CN1404595A - Remote airline check-in using global computer network - Google Patents
Remote airline check-in using global computer network Download PDFInfo
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Abstract
A system and method for remotely checking in via a computer network may be configured to provide a passenger access to an airline server via a computer network, such as the Internet. The server, such as a web server, may be configured to receive a request for check-in of an airline passenger over the internet. In response to the check-in request, the seat assignment is confirmed for the passenger on the designated flight. In particular, the airline server records the confirmed seat assignments in the seat booking system database. The passenger may be located remotely from or in an airport lounge associated with the departure of the designated flight. However, in both cases, the passenger may check in advance and avoid checking in to the airport in a conventional manner. In this way, the pre-arrival time of passengers in the airport lounge can be reduced. In addition, pre-check-in may facilitate orderly check-in and check-in procedures by airline personnel and passengers prior to takeoff.
Description
Technical field
The present invention relates to airplane industry, in particular for the technology of checking in for departure from port airliner passenger.
Background technology
Air ticket can be made a reservation on certain flight for the passenger.Though air ticket can be used for reservation, have " passenger who abandons making a reservation " owing to anticipating, so the seat on the flight is overbooked through regular meeting.For this reason, after having only by the time the passenger to arrive at the airport usually and handling " boarding " formality, seating allocation just obtains confirming.In history, handling " boarding " formality needs passenger and ticket checking or the managerial personnel that board to contact with each other.But recently, automation equipment has been installed by airline, allows certain passenger self-service the checking in back that arrive at the airport.The Northwest Air of Minnesota State Minneapolis offers E-Ticket
SMPassenger's E-Service Center
SMService is exactly an example.After having handled check-in procedures, passenger's reservation obtains confirming that the passenger can be distributed a seat on corresponding flight, and the boarding pass at the seat that is confirmed.Usually, the equipment of boarding automatically is the same with the managerial personnel that board accordingly, requires to have handled check-in procedures in the special time period before airliner takes off.
Summary of the invention
The invention provides a kind of system and method for handling remote airline check-in by global computer network.The present invention can be configured, and allows the passenger to use global computer network (for example internet) that airline server is carried out remote access.This server (for example webserver) can receive the request that the flight passenger checks in by the internet.In response to this request of checking in, server is the passenger distributing seat specifying on the flight.Especially, airline server can write down the seating allocation that obtains confirming in the seat reservation system database.
The passenger present position can be very remote from the airport airport lounge relevant with specifying flight takeoff.For example, the passenger can be connected with network by desk-top computer or the portable computer that is arranged in passenger family, office or automobile.As selection, the passenger can also rely on PDA (personal digital assistant) or tool mobile Internet phone visit airline server.As another example, particularly for hotel guest, can be by using interactive TV system (system that for example is used for the hotel checkout) visit airline server.
In other cases, the passenger can be arranged in and specify the relevant airport airport lounge of flight takeoff.For example, the passenger can carry computing machine, PDA or mobile phone, the common computer or other network equipments that perhaps use the airport airport lounge to provide.Which kind of situation no matter, airline server can be positioned at Anywhere, comprises being positioned at airport airport lounge or So Far Away very.Can use the network service between conventional network protocols (for example TCP/IP) realization passenger and the airline server.
Use long-range boarding, the passenger just carries out seating allocation and confirms in the time of needn't leaveing no choice but arrive at the airport by the time airport lounge.On the contrary, the passenger from actual can be that check-in procedures have been handled on the basis Anywhere with self-service, and reduced in required the boarding the preceding time of airport airport lounge.And the passenger can just select seating allocation very neatly before arriving at the airport.Especially, in certain embodiments, the passenger can just handle long-range check-in procedures by several hrs before climbing up the appointment flight.
In case seating allocation obtains confirming that server is notified the passenger by the seating allocation that global computer network will obtain to confirm.The passenger can be printed boarding pass or recorded electronic boarding pass, is used for showing to the managerial personnel that board of airline.The boarding pass of printing can comprise the information that is used for the authenticity examination, and this can realize by visual inspection or optical scanning.The electronics boarding pass can show as from the portable equipment that is carried by the passenger (for example PDA or mobile phone) and be sent to the board information of receiver of manager works by airline.
Select as another kind, the passenger can carry a programmable, intelligent card, carries the information that the explanation seating allocation is confirmed in the card.Smart card can be embedded in the electronic equipment (for example phone or PDA).In other embodiment, the passenger can only produce one's proof, and makes it and is contrasted by the seating allocation confirmation that airline server write down.Net result is that passenger's prodigiosin power is handled long-range check-in procedures, but just can confirm verify to seating allocation when only arriving at the airport airport lounge.
Make check-in procedures handle and aspect the process of boarding carried out more in an orderly manner, long-range check-in procedures also can be brought benefit for the staff of airline.Especially, long-range check-in procedures can support a great deal of passenger's seating allocation is confirmed in advance, have reduced in arrived at the airport in the last hour passenger's that checks in quantity of flight takeoff.In other words because passenger's participation is arranged in the long-range process of boarding, before flight is about to take off often with traditional check-in procedures and the process of boarding together and the work and the pressure intensity of coming are weakened.Confirm that the staff of airline can handle list of passenger better and overbook problem owing to received many seating allocations that shift to an earlier date.
In certain embodiments, passenger's validity of handling long-range check-in procedures can be limited in before the flight takeoff in the predetermined time window.For example, this window can be before the flight takeoff extends to flight takeoff preceding 90 minutes in about 6 hours.
Forbid before checking in the given time (for example flight takeoff is preceding 6 hours) and reduced the too much passenger's who abandons making a reservation possibility, and to the staff of airline manage check-in procedures and the process of boarding helpful.Compare with the passenger who has handled check-in procedures at flight takeoff the previous day, the passenger who has handled check-in procedures at flight takeoff within preceding 6 hours more likely takes this flight.
Especially, if check-in must be late more, the passenger just has more understanding to his the arrive at the airport ability of airplane on time.As further consideration, check-in must be late more, and this time the understanding of the airliner situation of flight will be more definite to carrying out in airline, therefore can confirm seating allocation with higher reliability.
In a preset time (preceding 90 minutes of flight takeoff), stop to check in, will clash between the staff of airline who avoid handling the passenger of long-range check-in procedures and using traditional mode of boarding.These characteristics also can assist the staff of airline to manage check-in procedures and the process of boarding.
Abandoned the historical passenger that makes a reservation for almost having no precedent in the past, the check-in procedures window can extend, make this passenger can be in the time more early (for example flight takeoff the previous day or a couple of days) handle long-range check-in procedures.In this manner, can and be customized to the basis with selectivity for the application of checking in of individual passenger handles.Historical information can be collected from the record that travels by air in past, and is the sign with passenger of the low risk of abandoning making a reservation as certain passenger.The passenger who is labeled can handle early stage check-in procedures, and has seldom or do not have the passenger of historical data and have the historical passenger that often abandons making a reservation and can only check in common time window.
The system and method that is used to handle long-range check-in procedures can also be provided with, to handle unconventional operation (" IRROPS ").Especially, when handling long-range check-in procedures, airline server can be visited airline's subscription data base, confirm to specify flight whether be cancelled, late or adjust with respect to initial flight planning.By linking up with traditional reservation system or reservation agents merchant, the webserver can receive one or more other subscription approach, selects for the passenger.
In this manner, the both notified IRROPS of passenger also is apprised of other options of travelling.In some cases, the webserver can generate printable webpage or other information, and for the passenger provides service evidence, for example hotel lodging, flight complimentary ticket or similar voucher are especially under the situation that flight is cancelled.
In one embodiment, the invention provides a kind of method that the flight passenger checks in that is used for, method comprises the request of checking in by global computer network reception flight passenger, and confirms seating allocation for the passenger in response to the request of checking on the appointment flight.
In another embodiment, the invention provides a kind of system that the flight passenger checks in that is used for, system comprises network user's machine, be used for transmitting the request that the flight passenger checks in by global computer network, and comprise the webserver, be used for receiving the request that the flight passenger checks in by global computer network, server is confirmed seating allocation for the passenger in response to the request of checking on the appointment flight.
In a further embodiment, the invention provides a kind of method that the flight passenger checks in that is used for, method comprises the request of checking in by global computer network reception flight passenger, on the appointment flight, confirm seating allocation for the passenger in response to the request of checking in, and producing boarding pass for specifying flight from the far place of the airport airport lounge relevant with specifying flight.
In additional embodiment, invention provides a kind of system that the flight passenger checks in that is used for, system comprises network user's machine, be used for transmitting the request that the flight passenger checks in by global computer network, and comprise the webserver, be used for receiving the request of checking in by global computer network, server is confirmed seating allocation for the passenger in response to the request of checking on the appointment flight, and provide a kind of equipment, equipment be positioned at from specify the relevant far place of airport airport lounge of flight, can be to specify flight generation boarding pass.
In another embodiment, the invention provides a kind of method that the flight passenger checks in that is used for, method comprises the request of checking in by global computer network reception flight passenger, the time and the permitted maximum time period that receive the request of checking in are compared, be in permitted maximum in the time period if receive the time of the request of checking in, then on the appointment flight, confirm seating allocation for the passenger in response to the request of checking in.
In a further embodiment, the invention provides a kind of system that the flight passenger checks in that is used for, system comprises network user's machine, be used for transmitting the request that the flight passenger checks in by global computer network, and comprise the webserver, be used for receiving the request of checking in by global computer network, time and permitted maximum time period that server will receive the request of checking in compare, be in permitted maximum in the time period if receive the time of the request of checking in, then server is confirmed seating allocation for the passenger in response to the request of checking on the appointment flight.
In additional embodiment, the invention provides a kind of method that the flight passenger checks in that is used for, method comprises the request of checking in by global computer network reception flight passenger, confirm the whether late or cancellation of the appointment flight relevant with the request of checking in, if this thing happens, then on another flight, confirm seating allocation in response to the request of checking in.
In another embodiment, the invention provides a kind of system that the flight passenger checks in that is used for, system comprises network user's machine, be used for transmitting the request that the flight passenger checks in by global computer network, and comprise the webserver, be used for receiving the request of checking in by global computer network, server is confirmed that the appointment flight relevant with the request of checking in be whether late or is cancelled, if this thing happens, then on another flight, confirm seating allocation in response to the request of checking in.
Description of drawings
Fig. 1 is to use global computer network to handle the block scheme of the system of long-range check-in procedures;
Fig. 2 is used for the process flow diagram that the passenger handles the method for long-range check-in procedures;
Fig. 3 has illustrated the process flow diagram that the boarding time window as a long-range check-in procedures part is managed;
Fig. 4 has illustrated the process flow diagram that the selectivity boarding time window as a long-range check-in procedures part is managed;
Fig. 5 has illustrated the process flow diagram that the unconventional operation dialogue as a long-range check-in procedures part is managed;
Fig. 6 has illustrated the initial network browser window, shows this webpage to the flight passenger when importing personally identifiable information in handling long-range check-in procedures process;
Fig. 7 has illustrated web browser window, shows this webpage to the flight passenger when retrieving reservation file in handling long-range check-in procedures process;
Fig. 8 has illustrated web browser window, shows this webpage to the flight passenger when selecting to specify the passenger in handling long-range check-in procedures process;
Fig. 9 has illustrated web browser window, shows this webpage to the flight passenger when carrying out the course line affirmation in handling long-range check-in procedures process;
Figure 10 has illustrated web browser window, shows this webpage to the flight passenger when carrying out safety verification in handling long-range check-in procedures process;
Figure 11 has illustrated web browser window, shows this webpage to the flight passenger when notice contact details require in handling long-range check-in procedures process;
Figure 12 has illustrated web browser window, shows this webpage to the flight passenger when notice air ticket big envelope is abandoned claim information in handling long-range check-in procedures process;
Figure 13 has illustrated web browser window, shows this webpage to the flight passenger when notice boarding pass is printed operation instruction in handling long-range check-in procedures process;
Figure 14 has illustrated web browser window, shows this webpage to the flight passenger after having handled long-range check-in procedures process.
Same numbers is represented similar elements in each figure.
Embodiment
Fig. 1 is a block scheme, has illustrated that use global computer network (for example WWW 12) handles the system 10 of remote airline check-in.System 10 can be used for carrying out and be used to the flight passenger that the method for handling long-range check-in procedures is provided.Using system 10, in fact the flight passenger can not need to contact with the electronic service center of boarding the commission merchant or be located in the airport lounge of airport from having handled the flight check-in procedures Anywhere.In this manner, if desired, the passenger can just can receive the affirmation to seating allocation before the airport lounge that arrives at the airport.Handle long-range check-in procedures can reduce at least the passenger the airport airport lounge required board before time.In addition, for staff of airline and passenger, checking in advance to make the preceding check-in procedures of flight takeoff more orderly with the process of boarding.
As shown in Figure 1, system 10 can comprise many passenger devices that are connected with network 12 14,16,18,20 and 22.In the example of Fig. 1, passenger devices 14 has adopted that to have the mobile of internet function be wireless telephonic form.Passenger devices 16 has adopted the form of interactive TV system, television system installed can accesses network 12 machine top shell.Passenger devices 18 is a desk-top computer, for example has the personal computer or the macintosh computer of accesses network 12 functions.Passenger devices 20 has adopted the form of portable computer, for example laptop PC or macintosh computer.Passenger devices 20 has adopted the form of PDA(Personal Digital Assistant), for example Palm, Windows CE or the similar operations system to be used for small portable apparatus.System 10 can also use other following internet devices.
The passenger can also be by Internet Protocol telephone booth 24 and other shared device accesses network 12.In addition, commercial user's (for example travel agency, hotel, land transportation company and similar means) can represent passenger's accesses network 12 by equipment 26.The employed equipment 26 of commercial user can be identical with any passenger devices 14,16,18,20 and 22 (being computing machine, personal digital assistant, phone, interactive formula TV and other similar devices).Check in and to be regarded as offering passenger's value-added service by the commercial user.For the hotel guest that will check out, the hotel staff can handle check-in procedures and provide boarding pass for the guest for the guest.People outside the passenger handles the internet check-in procedures and need make amendment to existing safe operation.
Further referring to Fig. 1, system 10 also comprises airline server 28, the webserver for example, and server 28 can communicate by WWW 12 and passenger devices 14,16,18,20,22, Internet Protocol telephone booth 24 and commercial user's equipment 26.Though for convenience of explanation, the quantity of the passenger devices shown in Fig. 1, Internet Protocol telephone booth and commercial user's equipment is limited, and actual quantity is in fact unrestricted, by the bandwidth limit decision of server 28 and network 12.The passenger of access system 10 will use airline's webserver 28 of operation airliner to subscribe usually.But in certain embodiments, the passenger can be allowed to use Flight Information and check in to having other airliners that can share or work in coordination with the cooperative relationship of using the subscription data library information.
Passenger's a position airport lounge of can disembarking is very remote, for example at home, office or in travelling.Personal digital assistant occurs will allowing to check in higher levels of movability with the wireless telephone with function of surfing the Net.Therefore, passenger even can handle long-range check-in procedures on the airport, but to use the mobile device of oneself.But can be through setting, so that handling of check-in procedures is limited in the special time window by the logic that airline's webserver 28 is carried out.
For example, window can be before the flight takeoff extends to flight takeoff preceding 90 minutes in about 6 hours.Therefore, if the passenger attempts to check in before time window begins, he will be apprised of after a while and handle.If the passenger attempts to check in after time window finishes, he will be apprised of the airport and handle traditional check-in procedures, can check in by contacting with electronic service center or airline agent.For so-called " blood-shot eye illness " flight, time window can be crossed over continuous several days.
System 10 can also comprise database server 30 and airline's subscription data base 32, and file server 34 and the archive files storehouse 36 that comprises by database 32 tissues.Database server 30 can communicate with global reservation system 38, for example by the Worldspan of the Worldspan of Atlanta, Georgia State operation
RComputer reservation system (CRS).Database server 30 can also communicate with the electronic service center 40 that is positioned at the airport airport lounge, for example for taking the E-Ticket of Northwest Air's airliner
SMThe passenger provides E-Service Center
SMServe employed service centre.
Communicating by letter between airline's webserver 28 and passenger devices 14,16,18,20,22, Internet Protocol telephone booth 24 and the commercial user's equipment 26 can use conventional network protocols (for example TCP/IP) to be undertaken by the internet.Communication between airline's webserver 28, database server 30, airline's subscription data base 32 and the electronic service center 40 also can use TCP/IP to carry out.In most of embodiment, database server 30, airline's subscription data base 32 and electronic service center 40 are connected to private local area network or the wide area network of being safeguarded by airline.But in certain embodiments, electronic service center 40 has the function of passing through airline's webserver 28 and network 12 accessing database servers 30 indirectly, shown in numeral 42 in the accompanying drawing.
Fire wall preferably can be set as security means.Fire wall is isolated database server 30 and file server 34 with the webserver 28, prevent that the people from just invading the information of using for the passenger without approval.Because its character is the information bank of relevant personal account and itinerary, so the safety in database server 30 and archive files storehouse 36 and to maintain secrecy be unusual important problem.For security and the confidentiality that strengthens customer information, the webpage that is generated by the webserver 28 can use public key encryption method (for example SSL) to be sent to generation person 14,16,18,20.
Commercial user (for example travel agency) can communicate with airline's webserver 28 by network 12 and equipment 46.But commercial user's equipment 46 can be visited global reservation system 38 by dialing or access via telephone line, shown in numeral 44 in the accompanying drawing.Similarly, database server 30 also can communicate by dialing or access via telephone line and global reservation system 38, shown in numeral 46 in the accompanying drawing.Whole world reservation system 38 also can realize access file server 34 by dialing or private line access, shown in numeral 48 in the accompanying drawing.
On-stream, the webserver 28 interacts with database server 30 and file server 34, will and be stored in the content of using for the passenger who links to each other with passenger devices 14,16,18,20,22, Internet Protocol telephone booth 24 and commercial user's equipment 26 in the archive files storehouse 36 by airline's subscription data base 32 tissues and collect.Information can comprise geostationary literal and graphical web pages content, and is passenger's archive information of every passenger's storage, and these information are presented on the special web page that is generated by airline's webserver 28.
The webserver 28 is retrieved passenger's recorded informations and is offered the passenger in the process of checking in.In certain embodiments, the webserver 28 can interact with database server 30 and airline's subscription data base 32, confirms that the flight of appointment is punctual.Especially, can be provided with, to handle unconventional operation (" IRROPS "), for example flight cancellation, late and other analogues system 10.The webserver 28 links to each other with traditional booking service (for example subscribing software and/or booking commission merchant automatically) that airline inside provides.
And in certain embodiments, can be used to provide the travelling that comprises other airline's airliners to select with the interaction of global reservation system 38.In this manner, the webserver 28 receives one or more optionally booking schemes and selects for passengers, and is that the basis offers the passenger with the remote mode.Therefore, the passenger both had been apprised of the IRROPS incident, had also obtained optionally travel options.In some cases, the webserver 28 can generate printable webpage or other information, and for the passenger provides service evidence, for example hotel lodging, flight complimentary ticket or similar voucher are especially under the situation that flight is cancelled.
In addition, the equipment that passenger and commercial user use can adopt personal computer, macintosh computer, PDA, interactive formula TV, mobile phone and similar devices, as long as these equipment have the telecommunication service function of access network 12.These equipment can directly or by the Internet Service Provider be connected to WWW 12, and use procotol (for example TCP/IP) to communicate.Every equipment preferably carry out graphics view application program (for example web browser) use be positioned at other with computing machine that network 12 links to each other on resource.Especially, web browser can allow passenger and commercial user to check the html web page that is generated by the webserver 26.If information provides with the user-interactive form, other user-interface application programs also can be used to insert airline server 28.
The webserver 26 can adopt single network server or the form of a plurality of webservers, the perhaps form of a plurality of mirror image servers that links to each other with file server 34 with database server 30.The webserver 26 is carried out the server page script.Script can be suitable for the database-driven website is created and the server side scripting language safeguarded is write with Lotus Notes form, Active Server Pages (ASP), CGI scripting, java servlets or other.The motion graphics content can be carried out the user side script on each equipment 12,16,18,20,22,24 and 26 if desired.But because the diversity of some different customer equipment 12,16,18,20,22,24 and 26 platforms with relative simple and crude, wishes to use server side scripting that most of daily processing operations are provided.
The webserver 28 interacts with database server 30, makes the passenger can use the information that is included in airline's subscription data base 30.The content that the webpage that the webserver 26 requires passenger devices 12,16,18,20,22, Internet Protocol telephone booth 24 and commercial user's equipment 26 needs collects, and slave unit reception information is used for increasing content to database 32.Database server 30 can be the server that is suitable for any kind of data base-oriented application, for example OLEDB or ODBC driver.
In response to the inquiry from the webserver 28, database server 30 is searched suitable record in airline's subscription data base 32.The webserver 28 is retrieved the information relevant with record by file server 34 from archive files storehouse 36 then, and information handled, produce the content of webpage, offer each passenger and commercial user's use by equipment 12,16,18,20,22,24 and 26.
The information that retrieves from airline's subscription data base 32 only limits to and the relevant record of single passenger of asking to handle long-range check-in procedures usually.Based on correlativity and personal interest, the people except the passenger also can be authorized to handle the information of the operable long-range check-in procedures scope of special generation person but in some cases.For example, the group travel staff can obtain the authorization, and visits many different passengers' of group information.
In this case, airline server 28 can be retrieved a plurality of records from database 32, and generates the webpage that this content is provided.The group travel staff just can handle long-range check-in procedures and send boarding pass to the passenger for a plurality of passengers subsequently.Equally, in certain embodiments, travel agency can be authorized to be a plurality of clients and handle long-range check-in procedures.Boarding pass will limit the use of travel agency for the time restriction of checking in, because need be printed and will be delivered or be received by the passenger by the courier to long-range check-in procedures.But in certain embodiments, handling long-range check-in procedures can not need the passenger to carry the papery boarding pass.
On-stream, equipment 12,16,18,20,22,24 and 26 is visited airline's webserver 28 by one or more URL, and requires to use the information that is stored in the database 32 by the webpage reciprocation.In one embodiment, every passenger visits special information by input information (for example passenger's name and/or Subscriber Number, for example so-called " often passenger " number).In response to the input of Customer information, airline's webserver 28 can provide one or more webpages, describes the current state of passenger's flight path in detail, and provides the immediate service option, for example booking, booking again, mileage state and long-range check-in procedures.
Can be by the dialogue that webpage drives by the assistance of traditional input medium (for example check box, wireless dial-up dish, text input frame and similar medium).And the advantage that web browser visit is provided is, during the each access websites of passenger in the text input frame all reservation information use for the passenger.In this manner, the passenger do not need to remember these information, in the passenger stays out or in the office during access web server 28 this mode have more advantage.
The information that is provided by the webserver 28 can occur with text or graphical format, and can be included in the hypertext link of other item of information.And, but information can also comprise the file in download of passing on other information, for example uses PDF.But the example that can be sent to passenger's file as file in download is flight receipt, account Status Reporting and similar file.Select to handle long-range check-in procedures in response to the passenger, series of interactive webpage requirement user input can appear in airline's webserver 28.For example, first webpage may require to import passenger's name and frequent passenger's number.The webpage of back impels imports the required content of checking in.
Fig. 2 is used for the process flow diagram that the flight passenger handles the method for long-range check-in procedures.Especially, Fig. 2 has illustrated that the passenger is through a series of web page access airline webserver 28 and handle the mode of long-range check-in procedures.The described method of Fig. 2 is exemplary fully, can draw many different embodiment.In the example of Fig. 2, passenger or commercial user at first visit the homepage (" NW webpage ") of airline, represent with square frame 50 among the figure.On this homepage, the passenger clicks suitable icon with the access internet network address of boarding.Board after the network address when entering the internet, represent with square frame 52 in the drawings, the user imports set out city or airport, credit card account, the passenger name record of its name, relevant flight or often passenger's number, for example Worldperks of Northwest Air number.
Shown in square frame 54, a webpage can appear after the input personal information, and expression is about the information of departure airfield." please wait " information can appear in webpage, and shown in square frame 56, this moment, the webserver 28 carried out reciprocation with database server 30, retrieved suitable passenger name record.Airport information and " please wait " information can be bonded in the single webpage.In most of embodiment, because safety has only folk prescription passenger name to be retrieved, shown in straight line 57.But in certain embodiments, passenger's name can be retrieved in many ways, shown in straight line 58.Straight line 58 is a dotted line, and being illustrated in the program shown in Figure 2 is optionally.If passenger name record is retrieved in many ways, then generate a webpage, require from passenger name record, to select specific passenger or several passenger, shown in square frame 59.If the folk prescription passenger name record is retrieved, perhaps from selecting a passenger the passenger name record in many ways, the webserver 28 generates a webpage, shows the passenger name record that matches, shown in square frame 60.
Whether after having shown passenger name record, the user is putd question to, and to check safety problem 1 and 2, promptly carries on flight and whether the bag checked can be carried by the passenger owing to packaging, have the unacquainted people of passenger to require him to carry any article.This work is by square frame 62 expressions.When passenger oneself handles long-range check-in procedures (in most cases being like this), the himself just can answer these problems.But when handling long-range check-in procedures by travel agency, commercial user or other people, program can be made amendment to preserve safety problem, uses when waiting Passengen arrives at the airport, and certain other forms of safety verification perhaps is provided.The user can also require safety problem is rewritten, shown in square frame 64.
If relate to international travel, airline's webserver 28 can also show a webpage, requires input contact and announcement information, shown in square frame 66.After being finished by the step shown in square frame 62,64 and 66, the webserver 28 generates a webpage, and demonstration air ticket big envelope is abandoned claim information, shown in square frame 68.This information can be announced in webpage, is perhaps provided by the hypertext connected reference.Subsequently, the webserver 28 generates a webpage, instructs and prints boarding pass, shown in square frame 70, and drives printer prints boarding pass and flight receipt, shown in square frame 72.
If but equipment 12,16,18,20,22,24 and 26 unequipped printers, other steps then are for example to the smart card programming or only be that seating allocation is confirmed that record is just enough in airline's subscription data base 32.In this case, the user can be with smart card or the equipment that wherein has smart card or other medium offer the reader that the staff of airline uses, information is sent to reader with optics, machinery, wireless transmission or other modes.As selection, the passenger can be only shows proof of identification in the porch to the staff that boards of airline, for example driving license, credit card or often passenger's card.Carry out after the proof of identification, by visit airline database 30 or by using some other check-in procedures of certain passenger of can indicating to handle the electronic record that finishes, the staff of airline can confirm that seating allocation confirms to finish.At last, the webpage that a long-range process of boarding of expression has been finished occurred, shown in square frame 74, and the user is redirected to airline's homepage, shown in loop 76.
After long-range check-in finished, airline's webserver 28 interacted with database server 30, confirms to upgrade airline's subscription data base 32 with relevant seating allocation.In this manner, airline's webserver 28 provides the seating allocation record, be used for can accessing database server 30 49 inquiries of the staff of airline operation terminal device.Therefore, when the passenger arrived, the staff of airline can 49 pairs of seating allocations of manual operation terminal device confirm to investigate.As selection, reader equipment (for example bar code scanner, intelligent card reader, magnetic stripe reader, wireless receiver or similar devices) can interact with the medium that the passenger carries, and with database server 30 or be arranged on the boarding gate or being used for as the electronic logger of distribute confirming of other places, the verification check-in procedures have been handled and have been finished fast when the passenger boards.Airline's subscription data base 32 can optionally be duplicated to global reservation system 38, and thereby the seating allocation record that is identified can be used for other airline's airliners and travel agency.
Program described in Fig. 2 can be carried out many modifications at an easy rate.For example, program can allow the passenger to subscribe to rise the cabin, changes seating allocation, the input passport information and under the situation of unconventional operation (for example postponements of flights or cancellation) variation is handled.As another example, the webserver 28 can be set up provides above-mentioned time window, uses the long-range program of boarding with the restriction passenger.In addition, use can also be limited in pre-determining the time and being later than second before the flight takeoff early than first before the flight takeoff pre-determining the time.In addition, airline's webserver 28 can also be configured, and distinguishes different passengers different time window based on selectivity is provided.
For example, for almost not abandoning the historical passenger that makes a reservation, the check-in procedures window can extend, in the use that provides than the time early the long-range program of boarding.On the other hand, have the historical passenger that often abandons making a reservation and can be limited in the stricter time window, window begins later and/or has the short duration.Be used to provide early or the standard of later check-in procedures time window not only can also account for the number percent of the number of times of taking flight based on the number of times of abandoning making a reservation based on the number of times of abandoning making a reservation.And for more reliable historical information, the passenger who meets longer check-in procedures window (promptly early using the program of boarding) can only take the flight of minimum number on flight history.Therefore, along with the past of time, also satisfy the statistics of abandoning making a reservation when the passenger has accumulated more flight number of times, he can become and meet the requirement of early checking in.
As an example, several years ago taking 20 flights and without any abandoning the historical passenger that makes a reservation for one, can be allowed to before conventional time window begins a few hours or perhaps a couple of days has just been handled long-range check-in procedures.Every has the qualified historical passenger that abandons making a reservation and can be allowed to use identical time quantum before conventional window is opened for other passengers.As selection, before conventional time window operable time quantum can be optionally be that calculate on the basis with the history of abandoning making a reservation.In this manner, having unusual superior the abandoning historical passenger that makes a reservation can handle long-range check-in procedures before only having " well " the historical passenger that abandons making a reservation, and then a class passenger also can handle long-range check-in procedures early than conventional check-in procedures window.Historical information can be collected from the log in past, and the passenger who is used for some is shown the low risk of abandoning making a reservation carries out mark.The passenger who is labeled can be allowed to early to handle long-range check-in procedures, and has seldom or do not have the passenger of historical record and those to have the historical passenger that often abandons making a reservation only to use common time window.
Fig. 3 has illustrated the process flow diagram that manages as long-range check-in procedures time window of boarding a part.Shown in square frame 77, after proving that at passenger identity (for example frequent passenger's number, credit card account, passenger name record or similar information) is transfused to, the webserver 28 interacts with database server 30, retrieves suitable passenger name record, shown in square frame 79.The webserver 28 actuating logic computings subsequently confirm that current time that the passenger uses is whether greater than pre-determining hourage X (perhaps its part) before the flight takeoff, shown in square frame 81.If then the webserver 28 refusal is handled long-range check-in procedures, and the suggestion passenger when handling long-range check-in procedures at this moment and be for the flight of appointment too early, shown in square frame 83.If be not too early service time, then it confirms that current service time is whether less than pre-determining hourage Y (perhaps its part) before the flight takeoff, shown in square frame 85.If then the webserver 28 refusals are handled long-range check-in procedures, and it is late to advise that the passenger handles long-range check-in procedures at this moment for the flight of appointment, shown in square frame 87.If not, then the passenger is allowed to check in, shown in square frame 89.
Fig. 4 has illustrated the process flow diagram that manages as long-range selectivity check-in procedures time window of boarding a part.After the passenger identity proof was transfused to, shown in square frame 91, the webserver 28 interacted with database server 30, retrieves suitable passenger name record, shown in square frame 93.Whether the webserver 28 is confirmed to specify the passenger to be marked as and is met the condition of check-in procedures window early, shown in square frame 93 based on the reserved seat information of abandoning or other standards of history subsequently.Other standards even can comprise the passenger to the payment of expense or based on the membership qualification in the classification of mileage are applicable to time window early.If the passenger is mark in check-in procedures window early not, the webserver 28 is confirmed according to execution time window shown in Figure 3 substantially.This affirmation is illustrated by square frame 97,99,101,103 and 105.
If the passenger is flagged as the condition of check-in procedures window early that meets, the webserver 28 actuating logics calculate, confirm that whether passenger's current accessed time is greater than the predetermined hourage X+Z before the flight takeoff (perhaps its part), shown in square frame 107.Z represents to offer the time number of passenger's the increase before the standard time X before flight takeoff.If then the webserver 28 refusals are handled long-range check-in procedures, and it is premature to advise that the passenger handles long-range check-in procedures at this moment for the flight of appointment, shown in square frame 99.If be not too early service time, confirm that then whether the current accessed time is less than the predetermined hourage Y before the flight takeoff (perhaps its part), shown in square frame 109.If then the webserver 28 refusals are handled long-range check-in procedures, and it is late to advise that the passenger handles long-range check-in procedures at this moment for the flight of appointment, shown in square frame 103.If not, then the passenger is allowed to handle long-range check-in procedures, shown in square frame 105.
Fig. 5 has illustrated the process flow diagram that the unconventional operation dialogue as the long-range part of boarding is managed.After the passenger identity proof was transfused to, shown in square frame 111, the webserver 28 interacted with database server 30, retrieves suitable passenger name record, shown in square frame 113.28 pairs of records of the webserver are analyzed subsequently, and (" IRROPS ") discerns to unconventional operation, and for example flight cancellation or late is shown in square frame 115.If IRROPS does not take place in indication, the passenger is allowed to handle long-range check-in procedures according to ordinary procedure.If IRROPS takes place in indication, 28 pairs of selectivity routes of the webserver are retrieved, shown in square frame 119.The selectivity route can automatically or by the booking commission merchant manually be loaded in the database 32.If the passenger represents to accept this selectivity route, shown in square frame 121, then the webserver 28 transmission information are printed or the record service evidence, shown in square frame 123.After service evidence was submitted to the staff of airline, the passenger can obtain various vouchers, for example negative phonecard, meal coupon and the similar voucher of taking.
If the passenger does not accept this selectivity route, the webserver 28 is inquired about more route options from database server 30, shown in Fig. 5 square frame 125.If the selectivity route can be accepted, shown in square frame 127, then the passenger receives service evidence and has handled long-range check-in procedures, respectively shown in square frame 123 and 117.If the passenger does not accept, the passenger receives service evidence, shown in square frame 129, goes for the staff of airline but be apprised of, and booking commission merchant for example is shown in square frame 131.
Fig. 6 to 14 has illustrated the various webpages that generate in the long-range process of boarding of typical case.This webpage can show by desk-top computer, laptop computer, interactive television, PDA, the mobile phone with internet function and other internet devices.But for some equipment, can shorten, abreviation, format or otherwise change, be beneficial to show, and might save transmission bandwidth Web content.For example, Fig. 6 has illustrated the web browser window with webpage 78 that shows to the flight passenger when importing personally identifiable information in handling long-range check-in procedures process.As shown in Figure 6, webpage 78 can comprise the text input frame, is used to import passenger's name, flight takeoff city, and frequent passenger's number, credit card account or affirmation number, i.e. passenger name record number.
Fig. 7 has illustrated the web browser window with webpage 80 that shows to the flight passenger when retrieving reservation file in handling long-range check-in procedures process.Webpage 80 expression related subscription are retrieved, and if desired, and may comprise selected information.Fig. 8 has illustrated the web browser window with webpage 82 that shows to the flight passenger when selecting to specify the passenger in handling long-range check-in procedures process.Under the situation that a plurality of passenger name record are retrieved, the user selects relevant passenger from several passengers' list, for example use the check box input medium that occurs on the webpage.But in the example of Fig. 8, only retrieved the folk prescription passenger name record.The option table that uses input medium (for example mouse, tracking ball, stylus, keyboard and similar devices etc.) to carry out is shown check-in procedures and passenger's name of showing is correct.
Fig. 9 has illustrated the web browser window with webpage 84 that shows to the flight passenger when carrying out the course line in handling long-range check-in procedures process confirms.As shown in Figure 9, after the passenger selected, webpage 84 showed relevant passenger route information, comprised the city of taking off, arrives the city, took off and time of arrival and travel dates.The route that shows can also allow the passenger to confirm that correct frequent passenger's number is injected towards in the record.After checking route, the passenger clicks " continuation " button and finishes check-in procedures.
Shown in Fig. 9 was further, Fig. 9 demonstrated the seating allocation for each flight.Seating allocation can be carried out automatically by subscribing application software, is perhaps manually imported by booking commission merchant or travel agency.In each case, the webserver 28 can be set up the generation additional web pages, allows the passenger to change the seat of distribution.In certain embodiments, the webserver 28 can generate webpage, and the literal list of available in-seat is provided, and with can make a reservation position in aircraft of graphic presentation, perhaps generates two kinds of webpages.
Figure 10 has illustrated the web browser window with webpage 86 that shows to the flight passenger when carrying out safety verification in handling long-range check-in procedures process.For example, webpage 86 is putd question to habitual problem: " having you unacquainted people to ask your belongings on this flight? " " you are packaged to the direct control that you can temporarily break away from you in boarding during this period of time at article at the entrained article of travelling? " check box on the webpage allows the passenger at the question answering "Yes" or "No".Specific question will meet the regulation of administrative regulation, and can change repeatedly, and each regional problem also can be different.
Figure 11 has illustrated and handled the web browser window with webpage 88 that shows to the flight passenger when notice contact details require in the long-range check-in procedures process under the situation of international travel.Webpage 88 only advises that the passenger need finish this information after arriving at the airport.As selection, the passenger can be allowed to this information of online input.
Figure 12 has illustrated the web browser window with webpage 90 that shows to the flight passenger when notice air ticket big envelope is abandoned claim information in handling long-range check-in procedures process.As shown in figure 12, webpage 90 can also provide the hypertext of other Intelligence Pages to connect.
Figure 13 has illustrated the web browser window with webpage 92 that shows to the flight passenger when notice boarding pass is printed operation instruction in handling long-range check-in procedures process.When the user clicks the continuation button, the webpage that boarding pass information occurs having.If subscriber equipment is equipped with printer, the user only clicks the print icon in the web browser toolbar, just can print the copy of the boarding pass that can bring to the airport.
Figure 14 has illustrated the web browser window with webpage 94 that shows to the flight passenger after long-range check-in finishes.Webpage 94 expression check-ins finish, and " continuation " link is provided, and the user is guided to airline's homepage.
Claims (16)
1. one kind is used for the method that the flight passenger checks in, and comprising:
Receive the request that the flight passenger checks in by computer network;
The time that receives the request of checking in was compared with the allowance time period;
Be in the allowance time period if receive the time of the request of checking in,, on the appointment flight, confirm seating allocation for the passenger then in response to the request of checking in.
2. method according to claim 1, also comprise: when the time that receives the request of checking in first before greater than flight takeoff pre-determines the time period or pre-determine the time period less than second before the flight takeoff, refuse to confirm for the passenger carries out seating allocation.
3. method according to claim 1 also comprises: specify the different allowance time periods for different passengers.
4. method according to claim 1 also comprises: abandon the history of making a reservation in the past based on each passenger, specify the different allowance time periods for different passengers.
5. method according to claim 1, wherein the passenger is positioned at distance and specifies the relevant far position of airport airport lounge of flight takeoff, and described method also is included in the position apart from receiving the request of checking on the far server of passenger.
6. method according to claim 1, method also comprises:
Confirm the whether late or cancellation of the appointment flight relevant with the request of checking in; And
If then on another flight, confirm seating allocation in response to the request of checking in.
7. method according to claim 1 also comprises: receive the request of checking on the airport lounge distance far server in airport relevant with specifying flight takeoff.
8. method according to claim 1, wherein computer network is the internet, also comprises: with the webserver that WWW links to each other on receive the request of checking in.
9. method according to claim 1 also comprises: the seating allocation of registration confirmed, and revise the seat reservation system database indicating the seating allocation of this affirmation, and the seating allocation of confirming is sent to the passenger by computer network.
10. method according to claim 1 also comprises: print the information of the seating allocation that expression confirms on the printer relevant with the passenger, and print safety label with the information of printing, test with the authenticity to the seating allocation confirmed.
11. method according to claim 1, wherein a kind of equipment of passenger from desk-top computer, portable computer, PDA, mobile phone and interactive television transmits the request of checking in.
12. one kind is used for carrying out the check in system of method according to the described flight passenger of any one claim in the claim 1 to 12, system comprises:
Net computer is by computer network transmission flight passenger's the request of checking in;
The webserver, receive the request of checking in by computer network, the time that receives the request of checking in was compared with the permission time period, if receiving the time of the request of checking in was in the permission time period, then, on the appointment flight, confirm seating allocation for the passenger in response to the request of checking in.
13. a program code stored computer-readable media can make one or more programmable processor enforcements of rights require the described method of any one claim in 1 to 11 when the executive routine code.
14. one kind is used for the method that the flight passenger checks in, method comprises:
Receive the request that the flight passenger checks in by computer network;
Confirm that the appointment flight relevant with the request of checking in be whether late or cancel; And
If then on another flight, confirm seating allocation in response to the request of checking in.
15. one kind is used for carrying out the check in system of method according to the described flight passenger of claim 14, system comprises:
Net computer transmits the request that the flight passenger checks in by computer network;
The webserver, receive the request of checking in by computer network, server is determined that the appointment flight relevant with the request of checking in be whether late or is cancelled, if then ask to confirm seating allocation for the passenger on another flight in response to checking in.
16. a program code stored computer-readable media can make one or more programmable processor enforcements of rights require 14 described methods when the executive routine code.
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| JP (1) | JP2003524266A (en) |
| KR (1) | KR20020084152A (en) |
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| AU (1) | AU2001245312A1 (en) |
| CA (1) | CA2399413A1 (en) |
| HK (1) | HK1058077A1 (en) |
| WO (1) | WO2001063533A2 (en) |
Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104021626A (en) * | 2014-06-13 | 2014-09-03 | 中国民航信息网络股份有限公司 | Counter multi-screen check-in system and method |
| CN104036570A (en) * | 2014-06-13 | 2014-09-10 | 中国民航信息网络股份有限公司 | Automatic check-in system and method based on geographic data |
| CN104637136A (en) * | 2014-12-26 | 2015-05-20 | 陈雨淅 | Airport boarding guide method |
| CN106228357A (en) * | 2006-01-19 | 2016-12-14 | 塞弗莱特集团公司 | For the method and apparatus providing location-based content to transmit |
| CN107521505A (en) * | 2017-09-13 | 2017-12-29 | 雷子墨 | A kind of subway system with terminal basic function |
| CN108985911A (en) * | 2018-08-15 | 2018-12-11 | 武汉万般上品信息技术有限公司 | A kind of aviation based on reversed price-bidding model is super to sell price competing method |
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| EP1275070B1 (en) | 2000-04-18 | 2007-01-03 | British Airways PLC | A method of operating a ticketing system |
| WO2003107229A1 (en) * | 2002-06-01 | 2003-12-24 | Amadeus S.A.S. | Method for loading flight schedule modifications |
| WO2006029638A1 (en) * | 2004-09-13 | 2006-03-23 | Sita Information Networking Computing N.V. | Method, system and software for the verification of the eligibility of an object |
| WO2006029639A1 (en) * | 2004-09-13 | 2006-03-23 | Sita Information Networking Computing N.V. | Method for accomplishment of a check-in procedure, a system, an identification document generator and a software product |
| AU2007329088B8 (en) | 2006-12-08 | 2011-02-24 | Lipso Systemes Inc. | System and method for optimisation of media objects |
| US20080300926A1 (en) * | 2007-05-30 | 2008-12-04 | Amadeus S.A.S. | Method and system for allowing user check-in |
| EP2088542A1 (en) * | 2008-02-08 | 2009-08-12 | SkiData AG | Method for using transport-specific services |
| US20110137692A1 (en) * | 2008-08-06 | 2011-06-09 | Shaun Beheruz Sethna | System and method for boarding passengers based on valuation data |
| US8645172B2 (en) | 2009-08-31 | 2014-02-04 | Accenture Global Services Limited | Passenger check-in finalization |
| US8706533B2 (en) * | 2009-08-31 | 2014-04-22 | Accenture Global Services Limited | Travel passenger check-in |
| US20110077983A1 (en) * | 2009-09-30 | 2011-03-31 | Suzann Hua | Flight check-in via a telecommunication network |
| JP6576718B2 (en) * | 2015-07-09 | 2019-09-18 | Ｐｅａｃｈ・Ａｖｉａｔｉｏｎ株式会社 | Server device and check-in system |
| SG11201908134XA (en) * | 2017-03-07 | 2019-10-30 | Sita Inf Networking Computing Usa Inc | System, device and method for accessing shared infrastructure |
| CN111884822B (en) * | 2020-07-14 | 2022-02-11 | 腾讯科技（深圳）有限公司 | Method and device for notifying flight passengers, intelligent equipment and storage medium |
-
2001
- 2001-02-23 JP JP2001562423A patent/JP2003524266A/en active Pending
- 2001-02-23 CA CA002399413A patent/CA2399413A1/en not_active Abandoned
- 2001-02-23 AU AU2001245312A patent/AU2001245312A1/en not_active Abandoned
- 2001-02-23 WO PCT/US2001/005770 patent/WO2001063533A2/en not_active Application Discontinuation
- 2001-02-23 CN CN01805510A patent/CN1404595A/en active Pending
- 2001-02-23 KR KR1020027011151A patent/KR20020084152A/en not_active Application Discontinuation
- 2001-02-23 EP EP01918210A patent/EP1423808A2/en not_active Withdrawn
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2003
- 2003-09-19 HK HK03106751.3A patent/HK1058077A1/en unknown
Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106228357A (en) * | 2006-01-19 | 2016-12-14 | 塞弗莱特集团公司 | For the method and apparatus providing location-based content to transmit |
| CN104021626A (en) * | 2014-06-13 | 2014-09-03 | 中国民航信息网络股份有限公司 | Counter multi-screen check-in system and method |
| CN104036570A (en) * | 2014-06-13 | 2014-09-10 | 中国民航信息网络股份有限公司 | Automatic check-in system and method based on geographic data |
| CN104637136A (en) * | 2014-12-26 | 2015-05-20 | 陈雨淅 | Airport boarding guide method |
| CN107521505A (en) * | 2017-09-13 | 2017-12-29 | 雷子墨 | A kind of subway system with terminal basic function |
| CN108985911A (en) * | 2018-08-15 | 2018-12-11 | 武汉万般上品信息技术有限公司 | A kind of aviation based on reversed price-bidding model is super to sell price competing method |
Also Published As
| Publication number | Publication date |
|---|---|
| HK1058077A1 (en) | 2004-04-30 |
| EP1423808A2 (en) | 2004-06-02 |
| WO2001063533A9 (en) | 2004-02-26 |
| JP2003524266A (en) | 2003-08-12 |
| AU2001245312A1 (en) | 2001-09-03 |
| WO2001063533A2 (en) | 2001-08-30 |
| CA2399413A1 (en) | 2001-08-30 |
| KR20020084152A (en) | 2002-11-04 |
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