CN112529526A - Scheduling platform and method for ensuring safe production of enterprise master control center - Google Patents
Scheduling platform and method for ensuring safe production of enterprise master control center Download PDFInfo
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Abstract
本申请公开了一种企业总控中心保障安全生产的调度平台及方法，平台包括：版本管理单元、变更管理单元、紧急事件管理单元、生产动态播报单元，其中：版本管理单元，用于对版本信息进行收集、汇总管理；变更管理单元，用于分阶段对变更事项进行抽取和展示；紧急事件管理单元，用于紧急事件突发时，启动相应的应急流程并进行紧急处置，同时记录处置过程并进行后续的故障回顾总结；生产动态播报单元，用于收集和发布影响生产的相关事件信息。本申请实现了生产信息采集、确认及发布，日常巡检记录、跟踪，版本申请、发布、流转、评审，变更集中实施，应急处置发布、组织、关闭及跟踪回顾等全链条数字化，实现信息共享、统一调度指挥。
The present application discloses a scheduling platform and method for ensuring safe production by an enterprise master control center. The platform includes: a version management unit, a change management unit, an emergency event management unit, and a production dynamic broadcast unit, wherein: a version management unit is used for version management. The information is collected, summarized and managed; the change management unit is used to extract and display the changes in stages; the emergency event management unit is used to start the corresponding emergency process and carry out emergency disposal when an emergency occurs, and record the disposal process at the same time And carry out follow-up fault review and summary; production dynamic broadcast unit is used to collect and publish relevant event information that affects production. This application realizes the digitization of the whole chain of production information collection, confirmation and release, daily inspection records and tracking, version application, release, circulation, review, centralized implementation of changes, emergency response release, organization, closure and tracking review, etc., to achieve information sharing. , Unified dispatch command.
Description
Technical Field
The application relates to the technical field of intelligent production scheduling, in particular to a scheduling platform and a scheduling method for ensuring safe production by an enterprise master control center.
Background
The enterprise master control center is a core place for the data center to perform production scheduling management and service management, and therefore, the enterprise master control center occupies an important position in operation, maintenance and management of the data center. The enterprise master control center is a place which converges logics of personnel, processes and technologies and is used for managing information supporting the operation of enterprises. The enterprise master control center performs centralized monitoring management on the information systems reflecting the operation conditions of enterprises, adopts automatic operation and introduces a new information management and display mode, thereby realizing synchronous promotion of the management efficiency and the management quality of the information systems.
Currently, an Enterprise master control Center (hereinafter abbreviated as ECC) is ubiquitous in various financial insurance enterprises in China. Abundant visual scenes, digital large screens and terminal screens, standard emergency handling and commanding places, diversified internet access equipment, specialized science and technology support field teams, 7-24-hour uninterrupted inspection and alarm mechanisms and the like, how to fully utilize various advantages of the ECC, play the production scheduling role of the ECC as much as possible and ensure that the stable operation of enterprise production is always a key difficult problem facing financial insurance enterprises.
The safe and stable operation of a production system is guaranteed, and the production scheduling field needs to be concerned from the following three aspects:
(1) and focusing information management, and realizing acquisition, confirmation and release of production dynamic information. The financial enterprise business information of one hand, such as key business nodes of the enterprise, the current operation bottleneck of a production system, the product advantages of the enterprise, the peer comparison and the like, is obtained at the very end, and the production scheduling effect is exerted to the full extent.
(2) The method is characterized in that change control is strictly controlled, best practices of financial insurance and science and technology industries are combined, control of change is an important step of stable production, and the control is a key step and is further subdivided, namely three links of version release, production change and emergency disposal are well controlled. From the change source to than change implementation process, the emergent processing after the problem takes place again carries out the management and control, and through all kinds of resources that enterprise's total control center has, when the support enterprise constantly satisfies business development needs, promotes production system's reliability, satisfies enterprise's business continuity needs.
(3) Grabbing personnel management, "people" is a core element of stable production operation, taking people as the basis in a financial insurance enterprise master control center, fully exerting and utilizing subjective initiative of the good people, realizing harmonious development of the people and a production system, namely managing arrangement and coordination of the personnel in the enterprise master control center, setting a full-time shift and keeping key personnel on duty at key posts; meanwhile, post responsibility is further defined, an electronic list is formed, the content of each person at each time point is defined and submitted to a decision making judgment of a master control center on time, and the production system is enabled to continuously operate in a stable environment.
At present, the enterprise master control center scheduling management system for realizing the operation and maintenance management purpose is not available.
Disclosure of Invention
In order to solve the problems proposed in the background art, the embodiment of the present application adopts the following technical solutions:
the embodiment of the application provides a dispatch platform of total accuse center guarantee safety in production of enterprise, include system management unit, personnel's management unit, patrol and examine the management unit, its characterized in that still includes: version management unit, change management unit, emergency management unit, production dynamic broadcast unit, wherein:
the version management unit is used for collecting and collecting version information;
the change management unit is used for extracting and displaying changed items in stages;
the emergency management unit is used for starting a corresponding emergency flow and carrying out emergency treatment when an emergency happens suddenly, and simultaneously recording the treatment process and carrying out subsequent fault review summary;
and the production dynamic broadcasting unit is used for collecting and distributing relevant event information influencing production.
Preferably, the system management unit is configured to perform account, authority, and information query access management on the user, and the system management unit includes:
the user management module is used for adding and deleting user accounts;
the authority management module is used for managing the authority of the user and appointing the user with different grades to have access and modification authority of different pages;
and the log query module is used for querying the access records of the user.
Preferably, the staff management unit is configured to perform duty management on staff, and the staff management unit includes:
the on-duty information checking module is used for inquiring the current and historical on-duty personnel information of each ECC on-duty team;
the attendance module of the attendant is used for signing in and signing off and recording information in the system;
the on-duty reminding module is used for automatically acquiring on-duty list information every day by formulating a timing task and sending the on-duty list information to an on-duty person mailbox on the next day in a timing mode through a mail to remind of on-duty;
the on-duty exchange module is used for exchanging the number of shifts of the staff on duty of the team on line according to different authorities;
and the on-duty subsidy automatic accounting module is used for automatically accounting the on-duty subsidies of the on-duty personnel.
Preferably, the patrol inspection management unit is used for respectively making corresponding patrol inspection form pages according to the on-duty manuals of the four posts of the master control operation post, the product operation post, the basic platform operation post and the basic environment operation post, and tracking and recording fault hidden dangers.
Preferably, the version management unit includes:
the version information module is used for automatically collecting and sorting the reviewed versions according to four types, namely a conventional type, an emergency type, a defect type and a demand type;
the version summarizing module is used for counting the version sending quantity of different systems according to the version transferring time;
and the trial run version module is used for summarizing all version information in the trial run period.
Preferably, the change management unit includes:
the plan change module is used for automatically extracting and displaying the change information in the plan which passes through the change review uniformly every week;
the emergency change module is used for automatically extracting and displaying the emergency changes which are approved by the team leader and the attendant each day;
and the centralized change module is used for displaying all change information which is centrally controlled in the ECC during a monthly fixed change window on the large-screen ECC in real time.
Preferably, the emergency management unit includes:
the emergency management system comprises an event entry module, a management module and a management module, wherein the event entry module is used for recording event information according to different emergency treatment processes when an emergency occurs, and the event information at least comprises an event type, an event description, event occurrence time, an influence range, an event treatment detailed process, event recovery time, treatment team personnel information and on-duty team personnel information;
and the event management module is used for compiling an emergency summary report according to the event information.
Preferably, the production dynamic broadcasting unit is used for collecting and distributing relevant production dynamic information influencing production in real time and performing rolling broadcasting.
The embodiment of the application also provides a scheduling method for ensuring the safety production of the enterprise master control center, which comprises the following steps:
collecting management information of an enterprise master control center, wherein the management information at least comprises system management information, personnel management information, inspection management information, version management information and production dynamic information;
according to the collected management information, change management in aspects of version release, production change and emergency disposal is carried out at least;
and performing production scheduling according to the change management result, simultaneously releasing relevant event information influencing production, and performing rolling playing.
Preferably, the performing, according to the collected management information, change management of version release includes: (1) automatically collecting and sorting the reviewed versions according to four types of routine, urgent, defect and demand; (2) counting the edition sending quantity of different systems according to the edition handover time; (3) all version information during commissioning is aggregated.
Preferably, the performing change management of production change according to the collected management information includes: (1) automatically extracting and displaying the planned change information which passes through the change review in each week in a consistent manner; (2) automatically extracting and displaying the emergency class changes which are approved by the team leader and the attendant each day; (3) and displaying all change information centrally controlled in the ECC during a monthly fixed change window on a large ECC screen in real time.
Preferably, the performing, according to the collected management information, change management of emergency handling includes: recording event information according to different emergency handling processes when an emergency occurs, wherein the event information at least comprises an event type, an event description, event occurrence time, an influence range, an event handling detailed process, event recovery time, handling team personnel information and duty team personnel information; meanwhile, an emergency summary report is compiled according to the event information.
The embodiment of the application adopts at least one technical scheme which can achieve the following beneficial effects: according to the method, stable production operation and production scheduling is realized for financial insurance enterprises from three dimensions of personnel management, change management and information management. Through the technologies of internet, big data, artificial intelligence and the like, the production information acquisition, confirmation and release, daily routing inspection recording and tracking, version application, release, circulation and review, change centralized implementation and state release are realized. The full-chain digitalization of emergency disposal, issuing, organizing, closing, tracking and reviewing and the like is realized, information sharing and unified dispatching and commanding are realized, the operation efficiency of the production system of financial insurance enterprises is greatly improved, the fault occurrence rate is reduced, the fault recovery time is shortened, and the stable operation of the production system is powerfully guaranteed.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:
fig. 1 is a frame diagram of a scheduling platform for ensuring safety production in an enterprise central control center according to the present invention.
Fig. 2 is a hardware service system topology diagram of a scheduling platform for ensuring safety production by an enterprise central control center according to the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the technical solutions of the present application will be described in detail and completely with reference to the following specific embodiments of the present application and the accompanying drawings. It should be apparent that the described embodiments are only some of the embodiments of the present application, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
The technical solutions provided by the embodiments of the present application are described in detail below with reference to the accompanying drawings.
Example 1
As shown in fig. 1, an embodiment of the present application provides a scheduling platform for ensuring safety production in an enterprise central control center, including a system management unit, a personnel management unit, and a patrol management unit, which is characterized in that it further includes: version management unit, change management unit, emergency management unit, production dynamic broadcast unit, wherein:
the version management unit is used for collecting and collecting version information;
the change management unit is used for extracting and displaying changed items in stages;
the emergency management unit is used for starting a corresponding emergency flow and carrying out emergency treatment when an emergency happens suddenly, and simultaneously recording the treatment process and carrying out subsequent fault review summary;
and the production dynamic broadcasting unit is used for collecting and distributing relevant event information influencing production.
The system management unit, the personnel management unit and the inspection management unit are information basic management units of the dispatching platform, and the managed information comprises system management information, personnel management information, inspection management information, production dynamic information and the like. Wherein:
(1) the system management unit is used for inquiring, accessing and managing the account number, the authority and the information of the user, and comprises:
the user management module is used for adding and deleting user accounts, such as an original system account ABC and an added account D, and the user management module realizes the management of the added account; if the account C needs to be deleted, deleting the account C through the user management module;
the authority management module is used for managing the authority of the user and appointing the user with different grades to have access and modification authority of different pages; for example, the ABC account may be configured as a high-level administrator through the right management module, and has a right to access high-level information such as internal confidential information and financial information, and the BC is a general user and has only a management right to a specific related work service;
and the log query module is used for querying the access records of the user and querying the query browsing records of the user to each module in the system through the log query module.
(2) Personnel management unit for the management on duty is carried out to personnel, and personnel management unit includes:
the on-duty information checking module is used for inquiring the current and historical on-duty personnel information of each ECC on-duty team;
the attendance module for the person on duty is used for signing in and signing out in a mode of scanning the two-dimensional code by using a mobile phone and recording information in the system;
the on-duty reminding module is used for automatically acquiring on-duty list information every day by formulating a timing task, and sending the on-duty list information to an on-duty person mailbox on the next day in a timing mode through a mail to remind a person on duty;
the on-duty exchange module is used for each on-duty team manager to exchange the number of shifts of the team on-duty personnel on line according to different authorities;
and the on-duty subsidy automatic accounting module automatically accounts the on-duty subsidy of the on-duty personnel through a specific algorithm.
The patrol inspection management unit respectively makes corresponding patrol inspection form pages according to the duty manuals of four posts of a master control operation post, a product operation post, a basic platform operation post and a basic environment operation post, and operators on duty at each post trace and record fault hidden dangers of troubleshooting and disposal during the centralized monitoring of the post on the corresponding pages in a checking and remarking mode and submit the fault hidden dangers to a duty manager through a system for checking. If the alarm found by the monitoring platform needs to be notified in time, and the notification condition is recorded; according to the inspection manual, the faults found by inspection are timely treated and the treatment conditions are recorded.
The version management unit of the present embodiment includes: the version information module is used for automatically collecting and sorting the reviewed versions according to four types, namely, routine, urgent, defective and required versions to form global application system version information; the version summarizing module is used for counting the version sending quantity of different systems according to the version transferring time; and the trial run version module is used for summarizing all version information in the trial run period.
The change management unit includes: the plan change module is used for automatically extracting and displaying change information in the plan which passes through the change review uniformly every week, and the change information mainly refers to the version release of an application system in the plan and the operation and maintenance change information of a basic platform; the emergency change module is used for automatically extracting and displaying the emergency changes which are approved by the team leader and the shift keeper every day, wherein the emergency changes are mainly changes which need to be daily maintained on a basic platform according to business needs or needs to be emergently upgraded due to functional defects or needs to eliminate hidden troubles of faults; the centralized change module is used for displaying all change information which is centrally controlled in the ECC in a fixed change window period every month in real time on a large ECC screen, for example, a monthly version release plan window is already made by a research and development center according to a month, and in order to ensure the running stability of a production system, the data center needs to perform centralized control on production change.
And the emergency management unit is used for starting a corresponding emergency flow for recovering production as soon as possible and organizing related personnel to perform emergency treatment when an emergency happens suddenly, recording the treatment process and performing subsequent fault review and analysis. The unit comprises an event entry module, a processing module and a display module, wherein the event entry module is used for recording event types, event descriptions, event occurrence time, influence ranges, event processing detailed processes, event recovery time, processing team personnel information, on-duty team personnel information and the like by on-duty personnel according to different emergency processing flows when an emergency occurs; and the event management module is used for compiling an emergency summary report by fault handling personnel according to the event input information, submitting the emergency summary report to a team leader and a shift keeper for examination and approval and finally forming a manuscript.
The production dynamic broadcasting unit is used for the on-duty personnel to collect and release relevant event information which may influence production in real time, such as 1, business sales activities of all branches in the country; 2. large-scale video conferencing; 3. and maintaining the basic environment of the machine room. The purpose of collecting and distributing 1 and 2 items of content is to know the traffic peak in advance and make relevant guarantees. After the relevant event information is collected, the information is played in a rolling mode through the page, and a user can check the production dynamic information in real time through a desktop browser, a mobile phone end and an ECC large screen.
As shown in fig. 2, the present invention is a hardware service system topology diagram of a scheduling platform for ensuring safe production by an enterprise master control center, wherein a hardware front end is a computer, a hardware rear end is a cluster of a Nginx server, an application server and a database server, and these servers provide a hardware basis for data storage, processing and scheduling for the whole scheduling platform. The safety and balanced operation of the whole network system are realized between the front end and the rear end of the hardware through a firewall and load balancing.
Example 2
The embodiment of the application also provides a scheduling method for ensuring the safety production of the enterprise master control center, which comprises the following steps:
s1, collecting management information of the enterprise master control center, wherein the management information at least comprises system management information, personnel management information, inspection management information, version management information and production dynamic information;
the system management information includes at least: 1. adding and deleting user accounts; 2. the authority information of the users, and the users with different levels have access and modification authority of different pages; 3. the user's access records information.
The personnel management information at least includes: 1. current and historical on-duty personnel information of each ECC on-duty team; 2. information of sign-in and sign-off is carried out; 3. duty list information; 4. changing information of the shift of the team on-duty personnel; 5. and (5) the on-duty personnel are on duty to subsidize information.
The patrol management information includes: and respectively making corresponding polling form pages according to the duty manuals of the four posts of the master control operation post, the product operation post, the basic platform operation post and the basic environment operation post, and tracking and recording the information of the hidden trouble.
The version management information includes: 1. version attribute information such as general, urgent, defect, and demand; 2. the number of versions to be released; 3. version information during commissioning.
S2, then, according to the collected management information, change management in at least version release, production change and emergency handling is carried out, wherein:
the version release specifically comprises: automatically collecting and sorting the reviewed versions according to four types of routine, urgent, defect and demand; counting the edition sending quantity of different systems according to the edition handover time; all version information during commissioning is aggregated.
The production change is specifically as follows: automatically extracting and displaying the plan change information which passes through the change review in each week and is mainly the plan application system version release and the operation and maintenance type change information of the basic platform; the method comprises the steps that emergency class changes which are approved by team managers and duty officers every day are automatically extracted and displayed, wherein the emergency class changes are mainly changes which need to be daily maintained on a basic platform according to business needs or need to be emergently upgraded due to functional defects or need to be cleared of hidden troubles; all change information which is centrally controlled in the ECC during a fixed change window period every month is displayed on an ECC large screen in real time, for example, a monthly version release plan window is made by a research and development center according to months, and in order to ensure the running stability of a production system, a data center needs to centrally control production changes. .
The emergency treatment of the emergency event comprises the following steps: and when an emergency happens, a corresponding emergency flow is started for recovering production as soon as possible, related personnel are organized for emergency disposal, the disposal process is recorded, and subsequent fault review analysis is carried out. When an emergency occurs, a person on duty records the event type, event description, event occurrence time, an influence range, an influence system, a detailed event handling process, event recovery time, handling team personnel information, on-duty team personnel information and the like according to different emergency handling processes, and a fault handling person writes an emergency summary report according to event entry information, submits the emergency summary report to a team leader and a shift keeper for examination and approval and finally forms a finalized draft.
And S3, finally, carrying out production scheduling according to the change management result, simultaneously issuing relevant event information influencing production, and carrying out rolling playing. Such as 1, national branch business sales activities; 2. large-scale video conferencing; 3. and maintaining the basic environment of the machine room. The purpose of collecting and distributing 1 and 2 items of content is to know the traffic peak in advance and make relevant guarantees. After the relevant event information is collected, the information is played in a rolling mode through the page, and a user can check the production dynamic information in real time through a desktop browser, a mobile phone end and an ECC large screen.
The above description is only an example of the present application and is not intended to limit the present application. Various modifications and changes may occur to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the claims of the present application.
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