CN115910257A - Method, system, device and storage medium for realizing remote pharmacy service of prescription drugs - Google Patents

Abstract

The invention discloses a method for realizing remote drug service of prescription drugs, which comprises the following steps: acquiring first identity information, audio and video information of a patient and an equipment identifier of a self-service medicine selling machine through the self-service medicine selling machine; calling prescription information of the patient according to the first identity information; determining a medical practitioner client corresponding to the self-service medicine selling machine according to the equipment identifier; sending the prescription information and the audio and video information to a medical practitioner client; the medical practitioner client checks the prescription information of the patient and provides a series of related medical services such as medication guidance, medication contraindication and the like for the patient according to the prescription information and the audio and video information. The invention obtains the medical service by the way of video call between the patient and the medical practitioner instead of the simple text description or the machine question-answer mode, and records and stores the whole audio-video call process, thereby improving the safety and traceability of the prescription drug management. In addition, a prescription drug remote medication service system, a computer readable medium and a device are also provided.

Description

Method, system, device and storage medium for realizing remote pharmacy service of prescription drugs

technical field

The present invention relates to the technical field of prescription drug remote service, in particular to a method, system, device and storage medium for realizing prescription drug remote pharmacy service.

Background technique

With the development and progress of my country's medical field, especially the emergence of the "Internet + drug" prescription circulation model, patients can independently choose drug purchase channels with the prescriptions issued by medical institutions. Therefore, for patients to purchase prescription drugs at self-service drug vending machines At the same time, it must also comply with the relevant regulations of the regulatory authorities on the sale of prescription drugs and provide patients with a better drug purchase service experience.

Currently, offline pharmacies and online pharmacies must have resident licensed pharmacists in order to meet the relevant regulations and procedures for selling prescription drugs. Instructions or robot question-and-answer methods are used to provide pharmaceutical services to patients, but this illegal operation ignores the particularity of prescription drugs, which leads to a series of chaos.

Contents of the invention

Based on this, it is necessary to address the above problems and propose a method, system, device, and storage medium for implementing remote pharmacy services for prescription drugs.

A method for implementing remote pharmacy services for prescription drugs, the method comprising:

Obtaining the patient's first identity information, audio and video information, and the device identification of the self-service medicine vending machine through the self-service medicine vending machine;

Retrieving the prescription information of the patient according to the first identity information;

Determine the licensed pharmacist client corresponding to the self-service medicine vending machine according to the device identification;

Send the prescription information and the audio and video information to the licensed pharmacist client;

The licensed pharmacist client checks the patient's prescription information, and provides pharmaceutical services to the patient according to the prescription information and the audio and video information.

In one embodiment, the retrieving the prescription information of the patient according to the first identity information includes:

The prescription information corresponding to the first identity information is retrieved from the prescription database.

In one embodiment, after the retrieval of the patient's prescription information according to the first identity information, further includes:

Associating and storing the retrieved prescription information with the audio and video information.

In one embodiment, the audio and video information includes:

The first audio and video information provided by the patient to the licensed pharmacist, and the second audio and video information of the pharmaceutical service process provided by the licensed pharmacist to the patient.

In one embodiment, also includes:

The licensed pharmacist client obtains the second identity information of the licensed pharmacist; and compares it with the identity information stored in the licensed pharmacist information database to determine whether the licensed pharmacist has permission to log in to the licensed pharmacist client.

In one embodiment, the second identity information includes: face information and fingerprint information.

In one embodiment, when the sampling rate of the first audio information collected by the audio input device is inconsistent with the sampling rate of the second audio information collected by the audio output device, the converting the format, mixing the format-converted first audio information and the second audio information to synthesize the audio information, and adding the audio information to the video information to form the audio and video information.

A remote pharmacy service system for prescription drugs, the system comprising:

The information acquisition module is used to obtain the patient's first identity information, audio and video information, and the device identification of the self-service medicine vending machine through the self-service medicine vending machine;

A retrieval module, which retrieves the patient's prescription information according to the first identity information;

A determining module, configured to determine the licensed pharmacist client corresponding to the self-service drug vending machine according to the device identifier;

An audit module, configured to send the prescription information and the audio and video information to the licensed pharmacist client; the licensed pharmacist client audits the patient's prescription information, and The video information provides pharmaceutical services to the patient.

A computer device, comprising a memory and a processor, the memory stores a computer program, and when the computer program is executed by the processor, the processor is made to perform the following steps:

Obtaining the patient's first identity information, audio and video information, and the device identification of the self-service medicine vending machine through the self-service medicine vending machine;

Retrieving the prescription information of the patient according to the first identity information;

Determine the licensed pharmacist client corresponding to the self-service medicine vending machine according to the device identification;

Send the prescription information and the audio and video information to the licensed pharmacist client;

The licensed pharmacist client checks the patient's prescription information, and provides pharmaceutical services to the patient according to the prescription information and the audio and video information.

A computer-readable storage medium storing a computer program, which when executed by a processor causes the processor to perform the following steps:

Obtaining the patient's first identity information, audio and video information, and the device identification of the self-service medicine vending machine through the self-service medicine vending machine;

Retrieving the prescription information of the patient according to the first identity information;

Determine the licensed pharmacist client corresponding to the self-service medicine vending machine according to the device identification;

Send the prescription information and the audio and video information to the licensed pharmacist client;

The licensed pharmacist client checks the patient's prescription information, and provides pharmaceutical services to the patient according to the prescription information and the audio and video information.

When patients purchase prescription drugs at the self-service drug vending machine, they must initiate an audio and video call through the self-service drug vending machine, and remotely connect with the licensed pharmacist. They can only purchase prescription drugs after obtaining the licensed pharmacist's medication guidance and prescription review. At the same time, the licensed pharmacist only needs to log in to the licensed pharmacist client and wait for the patient's video call to perform medication guidance and prescription review. This system obtains pharmacy services through video calls between patients and real licensed pharmacists, rather than simply text explanations or robot question-and-answer mode. At the same time, the system records and stores the entire audio and video call process, which improves the safety of prescription drug management and traceability.

Description of drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present invention or the prior art, the following will briefly introduce the drawings that need to be used in the description of the embodiments or the prior art. Obviously, the accompanying drawings in the following description are only These are some embodiments of the present invention. Those skilled in the art can also obtain other drawings based on these drawings without creative work.

in:

Fig. 1 is the application environment diagram of the implementation method of prescription drug remote pharmacy service in an embodiment;

Fig. 2 is a flowchart of a method for implementing remote pharmacy services for prescription drugs in one embodiment;

Fig. 3 is a structural block diagram of a remote pharmacy service system for prescription drugs in an embodiment;

Fig. 4 is a structural block diagram of a computer device in one embodiment.

Detailed ways

The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

With the development and progress of my country's medical field, especially the emergence of the "Internet + drug" prescription circulation model, patients can independently choose drug purchase channels with the prescriptions issued by medical institutions. Therefore, for patients to purchase prescription drugs at self-service drug vending machines At the same time, it must also comply with the relevant regulations of the regulatory authorities on the sale of prescription drugs and provide patients with a better drug purchase service experience. Currently, offline pharmacies and online pharmacies must have resident licensed pharmacists in order to meet the relevant regulations and procedures for selling prescription drugs. Instructions or robot question-and-answer methods are used to provide pharmaceutical services to patients, but this illegal operation ignores the particularity of prescription drugs, which leads to a series of chaos. Without solving the technical problems of Shanghai Su, this application provides a method for realizing remote pharmacy services for prescription drugs.

Fig. 1 is an application environment diagram of a method for realizing prescription drug remote pharmacy service in an embodiment. Referring to FIG. 1 , the method for implementing remote pharmacy services for prescription drugs is applied to a remote pharmacy service system for prescription drugs. The prescription drug remote pharmacy service system includes a terminal 110 and a server 120 . The terminal 110 and the server 120 are connected through a network. The terminal 110 may specifically be a desktop terminal or a mobile terminal, and the mobile terminal may specifically be at least one of a mobile phone, a tablet computer, a notebook computer, and the like. The server 120 can be implemented by an independent server or a server cluster composed of multiple servers. The terminal 110 is used to send the first identity information, audio and video information, and the device identification of the self-service drug vending machine to the server; the server 120 is used to retrieve the patient's prescription information according to the first identity information; according to the device Identify and determine the licensed pharmacist client corresponding to the self-service medicine vending machine; send the prescription information and the audio and video information to the licensed pharmacist client; the licensed pharmacist client checks the patient's prescription information, And provide pharmaceutical services to the patient according to the prescription information and the audio and video information

As shown in Fig. 2, in one embodiment, a method for realizing prescription drug remote pharmacy service is provided, the method includes:

Step 101: Obtain the patient's first identity information, audio and video information, and the device identification of the self-service medicine vending machine through the self-service medicine vending machine;

Step 102: retrieve the patient's prescription information according to the first identity information;

Step 103: Determine the licensed pharmacist client corresponding to the self-service medicine vending machine according to the device identification;

Step 104: Send the prescription information and the audio and video information to the licensed pharmacist client;

Step 105: The licensed pharmacist client reviews the patient's prescription information, and provides pharmaceutical services to the patient according to the prescription information and the audio and video information.

Specifically, the patient's audio and video call client is integrated inside the self-service medicine vending machine, and the patient can initiate an audio and video call application through the patient's audio and video call client, and the self-service medicine vending machine identifies the equipment of the self-service medicine vending machine And the first identity information of the patient is sent to the server, and the server invokes the prescription information in the national medical insurance system according to the first identity information, the prescription information corresponds to the first identity information, and the prescription information is processed according to the Certain rules generate a unique prescription number and prescription picture and store them in the prescription database, which are used by licensed pharmacists to review and associate with audio and video information. The server then determines the licensed pharmacist client corresponding to the self-service medicine vending machine according to the device identification, and enables the patient's audio and video call client to establish a call connection link with the licensed pharmacist client; the licensed pharmacist logs in to the licensed pharmacist by entering the login account number and password Client, log in to the licensed pharmacist client to collect the second identity information of the licensed pharmacist, the second identity information includes face information and fingerprint information, send the face information and fingerprint information to the server, and the server sends the face information And the fingerprint information will be compared with the identity information stored in the licensed pharmacist information database to determine whether the licensed pharmacist has the authority to log in to the licensed pharmacist client. After the licensed pharmacist logs in to the licensed pharmacist client successfully, when receiving the audio and video call application initiated by the patient's audio and video call client from the self-service drug vending machine, the licensed pharmacist will be prompted by ringing the bell. After the licensed pharmacist answers, and communicate with The patient makes a call, and the call content is formed into the above-mentioned audio and video information.

When patients purchase prescription drugs at the self-service drug vending machine, they must initiate an audio and video call through the self-service drug vending machine, and remotely connect with the licensed pharmacist. They can only purchase prescription drugs after obtaining the licensed pharmacist's medication guidance and prescription review. At the same time, the licensed pharmacist only needs to log in to the licensed pharmacist client and wait for the patient's video call to perform medication guidance and prescription review. This system obtains pharmacy services through video calls between patients and real licensed pharmacists, rather than simply text explanations or robot question-and-answer mode. At the same time, the system records and stores the entire audio and video call process, which improves the safety of prescription drug management and traceability.

In one embodiment, the retrieving the prescription information of the patient according to the first identity information includes:

The prescription information corresponding to the first identity information is retrieved from the prescription database.

In one embodiment, after the retrieval of the patient's prescription information according to the first identity information, further includes: associating and storing the retrieved prescription information with the audio and video information.

In one embodiment, the audio and video information includes: the first audio and video information provided by the patient to the licensed pharmacist, and the second audio and video information of the pharmaceutical service process provided by the licensed pharmacist to the patient .

In one embodiment, it also includes: the licensed pharmacist client acquires the second identity information of the licensed pharmacist; and compares it with the identity information stored in the licensed pharmacist information database to determine whether the licensed pharmacist has the right to log in to the licensed pharmacist. Pharmacist client.

In one embodiment, the second identity information includes: face information and fingerprint information.

In one embodiment, when the sampling rate of the first audio information collected by the audio input device is inconsistent with the sampling rate of the second audio information collected by the audio output device, the converting the format, mixing the format-converted first audio information and the second audio information to synthesize the audio information, and adding the audio information to the video information to form the audio and video information.

Specifically, when it is determined that the sampling rate of the first audio information collected by the audio input device of the patient's audio and video call client in the self-service drug vending machine is 16000Hz, 32Bit, 2 channels, the sampling rate of the second audio information collected by the audio output device is At 48000Hz, 32Bit, 1 channel, the sampling rate of the two is not the same. First, record the normal audio input and output. After the recording is completed, convert the audio file format recorded by the audio input device and the audio file recorded by the audio output device. , keep it consistent with the preset audio file format, and mix and synthesize the two. After the file synthesis is completed, add the synthesized audio file to the recorded video file to form a complete audio and video file.

The preset audio file format described herein is the file format configured in advance by the patient audio and video client: VM audio and video file=vi.f==defvi×lei:vi.tdef(def)×lei+vo.f= =defvo×leo:vo.tdef(def)×leo+m×lem; where VM represents the complete audio and video file, vi represents the audio file recorded by the audio input device, f represents the audio file format, and def represents the default audio File format, lei indicates the duration of the audio file recorded by the audio input device, tdef indicates the conversion of the file format, vo indicates the audio file recorded by the audio output device, leo indicates the duration of the file recorded by the audio output device, m indicates the recorded video file, and lem indicates the recording video file length.

A remote pharmacy service system for prescription drugs, as shown in Figure 3, the system includes:

An information acquisition module 20, configured to obtain the patient's first identity information, audio and video information, and the device identification of the self-service medicine vending machine through the self-service medicine vending machine;

The retrieval module 30, retrieves the prescription information of the patient according to the first identity information;

A determination module 40, configured to determine the licensed pharmacist client corresponding to the self-service medicine vending machine according to the device identification;

Auditing module 50, configured to send the prescription information and the audio and video information to the client of the licensed pharmacist; the client of the licensed pharmacist audits the patient's prescription information, and according to the prescription information and the The audio and video information provides pharmaceutical services to the patient.

Figure 4 shows a diagram of the internal structure of a computer device in one embodiment. Specifically, the computer device may be a terminal or a server. As shown in FIG. 4, the computer device includes a processor, a memory, and a network interface connected through a system bus. Wherein, the memory includes a non-volatile storage medium and an internal memory. The non-volatile storage medium of the computer device stores an operating system and also stores a computer program, and when the computer program is executed by the processor, the processor can realize the method for realizing the prescription drug remote pharmacy service. A computer program may also be stored in the internal memory, and when the computer program is executed by the processor, the processor may execute the method for realizing the remote pharmacy service of prescription drugs. Those skilled in the art can understand that the structure shown in Figure 4 is only a block diagram of a part of the structure related to the solution of the present application, and does not constitute a limitation to the computer equipment on which the solution of the application is applied. The specific computer equipment can be More or fewer components than shown in the figures may be included, or some components may be combined, or have a different arrangement of components.

A computer device, comprising a memory and a processor, the memory stores a computer program, and when the computer program is executed by the processor, the processor is made to perform the following steps:

Obtaining the patient's first identity information, audio and video information, and the device identification of the self-service medicine vending machine through the self-service medicine vending machine;

Retrieving the prescription information of the patient according to the first identity information;

Determine the licensed pharmacist client corresponding to the self-service medicine vending machine according to the device identification;

Send the prescription information and the audio and video information to the licensed pharmacist client;

The licensed pharmacist client checks the patient's prescription information, and provides pharmaceutical services to the patient according to the prescription information and the audio and video information.

A computer-readable storage medium storing a computer program, which when executed by a processor causes the processor to perform the following steps:

Obtaining the patient's first identity information, audio and video information, and the device identification of the self-service medicine vending machine through the self-service medicine vending machine;

Retrieving the prescription information of the patient according to the first identity information;

Determine the licensed pharmacist client corresponding to the self-service medicine vending machine according to the device identification;

Send the prescription information and the audio and video information to the licensed pharmacist client;

The licensed pharmacist client checks the patient's prescription information, and provides pharmaceutical services to the patient according to the prescription information and the audio and video information.

Those of ordinary skill in the art can understand that all or part of the processes in the methods of the above embodiments can be realized through computer programs to instruct related hardware, and the programs can be stored in a non-volatile computer-readable storage medium When the program is executed, it may include the processes of the embodiments of the above-mentioned methods. Wherein, any references to memory, storage, database or other media used in the various embodiments provided in the present application may include non-volatile and/or volatile memory. Nonvolatile memory can include read only memory (ROM), programmable ROM (PROM), electrically programmable ROM (EPROM), electrically erasable programmable ROM (EEPROM), or flash memory. Volatile memory can include random access memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in many forms such as Static RAM (SRAM), Dynamic RAM (DRAM), Synchronous DRAM (SDRAM), Double Data Rate SDRAM (DDRSDRAM), Enhanced SDRAM (ESDRAM), Synchronous Chain Synchlink DRAM (SLDRAM), memory bus (Rambus) direct RAM (RDRAM), direct memory bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM), etc.

The technical features of the above embodiments can be combined arbitrarily. To make the description concise, all possible combinations of the technical features in the above embodiments are not described. However, as long as there is no contradiction in the combination of these technical features, they should be It is considered to be within the range described in this specification.

The above-mentioned embodiments only express several implementation modes of the present application, and the description thereof is relatively specific and detailed, but should not be construed as limiting the patent scope of the present application. It should be noted that those skilled in the art can make several modifications and improvements without departing from the concept of the present application, and these all belong to the protection scope of the present application. Therefore, the scope of protection of the patent application should be based on the appended claims.

Claims (10)

1. A method for implementing a prescription drug remote medication service, the method comprising:

acquiring first identity information, audio and video information of a patient and an equipment identifier of a self-service medicine selling machine through the self-service medicine selling machine;

calling prescription information of the patient according to the first identity information;

determining a medical practitioner client corresponding to the self-service medicine selling machine according to the equipment identifier;

sending the prescription information and the audio and video information to the medical practitioner client;

and the medical practitioner client checks the patient prescription information and provides medical services for the patient according to the prescription information and the audio and video information.

2. The method of claim 1, wherein said retrieving prescription information for the patient based on the first identity information comprises:

and calling the prescription information corresponding to the first identity information from the prescription database.

3. The method of claim 2, wherein the retrieving the patient's prescription information based on the first identity information further comprises:

and associating and storing the called prescription information and the called audio and video information.

4. The prescription drug remote medication service implementation method of claim 3, wherein the audio-visual information comprises:

the medical practitioner is provided with first audio and video information for the patient and second audio and video information for the medical service process provided by the medical practitioner for the patient.

5. The method of claim 1, further comprising:

the medical practitioner client acquires second identity information of the medical practitioner; and comparing the identity information with the identity information stored in the medical practitioner information database to determine whether the medical practitioner has the right to log in the medical practitioner client.

6. The prescription drug remote medication service implementation method of claim 5,

the second identity information includes: face information and fingerprint information.

7. The method of claim 1, wherein the method further comprises: the audio and video information comprises: audio information and video information;

when the sampling rate of first audio information acquired by audio input equipment is inconsistent with the sampling rate of second audio information acquired by audio output equipment, converting the formats of the first audio information and the second audio information, mixing and synthesizing the first audio information and the second audio information after format conversion into audio information, and adding the audio information into the video information to form the audio and video information.

8. A prescription drug remote medication service system, the system comprising:

the information acquisition module is used for acquiring first identity information, audio and video information of a patient and an equipment identifier of the self-service medicine selling machine through the self-service medicine selling machine;

the calling module is used for calling the prescription information of the patient according to the first identity information;

the determining module is used for determining a medical practitioner client corresponding to the self-service medicine selling machine according to the equipment identifier;

the auditing module is used for sending the prescription information and the audio and video information to the medical practitioner client; and the medical practitioner client checks the patient prescription information and provides the medical services for the patient according to the prescription information and the audio and video information.

9. A computer device comprising a memory and a processor, the memory storing a computer program that, when executed by the processor, causes the processor to perform the steps of the method according to any one of claims 1 to 7.

10. A computer-readable storage medium, storing a computer program which, when executed by a processor, causes the processor to carry out the steps of the method according to any one of claims 1 to 7.

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