CN1571439A

CN1571439A - Method for initiating telephone call via E-mail

Info

Publication number: CN1571439A
Application number: CN 03139890
Authority: CN
Inventors: 屠嘉顺
Original assignee: ZTE Corp
Current assignee: ZTE Corp
Priority date: 2003-07-14
Filing date: 2003-07-14
Publication date: 2005-01-26
Anticipated expiration: 2023-07-14
Also published as: CN1266915C

Abstract

The invention relates to a telephone call method originated by the e-mail. The method includes the following steps: receiving the e-mail transmitted from user terminal; obtaining the e-mail URL information of the source promoter and transmitting member; invoking URL information and phone number transition table to do retrieval; each obtaining the phone number of the source promoter and transmitting member; sending the calling number and the called number into click dialing transaction. The telephone call method originated by the e-mail is adopted in the invention. When the user is reading the e-mail, he is only need to do simple transmitting e-mail operation to realize the telephone call to the sender, but no need to inquire the phone number and do dialing. This can sharply increase the working efficiency and the convenience of the operation.

Description

Method by the Email telephone calling

Technical field

The present invention relates to programme-controlled exchange (or Softswitch Soft Switch), particularly relate to a kind of in programme-controlled exchange by the implementation method of e-mail system to the Client-initiated call.

Background technology

Programme-controlled exchange (or Softswitch Soft Switch) is the core switching device in the communication network, and it is responsible for the call request of acceptance from communication terminal device (phone or integrated access equipment IAD), and sets up call.

The Click To Dial function of utilizing programme-controlled exchange (or Softswitch Soft Switch) to provide, the user can login the plug-in website of programme-controlled exchange (or Softswitch S O F T S W I T C H), clicks the conversation of setting up between two phones (comprising landline telephone, mobile phone or IP phone) by Web.

In the prior art, programme-controlled exchange is discerned a user by telephone number, and Softswitch can be by telephone number, also can discern a user by e-mail address (URL) mode; Latter inside has the conversion table of subscriber directory number and e-mail address, can realize the conversion of above-mentioned two kinds of RMs.

In today that Email is popularized day by day, people use Email to exchange more and more widely.When receiving an envelope Email, if still need and addresser when directly linking up, often need inquiry the other side's telephone number earlier, redial and its communication, if can realize the phone communication, then will provide operating efficiency greatly by simple forwarding by mail.

Method by the Email telephone calling provided by the invention is just in order to solve the letter problem to be solved that exists in the above background technology.

Summary of the invention

The objective of the invention is the defective that exists in the above-mentioned background technology, the method for designing of a kind of wide, arrowband signaling unification system is provided, the user directly is forwarded to mail the address of stored-program control exchange or soft switch, after switch is received this forwarding by mail, automatically be telephone number corresponding with addresser address, source and forwarding people address transition, and set up both sides' conversation.

In order to achieve the above object, the invention provides a kind of method by the Email telephone calling, the method includes the steps of:

Reception is transmitted the Email of coming from client;

Obtain the source promoter's of this mail URL information and the URL information of transmitting the people;

Calling the conversion table of URL information and telephone number retrieves;

Obtain source promoter's telephone number respectively and transmit people's telephone number; And

Calling number and called number are sent into Click To Dial.

Adopt the method by the Email telephone calling provided by the invention, the user is when reading Email, only need by simple forwarding by mail operation, need not enquiring telephone number and dial, can realize call with the sender, improve the convenience of operating efficiency and operation greatly.

Be elaborated below in conjunction with embodiment and with reference to the technical scheme of accompanying drawing to this invention.

Description of drawings

Fig. 1 is the method flow diagram by the Email telephone calling of the present invention;

Embodiment

Describe the present invention below in conjunction with drawings and the specific embodiments.

Call involved in the present invention need be based upon on the switch that possesses Click To Dial, it utilizes Email newly-increased on Softswitch to receive client-side program, the Email that accepts request and call out, and this Email transmitted, this program is similar to the function of the client-side program of OUTLOOK or NOTES, the Email of accepting reference format that can be real-time.

As shown in Figure 1, be the method flow diagram by the Email telephone calling of the present invention, the operating procedure of this flow process is as follows:

At first, receive the Email of sending from client, step 101; Legitimacy to this user is verified step 102; If legal, then checking is passed through, and obtains the source promoter's of this mail addresses of items of mail URL from this mail, and the addresses of items of mail URL that transmits the people, step 103; Call the conversion table of URL and telephone number and retrieve, obtain source promoter's telephone number respectively and transmit people's telephone number, step 104; Calling number and called number are sent into Click To Dial, step 105; In this step, as calling number (charge number), source addresser's number is connected these two users' conversation as called number by Click To Dial the number of transmitting the people.

Wherein, the conversion table of URL and telephone number is in order to realize the conversion of URL and telephone number, and the tables of data of in switch, setting up; For the user that soft switchcall server inside has adopted URL to represent, then need not to set up the corresponding relation of this user in tables of data.

Below by a specific embodiment, further specify technical scheme provided by the invention, the concrete operations step of this embodiment is as follows:

Step 1 is set up the conversion table of user e-mail address URL and telephone number, referring to table 1 on the communication apparatus (as SoftSwitch or stored-program control exchange) that the Click To Dial function is provided at present.

Universal resource location URL	Telephone number
Universal resource location URL	Telephone number	limin@abc.com	?123456
zhaofang@def.com	?13812345678	limin@abc.com	?123456
zhaofang@def.com	?13812345678	…	?…

Table 1

Table 1 is the conversion table of user e-mail address and telephone number, is made up of the e-mail address that subscriber directory number and application telephone number are provided simultaneously.If in Softswitch, the user directly indicates by URL, then need not to register this form;

Step 2 is installed corresponding Email at communication apparatus (SoftSwitch or stored-program control exchange) and is accepted system, and is connected on the INTERNET, at any time can accept mail, the addresses of items of mail that application simultaneously is correlated with, the user can make a call as long as send associated mail to this mailbox;

Step 3, program provided by the invention is installed in the Call Control Block of communication apparatus (SoftSwitch or stored-program control exchange), when switch is received Email, carry out the conversion of e-mail address and telephone number according to flow process shown in Figure 1, thereby realize by the Email telephone calling.

Above content only is specific embodiments of the invention, and protection scope of the present invention is as the criterion with the record in the claim, all technical staff who is familiar with this field, and any variation of being made according to the present invention all falls into protection scope of the present invention.

Claims

1. method by the Email telephone calling is characterized in that the method includes the steps of:

Reception is transmitted the Email of coming from client;

Calling the conversion table of URL information and telephone number retrieves;

Calling number and called number are sent into Click To Dial.

2. as claimed in claim 1 by Email telephone calling method, it is characterized in that, described calling number and called number are sent in the step of Click To Dial, also comprise the number of transmitting the people as calling number, source addresser's number is connected these two users' conversation as called number by Click To Dial.

3. the method by the Email telephone calling as claimed in claim 1 is characterized in that, described reception is to receive client-side program by the Email on the communication apparatus to finish from the step of the next Email of client forwarding.

4. the method by the Email telephone calling as claimed in claim 3 is characterized in that the Email on the described communication apparatus receives client-side program, is used for the Email that accepts request and call out, and this Email is transmitted.

5. the method by the Email telephone calling as claimed in claim 1, it is characterized in that, the conversion table of described URL information and telephone number is used to realize the conversion of URL to telephone number, is based upon on the communication apparatus that the Click To Dial function can be provided.

6. as claim 1 or 5 described methods, it is characterized in that by the Email telephone calling, the conversion table of described URL information and telephone number, the URL information that is provided during by subscriber directory number and application telephone number is formed.