JP2000158765A - Image processor, error processing method therefor and memory medium storing computer readable program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To surely specify a user generating an error by arranging a control means for invalidating a command to pick up an identification card, and a means for registering identification information recorded on the identification card in a memory resource as a trouble program upon occurrence of a specific error. SOLUTION: Upon occurrence of an error when a user inserting an ID card into an ID card reader 4 and using an image processor, the user is prevented from leaving without releasing the error state by locking the ID card reader 4 and drawing out the card after locking and turning off a power switch 2. Content of the error is then stored in a log section 6 along with ID of the user ID generated the error such that the information stored in the log section 6 can not be erased or rewritten by a general user. Upon finishing recording at the log section 6, power supply is unlocked and user operation is urged by displaying a releasing method depending on the type of error on a panel 1.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention reads an identification card for identifying an image processing requester inserted into a detachable reading section, authenticates the recorded identification information, and permits or prohibits a request for image processing. The present invention relates to a possible image processing apparatus, an error processing method of the image processing apparatus, and a storage medium storing a computer-readable program.

[0002]

2. Description of the Related Art Conventionally, a device capable of outputting an image to a recording medium, such as a copying machine or a printer, has a system for conveying the recording medium, and has a function of managing a legitimate user, ie, an ID. If the device has a check function, etc., if an error occurs in the device, such as an out-of-paper condition, a paper jam, an out-of-toner condition, etc. In such a case, the user leaves the site in order to output to another device without performing the release operation, and the device in which the error has occurred may be left awaiting the release.

[0003]

For this reason, when another user subsequently goes to an apparatus in which an error has occurred in order to perform a copying process, if the status of the apparatus is displayed as an error, another user is similarly requested. This causes a vicious cycle in which the device is moved to a device capable of outputting the error, and as a result, is left awaiting the error release and the use efficiency of the output resource is rapidly reduced.

[0004] Originally, if the person who caused the error has recovered from the error at the time of occurrence of the error, such a situation can be avoided. However, in this situation, the user who caused the failure hasten the output. In many cases, the user easily moves to another output device. This is due to the fact that the error is managed while allowing it to easily move to the location of another output device. After that, there are a number of management problems such that the error generator cannot be specified, and as a result, the administrator cannot urge the error generator to release the error.

SUMMARY OF THE INVENTION The present invention has been made to solve the above-mentioned problem, and the identification card of an image processing requester who has caused an error factor that causes an error to be canceled is registered and managed as trace information to identify an identification card. Of the image processing apparatus and the image processing apparatus capable of freely specifying the user who has not executed the error release by notifying the specified user and notifying the specified user of the error. An object of the present invention is to provide an error processing method and a storage medium storing a computer-readable program.

[0006]

According to a first aspect of the present invention, an identification card for identifying an image processing requester inserted into a detachable reading section (an ID card reader 4 shown in FIG. 1) is read. An image processing apparatus capable of permitting or prohibiting an image processing request by authenticating identification information recorded by the user, wherein a specific error accompanied by error cancellation by a user while the image processing request is permitted by the identification card. First determining means (FIG. 1) for determining whether or not
The controller 5 executes a control program stored in a memory resource (not shown) to perform the determination process). When the first determination unit determines that the specific error has occurred, the controller 5 determines that the specific error has occurred. Second determining means for determining whether the error has been cleared (the controller 5 shown in FIG. 1 executes a control program stored in a memory resource not shown) to perform the determining process; Based on the determination result, a control unit for invalidating the instruction to remove the identification card, and when the first determination unit determines that a specific error has occurred,
Registration means (the controller 5 shown in FIG. 1 executes a control program stored in a memory resource (not shown)) for registering the identification information recorded on the identification card as a failure log in a memory resource (log unit 6 shown in FIG. 1). Registration processing of the ID data output from the ID card reader 4).

[0007] A second invention according to the present invention is characterized in that the failure log is registered in the memory resource by the registration means.
It has power control means for invalidating the power cutoff instruction (the controller 5 shown in FIG. 1 executes a control program stored in a memory resource not shown to control the turning on / off of a power switch not shown).

According to a third aspect of the present invention, in the third aspect of the present invention, after the power supply control unit cancels the invalidation of the power supply cutoff instruction, when the power supply is turned on again, the registration unit registers the failure log in the memory resource. A third determining means for determining whether or not the controller 5 shown in FIG. 1 executes a control program stored in a memory resource (not shown) to perform the determining process; When it is determined that the trouble log is registered, the trouble log is displayed on the display unit (the operation panel 1 shown in FIG. 1), and the instruction to remove the identification card is invalidated.

According to a fourth aspect of the present invention, there is provided an image processing apparatus capable of authenticating identification information input for identifying an image processing requester and permitting or prohibiting a request for image processing. A first determination unit (a controller 5 shown in FIG. 1 executes a control program stored in a memory resource (not shown) for determining whether or not a specific error accompanied by an error release by a user has occurred while the processing request is permitted. When the first determination unit determines that a specific error has occurred, the input identification information is used as a failure log as a memory resource (FIG. 1).
(A controller 5 shown in FIG. 1 executes a control program stored in a memory resource (not shown) to perform registration processing).

According to a fifth aspect of the present invention, the failure log is registered in the memory resource by the registration means.
Power control means for invalidating the power cutoff instruction (the controller 5 shown in FIG. 1 executes a control program stored in a memory resource (not shown) to control the turning on / off of the power switch)
It has.

According to a sixth aspect of the present invention, the failure log is registered in the memory resource by the registration unit when the power supply is turned on after the invalidation of the power supply cutoff instruction is canceled by the power supply control unit. A second determination unit (the controller 5 shown in FIG. 1 executes a control program stored in a memory resource (not shown) to perform the determination process), and the failure log is registered by the second determination unit. Control means for displaying the failure log on the display unit when it is determined that

According to a seventh aspect of the present invention, there is provided an identification card which is read by reading an identification card for identifying an image processing requester inserted into a detachable reading section (ID card reader 4 shown in FIG. 1). An error processing method for an image processing apparatus capable of authenticating information and permitting or prohibiting an image processing request, wherein a specific error accompanied by an error release by a user occurs while the image processing request is permitted by the identification card. A first determination step (FIG. 2)
Step (1) (not shown) and when the first determination step determines that the specific error has occurred, determines whether the specific error has been canceled. A second determining step (step (7) in FIG. 2) to be performed and an invalidating step (step (9) in FIG. 2) for invalidating the instruction to remove the identification card based on the determination result in the second determining step. And a registration step of registering the identification information recorded on the identification card as a failure log in a memory resource when it is determined that a specific error has occurred in the first determination step (see FIG. 2). Step (3)).

[0013] An eighth invention according to the present invention is characterized in that the failure log in the registration step is registered in the memory resource.
It has a power management process (steps (1) and (4) in FIG. 2) for invalidating the power shutdown instruction.

According to a ninth aspect of the present invention, after the power supply cutoff instruction has been canceled by the power supply management step, when the power supply is turned on again, the failure log is registered in the memory resource by the registration step. A third determining step (steps (2) to (5) in FIG. 3) for determining whether the invalidation step (step (6) in FIG. 3) is performed by the third determining step. When it is determined that a log is registered, the failure log is displayed on a display unit, and the instruction to remove the identification card is invalidated.

According to a tenth aspect of the present invention, there is provided an error processing method for an image processing apparatus capable of permitting or prohibiting an image processing request by authenticating identification information input for identifying an image processing requester. A first determination step (not shown) for determining whether or not a specific error accompanied by an error release by the user has occurred while the request for the image processing is permitted; When it is determined that an error has occurred, a registration step (step (3) in FIG. 2) of registering the input identification information as a failure log in a memory resource is provided.

An eleventh invention according to the present invention provides a power management step (steps (1), (4) in FIG. 2) for invalidating a power-off instruction until the fault log in the registration step is registered in the memory resource. )).

In a twelfth aspect according to the present invention, after the power supply cutoff instruction has been canceled by the power supply management step, when the power is turned on again, whether the failure log has been registered in the memory resource by the registration step. A second determination step (steps (2) and (3) in FIG. 3) for determining whether or not the second
And a display step (step (6) in FIG. 3) of displaying the failure log on a display unit when it is determined in the determination step that the failure log is registered.

A thirteenth invention according to the present invention relates to a detachable reading section (ID card reader 4 shown in FIG. 1).
A computer-readable program for controlling an image processing apparatus capable of reading or writing an identification card for identifying an image processing requester inserted in the image processing apparatus, authenticating the recorded identification information and permitting or prohibiting an image processing request is stored. A first determination step (step (1) in FIG. 2) for determining whether a specific error accompanied by error cancellation by a user has occurred while an image processing request is permitted by the identification card. ), Not shown), and
A second determination step (step (7) in FIG. 2) for determining whether the specific error has been canceled when it is determined in the first determination step that the specific error has occurred; A specific error occurs in the invalidation step (step (9) in FIG. 2) for invalidating the instruction to remove the identification card based on the result of the determination in the second determination step and the first determination step. A registration process (step (3) in FIG. 2) for registering the identification information recorded on the identification card as a failure log in the memory resource when it is determined that the program has been executed. It is stored on a medium.

A fourteenth invention according to the present invention provides a power management step (steps (1), (4) in FIG. 2) for invalidating a power shutdown instruction until the fault log in the registration step is registered in the memory resource. )) Is stored in a storage medium.

A fifteenth invention according to the present invention is characterized in that, after the invalidation of the power-off instruction is canceled in the power management step, when the power is turned on again, the failure log is registered in the memory resource by the registration step. A third determining step (steps (2) to (5) in FIG. 3) for determining whether the invalidation step (step (6) in FIG. 3) is performed by the third determining step. When it is determined that a log is registered, the failure log is displayed on a display unit, and a computer-readable program that invalidates the instruction to remove the identification card is stored in a storage medium. .

According to a sixteenth aspect of the present invention, a computer which controls an image processing apparatus capable of permitting or prohibiting an image processing request by authenticating identification information input to identify an image processing requester is read. A first determination step (not shown) for determining whether or not a specific error accompanied by an error release by a user has occurred while the image processing request is permitted, the storage medium storing a possible program; A registration step of registering the input identification information as a failure log in a memory resource when it is determined that a specific error has occurred in the first determination step (step (3) in FIG. 2). And a computer-readable program having the above is stored in a storage medium.

According to a seventeenth aspect of the present invention, there is provided a power management step (steps (1), (4) in FIG. 2) for invalidating a power shutdown instruction until the failure log in the registration step is registered in the memory resource. )) Is stored in a storage medium.

According to an eighteenth aspect of the present invention, after the power-off instruction is canceled by the power-supply management step, when the power is turned on again, the failure log is registered in the memory resource by the registration step. A second determination step (steps (2) and (3) in FIG. 3) for determining whether or not the second
And a display step (step (6) in FIG. 3) of displaying the failure log on a display unit when the failure log is determined to be registered in the determination step. It is stored on a medium.

[0024]

FIG. 1 is a block diagram illustrating the configuration of a management apparatus according to an embodiment of the present invention. The management apparatus can be applied to a transport system for transporting a recording medium,
Any engine unit having a replenishing unit for replenishing the developing material may be used, and is suitable for a printer, an analog copying machine, a digital copying machine, and the like.

In FIG. 1, reference numeral 1 denotes an operation panel, which includes keys for setting various image processing modes and the like, a display panel for displaying a current state, and the like. Reference numeral 2 denotes a power switch, and power is supplied from a power unit (not shown) when the power switch 2 is turned on and off. Reference numeral 4 denotes an ID card reader, which reads an ID card for identifying the image processing requester, that is, accepts a card on which user ID information is recorded, and thereby issues an instruction to authenticate a user and give permission to use a device. 5 unit.

A controller 5 executes a control program stored in a memory resource (not shown) to issue a sequence for performing overall control of the image processing apparatus, manage resources, detect errors, and the like.

Reference numeral 6 denotes a log section, which is secured in a memory resource (not shown) and includes error information issued from the controller 5 or another module, and a user ID causing the error.
And so on. The components are connected to one another via a bus 3. In the present embodiment, an engine unit, a scanner unit, various sensors, and the like including a paper transport system that operates under the control of the controller 5 belong to the controller 5 and are not shown in the drawing.

When an error occurs in the paper transport system or the like, the ID card reader 4 is used until the error is recovered.
Is controlled by the controller 5 based on the procedure of the flowcharts shown in FIGS. 2 to 4 so that the user cannot take out the card inserted in the.

FIG. 2 is a flowchart showing an example of a first error processing procedure in the management apparatus according to the present invention, and corresponds to processing from the time an error occurs until the error is cleared. Note that (1) to (9) indicate each step.

Assuming that an error occurs while the user inserts the ID card into the ID card reader 4 and uses the image processing apparatus, first, the power switch 2 is locked (1).

If the power switch 2 is turned off between the occurrence of the error and the storing of the error information in the log unit 6, the management of the error information is hindered. This is because the power supply operation needs to be invalidated.

Next, the ID card reader 4 is locked to prevent the user from pulling out the card and leaving without leaving the error state (2). This locked state is effective without being reset even if the power is turned on after the power is once turned off.

At this time, since the lock state can only be released only when returning from the error state, the ID
In the card reader 4, there may be a method of separately securing a power supply necessary for storing the state in a system different from the power supply of the apparatus main body, or a method of holding the state in a nonvolatile storage device. The present invention shall apply regardless of which method is used.

Next, the contents of the error and the user ID of the user who caused the error are stored in the log unit 6 (3). Normal users are not given the authority to operate this log information, and only a system administrator having a special user ID is permitted to operate the log information.

Therefore, the information recorded in the log section 6 cannot be deleted or rewritten by a general user. When the recording in the log unit 6 is completed, the power supply lock performed in step (1) is released (unlocked) (4).
Next, according to the type of error that has occurred to the user, the type of error and a method for canceling the error are described on the operation panel 1.
It is displayed above and prompts the user's operation (5).

Then, the user, based on the display,
Appropriate measures are taken, and when the processing ends, the device is notified of the end of the error processing, and the device detects this (6). There are various methods for notifying the device of the end of the error processing performed here. For example, there may be various methods depending on the embodiment, such as notifying by pressing a start button of the operation panel 1 or the like at the end of recovery, or notifying when the front panel of the device is closed.
Since these methods are not the essence of the present invention, the present invention shall apply regardless of which means is used.

Subsequently, when an error release trigger is detected,
It is checked whether or not the error has been properly treated (7), and whether or not the error has been properly treated and recovered from the error state (8). If the recovery is insufficient, step (5) is performed. And instruct the user to recover again.

On the other hand, if it is determined in step (8) that the recovery has succeeded,
The card removal lock of the D card reader 4 is released, and the user can take out the card as necessary (9). Thereafter, the state returns to the normal state and the processing is performed.

FIG. 3 is a flowchart showing an example of a second error processing procedure in the management apparatus according to the present invention, and corresponds to a processing when the power of the device is turned on. (1)
(10) shows each step.

First, immediately after the power is turned on, initialization processing unique to the image processing apparatus is performed (1). Here, the details of the processing actually performed are different for each image processing apparatus, and thus the details are omitted. Further, since this content is not essential to the present invention, the present invention is effective regardless of the content of this processing. When the initialization process is completed in this way, an error check of the entire image processing apparatus is performed (2), it is determined whether an error is detected (3), and if it is determined that an error is detected, a log is generated. The contents of the unit 6 are searched (4), and it is checked whether there is any sign of power-off during error recovery by the user (5). If it is determined that there is a sign of power-off, an error occurs. The user is instructed to continue the recovery through the operation panel 1 or the like (6).

Next, as in the step (6) shown in FIG. 2, when the error recovery is completed, the user notifies the image processing apparatus of the error recovery. Repeat the sequence starting from the error check.

On the other hand, if it is determined in step (5) that no trace of error recovery has been found from the log 6, it is unlikely that the error has been caused by a specific user. Therefore, in this case, the administrator instructs through the operation panel 1 to recover the error (9), detects the end of the recovery work in the same manner as in step (7) (10), and starts from step (2). Repeat the error check sequence that starts.

On the other hand, if there is no error in step (3), the card removal lock of the ID card reader 4 is released (8), and the card removal lock has been locked before this step. This step is always executed as the last processing of the power-on processing regardless of whether or not the power-on processing is performed, and thereafter, the processing shifts to a state of waiting for a processing request for receiving a normal service.

In other words, until this step is passed, the removal of the ID card remains locked from the time when the power is turned on until the error processing ends, and the image processing apparatus is reset by turning off the power. It is possible to prevent a user's irresponsible behavior of pulling out a card and leaving.

FIG. 4 is a flowchart showing an example of a third error processing procedure in the management apparatus according to the present invention, and corresponds to the processing when a user instructs to remove a card. Note that (1) to (3) indicate each step.

When the user instructs the ID card reader 4 to remove the card, the ID card reader 4 first checks whether or not the ID card removal is locked. And make sure to check (1). As a result, if the removal of the ID card is already locked, it means that the recovery is not completed in an error state. Therefore, in this case, the display panel 1 indicates that the card removal is locked, and rejects the removal (3).
The process ends.

On the other hand, if it is determined in step (1) that the removal of the card is not locked, it is not particularly in an error state, and it is possible to remove the card at an arbitrary timing according to the user's convenience. It is.
Therefore, in this case, the ID card reader 4 ejects the card (2), and ends the processing.

According to the above-described embodiment, in the device according to the related art, even if an error occurs, the user can escape from the place, and the conventional ID card management that has caused a vicious cycle has occurred. In the process, there is no room for the user to leave when an error occurs, and the user who caused the error can be identified even if the user left, so an image processing use environment that makes it difficult to take irresponsible measures is established. can do. As a result, it has become possible to make it difficult to cause a vicious cycle that reduces the use efficiency of the device, which has been a problem in the related art.

Hereinafter, the configuration of a data processing program readable by an image processing apparatus to which the management apparatus according to the present invention can be applied will be described with reference to a memory map shown in FIG.

FIG. 5 is a diagram for explaining a memory map of a storage medium for storing various data processing programs readable by an image processing apparatus to which the management apparatus according to the present invention can be applied.

Although not shown, information for managing a group of programs stored in the storage medium, such as version information and a creator, is also stored, and information dependent on the OS or the like on the program reading side, such as a program, is stored. An icon or the like for identification display may also be stored.

Further, data dependent on various programs is also managed in the directory. Also, a program for installing various programs on a computer, and a program for decompressing a program to be installed when the program to be installed is compressed, may be stored in some cases.

The functions shown in FIGS. 2 to 4 in this embodiment may be performed by a host computer by a program installed from the outside. In that case, CD-ROM, flash memory, FD
The present invention can be applied to a case in which a group of information including a program is supplied to an output device from a storage medium such as the above or from an external storage medium via a network.

As described above, the storage medium storing the program codes of the software for realizing the functions of the above-described embodiments is supplied to the system or the apparatus, and the computer (or CPU or MP) of the system or the apparatus is supplied.
It goes without saying that the object of the present invention is also achieved when U) reads and executes the program code stored in the storage medium.

In this case, the program code itself read from the storage medium realizes the novel function of the present invention, and the storage medium storing the program code constitutes the present invention.

As a storage medium for supplying the program code, for example, a floppy (registered trademark) disk, hard disk, optical disk, magneto-optical disk, C
D-ROM, CD-R, magnetic tape, nonvolatile memory card, ROM, EEPROM, etc. can be used.

When the computer executes the readout program code, not only the functions of the above-described embodiment are realized, but also the OS (Operating System) running on the computer based on the instruction of the program code. ) And the like perform part or all of the actual processing, and the processing realizes the functions of the above-described embodiments.

Further, after the program code read from the storage medium is written into a memory provided in a function expansion board inserted into the computer or a function expansion unit connected to the computer, based on the instructions of the program code, The CPU provided in the function expansion board or function expansion unit performs part or all of the actual processing,
It goes without saying that a case where the function of the above-described embodiment is realized by the processing is also included.

[0059]

As described above, the first embodiment according to the present invention is described.
According to the invention, an image processing apparatus capable of reading or recognizing an identification card for identifying an image processing requester inserted into a detachable reading unit, authenticating recorded identification information, and permitting or prohibiting a request for image processing. A first determination unit that determines whether a specific error accompanied by an error release by a user has occurred while the image processing request is permitted by the identification card, and the first determination unit When it is determined that a specific error has occurred, a second determination is made to determine whether the specific error has been cleared.
And the control means for invalidating the identification card removal instruction based on the determination result by the second determination means, and the first determination means determines that a specific error has occurred. Registration means for registering the identification information recorded on the identification card as a failure log in a memory resource, so that the identification of the image processing requester in the event of a failure accompanied by an error release can be identified. Since the information is stored and managed, even if the image data is moved to another image processing apparatus without executing the error cancellation, the error can be timely recognized by the administrator or the like by referring to the registered failure log. The user who generated the message can be specified without fail.

According to the second aspect of the present invention, the power supply control means for invalidating the power-off instruction until the registration means registers the failure log in the memory resource. Therefore, the identification card is removed by the power-on / off operation. Even if an attempt is made, the situation where the power is cut off until the identification information recorded on the identification card is registered as a failure log is prevented, and the identification information for identifying the user who caused the error cannot be stored. After the occurrence of an error by avoiding the situation, even if the error is moved to another image processing apparatus without being released, an environment can be constructed in which the trace can be pursued.

According to the third aspect, after the power supply control unit cancels the invalidation of the power supply cutoff instruction, when the power supply is turned on again, it is determined whether or not the registration unit has registered the failure log in the memory resource. When the third determination unit determines that the failure log has been registered, the third determination unit and the control unit display the failure log on a display unit, and Since the card removal instruction is invalidated, when the user who caused the failure issues a power shutdown instruction and the power is shut down and restarted, the removal of the identification card can be restricted based on the failure cancellation situation, and the It is possible to construct an environment in which the user can recognize the situation and cannot easily remove the user's own identification card from the image processing apparatus in which an error has occurred and move to another image processing apparatus.

According to the fourth aspect of the present invention, there is provided an image processing apparatus capable of permitting or prohibiting an image processing request by authenticating identification information input to identify an image processing requester. While the request is permitted, first determining means for determining whether a specific error accompanied by error cancellation by the user has occurred, and the first determining means has determined that the specific error has occurred. In this case, there is provided a registering means for registering the inputted identification information as a failure log in a memory resource, so that the identification information for identifying the image processing requester in the event of a failure accompanied by error cancellation is stored and managed. Therefore, even if the user moves to another image processing apparatus without canceling the error, the administrator or the like refers to the registered failure log, and the user who has generated the error in a timely manner. It is possible to reliably identify a seat.

According to the fifth aspect, the power supply control means for invalidating the power supply cutoff instruction until the registration means registers the failure log in the memory resource. After the error occurs, the system prevents the power from being shut down until the identified identification information is registered as a failure log, and prevents the identification information for identifying the user who caused the error from being lost. Even if the image is moved to another image processing apparatus without canceling, the environment where the trace can be pursued can be constructed.

According to the sixth aspect, after the power supply control means cancels the invalidation of the power supply cutoff instruction, when the power supply is turned on again, it is determined whether or not the registration means has registered the fault log in the memory resource. A second determining unit configured to determine, and the control unit includes a control unit configured to display the failure log on a display unit when the second determining unit determines that the failure log is registered. Therefore, when the power-off instruction is issued by the user who caused the failure and the power is turned off and restarted, the user is made aware of the situation, and another image processing is performed from the image apparatus in which the error has occurred. An environment that cannot be easily moved to the device can be constructed.

According to the seventh and thirteenth aspects, the identification card for identifying the image processing requester inserted into the detachable reading section is read, the recorded identification information is authenticated, and the image processing request is issued. An error processing method of an image processing apparatus that can be permitted or prohibited, or an image processing apparatus that reads an identification card that identifies an image processing requester inserted into a detachable reading unit and authenticates recorded identification information to perform image processing. A storage medium storing a computer-readable program for controlling an image processing apparatus capable of permitting or prohibiting the request of the image processing apparatus. A first determining step of determining whether an error has occurred; and determining that the specific error has occurred in the first determining step. If was boss, a second determination step of determining whether said particular error is released,
Based on the determination result of the second determination step, the invalidation step of invalidating the instruction to remove the identification card, and when the first determination step determines that a specific error has occurred, A registration step of registering the identification information recorded on the identification card as a failure log in a memory resource, so that identification information for identifying an image processing requester in the event of a failure involving error cancellation is stored and managed. Therefore, even if the user has moved to another image processing apparatus without executing the error cancellation, the administrator or the like refers to the registered failure log so that the user who generated the error in a timely manner can be identified. It can be specified reliably.

According to the eighth and fourteenth aspects of the present invention, there is provided a power management step of invalidating a power shutdown instruction until the fault log in the registration step is registered in the memory resource. Even if an attempt is made to remove the card, the situation where the power is cut off until the identification information recorded on the identification card is registered as a failure log is prevented, and the identification information for identifying the user who generated the error is prevented. Even if an error occurs while avoiding a situation in which data cannot be stored, and an error occurs, the environment can be constructed in which the trace can be pursued even if the image is moved to another image processing apparatus without being cleared.

According to the ninth and fifteenth aspects, after the invalidation of the power shutdown instruction is canceled by the power management step, when the power is turned on again, the failure log is registered in the memory resource by the registration step. And a third determination step of determining whether the failure log is registered in the display unit when the third determination step determines that the failure log has been registered. In addition, since the instruction to remove the identification card is invalidated, when the power-off instruction is issued by the user who caused the failure and the power is shut down and restarted, the identification card is removed from the failure release status. An environment where the removal can be limited, the situation can be recognized by the user, and the user cannot remove his / her own identification card from the image device in which an error has occurred and move easily to another image processing device can be constructed. Kill.

According to the tenth and sixteenth aspects, an error processing method for an image processing apparatus capable of permitting or prohibiting an image processing request by authenticating identification information input for identifying an image processing requester. Or a storage medium storing a computer-readable program for controlling an image processing apparatus capable of permitting or prohibiting an image processing request by authenticating identification information input to identify an image processing requester. A first determining step of determining whether or not a specific error accompanied by an error release by a user has occurred while the image processing request is permitted; and a specific error is generated by the first determining step. A registration step of registering the input identification information as a failure log in a memory resource when it is determined that the failure has occurred. Since the identification information for identifying the image processing requester at the time of occurrence is stored and managed, even if the error log is moved to another image processing apparatus without performing the error cancellation, the registered failure log is stored in the administrator. And so on, it is possible to reliably identify the user who caused the error in a timely manner.

According to the eleventh and seventeenth aspects, there is provided a power management step of invalidating a power shutdown instruction until the failure log in the registration step is registered in the memory resource. To prevent a situation in which the power is shut off until the input identification information is registered as a failure log, and to prevent a situation in which identification information for identifying the user who caused the error cannot be stored, thereby preventing an error from being stored. Even if the image is moved to another image processing apparatus without canceling the error, an environment can be constructed in which the trace can be pursued.

According to the twelfth and eighteenth aspects, after the power supply cutoff instruction has been canceled by the power supply management step, when the power supply is turned on again, the failure log is registered in the memory resource by the registration step. A second determination step of determining whether the failure log has been registered, and a display step of displaying the failure log on a display unit when it is determined that the failure log has been registered by the second determination step. When a power-off instruction is issued by the user who caused the failure and the power is turned off and restarted, the situation is recognized by the user, and the error is caused by the image device to another image processing device. An environment that cannot be moved easily can be constructed.

Therefore, the identification information of the image processing requester who has caused the error factor that causes the error cancellation is registered and managed as the trace information, and the user who has not executed the error cancellation is surely specified. Is effective in that error management for notifying the specified user of the fact can be performed freely.

[Brief description of the drawings]

FIG. 1 is a block diagram illustrating a configuration of a management device according to an embodiment of the present invention.

FIG. 2 is a flowchart illustrating an example of a first error processing procedure in the management device according to the present invention.

FIG. 3 is a flowchart illustrating an example of a second error processing procedure in the management device according to the present invention.

FIG. 4 is a flowchart illustrating an example of a third error processing procedure in the management device according to the present invention.

FIG. 5 is a diagram illustrating a memory map of a storage medium that stores various data processing programs that can be read by an image processing device to which a management device according to the present invention can be applied.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Operation panel 2 Power switch 3 Bus 4 ID card reader 5 Controller 6 Log part

 ────────────────────────────────────────────────── ─── Continuing on the front page (72) Inventor Masaki Kashiwagi 3-30-2 Shimomaruko, Ota-ku, Tokyo Canon Inc. (72) Inventor Yasuo Hirouchi 3-30-2 Shimomaruko, Ota-ku, Tokyo Within Non Co., Ltd. (72) Inventor Fumio Furukawa 3-30-2 Shimomaruko, Ota-ku, Tokyo Within Canon Inc. (72) Inventor Junichi Shishizuka 3-30-2 Shimomaruko, Ota-ku, Tokyo Within Canon Inc. F term (reference) 2C061 AP04 HV09 HV31 2H027 EE08 EF01 EJ02 EJ03 EJ04 EJ05 EJ08 EJ09 EK01 EK07 GB07 5B021 AA19 NN16 NN18 NN19 NN21

Claims (18)

[Claims] An image processing apparatus capable of reading an identification card for identifying an image processing requester inserted into a detachable reading section, authenticating recorded identification information, and permitting or prohibiting an image processing request. A first determining unit that determines whether a specific error accompanied by an error release by a user has occurred while the image processing request is permitted by the identification card; and When it is determined that an error has occurred, a second determination unit that determines whether the specific error has been cleared, and based on the determination result by the second determination unit, Control means for invalidating the extraction instruction; and identification information recorded on the identification card when the first determination means determines that a specific error has occurred. The image processing apparatus characterized by comprising registration means for registering in the memory resources, the as fault logs. 2. The image processing apparatus according to claim 1, further comprising a power supply control unit that invalidates a power-off instruction until the failure log is registered in the memory resource by the registration unit. 3. A third determination for determining whether or not the fault log has been registered in the memory resource by the registration unit when the power is turned off after the invalidation of the power shutdown instruction is canceled by the power control unit. Means, when the third determination means determines that the failure log has been registered, displays the failure log on a display unit, and invalidates the instruction to remove the identification card. The image processing apparatus according to claim 1, wherein 4. An image processing apparatus capable of permitting or prohibiting an image processing request by authenticating identification information input for identifying an image processing requester, wherein the image processing request is permitted. First determining means for determining whether or not a specific error accompanied by error cancellation by the user has occurred; and when the first determining means has determined that a specific error has occurred, the input is performed. A registration unit for registering the identification information stored in the memory resource as a failure log. 5. The image processing apparatus according to claim 4, further comprising a power supply control unit that invalidates a power-off instruction until the registration unit registers the failure log in the memory resource. 6. A second determination for determining whether or not the fault log has been registered in the memory resource by the registration unit when the power is turned off after the invalidation of the power shutdown instruction is canceled by the power control unit. 5. The image according to claim 4, further comprising: a control unit configured to display the failure log on a display unit when the second determination unit determines that the failure log is registered. 6. Processing equipment. 7. An image processing apparatus capable of reading or recognizing an identification card for identifying an image processing requester inserted into a detachable reading unit and authenticating recorded identification information to permit or prohibit an image processing request. An error handling method, comprising: a first determination step of determining whether a specific error accompanied by an error release by a user has occurred while a request for image processing has been permitted by the identification card; and the first determination. When it is determined that the specific error has occurred by the step, a second determination step of determining whether the specific error has been released, and, based on the determination result by the second determination step, An invalidating step of invalidating the identification card extraction instruction; and recording in the identification card when it is determined that a specific error has occurred in the first determination step. Error processing method of an image processing apparatus characterized by comprising: a registration step of registering in the memory resource, the identification information is a failure log. 8. The error processing method for an image processing apparatus according to claim 7, further comprising a power management step of invalidating a power shutdown instruction until the failure log in the registration step is registered in the memory resource. . 9. A third determination for determining whether or not the failure log has been registered in the memory resource by the registration step when the power supply is restarted after the invalidation of the power shutdown instruction is canceled by the power management step. The invalidation step includes displaying the failure log on a display unit when the third determination step determines that the failure log has been registered, and extracting the identification card. 8. The error processing method according to claim 7, wherein the instruction is invalidated. 10. An error processing method for an image processing apparatus capable of authenticating identification information input to identify an image processing requester and permitting or prohibiting an image processing request, wherein the image processing request is A first determining step of determining whether or not a specific error accompanied by an error release by the user has occurred during the permission; and a case in which the first determining step determines that the specific error has occurred. Registering the input identification information as a failure log in a memory resource, the error processing method of the image processing apparatus. 11. The error processing method for an image processing apparatus according to claim 10, further comprising a power management step of invalidating a power shutdown instruction until the failure log in the registration step is registered in the memory resource. . 12. A second determination for determining whether or not the fault log has been registered in the memory resource by the registration step when power is turned on again after the invalidation of the power shutdown instruction is canceled by the power management step. The method according to claim 10, further comprising: a step of displaying the failure log on a display unit when the failure log is determined to be registered in the second determination step. Error processing method of the image processing apparatus. 13. An image processing apparatus capable of reading or recognizing an identification card for identifying an image processing requester inserted into a detachable reading section and authenticating recorded identification information to permit or prohibit an image processing request. A storage medium storing a program readable by a controlling computer, wherein a first error determining unit determines whether or not a specific error accompanied by an error release by a user has occurred while an image processing request is permitted by the identification card. A second determining step of determining whether or not the specific error has been canceled when it is determined in the first determining step that the specific error has occurred; and An invalidation step of invalidating the instruction to remove the identification card based on the determination result of the determination step, and a specific error caused by the first determination step Registering the identification information recorded on the identification card as a failure log in a memory resource when it is determined that the information is generated, and storing a computer-readable program. Storage medium. 14. The computer readable program according to claim 13, further comprising a power management step of invalidating a power shutdown instruction until the failure log in the registration step is registered in the memory resource. The storage medium in which it was stored. 15. A third determination for determining whether or not the fault log has been registered in the memory resource by the registration step when the power is turned off after the invalidation of the power shutdown instruction is released by the power management step. The invalidation step includes displaying the failure log on a display unit when the third determination step determines that the failure log has been registered, and extracting the identification card. 14. The storage medium storing a computer-readable program according to claim 13, wherein the instruction is invalidated. 16. A storage medium storing a computer-readable program for controlling an image processing apparatus capable of permitting or prohibiting an image processing request by authenticating identification information input to identify an image processing requester. A first determination step of determining whether or not a specific error accompanied by an error release by a user has occurred while the image processing request is permitted; and a specific error is determined by the first determination step. A registration step of registering the input identification information as a failure log in a memory resource when it is determined that the error has occurred, a computer-readable storage medium storing a computer-readable program. 17. The computer-readable program according to claim 16, further comprising a power management step of invalidating a power-off instruction until the failure log in the registration step is registered in the memory resource. The storage medium in which it was stored. 18. A second judgment for judging whether or not the fault log has been registered in the memory resource by the registration step when the power supply instruction is canceled by the power supply management step and the power is turned on again. The method according to claim 16, further comprising: a step of displaying the failure log on a display unit when the failure log is determined to be registered in the second determination step. A storage medium that stores a computer-readable program.