EP2208701A1 - Method for controlling a lift assembly - Google Patents

Abstract

The method involves entering a destination call or receiving an identification code on a call entry floor. The destination call or the identification code designates an arrival floor. A trip by elevator cabins (1,1',1'') from a departure floor to an arrival floor is determined. The fulfillment of a situation-specific parameter is determined before determining a trip. A situation-compatible call assignment is determined for a trip having a floor difference of zero between the call entry floor and the departure floor, if the situation-specific parameter is fulfilled. An independent claim is also included for a computer program product with a computer program unit for a computer-readable data storage.

Description

The invention relates to a method for controlling an elevator installation according to the preamble of claim 1.

In an elevator system, a landing call is traditionally made, whereupon an elevator car is moved to the floor of the call input. After the passenger has entered the elevator car, a car call is made to a desired destination floor and the elevator car is moved to this destination floor. In the case of a destination call, on the other hand, a designation of the desired destination floor is already made when the call is entered, so that no more cabin calls are necessary. Thus, the destination call control already knows the destination floor in the call input and can therefore optimize not only the start of the call input floor but also that of the destination floor, which increases the efficiency of the control.

EP0459169A1 discloses for this purpose a method for controlling an elevator installation with double elevator cars, which double elevator cars approach adjacent floors of a building at the same time. Thus, passengers board and leave the two double elevator cars simultaneously on adjacent even and odd floors, which increases the transport capacity of the elevator installation. In this case, a destination call control with instant allocation of destination calls is used. For a destination call, the passenger on the call input floor is assigned a departure floor. Call input floor and departure floor can differ by one floor difference. For example, the passenger on a call input floor places a destination call on a destination floor and is served by a double elevator car departing from a higher or lower departure floor. But also the destination floor and the arrival floor can differ by one floor difference. Thus, the passenger can make a destination floor and is moved from a double elevator car from the call input floor to an arrival floor located above or below the destination floor. Statistically, the passenger has 50% chance to be moved from the call input floor to the destination floor with this procedure without changing floors.

The object of the present invention is to further develop this process.

This object is solved by the invention according to the definition of the characterizing features of independent claim 1.

In the method according to the invention for controlling an elevator installation with several elevator cars per elevator shaft, at least one destination call is entered on at least one call input floor or at least one identification code is received; the destination call or identification code designating a destination floor; wherein for the destination call or identification code at least one journey with at least one elevator car is determined from a departure floor to an arrival floor; It is checked before determining a ride, if at least one situation-specific parameter is met; and if a situation-specific parameter is met, at least one situation-appropriate call allocation for a trip with a floor difference of zero between the call input floor and the departure floor or with a floor difference of zero between the destination floor and the arrival floor is determined.

This has the advantage that a situation-specific parameter is checked before determining a journey, which makes it possible to determine a journey from the call input floor to the destination floor with a floor difference of zero, so that the passenger does not climb stairs or use escalators or

Must take detours to get to a departure floor or arrival floor. After all, the purpose of the elevator system is to transport the passenger not only quickly but also comfortably in the building. The invention avoids suboptimal trips here. While at high traffic levels, the comfort of the individual passenger can only be improved with disproportionately large reductions in the operating costs of all passengers, it is quite possible for low and medium traffic to make a situation-appropriate call allocation for a ride from the call input floor to the destination floor with a floor difference of zero , By taking into account the specific situation of the elevator system suboptimal trips are avoided and the expectation of the passenger on the performance of the elevator system is not disappointed.

Advantageous developments of the invention are described in the dependent claims.

Advantageously, the situation-specific parameter used is at least one instantaneous traffic volume of the elevator installation or of at least one elevator car or at least one instantaneous time or at least one instantaneous day of the week or at least one instantaneous path distance of a passenger to at least one elevator car.

This has the advantage that a situation-specific parameter is set, which can be checked easily and separately from the determination of a journey, which saves computing power.

Advantageously, if a situation-specific parameter is not met, at least one most favorable call allocation for a trip with a non-zero floor difference between the call input floor and the departure floor or with a non-zero Floor difference between the arrival floor and the arrival floor.

This has the advantage that, if the situation of the elevator installation does not allow it, a most favorable call allocation for a journey with a non-zero floor difference is determined.

Advantageously, before ascertaining a journey, instead of checking a situation-specific parameter, it is checked whether at least one passenger benefit exists, and if a passenger benefit exists, at least one passenger-friendly call allocation is determined for a journey with passenger benefits.

This has the advantage that a passenger benefit in the call allocation is taken into account. For this purpose, it is checked before determining a trip, whether a passenger benefit exists, and if a passenger benefit exists, a passenger-friendly call allocation is determined.

Advantageously, at least one waiting time or at least one destination time or at least one change of direction or at least one transfer number or at least one intermediate number or at least one elevator car passenger number or at least one route distance or at least one way passenger number or at least one Elevator cabin equipment used.

This has the advantage that diverse and different passenger benefits can be specifically taken into account when determining a passenger-friendly call allocation.

Advantageously, before ascertaining a journey, it is checked whether at least one passenger benefit exists, and if a situation-specific parameter is not fulfilled, but a passenger benefit exists, at least one passenger-friendly call allocation determined for a ride with passenger benefits.

This has the advantage that if a situation-specific parameter is not met, at least one passenger benefit is taken into account in the call allocation.

Advantageously, it is checked before determining a ride, if at least one passenger benefit exists, if a situation-specific parameter is not met and a passenger benefit does not exist, at least one most favorable call allocation for a ride with a non-zero floor difference between the call input floor and the departure floor or determined with a non-zero floor difference between the arrival floor and the arrival floor.

This has the advantage that if it does not allow the situation of the elevator system and there is no passenger benefit, a cheapest call allocation for a ride with a non-zero floor difference is determined.

Advantageously, the destination call is input to at least one call input device or at least one mobile device. Advantageously, the destination call is entered with at least one user code on at least one call input device or on at least one mobile device.

This has the advantage that the passenger can enter a destination call with great flexibility both at a stationary call input device of the elevator installation and at a mobile device. If a user profile is also to be called, the passenger can enter a user code in addition to the identification code.

Advantageously, the input destination call is associated with the address of the call input device at which the destination call was entered, is transmitted to at least one destination call control or the input destination call with the address of the mobile device to which the destination call was entered, transmitted to the destination call control. Advantageously, the input destination call and the input user code with the address of the call input device to which the destination call and the user code have been input to at least one destination call control is transmitted or the input destination code and the user code entered with the address of the mobile device to which Advantageously, at least one destination call acknowledgment signal is transmitted from the destination call controller to the address of the call input device at which the destination call was entered or at least one destination call acknowledgment signal is sent from the destination call controller Address of the mobile device on which the destination call was entered.

This has the advantage that the passenger, in response to his destination call or user code, receives feedback from a destination call controller, which feedback is transmitted to the address of the destination call input device.

Advantageously, at least one mobile device sends at least one identification code to at least one call input device or to at least one destination call controller; the transmitted identification code is received by the call input device; the received identification code is transmitted from the call input device to the destination call controller; the transmitted identification code is received by the destination call controller; and from the destination call control, at least one destination call is read from at least one computer-readable data store for the received identification code. Advantageously, at least one mobile device sends at least one identification code to the destination call controller; the transmitted identification code is received by the destination call controller; and from the destination call control for the received identification code, at least one destination call is read from at least one computer-readable data store.

This has the advantage that the passenger can also just send an identification code. This can be done in passing at a stationary call input device or from the distance directly to the destination call control.

Advantageously, at least one mobile device sends at least one identification code to at least one call input device; the identification code is transmitted from the call input device to the destination call controller with the address of the call input device to which the identification code has been sent; the transmitted identification code and the transmitted address of the call input device are received by the destination call controller; and from the destination call control, at least one destination call is read from at least one computer-readable data store for the received identification code. Advantageously, at least one mobile device sends at least one identification code to the destination call controller; the identification code is sent to the destination call controller with the address of the mobile device; the sent identification code and the address of the mobile device are received by the destination call controller; and from the destination call control, at least one destination call is read from at least one computer-readable data store for the received identification code.

This has the advantage that the passenger, in response to an identification code, receives a feedback from the destination call controller, which feedback is transmitted to the address of the identification code transmitter.

Advantageously, at least one call allocation is determined by the destination call controller for a journey. Advantageously, at least one situational call allocation with a floor difference of zero from the destination call control for a journey determined. Advantageously, at least one most favorable call allocation with a non-zero floor difference is determined by the destination call control for a journey.

This has the advantage that the destination call control, depending on the situation of the elevator system, determines a situation-appropriate call allocation for a trip with floor difference equal to zero or a trip with non-zero floor difference as the cheapest call allocation with the shortest possible waiting time or the shortest possible destination time.

Advantageously, at least one passenger-friendly call allocation with at least one passenger's benefit is determined by the destination call controller for a journey; and that at least one waiting time or at least one destination time or at least one change of direction or at least one transfer number or at least one intermediate number or at least one elevator car passenger number or at least one route distance or at least one way passenger number or at least one Elevator cab equipment is used.

This has the advantage that the destination call control, depending on the situation of the elevator installation, determines a passenger-friendly call allocation with an additional individual passenger benefit, which passenger benefits can be very different.

Advantageously, at least one passenger-friendly call allocation with at least one passenger's benefit is determined by the destination call controller for a journey; wherein a plurality of passenger benefits are set in different rank heights and of the destination call control is used at least a highest ranking passenger benefit.

This has the advantage that passenger benefits can be weighted individually.

Advantageously, at least one call allocation is output as at least one destination call acknowledgment signal on at least one output device of the call input device or on at least one input / output device of the mobile device. Advantageously, at least one multimedia information is output for the passenger-friendly call allocation.

This has the advantage that the passenger receives a variety of useful information output from the destination call controller.

Advantageously, before checking whether at least one situation-specific parameter or at least one passenger benefit is fulfilled, at least one passenger benefit or at least one situation-specific parameter is output as multimedia information on at least one input / output device from at least one call input device or from at least one mobile device.

This has the advantage that the passenger receives many useful information from the destination call control before the call is entered.

Advantageously, a passenger-friendly call allocation is output with an optimum with regard to at least one passenger benefit waiting time or target time or change of direction or transfer number or intermediate number or elevator cabin passenger number or distance or route passenger number or elevator car equipment.

This has the advantage that the passenger receives feedback about his actually realized passenger benefit.

Advantageously, a computer program product comprises at least one computer program means which is suitable for implementing the method for controlling an elevator installation in that at least one method step is executed when the computer program means enters the processor of a call input device or a mobile device or a destination call control is loaded. Advantageously, the computer-readable data memory comprises such a computer program product.

Fig. 1

eine schematische Ansicht eines Teils eines Ausführungsbeispiels einer Aufzugsanlage;

Fig. 2

eine schematische Ansicht eines Teils eines ersten Ausführungsbeispiels einer Rufeingabe bei der Aufzugsanlage gemäss Fig. 1;

Fig. 3

eine schematische Ansicht eines Teils eines zweiten Ausführungsbeispiels einer Rufeingabe bei der Aufzugsanlage gemäss Fig. 1;

Fig. 4

eine schematische Ansicht eines Teils eines dritten Ausführungsbeispiels einer Rufeingabe bei der Aufzugsanlage gemäss Fig. 1;

Fig. 5

eine Flussdiagramm eines Teils eines ersten Ausführungsbeispiels des Verfahrens zur Steuerung einer Aufzugsanlage gemäss Fig. 1 bis 4;

Fig. 6

eine Flussdiagramm eines Teils eines zweiten Ausführungsbeispiels des Verfahrens zur Steuerung einer Aufzugsanlage gemäss Fig. 1 bis 4;

Fig. 7

eine Flussdiagramm eines Teils eines dritten Ausführungsbeispiels des Verfahrens zur Steuerung einer Aufzugsanlage gemäss Fig. 1 bis 4;

Fig. 8

eine Flussdiagramm eines Teils eines vierten Ausführungsbeispiels des Verfahrens zur Steuerung einer Aufzugsanlage gemäss Fig. 1 bis 4; und

Fig. 9

eine Flussdiagramm eines Teils eines fünften Ausführungsbeispiels des Verfahrens zur Steuerung einer Aufzugsanlage gemäss Fig. 1 bis 4.

The invention will be explained in detail with reference to the figures . This shows:

Fig. 1

a schematic view of a part of an embodiment of an elevator system;

Fig. 2

a schematic view of a portion of a first embodiment of a call input in the elevator system according to Fig. 1 ;

Fig. 3

a schematic view of a part of a second embodiment of a call input in the elevator system according to Fig. 1 ;

Fig. 4

a schematic view of part of a third embodiment of a call input in the elevator system according to Fig. 1 ;

Fig. 5

a flowchart of a part of a first embodiment of the method for controlling an elevator system according to Fig. 1 to 4 ;

Fig. 6

a flowchart of a part of a second embodiment of the method for controlling an elevator system according to Fig. 1 to 4 ;

Fig. 7

a flowchart of a part of a third embodiment of the method for controlling an elevator system according to Fig. 1 to 4 ;

Fig. 8

a flowchart of a part of a fourth embodiment of the method for controlling an elevator system according to Fig. 1 to 4 ; and

Fig. 9

a flowchart of a part of a fifth embodiment of the method for controlling an elevator system according to Fig. 1 to 4 ,

Fig. 1 shows an embodiment of an elevator system 10 with at least one elevator in a building. Each elevator has a plurality of elevator cars 1, 1 ', 1 "per elevator shaft S0, S0', S0" .The elevator cars 1, 1 ', 1 "are in the elevator shaft S0, S0'S0" individually or as multiple elevator cars, as by vertical Arranged in the elevator shaft S0 'is an elevator with a double elevator car 1, 1. The elevator shaft S0' has an elevator with two elevator cars 1, 1 'arranged one above the other Elevator with a triple elevator car 1, 1 ', 1 "arranged. The building has a larger number of floors S1 to S9 with building doors 9. For example, at least one room or corridor or stairwell can be reached via a building door 9 on each floor S1 to S9. On each of the floors S1 to S9, a passenger can enter or leave an elevator car 1, 1 ', 1 "via at least one landing door .. In at least one machine room S10, at least one elevator control 2, 2', 2" is arranged for each elevator. Each elevator control 2, 2 ', 2 "controls at least one elevator drive and at least one door drive of the elevator and thus moves the elevator car 1, 1', 1" and opens and closes at least the landing door. From at least one shaft information, each elevator control 2, 2 ', 2 "receives information about the current position of the elevator car 1, 1', 1" in the elevator shaft S0, S0 ', S0. "Each elevator control 2, 2', 2" has at least one Signal bus adapter 28, 28 ', 28 "for at least one signal bus 8, 8', 8" on. Each subscriber of the communication in the signal bus 8, 8 ', 8 "has a unique address The signal bus 8, 8', 8" is for example a LON bus with LON protocol, an Ethernet network with the Transmission Control Protocol / Internet Protocol (TCP / IP), an attached resources computer network (ARCNET), etc. The landing door, the elevator drive, the door operator, the shaft information and other components of an elevator such as a counterweight, a propellant and suspension means, etc. are solely for the sake of clarity of illustration in Fig. 1 not shown.

Fig. 2 and 3 show two embodiments of a call input device 4 for inputting at least one destination call. On each floor S1 to S9 at least one call input device 4 is arranged stationarily near a landing door. The call input device 4 may be mounted on a building wall or is isolated in a space in front of the landing door. In a housing of the call input device 4, at least one transmitting / receiving device 40 for at least one radio network 7, 7 ', at least one network adapter 46 for at least one network 6, at least one output device 42 and at least one electrical power supply are arranged. In addition, at least one input device 41 can be arranged in the housing of the call input device 4. The call input device 4 has at least one processor and at least one computer-readable data memory. From the computer-readable data memory, at least one computer program means is loaded into the processor and executed. The computer program means controls the transceiver 40, the network adapter 46, the input device 41 and the output device 42.

According to Fig. 2 the call input device 4 as an input device 41 a plurality of keys with which the passenger can enter a destination call via at least one sequence of numbers by hand. According to Fig. 3 the call input device 4 is buttonless and a destination call is made contactlessly by reading at least one identification code from at least one mobile device 5 carried by the passenger by the transceiver 40. On the output device 42 at least one destination call acknowledgment signal is output to the passenger , The passenger thus receives on the output device 42 an optical or Acoustic destination call acknowledgment. The call input via keys and the contactless call input can be combined with each other. The passenger can change or delete the destination call provided by reading the computer-readable data memory on the input device 41 of the call input device 4. According to Fig. 3 the input device 41 is a touch screen, which touch screen is also the output device 42 at the same time.

At least one destination call controller 3, 3 ', 3 "has at least one processor, at least one computer-readable data memory, at least one network adapter 36 for the fixed network 6 or at least one transmitter / receiver device 30 for the radio network 7, 7', at least one signal bus. Adapters 38, 38 ', 38 "for the signal bus 8, 8', 8" and at least one electrical power supply The call input device 4 transmits an input destination call T1 or a read identification code T1 'to the destination call control 3, 3' in the fixed network 6. , 3 ". The destination call control 3, 3 ', 3 "assigns at least one destination call to the identification code T1' or determines at least one journey for a destination call T1 Fig. 1 the destination call control 3, 3 ', 3 "is a separate electronic unit in its own housing, which is placed, for example, on the floor S1 The destination call control 3, 3', 3" can also be an electronic insert, for example in the form of a printed circuit board, which is a printed circuit board according to Fig. 2 in a housing of an elevator control 2, 2 ', 2 "or according to Fig. 3 is inserted in a housing of a call input device 4. If the elevator installation 10 has a plurality of destination call controls 3, 3 ', 3 ", for example, according to FIG Fig. 2 associated with each elevator control 2, 2 ', 2 "a destination call control 3, 3', 3", the destination call controllers 3, 3 ', 3 "communicate with one another via the fixed network 6.

A most favorable call allocation designates a journey with at least one elevator car 1, 1 ', 1 "from a departure floor to an arrival floor with the shortest possible waiting time or the shortest possible destination time Arrival floor does not have to match the destination floor desired by the passenger according to the destination call. When the most favorable call allocation to the elevator car 1, 1 ', 1 "is assigned, at least one departure call signal and at least one arrival call signal are generated and sent via the signal bus 8, 8', 8" to the signal bus adapter 28, 28 ', 28 "of the elevator control 2 2 ', 2 "of this elevator car 1, 1', 1" is transmitted from the computer-readable data memory of the destination call control 3, 3 ', 3 "to the processor of the destination call control 3, 3', 3" and at least one computer program means The computer program means also performs the generation of the departure call signal and the arrival call signal The computer program means also controls the communication with the elevator control 2, 2 ', 2 "via the signal bus 8, The computer program means of the destination call control 3, 3 ', 3 "can also be used in a processor of a call input device 4 or a Elevator control 2, 2 ', 2 "loaded and executed there. The computer-readable data memory of the destination call control 3, 3 ', 3 "can also be a computer-readable data memory of a call input device 4 or of an elevator control 2, 2', 2".

The mobile device 5 is carried by the passenger and is a Frequency Identification Device (RFID) or a mobile phone or a computer with at least one transceiver 50. According to 3 and 4 In addition, at least one input / output device 51, 52 is arranged in the mobile device 5. The input / output device 51, 52 is a touch screen. At least one destination call acknowledgment signal is output to the passenger on the input / output device 51, 52. The passenger thus receives an optical or acoustic destination call acknowledgment on the input / output device 52. The mobile device 5 has at least one processor, at least one computer-readable data memory and at least one electrical power supply. From the computer-readable data memory, at least one computer program means is loaded into the processor and executed. The Computer program means controls the transmission and reception of the transceiver 50 as well as the input and output via the input / output device 51, 52.

The call input device 4 or the mobile device 5 or the destination call control 3, 3 ', 3 "communicate with each other via landline 6 or via radio network 7, 7. In the case of RFID, the range of the radio network 7, 7' is up to a few centimeters It can also be a local wireless network 7, 7 'with a range of several tens of meters to several ten kilometers, such as Bluetooth according to the standard IEEE 802.15.1, ZigBee according to the standard IEEE 802.15.4, Wireless Local Area Network (WLAN) according to the standard IEEE802.11 or Worldwide Interoperability for Microwave Access (WIMAX) according to the standard IEEE802.16 The radio frequency used by the radio network 7, 7 'is based on RFID at 125 kHz, 13.56 MHz, 2.45 GHz, etc., in a WLAN or ZigBee, for example, it is in the 2.4 GHz band or in the 5.0 GHz band and in WIMAX in the ten to 66 GHz band.As radio network 7, 7 'can also be known mobile radio networks such as Global System for Mobile Communication (GSM) with Use frequencies from 900 to 1900 MHz. Both the fixed network 6 and the radio network 7, 7 'allow bidirectional communication according to known and proven network protocols such as Transmission Control Protocol / Internet Protocol (TCP / IP) or Internet Packet Exchange (IPX). Each participant transmits data together with a unique address of the subscriber to a unique address of an addressee. The fixed network 6 has several electrical or optical data cable, which are installed in the building under plaster.

According to Fig. 2 the mobile device 5 is an RFID with a transmitting / receiving device 50 in the form of a coil. The coil inductively absorbs energy from the electromagnetic field of the radio network 7 of the transceiver 40 of the call input device 4 and is energetically activated. The energetic activation takes place automatically as soon as the RFID is within range of the radio network 7. As soon as the RFID is energetically activated, the processor reads a stored in the computer-readable data memory identification code T1 ', which is sent via the coil to the transmitting / receiving device 40 of the call input device 4. The energetic activation of the RFID and the transmission of the identification code T1 'to the call input device 4 takes place without contact. The call input device 4 transmits the identification code T1 'to the destination call control 3, 3', 3 "via the landline network 6. The destination call control 3, 3 ', 3" transmits at least one destination call acknowledgment signal to the call input device 4.

According to Fig. 3 the mobile device 5 communicate with the call input device 4 in a first radio network 7, with the destination call control 3, 3 ', 3 "the mobile device 5 communicates in a second radio network 7', while the call input device 4 and the destination call control 3, 3 ', 3 "in landline 6 communicate with each other. As soon as the mobile device 5 is within range of the first radio network 7, the mobile device 5 transmits in the first radio network 7 an identification code T1 'stored in the computer-readable data memory or a destination call input via the input / output device 51, 52 to the call input device 4 Calling input device 4 transmits the identification code T1 'or the destination call T1 to the destination call control 3, 3', 3 "in the fixed network 6. The destination call control 3, 3 ', 3" transmits at least one destination call acknowledgment signal either in the fixed network 6 to the call input device 4 or 4 in the second radio network 7 'to the mobile device 5.

In a third embodiment of the call input of destination calls according Fig. 4 an independent call input device 4 is not necessary since the mobile device 5 communicates directly with at least one transceiver 30 integrated in the destination call control 3, 3 ', 3 "via the transceiver 50 in the radio network 7. As soon as the mobile device 5 in the Range of the radio network 7, the passenger can transmit an identification code T1 'or destination call T1 to the destination call control 3, 3', 3 "and receives from the destination call control 3, For example, at least one transmitting / receiving device 30 of the destination call controller 3, 3 ', 3 "is arranged on each floor S1 to S9 so that the floor S1 to S9 communicates with the mobile device 5 Transceiver 30 is assigned a call input floor. Alternatively or in addition to this, the mobile device 5 together with the destination call T1 or identification code T1 'transmits at least one location coordinate to which location coordinate a call input floor is assigned. The location coordinate can be detected by at least one sensor of the mobile device 5, such as a known Global Positioning System (GPS) or a barometric altimeter.

The destination call control 3, 3 ', 3 "operates after at least one optimization process for determining at least one most favorable call allocation for a destination call Fig. 5 to 9 show flow diagrams of five embodiments of the method for controlling an elevator installation 10. The individual method steps are described in more detail below:

In a method step A1 , a call input floor and a desired destination floor are determined for a destination call T1 or an identification code T1 ' . The call input floor is the floor S1 to S9 on which the call input device 4 is located in the building, or the floor S1 to S9, from which the mobile device 5 communicates with the destination call control 3, 3 ', 3 "The destination floor is that desired by the passenger The pairing consisting of call input floor and the destination floor desired by the passenger is stored for each destination call in the computer-readable data memory of the destination call control 3, 3 ', 3 "and retrievable from there.

In a method step A2 , at least one instantaneous value of a situation-specific parameter T2 such as an instantaneous traffic volume of the elevator installation 10, an instantaneous traffic volume of an elevator car 1, 1 ', 1 ", an instantaneous time, an instant day of the week, an instantaneous distance of a passenger to an elevator car 1, 1 ', 1", etc. are detected. Especially at rush hours, an arrival rate of passengers in short time intervals can change significantly and reach the capacity limit of the elevator installation 10. For example, a situation-specific parameter T2 indicates, as a percentage, an instantaneous traffic volume of the elevator installation 10 or elevator car 1, 1 ', 1 ".Also it is desirable to make an elevator car 1, 1', 1" available on the departure floor only at the time, on which the passenger, who according to destination call T1 or identification code T1 'is to be moved in the building, has actually reached the elevator car 1, 1', 1 ", ie the actual allocation of the elevator car 1, 1 ', 1" takes place shortly before the passenger reaches the elevator installation 10 on the departure floor or transfer floor. For example, another situation-specific parameter T2 indicates an instantaneous route distance of a passenger to the elevator car 1, 1 ', 1 "on the departure floor in meters The method step A2 is permanently updated, for example, the situation-specific parameter T2 every two seconds, preferably each The situation-specific parameter T2 is stored in the computer-readable data memory of the elevator control 2, 2 ', 2 "or the destination call control 3, 3', 3" and is retrievable therefrom, for example, an instantaneous time or an instant day of the week Such a rush hour can be on weekdays in the morning between 7 o'clock to 9 o'clock, at noon between 11 o'clock to 13 o'clock and in the evening between 16 o'clock to 18 o'clock.

In a method step A5 , at least one passenger benefit T5 such as waiting time, destination time, change of direction number, transfer number, intermediate stop number, elevator car passenger number, route distance, route passenger number, elevator car equipment, etc. is generated. The method step A5 can take place beforehand when the elevator installation 10 is put into operation and is permanently updated. The passenger benefit can be individually differentiated. For example, a distinction is made between passengers who are a very important person (VIP) or an important person (IP) or a standard person (SP). For a middle building with about 30 storeys, the passenger benefit T5 is defined as follows:

The waiting time is the time between the destination call input and the opening of the landing door upon arrival of the elevator car 1, 1 ', 1 "on the departure floor A VIP waiting time is fifteen seconds, an IP waiting time is 30 seconds and an SP waiting time is 45 seconds.

The target time is the time between destination call entry and opening of the landing door upon arrival of the elevator car 1, 1 ', 1 "on the arrival floor A VIP target time is 45 seconds An IP target time is 90 seconds An SP target time is 150 seconds.

The change of direction number is the number of changes of direction of the elevator car 1, 1 ', 1 "while traveling from the departure floor to the arrival floor A VIP change of direction number is 0. An IP direction change number is 0. An SP direction change number is one.

The transfer number is the number of changes between elevator cars 1, 1 ', 1 "to be moved from the departure floor to the arrival floor, a VIP transfer number is zero, an IP transfer number is one, an SP transfer number is two.

The intermediate stop number is the number of floor stops of the elevator car 1, 1 ', 1 "during the journey from the departure floor to the arrival floor A VIP intermediate stop number is zero, which corresponds to a direct drive An IP intermediate stop number is three An SP intermediate stop number is five ,

The elevator car passenger number is the maximum number of passengers in the elevator car 1, 1 ', 1 "during the journey from the departure floor to the arrival floor A VIP elevator car passenger number is 20% of the transport capacity of the elevator car 1, 1', 1" , An IP elevator car passenger number is 80% of the transport capacity of the elevator car 1, 1 ', 1 ". An SP elevator car passenger number is 100% of the transport capacity of the elevator car 1, 1', 1".

The path distance is the distance from the location coordinate of the call input device 4 or the mobile device 5 to the elevator installation 10 and from there to a destination. The destination can be predefined, for example, a specific building door 9 on the arrival floor. The predefined destination is stored in the passenger profile together with the destination call and the passenger use T5 and can be read out or transmitted in the same way. The destination can also be entered on the input device 41 of the call input device 4 or on the input / output device 51, 52 of the mobile device 5 and just like an input destination T1 or a read identification code T1 'to the destination call control 3, 3', 3 A VIP route distance is as short as possible both on the call input floor and on the arrival floor: IP route distance is as short as possible only on the call input floor or on the arrival floor.

The way passenger number is the number of further passengers on the way from the location coordinate of the call input device 4 and the mobile device 5 to the elevator installation 10 and from there to the destination. For this purpose, the destination call control 3, 3 ', 3 "has frequencies of use on the paths of the building.The frequencies of use may vary depending on the time of day and the day of the week or holiday.A VIP way passenger number is as low as possible both on the call input floor and on the arrival floor An IP way passenger number is minimized only on the call input floor or on the arrival floor SP way passenger number is not so frequency optimized.

The elevator car equipment indicates the equipment of an elevator car 1, 1 ', 1 "during the journey from the departure floor to the arrival floor A VIP elevator car equipment defines a certain, luxuriously or originally equipped elevator car 1, 1', 1". Thus, a VIP elevator car equipment can be a panoramic elevator car or an elevator car 1, 1 ', 1 "with multimedia equipment such as audio, video, etc. or an especially large elevator car 1, 1', 1" or an especially fast-moving elevator car 1, 1 ', 1 "or an elevator car 1, 1', 1" with a particularly wide or large landing door or an elevator car 1, 1 ', 1 "with a particularly fast closing / opening floor door or an elevator car 1, 1 ', 1 "with additional authentication device such as an iris scanner, fingerprint scanner, body scanner, etc. An IP elevator car equipment defines, for example, an elevator car 1, 1 ', 1 ", which holds particularly precisely in the floor S1 to S9, or an elevator car 1, 1', 1" or an elevator car 1, 1 ', 1 "which drives with particularly low noise An SP elevator car equipment defines an elevator car 1, 1 ', 1 "equipped according to the usual expectations.

The described three-stage differentiation of the passenger benefit T5 is exemplary and can of course also less than three stages, for example two-stage or more than three stages, for example, five stages or continuously, for example, divided into second sections realized. Thus, the direction change number can be varied in three stages between a first direction change number zero and a second direction change number two. Thus, the elevator car passenger number can be varied in five stages in five 20% sections. Thus, the waiting time or the target time can be varied in seconds between a minimum and a maximum.

The passenger benefit T5 is stored in at least one passenger profile and can be stored in a computer-readable data memory of the destination call control 3, 3 ', 3 "or the call input device 4 or in the mobile device 5. For example, the passenger use T5 is read out during the call input of a destination call and transmitted together with the destination call from the call input device 4 or from the mobile device 5 to the destination call control 3, 3 ', 3 ". It is particularly advantageous to store the passenger profile in the computer-readable data memory of the destination call control 3, 3 ', 3 "and to assign it to an identification code T1." Alternatively, it is also possible to use the input device 41 of the call input device 4 or on the input / output device 51 of the mobile device 5 For a passenger with identification code T1 'or passenger code of a destination call T1, an assigned passenger profile exists which passenger profile has at least one predefined destination call T1 and at least one passenger use T5. The passenger profile is generated by at least one building management and adapted passenger-specifically.It is the building management, which makes a division of the passengers into VIP, IP and SP The passenger or the destination call control 3, 3 ', 3 "can change a passenger benefit T5 , Several passenger benefits T5 can be weighted, ie an individual passenger benefit T5 can preferably be set in at least one ranking. For example, the building management or the passenger in the passenger profile determines a weighting of several passenger benefits T5. In first rank is, for example, a passenger benefit T5 deep departure floor change number, in second rank is a passenger benefit T5 deep arrival floor number and in third place is a passenger benefit T5 deep Umsteigezahl. Of course, this weighting can also be changed. With knowledge of the present invention, the skilled person can realize further passenger benefits.

In at least one method step A3, A4 , a destination call T1 or an identification code T1 'is checked as to whether at least one situation-specific parameter T2 or at least one passenger use T5 has been fulfilled. The Fig. 5 to 9 to show three variants of the reviews on. According to Fig. 5 In a method step A3, only at least one situation-specific parameter T2 is checked. According to Fig. 6 In a method step A3, only at least one passenger's benefit T5 is checked. According to Fig. 7 In a method step A3, at least one situation-specific parameter T2 and at least one passenger utility T5 are checked; according to Fig. 8 In a method step A3, at least one situation-specific parameter T2 is checked first and then at least one passenger's benefit T5 is checked in a method step A4; according to Fig. 9 In a method step A3, at least one passenger benefit T5 is first checked and then at least one situation-specific parameter T2 is checked in a method step A4. Thus, according to Fig. 5 to 7 a check in a method step A3 instead of and according to Fig. 8 and 9 there is a check in two process steps A3, A4 instead. The method steps A3, A4 may coincide in time or be separated in time.

In method step A3 according to Fig. 5 If the situation-specific parameter T2 is checked, an instantaneous value of the situation-specific parameter T2 is compared with at least one freely settable saturation region of the situation-specific parameter T2. The saturation range may be between 50% to 100%, preferably 66% to 100%, preferably 80% to 100%, of the capacity limit of the elevator installation 10 or elevator car 1, 1 ', 1 " If the instantaneous value of the situation-specific parameter T2 is within the saturation range, then the situation-specific parameter T2 is not fulfilled, ie, the situation-specific parameter T2 is satisfied, for which at least one situation-compliant satisfaction status T4 is set. for which at least one default status T3 'is set.

In method step A3 according to Fig. 6 If a passenger benefit T5 is checked, a passenger profile associated with an identification code T1 'or passenger code of a destination call T1 is read, which passenger profile has at least one passenger benefit T5. If at least one passenger benefit T5 exists, then at least one passenger-relevant fulfillment status T4 'is set; if there is no passenger benefit T5, then at least one default status T3 'is set.

In process step A3 according to Fig. 7 Both at least one situation-specific parameter T2 and at least one passenger use T5 is checked. When checking the situation-specific parameter T2, an instantaneous value of the situation-specific parameter T2 is compared with at least one freely settable saturation region of the situation-specific parameter T2. The saturation range may be between 50% to 100%, preferably 66% to 100%, preferably 80% to 100%, of the capacity limit of the elevator installation 10 or elevator car 1, 1 ', 1 " When a passenger benefit T5 is checked, a passenger profile associated with an identification code T1 'or passenger code of a destination call T1 is read out, which passenger profile has at least one passenger benefit T5 if a situation-specific parameter T2 is met and a passenger benefit T5 exists, at least one situation-compliant fulfillment status T4 is set; if either a situation-specific parameter T2 is not fulfilled or a passenger benefit T5 does not exist, at least one default status T3 'sat ow.

In method step A3 according to Fig. 8 If the situation-specific parameter T2 is checked, an instantaneous value of the situation-specific parameter T2 is compared with at least one freely settable saturation region of the situation-specific parameter T2. The saturation range may be between 50% to 100%, preferably 66% to 100%, preferably 80% to 100%, of the capacity limit of the elevator installation 10 or elevator car 1, 1 ', 1 " If the instantaneous value of the situation-specific parameter T2 lies within the saturation range, then the situation-specific parameter T2 is not satisfied, for which purpose at least one non-compliance status T3 'is set.

Subsequently, in method step A4 according to Fig. 8 in the examination of a passenger benefit T5, a passenger profile assigned to an identification code T1 'or passenger code of a destination call T1 is read out, which passenger profile has at least one passenger benefit T5. If at least one passenger benefit T5 exists for a situation-specific parameter T2 fulfilled with a fulfillment status T3, then at least one situation-compliant fulfillment status T4 is set; if there is no passenger benefit T5 for a situation-specific parameter T2 fulfilled with a fulfillment status T3, then at least one non-fulfillment status T3 'is set.

In method step A3 according to Fig. 9 If a passenger benefit T5 is checked, a passenger profile assigned to an identification code T1 'or passenger code of a destination call T1 is read, which passenger profile has at least one passenger benefit T5. If a passenger benefit exists T5, at least one fulfillment status T3 is set; if there is no passenger benefit T5, then at least one default status T3 'is set.

Subsequently, in method step A4 according to Fig. 9 when checking a situation-specific parameter T2, an instantaneous value of the situation-specific parameter T2 is compared with at least one freely settable saturation region of the situation-specific parameter T2. The saturation range may be between 50% to 100%, preferably 66% to 100%, preferably 80% to 100%, of the capacity limit of the elevator installation 10 or elevator car 1, 1 ', 1 " If the instantaneous value of the situation-specific parameter T2 of the passenger benefit T5 fulfilled by a fulfillment status T3 lies within the saturation range, then the situation-specific parameter T2 is fulfilled situation-specific parameter T2 is not met, for which at least one passenger-use fulfillment status T4 'is set.

With knowledge of the present invention, the variants of the checks shown can of course be combined. Thus, in method step A3 according to Fig. 7 also a distinction in a non-compliance status T3 'and a passenger use fulfillment status T4' according to Fig. 9 respectively.

In a method step A6 , at least one situation-appropriate call allocation T6 for a trip with a floor difference of zero is determined for the set fulfillment status T4 that satisfies the situation.

In a method step A6 ' , at least one passenger-friendly call allocation T6' for a journey with passenger benefit T5 is determined for the set passenger-compliant fulfillment status T4 '.

The situation-appropriate call allocation T6 or the passenger-friendly call allocation T6 'is output with at least one multimedia information on the output device 42 of the call input device 4 or on the input / output device 51, 52 of the mobile device 5.

The passenger who inputs a destination call T1 and a passenger code or sends an identification code T1 'at the call input device 4 is given a situation-specific parameter T2 or a passenger use T5 as multimedia information. For example, the passenger is given a direction change number or a destination time of transportation with the elevator car 1, 1 ', 1 "as the passenger's use T5 The multimedia information can be a written text, a graphic, but also a spoken word or sentence and The current route distance can be a permanently updated distance specification, for example, the remaining distance from the current location coordinate to the elevator shaft is outputted as a running time S0, S0 ', S0 "of the elevator car 1, 1', 1" in meters spent.

In a method step A7 , at least at least one ride with a non-zero floor difference is determined for the set default status T3 '. For this purpose, a most favorable call allocation T7 is determined with the shortest possible waiting time or the shortest possible destination time. The determined most favorable call allocation T7 is stored in the computer-readable data memory of the destination call control 3, 3 ', 3 "and is retrievable from there .For example, the determined most favorable call allocation T7 is entered in a table, whereby the call input floor requested by the passenger is determined for the most favorable call allocation T7 Destination floor, the departure floor, the arrival floor, a waiting time, a finish time, at least one operating costs, and at least one elevator car 1, 1 ', 1 "is performed.

In a method step A8 , the situation-appropriate call allocation T6 is assigned to at least one elevator car 1, 1 ', 1 "For this purpose, the destination call controller 3, 3', 3" transmits at least one signal T8 for a departure call and for a destination call to the elevator controller 2, 2 ', 2 "of the assigned elevator car 1, 1', 1" transmitted.

In a method step A8 ', the passenger-friendly call allocation T6' is assigned to at least one elevator car 1, 1 ', 1 "For this purpose, at least one signal T8' for the departure call and for a destination call is sent from the destination call control 3, 3 ', 3" Elevator control 2, 2 ', 2 "of the assigned elevator car 1, 1', 1" transmitted.

In a method step A8 " , the most favorable call allocation T7 is assigned to at least one elevator car 1, 1 ', 1". For this purpose, the destination call control 3, 3 ', 3 "transmits at least one signal T8" for a departure call and for a destination call to the elevator control 2, 2', 2 "of the assigned elevator car 1, 1 ', 1".

In the understanding of the present invention, the conjunction "or" used in the sense of "and / or".

Claims (18)

Method for controlling an elevator installation (10) with several elevator cars (1, 1 ', 1 ") per elevator shaft (S0, S0', S0"); wherein at least one destination call (T1) is input on at least one call input floor or at least one identification code (T1 ') is received; which destination call (T1) or identification code (T1 ') designates a destination floor; and wherein for the destination call (T1) or identification code (T1 ') at least one ride with at least one elevator car (1, 1', 1 ") is determined from a departure floor to an arrival floor, characterized in that is checked before determining a ride whether at least one situation-specific parameter (T2) is met, and that if a situation-specific parameter (T2) is met, at least one situation-appropriate call allocation (T6) for a trip with a floor difference of zero between the call input floor and the departure floor or with a floor difference of zero between the arrival floor and the arrival floor. Method according to Claim 1, characterized in that at least one instantaneous traffic volume of the elevator installation (10) is used as the situation-specific parameter (T2)
or that at least one instantaneous traffic volume of at least one elevator car (1, 1 ', 1 ") is used as the situation-specific parameter (T2)
or that at least one instantaneous time is used as the situation-specific parameter (T2)
or that at least one current day of the week is used as the situation-specific parameter (T2)
or that as a situation-specific parameter (T2) at least one instantaneous path distance of a Passengers to at least one elevator car (1, 1 ', 1 ") is used. Method according to one of claims 1 or 2, characterized in that if a situation-specific parameter (T2) is not met, at least one most favorable call allocation (T7) for a trip with a non-zero floor difference between the call input floor and the departure floor or with a is determined from zero non-zero floor difference between the arrival floor and the arrival floor or that is checked before determining a journey instead of checking a situation-specific parameter (T2), if at least one passenger use (T5) exists, and that if a passenger use (T5) exists, at least a passenger-friendly call allocation (T6 ') is determined for a journey with passenger benefits (T5)
or that instead of checking a situation-specific parameter (T2) it is checked before determination of a journey whether at least one waiting time or at least one destination time or at least one change of direction number or at least one passenger benefit (T5) exists Umsteigezahl or at least one Zwischenhaltezahl or at least one elevator car passenger number or at least one path distance or at least one way-passenger number or at least one elevator car equipment is used; and that if there is passenger benefit (T5), at least one passenger-friendly call allocation (T6 ') is determined for a passenger benefit (T5) journey. Method according to one of claims 1 or 2, characterized in that it is checked before determining a ride, whether at least one passenger use (T5) exists, and that if a situation-specific parameter (T2) is not met, but a passenger benefit (T5) exists, at least one passenger-friendly call allocation (T6 ') for a trip with passenger benefits (T5) is determined
or that is checked prior to determining a ride, if at least one passenger benefit (T5) exists that if a situation-specific parameter (T2) is not met and a passenger benefit (T5) does not exist, at least one cheapest call allocation (T7) for a ride a non-zero floor difference between the call input floor and the departure floor or with a non-zero floor difference between the arrival floor and the arrival floor is determined. Method according to one of claims 1 to 4, characterized in that the destination call (T1) is input to at least one call input device (4) or that the destination call (T1) is input to at least one call input device (4); and that the input destination call (T1) is transmitted to at least one destination call controller (3, 3 ', 3 ") with the address of the call input device (4) at which the destination call (T1) was input, or that the destination call (T1) is input with at least one user code to at least one call input device (4) or that the destination call (T1) is entered with at least one user code on at least one call input device (4), and that the input destination call (T1) and the input user code with the address the call input device (4), at which the destination call (T1) and the user code have been input, are transmitted to at least one destination call controller (3, 3 ', 3 "). Method according to Claim 5, characterized in that at least one destination call acknowledgment signal is transmitted by the destination call controller (3, 3 ', 3 ") to the call input device (4) at which the destination call (T1) has been entered or from the Destination call control (3, 3 ', 3 ") at least one destination call acknowledgment signal to the address of the call input device (4) at which the destination call (T1) was input. Method according to one of claims 1 to 4, characterized in that the destination call (T1) is input to at least one mobile device (5)
or that the destination call (T1) is input to at least one mobile device (5); and that the entered destination call (T1) is sent to at least one destination call controller (3, 3 ', 3'') with the address of the mobile device (5) on which the destination call (T1) has been entered
or that the destination call (T1) is entered with at least one user code on at least one mobile device (5)
or that the destination call (T1) is entered with at least one user code on at least one mobile device (5); and that the entered destination call (T1) and the entered user code are sent to at least one destination call controller (3, 3 ', 3 ") with the address of the mobile device (5) on which the destination call (T1) and the user code have been entered , Method according to one of Claims 1 to 7, characterized in that at least one destination call acknowledgment signal is transmitted by the destination call controller (3, 3 ', 3 ") to the mobile device (5) at which the destination call (T1) has been entered
or that the destination call control (3, 3 ', 3 ") transmits at least one destination call acknowledgment signal to the address of the mobile device (5) at which the destination call (T1) was entered. Method according to one of claims 1 to 8, characterized in that at least one mobile device (5) at least one identification code (T1 ') is sent to at least one call input device (4); the transmitted identification code (T1 ') is from the call input device (4) Will be received; in that the received identification code (T1 ') is transmitted by the call input device (4) to at least one destination call controller (3, 3', 3 "); that the transmitted identification code (T1 ') is transmitted by the destination call controller (3, 3', 3") Will be received; and that from the destination call control (3, 3 ', 3 ") for the received identification code (T1') at least one destination call (T1) is read from at least one computer-readable data memory
or that at least one mobile device (5) transmits at least one identification code (T1 ') to at least one call input device (4); in that the identification code (T1 ') with the address of the call input device (4) to which the identification code (T1') was sent is transmitted by the call input device (4) to at least one destination call controller (3, 3 ', 3 "); transmitted identification code (T1 ') and the transmitted address of the call input device (4) are received by the destination call controller (3, 3', 3 "); and that from the destination call control (3, 3 ', 3 ") for the received identification code (T1') at least one destination call (T1) is read from at least one computer-readable data memory
or that at least one mobile device (5) transmits at least one identification code (T1 ') to at least one destination call controller (3, 3', 3 "); that the transmitted identification code (T1 ') is transmitted by the destination call controller (3, 3'). , 3 ") is received; and that from the destination call control (3, 3 ', 3 ") for the received identification code (T1') at least one destination call (T1) is read from at least one computer-readable data memory
or that at least one mobile device (5) transmits at least one identification code (T1 ') to at least one destination call controller (3, 3', 3 "), that the identification code (T1 ') matches the address of the mobile device (5) is sent to the destination call controller (3, 3 ', 3 "); the sent identification code (T1 ') and the address of the mobile device (5) are from the destination call control (3, 3', 3 ") to be received; and that from the destination call control (3, 3 ', 3 ") for the received identification code (T1') at least one destination call (T1) is read from at least one computer-readable data memory. A method according to claim 9, characterized in that from the destination call control (3, 3 ', 3 ") at least one destination call acknowledgment signal to the address of the call input device (4), at which the identification code (T1') was sent, is transmitted
or that the destination call control (3, 3 ', 3 ") transmits at least one destination call acknowledgment signal to the call input device (4) at which the identification code (T1') was sent
or that the destination call control (3, 3 ', 3 ") sends at least one destination call acknowledgment signal to the mobile device (5) from which the identification code (T1') was sent
or that at least one destination call acknowledgment signal is sent from the destination call controller (3, 3 ', 3 ") to the address of the mobile device (5) from which the identification code (T1') was sent. Method according to one of Claims 9 or 10, characterized in that at least one call allocation (T6, T6 ', T7) is determined by the destination call controller (3, 3', 3 ") for a journey
or that from the destination call control (3, 3 ', 3 ") for a ride at least one situational call allocation (T6) is determined with floor difference of zero
or that from the destination call control (3, 3 ', 3 ") for a journey at least one passenger-friendly call allocation (T6') with at least one passenger's benefit (T5) is determined, and that as passenger benefit (T5) at least one waiting time or at least one Target time or at least one direction change number or at least one transfer number or at least a Zwischenhaltezahl or at least one elevator car passenger number or at least one path distance or at least one way-passenger number or at least one elevator car equipment is used
or that from the destination call control (3, 3 ', 3 ") for a journey at least one passenger-friendly call allocation (T6') with at least one passenger's benefit (T5) is determined, and that a plurality of passenger benefits (T5) are set in different ranking levels and from the destination call control (3, 3 ', 3 ") at least one highest ranked passenger (T5) is used. Method according to Claim 11, characterized in that the call allocation (T6, T6 ', T7) is output as at least one destination call acknowledgment signal on at least one output device (42) of the call input device (4)
or that the call allocation (T6, T6 ', T7) is output as at least one destination call acknowledgment signal on at least one output device (42) of the call input device (4); and that at least one multimedia information is output for call allocation (T6)
or that a passenger-friendly call allocation (T6 ') with an optimum with regard to at least one passenger benefit (T5) waiting time or target time or direction change number or transfer number or intermediate number or elevator car passenger number or distance or Weg-passenger number or elevator car equipment at least one output device (42) of the call input device (4) is output
or that the call allocation (T6, T6 ', T7) is output as at least one destination call acknowledgment signal on at least one input / output device (51, 52) of the mobile device (5)
or that the call allocation (T6, T6 ', T7) is output as at least one destination call acknowledgment signal on at least one input / output device (51, 52) of the mobile device (5) becomes; and that at least one multimedia information is output for call allocation (T6, T6 ', T7)
or that a passenger-friendly call allocation (T6 ') with an optimum with regard to at least one passenger benefit (T5) waiting time or target time or direction change number or transfer number or intermediate number or elevator car passenger number or distance or Weg-passenger number or elevator car equipment at least one input / output device (51, 52) of the mobile device (5) is output. A method according to claim 12, characterized in that at least one passenger use (T5) is output as multimedia information on at least one input / output device (51, 52) of the call input device (4)
or that at least one situation-specific parameter (T2) is output as multimedia information on at least one output device (42) of the call input device (4)
or that at least one passenger's benefit (T5) is output as multimedia information on at least one input / output device (51, 52) of the mobile device (5)
or that at least one situation-specific parameter (T2) is output as multimedia information on at least one input / output device (51, 52) of the mobile device (5). Method according to claim 1, characterized in that prior to checking whether at least one situation-specific parameter (T2) or at least one passenger's benefit (T5) is fulfilled, at least one passenger's benefit (T5) is provided as multimedia information on at least one input / output device (51, 52) is output by at least one call input device (4) or that at least one situation-specific parameter (T2) or at least one prior to the check Passenger benefits (T5) is met, at least one situation-specific parameter (T2) is output as multimedia information on at least one input / output device (51, 52) of at least one call input device (4)
or that before checking whether at least one situation-specific parameter (T2) or at least one passenger's benefit (T5) is satisfied, at least one passenger's benefit (T5) as multimedia information on at least input / output device (51, 52) of at least one mobile device (5) is output
or that prior to checking whether at least one situation-specific parameter (T2) or at least one passenger's benefit (T5) is fulfilled, at least one situation-specific parameter (T2) as multimedia information on at least input / output device (51, 52) of at least one mobile Device (5) is output. Elevator installation (10) for carrying out the method according to one of claims 1 to 14, characterized in that at least one destination call control (3, 3 ', 3 ") assigns the journey to at least one elevator car (1, 1', 1")
or that at least one destination call control (3, 3 ', 3 ") assigns the journey to at least one multiple elevator car (1, 1', 1")
or that at least one destination call control (3 ') assigns the journey to at least one elevator car (1, 1') of a plurality of elevator cars (1, 1 ') arranged one above the other and movable independently of one another. Elevator installation (10) according to claim 15, characterized in that on the call input floor at least one call input device (4) for inputting the destination call (T1) or for receiving the identification code (T1 ') is provided. Computer program product comprising at least one computer program means adapted to implement the method for controlling an elevator installation (10) according to one of claims 1 to 14, characterized in that at least one method step is carried out when the computer program means enters the processor of a call input device (4) or a mobile device (5) or a destination call control (3, 3 ', 3'') is loaded. Computer-readable data memory comprising a computer program product according to claim 17.

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