CN113095750A - Unmanned express receiving and dispatching system, express dispatching method and express receiving method - Google Patents
Unmanned express receiving and dispatching system, express dispatching method and express receiving method Download PDFInfo
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Abstract
The invention relates to the technical field of logistics, and provides an unmanned express receiving and dispatching system, a delivery method and an express receiving method. The unmanned express receiving and dispatching system comprises: the system comprises a first robot, a second robot and a third robot, wherein the first robot is suitable for driving outdoors and is configured to carry out express delivery transportation between an express delivery station and a designated handover area; and a second robot adapted to travel through a building and configured to perform express delivery between the designated hand-over area and a target area. According to the scheme of the invention, the first robot and the second robot are mutually matched based on the respective moving capabilities of the first robot and the second robot, so that the express can reach the expected area without manual intervention, the labor cost is reduced, the express delivery efficiency of machine delivery is improved, and unmanned delivery of the express of 'last kilometer + last 100 meters' is realized in a real sense.
Description
Technical Field
The invention relates to the technical field of logistics, in particular to an unmanned express receiving and dispatching system, a delivery method and an express receiving method.
Background
Most of the current express delivery (including takeaway) adopts a manual delivery mode, when a courier delivers the express delivery, if a user is not at home or the user cannot take the express delivery in time due to various reasons (such as nap, lunch, exercise, watching children, caring for patients and the like), the courier usually puts the express delivery in a collection point (such as a vegetable and bird post station, an express delivery cabinet or a community entrance guard and the like), and sends pickup information or directly calls the pickup information to the user through a system, so that the user can go to the collection point by himself to pick up the express delivery. However, in the whole express delivery process, the time for the courier to wait and contact the user is occupied, the courier delivery efficiency is greatly reduced, and the user is easy to have bad experience due to being forced to take a place before the delivery.
In contrast, a scheme of delivering the express delivery by using the robot is tried on the market at present, namely, the mobile robot is controlled by the server to come and go between the express delivery station and the user so as to realize automatic delivery of the express delivery. However, in the process of implementing the scheme of the present application, the inventors of the present application find that the current scheme of delivering the express delivery by using the robot has at least the following disadvantages:
1) the distribution mode is too single, and generally, the robot can only transport one target express at a time, so that the distribution efficiency is influenced;
2) the robot has limited moving capacity, many areas can not reach the robot, and when people live, users need to go to the target position where the robot reaches in a matched manner to take or send the express, so that the 'last kilometer + last 100 meters' unmanned distribution of express delivery in a real sense is not realized.
Therefore, the invention provides a novel unmanned express delivery scheme.
Disclosure of Invention
In view of the above, the present invention is directed to an unmanned express delivery system, so as to at least partially solve the above technical problems.
In order to achieve the purpose, the technical scheme of the invention is realized as follows:
an unmanned express delivery receiving and dispatching system, comprising: the system comprises a first robot, a second robot and a third robot, wherein the first robot is suitable for driving outdoors and is configured to carry out express delivery transportation between an express delivery station and a designated handover area; and a second robot adapted to travel through a building and configured to perform express delivery between the designated hand-over area and a target area.
Further, unmanned express delivery system still includes: the intelligent container is provided with a plurality of cells and is configured to store the express items in the cells based on a preset rule and generate corresponding express item storage information so that the first robot and the second robot can transport the express items in a mode of transporting the intelligent container; the express mail storage information comprises intelligent container identification information, cell identification information of an intelligent container and express mail information corresponding to express mails stored in each cell.
Further, unmanned express delivery system still includes: a server adapted to communicate with the first robot, the second robot, and the intelligent container, and configured to perform one or more of:
acquiring express delivery storage information from the intelligent container, and sending an express delivery instruction to the first robot and the second robot, wherein the express delivery instruction comprises the express storage information, designated handover area position information and/or target area position information;
acquiring the number of express mails in the intelligent container in real time to judge whether the express mail taking is finished or not, if so, sending a container recovery instruction to the first robot and/or the second robot, wherein the container recovery instruction comprises identification information of the intelligent container;
and sending a express receiving instruction to the first robot and the second robot, wherein the express receiving instruction comprises position information of a target area corresponding to the express receiving point, user order information and/or the identification information of the intelligent container.
Further, the first robot being configured to perform express delivery between the express delivery station and the designated hand-off area includes: responding to the express delivery instruction, loading one or more target intelligent containers from the express delivery station according to the intelligent container identification information, and transporting the target intelligent containers to the appointed handover area for unloading; or responding to the container recovery instruction, and transporting the corresponding intelligent container from the appointed handover area to the express delivery station according to the intelligent container identification information; or responding to the express receiving instruction, and transporting the corresponding intelligent container at the appointed handover area to the express delivery station according to the intelligent container identification information.
Further, the second robot being configured to perform transportation between the designated handover area and a target area includes: responding to the express delivery instruction, loading a corresponding target intelligent container from the appointed handover area according to the intelligent container identification information, and transporting the target intelligent container to the target area; or responding to the container recovery instruction, and transporting the corresponding target intelligent container back to the appointed handover area according to the intelligent container identification information; or responding to the express receiving instruction, transporting the intelligent container corresponding to the intelligent container identification information to the target area corresponding to the express taking point, and after the user finishes throwing express to the intelligent container, continuing to transport the intelligent container to the target area corresponding to the next express taking point or transporting the intelligent container back to the appointed handing-over area.
Further, when the couriers in the target intelligent container exist in different target areas, the second robot being configured to transport the target intelligent container to the target areas comprises: the target intelligent container is conveyed to one target area and waits for a user to take a delivery, whether the target intelligent container still has an express which is not delivered is judged in real time, if yes, the target intelligent container is continuously delivered to the next target area, and if not, the target intelligent container is conveyed back to the appointed handover area; or the target intelligent container is transported to a preset express delivery placing area and unloaded, after unloading is completed, the target intelligent container returns to the appointed handover area to continue transportation of the next target intelligent container, and in response to the container recovery instruction, the corresponding target intelligent container is transported from the express delivery placing area to the appointed handover area according to the intelligent container identification information.
Further, the second robot or the server is further configured to: and after the second robot finishes loading the target intelligent container, notifying a corresponding user to take the express item according to express information of each express item in the target intelligent container.
Furthermore, the intelligent container is also provided with a human-computer interaction module, and the human-computer interaction module is used for verifying the identity of the user and opening the corresponding cell after the verification is passed so that the user can put in or take out the express.
Compared with the prior art, the unmanned express receiving and dispatching system has the following advantages:
(1) the unmanned express receiving and dispatching system enables the first robot and the second robot to be mutually matched based on the respective moving capabilities of the first robot and the second robot so that express can reach a desired area without manual intervention, thereby reducing the labor cost, improving the efficiency of machine delivery express delivery, and realizing unmanned delivery of express 'last kilometer + last 100 meters' in a real sense.
(2) According to the express receiving and dispatching system, the first robot can transport a plurality of express items once or for a plurality of times for the same unit building and place the express items in the corresponding designated exchange area, and the second robot can transport the express items placed in the corresponding designated exchange area in batches for different floors, so that the distribution mode that the existing robot can only transport one target express item at a time is improved, and the distribution efficiency of the robot is improved.
Another object of the present invention is to provide an unmanned express delivery method, so as to at least partially solve the above technical problems.
In order to achieve the purpose, the technical scheme of the invention is realized as follows:
an unmanned express delivery method comprises the following steps: at a server side, sending a express delivery instruction to a first robot and a second robot, wherein the express delivery instruction comprises express storage information of express in an intelligent container, position information of a specified handover area and/or position information of a target area, and the express storage information comprises identification information of the intelligent container, cell identification information of the intelligent container and express information corresponding to express stored in each cell; at a first robot end, responding to the express delivery instruction, loading one or more target intelligent containers from an express delivery station according to the intelligent container identification information, and transporting the target intelligent containers to a specified handover area for unloading; and responding to the express dispatch instruction at the second robot end, loading a corresponding target intelligent container from the appointed handover area according to the intelligent container identification information, and transporting the target intelligent container to the target area.
Compared with the prior art, the unmanned express delivery method has the same advantages as the unmanned express receiving and sending system, and is not described again here.
Another object of the present invention is to provide an unmanned express receiving method to at least partially solve the above technical problems.
In order to achieve the purpose, the technical scheme of the invention is realized as follows:
an unmanned express receiving method comprises the following steps: at a server side, sending a express receiving instruction to a first robot and a second robot, wherein the express receiving instruction comprises position information of a target area corresponding to a pickup point, user order information, position information of a designated handover area and/or identification information of an intelligent container; at the second robot end, responding to the express receiving instruction, transporting the intelligent container to a target area corresponding to the express receiving point, and after a user finishes putting express to the intelligent container, transporting the intelligent container to a designated handover area; and responding to the express receiving instruction at the first robot end, and transporting the corresponding intelligent container at the appointed handover area to the express delivery station according to the intelligent container identification information.
Compared with the prior art, the unmanned express receiving and sending method has the same advantages as the unmanned express receiving and sending system, and the detailed description is omitted.
Additional features and advantages of the invention will be set forth in the detailed description which follows.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate an embodiment of the invention and, together with the description, serve to explain the invention and not to limit the invention. In the drawings:
fig. 1 is a schematic structural diagram of an unmanned express delivery receiving and dispatching system according to an embodiment of the present invention;
fig. 2 is a schematic flow chart of an unmanned express delivery method according to another embodiment of the present invention;
fig. 3 is a flowchart showing an application example of an unmanned express delivery method according to another embodiment of the present invention;
fig. 4 is a schematic flow chart of an unmanned express delivery pickup method according to another embodiment of the present invention; and
fig. 5 is a flowchart showing an application example of an unmanned express delivery method according to another embodiment of the present invention.
Description of reference numerals:
100. a first robot; 200. a second robot; 300. an intelligent container; 400. and (4) a server.
Detailed Description
In addition, the embodiments of the present invention and the features of the embodiments may be combined with each other without conflict.
The present invention will be described in detail below with reference to the accompanying drawings in conjunction with embodiments.
Fig. 1 is a schematic structural view of an unmanned express delivery receiving and dispatching system according to an embodiment of the present invention. As shown in fig. 1, the unmanned express delivery receiving and dispatching system includes: a first robot 100 adapted to travel outdoors and configured to perform express delivery between an express delivery station and a designated hand-off area; and a second robot 200 adapted to travel through a building and configured to perform express delivery between the designated handover area and the target area.
In the example, for express delivery from the express delivery station to the target area, a designated handover area is determined between the express delivery station and the target area, and the designated handover area refers to an area where the first robot 100 and the second robot 200 perform container handover transportation. Further, the target area is, for example, a higher floor of a certain unit building, which is determined by a destination address corresponding to the express, and the designated handover area is, for example, an express delivery area set in front of the unit building. Here, the position information on the designated handover area and the designated target area may be stored in advance in a control system of the corresponding robot, or may be notified to the corresponding robot in real time through other means (e.g., a server hereinafter), so that the corresponding robot can perform path navigation based on the corresponding position information. Based on this, in this example, the express delivery is transported from the express delivery station to the express delivery exclusive area in front of the unit building by the first robot 100 adapted to travel outdoors, and then the express delivery is transported from the express delivery exclusive area to the designated area of the corresponding floor by the second robot 200 adapted to travel in the building.
As can be seen from this example, the first robot 100 and the second robot 200 cooperate with each other based on their own mobility to enable the express to reach the desired area without human intervention, which reduces the labor cost and improves the efficiency of machine delivery of the express. Furthermore, the corresponding target area can be planned to the designated area of the floor, even to the door of the user, and further the unmanned delivery of express delivery of 'last kilometer + last 100 meters' is realized in a real sense. Furthermore, the first robot 100 can transport a plurality of express items at a time or transport express items multiple times for the same unit building and place the express items in the corresponding designated exchange area, and the second robot 200 can transport express items placed in the corresponding designated exchange area in batches for different floors, so that the distribution mode that the existing robot can only transport one target express item at a time is improved, and the distribution efficiency of the robot is improved.
It should be noted that, for simplicity of description, the following application of the unmanned courier-receiving system is mainly based on an example of courier delivery from a courier station to a target area, and a courier receiving process from the target area to the courier station is understood and specifically exemplified for the courier delivery process.
It should be noted that the "handover" refers to the handover between the first robot 100 and the second robot 200 in terms of the transportation path, and does not mean that the first robot 100 has to wait for the second robot 200 to take a part in a designated exchange area. In fact, the first robot 100 and the second robot 200 can work independently, the first robot 100 can return after unloading the express mail in the designated exchange area without waiting for the second robot 200, and the second robot 200 can load the express mail in the designated exchange area at any time without the notification of the first robot 100. However, it is understood that the first robot 100 and the second robot 200 may also perform information interaction to ensure smooth delivery of the express mail, and the information interaction related between the two will be specifically described below with reference to examples, and will not be described herein again.
With continued reference to fig. 1, in a preferred embodiment, the unmanned courier transceiver system may further include: the intelligent container 300 is provided with a plurality of cells and is configured to store the express items in the cells based on preset rules and generate corresponding express item storage information, so that the first robot 100 and the second robot 200 transport the express items in a mode of transporting the intelligent container.
The express mail storage information comprises intelligent container identification information, cell identification information of an intelligent container and express mail information corresponding to express mails stored in each cell. The intelligent container identification information and the cell identification information are respectively used for showing the identity of a corresponding container or cell, and the express delivery information mainly refers to names, contact ways, addresses, commodity information and the like of a receiver and a sender extracted from a corresponding express delivery bill.
In a more preferred embodiment, the preset rule may be that express mails of the same building number, the same unit, better the same floor or adjacent floors are distributed to the same intelligent container. Based on this, the information such as the building number, the unit number, the floor and the like in the address information shown in the express information can be referred to set the identification information of the intelligent container, so that the express information, the identification information of the intelligent container, the identification information of the unit cell and the like are associated, that is, the express can correspond to one express information, one identification information of the intelligent container and one identification information of the unit cell for the express in one unit cell in the intelligent container by setting a preset rule. For example, the intelligent container identification information is represented as a-d-c or a-d-c1-c2, where a represents a floor number, d represents a unit number, c represents a floor, and c1-c2 represents from floor c1 to floor c 2. Accordingly, after express items arrive at the express delivery station, all express items of the unit A of the building 1 can be placed into the intelligent container a-1 manually, by using a robot or by other means, and all express items of the unit A of the building 2 can be placed into the intelligent container a-2. Preferably, the method can be further subdivided, for example, all express deliveries of 10 layers of units in the A building 1 are put into an intelligent container a-1-10, all express deliveries of 20 layers of units in the A building 1 are put into the intelligent container a-1-20, or all express deliveries of 1 layer to 5 layers of units in the A building 1 are put into the intelligent container a-1-1-5, all express deliveries of 6 layers to 10 layers of units in the A building 1 are put into a cell a-1-6-10, and the like. Similarly, all the express deliveries of the building B are put into the intelligent container B, and all the express deliveries of the building C are put into the intelligent container C, which is not repeated herein.
After the express sorting of the intelligent containers is completed, the first robot 100 and the second robot 200 can realize express delivery by directly transporting the intelligent containers 300. For example, the first robot 100 can transport a plurality of intelligent containers to a designated handover area at a time according to the identification information of the intelligent containers, such as the intelligent containers a-1-1, a-1-2 … … a-1-10, etc. to a designated exchange area in front of the unit A building 1 and unload the containers; the second robot 200 can select one intelligent container to be transported to a corresponding target area from the designated handover area at a time according to the intelligent container identification information, for example, the intelligent containers a-1-10 are transported to the designated area of the corresponding A building 1 unit 10 layer. Accordingly, when the second robot 200 performs the distribution task, because the express in each intelligent container belongs to the same unit in the same building, even the same floor, when the second robot carries the intelligent container for distribution, the second robot can directly unload the intelligent container to a specified area in the building, such as a corner of 5 floors, near the doorway of an office area of 10 floors, and the like, and at this time, only the user of the building, the floor or the adjacent floor needs to get the delivery.
Therefore, the first robot 100 or the second robot 200 can transport a plurality of express items at a time, and the distribution efficiency of the two robots can be improved by setting the express item storage rule of the intelligent container.
In other embodiments, the intelligent container 300 is further configured with a human-computer interaction module, such as a display screen, for verifying the identity of the user and opening the corresponding cell for the user to drop or take out the express delivery after the verification is passed. For example, the user may complete the authentication by a face-brushing authentication method, an identification card information authentication method, a fingerprint authentication method, a user preset gesture (e.g., drawing a "V") or a preset password.
In a preferred embodiment, the express mail storage information may be generated in a form of a two-dimensional code and attached to a corresponding position of the intelligent container, and the first robot or the second robot 200 may be configured with a scanning device so that the express mail storage information is known by scanning the two-dimensional code for express mail transportation. In another preferred embodiment, the interaction between the two robots and the intelligent container about the express delivery information is performed by setting a server.
With continued reference to fig. 1, in this another preferred embodiment, the unmanned courier transceiver system may further include: a server 400 adapted to communicate with the first robot 100, the second robot 200 and the intelligent container 300. It should be noted that, in the embodiment of the present invention, the first robot 100 is, for example, an outdoor robot (also called a big robot), such as an intelligent logistics robot produced in kyoto, ali, etc., and such a robot is similar to a transport vehicle and can complete outdoor express mail transport; the second robot 200 is, for example, an indoor robot (also called a small robot or a building robot) which can transport express items in a building by entrance guard and elevator boarding under the control of an upper computer; the intelligent container 300 can be obtained, for example, by modifying an existing intelligent express delivery cabinet; the server 400 may be a conventional server or a cloud server, which may be used as the brain of the whole unmanned express delivery system to control the first robot 100, the second robot 200 and the intelligent container 300. In addition, the server 400 may also communicate with an intelligent terminal of the user, a charging pile for charging the second robot, an elevator through which the second robot passes, an entrance guard, and the like, so as to interact with the express mail information of the user and control the operation of the second robot.
For the dispatch process, the server 400 can be configured to perform any of the following two aspects to enable control of the first robot 100, the second robot 200 and the intelligent container 300.
In a first aspect, the server 400 may be configured to obtain the courier deposit information from the intelligent container 300 and send a courier dispatch instruction including the courier deposit information to the first robot 100 and the second robot 200. The express delivery instruction comprises express storage information, appointed handover area position information and/or target area position information
For example, the server 400 may be installed in an express delivery station and synchronize express delivery information, first robot-related information, second robot-related information, intelligent container-related information, and the like in the express delivery station in real time. For this first aspect, the server 400 may send the dispatch instructions to the first robot 100 and the second robot 200 upon detecting that the express delivery is complete or the container is full or in response to manual control. In particular, the following two sub-aspects may be included.
1) An express dispatch instruction is sent to the first robot 100.
For example, when the server 400 determines that a dispatch is currently required according to the stored information, it sends a dispatch instruction to the first robot 100, where the dispatch instruction may include identification information of intelligent containers (e.g., intelligent containers a, b, and c) and location information of a designated handover area (e.g., a doorway of a building).
Further, the first robot 100 may be configured to load one or more target intelligent containers from the express station according to the intelligent container identification information and transport the target intelligent containers to the designated handover area for unloading in response to the express dispatch instruction. Taking the container loaded by the first robot as the express loaded with the A building users as an example, the target intelligent container is the intelligent container loaded with the A building users express, and the intelligent container loaded with the B building users express is not mistakenly loaded.
2) An express dispatch instruction is sent to the second robot 200.
For example, the server 400 also sends a dispatch instruction to the second robot 200 to notify the second robot 200 to pick up goods in the designated delivery area. It should be noted that the server 400 does not need to notify the second robot 200 to pick up the goods after the first robot 100 unloads the target intelligent container, the server may notify the second robot 200 in advance, or may notify the second robot 200 to pick up the goods during the unloading process of the first robot 100, which is not limited in the embodiment of the present invention.
Further, the second robot 200 is configured to load a corresponding target intelligent container from the designated handover area according to the intelligent container identification information and transport the target intelligent container to the target area in response to the dispatch instruction. For example, the second robot 200 arrives at the designated area according to the designated handover area location information, selects the target intelligent container according to the intelligent container identification information, loads the target intelligent container, and further transports the target intelligent container to the target area. In a first example, the target area location information may be included in the dispatch instruction, i.e. the second robot 200 is informed in advance by the server 400. In a second example, after the second robot loads the target intelligent container, the second robot defaults to automatically complete the docking with the target intelligent container, and then can acquire express information of each express in the target container from the server, and plan a driving path and determine a target area position according to address information in the express information, so as to move to the determined target area according to the planned driving path.
In a preferred embodiment, the second robot 200 or the server 400 is further configured to: after the second robot 200 finishes loading the target intelligent container, notifying a corresponding user to take the express item from the target area according to express item information of each express item in the target intelligent container. For example, the second robot 200 or the server 400 calls or sends a short message to the user according to the contact information in the express delivery information to inform the user when to go to where to take the express delivery; after the user finds the target intelligent container in the target area, the user carries out identity verification through the man-machine interaction module to take out the express.
In the second aspect, the server 400 is configured to obtain the number of express items in the intelligent container in real time to determine whether the express item taking is completed, and if so, send a container recycling instruction to the first robot and/or the second robot, where the container recycling instruction includes the intelligent container identification information.
Further, the second robot is configured to, in response to the container recovery instruction, transport a corresponding target intelligent container back to the designated handover area in accordance with the intelligent container identification information; the first robot is configured to transport a corresponding intelligent container from the designated handover area back to the express delivery station according to the intelligent container identification information in response to the container recycling instruction.
That is, in response to the container recycling instruction, the second robot transports the target intelligent container corresponding to the instruction back to the designated handover area, and the first robot transports the target intelligent container back to the express delivery station from the designated handover area. In this way, the recycling of the target intelligent container is completed.
In a preferred embodiment, the second robot may also not perform the recovery of the target intelligent container according to the container recovery instructions. Specifically, the second robot is configured to automatically determine whether the target intelligent container still has the express delivery, and if not, the target intelligent container can be automatically transported back to the designated handover area.
In a more preferred embodiment, in case that the second robot responds to the container recovery instruction, the second robot is configured to transport the target intelligent container to the target area when the couriers in the target intelligent container exist in different target areas, and the method further comprises the following two ways:
1) and transporting the target intelligent container to one target area, waiting for a user to take a delivery, judging whether the target intelligent container still has an express which is not delivered in real time, if so, continuing to deliver the express to the next target area, and otherwise, transporting the target intelligent container back to the appointed handover area.
In an example, the second robot loads a target intelligent container at a building doorway A (designated handover area) and obtains express mail information in the container (which may be by scanning a two-dimensional code of the target intelligent container or receiving relevant information from a server); according to the express information, express items of the first floor, the second floor and the third floor of the A-floor building in the target intelligent container can be known. Therefore, the second robot firstly transports the express mails to the appointed area of the first floor of the A-span building, and after the express mail taking by the user on the first floor is finished, the second robot transports the express mails to the appointed area of the second floor and waits for the user on the second floor to take the express mails, and then the second robot continues to transport the express mails to the third floor. And finally, after judging that all express mails in the target intelligent container are taken away, the second robot transports the empty target intelligent container back to the doorway of the A-type building.
2) And transporting the target intelligent container to a preset express delivery placing area, unloading, returning to the appointed handover area to continue the transportation of the next target intelligent container after the unloading is finished, responding to the container recovery instruction, and transporting the corresponding target intelligent container from the express delivery placing area back to the appointed handover area according to the intelligent container identification information. The express mail placement area can be any express mail corresponding target area or an area designated by the server.
Corresponding to the example in the mode 1), in the mode 2), for the case that the target intelligent container involves express mail of one floor, two floors and three floors of the a building, after the second robot unloads the whole target intelligent container in a specified area of, for example, two floors, the second robot directly returns to the doorway of the a building to continue to transport the next target intelligent container. In the process, if a container recovery instruction which is sent by the server and aims at a certain target intelligent container is received, the corresponding target intelligent container is transported back to the doorway of the A building. For the mode 2), because the express items of the same building number, the same unit, or even the same floor or the adjacent floor are loaded in the same intelligent container as far as possible when the express items are sorted into the cabinet, the second robot can directly unload the intelligent container in the designated area and then leave the designated area, and the user does not need to wait for getting the express items, but returns to get another intelligent container as soon as possible and continues the distribution of the other intelligent container. Therefore, the second robot provided by the embodiment of the invention can not cause overlong distribution time due to express items in different areas in the intelligent container, and improves the distribution efficiency.
It is easy to know that mode 1) emphasizes the face-to-face interaction of people more, lets the second robot directly send the express mail to the user on hand, and mode 2) emphasizes the dispatch efficiency more, and the second robot directly unloads the packing cupboard at, for example, the user gate, then returns to continue to carry out the transportation of next packing cupboard, and dispatch efficiency promotes greatly.
Through above-mentioned mode 1) and mode 2), if let the user in time take away the express mail from intelligent packing cupboard, help promoting and send a efficiency. Therefore, in a preferred embodiment, as for the mode 1) or the mode 2), the second robot or the server may be further configured to notify the corresponding user to take the courier according to the courier information of each courier in the target intelligent container after the second robot finishes loading the target intelligent container. In the method 1), the user may be notified to pick up the express delivery to the target area that the second robot is expected to reach, and in the method 2), the user may be notified to pick up the express delivery to the express delivery placement area.
Further, for the user to take the express, the intelligent container can be further configured with a human-computer interaction module, the human-computer interaction module is used for verifying the identity of the user, and after the verification is passed, the corresponding cell is opened for the user to take out or put in (for an express receiving scene). For example, the method of verifying the identity of the user may include a face-brushing verification method, an identity card information verification method, a fingerprint verification method, a user preset gesture (e.g., drawing a "V"), or a preset password or verification code. Related information related to the verification mode, such as user fingerprint information, needs to be stored in the server or the intelligent container in advance, so that the user verification can be completed by the server or the intelligent container correspondingly.
Further to the express pickup scenario, the server may be configured to send an express pickup instruction to the first robot and the second robot, where the express pickup instruction includes location information of a target area corresponding to a pickup point, user order information, and/or the intelligent container identification information; the second robot may be configured to respond to the express mail receiving instruction, transport the intelligent container corresponding to the intelligent container identification information to the target area corresponding to the pickup point, and after the user finishes releasing express mails to the intelligent container, continue to transport the intelligent container to the target area corresponding to the next pickup point or transport the intelligent container back to the designated handover area; the first robot may be configured to transport a corresponding intelligent container at the designated handover area to the express delivery station according to the intelligent container identification information in response to the express pickup instruction.
For example, users on both floor 2 and floor 3 of the building a send mail requests to the server through smart phones, the server further generates express mail receiving instructions including position information of target areas corresponding to corresponding pickup points, user order information and identification information of the intelligent containers, and sends the instructions to the second robot, the second robot successively carries the corresponding intelligent containers to the target areas on floor 2 and floor 3 of the building a to wait for the users to drop the express mails, and the intelligent containers are conveyed back to the designated handover area after all the users finish express mail drop; the server also sends a courier pickup instruction to the first robot, and the first robot transports the intelligent container from the designated handover area back to the courier station in response to the courier pickup instruction. Accordingly, the express mail receiving process is completed.
It should be noted that, for the above-mentioned express delivery instruction, container recycling instruction and express receiving instruction sent by the server, according to the difference of the information content required by the first robot and the second robot, the information content included in the express delivery instruction, the container recycling instruction and the express receiving instruction sent by the server to the first robot and the second robot respectively may be different. For example, for the express receiving instruction in the upper section, the express receiving instruction sent to the first robot may not include the location information of the target area corresponding to the pick-up point, and the express receiving instruction sent to the second robot needs to include the location information.
It should be further noted that, in the embodiment of the present invention, the server may obtain information of the first robot, the second robot, and the intelligent container, which are in communication with the server, in real time, and implement information interaction therebetween, but the first robot, the second robot, and the intelligent container may also be configured to communicate with each other two by two, and thus may replace the server to complete partial information interaction. For example, the second robot may send corresponding information to the server after the target intelligent container is loaded, so as to notify the user to take the item by the server, but the second robot itself may also notify the user to take the item directly, and even the target intelligent container may also notify the user to take the item.
To sum up, the unmanned express receiving and dispatching system of the embodiment of the invention can load the target intelligent container by the first robot and transport the target intelligent container to the appointed transfer area, then load and fetch the target intelligent container from the second robot to the appointed transfer area, and complete the last 100 meters of distribution by the second robot after the loading and fetching are completed, thereby really realizing the unmanned distribution of 'the last mile of express delivery + the last 100 meters', saving couriers (namely, having an unmanned design), saving the cost of workers, and completing the express receiving and dispatching by the first robot and the second robot, meeting the trend of scientific and technological development, leading the whole distribution process to be more intelligent, standardized, convenient, informationized and the like, and greatly improving the dispatching efficiency.
Based on the above unmanned express receiving and dispatching system composed of the server, the first robot, the second robot and the intelligent container, another embodiment of the invention provides an unmanned express delivery method. Referring to fig. 2, the unmanned express delivery method may include the steps of:
and step S210, sending an express delivery instruction to the first robot and the second robot at the server side.
The express delivery instruction comprises express storage information, appointed handover area position information and/or target area position information of express in an intelligent container, and the express storage information comprises intelligent container identification information, cell identification information of the intelligent container and express information corresponding to express stored in each cell.
Step S220, in response to the express delivery instruction, at the first robot end, loading one or more target intelligent containers from the express delivery station according to the intelligent container identification information, and transporting the target intelligent containers to the appointed handover area for unloading.
Step S230, at the second robot end, in response to the express dispatch instruction, loading a corresponding target intelligent container from the designated handover area according to the intelligent container identification information, and transporting the target intelligent container to the target area.
Fig. 3 is a flowchart showing an application example of an unmanned express delivery method according to another embodiment of the present invention. In this example, the first robot is an outdoor robot, and the second robot is an indoor robot. Referring to fig. 3, the following steps may be included:
and S301, storing the express item in an intelligent container and informing a server.
As mentioned above, the express items are sorted and stored in the container according to the preset rule, so as to ensure that the express items with the same building number and the same unit are distributed into the same intelligent container as much as possible.
Step S302, when judging that the express delivery is needed currently, the server sends an express delivery instruction to the outdoor robot.
The express delivery instruction comprises intelligent container identification information, appointed handover area position information and target area position information.
And step S303, the outdoor robot finds the target intelligent container according to the identification information of the intelligent container and finishes the autonomous loading of the target intelligent container.
And step S304, the outdoor robot carries out navigation according to the position information of the appointed handover area, and the target intelligent container is conveyed to the appointed handover area.
In step S305, the server notifies the indoor robot to pick up the goods to the designated delivery area.
The server does not need to inform the indoor robot to pick up goods after the outdoor robot unloads the target container, and can inform the indoor robot in advance or inform the outdoor robot in the unloading process. In addition, the server can adopt a mode of sending the express dispatch instruction to carry out notification.
And S306, the indoor robot arrives at the appointed handover area according to the appointed handover area position information, and finds the target intelligent container according to the intelligent container identification information and loads the target intelligent container.
And S307, the indoor robot informs the user to take the goods and transports the target intelligent container to the target area according to the position information of the target area.
The target area can be an address corresponding to each express in the target intelligent container, and can also be a designated express placement area.
And S308, the intelligent container carries out user verification, if the verification is passed, the corresponding cell cabinet door is opened, and the user finishes pickup.
And step S309, after the user finishes taking the goods, the indoor robot recovers the intelligent container to the appointed handover area.
And S310, the outdoor robot recovers the intelligent container to an express delivery station.
Thus, the express dispatch and the intelligent container recovery are completed through the steps S301-S310.
For details of other implementation of each step, reference may be made to the foregoing embodiment of the unmanned express delivery system, and details are not repeated here.
Further, based on the above unmanned express receiving and dispatching system composed of the server, the first robot, the second robot and the intelligent container, another embodiment of the invention further provides an unmanned express receiving method. Referring to fig. 4, the unmanned express delivery receiving method may include the steps of:
and step S410, sending a express receiving instruction to the first robot and the second robot at the server side.
The express receiving instruction comprises position information of a target area corresponding to the express taking point, user order information, position information of a designated handover area and/or identification information of the intelligent container.
Step S420, at the second robot end, in response to the express mail receiving instruction, transporting the intelligent container to the target area corresponding to the express mail receiving point, and after the user finishes delivering express mails to the intelligent container, transporting the intelligent container to the designated handover area.
And S430, responding to the express receiving instruction at the first robot end, and transporting the corresponding intelligent container at the appointed handover area to the express delivery station according to the intelligent container identification information.
Fig. 5 is a flowchart showing an application example of an unmanned express delivery method according to another embodiment of the present invention. In this example, the first robot is an outdoor robot, and the second robot is an indoor robot. Referring to fig. 5, the following steps may be included:
in step S501, the server sends an express pickup instruction to the indoor robot in response to a mail request from the user.
The express mail receiving instruction comprises order information and user identity information, and the order information comprises position information of an order.
And S502, planning a path by the indoor robot according to the position information of the order, carrying the intelligent container to move to a target area, and waiting for the user to put in the express.
Step S503, the intelligent container carries out user authentication, and after the authentication is passed, the cell is opened.
The server can also carry out authentication, and the server can inform the intelligent container to open the cell after the authentication is passed.
And step S504, after the intelligent container detects that express items are placed in the cells and the cabinet door is locked, the intelligent container continues to receive the express items or informs the indoor robot.
Here, the step S504 may be performed by the server.
And step S505, the indoor robot with the intelligent container returns to the appointed handover area and unloads the indoor robot.
And step S506, the outdoor robot loads the intelligent container to the appointed exchange area and pulls back the express delivery station.
Thus, the express dispatch and the intelligent container recovery are completed through the steps S501-S506.
For details of implementation of each step, reference may be made to the foregoing embodiments of the unmanned express delivery system and the express delivery method, and details are not repeated herein.
As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
In a typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include forms of volatile memory in a computer readable medium, Random Access Memory (RAM) and/or non-volatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). The memory is an example of a computer-readable medium.
Computer-readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, a computer readable medium does not include a transitory computer readable medium such as a modulated data signal and a carrier wave.
It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in the process, method, article, or apparatus that comprises the element.
The above are merely examples of the present application and are not intended to limit the present application. Various modifications and changes may occur to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the claims of the present application.
Claims (10)
1. An unmanned express delivery receiving and dispatching system, characterized in that unmanned express delivery receiving and dispatching system includes:
the system comprises a first robot, a second robot and a third robot, wherein the first robot is suitable for driving outdoors and is configured to carry out express delivery transportation between an express delivery station and a designated handover area; and
and the second robot is suitable for traveling in the building and is configured to carry out express mail transportation between the designated handover area and the target area.
2. The system of claim 1, further comprising:
the intelligent container is provided with a plurality of cells and is configured to store the express items in the cells based on a preset rule and generate corresponding express item storage information so that the first robot and the second robot can transport the express items in a mode of transporting the intelligent container;
the express mail storage information comprises intelligent container identification information, cell identification information of an intelligent container and express mail information corresponding to express mails stored in each cell.
3. The system of claim 2, further comprising:
a server adapted to communicate with the first robot, the second robot, and the intelligent container, and configured to perform one or more of:
acquiring express delivery storage information from the intelligent container, and sending an express delivery instruction to the first robot and the second robot, wherein the express delivery instruction comprises the express storage information, designated handover area position information and/or target area position information;
acquiring the number of express mails in the intelligent container in real time to judge whether the express mail taking is finished or not, if so, sending a container recovery instruction to the first robot and/or the second robot, wherein the container recovery instruction comprises identification information of the intelligent container;
and sending a express receiving instruction to the first robot and the second robot, wherein the express receiving instruction comprises position information of a target area corresponding to the express receiving point, user order information and/or the identification information of the intelligent container.
4. The unmanned courier transceiver system of claim 3, wherein the first robot being configured to perform courier transport between a courier station and a designated hand-off area comprises:
responding to the express delivery instruction, loading one or more target intelligent containers from the express delivery station according to the intelligent container identification information, and transporting the target intelligent containers to the appointed handover area for unloading; or
In response to the container recovery instruction, transporting the corresponding intelligent container from the specified handover area back to the express delivery station according to the intelligent container identification information; or
And responding to the express delivery receiving instruction, and transporting the corresponding intelligent container at the appointed handover area to the express delivery station according to the intelligent container identification information.
5. The unmanned courier transceiver system of claim 3, wherein the second robot being configured to transport between the designated hand-off area and a target area comprises:
responding to the express delivery instruction, loading a corresponding target intelligent container from the appointed handover area according to the intelligent container identification information, and transporting the target intelligent container to the target area; or
Responding to the container recovery instruction, and transporting the corresponding target intelligent container back to the appointed handover area according to the intelligent container identification information; or
And responding to the express receiving instruction, transporting the intelligent container corresponding to the identification information of the intelligent container to the target area corresponding to the express taking point, and after the user finishes putting express to the intelligent container, continuing to transport the intelligent container to the target area corresponding to the next express taking point or transporting the intelligent container back to the appointed handover area.
6. The unmanned courier transceiver system of claim 5, wherein the second robot being configured to transport the target intelligent container to the target area when there are different target areas for couriers in the target intelligent container comprises:
the target intelligent container is conveyed to one target area and waits for a user to take a delivery, whether the target intelligent container still has an express which is not delivered is judged in real time, if yes, the target intelligent container is continuously delivered to the next target area, and if not, the target intelligent container is conveyed back to the appointed handover area; or
And transporting the target intelligent container to a preset express delivery placing area, unloading, returning to the appointed handover area to continue the transportation of the next target intelligent container after the unloading is finished, responding to the container recovery instruction, and transporting the corresponding target intelligent container from the express delivery placing area back to the appointed handover area according to the intelligent container identification information.
7. The unmanned courier transceiver system of claim 5, wherein the second robot or the server is further configured to:
and after the second robot finishes loading the target intelligent container, notifying a corresponding user to take the express item according to express information of each express item in the target intelligent container.
8. The unmanned courier transceiver system of claim 2, wherein the intelligent container is further configured with a human-computer interaction module, the human-computer interaction module is used for verifying the identity of the user and opening the corresponding cell for the user to drop or take out the express after the verification is passed.
9. An unmanned express delivery method is characterized by comprising the following steps:
at a server side, sending a express delivery instruction to a first robot and a second robot, wherein the express delivery instruction comprises express storage information of express in an intelligent container, position information of a specified handover area and/or position information of a target area, and the express storage information comprises identification information of the intelligent container, cell identification information of the intelligent container and express information corresponding to express stored in each cell;
at a first robot end, responding to the express delivery instruction, loading one or more target intelligent containers from an express delivery station according to the intelligent container identification information, and transporting the target intelligent containers to a specified handover area for unloading; and
and at the second robot end, responding to the express delivery instruction, loading a corresponding target intelligent container from the appointed handover area according to the intelligent container identification information, and transporting the target intelligent container to the target area.
10. An unmanned express receiving method is characterized by comprising the following steps:
at a server side, sending a express receiving instruction to a first robot and a second robot, wherein the express receiving instruction comprises position information of a target area corresponding to a pickup point, user order information, position information of a designated handover area and/or identification information of an intelligent container;
at the second robot end, responding to the express receiving instruction, transporting the intelligent container to a target area corresponding to the express receiving point, and after a user finishes putting express to the intelligent container, transporting the intelligent container to a designated handover area; and
and responding to the express receiving instruction at the first robot end, and transporting the corresponding intelligent container at the appointed handover area to the express delivery station according to the intelligent container identification information.
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