CN114566159A - Electric ticket circulation method and device based on checking operation - Google Patents
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Abstract
Description
技术领域technical field
本申请涉及电气票校核技术领域,尤其涉及一种基于校核操作的电气票流转方法及装置。The present application relates to the technical field of electrical ticket verification, and in particular, to a method and device for electrical ticket circulation based on verification operations.
背景技术Background technique
现有的两票系统,在工作执行中与终结后,由运行人员进行信息人工回填,从而在系统上实现闭环,由于运行人员工作繁杂,需回填的信息琐碎繁多,因此极易出现由于运行人员粗心或疲惫导致信息回填出现错漏等情况,而且大量的需回填信息加重了运行人员的工作负担,降低了运行人员的工作效率,造成不必要的人力资源的浪费。In the existing two-invoice system, the operator manually backfills the information during and after the work is executed, so as to realize a closed loop on the system. Due to the complicated work of the operator and the trivial information to be backfilled, it is very easy to appear due to the operator. Carelessness or fatigue lead to errors and omissions in information backfilling, and a large amount of information to be backfilled increases the workload of operators, reduces the work efficiency of operators, and causes unnecessary waste of human resources.
且由于现有系统流程信息均为人工回填,过分依赖人力,导致现场工作已完成,但系统上流程甚至还未开始流转的情况时有发生,导致调度人员无法获知现场实际情况,只能依靠经验判断或电话沟通,极易导致误判,从而出现一系列安全风险。In addition, because the existing system process information is manually backfilled and relies too much on manpower, the on-site work has been completed, but the process on the system has not even started to flow. As a result, the dispatcher cannot know the actual situation on the site and can only rely on experience. Judgment or telephone communication can easily lead to misjudgment, resulting in a series of security risks.
另外,进入变电站施工过程中的工作票校验和操作票许可均需要通过工作人员逐一校核,时间和人力成本较高,而且还会因为工作人员的不同工作经验与态度导致不同的结果,例如经验较少的工作人员无法根据工作内容给出准确的安全配置措施,工作态度不认真的工作人员对人员资质审核走过场,带来不必要的施工风险;而且人工审核容易出现漏洞,如出现错字、漏字与歧义,导致工作内容前后不对应,这也是导致一系列安全风险的因素。In addition, the work ticket verification and operation ticket permission during the construction process of entering the substation need to be checked one by one by the staff. The time and labor costs are high, and different results will be caused by the different work experience and attitude of the staff, such as Staff with less experience cannot give accurate safety configuration measures according to the work content, and staff with a careless attitude will go through the motions of personnel qualification audit, which will bring unnecessary construction risks; and manual audits are prone to loopholes, such as typos, Missing words and ambiguity lead to the inconsistency of work content, which is also a factor leading to a series of security risks.
发明内容SUMMARY OF THE INVENTION
本申请提供了一种基于校核操作的电气票流转方法及装置,用于解决现有的电气票通过人工审核与回填效率低且易出现错漏,由此会给施工人员带来一定的安全风险的技术问题。The present application provides an electrical ticket circulation method and device based on checking operation, which is used to solve the problem that the existing electrical ticket is inefficient and prone to errors and omissions through manual review and backfilling, which will bring certain safety risks to construction personnel. technical issues.
有鉴于此,本申请第一方面提供了一种基于校核操作的电气票流转方法,包括:In view of this, a first aspect of the present application provides an electrical ticket circulation method based on a check operation, including:
基于自动语音识别技术和预置语音识别模型,根据第一唱票人的语音要求信息和第一唱票人签字对工作票进行安全技术交底校核和人员资质校核,校核均通过则批准操作票流转,并记录开始时间;Based on automatic speech recognition technology and a preset speech recognition model, according to the voice request information of the first caller and the signature of the first caller, the work ticket is checked for safety technical disclosure and personnel qualification. The operation ticket is approved if the check is passed flow, and record the start time;
将第二唱票人的唱票语音信息和所述操作票中的操作项进行对比校核,对比一致则执行对应的操作项,并记录操作时间。Comparing and checking the voice information of the second ticket maker and the operation items in the operation ticket, if the comparison is consistent, the corresponding operation item is executed, and the operation time is recorded.
优选地,所述基于自动语音识别技术和预置语音识别模型,根据第一唱票人的语音要求信息和第一唱票人签字对工作票进行安全技术交底校核和人员资质校核,校核均通过则批准操作票流转,并记录开始时间,包括:Preferably, based on the automatic speech recognition technology and the preset speech recognition model, according to the voice request information of the first caller and the signature of the first caller, the work ticket is checked for security technical disclosure and personnel qualification. If approved, the operation ticket circulation is approved, and the start time is recorded, including:
基于自动语音识别技术,提取第一唱票人语音要求信息中的语音特征向量,并将所述语音特征向量输入预置语音识别模型中进行文本识别,得到文本识别结果;Based on the automatic speech recognition technology, extract the voice feature vector in the voice request information of the first caller, and input the voice feature vector into a preset voice recognition model for text recognition, and obtain a text recognition result;
若所述文本识别结果中的安全交底单内容与工作票对应的安全交底单内容一致,则安全技术交底校核通过;If the content of the safety disclosure sheet in the text recognition result is consistent with the content of the safety disclosure sheet corresponding to the work ticket, the security technical disclosure check is passed;
将第一唱票人签字与生产系统预设人员名单进行对比校核,若对比结果一致则人员资质校核通过;Compare and verify the signature of the first voter and the list of preset personnel in the production system. If the comparison results are consistent, the personnel qualification verification is passed;
校核均通过则批准操作票流转,并记录开始时间。If the verification is passed, the operation ticket circulation is approved, and the start time is recorded.
优选地,所述将第二唱票人的唱票语音信息和所述操作票中的操作项进行对比校核,对比一致则执行对应的操作项,并记录操作时间,包括:Preferably, the voice information of the second voter and the operation items in the operation ticket are compared and checked, and if the comparison is consistent, the corresponding operation items are executed, and the operation time is recorded, including:
分别获取监护人的第一子唱票语音和操作人的第二子唱票语音,得到唱票语音信息,所述第二唱票人包括所述监护人和所述操作人;Obtaining the first sub-voice of the guardian and the second sub-voice of the operator, respectively, to obtain the voice information of the call, and the second caller includes the guardian and the operator;
将所述第一子唱票语音和所述第二子唱票语音分别转换为第一操作文本和第二操作文本;Converting the first sub-voice and the second sub-voice into a first operation text and a second operation text respectively;
将所述第一操作文本和所述第二操作文本分别与所述操作票中的操作项进行内容对比,对比均一致则执行对应的操作项,并记录操作时间。The content of the first operation text and the second operation text is compared with the operation items in the operation ticket, respectively, and if the comparisons are consistent, the corresponding operation items are executed, and the operation time is recorded.
优选地,所述将第二唱票人的唱票语音信息和所述操作票中的操作项进行对比校核,对比一致则执行对应的操作项,并记录操作时间,之后还包括:Preferably, the voice information of the second voter and the operation items in the operation ticket are compared and checked, and if the comparison is consistent, the corresponding operation items are executed, and the operation time is recorded, and then further includes:
根据所述开始时间和所述操作时间将操作数据回填至电气票系统中。The operation data is backfilled into the electric ticket system according to the start time and the operation time.
优选地,所述将第二唱票人的唱票语音信息和所述操作票中的操作项进行对比校核,对比一致则执行对应的操作项,并记录操作时间,还包括:Preferably, comparing and checking the voice information of the second voter and the operation items in the operation ticket, and if the comparison is consistent, the corresponding operation items are executed, and the operation time is recorded, and the operation time is also included:
若对比校核一致,且操作人在预设时间内未执行下一步操作校核,则在所述第二唱票人的唱票语音信息中提取关键词,根据所述关键词在预置异常信号库中进行异常匹配,并进行异常告警提示;If the comparison check is consistent, and the operator does not perform the next operation check within the preset time, then extract the keywords from the voice information of the second ticket caller, and according to the keywords in the preset abnormal signal library Exception matching is performed in, and an exception alarm prompt is given;
若对比校核不一致,则采用预设智能语音进行告警提示。If the comparison and checking are inconsistent, the preset intelligent voice will be used to give an alarm prompt.
本申请第二方面提供了一种基于校核操作的电气票流转装置,包括:A second aspect of the present application provides an electrical ticket circulation device based on a check operation, including:
工作票校核模块,用于基于自动语音识别技术和预置语音识别模型,根据第一唱票人的语音要求信息和第一唱票人签字对工作票进行安全技术交底校核和人员资质校核,校核均通过则批准操作票流转,并记录开始时间;The work ticket verification module is used to perform security technical disclosure verification and personnel qualification verification of the work ticket based on the automatic speech recognition technology and the preset speech recognition model according to the voice request information of the first caller and the signature of the first caller. If the verification is passed, the operation ticket circulation is approved, and the start time is recorded;
操作票校核模块,用于将第二唱票人的唱票语音信息和所述操作票中的操作项进行对比校核,对比一致则执行对应的操作项,并记录操作时间。The operation ticket checking module is used for comparing and checking the ticket calling voice information of the second ticket maker and the operation items in the operation ticket. If the comparison is consistent, the corresponding operation item is executed and the operation time is recorded.
优选地,所述工作票校核模块,具体用于:Preferably, the work ticket checking module is specifically used for:
基于自动语音识别技术,提取第一唱票人语音要求信息中的语音特征向量,并将所述语音特征向量输入预置语音识别模型中进行文本识别,得到文本识别结果;Based on the automatic speech recognition technology, extract the voice feature vector in the voice request information of the first caller, and input the voice feature vector into a preset voice recognition model for text recognition, and obtain a text recognition result;
若所述文本识别结果中的安全交底单内容与工作票对应的安全交底单内容一致,则安全技术交底校核通过;If the content of the safety disclosure sheet in the text recognition result is consistent with the content of the safety disclosure sheet corresponding to the work ticket, the security technical disclosure check is passed;
将第一唱票人签字与生产系统预设人员名单进行对比校核,若对比结果一致则人员资质校核通过;Compare and verify the signature of the first voter and the list of preset personnel in the production system. If the comparison results are consistent, the personnel qualification verification is passed;
校核均通过则批准操作票流转,并记录开始时间。If the verification is passed, the operation ticket circulation is approved, and the start time is recorded.
优选地,所述操作票校核模块,具体用于:Preferably, the operation ticket checking module is specifically used for:
分别获取监护人的第一子唱票语音和操作人的第二子唱票语音,得到唱票语音信息,所述第二唱票人包括所述监护人和所述操作人;Obtaining the first sub-voice of the guardian and the second sub-voice of the operator, respectively, to obtain the voice information of the call, and the second caller includes the guardian and the operator;
将所述第一子唱票语音和所述第二子唱票语音分别转换为第一操作文本和第二操作文本;Converting the first sub-voice and the second sub-voice into a first operation text and a second operation text respectively;
将所述第一操作文本和所述第二操作文本分别与所述操作票中的操作项进行内容对比,对比均一致则执行对应的操作项,并记录操作时间。The content of the first operation text and the second operation text is compared with the operation items in the operation ticket, respectively, and if the comparisons are consistent, the corresponding operation items are executed, and the operation time is recorded.
优选地,还包括:Preferably, it also includes:
信息回填模块,用于根据所述开始时间和所述操作时间将操作数据回填至电气票系统中。The information backfilling module is used for backfilling the operation data into the electric ticket system according to the start time and the operation time.
优选地,还包括:Preferably, it also includes:
校核告警模块,用于若对比校核一致,且操作人在预设时间内未执行下一步操作校核,则在所述第二唱票人的唱票语音信息中提取关键词,根据所述关键词在预置异常信号库中进行异常匹配,并进行异常告警提示;The verification alarm module is used for extracting keywords from the voice information of the second voter in the voice information of the second voter, according to the The word is abnormally matched in the preset abnormal signal library, and an abnormal alarm prompt is given;
若对比校核不一致,则采用预设智能语音进行告警提示。If the comparison and checking are inconsistent, the preset intelligent voice will be used to give an alarm prompt.
从以上技术方案可以看出,本申请实施例具有以下优点:As can be seen from the above technical solutions, the embodiments of the present application have the following advantages:
本申请中,提供了一种基于校核操作的电气票流转方法,包括:基于自动语音识别技术和预置语音识别模型,根据第一唱票人的语音要求信息和第一唱票人签字对工作票进行安全技术交底校核和人员资质校核,校核均通过则批准操作票流转,并记录开始时间;将第二唱票人的唱票语音信息和操作票中的操作项进行对比校核,对比一致则执行对应的操作项,并记录操作时间。In the present application, an electrical ticket circulation method based on checking operation is provided, which includes: based on automatic speech recognition technology and a preset speech recognition model, according to the voice request information of the first caller and the signature of the first caller to register the work ticket Carry out safety technical disclosure check and personnel qualification check. If the check is passed, the operation ticket circulation will be approved, and the start time will be recorded; the voice information of the second ticket caller and the operation items in the operation ticket will be compared and checked, and the comparisons are consistent. Then execute the corresponding operation item and record the operation time.
本申请提供的基于校核操作的电气票流转方法,通过获取唱票人的语音信息的方式提取任务动作,然后将根据语音确定的任务与生产系统下达的检修单中记录的工作任务进行比对校核,确保每个唱票人理解的任务要求与工作票中的一致,且人员资质符合要求,才允许操作票的流转;操作票也需要采集对应的唱票人的语音信息,然后将提取的操作动作与操作票中的操作动作进行比对,一致才可以执行,通过语音与文本进行对比校核的方式可以减少人为因素带来的影响,可以避免人工审核与回填导致的效率低、易错漏的问题,还能为运行人员异常信号处理提供信息参考,保证调度人员通过系统实时或许现场工作进度。因此本申请能够解决现有的电气票通过人工审核与回填效率低且易出现错漏,由此会给施工人员、运行人员与调度人员带来一定的安全风险的技术问题。The electrical ticket circulation method based on the verification operation provided by the present application extracts task actions by acquiring the voice information of the caller, and then compares the tasks determined according to the voice with the work tasks recorded in the maintenance order issued by the production system. Check to ensure that the task requirements understood by each teller are consistent with those in the work ticket, and the personnel qualifications meet the requirements, before allowing the circulation of the operation ticket; the operation ticket also needs to collect the corresponding voice information of the teller, and then extract the operation action. Comparing with the operation actions in the operation ticket can only be executed if they are consistent. By comparing and checking voice and text, the influence of human factors can be reduced, and the problems of low efficiency and error-prone omission caused by manual review and backfilling can be avoided. It can also provide information reference for abnormal signal processing of operators to ensure that dispatchers can work in real time or on-site through the system. Therefore, the present application can solve the technical problem that the existing electrical bills are inefficient and prone to errors and omissions through manual review and backfilling, thereby bringing certain safety risks to construction personnel, operation personnel and dispatchers.
附图说明Description of drawings
图1为本申请实施例提供的一种基于校核操作的电气票流转方法的流程示意图;1 is a schematic flowchart of an electrical ticket circulation method based on a check operation provided by an embodiment of the present application;
图2为本申请实施例提供的一种基于校核操作的电气票流转装置的结构示意图;2 is a schematic structural diagram of an electrical ticket circulation device based on a check operation provided by an embodiment of the present application;
图3本申请实施例提供的语音转文本模型示意图;3 is a schematic diagram of a speech-to-text model provided by an embodiment of the present application;
图4为本申请应用例提供的APP系统工作票操作界面示意图;4 is a schematic diagram of an APP system work ticket operation interface provided by the application example of this application;
图5为本申请应用例提供的APP系统操作票操作界面示意图。FIG. 5 is a schematic diagram of an operation interface of an APP system operation ticket provided by an application example of this application.
具体实施方式Detailed ways
为了使本技术领域的人员更好地理解本申请方案,下面将结合本申请实施例中的附图,对本申请实施例中的技术方案进行清楚、完整地描述,显然,所描述的实施例仅是本申请一部分实施例,而不是全部的实施例。基于本申请中的实施例,本领域普通技术人员在没有做出创造性劳动前提下所获得的所有其他实施例,都属于本申请保护的范围。In order to make those skilled in the art better understand the solutions of the present application, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present application. Obviously, the described embodiments are only It is a part of the embodiments of the present application, but not all of the embodiments. Based on the embodiments in the present application, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present application.
为了便于理解,请参阅图1,本申请提供的一种基于校核操作的电气票流转方法的实施例,包括:For ease of understanding, please refer to FIG. 1 , an embodiment of an electrical ticket circulation method based on a check operation provided by the present application includes:
步骤101、基于自动语音识别技术和预置语音识别模型,根据第一唱票人的语音要求信息和第一唱票人签字对工作票进行安全技术交底校核和人员资质校核,校核均通过则批准操作票流转,并记录开始时间。
进一步地,步骤101,包括:Further,
基于自动语音识别技术,提取第一唱票人语音要求信息中的语音特征向量,并将语音特征向量输入预置语音识别模型中进行文本识别,得到文本识别结果;Based on the automatic speech recognition technology, extract the speech feature vector in the voice request information of the first caller, and input the speech feature vector into the preset speech recognition model for text recognition, and obtain the text recognition result;
若文本识别结果中的安全交底单内容与工作票对应的安全交底单内容一致,则安全技术交底校核通过;If the content of the safety disclosure form in the text recognition result is consistent with the content of the safety disclosure form corresponding to the work ticket, the safety technical disclosure check is passed;
将第一唱票人签字与生产系统预设人员名单进行对比校核,若对比结果一致则人员资质校核通过;Compare and verify the signature of the first voter and the list of preset personnel in the production system. If the comparison results are consistent, the personnel qualification verification is passed;
校核均通过则批准操作票流转,并记录开始时间。If the verification is passed, the operation ticket circulation is approved, and the start time is recorded.
工作票是准许在电气设备及系统软件上工作的书面命令,也是执行保证安全技术措施的书面依据。第一唱票人可以是下令人、运行人员,也可以是工作许可人;针对不同人采集到的语音要求信息可能会存在不同,那么校核的内容也就不一样,但是校核机制相同,均是提取语音中的文本信息,再与工作票中记录的对应内容进行对比,从而判定是否通过校核。可以理解的是,预设人员名单即为预先设置的允许入网工作的人员名单,可以根据实际需要配置,在此不作限定。A work ticket is a written order authorizing work on electrical equipment and system software, as well as a written basis for implementing technical measures to ensure safety. The first teller can be the subordinate, the operator, or the work permit person; the voice request information collected for different people may be different, so the content of the check is also different, but the check mechanism is the same, both It is to extract the text information in the voice, and then compare it with the corresponding content recorded in the work ticket, so as to determine whether the verification is passed. It can be understood that the preset personnel list is a preset list of personnel who are allowed to access the network and can be configured according to actual needs, which is not limited here.
在校核之前,需要现场采集第一唱票人的语音要求信息和签字,即第一唱票人签字。语音要求信息为音频文件的形式,需要通过自然语言处理技术(NLP)进行处理,基于自动语音识别技术(ASR),设置语音识别模型,该模型经过训练后可以直接根据音频文件提取到对应的文本信息。Before verification, it is necessary to collect the voice request information and signature of the first voter on the spot, that is, the signature of the first voter. The voice request information is in the form of audio files, which need to be processed by natural language processing technology (NLP). Based on automatic speech recognition technology (ASR), a speech recognition model is set up. After training, the model can directly extract the corresponding text according to the audio file. information.
本实例中的预置语音识别模型相关操作请参阅图3,首先对ASR语音识别技术的识别结果进行语料预处理,还可以对除了唱票主要词语以外的语料进行分词,可以根据实际情况选择的分词算法有:基于字符串匹配的分词方法、基于理解的分词方法、基于统计的分词方法和基于规则的分词方法;对所有分词进行词性标注,打上词类标签;而停用词一般指对文本特征没有任何贡献作用的字词,比如标点符号、语气、人称等一些词。接下来要把中文分词的字符串转换成数字,即向量转换,可以采用两种不同的表达,即词袋模型和词向量。然后是特征提取部分,但通过特征提取找到的特征子空间,将会丢失部分语义信息,所以我们选择了影响较小的DF(Document Frequency)方法进行特征选取;还可以选取其他的特征提取算法,在此不作限定。最后是模型的训练,模型的主要框架是神经网络,可以选取的框架有CNN、RNN、LSTM等等,本实施例中选取普适性较强的CNN网络作为模型主体进行训练。除了选取CNN网络,为了提升模型性能,还可以加入注意力机制进行训练,提高模型训练效率和准确性。Please refer to Figure 3 for the relevant operations of the preset speech recognition model in this example. First, the corpus preprocessing is performed on the recognition results of the ASR speech recognition technology, and the corpus except for the main words of the vote can also be segmented. The word segmentation can be selected according to the actual situation. Algorithms include: word segmentation method based on string matching, word segmentation method based on understanding, word segmentation method based on statistics and word segmentation method based on rules; part-of-speech tagging for all word segmentation and labeling of part-of-speech; and stop words generally refer to the absence of text features. Any contributing words, such as punctuation, tone, personal, etc. Next, we need to convert the string of Chinese word segmentation into numbers, that is, vector conversion, which can be expressed in two different ways, namely the bag-of-words model and the word vector. Then there is the feature extraction part, but the feature subspace found by feature extraction will lose some semantic information, so we choose the DF (Document Frequency) method with less influence for feature selection; other feature extraction algorithms can also be selected, It is not limited here. The last step is the training of the model. The main framework of the model is a neural network. The frameworks that can be selected include CNN, RNN, LSTM, etc. In this embodiment, a CNN network with strong universality is selected as the main body of the model for training. In addition to selecting the CNN network, in order to improve the performance of the model, an attention mechanism can also be added for training to improve the efficiency and accuracy of model training.
如果第一唱票人是运行人员,那么根据其语音要求信息转换得到的文本信息包含的则是安全技术交底相关内容,与工作票对应的安全交底单内容进行对比,内容一致则安全技术交底校核通过;在实际操作过程中每次校核通过均需要采集相关操作人员的签字,便于后续的信息回填和对比校验。If the first teller is an operator, the text information converted from the voice request information contains the relevant content of the safety technical disclosure, which is compared with the content of the safety disclosure form corresponding to the work ticket. If the content is consistent, the safety technical disclosure is checked. Passed; in the actual operation process, the signature of the relevant operator needs to be collected for each pass, which is convenient for subsequent information backfilling and comparison and verification.
关于签字校核实质就是对工作人员的资质进行校核,即工作人员的工作年限等指标。不论工作人员有多少,每个工作人员均需要签字并进行资质校核,全部符合资质方可通过人员资质校核。可以理解的是,如果由于工作间断、工作延期或者工作成员变更等情况,导致需要人员更换,都需要获取工作票负责人、许可人和签发人的签字,并进行资质校核,通过方可进入后续操作。The essence of the signature check is to check the qualifications of the staff, that is, the staff's working years and other indicators. No matter how many staff members there are, each staff member needs to sign and perform qualification verification. It is understandable that if personnel need to be replaced due to work interruption, work extension or change of staff members, etc., it is necessary to obtain the signatures of the person in charge of the work ticket, the licensor and the issuer, and to check the qualifications before entering. Follow-up action.
此外,在实际工作过程中,工作票完成填写、签发、会签与接收等操作后还需要有特定的工作许可人前往现场布置安全措施,安全措施布置完成后,由工作票许可人对工作票负责人进行安全交代并许可工作票,具体的在此不作赘述。可以理解的是,记录每个校核或者操作的时间是为了后续的信息自动回填至系统提供时间依据,以便调度人员通过系统实时监控流程流转。In addition, in the actual work process, after the work ticket is completed, issued, countersigned and received, a specific work permit person needs to go to the site to arrange safety measures. After the security measures are arranged, the work ticket permit person is responsible for the work ticket. The person makes a safety account and approves the work ticket, and the details are not repeated here. It can be understood that recording the time of each check or operation is to automatically backfill the subsequent information to the system to provide a time basis, so that the dispatcher can monitor the flow of the process in real time through the system.
步骤102、将第二唱票人的唱票语音信息和操作票中的操作项进行对比校核,对比一致则执行对应的操作项,并记录操作时间。
进一步地,步骤102,包括:Further,
分别获取监护人的第一子唱票语音和操作人的第二子唱票语音,得到唱票语音信息,第二唱票人包括监护人和操作人;Respectively obtain the first voice of the guardian and the second voice of the operator, and obtain the voice information of the voice, and the second voice of the caller includes the guardian and the operator;
将第一子唱票语音和第二子唱票语音分别转换为第一操作文本和第二操作文本;Converting the first sub-voice and the second sub-voice into the first operation text and the second operation text respectively;
将第一操作文本和第二操作文本分别与操作票中的操作项进行内容对比,对比均一致则执行对应的操作项,并记录操作时间。Compare the contents of the first operation text and the second operation text with the operation items in the operation ticket, respectively. If the comparisons are consistent, the corresponding operation items are executed, and the operation time is recorded.
操作票是在电力系统中进行电气操作的书面依据,包括调度指令票和变电操作票。在工作票校核通过后,操作人员和监护人员就可以根据操作票在变电站中进行电气操作,为了保证操作安全性,每个操作项均需要进行校核,校核通过方可执行。The operation ticket is the written basis for electrical operation in the power system, including dispatching instruction ticket and substation operation ticket. After the work ticket check is passed, operators and guardians can perform electrical operations in the substation according to the operation ticket. In order to ensure the safety of operation, each operation item needs to be checked, and the check can only be executed after the check is passed.
第二唱票人除了包括监护人和操作人,在实际情况中还可以包括值班负责人,具体的唱票人根据实际情况增加或者删减,并不影响本技术方案的执行,在此不作赘述。In addition to the guardian and the operator, the second teller may also include the person in charge of the duty in actual situations. The addition or deletion of the specific teller according to the actual situation does not affect the implementation of this technical solution, and will not be repeated here.
监护人和操作人的语音采集一般是先后顺序,即监护人唱票,操作人复诵,这样有利于人员之间的操作确认,即二者的唱票内容理论上应该是一致的。根据上述类似的语音识别模型可以将唱票语音转换为操作文本,即包含操作项的文本,将转换得到的文本与操作票上对应的操作项进行比对,一致即通过校核,可以执行对应操作项,并记录开始操作的时间,操作结束了记录操作结束的时间。The voice collection of the guardian and the operator is generally in sequence, that is, the guardian calls the vote and the operator repeats it, which is conducive to the operation confirmation between the personnel, that is, the content of the two votes should be consistent in theory. According to the above-mentioned similar speech recognition model, the calling voice can be converted into operation text, that is, the text containing operation items, and the converted text can be compared with the corresponding operation items on the operation ticket. item, and record the time when the operation started, and when the operation ended, record the time when the operation ended.
可以理解的是,操作票有多少操作项就需要采集多少次操作人和监护人的唱票语音,并一一进行对比校核,通过则执行,不通过则不能执行。记录下所有的操作时间,便于后续的信息回填。It can be understood that the number of operation items in the operation ticket depends on how many times the operator's and guardian's calling voices need to be collected and compared and checked one by one. Record all operation time to facilitate subsequent information backfilling.
进一步地,步骤102,之后还包括:Further, step 102 further includes:
根据开始时间和操作时间将操作数据回填至电气票系统中。根据时间和数据随时可以追溯操作流程,实现电气票的全程跟踪。Backfill operation data into the electrical ticketing system based on start time and operation time. According to the time and data, the operation process can be traced at any time, and the whole process of the electric ticket can be tracked.
进一步地,步骤102,还包括:Further, step 102 also includes:
若对比校核一致,且操作人在预设时间内未执行下一步操作校核,则在第二唱票人的唱票语音信息中提取关键词,根据关键词在预置异常信号库中进行异常匹配,并进行异常告警提示;If the comparison check is consistent, and the operator does not perform the next operation check within the preset time, then the keyword is extracted from the voice information of the second ticket caller, and the abnormal matching is performed in the preset abnormal signal library according to the keyword. , and give an abnormal alarm prompt;
若对比校核不一致,则采用预设智能语音进行告警提示。If the comparison and checking are inconsistent, the preset intelligent voice will be used to give an alarm prompt.
校核成功后,根据不同操作项的一般花费时间,可以根据不同操作项设置操作的预定时间,若是校核通过却迟迟未见操作完成,说明流转出现问题,则需要对唱票人的语音文本进行分析,即从中提取关键词,在预置异常信号库中检索匹配的异常,预置异常信号库可以是历史信号分析结果,再采用智能语音进行异常告警提示,提醒操作人员给出针对性的异常排除措施。After the verification is successful, the scheduled time of the operation can be set according to the general time spent in different operation items. If the verification is passed but the operation is not completed, it means that there is a problem with the flow. Analysis is performed, that is, keywords are extracted from it, and matching anomalies are retrieved in the preset abnormal signal library. The preset abnormal signal library can be the historical signal analysis results, and then intelligent voice is used for abnormal alarm prompts to remind operators to give targeted Abnormal removal measures.
以上任何涉及到对比校核的步骤均可以采用智能语音的方式提醒操作人员,存在安全风险,告知其无法进入后续流程。预设智能语音可以根据校核内容的不同和实际情况的要求进行配置,在此不作限制。Any of the above steps involving comparison and verification can be used to remind the operator by intelligent voice that there is a security risk and inform him that he cannot enter the subsequent process. The preset intelligent voice can be configured according to the different verification content and the requirements of the actual situation, which is not limited here.
为了便于理解,本申请提供了一种基于校核操作的电气票流转方法的应用系统,或者称为APP,请参阅图4和图5,图4为工作票的操作界面,图5为操作票的界面,操作人员根据指示签字或者输入语音信息;或者在前期录入工作计划,进行票、号或者单的一些关联准备操作。校核结果除了不通过的语音告警提示,还会反馈在界面上,即具体的不通过原因,便于操作人员的查看与修正。采用自动校核代替人工审核,操作人员只需要录入语音信息和签字,较大程度的减少了工作人员的工作量,也提升校核效率,确保了校核的可靠性。For ease of understanding, this application provides an application system for an electrical ticket circulation method based on check operation, or APP, please refer to FIG. 4 and FIG. 5 , FIG. 4 is the operation interface of the work ticket, and FIG. 5 is the operation ticket On the interface, the operator signs or enters voice information according to the instructions; or enters the work plan in the early stage, and performs some related preparation operations for tickets, numbers or orders. In addition to the voice alarm prompt of failure, the verification result will also be fed back on the interface, that is, the specific failure reason, which is convenient for the operator to view and correct. Using automatic verification instead of manual verification, the operator only needs to enter the voice information and signature, which greatly reduces the workload of the staff, improves the verification efficiency, and ensures the reliability of the verification.
此外,该系统还可以增加对操作票执行过程的监测,如若发生异常,采集操作人员的异常描述,进行语义分析并提取关键词,根据关键词在预先设置的历史事件记录库中进行搜索,找到匹配度最高的解决策略提供在交互界面上,为操作人员提供排除异常的参考。同理,操作人员还可以通过语音输入指令信息、查询信息或者验收信息,系统可以根据语义解析、分词以及处理后进行下令、搜索或者验收操作,而实际的执行人员也可以查询到具体的验收标准,为执行工作票内容提供依据。查询搜索的信息均可以根据变电站的历史情况建立相关数据库。In addition, the system can also increase the monitoring of the execution process of the operation ticket. If an abnormality occurs, collect the abnormal description of the operator, perform semantic analysis and extract keywords, and search in the preset historical event record library according to the keywords. The solution strategy with the highest matching degree is provided on the interactive interface, which provides the operator with a reference for troubleshooting. In the same way, operators can also input command information, query information or acceptance information through voice, and the system can perform order, search or acceptance operations based on semantic analysis, word segmentation and processing, and actual executives can also query specific acceptance criteria. , to provide a basis for the implementation of the work ticket content. The information searched by the query can establish a relevant database according to the historical situation of the substation.
本申请实施例提供的基于校核操作的电气票流转方法,通过获取唱票人的语音信息的方式提取任务动作,然后将根据语音确定的任务与生产系统下达的检修单中记录的工作任务进行比对校核,确保每个唱票人理解的任务要求与工作票中的一致,且人员资质符合要求,才允许操作票的流转;操作票也需要采集对应的唱票人的语音信息,然后将提取的操作动作与操作票中的操作动作进行比对,一致才可以执行,通过语音与文本进行对比校核的方式可以减少人为因素带来的影响,可以避免人工审核与回填导致的效率低、易错漏的问题,还能为运行人员异常信号处理提供信息参考,保证调度人员通过系统实时或许现场工作进度。因此本申请实施例能够解决现有的电气票通过人工审核与回填效率低且易出现错漏,由此会给施工人员、运行人员与调度人员带来一定的安全风险的技术问题。The electrical ticket circulation method based on the verification operation provided by the embodiment of the present application extracts task actions by acquiring the voice information of the caller, and then compares the task determined according to the voice with the work task recorded in the maintenance order issued by the production system Check and ensure that the task requirements understood by each teller are consistent with those in the work ticket, and the personnel qualifications meet the requirements, before allowing the circulation of the operation ticket; the operation ticket also needs to collect the voice information of the corresponding teller, and then extract the The operation action is compared with the operation action in the operation ticket, and it can only be executed if they are consistent. The comparison and verification of voice and text can reduce the influence of human factors, and avoid the low efficiency and error-prone omissions caused by manual review and backfilling. It can also provide information reference for abnormal signal processing of operators, and ensure that dispatchers can work in real time or on-site through the system. Therefore, the embodiments of the present application can solve the technical problem of low efficiency and easy errors and omissions of existing electrical tickets through manual review and backfilling, which will bring certain safety risks to construction personnel, operation personnel and dispatchers.
为了便于理解,请参阅图2,本申请提供了一种基于校核操作的电气票流转装置的实施例,包括:For ease of understanding, please refer to FIG. 2 , the present application provides an embodiment of an electrical ticket circulation device based on a check operation, including:
工作票校核模块201,用于基于自动语音识别技术和预置语音识别模型,根据第一唱票人的语音要求信息和第一唱票人签字对工作票进行安全技术交底校核和人员资质校核,校核均通过则批准操作票流转,并记录开始时间;The work ticket verification module 201 is used to perform security technical disclosure verification and personnel qualification verification on the work ticket based on the automatic speech recognition technology and the preset speech recognition model, according to the voice request information of the first caller and the signature of the first caller , if the verification is passed, the operation ticket circulation is approved, and the start time is recorded;
操作票校核模块202,用于将第二唱票人的唱票语音信息和操作票中的操作项进行对比校核,对比一致则执行对应的操作项,并记录操作时间。The operation ticket checking module 202 is used for comparing and checking the operation items in the operation ticket and the ticket calling voice information of the second ticket maker. If the comparison is consistent, the corresponding operation item is executed, and the operation time is recorded.
进一步地,工作票校核模块201,具体用于:Further, the work ticket checking module 201 is specifically used for:
基于自动语音识别技术,提取第一唱票人语音要求信息中的语音特征向量,并将语音特征向量输入预置语音识别模型中进行文本识别,得到文本识别结果;Based on the automatic speech recognition technology, extract the speech feature vector in the voice request information of the first caller, and input the speech feature vector into the preset speech recognition model for text recognition, and obtain the text recognition result;
若文本识别结果中的安全交底单内容与工作票对应的安全交底单内容一致,则安全技术交底校核通过;If the content of the safety disclosure form in the text recognition result is consistent with the content of the safety disclosure form corresponding to the work ticket, the safety technical disclosure check is passed;
将第一唱票人签字与生产系统预设人员名单进行对比校核,若对比结果一致则人员资质校核通过;Compare and verify the signature of the first voter and the list of preset personnel in the production system. If the comparison results are consistent, the personnel qualification verification is passed;
校核均通过则批准操作票流转,并记录开始时间。If the verification is passed, the operation ticket circulation is approved, and the start time is recorded.
进一步地,操作票校核模块202,具体用于:Further, the operation ticket checking module 202 is specifically used for:
分别获取监护人的第一子唱票语音和操作人的第二子唱票语音,得到唱票语音信息,第二唱票人包括监护人和操作人;Respectively obtain the first voice of the guardian and the second voice of the operator, and obtain the voice information of the voice, and the second voice of the caller includes the guardian and the operator;
将第一子唱票语音和第二子唱票语音分别转换为第一操作文本和第二操作文本;Converting the first sub-voice and the second sub-voice into the first operation text and the second operation text respectively;
将第一操作文本和第二操作文本分别与操作票中的操作项进行内容对比,对比均一致则执行对应的操作项,并记录操作时间。Compare the contents of the first operation text and the second operation text with the operation items in the operation ticket, respectively. If the comparisons are consistent, the corresponding operation items are executed, and the operation time is recorded.
进一步地,还包括:Further, it also includes:
信息回填模块203,用于根据开始时间和操作时间将操作数据回填至电气票系统中。The information backfilling module 203 is used for backfilling the operation data into the electric ticket system according to the start time and the operation time.
进一步地,还包括:Further, it also includes:
校核告警模块204,用于若对比校核一致,且操作人在预设时间内未执行下一步操作校核,则在第二唱票人的唱票语音信息中提取关键词,根据关键词在预置异常信号库中进行异常匹配,并进行异常告警提示;The verification alarm module 204 is used for extracting keywords from the voice information of the second voter in the voice information of the second voter if the comparison and verification are consistent and the operator does not perform the next step of operation verification within the preset time. Set the abnormal signal library to perform abnormal matching, and provide abnormal alarm prompts;
若对比校核不一致,则采用预设智能语音进行告警提示。If the comparison and checking are inconsistent, the preset intelligent voice will be used to give an alarm prompt.
在本申请所提供的几个实施例中,应该理解到,所揭露的装置和方法,可以通过其它的方式实现。例如,以上所描述的装置实施例仅仅是示意性的,例如,所述单元的划分,仅仅为一种逻辑功能划分,实际实现时可以有另外的划分方式,例如多个单元或组件可以结合或者可以集成到另一个系统,或一些特征可以忽略,或不执行。另一点,所显示或讨论的相互之间的耦合或直接耦合或通信连接可以是通过一些接口,装置或单元的间接耦合或通信连接,可以是电性,机械或其它的形式。In the several embodiments provided in this application, it should be understood that the disclosed apparatus and method may be implemented in other manners. For example, the apparatus embodiments described above are only illustrative. For example, the division of the units is only a logical function division. In actual implementation, there may be other division methods. For example, multiple units or components may be combined or Can be integrated into another system, or some features can be ignored, or not implemented. On the other hand, the shown or discussed mutual coupling or direct coupling or communication connection may be through some interfaces, indirect coupling or communication connection of devices or units, and may be in electrical, mechanical or other forms.
所述作为分离部件说明的单元可以是或者也可以不是物理上分开的,作为单元显示的部件可以是或者也可以不是物理单元,即可以位于一个地方,或者也可以分布到多个网络单元上。可以根据实际的需要选择其中的部分或者全部单元来实现本实施例方案的目的。The units described as separate components may or may not be physically separated, and components displayed as units may or may not be physical units, that is, may be located in one place, or may be distributed to multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution in this embodiment.
另外,在本申请各个实施例中的各功能单元可以集成在一个处理单元中,也可以是各个单元单独物理存在,也可以两个或两个以上单元集成在一个单元中。上述集成的单元既可以采用硬件的形式实现,也可以采用软件功能单元的形式实现。In addition, each functional unit in each embodiment of the present application may be integrated into one processing unit, or each unit may exist physically alone, or two or more units may be integrated into one unit. The above-mentioned integrated units may be implemented in the form of hardware, or may be implemented in the form of software functional units.
所述集成的单元如果以软件功能单元的形式实现并作为独立的产品销售或使用时,可以存储在一个计算机可读取存储介质中。基于这样的理解,本申请的技术方案本质上或者说对现有技术做出贡献的部分或者该技术方案的全部或部分可以以软件产品的形式体现出来,该计算机软件产品存储在一个存储介质中,包括若干指令用以通过一台计算机设备(可以是个人计算机,服务器,或者网络设备等)执行本申请各个实施例所述方法的全部或部分步骤。而前述的存储介质包括:U盘、移动硬盘、只读存储器(英文全称:Read-OnlyMemory,英文缩写:ROM)、随机存取存储器(英文全称:RandomAccess Memory,英文缩写:RAM)、磁碟或者光盘等各种可以存储程序代码的介质。The integrated unit, if implemented in the form of a software functional unit and sold or used as an independent product, may be stored in a computer-readable storage medium. Based on this understanding, the technical solutions of the present application can be embodied in the form of software products in essence, or the parts that make contributions to the prior art, or all or part of the technical solutions, which are stored in a storage medium. , including several instructions for executing all or part of the steps of the methods described in the various embodiments of the present application through a computer device (which may be a personal computer, a server, or a network device, etc.). The aforementioned storage media include: U disk, mobile hard disk, read-only memory (full English name: Read-Only Memory, English abbreviation: ROM), random access memory (English full name: RandomAccess Memory, English abbreviation: RAM), magnetic disk or Various media that can store program codes, such as optical discs.
以上所述,以上实施例仅用以说明本申请的技术方案,而非对其限制;尽管参照前述实施例对本申请进行了详细的说明,本领域的普通技术人员应当理解:其依然可以对前述各实施例所记载的技术方案进行修改,或者对其中部分技术特征进行等同替换;而这些修改或者替换,并不使相应技术方案的本质脱离本申请各实施例技术方案的精神和范围。As mentioned above, the above embodiments are only used to illustrate the technical solutions of the present application, but not to limit them; although the present application has been described in detail with reference to the foregoing embodiments, those of ordinary skill in the art should understand: The technical solutions described in the embodiments are modified, or some technical features thereof are equivalently replaced; and these modifications or replacements do not make the essence of the corresponding technical solutions deviate from the spirit and scope of the technical solutions in the embodiments of the present application.
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