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CN115903720A - Fault diagnosis system and method for rail transit, and storage medium - Google Patents

Fault diagnosis system and method for rail transit, and storage medium Download PDF

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Publication number
CN115903720A
CN115903720A CN202111159970.2A CN202111159970A CN115903720A CN 115903720 A CN115903720 A CN 115903720A CN 202111159970 A CN202111159970 A CN 202111159970A CN 115903720 A CN115903720 A CN 115903720A
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fault
fault diagnosis
diagnosis
data
rail transit
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易际明
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BYD Co Ltd
BYD Communication Signal Co Ltd
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BYD Co Ltd
BYD Communication Signal Co Ltd
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Abstract

The invention provides a fault diagnosis system and method for rail transit and a storage medium, wherein the fault diagnosis system comprises the following steps: the system comprises network management equipment, a cloud platform and a fault diagnosis device, wherein the network management equipment is connected with a plurality of subsystems of the rail transit communication system so as to manage the subsystems; the cloud platform is used for receiving fault data which are uploaded by the network management equipment and correspond to a fault subsystem with a fault in the subsystems; the fault diagnosis device is used for acquiring fault data from the cloud platform, performing fault diagnosis on the fault subsystem according to the fault data, outputting a fault diagnosis result and outputting a fault solution corresponding to the fault diagnosis result. According to the fault diagnosis method and device, the fault data received from the cloud platform are obtained through the fault diagnosis device, intelligent fault diagnosis is carried out on the fault subsystem according to the fault data, the fault diagnosis result and the fault solution are output, maintenance personnel can conveniently and accurately judge the fault of the communication equipment, the solution is provided, efficiency is improved, and meanwhile human resources are saved.

Description

用于轨道交通的故障诊断系统及方法和存储介质Fault diagnosis system, method and storage medium for rail transit

技术领域technical field

本发明涉及通信技术领域,尤其是涉及一种用于轨道交通的故障诊断系统及方法和存储介质。The present invention relates to the technical field of communication, in particular to a fault diagnosis system, method and storage medium for rail transit.

背景技术Background technique

通信系统是轨道交通运营指挥、企业管理、公共安全治理及服务乘客的网络平台,也是轨道交通正常运转的神经系统,为列车运行过程中的快捷、安全及准点提供了基本保障。通信系统包括众多子系统例如传输系统、公务电话系统、专用电话系统、无线集群通信系统、CCTV(Closed-Circuit Television,闭路电视监控系统)、PA(Public Address,有线广播系统)、时钟系统、PIS(Passenger Information System,乘客导乘信息系统)等,通信系统在正常情况下应保证列车安全高效运营、为乘客出行提供高质量的服务保证,在异常情况下能迅速转变为供防灾救援和事故处理的指挥通信系统。The communication system is a network platform for rail transit operation command, enterprise management, public safety management, and passenger service. It is also the nervous system for the normal operation of rail transit, providing a basic guarantee for the speed, safety and punctuality of train operation. The communication system includes many subsystems such as transmission system, official telephone system, private telephone system, wireless trunking communication system, CCTV (Closed-Circuit Television, closed-circuit television monitoring system), PA (Public Address, cable broadcasting system), clock system, PIS (Passenger Information System, Passenger Information System), etc. Under normal circumstances, the communication system should ensure the safe and efficient operation of trains and provide high-quality service guarantee for passengers, and can quickly transform into disaster prevention and rescue and accident prevention under abnormal circumstances. Handling of the command communications system.

随着城市轨道交通客流持续上升,对通信系统及设备无故障运行的要求越来越高,通信系统维护管理部门需要对设备及系统的运行状态进行健康度评估,目前,在城市轨道通信系统中,通常会设置网络管理系统,例如时钟系统、CCTV、PIS、PA等系统均具有专门的网管系统,各网络管理系统负责监视系统设备、服务器、网络等故障信息。As the passenger flow of urban rail transit continues to rise, the requirements for the trouble-free operation of communication systems and equipment are getting higher and higher. The communication system maintenance management department needs to conduct health assessments on the operating status of equipment and systems. , A network management system is usually set up, such as the clock system, CCTV, PIS, PA and other systems all have a dedicated network management system, and each network management system is responsible for monitoring system equipment, servers, network and other fault information.

然而,通过网络管理系统对设备及系统的运行状态进行健康度评估时,各个系统分散且各自独立,无法形成与各个系统连接的故障诊断平台,且进行故障诊断时,需要逐级查询故障,效率低下且容易造成人力资源浪费。However, when the network management system is used to evaluate the health of equipment and system operating status, each system is scattered and independent, and it is impossible to form a fault diagnosis platform connected to each system. Low and easy to cause waste of human resources.

发明内容Contents of the invention

本发明旨在至少解决现有技术中存在的技术问题之一。The present invention aims to solve at least one of the technical problems existing in the prior art.

为此,本发明的一个目的在于提出一种用于轨道交通的故障诊断系统,该系统通过故障诊断装置从云平台获取故障数据,基于云平台对故障子系统的诊断进行统一管理,根据故障数据对故障子系统进行智能化的故障诊断,并输出故障诊断结果和故障解决方案,避免每次故障诊断均进行逐级查询或者直接使用专家库,导致的人力资源浪费和效率低下的问题,从而便于维修人员对通信设备的故障进行准确判断并给出解决方案,在提高效率的同时,节省人力资源。For this reason, an object of the present invention is to propose a kind of fault diagnosis system for rail transit, this system obtains fault data from cloud platform through fault diagnosis device, carries out unified management to the diagnosis of fault subsystem based on cloud platform, according to fault data Carry out intelligent fault diagnosis for the fault subsystem, and output fault diagnosis results and fault solutions, avoiding the problem of waste of human resources and low efficiency caused by step-by-step query or direct use of expert database for each fault diagnosis, so as to facilitate Maintenance personnel can accurately judge the failure of communication equipment and provide solutions, which can save human resources while improving efficiency.

为此,本发明的第二个目的在于提出一种用于轨道交通的故障诊断方法。For this reason, the second object of the present invention is to propose a fault diagnosis method for rail transit.

为此,本发明的第三个目的在于提出一种计算机可读存储介质。Therefore, a third object of the present invention is to provide a computer-readable storage medium.

为了达到上述目的,本发明的第一方面的实施例提出了一种用于轨道交通的故障诊断系统,该系统包括:网管设备,所述网管设备连接轨道交通通信系统的多个子系统,以管理多个所述子系统;云平台,用于接收所述网管设备上传的对应于多个所述子系统中出现故障的故障子系统的故障数据;故障诊断装置,用于从所述云平台获取所述故障数据,并根据所述故障数据对所述故障子系统进行故障诊断,输出故障诊断结果,并输出对应于所述故障诊断结果的故障解决方案。In order to achieve the above object, the embodiment of the first aspect of the present invention proposes a fault diagnosis system for rail transit, the system includes: network management equipment, the network management equipment is connected to multiple subsystems of the rail transit communication system to manage A plurality of said subsystems; a cloud platform, configured to receive fault data uploaded by said network management equipment corresponding to a faulty subsystem in a plurality of said subsystems; a fault diagnosis device, configured to obtain from said cloud platform the fault data, and perform fault diagnosis on the fault subsystem according to the fault data, output a fault diagnosis result, and output a fault solution corresponding to the fault diagnosis result.

根据本发明实施例的用于轨道交通的故障诊断系统,通过故障诊断装置从云平台获取故障数据,基于云平台对故障子系统的诊断进行统一管理,根据故障数据对故障子系统进行智能化的故障诊断,并输出故障诊断结果和故障解决方案,避免每次故障诊断均进行逐级查询或者直接使用专家库,导致的人力资源浪费和效率低下的问题,从而便于维修人员对通信设备的故障进行准确判断并给出解决方案,在提高效率的同时,节省人力资源。According to the fault diagnosis system for rail transit according to the embodiment of the present invention, the fault data is obtained from the cloud platform through the fault diagnosis device, and the diagnosis of the fault subsystem is uniformly managed based on the cloud platform, and the fault subsystem is intelligentized according to the fault data Fault diagnosis, and output fault diagnosis results and fault solutions, avoiding the problem of waste of human resources and low efficiency caused by step-by-step query or direct use of expert database for each fault diagnosis, so as to facilitate maintenance personnel to carry out troubleshooting on communication equipment faults Accurately judge and give solutions to save human resources while improving efficiency.

在一些实施例中,所述故障诊断装置包括:设备故障数据库,用于存储所述故障数据;匹配模块,用于获取所述故障数据,并根据所述故障数据从预设的知识库中匹配故障索引目录及对应的故障解决建议,根据匹配到的所述故障索引目录及所述故障解决建议对应输出所述故障诊断结果及所述故障解决方案。In some embodiments, the fault diagnosis device includes: an equipment fault database for storing the fault data; a matching module for acquiring the fault data and matching the fault data from a preset knowledge base The fault index directory and the corresponding fault solution suggestion, correspondingly output the fault diagnosis result and the fault solution according to the matched fault index directory and the fault solution suggestion.

在一些实施例中,所述故障诊断装置,用于轨道交通的故障诊断系统还包括:智能问答模块,用于接收用户输入的对应于所述故障数据的故障描述关键字,根据所述故障描述关键字从所述知识库中匹配得到对应的故障诊断结果及故障解决方案。In some embodiments, the fault diagnosis device for a rail transit fault diagnosis system further includes: an intelligent question answering module, configured to receive a fault description keyword corresponding to the fault data input by a user, and according to the fault description The keywords are matched from the knowledge base to obtain corresponding fault diagnosis results and fault solutions.

在一些实施例中,所述故障诊断装置,用于轨道交通的故障诊断系统还包括:智能诊断模块,用于接收输入对应于所述故障数据的故障描述信息,根据所述故障描述信息确定故障诊断模型,并配置至少一个检查点,对至少一个所述检查点进行分析,得到所述故障诊断结果及故障解决方案,其中,所述检查点包括遥测值、告警内容及日志脚本类型。In some embodiments, the fault diagnosis device for a rail transit fault diagnosis system further includes: an intelligent diagnosis module, configured to receive input fault description information corresponding to the fault data, and determine the fault according to the fault description information Diagnose the model, configure at least one checkpoint, and analyze at least one checkpoint to obtain the fault diagnosis result and fault solution, wherein the checkpoint includes telemetry value, alarm content and log script type.

在一些实施例中,所述智能诊断模块具体用于:比较所述遥测值与预设遥测阈值的大小,及比较所述告警内容的等级与预设告警等级的大小,及匹配日志脚本类型与规则日志脚本,以确定所述故障诊断结果及故障解决方案。In some embodiments, the intelligent diagnosis module is specifically used to: compare the telemetry value with the preset telemetry threshold value, compare the level of the alarm content with the size of the preset alarm level, and match the log script type with the Rule log script to determine the fault diagnosis result and fault solution.

在一些实施例中,所述故障诊断装置,还包括:专家库管理模块,用于根据所述故障数据向专家发送诊断提问订单,并接收所述专家针对所述诊断提问订单回复的诊断意见及维修建议,并根据所述诊断意见及维修建议对应生成所述故障诊断结果和故障解决方案。In some embodiments, the fault diagnosis device further includes: an expert database management module, configured to send a diagnosis question order to an expert according to the fault data, and receive a diagnosis opinion and a reply from the expert on the diagnosis question order. A maintenance suggestion, and correspondingly generate the fault diagnosis result and fault solution according to the diagnosis opinion and the maintenance suggestion.

在一些实施例中,所述故障诊断装置,还包括:风险模型,用于根据所述网管设备的运行数据确定故障报警规则,所述运行数据包括所述网管设备运行产生的元数据、遥测值和报警数据。In some embodiments, the fault diagnosis device further includes: a risk model, configured to determine fault alarm rules according to the operation data of the network management equipment, the operation data including metadata and telemetry values generated by the operation of the network management equipment and alarm data.

在一些实施例中,所述知识库还用于接收所述智能问答模块、智能诊断模块和专家库管理模块发送的故障诊断结果和故障解决方案,以进行数据更新。In some embodiments, the knowledge base is also used to receive fault diagnosis results and fault solutions sent by the intelligent question answering module, intelligent diagnosis module and expert database management module for data update.

在一些实施例中,所述故障诊断系统,还包括:资产管理模块,所述资产管理模块通过所述云平台与所述故障诊断连接,用于协助接收所述故障数据,并根据所述故障数据对所述故障子系统进行故障诊断。In some embodiments, the fault diagnosis system further includes: an asset management module connected to the fault diagnosis through the cloud platform, used to assist in receiving the fault data, and according to the fault The data is used for fault diagnosis of the faulty subsystem.

为实现上述目的,本发明第二方面的实施例提出了一种用于轨道交通的故障诊断方法,该方法包括:云平台接收网管设备上传的对应于多个子系统中出现故障的故障子系统的故障数据;故障诊断装置从所述云平台获取所述故障数据,并根据所述故障数据对所述故障子系统进行故障诊断,并输出故障诊断结果,并输出对应于所述故障诊断结果的故障解决方案。In order to achieve the above object, the embodiment of the second aspect of the present invention proposes a fault diagnosis method for rail transit, the method includes: the cloud platform receives the faulty subsystem uploaded by the network management device corresponding to the faulty subsystem in the multiple subsystems Fault data; the fault diagnosis device acquires the fault data from the cloud platform, and performs fault diagnosis on the fault subsystem according to the fault data, and outputs a fault diagnosis result, and outputs a fault corresponding to the fault diagnosis result solution.

根据本发明实施例的用于轨道交通的故障诊断方法,通过故障诊断装置从云平台获取故障数据,基于云平台对故障子系统的诊断进行统一管理,根据故障数据对故障子系统进行智能化的故障诊断,并输出故障诊断结果和故障解决方案,避免每次故障诊断均进行逐级查询或者直接使用专家库,导致的人力资源浪费和效率低下的问题,从而便于维修人员对通信设备的故障进行准确判断并给出解决方案,在提高效率的同时,节省人力资源。According to the fault diagnosis method for rail transit according to the embodiment of the present invention, the fault data is obtained from the cloud platform through the fault diagnosis device, and the diagnosis of the fault subsystem is uniformly managed based on the cloud platform, and the fault subsystem is intelligently diagnosed according to the fault data Fault diagnosis, and output fault diagnosis results and fault solutions, avoiding the problem of waste of human resources and low efficiency caused by step-by-step query or direct use of expert database for each fault diagnosis, so as to facilitate maintenance personnel to carry out troubleshooting on communication equipment faults Accurately judge and give solutions to save human resources while improving efficiency.

为实现上述目的,本发明第三方面的实施例提出了一种非临时性计算机可读存储介质,所述计算机可读存储介质上存储有用于轨道交通的故障诊断,所述用于轨道交通的故障诊断程序被处理器执行时实现如上述实施例所述的用于轨道交通的故障诊断方法。In order to achieve the above object, the embodiment of the third aspect of the present invention proposes a non-transitory computer-readable storage medium, and the computer-readable storage medium stores fault diagnosis for rail transit, and the fault diagnosis for rail transit When the fault diagnosis program is executed by the processor, the fault diagnosis method for rail transit as described in the above embodiments is realized.

本发明的附加方面和优点将在下面的描述中部分给出,部分将从下面的描述中变得明显,或通过本发明的实践了解到。Additional aspects and advantages of the invention will be set forth in the description which follows, and in part will be obvious from the description, or may be learned by practice of the invention.

附图说明Description of drawings

本发明的上述和/或附加的方面和优点从结合下面附图对实施例的描述中将变得明显和容易理解,其中:The above and/or additional aspects and advantages of the present invention will become apparent and comprehensible from the description of the embodiments in conjunction with the following drawings, wherein:

图1是根据本发明一个实施例的用于轨道交通的故障诊断系统的框图;Fig. 1 is a block diagram of a fault diagnosis system for rail transit according to an embodiment of the present invention;

图2是根据本发明一个具体实施例的用于轨道交通的故障诊断系统的示意图;Fig. 2 is a schematic diagram of a fault diagnosis system for rail transit according to a specific embodiment of the present invention;

图3是根据本发明一个实施例的自动检票系统的故障诊断方法的流程图;Fig. 3 is a flow chart of a fault diagnosis method for an automatic ticket checking system according to an embodiment of the present invention;

图4是根据本发明一个实施例的自动检票系统的故障诊断方法的流程图;Fig. 4 is a flowchart of a fault diagnosis method of an automatic ticket checking system according to an embodiment of the present invention;

图5是根据本发明一个实施例的自动检票系统的故障诊断方法的流程图;Fig. 5 is a flowchart of a fault diagnosis method for an automatic ticket checking system according to an embodiment of the present invention;

图6是根据本发明一个实施例的智能诊断模块的故障诊断过程的流程图;Fig. 6 is a flow chart of the fault diagnosis process of the intelligent diagnosis module according to one embodiment of the present invention;

图7是根据本发明一个实施例的自动检票系统的故障诊断方法的流程图;Fig. 7 is a flow chart of a fault diagnosis method for an automatic ticket checking system according to an embodiment of the present invention;

图8是根据本发明一个实施例的用于轨道交通的故障诊断方法的流程图。Fig. 8 is a flowchart of a fault diagnosis method for rail transit according to an embodiment of the present invention.

具体实施方式Detailed ways

下面详细描述本发明的实施例,参考附图描述的实施例是示例性的,下面详细描述本发明的实施例。Embodiments of the present invention are described in detail below, and the embodiments described with reference to the drawings are exemplary, and embodiments of the present invention are described in detail below.

以下对本发明实施例的用于轨道交通的故障诊断系统进行说明。The fault diagnosis system for rail transit according to the embodiment of the present invention will be described below.

下面结合图1描述本发明实施例的用于轨道交通的故障诊断系统,如图1所示,本发明实施例的用于轨道交通的故障诊断系统1包括:网管设备10、云平台11和故障诊断装置12,其中,网管设备10连接轨道交通通信系统的多个子系统,以管理多个子系统;云平台11用于接收网管设备10上传的对应于多个子系统中出现故障的故障子系统的故障数据;故障诊断装置12用于从云平台11获取故障数据,并根据故障数据对故障子系统进行故障诊断,输出故障诊断结果,并输出对应于故障诊断结果的故障解决方案。其中,云平台11包括设备管理模块和设备模型管理模块,设备模型管理模块用于管理通信系统的各个故障诊断模型;设备管理模块用于管理通信系统所涉及的子系统的设备。Describe below in conjunction with Fig. 1 the fault diagnosis system for rail transit of the embodiment of the present invention, as shown in Figure 1, the fault diagnosis system 1 for rail transit of the embodiment of the present invention includes: network management equipment 10, cloud platform 11 and fault Diagnosis device 12, wherein, the network management equipment 10 is connected to multiple subsystems of the rail transit communication system to manage multiple subsystems; the cloud platform 11 is used to receive the fault corresponding to the faulty subsystem in the multiple subsystems uploaded by the network management equipment 10 Data; the fault diagnosis device 12 is used to obtain fault data from the cloud platform 11, perform fault diagnosis on the fault subsystem according to the fault data, output the fault diagnosis result, and output the fault solution corresponding to the fault diagnosis result. Among them, the cloud platform 11 includes a device management module and a device model management module. The device model management module is used to manage various fault diagnosis models of the communication system; the device management module is used to manage the devices of the subsystems involved in the communication system.

在实施例中,如图2所示,为本发明一个具体实施例的用于轨道交通的故障诊断系统的示意图。网管设备10例如CCTV网管、PIS网管、时钟网管及传输网管等,上述网管设备10实时获取与之对应的子系统、设备、服务器及网络等故障信息,并将获取设备的故障数据上传至云平台11,故障诊断装置12从云平台11获取设备的故障数据,故障诊断装置12通过预先设置在故障诊断系统1中的设备故障模型库14、智能问答模块16以及设备风险模型19,采用智能化及大数据等技术手段,对故障数据进行分析,以对故障子系统已经发生的故障进行智能故障诊断,并给出关于该故障的解决方案,可以理解的是,故障诊断结果用于为传输子系统、公务电话子系统、无线集群子系统、CCTV子系统、PA子系统、时钟子系统及PIS子系统提供故障诊断结果,并显示故障的基础信息、异常项及各个检查结果等,由此,基于该故障诊断系统1对子系统出现的故障进行智能化诊断,以形成与各个子系统连接的故障诊断系统,避免在网管设备10发生故障时,逐级查找故障的问题,造成资源浪费的问题,并基于云平台11将子系统中的故障数据传输至故障诊断装置12,以对子系统的故障诊断进行统一管理,并根据故障数据对网管设备10中出现故障的子系统进行准确判断,并给出故障诊断的解决方案,从而极大的提高了故障诊断的效率,节约了人力资源。In the embodiment, as shown in FIG. 2 , it is a schematic diagram of a fault diagnosis system for rail transit according to a specific embodiment of the present invention. Network management equipment 10, such as CCTV network management, PIS network management, clock network management and transmission network management, etc., the above-mentioned network management equipment 10 obtains the fault information of corresponding subsystems, equipment, servers and networks in real time, and uploads the fault data of the acquired equipment to the cloud platform 11. The fault diagnosis device 12 obtains the fault data of the equipment from the cloud platform 11. The fault diagnosis device 12 uses the intelligent and Big data and other technical means analyze the fault data to carry out intelligent fault diagnosis on the fault that has occurred in the fault subsystem, and give a solution to the fault. It is understandable that the fault diagnosis results are used for the transmission subsystem , business telephone subsystem, wireless trunking subsystem, CCTV subsystem, PA subsystem, clock subsystem and PIS subsystem provide fault diagnosis results, and display the basic information of the fault, abnormal items and various inspection results, etc., thus, based on The fault diagnosis system 1 intelligently diagnoses the faults of the subsystems to form a fault diagnosis system connected with each subsystem, avoiding the problem of finding faults step by step when the network management device 10 fails, resulting in waste of resources. And based on the cloud platform 11, the fault data in the subsystem is transmitted to the fault diagnosis device 12, so as to uniformly manage the fault diagnosis of the subsystem, and accurately judge the faulty subsystem in the network management equipment 10 according to the fault data, and give A solution for fault diagnosis, which greatly improves the efficiency of fault diagnosis and saves human resources.

根据本发明实施例的用于轨道交通的故障诊断系统1,通过故障诊断装置12从云平台11获取故障数据,基于云平台11对故障子系统的诊断进行统一管理,根据故障数据对故障子系统进行智能化的故障诊断,并输出故障诊断结果和故障解决方案,避免每次故障诊断均进行逐级查询或者直接使用专家库,导致的人力资源浪费和效率低下的问题,从而便于维修人员对通信设备的故障进行准确判断并给出解决方案,在提高效率的同时,节省人力资源。According to the fault diagnosis system 1 for rail transit according to the embodiment of the present invention, the fault data is obtained from the cloud platform 11 through the fault diagnosis device 12, and the diagnosis of the fault subsystem is uniformly managed based on the cloud platform 11, and the fault subsystem is diagnosed according to the fault data. Carry out intelligent fault diagnosis, and output fault diagnosis results and fault solutions, avoiding the problem of waste of human resources and low efficiency caused by step-by-step query or direct use of expert database for each fault diagnosis, so as to facilitate maintenance personnel to communicate Accurately judge equipment failures and provide solutions to save human resources while improving efficiency.

在一些实施例中,如图2所示,故障诊断装置12包括:设备故障数据库14,用于存储故障数据;匹配模块,用于获取故障数据,并根据故障数据从预设的知识库15中匹配故障索引目录及对应的故障解决建议,根据匹配到的故障索引目录及故障解决建议对应输出故障诊断结果及解决方案。In some embodiments, as shown in FIG. 2 , the fault diagnosis device 12 includes: an equipment fault database 14 for storing fault data; Match the fault index catalog and the corresponding fault solution suggestions, and output the fault diagnosis results and solutions according to the matched fault index catalog and fault solution suggestions.

在实施例中,当PIS网管接收到故障子系统例如自动检票子系统的故障数据后,需要对自动检票子系统出现的故障进行查询,具体地,设备故障数据库14或者故障管理模块13通过云平台11接收该故障数据,并将该故障数据进行存储,匹配模块根据获取的故障数据,从知识库15中检索与故障数据对应的故障诊断结果和故障诊断解决方案,可以理解的是,知识库15是预置在故障诊断装置12中的,并基于各个专业系统和设备的运维知识库,构建常见问题索引目录及解决方案推荐,从而在用户遇到问题时进行故障自助查询,通过依次对子系统、物模型例如摄像头、故障名称及解决方案依次选择,从而查找相应的解决方案,以实现故障诊断和解决。其中,故障管理模块13保存接收到的故障数据,并显示故障诊断系统总体故障数据,包括故障级别、故障码、故障内容、故障处理状态及故障发生的时间等数据。设备故障数据库14通过云平台11与网管设备10连接,用于接收和存储设备的维修数据、故障数据、维修记录和日志脚本类型等数据。In the embodiment, after the PIS network manager receives the failure data of the failure subsystem such as the automatic ticket checking subsystem, it needs to query the failure of the automatic ticket checking subsystem, specifically, the equipment failure database 14 or the failure management module 13 through the cloud platform 11 Receive the fault data and store the fault data. The matching module retrieves the fault diagnosis results and fault diagnosis solutions corresponding to the fault data from the knowledge base 15 according to the acquired fault data. It can be understood that the knowledge base 15 It is preset in the fault diagnosis device 12, and based on the operation and maintenance knowledge base of each professional system and equipment, the common problem index catalog and solution recommendation are constructed, so that when the user encounters a problem, the fault self-service query can be performed, and the sub- System, physical model such as camera, fault name and solution are selected in turn to find the corresponding solution to realize fault diagnosis and resolution. Among them, the fault management module 13 saves the received fault data, and displays the overall fault data of the fault diagnosis system, including data such as fault level, fault code, fault content, fault processing status, and fault occurrence time. The equipment fault database 14 is connected with the network management equipment 10 through the cloud platform 11, and is used for receiving and storing data such as equipment maintenance data, failure data, maintenance records and log script types.

在另一些实施例中,故障解决方案管理模块21基于知识库,将已经解决的故障录入到知识库的故障解决方案管理模块21中。In other embodiments, the fault solution management module 21 records the resolved faults into the fault solution management module 21 of the knowledge base based on the knowledge base.

举例而言,以子系统为自动检票系统为例,对该故障诊断系统1的故障诊断流程进行示例性描述。如图3所示,展示了本发明一个实施例的自动检票系统的故障诊断方法的流程图。在实施例中,该故障诊断过程主要依靠知识库实现。For example, taking the automatic ticket checking system as an example of the subsystem, the fault diagnosis process of the fault diagnosis system 1 will be exemplarily described. As shown in FIG. 3 , it shows a flowchart of a fault diagnosis method for an automatic ticket checking system according to an embodiment of the present invention. In an embodiment, the fault diagnosis process is mainly realized by knowledge base.

步骤S20,自动售票机发生故障时,通过云平台上报自动售票机子系统的故障数据,包括遥测值、告警内容以及日志脚本类型,其中,遥测值包括自动售票机的自动运行状态、服务状态、设备故障状态、连接状态等数据。Step S20, when the automatic ticket vending machine fails, report the fault data of the automatic ticket vending machine subsystem through the cloud platform, including the telemetry value, alarm content and log script type, wherein the telemetry value includes the automatic operation status, service status, and equipment status of the automatic ticket vending machine. Fault status, connection status and other data.

步骤S21,故障诊断装置获取自动售票机的故障数据,并将售票机的故障数据存储至设备故障数据库。In step S21, the fault diagnosis device acquires fault data of the automatic ticket vending machine, and stores the fault data of the ticket vending machine in the equipment fault database.

步骤S22,根据获取的故障数据从预设的知识库中匹配故障索引目录及对应的故障解决方案,根据匹配到的故障索引目录及故障解决建议对应输出故障诊断结果及故障解决方案。Step S22, match the fault index catalog and corresponding fault solutions from the preset knowledge base according to the acquired fault data, and output fault diagnosis results and fault solutions according to the matched fault index catalog and fault solution suggestions.

在一些实施例中,如图2所示,故障诊断装置12还包括:智能问答模块16,用于接收用户输入的对应于故障数据的故障描述关键字,根据故障描述关键字从知识库15中匹配得到对应的故障诊断结果及故障解决方案。In some embodiments, as shown in FIG. 2 , the fault diagnosis device 12 further includes: an intelligent question-and-answer module 16, configured to receive the fault description keywords corresponding to the fault data input by the user, and select the fault description keywords from the knowledge base 15 according to the fault description keywords Match to get the corresponding fault diagnosis results and fault solutions.

在实施例中,故障诊断系统进行故障诊断的过程是流程化的,在进行故障诊断时,还可以通过智能问答模块16例如智能问答机器人对故障数据进行诊断,智能问答机器人是基于各个专业系统及设备运维知识库的工具,通过接收用户输入的关键字,在知识库中匹配相关文档,并将结果推荐给用户,以进行故障排查。其中,通过设置知识库对知识进行模板及版本规范化管理,支持对文档进行编辑及关注,使得保存的文档资料可以支持故障诊断的推进。In the embodiment, the process of fault diagnosis by the fault diagnosis system is streamlined. When performing fault diagnosis, the fault data can also be diagnosed through an intelligent question and answer module 16 such as an intelligent question and answer robot. The intelligent question and answer robot is based on various professional systems and The tool of the equipment operation and maintenance knowledge base receives keywords input by users, matches relevant documents in the knowledge base, and recommends the results to users for troubleshooting. Among them, the template and version standardization management of knowledge is carried out by setting up the knowledge base, and the editing and attention of documents are supported, so that the saved documents can support the advancement of fault diagnosis.

举例而言,如图4所示,为本发明另一个实施例的自动检票系统的故障诊断方法的流程图。在实施例中,该故障诊断过程主要依靠智能问答模块实现。For example, as shown in FIG. 4 , it is a flowchart of a fault diagnosis method for an automatic ticket checking system according to another embodiment of the present invention. In an embodiment, the fault diagnosis process is mainly implemented by an intelligent question answering module.

步骤S20,自动售票机发生故障时,通过云平台上报自动售票机的故障数据,包括遥测值、告警内容以及日志脚本类型,其中,遥测值包括自动售票机的自动运行状态、服务状态、设备故障状态、连接状态等数据。Step S20, when the automatic ticket vending machine fails, report the fault data of the automatic ticket vending machine through the cloud platform, including telemetry value, alarm content and log script type, wherein the telemetry value includes the automatic operation state, service state, and equipment failure of the automatic ticket vending machine status, connection status and other data.

步骤S21,故障诊断装置获取自动售票机的故障数据,并将售票机的故障数据存储至设备故障数据库。In step S21, the fault diagnosis device acquires fault data of the automatic ticket vending machine, and stores the fault data of the ticket vending machine in the equipment fault database.

步骤S22,根据获取的故障数据从预设的知识库中匹配故障索引目录及对应的故障解决方案,但并未搜索出故障诊断结果和故障解决方案,此时,执行步骤S23。Step S22, match the fault index catalog and the corresponding fault solution from the preset knowledge base according to the acquired fault data, but the fault diagnosis result and fault solution are not searched, at this time, execute step S23.

步骤S23,接收用户输入的对应于故障数据的故障描述关键字,根据故障描述关键字从知识库中匹配得到对应的故障诊断结果及故障解决方案。Step S23, receiving the fault description keywords corresponding to the fault data input by the user, and matching the corresponding fault diagnosis results and fault solutions from the knowledge base according to the fault description keywords.

在一些实施例中,如图2所示,故障诊断装置12还包括:智能诊断模块17,用于接收输入对应于故障数据的故障描述信息,根据故障描述信息确定故障诊断模型,并配置至少一个检查点,对至少一个检查点进行分析,得到故障诊断结果及故障解决方案,其中,检查点包括遥测值、告警内容及日志脚本类型。可以理解的是,故障诊断模型用于管理通信通信系统中各个设备故障的诊断模型。In some embodiments, as shown in FIG. 2, the fault diagnosis device 12 further includes: an intelligent diagnosis module 17, configured to receive input fault description information corresponding to fault data, determine a fault diagnosis model according to the fault description information, and configure at least one A checkpoint is to analyze at least one checkpoint to obtain a fault diagnosis result and a fault solution, wherein the checkpoint includes a telemetry value, an alarm content, and a log script type. It can be understood that the fault diagnosis model is used to manage the diagnosis model of each device fault in the communication system.

在实施例中,通过智能诊断模块17进行故障诊断时,对子系统及故障时间添加描述信息,并根据描述信息进行诊断,若诊断结果不够全面,则可更改故障描述信息,例如更改故障时间在重新诊断,诊断完成后可生成报告,从而确定故障诊断结果及故障解决方案。In the embodiment, when the fault diagnosis is carried out by the intelligent diagnosis module 17, description information is added to the subsystem and the fault time, and the diagnosis is carried out according to the description information. Re-diagnose, and generate a report after the diagnosis is completed, so as to determine the fault diagnosis result and fault solution.

具体地,智能诊断模块17作为故障诊断的依据,根据子系统或者物模型对遥测值、告警内容及日志脚本类型进行模型创建,包括设备所在的子系统、所属的物模型、故障码以及检查点等信息,检查点可以根据遥测值、告警内容和日志脚本类型的规则进行设置,通过对设置的检查点进行故障分析,使得故障诊断结果更加全面准确。Specifically, the intelligent diagnosis module 17 is used as the basis for fault diagnosis, and creates models for telemetry values, alarm content, and log script types according to subsystems or object models, including the subsystem where the equipment is located, the object model it belongs to, fault codes, and checkpoints. and other information, checkpoints can be set according to the rules of telemetry values, alarm content, and log script types. By performing fault analysis on the set checkpoints, the fault diagnosis results are more comprehensive and accurate.

举例而言,如图5所示,为本发明又一个实施例的自动检票系统的故障诊断方法的流程图。在实施例中,该故障诊断过程主要依靠智能诊断模块实现。For example, as shown in FIG. 5 , it is a flowchart of a fault diagnosis method for an automatic ticket checking system according to another embodiment of the present invention. In the embodiment, the fault diagnosis process is mainly realized by the intelligent diagnosis module.

步骤S20,自动售票机发生故障时,通过云平台上报自动售票机的故障数据,包括遥测值、告警内容以及日志脚本类型,其中,遥测值包括自动售票机的自动运行状态、服务状态、设备故障状态、连接状态等数据。Step S20, when the automatic ticket vending machine fails, report the fault data of the automatic ticket vending machine through the cloud platform, including telemetry value, alarm content and log script type, wherein the telemetry value includes the automatic operation state, service state, and equipment failure of the automatic ticket vending machine status, connection status and other data.

步骤S21,故障诊断装置获取自动售票机的故障数据,并将售票机的故障数据存储至设备故障数据库。In step S21, the fault diagnosis device acquires fault data of the automatic ticket vending machine, and stores the fault data of the ticket vending machine in the equipment fault database.

步骤S22,根据获取的故障数据从预设的知识库中匹配故障索引目录及对应的故障解决方案,但并未搜索出故障诊断结果和故障解决方案,此时,执行步骤S23。Step S22, match the fault index catalog and the corresponding fault solution from the preset knowledge base according to the acquired fault data, but the fault diagnosis result and fault solution are not searched, at this time, execute step S23.

步骤S23,接收用户输入的对应于故障数据的故障描述关键字,根据故障描述关键字从知识库中匹配得到对应的故障诊断结果及故障解决方案,但并未搜索出故障诊断结果和故障解决方案,此时,执行步骤S24。Step S23: Receive the fault description keywords corresponding to the fault data input by the user, and obtain the corresponding fault diagnosis results and fault solutions from the knowledge base according to the fault description keywords, but the fault diagnosis results and fault solutions have not been searched , at this time, step S24 is performed.

步骤S24,接收输入对应于故障数据的故障描述信息,根据故障描述信息确定故障诊断模型,并配置至少一个检查点,对至少一个检查点进行分析,得到故障诊断结果及故障解决方案。Step S24, receiving and inputting fault description information corresponding to the fault data, determining a fault diagnosis model according to the fault description information, configuring at least one checkpoint, analyzing at least one checkpoint, and obtaining fault diagnosis results and fault solutions.

在一些实施例中,如图2所示,智能诊断模块17具体用于:比较遥测值与预设遥测阈值的大小,及比较告警内容的等级与预设告警等级的大小,及匹配日志脚本类型与规则日志脚本,以确定故障诊断结果及故障解决方案。In some embodiments, as shown in FIG. 2 , the intelligent diagnosis module 17 is specifically used to: compare the size of the telemetry value with the preset telemetry threshold, compare the level of the alarm content with the size of the preset alarm level, and match the log script type and rule log scripts to determine fault diagnosis results and fault solutions.

在实施例中,通过智能诊断模块17进行故障诊断时,对故障模型设置的检查点进行分析,例如比较遥测值和预设测阈值的大小,以及对遥测值的指标及关系等字段进行分析,并比较告警内容的等级与预设告警等级的大小,及匹配日志脚本类型与规则日志脚本,以确定故障诊断结果及故障解决方案。In the embodiment, when the fault diagnosis is performed by the intelligent diagnosis module 17, the checkpoints set by the fault model are analyzed, such as comparing the size of the telemetry value and the preset threshold value, and analyzing fields such as the index and relationship of the telemetry value, And compare the level of the alarm content with the size of the preset alarm level, and match the log script type with the rule log script to determine the fault diagnosis result and fault solution.

具体地,结合图6对本发明实施例的智能诊断模块的故障诊断过程进行说明,如图6所示,为本发明一个实施例的智能诊断模块的故障诊断过程的流程图。Specifically, the fault diagnosis process of the intelligent diagnosis module of the embodiment of the present invention is described in conjunction with FIG. 6 , as shown in FIG. 6 , which is a flow chart of the fault diagnosis process of the intelligent diagnosis module of an embodiment of the present invention.

步骤S11,输入故障描述,故障描述包括子系统、物模型、设备、故障码以及故障描述等信息。Step S11, inputting a fault description, which includes information such as subsystems, physical models, equipment, fault codes, and fault descriptions.

步骤S12,故障模型选择,对已经确定的故障设备进行诊断,并对故障诊断的时间进行设定,以作为故障诊断的依据。Step S12, fault model selection, diagnoses the determined faulty equipment, and sets the fault diagnosis time as a basis for fault diagnosis.

步骤S13,检查点的设置,根据故障诊断模型对设备检查点规则内对应需要检查设备进行选择,并对故障诊断模型设置至少一个检查点。Step S13 , checkpoint setting, selects the corresponding equipment to be inspected in the equipment checkpoint rules according to the fault diagnosis model, and sets at least one checkpoint for the fault diagnosis model.

步骤S14,故障诊断,根据故障诊断模型的检查点进行故障分析,以确定故障诊断结果及故障解决方案。Step S14, fault diagnosis, performing fault analysis according to the checkpoints of the fault diagnosis model to determine the fault diagnosis result and fault solution.

步骤S15,诊断结果,故障诊断完成后根据诊断结果生成报告,显示故障信息及各个检查点的结果。Step S15, diagnosis result, after the fault diagnosis is completed, a report is generated according to the diagnosis result, displaying the fault information and the results of each check point.

步骤S16,生成报告,诊断结果已经明确故障原因,可生成报告将故障诊断结果保存至知识库以便查询。Step S16, generate a report, the diagnosis result has identified the cause of the fault, a report can be generated to save the fault diagnosis result to the knowledge base for query.

步骤S17,数据源,包括运维知识库、遥测值、日志脚本类型及告警内容。运维知识库为解决方案检索以及智能问答这两个方法提供知识检索,而专家诊断能将诊断结果添加到知识库中。智能诊断则能将遥测值、日志、告警数据与故障诊断模板的检查点一一对应,得出故障诊断结果。Step S17, data source, including operation and maintenance knowledge base, telemetry value, log script type and alarm content. The operation and maintenance knowledge base provides knowledge retrieval for the two methods of solution retrieval and intelligent question answering, while expert diagnosis can add the diagnosis results to the knowledge base. Intelligent diagnosis can match the telemetry value, log, and alarm data with the checkpoints of the fault diagnosis template one by one, and obtain the fault diagnosis result.

在一些实施例中,如图2所示,故障诊断装置12,还包括:专家库管理模块18,用于根据故障数据向专家发送诊断提问订单,并接收专家针对诊断提问订单回复的诊断意见及维修建议,并根据诊断意见及维修建议对应生成故障诊断结果和故障解决方案。具体地,对于维修出现的疑难故障问题,用户可以向专家发出诊断提问订单,由专家对该提问订单中的问题进行诊断,并接收专家针对诊断提问订单回复的诊断意见及维修建议,并根据诊断意见及维修建议生成故障诊断结果和故障解决方案,从而高效快速的解决出现的故障,以保障通信系统及子系统安全、可靠及高效运行。In some embodiments, as shown in FIG. 2 , the fault diagnosis device 12 also includes: an expert library management module 18, which is used to send a diagnosis question order to an expert according to the fault data, and receive the expert's diagnosis opinion and reply to the diagnosis question order. Maintenance suggestions, and correspondingly generate fault diagnosis results and fault solutions based on diagnostic opinions and maintenance suggestions. Specifically, for difficult faults in maintenance, the user can issue a diagnostic question order to the expert, and the expert will diagnose the problem in the question order, and receive the diagnostic opinion and maintenance suggestion replied by the expert to the diagnostic question order, and according to the diagnosis Opinions and maintenance suggestions generate fault diagnosis results and fault solutions, so as to solve the faults efficiently and quickly, so as to ensure the safe, reliable and efficient operation of the communication system and subsystems.

举例而言,如图7所示,为本发明另一个实施例的自动检票系统的故障诊断方法的流程图。在实施例中,该故障诊断过程主要依靠专家库管理模块实现。For example, as shown in FIG. 7 , it is a flowchart of a fault diagnosis method for an automatic ticket checking system according to another embodiment of the present invention. In the embodiment, the fault diagnosis process is mainly implemented by the expert database management module.

步骤S20,自动售票机发生故障时,通过云平台上报自动售票机的故障数据,包括遥测值、告警内容以及日志脚本类型,其中,遥测值包括自动售票机的自动运行状态、服务状态、设备故障状态、连接状态等数据。Step S20, when the automatic ticket vending machine fails, report the fault data of the automatic ticket vending machine through the cloud platform, including telemetry value, alarm content and log script type, wherein the telemetry value includes the automatic operation state, service state, and equipment failure of the automatic ticket vending machine status, connection status and other data.

步骤S21,故障诊断装置获取自动售票机的故障数据,并将售票机的故障数据存储至设备故障数据库。In step S21, the fault diagnosis device acquires fault data of the automatic ticket vending machine, and stores the fault data of the ticket vending machine in the equipment fault database.

步骤S22,根据获取的故障数据从预设的知识库中匹配故障索引目录及对应的故障解决方案,但并未搜索出故障诊断结果和故障解决方案,此时,执行步骤S23。Step S22, match the fault index catalog and the corresponding fault solution from the preset knowledge base according to the acquired fault data, but the fault diagnosis result and fault solution are not searched, at this time, execute step S23.

步骤S23,接收用户输入的对应于故障数据的故障描述关键字,根据故障描述关键字从知识库中匹配得到对应的故障诊断结果及故障解决方案,但并未搜索出故障诊断结果和故障解决方案,此时,执行步骤S24。Step S23: Receive the fault description keywords corresponding to the fault data input by the user, and obtain the corresponding fault diagnosis results and fault solutions from the knowledge base according to the fault description keywords, but the fault diagnosis results and fault solutions have not been searched , at this time, step S24 is performed.

步骤S24,接收输入对应于故障数据的故障描述信息,根据故障描述信息确定故障诊断模型,并配置至少一个检查点,对至少一个检查点进行分析,得到故障诊断结果及故障解决方案,但并未搜索出故障诊断结果和故障解决方案,此时,执行步骤S25。Step S24, receiving and inputting the fault description information corresponding to the fault data, determining the fault diagnosis model according to the fault description information, configuring at least one checkpoint, analyzing at least one checkpoint, and obtaining the fault diagnosis result and fault solution, but not Search out the fault diagnosis result and fault solution, at this time, execute step S25.

步骤S25,根据故障数据向专家发送诊断提问订单,并接收专家针对诊断提问订单回复的诊断意见及维修建议,并根据诊断意见及维修建议对应生成故障诊断结果和故障解决方案。Step S25: Send a diagnostic inquiry order to the expert according to the fault data, receive diagnostic opinions and maintenance suggestions from the experts in response to the diagnostic inquiry order, and generate fault diagnosis results and fault solutions correspondingly according to the diagnostic opinions and maintenance suggestions.

在一些实施例中,如图2所示,故障诊断装置12,还包括:风险模型19,用于根据网管设备10的运行数据确定故障报警规则,运行数据包括网管设备10运行产生的元数据、遥测值和报警数据。具体地,风险模型19根据网管设备运行产生的元数据、遥测值及报警数据确定故障报警规则,换言之,当网管设备10在一定时间范围内的一个或者多个告警出现多次,例如告警次数大于设定阈值,则将该告警作为可能存在的故障来源。In some embodiments, as shown in FIG. 2 , the fault diagnosis device 12 further includes: a risk model 19, configured to determine a fault alarm rule according to the operation data of the network management device 10, the operation data including metadata generated by the operation of the network management device 10, Telemetry and alarm data. Specifically, the risk model 19 determines fault alarm rules according to the metadata, telemetry values and alarm data generated by the operation of the network management equipment. In other words, when one or more alarms of the network management equipment 10 occur multiple times within a certain time range, for example, If the threshold is set, the alarm is regarded as a possible fault source.

在一些实施例中,如图2所示,知识库15还用于接收智能问答模块16、智能诊断模块17和专家库管理模块18发送的故障诊断结果和故障解决方案,以进行数据更新。具体地,为了完善知识库,运维人员或者专家确定子系统的故障诊断结果和故障解决方案后,可将故障诊断诊断结果和故障解决方案录入知识库中,以便后续发生类似故障时,可从知识库中搜索对应的故障诊断结果和故障解决方案,从而丰富故障诊断,便于后续知识库的检索。In some embodiments, as shown in FIG. 2 , knowledge base 15 is also used to receive fault diagnosis results and fault solutions sent by intelligent question answering module 16 , intelligent diagnosis module 17 and expert database management module 18 for data update. Specifically, in order to improve the knowledge base, after the operation and maintenance personnel or experts determine the fault diagnosis results and fault solutions of the subsystem, they can enter the fault diagnosis results and fault solutions into the knowledge base, so that when similar faults occur in the future, they can be retrieved from the The corresponding fault diagnosis results and fault solutions are searched in the knowledge base to enrich the fault diagnosis and facilitate subsequent knowledge base retrieval.

在一些实施例中,如图2所示,故障诊断系统1,还包括:资产管理模块20,资产管理模块20通过云平台11与故障诊断装置12连接,用于协助接收故障数据,并根据故障数据对故障子系统进行故障诊断。In some embodiments, as shown in FIG. 2, the fault diagnosis system 1 further includes: an asset management module 20, which is connected to the fault diagnosis device 12 through the cloud platform 11, and is used to assist in receiving fault data, and according to the fault The data is used for fault diagnosis of faulty subsystems.

在实施例中,资产管理模块20可协助获取故障数据、维修维护、工单等数据,以使获取到的维修维护数据、故障数据更加全面,资产管理模块中涉及通信资产的设备故障维修功能,将会在资产管理模块的设备故障数据库同步更新数据,例如故障码和处理状态等数据。In an embodiment, the asset management module 20 can assist in obtaining data such as fault data, repair and maintenance, and work orders, so as to make the obtained repair and maintenance data and fault data more comprehensive. In the asset management module, the equipment fault repair function related to communication assets, Data will be updated synchronously in the equipment fault database of the asset management module, such as fault codes and processing status.

在另一些实施例中,如图2所示,故障诊断装置12还包括工单管理模块21,工单管理模块21用于对通信系统故障产生的工单进行管理。In some other embodiments, as shown in FIG. 2 , the fault diagnosis device 12 further includes a work order management module 21, and the work order management module 21 is configured to manage work orders generated by communication system failures.

根据本发明实施例的用于轨道交通的故障诊断系统1,通过故障诊断装置12从云平台11获取故障数据,基于云平台11对故障子系统的诊断进行统一管理,根据故障数据对故障子系统进行智能化的故障诊断,并输出故障诊断结果和故障解决方案,避免每次故障诊断均进行逐级查询或者直接使用专家库,导致的人力资源浪费和效率低下的问题,从而便于维修人员对通信设备的故障进行准确判断并给出解决方案,在提高效率的同时,节省人力资源。According to the fault diagnosis system 1 for rail transit according to the embodiment of the present invention, the fault data is obtained from the cloud platform 11 through the fault diagnosis device 12, and the diagnosis of the fault subsystem is uniformly managed based on the cloud platform 11, and the fault subsystem is diagnosed according to the fault data. Carry out intelligent fault diagnosis, and output fault diagnosis results and fault solutions, avoiding the problem of waste of human resources and low efficiency caused by step-by-step query or direct use of expert database for each fault diagnosis, so as to facilitate maintenance personnel to communicate Accurately judge equipment failures and provide solutions to save human resources while improving efficiency.

下面描述本发明实施例的用于轨道交通的故障诊断方法。The fault diagnosis method for rail transit according to the embodiment of the present invention will be described below.

如图8所示,本发明实施例的用于轨道交通的故障诊断方法包括:云平台接收网管设备上传的对应于多个子系统中出现故障的故障子系统的故障数据;故障诊断装置从所述云平台获取所述故障数据,并根据所述故障数据对所述故障子系统进行故障诊断,并输出故障诊断结果,并输出对应于所述故障诊断结果的故障解决方案。As shown in Figure 8, the fault diagnosis method for rail transit in the embodiment of the present invention includes: the cloud platform receives the fault data corresponding to the faulty subsystem in the multiple subsystems uploaded by the network management equipment; The cloud platform acquires the fault data, performs fault diagnosis on the fault subsystem according to the fault data, and outputs a fault diagnosis result and a fault solution corresponding to the fault diagnosis result.

根据本发明实施例的用于轨道交通的故障诊断方法,通过故障诊断装置从云平台获取故障数据,基于云平台对故障子系统的诊断进行统一管理,根据故障数据对故障子系统进行智能化的故障诊断,并输出故障诊断结果和故障解决方案,避免每次故障诊断均进行逐级查询或者直接使用专家库,导致的人力资源浪费和效率低下的问题,从而便于维修人员对通信设备的故障进行准确判断并给出解决方案,在提高效率的同时,节省人力资源。According to the fault diagnosis method for rail transit according to the embodiment of the present invention, the fault data is obtained from the cloud platform through the fault diagnosis device, and the diagnosis of the fault subsystem is uniformly managed based on the cloud platform, and the fault subsystem is intelligently diagnosed according to the fault data Fault diagnosis, and output fault diagnosis results and fault solutions, avoiding the problem of waste of human resources and low efficiency caused by step-by-step query or direct use of expert database for each fault diagnosis, so as to facilitate maintenance personnel to carry out troubleshooting on communication equipment faults Accurately judge and give solutions to save human resources while improving efficiency.

本发明实施例提出了一种非临时性计算机可读存储介质,计算机可读存储介质上存储有用于轨道交通的故障诊断,用于轨道交通的故障诊断程序被处理器执行时实现如上述实施例的用于轨道交通的故障诊断方法。The embodiment of the present invention proposes a non-transitory computer-readable storage medium. The computer-readable storage medium stores fault diagnosis for rail transit. When the fault diagnosis program for rail transit is executed by a processor, the above-mentioned embodiment is implemented. Fault diagnosis method for rail transit.

在本说明书的描述中,参考术语“一个实施例”、“一些实施例”、“示意性实施例”、“示例”、“具体示例”、或“一些示例”等的描述意指结合该实施例或示例描述的具体特征、结构、材料或者特点包含于本发明的至少一个实施例或示例中。在本说明书中,对上述术语的示意性表述不一定指的是相同的实施例或示例。In the description of this specification, references to the terms "one embodiment," "some embodiments," "exemplary embodiments," "example," "specific examples," or "some examples" are intended to mean that the implementation A specific feature, structure, material, or characteristic described by an embodiment or example is included in at least one embodiment or example of the present invention. In this specification, schematic representations of the above terms do not necessarily refer to the same embodiment or example.

尽管已经示出和描述了本发明的实施例,本领域的普通技术人员可以理解:在不脱离本发明的原理和宗旨的情况下可以对这些实施例进行多种变化、修改、替换和变型,本发明的范围由权利要求及其等同物限定。Although the embodiments of the present invention have been shown and described, those skilled in the art can understand that various changes, modifications, substitutions and modifications can be made to these embodiments without departing from the principle and spirit of the present invention. The scope of the invention is defined by the claims and their equivalents.

Claims (11)

1. A fault diagnosis system for rail transit, comprising:
the network management equipment is connected with a plurality of subsystems of the rail transit communication system so as to manage the subsystems;
the cloud platform is used for receiving fault data which are uploaded by the network management equipment and correspond to a fault subsystem with a fault in the subsystems;
and the fault diagnosis device is used for acquiring the fault data from the cloud platform, performing fault diagnosis on the fault subsystem according to the fault data, outputting a fault diagnosis result and outputting a fault solution corresponding to the fault diagnosis result.
2. The fault diagnosis system for rail transit according to claim 1, wherein the fault diagnosis device comprises:
an equipment failure database for storing the failure data;
and the matching module is used for acquiring the fault data, matching a fault index directory and a corresponding fault solution suggestion from a preset knowledge base according to the fault data, and correspondingly outputting the fault diagnosis result and the fault solution according to the matched fault index directory and the matched fault solution suggestion.
3. The fault diagnosis system for rail transit according to claim 2, characterized in that the fault diagnosis device further comprises:
and the intelligent question-answering module is used for receiving fault description keywords which are input by a user and correspond to the fault data, and obtaining corresponding fault diagnosis results and fault solutions by matching from the knowledge base according to the fault description keywords.
4. The fault diagnosis system for rail transit according to claim 3, wherein the fault diagnosis device further comprises:
and the intelligent diagnosis module is used for receiving input fault description information corresponding to the fault data, determining a fault diagnosis model according to the fault description information, configuring at least one check point, and analyzing the at least one check point to obtain a fault diagnosis result and a fault solution, wherein the check point comprises a remote measurement value, alarm content and a log script type.
5. The fault diagnosis system for rail transit according to claim 4, wherein the intelligent diagnosis module is specifically configured to:
and comparing the remote measurement value with a preset remote measurement threshold value, comparing the level of the alarm content with the preset alarm level, and matching the type of the log script with the rule log script to determine the fault diagnosis result and the fault solution.
6. The fault diagnosis system for rail transit according to claim 4 or 5, characterized in that the fault diagnosis device further comprises:
and the expert base management module is used for sending a diagnosis question order to an expert according to the fault data, receiving a diagnosis suggestion and a maintenance suggestion which are replied by the expert aiming at the diagnosis question order, and correspondingly generating the fault diagnosis result and the fault solution according to the diagnosis suggestion and the maintenance suggestion.
7. The fault diagnosis system for rail transit according to claim 1, characterized in that the fault diagnosis device further comprises:
and the risk model is used for determining a fault alarm rule according to the operation data of the network management equipment, wherein the operation data comprises metadata, a remote measurement value and alarm data generated by the operation of the network management equipment.
8. The fault diagnosis system for rail transit according to claim 6, wherein the knowledge base is further configured to receive fault diagnosis results and fault solutions sent by the intelligent question and answer module, the intelligent diagnosis module and the expert database management module for data updating.
9. The fault diagnosis system for rail transit according to claim 1, characterized in that the fault diagnosis system further comprises:
and the asset management module is connected with the fault diagnosis device through the cloud platform and is used for assisting in receiving the fault data and carrying out fault diagnosis on the fault subsystem according to the fault data.
10. A fault diagnosis method for rail transit, characterized by comprising:
the cloud platform receives fault data which are uploaded by the network management equipment and correspond to a fault subsystem with a fault in the subsystems;
and the fault diagnosis device acquires the fault data from the cloud platform, performs fault diagnosis on the fault subsystem according to the fault data, outputs a fault diagnosis result and outputs a fault solution corresponding to the fault diagnosis result.
11. A non-transitory computer-readable storage medium, on which fault diagnosis for rail transit is stored, the fault diagnosis program for rail transit implementing the fault diagnosis method for rail transit according to claim 10 when executed by a processor.
CN202111159970.2A 2021-09-30 2021-09-30 Fault diagnosis system and method for rail transit, and storage medium Pending CN115903720A (en)

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