CN115065751B - Voice relay service protection method, device, service platform system and medium - Google Patents
Voice relay service protection method, device, service platform system and medium Download PDFInfo
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- CN115065751B CN115065751B CN202210710552.6A CN202210710552A CN115065751B CN 115065751 B CN115065751 B CN 115065751B CN 202210710552 A CN202210710552 A CN 202210710552A CN 115065751 B CN115065751 B CN 115065751B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/20—Automatic or semi-automatic exchanges with means for interrupting existing connections; with means for breaking-in on conversations
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Abstract
The disclosure provides a voice relay service protection method, a device, a service platform system and a storage medium, wherein the method comprises the steps of configuring a corresponding voice relay line for voice relay service, configuring a corresponding service protection line for the voice relay line, and carrying voice call service corresponding to the voice relay line by using the service protection line when the voice relay line fails. The method can provide service protection for the voice relay service, ensure that the voice service can normally call in, avoid the hidden trouble of a single circuit arranged for the voice relay service, select a service protection method according to the need by digging and utilizing the prior art network capacity according to the client demand and the actual reserved condition of relay resources of the carrier network, provide service protection based on the prior art network capacity, solve the problems that the prior art network system is replaced, expansion and maintenance are difficult, and the like, and improve the service quality and reduce the operation cost.
Description
Technical Field
The present invention relates to the field of communications technologies, and in particular, to a method and apparatus for protecting a voice relay service, a service platform system, and a storage medium.
Background
The communication operator opens PRI (PRIMARY RATE INTERFACE, basic group rate interface) voice relay service for small and medium enterprise customers, only opens a PRI voice relay line (circuit) for partial customers, and has the problem of single-route fault hidden trouble. When a voice relay circuit fault or a device fault of the voice relay service occurs, the PRI voice relay service of a small and medium enterprise client faces the problem of interruption, so that a technical scheme for providing service protection for the PRI voice relay service is required.
Disclosure of Invention
In view of the above, it is an object of the present invention to provide a method, apparatus, service platform system and storage medium for protecting voice relay service.
According to a first aspect of the disclosure, a voice relay service protection method is provided, which includes configuring a corresponding voice relay line for a voice relay service, configuring a corresponding service protection line for the voice relay line, and carrying a voice call service corresponding to the voice relay line by using the service protection line when the voice relay line fails.
The service protection circuit comprises a fixed telephone circuit corresponding to the fixed telephone number, the configuration of the corresponding service protection circuit for the voice relay circuit comprises the steps of configuring the fixed telephone number corresponding to the voice relay circuit and the fixed telephone circuit corresponding to the fixed telephone number, configuring the voice relay circuit as a first route and setting the fixed telephone circuit corresponding to the fixed telephone number as a second route.
Optionally, the step of using the service protection line to carry the voice call service corresponding to the voice relay line when the voice relay line fails includes switching the voice call service on the voice relay line to a fixed telephone line corresponding to a fixed telephone number according to the second route when the voice relay line fails.
The service protection circuit comprises a single-shared fixed-phone relay line connection group corresponding to the fixed-phone number, wherein the service protection circuit corresponding to the voice relay line configuration comprises a fixed-phone number corresponding to the voice relay line configuration and a single-shared fixed-phone relay line connection group corresponding to the fixed-phone number, the voice relay line is configured to be a first route, and the single-shared fixed-phone relay line connection group corresponding to the fixed-phone number is set to be a second route, and the single-shared fixed-phone relay line connection group comprises multiple fixed-phone lines or multiple relay lines.
Optionally, the step of using the service protection line to carry the voice call service corresponding to the voice trunk line when the voice trunk line fails includes switching the voice call service on the voice trunk line to a single-shared fixed-line trunk line connection group corresponding to the fixed-line number according to the second route when the voice trunk line fails.
The service protection circuit comprises a shared fixed telephone relay line connection group, wherein the service protection circuit corresponding to the voice relay circuit configuration comprises a shared fixed telephone relay line connection group corresponding to the voice relay circuit configuration, and the shared fixed telephone relay line connection group comprises a plurality of fixed telephone circuits or a plurality of relay circuits.
Optionally, the step of using the service protection line to carry the voice call service corresponding to the voice trunk line when the voice trunk line fails includes transferring the voice call service on the voice trunk line to at least one fixed line or trunk line in the shared fixed line trunk line group when the voice trunk line fails and all lines in the single fixed line trunk line group corresponding to the fixed line number are occupied.
Optionally, the voice relay service comprises PRI voice relay service, and the voice relay line comprises PRI voice relay line.
According to a second aspect of the present disclosure, a voice relay service protection device is provided, which includes a service line configuration module configured to configure a corresponding voice relay line for a voice relay service, a protection line configuration module configured to configure a corresponding service protection line for the voice relay line, and a service failure processing module configured to use the service protection line to carry a voice call service corresponding to the voice relay line when the voice relay line fails.
The service protection circuit comprises a fixed telephone circuit corresponding to the fixed telephone number, the protection circuit configuration module is used for configuring the fixed telephone number corresponding to the voice relay circuit and the fixed telephone circuit corresponding to the fixed telephone number, and the voice relay circuit is configured as a first route and the fixed telephone circuit corresponding to the fixed telephone number is set as a second route.
Optionally, the service fault processing module is configured to, when the voice trunk line fails, switch the voice call service on the voice trunk line to a fixed phone line corresponding to a fixed phone number according to the second route.
The service protection circuit comprises an independent fixed telephone relay line connection group corresponding to a fixed telephone number, the protection circuit configuration module is used for configuring the fixed telephone number corresponding to the voice relay circuit and an independent fixed telephone relay line connection group corresponding to the fixed telephone number, the voice relay circuit is configured to be a first route, the independent fixed telephone relay line connection group corresponding to the fixed telephone number is set to be a second route, and the independent fixed telephone relay line connection group comprises multiple fixed telephone circuits or multiple relay circuits.
Optionally, the protection circuit configuration module is configured to switch the voice call service on the voice trunk circuit to the exclusive fixed-line trunk line connection group corresponding to the fixed-line number according to the second route when the voice trunk circuit fails.
The service protection circuit comprises a shared fixed telephone relay line connection group and the protection circuit configuration module is used for configuring the shared fixed telephone relay line connection group corresponding to the voice relay circuit, wherein the shared fixed telephone relay line connection group comprises a plurality of fixed telephone circuits or a plurality of relay circuits.
Optionally, the protection circuit configuration module is further configured to transfer the voice call service on the voice trunk circuit to at least one fixed line circuit or trunk circuit in the shared fixed line trunk circuit connection group when the voice trunk circuit fails and all circuits in the single fixed line trunk circuit connection group corresponding to the fixed line number are occupied.
Optionally, the voice relay service comprises PRI voice relay service, and the voice relay line comprises PRI voice relay line.
According to a third aspect of the present disclosure there is provided a voice relay service protection apparatus comprising a memory and a processor coupled to the memory, the processor being configured to perform the method as described above based on instructions stored in the memory.
According to a fourth aspect of the present disclosure, there is provided a service platform system, including the voice relay service protection apparatus as described above.
According to a fifth aspect of the present disclosure, there is provided a computer readable storage medium storing computer instructions for execution by a processor of a method as described above.
The voice relay service protection method, the device, the service platform system and the storage medium are used for carrying the voice call service corresponding to the voice relay line by configuring the service protection line for the voice relay line when the voice relay line fails, providing service protection for the voice relay service, ensuring that voice services such as a hot wire telephone can normally call in, avoiding hidden trouble of a single circuit arranged for the voice relay service, improving the use sensitivity of a user, selecting different service protection methods according to the client requirement and the actual reserved condition of relay resources of an operator fixed network, providing service protection based on the existing fixed network capability, solving the problems that the original fixed network system is replaced by a new network, the original network relay resources are not expanded any more, the maintenance is difficult and the like, improving the service quality and reducing the operation cost.
Drawings
In order to more clearly illustrate the embodiments of the present disclosure or the solutions in the prior art, a brief description will be given below of the drawings required for the embodiments or the description of the prior art, it being obvious that the drawings in the following description are only some embodiments of the present disclosure, and that other drawings may be obtained according to these drawings without inventive faculty for a person skilled in the art.
Fig. 1 is a flow diagram of one embodiment of a voice relay service protection method according to the present disclosure;
fig. 2 is a schematic view of traffic protection according to one embodiment of the voice relay traffic protection method of the present disclosure;
Fig. 3 is a schematic view of traffic protection according to another embodiment of the voice relay traffic protection method of the present disclosure;
Fig. 4 is a schematic view of traffic protection according to yet another embodiment of the voice relay traffic protection method of the present disclosure;
Fig. 5 is a block diagram of one embodiment of a voice relay service protection apparatus according to the present disclosure;
fig. 6 is a block diagram of another embodiment of a voice relay service protection apparatus according to the present disclosure;
fig. 7 is a block diagram of one embodiment of a business platform system according to the present disclosure.
Detailed Description
The present disclosure now will be described more fully hereinafter with reference to the accompanying drawings, in which exemplary embodiments of the disclosure are shown. The following description of the technical solutions in the embodiments of the present disclosure will be made clearly and completely with reference to the accompanying drawings in the embodiments of the present disclosure, and it is apparent that the described embodiments are only some embodiments of the present disclosure, not all embodiments. Based on the embodiments in this disclosure, all other embodiments that a person of ordinary skill in the art would obtain without making any inventive effort are within the scope of protection of this disclosure.
The PRI voice relay circuit which is opened by the communication operator for the clients of the medium and small enterprises has the hidden trouble of single route fault. For example, the communication carrier opens the PRI voice relay service 9XXXX hot line telephone number for a certain enterprise customer, and configures a PRI voice relay line, so that 30 telephone simultaneous incoming calls can be met at maximum. When a voice relay circuit failure occurs or a device of the voice relay service fails, a small and medium enterprise customer faces the problem of interruption of the hot line 9xxxx telephone service. Because the network system of the communication operator is continuously updated, the PRI voice relay service faces the actual problems that the original fixed network system is replaced by a new network system, the original network relay resource is not expanded, the original network relay equipment fault spare parts are difficult to maintain, and the like.
Fig. 1 is a flow chart illustrating an embodiment of a voice relay service protection method according to the present disclosure, as shown in fig. 1:
step 101, configuring a corresponding voice relay line for the voice relay service. The voice relay service may be a PRI voice relay service or the like, and the voice relay line includes a PRI voice relay line or the like.
And 102, configuring a corresponding service protection circuit for the voice relay circuit.
And step 103, when the voice relay line fails, the voice call service corresponding to the voice relay line is carried by using the service protection line.
In one embodiment, the service protection line may be multiple. The service protection circuit includes a fixed telephone circuit corresponding to the fixed telephone number, and the fixed telephone circuit may be any of a plurality of existing fixed telephone circuits, for example, a fixed telephone circuit is a telephone circuit of PSTN (Public Switched Telephone Network ), etc.
The method comprises the steps of configuring a fixed telephone number corresponding to a voice relay line, configuring a fixed telephone line corresponding to the fixed telephone number, configuring the voice relay line as a first route, and setting the fixed telephone line corresponding to the fixed telephone number as a second route. The fixed telephone number, the fixed telephone line, the first route, the second route, etc. can be configured by adopting various existing methods. And when the voice relay line fails, the voice call service on the voice relay line is transferred to the fixed telephone line corresponding to the fixed telephone number according to the second route.
As shown in fig. 2, the communication carrier opens the PRI voice relay service 9XXXXX hot line telephone number for a certain enterprise client, and can maximally meet 30 telephone simultaneous incoming calls by adopting one PRI voice relay circuit. The voice relay service protection method disclosed by the invention provides a service protection scheme based on the fixed telephone number, adopts the fixed telephone number as a second route, provides the service protection of single-path telephone traffic for the PRI voice relay service of a single small and medium enterprise client, realizes the temporary guarantee of the hot wire telephone service of the PRI voice service, and the fixed telephone number of the second route only supports one-path telephone traffic call.
The PRI voice trunk serves as a first route where PRI voice traffic, such as incoming traffic for "service hotline," etc., is carried. The second route is a fixed telephone number, and when the PRI voice relay line fails, the service platform system transfers all call service hotline telephone traffic to the fixed telephone number for answering. And after the PRI voice trunk line is recovered, the service is switched back to the PRI voice trunk line.
The PRI voice relay service is subject to the actual problems that the original fixed network system is replaced by the new network system, the original network relay resource is not expanded, the original network relay equipment fault spare parts are difficult to maintain and the like due to the continuous updating and updating of the network system of the communication operator, the voice relay service protection method of the present disclosure provides two-path routing service protection for the PRI voice relay service of the clients of the middle and small enterprises at reasonable cost based on the undermining and the utilization of the existing fixed network capacity, and different service protection methods can be selected according to the client requirements and the actual reserved condition of the fixed network relay resource of the operator.
In one embodiment, the service protection circuit includes a single-shared fixed-line trunk group corresponding to the fixed-line number, where the single-shared fixed-line trunk group includes multiple fixed-line circuits, and may also be multiple trunk circuits, where the trunk circuits may be multiple existing trunk circuits, for example, PRI trunk circuits and so on.
The method comprises the steps of configuring a fixed telephone number corresponding to a voice relay line, configuring an exclusive fixed telephone relay line connection group corresponding to the fixed telephone number, configuring the voice relay line as a first route, and setting the exclusive fixed telephone relay line connection group corresponding to the fixed telephone number as a second route. The fixed telephone number, the exclusive fixed telephone trunk connection group, the first route, the second route and the like can be configured by adopting various existing methods. And when the voice relay line fails, the voice call service on the voice relay line is transferred to the single-shared fixed telephone relay line connection selection group corresponding to the fixed telephone number according to the second route.
As shown in fig. 3, the voice relay service protection method of the present disclosure provides a service protection scheme based on a fixed phone number+a fixed phone trunk connection group, and uses the fixed phone number+the fixed phone trunk connection group including multiple paths as a second route, to provide service protection of multiple paths of telephone traffic for PRI voice relay services of a single small and medium enterprise client, so as to implement service protection of simultaneous incoming multiple paths of telephone traffic of a hot wire telephone service of the PRI voice service, and the fixed phone number used for the second route can support incoming multiple paths of telephone traffic.
And configuring the fixed telephone number as a service protection number, opening a continuous selection group comprising a plurality of fixed telephone relay lines for the fixed telephone number, and realizing simultaneous incoming of multiple fixed telephone traffic aiming at the fixed telephone number. The opening mode of the fixed telephone relay line continuous selection group can be realized by using the existing opening modes of a plurality of fixed telephone relay line continuous selection groups of the fixed network.
The communication carrier opens PRI voice relay service 9XXXXX hot line telephone number for a certain enterprise customer, and 30 telephone simultaneous incoming calls can be maximally satisfied by adopting one PRI voice relay circuit. And adopting the fixed telephone number XXXXXX as a second protection route, and opening the fixed telephone trunk line group connection service comprising n fixed telephone trunks for the fixed telephone number XXXXXX. When the voice relay service 9XXXX has a relay circuit fault or the equipment of the voice relay service has a fault, the call traffic of the original 9XXXX can be transferred to the fixed telephone number XXXXXXXX, and n telephone traffic simultaneous incoming can be supported.
In one embodiment, the service protection circuit includes a shared fixed line relay connection group, and the shared fixed line relay connection group corresponding to the voice relay circuit is configured, where the shared fixed line relay connection group includes multiple fixed line circuits or multiple relay circuits. The shared fixed line trunks can be configured using a variety of methods available. When the voice relay line fails and all the fixed telephone lines in the single-shared fixed telephone relay line connection group corresponding to the fixed telephone number are occupied, the voice call service on the voice relay line is transferred to at least one fixed telephone line or relay line in the single-shared fixed telephone relay line connection group.
As shown in fig. 4, the fixed-line trunk resources of the existing network are no longer expanded, so as to fully exploit the potential of network resources, the voice relay service protection method of the present disclosure provides a service protection scheme based on fixed-line number+shared fixed-line trunk connection group, and provides shared service protection for PRI voice relay services of multiple small and medium enterprise clients. The fixed-line relay line adopts a mode of n x k+m sharing distribution to provide n paths of independent fixed-line relay groups for PRI voice relay services of single medium and small enterprise clients, and n x k paths of fixed-line relay lines are provided altogether on the assumption that the PRI voice relay services of k medium and small enterprise clients exist. The continuous selection group comprising m fixed telephone relays is used as shared standby resource for sharing PRI voice relay services of k small and medium enterprises. When the traffic of a certain client exceeds n paths, applying for using a part of relay bearer services in m fixed-line relay connection groups.
In one embodiment, as shown in fig. 5, the present disclosure provides a voice relay service protection device 50, including a service line configuration module 51, a protection line configuration module 52, and a service fault handling module 53. The service line configuration module 51 configures a corresponding voice relay line for the voice relay service, and the voice relay line includes a PRI voice relay line and the like. The protection circuit configuration module 52 configures a corresponding service protection circuit for the voice trunk circuit. The service fault handling module 53 uses the service protection line to carry the voice call service corresponding to the voice relay line when the voice relay line fails.
In one embodiment, the service protection circuit includes a fixed telephone circuit corresponding to the fixed telephone number, and the protection circuit configuration module 52 configures the fixed telephone number corresponding to the voice trunk circuit and configures the fixed telephone circuit corresponding to the fixed telephone number. The protection line configuration module 52 configures the voice relay line as a first route and sets a fixed telephone line corresponding to a fixed telephone number as a second route. When the voice relay line fails, the service failure processing module 53 forwards the voice call service on the voice relay line to the fixed line corresponding to the fixed phone number according to the second route.
In one embodiment, the service protection line includes a single-shared fixed-line trunk group corresponding to the fixed-line number, and the single-shared fixed-line trunk group includes a plurality of fixed-line lines or a plurality of trunk lines. The protection circuit configuration module 52 configures a fixed telephone number corresponding to the voice trunk circuit, and configures a single-shared fixed telephone trunk circuit connection group corresponding to the fixed telephone number. The protection circuit configuration module 52 configures the voice trunk circuit as a first route and sets the exclusive fixed-line trunk circuit connection group corresponding to the fixed-line number as a second route. When the voice trunk line fails, the protection line configuration module 53 switches the voice call service on the voice trunk line to the exclusive fixed-line trunk line connection group corresponding to the fixed-line number according to the second route.
In one embodiment, the service protection line includes a shared fixed line trunk connection group including a plurality of fixed line lines or a plurality of trunk lines. The protection line configuration module 52 configures a shared fixed line trunk connection group corresponding to the voice trunk. When the voice trunk line fails and all the fixed telephone lines in the single-shared fixed telephone trunk line connection group corresponding to the fixed telephone number are occupied, the protection line configuration module 53 transfers the voice call service on the voice trunk line to at least one fixed telephone line or trunk line in the single-shared fixed telephone trunk line connection group.
In one embodiment, as shown in fig. 6, the voice relay service protection apparatus may include a memory 62, a processor 61, a communication interface 63, and a bus 64. The memory 62 is used for storing instructions, the processor 61 is coupled to the memory 62, and the processor 61 is configured to implement the voice relay service protection method described above based on the instructions stored in the memory 62.
The memory 62 may be a high-speed RAM memory, a nonvolatile memory (non-volatile memory), or the like, and the memory 62 may be a memory array. The memory 62 may also be partitioned and the blocks may be combined into virtual volumes according to certain rules. The processor 61 may be a central processing unit CPU, or an Application-specific integrated Circuit ASIC (Application SPECIFIC INTEGRATED Circuit), or one or more integrated circuits configured to implement the voice relay service protection method of the present disclosure.
In one embodiment, as shown in fig. 7, the present disclosure provides a service platform system 70, including a voice relay service protection apparatus 71 in any of the embodiments above. The voice service protection device 71 includes a service line configuration module, a protection line configuration module, and a service fault processing module, where the service line configuration module configures a voice relay line corresponding to the voice relay service, and the protection line configuration module configures a service protection line corresponding to the voice relay line, and when the voice relay line fails, the service fault processing module uses the service protection line to carry a voice call service corresponding to the voice relay line.
There are a number of specific implementations of the voice service protection 71. For example, the voice relay service protection apparatus includes a memory, a processor, a communication interface, a bus, and the like. The memory is configured to store instructions, and the processor is coupled to the memory, and the processor is configured to implement the voice relay service protection method in any of the above embodiments based on the instructions stored in the memory.
In one embodiment, the present disclosure provides a computer-readable storage medium storing computer instructions that, when executed by a processor, perform the method of any of the embodiments above.
The voice relay service protection method, the device, the service platform system and the storage medium are used for carrying the voice call service corresponding to the voice relay line by configuring the service protection line for the voice relay line when the voice relay line fails, providing service protection for the voice relay service, ensuring that voice services such as a hot wire telephone can normally call in, avoiding hidden trouble of a single circuit arranged for the voice relay service, improving the use sensitivity of a user, selecting different service protection methods according to needs by digging the way of utilizing the old existing fixed network capacity according to the client demand and the actual reserved condition of relay resources of an operator, providing service protection based on the existing fixed network capacity, and improving the service quality and reducing the operation cost.
The methods and systems of the present disclosure may be implemented in a number of ways. For example, the methods and systems of the present disclosure may be implemented by software, hardware, firmware, or any combination of software, hardware, firmware. The above-described sequence of steps for the method is for illustration only, and the steps of the method of the present disclosure are not limited to the sequence specifically described above unless specifically stated otherwise. Furthermore, in some embodiments, the present disclosure may also be implemented as programs recorded in a recording medium, the programs including machine-readable instructions for implementing the methods according to the present disclosure. Thus, the present disclosure also covers a recording medium storing a program for executing the method according to the present disclosure.
The description of the present disclosure has been presented for purposes of illustration and description, and is not intended to be exhaustive or limited to the disclosure in the form disclosed. Many modifications and variations will be apparent to those of ordinary skill in the art. The embodiments were chosen and described in order to best explain the principles of the disclosure and the practical application, and to enable others of ordinary skill in the art to understand the disclosure for various embodiments with various modifications as are suited to the particular use contemplated.
Claims (15)
1.A voice relay service protection method includes:
Configuring a corresponding voice relay line for voice relay service, wherein the voice relay service comprises PRI voice relay service;
configuring a corresponding service protection circuit for the voice relay circuit, comprising configuring a fixed telephone number corresponding to the voice relay circuit, and configuring a continuous selection group of multiple fixed telephone relay circuits corresponding to the fixed telephone number;
When the voice relay line fails, the service protection line is used for bearing voice call service corresponding to the voice relay line, and the voice call service on the voice relay line is transferred to a continuous selection group of multiple fixed-line relay lines corresponding to fixed-line numbers according to the second route so as to support multiple telephone traffic incoming calls when the voice relay line fails.
2. The method of claim 1, wherein the service protection circuit comprises a single-shared fixed-line trunk connection group corresponding to a fixed-line number, and wherein the configuring the corresponding service protection circuit for the voice trunk comprises:
configuring a fixed telephone number corresponding to the voice relay line, and configuring a single-shared fixed telephone relay line connection selection group corresponding to the fixed telephone number;
The voice relay line is configured as a first route, and an exclusive fixed telephone relay line connection group corresponding to the fixed telephone number is set as a second route, wherein the exclusive fixed telephone relay line connection group comprises a plurality of fixed telephone lines or a plurality of relay lines.
3. The method of claim 2, wherein the using the service protection line to carry voice call service corresponding to the voice trunk line when the voice trunk line fails comprises:
And when the voice relay line fails, switching the voice call service on the voice relay line to an exclusive fixed telephone relay line connection selection group corresponding to the fixed telephone number according to the second route.
4. The method of claim 3, wherein the service protection line comprises a shared fixed line trunk group, and wherein the configuring the corresponding service protection line for the voice trunk comprises:
Configuring a shared fixed telephone trunk line connection group corresponding to the voice trunk line;
The shared fixed telephone trunk line connection group comprises a plurality of fixed telephone lines or a plurality of trunk lines.
5. The method of claim 4, wherein the using the service protection line to carry voice call service corresponding to the voice trunk line when the voice trunk line fails comprises:
And when the voice relay line fails and all lines in the single-shared fixed-line relay line connection group corresponding to the fixed-line number are occupied, transferring the voice call service on the voice relay line to at least one fixed-line or relay line in the shared fixed-line relay line connection group.
6. The method according to claim 1 to 5, wherein,
The voice relay includes a PRI voice relay.
7. A voice relay service protection apparatus comprising:
The service line configuration module is used for configuring a corresponding voice relay line for a voice relay service, wherein the voice relay service comprises PRI voice relay service;
the protection circuit configuration module is used for configuring a corresponding service protection circuit for the voice relay circuit and comprises the steps of configuring a fixed telephone number corresponding to the voice relay circuit, and configuring a connection group of multiple fixed telephone relay circuits corresponding to the fixed telephone number;
And the service fault processing module is used for bearing voice call service corresponding to the voice relay by using the service protection circuit when the voice relay breaks down, and comprises the step of switching the voice call service on the voice relay to a continuous selection group of multiple fixed telephone relays corresponding to fixed telephone numbers according to the second route when the voice relay breaks down so as to support multiple telephone traffic incoming calls.
8. The apparatus of claim 7, wherein the service protection circuit comprises a single-shared fixed-line trunk connection group corresponding to a fixed-line number;
the protection circuit configuration module is used for configuring a fixed telephone number corresponding to the voice relay circuit and a single-shared fixed telephone relay line connection selection group corresponding to the fixed telephone number, configuring the voice relay circuit as a first route and setting the single-shared fixed telephone relay line connection selection group corresponding to the fixed telephone number as a second route, wherein the single-shared fixed telephone relay line connection selection group comprises a plurality of fixed telephone circuits or a plurality of relay circuits.
9. The apparatus of claim 8, wherein,
And the protection circuit configuration module is used for switching the voice call service on the voice relay circuit to the single-shared fixed-line relay connection selection group corresponding to the fixed-line number according to the second route when the voice relay circuit fails.
10. The apparatus of claim 9, wherein the service protection circuit comprises a shared fixed line trunk link group;
The protection circuit configuration module is used for configuring a shared fixed telephone relay line connection group corresponding to the voice relay circuit, wherein the shared fixed telephone relay line connection group comprises a plurality of fixed telephone circuits or a plurality of relay circuits.
11. The apparatus of claim 10, wherein,
The protection circuit configuration module is further configured to transfer the voice call service on the voice trunk circuit to at least one fixed line or trunk circuit in the shared fixed line trunk circuit connection group when the voice trunk circuit fails and all lines in the single fixed line trunk circuit connection group corresponding to the fixed line number are occupied.
12. The apparatus of any one of claim 7 to 11, wherein,
The voice relay includes a PRI voice relay.
13. A voice relay service protection apparatus comprising:
And a processor coupled to the memory, the processor configured to perform the method of any of claims 1-6 based on instructions stored in the memory.
14. A business platform system, comprising:
a voice relay service protection arrangement as claimed in any one of claims 7 to 13.
15. A computer readable storage medium storing computer instructions for execution by a processor of the method of any one of claims 1 to 6.
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| CN113660145B (en) * | 2021-09-16 | 2022-10-18 | 四川新网银行股份有限公司 | Method for dynamically ascertaining and transferring trunk line fault based on telephone traffic management system |
| CN114520786A (en) * | 2022-02-23 | 2022-05-20 | 北京优音通信有限公司 | Scheme for realizing voice communication service relay access with low cost |
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