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EP2135178A1 - Method and system for providing electronic tickets - Google Patents

Method and system for providing electronic tickets

Info

Publication number
EP2135178A1
EP2135178A1 EP08715587A EP08715587A EP2135178A1 EP 2135178 A1 EP2135178 A1 EP 2135178A1 EP 08715587 A EP08715587 A EP 08715587A EP 08715587 A EP08715587 A EP 08715587A EP 2135178 A1 EP2135178 A1 EP 2135178A1
Authority
EP
European Patent Office
Prior art keywords
ticket
user
consumer
url
communication network
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP08715587A
Other languages
German (de)
French (fr)
Inventor
David Ventzel
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Glubbin Aps
Original Assignee
Glubbin Aps
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Glubbin Aps filed Critical Glubbin Aps
Publication of EP2135178A1 publication Critical patent/EP2135178A1/en
Withdrawn legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/957Browsing optimisation, e.g. caching or content distillation

Definitions

  • the invention relates to a ticket system that can be used to create a unique fraud proof ticket to a mobile phone that can be used for the verification of a consumer's purchase of a product/service in an easy and secure way.
  • Paying for products and services through a mobile phone is very practical as the consumer saves time and reduces the need for credit cards and other payment remedies.
  • SMS or an internet application the user can even make transactions regardless of the geographic location of the provider of the purchased product/service. This is a natural way to pay for digital products and services as the consumer can receive these products or services immediately after purchase (e.g. music bought online, updates for software, etc.).
  • Example 1 A consumer pays for entrance at a night club through a mobile application, SMS, or on a web shop. Later, the guest arrives at the night club and claims his right to enter. The consumer needs proof that he has paid for entrance in advance for that particular club and that particular night. The night club wants to verify that the guest is actually entitled to enter. Moreover, the verification process needs to be fast and secure so that other consumers can be attended too.
  • Example 2 A consumer pays for a cinema ticket by mobile phone through a mobile application, SMS, or on a web shop in advance. Later, the consumer arrives at the cinema and claims his right to enter and sit on a specific seat at a specific show. The user needs proof that he has paid for the service in advance for that particular seat at that particular show at that particular day. The cinema staff wants to verify that the consumer is actually entitled to his claim. Moreover, the verification process needs to be fast and secure so that other guests can be attended too.
  • Example 3 A consumer pays for concert ticket by mobile phone trough a mobile application, SMS, or on a web shop in advance. Later, the consumer arrives at the concert area and claims his right to enter and maybe sit on a specific seat. The user now needs proof that he has paid for entrance to the concert in advance for that particular concert and for that particular day and maybe for a specific seat. The concert staff wants to verify that the consumer is actually entitled to his claim. Moreover, the verification process needs to be fast and secure so that other consumers can be attended too.
  • Example 4 A consumer pays for a train or bus ticket by mobile phone trough a mobile application, SMS, or on a web shop in advance. Later, the consumer is stepping on the train or bus and is asked to show a valid ticket by a checker.
  • the checker wants to verify that the consumer is actually entitled to his claim in a fast and secure manner.
  • the user needs to proof that he is entitled to be on this train or bus by proving that he has paid for a ticket to the particular train ride for that particular day and maybe for a specific seat. Again, the verification process needs to be fast and secure so that other consumers can be attended too.
  • the provider sends a ticket by e-mail to the consumer who prints the ticket and brings it with him to the place of the provider.
  • the provider sends a SMS or MMS ticket.
  • the consumer shows the SMS or MMS ticket at the place of the provider.
  • the provider sends a physical ticket by mail to the consumer to take out and bring with him.
  • the provider sends or makes a barcode available for the consumer to access on his mobile phone.
  • the barcode then needs to be scanned by the provider.
  • the consumer is given a code or number and has to pick up a paper ticket at a third party or machine by giving up this code or number.
  • Method 1 Using this method, the consumer can easily falsify or change the ticket or receipt because it is sent to the user in a standard format and is meant to be printed on normal A4 printing paper.
  • the ticket can easily be changed or falsified using standard picture editing software like Adobe Photoshop.
  • the consumer can easily falsify or alter the ticket because the ticket consists of a SMS or MMS that can easily be forwarded, copied and changed.
  • the need for an easy to use method comes from the fact that both consumers and providers of products/services benefit from a fast process. Consumers can cut down on time and resources spent for achieving the ticket and receiving his service or product. The provider can keep costs low. Many of the existing methods for verifying that the consumer is rightfully entitled to receive a product or service lack the ability to ensure a fast and cost-effective way to equip the consumer with a genuine ticket and verify this ticket.
  • This method is time-consuming for the provider as the company has to print and send a physical ticket.
  • This method requires resources for set up and acquisition of barcode readers and software.
  • Table 1 inadequacies regarding security and ease of use of described current methods for verifying that the consumer is entitled to receive a product or service paid in advance.
  • the invention further relates to a computer-readable medium having stored therein instructions for causing a processing unit to execute a method according to the above and a server for providing electronic tickets
  • figure 1 illustrates the method and system according to the present invention
  • figure 2 illustrates a server and a mobile phone to be used in the method according to the present invention
  • FIGS 3-10 illustrate different usages of the method and system according to the present invention.
  • FIG 1 the method and system according to the present invention is illustrated.
  • the method makes it possible for providers of services/products to create and verify tickets available from mobile phones with Internet connection, thus solving the problems defined previously.
  • the method uses a piece of ticketing software placed on a server with Internet connection (101).
  • the ticket software receives information from a transaction system (Premium SMS, Web shops etc. 102) regarding the transaction and the person behind the transaction.
  • the minimum information required is:
  • Information about name and age can easily be obtained by requiring this information when the consumer is buying the product. Besides, the provider may already posses this information in a database if the pool of costumers is member based.
  • the ticketing software then generates a unique URL that is linked to the information received.
  • the URL links to a web page on which the ticket is placed.
  • the ticket contains dynamic fields in which information about the user can be displayed. Also, the ticket contains a dynamic field in which a control number can be displayed (103).
  • Control numbers are generated by the ticketing software and can be specific for time intervals, products, consumers and transaction amounts. This can be decided by the provider of the service/product (104). Information about control numbers is instantly sent by e-mail, SMS or made available on the computer screen by the ticketing software to the provider of the product/service (105).
  • the URL linking to the ticket is sent to the consumer by SMS, MMS or in other ways made available to access from his mobile phone (106).
  • the ticket can technically be opened by any mobile phone with Internet access (GPRS, EDGE, UMTS, HSPA, LTE, Wi Fi, Wimax, etc. 107) and a web browser. Most mobile phones are equipped with Internet connection and web browser. If the conditions are met, the ticket is displayed on the screen of the mobile phone through the web browser. Conditions for displaying the ticket can be defined by the provider of the service/product. Examples are:
  • Ticket can only be opened by mobile phones using a specific carrier or network Because the ticket is not placed on the mobile phone, but on a remote server, the consumer cannot forward, change or manipulate the actual ticket (103). Moreover, the ticket has a dynamic control area that can be defined. This helps to prevent fraud.
  • the control area can be:
  • the dynamic control area on the ticket means that the ticket can be verified on the screen by the provider and that the provider needs no extra equipment or hardware. Besides checking the control number on the ticket, the ticket checker can compare personal information on the ticket with an ID card. The ticket checker can even use a field in which a code can be typed. The ticket checker knows this code and asks for the mobile phone and types the code into the field. The ticket page sends a request to the server to compare this code to a code connected to the ticket URL. If the codes match, the field is replaced by a picture or text that informs that it is a genuine ticket.
  • FIG 2 a server and a mobile phone to be used in the method according to the present invention is illustrated.
  • the mobile phone 120 is used for the following processes in the methods described above:
  • the server 130 is used for the following processes in the methods described above:
  • FIGS 3-10 is illustrated different usages of the method and system according to the present invention.
  • the activity such as night club, cinema or concert club is illustrated as 1
  • the server according to the present invention is illustrated as 2
  • the consumer and his mobile phone is illustrated as 3
  • the bouncer is illustrated as 4.
  • a night club markets an event that starts Friday night at 11pm for which entrance can be purchased through a SMS.
  • the ticket system allows the night club to define that only members of their costumer database can buy a ticket through SMS. Furthermore, it can be defined that the ticket can only be accessed during the first three hours of the event and only the SIM card from which the purchase was made can open the ticket.
  • the system also allows the night club to define the dynamic control area on the tickets. They decide that control numbers on the tickets change each hour so that a total number of three different control numbers will be displayed on the ticket depending on what time the guests arrive. The control numbers are given or told to the ticket checker (201 A).
  • the system Once the event is set up, the system generates the control numbers that will be displayed on the tickets, thus assuring that it is a genuine ticket for that particular event.
  • the control numbers are: 11 pm - 12pm: 350A, 12pm - 1 am: 460B, 1am - 2am: 270C (202A).
  • a consumer who happens to appear as a member in the night club's database, sees an ad about the event and wants to buy entrance. The consumer pays for entrance at the night club through SMS (203A).
  • the SMS gateway system registers the payment and passes this information on to the ticketing software that creates a unique URL linking to a ticket page. The URL is sent to the mobile phone of the consumer in a SMS (204A).
  • the ticket can be accessed because it is past 11 pm and because the consumer is using the same mobile phone as he purchased the ticket from.
  • the ticket now appears on the screen of the mobile phone.
  • the ticket contains the control number 350A and his name and birthday (206A).
  • the consumer goes to the entrance and shows the ticket to the bouncer.
  • the bouncer sees that the control number is correct for that hour which proofs that it is a genuine ticket (207A).
  • the event has an age limit of eighteen years and the bouncer wants to be sure that the consumer is not only carrying a genuine ticket, but that the ticket also belongs to him.
  • the bouncer asks to see an ID card with a picture on it, and he compares the name and birthday on the ticket with the one on the ID card. The information is the same and the consumer is allowed to enter (208A).
  • a night club markets an event that starts Friday night at 11pm for which entrance can be purchased through a SMS.
  • the ticket system allows the night club to define that only members of their costumer database can buy a ticket through SMS.
  • the night club can define that the ticket can only be accessed during the first three hours of the event and only the SIM card from which the purchase was made can open the ticket.
  • the system also allows the night club to define the dynamic control area on the tickets. They decide that control numbers on the tickets change each hour so that a total number of three different control numbers will be displayed on the tickets depending on what time the guests arrive (201 B).
  • control numbers are given or told to the ticket checker.
  • control numbers that will be displayed on the tickets, thereby assuring that it is a genuine ticket for that particular event.
  • the control numbers are: 11 pm-12pm: 350A 1 12pm-1am: 460B, 1am ⁇ 2am: 270C (202B).
  • a consumer who happens to appear as a member in the night club's database, sees an ad about the event and wants to buy entrance. The consumer wants to attend the event, but does not want to pay. He asks his friend, who is also a member of the night club, to buy a ticket and then they can duplicate this ticket. His friend buys a ticket through SMS (203B).
  • a cinema markets a film X on their website.
  • the film is being shown every day from 7pm to 9pm. Tickets for the show can be purchased through a web shop on the website of the cinema.
  • the ticket system allows the cinema to define that the ticket can only be accessed in a time period of 15 minutes before the show starts till the end of the show. Also, only the mobile phone from which the purchase was made can open the ticket.
  • the system also allows the cinema to define the dynamic control area of the ticket. They decide that control numbers on the tickets changes after the show has started so that a total of two different control numbers will be displayed on the tickets depending on what time the guests arrive. Furthermore, the control numbers are unique for that particular show (301 A).
  • control numbers that will be displayed on the tickets, thus assuring that it is a genuine ticket for that particular event.
  • the control numbers are: 6.45pm- 7pm: 350BS, 7pm to 9pm: 333AS (302A).
  • the control numbers are given or told to the ticket checker,
  • the web shop database registers the payment and passes the necessary information on to the ticket system that creates a unique URL linking to a ticket page (303A).
  • the URL is sent to the mobile phone of the consumer in a SMS (304A).
  • the mobile phone connects to the Internet through a UMTS connection and accesses the ticket page through the web browser.
  • the ticket can be accessed because it is pass 6.45pm (305A).
  • the ticket now appears on the screen of the mobile phone.
  • the ticket contains the control number 350BS as well as his name, birthday and the seat numbers (306A).
  • the consumer goes to the checker and shows him the ticket (307A).
  • the checker sees that the control number is correct for that particular show and for the time period, which proves that it is a genuine ticket.
  • the checker lets him in and the consumer enjoys the show (308A).
  • a cinema markets a film X on their website.
  • the film is being shown every day from 7pm to 9pm. Tickets for the show can be purchased through a web shop on the website of the cinema.
  • the ticket system allows the cinema to define that the ticket can only be accessed during the 15 minutes before the show starts till the end of the show and that only the mobile phone from which the purchase was made can open the ticket.
  • the system also allows the cinema to define the dynamic control area of the ticket. They decide that control numbers on the tickets changes after the show has started so that a total number of two different control numbers will be displayed on the tickets depending on what time the guests arrive. In addition, the control numbers are unique for that particular show (301 B).
  • control numbers that will be displayed on the tickets, thus assuring that it is a genuine ticket for that particular event.
  • the control numbers are: 6.45pm- 7pm: 350BS, 7pm to 9pm: 333AS (302B). The control numbers are given or told to the ticket checker.
  • a concert club arranges and markets a concert which starts Saturday night at 8 pm and for which entrance can be purchased through an ODP (on device portal) on the mobile.
  • ODP on device portal
  • the ticket system allows the concert club to define that mobile tickets can only be accessed from 7pm to 8pm.
  • the ticket system also allows the night club to define the dynamic control area of the ticket. They decide that there are no control numbers displayed on the tickets, but a control number must be typed in a field on the ticket (401A).
  • the system generates two control numbers.
  • the first control number has to be typed in a field on the ticket. This control number could be 5665.
  • the second control number will be displayed on the ticket, once the first control number is typed in the field. This control number could be 12D (402A).
  • the control numbers are given or told to the ticket checker.
  • a consumer sees an ad about the concert on the ODP and wants to buy entrance.
  • the consumer pays for a ticket to the concert through the ODP (403A).
  • the ticket system registers the payment and creates a unique URL linking to a ticket page.
  • the URL is sent to the e-mail inbox of the ODP (404A).
  • the mobile phone connects to the Internet through a UMTS connection and accesses the ticket page through the web browser.
  • the ticket can be accessed because it is past 7pm (405A).
  • the checker asks for the mobile phone and type in the number 5665 in the empty field on the ticket and push the verify button.
  • the first control number is sent to the database on the server.
  • the system verifies the control number and sends back the second control number 12D, which is then being displayed on the ticket.
  • the checker sees the second control number appear, which proves that it is a genuine ticket.
  • Figure 8 A concert club arranges and markets a concert, which starts Saturday night at 8pm and for which entrance can be purchased through an ODP (on device portal) on the mobile.
  • ODP on device portal
  • the ticket system allows the concert club to define mobile tickets that can only be accessed from 7pm to 8pm.
  • the system also allows the night club to define the dynamic control area of the ticket. They decide that there are no control numbers displayed on the tickets, but a control number must be typed in a field on the ticket (401 B).
  • the system generates two control numbers.
  • the first control number has to be typed in a field on the ticket. This control number could be 5665.
  • the second control number will be displayed on the ticket, once the first control number is typed in the field. This control number could be 12D (402B).
  • the control numbers are given or told to the ticket checker.
  • a consumer who has access to the ODP, wants to attend the concert, but does not want to pay. He asks his friend, who also has access to the ODP, to buy a ticket and then attempt to duplicate this ticket (403B). His friend buys a ticket (404B) and receives a URL in the e-mail inbox of the ODP (405B). To duplicate the ticket they need to see what it looks like and they try to open it. However, access is denied because it is not yet 7pm (406B).
  • Figure 9 A bus company decides to sell bus ticket through SMS.
  • the ticket system allows the bus company to define that the ticket can only be accessed once and only in a period of one hour.
  • the bus company also defines that only the SIM card from which the purchase was made can open the ticket.
  • the system allows the bus company to define the dynamic control area of the ticket. They decide that control numbers on the tickets change each hour. This means that the control numbers displayed on the tickets are different depending on what time the traveler gets on board (501A).
  • control numbers that will be displayed on the tickets assuring that it is a genuine ticket for that particular time interval.
  • the control numbers could be: 1pm- 2pm: 45, 2pm-3pm: 76, 3pm-4pm: 55 (502A).
  • the control numbers are given or told to the bus driver.
  • a traveler pays for a ride through SMS (503A).
  • the system registers the payment and creates a unique URL linking to a ticket page.
  • the URL is sent to the mobile phone of the consumer in a SMS (504A).
  • the bus arrives and the traveler opens the SMS inbox on his mobile phone and presses the link to the ticket.
  • the mobile phone connects to the internet through a UMTS connection and accesses the ticket page through the web browser.
  • the ticket can be accessed because it is has not been accessed before (505A).
  • the ticket now appears on the screen of the mobile phone. Among other things the ticket contains the control number 45 (506A).
  • the traveler gets on board and shows the ticket to the driver.
  • the driver got a list of control numbers and checks to see that the control number is correct for that hour which proves that it is a genuine ticket (507A).
  • a bus company decides to sell bus ticket through SMS.
  • the ticket system allows the bus company to define that the ticket can only be accessed once and only in a period of one hour.
  • the bus company also defines that only the SIM card from which the purchase was made can open the ticket.
  • the system also allows the bus company to define the dynamic control area of the ticket. They decide that control numbers on the tickets change each hour. This means that the control numbers displayed on the tickets are different depending on what time the traveler gets on board (501B). Once the tickets requirements are defined the system generates the control numbers that will be displayed on the tickets assuring that it is a genuine ticket for that particular time interval.
  • the control numbers could be: 1 pm- 2pm: 45, 2pm-3pm: 76, 3pm-4pm: 55 (502B). The control numbers are given 5 or told to the bus driver.
  • the friend pays for a ride through SMS (504B) and he receives the URL and opens the ticket (505B). He forwards the SMS to the traveler (503B).
  • the traveler receives the SMS, but cannot open the ticket because it is5 defined that only the SIM card from which the purchase was made can open the ticket (506B).
  • the bus driver tells them to get off the bus (508B).
  • the user device has been described being a mobile phone.
  • Other user devices which can communicate via a public communication network could be used e.g. a PDA.

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  • Engineering & Computer Science (AREA)
  • Databases & Information Systems (AREA)
  • Theoretical Computer Science (AREA)
  • Data Mining & Analysis (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention relates to a method of providing electronic tickets to a user to be used by said user for obtaining access, wherein said ticket is provided to said user via a public communication network, and wherein said method comprises transmitting a unique URL via said public communication network to a user device based on a transaction performed by said user, said URL identifying the location of said electronic ticket. This method can be used in a ticket system for creating a unique fraud proof ticket to a mobile phone that can be used for the verification of a consumer's purchase of a product/service in an easy and secure way.

Description

METHOD AND SYSTEM FOR PROVIDING ELECTRONIC TICKETS
FIELD OF THE INVENTION
The invention relates to a ticket system that can be used to create a unique fraud proof ticket to a mobile phone that can be used for the verification of a consumer's purchase of a product/service in an easy and secure way.
BACKGROUND OF THE INVENTION
Internet and telecommunication technology have made it possible to make digital money transactions using a mobile phone. By doing so, the user can purchase products or services. Different technologies can facilitate money transactions through a mobile phone, for instance SMS, NFC and barcodes.
Paying for products and services through a mobile phone is very practical as the consumer saves time and reduces the need for credit cards and other payment remedies. When using SMS or an internet application, the user can even make transactions regardless of the geographic location of the provider of the purchased product/service. This is a natural way to pay for digital products and services as the consumer can receive these products or services immediately after purchase (e.g. music bought online, updates for software, etc.).
It is not only digital products and services that benefit from long distance purchases through SMS or Internet applications. Also a vast array of non- digital products and services benefit from long distance purchase because the consumer hereby can avoid the often long time of purchase at the place of the provider (e.g. in night clubs, cinemas, concerts, transportation, restaurants, amusement parks, etc.) However, long distance purchases delay the actual reception and consummation of the product or service as the consumer in most cases needs to go to the physical location of the provider to receive the product/service. From a consumer perspective, this situation requires that the consumer can prove that he is rightfully entitled to receive the product or service. From a provider perspective, the provider needs to be able to verify that the consumer is rightfully entitled to the claim. This situation can be illustrated in the examples below:
Example 1: A consumer pays for entrance at a night club through a mobile application, SMS, or on a web shop. Later, the guest arrives at the night club and claims his right to enter. The consumer needs proof that he has paid for entrance in advance for that particular club and that particular night. The night club wants to verify that the guest is actually entitled to enter. Moreover, the verification process needs to be fast and secure so that other consumers can be attended too.
Example 2: A consumer pays for a cinema ticket by mobile phone through a mobile application, SMS, or on a web shop in advance. Later, the consumer arrives at the cinema and claims his right to enter and sit on a specific seat at a specific show. The user needs proof that he has paid for the service in advance for that particular seat at that particular show at that particular day. The cinema staff wants to verify that the consumer is actually entitled to his claim. Moreover, the verification process needs to be fast and secure so that other guests can be attended too.
Example 3: A consumer pays for concert ticket by mobile phone trough a mobile application, SMS, or on a web shop in advance. Later, the consumer arrives at the concert area and claims his right to enter and maybe sit on a specific seat. The user now needs proof that he has paid for entrance to the concert in advance for that particular concert and for that particular day and maybe for a specific seat. The concert staff wants to verify that the consumer is actually entitled to his claim. Moreover, the verification process needs to be fast and secure so that other consumers can be attended too. Example 4: A consumer pays for a train or bus ticket by mobile phone trough a mobile application, SMS, or on a web shop in advance. Later, the consumer is stepping on the train or bus and is asked to show a valid ticket by a checker. The checker wants to verify that the consumer is actually entitled to his claim in a fast and secure manner. The user needs to proof that he is entitled to be on this train or bus by proving that he has paid for a ticket to the particular train ride for that particular day and maybe for a specific seat. Again, the verification process needs to be fast and secure so that other consumers can be attended too.
All the above examples require that both the consumer and the provider can make sure that the consumer receives what he is entitled to in a fast and secure manner. In other words, an optimal solution should be both secure and easy to use by all parties.
The present ways for solving the problem are by the following methods:
1. The provider sends a ticket by e-mail to the consumer who prints the ticket and brings it with him to the place of the provider.
2. The provider sends a SMS or MMS ticket. The consumer shows the SMS or MMS ticket at the place of the provider.
3. The provider sends a physical ticket by mail to the consumer to take out and bring with him.
4. The provider sends or makes a barcode available for the consumer to access on his mobile phone. The barcode then needs to be scanned by the provider.
5. The consumer is given a code or number and has to pick up a paper ticket at a third party or machine by giving up this code or number.
Even though the above methods solve the problem to some degree and are widely used, all of the methods described above suffer from important inadequacies regarding either security or ease of use or both. The security issue from the provider's point of view is to ensure that only those rightfully entitled to receive the product or service do so. The security issue from the consumer's point of view is to ensure that he is in possession of a ticket or receipt that serves as indisputable proof that he in fact has paid for the service or product or in other ways has become rightfully entitled to receive the service or product.
Many of the existing methods for verifying that the consumer is rightfully entitled to receive a product or service all lack the ability to ensure that the consumer is equipped with a genuine ticket and has not committed fraud in his attempt to receive the particular product or service. Examples of fraud could be to falsify or change the ticket. Fraud can even be committed by a consumer if he acquires another person's genuine ticket and then claims a product or service that he is not entitled to.
The following two methods as mentioned above suffer from important inadequacies regarding security.
Method 1 Using this method, the consumer can easily falsify or change the ticket or receipt because it is sent to the user in a standard format and is meant to be printed on normal A4 printing paper. In this instance, the ticket can easily be changed or falsified using standard picture editing software like Adobe Photoshop.
Method 2
Using this method, the consumer can easily falsify or alter the ticket because the ticket consists of a SMS or MMS that can easily be forwarded, copied and changed. The need for an easy to use method comes from the fact that both consumers and providers of products/services benefit from a fast process. Consumers can cut down on time and resources spent for achieving the ticket and receiving his service or product. The provider can keep costs low. Many of the existing methods for verifying that the consumer is rightfully entitled to receive a product or service lack the ability to ensure a fast and cost-effective way to equip the consumer with a genuine ticket and verify this ticket.
The following two methods as mentioned above suffer from important inadequacies regarding ease of use.
Method 3
This method is time-consuming for the provider as the company has to print and send a physical ticket.
Method 4
This method requires resources for set up and acquisition of barcode readers and software.
Method 5
Using this method, a third party or machine is required to print out the physical tickets, which is costly and complex.
Table 1 - inadequacies regarding security and ease of use of described current methods for verifying that the consumer is entitled to receive a product or service paid in advance.
As described previously, there has until this day been no secure and efficient way for consumers to prove that he is rightfully entitled to a service or product after making a long distance purchases through SMS or internet applications. Furthermore, there has until this day been no easy way to verify the claim of the consumer in a fast and secure way.
OBJECT AND SUMMARY OF THE INVENTION
It is an object of the present invention to solve the above-mentioned problems.
This is obtained by a method of providing electronic tickets to a user to be used by said user for obtaining access, wherein said ticket is provided to said user via a public communication network, and wherein said method comprises transmitting a unique URL via said public communication network to a user device based on a transaction performed by said user, said URL identifying the location of said electronic ticket.
The invention further relates to a computer-readable medium having stored therein instructions for causing a processing unit to execute a method according to the above and a server for providing electronic tickets
BRIEF DESCRIPTION OF THE DRAWINGS
In the following, preferred embodiments of the invention will be described referring to the figures, where
figure 1 illustrates the method and system according to the present invention, figure 2 illustrates a server and a mobile phone to be used in the method according to the present invention,
figures 3-10 illustrate different usages of the method and system according to the present invention.
DESCRIPTION OF EMBODIMENTS
In figure 1 the method and system according to the present invention is illustrated. The method makes it possible for providers of services/products to create and verify tickets available from mobile phones with Internet connection, thus solving the problems defined previously. The method uses a piece of ticketing software placed on a server with Internet connection (101). The ticket software receives information from a transaction system (Premium SMS, Web shops etc. 102) regarding the transaction and the person behind the transaction. The minimum information required is:
• Name
• Age
• Phone number • Transaction amount
Information about name and age can easily be obtained by requiring this information when the consumer is buying the product. Besides, the provider may already posses this information in a database if the pool of costumers is member based.
If the transaction is approved, the ticketing software then generates a unique URL that is linked to the information received. The URL links to a web page on which the ticket is placed. Apart from the graphical elements, the ticket contains dynamic fields in which information about the user can be displayed. Also, the ticket contains a dynamic field in which a control number can be displayed (103).
Control numbers are generated by the ticketing software and can be specific for time intervals, products, consumers and transaction amounts. This can be decided by the provider of the service/product (104). Information about control numbers is instantly sent by e-mail, SMS or made available on the computer screen by the ticketing software to the provider of the product/service (105).
The URL linking to the ticket is sent to the consumer by SMS, MMS or in other ways made available to access from his mobile phone (106). The ticket can technically be opened by any mobile phone with Internet access (GPRS, EDGE, UMTS, HSPA, LTE, Wi Fi, Wimax, etc. 107) and a web browser. Most mobile phones are equipped with Internet connection and web browser. If the conditions are met, the ticket is displayed on the screen of the mobile phone through the web browser. Conditions for displaying the ticket can be defined by the provider of the service/product. Examples are:
• Requirement of a certain transaction amount
• Requirement that the mobile phone number is present in a specific database
• Ticket can only be accessed in a specific period of time
• Ticket can only be accessed by a specific SIM card • Requirement of a password to open
• Ticket can only be opened a certain amount of times
• Ticket can only be opened by specific browsers
• Ticket can only be opened by mobile phones using a specific carrier or network Because the ticket is not placed on the mobile phone, but on a remote server, the consumer cannot forward, change or manipulate the actual ticket (103). Moreover, the ticket has a dynamic control area that can be defined. This helps to prevent fraud. The control area can be:
• Dynamic control numbers
• An empty field where a specific control number needs to be typed in
The dynamic control area on the ticket means that the ticket can be verified on the screen by the provider and that the provider needs no extra equipment or hardware. Besides checking the control number on the ticket, the ticket checker can compare personal information on the ticket with an ID card. The ticket checker can even use a field in which a code can be typed. The ticket checker knows this code and asks for the mobile phone and types the code into the field. The ticket page sends a request to the server to compare this code to a code connected to the ticket URL. If the codes match, the field is replaced by a picture or text that informs that it is a genuine ticket.
In figure 2 a server and a mobile phone to be used in the method according to the present invention is illustrated.
The mobile phone 120 is used for the following processes in the methods described above:
• Reception of URL through a SMS, MMS or Internet protocol • Accessing server through Internet connection (GPRS, EDGE, UMTS,
HSPA, LTE, WiFI, Wimax, etc.)
• Presenting ticket in web browser
• Updating dynamic area of ticket through Internet connection (GPRS, EDGE, UMTS, HSPA, LTE, WiFI, Wimax, etc.) The server 130 is used for the following processes in the methods described above:
• Hosting the ticket software that is integrated with a payment system
• Reception of requests from mobile phones
In figures 3-10 is illustrated different usages of the method and system according to the present invention. In each figure the activity such as night club, cinema or concert club is illustrated as 1 , the server according to the present invention is illustrated as 2, the consumer and his mobile phone is illustrated as 3 and the bouncer is illustrated as 4.
Figure 3
A night club markets an event that starts Friday night at 11pm for which entrance can be purchased through a SMS.
The ticket system allows the night club to define that only members of their costumer database can buy a ticket through SMS. Furthermore, it can be defined that the ticket can only be accessed during the first three hours of the event and only the SIM card from which the purchase was made can open the ticket.
The system also allows the night club to define the dynamic control area on the tickets. They decide that control numbers on the tickets change each hour so that a total number of three different control numbers will be displayed on the ticket depending on what time the guests arrive. The control numbers are given or told to the ticket checker (201 A).
Once the event is set up, the system generates the control numbers that will be displayed on the tickets, thus assuring that it is a genuine ticket for that particular event. The control numbers are: 11 pm - 12pm: 350A, 12pm - 1 am: 460B, 1am - 2am: 270C (202A). A consumer, who happens to appear as a member in the night club's database, sees an ad about the event and wants to buy entrance. The consumer pays for entrance at the night club through SMS (203A). The SMS gateway system registers the payment and passes this information on to the ticketing software that creates a unique URL linking to a ticket page. The URL is sent to the mobile phone of the consumer in a SMS (204A).
It turns 11 pm and the consumer goes to the night club, opens the SMS inbox on his mobile phone and uses the link to the ticket and thereby connects to the server through an UMTS connection (205A). The ticket can be accessed because it is past 11 pm and because the consumer is using the same mobile phone as he purchased the ticket from. The ticket now appears on the screen of the mobile phone. Among other things the ticket contains the control number 350A and his name and birthday (206A).
The consumer goes to the entrance and shows the ticket to the bouncer. The bouncer sees that the control number is correct for that hour which proofs that it is a genuine ticket (207A).
The event has an age limit of eighteen years and the bouncer wants to be sure that the consumer is not only carrying a genuine ticket, but that the ticket also belongs to him. The bouncer asks to see an ID card with a picture on it, and he compares the name and birthday on the ticket with the one on the ID card. The information is the same and the consumer is allowed to enter (208A).
Figure 4
A night club markets an event that starts Friday night at 11pm for which entrance can be purchased through a SMS. The ticket system allows the night club to define that only members of their costumer database can buy a ticket through SMS. In addition, the night club can define that the ticket can only be accessed during the first three hours of the event and only the SIM card from which the purchase was made can open the ticket.
The system also allows the night club to define the dynamic control area on the tickets. They decide that control numbers on the tickets change each hour so that a total number of three different control numbers will be displayed on the tickets depending on what time the guests arrive (201 B).
The control numbers are given or told to the ticket checker.
Once the event is set up, the system generates the control numbers that will be displayed on the tickets, thereby assuring that it is a genuine ticket for that particular event. The control numbers are: 11 pm-12pm: 350A1 12pm-1am: 460B, 1am~2am: 270C (202B).
A consumer, who happens to appear as a member in the night club's database, sees an ad about the event and wants to buy entrance. The consumer wants to attend the event, but does not want to pay. He asks his friend, who is also a member of the night club, to buy a ticket and then they can duplicate this ticket. His friend buys a ticket through SMS (203B).
His friend buys entrance and receives an URL in a SMS linking to the ticket (204B). To duplicate the ticket they need to see what it looks like and they try to open it. However, access is denied because it is not yet 11 pm (205B).
It turns 11 pm and they are able to open the ticket. The friend forwards the SMS to the consumer and he tries to open the ticket. However, access is denied from any other SJM card than his friend's SIM card. They learn that the only way to commit fraud is to create an image that looks like the real ticket. They use Adobe Photoshop on a PC to create an image that looks like the real ticket and they change the name and the birthday so it fits the consumer's data. Then they transfer it to the mobile phone of the consumer (206B).
After a good amount of work they go to the nightclub and arrive at 1am. They walk up to the entrance and the consumer shows the fake ticket (207B). The bouncer sees that the control number is not correct, because the control number on the fake ticket is the control number from an earlier time interval. The bouncer denies them access and calls the police (208B).
Figure 5
A cinema markets a film X on their website. The film is being shown every day from 7pm to 9pm. Tickets for the show can be purchased through a web shop on the website of the cinema.
The ticket system allows the cinema to define that the ticket can only be accessed in a time period of 15 minutes before the show starts till the end of the show. Also, only the mobile phone from which the purchase was made can open the ticket.
The system also allows the cinema to define the dynamic control area of the ticket. They decide that control numbers on the tickets changes after the show has started so that a total of two different control numbers will be displayed on the tickets depending on what time the guests arrive. Furthermore, the control numbers are unique for that particular show (301 A).
Once the definition for accessing the ticket is set up, the system generates the control numbers that will be displayed on the tickets, thus assuring that it is a genuine ticket for that particular event. The control numbers are: 6.45pm- 7pm: 350BS, 7pm to 9pm: 333AS (302A). The control numbers are given or told to the ticket checker,
A consumer wants to see the film X in the cinema and enters the web shop and pays for a ticket to the show. He chooses specific seats. The web shop database registers the payment and passes the necessary information on to the ticket system that creates a unique URL linking to a ticket page (303A). The URL is sent to the mobile phone of the consumer in a SMS (304A).
It turns 6.45pm and the consumer arrives at the cinema and opens the SMS inbox on his mobile phone and presses the link to the ticket. The mobile phone connects to the Internet through a UMTS connection and accesses the ticket page through the web browser. The ticket can be accessed because it is pass 6.45pm (305A).
The ticket now appears on the screen of the mobile phone. Among other things the ticket contains the control number 350BS as well as his name, birthday and the seat numbers (306A).
The consumer goes to the checker and shows him the ticket (307A). The checker sees that the control number is correct for that particular show and for the time period, which proves that it is a genuine ticket. The checker lets him in and the consumer enjoys the show (308A).
Figure 6
A cinema markets a film X on their website. The film is being shown every day from 7pm to 9pm. Tickets for the show can be purchased through a web shop on the website of the cinema.
The ticket system allows the cinema to define that the ticket can only be accessed during the 15 minutes before the show starts till the end of the show and that only the mobile phone from which the purchase was made can open the ticket. The system also allows the cinema to define the dynamic control area of the ticket. They decide that control numbers on the tickets changes after the show has started so that a total number of two different control numbers will be displayed on the tickets depending on what time the guests arrive. In addition, the control numbers are unique for that particular show (301 B).
Once the definition for accessing the ticket is set up, the system generates the control numbers that will be displayed on the tickets, thus assuring that it is a genuine ticket for that particular event. The control numbers are: 6.45pm- 7pm: 350BS, 7pm to 9pm: 333AS (302B). The control numbers are given or told to the ticket checker.
A consumer wants to see the film X, but does not want to pay. He asks his friend to buy a ticket and then they can duplicate this ticket (303B). His friend buys a valid ticket to the show (304B) and receives a URL in a SMS linking to the ticket (305B). To duplicate the ticket they need to see what it looks like and they try to open it. However, access is denied because it is not yet 6.45pm (306B).
It turns 6.45pm and they are able to open the ticket. But now there is only 15 minutes till the show starts. They realize that they cannot produce a fake ticket in that amount of time. Even if they tried they would still find that their control number had changed after 7pm. So they give up (303B).
Figure 7
A concert club arranges and markets a concert which starts Saturday night at 8 pm and for which entrance can be purchased through an ODP (on device portal) on the mobile. The ticket system allows the concert club to define that mobile tickets can only be accessed from 7pm to 8pm.
The ticket system also allows the night club to define the dynamic control area of the ticket. They decide that there are no control numbers displayed on the tickets, but a control number must be typed in a field on the ticket (401A).
Once the concert and the definitions are made, the system generates two control numbers. The first control number has to be typed in a field on the ticket. This control number could be 5665. The second control number will be displayed on the ticket, once the first control number is typed in the field. This control number could be 12D (402A). The control numbers are given or told to the ticket checker.
A consumer sees an ad about the concert on the ODP and wants to buy entrance. The consumer pays for a ticket to the concert through the ODP (403A). The ticket system registers the payment and creates a unique URL linking to a ticket page. The URL is sent to the e-mail inbox of the ODP (404A).
It turns Saturday, 7pm and the consumer goes to the night club, opens the e- mail inbox in the ODP and presses the link to the ticket. The mobile phone connects to the Internet through a UMTS connection and accesses the ticket page through the web browser. The ticket can be accessed because it is past 7pm (405A).
The ticket now appears on the screen of the mobile phone. However, it says that it needs to be verified (406A). The consumer goes to the entrance and shows the ticket to the checker (407A). The checker asks for the mobile phone and type in the number 5665 in the empty field on the ticket and push the verify button. The first control number is sent to the database on the server. The system verifies the control number and sends back the second control number 12D, which is then being displayed on the ticket. The checker sees the second control number appear, which proves that it is a genuine ticket. The consumer is let in (408A).
Figure 8 A concert club arranges and markets a concert, which starts Saturday night at 8pm and for which entrance can be purchased through an ODP (on device portal) on the mobile.
The ticket system allows the concert club to define mobile tickets that can only be accessed from 7pm to 8pm.
The system also allows the night club to define the dynamic control area of the ticket. They decide that there are no control numbers displayed on the tickets, but a control number must be typed in a field on the ticket (401 B).
Once the concert and the definitions are made, the system generates two control numbers. The first control number has to be typed in a field on the ticket. This control number could be 5665. The second control number will be displayed on the ticket, once the first control number is typed in the field. This control number could be 12D (402B). The control numbers are given or told to the ticket checker.
A consumer, who has access to the ODP, wants to attend the concert, but does not want to pay. He asks his friend, who also has access to the ODP, to buy a ticket and then attempt to duplicate this ticket (403B). His friend buys a ticket (404B) and receives a URL in the e-mail inbox of the ODP (405B). To duplicate the ticket they need to see what it looks like and they try to open it. However, access is denied because it is not yet 7pm (406B).
It turns 7pm and they are able to open the ticket. The friend forwards the e- mail to the consumer. The consumer opens the ticket and sees that a code needs to be typed into the empty field. They realize that they cannot reproduce the ticket as an image because the checker will be unable to type in the code needed and get back to the second control number. The only way to falsify the ticket would be to copy large parts of the entire ticket system and they give up (403B).
Figure 9 A bus company decides to sell bus ticket through SMS.
The ticket system allows the bus company to define that the ticket can only be accessed once and only in a period of one hour. The bus company also defines that only the SIM card from which the purchase was made can open the ticket. Furthermore, the system allows the bus company to define the dynamic control area of the ticket. They decide that control numbers on the tickets change each hour. This means that the control numbers displayed on the tickets are different depending on what time the traveler gets on board (501A).
Once the ticket requirements are defined the system generates the control numbers that will be displayed on the tickets assuring that it is a genuine ticket for that particular time interval. The control numbers could be: 1pm- 2pm: 45, 2pm-3pm: 76, 3pm-4pm: 55 (502A). The control numbers are given or told to the bus driver. At the bus stop, a traveler pays for a ride through SMS (503A). The system registers the payment and creates a unique URL linking to a ticket page. The URL is sent to the mobile phone of the consumer in a SMS (504A).
At 1pm the bus arrives and the traveler opens the SMS inbox on his mobile phone and presses the link to the ticket. The mobile phone connects to the internet through a UMTS connection and accesses the ticket page through the web browser. The ticket can be accessed because it is has not been accessed before (505A).
The ticket now appears on the screen of the mobile phone. Among other things the ticket contains the control number 45 (506A).
The traveler gets on board and shows the ticket to the driver. The driver got a list of control numbers and checks to see that the control number is correct for that hour which proves that it is a genuine ticket (507A).
Figure 10
A bus company decides to sell bus ticket through SMS.
The ticket system allows the bus company to define that the ticket can only be accessed once and only in a period of one hour. The bus company also defines that only the SIM card from which the purchase was made can open the ticket.
The system also allows the bus company to define the dynamic control area of the ticket. They decide that control numbers on the tickets change each hour. This means that the control numbers displayed on the tickets are different depending on what time the traveler gets on board (501B). Once the tickets requirements are defined the system generates the control numbers that will be displayed on the tickets assuring that it is a genuine ticket for that particular time interval. The control numbers could be: 1 pm- 2pm: 45, 2pm-3pm: 76, 3pm-4pm: 55 (502B). The control numbers are given 5 or told to the bus driver.
It is 1 pm and a traveler wants to ride the bus, but does not want to pay. The traveler decides to try and cheat. So he asks his friend to buy a ticket and forward it to him (503B). 0
The friend pays for a ride through SMS (504B) and he receives the URL and opens the ticket (505B). He forwards the SMS to the traveler (503B).
The traveler receives the SMS, but cannot open the ticket because it is5 defined that only the SIM card from which the purchase was made can open the ticket (506B).
They learn that the only way to commit fraud is to create an image that looks like the real ticket. They use Adobe Photoshop on a PC to create an image o that looks like the real ticket and they change the name and birthday so it fits the consumer's data. Then they transfer it to the mobile phone of the consumer.
After a good amount of work they go to the bus stop and gets on the next5 bus. It is now 2pm. They walk up to the entrance and the traveler shows the fake ticket (507B). The bus driver sees that the control number is not correct, because the control number on the fake ticket is the control number from an earlier time interval.
o The bus driver tells them to get off the bus (508B). In the above examples the user device has been described being a mobile phone. Other user devices which can communicate via a public communication network could be used e.g. a PDA.

Claims

1. A method of providing electronic tickets to a user to be used by said user for obtaining access, wherein said ticket is provided to said user via a public communication network, and wherein said method comprises transmitting a unique URL via said public communication network to a user device based on a transaction performed by said user, said URL identifying the location of said electronic ticket.
2. A method according to claim 1, wherein payment information regarding said ticket has been received prior to transmitting said URL to said user.
3. A method according to claim 2, wherein said payment information further comprises identity information regarding the user.
' 4. A method according to claims 1-3, wherein said ticket comprises a dynamic field with transaction specific information.
5. A method according to claims 1-4, wherein said ticket comprises a dynamic field with time dependent control number.
6. A method according to claims 1-5, wherein said ticket comprises a dynamic field with user device specific information.
7. A method according to claims 1-6, wherein said ticket comprises an input field for receiving a code and wherein said code is used for determining the validity of said ticket.
8. A method according to claims 1-7, wherein said user device is wireless and receives said unique URL via a wireless connection to said public communication network and a web browser for displaying the content identified by said URL.
9. A computer-readable medium having stored therein instructions for causing a processing unit to execute a method according to claims 1-8.
10. A server for providing electronic tickets to a user to be used by said user for obtaining access, wherein said ticket is provided from said server to said user via a public communication network, and wherein said server comprises means for transmitting a unique URL via said public communication network to a user device based on a transaction performed by said user, said URL identifying the location of said electronic ticket.
EP08715587A 2007-03-20 2008-03-17 Method and system for providing electronic tickets Withdrawn EP2135178A1 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
DKPA200700421 2007-03-20
PCT/DK2008/000110 WO2008113355A1 (en) 2007-03-20 2008-03-17 Method and system for providing electronic tickets

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EP2135178A1 true EP2135178A1 (en) 2009-12-23

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US10762733B2 (en) 2013-09-26 2020-09-01 Bytemark, Inc. Method and system for electronic ticket validation using proximity detection
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