CN115024624A - Automatic takeout delivery system and equipment for unmanned independent restaurant - Google Patents
Automatic takeout delivery system and equipment for unmanned independent restaurant Download PDFInfo
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Abstract
Description
技术领域technical field
本发明无人厨房、自动烹饪及自动配送领域,尤其涉及一种无人自主经营餐厅外卖自动送达系统及设备。The present invention relates to the field of unmanned kitchen, automatic cooking and automatic distribution, in particular to an automatic delivery system and equipment for unmanned self-operated restaurant takeout.
背景技术Background technique
现代生产和科学技术的发展,自动化技术成为人们研究的热点。自动化是指机器设备、系统或过程在没有人或较少人的直接参与下,按照人的要求,经过自动检测、信息处理、分析判断、操纵控制,实现预期的目标的过程。自动化技术广泛用于工业、农业、医疗、服务和家庭等方面。With the development of modern production and science and technology, automation technology has become a research hotspot. Automation refers to the process of automatic detection, information processing, analysis and judgment, manipulation and control of machinery, equipment, systems or processes to achieve expected goals according to human requirements without the direct participation of people or less people. Automation technology is widely used in industry, agriculture, medical care, services and households.
随着我国城市化的不断推进以及中小企业的蓬勃发展,企业员工对工作餐的需求越来越大,外卖点餐成为了一种经济实惠且符合员工工作时间的一种主流选择,同时随着烹饪的自动化和智能化的需求也在日益增长,现有技术难以满足用户的各种需求,如今,自动炒菜机的出现,其具有自动热油、自动翻炒等功能,烹饪机器人只要放入食物及其配料,炒菜机就可以自动完成炒菜工序,从而让用户可以很方便、快速地享受到美食。With the continuous advancement of urbanization in our country and the vigorous development of small and medium-sized enterprises, corporate employees have an increasing demand for work meals, and takeout ordering has become a mainstream choice that is affordable and in line with employees' working hours. The demand for automation and intelligence is also growing, and the existing technology is difficult to meet the various needs of users. Today, the emergence of automatic cooking machines has functions such as automatic heating of oil and automatic stir-frying. The cooking robot only needs to put food and Its ingredients, the cooking machine can automatically complete the cooking process, so that users can easily and quickly enjoy the food.
尽管如此,现有的外卖配送方案依旧采用传统外卖配送方案,该方案灵活性差,人工需求高,最重要的是在传统外卖配送方案中,配送员往往会出现提前到达餐厅等待烹饪完成,或烹饪完成后等待配送员取餐这样的一个时间差矛盾,这样的矛盾会在配送效率不高的外卖配送方案中雪上加霜,既影响了用户的就餐时间与就餐体验也极大的降低了餐厅与配送员的工作效率,未来的发展也会逐步减少人力作业,根本性的劳动力的短缺是未来的趋势,随着智能产业的发展可以解决这一问题。Despite this, the existing takeaway delivery scheme still adopts the traditional takeaway delivery scheme, which has poor flexibility and high labor demand. Most importantly, in the traditional takeaway delivery scheme, the delivery staff often arrives at the restaurant ahead of time to wait for the cooking to be completed, or the cooking is completed. After completion, there is a time difference between waiting for the delivery staff to pick up the meal. Such a contradiction will worsen the delivery plan with low delivery efficiency, which not only affects the user's dining time and dining experience, but also greatly reduces the restaurant and delivery staff. Work efficiency and future development will gradually reduce human operations. The fundamental shortage of labor is the future trend. With the development of the intelligent industry, this problem can be solved.
发明内容SUMMARY OF THE INVENTION
本发明的目的在于,针对上述问题,提出一种无人自主经营餐厅外卖自动送达系统及设备,采用外卖配送智能设备解决未来劳动力短缺问题,并且解决了食材质量的管控安全,减少了人与餐食的接触确保了餐食的卫生安全,发明中涉及这一款或多款的机器人或机器车进行自动送达到客户手中还可应用于其他普通餐厅中,将根据订单下达的餐厅位置及顾客下达的送达位置,减少了一些不良分子利用送餐带来的安全隐患,确保了享受生活带来的卫生,人在生活中安全健康的一份保障。The purpose of the present invention is to, in view of the above-mentioned problems, to propose an automatic delivery system and equipment for unmanned self-operated restaurant take-out, adopting intelligent take-out distribution equipment to solve the problem of labor shortage in the future, and to solve the control and safety of the quality of ingredients, reducing the number of people and The contact of the meal ensures the hygiene and safety of the meal. The invention involves one or more types of robots or robotic vehicles for automatic delivery to customers. It can also be used in other ordinary restaurants. The location of the restaurant and the customer will be issued according to the order. The assigned delivery location reduces the potential safety hazards brought by some bad actors using food delivery, ensures the hygiene brought by enjoying life, and guarantees people's safety and health in life.
一种无人自主经营餐厅外卖自动送达系统及设备,包括无人自主经营餐厅或饭店或有人制作餐食的餐厅或饭店、通过制作系统由后台服务器系统总平台经过调配无人采购食材、智能清洗餐食原材料、自动化制作食材、以烹饪系统制作各种各样、各种口味不同的餐食,通过配送终端的设备达到无人化送到顾客手中;所述无人餐厅的系统中还有调配总系统,所述调配总系统安装在后台服务器系统总平台上,调配总系统可以与后台服务器系统总平台进行融合使用进而达到无人自主经营餐厅,所述的无人自主经营餐厅系统中所有的运行系统、设备或配送终端设备的调配及控制,所述配送终端的设备为智能行走设备的进行送餐的小型送餐自动行驶车或送餐自动行走机器人,将顾客在远程或现场下达订单的菜食或餐食由配送终端的智能行走设备的小型送餐自动行驶车或送餐自动行走机器人将其根据客人所提供的地址、联系人的电话及定位将其所定的通过烹饪系统将制作好的菜食或餐食送达到客户手中;An automatic delivery system and equipment for unmanned self-operated restaurant takeout, including unmanned self-operated restaurants or restaurants or restaurants or restaurants where people make meals, through the production system, the back-end server system master platform is deployed and unmanned to purchase ingredients, intelligent Clean meal raw materials, automatically make ingredients, make various meals with different tastes with the cooking system, and deliver them to customers unmanned through the equipment of the distribution terminal; the system of the unmanned restaurant also includes The total deployment system, the total deployment system is installed on the general platform of the back-end server system, and the total deployment system can be integrated with the general platform of the back-end server system to achieve unmanned self-operated restaurants. The deployment and control of the operating system, equipment or distribution terminal equipment, the equipment of the distribution terminal is a small food-delivery automatic driving vehicle or a food-delivery automatic walking robot for food delivery of intelligent walking equipment, and the customer places orders remotely or on-site. The dishes or meals are prepared by the cooking system according to the address provided by the guest, the phone number and location of the contact person by the small food delivery automatic driving vehicle or the food delivery automatic walking robot of the intelligent walking device of the distribution terminal. delivered food or meals to customers;
在此送达过程中无需人员干预只需收餐食人或菜食人的位置准确即可按时送达,在送达餐食或菜食过程中的小型送餐自动行驶车或送餐自动行走机器人中有恒温、保温装置起到对菜食或餐食的保温、恒温,冷饮食品起到了恒温的效果的效果确保口感的纯正,味道的保障;在这些外卖餐食自动送达系统中有餐厅或饭店的餐食或菜食或其他餐食经营参与家或其他小吃类及所有的参与餐食类外卖系统的录入及售卖的各种餐食分类、并录入各种餐食的名称及图案、菜系、价格及数量、口味,餐馆或饭店名称及其他经营者的信息,还有联系电话、地址等所有信息储存在系统里,系统里还包括手机APP、小程序及其他软件系统,将其安装在配送的智能终端里后推送给顾客,系统中的手机APP、小程序及其他软件系统可安装在同一个配送的智能终端里,手机APP、小程序及其他软件系统中分一个为售卖方信息自动录入软件系统,另一个为订餐者订单录入系统,顾客点击所订购的餐食名称后选择哪个餐馆或饭店及其所需的数量一种或多种、一份或多份,选择后还将自身信息储存在智能终端里的自己的信息及位置或地址一并发送给售卖方的后台服务器系统总平台,售卖人及订餐人还可采用语音录入软件系统的功能及方法进行对接,根据定餐人顾客的订单,后台服务器系统总平台通过通讯模块发送信息指派就近小型送餐自动行驶车或送餐自动行走机器人将达到无人制作及有人制作的餐馆或饭馆将所做好的菜挪上小型送餐自动行驶车或送餐自动行走机器人,在有人制作的餐馆或饭馆取餐,餐厅中采用售卖人,挪上的食物直接将餐食放置在小型送餐自动行驶车或送餐自动行走机器人身上或车上,再根据小型送餐自动行驶车或送餐自动行走机器人将餐食送达并到达订购餐食收取对应的位置后自动电话通知取餐人取餐或打开小型送餐自动行驶车或送餐自动行走机器人存放餐食装置,将餐食提出交给取餐人或放置在订餐人约定的放置位置,所述小型送餐自动行驶车或送餐自动行走机器人中有存放餐食装置,存放餐食装置处有可自动开启或关闭的窗户或门,开启时供顾客取走餐食或将餐食放好后,自动关上放餐食装置处的窗户或门后即可按订单地址直接将其送达至目的地到顾客的家中或工作场所或其他位置中交给顾客后即可返还或根据调配总系统调配小型送餐自动行驶车或送餐自动行走机器人所在的位置后,由后台服务器系统总平台直接安排小型送餐自动行驶车或送餐自动行走机器人到新的餐食送达点,接受新的任务或根据位置可直接到其他固定点进行等候接受指令等待下一个派送,随送达过程中可自动识别红绿灯、识别交通规则并遵守,可自动规划路径,自动识别障碍物、可识别电梯并自动按上电梯楼层,并自动查找顾客房间号,将餐食交给顾客,本次送餐结束,此方法可以实现全民共享。In this delivery process, no human intervention is required, as long as the location of the food recipient or the food eater is accurate, the food can be delivered on time. There are constant temperature and heat preservation devices to keep the dishes or meals at a constant temperature, and cold food products have the effect of constant temperature to ensure the purity of the taste and the protection of the taste; in these automatic delivery systems for takeaway meals, there are restaurants or restaurants. Meal or vegetable food or other food business participants or other snacks and all the food categories that are entered and sold in the food delivery system, and the names and patterns, cuisines, prices and Quantity, taste, restaurant or restaurant name and other operator information, as well as contact phone number, address and other information are stored in the system. The system also includes mobile APPs, small programs and other software systems, which are installed in the distribution intelligence. The mobile APP, applet and other software systems in the system can be installed in the same smart terminal for distribution, and one of the mobile APP, applet and other software systems is the software system for automatic entry of seller information , and the other is the order entry system for the orderer. After clicking the name of the ordered meal, the customer selects which restaurant or restaurant and the required quantity of one or more, one or more copies, and stores their own information in the The information and location or address in the smart terminal are sent to the back-end server system main platform of the seller together. The seller and the orderer can also use the functions and methods of the voice input software system to connect, according to the order of the orderer's customer. The main platform of the back-end server system sends information through the communication module to assign the nearby small food delivery automatic driving vehicle or food delivery automatic walking robot to reach unmanned and manmade restaurants or restaurants to move the prepared dishes to small food delivery automatic driving. Cars or food delivery autonomous walking robots, pick up meals in restaurants or restaurants made by someone, and use sellers in restaurants, and place the food directly on the small food delivery autonomous vehicles or food delivery autonomous walking robots or on the car , and then according to the small food delivery automatic driving vehicle or the food delivery automatic walking robot to deliver the meal and arrive at the location corresponding to the ordered meal collection, it will automatically notify the picker to pick up the meal or turn on the small food delivery automatic driving vehicle or the food delivery automatic. The walking robot stores the meal device, and presents the meal to the picker or places it in the place agreed by the orderer. The small automatic meal delivery vehicle or the automatic meal delivery robot has a meal storage device to store the meal. There is a window or door at the device that can be automatically opened or closed. When it is opened, customers can take out the meal or put the meal away, and then automatically close the window or door where the meal device is placed, and then deliver it directly to the order address. After reaching the destination, it can be returned to the customer at the customer's home or workplace or other location, or after the small food delivery automatic driving vehicle or the food delivery automatic walking robot is deployed according to the overall deployment system, the back-end server system The platform directly arranges a small food delivery autonomous vehicle or a food delivery autonomous walking robot to the new food delivery point, accepting new tasks or waiting directly at other fixed points according to the location Accept the instruction and wait for the next delivery. During the delivery process, it can automatically identify traffic lights, identify traffic rules and abide by them, automatically plan paths, automatically identify obstacles, identify elevators and automatically press the elevator floor, and automatically find the customer's room number. The meal is delivered to the customer, and the meal delivery is over. This method can be shared by all.
进一步的,小型送餐自动行驶车或送餐自动行走机器人有自动行驶的底盘桥梁支架或步行行走的方式,有驱动动力,有驱动能源,有自动识别道路设备,有地图自动构建和自动规划路径行走及固定线路行走,有自动避障功能,在进行送餐运输时,可实行到达设定送餐的多个地点和招呼授权地点到达顾客所在的目的地,并实行电梯自动识别,自动回归的结果;送餐运输系统还包括餐食进行自动运输时各个运输点位的定位功能及系统,所述自动送餐是将餐食存放在车身或机器人身中的餐食储存装置里,餐食储存装置做成车箱形状或人体形状或其他形状,将车箱形状或人体形状或其他形状的箱体形状将搭载在小型送餐自动行驶车或送餐自动行走机器人上,餐食储存装置可分一个或多个,并有冷冻装置和自动开门及自动关门的机构和系统,车箱形状或人体形状或其他形状的箱体,有语音识别和对话功能,有摄像识别,箱体上有机械手或挪装专用工具放餐食或挪餐食的功能,有系统产品自由设定功能及有电路集成主控模块或分项控制模块通过通讯与后台服务器系统总平台的连接APP或小程序或其他专用软件系统模块与配送的智能终端连接达到和无人自主经营餐厅管理员或家庭人员使用时下达或输入上架餐食的名称、数量、口感及价格的要求等,并确定顾客自由下单购买或固定点下单购买,还可通过视频使之顾客使用购买时,方可直接与无人自主餐厅经营方的商家直接对话购买,送餐运输系统与设备,可根据顾客下单购买的餐食数量及价格计算出金额后代为收款,完全可以代替人员去进行送餐、结算账单进行收款的工作,减少人员的繁重劳动、时间的占有及送餐运输的困难;Further, a small food delivery autonomous vehicle or a food delivery autonomous walking robot has an autonomous driving chassis bridge bracket or walking mode, with driving power, driving energy, automatic identification of road equipment, automatic map construction and automatic path planning. Walking and fixed line walking, with automatic obstacle avoidance function, when carrying out meal delivery, it can reach multiple locations for meal delivery and greeting authorized locations to reach the destination of the customer, and implement automatic elevator identification and automatic return. As a result, the meal delivery transportation system also includes a positioning function and system for each transportation point when meals are automatically transported. The device is made into the shape of a car box or the shape of a human body or other shapes, and the box shape of the shape of a car box or the shape of a human body or other shapes will be mounted on a small food delivery automatic driving vehicle or a food delivery automatic walking robot. The food storage device can be divided into one or another. There are many, and there are refrigerating devices and mechanisms and systems for automatic opening and closing of doors, boxes in the shape of a car or human body or other shapes, with voice recognition and dialogue functions, camera recognition, and a robot on the box or special for moving The function of the tool to put food or move the food, has the function of free setting of system products and has the main control module or sub-control module of circuit integration and the connection with the main platform of the back-end server system through communication APP or applet or other special software system modules The connection with the distributed smart terminal can meet the requirements of issuing or inputting the name, quantity, taste and price of the food on the shelf when it is used by the administrator or family member of the unmanned self-operated restaurant, and determines that the customer can place an order freely or at a fixed point. When purchasing, customers can also use the video to make purchases, and then they can directly communicate with the merchants of the unmanned restaurant operators to make purchases. The food delivery transportation system and equipment can be calculated according to the quantity and price of the meals ordered by the customer. The descendants of the amount are collected, which can completely replace the staff to deliver meals, settle bills and collect payments, reducing the heavy labor, time occupation and difficulties in delivery and transportation of meals;
所述的小型送餐自动行驶车或送餐自动行走机器人的行驶系统中包括有自动识别道路设备,自动识别道路设备采用多线或单线雷达及其他道路识别设备的配合,如:摄像头及其他未来设备采用算法植入一个或多个的芯片、运行器、电器集成及其他包括工控机和其他运行电路集成的功能运行机构及可植入算法的设备,并可容纳未来发展的可识别道路的嵌入式软硬件的运行并植入算法程序的各种设备,并可对各行模自互交互功能,接受指令功能,还可通过通讯进行反馈、接收、下发指令等功能,并由执行机构来完成;所述小型送餐自动行驶车或送餐自动行走机器人的行驶系统中还包括避障设备及系统,避障设备及系统可为摄像头加算法及激光线外探测雷达等及其他探测型的设备均可,只要嵌入算法对探测到的避障物进行判断为移动避障物或固定避障物,在移动障碍物的物体或生物中,还可对移动的物体或生物进行温度探测进行判断,探测还采用路面的高低不平距离反馈进行探测,水面采用水位深浅、波浪摄像及红外线的长波反馈的距离的判断水的深浅均可实现,实现还包括其他方法的组合及未来发展的技术均可采用在避障上;这些设备单个模块还不能达到100%的道路规划及避障,要采用替补的设备与功能的融入确保到100%的路径行驶避障,并可在低速中行驶或行走,并可根据系统的设定及场景的配合与小型送餐自动行驶车或送餐自动行走机器人的驱动装置的配合可实现让小型送餐自动行驶车或送餐自动行走机器人实现启动行走、减速、加速、停止、刹车、转向、调头或两头行驶等功能,所述行驶系统中还包括地图构建,地图构建采用室内室外多线雷达加算法或高德、腾讯及其他国家公开的地图和自建的其他地图,这些地图构建在行驶还得采用高精度GPS或北斗定位及自己研发如:UWB、蓝牙配合及其他设备的组合加上算法距离阻挡物、空间距离及小型送餐自动行驶车或送餐自动行走机器人的准确定位,确定位置可达到精准的道路规划查找目的地,芯片达到记忆,补充地图构建的完整性及到达目的地后小型送餐自动行驶车或送餐自动行走机器人在以顾客或共享人采用智能终端的手机或其他智能终端时定位将餐食送达顾客所在的目的地后根据路径可自动返还自动归位的目的及功能的实现,上述这些模块及功能实现均采用集成电路电子及各种运行器可采用控制模块或主控模块一个或多个来实现;模块中还包括通讯模块,所述通讯模块采用本地通讯、组网通讯、有线通讯、无线通讯相结合或独立一种或多种通讯,根据需求设定配置;在电器运行中采用低压电源供给,驱动采用中等电压或备用电供给;所述地图构建还可采用智能地图构建器或地图构建专用软件预先采用地图扫地面或建筑物道路为主进行进行扫图,进行一片一片一块一块的合并为专用地图储存在控制模块或后台服务器系统总平台中,可实现区域性的自动规划路径,自动导航,点位及目的地在区域性范围内均可自由到达;还可采用线路点通过通讯后由后台服务器系统总平台建立道路行走的规划及目的地点,后台服务器系统总平台将上述这些功能储存服务器中,在设备中可减轻小型送餐自动行驶车或送餐自动行走机器人中在前端主控模块或分项控制模块的压力或成本中的增加及运行速度及计算能考虑将全部功能,算法地图、图像识别、路径规划、避障算法全部及部分功能由后台服务器系统总平台的交互,也可直接发送指令给主控模块或分项控制模块,也可同时并存在主控模块或分项控制模块中,主控模块或分项控制模块安置在自动行驶车或机器人中,主控模块或分项控制模块除功能交互和数据交互、运输交互、客户端交互、其他交互接受指令反馈指令,还将向执行模块下发指令,所有设备的动力行动均为执行指令并全部受控于主控模块或分项控制模块,这些功能与各种标准均达到国家对小型送餐自动行驶车或送餐自动行走机器人的标准行驶要求的配置与速度行驶要求行驶。The driving system of the small food delivery automatic driving vehicle or the food delivery automatic walking robot includes automatic identification road equipment, and the automatic identification road equipment adopts the cooperation of multi-line or single-line radar and other road identification equipment, such as: cameras and other future The device uses algorithms to implant one or more chips, runners, electrical integrations and other functional operating mechanisms including industrial computers and other operating circuit integrations and devices that can be implanted with algorithms, and can accommodate future development of road-identifiable embeddings The operation of the software and hardware and implanted into various devices of the algorithm program, and can interact with each other, accept instructions, and perform functions such as feedback, receiving, and issuing instructions through communication, which are completed by the actuator. ; The driving system of the small automatic food delivery vehicle or the automatic food delivery robot also includes obstacle avoidance equipment and systems, and the obstacle avoidance equipment and systems can be cameras plus algorithms, laser off-line detection radar, etc. and other detection-type equipment. All possible, as long as the embedded algorithm judges the detected obstacle avoidance as moving obstacle avoidance or fixed obstacle avoidance, among objects or creatures with moving obstacles, the temperature detection of moving objects or creatures can also be judged. The detection also uses the uneven distance feedback of the road surface for detection. The water surface can be judged by the distance of water level depth, wave camera and infrared long-wave feedback. The realization also includes the combination of other methods and the technology developed in the future. In obstacle avoidance; a single module of these devices cannot achieve 100% road planning and obstacle avoidance, and the integration of alternative devices and functions must be used to ensure 100% obstacle avoidance on the path, and can drive or walk at low speed, and According to the setting of the system and the cooperation of the scene and the cooperation with the driving device of the small automatic food delivery vehicle or the automatic food delivery robot, the small automatic food delivery vehicle or the automatic food delivery robot can start walking, decelerate and accelerate. , stopping, braking, steering, U-turn or driving at both ends, etc. The driving system also includes map construction, which uses indoor and outdoor multi-line radar plus algorithms or maps published by AutoNavi, Tencent and other countries and self-built other Maps, these maps must be constructed using high-precision GPS or Beidou positioning and self-developed such as: UWB, Bluetooth and other equipment combinations plus algorithmic distance barriers, spatial distance and small food delivery autonomous vehicles or food delivery automatic Accurate positioning of the walking robot, determining the location can achieve accurate road planning to find the destination, the chip can achieve memory, supplement the integrity of the map construction, and after reaching the destination, the small food delivery automatic driving vehicle or the food delivery automatic walking robot is used by customers or shared. When a person uses a mobile phone or other intelligent terminal of an intelligent terminal to locate and deliver the meal to the destination of the customer, it can automatically return to the destination according to the route and realize the purpose and function of the automatic return. The above-mentioned modules and functions are realized by integrated circuit electronics and Various runners can be implemented by one or more control modules or main control modules; the modules also include a communication module, the communication module adopts a combination of local communication, network communication, wired communication, wireless communication or an independent one or A variety of communications, set according to needs The low-voltage power supply is used in the operation of the electrical appliance, and the medium-voltage or backup power supply is used for the drive; the map construction can also be carried out by using an intelligent map builder or map construction special software to sweep the ground or building roads in advance. Scan the map, merge it piece by piece into a dedicated map and store it in the control module or the general platform of the background server system, which can realize regional automatic planning of paths, automatic navigation, points and destinations within the regional scope. Arrival; it is also possible to use the route point to establish the road walking plan and destination point by the back-end server system main platform after communication. In the food delivery automatic walking robot, the pressure or cost of the front-end main control module or the sub-control module can be increased, and the running speed and calculation can consider all functions, algorithm maps, image recognition, path planning, and obstacle avoidance algorithms. All or part of the functions Through the interaction of the main platform of the back-end server system, instructions can also be sent directly to the main control module or sub-item control module, and can also exist in the main control module or sub-item control module at the same time. The main control module or sub-item control module is placed in the automatic In a driving vehicle or robot, the main control module or sub-control module will issue commands to the execution module in addition to functional interaction and data interaction, transportation interaction, client interaction, and other interactions, and will also issue commands to the execution module. In order to execute the instructions and be fully controlled by the main control module or sub-control module, these functions and various standards meet the national standard driving requirements for small food delivery vehicles or food delivery autonomous walking robots. The configuration and speed driving requirements are driven. .
进一步的,小型送餐自动行驶车或送餐自动行走机器人有驱动动力一组或多组与转动轮一个或多个的转动轮,一个或两个转动轮有独立平衡装置,两个转动轮以上为自行平行装置,以设计而定,所述的机器人还可为底架驱动动力轮及以驱动传感方式驱动轮子或采用步行人走路的姿态或方式进行移动,所述的驱动动力与转动轮为一体或分体连接转动,安装在车架的上面或下面,有与动力源连接装置供驱动所用,与车身或机器人身体可为一体或分体连接,连接可采用焊接螺杆、卡扣等其他方式进行连接,也可采用一种或多种组合相连接;动力源为电池一只或多只或一组或多组,有顺变压和逆变压装置及稳压装置一个或多个或一组或多组,可按设备及运行集成电器信号反馈等要求的使用电压变成可用安全的低电压等及也可逆变成行驶动力及制冷供气的电压,也可根据设计时的电压要求配置同等级电压的电池,确保各种设备运行时电源的供给,各种电源电压通过电源线连接各种对应设备使用,电源有外部连接的直充电装置对单一的或多种的电能源进行补充电能,也可采用智能无人自动充电装置,将自动充电装置安装在一个点位或多个点位上,并将电源充电点的位置储存在小型送餐自动行驶车或送餐自动行走机器人系统里,并在对应的点位上装上自动充电装置,待小型送餐自动行驶车或送餐自动行走机器人的电能不足时即可提前到电能充点的自动充电装置处补充电能即可,补充电能到满后即可离开到固定位置或作业位置,补充电能的装置平时为无电装置,待小型送餐自动行驶车或送餐自动行走机器人到达后正负极对应后,小型送餐自动行驶车或送餐自动行走机器人发送讯号给电源供给站,电源供给站接通电源供给充电装置进行供电补充电源,充电满后小型送餐自动行驶车或送餐自动行走机器人离开系统即刻断开供电装置,供电装置采用备用电源220V及以下供电,并按电力安全装置配备,达到安全自充电或人工直供电,自供电的技术已无任何技术壁垒,无需一一表述,只需位置固定,小型送餐自动行驶车或送餐自动行走机器人找到位置对接上即可;电源还可采用模块化,采用电池更换的方式进行人工更换小型送餐自动行驶车或送餐自动行走机器人的电池,电池还有电量管理及报警到管理员及后台供管理员及经营人更换及维修所用;所述的小型送餐自动行驶车或送餐自动行走机器人的餐食储存装置有箱体或机器人的食品方式仓或柜或抽屉或其他可放置物品的装置一个或多个,设计大小根据场地或环境而定,自动行驶小型车的箱体的外部设计成不同的形状包括但不限于长方形、方形、圆形、椭圆形及其他形状,高度在国家标准范围内设计,机器人的外部设计为人体形状或其他动物状即可,小型送餐自动行驶车或送餐自动行走机器人均采用骨架,支撑架外部、底部封闭,造成有国家规定的自动行驶车及机器人外部的灯光要求设计,包括前后刹车灯、启动灯、喇叭语音提示转向灯、前后大灯、车箱或机器人标识灯,车身里有夜灯等达到国家要求;所述自动行驶车或机器人的车箱或机器人还可接收其他商品、食品进行外卖或冷饮食品,根据食材的配置仓体还可有制冷恒温装置,有常温仓可放置常温食品,有保温仓放置热食品有保温或恒温作用甚至加温作用,有防撞防破碎食品的仓体,供一些玻璃罐瓶及其他易碎品如酒类及其他瓶装商品的存放,各个箱体或仓体、柜体、抽屉等其他餐食储存装置每个可以密封体均可独立打开或关闭,独立的储存餐食,也可混合装置储存均由设计方案而定,这些箱体或仓体、柜体、抽屉等其他餐食储存装置均采用自动电动执行模块,均采用系统控制模块进行控制,配合机械手或装挪专用工具进行放置餐食和挪出餐食所用及经营人或授权受用人根据系统对应后开启门供挪餐食所用;所述的仓体、柜体、抽屉或其他餐食储存装置安装小型送餐自动行驶车或送餐自动行走机器人的梁支架上里,可为活动单体制作,也可为固定在车箱体支架上或骨架梁上或支撑梁上或机器人的直接骨梁上或支撑梁上,外部与车箱体或机器人相应称,看上去为一体,在自动行驶小型车行驶时或机器人行动时不被掉落、脱落,有卡锁装置在未卡上或锁上时将停止行驶;所述的小型送餐自动行驶车或送餐自动行走机器人的箱体外壳、机器人体外壳还要考虑路径规划及避障设备,摄像头及其他设备的位置选择和环境考虑的放置安装位置确保设备的正常使用;所述的各种行驶功能中的各种设备和应用设备均有设计成自检功能,所有各种设备在故障前或故障后均有报警功能判断故障,采用数据运行和原不一致就能判断设备即将发生故障,若不能使用后按模块将不能使用的信息上报到管理员或经营人或后台服务器系统总平台或上报给其他授权管理人员。Further, the small automatic food delivery vehicle or the automatic food delivery robot has one or more sets of driving power and one or more rotating wheels, one or two rotating wheels have an independent balancing device, and more than two rotating wheels. In order to be a self-parallel device, depending on the design, the robot can also drive the power wheel for the chassis, drive the wheel by driving the sensor, or move in the walking posture or way of a pedestrian. It can be connected and rotated as one body or separately, and is installed on the top or bottom of the frame. There is a connecting device with the power source for driving. It can be connected with the body or the robot body as one body or separately. It can also be connected by one or more combinations; the power source is one or more batteries or one or more groups, and there are one or more forward voltage and inverter voltage devices and voltage stabilizer devices or One or more groups can be changed into a safe low voltage according to the requirements of equipment and operation integrated electrical signal feedback, etc., and can also be reversed into the voltage of driving power and cooling air supply, or according to the voltage requirements at the time of design Equipped with batteries of the same level of voltage to ensure the supply of power when various devices are running. Various power supply voltages are connected to various corresponding devices through power cords. The power supply has externally connected direct charging devices to supplement single or multiple electrical energy sources. Electric energy, you can also use an intelligent unmanned automatic charging device, install the automatic charging device at one point or multiple points, and store the position of the power charging point in a small automatic food delivery vehicle or food delivery automatic walking robot system Install the automatic charging device at the corresponding point. When the power of the small food delivery automatic driving vehicle or the food delivery automatic walking robot is insufficient, you can go to the automatic charging device of the power charging point in advance to replenish the power. When it is full, you can leave to a fixed position or working position. The device for supplementing electric energy is usually a non-electric device. After the small food delivery automatic driving vehicle or the food delivery automatic walking robot arrives, the positive and negative poles correspond to the small food delivery automatic driving vehicle. Or the automatic meal delivery robot sends a signal to the power supply station, and the power supply station is connected to the power supply to supply the charging device for power supply and supplementary power. The power supply device adopts the backup power supply of 220V and below, and is equipped according to the power safety device to achieve safe self-charging or manual direct power supply. There are no technical barriers to the self-powering technology, and there is no need to describe them one by one. The location is fixed, and the small food delivery is automatic. The driving car or the food delivery automatic walking robot can find the position and dock it; the power supply can also be modularized, and the battery of the small food delivery automatic driving vehicle or the food delivery automatic walking robot can be manually replaced by means of battery replacement, and the battery also has power management. And alarm to the administrator and the backstage for the administrator and operator to replace and maintain; the food storage device of the small food delivery automatic driving vehicle or the food delivery automatic walking robot has a box or robot food storage or cabinet or One or more drawers or other devices that can place items, the design size depends on the site or environment, the external design of the box of the self-driving small car Different shapes including but not limited to rectangles, squares, circles, ovals and other shapes, the height is designed within the scope of national standards, the exterior of the robot can be designed in the shape of a human body or other animal shapes, small food delivery autonomous vehicles or The food delivery automatic walking robots all use skeletons, and the outside and bottom of the support frame are closed, resulting in the design of the lighting requirements for the automatic driving vehicles and the outside of the robot, including front and rear brake lights, start lights, horn voice prompt turn lights, front and rear headlights, The car box or robot identification light, with night lights in the body, etc. meet the national requirements; the car box or robot of the self-driving car or robot can also receive other commodities, food for takeaway or cold food products, and the warehouse body can also have refrigeration according to the configuration of the ingredients Constant temperature device, there is a room temperature warehouse to store food at room temperature, there is a thermal insulation warehouse for hot food, which has the effect of heat preservation or constant temperature or even heating, and there is a warehouse body for anti-collision and anti-breakage food, for some glass jars and other fragile products such as wine and other bottled goods storage, each box or bin, cabinet, drawer and other food storage devices can be opened or closed independently, each can be independently opened or closed, independent storage of meals, or mixed device storage is designed by Depending on the plan, these boxes or warehouses, cabinets, drawers and other food storage devices all use automatic electric execution modules, which are controlled by system control modules, and cooperate with manipulators or special tools for placing and removing food. The food is used and the operator or authorized recipient opens the door for moving the food according to the corresponding system; the said warehouse, cabinet, drawer or other food storage device is equipped with a small food delivery automatic driving vehicle or food delivery automatic walking The upper and lower beam brackets of the robot can be made of movable monomers, or they can be fixed on the car box bracket or frame beam or support beam or on the robot's direct bone beam or support beam. The robot is correspondingly said, and it looks like one body. It will not be dropped or fallen off when the self-driving small car is running or the robot is moving. There is a locking device that will stop driving when it is not locked or locked. The small food delivery automatic The box shell and the robot shell of the driving car or the automatic food delivery robot should also consider the path planning and obstacle avoidance equipment, the location selection of cameras and other equipment, and the placement and installation position of environmental considerations to ensure the normal use of the equipment; All kinds of equipment and application equipment in this kind of driving function are designed with self-checking function, all kinds of equipment have alarm function to judge the fault before or after the fault, and it can be judged that the equipment is about to fail by using the data operation and the original inconsistency. If it cannot be used, press the module to report the unusable information to the administrator or operator or the main platform of the background server system or to other authorized managers.
进一步的,软件系统配合智能终端及设备还可采用将其他的经营性的各类餐食、餐饮店接纳在系统里可根据外部接卖订单的餐饮餐食店进行提供第三方服务,第三方外卖由第三方的后台服务器系统总平台收取的顾客的费用后直接将顾客下单收取的款项直接支付对应下单的餐食或餐饮,及其他的对应的各类餐食及其他商品的款项,所述订单下达的支付方式是由第三方外卖绑定的微信、支付宝、银行卡或各类的小钱包在下达订单时通过第三方的后台服务器系统总平台累计订单的账单金额时直接支付给无人自主经营餐厅后由无人自主经营餐厅的小型送餐自动行驶车或送餐自动行走机器人到第三方外卖的地点进行取餐后将餐食送餐给顾客,在所述第三方外卖支付给无人自主经营餐厅的费用中包含了小型送餐自动行驶车或送餐自动行走机器人按次或公里等进行收取外卖送餐费;外卖小型送餐自动行驶车或送餐自动行走机器人将所述的其他的无人餐馆或饭店及有人制作的餐馆或饭店作为餐食售卖方将一个地址或一个餐馆或一个饭店为单位,并按餐食分类别进行一个一个的录入软件系统里成为售卖方信息自动录入软件系统,录入内容包括餐馆或饭店名称、经营地址、经营的餐食菜系类别,附上图片或不附上图片均可,餐馆或饭馆的餐食名可无限的增加,经营地址可按路名为准,也可添加其他大型建筑名称等,并按国家标准提供营业执照、餐食卫生经营许可证,排污许可证及工作餐食健康许可证及消防验收证及国家规定的其他所有证件或将,这些证件代表此餐馆或饭店或餐厅可符合国建规定可以许可并可达到无人制作餐食或菜食或有人制作餐食或菜食能够达到食用标准的主食类、小吃类、菜类、汤类等植物类、生物类等能食用类的餐食,还包括热汤类,制作好后的常温类,冷饮类的食品,能食用的生品类且加工好的食品均可录入到软件系统里,并按单个餐食店或餐馆或饭店或餐厅等命名及能制作的菜名录入到软件系统中的主户型的分项系统里,主户型分项系统还包括各种食品的计量单位是什么,如个或斤或克或份或碗、锅或瓶或笼等及其他计量方法均可标明每个或每斤或每克或每份或每碗、锅或每瓶或每笼等及其他每计量单位的价格是多少,制作餐食的时间或热食或常温食或冷饮;所述售卖方信息自动录入软件系统采用软件开发,软件采用安卓、苹果、鸿蒙OS等未来的其他开发系统开发,这些录入还可采用录音录入,证照、证件采用智能终端扫描按软件设定的要求将全部资料及内容全部填写或语音录入完整后进行点击确认后系统可自动提交到后台服务器系统总平台进行自动审核或进行人工审核,通过审核后将其储存在后台服务器系统总平台按分类分编号将整个信息全部储存在档案里,为了便于经营系统储存该餐馆或饭店或餐厅一个简称号或简称命名,简称号为00001或以地域性的划分的各种简称A0000001等号,这些简称号或简称命名可根据系统随意组合或随意设定也可根据餐馆或餐厅或饭店自愿编制好听好记的简称号或简称名的录入,在顾客使用时便于很快查找或推送给顾客;后台服务器系统总平台还对通过的资料进行整理,并对各种证照到期日进行提前提示促使经营人不会遗忘了各种证照检验或重新办理导致罚款或行政命名不能营业的造成不必要的损失;所述的餐馆或饭店或餐厅通过审核后,后台服务器系统总平台还将发一个或多个密码给餐馆或饭店或餐厅的经营者便于进行登录系统后进行更改或增加餐食名称或价格及当日下架的或售完的餐食所用以及更换证照及经营人所用,但在更改或调整证照时系统还将重新进行证照的审核,顾客终端能通过智能端的手机中搜索到无人自主经营餐厅的APP或小程序或其他专用软件并进行下载,安装、注册后打开并选择当日进行售卖的餐食名称;Further, the software system can cooperate with intelligent terminals and equipment to accept other operating meals and restaurants into the system, and provide third-party services and third-party takeaways according to the restaurants and restaurants that receive orders from outside. The third-party back-end server system main platform collects the customer's fee and directly pays the customer's order for the meal or catering, and other corresponding meals and other commodities. The payment method for the above order placement is WeChat, Alipay, bank card or various small wallets bound by the third-party takeaway. When the order is placed, the total amount of the order is accumulated through the third-party back-end server system and the total platform is directly paid to no one. After the restaurant is operated independently, the small food delivery automatic driving vehicle or the food delivery automatic walking robot of the unmanned self-operated restaurant will go to the third-party take-out location to pick up the meal and then deliver the meal to the customer, and pay the third-party take-out to the unmanned food delivery service provider. The fees for self-operated restaurants include small food-delivery autonomous vehicles or food-delivery self-driving robots that charge food delivery fees per time or kilometer; take-out small food-delivery autonomous vehicles or food-delivery self-driving robots will Other unmanned restaurants or restaurants and restaurants or restaurants made by some people are used as meal sellers. One address or one restaurant or one restaurant is used as a unit, and they are entered one by one according to the category of meals into the software system to automatically enter the seller information. Software system, the input content includes the name of the restaurant or restaurant, the business address, and the type of food and cuisine it operates, with pictures or no pictures attached. The restaurant or restaurant's meal name can be increased indefinitely, and the business address can be based on the road name. The name of other large buildings can also be added, and business licenses, food hygiene business licenses, sewage discharge licenses, work food health licenses, fire inspection certificates and all other documents stipulated by the state may be provided according to national standards. These certificates represent that the restaurant or restaurant or restaurant can meet the national construction regulations and can be licensed and can reach the staple food, snacks, dishes, soups, etc. Edible meals such as plants and organisms, as well as hot soups, prepared food at room temperature, cold drinks, edible raw and processed foods can all be entered into the software system, and Enter the name of a single restaurant or restaurant or restaurant or restaurant and the name of the dishes that can be made into the sub-item system of the main apartment type in the software system. The sub-item system of the main apartment type also includes what are the measurement units of various foods, such as Individual or jin or gram or portion or bowl, pot or bottle or cage, etc. and other measurement methods can be marked with each or every jin or per gram or per serving or each bowl, pot or bottle or cage, etc. and other measurement methods What is the price of the unit, the time to prepare the meal or the hot food or room temperature food or cold drink; the automatic entry of the seller information into the software system is developed by software, and the software is developed by other future development systems such as Android, Apple, Hongmeng OS, etc. Recording can also be used for recording, and the licenses and certificates are scanned by smart terminals. According to the requirements set by the software, fill in all the information and content or complete the voice input and click to confirm. The system can automatically submit it to the post. The main platform of the server system conducts automatic auditing or manual auditing, and stores it in the background server system after the auditing. Abbreviation number or abbreviation name, the abbreviation number is 00001 or various abbreviations A0000001, etc., which are divided regionally. These abbreviations or abbreviations can be freely combined or set according to the system, or can be voluntarily compiled according to restaurants or restaurants or restaurants. The entry of the easy-to-remember abbreviation number or abbreviation name is easy to find or push to the customer when they use it; the main platform of the back-end server system also organizes the passed data, and reminds the expiration date of various licenses in advance to promote business operations. People will not forget various license inspections or re-apply, resulting in unnecessary losses due to fines or administrative naming; The password is given to the restaurant or restaurant or restaurant operator to change or add the name or price of the meal and the meal that was taken off the shelf or sold out on the day, as well as to change the license and the operator after logging in to the system, but when changing or adjusting the license At that time, the system will re-examine the licenses. The customer terminal can search for the APP or applet or other special software of the unmanned self-operated restaurant through the mobile phone of the smart terminal and download it. After installation and registration, open it and select the meal for sale on the day. food name;
所述的无人自主经营餐厅或饭店或餐馆还包括小吃店、酒店、餐饮店,所有制作的餐食、菜食、糕点、西餐、小食店、烧烤店等全部经营性的食品类均可应用此送餐的小型送餐自动行驶车或送餐自动行走机器人的送餐系统及方法,还可应用在小卖部、商场、超市、水果店等均可使用此小型送餐自动行驶车或送餐自动行走机器人送货物的系统及方法;所述的无人自主经营餐厅不一定全部无人,有专门的人员在放置食材到自动制作设备中,放置的食材材料包括生料、熟料、成品料、半成品料、主料、佐料辅料、调料、食用水等放置到主料仓、佐料辅料仓、调料仓、饮料仓、清水仓,还包括供电、供水、供气、灯光等智能化设备还按国家规定进行人工按期按时按点或不定时的检查或检修,包括系统发现故障时人员处置和检查,包括人员对无人自主经营餐厅的卫生检查,制作设备保养检修,及用餐顾客的一些建议要求及投诉和现场经营管理员等的配合,这些辅助工作也可能在智能化的设备和系统配合及人员配合下完成,还可在我公司研发的智能化自动设备工作下由系统下达指令完成,如主食材、佐料、辅料、调料管理、卫生清理、清洗、电器设备损坏等均可实现。The unmanned self-operated restaurants or restaurants or restaurants also include snack bars, hotels, and restaurants, and all the produced meals, vegetables, cakes, western food, snack shops, barbecue shops and other operating food categories can be used. The food delivery system and method of a small food delivery automatic driving vehicle or a food delivery automatic walking robot can also be used in commissaries, shopping malls, supermarkets, fruit shops, etc. This small food delivery automatic driving vehicle or food delivery automatic walking The system and method for robot delivery of goods; the unmanned self-operated restaurants are not necessarily all unmanned, and special personnel are placing ingredients into the automatic production equipment, and the placed ingredients include raw materials, clinkers, finished materials, Semi-finished materials, main materials, seasonings and auxiliary materials, seasonings, edible water, etc. are placed in the main silo, seasoning and auxiliary material silo, seasoning silo, beverage silo, clean water silo, and intelligent equipment such as power supply, water supply, gas supply, lighting, etc. Carry out manual inspections or overhauls on schedule, on time, or irregularly in accordance with national regulations, including personnel handling and inspections when system failures are found, including personnel sanitation inspections of unmanned restaurants, maintenance and overhaul of production equipment, and some suggestions for dining customers Requirements and complaints and the cooperation of on-site management administrators, these auxiliary work may also be completed with the cooperation of intelligent equipment and systems and personnel, and can also be completed by the system under the instructions of the intelligent automatic equipment developed by our company. Such as main ingredients, seasonings, accessories, seasoning management, sanitation, cleaning, damage to electrical equipment, etc. can be achieved.
进一步的,外卖自动送达系统还包括售卖时的订餐者订单录入系统和选择餐食的各种小吃、菜谱、饮品、主食、酒水时等各种其他任何食用类所有餐食进行快速的选择,快速的选择可以选择对选择的餐馆或饭店或餐厅采用系统里储存的简称编号或编码或简称名称即可,也可按餐食分类进行搜索后对选中的餐食进行点击选择确认即可,选择后能查看该餐馆或该饭店或该餐厅的地址、联系人及其他需要的信息,及点餐顾客的地址或位置一并发送到后台服务器系统总平台由服务器系统总平台将购买客户的信息全部的或只将所点的餐食发给餐食售卖人,由购买人选择决定,订餐信息准确发送到对应的餐食售卖人系统里,餐食售卖人收到订单信息后开始制作所需餐食,若是无人餐馆或无人自主经营餐厅或无人饭店由该餐食经营系统自行接收后并由无人餐食经营系统中的后台服务器系统总平台和调配总系统相配合后安排烹饪系统开始自动作业,制作按订单的餐食进行制作,后台服务器系统总平台下达给准确对应的餐食经营者制作时,在该订单餐食经营地址就近下达指令给小型送餐自动行驶车或送餐自动行走机器人提前到达该对应的订单的餐食经营地的门口等候,待该餐食经营者将该订单的餐食做好后将放置或交给对应的小型送餐自动行驶车或送餐自动行走机器人,小型送餐自动行驶车或送餐自动行走机器人将自动打开窗户或门处对应的存放餐食处的放置装置中,将餐食放进装置里后将其关闭窗户或门或复位后,开始按系统给的定位地址将餐食送到顾客所在的地点中,到达目的地后小型送餐自动行驶车或送餐自动行走机器人将自动打电话给订餐人,电话有告知订餐人进行取餐的编号或标识,订餐人在送餐的小型送餐自动行驶车或送餐自动行走机器人的现场报上编号或标识对应后即可取餐;所述取餐时小型送餐自动行驶车或送餐自动行走机器人自动打开存放餐食的门或窗或仓或盒或柜或抽屉或其他装餐食的餐食储存装置,供订餐人自己提取或自己挪走或由小型送餐自动行驶车或送餐自动行走机器人的机械手或装挪专用工具将所送达的餐食按时挪出或抓出递给订餐人后将自动关闭自身所带的门或窗或仓或盒或柜或抽屉或其他装餐食的餐食储存装置,并复位后离开;所述的餐食仓或柜或盒或抽屉或其他餐食储存装置的容器可自动上锁,有自动推出自动收回功能,可固定制作或活动伸缩均由设计自由而定,还可根据餐食分类分区域放置,可根据餐食要求在小型送餐自动行驶车或送餐自动行走机器人中设置有保温、恒温、保鲜装置并实现保温、保热、恒温及保鲜等功能,这些功能均由小型送餐自动行驶车或送餐自动行走机器人配置而定,这些配套将从小型送餐自动行驶车或送餐自动行走机器人的设计中增加加热恒温装置及制冷装置即可,能源可以和小型送餐自动行驶车或送餐自动行走机器人的驱动共用,也可设计成普通保温及普通放餐装置,这些均可完成自由化功能设计而定;所述的订餐人在家定位时可将小区名称几楼几号输入完整发送给外卖自动送达系统的小型送餐自动行驶车或送餐自动行走机器人,所述小型送餐自动行驶车或送餐自动行走机器人可以自动识别电梯楼层,自动查找识别门牌号,查找电梯门可根据屋外采用多线激光雷达结合地图或采用高精度GPS或北斗或其他方式进行定位后,采用与地图构建路径规划找到电梯入口,进入电梯口时,小型送餐自动行驶车或送餐自动行走机器人的机械手采用摄像头摄像算法识别楼层数字,采用机械手对准楼层数字后进行按上或触压楼层数字即可完成上电梯的楼层数据,机械手按上或触压楼层数字后,小型送餐自动行驶车或送餐自动行走机器人在电梯上升到达楼层过程中,进行送餐的小型送餐自动行驶车或送餐自动行走机器人上的摄像头继续摄像算法并查看所按的楼层的字标,根据字标的灯光或颜色确定是否是触到或按上此电梯所要去的楼层,在电梯运行中电梯键按后回归到本色或无灯光显示确认为未按上或已按上,到达该楼层时根据激光雷达与地图构建的通道进行按定位方向进行运动,摄像头以门上的高度查找屋层的门牌号数字,找到后打电话给订餐人取餐,该方法我公司相关生鲜车产品已实现此功能,识别电梯楼层还有其他很多种方法,如进入电梯前与该小区的物业连通小区电梯的通讯系统,并由系统直接发送给电梯的指令可直接到达所需的楼层,再根据布局导向查找房间号即可完成,还可采用到达该电梯口后根随人进入电梯采用语音请人帮助按上电梯楼层并根据楼层高度测算出到达楼层位置,电梯停下开门后出电梯按定位进行房号查找,找到房号后打电话通知取餐人取餐,还可采用小型送餐自动行驶车或送餐自动行走机器人送达到该楼层的地面层打电话给订餐人,由订餐人自己下楼提取餐食,订餐人到达后以一种或多种的方法对应后进行取餐,后各自离开;所述的无人自主经营餐厅取餐方法根据系统下达的订单进行取餐;无人自主经营餐厅由经营系统中的后台服务器系统总平台和调配总系统相配合安排烹饪系统开始自动作业、自动烹饪制作餐食,所述的烹饪系统中有多个机械手进行餐食的制作及制作完毕的盛装或打包,在餐食制作好后烹饪系统处的机械手将外送的餐食进行盛装到餐食装置专用容器里,并进行封装打包后由智能提装专用工具将其对应的餐食递交给送餐的小型送餐自动行驶车或送餐自动行走机器人,由小型送餐自动行驶车或送餐自动行走机器人自动打开装餐食的餐食储存装置后将餐食放入装置里后装置将自动关闭或系统通知小型送餐自动行驶车或送餐自动行走机器人到餐食盛装打包好的放置处去直接提取,小型送餐自动行驶车或送餐自动行走机器人采用自身的机械手或挪放专用工具将已盛装打包好对应标记号或编码号等方法将其挪上放置在自身的装餐或放餐的餐食储存装置里,后自动进行向订餐人的送餐地址行驶,所述一个小型送餐自动行驶车或送餐自动行走机器人在不影响订餐人的取餐时间、地点和餐食保质口感的要求下可接受一个订单或多个订单的装餐食的量,在小型送餐自动行驶车或送餐自动行走机器人中设置有多个存放餐食的餐食储存装置,多个餐食储存装置为多个仓或多个盒或多个柜或多个抽屉或多个的其他装餐食的餐食储存装置,所述多个餐食储存装置上有对应的数字或字母或数字和字母任一组合而成的编号,所述多个小型送餐自动行驶车或送餐自动行走机器人在接收顾客订单时,按照系统中储存的顾客信息,在顾客订餐时,根据顾客的下达订单的地址信息,后台服务器总系统平台将按区域分配给各个小型送餐自动行驶车或送餐自动行走机器人进行对应的区域而配送餐食,所述小型送餐自动行驶车或送餐自动行走机器人可接受同区域范围内的多个顾客下达的订单信息,在接收同区域范围内的多个顾客下达的订单后,后台服务器总系统平台根据顾客的订单信息自动编排编号并与小型送餐自动行驶车或送餐自动行走机器人上的多个餐食储存装置的编号相对应,在同区域的配送中,当小型送餐自动行驶车或送餐自动行走机器人上的多个储存餐食的餐食储存装置的编号与订单餐食的编号对应用完后,后台服务器总系统平台将订单的信息分配给同区域配送的有餐食储存装置空位的其他小型送餐自动行驶车或送餐自动行走机器人或等待本次区域内配送完毕后的小型送餐自动行驶车或送餐自动行走机器人返还到餐食制作处携带餐食后再进行配送给顾客,当小型送餐自动行驶车或送餐自动行走机器人到达后自动电话或系统短信、语音、微信等多种方式通知到该订餐人取餐,顾客取餐后,小型送餐自动行驶车或送餐自动行走机器人继续同区域或路径的配送下一订单或自动返还到就近位置等待下一订单或回归到小型送餐自动行驶车或送餐自动行走机器人的定点停放区域位置后,本次作业完成,这些均由后台服务器系统总平台或调配总系统根据区域单数的多少分析进行调配小型送餐自动行驶车或送餐自动行走机器人的位置确定;所述的小型送餐自动行驶车或送餐自动行走机器人一般一次送一个订单的餐食或多个订单的餐食,也可随路径选择在不影响顾客用餐情况下可同区域、同路径的送达多个订单餐食,每个订单餐食为一份或多份均可,在送餐中以低速行驶在非机动车行驶道,根据国家规定的限行道路行驶速度为最高限速,最高限速根据道路常识及非机动车道的非机动车行驶数量而定,确保在安全下行驶,并有避障和道路辨别功能,能识别交通规则,能识别红绿灯和非机动车道,识别非机动车道以路径规划地图构建,红绿灯识别采用摄像头一目或多目的方法进行上下左右搜索到红绿灯的位置后进行拉焦距,后看到红绿灯及黄灯并根据绿灯通行的原则进行通过,并可根据道路口设定的红绿灯标识与其他非机动车如自动车、低速两轮或三轮电动车、滑板车等跟随,通过系统的指令直行、向左、向右、等方向行动遵守交通规则前行,达到安全的行驶标准。Further, the take-out automatic delivery system also includes the order entry system of the orderer during the sale, and the quick selection of all kinds of snacks, recipes, drinks, staple foods, drinks, etc. For quick selection, you can choose to use the abbreviation number or code or abbreviation name stored in the system for the selected restaurant or restaurant or restaurant. You can also search by meal category and click on the selected meal to confirm. Select After that, you can view the restaurant or the restaurant or the restaurant's address, contact person and other required information, and send the address or location of the ordering customer to the back-end server system main platform, and the server system main platform will purchase all the customer's information. or only send the ordered meal to the meal seller, which is determined by the purchaser's choice. The meal order information is accurately sent to the corresponding meal seller system, and the meal seller starts to make the required meal after receiving the order information. If it is an unmanned restaurant or an unmanned self-operated restaurant or an unmanned restaurant, it will be received by the catering management system, and the cooking system will be arranged by the back-end server system master platform and the deployment master system in the unmanned catering management system. Start the automatic operation, make meals according to the order, and when the main platform of the back-end server system is issued to the corresponding catering operator for production, the order will be issued to the nearest food delivery address to the small automatic food delivery vehicle or delivery. The automatic walking robot arrives at the door of the corresponding order meal business place in advance and waits. After the meal operator prepares the meal of the order, it will be placed or handed over to the corresponding small meal delivery autonomous vehicle or meal delivery robot. A walking robot, a small automatic food delivery vehicle or an automatic food delivery robot will automatically open the window or door to the corresponding food storage device, put the food into the device and close the window or door or reset it. , and start to deliver meals to the location of the customer according to the location address given by the system. After arriving at the destination, the small meal-delivery automatic driving vehicle or the meal-delivery automatic walking robot will automatically call the orderer, and the caller will inform the orderer to pick it up. The number or logo of the meal, the orderer can pick up the meal after reporting the corresponding number or logo on the spot of the small meal-delivery autonomous vehicle or the meal-delivery autonomous walking robot; Meal automatic walking robot automatically opens the door or window or bin or box or cabinet or drawer or other food storage device for food storage, for the orderer to pick up or remove it by himself or by a small food delivery automatic driving vehicle or The manipulator or special tool for loading and moving the meal delivery robot will automatically close the door or window or bin or box or cabinet or drawer or other A meal storage device for loading meals, and reset and leave; the meal bin or cabinet or box or drawer or the container of other meal storage devices can be automatically locked, with automatic push out and automatic retraction function, can be fixed for production or The expansion and contraction of activities are determined by the freedom of design, and can also be placed in different areas according to the classification of meals. According to the requirements of meals, a small food delivery automatic driving vehicle or a food delivery automatic walking robot can be equipped with thermal insulation, constant temperature, and fresh-keeping devices to achieve thermal insulation, Heat preservation, constant temperature These functions are determined by the configuration of the small automatic food delivery vehicle or the automatic food delivery robot. These packages will add heating and constant temperature devices and refrigeration to the design of the small automatic food delivery vehicle or the automatic food delivery robot. The energy can be shared with the drive of a small automatic food delivery vehicle or a food delivery automatic walking robot, and it can also be designed as an ordinary heat preservation and ordinary meal placing device, which can be determined by the design of the liberalized function; When locating at home, people can input the name, floor and number of the community and send it to the small food delivery automatic driving vehicle or food delivery automatic walking robot of the food delivery automatic delivery system. The small food delivery automatic driving vehicle or food delivery automatic walking robot can be Automatically identify the elevator floor, automatically find and identify the house number, and find the elevator door. According to the outside of the house, multi-line lidar combined with a map or high-precision GPS or Beidou or other methods can be used to locate the elevator, and use the map to build a path plan to find the elevator entrance and enter the elevator. When entering the mouth, the manipulator of the small automatic food delivery vehicle or the automatic food delivery robot uses the camera camera algorithm to identify the floor number, and the manipulator is used to align the floor number and press or touch the floor number to complete the floor data of the elevator. After pressing or pressing the floor number, the small automatic food delivery vehicle or the automatic food delivery robot will continue to record the camera while the elevator is ascending to the floor. Algorithm and check the word mark of the pressed floor, according to the light or color of the word mark to determine whether it is the floor to which the elevator is going to be touched or pressed, when the elevator is running, after pressing the elevator key, it returns to its original color or no light is displayed to confirm that it is not. Press up or press up, when you reach the floor, you will move according to the positioning direction according to the channel constructed by the lidar and the map. This method has been implemented by our company's related fresh car products. There are many other methods to identify the elevator floor. For example, before entering the elevator, it is connected to the community elevator's communication system with the property in the community, and the system can directly send the command to the elevator. Go directly to the desired floor, and then look up the room number according to the layout guide. You can also use the voice to ask someone to help you press the elevator floor and calculate the arrival floor position according to the floor height. After the elevator stops and opens the door, get out of the elevator and search for the room number according to the location. After finding the room number, call to notify the picker to pick up the meal. You can also use a small food delivery automatic driving vehicle or a food delivery automatic walking robot to deliver it to the ground floor of the floor. Call the orderer, and the orderer will go downstairs to pick up the meal. After the orderer arrives, they will pick up the meal in one or more ways, and then leave respectively; Orders are placed to pick up meals; the unmanned self-operated restaurant is coordinated by the back-end server system main platform and the deployment main system in the operating system to arrange the cooking system to start automatic operations and automatically cook and produce meals. There are multiple cooking systems. The manipulator prepares the meal and packs or packs the finished meal. After the meal is prepared, the manipulator at the cooking system packs the delivered meal into a special container for the meal device, and after packaging and packaging, the corresponding meal is delivered to the small delivery machine by the special tool for intelligent carrying. Meal self-driving car or food-delivery self-propelled robot, the small food-delivery self-driving car or food-delivery self-propelled robot automatically opens the food storage device for the meal, and then puts the food into the device, and the device will automatically shut down or the system will notify The small automatic food delivery vehicle or the automatic food delivery robot goes to the place where the food is packed and directly picked up. It is better to move it to the corresponding marking number or code number and place it in its own meal storage device, and then automatically drive to the orderer's meal delivery address. The small automatic meal delivery vehicle Or the food delivery automatic walking robot can accept the amount of food in one order or multiple orders without affecting the ordering time, location and food quality and taste of the orderer. The automatic walking robot is provided with multiple meal storage devices for storing meals, and the multiple meal storage devices are multiple bins or multiple boxes or multiple cabinets or multiple drawers or multiple other meal-packed meals Storage devices, the plurality of meal storage devices have corresponding numbers or letters or numbers and letters combined with numbers, and the plurality of small meal-delivery autonomous vehicles or meal-delivery autonomous walking robots are receiving customer orders. According to the customer information stored in the system, when the customer orders the meal, according to the address information of the customer placing the order, the back-end server main system platform will assign each small food delivery automatic driving vehicle or food delivery automatic walking robot according to the corresponding area. The small food delivery automatic driving vehicle or the food delivery automatic walking robot can accept the order information placed by multiple customers within the same area, and after receiving the orders placed by multiple customers within the same area, The main system platform of the background server automatically arranges the numbers according to the customer's order information and corresponds to the numbers of the multiple meal storage devices on the small food delivery automatic driving vehicle or the food delivery automatic walking robot. After the number of the multiple food storage devices that store the food and the number of the ordered meal on the meal automatic driving vehicle or the meal delivery automatic walking robot are paired, the background server main system platform will distribute the order information to the same area. Other small automatic food delivery vehicles or automatic food delivery robots with empty space for food storage devices, or small food delivery automatic driving vehicles or automatic food delivery robots waiting for delivery in this area, return to the food preparation place to carry meals After the food is eaten, it will be delivered to the customer. When the small food delivery automatic driving vehicle or the food delivery automatic walking robot arrives, the orderer will be notified by automatic phone calls or system text messages, voice, WeChat and other methods to pick up the food. After the customer picks up the food, the small The food delivery autonomous vehicle or the food delivery autonomous walking robot continues to deliver the next order in the same area or route or automatically returns to the nearest location to wait for the next order or returns to the small food delivery autonomous vehicle or the food delivery self After the location of the fixed-point parking area of the mobile walking robot, the operation is completed. These are all deployed by the back-end server system total platform or the total deployment system according to the analysis of the number of areas. The location of the small automatic food delivery vehicle or automatic food delivery robot is determined ; The small food delivery automatic driving vehicle or the food delivery automatic walking robot generally delivers one order of meals at a time or meals of multiple orders, and can also be selected according to the route and can be in the same area and route without affecting the customer's meal. The delivery of multiple orders of meals, each order of meals can be one or more, in the delivery of meals at a low speed on the non-motorized vehicle driving lane, according to the state-regulated road driving speed is the maximum speed limit, The maximum speed limit is determined according to the common sense of the road and the number of non-motorized vehicles in the non-motorized lanes to ensure safe driving, with obstacle avoidance and road identification functions, able to recognize traffic rules, traffic lights and non-motorized lanes, and non-motorized vehicles. The lane is constructed with the path planning map, and the traffic light recognition adopts the camera one-eye or multi-purpose method to search up, down, left and right to find the position of the traffic light, and then pull the focus. Follow the designated traffic light signs and other non-motor vehicles such as automatic vehicles, low-speed two- or three-wheeled electric vehicles, scooters, etc., and follow the traffic rules through the system’s instructions to go straight, left, right, and other directions to achieve safety. driving standard.
进一步的,烹饪系统处还安装有摄像头供制作餐食的卫生监控所用,同时可供客人观看制作流程及现场管控食品材料监督食品卫生安全,所述的烹饪系统处还设计有驱蚊驱虫装置功能、活生物报警功能,若在制作加料时进入其他活生物,将进行报警,由管理人员进行处理后达到卫生标准再开始重新制作;所述小型送餐自动行驶车或送餐自动行走机器人上的摄像头一个或对个,防止车辆或机器人为认为损坏,同时配合识别物体、取餐物证、人脸识别,食品取走与否和供避障使用,所述机械手包括旋转关节、所述舵机旋转关节一个或多个,舵机还包括有动力电机一个或多个,所述舵机旋转关节能够进行圆周360°自由度旋转,还可实现平行转动可达到上下移动,前后移动、平行移动,所述机械手中还内置有控制器,配合算法可以实现进行任意角度旋转,实现取、拿、抓、挪、夹餐食食品或商品食材等动作;所述的机械手或挪放专用工具一个或多个可安装在自动行驶车车身的支梁架的外部、左右侧及上方或顶部的支撑架或立柱上,机器人的手臂为机械手,机械手或挪放专用工具可上下移动、左右移动,机械手的挪放机械手腕或装挪专用工具可实行多自由度的调整或弯曲,采用舵机或珠形、齿轮旋转及链轮及其他方式的装置将挪到的餐食食品放置到对应餐食储存装置的仓盒、柜及其他放置装置里,并根据小型送餐自动行驶车或送餐自动行走机器人放置的餐食处的上方根据系统打开时将配送的餐食自动放入到餐食储存装置所述的柜体或仓体或抽屉或其他放置餐食储存装置里,放好后若无其他餐食将其关闭;Furthermore, a camera is also installed at the cooking system for hygienic monitoring of meals, and at the same time, guests can watch the production process and monitor food materials on-site to supervise food hygiene and safety. The cooking system is also designed with a mosquito repellent device. Function, live creature alarm function, if other live creatures enter during the production and feeding, the alarm will be issued, and the management personnel will deal with them and then start the production again after reaching the hygienic standard; One or a pair of cameras are provided to prevent the vehicle or robot from being considered damaged. At the same time, it cooperates with identifying objects, taking food evidence, face recognition, whether food is taken or not, and for obstacle avoidance. The manipulator includes a rotating joint, the steering gear One or more rotating joints, and the steering gear also includes one or more power motors. The steering gear rotating joints can rotate 360 degrees of freedom in a circle, and can also achieve parallel rotation to move up and down, move back and forth, and move in parallel. There is also a built-in controller in the manipulator, which can rotate at any angle with the algorithm, and realize actions such as taking, holding, grasping, moving, and clipping food or commodity ingredients; the manipulator or special tools for moving and placing one or more It can be installed on the outside, left and right sides, top or top of the support frame or column of the support frame of the autonomous vehicle body. The arm of the robot is a manipulator. Putting a mechanical wrist or installing a special tool for moving can realize multi-degree-of-freedom adjustment or bending, and use a steering gear or a bead shape, gear rotation, sprocket and other devices to place the moved food into the corresponding food storage device. Warehouse boxes, cabinets and other placement devices, and automatically place the delivered meals into the meal storage device when the system is turned on above the food place placed by the small automatic food delivery vehicle or the food delivery automatic walking robot. In the cabinet or bin or drawer or other food storage device, close it if there is no other food after it is placed;
所述的小型送餐自动行驶车或送餐自动行走机器人有自动清洗功能,清洗的区域包括餐食储存装置的仓或柜或抽屉或其他装餐食的餐食储存装置,自动清洗的方法采用高压冲洗和专用设备进行洗刷的方法,自动冲洗对设备防水有保护作用;送餐的小型送餐自动行驶车或送餐自动行走机器人设备及系统有清洗的方式还可采用人工的方式进行清洗,人工还可将小型送餐自动行驶车或送餐自动行走机器人设备及系统设计成模块化的方法,很容易的进行拆装,一般在很短的时间内将其拆装后清洗,拆装只局限于送餐的小型送餐自动行驶车或送餐自动行走机器人的仓或柜或抽屉或其他装餐食的餐食储存装置或可拆设备等,拆装后的设备快速清洗;所述的装餐食的仓或柜或抽屉或其他装餐食的餐食储存装置装过食材后一次清洗,都以自动清洗为主,其他设备等一般一天一清洗,所述的自动清洗和人工清洗或模块化清洗的方法均可根据设计而定,所述清洗采用人工或自动转动清刷的方式将其清理干净。The small food delivery automatic driving vehicle or the food delivery automatic walking robot has an automatic cleaning function, and the cleaning area includes the bin or cabinet or drawer of the food storage device or other food storage devices for the food, and the automatic cleaning method adopts The method of high-pressure washing and washing with special equipment, automatic washing has a protective effect on the waterproofing of the equipment; small meal-delivery automatic driving vehicles or meal-delivery automatic walking robot equipment and systems have cleaning methods and can also be cleaned manually. It is also possible to manually design the small automatic food delivery vehicle or the automatic food delivery robot equipment and system into a modular method, which is easy to disassemble and assemble. Generally, it is disassembled and cleaned in a short time. Warehouses or cabinets or drawers of small meal-delivery autonomous vehicles or meal-delivery autonomous walking robots, or other meal storage devices or detachable equipment for meal delivery, etc., and the disassembled equipment is quickly cleaned; the said The bins or cabinets or drawers for meals, or other meal storage devices for meals, are cleaned automatically after the ingredients are loaded, and other equipment is generally cleaned once a day. The automatic cleaning and manual cleaning or The method of modular cleaning can be determined according to the design, and the cleaning adopts manual or automatic rotary cleaning to clean it.
进一步的,通讯模块包括本地联网通讯、组网通讯、有线无线通讯,通讯模块采用4G\5G\GPRS\LORA\WIFI\NB-IoT\BLE\ZIGBEE无线通讯或CAN\485\以太网有线通讯和GPRS定位系统,通讯模块还设计了蓝牙、WIFI、ZIGEB通讯模块,还包括其他的有线无线通讯,通讯模块还可兼容未来发展的无线及有线通讯的通讯接口,还包括其他国家的通讯;通讯模块还设有语音识别模块,当送外卖时,可识别语音沟通,均可采用终端设备手机APP或小程序或其他专用软件及语音交互的方式进行对话及广播;所述的智能终端及显示屏还可采用语音输入或文字输入及英文输入的方式进行送餐;所述主控模块或分项控制模块还包括多个分项控制模块,主控模块与分项控制模块可融合为一体,多个分项控制模块任何一个均可代替主控模块;所述主控模块包括多个分项控制模块根据系统的设定均可直接与后台服务器系统总平台信息交互、数据共享、接收指令、发送指令等,可实现自动行驶车和机器人自动送餐食,还可完成和配合后台服务器系统总平台,与顾客对接,完成配送餐食。Further, the communication module includes local networking communication, networking communication, wired and wireless communication, and the communication module adopts 4G\5G\GPRS\LORA\WIFI\NB-IoT\BLE\ZIGBEE wireless communication or CAN\485\Ethernet wired communication and GPRS positioning system, the communication module is also designed with Bluetooth, WIFI, ZIGEB communication modules, and other wired and wireless communication. The communication module can also be compatible with the communication interface of wireless and wired communication developed in the future, and also includes the communication of other countries; communication module There is also a voice recognition module, which can recognize voice communication when delivering food, and can use terminal equipment mobile phone APP or applet or other special software and voice interaction to conduct dialogue and broadcast; the intelligent terminal and display screen are also Meals can be delivered by means of voice input or text input and English input; the main control module or sub-item control module also includes a plurality of sub-item control modules, and the main control module and sub-item control module can be integrated into one. Any one of the sub-item control modules can replace the main control module; the main control module includes a plurality of sub-item control modules, which can directly interact with the general platform of the background server system according to the system settings, share data, receive instructions, and send instructions. It can realize automatic food delivery by autonomous vehicles and robots, and can also complete and cooperate with the main platform of the back-end server system to connect with customers and complete the delivery of meals.
进一步的,小型送餐自动行驶车或送餐自动行走机器人还具备本地运行的系统与后台服务器系统总平台远程下单或智能终端APP小程序及其他软件下单或本地操作系统及本地扫码包括客户远程下单后车辆或机器人配送餐食移动至客户下单预定地址,固定线路行走,在授权区域内行走达到客户制定位置,根据顾客选择订单餐食的名称、品种、口感、数量、价格,金额合计,选择付款,付款可采用扫码支付、在车身或机器人身刷卡支付或现金支付,付款后,车或机器人收到金额后车身或机器人自动发送电子账单,所述单上有取对应的餐编号、取餐编码、取餐时间,待客人到车或机器人的取餐窗口自动提取时将输入取餐编号或扫描取餐编码或扫描取餐编号,对应后取餐窗口自动打开,所述的取餐窗口为餐食储存装置的柜或仓或盒或抽屉或其他开启的装餐食的装置对应开启的门或窗,客户进行自动取餐或通过机械手或挪装专用工具将餐食挪出后递给顾客后,取餐窗口自动关闭重复使用,这些功能也可在车身或机器人中的本地系统完成;所述的本地运行经营者均可自己设定收款账号,微信收款号,支付宝收款号收取营业款,餐食价格、名称、数量、品种、内容均可根据情况自由调整,所述的本地系统采用的通讯为本地通讯、联网通讯、有线无线通讯,所述小型送餐自动行驶车或送餐机器人配送的范围包括有公共场所如机场、高铁站、火车站、小卖部、广场、生活聚集区、住宅区、商业区、办公区、酒店、旅游区、学校、政府部门及其他市、州、区、县镇所在地场所、厂矿、企事业单位可以实现固定经营或配送或与其他门店前停放,均可设立小型送餐自动行驶车或送餐机器人进行外卖的配送。Further, the small food delivery automatic driving vehicle or the food delivery automatic walking robot also has a local operating system and a back-end server system to place an order remotely from the main platform or an intelligent terminal APP applet and other software to place an order or a local operating system and a local scan code including After the customer places an order remotely, the vehicle or robot will deliver the meal and move to the address where the customer placed the order, walk on a fixed line, and walk in the authorized area to reach the customer's designated position, and select the name, variety, taste, quantity and price of the ordered meal according to the customer. The total amount, select payment, payment can be made by scanning code, swiping card or cash on the body or robot body. After payment, the body or robot automatically sends an electronic bill after the car or robot receives the amount. Meal number, pick-up code, pick-up time, when the guest arrives in the car or the robot's pick-up window automatically picks up the pick-up number or scans the pick-up code or scans the pick-up number, and the corresponding pick-up window opens automatically. The meal taking window mentioned is the door or window opened corresponding to the cabinet or bin or box or drawer of the meal storage device or other opened meal-loading device. After it is moved out and handed to the customer, the food pickup window will be automatically closed and reused. These functions can also be completed in the local system in the body or the robot; the local operating operators can set their own collection accounts and WeChat collection numbers. , the Alipay collection number collects the business payment, and the price, name, quantity, variety and content of the meal can be adjusted freely according to the situation. The communication used by the local system is local communication, network communication, wired and wireless communication. The scope of food automatic driving vehicle or food delivery robot distribution includes public places such as airports, high-speed railway stations, railway stations, canteens, squares, living gathering areas, residential areas, commercial areas, office areas, hotels, tourist areas, schools, government departments And other cities, states, districts, counties and towns, factories, mines, enterprises and institutions can achieve fixed operation or distribution or park in front of other stores, and can set up small food delivery autonomous vehicles or food delivery robots for takeaway delivery.
进一步的,送餐的小型送餐自动行驶车或送餐自动行走机器人的系统还包括和用户终端进行连接及与配送终端的系统的后台服务器系统总平台交互;所述后台服务器系统总平台由服务器系统、储存系统、数据库系统和云计算系统组成;所述后台处理服务器系统可以自建或租用华为或阿里服务器的后台处理服务器系统或国家或政府机构商业用途并且对外开放的后台处理服务器系统或一台或多台根据业务需求而定,可无限扩张,服务器的通讯具备智能应用终端及外卖配送终端一个或多个一家或多家,根据需求并进行分个或分家或分区域可任意进行分布设置和根据业务需求任意扩张及扩大布置及容纳等这些已无技术壁垒,只需系统编辑代码、流程程序,编辑即可实现所有相同不相同的资料、程序、软件布置的内容编辑、分类并储存;Further, the system of the small food delivery automatic driving vehicle or the food delivery automatic walking robot also includes a background server system general platform for connecting with the user terminal and interacting with the system of the delivery terminal; the background server system general platform is composed of a server. system, storage system, database system and cloud computing system; the background processing server system can be self-built or leased from Huawei or Alibaba servers, or a background processing server system or a background processing server system that is open to the public for commercial use by countries or government agencies. One or more units are determined according to business needs, and can be expanded indefinitely. The communication of the server has one or more intelligent application terminals and one or more food delivery terminals, which can be distributed arbitrarily according to needs and divided into households or areas. There are no technical barriers to set up and expand arbitrarily according to business needs, expand layout and accommodation, etc. Only need to systematically edit codes, process programs, and edit all the same and different data, programs, and software layouts. Content editing, classification and storage ;
所述的后台处理服务器系统还包括服务器系统、数据库系统和云计算系统,所述服务器系统包括数据控制与采集模块、数据交互与分类模块、通信系统配合模块、软件系统模块、数据分析模块、用户信息管理模块、设备定位管理模块、设备信息管理模块、数据接收模块、数据发送模块、APP或小程序或其他专用软件及其他专用软件编辑模块、数据统计模块、设备故障维护模块、语音接收解释发送模块、地图构建模块、区域管理模块和服务运行模块,所述数据库系统用于存储上述模块运行的业务数据,数据储存调取系统模块、时间内输入储存系统模块、所述云计算系统用于为上述模块提供运算支持永久储存,年度储存其他时间储存及其他业务所需的业务器编辑排列号储存包括使用的时间段及名次;所述的后台处理服务器系统用于存储一个或多个程序;服务器中通过布局与算法建设后台总系统模块;后台服务器系统还连接自动行驶中的导航设备、避障设备、自动行驶设备等,授权区域内实现自主行驶、固定线路行驶、自动避障、自动规划路径、在低速下可自动行走、自动到达目的地、自动加速、减速、刹车、速度限制、运行区域授权等动作及功能,作业后自动返回自动归位、地图构建、指令下发及接收、车辆定位、电能管理、区域授权,与主控模块通讯模块控制模块交互、客户定位;所述后台服务器系统总平台还包括数据控制与采集、餐食上架管理模块、餐食下架管理模块、数量管理模块、数据记录与查询模块、财务管理模块、对账模块、进销存模块、价格模块、经营计算模块、用户信息管理模块、设备定位管理模块、设备信息管理模块、数据接收模块、数据发送模块、APP运营模块、数据统计模块和设备故障维护模块以及区域管理模块和服务运行模块,还可实现其他管理及计算方法、储存方法,还可实现经销商、代理商、单车、行政区域或划片管理及其他内容的储存及分项管理及所有客户端的管理、订餐流程及售卖流程和系统的管理、成本核算、价格、餐食品种口感等管理,还包括智能终端及APP小程序及其他专用软件连接管理,还包括所述小型送餐自动行驶车或送餐自动行走机器人与后台服务器系统总平台采用通讯连接方法与所有在运行的车或机器人连接,单车或机器人的行驶记录、配送地点及下单客户、配送记录等功能的管理,一些管理及功能的系统还可在自动行驶车和机器人设备及系统或自动配送系统在主控模块或分项控制模块及后台服务器系统总平台各自储存、布置、管理、执行,所述主控模块或分项控制模块还可以其他内容的功能布置及储存、数据交换。The background processing server system also includes a server system, a database system and a cloud computing system. The server system includes a data control and acquisition module, a data interaction and classification module, a communication system coordination module, a software system module, a data analysis module, and a user module. Information management module, equipment positioning management module, equipment information management module, data receiving module, data sending module, APP or applet or other special software and other special software editing module, data statistics module, equipment fault maintenance module, voice receiving, explaining and sending module, map construction module, area management module and service operation module, the database system is used to store the business data of the operation of the above modules, the data storage and retrieval system module, the time input storage system module, and the cloud computing system are used for The above modules provide computing support for permanent storage, annual storage for other time storage and business device editing and arrangement number storage required for other services, including the time period and ranking used; the background processing server system is used to store one or more programs; the server The back-end main system module is constructed through layout and algorithm; the back-end server system is also connected to the navigation equipment, obstacle avoidance equipment, automatic driving equipment, etc. in automatic driving, so as to realize autonomous driving, fixed route driving, automatic obstacle avoidance, and automatic planning of paths in the authorized area. , At low speed, it can automatically walk, automatically reach the destination, automatically accelerate, decelerate, brake, speed limit, operating area authorization and other actions and functions, and automatically return to automatic homing after operation, map construction, command issuance and reception, vehicle positioning , power management, regional authorization, interaction with the main control module communication module control module, customer positioning; the back-end server system main platform also includes data control and collection, meal shelf management module, meal removal management module, quantity management module , data recording and query module, financial management module, reconciliation module, invoicing module, price module, business calculation module, user information management module, equipment positioning management module, equipment information management module, data receiving module, data sending module, APP operation module, data statistics module and equipment failure maintenance module, as well as regional management module and service operation module, can also realize other management and calculation methods, storage methods, and also realize dealers, agents, bicycles, administrative areas or slice management and other content storage and sub-item management and management of all clients, ordering process and sales process and system management, cost accounting, price, food variety and taste management, including smart terminals and APP applet and other special software connections Management, also includes the small food delivery automatic driving vehicle or food delivery automatic walking robot and the main platform of the background server system using the communication connection method to connect with all running vehicles or robots, the driving records of bicycles or robots, delivery locations and orders. The management of functions such as customers and distribution records, some management and functional systems can also be stored, arranged, management, execution, the main control module or the sub-item control module can also Arrange and store and exchange data with the functions of other content.
一种无人自主经营餐厅外卖自动送达系统及设备,在顾客下单后,外卖自动送达系统及设备的订餐方法步骤包括:顾客在智能终端搜索并下载外卖餐食对应的APP或小程序或其他专用软件进行注册;注册后打开APP或小程序或其他专用软件,选择并点击所需要餐食的名称、口感以份或个及其他计量为单位价格计算,可根据需求按餐食名录和名称实行一次多个或一个品种的餐食选择;所述后台服务器总系统平台上架的对应餐食名称、餐食照片、可供应数量、单价、数量选择、数量确认,当用户在系统提供的餐食范围内查看后选择中意的餐食后可进行下单操作,下单操作时APP或小程序或其他专用软件将开启餐食的口感选择功能需求,客户在下达订单时出现多个客户在下达要求订餐时,以下达订单的时间先后为序排号来排列配送及取餐的时间;后台服务器系统总平台或其他后台服务器平台将发送给顾客取餐凭证或取餐码或顾客在取餐现场时小型送餐自动行驶车或送餐自动行走机器人的显示屏操作购买取餐依据,以编号或对应码的形式或其他智能终端感应对应的方法发送到顾客的手机上或顾客收取小型送餐自动行驶车或送餐自动行走机器人发送的电子取餐凭条;客户采用智能终端智能设备的APP或小程序或其他专用软件下达订单指令,以下单时间排列先后顺序由无人自主经营餐厅进行烹饪制作,同时后台服务器系统将按顾客订单的先后时间、顾客所在的区域、位置、取餐时间分配给送餐的小型送餐自动行驶车或送餐自动行走机器人,使之提前到达该对应的订单的餐食经营地的门口等候,待该餐食经营者将该订单的餐食做好后将放置或交给对应的小型送餐自动行驶车或送餐自动行走机器人;小型送餐自动行驶车或送餐自动行走机器人根据顾客所在的区域、位置、路径进行自动规划线路、进行自动导航、进行自动避障、自动转向线路行走或自动识别电梯、上下电梯的送达到顾客取餐的地点;当小型送餐自动行驶车或送餐自动行走机器人到达顾客所在的位置时,自动拨打电话或发送信息给顾客并告知顾客进行取餐的信息或需现场支付金额的信息,包括有如取餐码、取餐凭条、取餐指令、取餐位置处的窗或门或柜或抽屉或盒或仓对应的编号或支付账单等相关信息;顾客将电话或信息中收到的取餐信息与通过现场语音或输入装置语音告知或输入给车或机器人或现场扫码支付或现金支付金额给车或机器人或通过小型送餐自动行驶车或送餐自动行走机器人上的识别装置进行识别顾客的身份后对应无误,将自动开启行驶车或送餐机器人上对应顾客需取餐食所放置的窗或门或柜或抽屉或盒或仓:顾客自行拿走或通过机械手或挪装装专用工具挪出餐食递交给顾客,小型送餐自动行驶车或送餐自动行走机器人的餐食储存装置的的窗或门或柜或抽屉或盒或仓自动关闭后自动行驶车或送餐机器人自动离开。An automatic food delivery system and equipment for unmanned self-operated restaurants. After a customer places an order, the steps of an ordering method for the automatic food delivery system and equipment include: the customer searches and downloads an APP or a small program corresponding to the takeaway meal on a smart terminal. or other special software for registration; after registration, open the APP or applet or other special software, select and click the name and taste of the desired meal, and the price will be calculated in units of servings or pieces and other measures. The name implements multiple or one type of meal selection at a time; the corresponding meal name, meal photo, available quantity, unit price, quantity selection, and quantity confirmation listed on the main system platform of the background server, when the user provides the meal in the system. After viewing within the food range, select the desired meal, and then place an order. When placing an order, the APP or applet or other special software will open the taste selection function requirements of the meal. When the customer places the order, multiple customers appear in the order. When ordering a meal, order the time of placing the order to arrange the time of delivery and pickup; the back-end server system main platform or other back-end server platforms will send the meal receipt or code to the customer, or the customer will pick up the meal on the spot. When the display screen of the small food delivery automatic driving vehicle or the food delivery automatic walking robot is operated, the basis for purchasing and picking up the meal is sent to the customer's mobile phone in the form of a serial number or corresponding code or other methods corresponding to the induction of the intelligent terminal, or the customer charges the small food delivery automatic The electronic meal receipt sent by the driving car or the food delivery automatic walking robot; the customer uses the APP or applet of the smart terminal smart device or other special software to place the order instruction, and the order is arranged in order by the unmanned restaurant. At the same time, the background server system will assign the small food delivery automatic driving vehicle or the food delivery automatic walking robot to the small food delivery automatic driving vehicle or the food delivery automatic walking robot according to the order time of the customer, the area where the customer is located, the location, and the time of the meal, so that it can arrive at the corresponding order in advance. Waiting at the door of the food business place, and after the food operator has prepared the ordered meal, it will be placed or handed over to the corresponding small food delivery automatic driving vehicle or food delivery automatic walking robot; small food delivery automatic driving vehicle or The food delivery automatic walking robot automatically plans routes, performs automatic navigation, performs automatic obstacle avoidance, automatically turns to line walking or automatically recognizes elevators, and takes the elevator up and down to the place where customers pick up meals according to the area, location, and path of the customer. When the food delivery autonomous vehicle or the food delivery autonomous walking robot arrives at the customer's location, it will automatically make a phone call or send a message to the customer and inform the customer of the information about picking up the meal or the amount to be paid on the spot, including such as the pick-up code, pick-up Receipts, meal pickup instructions, windows or doors or cabinets or drawers or boxes or bins at the meal pickup location, corresponding numbers or bills; The input device voice notification or input to the car or robot or on-site scan code payment or cash payment amount to the car or robot, or identify the customer's identity through the identification device on the small food delivery automatic driving vehicle or the food delivery automatic walking robot, and the correspondence is correct. It will automatically turn on the corresponding customer on the driving car or the food delivery robot The window or door or cabinet or drawer or box or warehouse where the customer needs to pick up the meal: the customer can take it by himself or use the robot or special tools for loading and unloading to remove the meal and deliver it to the customer, small automatic food delivery vehicles or food delivery The window or door or cabinet or drawer or box or bin of the meal storage device of the self-propelled robot automatically closes after the self-driving car or the food delivery robot leaves automatically.
进一步的,APP或小程序或其他专用软件中还包括外卖配送端的一个售卖方法,其步骤包括:无人自主经营餐厅的外卖配送智能终端创建一个APP或小程序或其他专用软件的售卖模块;APP或小程序或其他专用软件的售卖模块中包括有录入餐厅、餐馆或饭店名称、经营地址、经营人、经营的餐食菜系类等相关信息;将创建的售卖模块中录入齐全的相关资料信息提交给后台服务器系统总平台或主控模块或分项控制模块进行自动审核或进行人工审核;审核通过后,后台服务器系统总平台或主控模块或分项控制模块发送一个或多个密码给餐馆或饭店或餐厅的经营者便于进行登录系统后进行更改或增加餐食名称或价格及当日下架的或售完的餐食所用以及更换证照及经营人所用,顾客终端能通过智能端中搜索到无人自主经营餐厅的APP或小程序或其他专用软件并进行下载,安装、注册后打开并选择当日进行售卖的餐食名称;选择APP或小程序或其他专用软件中对应的餐食名称后会显示餐食的所在餐厅、餐馆或饭店名称、经营地址、经营人相关信息,快速的选择对选择的餐馆或饭店或餐厅的简称编号或编码或简称名称即可,也可按餐食分类进行搜索后对选中的餐食进行点击选择确认即可:点击所需的餐食名称、口感以份或个及其他计量为单位价格计算,可根据需求按餐食名录和名称实行一次多个或一个品种的餐食选择后,点击确认即可达成累计金额;餐食售卖人收到订单信息后开始制作所需餐食,制作餐食时按订单的时间先后顺序进行餐食制作;该订单的餐食做好后将放置或交给对应的小型送餐自动行驶车或送餐自动行走机器人;小型送餐自动行驶车或送餐自动行走机器人按照顾客的订单的位置信息送达至顾客处;送餐的小型送餐自动行驶车或送餐自动行走机器人进行下一订单的配送或就近位置等待下一订单或返回到小型送餐自动行驶车或送餐自动行走机器人的定点停放区域位置。Further, the APP or applet or other special software also includes a method for selling food delivery terminals, the steps of which include: creating an APP or a small program or a sales module for other special software from an intelligent terminal for food delivery delivery in an unmanned restaurant operating independently; Or the sales module of the applet or other special software includes relevant information such as the name of the restaurant, restaurant or restaurant, business address, operator, and the type of food and cuisine to be operated; enter complete relevant information in the created sales module and submit it Automatic review or manual review to the main platform or main control module or sub-control module of the back-end server system; after the approval, the main platform or main control module or sub-control module of the back-end server system sends one or more passwords to the restaurant or It is convenient for the restaurant or restaurant operator to log in to the system to change or add the name or price of the meal, the meal that was taken off the shelf or sold out on the same day, and the use for changing the license and the operator. The customer terminal can search through the smart terminal. The APP or applet or other special software of the restaurant is operated independently by people and downloaded, installed and registered, and then opened and selected the name of the meal to be sold on the day; after selecting the corresponding meal name in the APP or applet or other special software, it will be displayed The restaurant where the meal is located, the name of the restaurant or restaurant, the business address, and the relevant information of the operator. Quickly select the abbreviation number or code or abbreviation name of the selected restaurant or restaurant or restaurant. You can also search by meal category. Click to select and confirm the selected meal: click on the desired meal name, taste, and the price is calculated in units of servings or pieces and other measurements. You can implement multiple or one variety of meals at a time according to the meal list and name according to your needs. After the meal is selected, click Confirm to reach the accumulated amount; the meal seller starts to prepare the desired meal after receiving the order information, and prepares the meal in the order of the order; After completion, it will be placed or handed over to the corresponding small automatic food delivery vehicle or automatic food delivery robot; the small automatic food delivery vehicle or automatic food delivery robot will be delivered to the customer according to the location information of the customer's order; The small food delivery automatic driving vehicle or the food delivery automatic walking robot will deliver the next order or wait for the next order at the nearest location or return to the designated parking area of the small food delivery automatic driving vehicle or the food delivery automatic walking robot.
进一步的,后台服务器系统总平台或主控模块或分项控制模块系统还包括以下非顺序执行的功能:将无人自主经营餐厅中制作商品食材的清单、名录、价格、订餐方式、款项支付方式、服务体系、现场无人制作、无人售卖,采用通讯方法和APP或小程序或其他专用软件模块发送给客户,以备订餐营业所用;将指令发送到所有无人自主经营餐厅的执行运营模块中, 无人自主经营餐厅自动制作商品食材成餐食自动售卖信息凡记录在后台服务器系统总平台内运行进行序列编号或编码实行一对一的数据进行读取数据、接收数据、储存数据、发送信息和发送执行指令操作所需的运行全部功能;根据编号和对应餐食配送运输系统及设备该运行情况、运营情况、客户情况、喜好、口感需求、消耗进行日统计、日储存、月统计、月储存、季统计、季储存、年统计、年储存、累计,并可实行随时查询,随时查阅,以备营运人的设定方法来执行;设定多重密码,授权安全性的保障;各运行设备选择控制模块包括新增、删除、修改餐食名称、可供应数量、口感、单价信息进行后台录入,可实现不同地区不同人群根据该区域商品餐食供应链的细节实现不同区域下发不同的可选择口味目录;上下架管理功能:实现根据季节、地区、口味差异情况进行餐食的上架销售与下架,被下架的餐食在APP或小程序或其他专用软件上将不在显示,对应的数量管理作用是根据设备在不同区域内投放后根据食材总量,订单数量自动计算剩余可销售数量,当餐食将要售馨时后台系统将下发补货数量或自动下架数量,由人工或机器人完成对应餐食商品食材制作设备的食材补充或在系统上不再显示销售该餐食商品食材;数据记录与查询功能:作为记录每日销售额、销售量、库存量数据,实现以上数据的累积查询、分时间段查询、财务数据查询功能,进而通过一段时间的数据积累后,根据数据显示每日剩余较多或销量较好的餐食,可以实现自动匹配用户要求,减少剩余较多的餐食,增加销量较好的餐食、以降低浪费确保收益;财务管理、对账、进销存功能:主要用于统计每日的销售财务数据、成本数据信息,进而实现最大程度的减少浪费,确定营业收益或亏损的结果,还可以确保用户可以吃到新鲜美味品质有保障的餐食;设备故障维护功能:以将所有设备的功能与故障信息监管,出现故障的设备将在后台上进行报警并通知运维人员进行维修维护,通知手段包括发送短信或拨打电话以及APP或小程序或其他专用软件站内信方式通知到维护人员处进行限时维修维护,出现故障的设备将自动下线不再运行,修复完成后自动上线;数据接收和数据发送功能:后台服务器系统总平台能够实现数据的采集与下发。Further, the main platform or main control module or sub-item control module system of the background server system also includes the following non-sequential functions: the list, directory, price, ordering method, and payment method of the food ingredients produced in the unmanned self-operated restaurant. , service system, on-site unmanned production, unmanned sales, sent to customers by communication methods and APP or applet or other special software modules for the use of ordering business offices; send instructions to all the executive operation modules of unmanned self-operated restaurants Among them, unmanned self-operated restaurants automatically produce commodity ingredients into meals. Automatic sales information All records are recorded in the main platform of the back-end server system, serial numbered or encoded, and one-to-one data is read, received, stored, and sent. Information and all functions required to send and execute instructions; according to the serial number and the corresponding food delivery and transportation system and equipment, the operation, operation, customer situation, preferences, taste requirements, consumption of daily statistics, daily storage, monthly statistics, Monthly storage, quarterly statistics, quarterly storage, annual statistics, annual storage, accumulation, and can be inquired at any time, consulted at any time, to prepare for the operator's setting method to execute; set multiple passwords to ensure authorization security; The equipment selection control module includes adding, deleting, and modifying the name of the meal, the available quantity, taste, and unit price information for background input, which can realize that different groups of people in different regions can deliver different meals in different regions according to the details of the regional commodity meal supply chain. You can choose the taste catalog; the shelf management function: realizes the sale and removal of meals according to the differences in seasons, regions, and tastes. The function of quantity management is to automatically calculate the remaining saleable quantity according to the total amount of ingredients and the order quantity after the equipment is placed in different areas. Or the robot completes the food supplement of the corresponding food product and food ingredients production equipment or no longer displays the sales of the food product food ingredients on the system; data recording and query function: as a record of daily sales, sales, inventory data, to achieve the above data The cumulative query, time-segment query, and financial data query functions, and then after a period of data accumulation, according to the data, the daily surplus or the meals with better sales can be displayed, which can automatically match the user's requirements and reduce the surplus. The functions of financial management, account reconciliation, and invoicing are mainly used to count daily sales financial data and cost data information, so as to achieve the greatest reduction. Waste, determine the result of operating profit or loss, and also ensure that users can eat fresh, delicious and quality meals; equipment failure maintenance function: to supervise the functions and failure information of all equipment, the equipment that fails will be in the background. Make an alarm and notify the operation and maintenance personnel to carry out maintenance. The means of notification include sending text messages or making phone calls, as well as informing the maintenance personnel by means of APP or applet or other special software stations for time-limited maintenance and repair. The backup device will automatically go offline and no longer run, and will automatically go online after the repair is completed; data receiving and data sending functions: The main platform of the background server system can realize the collection and distribution of data.
本发明的有益效果:本发明通过一种无人自主经营餐厅采用外卖配送智能设备可以解决未来劳动力短缺问题,解决食材质量的管控安全问题,减少了人与餐食的接触确保了餐食的卫生安全,发明中涉及这一款或多款的机器人或机器车进行自动送餐到客户手中还可应用于其他普通餐厅中,将根据订单下达的餐厅位置及顾客下达的送达位置,减少了一些不良分子利用送餐带来的安全隐患,确保了享受生活带来的卫生,人在生活中安全健康的一份保障。Beneficial effects of the present invention: the present invention can solve the problem of labor shortage in the future, solve the problem of control and safety of the quality of ingredients, reduce the contact between people and meals, and ensure the hygiene of meals Safety, the invention involves one or more types of robots or robotic vehicles to automatically deliver meals to customers. It can also be applied to other ordinary restaurants. The location of the restaurant issued according to the order and the delivery location issued by the customer will reduce some Bad actors take advantage of the potential safety hazards brought by meal delivery to ensure the hygiene brought by enjoying life and a guarantee of people's safety and health in life.
附图说明Description of drawings
图1是本发明外卖自动送达设备小型送餐自动行驶车或送餐自动行走机器人的外部结构示意图。1 is a schematic diagram of the external structure of a small automatic food delivery vehicle or a food delivery automatic walking robot of the automatic food delivery equipment of the present invention.
图2是本发明外卖自动送达设备小型送餐自动行驶车或送餐自动行走机器人的内部结构示意图。FIG. 2 is a schematic diagram of the internal structure of a small automatic food delivery vehicle or a food delivery automatic walking robot of the automatic food delivery device of the present invention.
图3是本发明外卖自动送达设备小型送餐自动行驶车或送餐自动行走机器人的餐食储存装置结构示意图。3 is a schematic structural diagram of a food storage device of a small food delivery automatic traveling vehicle or a food delivery automatic walking robot of the automatic food delivery equipment of the present invention.
图4是本发明外卖自动送达设备小型送餐自动行驶车或送餐自动行走机器人的机械手结构正视图。FIG. 4 is a front view of the manipulator structure of a small automatic food delivery vehicle or a food delivery automatic walking robot of the automatic food delivery equipment of the present invention.
图5是本发明外卖自动送达设备小型送餐自动行驶车或送餐自动行走机器人的机械手结构俯视图。FIG. 5 is a top view of the manipulator structure of the small automatic food delivery vehicle or the automatic food delivery robot of the food delivery automatic delivery device according to the present invention.
图6是本发明一种无人自主经营餐厅外卖自动送达系统及设备的订餐流程图。FIG. 6 is a flow chart of ordering of an automatic delivery system and equipment for unmanned self-operated restaurant food delivery according to the present invention.
图7是本发明一种无人自主经营餐厅外卖自动送达系统及设备的售卖运行流程图。FIG. 7 is a sales operation flow chart of an unmanned self-operated restaurant takeaway automatic delivery system and equipment according to the present invention.
其中:1-无人自主经营餐厅;2-后台服务器系统总平台;3-小型送餐自动行驶车或机器人;4-恒温、保温装置;5-智能终端;6-通讯模块;7-餐食储存装置;8-外卖自动送达系统;9-摄像头;10-烹饪系统;11-机械手;12-驱动能源;13-自动识别道路设备;14-冷冻装置;15-自动开门及自动关门的机构;16-主控模块或分项控制模块;17-转动轮。Among them: 1- unmanned self-operated restaurant; 2- backstage server system main platform; 3- small food delivery automatic driving vehicle or robot; 4- constant temperature and heat preservation device; 5- intelligent terminal; 6- communication module; 7- meal Storage device; 8-Takeaway automatic delivery system; 9-Camera; 10-Cooking system; 11-Robot arm; 12-Drive energy; 13-Automatic identification of road equipment; 14-Freezing device; 15-Automatic opening and closing mechanism ; 16- main control module or sub-item control module; 17- turning wheel.
具体实施方式Detailed ways
为了对本发明的技术特征、目的和效果有更加清楚的理解,现对本发明的具体实施方式描述如下。In order to have a clearer understanding of the technical features, objectives and effects of the present invention, the specific embodiments of the present invention are now described as follows.
在本实施案例中,一种无人自主经营餐厅外卖自动送达系统及设备,包括无人自主经营餐厅1或饭店或有人制作餐食的餐厅或饭店、通过制作系统由后台服务器系统总平台2经过调配无人采购食材、智能清洗餐食原材料、自动化制作食材、以烹饪系统10制作各种各样、各种口味不同的餐食,通过配送终端的设备达到无人化送到顾客手中;所述无人餐厅的系统中还有调配总系统,所述调配总系统安装在后台服务器系统总平台2上,调配总系统可以与后台服务器系统总平台2进行融合使用进而达到无人自主经营餐厅1,所述的无人自主经营餐厅1系统中所有的运行系统、设备或配送终端设备的调配及控制,所述配送终端的设备为智能行走设备的进行送餐的小型送餐自动行驶车或送餐自动行走机器人3,将顾客在远程或现场下达订单的菜食或餐食由配送终端的智能行走设备的小型送餐自动行驶车或送餐自动行走机器人3将其根据客人所提供的地址、联系人的电话及定位将其所定的通过烹饪系统10将制作好的菜食或餐食送达到客户手中;In this implementation case, an unmanned self-operated restaurant takeaway automatic delivery system and equipment, including unmanned self-operated restaurants 1 or restaurants or restaurants or restaurants where people make meals, through the production system by the background server system main platform 2 After allocating unmanned purchasing ingredients, intelligently cleaning meal raw materials, automatically preparing ingredients, and using the cooking system 10 to make various meals with different tastes, the equipment is delivered to customers unmanned through the equipment of the distribution terminal; In the system of the unmanned restaurant, there is also a total deployment system, the total deployment system is installed on the background server system total platform 2, and the deployment total system can be integrated with the background server system total platform 2 to achieve unmanned self-operated restaurant 1. , the deployment and control of all operating systems, equipment or distribution terminal equipment in the unmanned autonomous restaurant 1 system, the equipment of the distribution terminal is a small food-delivery automatic driving vehicle or a delivery terminal of intelligent walking equipment. The meal
在此送达过程中无需人员干预只需收餐食人或菜食人的位置准确即可按时送达,在送达餐食或菜食过程中的小型送餐自动行驶车或送餐自动行走机器人3中有恒温、保温装置4起到对菜食或餐食的保温、恒温,冷饮食品起到了恒温的效果的效果确保口感的纯正,味道的保障;在这些外卖餐食自动送达系统中有餐厅或饭店的餐食或菜食或其他餐食经营参与家或其他小吃类及所有的参与餐食类外卖系统的录入及售卖的各种餐食分类、并录入各种餐食的名称及图案、菜系、价格及数量、口味,餐馆或饭店名称及其他经营者的信息,还有联系电话、地址等所有信息储存在系统里,系统里还包括手机APP、小程序及其他软件系统,将其安装在配送的智能终端5里后推送给顾客,系统中的手机APP、小程序及其他软件系统可安装在同一个配送的智能终端5里,手机APP、小程序及其他软件系统中分一个为售卖方信息自动录入软件系统,另一个为订餐者订单录入系统,顾客点击所订购的餐食名称后选择哪个餐馆或饭店及其所需的数量一种或多种、一份或多份,选择后还将自身信息储存在智能终端5里的自己的信息及位置或地址一并发送给售卖方的后台服务器系统总平台2,售卖人及订餐人还可采用语音录入软件系统的功能及方法进行对接,根据定餐人顾客的订单,后台服务器系统总平台2通过通讯模块6发送信息指派就近小型送餐自动行驶车或送餐自动行走机器人3将达到无人制作及有人制作的餐馆或饭馆将所做好的菜挪上小型送餐自动行驶车或送餐自动行走机器人3,在有人制作的餐馆或饭馆取餐,餐厅中采用售卖人,挪上的食物直接将餐食放置在小型送餐自动行驶车或送餐自动行走机器人3身上或车上,再根据小型送餐自动行驶车或送餐自动行走机器人3将餐食送达并到达订购餐食收取对应的位置后自动电话通知取餐人取餐或打开小型送餐自动行驶车或送餐自动行走机器人3存放餐食装置,将餐食提出交给取餐人或放置在订餐人约定的放置位置,所述小型送餐自动行驶车或送餐自动行走机器人3中有存放餐食装置,存放餐食装置处有可自动开启或关闭的窗户或门,开启时供顾客取走餐食或将餐食放好后,自动关上放餐食装置处的窗户或门后即可按订单地址直接将其送达至目的地到顾客的家中或工作场所或其他位置中交给顾客后即可返还或根据调配总系统调配小型送餐自动行驶车或送餐自动行走机器人3所在的位置后,由后台服务器系统总平台2直接安排小型送餐自动行驶车或送餐自动行走机器人3到新的餐食送达点,接受新的任务或根据位置可直接到其他固定点进行等候接受指令等待下一个派送,随送达过程中可自动识别红绿灯、识别交通规则并遵守,可自动规划路径,自动识别障碍物、可识别电梯并自动按上电梯楼层,并自动查找顾客房间号,将餐食交给顾客,本次送餐结束,此方法可以实现全民共享。During this delivery process, no human intervention is required, as long as the location of the food recipient or the food eater is accurate, the food can be delivered on time. In the process of delivering the food or food, the small food delivery automatic driving vehicle or the food delivery
本实施案例中,所述的小型送餐自动行驶车或送餐自动行走机器人3有自动行驶的底盘桥梁支架或步行行走的方式,有驱动动力,有驱动能源12,有自动识别道路设备13,有地图自动构建和自动规划路径行走及固定线路行走,有自动避障功能,在进行送餐运输时,可实行到达设定送餐的多个地点和招呼授权地点到达顾客所在的目的地,并实行电梯自动识别,自动回归的结果;送餐运输系统还包括餐食进行自动运输时各个运输点位的定位功能及系统,所述自动送餐是将餐食存放在车身或机器人身中的餐食储存装置7里,餐食储存装置7做成车箱形状或人体形状或其他形状,将车箱形状或人体形状或其他形状的箱体形状将搭载在小型送餐自动行驶车或送餐自动行走机器人3上,餐食储存装置7可分一个或多个,并有冷冻装置14和自动开门及自动关门的机构15和系统,车箱形状或人体形状或其他形状的箱体,有语音识别和对话功能,有摄像识别,箱体上有机械手11或挪装专用工具放餐食或挪餐食的功能,有系统产品自由设定功能及有电路集成主控模块或分项控制模块16通过通讯与后台服务器系统总平台2的连接APP或小程序或其他专用软件系统模块与配送的智能终端5连接达到和无人自主经营餐厅1管理员或家庭人员使用时下达或输入上架餐食的名称、数量、口感及价格的要求等,并确定顾客自由下单购买或固定点下单购买,还可通过视频使之顾客使用购买时,方可直接与无人自主餐厅经营方的商家直接对话购买,送餐运输系统与设备,可根据顾客下单购买的餐食数量及价格计算出金额后代为收款,完全可以代替人员去进行送餐、结算账单进行收款的工作,减少人员的繁重劳动、时间的占有及送餐运输的困难;In this example, the small automatic food delivery vehicle or the automatic
所述的小型送餐自动行驶车或送餐自动行走机器人3的行驶系统中包括有自动识别道路设备13,自动识别道路设备13采用多线或单线雷达及其他道路识别设备的配合,如:摄像头9及其他未来设备采用算法植入一个或多个的芯片、运行器、电器集成及其他包括工控机和其他运行电路集成的功能运行机构及可植入算法的设备,并可容纳未来发展的可识别道路的嵌入式软硬件的运行并植入算法程序的各种设备,并可对各行模自互交互功能,接受指令功能,还可通过通讯进行反馈、接收、下发指令等功能,并由执行机构来完成;所述小型送餐自动行驶车或送餐自动行走机器人3的行驶系统中还包括避障设备及系统,避障设备及系统可为摄像头9加算法及激光线外探测雷达等及其他探测型的设备均可,只要嵌入算法对探测到的避障物进行判断为移动避障物或固定避障物,在移动障碍物的物体或生物中,还可对移动的物体或生物进行温度探测进行判断,探测还采用路面的高低不平距离反馈进行探测,水面采用水位深浅、波浪摄像及红外线的长波反馈的距离的判断水的深浅均可实现,实现还包括其他方法的组合及未来发展的技术均可采用在避障上;这些设备单个模块还不能达到100%的道路规划及避障,要采用替补的设备与功能的融入确保到100%的路径行驶避障,并可在低速中行驶或行走,并可根据系统的设定及场景的配合与小型送餐自动行驶车或送餐自动行走机器人3的驱动装置的配合可实现让小型送餐自动行驶车或送餐自动行走机器人3实现启动行走、减速、加速、停止、刹车、转向、调头或两头行驶等功能,所述行驶系统中还包括地图构建,地图构建采用室内室外多线雷达加算法或高德、腾讯及其他国家公开的地图和自建的其他地图,这些地图构建在行驶还得采用高精度GPS或北斗定位及自己研发如:UWB、蓝牙配合及其他设备的组合加上算法距离阻挡物、空间距离及小型送餐自动行驶车或送餐自动行走机器人3的准确定位,确定位置可达到精准的道路规划查找目的地,芯片达到记忆,补充地图构建的完整性及到达目的地后小型送餐自动行驶车或送餐自动行走机器人3在以顾客或共享人采用智能终端5的手机或其他智能终端5时定位将餐食送达顾客所在的目的地后根据路径可自动返还自动归位的目的及功能的实现,上述这些模块及功能实现均采用集成电路电子及各种运行器可采用控制模块或主控模块一个或多个来实现;模块中还包括通讯模块6,所述通讯模块6采用本地通讯、组网通讯、有线通讯、无线通讯相结合或独立一种或多种通讯,根据需求设定配置;在电器运行中采用低压电源供给,驱动采用中等电压或备用电供给;所述地图构建还可采用智能地图构建器或地图构建专用软件预先采用地图扫地面或建筑物道路为主进行进行扫图,进行一片一片一块一块的合并为专用地图储存在控制模块或后台服务器系统总平台2中,可实现区域性的自动规划路径,自动导航,点位及目的地在区域性范围内均可自由到达;还可采用线路点通过通讯后由后台服务器系统总平台2建立道路行走的规划及目的地点,后台服务器系统总平台2将上述这些功能储存服务器中,在设备中可减轻小型送餐自动行驶车或送餐自动行走机器人3中在前端主控模块或分项控制模块16的压力或成本中的增加及运行速度及计算能考虑将全部功能,算法地图、图像识别、路径规划、避障算法全部及部分功能由后台服务器系统总平台2的交互,也可直接发送指令给主控模块或分项控制模块16,也可同时并存在主控模块或分项控制模块16中,主控模块或分项控制模块16安置在自动行驶车或机器人中,主控模块或分项控制模块16除功能交互和数据交互、运输交互、客户端交互、其他交互接受指令反馈指令,还将向执行模块下发指令,所有设备的动力行动均为执行指令并全部受控于主控模块或分项控制模块16,这些功能与各种标准均达到国家对小型送餐自动行驶车或送餐自动行走机器人3的标准行驶要求的配置与速度行驶要求行驶。The driving system of the small automatic food delivery vehicle or the automatic
本实施案例中,所述的小型送餐自动行驶车或送餐自动行走机器人3有驱动动力一组或多组与转动轮17一个或多个的转动轮17,一个或两个转动轮17有独立平衡装置,两个转动轮17以上为自行平行装置,以设计而定,所述的机器人还可为底架驱动动力轮及以驱动传感方式驱动轮子或采用步行人走路的姿态或方式进行移动,所述的驱动动力与转动轮17为一体或分体连接转动,安装在车架的上面或下面,有与动力源连接装置供驱动所用,与车身或机器人身体可为一体或分体连接,连接可采用焊接螺杆、卡扣等其他方式进行连接,也可采用一种或多种组合相连接;动力源为电池一只或多只或一组或多组,有顺变压和逆变压装置及稳压装置一个或多个或一组或多组,可按设备及运行集成电器信号反馈等要求的使用电压变成可用安全的低电压等及也可逆变成行驶动力及制冷供气的电压,也可根据设计时的电压要求配置同等级电压的电池,确保各种设备运行时电源的供给,各种电源电压通过电源线连接各种对应设备使用,电源有外部连接的直充电装置对单一的或多种的电能源进行补充电能,也可采用智能无人自动充电装置,将自动充电装置安装在一个点位或多个点位上,并将电源充电点的位置储存在小型送餐自动行驶车或送餐自动行走机器人3系统里,并在对应的点位上装上自动充电装置,待小型送餐自动行驶车或送餐自动行走机器人3的电能不足时即可提前到电能充点的自动充电装置处补充电能即可,补充电能到满后即可离开到固定位置或作业位置,补充电能的装置平时为无电装置,待小型送餐自动行驶车或送餐自动行走机器人3到达后正负极对应后,小型送餐自动行驶车或送餐自动行走机器人3发送讯号给电源供给站,电源供给站接通电源供给充电装置进行供电补充电源,充电满后小型送餐自动行驶车或送餐自动行走机器人3离开系统即刻断开供电装置,供电装置采用备用电源220V及以下供电,并按电力安全装置配备,达到安全自充电或人工直供电,自供电的技术已无任何技术壁垒,无需一一表述,只需位置固定,小型送餐自动行驶车或送餐自动行走机器人3找到位置对接上即可;电源还可采用模块化,采用电池更换的方式进行人工更换小型送餐自动行驶车或送餐自动行走机器人3的电池,电池还有电量管理及报警到管理员及后台供管理员及经营人更换及维修所用;所述的小型送餐自动行驶车或送餐自动行走机器人3的餐食储存装置7有箱体或机器人的食品方式仓或柜或抽屉或其他可放置物品的装置一个或多个,设计大小根据场地或环境而定,自动行驶小型车的箱体的外部设计成不同的形状包括但不限于长方形、方形、圆形、椭圆形及其他形状,高度在国家标准范围内设计,机器人的外部设计为人体形状或其他动物状即可,小型送餐自动行驶车或送餐自动行走机器人3均采用骨架,支撑架外部、底部封闭,造成有国家规定的自动行驶车及机器人外部的灯光要求设计,包括前后刹车灯、启动灯、喇叭语音提示转向灯、前后大灯、车箱或机器人标识灯,车身里有夜灯等达到国家要求;所述自动行驶车或机器人的车箱或机器人还可接收其他商品、食品进行外卖或冷饮食品,根据食材的配置仓体还可有制冷恒温装置,有常温仓可放置常温食品,有保温仓放置热食品有保温或恒温作用甚至加温作用,有防撞防破碎食品的仓体,供一些玻璃罐瓶及其他易碎品如酒类及其他瓶装商品的存放,各个箱体或仓体、柜体、抽屉等其他餐食储存装置7每个可以密封体均可独立打开或关闭,独立的储存餐食,也可混合装置储存均由设计方案而定,这些箱体或仓体、柜体、抽屉等其他餐食储存装置7均采用自动电动执行模块,均采用系统控制模块进行控制,配合机械手11或装挪专用工具进行放置餐食和挪出餐食所用及经营人或授权受用人根据系统对应后开启门供挪餐食所用;所述的仓体、柜体、抽屉或其他餐食储存装置7安装小型送餐自动行驶车或送餐自动行走机器人3的梁支架上里,可为活动单体制作,也可为固定在车箱体支架上或骨架梁上或支撑梁上或机器人的直接骨梁上或支撑梁上,外部与车箱体或机器人相应称,看上去为一体,在自动行驶小型车行驶时或机器人行动时不被掉落、脱落,有卡锁装置在未卡上或锁上时将停止行驶;所述的小型送餐自动行驶车或送餐自动行走机器人3的箱体外壳、机器人体外壳还要考虑路径规划及避障设备,摄像头9及其他设备的位置选择和环境考虑的放置安装位置确保设备的正常使用;所述的各种行驶功能中的各种设备和应用设备均有设计成自检功能,所有各种设备在故障前或故障后均有报警功能判断故障,采用数据运行和原不一致就能判断设备即将发生故障,若不能使用后按模块将不能使用的信息上报到管理员或经营人或后台服务器系统总平台2或上报给其他授权管理人员。In this embodiment, the small automatic food delivery vehicle or the automatic
本实施案例中,所述的软件系统配合智能终端5及设备还可采用将其他的经营性的各类餐食、餐饮店接纳在系统里可根据外部接卖订单的餐饮餐食店进行提供第三方服务,第三方外卖由第三方的后台服务器系统总平台2收取的顾客的费用后直接将顾客下单收取的款项直接支付对应下单的餐食或餐饮,及其他的对应的各类餐食及其他商品的款项,所述订单下达的支付方式是由第三方外卖绑定的微信、支付宝、银行卡或各类的小钱包在下达订单时通过第三方的后台服务器系统总平台2累计订单的账单金额时直接支付给无人自主经营餐厅1后由无人自主经营餐厅1的小型送餐自动行驶车或送餐自动行走机器人3到第三方外卖的地点进行取餐后将餐食送餐给顾客,在所述第三方外卖支付给无人自主经营餐厅1的费用中包含了小型送餐自动行驶车或送餐自动行走机器人3按次或公里等进行收取外卖送餐费;外卖小型送餐自动行驶车或送餐自动行走机器人3将所述的其他的无人餐馆或饭店及有人制作的餐馆或饭店作为餐食售卖方将一个地址或一个餐馆或一个饭店为单位,并按餐食分类别进行一个一个的录入软件系统里成为售卖方信息自动录入软件系统,录入内容包括餐馆或饭店名称、经营地址、经营的餐食菜系类别,附上图片或不附上图片均可,餐馆或饭馆的餐食名可无限的增加,经营地址可按路名为准,也可添加其他大型建筑名称等,并按国家标准提供营业执照、餐食卫生经营许可证,排污许可证及工作餐食健康许可证及消防验收证及国家规定的其他所有证件或将,这些证件代表此餐馆或饭店或餐厅可符合国建规定可以许可并可达到无人制作餐食或菜食或有人制作餐食或菜食能够达到食用标准的主食类、小吃类、菜类、汤类等植物类、生物类等能食用类的餐食,还包括热汤类,制作好后的常温类,冷饮类的食品,能食用的生品类且加工好的食品均可录入到软件系统里,并按单个餐食店或餐馆或饭店或餐厅等命名及能制作的菜名录入到软件系统中的主户型的分项系统里,主户型分项系统还包括各种食品的计量单位是什么,如个或斤或克或份或碗、锅或瓶或笼等及其他计量方法均可标明每个或每斤或每克或每份或每碗、锅或每瓶或每笼等及其他每计量单位的价格是多少,制作餐食的时间或热食或常温食或冷饮;所述售卖方信息自动录入软件系统采用软件开发,软件采用安卓、苹果、鸿蒙OS等未来的其他开发系统开发,这些录入还可采用录音录入,证照、证件采用智能终端5扫描按软件设定的要求将全部资料及内容全部填写或语音录入完整后进行点击确认后系统可自动提交到后台服务器系统总平台2进行自动审核或进行人工审核,通过审核后将其储存在后台服务器系统总平台2按分类分编号将整个信息全部储存在档案里,为了便于经营系统储存该餐馆或饭店或餐厅一个简称号或简称命名,简称号为00001或以地域性的划分的各种简称A0000001等号,这些简称号或简称命名可根据系统随意组合或随意设定也可根据餐馆或餐厅或饭店自愿编制好听好记的简称号或简称名的录入,在顾客使用时便于很快查找或推送给顾客;后台服务器系统总平台2还对通过的资料进行整理,并对各种证照到期日进行提前提示促使经营人不会遗忘了各种证照检验或重新办理导致罚款或行政命名不能营业的造成不必要的损失;所述的餐馆或饭店或餐厅通过审核后,后台服务器系统总平台2还将发一个或多个密码给餐馆或饭店或餐厅的经营者便于进行登录系统后进行更改或增加餐食名称或价格及当日下架的或售完的餐食所用以及更换证照及经营人所用,但在更改或调整证照时系统还将重新进行证照的审核,顾客终端能通过智能端的手机中搜索到无人自主经营餐厅1的APP或小程序或其他专用软件并进行下载,安装、注册后打开并选择当日进行售卖的餐食名称;In the present embodiment, the software system described above can cooperate with the intelligent terminal 5 and the equipment by adopting other business types of meals and restaurants to be accepted into the system, and can provide the first order according to the catering restaurants that receive orders from outside. Third-party service, the third-party takeaway is charged by the third-party back-end server system main platform 2, and the payment collected by the customer for the order is directly paid for the meal or catering, and other corresponding meals. and other commodities, the payment method for the order placement is WeChat, Alipay, bank card or various small wallets bound by the third-party takeaway when placing the order through the third-party back-end server system main platform 2. When the bill amount is paid directly to the unmanned self-operated restaurant 1, the small food delivery automatic driving vehicle or the food delivery
所述的无人自主经营餐厅1或饭店或餐馆还包括小吃店、酒店、餐饮店,所有制作的餐食、菜食、糕点、西餐、小食店、烧烤店等全部经营性的食品类均可应用此送餐的小型送餐自动行驶车或送餐自动行走机器人3的送餐系统及方法,还可应用在小卖部、商场、超市、水果店等均可使用此小型送餐自动行驶车或送餐自动行走机器人3送货物的系统及方法;所述的无人自主经营餐厅1不一定全部无人,有专门的人员在放置食材到自动制作设备中,放置的食材材料包括生料、熟料、成品料、半成品料、主料、佐料辅料、调料、食用水等放置到主料仓、佐料辅料仓、调料仓、饮料仓、清水仓,还包括供电、供水、供气、灯光等智能化设备还按国家规定进行人工按期按时按点或不定时的检查或检修,包括系统发现故障时人员处置和检查,包括人员对无人自主经营餐厅1的卫生检查,制作设备保养检修,及用餐顾客的一些建议要求及投诉和现场经营管理员等的配合,这些辅助工作也可能在智能化的设备和系统配合及人员配合下完成,还可在我公司研发的智能化自动设备工作下由系统下达指令完成,如主食材、佐料、辅料、调料管理、卫生清理、清洗、电器设备损坏等均可实现。The unmanned self-operated restaurant 1 or restaurants or restaurants also include snack bars, hotels, and restaurants, and all the produced meals, vegetables, cakes, Western food, snack bars, barbecue restaurants and other operating food categories can be applied. The food delivery system and method of the small food delivery automatic driving vehicle or the food delivery
本实施案例中,所述的外卖自动送达系统8还包括售卖时的订餐者订单录入系统和选择餐食的各种小吃、菜谱、饮品、主食、酒水时等各种其他任何食用类所有餐食进行快速的选择,快速的选择可以选择对选择的餐馆或饭店或餐厅采用系统里储存的简称编号或编码或简称名称即可,也可按餐食分类进行搜索后对选中的餐食进行点击选择确认即可,选择后能查看该餐馆或该饭店或该餐厅的地址、联系人及其他需要的信息,及点餐顾客的地址或位置一并发送到后台服务器系统总平台2由服务器系统总平台将购买客户的信息全部的或只将所点的餐食发给餐食售卖人,由购买人选择决定,订餐信息准确发送到对应的餐食售卖人系统里,餐食售卖人收到订单信息后开始制作所需餐食,若是无人餐馆或无人自主经营餐厅1或无人饭店由该餐食经营系统自行接收后并由无人餐食经营系统中的后台服务器系统总平台2和调配总系统相配合后安排烹饪系统10开始自动作业,制作按订单的餐食进行制作,后台服务器系统总平台2下达给准确对应的餐食经营者制作时,在该订单餐食经营地址就近下达指令给小型送餐自动行驶车或送餐自动行走机器人3提前到达该对应的订单的餐食经营地的门口等候,待该餐食经营者将该订单的餐食做好后将放置或交给对应的小型送餐自动行驶车或送餐自动行走机器人3,小型送餐自动行驶车或送餐自动行走机器人3将自动打开窗户或门处对应的存放餐食处的放置装置中,将餐食放进装置里后将其关闭窗户或门或复位后,开始按系统给的定位地址将餐食送到顾客所在的地点中,到达目的地后小型送餐自动行驶车或送餐自动行走机器人3将自动打电话给订餐人,电话有告知订餐人进行取餐的编号或标识,订餐人在送餐的小型送餐自动行驶车或送餐自动行走机器人3的现场报上编号或标识对应后即可取餐;所述取餐时小型送餐自动行驶车或送餐自动行走机器人3自动打开存放餐食的门或窗或仓或盒或柜或抽屉或其他装餐食的餐食储存装置7,供订餐人自己提取或自己挪走或由小型送餐自动行驶车或送餐自动行走机器人3的机械手11或装挪专用工具将所送达的餐食按时挪出或抓出递给订餐人后将自动关闭自身所带的门或窗或仓或盒或柜或抽屉或其他装餐食的餐食储存装置7,并复位后离开;所述的餐食仓或柜或盒或抽屉或其他餐食储存装置7的容器可自动上锁,有自动推出自动收回功能,可固定制作或活动伸缩均由设计自由而定,还可根据餐食分类分区域放置,可根据餐食要求在小型送餐自动行驶车或送餐自动行走机器人3中设置有保温、恒温、保鲜装置并实现保温、保热、恒温及保鲜等功能,这些功能均由小型送餐自动行驶车或送餐自动行走机器人3配置而定,这些配套将从小型送餐自动行驶车或送餐自动行走机器人3的设计中增加加热恒温装置及制冷装置即可,能源可以和小型送餐自动行驶车或送餐自动行走机器人3的驱动共用,也可设计成普通保温及普通放餐装置,这些均可完成自由化功能设计而定;所述的订餐人在家定位时可将小区名称几楼几号输入完整发送给外卖自动送达系统8的小型送餐自动行驶车或送餐自动行走机器人3,所述小型送餐自动行驶车或送餐自动行走机器人3可以自动识别电梯楼层,自动查找识别门牌号,查找电梯门可根据屋外采用多线激光雷达结合地图或采用高精度GPS或北斗或其他方式进行定位后,采用与地图构建路径规划找到电梯入口,进入电梯口时,小型送餐自动行驶车或送餐自动行走机器人3的机械手11采用摄像头9摄像算法识别楼层数字,采用机械手11对准楼层数字后进行按上或触压楼层数字即可完成上电梯的楼层数据,机械手11按上或触压楼层数字后,小型送餐自动行驶车或送餐自动行走机器人3在电梯上升到达楼层过程中,进行送餐的小型送餐自动行驶车或送餐自动行走机器人3上的摄像头9继续摄像算法并查看所按的楼层的字标,根据字标的灯光或颜色确定是否是触到或按上此电梯所要去的楼层,在电梯运行中电梯键按后回归到本色或无灯光显示确认为未按上或已按上,到达该楼层时根据激光雷达与地图构建的通道进行按定位方向进行运动,摄像头9以门上的高度查找屋层的门牌号数字,找到后打电话给订餐人取餐,该方法我公司相关生鲜车产品已实现此功能,识别电梯楼层还有其他很多种方法,如进入电梯前与该小区的物业连通小区电梯的通讯系统,并由系统直接发送给电梯的指令可直接到达所需的楼层,再根据布局导向查找房间号即可完成,还可采用到达该电梯口后根随人进入电梯采用语音请人帮助按上电梯楼层并根据楼层高度测算出到达楼层位置,电梯停下开门后出电梯按定位进行房号查找,找到房号后打电话通知取餐人取餐,还可采用小型送餐自动行驶车或送餐自动行走机器人3送达到该楼层的地面层打电话给订餐人,由订餐人自己下楼提取餐食,订餐人到达后以一种或多种的方法对应后进行取餐,后各自离开;所述的无人自主经营餐厅1取餐方法根据系统下达的订单进行取餐;无人自主经营餐厅1由经营系统中的后台服务器系统总平台2和调配总系统相配合安排烹饪系统10开始自动作业、自动烹饪制作餐食,所述的烹饪系统10中有多个机械手11进行餐食的制作及制作完毕的盛装或打包,在餐食制作好后烹饪系统10处的机械手11将外送的餐食进行盛装到餐食装置专用容器里,并进行封装打包后由智能提装专用工具将其对应的餐食递交给送餐的小型送餐自动行驶车或送餐自动行走机器人3,由小型送餐自动行驶车或送餐自动行走机器人3自动打开装餐食的餐食储存装置7后将餐食放入装置里后装置将自动关闭或系统通知小型送餐自动行驶车或送餐自动行走机器人3到餐食盛装打包好的放置处去直接提取,小型送餐自动行驶车或送餐自动行走机器人3采用自身的机械手11或挪放专用工具将已盛装打包好对应标记号或编码号等方法将其挪上放置在自身的装餐或放餐的餐食储存装置7里,后自动进行向订餐人的送餐地址行驶,所述一个小型送餐自动行驶车或送餐自动行走机器人3在不影响订餐人的取餐时间、地点和餐食保质口感的要求下可接受一个订单或多个订单的装餐食的量,在小型送餐自动行驶车或送餐自动行走机器人3中设置有多个存放餐食的餐食储存装置7,多个餐食储存装置7为多个仓或多个盒或多个柜或多个抽屉或多个的其他装餐食的餐食储存装置7,所述多个餐食储存装置7上有对应的数字或字母或数字和字母任一组合而成的编号,所述多个小型送餐自动行驶车或送餐自动行走机器人3在接收顾客订单时,按照系统中储存的顾客信息,在顾客订餐时,根据顾客的下达订单的地址信息,后台服务器总系统平台将按区域分配给各个小型送餐自动行驶车或送餐自动行走机器人3进行对应的区域而配送餐食,所述小型送餐自动行驶车或送餐自动行走机器人3可接受同区域范围内的多个顾客下达的订单信息,在接收同区域范围内的多个顾客下达的订单后,后台服务器总系统平台根据顾客的订单信息自动编排编号并与小型送餐自动行驶车或送餐自动行走机器人3上的多个餐食储存装置7的编号相对应,在同区域的配送中,当小型送餐自动行驶车或送餐自动行走机器人3上的多个储存餐食的餐食储存装置7的编号与订单餐食的编号对应用完后,后台服务器总系统平台将订单的信息分配给同区域配送的有餐食储存装置7空位的其他小型送餐自动行驶车或送餐自动行走机器人3或等待本次区域内配送完毕后的小型送餐自动行驶车或送餐自动行走机器人3返还到餐食制作处携带餐食后再进行配送给顾客,当小型送餐自动行驶车或送餐自动行走机器人3到达后自动电话或系统短信、语音、微信等多种方式通知到该订餐人取餐,顾客取餐后,小型送餐自动行驶车或送餐自动行走机器人3继续同区域或路径的配送下一订单或自动返还到就近位置等待下一订单或回归到小型送餐自动行驶车或送餐自动行走机器人3的定点停放区域位置后,本次作业完成,这些均由后台服务器系统总平台2或调配总系统根据区域单数的多少分析进行调配小型送餐自动行驶车或送餐自动行走机器人3的位置确定;所述的小型送餐自动行驶车或送餐自动行走机器人3一般一次送一个订单的餐食或多个订单的餐食,也可随路径选择在不影响顾客用餐情况下可同区域、同路径的送达多个订单餐食,每个订单餐食为一份或多份均可,在送餐中以低速行驶在非机动车行驶道,根据国家规定的限行道路行驶速度为最高限速,最高限速根据道路常识及非机动车道的非机动车行驶数量而定,确保在安全下行驶,并有避障和道路辨别功能,能识别交通规则,能识别红绿灯和非机动车道,识别非机动车道以路径规划地图构建,红绿灯识别采用摄像头9一目或多目的方法进行上下左右搜索到红绿灯的位置后进行拉焦距,后看到红绿灯及黄灯并根据绿灯通行的原则进行通过,并可根据道路口设定的红绿灯标识与其他非机动车如自动车、低速两轮或三轮电动车、滑板车等跟随,通过系统的指令直行、向左、向右、等方向行动遵守交通规则前行,达到安全的行驶标准。In this embodiment, the
本实施案例中,所述的烹饪系统10处还安装有摄像头9供制作餐食的卫生监控所用,同时可供客人观看制作流程及现场管控食品材料监督食品卫生安全,所述的烹饪系统10处还设计有驱蚊驱虫装置功能、活生物报警功能,若在制作加料时进入其他活生物,将进行报警,由管理人员进行处理后达到卫生标准再开始重新制作;所述小型送餐自动行驶车或送餐自动行走机器人3上的摄像头9一个或对个,防止车辆或机器人为认为损坏,同时配合识别物体、取餐物证、人脸识别,食品取走与否和供避障使用,所述机械手11包括旋转关节、所述舵机旋转关节一个或多个,舵机还包括有动力电机一个或多个,所述舵机旋转关节能够进行圆周360°自由度旋转,还可实现平行转动可达到上下移动,前后移动、平行移动,所述机械手11中还内置有控制器,配合算法可以实现进行任意角度旋转,实现取、拿、抓、挪、夹餐食食品或商品食材等动作;所述的机械手11或挪放专用工具一个或多个可安装在自动行驶车车身的支梁架的外部、左右侧及上方或顶部的支撑架或立柱上,机器人的手臂为机械手11,机械手11或挪放专用工具可上下移动、左右移动,机械手11的挪放机械手11腕或装挪专用工具可实行多自由度的调整或弯曲,采用舵机或珠形、齿轮旋转及链轮及其他方式的装置将挪到的餐食食品放置到对应餐食储存装置7的仓盒、柜及其他放置装置里,并根据小型送餐自动行驶车或送餐自动行走机器人3放置的餐食处的上方根据系统打开时将配送的餐食自动放入到餐食储存装置7所述的柜体或仓体或抽屉或其他放置餐食储存装置7里,放好后若无其他餐食将其关闭;In this embodiment, the cooking system 10 is also equipped with a
所述的小型送餐自动行驶车或送餐自动行走机器人3有自动清洗功能,清洗的区域包括餐食储存装置7的仓或柜或抽屉或其他装餐食的餐食储存装置7,自动清洗的方法采用高压冲洗和专用设备进行洗刷的方法,自动冲洗对设备防水有保护作用;送餐的小型送餐自动行驶车或送餐自动行走机器人3设备及系统有清洗的方式还可采用人工的方式进行清洗,人工还可将小型送餐自动行驶车或送餐自动行走机器人3设备及系统设计成模块化的方法,很容易的进行拆装,一般在很短的时间内将其拆装后清洗,拆装只局限于送餐的小型送餐自动行驶车或送餐自动行走机器人3的仓或柜或抽屉或其他装餐食的餐食储存装置7或可拆设备等,拆装后的设备快速清洗;所述的装餐食的仓或柜或抽屉或其他装餐食的餐食储存装置7装过食材后一次清洗,都以自动清洗为主,其他设备等一般一天一清洗,所述的自动清洗和人工清洗或模块化清洗的方法均可根据设计而定,所述清洗采用人工或自动转动清刷的方式将其清理干净。The small food delivery vehicle or the food delivery
本实施案例中,所述的通讯模块6包括本地联网通讯、组网通讯、有线无线通讯,通讯模块6采用4G\5G\GPRS\LORA\WIFI\NB-IoT\BLE\ZIGBEE无线通讯或CAN\485\以太网有线通讯和GPRS定位系统,通讯模块6还设计了蓝牙、WIFI、ZIGEB通讯模块6,还包括其他的有线无线通讯,通讯模块6还可兼容未来发展的无线及有线通讯的通讯接口,还包括其他国家的通讯;通讯模块6还设有语音识别模块,当送外卖时,可识别语音沟通,均可采用终端设备手机APP或小程序或其他专用软件及语音交互的方式进行对话及广播;所述的智能终端5及显示屏还可采用语音输入或文字输入及英文输入的方式进行送餐;所述主控模块或分项控制模块16还包括多个分项控制模块,主控模块与分项控制模块可融合为一体,多个分项控制模块任何一个均可代替主控模块;所述主控模块包括多个分项控制模块根据系统的设定均可直接与后台服务器系统总平台2信息交互、数据共享、接收指令、发送指令等,可实现自动行驶车和机器人自动送餐食,还可完成和配合后台服务器系统总平台2,与顾客对接,完成配送餐食。In this embodiment, the
本实施案例中,所述的小型送餐自动行驶车或送餐自动行走机器人3还具备本地运行的系统与后台服务器系统总平台2远程下单或智能终端5APP小程序及其他软件下单或本地操作系统及本地扫码包括客户远程下单后车辆或机器人配送餐食移动至客户下单预定地址,固定线路行走,在授权区域内行走达到客户制定位置,根据顾客选择订单餐食的名称、品种、口感、数量、价格,金额合计,选择付款,付款可采用扫码支付、在车身或机器人身刷卡支付或现金支付,付款后,车或机器人收到金额后车身或机器人自动发送电子账单,所述单上有取对应的餐编号、取餐编码、取餐时间,待客人到车或机器人的取餐窗口自动提取时将输入取餐编号或扫描取餐编码或扫描取餐编号,对应后取餐窗口自动打开,所述的取餐窗口为餐食储存装置7的柜或仓或盒或抽屉或其他开启的装餐食的装置对应开启的门或窗,客户进行自动取餐或通过机械手11或挪装专用工具将餐食挪出后递给顾客后,取餐窗口自动关闭重复使用,这些功能也可在车身或机器人中的本地系统完成;所述的本地运行经营者均可自己设定收款账号,微信收款号,支付宝收款号收取营业款,餐食价格、名称、数量、品种、内容均可根据情况自由调整,所述的本地系统采用的通讯为本地通讯、联网通讯、有线无线通讯,所述小型送餐自动行驶车或送餐机器人配送的范围包括有公共场所如机场、高铁站、火车站、小卖部、广场、生活聚集区、住宅区、商业区、办公区、酒店、旅游区、学校、政府部门及其他市、州、区、县镇所在地场所、厂矿、企事业单位可以实现固定经营或配送或与其他门店前停放,均可设立小型送餐自动行驶车或送餐机器人进行外卖的配送。In this example, the small automatic food delivery vehicle or the automatic
本实施案例中,所述的送餐的小型送餐自动行驶车或送餐自动行走机器人3的系统还包括和用户终端进行连接及与配送终端的系统的后台服务器系统总平台2交互;所述后台服务器系统总平台2由服务器系统、储存系统、数据库系统和云计算系统组成;所述后台处理服务器系统可以自建或租用华为或阿里服务器的后台处理服务器系统或国家或政府机构商业用途并且对外开放的后台处理服务器系统或一台或多台根据业务需求而定,可无限扩张,服务器的通讯具备智能应用终端及外卖配送终端一个或多个一家或多家,根据需求并进行分个或分家或分区域可任意进行分布设置和根据业务需求任意扩张及扩大布置及容纳等这些已无技术壁垒,只需系统编辑代码、流程程序,编辑即可实现所有相同不相同的资料、程序、软件布置的内容编辑、分类并储存;In this embodiment, the system of the small food delivery automatic vehicle or the food delivery
所述的后台处理服务器系统还包括服务器系统、数据库系统和云计算系统,所述服务器系统包括数据控制与采集模块、数据交互与分类模块、通信系统配合模块、软件系统模块、数据分析模块、用户信息管理模块、设备定位管理模块、设备信息管理模块、数据接收模块、数据发送模块、APP或小程序或其他专用软件及其他专用软件编辑模块、数据统计模块、设备故障维护模块、语音接收解释发送模块、地图构建模块、区域管理模块和服务运行模块,所述数据库系统用于存储上述模块运行的业务数据,数据储存调取系统模块、时间内输入储存系统模块、所述云计算系统用于为上述模块提供运算支持永久储存,年度储存其他时间储存及其他业务所需的业务器编辑排列号储存包括使用的时间段及名次;所述的后台处理服务器系统用于存储一个或多个程序;服务器中通过布局与算法建设后台总系统模块;后台服务器系统还连接自动行驶中的导航设备、避障设备、自动行驶设备等,授权区域内实现自主行驶、固定线路行驶、自动避障、自动规划路径、在低速下可自动行走、自动到达目的地、自动加速、减速、刹车、速度限制、运行区域授权等动作及功能,作业后自动返回自动归位、地图构建、指令下发及接收、车辆定位、电能管理、区域授权,与主控模块通讯模块6控制模块交互、客户定位;所述后台服务器系统总平台2还包括数据控制与采集、餐食上架管理模块、餐食下架管理模块、数量管理模块、数据记录与查询模块、财务管理模块、对账模块、进销存模块、价格模块、经营计算模块、用户信息管理模块、设备定位管理模块、设备信息管理模块、数据接收模块、数据发送模块、APP运营模块、数据统计模块和设备故障维护模块以及区域管理模块和服务运行模块,还可实现其他管理及计算方法、储存方法,还可实现经销商、代理商、单车、行政区域或划片管理及其他内容的储存及分项管理及所有客户端的管理、订餐流程及售卖流程和系统的管理、成本核算、价格、餐食品种口感等管理,还包括智能终端5及APP小程序及其他专用软件连接管理,还包括所述小型送餐自动行驶车或送餐自动行走机器人3与后台服务器系统总平台2采用通讯连接方法与所有在运行的车或机器人连接,单车或机器人的行驶记录、配送地点及下单客户、配送记录等功能的管理,一些管理及功能的系统还可在自动行驶车和机器人设备及系统或自动配送系统在主控模块或分项控制模块16及后台服务器系统总平台2各自储存、布置、管理、执行,所述主控模块或分项控制模块16还可以其他内容的功能布置及储存、数据交换。The background processing server system also includes a server system, a database system and a cloud computing system. The server system includes a data control and acquisition module, a data interaction and classification module, a communication system coordination module, a software system module, a data analysis module, and a user module. Information management module, equipment positioning management module, equipment information management module, data receiving module, data sending module, APP or applet or other special software and other special software editing module, data statistics module, equipment fault maintenance module, voice receiving, explaining and sending module, map construction module, area management module and service operation module, the database system is used to store the business data of the operation of the above modules, the data storage and retrieval system module, the time input storage system module, and the cloud computing system are used for The above modules provide computing support for permanent storage, annual storage for other time storage and business device editing and arrangement number storage required for other services, including the time period and ranking used; the background processing server system is used to store one or more programs; the server The back-end main system module is constructed through layout and algorithm; the back-end server system is also connected to the navigation equipment, obstacle avoidance equipment, automatic driving equipment, etc. in automatic driving, so as to realize autonomous driving, fixed route driving, automatic obstacle avoidance, and automatic planning of paths in the authorized area. , At low speed, it can automatically walk, automatically reach the destination, automatically accelerate, decelerate, brake, speed limit, operating area authorization and other actions and functions, and automatically return to automatic homing after operation, map construction, command issuance and reception, vehicle positioning , power management, regional authorization, control module interaction with the main control
在本实施案例中,一种无人自主经营餐厅外卖自动送达系统及设备,在顾客下单后,外卖自动送达系统8及设备的订餐方法步骤包括:In this implementation case, an automatic food delivery system and equipment for an unmanned restaurant operating independently, after a customer places an order, the steps of the ordering method for the
S1:顾客在智能终端5搜索并下载外卖餐食对应的APP或小程序或其他专用软件进行注册,S1: The customer searches and downloads the APP or applet or other special software corresponding to the takeaway meal on the smart terminal 5 for registration.
S2:注册后打开APP或小程序或其他专用软件,选择并点击所需要餐食的名称、口感以份或个及其他计量为单位价格计算,可根据需求按餐食名录和名称实行一次多个或一个品种的餐食选择;所述后台服务器总系统平台上架的对应餐食名称、餐食照片、可供应数量、单价、数量选择、数量确认,当用户在系统提供的餐食范围内查看后选择中意的餐食后可进行下单操作,下单操作时APP或小程序或其他专用软件将开启餐食的口感选择功能需求,客户在下达订单时出现多个客户在下达要求订餐时,以下达订单的时间先后为序排号来排列配送及取餐的时间;S2: After registration, open the APP or applet or other special software, select and click the name and taste of the desired meal to calculate the price in units of servings or pieces and other measures. You can implement multiple meals at one time according to the meal list and name according to your needs. Or a variety of meal choices; the corresponding meal name, meal photo, available quantity, unit price, quantity selection, and quantity confirmation on the main system platform of the back-end server, when the user checks within the range of meals provided by the system. After selecting the favorite meal, you can place an order. When placing an order, the APP or applet or other special software will open the taste selection function requirements of the meal. When the customer places an order, there are multiple customers who want to place an order. When ordering, the following The time of arrival of the order is sequenced to arrange the time of delivery and pickup;
S3:后台服务器系统总平台2或其他后台服务器平台将发送给顾客取餐凭证或取餐码或顾客在取餐现场时小型送餐自动行驶车或送餐自动行走机器人3的显示屏操作购买取餐依据,以编号或对应码的形式或其他智能终端5感应对应的方法发送到顾客的手机上或顾客收取小型送餐自动行驶车或送餐自动行走机器人3发送的电子取餐凭条;S3: The back-end server system main platform 2 or other back-end server platforms will send the customer's meal pick-up voucher or order code or the display screen of the small food delivery automatic driving vehicle or the food delivery
S4:客户采用智能终端5智能设备的APP或小程序或其他专用软件下达订单指令,以下单时间排列先后顺序由无人自主经营餐厅1进行烹饪制作,同时后台服务器系统将按顾客订单的先后时间、顾客所在的区域、位置、取餐时间分配给送餐的小型送餐自动行驶车或送餐自动行走机器人3,使之提前到达该对应的订单的餐食经营地的门口等候,待该餐食经营者将该订单的餐食做好后将放置或交给对应的小型送餐自动行驶车或送餐自动行走机器人3;S4: The customer uses the APP or applet of the smart terminal 5 smart device or other special software to place the order instruction, and the order is arranged in order by the unmanned self-operated restaurant 1 for cooking. At the same time, the background server system will follow the order of the customer order. , The customer's area, location, and meal pickup time are allocated to the small meal-delivery automatic driving vehicle or meal-delivery
S5:小型送餐自动行驶车或送餐自动行走机器人3根据顾客所在的区域、位置、路径进行自动规划线路、进行自动导航、进行自动避障、自动转向线路行走或自动识别电梯、上下电梯的送达到顾客取餐的地点;S5: Small automatic food delivery vehicle or food delivery
S6:当小型送餐自动行驶车或送餐自动行走机器人3到达顾客所在的位置时,自动拨打电话或发送信息给顾客并告知顾客进行取餐的信息或需现场支付金额的信息,包括有如取餐码、取餐凭条、取餐指令、取餐位置处的窗或门或柜或抽屉或盒或仓对应的编号或支付账单等相关信息;S6: When the small automatic food delivery vehicle or the automatic
S7:顾客将电话或信息中收到的取餐信息与通过现场语音或输入装置语音告知或输入给车或机器人或现场扫码支付或现金支付金额给车或机器人或通过小型送餐自动行驶车或送餐自动行走机器人3上的识别装置进行识别顾客的身份后对应无误,将自动开启行驶车或送餐机器人上对应顾客需取餐食所放置的窗或门或柜或抽屉或盒或仓:S7: The customer informs or inputs the meal pick-up information received by phone or message to the car or robot through on-site voice or input device, or on-site scan code payment or cash payment amount to the car or robot or through a small food delivery autonomous vehicle Or the identification device on the automatic
S8:顾客自行拿走或通过机械手11或挪装装专用工具挪出餐食递交给顾客,小型送餐自动行驶车或送餐自动行走机器人3的餐食储存装置7的的窗或门或柜或抽屉或盒或仓自动关闭后自动行驶车或送餐机器人自动离开。S8: The customer takes away the meal by himself or uses the
本实施案例中,所述的APP或小程序或其他专用软件中还包括外卖配送端的一个售卖方法,其步骤包括:In this implementation case, the APP or applet or other special software also includes a selling method for the takeaway delivery terminal, and the steps include:
A1:无人自主经营餐厅1的外卖配送智能终端5创建一个APP或小程序或其他专用软件的售卖模块,A1: The takeaway delivery smart terminal 5 of the unmanned restaurant 1 creates an APP or a small program or a sales module for other special software,
A2:APP或小程序或其他专用软件的售卖模块中包括有录入餐厅、餐馆或饭店名称、经营地址、经营人、经营的餐食菜系类等相关信息;A2: The sales module of the APP or applet or other special software includes relevant information such as the restaurant, restaurant or restaurant name, business address, operator, and the type of food and cuisine it operates;
A3:将创建的售卖模块中录入齐全的相关资料信息提交给后台服务器系统总平台2或主控模块或分项控制模块16进行自动审核或进行人工审核;A3: Submit the complete relevant data and information entered in the created sales module to the main platform 2 of the backend server system or the main control module or the
A4:审核通过后,后台服务器系统总平台2或主控模块或分项控制模块16发送一个或多个密码给餐馆或饭店或餐厅的经营者便于进行登录系统后进行更改或增加餐食名称或价格及当日下架的或售完的餐食所用以及更换证照及经营人所用,顾客终端能通过智能端中搜索到无人自主经营餐厅1的APP或小程序或其他专用软件并进行下载,安装、注册后打开并选择当日进行售卖的餐食名称;A4: After the review is passed, the main platform 2 of the background server system or the main control module or the
A5:选择APP或小程序或其他专用软件中对应的餐食名称后会显示餐食的所在餐厅、餐馆或饭店名称、经营地址、经营人相关信息,快速的选择对选择的餐馆或饭店或餐厅的简称编号或编码或简称名称即可,也可按餐食分类进行搜索后对选中的餐食进行点击选择确认即可:A5: After selecting the corresponding meal name in the APP or applet or other special software, the restaurant where the meal is located, the name of the restaurant or restaurant, the business address, and the relevant information of the operator will be displayed. The abbreviation number or code or abbreviation name is enough, or you can search by meal category and click on the selected meal to confirm:
A6:点击所需的餐食名称、口感以份或个及其他计量为单位价格计算,可根据需求按餐食名录和名称实行一次多个或一个品种的餐食选择后,点击确认即可达成累计金额;A6: Click on the desired meal name and taste to calculate the price in units of servings or pieces and other measurements. You can select multiple or one variety of meals at one time according to the meal list and name according to your needs, and click OK to complete the process. Cumulative amount;
A7:餐食售卖人收到订单信息后开始制作所需餐食,制作餐食时按订单的时间先后顺序进行餐食制作;A7: After receiving the order information, the food seller starts to prepare the required meals, and the meals are prepared according to the order of time when preparing the meals;
A8:该订单的餐食做好后将放置或交给对应的小型送餐自动行驶车或送餐自动行走机器人3;A8: After the meal of the order is ready, it will be placed or handed over to the corresponding small automatic food delivery vehicle or automatic
A9:小型送餐自动行驶车或送餐自动行走机器人3按照顾客的订单的位置信息送达至顾客处;A9: The small automatic food delivery vehicle or the automatic
A10:送餐的小型送餐自动行驶车或送餐自动行走机器人3进行下一订单的配送或就近位置等待下一订单或返回到小型送餐自动行驶车或送餐自动行走机器人3的定点停放区域位置。A10: The small food delivery automatic driving vehicle or the food delivery
本实施案例中,所述的后台服务器系统总平台2或主控模块或分项控制模块16系统还包括以下非顺序执行的功能:In this embodiment, the overall platform 2 of the background server system or the main control module or the
A. 将无人自主经营餐厅1中制作商品食材的清单、名录、价格、订餐方式、款项支付方式、服务体系、现场无人制作、无人售卖,采用通讯方法和APP或小程序或其他专用软件模块发送给客户,以备订餐营业所用;A. The list, directory, price, ordering method, payment method, service system, on-site unmanned production, and unmanned sales of the food ingredients produced in the unmanned self-operated restaurant 1, using communication methods and APP or applet or other special The software module is sent to the customer for use by the restaurant ordering business;
B. 将指令发送到所有无人自主经营餐厅1的执行运营模块中, 无人自主经营餐厅1自动制作商品食材成餐食自动售卖信息凡记录在后台服务器系统总平台2内运行进行序列编号或编码实行一对一的数据进行读取数据、接收数据、储存数据、发送信息和发送执行指令操作所需的运行全部功能;B. Send the instructions to the execution and operation modules of all unmanned self-operated restaurants 1, and the unmanned self-operated restaurants 1 will automatically produce commodity ingredients into meal automatic sales information. All records are recorded in the back-end server system main platform 2 and run for serial numbering or The encoding implements one-to-one data for reading data, receiving data, storing data, sending information and sending all the functions required to execute command operations;
C. 根据编号和对应餐食配送运输系统及设备该运行情况、运营情况、客户情况、喜好、口感需求、消耗进行日统计、日储存、月统计、月储存、季统计、季储存、年统计、年储存、累计,并可实行随时查询,随时查阅,以备营运人的设定方法来执行;C. Perform daily statistics, daily storage, monthly statistics, monthly storage, quarterly statistics, quarterly storage, and annual statistics according to the number and the operation status, operation status, customer status, preferences, taste requirements, and consumption of the corresponding meal delivery and transportation systems and equipment. , annual storage, accumulation, and can be inquired at any time, consulted at any time, in preparation for the operator's setting method to implement;
D. 设定多重密码,授权安全性的保障;各运行设备选择控制模块包括新增、删除、修改餐食名称、可供应数量、口感、单价信息进行后台录入,可实现不同地区不同人群根据该区域商品餐食供应链的细节实现不同区域下发不同的可选择口味目录;D. Set multiple passwords to ensure the security of authorization; the selection control module of each operating equipment includes adding, deleting, and modifying the name of the meal, the quantity available, the taste, and the unit price information for background entry, which can realize the information of different people in different regions and different regions. The details of the regional commodity food supply chain enable different regions to issue different optional flavor catalogs;
E. 上下架管理功能:实现根据季节、地区、口味差异情况进行餐食的上架销售与下架,被下架的餐食在APP或小程序或其他专用软件上将不在显示,对应的数量管理作用是根据设备在不同区域内投放后根据食材总量,订单数量自动计算剩余可销售数量,当餐食将要售馨时后台系统将下发补货数量或自动下架数量,由人工或机器人完成对应餐食商品食材制作设备的食材补充或在系统上不再显示销售该餐食商品食材;E. Shelf-removal management function: Realize the sale and removal of meals according to the difference in seasons, regions and tastes. The meals that have been removed from the shelves will not be displayed on the APP or applet or other special software, and the corresponding quantity management The function is to automatically calculate the remaining saleable quantity according to the total amount of ingredients and the order quantity after the equipment is placed in different areas. When the meal is about to be sold out, the back-end system will issue the replenishment quantity or the automatic removal quantity, which will be done manually or by robots. The ingredients of the corresponding meal product ingredients production equipment are supplemented or the meal product ingredients are no longer displayed on the system for sale;
F. 数据记录与查询功能:作为记录每日销售额、销售量、库存量数据,实现以上数据的累积查询、分时间段查询、财务数据查询功能,进而通过一段时间的数据积累后,根据数据显示每日剩余较多或销量较好的餐食,可以实现自动匹配用户要求,减少剩余较多的餐食,增加销量较好的餐食、以降低浪费确保收益;F. Data recording and query function: as a record of daily sales, sales, and inventory data, it can realize the functions of cumulative query, time-segment query, and financial data query of the above data, and then after a period of data accumulation, according to the data Display the meals with more remaining or better sales every day, which can automatically match the user's requirements, reduce the meals with more remaining, and increase the meals with better sales to reduce waste and ensure revenue;
G. 财务管理、对账、进销存功能:主要用于统计每日的销售财务数据、成本数据信息,进而实现最大程度的减少浪费,确定营业收益或亏损的结果,还可以确保用户可以吃到新鲜美味品质有保障的餐食;G. Financial management, reconciliation, invoicing functions: mainly used to count daily sales financial data and cost data information, thereby reducing waste to the greatest extent, determining the results of operating income or loss, and ensuring that users can eat To fresh, delicious and quality guaranteed meals;
H. 设备故障维护功能:以将所有设备的功能与故障信息监管,出现故障的设备将在后台上进行报警并通知运维人员进行维修维护,通知手段包括发送短信或拨打电话以及APP或小程序或其他专用软件站内信方式通知到维护人员处进行限时维修维护,出现故障的设备将自动下线不再运行,修复完成后自动上线;H. Equipment fault maintenance function: to supervise the functions and fault information of all equipment, the faulty equipment will alarm in the background and notify the operation and maintenance personnel to carry out maintenance and repair. Or other special software station internal letter to notify the maintenance personnel for time-limited maintenance and repair, the faulty equipment will automatically go offline and no longer run, and automatically go online after the repair is completed;
I. 数据接收和数据发送功能:后台服务器系统总平台2能够实现数据的采集与下发。I. Data receiving and data sending functions: The total platform 2 of the background server system can realize the collection and distribution of data.
本发明通过一种无人自主经营餐厅采用外卖配送智能设备可以解决未来劳动力短缺问题,解决食材质量的管控安全问题,减少了人与餐食的接触确保了餐食的卫生安全,发明中涉及这一款或多款的机器人或机器车进行自动送餐到客户手中还可应用于其他普通餐厅中,将根据订单下达的餐厅位置及顾客下达的送达位置,减少了一些不良分子利用送餐带来的安全隐患,确保了享受生活带来的卫生,人在生活中安全健康的一份保障。The invention can solve the problem of labor shortage in the future, solve the problem of control and safety of the quality of ingredients, reduce the contact between people and the food, and ensure the sanitation and safety of the food through the use of take-out distribution intelligent equipment in an unmanned self-operated restaurant. One or more types of robots or robotic vehicles to automatically deliver meals to customers can also be applied to other ordinary restaurants. The location of the restaurant issued according to the order and the delivery location issued by the customer will reduce the use of food delivery belts by some bad actors. The security risks that come, ensure the hygiene brought by enjoying life, and a guarantee for people's safety and health in life.
以上显示和描述了本发明的基本原理和主要特征和本发明的优点。本行业的技术人员应该了解,本发明不受上述实施例的限制,上述实施例和说明书中描述的只是说明本发明的原理,在不脱离本发明精神和范围的前提下,本发明还会有各种变化和改进,这些变化和改进都落入要求保护的本发明范围内。本发明要求保护范围由所附的权利要求书及其等效物界定。The basic principles and main features of the present invention and the advantages of the present invention have been shown and described above. Those skilled in the art should understand that the present invention is not limited by the above-mentioned embodiments. The above-mentioned embodiments and descriptions only illustrate the principle of the present invention. Without departing from the spirit and scope of the present invention, the present invention will also have Various changes and modifications fall within the scope of the claimed invention. The claimed scope of the present invention is defined by the appended claims and their equivalents.
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