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CN114757619A - A kind of package transportation status identification method and related equipment - Google Patents

A kind of package transportation status identification method and related equipment Download PDF

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CN114757619A
CN114757619A CN202210460450.3A CN202210460450A CN114757619A CN 114757619 A CN114757619 A CN 114757619A CN 202210460450 A CN202210460450 A CN 202210460450A CN 114757619 A CN114757619 A CN 114757619A
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汪建军
刘世杰
张胜景
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Bestseller Shenzhen Technology Co ltd
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Abstract

The invention discloses a parcel transportation state identification method and related equipment, wherein the method comprises the steps of acquiring parcel information, wherein the parcel information comprises a parcel single number; acquiring logistics track information corresponding to the package information according to the package information, wherein the logistics track information comprises a plurality of logistics nodes and node information corresponding to each logistics node; aiming at each logistics node, determining a node state corresponding to the logistics node according to node information corresponding to the logistics node; and determining the transportation state corresponding to the package information according to the node states corresponding to all the logistics nodes. The invention can integrate logistics of different logistics merchants, so that a user can clearly and clearly see the transportation condition of the packages, thereby carrying out classification processing on the packages in different states.

Description

一种包裹运输状态识别方法和相关设备A kind of package transportation status identification method and related equipment

技术领域technical field

本发明涉及物流技术领域,特别涉及一种包裹运输状态识别方法和相关设备。The invention relates to the technical field of logistics, and in particular, to a method and related equipment for identifying a package transportation state.

背景技术Background technique

随着跨境电商的高速发展,全球用户的网络购物需求急剧上升。下游需求的上升刺激了上游的发展,其中,电商平台、发货渠道的数量越来越多,种类也越来越多。最明显的一点在于近几年的物流包裹数量呈指数型上涨。在物流包裹上涨的同时,对包裹的运输状态的监控也备受关注。当前,物流商能够提供的物流轨迹状态都较为单一,常见的就只有三种,待发货、已配送和已送达,电商平台难以及时监控包裹的详细状态,而买家在看到这些状态描述时,也缺乏具体的概念,从而对轨迹状态产生困惑,从而引起买家与卖家之间不必要的交流沟通成本。同时,由于电商平台对包裹的具体状态监控较难,因此,出现状况时也难以及时干预,从而引起买家的购物体验较差With the rapid development of cross-border e-commerce, the online shopping demand of global users has risen sharply. The rise in downstream demand has stimulated the development of the upstream. Among them, there are more and more e-commerce platforms and delivery channels, and more and more types. The most obvious point is that the number of logistics parcels has increased exponentially in recent years. At the same time as the rise of logistics packages, the monitoring of the transportation status of packages has also attracted much attention. At present, the logistics track status that logistics providers can provide are relatively simple, and there are only three common ones: pending delivery, delivered and delivered. It is difficult for e-commerce platforms to monitor the detailed status of packages in time, and buyers are seeing these When describing the status, there is also a lack of specific concepts, which leads to confusion about the trajectory status, which causes unnecessary communication costs between buyers and sellers. At the same time, since it is difficult for the e-commerce platform to monitor the specific status of the package, it is difficult to intervene in time when the situation occurs, resulting in a poor shopping experience for buyers.

发明内容SUMMARY OF THE INVENTION

本发明要解决的技术问题在于目前大多数的包裹的物流轨迹状态较为单一,针对现有技术的不足,提供一种包裹运输状态识别方法和相关设备。The technical problem to be solved by the present invention is that most of the current parcels have a single logistics track state. Aiming at the deficiencies of the prior art, a method and related equipment for identifying the transportation state of a parcel are provided.

为了解决上述技术问题,本发明所采用的技术方案如下:In order to solve the above-mentioned technical problems, the technical scheme adopted in the present invention is as follows:

一种包裹运输状态识别方法,所述方法包括:A method for identifying a package transportation state, the method comprising:

获取包裹信息,其中,所述包裹信息包括包裹单号;obtaining package information, wherein the package information includes a package order number;

根据所述包裹信息,获取与所述包裹信息对应的物流轨迹信息,其中,所述物流轨迹信息包括若干个物流节点和每一个所述物流节点对应的节点信息;According to the package information, obtain logistics track information corresponding to the package information, wherein the logistics track information includes several logistics nodes and node information corresponding to each of the logistics nodes;

针对每一个所述物流节点,根据该物流节点对应的节点信息,确定与该物流节点对应的节点状态;For each of the logistics nodes, according to the node information corresponding to the logistics node, determine the node state corresponding to the logistics node;

根据所有所述物流节点对应的节点状态,确定所述包裹信息对应的运输状态。According to the node states corresponding to all the logistics nodes, the transportation state corresponding to the package information is determined.

所述包裹运输状态识别方法,其中,所述节点状态类型包括查询不到、待上网、运输途中、到达代取、成功签收、投递失败、存在异常和运输过久。In the method for identifying the status of package transportation, wherein the node status types include not being queried, waiting to be connected to the Internet, in transit, picking up on arrival, successfully signing for receipt, delivery failure, abnormality and long-term transportation.

所述包裹运输状态识别方法,其中,根据所述包裹信息,获取与所述包裹信息对应的物流轨迹信息之后还包括:The method for identifying the status of package transportation, wherein, after obtaining the logistics track information corresponding to the package information according to the package information, the method further includes:

当所述物流轨迹信息为空时,所述包裹信息对应的运输状态为查询不到。When the logistics track information is empty, the transportation status corresponding to the package information is not queried.

所述包裹运输状态识别方法,其中,所述根据该物流节点对应的节点信息,确定与该物流节点对应的节点状态包括:The method for identifying the status of package transportation, wherein the determining the node status corresponding to the logistics node according to the node information corresponding to the logistics node includes:

对该物流节点对应的节点信息进行关键词提取,得到主状态关键词;Keyword extraction is performed on the node information corresponding to the logistics node to obtain the main state keyword;

基于预设的状态词库,对所述主状态关键词进行匹配,得到与所述主状态关键词对应的状态词;Based on a preset state thesaurus, the main state keywords are matched to obtain the state words corresponding to the main state keywords;

根据所述状态词的类型,确定该物流节点对应的节点状态。According to the type of the state word, the node state corresponding to the logistics node is determined.

所述包裹运输状态识别方法,其中,所述根据所述状态词,确定该物流节点对应的节点状态包括:The method for identifying the status of package transportation, wherein, according to the status word, determining the node status corresponding to the logistics node includes:

当所述状态词的类型为签收词时,判断该物流节点的前N个物流节点对应的状态词是否为签收词,其中,所述签收词为与签收有关的词,N为正整数;When the type of the state word is a sign-in word, determine whether the state words corresponding to the first N logistics nodes of the logistics node are sign-in words, wherein the sign-in word is a word related to sign-in, and N is a positive integer;

若是,则确定该物流节点对应的节点状态为成功签收。If so, determine that the status of the node corresponding to the logistics node is successful receipt.

所述包裹运输状态识别方法,其中,所述根据所述状态词,确定该物流节点对应的节点状态包括:The method for identifying the status of package transportation, wherein, according to the status word, determining the node status corresponding to the logistics node includes:

当所述状态词的类型为运输词时,判断该物流节点对应的节点时刻至当前时刻之间是否存在物流节点为状态变化节点;When the type of the state word is a transport word, determine whether there is a logistics node that is a state change node between the node time corresponding to the logistics node and the current time;

当该物流节点对应的节点时刻至所述当前时刻之间不存在物流节点为状态变化节点时,计算所述节点时刻与所述当前时刻之间的时间差;When there is no logistics node that is a state change node between the node time corresponding to the logistics node and the current time, calculate the time difference between the node time and the current time;

当所述时间差大于预设的时间阈值时,确定该物流节点对应的节点状态为运输过久。When the time difference is greater than the preset time threshold, it is determined that the state of the node corresponding to the logistics node is too long in transportation.

所述包裹运输状态识别方法,其中,所述根据所有所述物流节点对应的节点状态,确定所述包裹信息对应的运输状态包括:The method for identifying the status of package transportation, wherein determining the transportation status corresponding to the package information according to the node statuses corresponding to all the logistics nodes includes:

当所述物流轨迹信息的数量大于一时,将所有所述物流轨迹信息合并,得到物流合并信息;When the quantity of the logistics track information is greater than one, combine all the logistics track information to obtain logistics combined information;

将所述物流合并信息中对应节点时刻最近的物流节点作为目标节点,并将所述目标节点对应的节点状态作为所述包裹信息对应的运输状态。The logistics node with the closest corresponding node time in the logistics consolidation information is used as the target node, and the node state corresponding to the target node is used as the transportation state corresponding to the package information.

一种包裹运输状态识别装置,该装置包括:A package transportation status identification device, the device includes:

第一获取模块,用于获取包裹信息,其中,所述包裹信息包括包裹单号;a first obtaining module, used to obtain package information, wherein the package information includes a package order number;

第二获取模块,用于根据所述包裹信息,获取与所述包裹信息对应的物流轨迹信息,其中,所述物流轨迹信息包括若干个物流节点和每一个所述物流节点对应的节点信息;The second obtaining module is configured to obtain the logistics track information corresponding to the package information according to the package information, wherein the logistics track information includes several logistics nodes and node information corresponding to each of the logistics nodes;

第一确定模块,用于针对每一个所述物流节点,根据该物流节点对应的节点信息,确定与该物流节点对应的节点状态;a first determining module, configured to, for each of the logistics nodes, determine the node state corresponding to the logistics node according to the node information corresponding to the logistics node;

第二确定模块,用于根据所有所述物流节点对应的节点状态,确定所述包裹信息对应的运输状态。The second determination module is configured to determine the transportation state corresponding to the package information according to the node states corresponding to all the logistics nodes.

一种计算机可读存储介质,所述计算机可读存储介质存储有一个或者多个程序,所述一个或者多个程序可被一个或者多个处理器执行,以实现如上任一所述的包裹运输状态识别方法中的步骤。A computer-readable storage medium storing one or more programs that can be executed by one or more processors to implement package transportation as described in any of the above Steps in a state identification method.

一种终端设备,其包括:处理器、存储器及通信总线;所述存储器上存储有可被所述处理器执行的计算机可读程序;A terminal device, comprising: a processor, a memory and a communication bus; a computer-readable program executable by the processor is stored on the memory;

所述通信总线实现处理器和存储器之间的连接通信;The communication bus implements connection communication between the processor and the memory;

所述处理器执行所述计算机可读程序时实现如上任一所述的包裹运输状态识别方法中的步骤。When the processor executes the computer-readable program, the steps in any one of the above-mentioned methods for identifying a package transportation state are implemented.

有益效果:本发明公开一种包裹运输状态识别方法,先获取待识别的包裹信息,然后根据该包裹信息,得到物流轨迹信息。然后对物流轨迹信息中的每一个物流节点进行节点状态的确认。由于每一个物流节点都确认了其对应的节点状态,而非一般物流的较长语言描述,因此用户能够快速地获取自己想要知道的包裹在每一个物流节点的状态。此外,最后还会根据所有物流节点对应的节点状态,确定包裹信息对应的运输状态,也能够非常方便用户快速判断,从而对不同状态的包裹进行处理。Beneficial effects: The present invention discloses a method for identifying a package transportation state, which firstly obtains the package information to be identified, and then obtains the logistics track information according to the package information. Then confirm the node status for each logistics node in the logistics track information. Since each logistics node confirms its corresponding node status, rather than a long language description of general logistics, users can quickly obtain the status of the package they want to know at each logistics node. In addition, the transportation status corresponding to the package information will be determined according to the node status corresponding to all logistics nodes, which is also very convenient for users to quickly judge, so as to process packages in different statuses.

附图说明Description of drawings

图1为本发明提供的包裹运输状态识别方法的流程图。FIG. 1 is a flow chart of a method for identifying a package transportation status provided by the present invention.

图2为本发明提供的包裹运输状态识别装置的结构示意图。FIG. 2 is a schematic structural diagram of a package transportation state identification device provided by the present invention.

图3为本发明提供的终端设备的结构原理图。FIG. 3 is a schematic structural diagram of a terminal device provided by the present invention.

具体实施方式Detailed ways

本发明提供一种包裹运输状态识别方法,为使本发明的目的、技术方案及效果更加清楚、明确,以下参照附图并举实施例对本发明进一步详细说明。应当理解,此处所描述的具体实施例仅用以解释本发明,并不用于限定本发明。The present invention provides a method for identifying the status of package transportation. In order to make the purpose, technical solutions and effects of the present invention clearer and clearer, the present invention is further described in detail below with reference to the accompanying drawings and examples. It should be understood that the specific embodiments described herein are only used to explain the present invention, but not to limit the present invention.

本技术领域技术人员可以理解,除非特意声明,这里使用的单数形式“一”、“一个”、“所述”和“该”也可包括复数形式。应该进一步理解的是,本发明的说明书中使用的措辞“包括”是指存在所述特征、整数、步骤、操作、元件和/或组件,但是并不排除存在或添加一个或多个其他特征、整数、步骤、操作、元件、组件和/或它们的组。应该理解,当我们称元件被“连接”或“耦接”到另一元件时,它可以直接连接或耦接到其他元件,或者也可以存在中间元件。此外,这里使用的“连接”或“耦接”可以包括无线连接或无线耦接。这里使用的措辞“和/或”包括一个或更多个相关联的列出项的全部或任一单元和全部组合。It will be understood by those skilled in the art that the singular forms "a", "an", "the" and "the" as used herein can include the plural forms as well, unless expressly stated otherwise. It should be further understood that the word "comprising" used in the description of the present invention refers to the presence of stated features, integers, steps, operations, elements and/or components, but does not exclude the presence or addition of one or more other features, Integers, steps, operations, elements, components and/or groups thereof. It will be understood that when we refer to an element as being "connected" or "coupled" to another element, it can be directly connected or coupled to the other element or intervening elements may also be present. Furthermore, "connected" or "coupled" as used herein may include wirelessly connected or wirelessly coupled. As used herein, the term "and/or" includes all or any element and all combination of one or more of the associated listed items.

本技术领域技术人员可以理解,除非另外定义,这里使用的所有术语(包括技术术语和科学术语),具有与本发明所属领域中的普通技术人员的一般理解相同的意义。还应该理解的是,诸如通用字典中定义的那些术语,应该被理解为具有与现有技术的上下文中的意义一致的意义,并且除非像这里一样被特定定义,否则不会用理想化或过于正式的含义来解释。It will be understood by those skilled in the art that, unless otherwise defined, all terms (including technical and scientific terms) used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. It should also be understood that terms, such as those defined in a general dictionary, should be understood to have meanings consistent with their meanings in the context of the prior art and, unless specifically defined as herein, should not be interpreted in idealistic or overly formal meaning to explain.

如图1所示,本实施提供了一种包裹运输状态识别方法,为方便说明,以常见的服务器作为执行主体进行描述,此处的服务器可替换为平板、电脑等具有数据处理功能的设备,包裹运输状态识别方法包括以下步骤:As shown in Figure 1, this implementation provides a method for identifying the status of package transportation. For the convenience of description, a common server is used as the execution subject for description. The server here can be replaced with a device with data processing functions such as a tablet and a computer. The method for identifying the status of package transportation includes the following steps:

S10、获取包裹信息。S10. Obtain package information.

具体地,当用户寄出包裹后,物流商会提供一个与该包裹绑定的包裹信息。用户将包裹信息输入至服务器中。当服务器启动包裹运输状态识别时,从存储的数据中读取包裹信息。Specifically, when the user sends a package, the logistics provider will provide a package information bound to the package. The user enters the package information into the server. When the server starts the identification of the status of the package transportation, the package information is read from the stored data.

本市实施例中,包裹信息包括包裹单号,也可以包括负责该包裹的物流商的名称。由于现在不同的物流商采用不同的包裹单号,因此,预先在服务器中设置不同包裹单号的识别算法,服务器根据包裹单号也能够轻松地识别不同包裹单号对应的物流商的名称。但是放在全球,物流商的数量较多,且命名规则变化较快,包裹信息包含物流商的名称,后续获取物流轨迹信息会更为准确且更快。In the embodiment of this city, the package information includes the package number, and may also include the name of the logistics provider responsible for the package. Since different logistics providers now use different parcel numbers, the identification algorithm for different parcel numbers is set in the server in advance, and the server can easily identify the names of the logistics providers corresponding to different parcel numbers according to the parcel numbers. However, in the world, the number of logistics providers is large, and the naming rules change rapidly. The package information contains the name of the logistics provider, and the subsequent acquisition of logistics trajectory information will be more accurate and faster.

S20、根据所述包裹信息,获取与所述包裹信息对应的物流轨迹信息。S20. According to the package information, obtain logistics track information corresponding to the package information.

具体地,由于物流商的物流状态都是公开可查询的,因此,服务器得到包裹信息后,可通过服务商的名称对应的物流轨迹查询接口,获取与包裹信息对应的物流轨迹信息。Specifically, since the logistics status of the logistics provider is publicly available for query, after the server obtains the package information, the server can obtain the logistics track information corresponding to the package information through the logistics track query interface corresponding to the name of the service provider.

所述物流轨迹信息包括若干个物流节点和每一个所述物流节点对应的节点信息。物流轨迹信息包括多个物流节点,每一个物流节点代表包裹运输状态发生改变的节点,例如“A年B月C日,快递到达D地”,这就是一个物流节点,其对应的节点信息即“快递到达D地”。The logistics track information includes several logistics nodes and node information corresponding to each of the logistics nodes. The logistics track information includes multiple logistics nodes, and each logistics node represents the node where the status of the package has changed. For example, "A year, B, month, and C date, the courier arrives at place D." This is a logistics node, and its corresponding node information is " The courier arrives at place D".

由于部分物流商在出具包裹单号时,并不一定将物流数据录入系统中,因此,通过查询接口进行查询时,获取的物流轨迹信息可能为“还未有相关的信息”等。若获取的物流轨迹信息不包含物流节点,这将物流节点信息视为空,此时直接将包裹信息对应的运输状态确认为查询不到。Since some logistics providers do not necessarily enter the logistics data into the system when issuing the parcel number, when querying through the query interface, the obtained logistics trajectory information may be "there is no relevant information yet", etc. If the obtained logistics track information does not contain logistics nodes, the logistics node information will be regarded as empty, and the transportation status corresponding to the package information will be directly confirmed as unavailable.

S30、针对每一个所述物流节点,根据该物流节点对应的节点信息,确定与该物流节点对应的节点状态。S30. For each of the logistics nodes, determine a node state corresponding to the logistics node according to the node information corresponding to the logistics node.

具体地,针对每一个物流节点,由于其带有节点信息,而节点信息包含着节点的状态,因此可根据物流节点对应的节点信息,确定其对应的状态,即节点状态。由于不同的物流商采用的描述语言方式千差万别,同一种状态存在不同的表述方式,例如“快递到达D地”、“快递送达D地网点”、“快递在D地”,虽然表述方式不同,但是含义都相同。因此,预先设置统一的状态语言,用于描述节点状态,这种统一的状态语言即节点状态类型。本实施例中,节点状态类型包括查询不到、待上网、运输途中、到达代取、成功签收、投递失败、存在异常和运输过久。后续将节点信息与节点状态类型进行匹配对应即可。Specifically, for each logistics node, since it has node information, and the node information contains the state of the node, the corresponding state, that is, the node state, can be determined according to the node information corresponding to the logistics node. Because the description language methods used by different logistics providers are very different, there are different expressions for the same status, such as "express delivery arrives at D place", "express delivery arrives at D location", "express delivery at D place", although the expressions are different, But the meaning is the same. Therefore, a unified state language is preset to describe the node state, and this unified state language is the node state type. In this embodiment, the node status types include not being queried, waiting to be connected to the Internet, in transit, picking up on arrival, successful receipt, delivery failure, abnormality, and long transportation. Then, the node information can be matched with the node state type.

在一种根据节点信息,确定节点状态的方式中,可预先训练语意识别模型。语意识别模型能够将不同内容的训练语句,划分在预先设定的节点状态类型。因此,得到节点信息,即可将节点信息输入至训练好的语意识别模型中,并基于语意识别模型,对节点信息进行语意识别,得到该节点信息对应的节点状态类型。In a way of determining the state of a node based on node information, a semantic recognition model can be pre-trained. The semantic recognition model can divide training sentences with different contents into preset node state types. Therefore, after the node information is obtained, the node information can be input into the trained semantic recognition model, and based on the semantic recognition model, the node information is semantically recognized, and the node state type corresponding to the node information is obtained.

由于大多数描述包裹状态的语言都比较相似,且用词的数量并不算特别多,因此,本实施例的另一种确定节点状态的方式是采用关键词法。其具体过程为:Since most languages for describing the status of the package are similar, and the number of words used is not particularly large, another method of determining the status of the node in this embodiment is to use the keyword method. The specific process is:

A10、对该物流节点对应的节点信息进行关键词提取,得到主状态关键词。A10. Perform keyword extraction on the node information corresponding to the logistics node to obtain a main state keyword.

具体地,由于节点信息一般为一句话,因此,先对物流节点信息进行分词,得到若干个词。例如前文中的“快递到达D地”可被分为“快递”、“到达”、“D地”。将这些词作为主状态关键词。Specifically, since the node information is generally a sentence, the logistics node information is firstly segmented to obtain several words. For example, "express delivery arrives at place D" in the preceding paragraph can be divided into "express delivery", "arrival", and "place D". Use these words as primary state keywords.

A20、基于预设的状态词库,对所述主状态关键词进行匹配,得到与所述主状态关键词对应的状态词。A20. Based on a preset state thesaurus, match the main state keywords to obtain state words corresponding to the main state keywords.

具体地,预先设置包含有多个状态词的词库,即状态词库。Specifically, a thesaurus containing a plurality of state words, that is, a state thesaurus, is preset.

不同的状态词,由于所描述的状态不同,也分为不同的类型。因此预先将不同的状态词分为不同的类型。Different state words are also classified into different types due to the different states they describe. Therefore, different state words are divided into different types in advance.

将得到的主状态关键词,与状态词库中的状态词进行匹配。此处的匹配并不需要完全相同,可采用相似度值的方式。例如主状态词为“到达”,进行匹配的关键词“送达”。计算两个词之间的相似度值,当两者之间的相似度值达到预设的阈值时,即判定“送达”为与主状态关键词“到达”相对应。Match the obtained main state keywords with the state words in the state thesaurus. The matching here does not need to be exactly the same, and the similarity value can be used. For example, the main status word is "arrived", and the matching keyword is "delivered". The similarity value between the two words is calculated, and when the similarity value between the two words reaches a preset threshold, it is determined that "delivered" corresponds to the main state keyword "arrived".

A30、根据所述状态词的类型,确定该物流节点对应的节点状态。A30. Determine the node state corresponding to the logistics node according to the type of the state word.

具体地,多个状态词可对应一个状态类型,例如,“运输途中”这一节点状态类型,对应的状态词库包含的状态词可包括“到达”、“送达”、“下一站”、“已发出”。Specifically, multiple status words may correspond to one status type, for example, for the node status type "in transit", the status words contained in the corresponding status word database may include "arrival", "delivery", "next station" ,"Already sent".

因此,当确定了与主状态关键词对应的状态词时,根据状态词的类型,可确定物流节点对应的节点状态。Therefore, when the state word corresponding to the main state keyword is determined, the node state corresponding to the logistics node can be determined according to the type of the state word.

在本实施例中,“待上网”、“运输途中”、“到达代取”、“投递失败”可以直接用关键词匹配的方式确定其节点状态。但是对于“运输过久”以及“成功签收”,关键词匹配不一定准确。In this embodiment, the node states of "waiting to access the Internet", "in transit", "replacing on arrival", and "failed to deliver" can be directly determined by keyword matching. However, for "transportation too long" and "successful receipt", the keyword matching may not be accurate.

针对“成功签收”,由于在实际派送过程中,当包裹签收后,物流商提供的物流轨迹信息会停止更新,在一个完成的包裹物流轨迹信息列表中,最近的几条会出现“已签收”、“取货”、“妥投”、“放置快递柜”等与包裹签收相关的关键词。因此,为了保证当前判断的物流节点的确是表明已经签收的节点。在确定物流节点是否为“成功签收”时,结合该物流节点之前的几个物流节点的节点状态判断,其过程如下:For "successful receipt", in the actual delivery process, after the package is signed, the logistics track information provided by the logistics provider will stop updating. In a completed package logistics track information list, the most recent ones will appear "signed". , "Pickup", "Delivery", "Place Express Cabinets" and other keywords related to parcel receipt. Therefore, in order to ensure that the currently judged logistics node is indeed the node that has signed the receipt. When determining whether a logistics node is "successfully signed", the process is as follows:

A311、当所述状态词的类型为签收词时,判断该物流节点的前N个物流节点对应的状态词是否为签收词。A311. When the type of the state word is a sign-in word, determine whether the state words corresponding to the first N logistics nodes of the logistics node are sign-in words.

具体地,预先设定需要判断的该物流节点之前的物流节点的数量。这里的“之前”是按照其他物流节点与该物流节点之间的时间顺序排列的。例如物流轨迹信息中的节点按照时间先后顺序为E节点、F节点、G节点和H节点。若当前状态确定的物流节点为H节点,预设的N为2时,则前N个物流节点即F节点和G节点。Specifically, the number of logistics nodes before the logistics node that needs to be judged is preset. "Before" here is arranged in chronological order between other logistics nodes and this logistics node. For example, the nodes in the logistics track information are E node, F node, G node and H node in chronological order. If the logistics node determined by the current state is the H node, and the preset N is 2, the first N logistics nodes are the F node and the G node.

当所述状态词的类型为签收词时,判断前N个物流节点对应的状态词是否为签收词。When the type of the state word is a sign-in word, it is determined whether the state words corresponding to the first N logistics nodes are sign-in words.

A312、若是,则确定该物流节点对应的节点状态为成功签收。A312: If yes, determine that the node status corresponding to the logistics node is successful receipt.

具体地,若是,则说明在当前的物流节点之前,物流状态已经接近签收了,因此,确定物流节点对应的节点状态为“成功签收”。Specifically, if it is, it means that before the current logistics node, the logistics status is close to the receipt, therefore, it is determined that the node status corresponding to the logistics node is "successfully signed".

A313、若否,则对所述物流节点进行节点状态进行进一步地判断。A313. If no, further judge the node status of the logistics node.

具体地,若否,则说明该物流节点之前,物流状态并未接近签收的状态,而是该物流节点本身接近签收的状态,因此,需要对该物流节点进行节点状态进行进一步地判断。Specifically, if no, it means that before the logistics node, the logistics state is not close to the state of receipt, but the state of the logistics node itself is close to the state of receipt. Therefore, the node state of the logistics node needs to be further judged.

本实施例中,对物流节点进行进一步地判断可包括后文中如何确定节点状态为“待上网”、“运输途中”、“到达代取”、“成功签收”、“投递失败”、“存在异常”和“运输过久”等方式中的任意一种。除了本实施例提供的进一步确定节点状态的方式外,还可采用已经公开或使用的其他节点状态判断的方式,例如根据关键词判断、根据语意判断。In this embodiment, the further judgment of the logistics node may include how to determine the node status as "waiting for Internet access", "in transit", "replacing on arrival", "successful receipt", "delivery failure", "existing abnormality". ” and “shipping too long”. In addition to the method for further determining the node status provided in this embodiment, other methods for judging the node status that have been disclosed or used may also be used, for example, judging according to keywords and judging according to semantics.

因为相较于语意识别,关键词匹配的方式并不能真正地理解节点信息的含义,所以关键词匹配方法在“成功签收”这一状态会存在较高的错判。而比较当前的物流节点之前的节点状态,可以进一步提高该物流节点对应的节点状态是否为“成功签收”的准确性。Compared with semantic recognition, the keyword matching method cannot really understand the meaning of node information, so the keyword matching method will have a higher error in the state of "successful sign-off". Comparing the node status before the current logistics node can further improve the accuracy of whether the node status corresponding to the logistics node is "successfully signed".

针对“运输过久”这一情形,运输过久并不会直接在物流轨迹的节点中显示,因此,确定节点状态是否为“运输过久”采用的方式为:For the situation of "transportation for too long", the transportation for too long will not be directly displayed in the node of the logistics track. Therefore, the method used to determine whether the node status is "transportation for too long" is as follows:

A321、当所述状态词的类型为运输词时,判断该物流节点对应的节点时刻至当前时刻之间是否存在物流节点为状态变化节点。A321. When the type of the state word is a transport word, determine whether there is a logistics node that is a state change node between the node time corresponding to the logistics node and the current time.

所述运输词为与节点状态类型运输途中相关的状态词,例如“前往”、“下一站为”、“发出”。The transport word is a status word related to the node status type in transit, such as "going to", "next station is", "sending out".

当该物流节点的状态词为运输词,则说明,该物流节点对应的节点时刻,发生了包裹运输。若包裹运输过程中,存在状态变化,例如当前的物流节点为A号节点,其对应的状态词为“运输途中”,在A号节点的下一个节点,即B号节点,对应的状态词为“到达代取”,即发生了状态变化,将对应的状态词与当前判断的物流节点对应的状态词类型不同的物流节点即称之为状态变化节点。When the status word of the logistics node is a transport word, it means that the parcel transportation has occurred at the node time corresponding to the logistics node. If there is a state change during the package transportation, for example, the current logistics node is node A, and its corresponding state word is "in transit", and the next node of node A, namely node B, the corresponding state word is "Arrival to replace", that is, a state change has occurred, and a logistics node with a different type of state word corresponding to the corresponding state word and the currently judged logistics node is called a state change node.

而包裹状态长时间不发生变化,则可能存在异常,此时需要用户和物流商及时沟通,因此,将可能存在运输时间过长的包括需要另外标记。If the status of the package does not change for a long time, there may be an abnormality. At this time, the user and the logistics provider need to communicate in time. Therefore, there may be cases where the transportation time is too long, including the need for additional marking.

本实施例采用的判断方式为根据该物流节点对应的节点时刻,例如2022年3月12日12:00,至当前时刻,例如2022年3月14日12:00,之间是否存在状态变化节点。The judgment method adopted in this embodiment is whether there is a state change node between the node time corresponding to the logistics node, such as 12:00 on March 12, 2022, and the current time, such as 12:00 on March 14, 2022 .

A322、当该物流节点对应的节点时刻至所述当前时刻之间不存在物流节点为状态变化节点时,计算所述节点时刻与所述当前时刻之间的时间差。A322. When no logistics node is a state change node between the node time corresponding to the logistics node and the current time, calculate the time difference between the node time and the current time.

具体地,若存在,则说明包裹是处于正常派送的状态,已经从运输途中到下一个阶段。若不存在,则说明包裹仍然处于运输途中这一状态。Specifically, if it exists, it means that the package is in a state of normal delivery and has been in transit to the next stage. If not, the package is still in transit.

若运输时间较短,可能为正常运输的状态;若运输时间过长,就可能处于运输过久的异常状态。If the transportation time is short, it may be in a normal state of transportation; if the transportation time is too long, it may be in an abnormal state of long transportation.

计算该物流节点与当前时刻时间的时间差,用于评价该物流节点对应的运输时间是否合理。Calculate the time difference between the logistics node and the current time to evaluate whether the transportation time corresponding to the logistics node is reasonable.

A323、当所述时间差大于预设的时间阈值时,确定该物流节点对应的节点状态为运输过久。A323. When the time difference is greater than a preset time threshold, determine that the state of the node corresponding to the logistics node is too long in transportation.

本实施例中,预先为不同的物流情形设置不同的时间阈值。这里的时间阈值可以根据用户以往的运单数据进行统计分析,例如计算A地运输至B地的平均时间。当当前的包裹信息的始发地是A地,终点为B地,则将该物流轨迹信息对应的时间阈值设定为之前计算的平均时间。In this embodiment, different time thresholds are set in advance for different logistics situations. The time threshold here can be statistically analyzed according to the user's previous waybill data, such as calculating the average time of transportation from A to B. When the origin of the current package information is place A and the destination is place B, the time threshold corresponding to the logistics track information is set as the average time calculated before.

当时间差大于预设的时间阈值时,确定该物流节点对应的节点状态为运输过久。同理,当所述时间差小于预设的时间阈值时,确定该流节点对应的节点状态为运输途中。When the time difference is greater than the preset time threshold, it is determined that the state of the node corresponding to the logistics node is too long in transportation. Similarly, when the time difference is less than the preset time threshold, it is determined that the node state corresponding to the flow node is in transit.

S40、根据所有所述物流节点对应的节点状态,确定所述包裹信息对应的运输状态。S40. Determine the transportation state corresponding to the package information according to the node states corresponding to all the logistics nodes.

具体地,得到了所有物流节点对应的节点状态时,以对应的节点时刻最近的物流节点的节点状态,作为该包裹信息对应的运输状态。Specifically, when the node states corresponding to all logistics nodes are obtained, the node state of the nearest logistics node at the corresponding node time is used as the transportation state corresponding to the package information.

例如,存在一些包裹从运输状态“到达待取”后又重新配送,例如收件人要求更改地址,此时会产生新的物流轨迹,最终没有配送成功,则以最新的物流节点的节点状态“投递失败”作为包裹状态。或者一些包裹投递失败后又重新配送,最终到“到达待取”的节点状态,此时判断包裹状态为“到达代取”。For example, there are some packages that are re-delivered from the transport status of "arrived to be picked up". For example, the recipient requests to change the address. At this time, a new logistics trajectory will be generated. If the delivery is not successful in the end, the node status of the latest logistics node will be used." Delivery failed" as the package status. Or some packages are re-delivered after failing to deliver, and finally reach the node status of "arrived to be picked up". At this time, the status of the package is judged to be "arrived and picked up".

此外,部分的物流商存在的物流轨迹信息的数量不止一条,例如荷兰邮政的物流轨迹信息一般有5条,因此,当物流轨迹信息的数量大于一时,将所有物流轨迹信息进行合并,得到轨迹合并信息。然后将轨迹合并信息中对应节点时刻与当前时刻的时间差最小的物流节点作为目标节点。然后以目标节点对应的节点状态作为包裹对应的运输状态。In addition, some logistics providers have more than one piece of logistics track information. For example, the Netherlands Post generally has five pieces of logistics track information. Therefore, when the number of logistics track information is greater than one, all logistics track information is merged to obtain the track merge. information. Then, the logistics node with the smallest time difference between the corresponding node time and the current time in the trajectory merge information is used as the target node. Then, the node state corresponding to the target node is used as the transportation state corresponding to the package.

基于上述包裹运输状态识别方法,本发明还提供了一种包裹运输状态识别装置100。该装置包括:Based on the above-mentioned method for identifying the state of package transportation, the present invention further provides a device 100 for identifying the state of package transportation. The device includes:

第一获取模块110,用于获取包裹信息,其中,所述包裹信息包括包裹单号;a first obtaining module 110, configured to obtain package information, wherein the package information includes a package order number;

第二获取模块120,用于根据所述包裹信息,获取与所述包裹信息对应的物流轨迹信息,其中,所述物流轨迹信息包括若干个物流节点和每一个所述物流节点对应的节点信息;The second obtaining module 120 is configured to obtain logistics track information corresponding to the package information according to the package information, wherein the logistics track information includes several logistics nodes and node information corresponding to each of the logistics nodes;

第一确定模块130,用于针对每一个所述物流节点,根据该物流节点对应的节点信息,确定与该物流节点对应的节点状态;The first determination module 130 is configured to, for each of the logistics nodes, determine the node state corresponding to the logistics node according to the node information corresponding to the logistics node;

第二确定模块140,用于根据所有所述物流节点对应的节点状态,确定所述包裹信息对应的运输状态。The second determining module 140 is configured to determine the transportation state corresponding to the package information according to the node states corresponding to all the logistics nodes.

其中,所述节点状态的类型包括查询不到、待上网、运输途中、到达代取、成功签收、投递失败、存在异常和运输过久。Wherein, the types of the node status include not being queried, waiting to be connected to the Internet, in transit, picking up on arrival, successful receipt, delivery failure, abnormality, and long transportation.

其中,所述包裹运输状态装置还包括查询结果模块,所述查询结果模块用于:Wherein, the package transportation status device further includes a query result module, and the query result module is used for:

当所述物流轨迹信息为空时,所述包裹信息对应的运输状态为查询不到。When the logistics track information is empty, the transportation status corresponding to the package information is not queried.

其中,所述第一确定模块130包括:Wherein, the first determining module 130 includes:

提取单元,用于对该物流节点对应的节点信息进行关键词提取,得到主状态关键词;The extraction unit is used for keyword extraction of the node information corresponding to the logistics node to obtain the main state keyword;

匹配单元,用于基于预设的状态词库,对所述主状态关键词进行匹配,得到与所述主状态关键词对应的状态词;a matching unit, configured to match the main state keywords based on a preset state thesaurus to obtain state words corresponding to the main state keywords;

确定单元,用于根据所述状态词的类型,确定该物流节点对应的节点状态。The determining unit is used for determining the node state corresponding to the logistics node according to the type of the state word.

其中,所述确定单元具体用于:Wherein, the determining unit is specifically used for:

当所述状态词的类型为签收词时,判断该物流节点的前N个物流节点对应的状态词是否为签收词,其中,所述签收词为与签收有关的词,N为正整数;When the type of the state word is a sign-in word, determine whether the state words corresponding to the first N logistics nodes of the logistics node are sign-in words, wherein the sign-in word is a word related to sign-in, and N is a positive integer;

若是,则确定该物流节点对应的节点状态为成功签收。If so, determine that the status of the node corresponding to the logistics node is successful receipt.

其中,所述确定单元还用于:Wherein, the determining unit is also used for:

当所述状态词的类型为运输词时,判断该物流节点对应的节点时刻至当前时刻之间是否存在物流节点为状态变化节点;When the type of the state word is a transport word, determine whether there is a logistics node that is a state change node between the node time corresponding to the logistics node and the current time;

当该物流节点对应的节点时刻至所述当前时刻之间不存在物流节点为状态变化节点时,计算所述节点时刻与所述当前时刻之间的时间差;When there is no logistics node that is a state change node between the node time corresponding to the logistics node and the current time, calculate the time difference between the node time and the current time;

当所述时间差大于预设的时间阈值时,确定该物流节点对应的节点状态为运输过久。When the time difference is greater than the preset time threshold, it is determined that the state of the node corresponding to the logistics node is too long in transportation.

其中,所述第二确定单元用于:Wherein, the second determining unit is used for:

当所述物流轨迹信息的数量大于一时,将所有所述物流轨迹信息合并,得到物流合并信息;When the quantity of the logistics track information is greater than one, combine all the logistics track information to obtain logistics combined information;

将所述物流合并信息中对应节点时刻最近的物流节点作为目标节点,并将所述目标节点对应的节点状态作为所述包裹信息对应的运输状态。The logistics node with the closest corresponding node time in the logistics consolidation information is used as the target node, and the node state corresponding to the target node is used as the transportation state corresponding to the package information.

基于上述包裹运输状态识别方法,本发明还提供了一种终端设备,如图3所示,其包括至少一个处理器(processor)20;显示屏21;以及存储器(memory)22,还可以包括通信接口(Commun icat ions I nterface)23和总线24。其中,处理器20、显示屏21、存储器22和通信接口23可以通过总线24完成相互间的通信。显示屏21设置为显示初始设置模式中预设的用户引导界面。通信接口23可以传输信息。处理器20可以调用存储器22中的逻辑命令,以执行上述实施例中的方法。Based on the above-mentioned method for identifying the status of package transportation, the present invention also provides a terminal device, as shown in FIG. 3 , which includes at least one processor 20 ; a display screen 21 ; and a memory 22 , which may also include communication Interface (Communications Interface) 23 and bus 24. The processor 20 , the display screen 21 , the memory 22 and the communication interface 23 can communicate with each other through the bus 24 . The display screen 21 is set to display the user guide interface preset in the initial setting mode. The communication interface 23 can transmit information. The processor 20 may invoke logic commands in the memory 22 to perform the methods in the above-described embodiments.

此外,上述的存储器22中的逻辑命令可以通过软件功能单元的形式实现并作为独立的产品销售或使用时,可以存储在一个计算机可读取计算机可读存储介质中。In addition, the above-mentioned logic commands in the memory 22 may be implemented in the form of software functional units and may be stored in a computer-readable computer-readable storage medium when sold or used as an independent product.

存储器22作为一种计算机可读存储介质,可设置为存储软件程序、计算机可执行程序,如本公开实施例中的方法对应的程序命令或模块。处理器20通过运行存储在存储器22中的软件程序、命令或模块,从而执行功能应用以及数据处理,即实现上述实施例中的方法。As a computer-readable storage medium, the memory 22 may be configured to store software programs and computer-executable programs, such as program commands or modules corresponding to the methods in the embodiments of the present disclosure. The processor 20 executes functional applications and data processing by running the software programs, commands or modules stored in the memory 22, ie, implements the methods in the above embodiments.

存储器22可包括存储程序区和存储数据区,其中,存储程序区可存储操作系统、至少一个功能所需的应用程序;存储数据区可存储根据终端设备的使用所创建的数据等。此外,存储器22可以包括高速随机存取存储器,还可以包括非易失性存储器。例如,U盘、移动硬盘、只读存储器(Read-Only Memory,ROM)、随机存取存储器(Random Access Memory,RAM)、磁碟或者光盘等多种可以存储程序代码的介质,也可以是暂态计算机可读存储介质。The memory 22 may include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application program required for at least one function; the storage data area may store data created according to the use of the terminal device, and the like. Additionally, memory 22 may include high-speed random access memory, and may also include non-volatile memory. For example, U disk, removable hard disk, read-only memory (Read-Only Memory, ROM), random access memory (Random Access Memory, RAM), magnetic disk or optical disk and other media that can store program codes, or temporary state computer-readable storage medium.

此外,上述计算机可读存储介质以及终端设备中的多条命令处理器加载并执行的具体过程在上述方法中已经详细说明,在这里就不再一一陈述。In addition, the above-mentioned computer-readable storage medium and the specific process of loading and executing the multiple command processors in the terminal device have been described in detail in the above-mentioned method, and will not be described one by one here.

最后应说明的是:以上实施例仅用以说明本发明的技术方案,而非对其限制;尽管参照前述实施例对本发明进行了详细的说明,本领域的普通技术人员应当理解:其依然可以对前述各实施例所记载的技术方案进行修改,或者对其中部分技术特征进行等同替换;而这些修改或者替换,并不使相应技术方案的本质脱离本发明各实施例技术方案的精神和范围。Finally, it should be noted that: the above embodiments are only used to illustrate the technical solutions of the present invention, but not to limit them; although the present invention has been described in detail with reference to the foregoing embodiments, those of ordinary skill in the art should understand: it can still be The technical solutions described in the foregoing embodiments are modified, or some technical features thereof are equivalently replaced; and these modifications or replacements do not make the essence of the corresponding technical solutions deviate from the spirit and scope of the technical solutions of the embodiments of the present invention.

Claims (10)

1. A package shipping status identification method, the method comprising:
acquiring package information, wherein the package information comprises a package order number;
acquiring logistics track information corresponding to the package information according to the package information, wherein the logistics track information comprises a plurality of logistics nodes and node information corresponding to each logistics node;
aiming at each logistics node, determining a node state corresponding to the logistics node according to node information corresponding to the logistics node;
and determining the transportation state corresponding to the package information according to the node states corresponding to all the logistics nodes.
2. The package transportation state identification method according to claim 1, wherein the type of the node state comprises no inquiry, no network access, transportation in the way, substitution arrival, successful sign-in, delivery failure, presence of anomaly, and transportation over a long time.
3. The package transportation state identification method according to claim 2, further comprising, after acquiring logistics track information corresponding to the package information according to the package information:
and when the logistics track information is empty, the transportation state corresponding to the package information is not inquired.
4. The method for identifying the package transportation state according to claim 2, wherein the determining the node state corresponding to the logistics node according to the node information corresponding to the logistics node comprises:
extracting key words from node information corresponding to the logistics node to obtain main state key words;
matching the main state keywords based on a preset state word library to obtain state words corresponding to the main state keywords;
and determining the node state corresponding to the logistics node according to the type of the state word.
5. The method for identifying the package transportation state according to claim 2, wherein the determining the node state corresponding to the logistics node according to the state word comprises:
when the type of the state word is a sign-off word, judging whether the state words corresponding to the first N logistics nodes of the logistics node are sign-off words or not, wherein the sign-off words are words related to sign-off, and N is a positive integer;
if yes, determining that the node state corresponding to the logistics node is successful sign-in.
6. The package transportation state identification method according to claim 2, wherein the determining the node state corresponding to the logistics node according to the state word comprises:
when the type of the state word is a transport word, judging whether a logistics node is a state change node between the node moment corresponding to the logistics node and the current moment;
when no logistics node corresponding to the logistics node is a state change node from the node moment to the current moment, calculating the time difference between the node moment and the current moment;
and when the time difference is larger than a preset time threshold, determining that the node state corresponding to the logistics node is too long in transportation.
7. The method for identifying the package transportation state according to any one of claims 1 to 6, wherein the determining the transportation state corresponding to the package information according to the node states corresponding to all the logistics nodes comprises:
when the number of the logistics track information is more than one, combining all the logistics track information to obtain logistics combination information;
and taking the logistics node which is closest to the corresponding node in the logistics merging information as a target node, and taking the node state corresponding to the target node as the transportation state corresponding to the package information.
8. A package transportation state recognition device, characterized by comprising:
the system comprises a first acquisition module, a second acquisition module and a third acquisition module, wherein the first acquisition module is used for acquiring parcel information, and the parcel information comprises a parcel order number;
the second acquisition module is used for acquiring logistics track information corresponding to the parcel information according to the parcel information, wherein the logistics track information comprises a plurality of logistics nodes and node information corresponding to each logistics node;
the first determining module is used for determining the node state corresponding to each logistics node according to the node information corresponding to the logistics node;
and the second determining module is used for determining the transportation state corresponding to the package information according to the node states corresponding to all the logistics nodes.
9. A computer-readable storage medium storing one or more programs, the one or more programs being executable by one or more processors to perform the steps of the package transportation state identification method according to any one of claims 1 to 7.
10. A terminal device, comprising: a processor, a memory, and a communication bus; the memory has stored thereon a computer readable program executable by the processor;
the communication bus realizes connection communication between the processor and the memory;
the processor, when executing the computer readable program, implements the steps in the package transportation status identification method according to any one of claims 1 to 7.
CN202210460450.3A 2022-04-24 2022-04-24 A kind of package transportation status identification method and related equipment Pending CN114757619A (en)

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