail is received by the mail receiving unit 6-1, it is passed to the mail analyzing unit 6-2.
The mail analysis unit 6-2 decomposes the mail into a header part, a message body, and an attached file, and the message body composed of text is passed to the content determination unit 6-3.

When the text body of the text-only message matches the document information set in the registered document information database section 6-6, the content determination section 6-3 sends the message body to the processing section 6-4. The handover / processing unit 6-4 counts, merges, etc. the received message text based on the processing information set in the registered document information database unit 6-6. 6-8, the data is registered in the message attachment file storage unit 6-11 of the file management unit 6-10 via the storage destination analysis unit 6-9. After the next time, the message attached file storage unit 6-11 registered in the file management unit 6-10 is updated. At the same time, the information is posted on an electronic bulletin board, and a mail is sent to the mail sender to notify the mail sender of what processing has been performed.

Taking the “problem processing slip” in the above [Table E] as an example, the problem finder may be <problem discovery date>, <problem finder>,
An e-mail describing a problem handling form describing <title>, <contents of problem>, <desired correction date>, etc. is transmitted to the bulletin board.

The mail passes through the mail receiving unit 6-1 and is divided into a text message and an attached file by the mail analyzing unit 6-2. If the document is described in a specific format or a document with a tag, such as a questionnaire, the content determination unit 6-3 recognizes the questionnaire as a questionnaire and assigns a number automatically assigned to the questionnaire. The message is displayed on the bulletin board and stored in the message / attached file storage unit 6-11.

On the other hand, when the developer checks the bulletin board to confirm that the problem handling form is posted, he / she solves the problem, and then sends a mail addressed to the problem. This mail is also passed to the content judging unit 6-3 via the mail receiving unit 6-1 and the mail analyzing unit 6-2, and the name of the tool and the problem processing number are described. The original mail and the coping mail are combined into one document by the processing unit 6-4, and the message processing unit 6-8.
It is registered as a completed problem handling form in the file management unit 6-10 via the storage destination analyzing unit 6-9, and is stored in the message / attached file storage unit 6-11, and at the same time, the content of the electronic bulletin board is updated. Further, an e-mail notifying of the performed processing is transmitted to the e-mail sender.

Processing information to be set and registered in the registered document information database section 6-6 is, in addition to the above information,
It is possible to register a process of generating an e-mail corresponding to some actions that may be performed by a person who has referred to the posted article, a process of notifying a bulletin board registrant of an action selected by the viewer, and the like.

As described above, means for registering in advance what kind of processing is to be performed on the contents of the corresponding message, means for processing the corresponding message in accordance with the registered contents, and what kind of processing is to be performed An electronic bulletin board automatic control device comprising means for notifying a caller of the fact can be configured.

[0105]

As described above, according to the present invention, an automatic numbering means automatically assigns a number to an attached file in a designated numbering format and designates an attached file name of a received mail. If it starts with the assigned numbering format,
By overwriting existing attachments without numbering, they can be used as they are without making any changes to the operating system, and control of updating (overwriting) and new registration of attachments without providing a version management function as file management Becomes possible.

Further, according to the present invention, a reference target person of the message specified for each message posted on the electronic bulletin board and a message notification method for each reference target person are stored,
By notifying the message to the reference target based on the stored information, necessary parties at the destination may be leaked,
It is possible to prevent sending detailed information to a person who does not need to be notified.

Further, the above message notification does not require a mail server, but is simply transmitted by the world wide web server, and informs the concerned parties without fail and informs the receiving party according to the position and convenience of the receiving side. You can send an e-mail with the notification method, and when the reader replies to the e-mail or accesses the database and searches for the message addressed to you, and refers to the message, the date and time of the reference is stored in the database. By notifying the sender of the e-mail, the e-mail sender can easily check whether the message has been referred to.

According to the present invention, when follow-up is performed on an article posted on an electronic bulletin board, a format for taking over the original article content is created, and the article content is embedded in the format and transmitted. By analyzing the follow-up email and creating a link to the original article content, you can take over the original article and follow up,
Since links can be set between related articles according to the article contents, the contents of the bulletin board can be unified.

Further, according to the present invention, there are provided means for monitoring the contents of an article based on the attribute of the posted article, notifying a message to a reference target person in accordance with the monitoring result, and means for generating a bulletin board. Therefore, when a work instruction is given to an article posted on the electronic bulletin board, an article of the work content or an important matter is addressed to the user, and an alarm is issued if the work is not completed by the due date. A message can be notified, work can be prevented from being missed, and the progress can be managed.

Further, according to the present invention, the bulletin board category designation information described in addition to the mail address is analyzed, and the received mail storage destination corresponding to each bulletin board category is determined based on the bulletin board category designation information. It is possible to sort received mails for each bulletin board category and develop the mails, and to handle mails in the same manner as providing a plurality of mail addresses with one mail address.

Therefore, usually, the storage of received mail is controlled by changing the mail address for each bulletin board, and polling is sequentially performed on those addresses in order to receive mails of a plurality of mail addresses from the mail server, or A process of starting a process for the number of addresses is required, and unnecessary processing is increased although the mail is not always received, and the processing performance is reduced. Since polling only needs to be performed for one mail address, useless reception processing is not required.

Further, according to the present invention, the contents of processing to be performed on a mail of a document in a predetermined format or a document containing a predetermined keyword are registered in advance, and the mail is processed based on the registered setting information. By performing processing on the document, it is determined whether or not the document is to be processed by comparing and comparing the body or attached file format or keyword of the mail with the registered document information, and according to the procedure registered for the document to be processed. After the processing, the mail can be posted on the bulletin board, and the mail for the same purpose can be put together, divided, or totaled, and posted as another document.

Normally, when such complicated processing is performed, a dedicated system or database must be constructed. However, by registering a specific format and a keyword as document information in advance on the bulletin board side, the system can be simplified. Processing can be performed on mail documents.

With these configurations, it is possible to easily construct a system for managing, transmitting, and exchanging notification information for each individual or small work group, and manage work request items and action items. The related information can be posted or notified, and various requests and action items of many workers can be appropriately managed in association with each other, and only necessary articles can be posted or notified.

[Brief description of the drawings]

FIG. 1 is an explanatory diagram of file management by automatic numbering in an electronic bulletin board control device of the present invention.

FIG. 2 is an explanatory diagram of reference target / distribution target control in the electronic bulletin board automatic control device of the present invention.

FIG. 3 is an explanatory diagram of link information management in the electronic bulletin board automatic control device of the present invention.

FIG. 4 is an explanatory diagram of attribute information management in the electronic bulletin board automatic control device of the present invention.

FIG. 5 is an explanatory diagram of bulletin board category control in the electronic bulletin board automatic control device of the present invention.

FIG. 6 is an explanatory diagram of mail processing registration in the electronic bulletin board automatic control device of the present invention.

FIG. 7 is a flowchart of a file management process by automatic numbering according to the present invention.

FIG. 8 is a flowchart of a link information management process according to the present invention.

FIG. 9 is a flowchart of a search process in the attribute information management of the present invention.

FIG. 10 is a flowchart of a mail processing registration process of the present invention.

FIG. 11 is a diagram showing an example of an electronic bulletin board displayed on a browser.

FIG. 12 is a diagram illustrating a format of a bulletin board for follow-up and link change requests.

FIG. 13 is a diagram showing a bulletin board for ending work follow-up and searching.

FIG. 14 is a diagram showing a bulletin board form for a search based on attribute information.

[Explanation of symbols]

 1-1 E-mail receiving unit 1-2 Attached file extraction unit 1-3 Attached file decoding unit 1-4 Temporary storage unit for attached files 1-5 File name analysis unit 1-6 Numbering specification unit 1 for specifying numbering rules 1 -7 Automatic numbering assigning section 1-8 File management section 1-9 Numbering information database section 1-10 Access right database section 1-11 Header analysis section 1-12 File storage section 1-13 Message / attached file storage section 2-1 E-mail receiving unit 2-2 E-mail analysis unit 2-3 Command analysis unit 2-4 Reference target person extraction unit 2-5 Reference target person designation database unit 2-6 Reference applicant database unit 2-7 Reference person registration unit 2-8 Message Registration / Attached File Registration Unit 2-9 Message / Attached File Storage Unit 2-10 Update Reference Check Unit 2-11 Reference Information Notification Unit 2-12 Reference completion notification unit 2-13 Reference recording unit 2-14 Reference information search unit 3-1 Created format 3-2 Mail reception unit 3-3 Mail analysis unit 3-4 Bulletin board category analysis unit 3-5 Message registration / attachment File registration unit 3-6 Link registration / change management unit 3-7 Bulletin board generation unit 3-8 Message / attachment file storage unit 3-9 Link information storage unit 4-1 Search control unit 4-2 First attribute information storage unit 4-3 Second Attribute Information Storage Unit 4-4 Nth Attribute Information Storage Unit 4-5 Mail Reception Unit 4-6 First Attribute Analysis Unit 4-7 Second Attribute Analysis Unit 4-8 Nth Attribute analysis unit 4-9 Monitoring unit based on attributes 4-10 Bulletin board generation unit 4-11 Alarm notification unit 4-12 Message / attached file storage unit 5-1 Mail reception unit 5-2 Destination (To) header extraction unit 5 -3 header Analysis unit 5-4 Bulletin board category determination unit 5-5 Bulletin board information database unit 6-1 Mail reception unit 6-2 Mail analysis unit 6-3 Content determination unit 6-4 Processing unit 6-5 Registered document information input unit 6 6 Registered sentence information database section 6-7 Attached file analysis / decoding section 6-8 Message processing section 6-9 Storage destination analysis section 6-10 File management section 6-11 Message / attached file storage section 6-12 Bulletin board creation section 6 -13 Processing notification unit

 ────────────────────────────────────────────────── ─── Continued on the front page (72) Inventor Masami Nakamura 4-1-1, Kamidadanaka, Nakahara-ku, Kawasaki-shi, Kanagawa F-term within Fujitsu Limited (reference) 5B089 GA11 GA21 GB03 GB04 HA06 HA10 JA19 JA21 JA31 JB22 KA02 KB04 KB06 LA18 LB14 5K030 GA18 HA06 KA07 LD16 9A001 CC03 DD09 DD10 JJ14 JJ15 JJ25 KK56

Claims (6)

[Claims] 1. An electronic bulletin board automatic control device for generating an electronic bulletin board based on an electronic mail on the Internet, an intranet or an extranet and a world wide web homepage, wherein an attached file sent together with the electronic mail posted on the electronic bulletin board is sent. , Automatic numbering means for automatically numbering in the specified numbering format, numbering designating means for specifying the numbering format, and new registration of sent attachments or overwriting existing files, An electronic bulletin board automatic control device, comprising: a file management means for controlling based on the number assigned by the automatic number assignment means. 2. An electronic bulletin board automatic control device for generating an electronic bulletin board based on an electronic mail on the Internet, an intranet or an extranet and a world wide web homepage, wherein a reference target of the message designated for each message posted on the electronic bulletin board is provided. Reference target storage means for storing the user,
A notification method storage unit for storing a message notification method designated for each reference target person; and a reference for notifying a reference target person of a message based on the information stored in the reference target storage unit and the notification method storage unit. Information notifying means, search notifying means for searching and notifying a search request for a message addressed to the reference target sent from the reference target based on the information stored in the reference target storage means, and reference target Means for storing status information indicating whether or not a user has referred to a message. 3. An electronic bulletin board automatic control device for generating an electronic bulletin board based on an e-mail on the Internet, an intranet or an extranet and a World Wide Web homepage, when performing a follow-up on an article posted on the electronic bulletin board Means for creating a format that takes over the original article content to be followed up, means for embedding the article content in the format, analyzing the follow-up email sent and creating a link to the original article content, In response to the created link change request, a means for creating a format for inheriting article information necessary for changing the link, and analyzing the link change request mail transmitted by embedding the link change content in the format And means for link change management Electronic bulletin board automatic control device that. 4. An electronic bulletin board automatic control device for generating an electronic bulletin board based on an e-mail and a World Wide Web homepage on the Internet, an intranet or an extranet, wherein attribute information for registering the attribute of an article transmitted in a designated format is provided. Storage means, attribute analysis means for analyzing the registered attribute information, monitoring means for monitoring the mail article based on the attribute analysis of the article by the attribute analysis means, and a reference target according to the monitoring result of the monitoring means Means for notifying a user of a message, means for generating a bulletin board based on the monitoring result of the monitoring means, and searching means for searching for an article of the mail analyzed by the attribute analyzing means. Electronic bulletin board automatic control device. 5. An electronic bulletin board automatic control device for generating an electronic bulletin board based on an electronic mail on the Internet, an intranet or an extranet and a World Wide Web homepage, wherein bulletin board category designation information described in addition to a mail address addressed to the electronic bulletin board An electronic bulletin board automatic control device, comprising: means for analyzing a bulletin board category; and bulletin board category determining means for determining a storage location of a received mail corresponding to each bulletin board category based on the bulletin board category designation information. 6. An electronic bulletin board automatic control apparatus for generating an electronic bulletin board based on an electronic mail on the Internet, an intranet or an extranet and a world wide web homepage, wherein an electronic mail of a document in a predetermined format or a document including a predetermined keyword is transmitted. Registered document information storage means for pre-registering the contents of the processing to be performed for each of them, processing processing means for processing mail based on the setting information registered in the registered document information storage means, and processing processing means An electronic bulletin board automatic control device comprising: means for notifying a mail sender of the contents processed by the processing means; and means for creating a bulletin board based on the message or attached file processed by the processing means.