Disclosure of Invention
In order to solve the problems, the invention provides a community health service system, which is convenient for a user to complete online consultation of doctors through a working end arranged in a community, to make an online appointment, to register, to buy medicines online, to buy a disease detection kit online, to check a detection report, and to make an online appointment for a nursing worker, so that the slow disease prevention and inquiry work of group units such as families is met, and the current situation that a slow disease patient needs to go to a hospital for registration diagnosis and treatment due to slight discomfort is avoided, and the community health service system is undoubtedly an innovative scientific and technological product for benefiting the healthy life of families; meanwhile, each measurement result can be pushed to each family member at the first time, information intercommunication enables a user, a doctor and the family members to be closely connected, family files can be built, and finally, data are automatically uploaded to a cloud terminal to form a health log after being filed and analyzed.
The technical scheme adopted by the invention is as follows:
a community health service system comprises a working end and a cloud system platform;
the working end is used for providing medical equipment and medical inquiry service for a user;
the cloud system platform is used for controlling the working end to rent and sell medical equipment to a user and communicating the medical institution for the user to obtain related medical services.
In one embodiment, the working end is arranged in a community, the cloud system platform is arranged in a medical institution, and the working end and the cloud system platform are connected through a wireless communication system.
In one embodiment, the working end comprises a medical equipment renting and selling module and a medical inquiry module, the cloud system platform controls the medical equipment renting and selling module to provide medical equipment for a user and charge the medical equipment, the cloud system platform controls the medical inquiry module through the wireless communication system to transmit medical information, coming from a medical institution and being required to be consulted by the user, to the user, and the cloud system platform controls the inquiry module through the wireless communication system to communicate the user with the medical institution so as to perform inquiry in real time.
In one embodiment, the medical equipment renting and selling module comprises a renting and selling cabinet, wherein a renting and selling cabinet controller, a plurality of renting and selling grids and renting and selling grid doors are arranged on the renting and selling cabinet, the renting and selling cabinet controller is controlled by the cloud system platform, a touch display screen is arranged on the renting and selling cabinet controller, a user inputs purchasing information and pays for the purchase information through the touch display screen, and the cloud system platform controls the renting and selling grid doors to be opened and closed through the renting and selling cabinet controller.
In one embodiment, a sensor for detecting the state of the goods in the rental and sale lattice is respectively arranged on the top wall of each rental and sale lattice, and the sensor is electrically connected with the rental and sale cabinet controller.
In one embodiment, the medical inquiry module comprises a health detection module, and the health detection module can collect body health information of a user, receive instruction information of the user, transmit the body health information and the instruction information of the user to the cloud system platform, and transmit image-text information or video voice information fed back from the cloud system platform to the user.
The cloud system platform is used for receiving the body health information of the user from the working end, establishing a health life quality index module for each user according to the information, forming a health evaluation model for each user, and informing the health condition result of the user to the health evaluation model according to the health information uploaded by each user; and simultaneously, feeding back corresponding service information to the working end according to the instruction information from the working end.
The image-text information or the video voice information fed back by the cloud system platform comprises medical consultation and medical diagnosis information from a hospital, service information from staff who serve users in a community, service information from nursing staff and/or health dietitians and/or volunteers, related information from family members of the users and service information from government civil administration and/or health care committee and/or aged staff.
The information can be transmitted to the user in a picture and text mode, and the user can also consult in real time in a video live broadcast mode, so that the user can consult medical health information and make an inquiry in real time conveniently.
In one embodiment, the medical interrogation module further comprises an identity verification module for verifying identity information of the user to determine whether the user is authorized to log in and use the medical interrogation module.
In one embodiment, the medical inquiry module further comprises a printing module, and the printing module is used for printing document information required by a user, including color printing and black-and-white document printing, so that the selection of the user is enriched, and the market popularization of products is facilitated.
In one embodiment, the medical inquiry module further comprises an emergency call module, wherein the emergency call module is used for directly connecting various emergency mechanisms when a user is in an emergency;
carry out urgent call for help through the urgent call module, not only can realize a key call for help or pronunciation call for help, simultaneously because cloud platform system and 5G positioning system's function can let first time location caller's position and first aid center also can be the very first time through connecting cloud system platform diagnoses and analysis caller's the state of an illness in advance to caller's past medical history and relevant medical health information, makes first aid preparation and scheme in advance, strives for the very first time to carry out accurate first aid to caller, great improvement the success rate of first aid.
In one embodiment, the health detection module performs voice and video conversation with a user through a camera, a sound pickup and a touch display screen contained in the health detection module, and the user can click and input through the touch display screen, so that the body health information and the instruction information of the user can be acquired, and the body health information and the instruction information of the user are transmitted to the cloud system platform through the wireless communication system; simultaneously, through touch-control display screen demonstration and through setting up the loudspeaker voice broadcast on health detection module, will come from the feedback information of high in the clouds system platform conveys for the user.
In one embodiment, the working end is connected to a mobile device for collecting the physical health information of the user through an adapter interface included in the working end, and the mobile device comprises a detection device corresponding to values of blood pressure, blood sugar, body temperature, electrocardiogram, blood oxygen, body weight, body composition, uric acid and total cholesterol of the user which can be measured.
In one embodiment, the working end provides information related to community activity organization and/or community physical examination and/or acquisition and supplement of user electronic file activities and/or audit user types according to information fed back from the cloud system platform.
In one embodiment, the working end provides help-seeking order and/or user care service and/or health evaluation and/or perfects activity information related to the user electronic file according to information fed back from the cloud system platform.
In one embodiment, the working end provides information related to user geographical position monitoring, or user abnormal index warning, or user activity range setting, or online shopping mall purchasing rehabilitation and nursing service according to information fed back from the cloud system platform.
In one embodiment, the working end provides information related to information statistics, or service statistics, or user health condition analysis, or quality of service supervision, or service price monitoring according to information fed back from the cloud system platform.
In one embodiment, the cloud system platform receives body health information of a user from the working end, and utilizes a health life quality index module specially belonging to the user to establish and perfect an electronic file of the user, so that online consultation of a doctor and/or online service mall purchase and/or attendance of an endowment institution and/or rehabilitation service and/or teaching knowledge video lecture service and/or personalized nutritional diet recommendation are provided for the user.
In one embodiment, the cloud system platform comprises a disease knowledge graph and a personalized health diet knowledge graph.
Compared with the prior art, the community health service system provided by the invention has the following advantages:
1. the invention provides a community health service system which comprises a working end and a cloud system platform; the working end is used for providing medical equipment and medical inquiry service for the user; the cloud system platform is used for controlling the working end to rent and sell medical equipment to a user and communicate with a medical institution for the user to obtain related medical services, a medical maintenance and health supervision system is established by the system, and specifically comprises a user private file, user health index acquisition, private home medical services, online ordering and home service, online medicine purchase, disease kit detection, cloud detection report, cloud body inspection report, user abnormal health index early warning and intelligent medical functions of pushing data to a guardian, and the government can supervise the services provided by the system.
2. The user can complete the on-line consultation of family doctors, the on-line appointment registration, the on-line medicine purchase, the on-line purchase of a disease detection kit, the check of a detection report and the on-line appointment of a nursing worker through the working end included by the system, thereby meeting the slow disease prevention and inquiry work of group units such as families and the like, avoiding the current situation that patients with slow diseases need to go to a hospital for registration diagnosis and treatment due to slight discomfort, and the system is an innovative scientific and technological product which benefits the healthy life of families; meanwhile, each measurement result can be pushed to each family member at the first time, information intercommunication enables a user, a doctor and the family members to be closely connected, family files can be built, data are automatically uploaded to a cloud, and a health log is formed after archiving and analyzing.
3. The invention introduces the ideas of a wireless communication system, terminal equipment, cloud health management and a service mall, protects the navigation for the health of a user and is provided with a government supervision function. The system collects basic information of a user, objectively collects body indexes of the user through a multi-terminal mode in the using process, establishes a private exclusive electronic file, provides online family doctor consultation service and disease auxiliary diagnosis and treatment service through a voice and video mode, forms a health assessment report, improves the report into a personal case history, provides reference for offline diagnosis, intelligently provides a health management scheme according to a deep learning algorithm, provides one-to-one exclusive health management service according to personal requirements, and performs management intervention on the health condition of the personal body; a health life quality index system is established, and the health life quality index value of the user is continuously improved in the process that the user uses the health working end, so that the physical health condition of the user is truly reflected, and the health condition of the user is monitored.
Detailed Description
As shown in fig. 1, the invention relates to a health service system which spans a hardware product, a wireless communication system and a service into a whole and is used for medical maintenance and health supervision, which comprises a working end and a cloud system platform, wherein the health condition is automatically reported subjectively and health index data is automatically acquired objectively, and a health assessment model of a user is established by utilizing a deep learning algorithm; by utilizing a visual video communication mode, online health service consultation, health knowledge learning and service ordering and purchasing are carried out, and the appointed health nutriologist, nurse worker and volunteer on-site service is provided, so that the rehabilitation and nursing service is carried out on the physical condition of a user; the guardian can monitor the physical health condition of the user and the activity geographic position of the user in real time; the government can supervise the service price and the service quality provided for the user; the system service is integrated on the hardware equipment, the equipment receives the command instruction through video communication with the user, sends the command instruction to the cloud system platform and calls corresponding service information, voice or video response.
Before using the working end of the invention, a user needs to pass through the identity authentication module for identity authentication, and the authentication method comprises the following steps:
the user uploads three user certificate photos of the front side, the back side and the hand of the user, and after the application is successful, hospital personnel verify the certificates through the cloud system platform to check the identities;
or the cloud system platform automatically interfaces with an Ali information system and an Tencent real-name authentication system to realize real-name and face recognition calling, so that the complicated step of uploading the certificate can be avoided, if the WeChat real name of the application is consistent with the patient, the patient does not need the face recognition step;
if the WeChat real name of the initiated application is inconsistent with the patient, the hospital personnel need to call face recognition and compare the identity real name information to determine the identity information of the user;
after the identity information is confirmed, if the identity information is confirmed to be correct, the user can enter the system to perform corresponding operation, if the identity information does not pass through the identity verification link, the user can only enter the system by the identity of the tourist, the system is performed by the identity of the tourist, and the system can not record and store the operation information performed by the user.
According to the community health service system provided by the invention, users can complete daily health index value recording directly through video conversation; if physical discomfort occurs, the system can directly inquire by voice, and a solution can be provided; if the rehabilitation nursing service is needed, the user can directly make a reservation service order by voice; the mental health service is carried out on the user in a voice communication mode without operating mobile equipment such as a mobile phone, so that the operation steps of the user are greatly reduced, and the use communication frequency between the working end and the user is enhanced; the physical health condition and the psychological health condition of the user are supervised by providing rehabilitation service, rescue service, consultation service, health knowledge service, psychological counseling service and other services which are urgently needed by the user.
The health detection equipment of the working end is provided with the loudspeaker and the sound receiver, the use method of the health detection equipment is very simple, a user issues an instruction to the working end through sound, and after the user says 'health' every time and accompanies a specific instruction, the working end transmits the instruction to the voice platform of the cloud system platform through the wireless communication system for processing. For example, if a user wants to know the latest health video, the cloud system platform looks up health information collected in the system as long as the user says 'health open health' to the working end, and then reads the information to the user through the loudspeaker of the working end; if a user is uncomfortable and has headache and dizziness suddenly, if the user says 'healthy headache' to a working end, a cloud system platform can automatically recognize the symptom information, inquire the duration of the headache of the user, broadcast the symptom information to the user through the working end, continuously inquire whether the symptom information suddenly appears or slowly appears after the user answers the duration of the headache, collect detailed symptom information of the user in a mode of asking for one answer, give a symptom solution of the user through the system after the asking for answer is finished, help the user solve the body discomfort in a mode of recommending nutrition diet, living attention and the like, form a special electronic medical record, and dynamically modify the health index of the user according to the inquiring record; the working end can remind the user whether to seek medical advice nearby according to the symptom severity of the user, the user replies to the medical advice with voice, the hospital department of the medical advice is recommended intelligently immediately, the appointment registration service is provided, and the user can complete the appointment registration service by clicking the appointment registration service function on the screen. When a user visits a doctor, the hospital can call the current electronic medical record through the cloud system platform, so that the doctor can conveniently look up the electronic medical record, the doctor visiting time is saved, and the user is prevented from replying the same problem; the working end realizes the data acquisition of the dynamic health indexes of the user, and as long as the user says 'Kangkang blood pressure 120/80' to the working end, the cloud system platform can automatically judge the information as the numerical values of the systolic pressure and the diastolic pressure of the blood pressure of the user at that time, and the health card punching on the same day is completed. Through user and work end voice dialogue, the user directly speaks the index value such as body temperature, blood pressure, pulse, height, weight, sleep time, blood sugar and blood oxygen, and health status information is recorded automatically to the high in the clouds system platform to according to this health information, healthy life quality index model dynamic update index value. When the user has spinal discomfort, so to speak, "health purchases spinal care", the cloud system platform can automatically recognize that the user needs to purchase service, directly open a spinal rehabilitation detail page in a preferential mall service module in the system, introduce spinal rehabilitation care information, the user browses spinal rehabilitation introduction through a screen on a working end, clicks a purchase button, and selects time and place needing to be visited for service, then paying an order, generating order information after payment is finished, enabling a nursing service staff to carry out spine rehabilitation service on a user one-to-one at home, generating a spine report by the cloud system platform after the service is finished, pushing the spine rehabilitation report to the working end by the cloud system platform, receiving a message by the working end, when the user logs in the system next time, the voice broadcast receives a spinal rehabilitation report to remind the user to check the report;
when a user needs to buy or rent related medical equipment, for example, the user can say that the user needs to buy the sphygmomanometer for health, the cloud system platform can automatically recognize that the service needs to be bought, directly open a sales page of the sphygmomanometer in a preferential mall service module in the system and introduce related information of the sphygmomanometer, the user browses the sales information of the sphygmomanometer through a touch display screen on a working end and clicks a purchase button, and then paying an order, after payment is finished, the cloud system platform controls the cabinet door of the corresponding renting and selling cabinet to be opened automatically through the wireless communication system, a unique two-dimensional code is arranged on each product in the renting and selling cabinet, before the product in the renting and selling cabinet is taken out by a user, the inductor in the renting and selling cabinet can automatically identify the product and correspond to order information, and whether the product is sold or rented is determined so as to facilitate return and replenishment of subsequent products.
The user can complete the daily health index value recording directly through video conversation; physical discomfort occurs, and a solution can be provided by directly carrying out voice inquiry; the rehabilitation nursing service is needed, and the reservation service ordering is carried out by direct voice; the mental health service of the user is carried out in a voice communication mode, mobile equipment such as a mobile phone and the like does not need to be operated, the operation steps of the user are greatly reduced, and the use communication frequency between the working end and the user is enhanced; the physical health condition and the mental health condition of the user are supervised by providing services such as rehabilitation service, rescue service, consultation service, health knowledge service and psychological counseling service which are urgently needed by the user. The life quality of a user is improved; when the user's habits are often interacted with the working end, the more accurate and complete the establishment of the user's health assessment will be.
The working end communicates with a user through videos and voices, the cloud end provides a system module as a service support, the cloud end also supports third-party service access, a multi-channel and multi-service mode is constructed according to an OAuth2.0 standard protocol to provide various service functions for the user, and the service functions are continuously expanded to improve the viscosity between the user and a system platform.
In the wireless communication system in this embodiment, a 2G, 3G, 4G, or 5G mobile communication technology of china mobile, china unicom, or chinese telecom operation may be used for a long-distance call, a WLAN wireless local area network, ZigBee, Bluetooth (Bluetooth), Ultra Wide Band (Ultra Wide Band), or Near Field Communication (NFC) may be used for a short-distance call, and which wireless communication system is specifically used may be determined according to a local network construction situation.
By utilizing an oauth2.0 protocol, the working end controls the central video equipment to be in butt joint with the third-party service through the intelligent equipment; and the third-party platform performs authentication and authorization according to the protocol, and can be accessed into a service module of the platform after authentication and authorization so as to provide services for the user.
As shown in FIG. 2, the basic flow of the protocol is as follows, (1) a Client requests the authorization of an RO, and the request generally includes information such as a resource path to be accessed, an operation type, and the identity of the Client. (2) The RO approves the authorization and sends "proof of authorization" to the Client. This is something outside the protocol as to how the RO is approved. Typically, the AS provides an authorization and approval interface for the RO to display approval. (3) The Client requests an "Access Token (Access Token)" from the AS. At this time, the Client needs to provide the AS with the "proof of authority" of the RO and the credentials of the Client's own identity. (4) And after the AS passes the verification, returning an access token to the Client. There are also multiple types of access tokens, and if the access token is of the bearer type, who holds the access token, and who can access the resource. (5) The Client carries the access token to access the resource on the RS, and the Client can carry the token to access the resource for many times within the validity period of the token. (6) The RS verifies the validity of the token, such as whether the token is forged or not, whether the token is unauthorized or not and whether the token is expired or not, and the RS can provide the service only after the verification is passed.
The working end needs to perform real-name authentication firstly when using the system function, the real-name authentication is that after uploading an identity card front photo by a user, face identification authentication is needed, the identity degrees of the identity card photo and the face photo are compared, and more than 85% of the identity degrees are regarded as the same person; after the system real-name authentication is passed, the system can call an interface provided by the health service committee, and obtain the basic file information of the user according to the ID card code, and the basic information forms the basic electronic file information of the user.
And giving an initial health index of the user by using a trained health life quality model according to index dimensions such as age, gender, marital condition, occupation, education level, economic condition, physical health condition, living condition and the like in the basic electronic file information of the user.
Combining a Bayesian generalized linear model and a Bayesian beta regression model, two beta mixed effect models are defined, wherein the first model assumes that the precision parameters are consistent in all observations, and the second model comprises a mixed effect model (fixed effect and random effect) fitting the precision parameters. Let y1 …, ym be a continuous independent random vector, where yi ═ T (yi1 …, yini) represents the observed vector of the dependent variable of the ith sample, and for each vector component yij there is its distribution interval ((0, 1)
G(E(yi/bi))=Xiβ+Zibi
i.. m, where G (-) is the connection condition mean vector E (y.i/bi) The function is a linear mixed effect model structure etai=Xiβ+ZibiXi is a nixp design matrix corresponding to a regression coefficient vector β ═ T (fixed effect) (β 1, · …, β ip), Zi is a nixq design matrix corresponding to a vector bi ═ T (random effect) (bi1, …, bip),
through user real name authentication, a user electronic file is established, and a user health index value is initialized according to a model.
The system access equipment and the service management (ETL) system are accessed into the mobile equipment through a uniform adapter interface, wherein the mobile equipment comprises a bracelet, a blood glucose monitor and other equipment, and supervises the daily health condition and body index report of a user; the system accesses a detection physical examination report service and a rehabilitation report service through a unified authentication interface; the system accesses a third party to provide services including online medicine purchasing and appointment registration through a third party authentication interface; the system acquires user file data through interfacing government interfaces such as Weijia committee and the like, and communicates with a user in a question-answer mode through interfacing Tianmao eidolon voice and video equipment to complete the acquisition of health indexes of the user and the provision of required services.
As shown in fig. 3, the system comprises a disease profile and a personalized health diet profile; generally speaking, the knowledge graph has two construction modes of top-down and bottom-up, wherein the top-down means that a body and a data mode are defined for the knowledge graph firstly, and then an entity is added into a knowledge base, and the construction mode needs to use some existing structured knowledge bases as a basic knowledge base; and the bottom-up method comprises the steps of extracting entities from the selected data source, selecting the entities with high confidence degree to be added into a knowledge base, and then constructing a top-level data mode. The system provided by the invention adopts a construction mode combining two modes, firstly defines the mode at the top layer, then extracts high-confidence-degree knowledge from data sources such as data and the like to add the knowledge into a knowledge base, and updates the data mode, and is mainly based on a bottom-up construction mode.
The method comprises the steps of establishing a disease knowledge map, utilizing a doctor in a hospital to arrange and review a disease inquiry flow and inquiry problems, crawling medical knowledge of diseases, symptoms and the like through a wireless communication system, and combining the medical knowledge with the medical knowledge to form a self-owned disease inquiry flow and an electronic file; mainly comprises the following steps of
Extracting knowledge, namely enabling a computer to read and understand a large amount of medical documents, and extracting to summarize tens of thousands of writing rules aiming at certain knowledge; for example, in relation to "disease < → > symptoms", the literature describes a pattern of: "(X disease) symptoms (Y symptoms)", "(X disease) clinical manifestations (Y symptoms)", "(X disease) easily causes (Y symptoms) and other discomfortable symptoms", and the like; the 'knowledge rule' automatic discovery technology and the high-performance extraction tool.
Knowledge representation includes knowledge vectorization (i.e. correspondence between medical professional terms and popular language, such as anorexia, belongs to medical professional terms, and correspondence between popular language is 'eating' and 'eating') and knowledge relationship probabilistic (a disease may include multiple symptoms, one symptom may be common to multiple diseases, and correspondence between the two has a certain probability). Logic application? This involves query analysis and human-computer interaction, ultimately presenting search results.
And professional auditing, namely submitting the data learned by a computer to a doctor in a third hospital for professional knowledge auditing and inquiry flow optimization, so that the accuracy, integrity and authority of a knowledge network are improved.
The method comprises the steps of establishing an individualized healthy diet knowledge map, wherein the main data source of the knowledge map is knowledge in a dietetic suggestion provided by a nutrilogist and knowledge in a diet text on a menu website, the data layer is also divided into two layers, namely a concept layer and an example layer, entities extracted from the data source become examples, and the concept layer is formed by consulting the nutrilogist and the entities obtained according to data analysis.
The structure of the nutriology knowledge map is defined from the aspects of structural specification, entities, relationships and the like, and is explained by combining the actual situation and the design significance. Firstly, summarizing structure and classification, giving a construction principle and distinguishing a mode layer from a strength layer, giving a public structure, giving entity classification and private attributes of each entity, giving semantic relation definition, giving a marking sample and existence significance, and explaining a special relation; the relationship data between the entities is established by crawling and sorting the data of the recipe website, extracting the entities and extracting the relationship in the semi-structured data through rules.
The user consults the working end by voice according to the symptom condition of the user, the working end can give answers according to the problems of the user, question questioning is dynamically carried out according to a disease knowledge map, inquiry records of the user are recorded, after inquiry is finished, the system can give an electronic medical record file, a medical waiter and a solution for improving the physical condition, and the system can automatically extract the medical history information, the allergy information and the like of the user according to the basic electronic file information and inquiry records of the user, so that a dish list which best accords with the physical condition of the user can be recommended. The user supplements the personal basic information into the electronic file in the inquiry process, and dynamically changes the health life quality index according to the inquiry result report. The system collects body indexes of a user according to the mobile equipment, the user actively reports diet conditions, the system automatically records motion conditions to reflect that the user follows a solution recommended by the system, and the system increases health credit points according to the user conditions, wherein the points are objective indexes and can better represent the current health condition of the user.
The user behavior analysis, the interaction events of the user in the system, the daily log is analyzed through the log analysis engine, the use time of the user in the system module and the module use frequency in the day are analyzed, the health credit points are increased according to different health credit points given by each use module, and the higher the use system frequency of the user is, the easier the user can follow the self health scheme given by the system. From the mass data, the behavior of the user can be analyzed, so that the method is applied to intelligent prediction or abnormal detection.
The system is installed in a mobile phone application mode, a WeChat applet, a WeChat public number or can provide a service advisor, online consultation, online medicine purchasing, online rehabilitation and nursing service appointment, check detection reports, check examination reports, check electronic files, check health life quality indexes and check health credit point indexes for a user through a browser and other operation modes.
The technical features of the embodiments described above may be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the embodiments described above are not described, but should be considered as being within the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
The above-mentioned embodiments only express several embodiments of the present invention, and the description thereof is more specific and detailed, but not construed as limiting the scope of the present invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the inventive concept, which falls within the scope of the present invention. Therefore, the protection scope of the present patent shall be subject to the appended claims.