CN119002997A

CN119002997A - Instruction management method, device, equipment and storage medium

Info

Publication number: CN119002997A
Application number: CN202310956551.4A
Authority: CN
Inventors: 齐俊元; 陆飞; 刘杨; 杨晶生; 杜姗姗; 王乾坤; 游禧龙
Original assignee: Beijing Zitiao Network Technology Co Ltd
Current assignee: Beijing Zitiao Network Technology Co Ltd
Priority date: 2023-07-31
Filing date: 2023-07-31
Publication date: 2024-11-22
Also published as: WO2025026287A1

Abstract

According to embodiments of the present disclosure, methods, apparatuses, devices, and storage medium for instruction management are provided. The method includes receiving, from a first application, interaction-related information associated with interactions of a user and a digital assistant in the first application; determining a shortcut instruction set including at least one shortcut instruction based on the interaction related information; and sending instruction information related to the shortcut instruction set to the first application so that at least part of the shortcut instructions in the shortcut instruction set are displayed in an interactive window of the user and the digital assistant in the first application. Therefore, the display shortcut instruction can be more in line with the requirements of the user, and further the user experience is improved.

Description

Instruction management method, device, equipment and storage medium

Technical Field

Example embodiments of the present disclosure relate generally to the field of computers and, more particularly, relate to instruction management methods, apparatuses, devices, and computer-readable storage media.

Background

With the development of information technology, various terminal devices can provide various services to people in terms of work and life, etc. For example, an application providing a service may be deployed in the terminal device. The terminal device or its application may provide helper-like functionality to the user to assist the user in using the terminal device or application to complete tasks. How to make such helper class functions better to serve users is a technical problem currently explored.

Disclosure of Invention

In a first aspect of the present disclosure, a method of instruction management is provided. The method comprises the following steps: receiving, from the first application, interaction-related information associated with interactions of the user and the digital assistant in the first application; determining a shortcut instruction set including at least one shortcut instruction based on the interaction related information; and sending instruction information related to the shortcut instruction set to the first application so that at least part of the shortcut instructions in the shortcut instruction set are displayed in an interactive window of the user and the digital assistant in the first application.

In a second aspect of the present disclosure, an instruction management method is provided. The method comprises the following steps: transmitting interaction related information associated with interactions of the user and the digital assistant in the first application to the instruction management party; receiving instruction information related to a shortcut instruction set including at least one shortcut instruction from an instruction management side, the shortcut instruction set being determined based on the interaction related information; and presenting at least part of the shortcut instructions in the shortcut instruction set based on the instruction information.

In a third aspect of the present disclosure, an instruction management method is provided. The method comprises the following steps: receiving a creation request for a first shortcut instruction, wherein the first shortcut instruction is used for being displayed in an interactive window of a user and a digital assistant in a first application; and responding to the creation request, and creating the first shortcut instruction according to the first configuration information of the first shortcut instruction.

In a fourth aspect of the present disclosure, an instruction management apparatus is provided. The device comprises: a receiving module configured to receive, from a first application, interaction-related information associated with interactions of a user and a digital assistant in the first application; a determining module configured to determine a shortcut instruction set including at least one shortcut instruction based on the interaction related information; and a sending module configured to send instruction information related to the shortcut instruction set to the first application so that at least part of the shortcut instructions in the shortcut instruction set are presented in an interactive window in the first application by the user and the digital assistant.

In a fifth aspect of the present disclosure, an instruction management apparatus is provided. The device comprises: a transmission module configured to transmit interaction related information associated with interactions of the user and the digital assistant in the first application to the instruction management side; a receiving module configured to receive instruction information related to a shortcut instruction set including at least one shortcut instruction from an instruction management side, the shortcut instruction set being determined based on the interaction related information; and a presentation module configured to present at least part of the shortcut instructions in the shortcut instruction set based on the instruction information.

In a sixth aspect of the present disclosure, an instruction management apparatus is provided. The device comprises: a receiving module configured to receive a creation request for a first shortcut instruction for presentation in an interactive window of a user and a digital assistant in a first application; and a creation module configured to create the first shortcut instruction according to the first configuration information of the first shortcut instruction in response to the creation request.

In a seventh aspect of the present disclosure, a computing device is provided. The apparatus comprises at least one processing unit; and at least one memory coupled to the at least one processing unit and storing instructions for execution by the at least one processing unit. The instructions, when executed by at least one processing unit, cause the apparatus to perform the method of the first aspect or the second aspect or the third aspect.

In an eighth aspect of the present disclosure, a computer-readable storage medium is provided. The computer readable storage medium has stored thereon a computer program executable by a processor to implement the method of the first aspect or the second aspect or the third aspect.

It should be understood that what is described in this section of the disclosure is not intended to limit key features or essential features of the embodiments of the disclosure, nor is it intended to limit the scope of the disclosure. Other features of the present disclosure will become apparent from the following description.

Drawings

The above and other features, advantages and aspects of embodiments of the present disclosure will become more apparent by reference to the following detailed description when taken in conjunction with the accompanying drawings. In the drawings, wherein like or similar reference numerals denote like or similar elements, in which:

FIG. 1A shows a schematic diagram of an example environment in which embodiments of the present disclosure can be implemented;

FIG. 1B is an example schematic diagram of a shortcut instruction in an interactive window of a conversation mode in some embodiments of the present disclosure;

FIG. 1C is an example schematic diagram of a shortcut instruction in an interactive window in floating window mode in accordance with some embodiments of the present disclosure;

FIG. 2 illustrates an example schematic diagram of a shortcut management platform architecture in accordance with some embodiments of the present disclosure;

FIG. 3 illustrates an example schematic diagram of a configuration information creation interface, according to some embodiments of the present disclosure;

FIG. 4 illustrates an example schematic diagram of a configuration information creation interface, according to some embodiments of the present disclosure;

FIG. 5 illustrates an interactive flow diagram of an instruction management method according to some embodiments of the present disclosure;

FIG. 6 illustrates a flow diagram of an instruction management method according to some embodiments of the present disclosure;

FIG. 7 illustrates a flow diagram of an instruction management method according to some embodiments of the present disclosure;

FIG. 8 illustrates a flow diagram of an instruction management method according to some embodiments of the present disclosure;

FIG. 9 illustrates a block diagram of an instruction management apparatus according to some embodiments of the present disclosure;

FIG. 10 illustrates a block diagram of an instruction management apparatus according to some embodiments of the present disclosure;

FIG. 11 illustrates a block diagram and instruction management apparatus according to some embodiments of the present disclosure

Fig. 12 illustrates a block diagram of an apparatus capable of implementing various embodiments of the present disclosure.

Detailed Description

Embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. While certain embodiments of the present disclosure have been illustrated in the accompanying drawings, it is to be understood that the present disclosure may be embodied in various forms and should not be construed as limited to the embodiments set forth herein, but rather, these embodiments are provided so that this disclosure will be more thorough and complete. It should be understood that the drawings and embodiments of the present disclosure are for illustration purposes only and are not intended to limit the scope of the present disclosure.

In describing embodiments of the present disclosure, the term "comprising" and its like should be taken to be open-ended, i.e., including, but not limited to. The term "based on" should be understood as "based at least in part on". The term "one embodiment" or "the embodiment" should be understood as "at least one embodiment". The term "some embodiments" should be understood as "at least some embodiments". Other explicit and implicit definitions are also possible below.

In this context, the term "model" may learn the association between the respective inputs and outputs from the training data, such that the corresponding outputs may be generated for a given input after training is completed. The generation of the model may be based on machine learning techniques. The "model" may also be referred to herein as a "machine learning model," "machine learning network," or "network," and these terms are used interchangeably herein. A model may in turn comprise different types of processing units or networks.

In this context, unless explicitly stated otherwise, performing a step "in response to a" does not mean that the step is performed immediately after "a", but may include one or more intermediate steps.

It will be appreciated that the data (including but not limited to the data itself, the acquisition, use, storage or deletion of the data) involved in the present technical solution should comply with the corresponding legal regulations and the requirements of the relevant regulations.

It will be appreciated that prior to using the technical solutions disclosed in the embodiments of the present disclosure, the relevant users, which may include any type of rights subjects, such as individuals, enterprises, groups, etc., should be informed and authorized by appropriate means of the types of information, usage ranges, usage scenarios, etc. involved in the present disclosure according to relevant legal regulations.

For example, in response to receiving an active request from a user, prompt information is sent to the relevant user to explicitly prompt the relevant user that the operation requested to be performed will need to obtain and use information to the relevant user, so that the relevant user may autonomously select whether to provide information to software or hardware such as an electronic device, an application program, a server, or a storage medium that performs the operation of the technical solution of the present disclosure according to the prompt information.

As an alternative but non-limiting implementation manner, in response to receiving an active request from a relevant user, the prompt information may be sent to the relevant user, for example, in a popup window, where the prompt information may be presented in a text manner. In addition, a selection control for the user to select to provide information to the electronic device in a 'consent' or 'disagreement' manner can be carried in the popup window.

It will be appreciated that the above-described notification and user authorization process is merely illustrative and not limiting of the implementations of the present disclosure, and that other ways of satisfying relevant legal regulations may be applied to the implementations of the present disclosure.

FIG. 1A illustrates a schematic diagram of an example environment 100 in which embodiments of the present disclosure may be implemented. In this example environment 100, an office suite 120 is installed in a terminal device 110. The user 140 may interact with the office suite 120 via the terminal device 110 and/or an attachment device of the terminal device 110. The office suite 120 is capable of providing the user 140 with an integration of multiple components. These components may be provided as component modules in the office suite 120. The components integrated in the office suite 120 are sometimes referred to as "office applications," "office components," "collaborative office platforms," and the like. As an example, the components integrated in the office suite 120 may include, but are not limited to, one or more of the following: chat components (also known as Instant Messaging (IM) components), document components, audiovisual conferencing components, mail components, calendar components, task components, goal and key results (OKR) components.

In some embodiments, the office suite 120 may be downloaded and installed as an application on the terminal device 110. In some embodiments, the office suite 120 may also be accessed by other means, such as by web page access, or the like.

In the environment 100 of fig. 1A, if the office suite 120 is initiated, the terminal device 110 may present the user 140 with an interface 150 of the office suite 120. Interface 150 is sometimes referred to as a client interface. Interface 150 may include various types of interfaces that office suite 120 can provide, such as a conversation interface, a video conferencing interface, a file sharing interface, and so forth, that presents chat content.

In some embodiments, the terminal device 110 communicates with the server 130 to enable provisioning of services for the office suite 120.

The terminal device 110 may be any type of mobile terminal, fixed terminal, or portable terminal, including a mobile handset, desktop computer, laptop computer, notebook computer, netbook computer, tablet computer, media computer, multimedia tablet, personal Communication System (PCS) device, personal navigation device, personal Digital Assistant (PDA), audio/video player, digital camera/camcorder, television receiver, radio broadcast receiver, electronic book device, game device, or any combination of the preceding, including accessories and peripherals for these devices, or any combination thereof. In some embodiments, terminal device 110 is also capable of supporting any type of interface to the user (such as "wearable" circuitry, etc.). Server 130 may be various types of computing systems/servers capable of providing computing power, including, but not limited to, mainframes, edge computing nodes, computing devices in a cloud environment, and so forth.

It should be understood that the structure and function of the various elements in environment 100 are described for illustrative purposes only and are not meant to suggest any limitation as to the scope of the disclosure. For example, embodiments of the present disclosure may be applied to any suitable application or applications, and are not limited to office suites.

In some embodiments of the present disclosure, a digital assistant is configured for the user 140. The digital assistant may be implemented in any suitable form. In some embodiments, the digital assistant of user 140 may interact with it as a contact of user 140. Such a digital assistant may uniquely correspond to the user 140. In other words, the digital assistant of the user 140 may be specific or proprietary to the user 140. For example, in providing assistance or services to the user 140 by the digital assistant, the digital assistant may utilize information related to its historical interactions with the user 140, data authorized by the user 140 that it has access to, its current dialog content with the user, and so forth. Such a digital assistant may be considered a personal digital assistant if the user 140 is an individual or person. It will be appreciated that the digital assistant in embodiments of the present disclosure is based on the user's 140 authorized access to the data to which the rights are granted. Of course, in other embodiments of the present disclosure, the digital assistant may not be specific or dedicated to a particular user, and is presented herein by way of example only and not by way of limitation.

It should be appreciated that the "unique correspondence" or similar expressions in this disclosure are not intended to limit that the digital assistant will be updated accordingly based on the interaction process between the user 140 and the digital assistant.

In some embodiments, the digital assistant may be implemented in a single component or application, such as an IM component. In some embodiments, the digital assistant may be implemented in multiple components. For example, these components may be different components of an office suite or a collaborative office platform. In some embodiments, the digital assistant may be implemented directly in the terminal device 110 without attaching to any application. In such an embodiment, the digital assistant provides assistance to the user 140 in the form of contacts.

In some embodiments of the present disclosure, the digital assistant is an application or device developed based on artificial intelligence techniques. The user may send instructions to the digital assistant via voice, image, or natural language text, etc., and the digital assistant may understand the voice, image, or natural language input by the user based on the model and respond. A prompt (prompt) is an input or template of an input of a model, which may be data in natural language and/or other modalities, for directing or exciting the model to complete a particular process to obtain a desired model output.

The user may use the system-provided shortcut instructions in addition to inputting instructions (voice, image, or natural language text, etc.) while interacting with the digital assistant.

In some embodiments, the shortcut instruction is provided to the user in the form of a control (shortcut instruction button) after the fine-tuned promt is packaged, so that the user can input the packaged promt to the model by one-touch triggering, and a corresponding output result is obtained. The shortcut instruction can enable the user to obtain a relatively stable execution result at low cost.

In some embodiments of the present disclosure, the shortcut instruction may contain three types: a shortcut instruction without a parameter, a shortcut instruction with a parameter, a generating or Query shortcut instruction (also referred to as a Query class instruction).

In some embodiments of the present disclosure, after a shortcut instruction without a parameter is selected, the digital assistant may directly perform an operation corresponding to the shortcut instruction. For example, a shortcut without parameters may be to reserve a meeting, summarize a meeting. After the shortcut instruction with the parameters is selected, an input box or a secondary menu can be further presented, and after the parameters are filled in the input box by the user, the digital assistant can execute the operation corresponding to the shortcut instruction. For example, the shortcut instruction with the parameters is "summary", and after the user selects the shortcut instruction, the user is further prompted to input an object to be summarized, for example: a second level menu is presented that "write one summary about XXX" and the user can enter the object to be summarized, e.g., select a document, etc. Query class shortcuts may be generated by a pre-set model, e.g., a user may generate shortcuts for some query classes, such as "do you share this document? "

After the digital assistant wakes up in the application, a session-mode interactive window or a floating-window-mode interactive window may be presented. By way of example, fig. 1B and 1C show schematic diagrams of shortcut instructions presented in two modes of interactive window.

As an example, referring to fig. 1B, the interface currently presented by the terminal device is interface 170 of the document application. In this interface 170 the digital assistant wakes up and presents an interactive window 180 for the session mode. In the interactive window 180 of the session mode, shortcut instructions 181 are presented, such as shortcut instructions "copy meeting notes", shortcut instructions "forward into group".

As an example, referring to fig. 1C, the interface currently presented by the terminal device is the interface of a document application in which the digital assistant wakes up and presents an interactive window 190 in floating window mode. In the interactive window 190 of the floating window mode, shortcut instructions 191, such as shortcut instruction "abbreviation", shortcut instruction "insert", shortcut instruction "edit", shortcut instruction "delete", and the like, are presented.

In embodiments of the present disclosure, a shortcut command manager 160 may also be provided in the environment 100 that is capable of managing shortcut commands presented in the digital assistant. The management includes, for example, how shortcuts are created for different applications, which shortcuts can be presented for different application scenarios, when the shortcuts can be presented, and how the shortcuts are executed. In order to better meet the requirements of users and display shortcut instructions so as to improve user experience, the embodiment of the disclosure provides an instruction management method. In this approach, an instruction manager (e.g., an instruction management platform referred to below) may recommend shortcut instructions to an application to be presented in a digital assistant based on the current scenario. In particular, the application may send information to the instruction manager related to the interactions of the user and the digital assistant in the application. After the instruction manager receives the interaction related information from the application, a shortcut instruction set may be determined based on the interaction related information. The command manager may then send command information to the application. Further, the application may present at least a portion of the shortcut instructions in the shortcut instruction set based on the instruction information. In this way, the embodiment of the disclosure provides an instruction management method, which can better meet the requirements of users to display shortcut instructions, thereby improving user experience.

In order to more clearly describe embodiments of the present disclosure, some example embodiments of the present disclosure will be described below with continued reference to the accompanying drawings. Hereinafter, an office suite is mainly described as an example scenario, but this is merely exemplary and is not intended to limit the scope of the present disclosure. The digital assistant may be implemented in any other application or scenario, not limited to an office suite.

As mentioned previously, the office suite 120 is capable of integrating multiple components or applications. In embodiments of the present disclosure, a user may evoke and interact with a digital assistant in different components or applications. The shortcut instructions presented in different components or applications may be different.

Embodiments of the present disclosure provide a shortcut instruction management platform (hereinafter may be simply referred to as a management platform) for managing creation and distribution of shortcut instructions. In some embodiments, the shortcut management platform may be integrated in the office suite 120 or may be implemented as a stand-alone platform or device.

As an example, fig. 2 is a schematic diagram of a structure of a shortcut command management platform provided in an embodiment of the present disclosure. In the shortcut command management platform 200 shown in fig. 2, the shortcut command management platform 200 includes a login registration module 210, a user authority management module 220, a command creation module 230, a shortcut command auditing, management and issuing module 240, and a command distribution module 250.

It is to be understood that the modules in the shortcut command management platform 200 shown in fig. 2 are merely exemplary illustrations. The shortcut command management platform 200 may include more or fewer modules, or a module may be further divided into one or more sub-modules, etc. The present disclosure is not limited in this regard.

The function of the shortcut management platform 200 is described in detail below in connection with various modules.

In some embodiments, the shortcut management platform 200 may include a login registration module 210. The body of the login-registration module 210 may be an application. In one aspect, an application or component may register with the management platform through the login registration module 210. In particular, an application or component is a presenter of a shortcut instruction. Also, an application or component may be considered the source of a shortcut instruction. Shortcut instructions provided to an application or component are typically created by an administrator of the application or component based on the capabilities, functions, etc. of the application or component. Thus, an application or component is a management object of the instruction management platform. To expose a shortcut, an application or component needs to register with the shortcut management platform 200. For example, an application may register with the shortcut management platform 200 using an Identification (ID) of the Application (APP) and/or a key (secret) of the application, or the like. As another example, the shortcut command management platform 200 may manage a whitelist. Applications located in the white list do not need to register with the shortcut management platform 200. Or the successfully registered applications may be added to the whitelist of the shortcut management platform 200. On the other hand, an administrator of an application or component may register with the management platform 200 through the login registration module 210 and log into the management platform 200 after registration is successful. An administrator of an application or component may perform a series of operations to manage the shortcut, such as creating the shortcut, modifying the shortcut, deleting the shortcut, auditing the shortcut, etc., after logging into the management platform 200.

In some embodiments, the shortcut management platform 200 may include a user rights management module 220 for managing the operating rights of a user logged into the management platform 200. For example: after the application successfully registers with the management platform, a user such as a registrant or manager of the application may be associated with the application. Rights to edit (e.g., add, delete, modify, find) the shortcut instruction may be given to the user. Furthermore, the application registrar or the administrator can be given an audit permission such as whether the audit shortcut instruction can be validated and displayed in the application.

In some embodiments, the shortcut instruction management platform 200 may further include an instruction creation module 230 for creating a shortcut instruction. Specifically, the application registrar or administrator as mentioned above may create the shortcut instructions. The management platform 200 detects a creation request for a user (e.g., an application registrant or an administrator) to create a shortcut instruction. The creation request may be triggered, for example, by a creation operation performed by a user in a configuration interface provided by management platform 200 (e.g., save and publish control 331 in configuration interface 300 in fig. 3). The shortcut instruction created for the first application is exemplified by a first shortcut instruction, and the creation request of the first shortcut instruction may include configuration information of the first shortcut instruction (the configuration information of the first shortcut instruction may be referred to as first configuration information).

The first configuration information may include, for example, base information 231. For example, the base information 231 may include: the name and description of the first shortcut instruction, such as the detailed function of the first shortcut instruction, etc.

As an example, fig. 3 is a configuration information creation interface 300 of a management platform 200 provided by an embodiment of the present disclosure. Taking the example of a shortcut instruction that user a creates a "draft document" for a digital assistant in a document application, the configuration information creation interface 300 includes a basic information setting area 310 of the shortcut instruction. In this area 310 the user may specifically input basic information of the shortcut instruction to be created, for example specifically including an application for which the shortcut instruction is created (taking "document" as an example in fig. 3), an instruction name "draft document" and an instruction description "rewrite given content". In addition, the configuration information creation interface 300 further includes an effect preview area 311 of the shortcut instruction, which can display the effect of the shortcut instruction after being displayed in the application.

Alternatively or additionally, the first configuration information may also include a trigger condition 232 of the first shortcut instruction. For example, still referring to fig. 3, a setting area 320 of various trigger conditions of the shortcut instruction is also displayed in the configuration information creation interface 300.

The trigger conditions shown in the trigger condition setting area 320 may include, for example, which application scenarios, which client brands or forms (such as a mobile phone end or a PC end), or which calling forms (such as a floating window mode, a session mode, a floating ball mode, etc.), the first shortcut instruction may be shown. Trigger conditions 232 may also include, for example, whether there is information selected, whether there is a cursor, whether the document content is empty, the user's rights to the document (e.g., reading or editing); the type of object (e.g., picture, text, table) for which the current user performs the operation, etc. Optionally, the trigger condition 232 may also include whether the user has selected a tool, etc., such as a tool that the user has opened a digital assistant and selected "brush" in a document application.

Alternatively or additionally, the first configuration information may also include interaction components/applications 233 that may be involved when the first shortcut instruction is executed. For example, a first shortcut instruction created for a document application is "open album", and when the first shortcut instruction is executed in the document application, the interactive application to which the first shortcut instruction relates is "album".

Alternatively or additionally, the first configuration information may also include an execution mode 234 when the first shortcut instruction is invoked for execution.

By way of example, execution of the shortcut instruction includes generating a hint word for the preset model, e.g., generating a hint word using a hint word template for the preset model. The execution mode may also be an Application Programming Interface (API) that invokes a preset model, for example, when one or more shortcut instructions are bound to the API of the corresponding preset model, and then when one or more shortcut instructions are executed, the API may be invoked to cause the preset model to execute a corresponding operation.

Illustratively, still referring to FIG. 3, the configuration information creation interface 300 may also include an execution mode setting area 310 of the shortcut instruction. The execution modes shown in the setting area 310 include, for example, two execution modes, i.e., a prompt word template and an API. When the execution mode of the prompt word template is selected, the user can further input a template name or a template ID to search for the prompt word template, and can also select a version and the like.

Referring to FIG. 4, an exemplary interface 400 for creating execution of a shortcut instruction is shown. In this interface 400, the user may set the manner in which the shortcut instruction is executed. For example, the execution mode is set as a prompt word template, and a template name, a template content, a parameter name and the like corresponding to the execution mode can be further set.

In some embodiments of the present disclosure, the shortcut instruction may be created in the following manner. In the first mode, the user can create the shortcut instruction by means of a new shortcut instruction. Still taking the first shortcut instruction as an example, the management platform 200 may detect a creation request for the first shortcut instruction. The first shortcut instruction creation request may include first configuration information. In response, the management platform 200 may create the first shortcut instruction from the configuration information of the first shortcut instruction (the first configuration information in the embodiment of the present disclosure).

In this manner, a user may create new shortcut instructions in the interface provided by management platform 200.

In the second approach, the user may also update the shortcut instruction by "create copy". Still taking the creation of the first shortcut instruction as an example, the creation request may indicate that the shortcut instruction is created according to a second shortcut instruction corresponding to the second application. The second shortcut instruction here is for the created shortcut instruction. The management platform 200 may save the created shortcut in a preset database. For a second shortcut instruction that has been created, a first shortcut instruction may be created based on the second shortcut instruction. Then, the creation request may be an operation such as selecting the second shortcut instruction from the preset database provided by the management platform 200 by the user, and further copying the second shortcut instruction. And the first configuration information of the first shortcut instruction can be obtained based on the second configuration information of the second shortcut instruction. For example: one or more of basic information, execution mode and trigger condition in the second configuration information can be modified to obtain the first configuration information.

For example, the shortcut instruction "summary" created for the IM application may also be applied to the "document" application, and the trigger condition, name, and other configuration information of the shortcut instruction "summary" in the IM application may be modified by creating a copy of the shortcut instruction "summary" created for the IM application, so as to obtain the shortcut instruction "summary" applicable to the "document" application.

In this way, the user can create a new shortcut instruction based on the created shortcut instruction; and the newly created shortcut instruction (i.e., the first shortcut instruction) is decoupled from the original shortcut instruction (i.e., the second shortcut instruction). The embodiment of the disclosure can independently maintain the names, the execution modes, the effects and the like of the shortcut instructions.

In a third approach, shortcuts for some applications (e.g., a third application) may be exposed in the first application after creation is complete as available shortcuts for the first application. For example: the shortcut instruction created for the a application may be applied for presentation in the B application. In this case, the alert message may be presented via an account number associated with the first application. For example, after an administrator of the first application logs into the management platform using his account number, the management platform may present a hint message indicating whether or not to allow presentation of a third shortcut instruction corresponding to a third application in the first application. If a positive reply to the hint message by the administrator of the first application is received, the third shortcut instruction may be determined as an available shortcut instruction of the first application.

In the embodiment of the disclosure, the shortcut instruction includes three types: without parameter shortcuts and with parameter shortcuts, generative or Query (Query) shortcuts (also referred to as Query class instructions).

In the embodiment of the disclosure, the shortcut instruction without parameters and the shortcut instruction with parameters can be created. After the shortcut instruction without parameters is created, if the digital assistant presents the shortcut instruction, and after the shortcut instruction is clicked, the digital assistant can directly execute the operation corresponding to the shortcut instruction. For example: summarizing and expanding writing. After the shortcut instruction with the parameters is created, if the digital assistant presents the shortcut instruction, after the shortcut instruction is clicked, an input box or a secondary menu can be further presented, and after the parameters are filled in the input box by a user, the digital assistant can execute the operation corresponding to the shortcut instruction.

In some embodiments of the present disclosure, a generative or Query shortcut instruction may be generated and recommended by a preset model, e.g., a language model, according to the current context without creation.

In the embodiment of the disclosure, the shortcut instruction and the sub-instruction of the shortcut instruction can be created when the shortcut instruction is created in the shortcut instruction platform. For example: the instruction of translation and the corresponding two sub-instructions of translation into English and translation into Japanese are created. In some embodiments, the creator may create each "sub-instruction" separately. In some embodiments, a parent instruction with parameters may also be created, and corresponding child instructions may be generated after the parameters are filled by the user.

In some embodiments, the shortcut management platform 200 may also include a shortcut auditing, management and publishing module 240. After the shortcut instruction is submitted and issued, the final application creator or manager will audit the application, judge whether the shortcut instruction is permitted to be displayed in the application, and issue after the audit is passed.

The creation and release of shortcut instructions is described above. The following describes the process by which the shortcut command management platform 200 recommends shortcut commands for an application.

In some embodiments, the shortcut management platform 200 may receive information from an application (e.g., a first application) related to interactions of a user and a digital assistant in the application.

In some embodiments, the interaction related information may include information of the application. The information of the application may be, for example, an identification of the application to indicate the current application, for example, a document application or a mail application. The interaction related information may further include information related to an operation of the user. For example, whether the user is currently operating in the document application to select content. Alternatively or additionally, the interaction related information may also include information related to the operation object. For example, the type of the operation object is document or mail, and the authority of the user to the document, for example, whether or not the user has editing authority. Alternatively or additionally, the interaction related information may also include interaction messages between the user and the digital assistant in an interaction window. Alternatively or additionally, the interaction related information may also include a pattern of interaction between the user and the digital assistant. Such as a session mode or a floating window mode.

As mentioned above, each shortcut instruction corresponding to the first application has a pre-configured trigger condition. Then, the management platform 200 may select a target shortcut instruction whose trigger condition matches the interaction related information from among a plurality of shortcut instructions corresponding to the first application as at least a part of the shortcut instruction set. For example, it may be determined from the interaction related information which of the shortcut instructions of the first application pair or the trigger condition of the shortcut instruction is satisfied. A shortcut instruction for which a pre-configured trigger condition is satisfied is determined as at least a portion of the shortcut instruction set. That is, the management platform 200 may determine a shortcut instruction set including at least one shortcut instruction based on the interaction related information.

For example, the identification of the application in the interaction related information is a document application, and the user has selected a piece of content in the document. The management platform 200 may determine that the interaction-related information matches the trigger conditions of the shortcut instructions of "copy the content", "summarize the content", "delete the content", "modify the content", "open the document" and "close the document". Thus, the management platform 200 may obtain a shortcut instruction set composed of these shortcut instructions.

In connection with FIG. 2, the shortcut instruction management platform 200 may also include an instruction distribution module 250. The shortcut instruction is issued by the instruction issuing module 250 according to the issuing policy 251, and the corresponding issuing effect 252 is displayed.

In some embodiments, the distribution policy 251 may be, for example, a recommendation ordering policy, which may be used to determine a priority order of a plurality of shortcut instructions to be recommended. Specifically, the distribution policy 251 may be a related policy of how to recommend the shortcut instruction, how to set the priority order of the shortcut instruction, and the like.

In some embodiments of the present disclosure, the priority order of the shortcut instructions to be recommended or distributed may be determined based on the association degree of each of the plurality of shortcut instructions with the interaction related information. The higher the association degree between the shortcut instruction and the interaction related information is, the higher the priority of the shortcut instruction is. For example, the application that the interaction related information opens for the user is a document, and the user selects a piece of content in the document. The shortcut instructions to be recommended associated with the selected content, such as "summarize the piece of content" and "copy the piece of content", have a higher priority. In contrast, the shortcut instructions to be recommended or distributed, such as "open the document" and "close the document", are associated with the document, but have a lower degree of association with the selected content, and a lower priority.

In some embodiments of the present disclosure, the priority order of shortcut instructions to be recommended or distributed may also be determined based on interaction data of the user in the interaction related information received from the application. The higher the matching degree of the shortcut instruction and the interactive data of the user is, the higher the priority is. For example, shortcut instructions that more match the current scene may be determined based on previous interaction data of the user with the digital assistant. Such previous interaction data may, for example, indicate a user's need for a particular behavior, and a matching shortcut instruction may be determined based on the need.

For example, the application is a message application, and when the user inputs "the latest department is about to summarize the last half year" in the group chat message in the message application, it is determined that the shortcut instruction to be recommended or distributed can be "scheduled meeting", "sending mail", "adding schedule", and "opening calendar", and it is determined that the interaction of the "scheduled meeting" and the message input by the user in the group chat message is more matched, so that the priority is higher.

In some embodiments of the present disclosure, the priority order may also be determined based on the execution history of each of the plurality of shortcut instructions. For example: according to the number of times that the plurality of shortcut instructions are executed respectively, if the number of times that a certain shortcut instruction history is executed is more, the priority is higher.

In the disclosed embodiment, the recommended ordering policy is an internal capability of the platform that is not exposed to the application registrar.

In some embodiments, the shortcut instruction management platform 200 may determine, according to the interaction related information, a plurality of shortcut instructions that satisfy the corresponding trigger condition as the shortcut instructions to be distributed.

In some embodiments, the shortcut instruction management platform 200 may select a shortcut instruction that satisfies the trigger condition from a shortcut instruction set created for the first application, where the shortcut instruction may be, for example, a summary document. In some embodiments, the shortcut command management platform 200 may further send the interaction related information to a preset model, and generate a shortcut command by using the preset model.

Thereafter, the shortcut command management platform 200 may send command information related to the shortcut command set to the first application, so that at least part of the shortcut commands in the shortcut command set are presented in an interactive window of the user and the digital assistant in the first application.

In some embodiments, the instruction information may include a priority order of the individual instructions. Alternatively or additionally, the instruction information may include the name of each instruction, the identity of the instruction, the manner of execution, etc. The name, identification, execution mode, etc. of the instruction may be part of the configuration information of the instruction described above, and reference may be made to the description of the configuration information of the shortcut instruction described above, which is not repeated herein.

In some embodiments, the digital assistant may load and present the shortcuts recommended by the shortcuts management platform 200 after the application receives the shortcuts.

If a shortcut instruction presented by the digital assistant (which may be described as a fourth shortcut instruction in the embodiment of the present disclosure) is triggered, then, in response to the fourth shortcut instruction being triggered, execution of the fourth shortcut instruction is initiated according to an execution manner of the fourth shortcut instruction. For example, the execution mode of the fourth shortcut instruction is an API call, and the API call executes the fourth shortcut instruction by using the large model. For another example, the execution mode of the fourth shortcut instruction is a prompt word template, and then the prompt word template is called to execute the fourth shortcut instruction.

In some embodiments of the present disclosure, the interface presented by the management platform 200 may also provide information such as user information to create shortcut instructions and/or update shortcut instructions to facilitate an application manager to trace back the creation history of shortcut instructions.

The instruction management method of the embodiment of the present disclosure is described below with reference to fig. 5. The method involves a multiparty interaction body comprising a user 501, an application registrar/administrator 502, an application 503, a shortcut management platform 504, a digital assistant manager 505 and an executive 506.

In some embodiments of the present disclosure, the digital assistant manager 505 may also be referred to as an AI platform.

The instruction management method comprises an instruction creation process and an instruction recommendation process. Specifically, at step 510, the application registrar/administrator 502 registers the shortcut with the shortcut management platform 504. As described above, the request to register a shortcut instruction may include basic information, trigger conditions, execution mode, and the like.

In step 520, the shortcut command management platform 504 completes the registration and release of the shortcut command. The registration of the shortcut instruction is as described above with reference to fig. 4.

In step 530, in the event that the user enters a scenario involving a recommended shortcut, the application 503 may perceive the user scenario behavior and send interaction related information to the shortcut management platform 504.

In step 540, the shortcut instruction management platform 504 determines a matching instruction set based on the interaction related information.

In step 550, the shortcut instruction management platform 504 sorts the determined instruction set according to the recommended policy. The instruction set is then returned to the application. The returned instruction set may include instruction information, such as described above, which may include names, identifications, execution manners, etc. of the respective instructions. In the case of multiple shortcut instructions, the order of priority of the shortcut instructions may also be included.

In step 560, the application 503 exposes the shortcut instructions contained in the instruction set returned by the shortcut instruction management platform.

In step 570, the user 501 clicks on the shortcut instruction presented in the application 503.

Thereafter, according to different implementations (implementations one and two are shown in the figure), the application 503 may initiate execution of the shortcut instruction clicked by the user, respectively. I.e., the processing steps indicated by block 580 and block 590 are performed. For example, in the case where the shortcut instruction is executed in the first mode, the application 503 requests the digital assistant manager 505 to execute the shortcut instruction clicked by the user, and the digital assistant manager 505 calls the executing party 506 to execute the operation. The executive 506 then returns the results of the processing and sends them to the application 503 after processing by the digital assistant manager 505. The application 503 then presents the results of the processing and the user gets an answer.

Fig. 6 illustrates a flow chart of a method 600 of instruction management according to some embodiments of the present disclosure. The method 600 may be implemented at the shortcut manager 110. The method 600 is described below with reference to fig. 1A.

At block 610, the shortcut manager 610 receives interaction-related information associated with an interaction of the user and the digital assistant in the first application from the first application.

At block 620, the shortcut instruction manager 620 determines a shortcut instruction set including at least one shortcut instruction based on the interaction related information.

At block 630, the shortcut instruction manager 630 sends instruction information associated with the shortcut instruction set to the first application such that at least a portion of the shortcut instructions in the shortcut instruction set are presented in an interactive window in the first application by the user and the digital assistant.

In some embodiments, wherein determining, based on the interaction related information, a shortcut instruction set comprising at least one shortcut instruction comprises at least one of: based on the interaction related information, selecting a target shortcut instruction from a plurality of shortcut instructions corresponding to the first application as at least a part of the shortcut instruction set, or based on the interaction related information, generating the shortcut instruction as at least a part of the shortcut instruction set by using a preset model.

In some embodiments, selecting a target shortcut instruction from a plurality of shortcut instructions corresponding to the first application as at least a portion of the shortcut instruction set based on the interaction related information comprises: selecting a target shortcut instruction with triggering conditions matched with the interaction related information from a plurality of shortcut instructions corresponding to the first application as at least one part of a shortcut instruction set; each shortcut instruction corresponding to the first application has a preset triggering condition.

In some embodiments, wherein the plurality of shortcut instructions corresponding to the first application includes a first shortcut instruction, and the method 600 further comprises: and responding to a creation request for the first shortcut instruction, and creating the first shortcut instruction according to first configuration information of the first shortcut instruction.

In some embodiments, wherein the request to create the first shortcut instruction includes first configuration information.

In some embodiments, wherein the creation request indicates that the first shortcut instruction is created from a second shortcut instruction corresponding to the second application, and the method 600 further comprises: the first configuration information is determined based on the second configuration information of the second shortcut instruction.

In some embodiments, wherein the first configuration information comprises at least one of: descriptive information of the first shortcut instruction, a triggering condition of the first shortcut instruction, or an execution mode of the first shortcut instruction.

In some embodiments, the execution of the shortcut instructions in the shortcut instruction set includes at least one of: generating a prompt word for a preset model or calling an application programming interface.

In some embodiments, wherein the shortcut instructions in the shortcut instruction set include at least one of: no instructions for specifying parameters by a user are required, or query class instructions generated using a preset model.

In some embodiments, wherein the instruction information includes at least one of: priority order of a plurality of shortcut instructions in the shortcut instruction set, corresponding names of shortcut instructions in the shortcut instruction set, corresponding identification of shortcut instructions in the shortcut instruction set, or corresponding execution mode of shortcut instructions in the shortcut instruction set.

In some embodiments, the method 600 further comprises determining the priority order based on at least one of: the association degree of each of the plurality of shortcut instructions and the interaction related information, interaction data of a user in the interaction related information, or the execution history of each of the plurality of shortcut instructions.

In some embodiments, the method 600 further includes presenting, via an account associated with the first application, a hint message indicating whether presentation of a third shortcut instruction corresponding to a third application in the first application is permitted; and in response to receiving a positive reply to the prompt message, determining the third shortcut instruction as an available shortcut instruction for the first application.

In some embodiments, the method 600 further includes, prior to presenting the hint message, receiving a request initiated by the third application to present the third shortcut instruction in the first application.

In some embodiments, wherein the interaction related information comprises one or more of: information related to the user's operation, information related to the object of the operation, information of the first application, interactive messages between the user and the digital assistant, or interactive modes between the user and the digital assistant.

Fig. 7 also illustrates a flow chart of a method 700 of instruction management according to some embodiments of the present disclosure. The method 700 may be implemented at the shortcut manager 160. The method 700 is described below with reference to fig. 1A.

At block 710, the shortcut manager 160 receives a creation request for a first shortcut for presentation in an interactive window of the user and the digital assistant in the first application.

In block 720, the shortcut instruction manager 160 creates a first shortcut instruction according to the first configuration information of the first shortcut instruction in response to the creation request.

In some embodiments, wherein the creation request indicates that the first shortcut instruction is created from a second shortcut instruction corresponding to the second application, and the method 700 further comprises: the first configuration information is determined based on the second configuration information of the second shortcut instruction.

Fig. 8 illustrates a flow chart of a method 800 of instruction management according to some embodiments of the present disclosure. The method 800 may be implemented at the terminal device 110. The method 800 is described below with reference to fig. 1A.

At block 810, terminal device 110 sends interaction related information associated with the interaction of the user and the digital assistant in the first application to the instruction management party.

At block 820, the terminal device 110 receives instruction information from the instruction manager relating to a shortcut instruction set including at least one shortcut instruction, the shortcut instruction set being determined based on the interaction related information.

At block 830, the terminal device 110 presents at least a portion of the shortcut instructions in the shortcut instruction set based on the instruction information.

In some embodiments, the shortcut instruction set includes at least one of: a target shortcut instruction selected from a plurality of shortcut instructions corresponding to the first application based on the interaction information, or a shortcut instruction generated by using a preset model based on the interaction information.

In some embodiments, the method 600 further includes initiating execution of the fourth shortcut instruction in accordance with an execution manner of the fourth shortcut instruction in response to the presented fourth shortcut instruction being triggered.

In some embodiments, wherein the interaction related information comprises at least one of: information related to the user's operation, information related to the object of the operation, information of the first application, interactive messages between the user and the digital assistant, or interactive modes between the user and the digital assistant.

Fig. 9 illustrates a schematic block diagram of an apparatus 900 for instruction management according to some embodiments of the present disclosure. The apparatus 900 may be implemented as or included at the shortcut manager 160. The various modules/components in apparatus 900 may be implemented in hardware, software, firmware, or any combination thereof.

As shown, the apparatus 900 includes a receiving module 910 configured to receive, from a first application, interaction-related information associated with interactions of a user and a digital assistant in the first application.

The apparatus 900 further comprises a determining module 920 configured to determine a shortcut instruction set comprising at least one shortcut instruction based on the interaction related information.

The apparatus 900 further comprises a sending module 930 configured to send instruction information related to the set of shortcut instructions to the first application such that at least part of the shortcut instructions in the set of shortcut instructions are presented in an interactive window in the first application by the user and the digital assistant.

In some embodiments, the determination module 920 is further configured to perform at least one of: based on the interaction related information, selecting a target shortcut instruction from a plurality of shortcut instructions corresponding to the first application as at least a part of the shortcut instruction set, or based on the interaction related information, generating the shortcut instruction as at least a part of the shortcut instruction set by using a preset model.

In some embodiments, the determining module 920 is further configured to select, from among the plurality of shortcut instructions corresponding to the first application, a target shortcut instruction whose trigger condition matches the interaction related information as at least a portion of the shortcut instruction set; each shortcut instruction corresponding to the first application has a preset triggering condition.

In some embodiments, the plurality of shortcut instructions corresponding to the first application includes a first shortcut instruction, and the apparatus 900 further includes a creation module configured to create the first shortcut instruction according to first configuration information of the first shortcut instruction in response to a creation request for the first shortcut instruction.

In some embodiments, the request to create the first shortcut instruction includes first configuration information.

In some embodiments, the creation request indicates that the first shortcut instruction is created according to a second shortcut instruction corresponding to the second application, and the determination module 920 is further configured to determine the first configuration information based on the second configuration information of the second shortcut instruction.

In some embodiments, the first configuration information includes at least one of: descriptive information of the first shortcut instruction, a triggering condition of the first shortcut instruction, or an execution mode of the first shortcut instruction.

In some embodiments, the shortcut instructions in the shortcut instruction set include at least one of: no instructions for specifying parameters by a user are required, or query class instructions generated using a preset model.

In some embodiments, the instruction information includes at least one of: priority order of a plurality of shortcut instructions in the shortcut instruction set, corresponding names of shortcut instructions in the shortcut instruction set, corresponding identification of shortcut instructions in the shortcut instruction set, or corresponding execution mode of shortcut instructions in the shortcut instruction set.

In some embodiments, the apparatus 900 further comprises an execution module configured to initiate execution of the fourth shortcut instruction in accordance with an execution manner of the fourth shortcut instruction in response to the presented fourth shortcut instruction being triggered.

In some embodiments, the determining module is further configured to determine the priority order based on at least one of: the association degree of each of the plurality of shortcut instructions and the interaction related information, interaction data of a user in the interaction related information, or the execution history of each of the plurality of shortcut instructions.

In some embodiments, the determining module is further configured to select, from among a plurality of shortcut instructions corresponding to the first application, a target shortcut instruction whose trigger condition matches the interaction related information as at least a portion of the shortcut instruction set; each shortcut instruction corresponding to the first application has a preset triggering condition.

In some embodiments, the apparatus 900 further comprises a presentation module configured to present a hint message via an account associated with the first application, the hint message indicating whether presentation of a third shortcut instruction corresponding to a third application in the first application is allowed. The determination module is further configured to determine the third shortcut instruction as an available shortcut instruction for the first application in response to receiving a positive reply to the hint message.

In some embodiments, the apparatus 900 further comprises a receiving module configured to receive a request initiated by the third application to present the third shortcut instruction in the first application before presenting the hint message.

In some embodiments, the interaction related information includes one or more of the following: information related to the user's operation, information related to the object of the operation, information of the first application, interactive messages between the user and the digital assistant, or interactive modes between the user and the digital assistant.

Fig. 10 also shows a schematic block diagram of an apparatus 1000 for instruction management according to some embodiments of the present disclosure. The apparatus 1000 may be implemented at a shortcut manager 160. The apparatus 1000 is described below with reference to fig. 1A.

The apparatus 1000 includes a receiving module 1010 configured to receive a creation request for a first shortcut instruction for presentation in an interactive window of a user and a digital assistant in a first application.

The apparatus 1000 further comprises a creation module 1020 configured to create a first shortcut instruction in response to the creation request from the first configuration information of the first shortcut instruction.

The receiving module 1010 is further configured to receive a creation request for a first shortcut instruction for presentation in an interactive window of the user and the digital assistant in the first application.

The creation module 1020 is further configured to create a first shortcut instruction according to the first configuration information of the first shortcut instruction in response to the creation request.

In some embodiments, the creation request indicates that the first shortcut instruction is created from a second shortcut instruction corresponding to the second application. The apparatus 1000 further comprises a determining module configured to determine the first configuration information based on the second configuration information of the second shortcut instruction.

Fig. 11 illustrates a schematic block diagram of an apparatus 1100 for instruction management according to some embodiments of the present disclosure. Apparatus 1100 may be implemented at terminal device 110. The apparatus 1100 is described below with reference to fig. 1A.

Apparatus 1100 includes a transmitting module 1110 configured to transmit interaction-related information associated with interactions of the user and the digital assistant in the first application to the instruction manager 160.

The apparatus 1100 further comprises a receiving module 1120 configured to receive instruction information related to a shortcut instruction set comprising at least one shortcut instruction from the instruction manager 160, the shortcut instruction set being determined based on the interaction related information.

The apparatus 1100 further includes a presentation module 1130 configured to present at least a portion of the shortcut instructions in the shortcut instruction set based on the instruction information.

In some embodiments, the shortcut instruction set includes at least one of: and selecting a target shortcut instruction from a plurality of shortcut instructions corresponding to the first application based on the interaction related information, or generating a shortcut instruction by using a preset model based on the interaction related information.

In some embodiments, the instruction information includes a priority order of a plurality of shortcut instructions in the shortcut instruction set.

In some embodiments, the interaction related information includes at least one of: information related to the user's operation, information related to the object of the operation, information of the first application, interactive messages between the user and the digital assistant, or interactive modes between the user and the digital assistant.

Fig. 12 illustrates a block diagram that shows an electronic device 1200 in which one or more embodiments of the disclosure may be implemented. It should be understood that the electronic device 1200 shown in fig. 12 is merely exemplary and should not be construed as limiting the functionality and scope of the embodiments described herein. The electronic device 1200 shown in fig. 12 may be used to implement the terminal device 110 or the shortcut management platform 160 of fig. 1.

As shown in fig. 12, the electronic device 1200 is in the form of a general-purpose electronic device. Components of electronic device 1200 may include, but are not limited to, one or more processors or processing units 1210, memory 1220, storage 1230, one or more communication units 1240, one or more input devices 1250, and one or more output devices 1260. The processing unit 1210 may be an actual or virtual processor and is capable of executing various processes according to programs stored in the memory 1220. In a multiprocessor system, multiple processing units execute computer-executable instructions in parallel to improve the parallel processing capabilities of electronic device 1200.

Electronic device 1200 typically includes a number of computer storage media. Such a medium may be any available media that is accessible by electronic device 1200 and includes, but is not limited to, volatile and non-volatile media, removable and non-removable media. The memory 1220 may be volatile memory (e.g., registers, cache, random Access Memory (RAM)), non-volatile memory (e.g., read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), flash memory), or some combination thereof. Storage 1230 may be a removable or non-removable media and may include machine-readable media such as flash drives, magnetic disks, or any other media that may be capable of storing information and/or data and that may be accessed within electronic device 1200.

The electronic device 1200 may further include additional removable/non-removable, volatile/nonvolatile storage media. Although not shown in fig. 12, a magnetic disk drive for reading from or writing to a removable, nonvolatile magnetic disk (e.g., a "floppy disk") and an optical disk drive for reading from or writing to a removable, nonvolatile optical disk may be provided. In these cases, each drive may be connected to a bus (not shown) by one or more data medium interfaces. Memory 1220 may include a computer program product 1225 having one or more program modules configured to perform the various methods or acts of the various embodiments of the disclosure.

The communication unit 1240 enables communication with other electronic devices through a communication medium. Additionally, the functionality of the components of the electronic device 1200 may be implemented in a single computing cluster or in multiple computing machines capable of communicating over a communications connection. Thus, the electronic device 1200 may operate in a networked environment using logical connections to one or more other servers, a network Personal Computer (PC), or another network node.

The input device 1250 may be one or more input devices such as a mouse, keyboard, trackball, etc. The output device 1260 may be one or more output devices such as a display, speakers, printer, etc. The electronic device 1200 may also communicate with one or more external devices (not shown), such as storage devices, display devices, etc., with one or more devices that enable a user to interact with the electronic device 1200, or with any device (e.g., network card, modem, etc.) that enables the electronic device 1200 to communicate with one or more other electronic devices, as desired, via the communication unit 1240. Such communication may be performed via an input/output (I/O) interface (not shown).

According to an exemplary implementation of the present disclosure, a computer-readable storage medium having stored thereon computer-executable instructions, wherein the computer-executable instructions are executed by a processor to implement the method described above is provided. According to an exemplary implementation of the present disclosure, there is also provided a computer program product tangibly stored on a non-transitory computer-readable medium and comprising computer-executable instructions that are executed by a processor to implement the method described above.

Various aspects of the present disclosure are described herein with reference to flowchart illustrations and/or block diagrams of methods, apparatus, devices, and computer program products implemented according to the disclosure. It will be understood that each block of the flowchart illustrations and/or block diagrams, and combinations of blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer-readable program instructions.

These computer readable program instructions may be provided to a processing unit of a general purpose computer, special purpose computer, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processing unit of the computer or other programmable data processing apparatus, create means for implementing the functions/acts specified in the flowchart and/or block diagram block or blocks. These computer readable program instructions may also be stored in a computer readable storage medium that can direct a computer, programmable data processing apparatus, and/or other devices to function in a particular manner, such that the computer readable medium having the instructions stored therein includes an article of manufacture including instructions which implement the function/act specified in the flowchart and/or block diagram block or blocks.

The computer readable program instructions may be loaded onto a computer, other programmable data processing apparatus, or other devices to cause a series of operational steps to be performed on the computer, other programmable apparatus or other devices to produce a computer implemented process such that the instructions which execute on the computer, other programmable apparatus or other devices implement the functions/acts specified in the flowchart and/or block diagram block or blocks.

The flowcharts and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various implementations of the present disclosure. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of instructions, which comprises one or more executable instructions for implementing the specified logical function(s). In some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.

The foregoing description of implementations of the present disclosure has been provided for illustrative purposes, is not exhaustive, and is not limited to the implementations disclosed. Many modifications and variations will be apparent to those of ordinary skill in the art without departing from the scope and spirit of the various implementations described. The terminology used herein was chosen in order to best explain the principles of each implementation, the practical application, or the improvement of technology in the marketplace, or to enable others of ordinary skill in the art to understand each implementation disclosed herein.

Claims

1. A method for command management, comprising:

receiving, from a first application, information related to an interaction between a user and a digital assistant in the first application;

Determining a shortcut command set including at least one shortcut command based on the interaction-related information; and

Instruction information related to the shortcut command set is sent to the first application, so that at least part of the shortcut commands in the shortcut command set are displayed in the interactive window between the user and the digital assistant in the first application.

2. The method according to claim 1, wherein determining a shortcut command set including at least one shortcut command based on the interaction-related information comprises at least one of the following:

Based on the interaction-related information, selecting a target shortcut command from a plurality of shortcut commands corresponding to the first application as at least a part of the shortcut command set, or

Based on the interaction-related information, a preset model is used to generate shortcut instructions as at least a part of the shortcut instruction set.

3. The method according to claim 2, wherein the selecting a target shortcut instruction from a plurality of shortcut instructions corresponding to the first application as at least a part of the shortcut instruction set based on the interaction-related information comprises:

From a plurality of shortcut instructions corresponding to the first application, a target shortcut instruction whose trigger condition matches the interaction-related information is selected as at least a part of the shortcut instruction set; wherein each shortcut instruction corresponding to the first application has a pre-configured trigger condition.

4. The method according to claim 2, wherein the plurality of shortcut instructions corresponding to the first application include a first shortcut instruction, and the method further comprises:

In response to the creation request for the first shortcut instruction, the first shortcut instruction is created according to first configuration information of the first shortcut instruction.

The method according to claim 4 , wherein the creation request of the first shortcut instruction includes the first configuration information.

6. The method according to claim 4, wherein the creation request indicates that the first shortcut instruction is created according to a second shortcut instruction corresponding to a second application, and the method further comprises:

The first configuration information is determined based on second configuration information of the second shortcut instruction.

7. The method according to claim 4, wherein the first configuration information comprises at least one of the following:

description information of the first shortcut command,

The triggering condition of the first shortcut command, or

The execution method of the first shortcut instruction.

8. The method according to claim 1, wherein the execution mode of the shortcut command in the shortcut command set includes at least one of the following:

Generate prompt words for a preset model, or

Call the application programming interface.

9. The method according to claim 1, wherein the shortcut commands in the shortcut command set include at least one of the following:

Commands that do not require user-specified parameters,

A command that requires user-specified parameters, or

Inquiry instructions generated using preset models.

10. The method according to claim 1, wherein the instruction information includes at least one of the following:

The priority order of the multiple shortcut commands in the shortcut command set,

the corresponding names of the shortcut commands in the shortcut command set,

The corresponding identifier of the shortcut command in the shortcut command set, or

The corresponding execution methods of the shortcut commands in the shortcut command set.

11. The method of claim 10, further comprising determining the priority order based on at least one of the following:

The relevance of each of the plurality of shortcut instructions to the interaction-related information,

The interaction data of the user in the interaction related information, or

The execution history of each of the multiple shortcut commands.

12. The method according to claim 1, further comprising:

Presenting a prompt message via the account associated with the first application, the prompt message indicating whether to allow displaying a third shortcut instruction corresponding to a third application in the first application; and

In response to receiving an affirmative reply to the prompt message, the third shortcut instruction is determined as an available shortcut instruction for the first application.

13. The method according to claim 11, further comprising:

Before presenting the prompt message, a request initiated by the third application to display the third shortcut instruction in the first application is received.

14. The method according to claim 1, wherein the interaction-related information comprises one or more of the following:

Information related to the user's actions,

information related to the object of the operation,

information of the first application,

Interaction messages between the user and the digital assistant, or

The interaction mode between the user and the digital assistant.

15. A method for command management, comprising:

Sending interaction-related information associated with the interaction between the user and the digital assistant in the first application to the instruction manager;

receiving, from the instruction manager, instruction information related to a shortcut instruction set including at least one shortcut instruction, the shortcut instruction set being determined based on the interaction-related information; and

Based on the instruction information, at least part of the shortcut instructions in the shortcut instruction set is presented.

16. The method according to claim 15, wherein the shortcut command set comprises at least one of the following:

A target shortcut command is selected from a plurality of shortcut commands corresponding to the first application based on the interaction related information, or

A shortcut command is generated based on the interaction-related information using a preset model.

17. The method according to claim 15, wherein the execution mode of the shortcut command in the shortcut command set includes at least one of the following:

Generate prompt words for a preset model, or

Call the application programming interface.

18. The method according to claim 15, wherein the shortcut commands in the shortcut command set include at least one of the following:

Commands that do not require user-specified parameters,

A command that requires user-specified parameters, or

Inquiry instructions generated using preset models.

19. The method according to claim 15, wherein the instruction information comprises at least one of the following:

the corresponding names of the shortcut commands in the shortcut command set,

20. The method according to claim 19, further comprising:

In response to the presented fourth shortcut instruction being triggered, the execution of the fourth shortcut instruction is initiated according to the execution mode of the fourth shortcut instruction.

21. The method according to claim 15, wherein the interaction-related information comprises at least one of the following:

Information related to the user's actions,

information related to the object of the operation,

information of the first application,

Interaction messages between the user and the digital assistant, or

The interaction mode between the user and the digital assistant.

22. A method for command management, comprising:

receiving a request to create a first shortcut instruction, wherein the first shortcut instruction is used to be displayed in an interactive window between a user and a digital assistant in a first application; and

In response to the creation request, the first shortcut instruction is created according to the first configuration information of the first shortcut instruction.

The method according to claim 20 , wherein the request for creating the first shortcut instruction includes the first configuration information.

24. The method according to claim 20, wherein the creation request indicates that the first shortcut instruction is created according to a second shortcut instruction corresponding to a second application, and the method further comprises:

25. The method according to claim 20, wherein the first configuration information comprises at least one of the following:

description information of the first shortcut command,

The triggering condition of the first shortcut command, or

The execution method of the first shortcut instruction.

26. An instruction management device, comprising:

a receiving module configured to receive, from a first application, interaction-related information associated with an interaction between a user and a digital assistant in the first application;

A determination module, configured to determine a shortcut command set including at least one shortcut command based on the interaction related information; and

A sending module is configured to send instruction information related to the shortcut command set to the first application, so that at least part of the shortcut commands in the shortcut command set are displayed in the interactive window between the user and the digital assistant in the first application.

27. An instruction management device, comprising:

a sending module configured to send interaction-related information associated with the interaction between the user and the digital assistant in the first application to the instruction manager;

a receiving module configured to receive instruction information related to a shortcut instruction set including at least one shortcut instruction from the instruction management party, wherein the shortcut instruction set is determined based on the interaction-related information; and

The presentation module is configured to present at least part of the shortcut instructions in the shortcut instruction set based on the instruction information.

28. An instruction management device, comprising:

a receiving module configured to receive a creation request for a first shortcut instruction, wherein the first shortcut instruction is used to be displayed in an interaction window between a user and a digital assistant in the first application; and

The creation module is configured to create the first shortcut instruction according to the first configuration information of the first shortcut instruction in response to the creation request.

29. A computing device comprising:

at least one processing unit; and

At least one memory, the at least one memory being coupled to the at least one processing unit and storing instructions for execution by the at least one processing unit, the instructions, when executed by the at least one processing unit, causing the electronic device to perform a method according to any one of claims 1 to 14, any one of 15 to 21, or any one of 22 to 25.

30. A computer-readable storage medium having a computer program stored thereon, the computer program being executable by a processor to implement the method according to any one of claims 11 to 14, any one of 15 to 21, or any one of 22 to 25.