CN116342191A - Intelligent bidirectional promotion method for service B2B E-commerce platform user - Google Patents
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Abstract
Description
技术领域technical field
本发明属于电子商务领域,特别涉及一种服务B2B企业客户的智能定向推广方法。The invention belongs to the field of electronic commerce, and in particular relates to an intelligent directional promotion method for serving B2B enterprise customers.
背景技术Background technique
随着电子商务的快速发展,利用电商平台开展贸易活动的商家越来越多,为了让目标买家能在众多的商品中快速地找到商家自身的商品,很多电商平台的商家采用全网推广的营销方式,虽然这种方式面向的客户数量众多,但投入的成本非常高,也不能准确地锁定目标买家,导致投入与产出比例较低,因此定向推广应运而生。定向推广是针对目标买家用户的信息精准推广和广告文件的精准投放,能有效节约网络资源,降低商家成本,帮助客户提高推广效果。随着市场对定向推广的需求越来越强烈,为了更好地服务B2B电商平台客户,电商平台积极寻求实现更精准、更有效、更智能的定向推广技术。然而现有的定向推广技术都是先积累推广效果数据,然后再根据各区域的推广效果实施定向推广,这种需要先积累效果数据再分析的方式,对于B2B电子商务平台来说,投入成本高,试错成本高,而且成效进度慢,推广效果的实际准确率和速度都难以保障,不利于B2B电子商务平台的发展。一种智能推广决策方法、装置及电子设备(申请号:202210095965.8)利用推广素材对待推广商品进行推广得到推广效果指标;推广效果指标包括展现量、点击量、成交订单数和成交金额;根据推广效果指标得到投入产出系数;根据投入产出系数确定最优的推广素材。本发明通过根据推广效果指标得到投入产出系数,并基于投入产出系数确定最优的推广素材,可以实时对各个推广素材的推广效果进行监控,并筛选出最优的推广素材进行投放,从而大大提高推广效率;然而本专利的技术中推广素材的选取成功的与否,决定最终推广效果指标的筛选准确性,推广素材的选取过程的不确定性导致智能推广成本增高,且见效慢。With the rapid development of e-commerce, more and more merchants use e-commerce platforms to carry out trade activities. In order to allow target buyers to quickly find their own products among many commodities, many e-commerce platform merchants use the whole network The marketing method of promotion, although it is aimed at a large number of customers, the input cost is very high, and the target buyers cannot be accurately locked, resulting in a low ratio of input to output, so targeted promotion came into being. Targeted promotion is the precise promotion of information and the precise placement of advertising documents for target buyers and users. It can effectively save network resources, reduce business costs, and help customers improve promotion effects. As the market's demand for targeted promotion becomes stronger and stronger, in order to better serve B2B e-commerce platform customers, e-commerce platforms are actively seeking to achieve more accurate, more effective, and smarter targeted promotion technologies. However, the existing targeted promotion technology is to accumulate promotion effect data first, and then implement targeted promotion according to the promotion effect of each region. This method needs to accumulate effect data first and then analyze it. For B2B e-commerce platforms, the input cost is high , The cost of trial and error is high, and the progress of the effect is slow, and the actual accuracy and speed of the promotion effect are difficult to guarantee, which is not conducive to the development of the B2B e-commerce platform. An intelligent promotion decision-making method, device and electronic equipment (application number: 202210095965.8) uses promotion materials to promote products to be promoted to obtain promotion effect indicators; the promotion effect indicators include display volume, click volume, transaction order number and transaction amount; The input-output coefficient is obtained from the index; the optimal promotion material is determined according to the input-output coefficient. The present invention obtains the input-output coefficient according to the promotion effect index, and determines the optimal promotion material based on the input-output coefficient, can monitor the promotion effect of each promotion material in real time, and select the optimal promotion material for delivery, thereby The promotion efficiency is greatly improved; however, the success of the selection of promotion materials in the technology of this patent determines the screening accuracy of the final promotion effect index, and the uncertainty in the selection process of promotion materials leads to increased costs of intelligent promotion and slow results.
与此同时,B2B电子商务平台对平台内产品的推广,不仅限于平台外的外部渠道的推广,还包含平台内的产品推广。平台内的产品推广依赖于平台运营过程中的数据搜集,然而外部渠道的推广增加了搜集素材和搜集效果数据,在平台原始架构体系中新增数据库系统,进一步会带来平台架构的调整和变化。At the same time, the promotion of products on the platform by the B2B e-commerce platform is not limited to the promotion of external channels outside the platform, but also includes the promotion of products on the platform. The promotion of products within the platform relies on the data collection during the operation of the platform. However, the promotion of external channels increases the collection of materials and collection effect data, and the addition of a database system to the original platform architecture system will further bring about adjustments and changes in the platform architecture. .
综上所述,需要一种基于同一数据库和同一平台结构下的定向推广方法,在不重复搭建系统的前提下,实现平台内部和外部的双向推广。To sum up, a targeted promotion method based on the same database and the same platform structure is needed to realize two-way promotion inside and outside the platform without repeating the system.
发明内容Contents of the invention
为解决现有的技术问题,本发明提供一种服务B2B电商平台用户的智能双向推广方法,在电子商务平台运行过程中,搜集并分析买家用户的产品访问数据和行为数据获得买家用户的行业、区域、渠道及关键词使用偏好,实时统计平台内的产品访问的流量、客户量及商机量;通过分析流量、客户量及商机量,筛选买家用户聚集的区域和引流效果最好的渠道,结合分析卖家用户的推广需求,实施产品在特定区域推广和特定渠道的选择;本发明基于平台运行过程中持续采集的产品访问数据、行为数据和产品数据,在不改变平台结构体系的前提下,仅依赖于平台现有的运行数据,不仅能分析判断不同区域的买家用户的访问偏好及各区域的热度渠道,将平台内的产品在推广效果好的区域和渠道实施外部的定向推广;同时也能聚合同一区域和同一行业的产品数据,在平台内实施动态的聚合推广,减少了重复搭建系统的成本,避免需要搜集素材和效果的数据的过程,保证在不改变原有电子商务平台的前提下,更高效实施达到推广效果。In order to solve the existing technical problems, the present invention provides an intelligent two-way promotion method for serving B2B e-commerce platform users. During the operation of the e-commerce platform, the product access data and behavior data of buyers are collected and analyzed to obtain buyer users. Industry, region, channel and keyword usage preferences, real-time statistics of product access traffic, customer volume and business opportunity volume in the platform; by analyzing traffic, customer volume and business opportunity volume, screen the areas where buyers and users gather and have the best drainage effect channels, combined with the analysis of the promotion needs of sellers and users, the promotion of products in specific areas and the selection of specific channels are implemented; the invention is based on the product access data, behavior data and product data continuously collected during the operation of the platform, without changing the platform structure system Under the premise, relying only on the existing operating data of the platform, it can not only analyze and judge the access preferences of buyers and users in different regions and the popularity channels of each region, but also implement external orientation for products on the platform in regions and channels with good promotion effects Promotion; at the same time, it can also aggregate product data in the same region and industry, implement dynamic aggregation and promotion in the platform, reduce the cost of repeatedly building systems, avoid the process of collecting material and effect data, and ensure that the original electronic Under the premise of a business platform, more efficient implementation can achieve the promotion effect.
本发明提供一种服务B2B电商平台用户的智能双向推广方法,具体步骤包含:The present invention provides an intelligent two-way promotion method for serving B2B e-commerce platform users, and the specific steps include:
步骤1:基于推广资源数据库实时搜集的买家用户访问平台的产品访问数据和行为数据,统计各区域内访问热度高的渠道;具体是:以区域划分推广资源数据库中的数据,针对区域相同的数据,按照渠道统计对应的访问量;选取所述访问量超过阈值的渠道为热度渠道,将所述区域与所述热度渠道之间建立映射关系;Step 1: Based on the product access data and behavior data of buyers and users accessing the platform collected in real time by the promotion resource database, count the channels with high access popularity in each region; specifically: divide the data in the promotion resource database by region, and target the same region data, according to the channel statistics corresponding visits; select the channel whose visits exceed the threshold as a popular channel, and establish a mapping relationship between the region and the popular channel;
所述推广资源数据库中的数据以产品访问数据为唯一标识,实时统计所述产品访问数据对应的访问量、客户量及商机量;所述商机量取询盘量、报价请求量及实时消息量的总和;所述访问量是指买家用户的产品访问量;所述客户量是指访问产品的买家用户数量;所述询盘量是指买家用户的询盘行为的次数;所述报价请求量是指买家用户的产品询价行为的次数;所述实时消息量,是指买家用户向卖家用户发送消息的数量;The data in the promotion resource database is uniquely identified by the product access data, and the visit volume, customer volume, and business opportunity volume corresponding to the product access data are counted in real time; the business opportunity volume includes inquiry volume, quotation request volume, and real-time message volume The total number of visits refers to the number of product visits by buyers; the number of customers refers to the number of buyers who visit products; the number of inquiries refers to the number of inquiries by buyers; Quotation request volume refers to the number of product inquiry behaviors of buyer users; the real-time message volume refers to the number of messages sent by buyer users to seller users;
所述产品访问数据包含产品关键词、行业名称、区域、渠道;所述产品关键词记录买家用户访问时使用的产品关键词;所述行业名称记录产品的行业名称;所述渠道记录买家用户访问使用的渠道商;所述区域记录是买家用户的所在地;所述区域包含至少1个国家或地区;The product access data includes product keywords, industry names, regions, and channels; the product keywords record the product keywords used by buyers when users visit; the industry names record the industry names of products; the channels record buyers The channel provider used by the user for access; the region record is the location of the buyer user; the region includes at least one country or region;
步骤2:基于卖家用户选择的产品关键词,生成适合卖家用户推广的渠道和区域,具体是:将卖家用户选用的产品关键词与热门的产品关键词比对;利用比对一致的产品关键词,从推广资源数据库中获取对应的渠道和区域,分别记入适合推广的区域名录和渠道名录;所述热门的产品关键词是按照推广资源数据库中访问量、客户量及商机量,降序排列产品访问数据;从排序在预设位之前的产品访问数据中获取的产品关键词;Step 2: Based on the product keywords selected by seller users, generate channels and regions suitable for seller users to promote, specifically: compare product keywords selected by seller users with popular product keywords; use consistent product keywords , obtain the corresponding channels and regions from the promotion resource database, and record them in the list of regions suitable for promotion and the list of channels respectively; the popular product keywords are arranged in descending order according to the number of visits, customers and business opportunities in the promotion resource database Access data; product keywords obtained from the product access data sorted before the preset position;
步骤3:筛选访问规模最大的区域及潜力最大的区域,具体是:按照访问量、客户量及商机量降序排列产品访问数据,从排序在预设位之前的产品访问数据中获取区域,记入访问规模最大的区域名录;逐月统计产品访问数据及对应的商机量,计算相邻2个月的商机量涨幅数,选择所述涨幅数大于5%的产品访问数据,从所述产品访问数据中获取区域,记入潜力最大的区域名录;Step 3: Screen the areas with the largest number of visits and the areas with the greatest potential, specifically: arrange the product visit data in descending order according to the number of visits, customers and business opportunities, obtain the area from the product visit data sorted before the preset position, and record it in Access the largest regional directory; count product access data and corresponding business opportunities month by month, calculate the increase in business opportunities in the adjacent two months, select the product access data whose increase is greater than 5%, and access data from the product Get the area in the list and record it in the list of areas with the greatest potential;
步骤4:为卖家用户选中的区域,匹配热度渠道:获取卖家用户选择的推广区域及推广渠道;所述推广区域是卖家用户从适合推广的区域名录、规模最大的区域名录、潜力最大的区域名录中选取;所述推广渠道是卖家用户从适合推广的渠道名录中选取;Step 4: Match popular channels for the area selected by the seller user: Obtain the promotion area and promotion channel selected by the seller user; the promotion area is the list of areas suitable for promotion, the list of the largest area, and the list of areas with the greatest potential The promotion channel is selected from the list of channels suitable for promotion by sellers and users;
根据步骤1筛选出的区域与热度渠道的匹配关系,为所述推广区域分配所述推广渠道;调用所述推广渠道的API,发送关联的推广区域及广告文件传至推广渠道。According to the matching relationship between the region and popular channels screened out in step 1, assign the promotion channel to the promotion region; call the API of the promotion channel, and send the associated promotion region and advertisement file to the promotion channel.
所述步骤1中,推广资源数据库是利用搜索引擎Lucene工具构建;所述步骤1实时采集买家用户访问平台的产品访问数据和行为数据,具体包含:In the step 1, the promotion resource database is constructed by using the search engine Lucene tool; the step 1 collects the product access data and behavior data of the buyer user access platform in real time, specifically including:
步骤1-1:获取买家用户访问URL地址中的关键词为产品关键词;依据产品关键词获取核心词,根据平台预设的核心词和行业的映射关系,获取行业名称;依据HTTP请求头中referer字段值记录的渠道商的地址,获取对应的渠道;依据HTTP请求头中IP字段值获取区域;Step 1-1: Obtain the keywords in the buyer's user access URL address as the product keyword; obtain the core words according to the product keywords, and obtain the industry name according to the mapping relationship between the core words and the industry preset by the platform; according to the HTTP request header Get the corresponding channel from the address of the channel provider recorded in the referer field value; get the region according to the IP field value in the HTTP request header;
步骤1-2:更新搜索资源数据库中的访问量及客户量;具体是:在推广搜索资源数据库中,检索是否存在与步骤1-1的产品关键词、行业名称、区域、渠道商均一致的产品访问数据;若存在一致,获取所述产品访问数据对应的访问量,执行访问量+1;将HTTP请求头中的Pid字段值与平台已有的Pid值比对,若一致,不更新客户量;若不一致,存储所述Pid字段值,更新产品访问数据对应的客户量+1;若均不一致,以所述产品关键词、所述行业名称、所述区域、所述渠道为新增的产品访问数据,所述产品访问数据对应的访问量初始值记为+1,客户量记为1;报价请求量记为0;实时消息量记为0;Step 1-2: Update the number of visits and customers in the search resource database; specifically: in the promotion search resource database, search whether there is a product keyword, industry name, region, and channel provider that are consistent with step 1-1 Product access data; if there is a match, obtain the visit volume corresponding to the product visit data, and execute the visit volume +1; compare the Pid field value in the HTTP request header with the existing Pid value on the platform, if they are consistent, do not update the customer if not consistent, store the value of the Pid field, and update the customer quantity corresponding to the product access data +1; if not consistent, use the product keyword, the industry name, the region, and the channel as the newly added For product access data, the initial value of visits corresponding to the product access data is recorded as +1, the number of customers is recorded as 1; the amount of quotation requests is recorded as 0; the amount of real-time messages is recorded as 0;
步骤1-3:更新搜索资源数据库中的商机量,具体包含:获取买家用户在平台内询盘按钮的点击行为,若获取到,执行询盘量加1;获取买家用户在平台内询价按钮的点击行为,若获取到,报价请求量加1;获取买家用户在平台内的信息发送行为,将买家用户发送信息的数量累加入实时消息量;累加所述询盘量、所述报价请求量和实时消息量为所述商机量。Step 1-3: Update the number of business opportunities in the search resource database, specifically including: obtain the click behavior of the buyer user's inquiry button on the platform, if obtained, add 1 to the amount of executed inquiry; obtain the buyer user's inquiry button on the platform If the click behavior of the price button is obtained, the quotation request amount will be increased by 1; the information sending behavior of the buyer user on the platform will be obtained, and the number of information sent by the buyer user will be added to the real-time message volume; The quantity of quotation requests and the quantity of real-time messages mentioned above are the quantity of business opportunities.
在所述步骤1-1中,采集产品访问数据时,清洗URL地址和HTTP请求头的数据,具体包含清除爬虫数据、超频访问的流量数据及脚本恶意攻击的数据;所述清除爬虫数据是根据HTTP请求头的UserAgent字段值和IP地址,删除UserAgent值为爬虫和IP地址为异常地址的产品访问数据;所述清除超频访问的流量数据是通过统计1秒内相同Pid的访问量,1秒内相同IP的访问量的,删除其中任一个值超过阈值的产品访问数据所述清除脚本恶意攻击的流程是删除URL地址包含大于号和小于号的产品访问数据。In said step 1-1, when collecting product access data, the data of the URL address and the HTTP request header are cleaned, specifically including clearing crawler data, flow data of overfrequency access and data of malicious script attacks; said clearing crawler data is based on For the UserAgent field value and IP address of the HTTP request header, delete the product access data whose UserAgent value is a crawler and whose IP address is an abnormal address; the clearing of the traffic data of the overclocking access is by counting the access volume of the same Pid within 1 second, within 1 second For the visit volume of the same IP, delete the product visit data whose value exceeds the threshold. The process of clearing the script malicious attack is to delete the product visit data whose URL address contains the sign greater than and the sign less than.
在所述步骤2中,所述按照推广资源数据库中的商机量、客户量及访问量,降序排列产品访问数据,具体为:先按照访问量降序排列产品访问数据;若存在访问量相同的产品访问数据,则按照客户量降序排列访问量相同的产品访问数据;若存在客户量相同的产品访问数据,按照商机量降序排列客户量相同的产品访问数据;从排序在预设位之前产品访问数据中获取产品关键词,记为热门的产品关键词;In the step 2, the product access data is arranged in descending order according to the amount of business opportunities, the amount of customers and the amount of visits in the promotion resource database, specifically: first arrange the product access data in descending order according to the amount of visits; if there are products with the same amount of visits For the access data, sort the access data of products with the same number of visits in descending order of the number of customers; if there is access data of products with the same number of customers, sort the access data of products with the same number of customers in descending order of the number of business opportunities; access data from products sorted before the preset position Obtain product keywords from the database and record them as popular product keywords;
在所述步骤2中,若卖家用户选择的产品关键词均不能与热门的产品关键词比对一致;获取所述热门的产品关键词对应的产品访问数据;将所述产品访问数据中的渠道和区域,分别记入适合推广的区域名录和渠道名录。In said step 2, if the product keywords selected by the seller user cannot be consistent with popular product keywords; obtain the product access data corresponding to the popular product keywords; and regions, which are respectively recorded in the list of areas suitable for promotion and the list of channels.
在所述步骤4中,根据渠道的类型,生成相应类型的广告文件,具体是:若渠道的类型是社交媒体,生成Feed类型的广告文件,从平台的产品数据库获取卖家用户的产品数据写入Feed广告文件;若渠道的类型是搜索引擎,生成CSV类型的广告文件,从平台的产品数据库获取产品展示的PC端地址和移动端地址写入CSV广告文件。In said step 4, according to the type of the channel, a corresponding type of advertisement file is generated, specifically: if the type of the channel is social media, an advertisement file of the Feed type is generated, and the product data of the seller user is obtained from the product database of the platform and written into Feed advertisement file; if the channel type is a search engine, generate a CSV type advertisement file, obtain the PC-end address and mobile-end address of the product display from the product database of the platform and write it into the CSV advertisement file.
所述步骤4后包含步骤5:在平台内动态聚合推广同一区域的产品;Step 5 is included after step 4: dynamically aggregate and promote products in the same region within the platform;
步骤5-1:根据卖家用户选择的推广区域,聚合同一推广区域内的卖家用户;获取所述卖家用户的产品数据,根据行业名称聚合同一行业的产品数据;Step 5-1: According to the promotion area selected by the seller user, aggregate the seller users in the same promotion area; obtain the product data of the seller user, and aggregate the product data of the same industry according to the industry name;
步骤5-2:从步骤5-1聚合的产品数据中,选取产品关键词相同的产品数据,从所述产品数据中,统计卖家用户标识的数量为卖家用户数,统计产品名称的数量为产品数;Step 5-2: From the product data aggregated in step 5-1, select product data with the same product keywords, count the number of seller user IDs from the product data as the number of seller users, and count the number of product names as product number;
步骤5-2:当卖家用户数和产品数达到预设的阈值,从所述聚集的产品数据中获取产品信息集中在平台内可视化显示。Step 5-2: When the number of users and products of the seller reaches the preset threshold, the product information is obtained from the aggregated product data and displayed centrally and visually on the platform.
在所述步骤5中,卖家用户数的预设阈值为2,产品数的阈值为10,具体是:若卖家用户数大于等于2个并且产品数大于等于10个时,从所述产品数据中提取产品信息集中可视化;若出现产品数小于10和客户数少于2中的任一情况,发邮件提醒管理人员手动补充产品信息。In the step 5, the preset threshold for the number of seller users is 2, and the threshold for the number of products is 10, specifically: if the number of seller users is greater than or equal to 2 and the number of products is greater than or equal to 10, the product data Extract product information for centralized visualization; if any of the situations where the number of products is less than 10 or the number of customers is less than 2, emails will be sent to remind managers to manually supplement product information.
本发明所达到的有益效果:The beneficial effect that the present invention reaches:
1)本发明在原始的数据库体系下,仅依赖于平台现有的运行数据,不仅能分析判断不同区域的买家用户的访问偏好及各区域的热度渠道,将平台内的产品在推广效果好的区域和渠道实施外部的定向推广;同时也能聚合同一区域和同一行业的产品数据,在平台内实施动态的聚合推广,减少了重复搭建系统的成本,保证在不改变原有电子商务平台的前提下,更高效实施达到推广效果。1) Under the original database system, the present invention only relies on the existing operating data of the platform, not only can analyze and judge the access preferences of buyers and users in different regions and the popularity channels of each region, but also promote the products in the platform with good effect Implement external directional promotion in regions and channels; at the same time, it can also aggregate product data in the same region and industry, and implement dynamic aggregation and promotion in the platform, reducing the cost of repeated system building and ensuring that the original e-commerce platform does not change. Under the premise, more efficient implementation achieves the promotion effect.
2)本发明通过采集有效的买家用户访问数据统计产品的访问量、客户量、询盘量、询价量及实时消息量,并基于此分析买家用户的关键词偏好、买家用户集中的推广区域、特定区域内买家用户频繁使用的访问渠道,本方法彻底消除先推广再积累推广数据并分析的过程,以买家行为为推广分析的依据,更贴近买家实际的产品需求,提高产品推广广告的推送精准性,以低成本的方式实现快速的推广效果,能为卖家用户通过电商平台实现更多的销售收入;2) The present invention collects effective buyer user visit data and counts the visit volume, customer volume, inquiry volume, inquiry volume and real-time message volume of the product, and analyzes the keyword preference of the buyer user and the concentration of the buyer user based on this. The promotion area and the access channels frequently used by buyers and users in a specific area, this method completely eliminates the process of first promoting and then accumulating and analyzing promotion data, and uses buyer behavior as the basis for promotion analysis, which is closer to the actual product needs of buyers. Improve the accuracy of product promotion advertisements, achieve rapid promotion effects at low cost, and achieve more sales revenue for sellers and users through the e-commerce platform;
3)本发明通过构建推广资源数据实时记录买家用户访问数据,将基于推广资源数据库分析得到的热门产品关键词与卖家用户自有的产品关键词匹配,以生成针对卖家用户个性需求的推广方案,保障产品的推广方案既能符合卖家对产品的定位及推广需求,又能考虑到买家用户的产品访问习惯和偏好,由于不需要再另外搜集推广素材,降低了推广成本,极大提高推广效率。3) The present invention records buyer user access data in real time by constructing promotional resource data, and matches popular product keywords obtained based on promotional resource database analysis with seller user’s own product keywords to generate a promotion plan for individual needs of seller users , to ensure that the product promotion plan can not only meet the seller's product positioning and promotion needs, but also take into account the product access habits and preferences of buyers and users. Since there is no need to collect additional promotion materials, the promotion cost is reduced and the promotion is greatly improved. efficiency.
附图说明Description of drawings
图1为本发明实施例中一种服务B2B电商平台用户的智能双向推广方法的流程示意图;1 is a schematic flow diagram of an intelligent two-way promotion method for serving B2B e-commerce platform users in an embodiment of the present invention;
图2为本发明实施例中生成适合卖家用户推广的渠道和区域的流程图;Fig. 2 is a flow chart of generating channels and regions suitable for seller user promotion in an embodiment of the present invention;
图3为本发明实施例中电子商务平台动态聚合展示卖家用户的产品的流程图;Fig. 3 is the flowchart of the dynamic aggregate display of seller user's product in the e-commerce platform in the embodiment of the present invention;
图4为本发明实施例中聚合推广同行业同推广区域的产品区域的可视化示意图。Fig. 4 is a schematic diagram of a visualization of aggregation and promotion of product areas in the same industry and the same promotion area in an embodiment of the present invention.
具体实施方式Detailed ways
为了使本发明的目的、技术方案和优点更加清楚,下面结合附图和具体实施例对本发明进行详细描述。In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be described in detail below in conjunction with the accompanying drawings and specific embodiments.
在本发明以下实施例中:In the following embodiments of the present invention:
所述区域可以包含至少1个国家或地区,按照地理定义或人为设置区域中包含的国家;比如地理定义的北美区域、亚洲区域;北美包含美国、加拿大、墨西哥等国家;比如人为设置的区域,包含新加坡、马来西亚、印度尼西亚、缅甸、泰国、印度、巴基斯坦、沙特阿拉伯、俄罗斯、乌克兰等国家;The region can include at least one country or region, according to geographical definition or artificially set the countries included in the region; such as geographically defined North America region, Asia region; North America includes the United States, Canada, Mexico and other countries; such as artificially set regions, Including Singapore, Malaysia, Indonesia, Myanmar, Thailand, India, Pakistan, Saudi Arabia, Russia, Ukraine and other countries;
所述渠道根据信息流向分为访问渠道和推广渠道;其中接收买家用户的信息并传输至电商平台的渠道为访问渠道,接收电商平台的广告文件的渠道为推广渠道;知名渠道包含不限于Google、FaceBook、Bing等;The channels are divided into access channels and promotion channels according to the direction of information flow; among them, the channel that receives buyer user information and transmits it to the e-commerce platform is the access channel, and the channel that receives the advertisement files of the e-commerce platform is the promotion channel; well-known channels include Limited to Google, FaceBook, Bing, etc.;
所述产品数据是从电子商务平台的产品数据库中获取的产品信息,包含卖家用户标识、产品名称、行业名称、产品关键词等。The product data is product information obtained from the product database of the e-commerce platform, including seller user identification, product name, industry name, product keywords, and the like.
图1为本发明实施例中一种服务B2B电商平台用户的智能双向推广方法的流程示意图,具体流程包含:Fig. 1 is a schematic flow diagram of an intelligent two-way promotion method for serving B2B e-commerce platform users in an embodiment of the present invention, and the specific flow includes:
步骤101:基于推广资源数据库实时搜集的买家用户访问平台的产品访问数据和行为数据,统计各区域内访问热度高的渠道;具体是:以区域划分推广资源数据库中的数据,针针对区域相同的数据,按照渠道统计对应的访问量;选取所述访问量超过100万的渠道为热度渠道,将所述区域与所述热度渠道之间建立映射关系。Step 101: Based on the product access data and behavior data of buyers and users accessing the platform collected in real time by the promotion resource database, count the channels with high access popularity in each region; specifically: divide the data in the promotion resource database by region, and target the same region According to the data of the channel, the corresponding visits are counted according to the channels; the channels with the visits exceeding 1 million are selected as popular channels, and a mapping relationship is established between the regions and the popular channels.
所述推广资源数据库中的数据以产品访问数据为唯一标识,实时统计所述产品访问数据对应的访问量、客户量及商机量;所述商机量取询盘量、报价请求量及实时消息量的总和;所述访问量是指买家用户的产品访问量;所述客户量是指访问产品的买家用户数量;所述询盘量是指买家用户的询盘行为的次数;所述报价请求量是指买家用户的产品询价行为的次数;所述实时消息量,是指买家用户向卖家用户发送消息的数量;The data in the promotion resource database is uniquely identified by the product access data, and the visit volume, customer volume, and business opportunity volume corresponding to the product access data are counted in real time; the business opportunity volume includes inquiry volume, quotation request volume, and real-time message volume The total number of visits refers to the number of product visits by buyers; the number of customers refers to the number of buyers who visit products; the number of inquiries refers to the number of inquiries by buyers; Quotation request volume refers to the number of product inquiry behaviors of buyer users; the real-time message volume refers to the number of messages sent by buyer users to seller users;
访问量是衡量用户粘性重要因素;客户量代表特定区域内的商机份额,即有多大的商业机会;商机量代表实际产生的推广价值。若没有访问量,必然没有客户量、商机量;若缺少商机量,即使访问量高、客户量高,但也没办法衡量实际产生的推广价值;若缺少客户量,就没办法衡量潜在的市场份额有多大、商业推广机会有多大。因此访问量、客户量及商机量是缺一不可。The number of visits is an important factor to measure user stickiness; the number of customers represents the share of business opportunities in a specific area, that is, how big the business opportunities are; the amount of business opportunities represents the actual promotion value generated. If there is no traffic, there must be no customers and business opportunities; if there is a lack of business opportunities, even if the traffic is high and the number of customers is high, there is no way to measure the actual promotion value; if there is a lack of customers, there is no way to measure the potential market How big is the share and how big are the opportunities for commercial promotion. Therefore, visits, customers and business opportunities are indispensable.
其次,选择以询盘量、报价请求量及实时消息量作为商机量,是因为询盘量、报价请求量及实时消息量代表不同维度的推广价值。询盘是指买方为了购买某项商品,向对方询问有关交易条件的表示,在国际贸易的实际业务中,多由买家用户主动向卖家用户发出询盘,用于考量买家交易的意愿和诚意。Secondly, the number of inquiries, quotation requests and real-time news is chosen as the volume of business opportunities because the quantity of inquiries, quotation requests and real-time news represents the promotion value of different dimensions. Inquiry refers to the expression that the buyer asks the other party about the transaction conditions in order to purchase a certain product. In the actual business of international trade, the buyer user actively sends an inquiry to the seller user to consider the buyer's willingness and willingness to trade. sincerity.
报价请求量用于考量买家购买产品的主动性,在电子商务平台中,买家用户主动发布采购需求,卖家用户选择挑选合适的买家报价。通俗点来说就是买家在平台上发布一个采购需求,卖家用户根据需求调整报价。发送报价请求的买家不止一个。报价请求量的优势能提高买家购买效率,在帮助卖家更好地完成订单转化,赢取更多高质量买家。Quotation request volume is used to consider the buyer's initiative to purchase products. On the e-commerce platform, buyer users actively publish procurement requirements, and seller users choose to select suitable buyer quotations. In layman's terms, the buyer publishes a purchase demand on the platform, and the seller user adjusts the quotation according to the demand. More than one buyer sent a request for quote. The advantage of quotation requests can improve buyers' purchasing efficiency, help sellers to better complete order conversion, and win more high-quality buyers.
实时消息量是指买家用户在平台通过即时聊天工具发送的实时消息量,通过统计实时消息量,考量买家用户对卖家用户的产品的兴趣程度。在B2B电子商务平台运行过程中,买家用户在没有询价和报价请求的前提下,仅通过聊天工具发送消息,也成功达成意向订单。The volume of real-time messages refers to the volume of real-time messages sent by buyers through instant messaging tools on the platform. By counting the volume of real-time messages, buyers are considered to be interested in the products of sellers. During the operation of the B2B e-commerce platform, buyers and users only send messages through chat tools without any inquiry or quotation request, and successfully reach an intended order.
综上在统计商机量时,若随便缺少任一个,便不能全面衡量产品推广的商业价值。To sum up, when counting the number of business opportunities, if any one is missing, the commercial value of product promotion cannot be fully measured.
所述产品访问数据包含产品关键词、行业名称、区域、渠道;所述产品关键词记录买家用户访问时使用的产品关键词;所述行业名称记录产品的行业名称;所述渠道记录买家用户访问使用的渠道商;所述区域记录是买家用户的所在地;所述区域包含至少1个国家或地区;The product access data includes product keywords, industry names, regions, and channels; the product keywords record the product keywords used by buyers when users visit; the industry names record the industry names of products; the channels record buyers The channel provider used by the user for access; the region record is the location of the buyer user; the region includes at least one country or region;
在本发明实施例中,所述推广资源数据库利用搜索引擎Lucene工具构建,经与其他工具对比,搜索引擎Lucene工具稳定性能强、索引性能高;该工具具备的准确且高性能的搜索算法,会提升本发明稳定、高效、准确的搜索效果;在本发明实施例中,所述推广资源数据库设置了统计粒度,按照月份统计访问量、客户量及商机量;如下表所示,记录产品关键词Led light在不同区域、不同渠道的访问量、客户量及商机量。In the embodiment of the present invention, the promotion resource database is constructed using the search engine Lucene tool. Compared with other tools, the search engine Lucene tool has strong stability and high indexing performance; the accurate and high-performance search algorithm possessed by the tool will Improve the stable, efficient and accurate search effect of the present invention; in the embodiment of the present invention, the statistical granularity is set in the promotion resource database, and the statistics of visits, customers and business opportunities are counted according to the month; as shown in the following table, record product keywords The number of visits, customers and business opportunities of Led light in different regions and channels.
在构建推广资源数据库时,选取平台运营过程中的现有数据,节省了重新规划、创建素材库和采集素材数据、推广效果数据的时间和实施过程,实现基于现有数据的推广效果最大化;在所述步骤1,利用推广资源数据库实时搜集买家用户访问平台的产品访问数据和行为数据;具体包含:When building the promotion resource database, the existing data in the platform operation process is selected, which saves the time and implementation process of re-planning, creating the material library, collecting material data, and promotion effect data, and maximizes the promotion effect based on the existing data; In the step 1, use the promotion resource database to collect in real time the product access data and behavior data of buyers and users accessing the platform; specifically include:
步骤101-1:获取买家用户访问URL地址中的关键词为产品关键词;依据产品关键词获取核心词;所述核心词是电子商务平台通常定义产品类型的词语,比如电脑、笔记本、灯泡、连衣裙;根据平台预设的核根据平台预设的核心词和行业的映射关系,获取行业名称;依据HTTP请求头中referer字段值记录的渠道商的地址,获取对应的渠道;依据HTTP请求头中IP字段值获取国家,根据国家获得区域;Step 101-1: Obtain the keywords in the buyer's user access URL address as product keywords; obtain core words based on product keywords; the core words are words that usually define product types on e-commerce platforms, such as computers, notebooks, and light bulbs , dresses; obtain the industry name according to the core words preset by the platform and the mapping relationship between the industry according to the core words preset by the platform; obtain the corresponding channel according to the address of the channel provider recorded in the referer field value in the HTTP request header; obtain the corresponding channel according to the HTTP request header In the IP field value, get the country, and get the region according to the country;
步骤101-2:更新搜索资源数据库中的访问量及客户量;具体是:在推广搜索资源数据库中,检索是否存在与步骤101-1的产品关键词、行业名称、区域、渠道商均一致的产品访问数据;若存在一致,获取所述产品访问数据对应的访问量,执行访问量+1;将HTTP请求头中的Pid字段值与平台已有的Pid值比对,若一致,不更新客户量;若不一致,存储所述Pid字段值,更新产品访问数据对应的客户量+1;若均不一致,以所述产品关键词、所述行业名称、所述区域、所述渠道为新增的产品访问数据,所述产品访问数据对应的访问量初始值记为+1,客户量记为1;报价请求量记为0;实时消息量记为0;Step 101-2: Update the number of visits and customers in the search resource database; specifically: in the promotion search resource database, search whether there is a product keyword, industry name, region, and channel provider that are consistent with step 101-1 Product access data; if there is a match, obtain the visit volume corresponding to the product visit data, and execute the visit volume +1; compare the Pid field value in the HTTP request header with the existing Pid value on the platform, if they are consistent, do not update the customer if not consistent, store the value of the Pid field, and update the customer quantity corresponding to the product access data +1; if not consistent, use the product keyword, the industry name, the region, and the channel as the newly added For product access data, the initial value of visits corresponding to the product access data is recorded as +1, the number of customers is recorded as 1; the amount of quotation requests is recorded as 0; the amount of real-time messages is recorded as 0;
步骤101-3:更新搜索资源数据库中的商机量,具体包含:获取买家用户在平台内询盘按钮的点击行为,若获取到,执行询盘量加1;获取买家用户在平台内询价按钮的点击行为,若获取到,报价请求量加1;获取买家用户在平台内的信息发送行为,将买家用户发送信息的数量累加入实时消息量;累加所述询盘量、所述报价请求量和实时消息量为所述商机量。Step 101-3: Update the amount of business opportunities in the search resource database, specifically including: obtain the click behavior of the buyer user's inquiry button on the platform, if obtained, add 1 to the execution inquiry amount; obtain the buyer user's inquiry button on the platform If the click behavior of the price button is obtained, the quotation request amount will be increased by 1; the information sending behavior of the buyer user on the platform will be obtained, and the number of information sent by the buyer user will be added to the real-time message volume; The quantity of quotation requests and the quantity of real-time messages mentioned above are the quantity of business opportunities.
由于电子商务平台系统频繁遭受爬虫和恶意攻击,针对爬虫访问和恶意攻击都有很多避免的方法,本发明为了简化识别过程,综合考虑不增加系统结构的负担,同时能匹配系统的安全等级;在本发明实施例中,采集产品访问数据时,通过清除爬虫数据、超频访问的流量数据及脚本恶意攻击的数据这3种方法的结合,清洗URL地址和HTTP请求头的数据,具体包含:Since the e-commerce platform system is frequently attacked by crawlers and malicious attacks, there are many ways to avoid crawler access and malicious attacks. In order to simplify the identification process, the present invention comprehensively considers not to increase the burden of the system structure, and can match the security level of the system at the same time; In the embodiment of the present invention, when collecting product access data, the data of the URL address and the HTTP request header are cleaned by clearing the crawler data, the flow data of overfrequency access and the data of malicious script attacks by combining three methods, specifically including:
所述清除爬虫数据是根据HTTP请求头的UserAgent字段值和IP地址,删除UserAgent值为爬虫和IP地址为异常地址的产品访问数据;所述常规爬虫包含谷歌爬虫Googlebot与adsbot、微软bingbot、百度Baiduspider、雅虎Yahoo!Slurp、360spider、Speedy Spider、YandexBot、EasouSpider、LinkpadBot、MJ12bot;所述异常地址为平台预设的黑名单IP地址;Described clear crawler data is according to the UserAgent field value and IP address of HTTP request head, deletes the product visit data that UserAgent value is crawler and IP address is abnormal address; Described conventional crawler includes Google crawler Googlebot and adsbot, Microsoft bingbot, Baidu Baiduspider , Yahoo Yahoo! Slurp, 360spider, Speedy Spider, YandexBot, EasouSpider, LinkpadBot, MJ12bot; the abnormal address is the blacklist IP address preset by the platform;
所述清除超频访问的流量数据是通过统计1秒内相同Pid的访问量,1秒内相同IP的访问量,删除其中任一个值超过50的产品访问数据;The traffic data of clearing the overclocking access is to delete the product access data whose value exceeds 50 by counting the access volume of the same Pid within 1 second and the access volume of the same IP within 1 second;
所述清除脚本恶意攻击的流程是删除URL地址包含大于号或小于号的产品访问数据,诸如:https://www.xxx.com/products-search/hot-china-products/<"PVC_Sheet.html。The process of clearing the script malicious attack is to delete the product access data whose URL address contains a greater than or less than sign, such as: https://www.xxx.com/products-search/hot-china-products/<"PVC_Sheet.html .
步骤102:基于卖家用户选择的产品关键词,生成适合卖家用户推广的渠道和区域,如图2为本发明实施例中生成适合卖家用户推广的渠道和区域的流程图具体是:Step 102: Based on the product keyword selected by the seller user, generate channels and areas suitable for seller user promotion, as shown in Figure 2, the flow chart of generating channels and areas suitable for seller user promotion in the embodiment of the present invention is specifically:
步骤102-1:获取热门的产品关键词,具体包含:先按照访问量降序排列产品访问数据;若存在访问量相同的产品访问数据,则按照客户量降序排列访问量相同的产品访问数据;若存在客户量相同的产品访问数据,按照商机量降序排列客户量相同的产品访问数据;从排序前20位的产品访问数据中获取产品关键词,记为热门的产品关键词;Step 102-1: Obtain popular product keywords, specifically including: first arrange product visit data in descending order of visit volume; There are product access data with the same number of customers, and the product access data with the same number of customers are arranged in descending order according to the number of business opportunities; product keywords are obtained from the top 20 product access data, and recorded as popular product keywords;
步骤102-2:将卖家用户选用的产品关键词与热门的产品关键词比对;Step 102-2: Compare the product keywords selected by the seller user with popular product keywords;
步骤102-3:利用比对一致的产品关键词,从推广资源数据库中获取对应的渠道和区域,分别记入适合推广的区域名录和渠道名录;Step 102-3: Using the consistent product keywords, obtain the corresponding channels and regions from the promotion resource database, and record them in the list of regions suitable for promotion and the list of channels respectively;
步骤102-4:若卖家用户选择的产品关键词均不能与热门的产品关键词比对一致;获取所述热门的产品关键词对应的产品访问数据;将所述产品访问数据中的渠道和区域,分别记入适合推广的区域名录和渠道名录Step 102-4: If none of the product keywords selected by the seller user are consistent with the popular product keywords; obtain the product access data corresponding to the popular product keywords; compare the channels and regions in the product access data , respectively recorded in the list of areas suitable for promotion and the list of channels
步骤103:筛选访问规模最大的区域及潜力最大的区域,具体是:Step 103: Screen the area with the largest scale of visits and the area with the greatest potential, specifically:
步骤103-1:按照访问量降序排序产品访问数据;若存在访问量相同的产品访问数据,则按照客户量降序排序访问量相同的产品访问数据;若客户量相同,按照商机量降序排序客户量相同的产品访问数据;从排名前4位的产品访问数据中获取区域,记入访问规模最大的区域名录;Step 103-1: Sort product visit data in descending order of visit volume; if there are product visit data with the same visit volume, sort product visit data with the same visit volume in descending order of customer volume; if customer volume is the same, sort customer volume in descending order of business opportunity volume The same product access data; get the area from the top 4 product access data, and record it in the list of areas with the largest access scale;
步骤103-2:逐月统计产品访问数据及对应的商机量,计算相邻2个月的商机量涨幅数,选择所述涨幅数大于5%的产品访问数据,从所述产品访问数据中获取区域,记入潜力最大的区域名录;Step 103-2: Statistics of product access data and corresponding business opportunities month by month, calculating the growth rate of business opportunities in two adjacent months, selecting the product access data whose increase rate is greater than 5%, and obtaining from the product access data Regions, recorded in the list of regions with the greatest potential;
步骤104:为卖家用户选中的区域,匹配推广的渠道,向渠道推送广告文件:获取卖家用户选择的推广区域及推广渠道;所述推广区域是卖家用户从适合推广的区域名录、规模最大的区域名录、潜力最大的区域名录中选取;所述推广渠道是卖家用户从适合推广的渠道名录中选取;根据步骤1筛选出的区域与热度渠道的匹配关系,为所述推广区域分配所述推广渠道;调用所述推广渠道的API,发送关联的推广区域及广告文件传至推广渠道。Step 104: For the area selected by the seller user, match the promotion channel, and push the advertisement file to the channel: obtain the promotion area and promotion channel selected by the seller user; the promotion area is the largest area from the list of areas suitable for promotion by the seller user list and the list of areas with the greatest potential; the promotion channel is selected by sellers and users from the list of channels suitable for promotion; according to the matching relationship between the area screened out in step 1 and the hot channel, the promotion channel is assigned to the promotion area ; Call the API of the promotion channel, and send the associated promotion area and advertisement file to the promotion channel.
在所述步骤104中,根据渠道的类型,生成相应类型的广告文件,具体是:若渠道的类型是社交媒体,生成Feed类型的广告文件,从平台的产品数据库获取卖家用户的产品数据写入Feed广告文件;若渠道的类型是搜索引擎,生成CSV类型的广告文件,从平台的产品数据库获取产品展示的PC端地址和移动端地址写入CSV广告文件;In said
步骤105:在平台内动态聚合推广同一区域的产品;图3为本发明实施例中电子商务平台动态聚合展示卖家用户的产品的流程图,具体包含:Step 105: Dynamic aggregation and promotion of products in the same area within the platform; FIG. 3 is a flowchart of the dynamic aggregation and display of products of seller users on the e-commerce platform in the embodiment of the present invention, specifically including:
步骤105-1:筛选同一推广区域、同一行业的产品数据;根据卖家用户选择的推广区域,聚合同一推广区域内的卖家用户;获取所述卖家用户的产品数据,根据行业名称聚合同一行业的产品数据;Step 105-1: Screen product data in the same promotion area and the same industry; aggregate seller users in the same promotion area according to the promotion area selected by the seller user; obtain the product data of the seller user, and aggregate products in the same industry according to the industry name data;
步骤105-2:统计产品数据的卖家用户数和产品数;从步骤105-1聚合的产品数据中,选取产品关键词相同的产品数据,从所述产品数据中,统计卖家用户标识的数量为卖家用户数,统计产品名称的数量为产品数;Step 105-2: Count the number of seller users and the number of products in the product data; from the product data aggregated in step 105-1, select product data with the same product keywords, and count the number of seller user identifiers from the product data as The number of seller users, the number of statistical product names is the number of products;
步骤105-2:根据卖家用户数和产品数的阈值,在电子商务平台内聚合展示产品数据;若卖家用户数大于等于2个并且产品数大于等于10个时,从所述产品数据中提取产品信息集中可视化,如图4所示;若产品数小于10和客户数少于2中的任一情况,发邮件提醒管理人员手动补充产品信息。Step 105-2: According to the threshold of the number of seller users and the number of products, aggregate and display product data in the e-commerce platform; if the number of seller users is greater than or equal to 2 and the number of products is greater than or equal to 10, extract products from the product data The information is centralized and visualized, as shown in Figure 4; if the number of products is less than 10 or the number of customers is less than 2, an email will be sent to remind managers to manually supplement product information.
本发明所达到的有益效果:The beneficial effect that the present invention reaches:
1)本发明在原始的数据库体系下,仅依赖于平台现有的运行数据,不仅能分析判断不同区域的买家用户的访问偏好及各区域的热度渠道,将平台内的产品在推广效果好的区域和渠道实施外部的定向推广;同时也能聚合同一区域和同一行业的产品数据,在平台内实施动态的聚合推广,减少了重复搭建系统的成本,保证在不改变原有电子商务平台的前提下,更高效实施达到推广效果。1) Under the original database system, the present invention only relies on the existing operating data of the platform, not only can analyze and judge the access preferences of buyers and users in different regions and the popularity channels of each region, but also promote the products in the platform with good effect Implement external directional promotion in regions and channels; at the same time, it can also aggregate product data in the same region and industry, and implement dynamic aggregation and promotion in the platform, reducing the cost of repeated system building and ensuring that the original e-commerce platform does not change. Under the premise, more efficient implementation achieves the promotion effect.
2)本发明通过采集有效的买家用户访问数据统计产品的访问量、客户量、询盘量、询价量及实时消息量,并基于此分析买家用户的关键词偏好、买家用户集中的推广区域、特定区域内买家用户频繁使用的访问渠道,本方法彻底消除先推广再积累推广数据并分析的过程,以买家行为为推广分析的依据,更贴近买家实际的产品需求,提高产品推广广告的推送精准性,以低成本的方式实现快速的推广效果,能为卖家用户通过电商平台实现更多的销售收入;2) The present invention collects effective buyer user visit data and counts the visit volume, customer volume, inquiry volume, inquiry volume and real-time message volume of the product, and analyzes the keyword preference of the buyer user and the concentration of the buyer user based on this. The promotion area and the access channels frequently used by buyers and users in a specific area, this method completely eliminates the process of first promoting and then accumulating and analyzing promotion data, and uses buyer behavior as the basis for promotion analysis, which is closer to the actual product needs of buyers. Improve the accuracy of product promotion advertisements, achieve rapid promotion effects at low cost, and achieve more sales revenue for sellers and users through the e-commerce platform;
3)本发明通过构建推广资源数据实时记录买家用户访问数据,将基于推广资源数据库分析得到的热门产品关键词与卖家用户自有的产品关键词匹配,以生成针对卖家用户个性需求的推广方案,保障产品的推广方案既能符合卖家对产品的定位及推广需求,又能考虑到买家用户的产品访问习惯和偏好,由于不需要再另外搜集推广素材,降低了推广成本,极大提高推广效率。3) The present invention records buyer user access data in real time by constructing promotional resource data, and matches popular product keywords obtained based on promotional resource database analysis with seller user’s own product keywords to generate a promotion plan for individual needs of seller users , to ensure that the product promotion plan can not only meet the seller's product positioning and promotion needs, but also take into account the product access habits and preferences of buyers and users. Since there is no need to collect additional promotion materials, the promotion cost is reduced and the promotion is greatly improved. efficiency.
以上实施例不以任何方式限定本发明,凡是对以上实施例以等效变换方式做出的其它改进与应用,都属于本发明的保护范围。The above embodiments do not limit the present invention in any way, and all other improvements and applications made to the above embodiments in an equivalent transformation form belong to the protection scope of the present invention.
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CN118796955A (en) * | 2024-06-21 | 2024-10-18 | 盘古德豪(深圳)科技发展有限公司 | A cross-border e-commerce comprehensive intelligent service method based on multi-dimensional data analysis |
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