CN115766939A - Method and system for screening abnormal call access of voice platform - Google Patents

Abstract

The invention belongs to the technical field of voice communication, and particularly relates to a method and a system for screening abnormal access of voice platform communication. The method comprises the steps of receiving a call request instruction accessed by a voice initiating terminal, and acquiring corresponding abnormal access identification according to call request number information, wherein the abnormal access identification comprises the steps of performing abnormal identification on the call request instruction through a number static abnormal analysis model, or performing abnormal identification on a voice call after the call request instruction is connected through a dynamic connection abnormal identification model, and performing abnormal identification on the accessed call according to a preset abnormal access rule. The call request instruction and the voice call after being connected are respectively subjected to abnormity identification by combining the number static abnormity analysis model and the dynamic connection abnormity identification model, the access identification effect for call abnormity is high by a double identification mode, the accuracy for call abnormity access screening is high, and the processing efficiency for the voice platform communication service is improved even if the processing efficiency is not high.

Description

A method and system for screening abnormal call access of a voice platform

technical field

The invention belongs to the technical field of voice calls, and in particular relates to a screening method and system for abnormal call access on a voice platform.

Background technique

In recent years, with the rapid development of Internet technology and communication technology, the call function based on the voice platform is more and more widely used in various industries. The application and intelligent expansion of the voice platform make the voice platform need to be optimized and updated during the application process.

When multiple people or terminals based on the voice platform perform call access, the more users participating in the call process, the greater the amount of data forwarded by the voice platform, which affects the call quality and call processing efficiency of the voice platform call process. However, there are cases of abnormal call access. Without screening, frequent communication services will seriously affect and delay the processing efficiency of the voice platform for voice access, causing extremely bad impact on the call access of the voice platform. Influence.

Contents of the invention

In view of this, the present invention provides a method and system for screening abnormal call access of a voice platform, by combining the static abnormal analysis model of the number and the dynamic abnormal connection identification model to respectively detect the abnormal call request instruction and the connected voice call. Identification can solve the problem that the voice platform will seriously affect and delay the voice access processing efficiency of the voice platform if it is not screened, and have an extremely bad impact on the call access of the voice platform.

At least one solution of the present invention provides a method for screening abnormal call access of a voice platform, which is applied to a voice platform, and the method includes:

receiving a call request instruction accessed by a voice initiating terminal, wherein the call request instruction includes call request number information;

Obtain the corresponding abnormal access identification according to the call request number information, and the abnormal access identification includes abnormal identification of the call request instruction through the number static abnormal analysis model, or abnormal identification of the call through the dynamic connection abnormal identification model The voice call after the request command is connected is abnormally identified, wherein the number static abnormality analysis model is used to perform abnormal identification on the call request number information contained in the call request command according to the pre-stored abnormal number log data, and the dynamic connection abnormality identification The model is used to identify abnormal access to the call request command according to the audio data of the voice call;

According to the preset abnormal access rules, abnormal identification is performed on the call after the voice initiation terminal corresponding to the call request instruction is connected.

Optionally, the screening method for abnormal call access of the voice platform further includes:

Obtain the historical basic information of the voice initiating terminal and the historical call information of the voice initiating terminal;

Obtaining the number static analysis tag marked with the call request and the voice dynamic analysis tag corresponding to the call request instruction according to the historical basic information of the voice initiating terminal and the historical call information of the voice initiating terminal;

According to the number static analysis tag and the voice dynamic analysis tag, traversing the pre-stored abnormal number log data to determine whether the call request instruction is abnormal.

Optionally, the screening method for abnormal call access of the voice platform further includes:

Obtain historical call average duration data and historical call frequency data corresponding to the call request instruction according to the historical basic information of the voice initiating terminal and the historical call information of the voice initiating terminal;

Perform abnormal access judgment according to the historical call average duration data and historical call frequency data, and determine whether the call request number information corresponding to the call request instruction is an abnormal number.

Optionally, the screening method for abnormal call access of the voice platform further includes:

Obtain the call request of the voice originating terminal participating in the access to the voice platform, and screen and separate the call request of the pre-stored abnormal number based on the stored call log;

Selecting at least one call-receiving terminal of the voice platform as an access terminal for each of the screened call requests;

Carrying out the chronological arrangement of the call requests based on the request queue of the called terminal, responding to the call request and connecting the voice initiating terminal for an audio call;

According to the preset abnormal access rules, abnormal numbers are screened out from the audio call log, wherein the call request mark of the voice originating terminal whose duration of the audio call is less than the preset call threshold and the number of calls within the preset time is greater than the call threshold It is an abnormal access, and the number that initiates the call request is marked as an abnormal number.

Optionally, according to the preset abnormal access rules, abnormal identification is performed on the call after the voice initiation terminal corresponding to the call request instruction is connected, specifically including:

Connecting the call request instruction to the number static abnormality analysis model to obtain an abnormal number access value; and/or,

Connecting the call request instruction to the dynamic connection abnormality identification model to obtain a call abnormality evaluation value;

Obtain an abnormal access identification result according to the abnormal number access value and/or the abnormal call evaluation value, and when the abnormal access identification result indicates that the call request instruction is abnormal, execute the call request instruction Intercepting, and adding the call request number information corresponding to the call request instruction into the abnormal number log data.

Optionally, the screening method for abnormal call access of the voice platform further includes:

judging whether the call request instruction is abnormal according to the abnormal access value of the number;

If the judgment result indicates that the call request instruction is not abnormal, then select at least one called terminal of the voice platform as an access terminal for the call request instruction, respond to the call request and connect the voice initiating terminal to proceed Audio call, the audio call data is connected to the dynamic abnormal connection identification model;

If the judgment result indicates that the call request command is abnormal, intercept the call request command, and add the call request number information corresponding to the call request command to the abnormal number log data.

Optionally, the screening method for abnormal call access of the voice platform further includes:

judging whether the call request instruction is abnormal according to the evaluation value of the call abnormality;

If the judgment result indicates that the call request instruction is not abnormal, add the call request number information corresponding to the call request instruction to the white list; otherwise, add the call request number information corresponding to the call request instruction to the abnormal number log data.

Optionally, when the call request instruction is a call access behavior through a telecom operator, the number static analysis tag includes at least one of the following:

The network access trial identifier of the voice initiating terminal, the IMEI information of the voice initiating terminal, the call request number information carried in the call request instruction, and the screening result information corresponding to the call request instruction.

Optionally, when the call request instruction is a call access behavior through a telecom operator, the voice dynamic analysis tag and the historical call average duration data and historical call frequency data include at least one of the following:

The call sequence that the voice initiating terminal accesses through the voice platform, the frequency of dialing calls that the voice initiating terminal completes the same call request number information within a preset time period, and the duration of a single voice call of the voice initiating terminal.

Yet another solution of the present invention also provides a screening system for abnormal call access of the voice platform, which is used to perform the above screening method for abnormal call access of the voice platform. The screening system for abnormal call access of the voice platform includes:

An instruction receiving module, configured to receive a call request instruction for voice initiation terminal access, wherein the call request instruction includes call request number information;

The abnormal access identification module is used to obtain the corresponding abnormal access identification according to the call request number information, and the abnormal access identification includes abnormal identification of the call request instruction through the number static abnormal analysis model, or through the dynamic access The call exception identification model performs abnormal identification on the voice call after the call request instruction is connected, wherein the number static abnormal analysis model is used to perform abnormal identification on the call request number information contained in the call request instruction according to the pre-stored abnormal number log data , the dynamic abnormal connection identification model is used to identify the abnormal access of the call request instruction according to the audio data of the voice call;

The call abnormal identification module is used to identify abnormal calls after the voice initiation terminal corresponding to the call request instruction is connected according to the preset abnormal access rules.

One solution of the present invention also provides a computer device, including a memory and a processor, the memory stores a computer program, and when the processor executes the computer program, the steps of the method for screening abnormal call access of the voice platform are realized.

The present invention also includes a storage medium storing a computer program, and when the computer program is executed by a processor, the steps of the method for screening abnormal call access of the voice platform are realized.

The technical scheme provided by the invention has the following beneficial effects:

The technical solution provided by the present invention obtains the corresponding abnormal access identification according to the information of the call request number after receiving the call request instruction of the voice-initiated terminal access, and the abnormal access identification includes identifying the abnormal access through the static abnormal analysis model of the number. Abnormal identification of the call request instruction, or abnormal identification of the voice call after the call request instruction is connected through the dynamic connection abnormal identification model, and the voice initiation terminal corresponding to the call request instruction according to the preset abnormal access rules The calls after access are identified abnormally. By combining the number static abnormality analysis model and the dynamic connection abnormality recognition model, the call request instruction and the connected voice call are respectively identified abnormally, and the double recognition method is highly effective in identifying abnormal call access, and screening for abnormal call access The accuracy is high, and it is beneficial to improve the processing efficiency of the communication service of the voice platform even if it does not.

Description of drawings

The accompanying drawings are used to provide a further understanding of the present invention, and constitute a part of the description, and are used together with the embodiments of the present invention to explain the present invention, and do not constitute a limitation to the present invention. In the attached picture:

FIG. 1 is a flow chart of a method for screening abnormal call access of a voice platform in an embodiment of the present invention.

FIG. 2 is a flow chart of label analysis to determine whether access is abnormal in a method for screening abnormal call access of a voice platform in an embodiment of the present invention.

Fig. 3 is a flow chart of judging whether the access is abnormal by the call duration and frequency in a method for screening abnormal call access of the voice platform in an embodiment of the present invention.

FIG. 4 is a flow chart of screening abnormal numbers based on abnormal access rules in a method for screening abnormal call access on a voice platform in an embodiment of the present invention.

FIG. 5 is a flow chart of audio call processing by a called terminal in a method for screening abnormal call access on a voice platform in an embodiment of the present invention.

FIG. 6 is an architecture diagram of dual processing in a method for screening abnormal call access of a voice platform in an embodiment of the present invention.

Fig. 7 is a system block diagram of a screening system for abnormal call access of a voice platform in an embodiment of the present invention.

Detailed ways

In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

The present invention provides a method and system for screening abnormal call access of a voice platform, so that users do not need to focus on searching for the required accessible voice call objects one by one, but only need to call the required accessible voice call objects through voice The tag function can quickly display the target graphics required by the user on the voice terminal device, which improves the display efficiency of the target accessible voice call objects, and simplifies the display process of the required accessible voice call objects.

In order to facilitate understanding of the following embodiments of the present application, the following embodiments of the present application will be described in detail below with reference to the accompanying drawings.

In some embodiments of the present application, the terminal device may be an electronic device that initiates a voice terminal, and the electronic device includes but is not limited to a smart phone, a personal computer, a mobile phone, a virtual reality device with a call function, and a wearable One or a combination of several devices; among them, personal computers include but are not limited to tablet computers, desktop computers, notebooks, netbooks, palmtop computers, and other PC devices; one or a combination of several of them; In some embodiments, "user" may refer to a person or thing using a terminal device, for example, a person or thing using a terminal device, such as a robot arm.

Fig. 1 is a flow chart of a method for screening abnormal call access on a voice platform according to an exemplary embodiment of the present application. Referring to shown in Fig. 1, this embodiment of the present application provides a kind of screening method of voice platform call abnormal access, and this method is applied to voice platform; This method comprises the following steps:

S1: Receive a call request instruction accessed by a voice-initiating terminal, wherein the call request instruction includes call request number information;

S2: Obtain a corresponding abnormal access identification according to the call request number information;

S3: According to the preset exception access rule, abnormal identification is performed on the call after the voice initiating terminal corresponding to the call request instruction is connected.

Wherein, in step S2, when identifying abnormal access, the abnormal access identification includes abnormal identification of the call request command through the number static abnormal analysis model, or abnormal identification of the call request command through the dynamic connection abnormal identification model. After the request command is connected, the voice call is abnormally identified.

Wherein, the number static abnormality analysis model is used to identify the abnormality of the call request number information included in the call request instruction according to the pre-stored abnormal number log data, and the dynamic connection abnormality recognition model is used to identify the call request according to the audio data of the voice call. Instructions for abnormal access identification.

In this embodiment, each type of software installed on the terminal device defines an accessible voice call object for interaction and triggering corresponding software operations on the voice terminal device. Among them, the software can access voice communication objects include both text objects and non-text objects. The accessible voice communication object includes one or more types of accessible voice communication objects in graphic, image, and combination of graphic/image and text for interaction and triggering software operation.

In this embodiment, as shown in FIG. 2 , the screening method for abnormal call access of the voice platform further includes step S101-step S103:

S101. Obtain historical basic information of the voice initiating terminal and historical call information of the voice initiating terminal;

S102. According to the historical basic information of the voice initiating terminal and the historical call information of the voice initiating terminal, obtain the number static analysis tag marked with the call request, and the voice dynamic analysis tag corresponding to the call request instruction;

S103. Traverse the pre-stored abnormal number log data according to the number static analysis tag and the voice dynamic analysis tag, and determine whether the call request instruction is abnormal.

In this embodiment, according to the historical basic information and historical call information corresponding to the voice initiating terminal, the current call request instruction is marked with a static analysis tag for the number. The tag queries the stored abnormal number log data to determine whether there is an abnormal access behavior in the current call request command, so as to judge whether the access of the voice-initiating terminal with abnormal access behavior or no abnormal access behavior is normal this time.

In some embodiments, as shown in FIG. 3 , the method for screening abnormal call access of the voice platform further includes:

Step S201, according to the historical basic information of the voice initiating terminal and the historical call information of the voice initiating terminal, obtaining the historical call average duration data and historical call frequency data corresponding to the call request instruction;

Step S202: Perform abnormal access judgment according to the historical call average duration data and historical call frequency data, and determine whether the call request number information corresponding to the call request instruction is an abnormal number.

In this embodiment, when judging abnormal access, the judgment is also made based on the historical call average duration data and historical call frequency data. If the duration data is less than the preset call time threshold, it is judged as an abnormal number, which can be classified as a frequently dialed nuisance call, and the call request number information is marked as an abnormal number.

In some embodiments, as shown in FIG. 4, the method for screening abnormal call access of the voice platform further includes:

Step S301. Obtain call requests from voice originating terminals participating in accessing the voice platform, and screen and separate pre-stored call requests of abnormal numbers based on stored call logs;

Step S302, selecting at least one called terminal of the voice platform as an access terminal for each of the screened voice requests;

Step S303, performing a sequence arrangement of the call requests based on the request queue of the called terminal, responding to the call request and connecting the voice initiating terminal for an audio call;

Step S304: Filter out the abnormal numbers from the audio call log according to the preset abnormal access rules, wherein the duration of the audio call is less than the preset call threshold and the number of calls within the preset time is greater than the call threshold of the voice originating terminal The call request is marked as an abnormal access, and the number that initiates the call request is marked as an abnormal number.

In some embodiments, abnormal identification is performed on the call after the voice initiation terminal corresponding to the call request instruction is accessed according to the preset abnormal access rules, specifically including:

Connecting the call request instruction to the number static abnormal analysis model to obtain a number abnormal access value; and/or connecting the call request instruction to the dynamic connection abnormal identification model to obtain a call abnormal evaluation value;

Obtain an abnormal access identification result according to the abnormal number access value and/or the abnormal call evaluation value, and when the abnormal access identification result indicates that the call request instruction is abnormal, execute the call request instruction Intercepting, and adding the call request number information corresponding to the call request instruction into the abnormal number log data.

In some embodiments, as shown in FIG. 5, the method for screening abnormal call access of the voice platform further includes:

Step S401, judging whether the call request instruction is abnormal according to the abnormal access value of the number;

Step S402, if the judgment result indicates that the call request command is not abnormal, select at least one called terminal of the voice platform as an access terminal for the call request command, respond to the call request and connect the voice Initiating the terminal to conduct an audio call, and accessing the audio call data to the dynamic abnormal connection identification model;

Step S403, if the judgment result indicates that the call request command is abnormal, intercept the call request command, and add the call request number information corresponding to the call request command to the abnormal number log data.

In some embodiments, referring to FIGS. 1 to 6 , the method for screening abnormal call access of the voice platform further includes:

judging whether the call request instruction is abnormal according to the evaluation value of the call abnormality;

If the judgment result indicates that the call request instruction is not abnormal, add the call request number information corresponding to the call request instruction to the white list; otherwise, add the call request number information corresponding to the call request instruction to the abnormal number log data.

When the call request instruction is a call access behavior through a telecom operator, the number static analysis tag includes at least one of the following: the network access trial identifier of the voice initiating terminal, the IMEI information of the voice initiating terminal, The call request number information carried by the call request instruction, and the screening result information corresponding to the call request instruction.

When the call request instruction is a call access behavior through a telecom operator, the voice dynamic analysis tag and the historical call average duration data and historical call frequency data include at least one of the following: The call sequence accessed by the platform, the frequency of dialing the same call request number information by the voice initiating terminal within a preset time period, and the duration of a single voice call by the voice initiating terminal.

When performing abnormal access identification, the call request of the pre-stored abnormal number can be screened and separated based on the stored call log by acquiring the call request of the voice originating terminal participating in the access to the voice platform; then, for each screened call request Select at least one called terminal of the voice platform as an access terminal for each of the speech requests; perform the sequence arrangement of the call requests based on the request queue of the called terminal, respond to the call request and connect the The voice initiating terminal conducts an audio call; screens out abnormal numbers from the audio call log according to preset abnormal access rules, wherein the duration of the audio call is less than the preset call threshold and the number of calls within the preset time is greater than the call threshold The call request of the voice initiating terminal is marked as an abnormal access, and the number that initiates the call request is marked as an abnormal number.

Wherein, responding to the call request and connecting the voice initiating terminal for an audio call also includes voice detection under environmental noise recognition, specifically: acquiring a voice signal sent by the voice initiating terminal user during the audio call; Perform noise recognition on the speech signal, if the speech signal contains speech noise, then use the preset noise classification model to determine the noise category corresponding to the speech noise; based on the noise category, determine the noise reduction corresponding to the speech noise Noise processing strategy, and use the noise reduction processing strategy to perform noise reduction processing on the speech noise.

In some embodiments, for abnormal access, the processing operation may be: perform abnormal access classification and call transfer according to the call request of the abnormal number separated by screening, and access the connection processing terminal of the voice platform; according to the Attribute information of abnormal numbers and regular access classification information implement direct interception of abnormal access call requests, anti-harassment voice prompts, traffic prompts to connect or business callback warnings.

As shown in FIG. 7 , an embodiment of the present invention provides a screening system for abnormal call access of a voice platform, including an instruction receiving module 100 , an abnormal access identification module 200 and an abnormal call identification module 300 .

Wherein, the instruction receiving module 100 is configured to receive a call request instruction accessed by a voice initiating terminal, wherein the call request instruction includes call request number information.

The abnormal access identification module 200 is used to obtain corresponding abnormal access identification according to the call request number information, and the abnormal access identification includes abnormal identification of the call request instruction through a static number abnormal analysis model, or through The dynamic connection abnormal identification model performs abnormal identification on the voice call after the call request instruction is connected, wherein the number static abnormal analysis model is used to analyze the call request number information contained in the call request instruction according to the pre-stored abnormal number log data Abnormal identification, the dynamic connection abnormal identification model is used to identify abnormal access to the call request instruction according to the audio data of the voice call.

The call abnormal identification module 300 is configured to identify abnormal calls after the voice initiation terminal corresponding to the call request instruction is accessed according to preset abnormal access rules.

Wherein, the screening system for the abnormal call access of the voice platform adopts the steps of the screening method for the abnormal call access of the voice platform as mentioned above during execution. Therefore, in this embodiment, the operation of the screening system for the abnormal call access of the voice platform The process will not be described in detail.

In one embodiment of the present invention, a computer device is also provided, including a memory and a processor, and a computer program is stored in the memory, and when the processor executes the computer program, the steps in the above-mentioned method embodiments are implemented. The method includes the following step:

receiving a call request instruction accessed by a voice initiating terminal, wherein the call request instruction includes call request number information;

Obtain the corresponding abnormal access identification according to the call request number information, and the abnormal access identification includes abnormal identification of the call request instruction through the number static abnormal analysis model, or abnormal identification of the call through the dynamic connection abnormal identification model The voice call after the request command is connected is abnormally identified, wherein the number static abnormality analysis model is used to perform abnormal identification on the call request number information contained in the call request command according to the pre-stored abnormal number log data, and the dynamic connection abnormality identification The model is used to identify abnormal access to the call request command according to the audio data of the voice call;

According to the preset abnormal access rules, abnormal identification is performed on the call after the voice initiation terminal corresponding to the call request instruction is connected.

In one embodiment of the present invention, a storage medium is also provided, on which a computer program is stored, and when the computer program is executed by a processor, the steps in the above-mentioned method embodiments are implemented, and the method includes the following steps:

receiving a call request instruction accessed by a voice initiating terminal, wherein the call request instruction includes call request number information;

Obtain the corresponding abnormal access identification according to the call request number information, and the abnormal access identification includes abnormal identification of the call request instruction through the number static abnormal analysis model, or abnormal identification of the call through the dynamic connection abnormal identification model The voice call after the request instruction is connected is abnormally identified, wherein the number static abnormality analysis model is used to perform abnormal identification on the call request number information contained in the call request instruction according to the pre-stored abnormal number log data, and the dynamic connection abnormality identification The model is used to identify abnormal access to the call request command according to the audio data of the voice call;

According to the preset abnormal access rules, abnormal identification is performed on the call after the voice initiation terminal corresponding to the call request instruction is connected.

Those of ordinary skill in the art can understand that all or part of the processes in the methods of the above embodiments can be implemented through computer programs to instruct related hardware, and the computer programs can be stored in a non-volatile computer-readable memory In the medium, when the computer program is executed, it may include the processes of the embodiments of the above-mentioned methods. Wherein, any references to memory, storage, database or other media used in the various embodiments provided in the present application may include at least one of non-volatile memory and volatile memory.

In addition, a part of the present application can be applied as a computer program product, such as a computer program instruction. When it is executed by a computer, the method and/or technical solution according to the present application can be invoked or provided through the operation of the computer. The program instructions for invoking the method of the present application may be stored in a fixed or removable recording medium, and/or transmitted through a data stream in a broadcast or other signal-carrying medium, and/or stored in a in the working memory of the computer device on which the program instructions described above are executed.

To sum up, the technical solution provided by the present invention obtains the corresponding abnormal access identification according to the information of the call request number after receiving the call request instruction of the voice-initiated terminal access, and the abnormal access identification includes static abnormality of the number. The analysis model performs abnormal identification on the call request instruction, or performs abnormal identification on the voice call after the call request instruction is connected through the dynamic connection abnormal identification model, and performs abnormal identification on the call request instruction according to the preset abnormal access rules. Abnormalities are identified for calls after the corresponding voice-initiating terminal is connected. By combining the number static abnormality analysis model and the dynamic connection abnormality recognition model, the call request instruction and the connected voice call are respectively identified abnormally, and the double identification method is highly effective in identifying abnormal call access, and screening for abnormal call access The accuracy is high, and it is beneficial to improve the processing efficiency of the communication service of the voice platform even if it does not.

The above descriptions are only preferred embodiments of the present invention, and are not intended to limit the present invention. Any modifications, equivalent replacements and improvements made within the spirit and principles of the present invention should be included in the protection of the present invention. within range.

Claims (10)

1. A method for screening abnormal call access of a voice platform is characterized by being applied to the voice platform and comprising the following steps:

receiving a call request instruction accessed by a voice initiating terminal, wherein the call request instruction comprises call request number information;

acquiring corresponding abnormal access identification according to the call request number information, wherein the abnormal access identification comprises abnormal identification of the call request instruction through a number static abnormal analysis model or abnormal identification of the voice call after the call request instruction is connected through a dynamic connection abnormal identification model, the number static abnormal analysis model is used for performing abnormal identification on the call request number information contained in the call request instruction according to pre-stored abnormal number log data, and the dynamic connection abnormal identification model is used for performing abnormal access identification on the call request instruction according to the audio data of the voice call;

and performing exception identification on the call after the voice initiating terminal corresponding to the call request instruction is accessed according to a preset exception access rule.

2. The method for screening abnormal access of voice platform call according to claim 1, wherein the method for screening abnormal access of voice platform call further comprises:

acquiring historical basic information of a voice initiating terminal and historical call information of the voice initiating terminal;

acquiring a number static analysis label marked by the call request and a voice dynamic analysis label corresponding to the call request instruction according to the historical basic information of the voice initiating terminal and the historical call information of the voice initiating terminal;

and determining whether the call request instruction is accessed abnormally according to the number static analysis label and the voice dynamic analysis label traversing pre-stored abnormal number log data.

3. The method for screening abnormal call access of a voice platform according to claim 2, wherein the method for screening abnormal call access of a voice platform further comprises:

acquiring historical call average duration data and historical call frequency data corresponding to the call request instruction according to historical basic information of the voice initiating terminal and historical call information of the voice initiating terminal;

and performing abnormal access judgment according to the historical call average duration data and the historical call frequency data, and determining whether the call request number information corresponding to the call request instruction is an abnormal number.

4. The method for screening abnormal access of voice platform call according to any one of claims 1-3, wherein the method for screening abnormal access of voice platform call further comprises:

acquiring a call request of a voice initiating terminal participating in accessing the voice platform, and screening and separating the call request of a pre-stored abnormal number based on a stored call log;

selecting at least one called terminal of the voice platform as an access terminal for each screened voice request;

performing time sequence arrangement of the call request based on a request queue of the called terminal, responding to the call request and connecting the voice initiating terminal to perform audio call;

and screening abnormal numbers from the audio call logs according to a preset abnormal access rule, wherein the call request of the voice initiating terminal of which the audio call duration is less than a preset call threshold and the call frequency is more than the call threshold within a preset time is marked as abnormal access, and the number of the call initiating request is marked as an abnormal number.

5. The method for screening abnormal access of voice platform calls according to claim 4, wherein the method for performing abnormal recognition on the call after the access of the voice initiating terminal corresponding to the call request instruction according to a preset abnormal access rule specifically comprises:

accessing the call request instruction to the number static anomaly analysis model to obtain a number anomaly access value; and/or the presence of a gas in the atmosphere,

accessing the call request instruction into the dynamic connection abnormity identification model to obtain a call abnormity evaluation value;

and acquiring an abnormal access identification result according to the number abnormal access value and/or the call abnormal evaluation value, intercepting the call request command when the abnormal access identification result indicates that the call request command is abnormal, and adding call request number information corresponding to the call request command into abnormal number log data.

6. The method for screening abnormal access of voice platform call according to claim 5, wherein the method for screening abnormal access of voice platform call further comprises:

judging whether the call request instruction is abnormal or not according to the number abnormal access value;

if the judgment result indicates that the call request instruction is not abnormal, selecting at least one receiving terminal of the voice platform as an access terminal for the call request instruction, responding to the call request and connecting the voice initiating terminal to carry out audio call, wherein audio call data are accessed into the dynamic connection abnormal recognition model;

if the judgment result indicates that the call request instruction is abnormal, intercepting the call request instruction, and adding call request number information corresponding to the call request instruction into abnormal number log data.

7. The method for screening abnormal access of voice platform call according to claim 6, wherein the method for screening abnormal access of voice platform call further comprises:

judging whether the call request instruction is abnormal or not according to the call abnormal evaluation value;

if the judgment result indicates that the call request instruction is not abnormal, adding call request number information corresponding to the call request instruction into a white list; and if not, adding the call request number information corresponding to the call request instruction into abnormal number log data.

8. The method for screening abnormal access of voice platform call according to claim 2, wherein when the call request instruction is a call access behavior through a telecom operator, the number static analysis tag includes at least one of the following items:

the network access trial identification of the voice initiating terminal, the IMEI information of the voice initiating terminal, the call request number information carried by the call request instruction and the screening result information corresponding to the call request instruction.

9. The method for screening abnormal call access of a voice platform according to claim 3, wherein when the call request command is a call access behavior performed by a telecom operator, the voice dynamic analysis tag and the historical average call duration data and the historical call frequency data include at least one of the following:

the voice initiating terminal completes the dialing conversation frequency of the same conversation request number information in a preset time length and the time length of single voice conversation of the voice initiating terminal through a conversation sequence accessed by a voice platform.

10. A screening system for abnormal access of voice platform call, which is used for executing the screening method for abnormal access of voice platform call of any one of claims 1 to 9, and the screening system for abnormal access of voice platform call comprises:

the instruction receiving module is used for receiving a call request instruction accessed by a voice initiating terminal, wherein the call request instruction comprises call request number information;

an abnormal access identification module, configured to obtain corresponding abnormal access identification according to the call request number information, where the abnormal access identification includes performing abnormal identification on the call request command through a number static abnormal analysis model, or performing abnormal identification on a voice call after the call request command is connected through a dynamic connection abnormal identification model, where the number static abnormal analysis model is configured to perform abnormal identification on call request number information included in the call request command according to pre-stored abnormal number log data, and the dynamic connection abnormal identification model is configured to perform abnormal access identification on the call request command according to audio data of the voice call;

and the call abnormity identification module is used for carrying out abnormity identification on the call after the voice initiating terminal corresponding to the call request instruction is accessed according to a preset abnormity access rule.

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