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CN1155200C - Method and apparatus for display information in a fault management system - Google Patents

Method and apparatus for display information in a fault management system Download PDF

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CN1155200C
CN1155200C CNB008105782A CN00810578A CN1155200C CN 1155200 C CN1155200 C CN 1155200C CN B008105782 A CNB008105782 A CN B008105782A CN 00810578 A CN00810578 A CN 00810578A CN 1155200 C CN1155200 C CN 1155200C
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alarm
network
image object
unit
image
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CN1361961A (en
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��E���
E·谢
N·戈塞林
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Telefonaktiebolaget LM Ericsson AB
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/22Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks comprising specially adapted graphical user interfaces [GUI]

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Abstract

A system and method for monitoring alarm information in a fault management system of a network and for minimizing the amount of alarm information displayed in a graphical display system. An alarm message indicating an alarm condition for a specific element in the network is received (100) by the graphical display system. Information about the specific element is extracted from the alarm message, and a graphical object for the specific element is created (106) based on the extracted information. The graphical object is then displayed on a network operator interface. Once the alarm condition is cleared (110), the graphical object is removed (120) from the graphical display system.

Description

用于在故障管理系统中显示信息的方法和设备Method and device for displaying information in a fault management system

发明背景Background of the invention

本发明技术领域Technical Field of the Invention

本发明总的涉及网络资源管理,具体地设计用于显示数据或电信网络中网络管理信息的方法和系统。The present invention relates generally to network resource management, and is specifically designed to methods and systems for displaying network management information in data or telecommunications networks.

有关技术的说明Description of the technology

故障管理系统是一种告警监视系统,用于处理电信或数据通信网络中出现的错误或故障。这种网络一般包括大量网络单元,例如计算机交换机、路由器、端口或T1电路等。在故障管理系统中,网络单元被表示为管理目标,它们是对应告警监视下实际网络单元的软件目标。当故障管理系统接收到特定网络单元的告警时,故障管理系统存储对应所管理目标中网络单元的告警状态。因此,故障管理系统监视整个所管理网络中的故障出现和状态。A fault management system is an alarm monitoring system used to deal with errors or failures occurring in a telecommunications or data communication network. Such a network generally includes a large number of network elements, such as computer switches, routers, ports, or T1 circuits. In a fault management system, network elements are represented as management objects, which are software objects corresponding to actual network elements under alarm monitoring. When the fault management system receives an alarm from a specific network unit, the fault management system stores the alarm status of the network unit corresponding to the managed target. Thus, a fault management system monitors the occurrence and status of faults throughout the managed network.

故障管理系统进一步包括一个图象显示系统,用于在操作员监视器上显示网络告警。该图象显示系统操作表示网络中网络单元的图象目标或图标。与图象显示系统相连的管理信息库存储有关每个图象目标的信息,包括对应图象目标有关其它网络单元的网络单元位置和由图象目标代表的网络单元的名称。当故障管理系统接收携带有“告警”网络单元名称的告警时,图象显示系统搜索代表告警网络单元的图象目标。如果搜索成功,图象显示系统告警该图象目标状态以表示告警状态(例如,通过使适当图标以红色闪烁表示危险告警)。另一方面,如果搜索失败,图象显示系统将告警指定的所产生图象目标的状态以表示携带对于图象显示系统未知的网络资源名称的告警。The fault management system further includes a graphic display system for displaying network alarms on an operator monitor. The graphical display system operates graphical objects or icons representing network elements in the network. The management information base connected to the image display system stores information about each image object, including the location of the network element with respect to other network elements corresponding to the image object and the name of the network element represented by the image object. When the fault management system receives an alarm carrying the name of the "alarm" network element, the graphic display system searches for a graphic object representing the alarming network element. If the search is successful, the visual display system alerts the visual object status to indicate a warning state (eg, by flashing the appropriate icon in red to indicate a hazard warning). On the other hand, if the search fails, the image display system will alert the state of the specified generated image object to indicate an alert carrying a network resource name unknown to the image display system.

通过在显示器上显示网络单元和表示告警,图象显示系统通知操作人员在系统中故障管理系统的当前故障。通常,图象目标被叠加在图象背景图画上以便操作人员感知告警网络单元的位置。另外,各种图象目标的互连被表示,以便操作员可以直观看到告警网络单元之间的关系。根据所显示的网络单元之间关系和操作员工作经验,操作员可以确认多个告警中的正确性以帮助处理系统故障。The graphical display system informs the operator of current faults in the fault management system in the system by displaying the network elements and indicating alarms on the display. Typically, a graphical object is superimposed on a graphical background image so that the operator perceives the location of the alerting network element. In addition, the interconnection of various graphical objects is represented so that the operator can visualize the relationship between the alarm network elements. According to the relationship between the displayed network elements and the operator's work experience, the operator can confirm the correctness of multiple alarms to help deal with system failures.

由于数据和电信网络不断变大,因此,这类图象显示系统问题越来越多。为保护网络中每个单元上的数据,管理信息库必须非常大。结果,明显不可能保持管理信息库和图象显示系统以当前的布局和连续发展的网络结构进行更新。另外,如果网络操作员通过互联网服务器管理网络,图象显示系统的下载时间对于大网络可能会过长。Such image display systems have become increasingly problematic as data and telecommunications networks continue to grow in size. To protect data on every element in the network, the MIB must be very large. As a result, it is clearly impossible to keep the management information base and image display system up-to-date with the current layout and continuously evolving network structure. Also, if the network operator manages the network through an Internet server, the download time of the image display system may be too long for a large network.

作为一种替代方法将包括对应每个网络单元的图象目标,图象显示系统可以建立得在图象显示系统中由单个图象目标代表大量网络单元。可是,该方案要求对处理资源的更多需要,因为图象显示系统必须考虑大量网络单元的状态以确定耽搁图象目标的特性。如果由单个目标所代表的网络单元的数量相对大,则有可能图象目标一直处于一种告警状态中,因为有可能在任何给定时间许多对应网络单元的至少一个在告警状态。该结果减少了图象显示系统的有效性。As an alternative to including a graphical object corresponding to each network element, the graphical display system can be set up such that a single graphical object represents a large number of network elements in the graphical display system. However, this approach requires greater demands on processing resources, since the image display system must consider the status of a large number of network elements to determine the characteristics of the deferred image objects. If the number of network elements represented by a single object is relatively large, it is possible that the image object is always in an alarm state, since it is possible that at any given time at least one of many corresponding network elements is in an alarm state. This result reduces the effectiveness of the image display system.

因此,需要一种系统和方法用于在故障管理系统的图象显示系统中以有效和高效的方式显示信息。优选地,这种系统和方法不应当需要大量存储器来存储有关大量网络单元每个的数据并且不需要耗时来更新图象显示系统以便其完全对应实际网络。这种图象显示系统应当减少操作故障管理系统所需要的数据的数量,以便可以在互联网浏览器环境下实现,并且不对故障管理系统的处理资源施加过度负担。最后,该系统应当优选地包括每个网络单元的一个图象目标,以帮助操作员更迅速地识别网络中的故障原因并且处理它。Therefore, there is a need for a system and method for displaying information in an effective and efficient manner in an image display system of a fault management system. Preferably, such a system and method should not require a large amount of memory to store data about each of a large number of network elements and should not require time consuming updating of the image display system so that it corresponds exactly to the actual network. Such an image display system should reduce the amount of data required to operate the fault management system so that it can be implemented in an Internet browser environment without imposing an excessive load on the processing resources of the fault management system. Finally, the system should preferably include a graphical object for each network element to help operators more quickly identify the cause of a failure in the network and deal with it.

本发明概述SUMMARY OF THE INVENTION

本发明包括一种系统和方法,用于在数据或电信网络中使用图象显示系统监视告警信息。这种网络一般包括多个网络单元。当网络单元之一检测故障时,网络单元产生告警消息,该消息被传递给图象显示系统。图象显示系统从告警消息中提取告警信息并且产生对应告警网络单元的图象目标。另外,图象显示系统产生在适当环境下显示该告警网络单元所必须的另外图象目标。通常,这包括代表每个网络单元的图象目标,这形成了对告警网络单元的网络单元监视链。告警图象目标的特性被选择得表示告警条件,例如通过使告警图象目标以红色闪烁表示危险告警条件。The present invention includes a system and method for monitoring alert information using a visual display system in a data or telecommunications network. Such a network typically includes a plurality of network elements. When one of the network elements detects a failure, the network element generates an alarm message which is passed on to the image display system. The image display system extracts the alarm information from the alarm message and generates an image object corresponding to the alarm network element. In addition, the graphic display system generates additional graphic objects necessary to display the alerting network element in the appropriate circumstances. Typically, this includes graphical objects representing each network element, which form a network element monitoring chain to alerting network elements. The characteristics of the warning graphic object are selected to indicate a warning condition, for example by causing the warning graphic object to flash red to indicate a hazardous warning condition.

在适当环境下显示告警图象目标允许网络操作员采取行动纠正或减少所检测故障的影响。一旦告警被清除,开始一个时效计时器。当时效计时器超时时,图象显示系统确定图象目标是否已经被指定作为永久显示的图象目标所选择组之一。如果不是,图象显示系统接着确定是否图象目标包含任何现行告警。如果图象目标不包含一个或几个现行告警,图象目标由图象显示系统保留直到所有现行告警被清除。另一方面,如果图象目标不包含任何其它现行告警,图象目标从显示中去掉和删除。分层结构中下个更高图象目标然后被评价一确定是否它已经被指定作为永久图象目标或是否它具有任何现行告警。如果没有,则高更高图象目标也被删除。该循环过程继续,直到到达已经被指定为永久或包含现行告警的图象目标。Displaying alarm graphic objects under appropriate circumstances allows network operators to take action to correct or reduce the impact of detected faults. Once the alarm is cleared, an aging timer is started. When the aging timer expires, the graphics display system determines whether the graphics object has been designated as one of the selected set of permanently displayed graphics objects. If not, the image display system then determines whether the image object contains any active alerts. If the image object does not contain one or more active alarms, the image object is retained by the image display system until all active alarms are cleared. On the other hand, if the graphic object does not contain any other active alarms, the graphic object is removed from the display and deleted. The next higher image object in the hierarchy is then evaluated to determine if it has been designated as a permanent image object or if it has any active alerts. If not, then the taller image object is also deleted. This looping process continues until an image object that has been designated as permanent or contains active alerts is reached.

因此,本发明的方法和系统通过根据包含在告警消息内的信息重新组建网络的必要部分而避免了对存储网络上所有单元信息的数据库的需要。另外,图象显示系统只显示那些涉及网络中现有告警的图象目标以增加故障管理系统的效率。Thus, the method and system of the present invention avoids the need for a database storing information for all elements on the network by reconfiguring the necessary portions of the network based on the information contained within the alert message. In addition, the graphical display system only displays those graphical objects related to existing alarms in the network to increase the efficiency of the fault management system.

附图简要说明Brief description of the drawings

为更完整地理解本发明,结合附图参照将进行详细说明,其中在所有各种附图中相同的参考号码代表相同的部分,图中:For a more complete understanding of the present invention, the detailed description shall be referred to in conjunction with the accompanying drawings, in which like reference numbers represent like parts throughout the various drawings, in which:

图1A、1B、1C分别是示范性图象目标树型结构、示范性管理目标树型结构和形成网络的示范性网络单元的分层结构;1A, 1B, and 1C are respectively an exemplary image object tree structure, an exemplary management object tree structure, and a layered structure of an exemplary network unit forming a network;

图2A、2B、2C是示范性图象目标树型结构、示范性管理目标数据结构和形成网络的示范性网络单元分层结构,其中有一个代表管理目标组的闭塞图象目标;2A, 2B, and 2C are exemplary image object tree structures, exemplary management object data structures, and exemplary network element hierarchy forming a network, wherein there is a blocking image object representing a management object group;

图3A、3B、3C分别是示范性图象目标树型结构、示范性管理目标树型结构和形成网络的示范性网络单元分层结构,其中某些网络单元没有表示在管理目标树型结构或图象目标树型结构内;3A, 3B, and 3C are respectively an exemplary image object tree structure, an exemplary management object tree structure, and an exemplary network element hierarchical structure forming a network, wherein some network elements are not represented in the management object tree structure or Image objects within the tree structure;

图4是用于在按照本发明的图象显示系统内显示网络故障信息的一种方法的流程图;Fig. 4 is a flowchart of a method for displaying network failure information in the image display system according to the present invention;

图5是结合本发明实施例使用的告警消息的示范性结构;Figure 5 is an exemplary structure of an alert message used in conjunction with an embodiment of the present invention;

图6A、6B、6C分别是示范性图象目标树型结构、示范性管理目标树型结构和形成网络的示范性网络单元分层结构,表示本发明的一个6A, 6B, and 6C are respectively an exemplary image object tree structure, an exemplary management object tree structure, and an exemplary network unit layered structure forming a network, representing an embodiment of the present invention.

实施例;和Examples; and

图7是一种按照本发明实施例用于监视网络内的告警消息的系统。Figure 7 is a system for monitoring alert messages within a network according to an embodiment of the present invention.

本发明的详细说明Detailed Description of the Invention

在数据和电信网络中,网络单元可以被以各种拓扑结构组织,尽管分层结构设计是最普遍的。这种设计例如实施在传输网络、网络内和子网络关系和在逻辑名称惯例的数字分层结构中。In data and telecommunications networks, network elements can be organized in various topologies, although hierarchical designs are the most common. This design is implemented, for example, in the numerical hierarchy of transmission networks, intra-network and subnetwork relationships and in logical naming conventions.

现在参照图1A、1B、1C,分别表示了示范性图象目标树型结构9、示范性管理目标树型结构6和形成网络4的示范性网络单元10的分层结构。每个网络单元20由对应的管理目标12所代表,该目标驻留在故障管理系统的软件内。管理目标树型结构6也代表各种网络单元之间的关系。该管理目标树型结构6随即由图象显示系统中对应图象目标树型结构8代表,每个管理目标12代表一个图象目标14。因为在管理目标12(和/或网络单元10)与图象目标14之间的这种一对一关系,特定网络单元10的告警可以由唯一图象目标14区别地显示在图象显示系统上。Referring now to Figures 1A, 1B and 1C, there are shown an exemplary image object tree structure 9, an exemplary management object tree structure 6 and a hierarchical structure of exemplary network elements 10 forming the network 4, respectively. Each network element 20 is represented by a corresponding management object 12, which resides within the software of the fault management system. The management object tree structure 6 also represents the relationship between various network elements. The management object tree structure 6 is then represented by a corresponding image object tree structure 8 in the image display system, each management object 12 representing an image object 14 . Because of this one-to-one relationship between management objects 12 (and/or network elements 10) and image objects 14, alarms for a particular network element 10 can be uniquely displayed on the image display system by unique image objects 14 .

这种一对一关系是所希望的。可是,在有着几百万网络单元10的大网络中,完整的图象目标树型结构8是不可能的,因为网络4太大,不可能保持图象目标树型结构、管理目标树型结构6和网络单元10的分层结构之间的相关性(或同步)。这种大网络需要几个小时执行完整同步。到同步任务完成时,实际网络与更新后的管理目标和图象目标树型结构6和8相比已经进一步发展或改变。另外,从基于服务器的互联网下载整个图象显示系统所需要的时间可能太长,妨碍了在普通互联网浏览器环境下实现图象显示系统的可能性。This one-to-one relationship is desired. However, in a large network with millions of network elements 10, a complete image object tree structure 8 is impossible because the network 4 is too large to maintain the image object tree structure, management object tree structure 6 and the correlation (or synchronization) between the hierarchy of network elements 10. Such a large network would take several hours to perform a full sync. By the time the synchronization task is completed, the actual network has been further developed or changed compared to the updated management object and image object tree structures 6 and 8 . In addition, the time required for downloading the entire image display system from the server-based Internet may be too long, preventing the possibility of realizing the image display system under the environment of a general Internet browser.

现在参照图2A、2B、2C,说明了示范性图象目标树型结构8、示范性管理目标树型结构6和形成网络4的网络单元示范性分层结构,其中有一个代表管理目标12组的堵塞图象目标14`。这种设计减少了图象目标树型结构8的大小并且可以用于将图象显示系统的速度增加到可接受水平并且限制上述的同步问题。可是,结果,堵塞图象目标14`在其控制的子树型结构中的任何网络单元10产生告警的任何时候都必须显示一个告警指示。另外,堵塞图象目标14`必须表示在其子树型结构中所有管理目标12的最高告警严重性。如果管理目标121具有危险告警严重性,而管理目标122具有很小的告警,堵塞图象目标14`将表示一个危险告警状态,因为这是最高的严重性告警。Referring now to Figures 2A, 2B, 2C, there is illustrated an exemplary image object tree structure 8, an exemplary management object tree structure 6 and an exemplary hierarchical structure of network elements forming a network 4, one of which represents a group of management objects 12 Jam image target for 14'. This design reduces the size of the image object tree structure 8 and can be used to increase the speed of the image display system to an acceptable level and limit the synchronization problems mentioned above. As a result, however, the jamming image object 14' must display an alert indication whenever any network element 10 within its controlled subtree generates an alert. In addition, the congestion image object 14' must represent the highest alarm severity of all management objects 12 in its subtree. If administrative object 121 has a critical alert severity and administrative object 122 has a minor alert, the jammed graphic object 14' will indicate a hazardous alert state since this is the highest severity alert.

实现这种类型的图象显示系统在处理资源上施加了很高负担。这是因为堵塞图象目标14`与控制下的所有管理目标12的告警状态有关。在对应控制下管理目标12之一的网络单元10快速连续报告告警的情况下,例如,确定堵塞图象目标14`特性的处理载荷可能将图象显示系统减慢到不可接受的程度。通过图象显示系统的导航和缩放功能可以进一步增加处理载荷。Implementing an image display system of this type places a high burden on processing resources. This is because the blockage image object 14' is related to the alarm status of all administrative objects 12 under control. In the event that network elements 10 corresponding to one of the managed objects 12 under control report alarms in rapid succession, for example, the processing load of determining the nature of a congested image object 14' may slow the image display system to an unacceptable level. The processing load can be further increased by the navigation and zoom functions of the image display system.

另外,当堵塞图象目标14`代表大量控制下管理目标12时,堵塞图象目标14`可能大部分或全部时间都在告警状态,因为有可能在任何给定时间上至少一个控制下管理目标12在告警状态。例如如果堵塞图象目标14`对应一个代表交换机内几千个网络单元的交换机时,则很可能堵塞图象目标14`总是在告警状态。该结果消除了图象监视系统的用途并且减少了图象显示系统的有效性。In addition, when the congestion graph object 14' represents a large number of managed objects 12 under control, the congestion graph object 14' may be in an alert state most or all of the time since there is likely to be at least one managed object under control at any given time. 12 in alarm state. For example, if the congestion graph object 14' corresponds to a switch representing thousands of network elements within the switch, then it is likely that the congestion graph object 14' is always in an alarm state. This result eliminates the use of the image monitoring system and reduces the effectiveness of the image display system.

现在参照图3A、3B、3C,表示了示范性图象目标树型结构8、示范性管理目标树型结构6和形成网络4的网络单元10的示范性分层结构,其中某些网络单元10不表示在管理目标树型结构6或图象目标树型结构8中。这种条件经常出现在图象显示系统和/或故障管理系统与网络不同步的场合。在此情况下,当故障管理系统接收到未代表的管理目标12发出的告警时,图象显示系统通过告警“总管”图象目标14”特性来指示告警状态,这用于显示有关故障管理系统未知的所有网络单元10的故障信息。如果大量网络单元10对于故障管理系统是未知的,“总管”图象目标14”几乎总是在告警状态,而图象显示系统的有效性将减弱。Referring now to FIGS. 3A, 3B, and 3C, there is shown an exemplary image object tree structure 8, an exemplary management object tree structure 6, and an exemplary hierarchical structure of network elements 10 forming a network 4, wherein some network elements 10 Not represented in the management object tree structure 6 or image object tree structure 8 . This condition often arises where the image display system and/or fault management system is not synchronized with the network. In this case, when the fault management system receives an alarm from an unrepresented management object 12, the image display system indicates the alarm status through the alarm "manager" image object 14", which is used to display the relevant fault management system Unknown fault information for all network elements 10. If a large number of network elements 10 are unknown to the fault management system, the "manager" graphical object 14" will almost always be in an alarm state and the effectiveness of the graphical display system will be diminished.

一种替代方案是使用必须人工更新以保持与实际网络同步的管理信息库,这允许图象显示系统不论何时接收到包含未知网络单元10名称的告警都产生新的图象目标14。该方案的问题是操作一段时间之后图象目标树型结构变大导致许多与图1A-1C和2A-2C有关的问题。另外,对应退出的网络单元10(即已经从网络4中消除的网络单元10)的图象目标14和管理目标12可能保持在管理信息库中,而减少了图象显示系统的精确性和潜在地导致操作员困惑。An alternative is to use a management information base that must be manually updated to keep in sync with the actual network, which allows the graphics display system to generate new graphics objects 14 whenever an alert containing an unknown network element 10 name is received. The problem with this solution is that the image object tree structure becomes larger after a period of operation causing many of the problems associated with Figures 1A-1C and 2A-2C. In addition, image objects 14 and management objects 12 corresponding to withdrawn network elements 10 (that is, network elements 10 that have been eliminated from the network 4) may remain in the management information base, reducing the accuracy and potential of the image display system. confuse the operator.

按照本发明的优选实施例,一个故障管理系统包括一个不保持整个网络4的管理信息库的图象显示系统。实际上,图象显示系统在开始产生少量的顶级图象目标14。这些顶级图象目标14永远不从图象显示系统中删除,并且图象显示系统不论她们的告警状态如何都显示这些顶级图象目标14(即,现行告警或没有告警)。优选地,顶级图象目标4代表不经常产生和消灭并且往往在配置中稳定的网络单元10。顶级图象目标14可能代表例如交换机,服务区,海底电缆,卫星和陆地基站。顶级网络单元10的告警可以容易地利用这些永久图象目标14代表。According to the preferred embodiment of the present invention, a fault management system includes a graphical display system which does not maintain a management information base of the entire network 4. In practice, the graphics display system initially generates a small number of top-level graphics objects 14 . These top-level graphical objects 14 are never deleted from the visual display system, and the visual display system displays these top-level graphical objects 14 regardless of their alert status (ie, active alert or no alert). Preferably, top-level image objects 4 represent network elements 10 that are not spawned and destroyed very often and tend to be stable in configuration. Top-level image objects 14 may represent exchanges, service areas, submarine cables, satellite and terrestrial base stations, for example. Alerts for top-level network elements 10 can easily be represented using these persistent image objects 14 .

当故障管理系统接收到较低级网络单元10的告警时,图象显示系统为每个受影响的网络单元10产生图象目标14,并且只显示新产生的图象目标14以及它们告警状态的指示。通常,受影响网络单元10包括在分层结构中告警单元10之上的所有网络单元10。一旦引起告警的故障被处理,作为告警来源的图象目标14将从图象显示系统中删除。另外,任何其它被产生和显示作为此告警结果的图象目标14也被删除(例如,代表网络分层结构中所告警网络单元10之上的网络单元10的图象目标14)。When the fault management system receives an alarm from a lower-level network element 10, the image display system generates an image object 14 for each affected network element 10, and only displays the newly generated image object 14 and their alarm status. instruct. Typically, affected network elements 10 include all network elements 10 above the alerting element 10 in the hierarchy. Once the fault that caused the alarm is dealt with, the visual object 14 that was the source of the alarm will be deleted from the visual display system. In addition, any other graphical objects 14 that were generated and displayed as a result of this alert are also deleted (eg, graphical objects 14 representing network elements 10 above the alerted network element 10 in the network hierarchy).

因此,按照本发明优选实施例,图象显示系统不需要大的管理信息库来存储整个网络的所有网络单元10的消息和图象目标14。在图象目标树型结构8、管理目标树型结构6和实际网络单元10之间保持同步的问题被避免,也避免了对管理信息库进行人工更新的需要。图象目标14的数量也保持在与当前网络告警数量相同的程度。因为图象目标14的数量在此情况下相对小(只有几百的数量级,而非在显示系统中所有图象目标14的图象显示系统中的几千或几百万),该图象显示系统可以快速地响应告警并且可以在互联网环境下实现。另外,该图象显示系统保持网络单元10和题目相关的图象目标14之间的一对一关系,与使用一个图象目标14代表许多网络单元10的系统相比由此改善了图象显示系统的有效性(见图2A-2C)。Therefore, according to the preferred embodiment of the present invention, the image display system does not require a large management information base to store messages and image objects 14 for all network elements 10 throughout the network. The problem of maintaining synchronization between the image object tree structure 8, the management object tree structure 6 and the actual network elements 10 is avoided, as well as the need for manual updating of the management information base. The number of image objects 14 is also maintained at the same level as the current number of network alerts. Because the number of image objects 14 in this case is relatively small (only on the order of a few hundred, rather than thousands or millions in an image display system of all image objects 14 in the display system), the image display The system can respond to alarms quickly and can be implemented in the Internet environment. In addition, the graphical display system maintains a one-to-one relationship between network elements 10 and topic-related graphical objects 14, thereby improving the graphical display compared to systems that use one graphical object 14 to represent many network elements 10 The effectiveness of the system (see Figures 2A-2C).

现在参照图4,表示了按照本发明用于在图象显示系统中显示网络故障信息的一种方法的流程图。在步骤100,由图象显示系统接收一个告警消息。该告警消息包括一个告警事件指示或告警网络单元10的条件和名称。另外,告警消息标志了告警网络单元10的环境,其优选地包括从立即监视告警网络单元10的网络单元10到分层结构中最高网络单元0的更高网络单元10的完整链。在步骤102,告警网络单元10的名称被从告警消息中提取,在步骤104,进行提示以找到有关告警网络单元10的图象目标14。这种有关的图象目标14可以已经存在,例如,如果告警网络单元10已经具有现存告警条件,如果它是有关现有告警条件的单元的一部分(即,对于一个告警单元下级单元的告警),或如果告警网络单元10是少量永久顶级图象目标14中的一个。Referring now to FIG. 4, there is shown a flowchart of a method for displaying network failure information in an image display system according to the present invention. In step 100, an alert message is received by the image display system. The alert message includes an alert event indicating or alerting the condition and name of the network element 10 . In addition, the alert message identifies the context of the alerting network element 10, which preferably includes the complete chain from the network element 10 immediately monitoring the alerting network element 10 to the higher network element 10 of the highest network element 0 in the hierarchy. In step 102, the name of the alerting network element 10 is extracted from the alerting message, and in step 104, a prompt is made to find the image object 14 of the alerting network element 10 concerned. This relevant image object 14 may already exist, for example, if the alarming network unit 10 already has an existing alarming condition, if it is part of a unit related to an existing alarming condition (i.e., for an alarming unit's subordinate unit's alarm), Or if the alerting network element 10 is one of a small number of permanent top-level image objects 14 .

如果有关告警网络单元10的图象目标14已经不存在,则图象目标14在步骤106被产生。另外,当根据告警消息所提取的信息识别时,也产生告警图象目标14的环境。一旦产生,有关告警网络单元10的图象目标14与环境图象目标14一起被显示在操作员监视器上。如果有关告警网络单元10的图象目标14已经存在,则新的图象目标14不需要产生。如果告警图象目标14可能已经被显示,则适当的环境图象目标14也已经被显示。可是,如果需要适当环境图象目标14可以被产生。If a graphical object 14 for the alerting network element 10 does not already exist, then the graphical object 14 is created in step 106 . In addition, when identified based on the information extracted from the warning message, the environment of the warning image object 14 is also generated. Once generated, the graphical object 14 associated with the alerting network element 10 is displayed on the operator monitor along with the environmental graphical object 14 . If a graphical object 14 for the alerting network unit 10 already exists, a new graphical object 14 need not be created. If the warning graphic object 14 may have been displayed, then the appropriate environmental graphic object 14 has also been displayed. However, an appropriate ambient image object 14 can be generated if desired.

一旦告警图象目标14被定位或产生,其特性在步骤108告警以反映告警消息中指示的告警事件的类型。例如,如果告警条件危险图象显示系统可能使告警图象目标14以红色闪烁,如果告警是不危险情况改变为黄色。接着,在步骤110,确定告警条件是否已经清除。这可以通过检查告警消息确定是否指示该告警已经被清除来进行。通常,一个初始告警消息指示特定故障条件。一旦该故障被纠正,另一个告警消息被发送而以前接收的消息严重性字段设置为“清除”。如果在步骤100接收的告警消息不是告警“清除”消息,则过程在步骤124结束。Once the alert image object 14 is located or generated, its properties are alerted at step 108 to reflect the type of alert event indicated in the alert message. For example, the warning image display system may cause the warning image object 14 to flash red if the warning condition is dangerous, and change to yellow if the warning is a non-dangerous condition. Next, at step 110, it is determined whether the alarm condition has cleared. This can be done by checking the alert message to see if it indicates that the alert has been cleared. Typically, an initial warning message indicates a specific fault condition. Once the fault is corrected, another alert message is sent with the severity field of the previously received message set to "clear". If the alert message received at step 100 is not an alert "clear" message, then the process ends at step 124 .

最后,告警条件将被清除,而表示告警应当被清除的图象目标的告警消息被接收。一旦该告警被清除,在步骤112开始时效计时器。在告警条件已经处理之后该时效计时器允许告警图象目标14和其环境图象目标14保持图象显示预定时间段。为操作员方便而使用预定时间段,并且防止需要产生代表相同网络单元10的另一个图象目标14,消除了在原有告警之后短时间出现的涉及相同图象目标14的另一个告警。优选地,在预定时间段期间,图象目标14的特性再次被告警以指示当前没有告警条件存在。Eventually, the alert condition will be cleared and an alert message is received indicating the image object for which the alert should be cleared. Once the alert is cleared, at step 112 the aging timer is started. The aging timer allows the alerting graphical object 14 and its surrounding graphical object 14 to remain graphically displayed for a predetermined period of time after the alerting condition has been addressed. Using a predetermined time period for operator convenience and preventing the need to generate another visual object 14 representing the same network element 10 eliminates another alarm involving the same visual object 14 occurring shortly after the original alarm. Preferably, during a predetermined period of time, the property of the graphical object 14 is again alerted to indicate that no alert condition currently exists.

在步骤114,确定是否时效计时器已经到时。一旦时效计时器已经到时,则确定是否以前告警图象目标14已经被指定在有关图象显示系统的存储器内作为相对少量的永久图象目标14之一。如果是,该过程结束而不进行步骤124的进一步动作。如果图象目标14没有被指定为永久,接着在步骤118通过检查存储告警消息的图象显示系统确定是否图象目标14有关具有现行告警的管理目标12或网络单元10。如果图象目标14确实具有现行告警,该过程结束而不进行在步骤124的进一步动作。结果图象目标14保持在操作员显示器上,直到至少剩余的网络单元10告警被清除(和其下级的所有网络单元10)。如果没有现行告警与图象目标14有关,在步骤120图象目标14从显示器上消除并且从图象显示系统的存储器中删除。At step 114, it is determined whether the aging timer has expired. Once the aging timer has expired, a determination is made as to whether a previously alerted graphical object 14 has been designated as one of a relatively small number of permanent graphical objects 14 within the memory of the associated graphical display system. If so, the process ends without further action of step 124 . If the graphical object 14 has not been designated as permanent, then at step 118 it is determined whether the graphical object 14 is related to a management object 12 or network element 10 that has an active alert by checking the graphical display system that stores the alert message. If the graphical object 14 does have an active alarm, the process ends without further action at step 124. The resulting graphical object 14 remains on the operator display until at least the remaining network element 10 alarm is cleared (and all network elements 10 subordinate to it). If there are no active alerts associated with the graphical object 14, at step 120 the graphical object 14 is removed from the display and deleted from the memory of the graphical display system.

然后该过程从步骤122开始继续检查分层结构中下个更高的图象目标14,以确定是否意见将它从图象显示系统中消除。换句话说,在步骤116和118分析下个更高图象目标14以确定是否它已经被指定为永久或是否它(或其其它下级网络单元10中的任何一个)保持现行告警。该过程重复这些步骤116到122,直到作为永久或包含现行告警的图象目标14到达。以此方式,每个环境图象目标14从图象显示系统中删除以防止图象目标14的不必要显示。The process then continues at step 122 to check the next higher image object 14 in the hierarchy to determine if it should be removed from the image display system. In other words, the next higher graphics object 14 is analyzed at steps 116 and 118 to determine if it has been designated as permanent or if it (or any of its other subordinate network elements 10) remains in active alert. The process repeats these steps 116 to 122 until an image object 14 is reached which is either permanent or contains an active alert. In this manner, each environmental image object 14 is deleted from the image display system to prevent unnecessary display of the image object 14 .

现在参照图5,说明了结合本发明实施例使用的告警消息20的示范性结构。该告警消息20包括一个告警指示字段22,该字段标志告警条件和告警觉察严重性。告警消息20进一步包括多个字段24、30和36,表示有关从分层结构的最高网络单元10(字段24)降低到告警网络单元10(字段36)的链中每个网络单元10的信息。这些字段24、30、36的每个包含数据26、32和38,标志网络单元10的类型,而名称28、34和40表示链中每个网络单元10。在上述例子中,“单元3”是告警网络单元10。使用在告警消息20中的编码信息,图象显示系统可以在操作员监视器上重新构成受影响的网络4部分作为互连的图象目标14。Referring now to FIG. 5, an exemplary structure of an alert message 20 for use with an embodiment of the present invention is illustrated. The alarm message 20 includes an alarm indication field 22, which indicates the alarm condition and the severity of the alarm awareness. The alert message 20 further comprises a plurality of fields 24, 30 and 36 representing information about each network element 10 in the chain descending from the highest network element 10 of the hierarchy (field 24) to the alerting network element 10 (field 36). Each of these fields 24, 30, 36 contains data 26, 32 and 38 identifying the type of network element 10, while a name 28, 34 and 40 identifies each network element 10 in the chain. In the above example, "unit 3" is the alerting network unit 10 . Using the encoded information in the alert message 20, the visual display system can reconstruct the affected network 4 portion as interconnected visual objects 14 on the operator monitor.

现在参照图6A、6B、6C,表示了示范性图象目标树型结构8、示范性管理目标树型结构6和形成网络4的示范性网络单元10分层结构,说明了本发明的实施例。网络4包括多个网络单元101-1012,它们在分层结构设计中互连。在该例子中网络单元108已经产生了危险告警(由填充节点)网络单元1011已经产生的不危险告警(由交叉影线节点表示)。对应的管理目标树型结构6包括多个管理目标121-124和1210(虚线之上),它们已经被指定为永久。类似地,图象目标树型结构8包括多个对应图象目标141-144和1410,它们已经被指定为永久的。没有其它管理目标12或图象目标14以永久方式保持在图象显示系统中。Referring now to Figures 6A, 6B, and 6C, an exemplary image object tree structure 8, an exemplary management object tree structure 6, and an exemplary layered structure of network elements 10 forming a network 4 are shown, illustrating an embodiment of the present invention . The network 4 comprises a plurality of network elements 10 1 -10 12 interconnected in a hierarchical design. In this example network element 108 has generated a critical alert (indicated by filled nodes) and network element 1011 has generated a non-critical alert (indicated by cross-hatched nodes). The corresponding management object tree structure 6 includes a number of management objects 12 1 -12 4 and 12 10 (above the dotted line), which have been designated as permanent. Similarly, image object tree structure 8 includes a plurality of corresponding image objects 14 1 -14 4 and 14 10 , which have been designated as permanent. No other management objects 12 or image objects 14 remain in the image display system in a permanent manner.

实际上,对应告警网络单元108和1011的管理目标128和1211由图象显示系统根据告警消息的接收产生。这些管理目标128和1211被用于存储对应网络单元108和1011的告警消息。另外,环境管理目标125和127由图象显示系统产生并且用于存储一个指示,即它们的下级管理目标128已经产生了告警消息。类似地,对应告警网络单元108和1011的图象目标148和1411由图象显示系统根据告警消息接收产生并且被指定适当特性显示它们各自的告警条件。另外,环境图象目标145和147由图象显示系统产生使操作员知道告警网络单元108的环境,在此情况下是通过显示从分层结构顶部下到告警图象目标148和1411的图象目标14的完整链。Actually, the management objects 128 and 1211 corresponding to the alarm network units 108 and 1011 are generated by the image display system according to the reception of the alarm message. These management objects 12 8 and 12 11 are used to store alarm messages for the corresponding network elements 10 8 and 10 11 . In addition, the environment management objects 125 and 127 are generated by the image display system and used to store an indication that their subordinate management objects 128 have generated an alarm message. Similarly, image objects 148 and 1411 corresponding to alarm network elements 108 and 1011 are generated by the image display system upon receipt of an alarm message and assigned appropriate characteristics to display their respective alarm conditions. In addition, the environment image objects 145 and 147 are generated by the image display system to let the operator know the environment of the alarm network element 108 , in this case by displaying the alarm image objects 148 and 148 down from the top of the hierarchy. 14 complete chains of 11 image targets 14.

一旦网络单元1011的告警条件被清除,管理目标1211和图象目标1411被从图象显示中清除并且从存储器中删除。类似地,一旦网络单元108的告警条件被清除,管理目标128和其上级管理目标125和127以及图象目标1411和其上级图象目标145和147从图象显示中清除并且从存储器删除。在两个情况下,消除和删除过程不影响上级管理目标121、123、124和128或上级图象目标141、143、144和148,因为它们的永久状态。Once the alarm condition of the network element 1011 is cleared, the management object 1211 and the graphical object 1411 are cleared from the graphical display and deleted from memory. Similarly, once the alarm condition of the network element 108 is cleared, the management object 128 and its superior management objects 125 and 127 and the image object 1411 and its superior image objects 145 and 147 are removed from the image display Clear and delete from memory. In both cases, the elimination and deletion process does not affect the superordinate management objects 12 1 , 12 3 , 12 4 and 12 8 or the superordinate image objects 14 1 , 14 3 , 14 4 and 14 8 because of their permanent status.

现在参照图7,说明了按照本发明实施例的用于监视网络4中告警信息的系统。网络4包括多个网络单元10(“NE1”-“NE4”),它们由故障管理系统50监视。故障管理系统50从网络单元10接收告警并且传递告警信息给附带的图象显示系统52。图象显示系统52在附带的存储器54中存储告警信息并且按照所接收告警产生适当管理目标12。为容易说明,图象显示系统52和附带存储器被图示得位于故障管理系统50附近。在图示的例子中,使用计算机终端58的操作员可以然后通过互联网56访问图象显示系统52以显示告警图象目标14。使用所显示信息,操作员能够迅速和有效地评价网络4中的故障并且开始适当的纠正动作。可是,优选地,图象显示系统52和附带存储器驻留在计算机58内。图象显示系统52的例如必要软件可以通过互联网56下载并且可以在操作员的工作站58上运行。Referring now to FIG. 7, a system for monitoring alarm information in a network 4 according to an embodiment of the present invention is illustrated. Network 4 includes a plurality of network elements 10 ("NE1"-"NE4") that are monitored by fault management system 50. As shown in FIG. The fault management system 50 receives alarms from the network elements 10 and communicates the alarm information to the accompanying graphic display system 52 . The image display system 52 stores the alert information in the attached memory 54 and generates the appropriate management object 12 according to the alert received. Graphical display system 52 and accompanying memory are shown adjacent to fault management system 50 for ease of illustration. In the illustrated example, an operator using computer terminal 58 can then access image display system 52 via Internet 56 to display alert image objects 14 . Using the displayed information, the operator can quickly and efficiently evaluate faults in the network 4 and initiate appropriate corrective actions. Preferably, however, image display system 52 and accompanying memory reside within computer 58 . For example, the necessary software for the image display system 52 can be downloaded via the Internet 56 and run on the operator's workstation 58 .

尽管本发明方法和设备的优选实施例已经在附图和前面的说明书中说明,应当理解本发明不限于所公开的实施例,而可以进行大量重新设计、修改和替代,而不脱离下列权利要求书所阐述和定义的本发明范围。Although preferred embodiments of the method and apparatus of the present invention have been illustrated in the drawings and foregoing description, it should be understood that the invention is not limited to the disclosed embodiments but is susceptible to numerous redesigns, modifications and substitutions without departing from the following claims The scope of the invention is set forth and defined in this book.

Claims (29)

1. method that is used for the monitoring network state information comprises step:
Receive the status message of the particular state of specified unit in (100) indication networks;
From status message, extract the information of (102) relevant specified unit; This method feature is following steps:
Produce an image object of (106) specified unit according to institute's information extraction;
On operator interface, show this image object;
Discern the variation in the specified location mode; With
Response is eliminated (120) this image object to the identification that changes (110) in the specified location mode from operator interface.
2. the process of claim 1 wherein that this network comprises a communication network.
3. the process of claim 1 wherein that this network comprises a data network.
4. the method for claim 1 further comprises step:
This image object of storage in a memory; With
Response is deleted this image object to the identification that specified location mode changes from memory.
5. the process of claim 1 wherein that status message comprises the failure message of a specified unit.
6. the method for claim 5, wherein this image object comprises an indication of the fault message that receives.
7. the method for claim 6, wherein discerning the step that specified location mode is changed is the troubleshooting that response is undertaken by network operator.
8. the method for claim 5, the wherein hierarchy of these a plurality of unit of network packet includes network design, specified unit have a plurality of in the hierarchy design than institute's information extraction appointment and the higher monitoring network unit of recognition unit, further comprise step:
For each monitoring network unit produces one with regard to image object; With
On operator interface, show each environmental image target.
9. the method for claim 8 comprises that further identification that the specified location mode of response changes eliminates the step of each environmental image target from operator interface.
10. the method for claim 8 further comprises step:
Produce a plurality of permanent image object of a plurality of preselected network element of representative; With
On operator interface, show each permanent image object.
11. the method for claim 10 further comprises step:
Respond the identification that specified location mode changes for a plurality of network element that in the hierarchy design, are higher than specified unit, determine whether that each higher network element is one of permanent image object in the hierarchy design;
Eliminate from image shows is not one of a plurality of permanent image objects and each image object of representing network element higher in the hierarchy design.
12. the method for claim 8, wherein status message is identified in an interconnection between a plurality of monitoring networks unit that is higher than specified unit in specified unit and the hierarchy design.
13. the method for claim 5 further is included in the step of storage failure information in the database.
14. comprising, the method for claim 12, the step of wherein discerning specified location mode variation determine whether the fault message relevant with specified unit is stored in the database.
15. the process of claim 1 wherein that the step of eliminating image object from operator interface comprises step:
Start a timeliness timer; With
When the timeliness timer to from operator interface, eliminating image object constantly.
16. a system that is used for the monitoring network warning information comprises:
A network that comprises a plurality of network element;
A fault management subsystem is used for receiving (100) alarm from least one Alarm Unit of network;
A user interface is used for display alarm information;
A visual display subsystem that is connected to fault management subsystem and user interface the system is characterized in that this system comprises:
From alarm information, extract the device of an identifier of (102) at least one Alarm Unit;
The alarm information that response receives from least one Alarm Unit produces the device that (104) represent an image object of at least one Alarm Unit;
The device that on user interface, shows the image object that is produced; With
After being eliminated, the alarm conditions by the alarm information indication eliminate the device of image object from user interface.
17. the system of claim 16, wherein visual display subsystem further comprises:
Generation is used for the device about a plurality of environmental image targets of the network element of at least one Alarm Unit; With
The device that on user interface, shows a plurality of environmental image targets.
18. the system of claim 17, the alarm conditions that wherein visual display subsystem further is included in by the alarm information indication are eliminated the device of eliminating a plurality of environmental image targets afterwards from user interface.
19. the system of claim 17, wherein visual display subsystem comprises the device according to the identifier of alarm information retrieval network unit, and this network element is relevant with at least one Alarm Unit.
20. the system of claim 16, the predetermined amount of time of wherein visual display subsystem after the alarm conditions by the alarm information indication are eliminated eliminated image object to after date from user interface.
21. one kind is used for the monitoring network warning information and does not use the method that keeps the management of information information bank of unit in relevant network configuration and the network, comprises step:
Alarm Unit receives (100) alarm information in the network; This method feature is:
Produce the alarm image object (102,104) of corresponding Alarm Unit; With
On user interface, show the alarm image object that is produced, be in moment under the equal state continuously up to Alarm Unit.
22. the method for claim 21 further comprises the step of extracting relevant Alarm Unit information from alarm information, wherein alarms image object and produces according to institute's information extraction.
23. the method for claim 22 further comprises step:
Determine to remove by the alarm conditions of alarm information mark; With
Change the alarm image object in the user interface.
24. the method for claim 23 further comprises:
Produce at least one environmental image target according to institute's information extraction, each environmental image target is represented a network element of relevant Alarm Unit;
On user interface, show at least one environmental image target; With
Response is determined to be removed by the alarm conditions of alarm information mark, eliminates at least one environmental image target from user interface.
25. the method for claim 24 further comprises showing that the step that interconnects between at least one image object and the alarm image object, wherein said interconnection represent the interconnection between at least one network element of Alarm Unit and relevant Alarm Unit.
26. the method for claim 24 is wherein eliminated at least one environmental image target response and is determined not have the current alarm condition relevant with at least one environmental image interface and carry out from user interface.
27. the method for claim 26 further comprises step:
Producing at least one represents at least one by the permanent image object of preselected permanent display network unit;
On user interface, show at least one permanent image object, wherein from user interface, eliminate at least one environmental image target response and determine that further at least one environmental image interface is not a permanent image object and carrying out.
28. the method for claim 23 is wherein eliminated the step of alarming image object and is performed pre-determined number from user interface after determining to have been removed by the alarm conditions of alarm information mark.
29. the method for claim 22, wherein alarm information is to receive by the Internet.
CNB008105782A 1999-05-21 2000-04-28 Method and apparatus for display information in a fault management system Expired - Fee Related CN1155200C (en)

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