EP3022640A4 - Reverse showrooming et système d'interaction commerçant-client - Google Patents

Reverse showrooming et système d'interaction commerçant-client

Info

Publication number: EP3022640A4
Authority: EP; European Patent Office
Prior art keywords: tracent; customer; interaction system; showrooming; reverse
Prior art date: 2013-07-18
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.): Withdrawn

Application number

EP14826743.8A

Other languages

German (de)

English (en)

Other versions

EP3022640A2 (fr

Inventor

Scott Ellison

Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)

PayPal Inc

Original Assignee

PayPal Inc

Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)

2013-07-18

Filing date

2014-07-15

Publication date

2016-12-28

2013-07-18 Priority claimed from US13/945,670 external-priority patent/US9904946B2/en

2013-07-19 Priority claimed from US13/946,575 external-priority patent/US10217133B2/en

2014-07-15 Application filed by PayPal Inc filed Critical PayPal Inc

2016-05-25 Publication of EP3022640A2 publication Critical patent/EP3022640A2/fr

2016-12-28 Publication of EP3022640A4 publication Critical patent/EP3022640A4/fr

Status Withdrawn legal-status Critical Current

Classifications

- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales

Landscapes

Business, Economics & Management (AREA)
Accounting & Taxation (AREA)
Finance (AREA)
Strategic Management (AREA)
Development Economics (AREA)
Engineering & Computer Science (AREA)
General Business, Economics & Management (AREA)
Physics & Mathematics (AREA)
Marketing (AREA)
General Physics & Mathematics (AREA)
Economics (AREA)
Theoretical Computer Science (AREA)
Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Entrepreneurship & Innovation (AREA)
Game Theory and Decision Science (AREA)
User Interface Of Digital Computer (AREA)

EP14826743.8A 2013-07-18 2014-07-15 Reverse showrooming et système d'interaction commerçant-client Withdrawn EP3022640A4 (fr)

Applications Claiming Priority (3)

Application Number	Priority Date	Filing Date	Title
US13/945,670 US9904946B2 (en)	2013-07-18	2013-07-18	Reverse showrooming and merchant-customer engagement system
US13/946,575 US10217133B2 (en)	2013-07-19	2013-07-19	Reverse showrooming and merchant-customer engagement system
PCT/US2014/046666 WO2015009706A2 (fr)	2013-07-18	2014-07-15	Reverse showrooming et système d'interaction commerçant-client

Publications (2)

Publication Number	Publication Date
EP3022640A2 EP3022640A2 (fr)	2016-05-25
EP3022640A4 true EP3022640A4 (fr)	2016-12-28

Family

ID=52346824

Family Applications (1)

Application Number	Title	Priority Date	Filing Date
EP14826743.8A Withdrawn EP3022640A4 (fr)	2013-07-18	2014-07-15	Reverse showrooming et système d'interaction commerçant-client

Country Status (7)

Country	Link
EP (1)	EP3022640A4 (fr)
JP (2)	JP6259082B2 (fr)
KR (1)	KR20160032033A (fr)
CN (1)	CN105339966A (fr)
AU (1)	AU2014290234A1 (fr)
CA (1)	CA2915663A1 (fr)
WO (1)	WO2015009706A2 (fr)

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US9904946B2 (en)	2013-07-18	2018-02-27	Paypal, Inc.	Reverse showrooming and merchant-customer engagement system
CN105761043A (zh) *	2016-02-22	2016-07-13	无锡中科富农物联科技有限公司	具有产品推荐能力的农资仓库管理系统
JP2018010519A (ja) *	2016-07-14	2018-01-18	東芝テック株式会社	情報通知装置、情報通知システム及びプログラム
WO2018023127A1 (fr)	2016-07-29	2018-02-01	ACF Technologies, Inc.	Système automatique de mise en file d'attente de médias sociaux
MX2019001240A (es) *	2016-07-29	2019-09-23	Acf Tech Inc	Sistema de cola automatizado.
CN108335116A (zh) *	2017-01-20	2018-07-27	K11集团有限公司	一种顾客识别及交叉销售装置
CN106921945A (zh) *	2017-02-22	2017-07-04	上海斐讯数据通信技术有限公司	一种商品的定位导购方法及系统
KR101864538B1 (ko)	2017-05-24	2018-06-04	박성근	키워드 코딩 매매시스템.
WO2019072194A1 (fr) *	2017-10-13	2019-04-18	Midea Group Co., Ltd.	Procédé et système pour fournir un échange d'informations personnalisé, sur site
WO2019093291A1 (fr) *	2017-11-07	2019-05-16	日本電気株式会社	Dispositif d'aide au service client, procédé d'aide au service client et support d'enregistrement lisible par ordinateur
JP7371614B2 (ja) *	2018-03-20	2023-10-31	日本電気株式会社	店舗管理装置および店舗管理方法
JP6572354B1 (ja) *	2018-08-10	2019-09-11	ＲｅｇａｉｎＧｒｏｕｐ株式会社	営業提案システム、営業提案プログラム及び営業提案方法
JP7300423B2 (ja) *	2020-06-16	2023-06-29	日立チャネルソリューションズ株式会社	認証システムおよび認証方法
CN112738536B (zh) *	2020-12-24	2023-06-30	成都世纪飞扬广告有限公司	基于社交直播电商分布式的数据匹配方法
KR20230068813A (ko)	2021-11-11	2023-05-18	오명재	문자 기반의 트레이딩시스템.
CN114401313B (zh) *	2021-12-15	2024-09-13	杭州淘天电子商务科技有限公司	用户间互动的方法及电子设备

Citations (4)

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US20060010027A1 (en) *	2004-07-09	2006-01-12	Redman Paul J	Method, system and program product for measuring customer preferences and needs with traffic pattern analysis
US20060131401A1 (en) *	2004-12-09	2006-06-22	Do Phuc K	Virtual shopping environment
US20090157472A1 (en) *	2007-12-14	2009-06-18	Kimberly-Clark Worldwide, Inc.	Personalized Retail Information Delivery Systems and Methods
WO2009117162A1 (fr) *	2008-03-21	2009-09-24	The Kroger Co.	Acquisition de données réelles de comportement d’acheteur en temps réel pendant une sélection de produits d’un acheteur

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US6314406B1 (en) *	1996-06-26	2001-11-06	Telxon Corporation	Customer information network
US7406437B2 (en) *	2000-11-30	2008-07-29	Ncr Corporation	System and method for directing customers to product locations within a store
US9165270B2 (en) *	2000-12-20	2015-10-20	International Business Machines Corporation	Predicting likelihood of customer attrition and retention measures
JP2003308374A (ja) *	2002-04-15	2003-10-31	Ntt Data Corp	動線情報取得システム、動線情報取得装置、携帯端末及びプログラム
JP2006113711A (ja) *	2004-10-13	2006-04-27	Matsushita Electric Ind Co Ltd	マーケティング情報提供システム
JP4672526B2 (ja) *	2005-11-08	2011-04-20	富士通株式会社	販売支援システム，販売支援装置，販売支援方法および販売支援プログラム
US7487116B2 (en) *	2005-12-01	2009-02-03	International Business Machines Corporation	Consumer representation rendering with selected merchandise
JP2007300572A (ja) *	2006-05-08	2007-11-15	Hitachi Ltd	センサネットシステム、センサネット位置特定方法
US7739157B2 (en) *	2008-01-15	2010-06-15	Sunrise R&D Holdings, Llc	Method of tracking the real time location of shoppers, associates, managers and vendors through a communication multi-network within a store
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US8326700B1 (en) *	2009-02-03	2012-12-04	Amdocs Software Systems Limited	System, method, and computer program for automatically displaying information for quickly comparing a specific item with others
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JP2011048462A (ja) *	2009-08-25	2011-03-10	Toshiba Tec Corp	販売支援装置及びプログラム
US20110246306A1 (en) *	2010-01-29	2011-10-06	Bank Of America Corporation	Mobile location tracking integrated merchant offer program and customer shopping
JP2013077099A (ja) *	2011-09-30	2013-04-25	Dainippon Printing Co Ltd	位置情報配信サーバ、位置情報配信システム、位置情報配信方法、プログラムおよび記録媒体
US11580562B2 (en) *	2011-10-25	2023-02-14	Alexander Song	Anti-fraud financial transactions system

2014
- 2014-07-15 EP EP14826743.8A patent/EP3022640A4/fr not_active Withdrawn
- 2014-07-15 CN CN201480035963.3A patent/CN105339966A/zh active Pending
- 2014-07-15 KR KR1020157036133A patent/KR20160032033A/ko not_active Ceased
- 2014-07-15 AU AU2014290234A patent/AU2014290234A1/en not_active Abandoned
- 2014-07-15 JP JP2016527029A patent/JP6259082B2/ja active Active
- 2014-07-15 WO PCT/US2014/046666 patent/WO2015009706A2/fr active Application Filing
- 2014-07-15 CA CA2915663A patent/CA2915663A1/fr not_active Abandoned
2017
- 2017-06-29 JP JP2017126940A patent/JP6416991B2/ja active Active

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
US20060010027A1 (en) *	2004-07-09	2006-01-12	Redman Paul J	Method, system and program product for measuring customer preferences and needs with traffic pattern analysis
US20060131401A1 (en) *	2004-12-09	2006-06-22	Do Phuc K	Virtual shopping environment
US20090157472A1 (en) *	2007-12-14	2009-06-18	Kimberly-Clark Worldwide, Inc.	Personalized Retail Information Delivery Systems and Methods
WO2009117162A1 (fr) *	2008-03-21	2009-09-24	The Kroger Co.	Acquisition de données réelles de comportement d’acheteur en temps réel pendant une sélection de produits d’un acheteur

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
ANONYMOUS: "Google Glass - Wikipedia", 16 July 2013 (2013-07-16), XP055317371, Retrieved from the Internet <URL:https://en.wikipedia.org/w/index.php?title=Google_Glass&oldid=564514004> [retrieved on 20161108] *

Also Published As

Publication number	Publication date
CN105339966A (zh)	2016-02-17
WO2015009706A3 (fr)	2015-10-29
JP6259082B2 (ja)	2018-01-10
WO2015009706A2 (fr)	2015-01-22
CA2915663A1 (fr)	2015-01-22
JP6416991B2 (ja)	2018-10-31
JP2016527627A (ja)	2016-09-08
JP2017194994A (ja)	2017-10-26
AU2014290234A1 (en)	2016-01-21
KR20160032033A (ko)	2016-03-23
EP3022640A2 (fr)	2016-05-25

Publication	Publication Date	Title
EP3022640A4 (fr)	2016-12-28	Reverse showrooming et système d'interaction commerçant-client
EP2883128A4 (fr)	2016-01-20	Détection d'interaction
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EP2999429A4 (fr)	2016-11-30	Système de greffon d'endoprothèse d'aorte ascendante
EP2972999A4 (fr)	2016-08-10	Système d'apprentissage interactif
EP2948344A4 (fr)	2016-09-07	Système de parcmètre
EP3070711A4 (fr)	2016-11-23	Système d'entrée intelligent
EP2968853A4 (fr)	2016-11-09	Cathéter de surpression et systèmes et procédés associés
EP2949015A4 (fr)	2016-09-07	Laser de 193 nm et système d'inspection
EP2989214A4 (fr)	2016-12-28	Détermination d'interaction in situ
EP3071303A4 (fr)	2016-11-16	Système d'escalier et de démarche physiothérapeutique assisté par ordinateur
EP2970372A4 (fr)	2016-10-05	Lymphocytes t modifiés
EP2801243A4 (fr)	2015-08-19	Systèmes et procédés de fourniture d'éclairage de haut-mât
EP2964768A4 (fr)	2016-11-09	Système d'expression cellulaire
BR112014029343A2 (pt)	2017-06-27	dispositivo e sistema
EP2968749A4 (fr)	2016-12-28	Système de perfusion à double action
EP2967707A4 (fr)	2016-11-23	Système et procédés cryogéniques
EP2972777A4 (fr)	2016-10-12	Système d'examen
BR112014031384A2 (pt)	2017-06-27	métodos e sistemas
EP2989583A4 (fr)	2016-10-19	Configuration de système
EP2868258A4 (fr)	2016-02-24	Système d'imagerie
EP3051808A4 (fr)	2016-10-12	Système de fourniture d'informations
BR112014000049A2 (pt)	2017-02-07	pirrolotriazinas substituídas com hidroximelilarilo e sua utilização
DK3052522T3 (da)	2020-02-24	Anti-sox 10 antistofsystemer og -fremgangsmåder
EP2900265A4 (fr)	2016-05-25	Systèmes d'anticorps anti-uroplakine ii et méthodes associées

Legal Events

Date	Code	Title	Description
2016-04-22	PUAI	Public reference made under article 153(3) epc to a published international application that has entered the european phase	Free format text: ORIGINAL CODE: 0009012
2016-05-25	17P	Request for examination filed	Effective date: 20151217
2016-05-25	AK	Designated contracting states	Kind code of ref document: A2 Designated state(s): AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO RS SE SI SK SM TR
2016-05-25	AX	Request for extension of the european patent	Extension state: BA ME
2016-10-26	DAX	Request for extension of the european patent (deleted)
2016-12-28	A4	Supplementary search report drawn up and despatched	Effective date: 20161130
2016-12-28	RIC1	Information provided on ipc code assigned before grant	Ipc: G06Q 30/06 20120101ALI20161124BHEP Ipc: G06Q 30/02 20120101ALI20161124BHEP Ipc: G06F 3/048 20060101ALI20161124BHEP Ipc: G06Q 30/00 20120101AFI20161124BHEP
2017-08-13	STAA	Information on the status of an ep patent application or granted ep patent	Free format text: STATUS: REQUEST FOR EXAMINATION WAS MADE
2017-12-08	STAA	Information on the status of an ep patent application or granted ep patent	Free format text: STATUS: THE APPLICATION IS DEEMED TO BE WITHDRAWN
2018-01-10	18D	Application deemed to be withdrawn	Effective date: 20170627