CN113256240B - Message processing method and device and server - Google Patents

Abstract

The specification provides a message processing method, a message processing device and a server. Responding to a creation request about a target task initiated by an initiator member, and creating a corresponding target task at the same time; the method also can trigger to automatically establish a target group which is related to the progress data of the target task and contains related members of the target task; in the specific processing process of the target task, corresponding target information can be generated in time by monitoring the progress data of the target task under the condition that the preset triggering condition is met; and in the target group, pushing the target message to the determined target object associated with the target message, thereby simplifying the operation, obtaining better message touch effect and further effectively promoting the processing process of the target task.

Description

Message processing method, device and server

technical field

This specification belongs to the technical field of the Internet, and in particular relates to a message processing method, device and server.

Background technique

When the user, as the task initiator, initiates a development request for a specific project solution on the platform website that provides business services about the solution, the platform website supports the technical team (or enterprise) that provides the project solution as a task The undertaker will carry out specific development and processing for the project solution.

During the development and processing of project solutions, users and technical team members are usually notified of relevant information such as the current development progress through the platform website's internal letter. However, users and technical team members often fail to notice the above-mentioned internal messages in time, which in turn affects the development progress of project solutions.

Therefore, there is an urgent need for a processing method that can better reach messages related to the development of project solutions.

Contents of the invention

This specification provides a message processing method, device, and server to simplify user-side operations, obtain better message reach effects, and effectively promote the processing of target tasks.

The message processing method, device and server provided in this specification are implemented in this way:

A message processing method, comprising: monitoring progress data of a target task, determining whether a preset trigger condition is met; generating a corresponding target message when it is determined that the preset trigger condition is met; Data, the target object associated with the target message is determined in the target group; wherein, the target group is associated with the progress data of the target task, and the target group includes at least the first user object and the second user object For user objects, the first user object includes the initiator member of the target task, and the second user object includes the acceptor member of the target task; in the target group, push the target message to the target object.

A message processing method, comprising: in response to a creation request initiated by a first user object, creating a target task based on a target basic scheme; wherein, the target basic scheme is associated with a second user object responsible for undertaking the target task; obtaining the second The user object is based on the account list of the preset social application; according to the account list of the second user object, the data interface associated with the preset social application is invoked to establish a target group associated with the progress data of the target task; wherein, The target group is used to push target messages related to target tasks.

A message processing device, comprising: a monitoring module, configured to monitor progress data of a target task, to determine whether a preset trigger condition is satisfied; a generating module, configured to generate a corresponding A target message; a determination module, configured to determine the target object associated with the target message in a target group according to the progress data of the target task; wherein, the target group is associated with the progress data of the target task , the target group includes at least a first user object and a second user object, the first user object includes the initiator member of the target task, and the second user object includes the successor member of the target task; the push module uses In the target group, push the target message to the target object.

A message processing device, comprising: a creation module, configured to respond to a creation request initiated by a first user object, and create a target task based on a target basic scheme; wherein, the target basic scheme and the second user object responsible for undertaking the target task Association; obtaining module, used to obtain the account list of the second user object based on the preset social application; establishing module, used to call the data interface associated with the preset social application according to the account list of the second user object, and establish a relationship with A target group associated with the progress data of the target task; wherein, the target group is used to push target messages related to the target task.

A server includes a processor and a memory for storing processor-executable instructions, and when the processor executes the instructions, related steps of the message processing method are implemented.

A computer storage medium, on which computer instructions are stored, and when the instructions are executed, relevant steps of the message processing method are implemented.

A message processing method, device, and server provided in this specification, while responding to the creation request of the target solution-based target task initiated by the initiator member, create the corresponding target task; it will also trigger the automatic establishment of the target task The target group based on the preset social application that is associated with the progress data of the target task and contains members related to the processing of the target task; and then in the specific processing of the target task, by monitoring the progress data of the target task, in When it is determined that the preset trigger condition is met, a corresponding target message is generated; and in the target group, the target message is promptly pushed to the determined target object associated with the target message, thereby simplifying user-side Operation, to accurately and timely reach relevant target messages to target objects through target groups, obtain relatively good message reach effect, and then effectively promote the processing process of target tasks.

Description of drawings

In order to illustrate the embodiments of this specification more clearly, the following will briefly introduce the drawings used in the embodiments. The drawings in the following description are only some embodiments recorded in this specification. For those of ordinary skill in the art Generally speaking, on the premise of not paying creative labor, other drawings can also be obtained based on these drawings.

Fig. 1 is a schematic diagram of an embodiment of the structural composition of a system applying the message processing method provided by the embodiment of this specification;

Fig. 2 is a schematic diagram of an embodiment of a message processing method provided by an embodiment of this specification in an example scenario;

Fig. 3 is a schematic diagram of an embodiment of a message processing method provided by an embodiment of this specification in an example scenario;

Fig. 4 is a schematic diagram of an embodiment of a message processing method provided by an embodiment of this specification in an example scenario;

Fig. 5 is a schematic diagram of an embodiment of a message processing method provided by an embodiment of this specification in an example scenario;

Fig. 6 is a schematic diagram of an embodiment of a message processing method provided by an embodiment of this specification in an example scenario;

Fig. 7 is a schematic flowchart of a message processing method provided by an embodiment of this specification;

Fig. 8 is a schematic diagram of an embodiment of a message processing method provided by an embodiment of this specification in an example scenario;

FIG. 9 is a schematic diagram of the structural composition of a server provided by an embodiment of this specification;

Fig. 10 is a schematic structural diagram of a message processing device provided by an embodiment of this specification.

Detailed ways

In order to enable those skilled in the art to better understand the technical solutions in this specification, the technical solutions in the embodiments of this specification will be clearly and completely described below in conjunction with the drawings in the embodiments of this specification. Obviously, the described The embodiments are only some of the embodiments in this specification, not all of them. Based on the embodiments in this specification, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the protection scope of this specification.

The embodiment of this specification provides a method for processing a message, and the method for processing a message can be specifically applied to a system including a server and a terminal device. Refer to FIG. 1 for details, the terminal device and the server may be connected in a wired or wireless manner to perform specific data interaction.

In this embodiment, the server may specifically include a background server that is applied to a business platform (for example, the XX solution platform that provides solution services online, etc.) and can implement functions such as data transmission and data processing. Specifically, the server may be, for example, an electronic device having functions of data calculation, storage and network interaction. Alternatively, the server may also be a software program that runs on the electronic device and provides support for data processing, storage and network interaction. In this embodiment, the number of servers included in the server is not specifically limited. Specifically, the server may be one server, several servers, or a server cluster formed by several servers.

In this embodiment, the terminal device may specifically include a type of device that is deployed on the initiator (for example, a merchant with a specific plan customization requirement) and the undertaker (for example, a technical team or enterprise that can provide a specific plan that meets the merchant's needs). ) side, front-end equipment that can realize functions such as data collection and data transmission. Specifically, the terminal device may be, for example, a desktop computer, a tablet computer, a notebook computer, a smart phone, and the like. Alternatively, the terminal device may also be a specific software application that can run on the above-mentioned front-end device. For example, it can be a platform login terminal running on a smartphone, etc. Further, a preset social application may also be installed in the terminal device. For example, a letter, a nail, etc.

For specific implementation, refer to FIG. 2 . When Merchant A wants to develop and access a solution for ordering meals by scanning codes for his restaurant, Merchant A can use a smartphone as a terminal device, and click on the platform APP icon on the terminal device to trigger the operation. Correspondingly, the terminal device may collect and respond to the above trigger operation, and generate a connection request on the first interface of the platform. The terminal device sends the above connection request to the server. The server receives and responds to the connection request, and feeds back the pre-prepared first interface data to the terminal device.

The terminal device may display the first interface to merchant A according to the received first interface data. Referring to FIG. 2 , on the above-mentioned first interface, there may be displayed theme identifiers of a plurality of preset basic schemes for merchant A to choose. For example, "scan code to pay", "scan code to park", "scan code to order" and so on. Wherein, each of the above subject identifiers is associated with the undertaker member who provides the corresponding preset basic solution. For example, the subject identifier "order by scanning the code" is associated with the technical team members of B who provide the basic solution for ordering by scanning the code.

Specifically, Merchant A can select the required preset basic plan by clicking the icon of "scan code to order" in the above-mentioned first interface. Correspondingly, the terminal device receives and responds to the above-mentioned selection operation of the merchant A, and determines that the theme identifier selected by the merchant A is "order by scanning the code".

In addition, as shown in FIG. 2 , the terminal device may also generate and pop up a custom name input box of the target item (or target task) in the above-mentioned first interface. Merchant A can enter a custom project name in the above-mentioned custom name input box, for example, "Merchant A Customized Scanning Code Ordering Solution" as the project name of the target project. Correspondingly, the terminal device may collect the item name of the target item input by merchant A as identification information for indicating the target item.

Further, the terminal device can generate a creation request about the target item; and send the creation request carrying the theme identifier selected by merchant A and the item name of the target item to the server.

Correspondingly, the server receives the above creation request, and obtains the subject identifier carried in the creation request and the project name of the target project through data parsing. Furthermore, through data analysis, it can be determined that the originator of the creation request is merchant A, and merchant A is determined as the first user object who initiates the target item.

Next, the server can determine a preset basic scheme corresponding to the theme identifier from multiple preset basic schemes as the target based on the target item according to the theme identifier "scan code order" carried in the creation request basic plan. In addition, according to the subject identification of the above-mentioned target basic plan, by querying the platform database, the B technical team member associated with the subject identification of the target basic plan can be determined as the second user object responsible for undertaking the target project and providing corresponding technical support. Then obtain the account list of the above-mentioned B technical team members based on the preset social application from the platform database.

Wherein, the above-mentioned account list may at least include the account data (for example, account name, account number, email address or mobile phone number bound during account registration, etc.) based on the preset social application of members of technical team B.

In addition, the above-mentioned account list may further include the preset labels of each member of the B technical team based on the target project. Wherein, the above-mentioned preset label can be specifically understood as being used to indicate the division of tasks undertaken by the technical team members of B when developing and processing the target project based on the target basic solution, and/or, the positions and levels in the team, etc. The data label for the information. For example, the above account list may also include the preset label "front end" for d in B technical team members, the preset label "back end" for e in B technical team members, and the preset label for f in B technical team members. Set the label "frame" and so on.

The server can respond to the creation request above, and create a target project named after the project name of the target project "Merchant A's custom scan code ordering solution" according to the target basic plan and the project name of the target project.

At the same time, the server can also generate and display a progress flow chart for the target project on the platform side according to the target basic solution (for example, the SOP process template of the target basic solution), combined with the development processing plan fed back by B technical team members.

Wherein, the progress flow chart of the target project may specifically include a plurality of sequentially connected task nodes. Wherein, each task node may respectively correspond to a specific processing step in the processing flow of the target task. In addition, each task node can further carry tag information related to the person in charge of the task node, as well as the task content contained in the task node, the planned processing time of the task node, and the preset Task node information such as the duration threshold.

While creating the target project in the above manner, the server will also be triggered to establish a target group based on the preset social application and associated with the progress flow chart of the target project.

Specifically, the server can obtain the account data of each member of the B technical team based on the preset social application user according to the account list of the B technical team members; at the same time, search the user database of the merchant A to obtain the account data of the preset social application of the merchant A. account data. Further, the server can call the data interface associated with the preset social application (for example, related Engine port), create a target group named after the target project name, which is bound to the target project. Moreover, it is also possible to associate the target group with the progress flow chart of the target project. Thus, a preset-based social application can be automatically established, including the first user object, the second user object, and the target group associated with the progress flow chart of the target project.

Further, the server may also automatically mark corresponding tags for group members in the target group according to the preset tags included in the account list. For example, the server may set the label of d in the target group as "front end" among technical team members of B in the target group.

In addition, the server can also determine g, whose label is "communication" among the members of the technical team of B in the target group, as the management object of the target group (for example, the target project's project leader, or the group owner of the target group), and open the tag setting permission for the group members of the target group for g.

Moreover, as shown in Figure 3, the server can also, in the target group, use the identity of an intelligent service assistant (or robot) to accurately push the guidance message set by the label to g in the form of @group member g to guide g According to the actual task division of the group members in the process of processing the target item, more accurately set the corresponding role tags for the group members as the group member tags in the target group.

At the same time, the above-mentioned guidance message may further include information such as how to perform initialization operations in the target group, how to use the smart assistant associated with the platform, and how to perform the process in the progress flow chart of the target project associated with the target group on the platform. Guidance information such as task processing and task submission operations.

After creating the target project, the progress flow chart of the target project, and the target group associated with the progress flow chart of the target project according to the above method, the group members in the target group can follow the progress flow chart displayed on the platform in order Process the task content of the task nodes they are responsible for. And, whenever group members complete the task content of the task node they are responsible for, they can submit the task on the platform according to the instructions. Correspondingly, the progress flow chart displayed on the platform will update the task nodes in the stuck state.

For example, as shown in FIG. 4 , in the progress flow chart displayed on the platform, the task node currently in a stop state is task node No. 3. When the B technical team member in charge of the No. 3 task node completes the task content of the task node, he can click the icon of "submit node task" on the platform. At this time, the stop state of the task node in the progress flow chart displayed on the platform will be updated: the task node in the stop state will change from the original No. 3 task node to No. 4 task node. Further, task node No. 3 may also be marked as "completed".

During the specific implementation, on the one hand, the server can monitor the progress flow chart of the target project in real time. When the stop state of the task node in the progress flow chart of the target project is monitored to be updated, for example, the task node detected to be in the stop state will change from the original Task node No. 3 becomes task node No. 4, and it can be determined that the preset first trigger condition is met. And update the task nodes that are in the stuck state. For example, No. 4 task node may be determined as the first target task node.

Next, the server can determine the task content related to the first target task node and the label information related to the person in charge of the task node by querying the progress flow chart of the target project. For example, it can be determined that the task content of the No. 4 task node is to write program codes for ordering meals by scanning codes, and it can be determined that the tag information related to the task responsible for the No. 4 task node is "backend".

Then, the server can generate a corresponding target message according to the task content. Wherein, the above-mentioned target message may specifically include task content related to the first target task node. Further, the above-mentioned target message may also include relevant information such as a planned processing duration related to the first target task node.

At the same time, the server searches in the target group bound to the target item, and finds out from the target group the group members whose label is "backend", or whose label is similar to or matches the "backend" (for example, in the target group e) among technical team members of B who are set with the label "backend" in the group, as the target object associated with the target message.

Furthermore, the server may call a data interface associated with a preset social application, and push a target message to a target object in the target group. For example, refer to FIG. 5 . In the target group, the above target message can be pushed to the group member e in the form of @group member e.

In this way, group member e can be notified in a timely manner through the above-mentioned target group based on the preset social application: the current target project has advanced to the No. 4 task node that he is responsible for, and the specific tasks involved in the task node content. In this way, a better message reaching effect can be obtained, which is helpful to advance the processing process of the target project.

During specific implementation, on the other hand, the server can also monitor the progress flow chart of the target project in real time, and accumulate the stay time of task nodes currently in the stay state. When it is detected that the staying time is longer than the preset time threshold, it is determined that the preset second trigger condition is met, and the task node currently in the staying state is determined as the second target task node.

Specifically, for example, when the server detects that the task node in the stay state changes from the original No. 3 task node to No. 4 task node, the server starts timing, and accumulates the stay time of the No. 4 task node. Then it is detected that the stay time of No. 4 task node is longer than the preset duration threshold for No. 4 task node (for example, 48 hours, etc.), the stay status of the task node in the progress flow chart of the target project is still not updated, and it is currently in If the task node in the staying state is still task node No. 4, it may be determined that the preset second trigger condition is satisfied, and the task node No. 4 may be determined as the human target task node.

Then, similarly, the server may generate prompt information about the overdue processing of the second target task node as the corresponding target message.

Then, the server can determine the target object responsible for the second target task node by searching in the target group according to the progress flow chart of the target project. And in the target group, the above target message is pushed to the target object.

Specifically, for example, the server may generate prompt information about the overdue processing of the No. 4 task node; and group member e in the target group as the target object. Then, in the target group, a reminder message about the overdue processing of task node No. 4 is pushed to group member e.

In this way, group member e can be notified in a timely manner through the above-mentioned target group based on the preset social application that the No. 4 task node that he is currently responsible for processing has expired and needs to be processed as soon as possible to avoid impact on subsequent task nodes . In this way, a better message reach effect can be obtained, and the progress of the processing process of the target project can be tracked and supervised.

In addition, the server can also monitor the progress flow chart of the target project in real time to determine the overall progress status of the target project, for example, "under implementation", "completed" and so on. Further, the server may set and update the group status label of the target group in a timely manner according to the progress status of the target task.

Specifically, for example, as shown in FIG. 6 , when the target group is first established, the group status label of the target group may be set as "in progress". When it is determined according to the progress flow chart of the target project that the processing process of the target project has been completed, the group status label of the target group may be updated to "Completed".

In this way, the members of the target group can conveniently and efficiently know the overall progress status of the target project associated with the target group according to the group status label of the target group, thereby further improving the message reaching effect.

As shown in FIG. 7 , the embodiment of this specification provides a method for processing a message. During specific implementation, the method may include the following content.

S701: Monitor the progress data of the target task, and determine whether a preset trigger condition is met.

S702: When it is determined that the preset trigger condition is met, generate a corresponding target message.

S703: Determine the target object associated with the target message in the target group according to the progress data of the target task; wherein, the target group is associated with the progress data of the target task, and the target group It includes at least a first user object and a second user object, the first user object includes the initiator member of the target task, and the second user object includes the acceptor member of the target task.

S704: In the target group, push the target message to the target object.

In some embodiments, the above message processing method can be specifically applied to a server on the platform side; it can also be applied to a terminal device with a structure such as a processor; it can also be applied to a plug-in program deployed on the terminal device and associated with the platform , for example, XX intelligent assistant, YY robot, etc.

In some embodiments, the above-mentioned target task can also be called a target project, which can specifically refer to a specific solution that is initiated by the initiator member by creating data such as a request, and requests the successor member to process and deliver it through technical support. plan. For example, merchant A initiated a solution to order food by scanning codes.

Wherein, the above-mentioned initiator member may specifically refer to a user object (for example, a certain merchant, a certain company, etc.) that has a related solution requirement, and may be recorded as the first user object. The aforementioned undertaker members may specifically refer to user objects responsible for providing related solutions (for example, a certain technical team, solution service company, etc.), which may be recorded as the second user object.

In some embodiments, the progress data of the above-mentioned target task may specifically be understood as data that can at least reflect the current processing progress of the target task in a timely manner.

In some embodiments, the progress data of the target task may specifically include: a progress flow chart about the target task; wherein, the progress flow chart of the target task is associated with the target task; the progress flow chart of the target task includes Multiple task nodes.

Specifically, the above-mentioned progress flow chart of the target task can be understood as a kind of progress data for the target task. The progress flow chart of the target task may specifically include a plurality of sequentially connected task nodes. Wherein, each task node may respectively correspond to a specific processing step in the processing flow of the target task. In addition, each task node can further carry tag information related to the person in charge of the task node, as well as the task content contained in the task node, the planned processing time of the task node, and the preset Task node information such as the duration threshold.

In some embodiments, while the target task is created according to the target basic solution, a corresponding target task progress flow chart can also be created for the target task according to the SOP process template of the target basic solution. In order to manage and monitor the processing progress of the target task according to the progress flow chart of the target task in the future.

In some embodiments, before monitoring the progress data of the target task, the method may further include the following content during specific implementation: presenting the subject identifications of multiple preset basic solutions to the first user object; wherein, the The subject identifiers are respectively associated with the undertaker members who provide the corresponding preset basic schemes; receive and respond to the creation request about the target task initiated by the first user object, and determine the preset basic scheme selected by the first user object as the target basis plan, and determine the successor member associated with the target basic plan as the second user object; create a target task based on the target basic plan, and trigger the establishment of a target group associated with the progress data of the target task.

In some embodiments, the above creation request may specifically carry the subject identifier of the preset basic solution selected by the first user object. Correspondingly, according to the topic identifier carried in the creation request, a preset basic solution corresponding to the topic identifier can be determined as the target basic solution.

In some embodiments, the creation request may further carry a target task name defined by the first user object. Furthermore, a new task may be created as the target task by using the target task name defined by the first user object as identification information according to the target basic solution. Of course, the target task can also be created according to the target basic scheme, using a random task name or task serial number as identification information.

In some embodiments, the above subject identifiers are respectively associated with the undertaker members who provide the preset basic solution corresponding to the subject identifiers. Correspondingly, the undertaker member associated with the target basic scheme can be determined according to the subject identifier selected by the first user object. Furthermore, the account list of the above-mentioned undertaker members can be obtained by querying the platform database and other methods.

In some embodiments, the above-mentioned account list may at least include the account data of the acceptor member based on the preset social application, such as account name, account number, email address or mobile phone number bound during account registration, and the like.

In some embodiments, the above-mentioned preset social application may specifically be an intra-site message different from the platform, a social application specified by the platform that has a cooperative relationship, or a social application that is selected by the first user object or the second user object from multiple The selected social application among the available social applications.

In some embodiments, the above account list may specifically include account data of the second user object based on preset social applications, and preset tags of the second user object based on target tasks. Among them, the above-mentioned preset label can be specifically understood as used to indicate the task division undertaken by a specific member of the undertaker when processing the target task based on the target basic plan, and/or, the position held in the undertaker group, Data labels for information such as grades.

In some embodiments, the aforementioned target group may include at least the first user object and the second user object. Further, the above target group may also include third-party members (which may be recorded as third user objects) that are different from the originator and the receiver, for example, customer service personnel responsible for coordination and service on the platform.

Specifically, it may respond to and invite the corresponding third-party member to join the target group as the third user object according to the invitation request about the third-party member actively initiated by the first user object or the second user object. It can also be based on the task characteristics of the created target task (for example, the processing process of the target task is cumbersome, the processing time is long, the scale is large, etc.) and/or the identity characteristics of the first user object (for example, the first user object belongs to a VIP member users, etc.), combined with the corresponding group building rules, automatically judge whether it is necessary to invite relevant third-party members to join the target group; Based on the account data of the preset social application, third-party members are pulled into the target group. Therefore, a target group including the first user object, the second user object and the third user object can be established.

In some embodiments, while creating a target task, automatic creation of a target group bound to the target task may be triggered. Wherein, the above-mentioned target group is associated with the progress data of the target task. Therefore, the message related to the processing progress of the target task can be pushed to the group members in a timely manner through the target group, so as to obtain a better reach effect and promote the processing process of the target task.

In some embodiments, the above-mentioned establishment of the target group associated with the progress data of the target task may include: obtaining the account list of the second user object based on the preset social application; retrieving and obtaining the first user The object is based on the account data of the preset social application; according to the account list of the second user object and the account data of the first user object, call the data interface associated with the preset social application, and establish the progress data association with the target task target group.

Specifically, according to the account list of the second user object and the account data of the first user object, the data interface associated with the preset social application can be called to establish a target group named after the identification information of the target task; The target group is bound to the target task, and a mapping relationship between the target group and the progress data of the target task is established, so that the target group associated with the progress data of the target task can be obtained.

In some embodiments, it is sometimes impossible to directly obtain the account data of the first user object based on the preset social application, or the first user object does not provide the account data based on the preset social application. In view of the above situation, a target group that does not include the first user object can be created first according to the account list of the second user object. Based on the target group, generate and provide the corresponding group entry link to the first user object, so that the first user object can join the target group by actively adding a group, so that at least the first user object and the second user object can be obtained. The target group for the user object.

In some embodiments, after obtaining the account list of the second user object based on the preset social application, the method may further include: calling the preset social application according to the account list of the second user object The associated data interface is used to establish a target group associated with the progress data of the target task; generate a link to the target group; and display the link to the first user object.

In some embodiments, the above group joining link may specifically be a group joining QR code associated with the target group. The first user object may use a preset social application installed on the terminal device to scan a code to join the target group. The above group joining link may also be a network link address associated with the target group. The first user object can click on the terminal device to access the network link address, join the above-mentioned target group, and so on.

Specifically, for example, refer to FIG. 8 . After the target group including only the second user object is established according to the account data of the second user object, a group information interface about the target group can be displayed to the first user object. In the group information interface, the name of the target task (or target project) bound to the target group, the subject identification of the preset basic scheme on which the target task is based, and the initiation of the target task can be displayed. Basic information such as the party, the creation time of the target task, and the project status of the target task (ie, the group status label of the target group).

In addition, in the above-mentioned group information interface, a trigger button for joining a group is further displayed. Wherein, the group entry trigger key is linked with the group entry QR code of the target group. When the first user object clicks the group entry trigger key on the group information interface, a group entry QR code linked to the group entry trigger key may be generated and displayed on the group information interface.

Correspondingly, the first user object can actively join the target group by scanning the above-mentioned QR code for joining the group through the terminal device used.

Therefore, a target group based on a preset social application that includes both the first user object and the second user object can be successfully established.

In some embodiments, when creating the above-mentioned target group, it is also possible to automatically set corresponding group member tags for the second user object in the target group according to the preset tags in the account list of the second user object .

In some embodiments, after the target group associated with the progress data of the target task is established, when the method is implemented, the following content may also be included: determine the management of the target group from the target group object, and open label setting permissions for group members for the management object; in the target group, push a guide message for label setting to the management object, so as to guide the management object to be a group in the target group Members set tags accordingly.

In some embodiments, during specific implementation, the first user object may be determined in the target group as the management object according to preset authority configuration rules. The second user object ranked first in the account list may also be determined in the target group as the management object according to the preset authority configuration rule. It is also possible to determine the preset tags in the target group as characteristic words such as "organization", "communication" and "management" according to the preset permission configuration rules, combined with the account list, or the preset tags are the same as the above-mentioned characteristic words The second user object of words with similar semantics is used as the management object.

In some embodiments, the management object can set corresponding group member tags for each member of the target group by using the above authority according to the guidance information set by the pushed tag and in combination with specific circumstances. The management object can also use the above authority to modify and adjust the wrong group member labels that were automatically set based on the preset labels.

In some embodiments, the management authority of the target group can also be developed for the management object. Based on the above-mentioned management authority, the management object can more conveniently add new group members to the target group, or delete the original group members.

In some embodiments, the aforementioned monitoring of the progress data of the target task to determine whether the preset trigger condition is met may include the following content during specific implementation: monitoring the progress flow chart of the target task, in the monitored progress flow chart of the target task When the stay state of the task node is updated, it is determined that the preset first trigger condition is met, and the updated task node in the stay state is determined as the first target task node.

In some embodiments, when it is determined that the preset trigger condition is satisfied, a corresponding target message is generated. During specific implementation, it may include: querying the progress flow chart of the target task, and determining the task content related to the first target task node ; Generate a corresponding target message according to the task content.

In some embodiments, specifically, the task content of the first target task node can be determined by querying the progress flow chart of the target task. In addition, other task node information such as tag information related to the person in charge of the first target task node, technical processing time of the first target task node, etc. can also be determined by querying the progress flow chart of the target task.

In some embodiments, during specific implementation, a corresponding target message may be generated according to the task content of the first target task node to indicate the specific task content involved in the first target task node. Wherein, the above-mentioned target message may further include the planned processing time of the first target task node, so as to remind the person in charge of the task node that the processing time can be reasonably arranged according to the planned processing time.

In some embodiments, during specific implementation, the group member tags of the members in the target group can be retrieved according to the tag information related to the person in charge of the first target task node, and a member whose tag matches the group member tag can be found as the target object . Furthermore, the above-mentioned target message can be targetedly pushed to the target object in the target group through the data interface associated with the preset social application and through an information channel such as a CCM message channel.

In some embodiments, the progress data of the above-mentioned monitoring target task is determined to determine whether the preset trigger condition is met. During specific implementation, the following content may also be included: monitoring the progress flow chart of the target task, and accumulating Duration of stay: When the duration of the stay is detected to be greater than the preset duration threshold, it is determined that the preset second trigger condition is met, and the task node currently in the stay state is determined as the second target task node.

In some embodiments, when it is determined that the preset trigger condition is met, a corresponding target message is generated. During specific implementation, it may include: generating prompt information about the processing overdue of the second target task node as the corresponding target message .

In some embodiments, during specific implementation, the member responsible for the second target task node can be determined in the target group as the target object; and then through information channels such as CCM message channels, in the target group, there are Push the target message to the target object selectively.

In some embodiments, when the method is implemented, it may also include the following content: monitor the progress flow chart of the target task, determine the progress status of the target task; update the group status label of the target group according to the progress status of the target task .

Specifically, when the target group is just created, the group status label of the target group may be set to "in progress". According to the progress flow chart of the target task, it is monitored that the processing flow of the target task has been processed, and the group status label of the target group can be updated to "Completed". According to the progress flow chart of the target task, it is detected that the processing flow of the target task is suspended due to some reasons, and the group status label of the target group can be updated to "paused". In this way, the overall progress status of the target task can be more easily identified through the group status label of the target group.

It can be seen from the above that the message processing method provided by the embodiment of this specification, while responding to the creation request based on the target solution initiated by the initiator member, creates the corresponding target task; it will also trigger the automatic establishment of progress data related to the target task A target group that is associated and contains relevant members; then, during the specific processing of the target task, when the progress data of the target task is determined to meet the preset trigger conditions, a corresponding target message can be generated; and In the target group, the target message is pushed to the determined target object associated with the target message in a timely manner, thereby simplifying the operation on the user side, and obtaining a better message reaching effect, and effectively promoting the target task. process.

The embodiment of this specification also provides a message processing method. Wherein, when the method is specifically implemented, the following content may be included: responding to the creation request initiated by the first user object, creating a target task based on the target basic scheme; wherein, the target basic scheme is associated with the second user object responsible for undertaking the target task Obtain the account list of the second user object based on the preset social application; call the data interface associated with the preset social application according to the account list of the second user object, and establish the target group associated with the progress data of the target task group; wherein, the target group is used to push target messages related to target tasks.

In some embodiments, according to the account list of the second user object, the data interface associated with the preset social application is invoked to establish the target group associated with the progress data of the target task. In specific implementation, it may include: Retrieve and acquire the account data of the first user object based on the preset social application; call the data interface associated with the preset social application according to the account data of the first user object based on the preset social application and the account list of the second object , establishing a target group associated with the progress data of the target task.

In some embodiments, according to the account list of the second user object, the data interface associated with the preset social application is invoked to establish the target group associated with the progress data of the target task. In specific implementation, it may include: According to the account list of the second user object, call the data interface associated with the preset social application, establish the target group associated with the progress data of the target task; generate a group entry link about the target group, and send to The first user object displays the group joining link, so that the first user object actively joins the target group according to the above group joining link, so that a target group including at least the first user object and the second user object can be obtained.

Through the above-mentioned embodiment, while creating a target task based on the target basic scheme, the automatic creation of a target group associated with the progress data of the target task can be triggered, so that the target group based on the preset social application can be used to send The target object in the target group pushes the target message, so that a relatively good message reaching effect can be obtained.

The embodiment of this specification also provides a server, including a processor and a memory for storing processor-executable instructions. When the processor is specifically implemented, it can perform the following steps according to the instructions: monitor the progress data of the target task, and determine whether the A preset trigger condition; when it is determined that the preset trigger condition is satisfied, a corresponding target message is generated; according to the progress data of the target task, a target object associated with the target message is determined in the target group; Wherein, the target group is associated with the progress data of the target task, the target group includes at least a first user object and a second user object, the first user object includes a member of the initiator of the target task, and the The second user object includes the acceptor members of the target task; in the target group, the target message is pushed to the target object.

In order to complete the above instructions more accurately, as shown in FIG. 9 , the embodiment of this specification also provides another specific server, wherein the server includes a network communication port 901, a processor 902, and a memory 903. Internal cables are connected so that each structure can perform specific data interactions.

Wherein, the processor 902 can specifically be used to monitor the progress data of the target task, determine whether the preset trigger condition is satisfied; if it is determined that the preset trigger condition is met, generate a corresponding target message; The progress data of the task, the target object associated with the target message is determined in the target group; wherein, the target group is associated with the progress data of the target task, and the target group includes at least the first user object and a second user object, the first user object includes the initiator member of the target task, and the second user object includes the acceptor member of the target task.

The network communication port 901 may specifically be used to push the target message to the target object in the target group.

The memory 903 may specifically be used to store corresponding instruction programs.

In this embodiment, the network communication port 901 may be a virtual port that is bound with different communication protocols so as to send or receive different data. For example, the network communication port may be a port responsible for web data communication, may also be a port responsible for FTP data communication, or may be a port responsible for mail data communication. In addition, the network communication port may also be a physical communication interface or a communication chip. For example, it can be a wireless mobile network communication chip, such as GSM, CDMA, etc.; it can also be a Wifi chip; it can also be a Bluetooth chip.

In this embodiment, the processor 902 may be implemented in any suitable manner. For example, a processor may take the form of a microprocessor or a processor and a computer-readable medium storing computer-readable program code (such as software or firmware) executable by the (micro)processor, logic gates, switches, application specific integrated circuits ( Application Specific Integrated Circuit, ASIC), programmable logic controllers and embedded microcontrollers, etc. This description is not limiting.

In this embodiment, the memory 903 may include multiple levels. In a digital system, as long as it can store binary data, it can be a memory; in an integrated circuit, a circuit that has no physical form and has a storage function is also called a memory. , such as RAM, FIFO, etc.; in the system, storage devices in physical form are also called memory, such as memory sticks, TF cards, etc.

The embodiment of this specification also provides another server, including a processor and a memory for storing processor-executable instructions. When the processor is specifically implemented, it can perform the following steps according to the instructions: respond to the creation request initiated by the first user object , create a target task based on the target basic scheme; wherein, the target basic scheme is associated with the second user object responsible for undertaking the target task; obtain the account list of the second user object based on the preset social application; according to the second user object The account list calls a data interface associated with a preset social application to establish a target group associated with the progress data of the target task; wherein the target group is used to push target messages related to the target task.

The embodiment of this specification also provides a computer storage medium based on the above message processing method, the computer storage medium stores computer program instructions, and when the computer program instructions are executed, it is realized: monitor the progress data of the target task, determine whether the preset trigger condition is met; if it is determined that the preset trigger condition is met, a corresponding target message is generated; according to the progress data of the target task, the target associated with the target message is determined in the target group object; wherein, the target group is associated with the progress data of the target task, the target group includes at least a first user object and a second user object, and the first user object includes a member of the initiator of the target task, The second user object includes the acceptor member of the target task; in the target group, the target message is pushed to the target object.

In this embodiment, the above storage medium includes but not limited to random access memory (Random Access Memory, RAM), read-only memory (Read-Only Memory, ROM), cache (Cache), hard disk (Hard DiskDrive, HDD) or storage Card (Memory Card). The memory may be used to store computer program instructions. The network communication unit may be an interface for performing network connection and communication, which is set according to the standards stipulated in the communication protocol.

In this embodiment, the specific functions and effects realized by the program instructions stored in the computer storage medium can be explained in comparison with other implementation manners, and will not be repeated here.

The embodiment of this specification also provides another computer storage medium based on the above-mentioned message processing method, the computer storage medium stores computer program instructions, and when the computer program instructions are executed, it is implemented: responding to the message initiated by the first user object Create a request to create a target task based on the target basic plan; wherein, the target basic plan is associated with the second user object responsible for undertaking the target task; obtain the account list of the second user object based on the preset social application; according to the second user The account list of the object calls the data interface associated with the preset social application to establish a target group associated with the progress data of the target task; wherein the target group is used to push target messages related to the target task.

Referring to Figure 10, at the software level, the embodiment of this specification also provides a message processing device, which may specifically include the following structural modules:

The monitoring module 1001 can specifically be used to monitor the progress data of the target task, and determine whether a preset trigger condition is met;

The generating module 1002 can be specifically configured to generate a corresponding target message when it is determined that a preset trigger condition is met;

The determination module 1003 may be specifically configured to determine the target object associated with the target message in the target group according to the progress data of the target task; wherein, the target group is associated with the progress data of the target task , the target group includes at least a first user object and a second user object, the first user object includes the initiator member of the target task, and the second user object includes the successor member of the target task;

The push module 1004 may be specifically configured to push the target message to the target object in the target group.

It should be noted that the units, devices, or modules described in the above embodiments may be implemented by computer chips or entities, or by products with certain functions. For the convenience of description, when describing the above devices, functions are divided into various modules and described separately. Of course, when implementing this specification, the functions of each module can be implemented in one or more pieces of software and/or hardware, and modules that implement the same function can also be implemented by a combination of multiple sub-modules or sub-units. The device embodiments described above are only illustrative. For example, the division of the units is only a logical function division. In actual implementation, there may be other division methods. For example, multiple units or components can be combined or integrated. to another system, or some features may be ignored, or not implemented. In another point, the mutual coupling or direct coupling or communication connection shown or discussed may be through some interfaces, and the indirect coupling or communication connection of devices or units may be in electrical, mechanical or other forms.

This specification also provides another message processing device, including the following structural modules: a creation module, which can specifically be used to respond to the creation request initiated by the first user object, and create a target task based on the target basic scheme; wherein, the target basic The scheme is associated with the second user object responsible for undertaking the target task; the obtaining module can specifically be used to obtain the account list of the second user object based on the preset social application; the establishment module can specifically be used to obtain the account list based on the second user object , calling a data interface associated with a preset social application, and establishing a target group associated with progress data of the target task; wherein, the target group is used to push target messages related to the target task.

It can be seen from the above that based on the message processing device provided by the embodiment of the present specification, the operation can be simplified, and a better message reaching effect can be obtained, so as to effectively promote the processing process of the target task.

Although the description provides the method operation steps as described in the embodiment or the flowchart, more or less operation steps may be included based on conventional or non-inventive means. The sequence of steps enumerated in the embodiments is only one of the execution sequences of many steps, and does not represent the only execution sequence. When executed by an actual device or client product, the methods shown in the embodiments or drawings can be executed sequentially or in parallel (such as a parallel processor or multi-thread processing environment, or even a distributed data processing environment). The term "comprising", "comprising" or any other variation thereof is intended to cover a non-exclusive inclusion such that a process, method, product, or apparatus comprising a set of elements includes not only those elements, but also other elements not expressly listed elements, or also elements inherent in such a process, method, product, or apparatus. Without further limitations, it is not excluded that there are additional identical or equivalent elements in a process, method, product or device comprising said elements. The words first, second, etc. are used to denote names and do not imply any particular order.

Those skilled in the art also know that, in addition to realizing the controller in a purely computer-readable program code mode, it is entirely possible to make the controller use logic gates, switches, application-specific integrated circuits, programmable logic controllers, and embedded The same function can be realized in the form of a microcontroller or the like. Therefore, this kind of controller can be regarded as a hardware component, and the devices included in it for realizing various functions can also be regarded as the structure in the hardware component. Or even, means for realizing various functions can be regarded as a structure within both a software module realizing a method and a hardware component.

The specification may be described in the general context of computer-executable instructions, such as program modules, being executed by a computer. Generally, program modules include routines, programs, objects, components, data structures, classes, etc. that perform particular tasks or implement particular abstract data types. The present description may also be practiced in distributed computing environments where tasks are performed by remote processing devices that are linked through a communications network. In a distributed computing environment, program modules may be located in both local and remote computer storage media including storage devices.

From the description of the above embodiments, it can be seen that those skilled in the art can clearly understand that this specification can be implemented by means of software plus a necessary general hardware platform. Based on this understanding, the technical solutions in this specification can be embodied in the form of software products in essence. The computer software products can be stored in storage media, such as ROM/RAM, magnetic disks, optical disks, etc., and include several instructions to make a A computer device (which may be a personal computer, a mobile terminal, a server, or a network device, etc.) executes the methods described in each embodiment or some parts of the embodiments of this specification.

Each embodiment in this specification is described in a progressive manner, and the same or similar parts of each embodiment can be referred to each other, and each embodiment focuses on the difference from other embodiments. This specification can be used in numerous general purpose or special purpose computer system environments or configurations. Examples: personal computers, server computers, handheld or portable devices, tablet-type devices, multiprocessor systems, microprocessor-based systems, set-top boxes, programmable electronic devices, network PCs, minicomputers, mainframe computers, including the above A distributed computing environment for any system or device, and more.

Although the description has been described by way of example, those of ordinary skill in the art know that there are many variations and changes in the description without departing from the spirit of the description, and it is intended that the appended claims cover such modifications and changes without departing from the spirit of the description.

Claims (15)

1. A message processing method, comprising: Monitor the progress data of the target task to determine whether the preset trigger conditions are met; When it is determined that the preset trigger condition is met, a corresponding target message is generated; According to the progress data of the target task, the target object associated with the target message is determined in the target group; wherein, the target group is associated with the progress data of the target task, and the target group includes at least a first user object and a second user object, the first user object includes the initiator member of the target task, and the second user object includes the successor member of the target task; In the target group, push the target message to the target object. 2. The method of claim 1, prior to monitoring the progress data of the target task, the method further comprising: Presenting the subject identifiers of a plurality of preset basic schemes to the first user object; wherein, the subject identifiers are respectively associated with the undertaker members who provide the corresponding preset basic schemes; Receive and respond to the creation request about the target task initiated by the first user object, determine the preset basic plan selected by the first user object as the target basic plan, and determine the successor member associated with the target basic plan as the second user object ; Create a target task based on the target basic solution, and trigger the establishment of a target group associated with the progress data of the target task. 3. The method according to claim 2, establishing a target group associated with the progress data of the target task, comprising: Acquiring the account list of the second user object based on the preset social application; Retrieving and acquiring account data of the first user object based on a preset social application; According to the account list of the second user object and the account data of the first user object, a data interface associated with a preset social application is invoked to establish a target group associated with the progress data of the target task. 4. The method according to claim 3, after acquiring the account list of the second user object based on the preset social application, the method further comprises: According to the account list of the second user object, call the data interface associated with the preset social application, and establish the target group associated with the progress data of the target task; generating an inbound link for the target group; The joining link is displayed to the first user object. 5. The method according to claim 3, wherein the account list includes account data of the second user object based on preset social applications, and preset tags of the second user object based on target tasks. 6. The method of claim 3, after establishing the target group associated with the progress data of the target task, the method further comprising: Determining the management object of the target group from the target group, and opening the label setting authority for the group members to the management object; In the target group, push a label setting guide message to the management object, so as to guide the management object to set corresponding labels for group members in the target group. 7. The method according to claim 1, wherein the progress data of the target task comprises: a progress flow chart about the target task; wherein, the progress flow chart of the target task is associated with the target task; the progress flow of the target task The graph contains multiple task nodes. 8. The method according to claim 7, monitoring the progress data of the target task, determining whether a preset trigger condition is met, comprising: Monitoring the progress flow chart of the target task, when the stop state of the task node in the progress flow chart of the monitoring target task is updated, it is determined that the preset first trigger condition is met; and the updated task node in the stop state is determined as The first target task node. 9. The method according to claim 8, when it is determined that a preset trigger condition is met, generating a corresponding target message, comprising: Query the progress flow chart of the target task, and determine the task content related to the first target task node; According to the task content, a corresponding target message is generated. 10. The method according to claim 8, monitoring the progress data of the target task, determining whether a preset trigger condition is met, further comprising: Monitor the progress flow chart of the target task, and accumulate the stay time of the task nodes currently in the stay state; When it is detected that the staying time is longer than the preset time threshold, it is determined that the preset second trigger condition is met; and the task node currently in the staying state is determined as the second target task node. 11. The method according to claim 10, when it is determined that a preset trigger condition is met, generating a corresponding target message, comprising: Prompt information about the overdue processing of the second target task node is generated as a corresponding target message. 12. The method of claim 7, further comprising: Monitor the progress flow chart of the target task to determine the progress status of the target task; Update the group status label of the target group according to the progress status of the target task. 13. A message processing device, comprising: The monitoring module is used to monitor the progress data of the target task and determine whether the preset trigger condition is met; A generating module, configured to generate a corresponding target message when it is determined that a preset trigger condition is met; A determining module, configured to determine a target object associated with the target message in a target group according to the progress data of the target task; wherein, the target group is associated with the progress data of the target task, and the The target group includes at least a first user object and a second user object, the first user object includes the initiator member of the target task, and the second user object includes the successor member of the target task; A push module, configured to push the target message to the target object in the target group. 14. A server, comprising a processor and a memory for storing instructions executable by the processor, and implementing the steps of the method according to any one of claims 1 to 12 when the processor executes the instructions. 15. A computer storage medium, on which computer instructions are stored, and the steps of the method according to any one of claims 1 to 12 are implemented when the instructions are executed.

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