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CN118042038A - Call processing method, device, equipment and storage medium - Google Patents

Call processing method, device, equipment and storage medium Download PDF

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Publication number
CN118042038A
CN118042038A CN202211418178.9A CN202211418178A CN118042038A CN 118042038 A CN118042038 A CN 118042038A CN 202211418178 A CN202211418178 A CN 202211418178A CN 118042038 A CN118042038 A CN 118042038A
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CN
China
Prior art keywords
call
equipment
wearable
server
sim card
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN202211418178.9A
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Chinese (zh)
Inventor
李佳俊
刘雨琨
裴伯硙
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
China United Network Communications Group Co Ltd
Unicom Vsens Telecommunications Co Ltd
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China United Network Communications Group Co Ltd
Unicom Vsens Telecommunications Co Ltd
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Application filed by China United Network Communications Group Co Ltd, Unicom Vsens Telecommunications Co Ltd filed Critical China United Network Communications Group Co Ltd
Priority to CN202211418178.9A priority Critical patent/CN118042038A/en
Publication of CN118042038A publication Critical patent/CN118042038A/en
Pending legal-status Critical Current

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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/72409User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality by interfacing with external accessories
    • H04M1/724094Interfacing with a device worn on the user's body to provide access to telephonic functionalities, e.g. accepting a call, reading or composing a message
    • H04M1/724095Worn on the wrist, hand or arm
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/72409User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality by interfacing with external accessories
    • H04M1/72412User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality by interfacing with external accessories using two-way short-range wireless interfaces
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72484User interfaces specially adapted for cordless or mobile telephones wherein functions are triggered by incoming communication events
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16Communication-related supplementary services, e.g. call-transfer or call-hold

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Human Computer Interaction (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephone Function (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The application provides a call processing method, a call processing device, call processing equipment and a storage medium. The terminal equipment is provided with a first SIM card and a second SIM card, the first SIM card is bound with the wearable equipment through an eSIM function, when a call request passing through the second SIM card is detected, whether the terminal equipment is connected with the wearable equipment through Bluetooth is determined, if the terminal equipment is not connected with the wearable equipment through Bluetooth, the call request is transferred to the first SIM card, and therefore a user can answer through the wearable equipment. In this way, under the condition of double cards and double standby, the terminal equipment can answer the call requests of two SIM cards through the wearable equipment, thereby enhancing the user communication experience and reducing the call delay.

Description

一种通话处理方法、装置、设备及存储介质A call processing method, device, equipment and storage medium

技术领域Technical Field

本申请涉及通信领域技术,尤其涉及一种通话处理方法、装置、设备及存储介质。The present application relates to the technology of the communication field, and in particular to a call processing method, device, equipment and storage medium.

背景技术Background technique

随着移动技术的发展,许多传统的电子产品也开始增加移动方面的功能,比如过去只能用来看时间的手表,运动时佩戴的智能手环等可穿戴设备,也可以通过智能终端设备与互联网相连。例如可以通过智能手机与互联网相连,通过嵌入式移动用户身份识别模块(Embedded-Subscriber Identity Module,简称:eSIM)功能显示来电信息并接听。With the development of mobile technology, many traditional electronic products have also begun to add mobile functions. For example, wearable devices such as watches that could only be used to tell time in the past and smart bracelets worn during exercise can also be connected to the Internet through smart terminal devices. For example, you can connect to the Internet through a smartphone and display incoming call information and answer calls through the Embedded-Subscriber Identity Module (eSIM) function.

在现有技术中,以智能手机和智能手表为例,智能手机与智能手表之间通过eSIM功能相互绑定,当智能手机有通话时,用户可以通过智能手表进行接听,然后完成通话过程。然而,存在用户的智能手机可以实现双卡双待,但是不能双卡同时绑定智能手表,这样一来,绑定了智能手表的卡能够通过智能手表进行通话,而没有绑定智能手表的卡上的通话则不能使用智能手表来接听。In the prior art, taking a smartphone and a smartwatch as an example, the smartphone and the smartwatch are bound to each other through the eSIM function. When the smartphone has a call, the user can answer the call through the smartwatch and then complete the call. However, there are users whose smartphones can realize dual SIM dual standby, but cannot bind the dual SIM cards to the smartwatch at the same time. In this way, the card bound to the smartwatch can be used to make calls through the smartwatch, but the call on the card not bound to the smartwatch cannot be answered by the smartwatch.

然而,上述这种方案对于用户来说,存在未绑定智能手表的卡上的通话不能通过智能手表接听,或者用户不知道有通话请求的情况,通信体验较差,且使用不方便。However, for the user, the above solution has the problem that calls on the card that is not bound to the smart watch cannot be answered through the smart watch, or the user is unaware of the call request, resulting in a poor communication experience and inconvenience.

发明内容Summary of the invention

本申请实施例提供一种通话处理方法、装置、设备及存储介质,用以解决未绑定可穿戴设备的副卡通话不能通过可穿戴设备接听,或者用户不知道有通话请求,通信体验差、不方便的问题。The embodiments of the present application provide a call processing method, apparatus, device and storage medium, which are used to solve the problem that a secondary card call that is not bound to a wearable device cannot be answered through the wearable device, or the user is unaware of the call request, resulting in a poor and inconvenient communication experience.

第一方面,本申请实施例可提供一种通话处理方法,应用于终端设备,所述终端设备设置有第一SIM卡和第二SIM卡,所述第一SIM卡通过eSIM功能与可穿戴设备绑定,所述方法包括:In a first aspect, an embodiment of the present application may provide a call processing method, which is applied to a terminal device, wherein the terminal device is provided with a first SIM card and a second SIM card, and the first SIM card is bound to a wearable device through an eSIM function, and the method includes:

在检测到通过第二SIM卡的通话请求时,确定所述终端设备与所述可穿戴设备是否通过蓝牙连接;When a call request through the second SIM card is detected, determining whether the terminal device and the wearable device are connected via Bluetooth;

响应于所述终端设备未与所述可穿戴设备蓝牙连接,将所述通话请求转移至所述第一SIM卡,以使用户通过所述可穿戴设备接听。结合第一方面,在一些实施例中,所述将所述通话请求转移至所述第一SIM卡,包括:In response to the terminal device not being connected to the wearable device via Bluetooth, transferring the call request to the first SIM card so that the user can answer the call through the wearable device. In combination with the first aspect, in some embodiments, transferring the call request to the first SIM card includes:

确定所述可穿戴设备与服务器是否通过蜂窝网建立连接;Determining whether the wearable device is connected to the server via a cellular network;

响应于所述可穿戴设备与所述服务器通过蜂窝网建立连接,将所述通话请求转移至所述第一SIM卡。In response to the wearable device establishing a connection with the server through a cellular network, the call request is transferred to the first SIM card.

结合第一方面,在一些实施例中,所述方法还包括:In combination with the first aspect, in some embodiments, the method further includes:

响应于所述可穿戴设备与所述服务器未通过蜂窝网建立连接,根据所述通话请求,向请求通话的终端设备发送语音提示,所述语音提示用于指示当前通话无人接听。In response to the wearable device failing to establish a connection with the server through the cellular network, a voice prompt is sent to the terminal device requesting the call according to the call request, wherein the voice prompt is used to indicate that no one is answering the current call.

结合第一方面,在一些实施例中,所述确定所述可穿戴设备与服务器是否通过蜂窝网建立连接,包括:In combination with the first aspect, in some embodiments, determining whether the wearable device is connected to the server through a cellular network includes:

从所述服务器获取指示信息,所述指示信息用于指示所述可穿戴设备与所述服务器的连接是否离线;Acquire indication information from the server, where the indication information is used to indicate whether the connection between the wearable device and the server is offline;

根据所述指示信息确定所述可穿戴设备与所述服务器是否通过蜂窝网建立连接。Determine whether the wearable device is connected to the server via a cellular network according to the indication information.

结合第一方面,在一些实施例中,所述确定所述终端设备与所述可穿戴设备是否通过蓝牙连接,包括:In combination with the first aspect, in some embodiments, determining whether the terminal device is connected to the wearable device via Bluetooth includes:

检测所述终端设备的蓝牙通信接口是否开启,并在所述蓝牙通信接口开启时检测连接的设备标识;Detecting whether the Bluetooth communication interface of the terminal device is turned on, and detecting the connected device identifier when the Bluetooth communication interface is turned on;

响应于所述蓝牙通信接口开启且连接的设备标识为预设的所述可穿戴设备的标识,确定所述终端设备与所述可穿戴设备通过蓝牙连接;响应于所述蓝牙通信接口未开启或者连接的设备标识不是预设的所述可穿戴设备的标识,确定所述终端设备与所述可穿戴设备未通过蓝牙连接。第二方面,本申请实施例还可提供一种通话处理装置,包括:所述通话处理装置设置有第一SIM卡和第二SIM卡,所述第一SIM卡通过eSIM功能与可穿戴设备绑定,所述装置包括:In response to the Bluetooth communication interface being turned on and the connected device identifier being the preset identifier of the wearable device, it is determined that the terminal device is connected to the wearable device via Bluetooth; in response to the Bluetooth communication interface not being turned on or the connected device identifier being not the preset identifier of the wearable device, it is determined that the terminal device is not connected to the wearable device via Bluetooth. In a second aspect, an embodiment of the present application may also provide a call processing device, including: the call processing device is provided with a first SIM card and a second SIM card, the first SIM card is bound to the wearable device via the eSIM function, and the device includes:

第一处理模块,用于在检测到通过第二SIM卡的通话请求时,确定所述通话处理装置与所述可穿戴设备是否通过蓝牙连接;A first processing module, configured to determine whether the call processing device and the wearable device are connected via Bluetooth when a call request through a second SIM card is detected;

第二处理模块,用于响应于所述通话处理装置未与所述可穿戴设备蓝牙连接,将所述通话请求转移至所述第一SIM卡,以使用户通过所述可穿戴设备接听。The second processing module is used for transferring the call request to the first SIM card in response to the call processing device not being connected to the wearable device via Bluetooth, so that the user can answer the call through the wearable device.

结合第二方面,在一些实施例中,第二处理模块具体用于:In conjunction with the second aspect, in some embodiments, the second processing module is specifically configured to:

确定所述可穿戴设备与服务器是否通过蜂窝网建立连接;Determining whether the wearable device is connected to the server via a cellular network;

响应于所述可穿戴设备与所述服务器通过蜂窝网建立连接,将所述通话请求转移至所述第一SIM卡。In response to the wearable device establishing a connection with the server through a cellular network, the call request is transferred to the first SIM card.

结合第二方面,在一些实施例中,一种通话处理装置还包括:In conjunction with the second aspect, in some embodiments, a call processing device further includes:

第三处理模块,用于响应于所述可穿戴设备与所述服务器未通过蜂窝网建立连接,根据所述通话请求,向请求通话的终端设备发送语音提示,所述语音提示用于指示当前通话无人接听。The third processing module is used for sending a voice prompt to the terminal device requesting the call in response to the wearable device failing to establish a connection with the server through the cellular network according to the call request, wherein the voice prompt is used to indicate that no one is answering the current call.

结合第二方面,在一些实施例中,第二处理模块,包括:In conjunction with the second aspect, in some embodiments, the second processing module includes:

信息获取单元,用于从所述服务器获取指示信息,所述指示信息用于指示所述可穿戴设备与所述服务器的连接是否离线;an information acquisition unit, configured to acquire indication information from the server, wherein the indication information is used to indicate whether the connection between the wearable device and the server is offline;

第一处理单元,用于根据所述指示信息确定所述可穿戴设备与所述服务器是否通过蜂窝网建立连接。The first processing unit is used to determine whether the wearable device and the server are connected through a cellular network according to the indication information.

结合第二方面,一些实施例中,第一处理模块,包括:In conjunction with the second aspect, in some embodiments, the first processing module includes:

检测单元,用于检测所述通话处理装置的蓝牙通信接口是否开启,并在所述蓝牙通信接口开启时检测连接的设备标识;a detection unit, configured to detect whether the Bluetooth communication interface of the call processing device is turned on, and to detect a connected device identifier when the Bluetooth communication interface is turned on;

第二处理单元,用于:The second processing unit is used for:

响应于所述蓝牙通信接口开启且连接的设备标识为预设的所述可穿戴设备的标识,确定所述通话处理装置与所述可穿戴设备通过蓝牙连接;In response to the Bluetooth communication interface being turned on and the connected device identifier being a preset identifier of the wearable device, determining that the call processing device is connected to the wearable device via Bluetooth;

响应于所述蓝牙通信接口未开启或者连接的设备标识不是预设的所述可穿戴设备的标识,确定所述通话处理装置与所述可穿戴设备未通过蓝牙连接。In response to the Bluetooth communication interface not being turned on or the connected device identifier being not a preset identifier of the wearable device, it is determined that the call processing apparatus is not connected to the wearable device via Bluetooth.

第三方面,本申请实施例还可提供一种终端设备,包括:In a third aspect, the embodiment of the present application may also provide a terminal device, including:

处理器、存储器、蓝牙通信接口;Processor, memory, Bluetooth communication interface;

所述存储器存储计算机指令;The memory stores computer instructions;

所述处理器执行所述存储器存储的计算机指令,使得所述处理器终端设备执行第一方面所述的通话处理方法。The processor executes the computer instructions stored in the memory, so that the processor terminal device executes the call processing method described in the first aspect.

第四方面,本申请实施例还可提供一种存储介质,所述存储介质存储有计算机程序;In a fourth aspect, the embodiments of the present application may also provide a storage medium, wherein the storage medium stores a computer program;

所述计算机程序被执行时,实现第一方面所述的通话处理方法。When the computer program is executed, the call processing method described in the first aspect is implemented.

本申请实施例提供的一种通话处理方法、装置、设备及存储介质,在该方案中,终端设备设置有两个SIM卡,当其中一个与可穿戴设备绑定,另一个没有绑定可穿戴设备的情况下接收到通话请求时,与现有技术不同的是,该方案终端设备首先确定是否通过蓝牙与可穿戴设备连接,如果没有连接,则直接将该没有绑定可穿戴设备的SIM上的通话设置转移至绑定了该可穿戴设备的SIM卡上,以便用户能在可穿戴设备上接收到通话请求,从而通过可穿戴设备进行接听。有效避免了用户不知道有通话请求的情况,通信体验较差,且使用不方便的问题。The embodiments of the present application provide a call processing method, device, equipment and storage medium. In this solution, the terminal device is provided with two SIM cards. When one of the SIM cards is bound to a wearable device and the other is not bound to a wearable device, when a call request is received, unlike the prior art, the terminal device in this solution first determines whether it is connected to the wearable device via Bluetooth. If not, the call settings on the SIM card that is not bound to the wearable device are directly transferred to the SIM card bound to the wearable device, so that the user can receive the call request on the wearable device and answer the call through the wearable device. This effectively avoids the situation where the user is unaware of the call request, the communication experience is poor, and the problem of inconvenience in use.

附图说明BRIEF DESCRIPTION OF THE DRAWINGS

此处的附图被并入说明书中并构成本说明书的一部分,示出了符合本申请的实施例,并与说明书一起用于解释本申请的原理。The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present application and, together with the description, serve to explain the principles of the present application.

图1为本申请实施例提供的一种通话处理方法的应用场景图;FIG1 is an application scenario diagram of a call processing method provided by an embodiment of the present application;

图2为本申请提供的一种通话处理方法实施例一的流程示意图;FIG2 is a flow chart of a call processing method according to a first embodiment of the present invention;

图3为本申请提供的一种通话处理方法实施例二的流程示意图;FIG3 is a flow chart of a second embodiment of a call processing method provided by the present application;

图4为本申请提出的通话处理方法具体实例的流程图;FIG4 is a flow chart of a specific example of the call processing method proposed in this application;

图5为本申请实施例提供的通话处理装置实施例一的结构示意图;FIG5 is a schematic diagram of the structure of a call processing device according to an embodiment of the present application;

图6为本申请实施例提供的通话处理装置实施例二的结构示意图;FIG6 is a schematic diagram of the structure of a second embodiment of a call processing device provided in an embodiment of the present application;

图7为本申请实施例提供的通话处理装置实施例三的结构示意图;FIG7 is a schematic diagram of the structure of a call processing device according to an embodiment of the present application;

图8为本申请实施例提供的终端设备的结构示意图。FIG8 is a schematic diagram of the structure of a terminal device provided in an embodiment of the present application.

通过上述附图,已示出本申请明确的实施例,后文中将有更详细的描述。这些附图和文字描述并不是为了通过任何方式限制本申请构思的范围,而是通过参考特定实施例为本领域技术人员说明本申请的概念。The above drawings have shown clear embodiments of the present application, which will be described in more detail later. These drawings and text descriptions are not intended to limit the scope of the present application in any way, but to illustrate the concept of the present application to those skilled in the art by referring to specific embodiments.

具体实施方式Detailed ways

这里将详细地对示例性实施例进行说明,其示例表示在附图中。下面的描述涉及附图时,除非另有表示,不同附图中的相同数字表示相同或相似的要素。以下示例性实施例中所描述的实施方式并不代表与本申请相一致的所有实施方式。相反,它们仅是与如所附权利要求书中所详述的、本申请的一些方面相一致的装置和方法的例子。Exemplary embodiments will be described in detail herein, examples of which are shown in the accompanying drawings. When the following description refers to the drawings, unless otherwise indicated, the same numbers in different drawings represent the same or similar elements. The implementations described in the following exemplary embodiments do not represent all implementations consistent with the present application. Instead, they are merely examples of devices and methods consistent with some aspects of the present application as detailed in the appended claims.

随着科技的不断进步,像智能手表、智能手环等可穿戴设备逐渐受到用户的青睐,可穿戴设备通常具有eSIM功能,用户使用的智能手机、平板电脑等终端设备中通常会设置两个SIM卡,SIM卡可通过绑定eSIM功能与可穿戴设备实现数据同步,在用户只携带可穿戴设备的场景下,终端设备中未绑定eSIM功能的SIM卡有通话请求时,用户无法接听到通话,导致通信体验缺失。若通过开通呼叫转移功能接听通话,还需要用户通过终端设备或者运营商进行设置,这就需要用户频繁手动设置,而且在一定时间内不接听才会进行通话转移,这就导致接听时延非常高。With the continuous advancement of technology, wearable devices such as smart watches and smart bracelets are gradually favored by users. Wearable devices usually have eSIM functions. Two SIM cards are usually set in the terminal devices such as smartphones and tablets used by users. The SIM card can synchronize data with the wearable device by binding the eSIM function. In the scenario where the user only carries a wearable device, when the SIM card in the terminal device that is not bound to the eSIM function has a call request, the user cannot answer the call, resulting in a lack of communication experience. If you answer a call by activating the call forwarding function, the user needs to set it up through the terminal device or the operator, which requires the user to set it up frequently manually, and the call will be forwarded only if you do not answer the call within a certain period of time, which results in a very high answering delay.

图1为本申请实施例提供的一种通话处理方法的应用场景图。通信系统通常是用以完成信息传输过程的技术系统。如图1所示,本申请提供的通话处理方法可以应用在通信系统中,通信系统至少包括:服务器、用户的终端设备和可穿戴设备。其中,终端设备可以是智能手机、平板电脑等一系列可设置两个移动用户身份识别模块(Subscriber IdentityModule,SIM)的设备,例如双卡双待的手机。FIG1 is an application scenario diagram of a call processing method provided in an embodiment of the present application. A communication system is generally a technical system used to complete the information transmission process. As shown in FIG1 , the call processing method provided in the present application can be applied in a communication system, and the communication system at least includes: a server, a user's terminal device, and a wearable device. Among them, the terminal device can be a series of devices such as a smart phone, a tablet computer, etc. that can be equipped with two mobile subscriber identity modules (Subscriber Identity Module, SIM), such as a dual-SIM dual-standby mobile phone.

该服务器可以是运营商、核心网、设备系统的服务器等,对此本方案不做限制。The server can be a server of an operator, a core network, a device system, etc., and this solution does not impose any restrictions on this.

可穿戴设备可以是智能手表、智能手环等具有嵌入式移动用户身份识别模块(Embedded-Subscriber Identity Module,eSIM)功能的设备。Wearable devices can be devices such as smart watches and smart bracelets that have an embedded mobile user identity module (Embedded-Subscriber Identity Module, eSIM) function.

本申请中对于每个设备的具体形态不做限制。This application does not limit the specific form of each device.

终端设备与可穿戴设备注册在同一服务器上,并且可通过蓝牙、NFC等方式直接进行连接,终端设备的第一SIM卡通过eSIM功能与可穿戴设备绑定,第一SIM卡通过eSIM功能与可穿戴设备可以实现数据的同步,因此终端设备与可穿戴设备可以同时接收第一SIM卡的通话请求,可穿戴设备可代替终端设备接听第一SIM卡的通话。The terminal device and the wearable device are registered on the same server and can be directly connected via Bluetooth, NFC, etc. The first SIM card of the terminal device is bound to the wearable device through the eSIM function. The first SIM card and the wearable device can synchronize data through the eSIM function. Therefore, the terminal device and the wearable device can receive call requests from the first SIM card at the same time, and the wearable device can answer calls from the first SIM card on behalf of the terminal device.

因此本申请提供了一种通话处理方法、装置、设备及存储介质,旨在解决现有技术的如上技术问题。Therefore, the present application provides a call processing method, device, equipment and storage medium, aiming to solve the above technical problems in the prior art.

目前可穿戴设备的eSIM功能只支持绑定一张SIM卡,而用户持有的终端设备通常是双卡双待,在研究过程中发现,当用户外出只携带可穿戴设备,终端设备中未绑定eSIM功能的SIM卡检测到通话请求时,用户不能得知有此通话请求并且接听不到,若通过开通呼叫转移功能接听通话,还需要用户通过终端设备或者运营商进行设置,这就需要用户频繁手动设置,而且在一定时间内不接听才会进行通话转移,这就导致接听时延非常高。当终端设备在检测到未绑定eSIM功能的SIM卡有通话请求时,通过终端设备自动设置呼叫转移,可避免以上提到的无法得知有通话请求、接听时延高的问题。因此本申请提供了一种通话处理方法、装置、设备及存储介质。At present, the eSIM function of wearable devices only supports binding one SIM card, while the terminal devices held by users are usually dual-SIM dual-standby. During the research process, it was found that when a user goes out with only a wearable device, when the SIM card in the terminal device that is not bound to the eSIM function detects a call request, the user cannot know that there is such a call request and cannot answer the call. If the call is answered by activating the call forwarding function, the user needs to set it up through the terminal device or the operator, which requires the user to set it up frequently manually, and the call will be forwarded only if it is not answered within a certain period of time, which results in a very high answering delay. When the terminal device detects that the SIM card that is not bound to the eSIM function has a call request, the terminal device automatically sets the call forwarding, which can avoid the above-mentioned problems of not being able to know that there is a call request and high answering delay. Therefore, the present application provides a call processing method, device, equipment and storage medium.

下面以具体地实施例对本申请的技术方案以及本申请的技术方案如何解决上述技术问题进行详细说明。下面这几个具体的实施例可以相互结合,对于相同或相似的概念或过程可能在某些实施例中不再赘述。下面将结合附图,对本申请的实施例进行描述。The technical solution of the present application and how the technical solution of the present application solves the above-mentioned technical problems are described in detail below with specific embodiments. The following specific embodiments can be combined with each other, and the same or similar concepts or processes may not be repeated in some embodiments. The embodiments of the present application will be described below in conjunction with the accompanying drawings.

图2为本申请提供的一种通话处理方法实施例一的流程示意图,如图2所示,该通话处理方法可应用于可穿戴设备和终端设备之间,具体包括以下步骤:FIG2 is a flow chart of a call processing method according to an embodiment of the present application. As shown in FIG2 , the call processing method can be applied between a wearable device and a terminal device, and specifically includes the following steps:

S101:在检测到通过第二SIM卡的通话请求时,确定终端设备与可穿戴设备是否通过蓝牙连接。S101: When a call request through a second SIM card is detected, determine whether the terminal device and the wearable device are connected via Bluetooth.

在本申请的技术方案中,应理解,终端设备设置有两个SIM卡,也就是第一SIM卡和第二SIM卡,第一SIM卡通过eSIM功能与可穿戴设备绑定,在第一SIM卡上检测到通话请求时候,用户可以直接通过可穿戴设备进行接听。In the technical solution of the present application, it should be understood that the terminal device is provided with two SIM cards, namely a first SIM card and a second SIM card. The first SIM card is bound to the wearable device through the eSIM function. When a call request is detected on the first SIM card, the user can answer the call directly through the wearable device.

然而,第二SIM卡并没有与用户的可穿戴设备进行绑定,如果第二SIM卡上检测到通话请求,用户则不能直接使用可穿戴设备进行接听。However, the second SIM card is not bound to the wearable device of the user. If a call request is detected on the second SIM card, the user cannot directly answer the call using the wearable device.

在本步骤中,终端设备在检测到第二SIM卡上接入通话请求的时候,首先确定可穿戴设备与终端设备之间的距离,如果距离较近则用户可以直接接听处理,如果距离较远,则需要对该通话请求进行转移。在本方案中,提供一种检测用户的终端设备和可穿戴设备之间距离的方式,终端设备检测自身与可穿戴设备是否通过蓝牙连接,从而确定距离的远近,以便进行后续处理。In this step, when the terminal device detects the incoming call request on the second SIM card, it first determines the distance between the wearable device and the terminal device. If the distance is close, the user can directly answer the call. If the distance is far, the call request needs to be transferred. In this solution, a method for detecting the distance between the user's terminal device and the wearable device is provided. The terminal device detects whether it is connected to the wearable device via Bluetooth, thereby determining the distance for subsequent processing.

在一种具体的实现方式中,终端设备可以通过检测蓝牙通信接口是否开启,并在蓝牙通信接口开启时检测连接的设备标识,以确定蓝牙接口上连接的设备是不是该可穿戴设备。如果蓝牙通信接口开启且连接的设备标识为预设的该可穿戴设备的标识,则可以确定终端设备与可穿戴设备通过蓝牙连接。如果蓝牙通信接口未开启或连接的设备标识不是预设的可穿戴设备的标识,则可以确定终端设备与可穿戴设备通过蓝牙未连接。也就是说如果蓝牙未开启,则不会连接任何设备。或者蓝牙通信接口开启但是连接的是其他设备,设备标识并不是可穿戴设备的标识,那么则可以确定终端设备没有与可穿戴设备连接。In a specific implementation, the terminal device can determine whether the device connected to the Bluetooth interface is the wearable device by detecting whether the Bluetooth communication interface is turned on and detecting the connected device identifier when the Bluetooth communication interface is turned on. If the Bluetooth communication interface is turned on and the connected device identifier is the preset identifier of the wearable device, it can be determined that the terminal device is connected to the wearable device via Bluetooth. If the Bluetooth communication interface is not turned on or the connected device identifier is not the preset identifier of the wearable device, it can be determined that the terminal device is not connected to the wearable device via Bluetooth. In other words, if Bluetooth is not turned on, no device will be connected. Or if the Bluetooth communication interface is turned on but other devices are connected, and the device identifier is not the identifier of the wearable device, then it can be determined that the terminal device is not connected to the wearable device.

S102:响应于终端设备未与可穿戴设备蓝牙连接,将通话请求转移至第一SIM卡,以使用户通过可穿戴设备接听。S102: In response to the terminal device not being connected to the wearable device via Bluetooth, transferring the call request to the first SIM card so that the user can answer the call through the wearable device.

在本步骤中,若确定了可穿戴设备与终端设备之间通过蓝牙连接,则能够确定可穿戴设备与终端设备距离并不远,也就是用户与终端设备之间并不远,则用户可以自行处理通话,终端设备可以不做处理。若确定了可穿戴设备与终端设备之间未通过蓝牙连接,则存在蓝牙通信接口未打开或者设备之间距离较远的情况,这种情况下,终端设备可以主动选择为用户转移该通话请求,以提高用户接听通话的便利性。In this step, if it is determined that the wearable device and the terminal device are connected via Bluetooth, it can be determined that the distance between the wearable device and the terminal device is not far, that is, the distance between the user and the terminal device is not far, then the user can handle the call by himself, and the terminal device does not need to handle it. If it is determined that the wearable device and the terminal device are not connected via Bluetooth, there is a situation where the Bluetooth communication interface is not turned on or the distance between the devices is far. In this case, the terminal device can actively choose to transfer the call request for the user to improve the convenience of the user answering the call.

在该步骤的一种具体实现中,可以在确定可穿戴设备与终端设备之间未通过蓝牙接口进行连接时直接将该通话请求转移至第一SIM卡,也可以在通话请求检测到之后预设时长无人接听之后再转移至第一SIM卡,整个通话转移的过程中并不需要用户再手动进行任何设置,对于具体的转移通话的时机,本方案不做限制。In a specific implementation of this step, the call request can be directly transferred to the first SIM card when it is determined that the wearable device and the terminal device are not connected through the Bluetooth interface, or it can be transferred to the first SIM card after the call request is detected and no one answers the call for a preset period of time. The user does not need to make any manual settings during the entire call transfer process, and this solution does not impose any restrictions on the specific timing of transferring the call.

本实施例提供的通话处理方法,在检测到未绑定eSIM功能的第二SIM卡通话请求的时候,可以通过判断终端设备与可穿戴设备的蓝牙连接状态,来确定终端设备与可穿戴设备的距离,也就是用户与终端设备之间的距离。如果蓝牙未连接,则终端设备与可穿戴设备距离较远,也就是用户与终端设备之间的距离较远,因此终端设备可以自动设置呼叫转移,将第二SIM卡通话转移至第一SIM卡上,从而实现可穿戴设备进行接听,此方法降低了通话时延、增强了用户通信体验,同时也使得用户接听通话更方便。The call processing method provided in this embodiment can determine the distance between the terminal device and the wearable device, that is, the distance between the user and the terminal device, by judging the Bluetooth connection status between the terminal device and the wearable device when a call request of the second SIM card that is not bound to the eSIM function is detected. If the Bluetooth is not connected, the distance between the terminal device and the wearable device is far, that is, the distance between the user and the terminal device is far, so the terminal device can automatically set call forwarding and transfer the second SIM card call to the first SIM card, so that the wearable device can answer the call. This method reduces call delay, enhances the user's communication experience, and also makes it more convenient for users to answer calls.

图3为本申请提供的一种通话处理方法实施例二的流程示意图,如图3所示,在上述实施例的基础上,该通话处理方法的具体实现中,步骤S102中的将通话请求转移至第一SIM卡可以具体实现为以下步骤:FIG3 is a flow chart of a second embodiment of a call processing method provided by the present application. As shown in FIG3, based on the above embodiment, in the specific implementation of the call processing method, transferring the call request to the first SIM card in step S102 can be specifically implemented as the following steps:

S1021:确定可穿戴设备与服务器是否通过蜂窝网建立连接。S1021: Determine whether the wearable device is connected to the server through the cellular network.

在本步骤中,终端设备检测到终端设备未与可穿戴设备蓝牙连接,首先确定可穿戴设备与服务器是否通过蜂窝网建立连接,从而确实可穿戴设备是否正常工作,如果离线未正常工作,则终端设备给予语音提示,表明通话暂时无人接听,如果正常工作,则需要将通话请求进行转移。在本方案中,提供一种检测可穿戴设备工作状态的方式,服务器检测自身与可穿戴设备是否通过蜂窝网络连接,从而确定可穿戴设备的工作状态,将此信息传送给终端设备以便终端设备进行后续处理。In this step, the terminal device detects that the terminal device is not connected to the wearable device via Bluetooth. First, it determines whether the wearable device is connected to the server through the cellular network, so as to confirm whether the wearable device is working properly. If it is offline and not working properly, the terminal device gives a voice prompt, indicating that no one is answering the call temporarily. If it is working properly, the call request needs to be transferred. In this solution, a method for detecting the working status of the wearable device is provided. The server detects whether it is connected to the wearable device through the cellular network, thereby determining the working status of the wearable device, and transmitting this information to the terminal device for subsequent processing by the terminal device.

在一种具体的实现方式中,服务器可以检测自身与可穿戴设备是否通过蜂窝网络连接,终端设备可以通过与服务器的交互信息,确定可穿戴设备是否正常工作。如果服务器检测到可穿戴设备蜂窝网络连接状态良好,并将此信息传送给终端设备,终端设备根据在服务器获取的信息确定可穿戴设备与服务器蜂窝网络连接良好,则终端设备可以确定可穿戴设备处于正常工作状态,可以正常通话。如果服务器检测到可穿戴设备蜂窝网络未连接,并将此信息传送给终端设备,终端设备根据在服务器获取的信息确定可穿戴设备与服务器蜂窝网络未连接,则终端设备可以确定可穿戴设备处于离线未正常工作状态,无法正常通话。In a specific implementation, the server can detect whether it is connected to the wearable device through a cellular network, and the terminal device can determine whether the wearable device is working properly through the interaction information with the server. If the server detects that the wearable device is in good cellular network connection status and transmits this information to the terminal device, the terminal device determines that the wearable device is well connected to the server cellular network based on the information obtained from the server, then the terminal device can determine that the wearable device is in normal working condition and can make calls normally. If the server detects that the wearable device is not connected to the cellular network, and transmits this information to the terminal device, the terminal device determines that the wearable device is not connected to the server cellular network based on the information obtained from the server, then the terminal device can determine that the wearable device is offline and not working properly and cannot make calls normally.

S1022:响应于可穿戴设备与服务器通过蜂窝网建立连接,将通话请求转移至第一SIM卡。S1022: In response to the wearable device establishing a connection with the server through the cellular network, transferring the call request to the first SIM card.

在本步骤中,若确定了可穿戴设备与服务器之间通过蜂窝网络连接,则能够确定可穿戴设备处于正常工作状态,这种情况下,终端设备可以主动选择为用户转移该通话请求,用户可以通过可穿戴设备接听第二SIM卡转移到第一SIM卡上的通话,以增强用户的通信体验,降低了通话时延并且提高了方便性。In this step, if it is determined that the wearable device and the server are connected through a cellular network, it can be determined that the wearable device is in normal working condition. In this case, the terminal device can actively choose to transfer the call request for the user, and the user can answer the call transferred from the second SIM card to the first SIM card through the wearable device, so as to enhance the user's communication experience, reduce call delay and improve convenience.

在该步骤的一种具体实现中,可以在确定可穿戴设备与服务器之间通过蜂窝网络进行连接时,服务器将此信息传送给终端设备,则终端设备根据此信息确定可穿戴设备可以正常通话并直接将该通话请求转移至第一SIM卡,也可以在通话请求检测到之后预设时长无人接听之后再转移至第一SIM卡,用户通过可穿戴设备接听此通话,整个通话转移的过程中并不需要用户手动进行任何设置,对于具体的转移通话的时机,本方案不做限制。In a specific implementation of this step, when it is determined that the wearable device and the server are connected through a cellular network, the server transmits this information to the terminal device. The terminal device then determines based on this information that the wearable device can make a normal call and directly transfers the call request to the first SIM card. It can also transfer the call request to the first SIM card after a preset period of time after no one answers the call. The user answers the call through the wearable device. The user does not need to manually make any settings during the entire call transfer process. This solution does not limit the specific timing of transferring the call.

S1023:响应于可穿戴设备与服务器未通过蜂窝网建立连接,根据通话请求,向请求通话的终端设备发送语音提示,语音提示用于指示当前通话无人接听。S1023: In response to the wearable device failing to establish a connection with the server through the cellular network, a voice prompt is sent to the terminal device requesting the call according to the call request, where the voice prompt is used to indicate that no one is answering the current call.

在本步骤中,若确定了可穿戴设备与服务器之间未通过蜂窝网络连接,则存在可穿戴设备处于离线未正常工作状态的情况,这种情况下,终端设备可以主动选择向请求通话的终端设备发送语音提示,用以提示当前通话无人接听,以节省主叫用户的时间。In this step, if it is determined that the wearable device and the server are not connected through the cellular network, the wearable device is offline and not working properly. In this case, the terminal device can actively choose to send a voice prompt to the terminal device requesting the call to prompt that no one is answering the current call, so as to save the calling user's time.

在该步骤的一种具体实现中,可以在确定可穿戴设备与服务器之间未通过蜂窝网络连接时,服务器将可穿戴设备未正常工作状态传送给终端设备,终端设备根据获取的信息直接将向请求通话的终端设备发送语音提示:您拨打的电话暂时无人接听。In a specific implementation of this step, when it is determined that the wearable device and the server are not connected through the cellular network, the server transmits the abnormal working status of the wearable device to the terminal device. The terminal device directly sends a voice prompt to the terminal device requesting the call based on the obtained information: the call you dialed is temporarily unanswered.

本实施例提供的通话处理方法,服务器自身检测与可穿戴设备蜂窝网络连接的状态,从而确定可穿戴设备是否正常工作,终端设备向服务器获取服务器与可穿戴设备蜂窝网络连接的状态信息,从而确定可穿戴设备是否可以正常通话,如果终端设备向服务器获取到服务器与可穿戴设备蜂窝网络正常连接的状态信息,从而确定可穿戴设备可以正常通话,则终端设备自动设置呼叫转移,将第二SIM卡通话转移至第一SIM卡上,从而通过可穿戴设备进行接听,如果终端设备向服务器获取到服务器与可穿戴设备蜂窝网络未正常连接的状态信息,从而确定可穿戴设备离线无法正常通话,则终端设备自动向请求通话的终端设备发送语音提示,用以提示当前通话无人接听,此方法降低了通话时延、增强了用户通信体验,同时也使得用户接听通话更方便,节省主叫用户的时间。In the call processing method provided in this embodiment, the server itself detects the status of the cellular network connection with the wearable device, thereby determining whether the wearable device is working normally, and the terminal device obtains the status information of the cellular network connection between the server and the wearable device from the server, thereby determining whether the wearable device can make a call normally. If the terminal device obtains the status information of the normal connection between the server and the wearable device cellular network from the server, thereby determining that the wearable device can make a call normally, the terminal device automatically sets call forwarding to transfer the second SIM card call to the first SIM card, so that the call can be answered through the wearable device. If the terminal device obtains the status information of the abnormal connection between the server and the wearable device cellular network from the server, thereby determining that the wearable device is offline and cannot make a call normally, the terminal device automatically sends a voice prompt to the terminal device requesting the call to prompt that no one is answering the current call. This method reduces call delay and enhances the user's communication experience. It also makes it more convenient for users to answer calls and saves the calling user's time.

下面以终端设备为智能手机,可穿戴设备为智能手表为例,对本申请提出的通话处理方法进行举例说明,图4是本申请提出的通话处理方法实例的流程图。具体的实施步骤包括:The following uses a terminal device as a smart phone and a wearable device as a smart watch as an example to illustrate the call processing method proposed in this application. FIG4 is a flow chart of an example of the call processing method proposed in this application. The specific implementation steps include:

S401:主叫呼叫被叫,被叫手机号码未绑定eSIM业务。S401: The calling party calls the called party, and the called party's mobile phone number is not bound to the eSIM service.

在本步骤中,智能手表与智能手机注册在同一服务器上,智能手表具有eSIM功能,智能手机双卡双待,设置有第一SIM卡和第二SIM卡,其中第一SIM卡绑定了eSIM业务,在第一SIM卡号码为被叫号码接收到通话请求时,用户可以直接通过智能手表进行接听,第二SIM卡未绑定eSIM业务,第二SIM卡号码为被叫号码接收到通话请求时,用户不可以直接通过智能手表进行接听。In this step, the smart watch and the smart phone are registered on the same server, the smart watch has the eSIM function, the smart phone has dual-SIM dual-standby, and is provided with a first SIM card and a second SIM card, wherein the first SIM card is bound to the eSIM service, when the first SIM card number is the called number and receives a call request, the user can directly answer the call through the smart watch, the second SIM card is not bound to the eSIM service, when the second SIM card number is the called number and receives a call request, the user cannot directly answer the call through the smart watch.

在具体实现方式中,第二SIM卡号码为被叫号码,主叫号码呼叫被叫号码,而被叫号码未绑定eSIM业务。In a specific implementation, the second SIM card number is the called number, the calling number calls the called number, and the called number is not bound to the eSIM service.

S402:手表是否与手机蓝牙连接。S402: Whether the watch is connected to the mobile phone via Bluetooth.

在本步骤中,智能手机的第二SIM卡号码为被叫号码,在检测到第二SIM卡上接入通话请求的时候,首先确定智能手机与智能手表之间的距离,如果距离较近则用户可以直接用智能手机接听处理,如果距离较远,则需要对该通话请求进行转移。在本方案中,提供一种检测用户的智能手机和智能手表之间距离的方式,智能手机检测自身与智能手表是否通过蓝牙连接,从而确定距离的远近,以便做出后续处理。In this step, the second SIM card number of the smartphone is the called number. When the call request is detected on the second SIM card, the distance between the smartphone and the smartwatch is first determined. If the distance is close, the user can directly answer the call with the smartphone. If the distance is far, the call request needs to be transferred. In this solution, a method for detecting the distance between the user's smartphone and the smartwatch is provided. The smartphone detects whether it is connected to the smartwatch via Bluetooth, thereby determining the distance for subsequent processing.

在具体实现方式中,智能手机可以通过检测蓝牙通信接口是否开启,并在蓝牙通信接口开启时检测连接的设备标识,以确定蓝牙接口上连接的设备是不是该智能手表。如果蓝牙通信接口开启且连接的设备标识为预设的该智能手表的标识,则可以确定智能手机与智能手表通过蓝牙连接。如果蓝牙通信接口未开启或连接的设备标识不是预设的智能手表的标识,则可以确定智能手机与智能手表通过蓝牙未连接。也就是说如果蓝牙未开启,则不会连接任何设备。或者蓝牙通信接口开启但是连接的是其他设备,设备标识并不是智能手表的标识,那么则可以确定智能手机没有与智能手表连接。In a specific implementation, the smartphone can determine whether the device connected to the Bluetooth interface is the smart watch by detecting whether the Bluetooth communication interface is turned on and detecting the connected device identifier when the Bluetooth communication interface is turned on. If the Bluetooth communication interface is turned on and the connected device identifier is the preset identifier of the smart watch, it can be determined that the smartphone is connected to the smart watch via Bluetooth. If the Bluetooth communication interface is not turned on or the connected device identifier is not the preset identifier of the smart watch, it can be determined that the smartphone and the smart watch are not connected via Bluetooth. In other words, if Bluetooth is not turned on, no device will be connected. Or if the Bluetooth communication interface is turned on but other devices are connected, and the device identifier is not the identifier of the smart watch, then it can be determined that the smartphone is not connected to the smart watch.

S403:若智能手机与智能手表未蓝牙连接,确定智能手表是否与服务器进行蜂窝连接。S403: If the smart phone and the smart watch are not connected via Bluetooth, determine whether the smart watch is connected to the server via cellular connection.

在本步骤中,智能手机检测到智能手机未与智能手表蓝牙连接,首先确定智能手表与服务器是否通过蜂窝网建立连接,从而确实智能手表是否能正常接听电话,如果离线不能正常接听电话,则智能手机给予语音提示,表明通话暂时无人接听,如果能正常接听电话,则需要将通话请求进行转移。在本方案中,提供一种检测智能手表工作状态的方式,服务器检测自身与智能手表是否通过蜂窝网络连接,从而确定智能手表的工作状态,将此信息传送给智能手机以便智能手机进行后续处理。In this step, the smartphone detects that the smartphone is not connected to the smartwatch via Bluetooth, and first determines whether the smartwatch is connected to the server via the cellular network, so as to confirm whether the smartwatch can answer calls normally. If it is offline and cannot answer calls normally, the smartphone gives a voice prompt, indicating that no one is answering the call temporarily. If the call can be answered normally, the call request needs to be transferred. In this solution, a method for detecting the working status of the smartwatch is provided. The server detects whether it is connected to the smartwatch via the cellular network, thereby determining the working status of the smartwatch, and transmitting this information to the smartphone for subsequent processing by the smartphone.

在一种具体的实现方式中,服务器可以检测自身与智能手表是否通过蜂窝网络连接,智能手机可以通过与服务器的交互信息,确定智能手表是否能正常通话。如果服务器检测到智能手表蜂窝网络连接状态良好,并将此信息传送给智能手机,智能手机根据在服务器获取的信息确定智能手表处于正常工作状态,可以正常通话。如果服务器检测到智能手表蜂窝网络未连接,并将此信息传输给智能手机,智能手机根据在服务器获取的信息确定智能手表处于离线未正常工作状态,无法正常通话。In a specific implementation, the server can detect whether it is connected to the smart watch via a cellular network, and the smart phone can determine whether the smart watch can make calls normally through the interaction information with the server. If the server detects that the smart watch is in good cellular network connection status and transmits this information to the smart phone, the smart phone determines that the smart watch is in normal working condition based on the information obtained from the server and can make calls normally. If the server detects that the smart watch is not connected to the cellular network and transmits this information to the smart phone, the smart phone determines that the smart watch is offline and not working normally based on the information obtained from the server and cannot make calls normally.

S404:若服务器与智能手表蜂窝网络连接,通过无条件呼叫转移至手表电话号码进行接听。S404: If the server is connected to the cellular network of the smart watch, the call is answered by unconditionally transferring the call to the watch phone number.

在本步骤中,服务器检测到与智能手表蜂窝网络连接,服务器通过与智能手机信息交互,将智能手表蜂窝网络连接状况传送给智能手机,手机确定智能手表可以正常通话,并将被叫通话请求自动设置无条件呼叫转移至第一SIM卡号码接听。In this step, the server detects the cellular network connection with the smart watch. The server transmits the cellular network connection status of the smart watch to the smart phone by interacting with the smart phone. The mobile phone determines that the smart watch can make calls normally, and automatically sets the called call request to be unconditionally transferred to the first SIM card number for answering.

在该步骤的一种具体实现中,可以在确定智能手表与服务器之间通过蜂窝网络进行连接时,服务器将此信息传送给智能手机,则智能手机根据此信息确定智能手表可以正常通话并直接将该通话请求转移至第一SIM卡,也可以在通话请求检测到之后预设时长无人接听之后再转移至第一SIM卡,用户通过智能手表接听此通话,整个通话转移的过程中并不需要用户手动进行任何设置,对于具体的转移通话的时机,本方案不做限制。In a specific implementation of this step, when it is determined that the smart watch and the server are connected through a cellular network, the server transmits this information to the smart phone. The smart phone then determines based on this information that the smart watch can make calls normally and directly transfers the call request to the first SIM card. It can also transfer the call request to the first SIM card after a preset period of time after no one answers the call. The user answers the call through the smart watch. The user does not need to make any manual settings during the entire call transfer process. This solution does not limit the specific timing of transferring the call.

S405:若服务器与智能手表未蜂窝网络连接,回铃您拨打的电话暂时无法接听。S405: If the server and the smart watch are not connected to the cellular network, the call you dialed cannot be answered temporarily.

在本步骤中,若确定了智能手表与服务器之间未通过蜂窝网络连接,则存在智能手表处于离线不能正常通话的情况,这种情况下,智能手机可以主动选择向主叫设备发送语音提示,用以提示当前通话无人接听,以节省主叫用户的时间。In this step, if it is determined that the smart watch and the server are not connected through the cellular network, the smart watch is offline and cannot make calls normally. In this case, the smartphone can actively choose to send a voice prompt to the calling device to prompt that no one is answering the current call, so as to save the calling user's time.

在该步骤的一种具体实现中,可以在确定与服务器之间未通过蜂窝网络连接时,服务器将智能手表未正常工作状态传送给智能手机,智能手机根据获取的信息直接将向主叫设备发送语音提示:您拨打的电话暂时无人接听。In a specific implementation of this step, when it is determined that there is no connection with the server through the cellular network, the server transmits the abnormal working status of the smart watch to the smartphone. Based on the information obtained, the smartphone directly sends a voice prompt to the calling device: the call you dialed is temporarily unanswered.

S406:若智能手机与智能手表蓝牙连接,手机或手表按照目前流程进行接听。S406: If the smart phone is connected to the smart watch via Bluetooth, the phone or the smart watch answers the call according to the current process.

在本步骤中,智能手机与智能手表蓝牙连接正常,则说明智能手机与用户的距离较近,用户可通过智能手机或者智能手表接听。In this step, if the Bluetooth connection between the smartphone and the smart watch is normal, it means that the distance between the smartphone and the user is relatively close, and the user can answer the call through the smartphone or smart watch.

在一种具体的实现方式中,智能手机检测到蓝牙通信接口开启,然后检测连接的设备标识。检测到蓝牙通信接口开启且连接的设备标识为预设的该智能手表的标识,则可以确定智能手机与智能手表通过蓝牙连接,说明智能手机与用户距离较近,用户可直接通过智能手机接听通话,或者将通话请求转移至第一SIM卡,通过智能手表接听。In a specific implementation, the smartphone detects that the Bluetooth communication interface is turned on, and then detects the connected device identifier. If it is detected that the Bluetooth communication interface is turned on and the connected device identifier is the preset identifier of the smart watch, it can be determined that the smartphone and the smart watch are connected via Bluetooth, indicating that the smartphone is close to the user, and the user can answer the call directly through the smartphone, or transfer the call request to the first SIM card and answer it through the smart watch.

本实施例提供的通话处理方法的具体举例实现方式,智能手机中第一SIM卡绑定eSIM业务,第二SIM卡未绑定eSIM业务,第二SIM卡为被叫号码,当主叫呼叫被叫,并且被叫未绑定eSIM业务时,可以通过判断智能手机与智能手表的蓝牙连接状态,确定智能手机与智能手表的距离,也就是用户与智能手机之间的距离。如果蓝牙连接,则用户可选择智能手机或者智能手表接听,如果蓝牙未连接,则智能手机与智能手表距离较远,也就是用户与智能手机之间的距离较远,则需要确定服务器与智能手表的蜂窝网络连接状态,服务器将此状态信息传送给智能手机,如果服务器与智能手表蜂窝网络连接,智能手机根据此状态信息,自动设置呼叫转移,用户可通过智能手表接听,如果服务器与智能手表未蜂窝网络连接,智能手机根据此状态信息,将直接回铃主叫设备您拨打的电话暂时无人接听。此方法解决了用户不知晓被叫通话请求的问题,增强了用户通信体验,智能手机自动设置呼叫转移解决了用户频繁设置的问题,降低了通话时延,同时也使得用户接听通话更方便。The specific example implementation of the call processing method provided in this embodiment is that the first SIM card in the smart phone is bound to the eSIM service, the second SIM card is not bound to the eSIM service, and the second SIM card is the called number. When the caller calls the called party, and the called party is not bound to the eSIM service, the distance between the smart phone and the smart watch, that is, the distance between the user and the smart phone, can be determined by judging the Bluetooth connection status between the smart phone and the smart watch. If the Bluetooth is connected, the user can choose the smart phone or the smart watch to answer the call. If the Bluetooth is not connected, the distance between the smart phone and the smart watch is far, that is, the distance between the user and the smart phone is far, and it is necessary to determine the cellular network connection status between the server and the smart watch. The server transmits this status information to the smart phone. If the server is connected to the cellular network of the smart watch, the smart phone automatically sets the call forwarding according to this status information, and the user can answer the call through the smart watch. If the server and the smart watch are not connected to the cellular network, the smart phone will directly ring back the calling device according to this status information. The call you dialed is temporarily unanswered. This method solves the problem that the user is unaware of the called party's call request and enhances the user's communication experience. The automatic setting of call forwarding by the smart phone solves the problem of frequent settings by the user, reduces the call delay, and also makes it more convenient for the user to answer the call.

图5为本申请实施例提供的通话处理装置实施例二的结构示意图,如图5所示,通话处理装置100包括:第一处理模块200、第二处理模块300、第三处理模块400。FIG5 is a schematic diagram of the structure of a second embodiment of a call processing device provided in an embodiment of the present application. As shown in FIG5 , the call processing device 100 includes: a first processing module 200 , a second processing module 300 , and a third processing module 400 .

第一处理模块200,用于在检测到通过第二SIM卡的通话请求时,确定通话处理装置与可穿戴设备是否通过蓝牙连接。The first processing module 200 is used to determine whether the call processing device and the wearable device are connected via Bluetooth when a call request through the second SIM card is detected.

第二处理模块300,用于若通话处理装置未与可穿戴设备蓝牙连接,则将通话请求转移至第一SIM卡,以使用户通过可穿戴设备接听。The second processing module 300 is used to transfer the call request to the first SIM card if the call processing device is not connected to the wearable device via Bluetooth, so that the user can answer the call through the wearable device.

第三处理模块,用于若可穿戴设备与服务器未通过蜂窝网建立连接,则根据通话请求,向请求通话的终端设备发送语音提示,语音提示用于指示当前通话无人接听。The third processing module is used to send a voice prompt to the terminal device requesting a call according to the call request if the wearable device and the server fail to establish a connection through the cellular network, and the voice prompt is used to indicate that no one is answering the current call.

具体的,图6为本申请实施例提供的通话处理装置实施例二的结构示意图,如图6所示,第一处理模块200包括:检测单元211和第二处理单元212。Specifically, FIG6 is a schematic diagram of the structure of a second embodiment of a call processing device provided in an embodiment of the present application. As shown in FIG6 , a first processing module 200 includes: a detection unit 211 and a second processing unit 212 .

检测单元211,用于检测通话处理装置的蓝牙通信接口是否开启,并在蓝牙通信接口开启时检测连接的设备标识。The detection unit 211 is used to detect whether the Bluetooth communication interface of the call processing device is turned on, and detect the connected device identifier when the Bluetooth communication interface is turned on.

第二处理单元212,用于响应于蓝牙通信接口开启且连接的设备标识为预设的可穿戴设备的标识,确定通话处理装置与可穿戴设备通过蓝牙连接;响应于蓝牙通信接口未开启或者连接的设备标识不是预设的可穿戴设备的标识,确定通话处理装置与可穿戴设备未通过蓝牙连接。The second processing unit 212 is used to determine that the call processing device is connected to the wearable device via Bluetooth in response to the Bluetooth communication interface being turned on and the connected device identifier being the identifier of a preset wearable device; and to determine that the call processing device is not connected to the wearable device via Bluetooth in response to the Bluetooth communication interface not being turned on or the connected device identifier being not the identifier of the preset wearable device.

图7为本申请实施例提供的通话处理装置实施例三的结构示意图,如图7所示,第二处理模块300包括:信息获取单元311和第一处理单元312。FIG. 7 is a schematic diagram of the structure of a third embodiment of a call processing device provided in an embodiment of the present application. As shown in FIG. 7 , the second processing module 300 includes: an information acquisition unit 311 and a first processing unit 312 .

信息获取单元311,用于从服务器获取指示信息,指示信息用于指示可穿戴设备与服务器的连接是否离线。The information acquisition unit 311 is used to acquire indication information from the server, where the indication information is used to indicate whether the connection between the wearable device and the server is offline.

第一处理单元312,用于根据指示信息确定可穿戴设备与服务器是否通过蜂窝网建立连接。The first processing unit 312 is used to determine whether the wearable device and the server are connected through the cellular network according to the indication information.

前述任一实施例提供的通话处理装置,用于实现前述任一方法实施例的技术效果,其。The call processing device provided in any of the aforementioned embodiments is used to achieve the technical effect of any of the aforementioned method embodiments.

本申请实施例还提供一种终端设备500,图8为终端设备500的结构示意图,终端设备500包括:处理器511、存储器512和蓝牙通信接口513。The embodiment of the present application further provides a terminal device 500 . FIG8 is a schematic diagram of the structure of the terminal device 500 . The terminal device 500 includes: a processor 511 , a memory 512 , and a Bluetooth communication interface 513 .

存储器512,用于存储器用于存储计算机指令。The memory 512 is used for storing computer instructions.

处理器511,用于执行存储器存储的计算机指令,使得处理器终端设备执行前述任一方法实施例的技术方案。The processor 511 is used to execute the computer instructions stored in the memory, so that the processor terminal device executes the technical solution of any of the aforementioned method embodiments.

蓝牙通信接口513,用于与可穿戴设备连接。The Bluetooth communication interface 513 is used to connect to a wearable device.

本申请实施例还提供一种存储介质,存储介质存储有计算机程序;计算机程序被执行时,实现前述任一方法实施例的技术方案。An embodiment of the present application further provides a storage medium storing a computer program; when the computer program is executed, the technical solution of any of the aforementioned method embodiments is implemented.

本领域技术人员在考虑说明书及实践这里公开的发明后,将容易想到本申请的其它实施方案。本申请旨在涵盖本申请的任何变型、用途或者适应性变化,这些变型、用途或者适应性变化遵循本申请的一般性原理并包括本申请未公开的本技术领域中的公知常识或惯用技术手段。说明书和实施例仅被视为示例性的,本申请的真正范围和精神由下面的权利要求书指出。Those skilled in the art will readily appreciate other embodiments of the present application after considering the specification and practicing the invention disclosed herein. The present application is intended to cover any modification, use or adaptation of the present application, which follows the general principles of the present application and includes common knowledge or customary techniques in the art that are not disclosed in the present application. The specification and examples are intended to be exemplary only, and the true scope and spirit of the present application are indicated by the following claims.

应当理解的是,本申请并不局限于上面已经描述并在附图中示出的精确结构,并且可以在不脱离其范围进行各种修改和改变。本申请的范围仅由所附的权利要求书来限制。It should be understood that the present application is not limited to the precise structures that have been described above and shown in the drawings, and that various modifications and changes may be made without departing from the scope thereof. The scope of the present application is limited only by the appended claims.

Claims (12)

1. The call processing method is characterized by being applied to terminal equipment, wherein the terminal equipment is provided with a first Subscriber Identity Module (SIM) card and a second SIM card, the first SIM card binds an embedded mobile subscriber identity module (eSIM) function with wearable equipment, and the method comprises the following steps:
When a call request through a second SIM card is detected, determining whether the terminal equipment is connected with the wearable equipment through Bluetooth;
And in response to the terminal equipment not being connected with the Bluetooth of the wearable equipment, transferring the call request to the first SIM card so as to enable a user to answer through the wearable equipment.
2. The method of claim 1, wherein the transferring the call request to the first SIM card comprises:
Determining whether the wearable device and a server establish connection through a cellular network;
and responding to the wearable equipment and the server to establish connection through a cellular network, and transferring the call request to the first SIM card.
3. The method according to claim 2, wherein the method further comprises:
And responding to the fact that the wearable equipment and the server are not connected through the cellular network, and sending a voice prompt to the terminal equipment requesting the call according to the call request, wherein the voice prompt is used for indicating that no person is answering the current call.
4. A method according to claim 2 or 3, wherein said determining whether the wearable device establishes a connection with a server over a cellular network comprises:
acquiring indication information from the server, wherein the indication information is used for indicating whether the connection between the wearable equipment and the server is offline or not;
And determining whether the wearable equipment and the server are connected through a cellular network or not according to the indication information.
5. A method according to any of claims 1 to 3, wherein said determining whether the terminal device and the wearable device are connected via bluetooth comprises:
detecting whether a Bluetooth communication interface of the terminal equipment is started or not, and detecting a connected equipment identifier when the Bluetooth communication interface is started;
Responding to the Bluetooth communication interface opening and the connected equipment identifier is a preset identifier of the wearable equipment, and determining that the terminal equipment is connected with the wearable equipment through Bluetooth;
and determining that the terminal equipment is not connected with the wearable equipment through Bluetooth according to the fact that the Bluetooth communication interface is not opened or the connected equipment identifier is not the preset identifier of the wearable equipment.
6. A call processing apparatus, comprising: the call processing device is provided with a first Subscriber Identity Module (SIM) card and a second SIM card, wherein the first SIM card binds an eSIM function of an embedded mobile subscriber identity module (eSIM) with a wearable device, and the device comprises:
the first processing module is used for determining whether the call processing device is connected with the wearable equipment through Bluetooth or not when a call request through the second SIM card is detected;
And the second processing module is used for transferring the call request to the first SIM card in response to the call processing device being not connected with the Bluetooth of the wearable device so as to enable a user to answer through the wearable device.
7. The apparatus according to claim 6, wherein the second processing module is specifically configured to:
Determining whether the wearable device and a server establish connection through a cellular network;
and responding to the wearable equipment and the server to establish connection through a cellular network, and transferring the call request to the first SIM card.
8. The apparatus of claim 7, wherein the apparatus further comprises:
And the third processing module is used for responding to the fact that the wearable equipment and the server are not connected through the cellular network, sending a voice prompt to the terminal equipment requesting the call according to the call request, wherein the voice prompt is used for indicating that no person is answering the current call.
9. The apparatus according to claim 7 or 8, wherein the second processing module comprises:
the information acquisition unit is used for acquiring indication information from the server, wherein the indication information is used for indicating whether the connection between the wearable equipment and the server is offline or not;
and the first processing unit is used for determining whether the wearable equipment and the server are connected through a cellular network or not according to the indication information.
10. The apparatus according to any one of claims 6 to 9, wherein the first processing module comprises:
the detection unit is used for detecting whether a Bluetooth communication interface of the call processing device is started or not, and detecting a connected equipment identifier when the Bluetooth communication interface is started;
A second processing unit for:
Responding to the Bluetooth communication interface opening and the connected equipment identifier is a preset identifier of the wearable equipment, and determining that the terminal equipment is connected with the wearable equipment through Bluetooth;
and determining that the terminal equipment is not connected with the wearable equipment through Bluetooth according to the fact that the Bluetooth communication interface is not opened or the connected equipment identifier is not the preset identifier of the wearable equipment.
11. A terminal device, comprising:
A processor, a memory, a bluetooth communication interface;
The memory stores computer instructions;
The processor executes the computer instructions stored in the memory, causing the terminal device to perform the call processing method according to any one of claims 1 to 5.
12. A storage medium, wherein the storage medium stores a computer program;
The computer program, when executed, implements a call processing according to any one of claims 1 to 5.
CN202211418178.9A 2022-11-14 2022-11-14 Call processing method, device, equipment and storage medium Pending CN118042038A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN202211418178.9A CN118042038A (en) 2022-11-14 2022-11-14 Call processing method, device, equipment and storage medium

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202211418178.9A CN118042038A (en) 2022-11-14 2022-11-14 Call processing method, device, equipment and storage medium

Publications (1)

Publication Number Publication Date
CN118042038A true CN118042038A (en) 2024-05-14

Family

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Family Applications (1)

Application Number Title Priority Date Filing Date
CN202211418178.9A Pending CN118042038A (en) 2022-11-14 2022-11-14 Call processing method, device, equipment and storage medium

Country Status (1)

Country Link
CN (1) CN118042038A (en)

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