CN1543138B - Broadband ADSL Service Automatic Processing System - Google Patents

Abstract

The invention discloses a broadband ADSL service automatic processing system, which relates to a computer communication system. The processing system includes a service generating device (1), a service processing device (3), and a node management device (2), and the above-mentioned devices are connected through a local area network; wherein, the service generating device (1) receives broadband ADSL service information, and passes through the local area network Send it to the service processing device (3); the service processing device (3) sends a service instruction to the node management device (2), responds to and processes the command response information of the node management device (2), and finally sends it back to the service generation device (1). Adopting the broadband ADSL service automatic processing system of the present invention can realize electronic office, accelerate the ADSL service processing speed, reduce the error probability of data and materials, and improve the service quality of the telecommunication department.

Description

Broadband ADSL Service Automatic Processing System

Technical field:

The invention relates to a computer communication system, in particular to a communication system applied to automatic processing of broadband ADSL services.

Background technique:

With the rapid development of information technology and the popularization of the network, ADSL, as the most common broadband access method at present, is favored by the majority of users; with the increase of users, the corresponding business volume of ADSL in the telecommunications sector is also increasing. The existing ADSL business process adopts paper work. After the business hall accepts the ADSL business, it sends a work order after querying the relevant information in the ADSL resource database. After receiving the work order, the ADSL network management center searches for available resources, and then sends the The node issues instructions. The whole process is mostly manual work, which is increasingly inefficient and error-prone, which will bring hidden dangers to the management of the ADSL resource database in the future; when the business is busy, the network management staff is also prone to customer complaints or even complaints due to untimely business processing. At present, the telecommunications department has realized automatic processing of work orders for other telephone services, such as shutdown and startup, so it is urgent to realize automatic and paperless operation of ADSL service work orders.

Invention content:

Aiming at the problems existing in manual processing of existing ADSL business work orders, the invention provides an automatic broadband ADSL business processing system that can realize electronic office, accelerate business processing speed, reduce data error probability, and improve service quality of telecommunication departments.

In order to achieve the above object, the present invention is achieved through such a technical solution: a broadband ADSL service automatic processing system is provided, including a service generating device, a service processing device, and a node management device, and the above devices are connected through a local area network; the service generating device Including terminal computer connected through LAN, ADSL resource database, business generation module, business information database; business processing device includes business information extraction module, business analysis module, business processing module, instruction sending module, these four modules can be located in one Computers, which can also be located in different computers, are connected through a local area network; the node management device includes an instruction execution module, a node management center, and nodes connected through a local area network; the system workflow is as follows:

1), the terminal computer enters the business information of broadband ADSL, and the business generation module queries the relevant information in the ADSL resource database, and fills in the business information database;

2), business extraction: the business information extraction module scans the business information database in real time, and once new business information is found, it immediately extracts the business information and submits it to the business analysis module;

3) Business analysis: the business analysis module analyzes the basic data of the business and obtains all the information for completing the business processing;

4) Business processing: The business processing module determines the operation process and operation instructions according to the analyzed information;

5) Sending information: the instruction sending module sends the operation instruction to the instruction execution module according to the operation process, and the instruction execution module controls the node management center; the operation instruction is further issued to the node;

6), feedback information: the node returns the command response information to the business processing module through the node management center, the command execution module, and the command sending module;

7), processing response information: the business processing module records the command response information, and performs data verification, and after analyzing the command response information, performs receipt processing on the business information database through the interface of the business information database; and updates the ADSL resource database;

8), after the business generation module submits the business, it queries the business information database within the set time, obtains the receipt processing information, and performs secondary processing or manual intervention on the unsuccessful business; the terminal computer (4) can check this Receipt processing information.

The broadband ADSL service automatic processing system also includes a query statistics module, which is connected with the service information database through a local area network, and performs query statistics on the services processed by the service processing device.

The node management center is the network management center or the serial port manager; the network management center communicates directly with the nodes through the local area network by using the TCP/IP protocol and/or the SNMP protocol (simple network management protocol); the serial port manager utilizes the serial port networking of each node, relying on The conversion between TCP/IP protocol and RS232 protocol (serial port protocol) transmits information to nodes.

The service generating device in the broadband ADSL business automatic processing system of the present invention has utilized the terminal computer of the existing 97 project platform of the telecommunication department to the greatest extent, and the ADSL resource database included in the 97 database; only need to add the service generating module A business information database can be created. Similarly, the node management device also makes full use of the existing node management center and nodes, and only needs to add an instruction execution module to communicate with the service processing device. The business processing device is attached to the existing network of the telecommunications department as an independent system, and even if a fault occurs, it will not affect the normal operation of the existing network; when the fault is recovered, it can automatically resume work, and it can also be unattended.

By adopting the broadband ADSL business automatic processing system of the present invention, the business automatic processing can be realized through the local area network. The process is simple and easy to operate; the work order processing speed has been greatly improved. When the network is unblocked, the time from when the work order is placed to when the work order is completed is generally less than 5 seconds. At the same time, human errors are reduced, the probability of data errors is reduced, and the quality of work orders is improved. Through the automatic processing system of the present invention, it is possible to realize the automation of ADSL business processing flow and the inheritance and consistency of user resource information, and it can also fully and effectively utilize the existing 97 project platform and corresponding ADSL resource information and user information to automatically Correspond to the corresponding DSLAM node port, and realize the automatic processing and receipt of various services such as adding users, deleting users, unlocking, blocking, configuration, modifying the rate, automatic shutdown and recovery of arrears, and realizing user resources and Sharing of network resources. It can strengthen the collaboration efficiency between relevant departments of telecommunications, enable the front-end department to keep abreast of the utilization of network resources, establish a corresponding relationship between network information and end-user information, and facilitate timely adjustment of network planning and capacity expansion plans; greatly improving the service quality of the telecommunications department .

Description of drawings:

Fig. 1 is the block diagram of broadband ADSL business automatic processing system;

Fig. 2 is the networking diagram of the broadband ADSL service automatic processing system;

Fig. 3 is a main flow chart of the automatic processing system for broadband ADSL services.

Detailed ways:

Embodiment 1: Referring to the above-mentioned drawings, the broadband ADSL service automatic processing system of the present invention will be described in detail. Figure 1, Figure 2 and Figure 3 combine to provide a broadband ADSL service automatic processing system, including a service generating device 1, a service processing device 3, a node management device 2 and a query statistics module 12, which are connected together through a local area network. The service generating device 1 includes a terminal computer 4, an ADSL resource database 5, a service generating module 6, and a service information database 7 connected through a local area network. The business processing device 3 includes a business information extraction module 8, a business analysis module 9, a business processing module 10, and an instruction sending module 11. These four modules can be located in one computer or in different computers, and are connected through a local area network. The node management device 2 includes an instruction execution module 13, a network management center 14, and a node 15 connected through a local area network. Service generating device 1 receives broadband ADSL service information and transmits it to service processing device 3 through the local area network; service processing device 3 sends service instructions to node management device 2, responds to and processes the command response information of node management device 2, and finally sends back to the service generating device 1. The query statistics module 12 is connected with the service information database 7 through a local area network, and performs query statistics on the services processed by the service processing device 3 . The workflow of the whole system is as follows:

1), the user applies to the telecommunications department to install broadband ADSL, as the terminal computer 4 input installation information of the business window, the service generation module 6 queries the relevant information in the ADSL resource database 5 by the local area network, generates the business work order with this installation information, puts in Business information database 7;

2), extract business: business information extraction module 8 scans business information database 7 in real time, in case new business information is found, this business information is extracted immediately, submits to business analysis module 9;

3), business analysis: business analysis module 9 analyzes business basic data, obtains the information of station category, business category and port;

4), business processing: the business processing module 10 selects different instruction sets according to different site categories, selects different instruction flows according to the service category, generates specific operation instructions according to the port information, and passes the above information to the instruction sending module 11;

5), sending information: the instruction sending module 11 sends the operation instruction to the instruction execution module 13 according to the operation flow, and the node management center 14 is controlled by the instruction execution module 13; the operation instruction is further issued to the node 15;

6), feedback information: the node 15 returns the command response information to the business processing module 10 through the node management center 14, the command execution module 13, and the command sending module 11;

7), processing response information: the business processing module 10 records the command response information, and performs data verification, and after analyzing the command response information, the business information database 7 is processed by the interface of the business information database 7; and updates the ADSL resource database 5;

Wherein the work order processing module 10 provides a verification mechanism, checks the relevant parameters before each execution of the instruction, and will automatically make a record if the actual parameters are found to be inconsistent with the parameters provided by the work order. Specifically follow the steps below:

①. First check whether the node 15 has sent back the command response information, if "No", then enter the "Error Handling" program; if "Yes", compare the actual parameters of the command response information with the parameters provided by the work order;

②. Judging whether the command response is correct or not according to the comparison results, if "No", enter the "Error Handling" program; if "Yes", further judge whether the process has been processed;

3. If "No", put the unprocessed and completed business work order back into the business work order database 7; if "Yes", update the ADSL resource database 5 according to the completed business work order;

4. The above-mentioned business work orders that have been processed and updated and updated in the ADSL resource database 5, and the business work orders that have entered the "error handling" program are recorded for relevant information;

8), the business generation module 6 inquires the business information database 7 within the set time, obtains the receipt processing information, and performs secondary processing or manual intervention on the unsuccessful business; the receipt processing information can be viewed through the terminal computer 4 .

9) Statistical related data: the query statistics module 12 performs query statistics on the business processed by the business processing module 10 through the business work order database 7, such as the success rate of business work orders.

Business work orders that enter the "Error Handling" program will be processed manually.

The above is only a specific embodiment of the present invention, it should be pointed out that for those of ordinary skill in the art, many modifications and improvements can be made, for example, the node management center 14 can be changed into a serial port manager 14, which relies on The conversion between the TCP/IP protocol and the RS232 protocol and the node carry out information transmission. All variations or improvements should be regarded as the protection scope of the present invention.

Claims (3)

1. a broadband ADSL business automatic processing system is characterized in that: comprise business generation device (1), business processing device (3), node management device (2), and above-mentioned device is connected by local area network; Described business generation device ( 1) comprising a terminal computer (4), an ADSL resource database (5), a business generation module (6), and a business information database (7) connected by a local area network; the business processing device (3) includes a business information extraction module (8 ), business analysis module (9), business processing module (10), instruction sending module (11), these four modules are positioned at a computer or are positioned at different computers, are connected by local area network; Described node management device (2) Including an instruction execution module (13), a node management center (14), and a node (15) connected by a local area network; the system work flow is as follows: 1), terminal computer (4) enters the business information of broadband ADSL, and business generation module (6) inquires about the relevant information in ADSL resource database (5), fills in business information database (7); 2), extract business: business information extraction module (8) scans business information database (7) in real time, in case new business information is found, this business information is extracted immediately, submits to business analysis module (9); 3), business analysis: the business analysis module (9) analyzes the basic data of the business, and obtains all the information for completing the business processing; 4), business processing: the business processing module (10) determines the operation process and operation instructions according to the analyzed information; 5), sending information: the instruction sending module (11) sends the operation instruction to the instruction execution module (13) according to the operation process, and the node management center (14) is controlled by the instruction execution module (13); the operation instruction is further issued to the node ( 15); 6), feedback information: the node (15) returns the command response information to the business processing module (10) through the node management center (14), the command execution module (13), and the command sending module (11); 7), processing response information: the business processing module (10) records the command response information and performs data verification, and after analyzing the command response information, the business information database (7) is processed through the interface of the business information database (7) ; And update the ADSL resource database (5); 8), after the business generation module (6) submits the business, query the business information database (7) within the set time, obtain the receipt processing information, and perform secondary processing or manual intervention on the unsuccessful business; through the terminal computer (4) You can view the receipt processing information. 2. the broadband ADSL service automatic processing system according to claim 1, is characterized in that: described broadband ADSL service automatic processing system also comprises query statistics module (12), is connected with business information database (7) by local area network, to The business processed by the business processing device (3) performs query statistics. 3. according to claim 1 and 2 described broadband ADSL business automatic processing systems, it is characterized in that: described node management center (14) is network management center or serial port manager; Network management center utilizes TCP/IP agreement and/or by local area network Or the SNMP protocol directly communicates with the node (15); the serial port manager utilizes the serial port networking of each node (15), relies on the conversion between the TCP/IP protocol and the RS232 protocol, and transmits information to the node (15).

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