SCM
Technical field:
The utility model relates to a kind of service of aviation field to be established, the self-help operating machine apparatus of the transaction of the self-service value of the finishing machine of particularly a kind of energy business, voucher output and information inquiry.
Background technology:
Along with development of Chinese economy, carriage of passengers by air amount every year is all in rapid increase.This not only requires the airport extension facility, also requires to improve passenger's efficiency of service.In addition, each airline is increasingly competitive, need to release the new measure that can provide convenience to the passenger.Therefore, we can say that present CAAC industry is faced with a very big problem, that is exactly when providing convenience for the passenger, improves passenger's efficiency of service.Improve passenger's efficiency of service, mainly should be conceived to three big fields.
The first, the efficient of raising sale of ticket business.Now,, and replace the paper ticket that all the time uses gradually, estimate that very big change will take place the sale of ticket form along with electronic ticket constantly develops.Spring in 2004, IATA (international air transport alliance) announces worldwide to cancel the paper air ticket before 2007, and the electronization of air ticket will become world trends.Can infer thus, cross network or mobile communication network purchase electronic ticket, use the automatic machine that is placed on places such as airport, hotel, station to wait the form of purchasing the air ticket also will popularize gradually the old China hand from now on.
The second, improve the efficient that the value of handling tractor driver continues.Especially in order to relax the trouble waters of artificial value rack platform, automatic value machine service will constantly develop after estimating.That is to say, can lay unattended SCM equipment on the airport, also can allow the passenger before arriving at the airport, by network or mobile communication network, what the value of finishing tractor driver continued handles.So, in first field and second field, along with constantly development of air ticket electronization (with no paper at all), process also becomes more diverse.That is to say that the passenger can purchase the air ticket inside and outside the airport, and the value of handling machine, and implementation method also will have a variety of.
The 3rd, improve efficient from the value of finishing machine to this process of boarding.This process all realizes in the airport, and considers the factor of secure context such as terrified countermeasure, and this process form can not variation, need come executable operations according to passenger's service procedure of prior regulation.
At present, in the 3rd field, take following mode to operate.Promptly provide papery boarding card (boarding pass) at value rack platform by the attendant, check personal belongings, and after being checked in the boarding gate, the magnetic code that writes down in the bar code information of using the reader of boarding gate setting to read to print on the boarding card or the magnetic stripe of boarding card is checked passenger's the proof of boarding.Be printed with bar code or magnetic code on the boarding card, the airport difference, the medium that selection is read when checking of boarding is also different.In addition, the boarding card size on each airport is also different." ATBZ " specification of air ticket size conforms IAI people (international air transport alliance) regulation on most of airport.Boarding card also is printed on passenger's name, information such as name, flight number, the departure time, seat number arrive at the airport.Usually, when checking, need the passenger to show the resident identification card of People's Republic of China's distribution, carry out safety check, confirm this passenger's identity at inspection passenger's personal belongings and in the boarding gate.Certainly,, can require them to show passport usually if the passenger is the foreigner, rather than resident identification card.
Self-service terminal is widely used in carrying out various types of issued transaction; As bank self-help automatic teller machine etc.In commodity and the service handled such as the passenger purchases the air ticket, and similarly affairs also have application.At present, the top priority has been put in the Airport information construction.Domestic most airport is not the system of unification interface, the unified platform, the still system of two cover separation that therefore domestic, international passenger's departure from port is gone through the formalities and continued to use.Different main frames just has different terminals, has seriously restricted the particularly development on maincenter airport of airport.Be exactly the service of present value machine in addition, particularly checking in also needs manually to carry out.Along with the increasing of the volume of the flow of passengers, when the passenger checks in, need wait long time.And if added value rack platform then needs to strengthen the input of human cost, thereby increased the operation cost on airport.
Secondly, existing value machine equipment can not be realized identification and reading domestic, international passenger's identity document.Can not utilization value machine equipment create the requirement of more surcharges standby time.
The utility model content:
The utility model is at above-mentioned existing problem, common platform is provided, realizes high-quality service more being provided and being the self-help operating machine apparatus of Aerobiz saving cost for airline and airport and provide a kind of to the passenger, with the improvement value engine efficiency, save the time that the passenger checks in, reduce the Airport Operation cost.
In order to achieve the above object, technical scheme that the utility model is taked:
SCM is characterized in that: it comprises
The user is used to control whole SCM system, and realizes the main control module of the corresponding operating that the operator selects;
Be used for playing automatically the display module of predefined advertisement, Airport information and other advertisement information, this display module is connected with main control module;
The auxiliary control module that can show current operation status, make things convenient for the user to operate, it is connected with main control module, shows the operation interface and the operating result of total system;
The load module that the user is used to import every data, selects various methods of service, this load module is connected with main control module, in the identity information input system with the user;
Be used to discern the automatic module for reading and writing connection of the magnetic card/IC-card main control module of user's identity document, connected system, this reads relevant information in the magnetic card, inputs to main control module and handles, and the result who handles well can be write in the magnetic card;
Be used to read user's certificate information, and relevant information is input to the certificate verification module that main control module is verified, this certificate verification module is connected with main control module;
The UPS module is used to provide the power module of whole power supply device, and this power module is connected with the master control computing module;
Behind EO, for the user exports the affirmation voucher of this operation and the output module of boarding card, this output module is connected with main control module;
Be used to input the code keypad module of various certificate passwords, this module is connected with main control module.
Described main control module also connects a camera by monitoring module and monitors.
Described authentication module comprises Card read/write devices such as two-dimension code reader, identity card reader, passport reader.
Described auxiliary control module is a touch-screen display module.
Described load module comprises keyboard load module and track mouse load module.
But the automatic module for reading and writing recognizing non-contact type IC card of described magnetic card/IC-card, Contact Type Ic Card or magnetic card.
Described output module comprises the boarding card print module and with the bar print module.
Described self-help operating machine apparatus can connect mutually by the ICP/IP protocol mode, controls by a main frame that Control Software is installed.
Self-help operating machine apparatus of the present utility model is from comprising various electron scanning input equipments such as identity card reader, passport reader, magnetic card reader etc., be convenient to the user and import relevant information fast, improve service efficiency,, and be furnished with advertisement screen and help information issue, be furnished with camera and can carry out the monitoring of secure context according to user's demand.It has following characteristics:
1, the passenger need not queuing, need not to handle any formality, can the implementation value machine on any self-help operating machine apparatus, not only easily but also convenient.Strengthened the intercommunication of boarding of each big airline, and saved the space of airport to greatest extent, minimizing personnel spending and mistake;
2, exempt from any service charge.
3, in time print with bar, clear accurate.
4, website is numerous, and is quick convenient.
5, can realize the support of city value machine, hotel's value machine or other remote site (hotel, station and rent-a-car company) value machine.
6, the passenger can select the seat according to the hobby of oneself;
7, sell the E-ticket function: utilize the coupling checking of credit card and I.D., sell output oneself or other people air ticket voucher.
8, adopt conjuncted voucher with the printing that combines of reimbursement voucher and boarding card, saved the passenger gets reimbursement voucher to sales counter link;
9, printing has only bar code identification on the stroke list, makes things convenient for system identification;
10, friendly interface, it is small and exquisite to set type, easy alternately, has hommization.
11, system speed is fast, and the time of handling the SCM formality is very short, and whole process only needed for 30 seconds;
12, this system has realized believing being connected of departure system with Air China, has favorable expansibility, can connect other service systems of airline by middleware.
13, self-service machine equipment deployment is also very flexible, is easy to promote.
14, identification and verifying ticket, passport/visa or Chinese residents identity document automatically.
15, remote monitoring and online service function: by the installation picture pick-up device, and Control Software, when passenger's operation is met difficulty, can provide the artificial assistant service of real-time online by remote monitoring and online service function, instruct the user to operate.In addition, by online service function, also can finish the operation of online ticketing and online payment.
Self-help operating machine apparatus provided by the utility model, use Self-Service technology (kiosk), dispose the standard software of " International Air Transport Association " common user Self-Service, strengthened the intercommunication of boarding of each airline, thereby reached the purpose of " simplifying commercial affairs ".Self-help operating machine apparatus of the present invention shortens the time consumption that the passenger boards to greatest extent, promotes airline's delivery efficient, has strengthened the intercommunication of boarding of each big airline, and has saved the space of airport to greatest extent, reduces personnel's spending and mistake.
Description of drawings:
Further specify the utility model below in conjunction with the drawings and specific embodiments.
Fig. 1 is a high-level schematic functional block diagram of the present utility model.
Embodiment:
For technological means, creation characteristic that the utility model is realized, reach purpose and effect is easy to understand, below in conjunction with concrete diagram, further set forth the utility model.
Referring to Fig. 1, the SCM that the utility model provides mainly realizes control by main control module 1, and it realizes that the user is used to control whole SCM system, and the corresponding operating of realization operator selection; This module is controlled respectively:
Be used for playing automatically the display module 2 of predefined advertisement, Airport information and other advertisement information;
The auxiliary control module 3 that can show current operation status, make things convenient for the user to operate, the operation interface and the operating result of demonstration total system;
The load module 12 that the user is used to import every data, selects various methods of service, this load module is connected with main control module, in the identity information input system with the user;
Be used to discern the automatic module for reading and writing 7 of magnetic card/IC-card of user's identity document, connected system, this reads relevant information in the magnetic card, inputs to main control module and handles, and the result who handles well can be write in the magnetic card;
Be used to read user's certificate information, and relevant information is input to the certificate verification module that main control module is verified;
Be used to provide the power module of whole power supply device, promptly the UPS module 10;
Behind EO, for the user exports the affirmation voucher of this operation and the output module of boarding card;
Be used to input the code keypad module 11 of various certificate passwords.
Main control module is also monitored by monitoring module 13 connections one camera simultaneously.
Authentication module in the utility model comprises two-dimension code reader 4, identity card reader 6, passport reader 5 etc.
Auxiliary control module 3 in the utility model is touch-screen display module.
Load module in the utility model comprises keyboard load module and track mouse load module 12.
But the automatic module for reading and writing recognizing non-contact type IC card of the magnetic card/IC-card in the utility model, Contact Type Ic Card or magnetic card.
Output module in the utility model comprises boarding card print module 8 and with bar print module 9.
Self-help operating machine apparatus in the utility model can connect mutually by the ICP/IP protocol mode, controls by a main frame that Control Software is installed.
The SCM that obtains according to technique scheme has following function:
1) self-help operating machine apparatus on line operation function
Operation transaction request according to the user sends to airport departure system with transaction request, and the transaction of returning according to airport departure system is replied transaction is correspondingly handled, and makes the user can finish inquiry, transaction; Instruction according to airport departure system is carried out various control operations to self-help operating machine apparatus; Report the current state of self-help operating machine apparatus to airport departure system.
2) the authentication function of self-help operating machine apparatus
Reception after the local authentication processing, feeds back to the automatic module for reading and writing of magnetic card/IC-card of self-help operating machine apparatus from the transaction request of passenger identity certificate authentication, shows by display module, and the result is returned to airport departure system coupling and checking.
3) information searching function of self-help operating machine apparatus
Reception is from the transaction request of self-help operating machine apparatus, after treatment, perhaps directly the tissue transaction is replied and is sent to self-help operating machine apparatus, perhaps transaction request is sent to self-help operating machine apparatus and airport main frame, receive the return message of airport main frame, after treatment, return message is sent to self-help operating machine apparatus, perhaps transaction request is sent to airport departure system, receive the return message of airport departure system, after treatment, return message is sent to self-help operating machine apparatus, realize demonstration, Query Value machine service scenario in real time.
4) advertisement broadcasting function of self-help operating machine apparatus
When self-help operating machine apparatus is in unattended or during idle state, described advertisement screen is play predefined advertisement, Airport information and other advertisement information automatically.
5) the sale E-ticket function of SCM
Utilize the coupling checking of system, can sell output oneself or other people air ticket voucher for credit card and I.D..
6) remote monitoring of self-help operating machine apparatus and online service function
By picture pick-up device is installed, and Control Software, can monitor and control each SCM by the internet, when passenger's operation is met difficulty, can carry out remote monitoring and online service by picture pick-up device and the monitoring software of installing, the artificial assistant service of real-time online is provided, instructs the user to operate.In addition, online service function can be realized, the operation of online ticketing and online payment can be finished by the internet.
More than show and described ultimate principle of the present utility model and principal character and advantage of the present utility model.The technician of the industry should understand; the utility model is not restricted to the described embodiments; that describes in the foregoing description and the instructions just illustrates principle of the present utility model; under the prerequisite that does not break away from the utility model spirit and scope; the utility model also has various changes and modifications, and these changes and improvements all fall in claimed the utility model scope.The claimed scope of the utility model is defined by appending claims and equivalent thereof.