CN113890952B - Monitoring method, system and computer-readable storage medium for international calls - Google Patents
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Abstract
Description
技术领域technical field
本发明涉及国际长途监控技术,尤其涉及一种国际电话的监控方法、系统和计算机可读存储介质。The present invention relates to international long-distance monitoring technology, in particular to a monitoring method, system and computer-readable storage medium for international calls.
背景技术Background technique
目前,国内运营商的通信设备在通话结束后才形成话单,且移动电话漫游后所产生的漫游话单传送至移动号码归属地需要半小时甚至更长时间。因此,在移动用户拨打国际电话,且国际电话持续时间较长时,由于国际电话的费用较高,国际电话结束后会产生较高数额的话单,若用户的电话余额不足,导致产生高额的国际话费欠费。At present, the communication equipment of domestic operators only forms bills after the call ends, and it takes half an hour or even longer to transmit the roaming bills generated after the mobile phone roams to the place where the mobile number belongs. Therefore, when a mobile user makes an international call and the international call lasts for a long time, due to the high cost of the international call, a high amount of bills will be generated after the international call ends. If the user's phone balance is insufficient, a high amount will be generated Overdue international calls.
此外,还经常发生无主专线中继、无主号码或虚假号码等大肆盗打高结算国际长途的事件,形成大量高额的国际话费欠费。大量高额的国际话费欠费会导致运营国际电话的企业的收益受到严重的损失。In addition, incidents of unowned private line trunks, unowned numbers or false numbers and other illegal calls to high-payment international long-distance calls often occur, resulting in a large number of high-amount international phone bill arrears. A large number of high international call arrears will cause serious losses to the income of enterprises operating international calls.
可见,现有的国际电话的监控不到位,导致运营国际电话的企业的收益受到损失。It can be seen that the monitoring of the existing international calls is not in place, resulting in the loss of the income of the enterprises operating the international calls.
发明内容Contents of the invention
本发明提供一种国际电话的监控方法、系统和计算机可读存储介质,用以解决现有的国际电话的监控不到位导致运营国际电话的企业的收益受到损失的问题。The invention provides a monitoring method, system and computer-readable storage medium for international calls, which are used to solve the problem that profits of enterprises operating international calls are lost due to insufficient monitoring of existing international calls.
一方面,本发明提供一种国际电话的监控方法,包括:On the one hand, the present invention provides a kind of monitoring method of international call, comprising:
在监测到用户拨打国际电话,且所述国际电话的结算资费大于预设阈值时,获取所述用户的话费余额以及所述国际电话的消费资费,所述消费资费是所述国际电话在单位时长内产生的电话费用;When it is detected that the user makes an international call, and the settlement fee of the international call is greater than the preset threshold, the user's call balance and the consumption fee of the international call are obtained, and the consumption fee is the unit duration of the international call Telephone charges incurred within;
根据所述话费余额以及所述电话费用确定所述用户的可用余额,其中,所述国际电话每持续单位时长,所述话费余额扣减一次所述电话费用得到所述可用余额;Determine the user's available balance according to the call balance and the telephone charge, wherein, for each duration of the international call, the call charge balance is deducted from the telephone charge once to obtain the available balance;
在所述可用余额小于所述电话费用时,切断所述国际电话。When the available balance is less than the call charge, the international call is disconnected.
可选地,所述获取所述用户的话费余额的步骤包括:Optionally, the step of obtaining the user's credit balance includes:
获取所述用户当前的电话余额,且获取所述用户对应的信用度;Obtain the current phone balance of the user, and obtain the credit corresponding to the user;
根据所述信用度确定所述用户的可欠费额度;determining the arrearable amount of the user according to the credit;
根据所述电话余额与所述可欠费额度之和确定所述用户当前的话费余额。The user's current phone charge balance is determined according to the sum of the phone balance and the arrearable amount.
可选地,所述在监测到用户拨打国际电话,且所述国际电话的结算资费大于预设阈值时,获取所述用户的话费余额以及所述国际电话的消费资费的步骤包括:Optionally, when it is detected that the user makes an international call, and the settlement fee of the international call is greater than a preset threshold, the step of obtaining the user's call balance and the consumption fee of the international call includes:
在监测到用户拨打国际电话,且所述国际电话的结算资费大于预设阈值时,获取所述用户所对应的用户信息;When it is detected that the user makes an international call, and the settlement fee of the international call is greater than a preset threshold, obtain the user information corresponding to the user;
在根据所述用户信息确定所述用户不是国际漫入用户时,获取所述用户的话费余额以及所述国际电话的消费资费。When it is determined according to the user information that the user is not an international roaming user, the user's call balance and the consumption fee of the international call are acquired.
可选地,所述获取所述用户所对应的用户信息的步骤之后,还包括:Optionally, after the step of acquiring the user information corresponding to the user, further include:
在根据所述用户信息确定所述用户是国际漫入用户时,获取所述国际电话的通话时长;When it is determined according to the user information that the user is an international roaming user, acquiring the call duration of the international call;
在所述通话时长大于预设时长时,向所述用户所属的国际电话运营商对应的终端发送报警信息,所述报警信息用于提示所述用户拨打国际电话所产生的费用大于预设费用。When the duration of the call is longer than the preset duration, an alarm message is sent to a terminal corresponding to the international phone operator to which the user belongs, and the alarm message is used to prompt the user that the cost of making an international call is greater than the preset cost.
可选地,所述在监测到用户拨打国际电话,且所述国际电话的结算资费大于预设阈值时,获取所述用户的话费余额以及所述国际电话的消费资费的步骤包括:Optionally, when it is detected that the user makes an international call, and the settlement fee of the international call is greater than a preset threshold, the step of obtaining the user's call balance and the consumption fee of the international call includes:
在监测到用户拨打国际电话时,获取所述国际电话所属的国际长途标识;When it is detected that the user makes an international call, obtain the international call identifier to which the international call belongs;
根据所述国际长途标识获取所述国际电话的结算资费;Obtain the settlement fee of the international call according to the international long-distance identification;
在所述结算资费大于预设阈值时,获取所述用户的话费余额以及所述国际电话的消费资费。When the settlement fee is greater than a preset threshold, the user's call balance and the consumption fee of the international call are acquired.
可选地,所述根据所述话费余额以及所述电话费用确定所述用户的可用余额的步骤包括:Optionally, the step of determining the user's available balance according to the call balance and the telephone charge includes:
确定是否存储所述用户对应的用户信息;Determine whether to store user information corresponding to the user;
在确定存储所述用户的用户信息时,根据所述话费余额以及所述电话费用确定所述用户的可用余额。When determining to store the user information of the user, the available balance of the user is determined according to the call balance and the telephone charge.
可选地,所述确定是否存储所述用户对应的用户信息的步骤包括:Optionally, the step of determining whether to store user information corresponding to the user includes:
在确定未存储所述用户的用户信息时,切断所述国际电话。When it is determined that the user information of the user is not stored, the international call is cut off.
可选地,所述切断所述国际电话的步骤之后,还包括:Optionally, after the step of cutting off the international call, it also includes:
根据所述话费余额与所述可用余额之间的差值生成话单;generating a bill according to the difference between the call charge balance and the available balance;
将所述话单发送至扣费中心对应的终端,以使所述扣费中心对应的终端根据所述话单将所述用户的话费余额扣减所述差值。Sending the bill to a terminal corresponding to the toll deduction center, so that the terminal corresponding to the toll deduction center deducts the difference from the user's call charge balance according to the bill.
可选地,所述切断所述国际电话的步骤包括:Optionally, the step of cutting off the international call includes:
发送拆线指令至国际长途交换机,使所述国际长途交换机根据所述拆线指令进行拆线,以切断所述国际电话。Sending a disconnection command to the international long-distance exchange, so that the international long-distance switch performs disconnection according to the disconnection command, so as to cut off the international call.
另一方面,本发明提供一种国际电话的监控系统,包括:On the other hand, the present invention provides a monitoring system for international calls, including:
获取模块,用于在监测到用户拨打国际电话,且所述国际电话的结算资费大于预设阈值时,获取所述用户的话费余额以及所述国际电话的消费资费;An acquisition module, configured to acquire the balance of the user's call charge and the consumption fee of the international call when it is detected that the user makes an international call, and the settlement fee of the international call is greater than a preset threshold;
确定模块,用于根据所述话费余额以及所述电话费用确定所述用户的可用余额,其中,所述国际电话每持续单位时长,所述话费余额扣减一次所述电话费用得到所述可用余额;A determining module, configured to determine the user's available balance according to the call balance and the telephone charge, wherein, for each duration of the international call, the call charge balance is deducted from the telephone charge once to obtain the available balance ;
切断模块,用于在所述可用余额小于所述电话费用时,切断所述国际电话。A disconnection module, configured to disconnect the international call when the available balance is less than the telephone charge.
另一方面,本发明提供一种国际电话的监控系统,包括:存储器以及处理器;On the other hand, the present invention provides a monitoring system for international calls, including: a memory and a processor;
所述存储器存储计算机执行指令;the memory stores computer-executable instructions;
所述处理器执行所述存储器存储的计算机执行指令,使得所述处理器执行如上所述的国际电话的监控方法。The processor executes the computer-executable instructions stored in the memory, so that the processor executes the method for monitoring international calls as described above.
另一方面,本发明提供一种计算机可读存储介质,所述计算机可读存储介质中存储有计算机执行指令,所述计算机执行指令被处理器执行时用于实现如上所述的国际电话的监控方法。In another aspect, the present invention provides a computer-readable storage medium, where computer-executable instructions are stored in the computer-readable storage medium, and when the computer-executable instructions are executed by a processor, they are used to realize the above-mentioned monitoring of international calls method.
本发明提供的国际电话的监控方法、系统和计算机可读存储介质,在监测到国内的用户拨打国际电话且国际电话的结算资费大于预设阈值时,获取用户的话费余额以及国际电话的消费资费,消费资费是国际电话在单位时长内产生的电话费用,并根据话费余额以及电话费用确定用户的可用余额,在可用余额小于电话费用时,切断国际电话。本发明中,在监测用户拨打结算资费大于预设阈值的高结算国际电话时,对用户的话费余额进行每单位时长的扣减,也即国际电话每持续单位时长,用户的话费余额扣减一次电话费用得到可用余额,若可用余额小于电话费用,则将国际电话切断,避免产生高额的国际话费欠费,也即避免了运营国际电话的企业的收益受到损失。The method, system and computer-readable storage medium for monitoring international calls provided by the present invention acquire the balance of the user's call charges and the consumption charges for international calls when it is detected that a domestic user dials an international call and the settlement fee for the international call is greater than a preset threshold , the consumption fee is the telephone fee generated by the international call within the unit duration, and the available balance of the user is determined according to the balance of the telephone charge and the telephone fee. When the available balance is less than the telephone fee, the international call is cut off. In the present invention, when the user dials a high-settlement international call whose settlement fee is greater than the preset threshold, the user's call balance is deducted per unit of time, that is, the user's call balance is deducted once for every continuous unit of time for an international call The available balance of the telephone fee is obtained. If the available balance is less than the telephone fee, the international call will be cut off to avoid high international call arrears, that is, to avoid the loss of revenue of the enterprise operating the international call.
附图说明Description of drawings
此处的附图被并入说明书中并构成本说明书的一部分,示出了符合本公开的实施例,并与说明书一起用于解释本公开的原理。The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the disclosure and together with the description serve to explain the principles of the disclosure.
图1为本发明实现国际电话的监控方法的系统构架图;Fig. 1 is the system frame diagram that the present invention realizes the monitoring method of international call;
图2为本发明国际电话的监控方法第一实施例的流程示意图;Fig. 2 is a schematic flow chart of the first embodiment of the monitoring method for international calls of the present invention;
图3为本发明国际电话的监控方法第二实施例中步骤S20的细化流程示意图;FIG. 3 is a schematic diagram of a detailed flow chart of step S20 in the second embodiment of the monitoring method for international calls of the present invention;
图4为本发明国际电话的监控方法第三实施例中步骤S10的细化流程示意图;FIG. 4 is a schematic diagram of a detailed flow chart of step S10 in the third embodiment of the monitoring method for international calls of the present invention;
图5为本发明国际电话的监控系统的模块示意图;Fig. 5 is the module schematic diagram of the monitoring system of international telephone of the present invention;
图6为本发明国际电话的监控系统的硬件结构示意图。Fig. 6 is a schematic diagram of the hardware structure of the monitoring system for international calls of the present invention.
通过上述附图,已示出本公开明确的实施例,后文中将有更详细的描述。这些附图和文字描述并不是为了通过任何方式限制本公开构思的范围,而是通过参考特定实施例为本领域技术人员说明本公开的概念。By means of the above-mentioned drawings, certain embodiments of the present disclosure have been shown and will be described in more detail hereinafter. These drawings and written description are not intended to limit the scope of the disclosed concept in any way, but to illustrate the disclosed concept for those skilled in the art by referring to specific embodiments.
具体实施方式Detailed ways
这里将详细地对示例性实施例进行说明,其示例表示在附图中。下面的描述涉及附图时,除非另有表示,不同附图中的相同数字表示相同或相似的要素。以下示例性实施例中所描述的实施方式并不代表与本公开相一致的所有实施方式。相反,它们仅是与如所附权利要求书中所详述的、本公开的一些方面相一致的装置和方法的例子。Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numerals in different drawings refer to the same or similar elements unless otherwise indicated. The implementations described in the following exemplary examples do not represent all implementations consistent with the present disclosure. Rather, they are merely examples of apparatuses and methods consistent with aspects of the present disclosure as recited in the appended claims.
本发明提供一种国际电话的监控方法,可以通过图1所示的系统构架图实现。如图1所示,国际电话的监控系统100由三部分组成,分别为国际长途交换机110、国际长途呼叫监控装置120以及全国集中营账系统130。国际长途交换机110与国际长途呼叫监控装置120通信连接,国际长途呼叫监控装置120与全国集中营账系统130通信连接。国内的用户在国内发起国际电话的呼叫时,国际长途交换机110将用户所对应的用户信息发送至国际电话呼叫监控装置120,国际电话呼叫监控装置120通过用户信息对用户身份鉴别。若是国际电话呼叫监控装置120鉴别用户不是国际漫游用户,则国际电话呼叫监控装置120从全国集中营账系统130获取用户信息,若没有该用户信息,则发送指令至国际长途交换机110,使得国际长途交换机110拦截用户主叫的国际电话。国际长途交换机110包括运营商在国内多地设置的国际长途交换机。若没有该用户信息,则国际长途呼叫监控装置120还用于从全国集中营账系统130中提取用户的话费余额,且国际电话每持续单位时长,话费余额扣减一次电话费用得到可用余额,若是可用余额小于电话费用时,发送指令至全国集中营账系统130,使得全国集中营账系统130取消用户国际长途电话的拨打权限,且发送指令至国际长途交换机110进行拆线切断国际电话,达到拦截用户主叫的国际电话的目的。The present invention provides a monitoring method for international calls, which can be realized through the system structure diagram shown in FIG. 1 . As shown in FIG. 1 , the international
下面以具体地实施例对本发明的技术方案以及本申请的技术方案如何解决上述技术问题进行详细说明。下面这几个具体的实施例可以相互结合,对于相同或相似的概念或过程可能在某些实施例中不再赘述。下面将结合附图,对本发明的实施例进行描述。The technical solution of the present invention and how the technical solution of the present application solves the above technical problems will be described in detail below with specific embodiments. The following specific embodiments may be combined with each other, and the same or similar concepts or processes may not be repeated in some embodiments. Embodiments of the present invention will be described below with reference to the accompanying drawings.
参照图2,图2为本发明国际电话的监控方法的第一实施例,国际电话的监控方法包括以下步骤:With reference to Fig. 2, Fig. 2 is the first embodiment of the monitoring method of the international call of the present invention, the monitoring method of the international call comprises the following steps:
步骤S10,在监测到用户拨打国际电话,且国际电话的结算资费大于预设阈值时,获取用户的话费余额以及国际电话的消费资费,消费资费是国际电话在单位时长内产生的电话费用。Step S10, when it is detected that the user makes an international call, and the settlement fee of the international call is greater than the preset threshold, obtain the user's call balance and the consumption fee of the international call. The consumption fee is the telephone fee generated by the international call within a unit duration.
在本实施例中,执行主体为国际电话的监控系统。为了便于描述,以下采用系统指代国际电话的监控系统。In this embodiment, the execution subject is a monitoring system for international calls. For ease of description, the system is used below to refer to the monitoring system for international calls.
系统包括多个国际长途交换机,且国际长途交换机设置在全国各地。用户作为主叫在拨打国际电话时,会被国际长途交换机检测到,也即系统可以通过国际长途交换机监控到用户拨打国际电话。The system includes multiple international long-distance switches, and the international long-distance switches are set up all over the country. When the user as the calling party makes an international call, it will be detected by the international long-distance switchboard, that is, the system can monitor the user's international call through the international long-distance switchboard.
系统在监测到用户拨打国际电话时,系统会获取国际电话的结算资费。结算资费是指国内外电信运营商之间单位时长内拨打对方国际电话的相互结算费用。单位时长可以是分钟,而一些较为昂贵的国际电话可以以N秒钟作为单位时长。不同的国际电话,结算资费不同。系统确定国际电话的被叫方所属的国家,基于该国家即可确定结算资费。When the system detects that the user makes an international call, the system will obtain the settlement fee for the international call. The settlement fee refers to the mutual settlement fee between domestic and foreign telecom operators for making international calls to each other within a unit of time. The unit duration can be minutes, and some more expensive international calls can use N seconds as the unit duration. Different international calls have different billing charges. The system determines the country to which the called party of an international call belongs, based on which country the billing tariff can be determined.
此外,不同的国际电话所对应的国际长途标识不同。国际长途标识可以从用户拨打国际电话号码中代表国家的区号确定,也即国际长途标识可以是国际长途区号。系统基于国际长途标识获取国际电话的结算资费。需要说明的是,系统会定期将国际长途区号、国际长途区号对应的每分钟结算资费以及预设阈值,导入系统中。故,系统在监测到用户拨打国际电话时,获取国际电话所属的国际长途标识,根据长途标识获取国际电话的结算资费。In addition, different international calls correspond to different international toll IDs. The international long-distance identification can be determined from the area code representing the country in the international telephone number dialed by the user, that is, the international long-distance identification can be the international long-distance area code. The system obtains the settlement fee of the international call based on the international call identifier. It should be noted that the system will regularly import the international long-distance area code, the per-minute settlement rate corresponding to the international long-distance area code, and the preset threshold into the system. Therefore, when the system detects that the user makes an international call, it obtains the international call ID to which the international call belongs, and obtains the settlement fee of the international call according to the long-distance ID.
装置在得到结算资费后,比对结算资费与预设阈值。预设阈值为一个较大的数值,若是结算资费大于预设阈值,即可确定当前的国际电话是高结算国际电话,也即该国际电话的拨打每单位时长产生较高的费用。例如,预设阈值是50元/分钟,若用户拨打的国际电话的结算资费是55元/分钟,则该国际电话是高结算国际电话。After obtaining the settlement fee, the device compares the settlement fee with a preset threshold. The preset threshold is a relatively large value. If the settlement fee is greater than the preset threshold, it can be determined that the current international call is a high-payment international call, that is, the international call generates a higher fee per unit of time. For example, the preset threshold is 50 yuan/minute, and if the settlement fee of the international call made by the user is 55 yuan/minute, then the international call is a high-payment international call.
在国际电话为高结算国际电话,系统获取用户信息,若没有该用户信息,则将国际电话切断。若是有用户信息,则获取用户的话费余额及国际电话的消费资费。话费余额指的是用户的电话账户中的金额。消费资费是指用户单位时长内拨打高结算国际电话的费用,且该费用是国内的运营商对用户进行计费,也即消费资费是国际电话在单位时长内产生的电话费用。When the international call is a high-payment international call, the system obtains the user information, and if there is no such user information, the international call is cut off. If there is user information, the user's call balance and international call consumption charges are obtained. The credit balance refers to the amount in the user's phone account. Consumption tariff refers to the fee for making high-payment international calls within a unit of time, and the fee is billed by domestic operators, that is, the consumption fee is the telephone fee generated by international calls within a unit of time.
步骤S20,根据话费余额以及电话费用确定用户的可用余额,其中,国际电话每持续单位时长,话费余额扣减一次电话费用得到可用余额。Step S20, determine the user's available balance according to the call balance and the telephone charge, wherein, for every unit duration of an international call, the call charge balance is deducted from the telephone charge once to obtain the available balance.
在本实施例中,系统对国际电话进行费用的计费。具体的,国际电话每持续单位时长,系统将当前的话费余扣减一次电话费用得到可用余额。也即系统可以根据话费余额以及消费资费确定用户的可用余额。可用余额指的是用户在拨打国际电话时可以被使用的话费余额。例如,用户的话费余额是101元,消费资费是25元/分钟,在用户拨打一分钟国际电话后,可用余额=101-25=76元;在用户拨打两分钟国际电话后,可用余额=101-25-25=51元。In this embodiment, the system charges for international calls. Specifically, for every unit duration of an international call, the system will deduct one call charge from the current call balance to obtain the available balance. That is to say, the system can determine the user's available balance according to the call balance and consumption charges. The available balance refers to the credit balance that can be used by the user when making international calls. For example, the balance of the user's phone bill is 101 yuan, and the consumption fee is 25 yuan per minute. After the user makes an international call for one minute, the available balance = 101-25 = 76 yuan; after the user makes two minutes of international calls, the available balance = 101 -25-25=51 yuan.
步骤S30,在可用余额小于电话费用时,切断国际电话。Step S30, when the available balance is less than the telephone charge, cut off the international call.
在确定可用余额后,系统会比对可用余额与单位时长消费资费的费用,也即比对可用余额与电话费用。在当可用余额小于电话费用时,系统即可确定用户的可用余额不足以支持用户拨打国际电话,也即用户继续拨打国际电话会产生高额国际话费欠费,系统则切断国际电话。After the available balance is determined, the system will compare the available balance with the cost of the unit time consumption tariff, that is, compare the available balance with the phone fee. When the available balance is less than the telephone charge, the system can determine that the user's available balance is not enough to support the user to make international calls, that is, if the user continues to make international calls, a high amount of international call charges will be incurred, and the system will cut off the international call.
在切断国际电话、用户主动挂断电话或者被叫主动挂断电话后,需要扣除用户拨打国际电话的费用。对此,系统将话费余额与可用余额之间的差值生成话单,且话单中包括有差值以及用户的电话账号。系统再将话单发送至扣费中心对应的终端,以使扣费中心对应的终端根据话单将用户的话费余额扣减差值。扣费中心对应的终端可以是全国集中营帐系统。After the international call is cut off, the user voluntarily hangs up the call, or the called party voluntarily hangs up the call, the user's international call fee will be deducted. In this regard, the system generates a bill based on the difference between the balance of the call charge and the available balance, and the bill includes the difference and the user's phone account. The system then sends the bill to the terminal corresponding to the deduction center, so that the terminal corresponding to the deduction center deducts the difference from the user's call balance according to the bill. The terminal corresponding to the deduction center can be the national centralized camp account system.
此外,在国际电话通话结束,也即在切断国际电话、主叫用户挂机、或被叫用户挂机后,系统发送拆线指令至国际长途交换机,使国际长途交换机根据拆线指令进行拆线,以切断国际电话。也即切断国际电话是通过国际长途交换机进行拆线实现。In addition, after the international call ends, that is, after the international call is cut off, the calling user hangs up, or the called user hangs up, the system sends a disconnection command to the international long-distance switch, so that the international long-distance switch performs disconnection according to the disconnection command, so as to Cut off international calls. That is to say, cutting off the international call is realized through the disconnection of the international long-distance exchange.
在本实施例提供的技术方案中,在监测到国内的用户拨打国际电话且国际电话的结算资费大于预设阈值时,获取用户的话费余额以及国际电话的消费资费,消费资费是国际电话在单位时长内产生的电话费用,并根据话费余额以及电话费用确定用户的可用余额,在可用余额小于电话费用时,切断国际电话。本发明中,在监测用户拨打结算资费大于预设阈值的高结算国际电话时,对用户的话费余额进行每单位时长的扣减,也即国际电话每持续单位时长,用户的话费余额扣减一次电话费用得到可用余额,若可用余额小于电话费用,则将国际电话切断,避免产生高额的国际话费欠费,也即避免了运营国际电话的企业的收益受到损失。In the technical solution provided in this embodiment, when it is detected that a domestic user makes an international call and the settlement fee of the international call is greater than the preset threshold, the user's call balance and the consumption fee of the international call are obtained. The consumption fee is the international call in the unit The telephone charges generated within the duration, and determine the user's available balance based on the call balance and telephone charges. When the available balance is less than the telephone charge, the international call will be cut off. In the present invention, when the user dials a high-settlement international call whose settlement fee is greater than the preset threshold, the user's call balance is deducted per unit of time, that is, the user's call balance is deducted once for every continuous unit of time for an international call The available balance of the telephone fee is obtained. If the available balance is less than the telephone fee, the international call will be cut off to avoid high international call arrears, that is, to avoid the loss of revenue of the enterprise operating the international call.
参照图3,图3为本发明国际电话的监控方法第二实施例,基于第一实施例,步骤S20包括:Referring to Fig. 3, Fig. 3 is the second embodiment of the method for monitoring international calls of the present invention, based on the first embodiment, step S20 includes:
步骤S21,获取用户当前的电话余额,且获取用户的信用度。In step S21, the current phone balance of the user is acquired, and the credit of the user is acquired.
在本实施例中,用户当前的可用余款由两部分组成,一分部是用户的电话余额,一部分是用户可欠费的额度。可欠费的额度与用户的信用度相关。系统先获取用户当前的电话余额,在获取用户的信用度。信用度以及电话余额均可成全国集中营帐装置中获取。需要说明的是,电话余额指的是用户充入电话账号的费用,而话费余额指的是电话余额与信用度对应的可欠费额度之和。In this embodiment, the user's current available balance consists of two parts, one part is the user's phone balance, and the other part is the amount that the user can owe. The amount that can be owed is related to the credit of the user. The system first obtains the user's current phone balance, and then obtains the user's credit. Credit and phone balance can be obtained in the national concentration camp account device. It should be noted that the phone balance refers to the fee charged to the phone account by the user, and the phone charge balance refers to the sum of the phone balance and the amount of arrears corresponding to the credit.
步骤S22,根据信用度确定用户的可欠费额度。Step S22, determining the user's arrears amount according to credit.
可欠费额度与信用度具有映射关系,系统基于映射关系以及用户当前的信用度即可确定用户的可欠费额度。There is a mapping relationship between the arrears amount and the credit score, and the system can determine the user's arrears amount based on the mapping relationship and the user's current credit score.
步骤S23,根据电话余额与可欠费额度之和确定用户当前的可用余额。Step S23, determine the current available balance of the user according to the sum of the phone balance and the arrears amount.
在获取得到用户的可欠费额度后,系统计算电话余额与可欠费额度之和,电话余额与可欠费额度之和即可作为用户当前的话费余额。After obtaining the user's arrears amount, the system calculates the sum of the phone balance and the arrears amount, and the sum of the phone balance and the arrears amount can be used as the user's current call balance.
在本实施例提供的技术方案中,系统获取用户当前的电话余额,且获取用户对应的信用度,并根据信用度确定用户的可欠费额度,从而将可欠费额度与电话余额之和确定为话费余额。In the technical solution provided by this embodiment, the system obtains the user's current phone balance, and obtains the user's corresponding credit, and determines the user's arrears amount according to the credit, so that the sum of the arrears amount and the phone balance is determined as the call fee balance.
参照图4,图4为本发明国际电话的监控方法第三实施例,基于第一实施例,步骤S10包括:Referring to Fig. 4, Fig. 4 is the third embodiment of the method for monitoring international calls of the present invention, based on the first embodiment, step S10 includes:
步骤S11,在监测到用户拨打国际电话,且国际电话的结算资费大于预设阈值时,获取用户所对应的用户信息。Step S11, when it is detected that the user makes an international call, and the settlement fee of the international call is greater than a preset threshold, the user information corresponding to the user is obtained.
步骤S12,在根据用户信息确定用户不是国际漫入用户时,获取用户的话费余额以及国际电话的消费资费。Step S12, when it is determined according to the user information that the user is not an international roaming user, obtain the user's call balance and international call consumption charges.
在本实施例中,用户可能是国内用户发起的主叫,也可能是国外用户发起的主叫。若是用户是国外用户,则系统并未切断国际电话的权限。若用户是国内用户,则系统可以切断国际电话。In this embodiment, the user may be a caller initiated by a domestic user, or may be a caller initiated by a foreign user. If the user is a foreign user, the system has not cut off the authority of international calls. If the user is a domestic user, the system can cut off the international call.
对此,系统在检测到用户作为主叫拨打国际电话,且国际电话的结算资费大于预设阈值,也即该国际电话是高结算国际电话时,系统会获取用户所对应的用户信息。具体的,国际长途交换机监测到用户拨打国际电话时,会将用户的电话号码等主叫信息发送至国际长途呼叫监控装置。主叫信息发送格式包括:7号信令、SIP信令、IMS信令、或其他设定的格式信令。In this regard, when the system detects that the user is making an international call as the calling party, and the settlement fee of the international call is greater than the preset threshold, that is, when the international call is a high-payment international call, the system will obtain the corresponding user information of the user. Specifically, when the international long-distance exchange detects that the user makes an international call, it will send the calling information such as the user's phone number to the international long-distance call monitoring device. The sending format of the caller information includes: No. 7 signaling, SIP signaling, IMS signaling, or signaling in other preset formats.
国际长途呼叫监控装置解析主叫信息得到用户的电话号码,例如为186****1111,国际长途呼叫监控装置再从全国集中营帐装置中获取186****1111关联的信息,关联的信息即为用户信息。The international long-distance call monitoring device analyzes the caller information to obtain the user's phone number, such as 186****1111, and the international long-distance call monitoring device obtains the information related to 186****1111 from the national centralized camp account device, and the related information That is user information.
系统基于用户信息对用户进行身份鉴别。若用户信息中确定用户是国内用户,也即用户不是国际漫入用户(国际漫入用户指的是该用户不是国内用户)时,系统获取用户的话费余额及国际电话的消费资费,从而确定用户是否产生高额国际欠费,若是,则切断国际电话。The system authenticates users based on user information. If it is determined in the user information that the user is a domestic user, that is, the user is not an international roaming user (international roaming means that the user is not a domestic user), the system will obtain the user's call balance and international call consumption charges to determine the user Whether there is a high international arrears, if so, cut off the international call.
在根据用户信息确定用户是国际漫入用户时,系统并未有切断国际电话的权限。此时,系统获取国际电话的通话时长,若是通话时长大于预设时长,系统向用户所属的国际电话运营商对应的终端发送报警信息,报警信息用于提示用户拨打国际电话所产生的费用大于预设费用,也即提示国外的运营商该用户拨打较长的国际电话产生了高额的欠费。报警信息可以是声、光等形式进行输出。例如,用户是A国漫入到B国的用户,也即用户在B国境内作为主叫拨打国际电话,且B国与该被叫国际电话的运营商的结算资费是55元/分钟,预设阈值是50元/分钟,结算资费大于预设阈值,因此,该被叫国际电话是高结算国际电话。B国的系统监控用户拨打国际电话的通话时长。B国的系统中存储有预设时长,预设时长可以为200min,若是B国的系统监控用户拨打国际电话的通话时长超过200min,系统则向A国的国际电话运营商对应的终端发送报警信息。When the user is determined to be an international roaming user based on user information, the system does not have the authority to cut off international calls. At this time, the system obtains the duration of the international call. If the duration of the call is longer than the preset duration, the system sends an alarm message to the terminal corresponding to the international call operator to which the user belongs. The alarm message is used to remind the user that the cost of making an international call is greater than the preset Set the fee, that is to remind the foreign operator that the user has made a long international call to generate a high amount of arrears. Alarm information can be output in the form of sound, light, etc. For example, the user is a user from country A who roams into country B, that is, the user makes an international call as a calling party in country B, and the settlement fee between country B and the operator of the called international call is 55 yuan/minute. The threshold is set at 50 yuan/minute, and the billing fee is greater than the preset threshold. Therefore, the called international call is a high-billing international call. The system in country B monitors the duration of international calls made by users. The system in country B stores a preset duration, and the preset duration can be 200 minutes. If the system in country B monitors the call time of the user making an international call for more than 200 minutes, the system will send an alarm message to the corresponding terminal of the international phone operator in country A. .
在本实施例提供的技术方案中,在监测到用户拨打国际电话且国际电话的结算资费大于预设阈值时,获取用户所对应的用户信息,在根据用户信息确定用户不是国际漫入用户时,则获取用户的话费余额及国际电话的消费资费判断用户是否产生国际高额欠费。In the technical solution provided by this embodiment, when it is detected that the user makes an international call and the settlement fee of the international call is greater than the preset threshold, the user information corresponding to the user is obtained, and when it is determined according to the user information that the user is not an international roaming user, Then obtain the balance of the user's phone bill and the consumption fee of the international call to determine whether the user has a high international arrears.
在一实施例中,步骤S20包括:In one embodiment, step S20 includes:
确定是否存储用户对应的用户信息;Determine whether to store user information corresponding to the user;
在确定存储用户的用户信息时,根据话费余额以及电话费用确定用户的可用余额。When it is determined to store the user information of the user, the available balance of the user is determined according to the balance of the call charge and the telephone charge.
在本实施例中,在当确定用户拨打的国际电话为高结算电话时,系统需要确定用户是否为合法用户。具体的,若用户不是合法用户,则全国集中营帐系统中未存储有用户的用户信息,也即若是确定未存储用户的用户信息,该用户即为非法用户,非法用户拨打国际电话,存在国际高额欠费的隐患。对此,系统确定是否存储用户对应的用户信息,若是确定存储有用户的用户信息,则根据话费余额以及电话费用确定用户的可用余额,也即监控该用户是否高额欠费。若是确定用户未存储用户的用户信息,该用户是非法用户,系统则直接切断国际电话,避免产生国际电话的高额欠费。In this embodiment, when determining that the international call made by the user is a high-payment call, the system needs to determine whether the user is a legitimate user. Specifically, if the user is not a legal user, the user information of the user is not stored in the national concentration camp account system, that is, if it is determined that the user information of the user is not stored, the user is an illegal user, and the illegal user makes an international call, and there is an international high The hidden danger of arrears. In this regard, the system determines whether to store the user information corresponding to the user. If it is determined that the user information of the user is stored, then the user's available balance is determined according to the call balance and telephone charges, that is, whether the user is in high arrears is monitored. If it is determined that the user does not store the user's user information, the user is an illegal user, and the system will directly cut off the international call to avoid high arrears for international calls.
本发明还提供一种国际电话的监控系统,参照图5,国际电话的监控系统500包括:The present invention also provides a monitoring system for international calls. With reference to FIG. 5 , the
获取模块510,用于在监测到用户拨打国际电话,且国际电话的结算资费大于预设阈值时,获取用户的话费余额以及国际电话的消费资费,消费资费是国际电话在单位时长内产生的电话费用;The obtaining
确定模块520,用于根据话费余额以及电话费用确定用户的可用余额,其中,国际电话每持续单位时长,话费余额扣减一次电话费用得到可用余额;The
切断模块530,用于在可用余额小于电话费用时,切断国际电话。The
在一实施例中,国际电话的监控系统500包括:In one embodiment, the
获取模块510,用于获取用户当前的电话余额,且获取用户对应的信用度;Obtaining
确定模块520,用于根据信用度确定用户的可欠费额度;A determining
确定模块520,用于根据电话余额与可欠费额度之和确定用户当前的话费余额。The determining
在一实施例中,国际电话的监控系统500包括:In one embodiment, the
获取模块510,用于在监测到用户拨打国际电话,且国际电话的结算资费大于预设阈值时,获取用户所对应的用户信息;The obtaining
获取模块510,用于在根据用户信息确定用户不是国际漫入用户时,获取用户的话费余额以及国际电话的消费资费。The acquiring
在一实施例中,国际电话的监控系统500包括:In one embodiment, the
获取模块510,用于在根据用户信息确定用户是国际漫入用户时,获取国际电话的通话时长;The obtaining
发送模块,用于在通话时长大于预设时长时,向用户所属的国际电话运营商对应的终端发送报警信息,报警信息用于提示用户拨打国际电话所产生的费用大于预设费用。The sending module is used to send an alarm message to the terminal corresponding to the international phone operator to which the user belongs when the call time is longer than the preset time. The alarm message is used to remind the user that the cost of making an international call is greater than the preset cost.
在一实施例中,国际电话的监控系统500包括:In one embodiment, the
获取模块510,用于在监测到用户拨打国际电话时,获取国际电话所属的国际长途标识;The obtaining
获取模块510,用于根据国际长途标识获取国际电话的结算资费;An
获取模块510,用于在结算资费大于预设阈值时,获取用户的话费余额以及国际电话的消费资费。The acquiring
在一实施例中,国际电话的监控系统500包括:In one embodiment, the
确定模块520,用于确定是否存储用户对应的用户信息;A determining
确定模块520,用于在确定存储用户的用户信息时,根据话费余额以及电话费用确定用户的可用余额。The
在一实施例中,国际电话的监控系统500包括:In one embodiment, the
切断模块530,用于在确定未存储用户的用户信息时,切断国际电话。The
在一实施例中,国际电话的监控系统500包括:In one embodiment, the
生成模块,用于根据话费余额与可用余额之间的差值生成话单;A generation module is used to generate a call list according to the difference between the call charge balance and the available balance;
发送模块,用于将话单发送至扣费中心对应的终端,以使扣费中心对应的终端根据话单将用户的话费余额扣减差值。The sending module is used to send the bill to the terminal corresponding to the bill deduction center, so that the terminal corresponding to the bill deduction center deducts the difference value from the user's call charge balance according to the bill.
在一实施例中,国际电话的监控系统500包括:In one embodiment, the
发送模块,用于发送拆线指令至国际长途交换机,使国际长途交换机根据拆线指令进行拆线,以切断国际电话。The sending module is used to send the disconnection command to the international long-distance exchange, so that the international long-distance switch performs disconnection according to the disconnection command, so as to cut off the international call.
图6是根据一示例性实施例示出的一种国际电话的监控系统的硬件结构图。Fig. 6 is a hardware structural diagram of a monitoring system for international calls according to an exemplary embodiment.
国际电话的监控系统600可以包括:处理601,例如CPU,存储器602以及收发器603。本领域技术人员可以理解,图6中示出的结构并不构成对国际电话的监控系统的限定,可以包括比图示更多或更少的部件,或者组合某些部件,或者不同的部件布置。存储器602可以由任何类型的易失性或非易失性存储系统或者它们的组合实现,如静态随机存取存储器(SRAM),电可擦除可编程只读存储器(EEPROM),可擦除可编程只读存储器(EPROM),可编程只读存储器(PROM),只读存储器(ROM),磁存储器,快闪存储器,磁盘或光盘。The
处理器601可以调用存储器602内存储的计算机程序,以完成上述的国际电话的监控方法的全部或部分步骤。The
收发器603用于接收外部系统发送的信息以及向外部系统发送信息。The
一种非临时性计算机可读存储介质,当该存储介质中的指令由国际电话的监控系统的处理器执行时,使得国际电话的监控系统能够执行上述国际电话的监控方法。A non-transitory computer-readable storage medium, when the instructions in the storage medium are executed by the processor of the international telephone monitoring system, the international telephone monitoring system can execute the above-mentioned international telephone monitoring method.
一种计算机程序产品,包括计算机程序,当该计算机程序由国际电话的监控系统的处理器执行时,使得国际电话的监控系统能够执行上述国际电话的监控方法。A computer program product, including a computer program, when the computer program is executed by a processor of the international telephone monitoring system, the international telephone monitoring system can execute the above international telephone monitoring method.
本领域技术人员在考虑说明书及实践这里公开的发明后,将容易想到本公开的其它实施方案。本发明旨在涵盖本公开的任何变型、用途或者适应性变化,这些变型、用途或者适应性变化遵循本公开的一般性原理并包括本公开未公开的本技术领域中的公知常识或惯用技术手段。说明书和实施例仅被视为示例性的,本公开的真正范围和精神由下面的权利要求书指出。Other embodiments of the present disclosure will be readily apparent to those skilled in the art from consideration of the specification and practice of the invention disclosed herein. The present invention is intended to cover any modification, use or adaptation of the present disclosure, and these modifications, uses or adaptations follow the general principles of the present disclosure and include common knowledge or conventional technical means in the technical field not disclosed in the present disclosure . The specification and examples are to be considered exemplary only, with a true scope and spirit of the disclosure being indicated by the following claims.
应当理解的是,本公开并不局限于上面已经描述并在附图中示出的精确结构,并且可以在不脱离其范围进行各种修改和改变。本公开的范围仅由所附的权利要求书来限制。It should be understood that the present disclosure is not limited to the precise constructions which have been described above and shown in the drawings, and various modifications and changes may be made without departing from the scope thereof. The scope of the present disclosure is limited only by the appended claims.
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