CN114595089A - Hard disk remote diagnosis method, system, terminal and storage medium - Google Patents

Abstract

The invention relates to the technical field of hard disks, in particular to a hard disk remote diagnosis method, a system, a terminal and a storage medium, wherein the method comprises the following steps: remotely accessing a target server through an interactive tool, and storing an information collection script under the specified path of the target server; collecting hard disk information of a target server by using the information collection script; and selecting a matched diagnosis tool according to the hard disk information to collect the hard disk diagnosis information, packaging the hard disk diagnosis information, naming the hard disk diagnosis information, and reporting the hard disk diagnosis information. The invention can obtain hard disk diagnosis information in batch, has high efficiency, reduces operation and maintenance cost and reduces manpower input.

Description

Hard disk remote diagnosis method, system, terminal and storage medium

technical field

The invention relates to the technical field of hard disks, in particular to a method, system, terminal and storage medium for remote diagnosis of hard disks.

Background technique

At present, with the increase of SSD shipments, different customers may encounter various problems. The original method of collecting logs is generally to directly collect part of the information of the hard disk that is found to be problematic, and then perform subsequent positioning and optimization. However, the following problems still exist in practical use:

With the increase of actual users, it takes more and more time to collect logs, and there may be hard disks of different manufacturers and different capacities on the corresponding machine. When the scale of the server continues to increase, if there is a problem with some of the hundreds or even thousands of disks, the collection and analysis of diagnostic logs requires a fast and accurate collection method.

At present, most of the customer scenarios are two-site multi-center models, and the conventional on-site problem diagnosis methods can no longer meet the current scenarios. Through the remote way, a lot of time and labor costs can be saved.

SUMMARY OF THE INVENTION

Aiming at the problem that the prior art cannot collect hard disk diagnostic logs in large quantities, the present invention provides a hard disk remote diagnosis method, system, terminal and storage medium to solve the above technical problems.

In a first aspect, the present invention provides a hard disk remote diagnosis method, comprising:

Remotely access the target server through interactive tools, and store the information collection script in the specified path of the target server;

Use the information collection script to collect the hard disk information of the target server;

According to the hard disk information, a matching diagnostic tool is selected to collect the hard disk diagnostic information, and the hard disk diagnostic information is packaged and named after the hard disk information, and then reported.

Further, remotely access the target server through the interactive tool, and store the information collection script in the specified path of the target server, including:

Confirm that the hard disk slot of the target server exists to discover external devices;

Log in to the target server with a legal IP through the secure shell protocol and remote interactive tools;

Store the packaged and encrypted collection scripts in the specified path of the target server.

Further, use the information collection script to collect the hard disk information of the target server, including:

The information collection script obtains the corresponding relationship between the hard disk slot and the hard disk through the external device display command and the block device listing command, and obtains the unique number, model and capacity of the hard disk after identifying the hard disk.

Further, select a matching diagnostic tool to collect hard disk diagnostic information according to the hard disk information, package the hard disk diagnostic information and report it after naming the hard disk information, including:

Select a matching diagnostic tool according to the hard disk model, and enable the diagnostic tool to collect the diagnostic information of the hard disk;

After the diagnostic information is packaged, it is named after the unique serial number and model of the hard disk.

In a second aspect, the present invention provides a hard disk remote diagnosis system, comprising:

The remote interactive unit is used to remotely access the target server through the interactive tool, and store the information collection script under the specified path of the target server;

an information collection unit, used for collecting the hard disk information of the target server by using the information collection script;

The diagnosis execution unit is configured to select a matching diagnosis tool according to the hard disk information to collect the hard disk diagnosis information, package the hard disk diagnosis information, name the hard disk information and report it.

Further, the remote interaction unit includes:

The target confirmation module is used to confirm the existence of the external device that can be found in the hard disk slot of the target server;

The remote login module is used to log in to the target server with a legal IP through the secure shell protocol and remote interactive tools;

The script storage module is used to store the encapsulated and encrypted collection scripts in the specified path of the target server.

Further, the information collection unit includes:

The hard disk identification module is used for the information collection script to obtain the corresponding relationship between the hard disk slot and the hard disk through the external device display command and the list block device command, and to obtain the unique number, model and capacity of the hard disk after identifying the hard disk.

Further, the diagnosis execution unit includes:

a tool selection module, used for selecting a matching diagnostic tool according to the hard disk model, and enabling the diagnostic tool to collect the diagnostic information of the hard disk;

The file naming module is used to name the diagnostic information with the unique serial number and model of the hard disk after packaging the diagnostic information.

In a third aspect, a terminal is provided, including:

processor, memory, which,

The memory is used to store computer programs,

The processor is used to call and run the computer program from the memory, so that the terminal executes the above-mentioned method of the terminal.

In a fourth aspect, a computer storage medium is provided, and instructions are stored in the computer-readable storage medium, which, when executed on a computer, cause the computer to perform the methods described in the above aspects.

The beneficial effect of the present invention is that the hard disk remote diagnosis method, system, terminal and storage medium provided by the present invention adopt automatic identification of the server slot, and use the corresponding relationship between the slot and the hard disk to obtain information such as the number, capacity, firmware version, model and the like of the hard disk As the unique identifier of diagnostic information, it supports raid mode and collects current system information together. At the same time, the remote technology in the same local area network is used to realize the automatic multi-capacity and multi-version remote package diagnosis information and return it. The present invention can obtain hard disk diagnostic information in batches, has high efficiency, reduces operation and maintenance costs, and reduces manpower input.

In addition, the present invention has reliable design principle and simple structure, and has a very wide application prospect.

Description of drawings

In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the following briefly introduces the accompanying drawings that need to be used in the description of the embodiments or the prior art. In other words, other drawings can also be obtained based on these drawings without creative labor.

FIG. 1 is a schematic flowchart of a method according to an embodiment of the present invention.

FIG. 2 is a schematic block diagram of a system according to an embodiment of the present invention.

FIG. 3 is a schematic structural diagram of a terminal according to an embodiment of the present invention.

Detailed ways

In order to make those skilled in the art better understand the technical solutions of the present invention, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described The embodiments are only some of the embodiments of the present invention, but not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the protection scope of the present invention.

FIG. 1 is a schematic flowchart of a method according to an embodiment of the present invention. Wherein, the executive body of FIG. 1 may be a hard disk remote diagnosis system.

As shown in Figure 1, the method includes:

Step 110, remotely access the target server through the interactive tool, and store the information collection script under the designated path of the target server;

Step 120, using the information collection script to collect the hard disk information of the target server;

Step 130: Select a matching diagnostic tool according to the hard disk information to collect the hard disk diagnostic information, package the hard disk diagnostic information, name the hard disk information and report it.

In order to facilitate the understanding of the present invention, the following further describes the hard disk remote diagnosis method provided by the present invention based on the principle of the hard disk remote diagnosis method of the present invention and the process of remote diagnosis of the hard disk in the embodiment.

Specifically, the hard disk remote diagnosis method includes:

S1. Remotely access the target server through an interactive tool, and store an information collection script in a designated path of the target server.

Confirm that the client server has been inserted into the slot of the SSD disk and can discover the pcie device. Use the secure shell protocol SSH and sshpass interactive tools to access the server where the SSD is located with the correct IP, log in, and store the packaged and encrypted collection script in a suitable path.

S2. Use the information collection script to collect the hard disk information of the target server.

Identify the current SSD: Use the server lspci and lsblk commands to obtain the correspondence between different slots and hard disks, and output the txt file qualitatively to the firmware. At the same time, confirm whether the hard disk can be recognized. If it is identifiable, name various diagnostic files according to the unique number SN of the hard disk. Otherwise, command the diagnostic information of the hard disk according to the number of pcie, and support information collection in both raid mode and non-raid mode.

S3. Select a matching diagnostic tool according to the hard disk information to collect the hard disk diagnostic information, package the hard disk diagnostic information, name the hard disk information and report it.

Through the txt file output above, you can confirm key information such as the capacity and model code of the hard disk. According to different models, different inspurmgr tools are selected to collect hard disk information. At the same time, the unique number SN+ model of the disk is used as the diagnostic information identification of the disk. Finally, the diagnostic information is packaged and recorded so as to locate the problem as soon as possible. The inspurmgr tool is a program developed on the basis of the standard nvme protocol to independently support this solution. In addition to being compatible with basic nvme commands, it also supports smart-log, vendor-log, alllog, 128k for different types of Inspur NS6510G1, NS8500G1, and NS8510G1 disks. , bad block table, PE table and collection of diagnostic information such as temperature.

As shown in Figure 2, the system 200 includes:

The remote interaction unit 210 is used to remotely access the target server through the interactive tool, and store the information collection script under the specified path of the target server;

an information collection unit 220, configured to collect the hard disk information of the target server by using the information collection script;

The diagnostic execution unit 230 is configured to select a matching diagnostic tool according to the hard disk information to collect the hard disk diagnostic information, package the hard disk diagnostic information, name the hard disk information and report it.

Optionally, as an embodiment of the present invention, the remote interaction unit includes:

The target confirmation module is used to confirm the existence of the external device that can be found in the hard disk slot of the target server;

The remote login module is used to log in to the target server with a legal IP through the secure shell protocol and remote interactive tools;

The script storage module is used to store the encapsulated and encrypted collection scripts in the specified path of the target server.

Optionally, as an embodiment of the present invention, the information collection unit includes:

The hard disk identification module is used for the information collection script to obtain the corresponding relationship between the hard disk slot and the hard disk through the external device display command and the list block device command, and to obtain the unique number, model and capacity of the hard disk after identifying the hard disk.

Optionally, as an embodiment of the present invention, the diagnosis execution unit includes:

a tool selection module, used for selecting a matching diagnostic tool according to the hard disk model, and enabling the diagnostic tool to collect the diagnostic information of the hard disk;

The file naming module is used to name the diagnostic information with the unique serial number and model of the hard disk after packaging the diagnostic information.

FIG. 3 is a schematic structural diagram of a terminal 300 according to an embodiment of the present invention, where the terminal 300 can be used to execute the method for remote diagnosis of a hard disk provided by the embodiment of the present invention.

The terminal 300 may include: a processor 310 , a memory 320 and a communication unit 330 . These components communicate through one or more buses. Those skilled in the art can understand that the structure of the server shown in the figure does not constitute a limitation of the present invention. It can be either a bus structure, a star structure, or a More or fewer components than shown may be included, or some components may be combined, or a different arrangement of components.

Wherein, the memory 320 can be used to store the execution instructions of the processor 310, and the memory 320 can be implemented by any type of volatile or non-volatile storage terminal or their combination, such as static random access memory (SRAM), electrical Erasable Programmable Read Only Memory (EEPROM), Erasable Programmable Read Only Memory (EPROM), Programmable Read Only Memory (PROM), Read Only Memory (ROM), Magnetic Memory, Flash Memory, Magnetic Disk or Optical Disk . When the execution instructions in the memory 320 are executed by the processor 310, the terminal 300 is enabled to execute some or all of the steps in the following method embodiments.

The processor 310 is the control center of the storage terminal, using various interfaces and lines to connect various parts of the entire electronic terminal, by running or executing the software programs and/or modules stored in the memory 320, and calling the data stored in the memory, To perform various functions of the electronic terminal and/or process data. The processor may be composed of an integrated circuit (Integrated Circuit, IC for short), for example, may be composed of a single packaged IC, or may be composed of a plurality of packaged ICs connected with the same function or different functions. For example, the processor 310 may only include a central processing unit (Central Processing Unit, CPU for short). In the embodiment of the present invention, the CPU may be a single computing core, or may include multiple computing cores.

The communication unit 330 is used for establishing a communication channel, so that the storage terminal can communicate with other terminals. Receive user data sent by other terminals or send user data to other terminals.

The present invention also provides a computer storage medium, wherein the computer storage medium can store a program, and when the program is executed, it can include some or all of the steps in the embodiments provided by the present invention. The storage medium may be a magnetic disk, an optical disk, a read-only memory (English: read-only memory, ROM for short) or a random access memory (English: random access memory, RAM for short).

Therefore, the present invention adopts automatic identification of the server slot, utilizes the corresponding relationship between the slot and the hard disk to obtain the number, capacity, firmware version, model and other information of the hard disk as the unique identifier of the diagnostic information, supports the raid mode and collects the information of the current system together. At the same time, the remote technology in the same local area network is used to realize the automatic multi-capacity and multi-version remote package diagnosis information and return it. The present invention can obtain hard disk diagnostic information in batches, has high efficiency, reduces operation and maintenance costs, and reduces manpower input. The technical effects that can be achieved in this embodiment can be referred to the above description, and will not be repeated here.

Those skilled in the art can clearly understand that the technology in the embodiments of the present invention can be implemented by means of software plus a necessary general hardware platform. Based on such understanding, the technical solutions in the embodiments of the present invention can be embodied in the form of software products in essence or in the parts that make contributions to the prior art. The computer software products are stored in a storage medium such as a USB flash drive, a mobile Hard disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), magnetic disk or optical disk and other media that can store program codes, including several instructions to make a computer terminal (It may be a personal computer, a server, or a second terminal, a network terminal, etc.) to execute all or part of the steps of the methods described in the various embodiments of the present invention.

It is sufficient to refer to each other for the same and similar parts among the various embodiments in this specification. In particular, for the terminal embodiment, since it is basically similar to the method embodiment, the description is relatively simple, and for related parts, please refer to the description in the method embodiment.

In the several embodiments provided by the present invention, it should be understood that the disclosed system and method may be implemented in other manners. For example, the system embodiments described above are only illustrative. For example, the division of the units is only a logical function division. In actual implementation, there may be other division methods. For example, multiple units or components may be combined or Can be integrated into another system, or some features can be ignored, or not implemented. On the other hand, the shown or discussed mutual coupling or direct coupling or communication connection may be through some interfaces, indirect coupling or communication connection between systems or units, and may be in electrical, mechanical or other forms.

The units described as separate components may or may not be physically separated, and components displayed as units may or may not be physical units, that is, may be located in one place, or may be distributed to multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution in this embodiment.

In addition, each functional unit in each embodiment of the present invention may be integrated into one processing unit, or each unit may exist physically alone, or two or more units may be integrated into one unit.

Although the present invention has been described in detail in conjunction with the preferred embodiments with reference to the accompanying drawings, the present invention is not limited thereto. Without departing from the spirit and essence of the present invention, those of ordinary skill in the art can make various equivalent modifications or substitutions to the embodiments of the present invention, and these modifications or substitutions should all fall within the scope of the present invention/any Those skilled in the art can easily think of changes or substitutions within the technical scope disclosed by the present invention, which should all be included within the protection scope of the present invention. Therefore, the protection scope of the present invention should be based on the protection scope of the claims.

Claims (10)

1. a hard disk remote diagnosis method, is characterized in that, comprises: Remotely access the target server through interactive tools, and store the information collection script in the specified path of the target server; Use the information collection script to collect the hard disk information of the target server; According to the hard disk information, a matching diagnostic tool is selected to collect the hard disk diagnostic information, and the hard disk diagnostic information is packaged and named after the hard disk information, and then reported. 2. method according to claim 1, is characterized in that, remotely access target server by interactive tool, and deposit information collection script under the designated path of target server, comprise: Confirm that the target server hard disk slot exists to discover external devices; Log in to the target server with a legal IP through the secure shell protocol and remote interactive tools; Store the packaged and encrypted collection scripts in the specified path of the target server. 3. The method according to claim 1, characterized in that, using the information collection script to collect the hard disk information of the target server, comprising: The information collection script obtains the corresponding relationship between the hard disk slot and the hard disk through the external device display command and the block device listing command, and obtains the unique number, model, and capacity of the hard disk after identifying the hard disk. 4. method according to claim 3, is characterized in that, according to hard disk information, selects matching diagnostic tool to collect hard disk diagnostic information, and described hard disk diagnostic information is packaged and reported after naming with hard disk information, including: Select a matching diagnostic tool according to the hard disk model, and enable the diagnostic tool to collect the diagnostic information of the hard disk; After the diagnostic information is packaged, it is named after the unique serial number and model of the hard disk. 5. A hard disk remote diagnosis system, characterized in that, comprising: The remote interactive unit is used to remotely access the target server through the interactive tool, and store the information collection script under the specified path of the target server; an information collection unit, used for collecting the hard disk information of the target server by using the information collection script; The diagnostic execution unit is configured to select a matching diagnostic tool according to the hard disk information to collect the hard disk diagnostic information, package the hard disk diagnostic information, name the hard disk information and report it. 6. The system of claim 5, wherein the remote interaction unit comprises: The target confirmation module is used to confirm the existence of the external device that can be found in the hard disk slot of the target server; The remote login module is used to log in to the target server with a legal IP through the secure shell protocol and remote interactive tools; The script storage module is used to store the encapsulated and encrypted collection scripts in the specified path of the target server. 7. The system according to claim 5, wherein the information collection unit comprises: The hard disk identification module is used for the information collection script to obtain the corresponding relationship between the hard disk slot and the hard disk through the external device display command and the list block device command, and obtain the unique number, model and capacity of the hard disk after identifying the hard disk. 8. The system according to claim 7, wherein the diagnosis execution unit comprises: a tool selection module, used for selecting a matching diagnostic tool according to the hard disk model, and enabling the diagnostic tool to collect the diagnostic information of the hard disk; The file naming module is used to name the diagnostic information with the unique serial number and model of the hard disk after packaging the diagnostic information. 9. A terminal, characterized in that, comprising: processor; memory for storing instructions for execution of the processor; wherein the processor is configured to perform the method of any one of claims 1-4. 10. A computer-readable storage medium storing a computer program, characterized in that, when the program is executed by a processor, the method according to any one of claims 1-4 is implemented.

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