CN114550889A - Method and system for improving efficiency of consultation and inquiry of pediatricians - Google Patents
Method and system for improving efficiency of consultation and inquiry of pediatricians Download PDFInfo
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- CN114550889A CN114550889A CN202210154987.7A CN202210154987A CN114550889A CN 114550889 A CN114550889 A CN 114550889A CN 202210154987 A CN202210154987 A CN 202210154987A CN 114550889 A CN114550889 A CN 114550889A
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Abstract
The invention discloses a method and a system for improving the efficiency of consultation and inquiry of pediatricians, wherein the method comprises the following steps: obtaining a first on-line appointment table; obtaining first base information of a first target visiting user, wherein the first base information comprises a first discomfort characteristic; constructing an intelligent pre-diagnosis model according to the historical diagnosis receiving cases; inputting the first unsuitable characteristic into the intelligent pre-diagnosis model to obtain a first pre-diagnosis result; inquiring the first target seeing-doctor user according to the first pre-diagnosis result to obtain a first inquiry result; judging the grade of the first inquiry result by using a preset triage standard to obtain a first triage grade; and guiding the first target diagnosis user to perform consultation and inquiry according to the first diagnosis grade. The technical problems that in the prior art, because of the special condition of the identity of the child, a pediatrician cannot efficiently know the development process of the illness state of the sick child, so that accurate diagnosis cannot be performed, and the efficiency of consultation and inquiry is low are solved.
Description
Technical Field
The invention relates to the field of artificial intelligence, in particular to a method and a system for improving the efficiency of consultation and inquiry of pediatricians.
Background
Because the sick children have special identities and different characteristics from adults, for example, the children are immature in mind and cannot accurately express self feelings, and meanwhile, the sick children are afraid of strangers in medical care and the like and strange environments in hospitals and the like, and in addition, the sick children are inherently rejected in taking medicines, injection and the like, so that the sick children cannot be matched with medical care and cannot effectively execute the requirements of medical care personnel. Therefore, the efficiency of pediatric interview is low. Aiming at the actual conditions of disease characteristics, province characteristics and the like of the children's treatment, the targeted treatment flow adjustment is carried out, so that the children patients are treated efficiently. In addition, when the sick child is diagnosed based on the exquisite medical operation, good communication and atmosphere matching are formed with the sick child, the accompanying guardian and the like through the modes of language, action, expression and the like, so that efficient treatment is realized, and a good doctor-patient relationship is established. With the implementation of the national comprehensive policy of two children and the proposal of the policy of three children, the number of the pediatric patients will continuously rise. The method is used for researching how to replace manual labor by using a computer technology, simultaneously improving the working efficiency, finally improving the efficiency of consultation and consultation of pediatricians, and has important social significance.
However, in the prior art, due to the special condition of the identity of the child, the pediatricians cannot efficiently know the progress of the disease condition of the sick children, so that accurate diagnosis cannot be performed, and the technical problem of low efficiency of consultation and inquiry exists.
Disclosure of Invention
The invention aims to provide a method and a system for improving the efficiency of consultation and inquiry of a pediatrician, which are used for solving the technical problems that in the prior art, the pediatrician cannot efficiently know the progress of the disease development of an infant patient due to the special condition of the identity of a child, so that accurate diagnosis cannot be realized, and the efficiency of consultation and inquiry is low.
In view of the above problems, the present invention provides a method and system for improving the efficiency of the consultation and inquiry of the pediatrician.
In a first aspect, the present invention provides a method for improving the efficiency of a pediatrician's visit and inquiry, which is implemented by a system for improving the efficiency of a pediatrician's visit and inquiry, wherein the method comprises: obtaining a first on-line appointment table; obtaining first basic information of a first target visiting user according to the first on-line appointment visiting table, wherein the first basic information comprises first discomfort characteristics of the first target visiting user; constructing an intelligent pre-diagnosis model according to the historical diagnosis receiving cases; inputting the first unsuitable characteristic into the intelligent pre-diagnosis model to obtain a first pre-diagnosis result; inquiring the first target seeing-doctor user according to the first pre-diagnosis result to obtain a first inquiry result; judging the grade of the first inquiry result by using a preset triage standard to obtain a first triage grade; and guiding the first target diagnosis user to perform diagnosis receiving and inquiry according to the first diagnosis dividing level.
In another aspect, the present invention also provides a system for improving the efficiency of consultation and inquiry of a pediatrician, for performing the method for improving the efficiency of consultation and inquiry of the pediatrician according to the first aspect, wherein the system comprises: a first obtaining unit: the first obtaining unit is used for obtaining a first on-line appointment table; a second obtaining unit: the second obtaining unit is used for obtaining first basic information of a first target visiting user according to the first on-line appointment visiting table, wherein the first basic information comprises a first discomfort characteristic of the first target visiting user; a first building element: the first construction unit is used for constructing an intelligent pre-diagnosis model according to the historical diagnosis receiving case; a third obtaining unit: the third obtaining unit is used for inputting the first unsuitable characteristic into the intelligent pre-diagnosis model to obtain a first pre-diagnosis result; a fourth obtaining unit: the fourth obtaining unit is used for inquiring the first target clinic user according to the first pre-diagnosis result to obtain a first inquiry result; a fifth obtaining unit: the fifth obtaining unit is used for carrying out grade judgment on the first inquiry result by using a preset triage standard to obtain a first triage grade; a first execution unit: the first execution unit is used for guiding the first target diagnosis user to perform diagnosis receiving and inquiry according to the first diagnosis classification level.
In a third aspect, the present invention further provides a system for improving efficiency of consultation and inquiry of pediatricians, comprising a memory, a processor and a computer program stored in the memory and executable on the processor, wherein the processor implements the steps of the method according to the first aspect when executing the program.
In a fourth aspect, an electronic device, comprising a processor and a memory;
the memory is used for storing;
the processor is configured to execute the method according to any one of the first aspect above by calling.
In a fifth aspect, a computer program product comprises a computer program and/or instructions which, when executed by a processor, performs the steps of the method of any of the first aspect described above.
One or more technical schemes provided by the invention at least have the following technical effects or advantages:
1. firstly, a patient who has a doctor visits a doctor in advance through an on-line appointment, and accurately fills in a relevant form during the appointment, so that a first on-line appointment visit form is obtained, and relevant personnel such as nurses and pediatricians are guided to obtain the visit information in advance through a background, so that the disease condition of the patient can be preliminarily known; extracting the discomfort characteristics of the infant patient, and inputting the discomfort characteristics into an intelligent pre-diagnosis model to obtain a first pre-diagnosis result; further, when the sick child arrives at the hospital for registration and treatment, the nurse is guided to inquire and communicate with the sick child and an accompanying user based on the first pre-diagnosis result before formal treatment, the condition of the sick child is preliminarily judged according to the communication condition, and a first diagnosis grade is further obtained according to a preset diagnosis standard of the hospital; finally, the sick children are guided to efficiently handle the consultation and inquiry. The intelligent pre-diagnosis is realized in advance based on the illness state of the sick children, and reference is provided for follow-up doctor consultation and inquiry. And the communication is established with the sick children by inquiring in advance, so that a good communication basis is provided for follow-up doctor interviewing and interviewing, and the technical effect of improving the efficiency of the pediatric doctor interviewing and interviewing is finally achieved.
2. Through guiding nurse to communicate in advance, the goal of establishing good communication atmosphere and basic confidence with the infant is achieved, meanwhile, the system automatically acquires inquiry results and carries out synchronous recording, the information of the infant is shared among related medical care personnel, and the technical effect of providing a foundation for follow-up consultation and inquiry of pediatricians is achieved.
3. The intelligent pre-diagnosis model is obtained through training, a quick and effective method is provided for quick pre-diagnosis of the system based on basic sick characteristics of the sick children, and the technical effect of quickly and accurately carrying out primary disease judgment and screening on target patients is achieved.
4. The rule of the pediatric receiving is obtained by analyzing historical receiving information, an emergency plan is started before the receiving peak according to the rule of the receiving peak, work such as scheduling and manpower allocation is done in advance, receiving preparation work is done in full, and a foundation is provided for a pediatrician to improve the efficiency of receiving and inquiring.
The foregoing description is only an overview of the technical solutions of the present invention, and the embodiments of the present invention are described below in order to make the technical means of the present invention more clearly understood and to make the above and other objects, features, and advantages of the present invention more clearly understandable.
Drawings
In order to more clearly illustrate the present invention or the technical solutions in the prior art, the drawings needed to be used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only exemplary, and for those skilled in the art, other drawings can be obtained according to the provided drawings without inventive effort.
FIG. 1 is a schematic flow chart of a method of improving the efficiency of a pediatric consultation according to the present invention;
fig. 2 is a schematic flow chart of configuring an emergency plan according to the peak call-up rule in the method for improving the efficiency of call-up and inquiry of a pediatrician of the present invention;
FIG. 3 is a schematic flow chart illustrating the adjustment of the first pre-diagnosis result according to the seasonal regularity and the stage regularity of the pediatric disease in the method for improving the efficiency of the consultation and inquiry of the pediatrician according to the present invention;
FIG. 4 is a schematic flow chart illustrating the adjustment of the first triage level in the method for improving the efficiency of the consultation and inquiry of the pediatrician according to the invention;
FIG. 5 is a schematic diagram of a system for improving the efficiency of a pediatric interview and consultation of the present invention;
fig. 6 is a schematic structural diagram of an exemplary electronic device of the present invention.
Description of reference numerals:
a first obtaining unit 11, a second obtaining unit 12, a first constructing unit 13, a third obtaining unit 14, a fourth obtaining unit 15, a fifth obtaining unit 16, a first executing unit 17, a bus 300, a receiver 301, a processor 302, a transmitter 303, a memory 304, and a bus interface 305.
Detailed Description
The invention provides a method and a system for improving the efficiency of consultation and inquiry of a pediatrician, and solves the technical problems that in the prior art, the pediatrician cannot efficiently know the progress of the disease condition development of a sick child due to the special condition of the identity of the child, so that accurate diagnosis cannot be realized, and the efficiency of consultation and inquiry is low. The technical effects that intelligent pre-diagnosis is carried out based on the illness state of the child in advance, communication is established with the child through inquiry in advance, a good foundation is provided for follow-up doctor consultation and inquiry, and the efficiency of the pediatrician consultation and inquiry is improved finally are achieved.
In the technical scheme of the invention, the acquisition, storage, use, processing and the like of the data all accord with relevant regulations of national laws and regulations.
In the following, the technical solutions in the present invention will be clearly and completely described with reference to the accompanying drawings, and it should be understood that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments of the present invention, and it should be understood that the present invention is not limited by the example embodiments described herein. All other embodiments, which can be derived by a person skilled in the art from the embodiments of the present invention without making any creative effort, shall fall within the protection scope of the present invention. It should be further noted that, for the convenience of description, only some but not all of the elements associated with the present invention are shown in the drawings.
The invention provides a method for improving the efficiency of consultation and inquiry of a pediatrician, which is applied to a system for improving the efficiency of consultation and inquiry of the pediatrician, wherein the method comprises the following steps: obtaining a first on-line appointment table; obtaining first basic information of a first target visiting user according to the first on-line appointment visiting table, wherein the first basic information comprises first discomfort characteristics of the first target visiting user; constructing an intelligent pre-diagnosis model according to the historical diagnosis receiving cases; inputting the first unsuitable characteristic into the intelligent pre-diagnosis model to obtain a first pre-diagnosis result; inquiring the first target seeing-doctor user according to the first pre-diagnosis result to obtain a first inquiry result; judging the grade of the first inquiry result by using a preset triage standard to obtain a first triage grade; and guiding the first target diagnosis user to perform consultation and inquiry according to the first diagnosis grade.
Having described the general principles of the invention, reference will now be made in detail to various non-limiting embodiments of the invention, examples of which are illustrated in the accompanying drawings.
Example one
Referring to fig. 1, the present invention provides a method for improving the efficiency of consultation and inquiry of a pediatrician, wherein the method is applied to a system for improving the efficiency of consultation and inquiry of the pediatrician, and the method specifically comprises the following steps:
step S100: obtaining a first on-line appointment table;
particularly, the method for improving the efficiency of the consultation and inquiry of the pediatrician is applied to the system for improving the efficiency of the consultation and inquiry of the pediatrician, and can provide reference opinions and lay a good foundation for follow-up consultation and inquiry of the pediatrician by performing intelligent pre-diagnosis in advance based on the condition of an illness of an infant and establishing communication with the infant through inquiry in advance. The first-line appointment visiting table is filled by a guardian of the infant patient and used for reserving the visiting hospital in advance and providing basic information of the infant patient to relevant personnel of the hospital, such as a main doctor, a guide nurse and the like. In order to ensure accurate diagnosis, the table should be filled in detail, including the age, sex, discomfort, duration, medical history of the infant patient, and related information about whether the infant patient took a doctor or a medicine. Through obtaining the first-line appointment table, the technical effects of knowing the disease condition of the infant in advance, initially evaluating and providing information basis for follow-up system intelligent pre-diagnosis are achieved.
Step S200: obtaining first basic information of a first target visiting user according to the first on-line appointment visiting table, wherein the first basic information comprises first discomfort characteristics of the first target visiting user;
specifically, the first target visit user is the infant patient who is scheduled to visit. By means of the first-line appointment table, the age, the sex, the discomfort condition, the duration and the medical record condition of the infant patient and relevant information such as medical treatment and medicine taking are determined. Further, the system for improving the efficiency of consultation and inquiry of the pediatricians intelligently extracts the sick characteristics of the children in the table to form the first discomfort characteristics. Wherein the first discomfort characteristic comprises characteristic information of discomfort parts, discomfort duration, possible causes and the like of the infant. Through extracting the first discomfort characteristic, the technical effect of providing a data basis for the follow-up system to carry out the pre-diagnosis through the intelligent pre-diagnosis model is achieved.
Step S300: constructing an intelligent pre-diagnosis model according to the historical diagnosis receiving cases;
step S400: inputting the first unsuitable characteristic into the intelligent pre-diagnosis model to obtain a first pre-diagnosis result;
specifically, according to the case information of the historical diagnosis, the intelligent pre-diagnosis model can be constructed based on the disease types corresponding to different discomfort characteristics. And taking the first discomfort characteristic extracted from the appointment table on the first line as input information, and obtaining a disease condition obtained by corresponding intelligent matching through the intelligent pre-diagnosis model, namely the first pre-diagnosis result. Wherein the first prognosis result includes a plurality of diseases having the first discomfort characteristic. For example, if the child has a long-term cough and the discomfort characteristic is the cough, the duration is long, and the first pre-diagnosis result matched correspondingly may include common cold, influenza, bronchitis and the like. By obtaining the first pre-diagnosis result, the range of disease diagnosis of the first target clinic user is reduced, and meanwhile, reference opinions are provided for diagnosis of a pediatrician.
Step S500: inquiring the first target seeing-doctor user according to the first pre-diagnosis result to obtain a first inquiry result;
specifically, after the first pre-diagnosis result is obtained based on the intelligent pre-diagnosis model, the nurse is guided to firstly preliminarily know the illness state of the infant by reading the first pre-diagnosis result, and then simply communicate with the infant and a monitor accompanying the infant based on the actual condition of the infant, and timely reward and encourage the infant to preliminarily inquire the illness state of the infant to obtain the first inquiry result. Wherein, because the infant is young, and the mind is not mature enough, guide nurse and communicate with the infant through gentle intonation, can relax the infant body and mind, avoid appearing uncoordinated, the resistance phenomenon during follow-up inquiry to influence doctor's efficiency of consulting. Furthermore, the system for improving the efficiency of the visit and the inquiry of the pediatrician can record the information obtained by the inquiry of the guide nurse in words and voices, and synchronize the recorded information to the corresponding position in the system for the related medical staff to know.
Through guiding nurse to communicate in advance, the goal of establishing good communication atmosphere and basic confidence with the infant is achieved, meanwhile, the system automatically acquires inquiry results and carries out synchronous recording, the information of the infant is shared among related medical care personnel, and the technical effect of providing a foundation for follow-up consultation and inquiry of pediatricians is achieved.
Step S600: judging the grade of the first inquiry result by using a preset triage standard to obtain a first triage grade;
specifically, the hospital determines the preset triage standard after analysis according to the historical examination receiving condition. The objective evaluation and grading of the illness state of the first target diagnosis user are realized through the preset diagnosis dividing standard, so that the first diagnosis dividing grade is obtained. For example, for children with complicated and serious conditions, the diagnosis and treatment are determined as the first-level triage, and then doctors with exquisite medical skills, abundant clinical experience and high matching degree in good fields are selected for diagnosis and treatment; for the underlying general disease, the diagnosis was determined as a four-stage triage, and a four-stage corresponding assistant physician was selected for targeted therapy. By setting the standard, the guide nurse can have accurate and objective diagnosis basis when conducting diagnosis. The technical effects of improving triage accuracy and further improving the treatment efficiency of the sick children are achieved.
Step S700: and guiding the first target diagnosis user to perform consultation and inquiry according to the first diagnosis grade.
Particularly, according to the determined triage level of the infant, a nurse is guided to conduct the consultation and inquiry instruction on the infant, the condition that an accompanying user, namely an infant guardian hangs a wrong department, or the treatment of the infant is delayed due to the fact that the patient is not familiar with the hospital process is avoided, meanwhile, the doctor-patient relationship is effectively improved, and the medical satisfaction and experience of the user are improved. By acquiring the first on-line appointment table, relevant personnel such as nurses and main doctors are guided to know the illness state of the infant patient in advance, and meanwhile, a pre-diagnosis result is obtained through the intelligent pre-diagnosis model, so that the technical goal of providing reference for diagnosis of doctors is realized; furthermore, the nurse is guided to inquire and communicate with the infant and the accompanying user in advance, so that the technical effects of familiarizing with the infant and establishing communication and further knowing the illness state of the infant are achieved; finally, the nurse is guided to professionally lead the user to take a consultation and ask for a consultation, so that the time waste caused by hanging a wrong department or not knowing the flow of the user is avoided, and the technical effect of improving the efficiency of taking a consultation and ask for a pediatrician is achieved.
Further, step S300 of the present invention further includes:
step S310: according to a historical diagnosis receiving case, obtaining a first historical discomfort characteristic list and a first historical inquiry result list, wherein the first historical discomfort characteristic list corresponds to the first historical inquiry result list in a one-to-one mode;
step S320: and according to the principle of a support vector machine, constructing the intelligent pre-diagnosis model by taking the first historical discomfort characteristic list and the first historical inquiry result list as training data.
Specifically, according to the historical pediatric examination case conditions of the hospital, discomfort characteristic information of the infant in each examination case and inquiry result information of the final diagnosis of the pediatrician are extracted, and a corresponding first historical discomfort characteristic list and a corresponding first historical inquiry result list are respectively formed. The first historical discomfort characteristic list and the first historical inquiry result list have a one-to-one correspondence relationship. Further, the first historical discomfort characteristic list and the first historical inquiry result list are used as training data, and model training is carried out according to the support vector machine principle, so that the intelligent pre-diagnosis model is obtained. The support vector machine is a method for classifying uncomfortable features based on supervised learning.
The intelligent pre-diagnosis model is obtained through training, a quick and effective method is provided for quick pre-diagnosis of the system based on basic sick characteristics of the sick children, and the technical effect of quickly and accurately carrying out primary disease judgment and screening on target patients is achieved.
Further, as shown in fig. 2, the present invention further includes step S800:
step S810: obtaining first historical data, wherein the first historical data comprises first historical registration data and first historical treatment receiving data;
step S820: obtaining a registration peak time period according to the first historical registration data;
step S830: obtaining a peak month of the visit according to the first historical visit data;
step S840: obtaining a call-receiving peak rule according to the registration peak time and the call-receiving peak month;
step S850: and configuring an emergency plan according to the visit peak rule.
Specifically, the first historical data is all relevant data such as pediatric registration, consultation, inquiry and the like. Extracting pediatric historical registration data and historical clinic receiving data from the first historical data, wherein the pediatric historical registration data and the historical clinic receiving data are the first historical registration data and the first historical clinic receiving data respectively. Firstly, analyzing the first historical registration data to obtain a corresponding time period with the maximum registration number in one day, namely the registration peak time period; and then analyzing the first historical clinic receiving data to obtain the month with the maximum total number of clinic receiving in one year, namely the month with the maximum number of clinic receiving peaks. Furthermore, the registration peak period and the visit peak month are combined to obtain the visit peak law of the pediatricians, for example, in 4-7 months, 8-12 am of each day is the visit peak, and in 1-2 months, the average number of visits at 8-10 am of each day is the minimum. And finally, configuring the emergency plan based on the visit peak rule. The emergency plan refers to that in the peak period of the visit, a hospital can allocate medical staff of other departments to a pediatrics department, share part service work for the medical staff of the pediatrics department, or take the visit in a full-force mode through various modes of recruiting volunteers, flexibly adjusting shift and the like.
The rule of pediatric receiving is obtained by analyzing historical receiving information, an emergency plan is started before the receiving peak according to the receiving peak rule, work such as scheduling and manpower allocation is done in advance, receiving preparation work is done in full, and a basis is provided for a pediatrician to improve the receiving and inquiring efficiency.
Further, step S820 of the present invention further includes:
step S821: acquiring registration data of a first historical day;
step S822: calculating the average number of the registration in each time of each day according to the first historical daily registration data to form a first time average number set, wherein the first time average number set comprises the number of the registration in each time of 24 times of each day;
step S823: and performing descending order on the registration number of each time to obtain a registration peak time period.
Specifically, according to the first historical registration data, daily registration condition data in the historical registration are obtained through analysis, average registration data corresponding to different time periods every day are further obtained through calculation, and an average registration data set corresponding to 24 hours every day and every hour is further formed, namely the first time average registration number set. And arranging the total number of the registered numbers in each hour in 24 hours in a day in a sequence from high to low, so as to obtain the time period with the maximum number of the registered numbers in one day, namely the registration peak time period. Further, the hospital dynamically adjusts the pediatric medical care tasks according to the registration peak time. For example, 8-10 am each day is a registration peak period, and in this period, a plurality of people are coordinated to perform manual registration work, and in the period with less registration, the people are allocated to the work of receiving a doctor and guiding, etc. The time period with the maximum number of registered numbers in one day is obtained through calculation, and visual data reference is provided for manual allocation of the pediatric hospital.
Further, step S830 of the present invention further includes:
step S831: obtaining a first historical number of daily visits;
step S832: calculating to obtain a first historical monthly number of receptions according to the first historical daily number of receptions;
step S833: calculating the average historical number of received diagnoses per month according to the first historical number of received diagnoses per month to form a first month average number of received diagnoses per month set, wherein the first month average number of received diagnoses per month set comprises 12 months of received diagnoses per month in one year;
step S834: and arranging the number of all the visits in each month in a descending order to obtain the month of the peak of the visits.
Specifically, the average total number of the pediatric patients in the historical clinic visits during the historical clinic visits is obtained through analysis according to the first historical registration data, and the average total number of the pediatric patients in the monthly clinic visits in one year, namely the first historical monthly clinic visits, is further obtained through calculation. Further, the average historical number of visits per month in a year is calculated, so that the average total number of visits per month in 12 months in a year constitutes the set of the average number of visits in the first month. For example, in a certain paediatrics, the number of patients in 6 months in 2018 is 900 per day, the number of patients in 6 months in the whole month is 27000 per 6 months, similarly, the number of patients in 6 months in 2019 is 29000 per 6 months, and the number of patients in 6 months in 2020 is 33000 per 6 months, so that the average number of patients in 6 months in history is 29667 per calculation. Finally, the average total number of the historical visits in each month in 12 months in a year are arranged in the order from high to low, so that the peak month of the visit in the department of pediatrics in the year can be obtained. For example, the average total number of the received calls in the past 6 months is 29667, the average total number of the received calls in the past 7 months is 29820, the average total number of the received calls in the past 8 months is 23900, and the three months are arranged in descending order to be 29820 in the past 7 months, 29667 in the past 6 months, 23900 in the past 8 months, namely 7 months, 6 months, and 8 months, wherein, in combination with the actual situations of hospital medical resources and the like, the total number of the received calls in the past 25000 is defined as a peak period, and then the corresponding 7 months and 6 months are the pediatric peak period.
The month with the largest total number of the interviews in one year is obtained through calculation, visual decision data reference is provided for manual allocation and starting of emergency plans of a pediatric hospital, and the technical effect of providing a foundation for a pediatrician to improve the efficiency of interview and inquiry is achieved through the effective emergency plans.
Further, as shown in fig. 3, step S400 of the present invention further includes:
step S410: obtaining first historical inquiry data of a first historical visiting user according to the historical visiting case, wherein the first historical inquiry data comprises first inquiry time, a first inquiry result and a first inquiry age;
step S420: acquiring seasonal regularity of the pediatric diseases according to the first inquiry time and the first inquiry result;
step S430: obtaining a stage rule of the pediatric disease according to the first inquiry age and the first inquiry result;
step S440: adjusting the first pre-diagnosis result according to the seasonal rule and the stage rule of the pediatric disease.
Specifically, children are ill and have relatively obvious characteristics, so that the pediatric disease rule can be obtained through visual and accurate analysis by combining a historical examination receiving case, and reference can be provided for the preparation of diagnosis and treatment for pediatric medical care. According to the historical hospital receiving case information, the system for improving the receiving and inquiring efficiency of the pediatrician automatically extracts the receiving time, the receiving age and the final diagnosis result of the infant patient in each case, namely the first inquiring time, the first inquiring age and the first inquiring result. Further, establishing the correlation between the inquiry time and the inquiry result of the children patients, so as to obtain the seasonal regularity of the pediatric diseases; and establishing the correlation between the inquiry age of the children patients and the inquiry result to obtain the stage regularity of the pediatric diseases. Finally, based on the seasonal and episodic laws of the pediatric disease, the system intelligently adjusts the first pre-diagnosis result. For example, in the historical examination case, a plurality of cases show that the results of the inquiry of the infant in 3-6 months are respiratory diseases, which indicates that the respiratory diseases are high in the season, and after a plurality of possible disease types are obtained according to the discomfort characteristics of the infant, the respiratory diseases can be highlighted, so that the possibility that the relevant medical staff pay attention to the diseases is prompted. The technical effect of providing relevant data reference for diagnosis of medical personnel is achieved.
Further, as shown in fig. 4, step S600 of the present invention further includes:
step S610: obtaining a first accompanying user of the first target visiting user;
step S620: acquiring first image information for inquiring the first target visiting user based on the image acquisition device;
step S630: determining a first state of the first accompanying user according to the first image information;
step S640: taking the first status as a first influencing factor, wherein the first influencing factor is used for adjusting the first diagnosis level.
Specifically, when a guide nurse communicates with a child patient and a guardian thereof, the system for improving the efficiency of the consultation and inquiry of the pediatrician utilizes the image acquisition device to perform communication inquiry shooting in real time, and therefore first image information for the guide nurse to inquire the first target visiting user and the first accompanying user is obtained. Further, the system automatically identifies the state of the child guardian in the first image information, namely the first state, and the system further uses the first state as a constraint condition to intelligently adjust the first diagnosis level. For example, when the patient shows an impatience state, which indicates that the disease of the patient is serious currently, or the patient feels that the patient suffers from the same disease, the triage level is properly increased; if the current guardian shows normal performance, the influence of the disease of the child patient is small, and the disease level of the child patient is properly reduced. The state of the guardian of the child patient is determined through observation, and the disease level of the child patient is adjusted in a targeted manner based on the state condition, so that the technical effects of improving the patient satisfaction of the guardian and improving the doctor-patient relationship are achieved.
In summary, the method for improving the efficiency of consultation and inquiry of pediatricians provided by the invention has the following technical effects:
1. firstly, a patient who has a doctor visits a doctor in advance through an on-line appointment, and accurately fills in a relevant form during the appointment, so that a first on-line appointment visit form is obtained, and relevant personnel such as nurses and pediatricians are guided to obtain the visit information in advance through a background, so that the disease condition of the patient can be preliminarily known; extracting the discomfort characteristics of the infant patient, and inputting the discomfort characteristics into an intelligent pre-diagnosis model to obtain a first pre-diagnosis result; further, when the sick child arrives at the hospital for registration and treatment, the nurse is guided to inquire and communicate with the sick child and an accompanying user based on the first pre-diagnosis result before formal treatment, the condition of the sick child is preliminarily judged according to the communication condition, and a first diagnosis grade is further obtained according to a preset diagnosis standard of the hospital; finally, the children patients are guided to efficiently handle the consultation and inquiry. The intelligent pre-diagnosis is realized in advance based on the illness state of the sick children, and reference is provided for follow-up doctor consultation and inquiry. And the communication with the sick children is established by inquiring in advance, so that a good communication basis is provided for follow-up doctor consultation and inquiry, and the technical effect of improving the efficiency of the pediatrician consultation and inquiry is finally achieved.
2. Through guiding nurse to communicate in advance, the goal of establishing good communication atmosphere and basic confidence with the infant is achieved, meanwhile, the system automatically acquires inquiry results and carries out synchronous recording, the information of the infant is shared among related medical care personnel, and the technical effect of providing a foundation for follow-up consultation and inquiry of pediatricians is achieved.
3. The intelligent pre-diagnosis model is obtained through training, a quick and effective method is provided for quick pre-diagnosis of the system based on basic sick characteristics of the sick children, and the technical effect of quickly and accurately carrying out primary disease judgment and screening on target patients is achieved.
4. The rule of the pediatric receiving is obtained by analyzing historical receiving information, an emergency plan is started before the receiving peak according to the rule of the receiving peak, work such as scheduling and manpower allocation is done in advance, receiving preparation work is done in full, and a foundation is provided for a pediatrician to improve the efficiency of receiving and inquiring.
Example two
Based on the same inventive concept as the method for improving the efficiency of consultation and inquiry of pediatricians in the previous embodiment, the present invention further provides a system for improving the efficiency of consultation and inquiry of pediatricians, referring to fig. 5, wherein the system comprises:
a first obtaining unit 11, wherein the first obtaining unit 11 is used for obtaining a first on-line appointment table;
a second obtaining unit 12, configured to obtain first basic information of a first target visiting user according to the first on-line appointment visiting table, where the first basic information includes a first discomfort characteristic of the first target visiting user;
the first construction unit 13, the first construction unit 13 is used for constructing an intelligent pre-diagnosis model according to the historical consultation cases;
a third obtaining unit 14, where the third obtaining unit 14 is configured to input the first inappropriate characteristic into the intelligent pre-diagnosis model, so as to obtain a first pre-diagnosis result;
a fourth obtaining unit 15, where the fourth obtaining unit 15 is configured to query the first target visiting user according to the first pre-diagnosis result, and obtain a first query result;
a fifth obtaining unit 16, where the fifth obtaining unit 16 is configured to perform level determination on the first query result by using a preset triage standard, so as to obtain a first triage level;
a first executing unit 17, where the first executing unit 17 is configured to guide the first target visiting user to perform a visit and inquiry according to the first diagnosis level.
Further, the system further comprises:
a sixth obtaining unit, configured to obtain a first historical discomfort feature list and a first historical inquiry result list according to a historical diagnosis receiving case, where the first historical discomfort feature list and the first historical inquiry result list are in one-to-one correspondence;
and the second construction unit is used for constructing the intelligent pre-diagnosis model by taking the first historical discomfort characteristic list and the first historical inquiry result list as training data according to a support vector machine principle.
Further, the system further comprises:
a seventh obtaining unit, configured to obtain first historical data, where the first historical data includes first historical registration data and first historical consultation data;
an eighth obtaining unit, configured to obtain a registration peak period according to the first historical registration data;
a ninth obtaining unit, configured to obtain a visit peak month according to the first historical visit data;
a tenth obtaining unit, configured to obtain a visit peak rule according to the registration peak time period and the visit peak month;
and the first configuration unit is used for configuring an emergency plan according to the visit peak rule.
Further, the system further comprises:
an eleventh obtaining unit configured to obtain first history day registration data;
the first composition unit is used for calculating the average number of the hung numbers in each time of each day according to the first historical daily registered number data to form a first time average number set, wherein the first time average number set comprises the average number of the hung numbers in each time of 24 times of each day;
a twelfth obtaining unit, configured to arrange the time-averaged registration numbers in a descending order, and obtain a registration peak period.
Further, the system further comprises:
a thirteenth obtaining unit for obtaining a first historical number of daily visits;
a fourteenth obtaining unit, configured to calculate and obtain a first historical monthly number of visits according to the first historical daily number of visits;
a second component unit, configured to calculate an average historical number of received diagnoses per month according to the first historical number of received diagnoses per month, and form a first monthly average number-of-received-diagnoses set, where the first monthly average number-of-received-diagnoses set includes each monthly average number of received diagnoses per 12 months in a year;
a fifteenth obtaining unit, configured to arrange the number of visits per month in a descending order to obtain a visit peak month.
Further, the system further comprises:
a sixteenth obtaining unit, configured to obtain, according to the historical visit case, first historical inquiry data of a first historical visiting user, where the first historical inquiry data includes a first inquiry time, a first inquiry result, and a first inquiry age;
a seventeenth obtaining unit, configured to obtain a seasonal rule of the pediatric disease according to the first inquiry time and the first inquiry result;
an eighteenth obtaining unit for obtaining a staging rule of the pediatric disease according to the first interrogation age and the first interrogation result;
a second execution unit configured to adjust the first pre-diagnosis result according to the seasonal rule and the stage rule of the pediatric disease.
Further, the system further comprises:
a nineteenth obtaining unit, configured to obtain a first accompanying user of the first target visiting user;
a twentieth obtaining unit, configured to obtain, based on the image acquisition device, first image information that is to be queried for the first target visiting user;
the first determining unit is used for determining a first state of the first accompanying user according to the first image information;
a third execution unit, configured to take the first state as a first influence factor, where the first influence factor is used to adjust the first diagnosis level.
The embodiments in the present specification are described in a progressive manner, and each embodiment focuses on differences from other embodiments, the method for improving the efficiency of consultation and inquiry of a pediatrician in the first embodiment of fig. 1 and the specific examples are also applicable to the system for improving the efficiency of consultation and inquiry of a pediatrician in the present embodiment, and through the foregoing detailed description of the method for improving the efficiency of consultation and inquiry of a pediatrician, a system for improving the efficiency of consultation and inquiry of a pediatrician in the present embodiment is clearly known to those skilled in the art, and therefore, for the sake of brevity of description, detailed description is omitted here. The device disclosed by the embodiment corresponds to the method disclosed by the embodiment, so that the description is simple, and the relevant points can be referred to the method part for description.
The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the invention. Thus, the present invention is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.
Exemplary electronic device
The electronic device of the present invention is described below with reference to fig. 6.
Fig. 6 illustrates a schematic structural diagram of an electronic device according to the present invention.
Based on the inventive concept of the method for improving the efficiency of consultation and inquiry of pediatricians in the previous embodiment, the invention further provides a system for improving the efficiency of consultation and inquiry of pediatricians, wherein a computer program is stored on the system, and when the computer program is executed by a processor, the computer program realizes the steps of any one of the methods for improving the efficiency of consultation and inquiry of pediatricians.
Where in fig. 6 a bus architecture (represented by bus 300), bus 300 may include any number of interconnected buses and bridges, bus 300 linking together various circuits including one or more processors, represented by processor 302, and memory, represented by memory 304. The bus 300 may also link together various other circuits such as peripherals, voltage regulators, power management circuits, and the like, which are well known in the art, and therefore, will not be described any further herein. A bus interface 305 provides an interface between the bus 300 and the receiver 301 and transmitter 303. The receiver 301 and the transmitter 303 may be the same element, i.e., a transceiver, providing a means for communicating with various other apparatus over a transmission medium.
The processor 302 is responsible for managing the bus 300 and general processing, and the memory 304 may be used for storing data used by the processor 302 in performing operations.
The invention provides a method for improving the efficiency of consultation and inquiry of a pediatrician, which is applied to a system for improving the efficiency of consultation and inquiry of the pediatrician, wherein the method comprises the following steps: obtaining a first on-line appointment table; obtaining first basic information of a first target visiting user according to the first on-line appointment visiting table, wherein the first basic information comprises first discomfort characteristics of the first target visiting user; constructing an intelligent pre-diagnosis model according to the historical diagnosis receiving cases; inputting the first unsuitable characteristic into the intelligent pre-diagnosis model to obtain a first pre-diagnosis result; inquiring the first target seeing-doctor user according to the first pre-diagnosis result to obtain a first inquiry result; judging the grade of the first inquiry result by using a preset triage standard to obtain a first triage grade; and guiding the first target diagnosis user to perform consultation and inquiry according to the first diagnosis grade. The technical problems that in the prior art, because of the special condition of the identity of the child, a pediatrician cannot efficiently know the development process of the illness state of the sick child, so that accurate diagnosis cannot be performed, and the efficiency of consultation and inquiry is low are solved. The technical effects that intelligent pre-diagnosis is carried out based on the illness state of the child in advance, communication is established with the child through inquiry in advance, a good foundation is provided for follow-up doctor consultation and inquiry, and the efficiency of the pediatrician consultation and inquiry is improved finally are achieved.
The invention also provides an electronic device, which comprises a processor and a memory;
the memory is used for storing;
the processor is configured to execute the method according to any one of the first embodiment through calling.
The invention also provides a computer program product comprising a computer program and/or instructions which, when executed by a processor, performs the steps of the method of any of the above embodiments.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, apparatus, or computer program product. Accordingly, the present invention may take the form of an entirely software embodiment, an entirely hardware embodiment, or an embodiment combining software and hardware aspects. Furthermore, the present invention is in the form of a computer program product that may be embodied on one or more computer-usable storage media having computer-usable program code embodied therewith. And such computer-usable storage media include, but are not limited to: various media capable of storing program codes, such as a usb disk, a portable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk Memory, a Compact Disc Read-Only Memory (CD-ROM), and an optical Memory.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create a system for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including an instruction system which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks. While preferred embodiments of the present invention have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts.
It will be apparent to those skilled in the art that various changes and modifications may be made in the present invention without departing from the spirit and scope of the invention. Thus, if such modifications and variations of the present invention fall within the scope of the present invention and its equivalent technology, it is intended that the present invention also include such modifications and variations.
Claims (10)
1. A method for improving the efficiency of a pediatric consultation, wherein the method is applied to a system for improving the efficiency of the pediatric consultation, and comprises the following steps:
obtaining a first on-line appointment table;
obtaining first basic information of a first target visiting user according to the first on-line appointment visiting table, wherein the first basic information comprises first discomfort characteristics of the first target visiting user;
constructing an intelligent pre-diagnosis model according to the historical consultation cases;
inputting the first unsuitable characteristic into the intelligent pre-diagnosis model to obtain a first pre-diagnosis result;
inquiring the first target seeing-doctor user according to the first pre-diagnosis result to obtain a first inquiry result;
judging the grade of the first inquiry result by using a preset triage standard to obtain a first triage grade;
and guiding the first target diagnosis user to perform consultation and inquiry according to the first diagnosis grade.
2. The method of claim 1, wherein constructing an intelligent prognosis model based on historical encounter cases comprises:
according to a historical diagnosis receiving case, obtaining a first historical discomfort characteristic list and a first historical inquiry result list, wherein the first historical discomfort characteristic list corresponds to the first historical inquiry result list in a one-to-one mode;
and according to the principle of a support vector machine, constructing the intelligent pre-diagnosis model by taking the first historical discomfort characteristic list and the first historical inquiry result list as training data.
3. The method of claim 1, wherein the method further comprises:
obtaining first historical data, wherein the first historical data comprises first historical registration data and first historical treatment receiving data;
obtaining a registration peak time period according to the first historical registration data;
obtaining a peak month of the visit according to the first historical visit data;
obtaining a call-receiving peak rule according to the registration peak time and the call-receiving peak month;
and configuring an emergency plan according to the visit peak rule.
4. The method of claim 3, wherein said obtaining a registered peak period comprises:
acquiring registration data of a first historical day;
calculating the average number of the registration in each time of each day according to the first historical daily registration data to form a first time average number set, wherein the first time average number set comprises the number of the registration in each time of 24 times of each day;
and performing descending order arrangement on the number of the registration at each time to obtain the peak time of registration.
5. The method of claim 3, wherein said obtaining a visit peak month comprises:
obtaining a first historical number of daily visits;
calculating to obtain a first historical monthly number of receptions according to the first historical daily number of receptions;
calculating the average historical number of received diagnoses per month according to the first historical number of received diagnoses per month to form a first month average number of received diagnoses per month set, wherein the first month average number of received diagnoses per month set comprises 12 months of received diagnoses per month in one year;
and arranging the number of all the visits in each month in a descending order to obtain the month of the peak of the visits.
6. The method of claim 1, wherein after obtaining the first pre-diagnosis result, further comprising:
obtaining first historical inquiry data of a first historical visiting user according to the historical visiting case, wherein the first historical inquiry data comprises first inquiry time, a first inquiry result and a first inquiry age;
acquiring seasonal regularity of the pediatric diseases according to the first inquiry time and the first inquiry result;
obtaining a stage rule of the pediatric disease according to the first inquiry age and the first inquiry result;
adjusting the first pre-diagnosis result according to the seasonal rule and the stage rule of the pediatric disease.
7. The method of claim 1, wherein the system is communicatively coupled to an image acquisition device, and further comprising, after obtaining the first triage level:
obtaining a first accompanying user of the first target visiting user;
acquiring first image information for inquiring the first target visiting user based on the image acquisition device;
determining a first state of the first accompanying user according to the first image information;
taking the first status as a first influencing factor, wherein the first influencing factor is used for adjusting the first diagnosis level.
8. A system for improving the efficiency of a pediatric interview, the system comprising:
a first obtaining unit: the first obtaining unit is used for obtaining a first on-line appointment table;
a second obtaining unit: the second obtaining unit is used for obtaining first basic information of a first target visiting user according to the first on-line appointment visiting table, wherein the first basic information comprises a first discomfort characteristic of the first target visiting user;
a first building unit: the first construction unit is used for constructing an intelligent pre-diagnosis model according to the historical diagnosis receiving case;
a third obtaining unit: the third obtaining unit is used for inputting the first unsuitable characteristic into the intelligent pre-diagnosis model to obtain a first pre-diagnosis result;
a fourth obtaining unit: the fourth obtaining unit is used for inquiring the first target clinic user according to the first pre-diagnosis result to obtain a first inquiry result;
a fifth obtaining unit: the fifth obtaining unit is used for carrying out grade judgment on the first inquiry result by using a preset triage standard to obtain a first triage grade;
a first execution unit: the first execution unit is used for guiding the first target diagnosis user to perform diagnosis receiving and inquiry according to the first diagnosis classification level.
9. An electronic device comprising a processor and a memory;
the memory is used for storing;
the processor is used for executing the method of any one of claims 1-7 through calling.
10. A computer program product comprising a computer program and/or instructions, characterized in that the computer program and/or instructions, when executed by a processor, implement the steps of the method according to any one of claims 1 to 7.
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| CN202210154987.7A CN114550889A (en) | 2022-02-21 | 2022-02-21 | Method and system for improving efficiency of consultation and inquiry of pediatricians |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN117877699A (en) * | 2024-01-25 | 2024-04-12 | 江苏国光信息产业股份有限公司 | Hospital portal management method and system based on data analysis |
| CN118471454A (en) * | 2024-07-11 | 2024-08-09 | 四川互慧软件有限公司 | Method and system for assisting in statistics of working efficiency of outpatient service according to triage system |
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2022
- 2022-02-21 CN CN202210154987.7A patent/CN114550889A/en not_active Withdrawn
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN117877699A (en) * | 2024-01-25 | 2024-04-12 | 江苏国光信息产业股份有限公司 | Hospital portal management method and system based on data analysis |
| CN118471454A (en) * | 2024-07-11 | 2024-08-09 | 四川互慧软件有限公司 | Method and system for assisting in statistics of working efficiency of outpatient service according to triage system |
| CN118471454B (en) * | 2024-07-11 | 2024-09-03 | 四川互慧软件有限公司 | Method and system for assisting in statistics of working efficiency of outpatient service according to triage system |
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