CN116258390B - A cognitive support quality evaluation method and system for teachers' online teaching feedback - Google Patents
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Abstract
Description
技术领域Technical Field
本发明涉及计算机信息处理领域,具体涉及一种面向教师在线教学反馈的认知支持质量评价方法及系统。The present invention relates to the field of computer information processing, and in particular to a cognitive support quality evaluation method and system for teacher online teaching feedback.
背景技术Background technique
在线教学的重要作用日益凸显。时空分离的在线教学环境中,教师反馈能增进学生理解、建构和创造知识,为学生提供认知支持,是提升在线教学质量不可或缺的重要力量。开展教师在线教学反馈的认知支持质量评价研究有利于准确了解教师在线教学反馈状况,对提升在线教学效果具有重要意义。The important role of online teaching is becoming increasingly prominent. In the online teaching environment with time and space separation, teacher feedback can enhance students' understanding, construction and creation of knowledge, provide cognitive support for students, and is an indispensable force for improving the quality of online teaching. Conducting a study on the cognitive support quality evaluation of teacher online teaching feedback is conducive to accurately understanding the status of teacher online teaching feedback, which is of great significance to improving the effectiveness of online teaching.
目前教师在线教学反馈的认知支持质量研究以现状分析和问卷调查为主,缺乏统一的评价模型,且存在分析数据以主观数据为主的问题。当前教师在线教学反馈的认知支持质量评价中存在的困难:(1)缺乏对多维复杂过程数据的综合分析,难以全面反映教师在线教学反馈的认知支持质量;(2)缺乏统一的评价模型,导致评价侧重点、流程方式难以规范化;(3)评价手段和方法偏主观,数据有效性、结果准确性难以保证,难以实现教师在线教学反馈的认知支持质量评价规模化、自动化,不能完全满足我国在线教育的现实需求。At present, the research on the cognitive support quality of teachers' online teaching feedback is mainly based on status analysis and questionnaire surveys. There is a lack of a unified evaluation model, and there is a problem that the analysis data is mainly subjective data. The current difficulties in the evaluation of the cognitive support quality of teachers' online teaching feedback are: (1) There is a lack of comprehensive analysis of multi-dimensional and complex process data, which makes it difficult to fully reflect the cognitive support quality of teachers' online teaching feedback; (2) There is a lack of a unified evaluation model, which makes it difficult to standardize the evaluation focus and process methods; (3) The evaluation means and methods are subjective, and the validity of the data and the accuracy of the results are difficult to guarantee. It is difficult to achieve the scale and automation of the evaluation of the cognitive support quality of teachers' online teaching feedback, and it cannot fully meet the actual needs of online education in my country.
发明内容Summary of the invention
针对现有技术的以上缺陷或改进需求,本发明提供了一种面向教师在线教学反馈的认知支持质量评价方法及系统,其目的在于,对教师在线教学反馈的认知支持质量进行全面诊断,识别教师在线教学反馈的认知支持特征,促进在线教学环境下的教师提供高质量教学反馈,进而为在线教学质量提升提供参考依据。In view of the above defects or improvement needs of the prior art, the present invention provides a method and system for evaluating the quality of cognitive support for teachers' online teaching feedback, which aims to comprehensively diagnose the cognitive support quality of teachers' online teaching feedback, identify the cognitive support characteristics of teachers' online teaching feedback, and promote teachers in the online teaching environment to provide high-quality teaching feedback, thereby providing a reference basis for improving the quality of online teaching.
本发明的目的是通过以下技术措施实现的。The purpose of the present invention is achieved through the following technical measures.
一种面向教师在线教学反馈的认知支持质量评价方法,包括以下步骤:A cognitive support quality evaluation method for teachers' online teaching feedback includes the following steps:
(1)构建认知支持质量评价模型。划分认知支持特征为信息分享、疑问解答、讨论引导、评价指导四类,构建相应的认知支持质量评价模型。(1) Construct a cognitive support quality evaluation model. Cognitive support characteristics are divided into four categories: information sharing, question answering, discussion guidance, and evaluation guidance, and a corresponding cognitive support quality evaluation model is constructed.
(2)确定认知支持特征识别处理算法。针对教师在线教学反馈产生的海量过程数据,采用自然语言处理技术,提取挖掘教师在线教学反馈文本信息,实现对信息分享、疑问解答、讨论引导、评价指导特征的有效识别与处理。(2) Determine the cognitive support feature recognition and processing algorithm. In view of the massive process data generated by teachers’ online teaching feedback, natural language processing technology is used to extract and mine the text information of teachers’ online teaching feedback, so as to effectively identify and process the features of information sharing, question answering, discussion guidance, and evaluation guidance.
(3)测算综合评价结果。基于特征识别处理结果形成评价得分矩阵,测算认知支持质量综合评价结果,并应用可视化方式展示综合评价结果。(3) Calculate the comprehensive evaluation results. Based on the feature recognition processing results, an evaluation score matrix is formed, the comprehensive evaluation results of cognitive support quality are calculated, and the comprehensive evaluation results are displayed in a visual way.
本发明还提供一种面向教师在线教学反馈的认知支持质量评价系统,包括以下模块:The present invention also provides a cognitive support quality evaluation system for teacher online teaching feedback, comprising the following modules:
评价模型模块,用于建立由信息分享、疑问解答、讨论引导、评价指导组成的认知支持质量评价模型;Evaluation model module, used to establish a cognitive support quality evaluation model consisting of information sharing, question answering, discussion guidance, and evaluation guidance;
基础信息模块,用于设置教师、学生和在线教学课程的基础信息,包括教师昵称、教师ID、教师年龄、教师性别、学生昵称、学生ID、学生性别、学生所在年级、课程名称、课程类别;The basic information module is used to set the basic information of teachers, students and online teaching courses, including teacher nickname, teacher ID, teacher age, teacher gender, student nickname, student ID, student gender, student grade, course name, and course category;
数据挖掘模块,用于采集挖掘教师在线教学反馈相关过程数据,包括教师ID、学生ID、行为操作、相关内容、时间;The data mining module is used to collect and mine the process data related to teachers' online teaching feedback, including teacher ID, student ID, behavior operation, related content, and time;
语义分析模块,用于对教师在线教学反馈相关文本内容的语义信息进行分析,包括文本内容标注、认知支持指标匹配度计算;The semantic analysis module is used to analyze the semantic information of the text content related to the teacher's online teaching feedback, including text content annotation and cognitive support index matching calculation;
模型训练及检验模块,用于对认知支持特征处理模型进行训练和检验,包括模型训练、损失函数值计算和准确率计算;Model training and testing module, used to train and test the cognitive support feature processing model, including model training, loss function value calculation and accuracy calculation;
评价结果计算模块,用于计算各评价指标的得分、权重值和综合评价值;Evaluation result calculation module, used to calculate the score, weight value and comprehensive evaluation value of each evaluation indicator;
可视化呈现模块,用于从上述各模块中调取数据,可视化呈现认知支持质量综合评价结果。The visualization presentation module is used to retrieve data from the above modules and visualize the comprehensive evaluation results of cognitive support quality.
本发明的有益效果在于:The beneficial effects of the present invention are:
结合教育学和数据科学等多学科领域理论和特点,构建教师在线教学反馈的认知支持质量评价模型,提出基于过程数据的认知支持特征识别处理算法,克服现有认知支持质量评价的若干缺陷,实现认知支持特征的有效识别、认知支持质量的建模分析与精准评价,推动教师在线教学反馈研究相关理论和方法的进一步发展和应用,有助于提升在线教学效果、促进在线教育发展。Combining the theories and characteristics of multiple disciplines such as pedagogy and data science, a cognitive support quality evaluation model for teachers' online teaching feedback is constructed, and a cognitive support feature identification and processing algorithm based on process data is proposed to overcome several defects of the existing cognitive support quality evaluation, realize the effective identification of cognitive support features, modeling analysis and accurate evaluation of cognitive support quality, and promote the further development and application of relevant theories and methods for research on teachers' online teaching feedback, which will help improve the effectiveness of online teaching and promote the development of online education.
附图说明BRIEF DESCRIPTION OF THE DRAWINGS
图1是本发明实施例的认知支持质量评价方法的总流程图。FIG. 1 is a general flow chart of a cognitive support quality evaluation method according to an embodiment of the present invention.
图2是本发明实施例的认知支持特征识别处理算法建立流程图。FIG. 2 is a flowchart of establishing a cognitive support feature recognition processing algorithm according to an embodiment of the present invention.
图3是本发明实施例的认知支持特征预测结果示意图。FIG. 3 is a schematic diagram of a cognitive support feature prediction result according to an embodiment of the present invention.
图4是本发明实施例的认知支持评价指标得分相关关系示意图。FIG. 4 is a schematic diagram of the correlation relationship between cognitive support evaluation index scores according to an embodiment of the present invention.
图5是本发明实施例的教师群体认知支持质量评价结果雷达图。FIG5 is a radar chart of the teacher group cognitive support quality evaluation results according to an embodiment of the present invention.
图6是本发明实施例的不同性别教师群体认知支持质量评价结果柱形图。FIG6 is a bar chart of cognitive support quality evaluation results for teacher groups of different genders according to an embodiment of the present invention.
具体实施方式Detailed ways
为了使本发明的目的、技术方案及优点更加清楚明白,以下结合附图及实施例,对本发明进行进一步详细说明。应当理解,此处所描述的具体实施例仅用以解释本发明,并不用于限定本发明。此外,下面所描述的本发明各个实施方式中所涉及到的技术特征只要彼此之间未构成冲突就可以相互组合。In order to make the purpose, technical scheme and advantages of the present invention more clearly understood, the present invention is further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are only used to explain the present invention and are not intended to limit the present invention. In addition, the technical features involved in the various embodiments of the present invention described below can be combined with each other as long as they do not conflict with each other.
如图1所示,本发明实施例提供一种面向教师在线教学反馈的认知支持质量评价方法,包括如下步骤:As shown in FIG1 , an embodiment of the present invention provides a cognitive support quality evaluation method for teacher online teaching feedback, comprising the following steps:
(1)构建认知支持质量评价模型,划分认知支持特征为信息分享、疑问解答、讨论引导、评价指导四类,构建相应的认知支持质量评价模型。具体如下:(1) Construct a cognitive support quality evaluation model, divide cognitive support characteristics into four categories: information sharing, question answering, discussion guidance, and evaluation guidance, and construct a corresponding cognitive support quality evaluation model. The details are as follows:
(1-1)认知支持特征划分。根据教学反馈的认知支持概念内涵和在线教学环境特征,将教师在线教学反馈的认知支持特征划分为信息分享、疑问解答、讨论引导、评价指导四类。(1-1) Classification of cognitive support characteristics. Based on the conceptual connotation of cognitive support of teaching feedback and the characteristics of the online teaching environment, the cognitive support characteristics of teachers' online teaching feedback are divided into four categories: information sharing, question answering, discussion guidance, and evaluation guidance.
(1-2)评价模型构建。根据认知支持特征,形成对应的四个评价指标,构建教师在线教学反馈的认知支持质量评价模型。该评价模型包含的各评价指标具体内容如下:(1-2) Evaluation model construction. According to the characteristics of cognitive support, four corresponding evaluation indicators are formed to construct a cognitive support quality evaluation model for teachers' online teaching feedback. The specific contents of each evaluation indicator included in this evaluation model are as follows:
信息分享指标:用于评价教师是否提供和分享与学习主题或任务有关的观点或资源;Information sharing indicators: used to evaluate whether teachers provide and share ideas or resources related to learning topics or tasks;
疑问解答指标:用于评价教师是否解释并回答学生提出的问题;Question answering indicator: used to evaluate whether the teacher explains and answers the questions raised by students;
讨论引导指标:用于评价教师是否对学生参与在线讨论的主题和方向进行引导;Discussion guidance indicator: used to evaluate whether the teacher guides the topic and direction of students' participation in online discussions;
评价指导指标:用于评价教师是否针对学生的学习方法、学习成效等表现给出评价,并提出指导建议。Evaluation and guidance indicators: used to evaluate whether teachers give evaluations on students’ learning methods, learning outcomes, etc., and provide guidance suggestions.
(2)确定认知支持特征识别处理算法。针对教师在线教学反馈产生的结构复杂、类型多样的海量过程数据,采用自然语言处理技术,提取挖掘教师在线教学反馈文本信息,实现对信息分享、疑问解答、讨论引导、评价指导特征的有效识别与处理。具体如下:(2) Determine the cognitive support feature recognition and processing algorithm. In view of the massive process data with complex structure and diverse types generated by teachers' online teaching feedback, natural language processing technology is used to extract and mine the text information of teachers' online teaching feedback, and realize the effective recognition and processing of information sharing, question answering, discussion guidance, and evaluation guidance features. The details are as follows:
(2-1)多源过程数据采集。围绕教师基础情况,采集教师性别、年龄、教龄、授课年级信息;围绕教师在线教学反馈相关情况,采集教师反馈相关的文本内容和行为日志数据。(2-1) Multi-source process data collection. Focusing on the basic situation of teachers, we collected information on teachers’ gender, age, teaching experience, and teaching grade; focusing on teachers’ online teaching feedback, we collected text content and behavior log data related to teachers’ feedback.
(2-2)认知支持特征识别处理。综合语义分析方法和评价指标含义,建立具体的问题模型,构建语义信息处理模型,通过文本内容提取、词汇语句表示、文本语义匹配,进行模型训练、优化、检验,确定认知支持特征识别处理算法,实现认知支持特征识别处理。如图2所示,具体如下:(2-2) Cognitive support feature recognition and processing. Integrate the semantic analysis method and the meaning of the evaluation index, establish a specific problem model, build a semantic information processing model, and conduct model training, optimization, and testing through text content extraction, vocabulary sentence representation, and text semantic matching to determine the cognitive support feature recognition and processing algorithm and implement cognitive support feature recognition and processing. As shown in Figure 2, the details are as follows:
(2-2-1)问题模型建立。基于评价模型包含的信息分享、疑问解答、讨论引导、评价指导指标,从文本内容等过程数据中提取关键文本信息,将关键文本信息与指标的匹配程度作为认知支持特征识别处理的主要特征依据,确定认知支持特征识别处理问题为一个文本多标签分类问题,该问题可表示为F(contenti)所示的数学模型。(2-2-1) Problem model establishment. Based on the information sharing, question answering, discussion guidance, and evaluation guidance indicators included in the evaluation model, key text information is extracted from process data such as text content. The degree of matching between key text information and indicators is used as the main feature basis for cognitive support feature recognition processing. The cognitive support feature recognition processing problem is determined to be a text multi-label classification problem, which can be expressed as the mathematical model shown in F(content i ).
其中,f表示计算文本内容与认知支持指标匹配度的函数,P1,P2,P3,P4分别表示信息分享、疑问解答、讨论引导、评价指导的指标含义,contenti表示第i个反馈文本内容。f的取值范围界定为0或者1,0表示指标含义与反馈内容不匹配,1表示指标含义与反馈内容匹配。Among them, f represents the function of calculating the matching degree between text content and cognitive support indicators, P 1 , P 2 , P 3 , and P 4 represent the meanings of information sharing, question answering, discussion guidance, and evaluation guidance indicators, respectively, and content i represents the content of the i-th feedback text. The value range of f is defined as 0 or 1, where 0 means that the meaning of the indicator does not match the feedback content, and 1 means that the meaning of the indicator matches the feedback content.
(2-2-2)分析模型构建。针对上述文本多标签分类问题,使用自然语言处理技术和深度学习方法,将BERT与TextCNN、BiLSTM、TextRCNN、DPCNN两两组合为多个分析模型,完成关键信息抽取、内容理解和主题分类过程,进行认知支持特征识别处理。分析模型包括BERT、BERT+TextCNN、BERT+BiLSTM、BERT+TextRCNN、BERT+DPCNN。(2-2-2) Analysis model construction. In response to the above-mentioned text multi-label classification problem, natural language processing technology and deep learning methods are used to combine BERT with TextCNN, BiLSTM, TextRCNN, and DPCNN into multiple analysis models to complete the key information extraction, content understanding and topic classification processes, and perform cognitive support feature recognition processing. The analysis models include BERT, BERT+TextCNN, BERT+BiLSTM, BERT+TextRCNN, and BERT+DPCNN.
(2-2-3)识别处理算法确定。将BERT、BERT+TextCNN、BERT+BiLSTM、BERT+TextRCNN、BERT+DPCNN分别进行模型的训练和检验,使用模型预测的准确率指标Accuracy(即预测结果与实际结果一致的样本比例)和损失函数值L,检验对比各模型的预测效果;并将效果最佳的模型作为教师在线教学反馈的认知支持特征识别处理算法。(2-2-3) Determination of recognition processing algorithm. BERT, BERT+TextCNN, BERT+BiLSTM, BERT+TextRCNN, and BERT+DPCNN were trained and tested respectively. The prediction effect of each model was tested and compared using the model prediction accuracy index Accuracy (i.e. the proportion of samples whose predicted results are consistent with the actual results) and the loss function value L. The model with the best effect was used as the cognitive support feature recognition processing algorithm for teachers' online teaching feedback.
Accuracy=(TP1+TP2+TP3+TP4+TP5)/NAccuracy = (TP 1 +TP 2 +TP 3 +TP 4 +TP 5 )/N
其中,Accuracy表示分类准确率,TP1,TP2,TP3,TP4,TP5分别表示被准确预测为Label 1、Label 2、Label 3、Label 4、Label 5的样本数量,N为被预测样本总数量。L表示模型损失函数值,K表示分类标签数量,yij表示第i个样本属于第j类标签的真实概率(属于第j类标签则概率为1,否则为0),pij表示模型对第i个样本属于第j类标签的预测概率。Where Accuracy represents the classification accuracy, TP 1 , TP 2 , TP 3 , TP 4 , TP 5 represent the number of samples accurately predicted as Label 1, Label 2, Label 3, Label 4, Label 5, respectively, and N represents the total number of predicted samples. L represents the value of the model loss function, K represents the number of classification labels, y ij represents the true probability that the i-th sample belongs to the j-th class label (the probability is 1 if it belongs to the j-th class label, otherwise it is 0), and p ij represents the model's predicted probability that the i-th sample belongs to the j-th class label.
各模型的认知支持特征分析准确率结果如表1所示。具体而言,BERT+DPCNN模型的准确度最高,达到0.791,被作为认知支持特征识别处理算法模型。该模型对信息分享、疑问解答、讨论引导、评价指导各类特征的预测结果如图3所示。The accuracy results of cognitive support feature analysis of each model are shown in Table 1. Specifically, the BERT+DPCNN model has the highest accuracy, reaching 0.791, and is used as the cognitive support feature recognition processing algorithm model. The prediction results of the model for various features such as information sharing, question answering, discussion guidance, and evaluation guidance are shown in Figure 3.
表1各模型的认知支持特征分析准确率Table 1. Accuracy of cognitive support feature analysis of each model
(3)测算综合评价结果。基于特征识别处理结果形成评价得分矩阵,测算认知支持质量综合评价结果,并应用雷达图可视化方式展示综合评价结果。具体如下:(3) Calculate the comprehensive evaluation results. Based on the feature recognition processing results, form an evaluation score matrix, calculate the comprehensive evaluation results of cognitive support quality, and use radar chart visualization to display the comprehensive evaluation results. The details are as follows:
(3-1)确定指标评价得分测算方法。使用指数化无量纲处理方法对特征值进行标准化和无量纲处理,计算教师为各位学生提供的在线教学反馈在信息分享、疑问解答、讨论引导、评价指导各指标的得分lij,组成认知支持质量评价的评价得分矩阵L;(3-1) Determine the method for calculating the index evaluation score. Use the index dimensionless processing method to standardize and dimensionlessly process the eigenvalues, calculate the scores l ij of the online teaching feedback provided by teachers to each student in terms of information sharing, question answering, discussion guidance, and evaluation guidance, and form the evaluation score matrix L for cognitive support quality evaluation;
其中lij表示教师给学生i的反馈在指标j的得分值,eij表示教师给学生i的反馈在指标j的特征值,n表示学生数量,m为指标数量。Where l ij represents the score of the teacher's feedback to student i in indicator j, e ij represents the characteristic value of the teacher's feedback to student i in indicator j, n represents the number of students, and m is the number of indicators.
(3-2)确定指标权重。采用熵值法,根据各指标得分lij计算各评价指标的熵值Hj,最后根据熵值得到各指标权重wi;(3-2) Determine the indicator weight. Use the entropy method to calculate the entropy value H j of each evaluation indicator based on the score of each indicator l ij , and finally obtain the weight w i of each indicator based on the entropy value;
(3-3)测算综合评价值。应用线性加权法,根据指标评价得分lij和指标权重wi,计算认知支持质量综合评价值。(3-3) Calculate the comprehensive evaluation value. Apply the linear weighted method to calculate the comprehensive evaluation value of cognitive support quality based on the indicator evaluation score l ij and the indicator weight w i .
(3-4)结果可视化展示。针对教师在线教学反馈质量评价整体表现和质量差异分析分别采用不同的可视化技术和图形进行展示。应用相关分析处理教师反馈的认知支持中各评价指标得分,可视化呈现认知支持各评价指标得分的相关关系(如图4);应用雷达图、柱形图处理教师群体的认知支持质量评价结果,可视化呈现教师认知支持的整体表现(如图5)和不同性别教师表现(如图6)。(3-4) Visualization of results. Different visualization techniques and graphics were used to display the overall performance and quality difference analysis of teachers’ online teaching feedback quality evaluation. Correlation analysis was used to process the scores of each evaluation indicator in the cognitive support of teachers’ feedback, and the correlation between the scores of each evaluation indicator of cognitive support was visualized (as shown in Figure 4). Radar charts and bar charts were used to process the results of the cognitive support quality evaluation of the teacher group, and the overall performance of teachers’ cognitive support (as shown in Figure 5) and the performance of teachers of different genders (as shown in Figure 6) were visualized.
本发明实施例还提供一种面向教师在线教学反馈的认知支持质量评价系统,包括以下模块:The embodiment of the present invention also provides a cognitive support quality evaluation system for teacher online teaching feedback, including the following modules:
评价模型模块,用于建立由信息分享、疑问解答、讨论引导、评价指导组成的认知支持质量评价模型;Evaluation model module, used to establish a cognitive support quality evaluation model consisting of information sharing, question answering, discussion guidance, and evaluation guidance;
基础信息模块,用于设置教师、学生和在线教学课程的基础信息,包括教师昵称、教师ID、教师年龄、教师性别、学生昵称、学生ID、学生性别、学生所在年级、课程名称、课程类别;The basic information module is used to set the basic information of teachers, students and online teaching courses, including teacher nickname, teacher ID, teacher age, teacher gender, student nickname, student ID, student gender, student grade, course name, and course category;
数据挖掘模块,用于采集挖掘教师在线教学反馈相关过程数据,包括教师ID、学生ID、行为操作、相关内容、时间;The data mining module is used to collect and mine the process data related to teachers' online teaching feedback, including teacher ID, student ID, behavior operation, related content, and time;
语义分析模块,用于对教师在线教学反馈相关文本内容的语义信息进行分析,包括文本内容标注、认知支持指标匹配度计算;The semantic analysis module is used to analyze the semantic information of the text content related to the teacher's online teaching feedback, including text content annotation and cognitive support index matching calculation;
模型训练及检验模块,用于对认知支持特征处理模型进行训练和检验,包括模型训练、损失函数值计算和准确率计算;Model training and testing module, used to train and test the cognitive support feature processing model, including model training, loss function value calculation and accuracy calculation;
评价结果计算模块,用于计算各评价指标的得分、权重值和综合评价值;Evaluation result calculation module, used to calculate the score, weight value and comprehensive evaluation value of each evaluation indicator;
可视化呈现模块,用于从上述各模块中调取数据,可视化呈现认知支持质量综合评价结果。The visualization presentation module is used to retrieve data from the above modules and visualize the comprehensive evaluation results of cognitive support quality.
本说明书中未作详细描述的内容,属于本专业技术人员公知的现有技术。The contents not described in detail in this specification belong to the prior art known to those skilled in the art.
本领域的技术人员容易理解,以上所述仅为本发明的较佳实施例而已,并不用以限制本发明,凡在本发明的精神和原则之内所作的任何修改、等同替换和改进,均应包含在本发明的保护范围之内。It will be easily understood by those skilled in the art that the above description is only a preferred embodiment of the present invention and is not intended to limit the present invention. Any modifications, equivalent substitutions and improvements made within the spirit and principles of the present invention should be included in the protection scope of the present invention.
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