CN112258347A - Platform for deducting property charges aiming at daily accumulated consumption of owners - Google Patents

Abstract

The embodiment of the invention provides a platform for deducting property charges aiming at daily accumulated consumption of owners, which comprises the following steps: the computer lab is provided with in the computer lab: the system comprises a server, a memory, a switch, a router and a firewall; the platform further comprises: a warehousing and distribution terminal and an owner terminal; the switch is connected with the server, the memory, the router and the firewall; the warehousing and distribution terminal and the owner terminal are connected with the router based on the Internet. By applying the scheme provided by the embodiment of the invention, the interaction between the owner and the property company is enhanced by a mode of giving points for shopping and deducting property fees, and the acceptance and satisfaction of the owner to the property company are increased.

Description

A platform for deducting property fees for owners' daily accumulated consumption

technical field

The invention relates to the technical field of property services based on the Internet, in particular to a platform for deducting property fees from the daily accumulated consumption of owners.

Background technique

Property service refers to the maintenance, maintenance and management of the house, supporting facilities and related sites, and the maintenance of environmental sanitation and related order in the property management area through the selection and employment of the property company by the owner and the property company in accordance with the property service contract. Activity.

In the traditional property service model, the property company and the owner only communicate and interact after the owner finds out that there is a problem in the property service and carries out a warranty. The recognition of the property company is low and the satisfaction is poor.

SUMMARY OF THE INVENTION

The embodiment of the present invention provides a platform for deducting property fees for the owner's daily accumulated consumption, so as to achieve the technical effect of enhancing the interaction between the owner and the property company.

One aspect of the implementation of the present invention provides a platform for deducting property fees for the owner's daily accumulated consumption, including: a computer room, the computer room is provided with: a server, a memory, a switch, a router and a firewall, and the platform further includes: a storage and distribution terminal and owner terminal; of which,

Switches are connected to servers, storage, routers and firewalls;

The warehousing and distribution terminal and the owner terminal are connected to the router based on the Internet;

The owner terminal is used to upload the owner information input by the owner through the property retail client installed in the owner terminal to the server. The owner information includes: login account number, login password, owner name and owner house number;

The server is used to complete the owner's information registration after receiving the owner's information;

The owner terminal is also used to receive the login account and login password entered by the owner in the property retail client, log in to the server, and upload the order generated by the property retail client based on the owner's selection of the goods to be purchased to the server;

The server is also used to send the order to the storage for storage after receiving the order, and to send the order to the warehousing and distribution terminal;

memory, also used to store orders;

The warehousing and distribution terminal is used to display orders to the delivery personnel through the warehousing and distribution client installed in the warehousing and distribution terminal, and send the logistics information uploaded by the delivery personnel through the warehousing and distribution client to the server;

The server is also used to determine that after the order is completed according to the logistics information, according to the amount of the order and the rules for giving points, the points corresponding to the amount are credited to the owner's login account;

The owner terminal is also used to upload the payment request for paying the property fee input by the owner through the property retail client to the server;

The server is also used to query the points owned by the owner after receiving the payment request, calculate the property fee that can be deducted by the points owned by the owner according to the point exchange rules, and send a confirmation message to the owner terminal to confirm whether the owner will deduct the points for the property fee confirmation request;

The owner terminal is also used to display the confirmation request to the owner through the property retail client, and send the confirmation instruction input by the owner through the property retail client to the server;

The server is also used to deduct the points owned by the owner from the property fee after receiving the confirmation instruction.

Compared with the prior art, the beneficial effect of the present invention is that: by applying the property service platform provided by the embodiment of the present invention, the interaction between the property owner and the property company is enhanced, and the property owner is increased by means of shopping gift points to deduct property fees. Recognition and satisfaction with the property company.

Optionally, it also includes: a property company terminal, where the property company terminal is connected to the router based on the Internet;

The owner terminal is also used to send the feedback information, which is input by the owner through the property retail client, to the server, which indicates the existence of problems in the property service, and the feedback information includes: text information, voice information, picture information and video information;

The server is also used to receive feedback information, send feedback information to the memory for storage, and send feedback information to the property company terminal;

The memory is also used to store feedback information;

The property company terminal is used to receive feedback information and display the feedback information to the property administrator through the property management client installed in the property company terminal.

Optionally, it also includes: property personnel terminal, where the property personnel terminal is connected to the router based on the Internet;

The property company terminal is also used to upload the work order generated by the property administrator through the property management client according to the feedback information to the server;

The server is also used to receive work orders, send work orders to storage for storage, and issue work orders to property personnel terminals;

Memory, also used to store work orders;

The property staff terminal is used to display the work order to the property staff through the property management client installed in the property staff terminal, and send the result information representing the problem processing result uploaded by the property staff through the property management client to the server, and the result information includes: Text information, voice information, picture information and video information;

The server is also used to receive the result information, and send the result information to the memory for storage;

The memory is also used to store the result information.

Description of drawings

The accompanying drawings described herein are used to provide a further understanding of the present invention, and constitute a part of the present application, and do not constitute a limitation to the present invention. In the attached image:

FIG. 1 is a schematic structural diagram of a platform for deducting property fees for daily accumulated consumption of an owner according to an embodiment of the present invention.

Detailed ways

In order to make the objectives, technical solutions and advantages of the present invention clearer, the present invention will be further described in detail below with reference to the embodiments and accompanying drawings. Here, the exemplary embodiments of the present invention and their descriptions are used to explain the present invention, but not to limit the present invention.

Referring to FIG. 1 , a platform for deducting property fees from owners' daily accumulated consumption provided by an embodiment of the present invention includes: a computer room, where a server, a memory, a switch, a router, and a firewall are provided; the platform also includes: a property company terminal and the owner terminal; of which,

Warehousing and distribution terminal and owner terminal; among them,

Switches are connected to servers, storage, routers and firewalls;

The warehousing and distribution terminal and the owner terminal are connected to the router based on the Internet;

The owner terminal is used to upload the owner information input by the owner through the property retail client installed in the owner terminal to the server. The owner information includes: login account number, login password, owner name and owner house number;

The server is used to complete the owner's information registration after receiving the owner's information;

The owner terminal is also used to receive the login account and login password entered by the owner in the property retail client, log in to the server, and upload the order generated by the property retail client based on the owner's selection of the goods to be purchased to the server;

The server is also used to send the order to the storage for storage after receiving the order, and to send the order to the warehousing and distribution terminal;

memory, also used to store orders;

The warehousing and distribution terminal is used to display orders to the delivery personnel through the warehousing and distribution client installed in the warehousing and distribution terminal, and send the logistics information uploaded by the delivery personnel through the warehousing and distribution client to the server;

The server is also used to determine that after the order is completed according to the logistics information, according to the amount of the order and the rules for giving points, the points corresponding to the amount are credited to the owner's login account;

The owner terminal is also used to upload the payment request for paying the property fee input by the owner through the property retail client to the server;

The server is also used to query the points owned by the owner after receiving the payment request, calculate the property fee that can be deducted by the points owned by the owner according to the point exchange rules, and send a confirmation message to the owner terminal to confirm whether the owner will deduct the points for the property fee confirmation request;

The owner terminal is also used to display the confirmation request to the owner through the property retail client, and send the confirmation instruction input by the owner through the property retail client to the server;

The server is also used to deduct the points owned by the owner from the property fee after receiving the confirmation instruction.

Through the way of shopping gift points to deduct the property fee, it can enhance the interaction between the owners and the property company, and increase the owner's recognition and satisfaction with the property company.

In the implementation, the platform also includes: the property company terminal, which is connected to the router based on the Internet;

The owner terminal is also used to send the feedback information, which is input by the owner through the property retail client, to the server, which indicates the existence of problems in the property service, and the feedback information includes: text information, voice information, picture information and video information;

The server is also used to receive feedback information, send feedback information to the memory for storage, and send feedback information to the property company terminal;

The memory is also used to store feedback information;

The property company terminal is used to receive feedback information and display the feedback information to the property administrator through the property management client installed in the property company terminal.

It is realized that the owner can report the problems existing in the property service at any time through the owner terminal, which simplifies the repair reporting process; and the feedback information is recorded in the memory, and the property administrator can call and view it at any time to prevent the occurrence of lost orders.

In implementation, the platform also includes: property personnel terminals, which are connected to routers based on the Internet;

The property company terminal is also used to upload the work order generated by the property administrator through the property management client according to the feedback information to the server;

The server is also used to receive work orders, send work orders to storage for storage, and issue work orders to property personnel terminals;

Memory, also used to store work orders;

The property staff terminal is used to display the work order to the property staff through the property management client installed in the property staff terminal, and send the result information representing the problem processing result uploaded by the property staff through the property management client to the server, and the result information includes: Text information, voice information, picture information and video information;

The server is also used to receive the result information, and send the result information to the memory for storage;

The memory is also used to store the result information.

Through the property personnel terminal, the work order can be sent to the corresponding property personnel in time, so that the problem of the owner's repair application can be solved in time; the information during the repair application process is stored in the memory, and if there is a dispute later, the record can be retrieved at any time, which can effectively Resolve disputes between property companies and property owners.

The above descriptions are only preferred embodiments of the present invention, and are not intended to limit the protection scope of the present invention. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention are included in the protection scope of the present invention.

Claims (3)

1. A platform for deducting property charges for daily cumulative consumption of owners comprising: computer lab, its characterized in that is provided with in the computer lab: the system comprises a server, a memory, a switch, a router and a firewall; the platform further comprises: a warehousing and distribution terminal and an owner terminal; wherein,

the switch is connected with the server, the memory, the router and the firewall;

the warehousing and distribution terminal and the owner terminal are connected with the router based on the internet;

the owner terminal is used for uploading owner information input by an owner through a property retail client installed in the owner terminal to the server, and the owner information comprises: a login account number, a login password, an owner name and an owner house number;

the server is used for completing information registration of the owner after receiving the owner information;

the property retail client is used for selecting goods to be purchased according to the property owner terminal and uploading the goods to the server;

the server is also used for sending the order to the storage for storage after receiving the order and sending the order to the warehousing and distribution terminal;

the memory is also used for storing orders;

the warehousing and distribution terminal is used for displaying orders to distribution personnel through a warehousing and distribution client installed in the warehousing and distribution terminal and sending logistics information uploaded by the distribution personnel through the warehousing and distribution client to the server;

the server is also used for recording the credit corresponding to the amount of money into a login account of the owner according to the amount of the order and the credit presentation rule after the order is determined to be completed according to the logistics information;

the property retail client is used for receiving property charges input by the property retail client and sending the property charges to the property retail client;

the server is also used for inquiring the points owned by the owner after receiving the payment request, calculating the property charge which can be deducted by the points owned by the owner according to the point exchange rule, and sending a confirmation request for confirming whether the owner deducts the property charge from the points to the owner terminal;

the property retail client is used for displaying a confirmation request to the property retail client, and sending a confirmation instruction input by the property retail client to the server;

and the server is also used for deducting the property fee from the point owned by the owner after receiving the confirmation instruction.

2. The platform of claim 1, further comprising: the property company terminal is connected with the router based on the Internet;

the property retail client terminal is used for inputting property service information, representing the problem in the property service, of the property retail client terminal, and sending the feedback information to the server, wherein the feedback information comprises: text information, voice information, picture information and video information;

the server is also used for receiving the feedback information, sending the feedback information to the memory for storage and sending the feedback information to the property company terminal;

the memory is also used for storing the feedback information;

and the property company terminal is used for receiving the feedback information and displaying the feedback information to a property manager through a property management client installed in the property company terminal.

3. The platform of claim 2, further comprising: the property personnel terminal is connected with the router based on the Internet;

the property company terminal is also used for uploading the work order generated by the property manager through the property management client according to the feedback information to the server;

the server is also used for receiving the work order, sending the work order to the memory for storage and sending the work order to the property personnel terminal;

the memory is also used for storing the work order;

the property personnel terminal is used for displaying the work order to the property personnel through the property management client installed in the property personnel terminal and sending the result information of the characterization problem processing result uploaded by the property personnel through the property management client to the server, and the result information comprises: text information, voice information, picture information and video information;

the server is also used for receiving the result information and sending the result information to the memory for storage;

and the memory is also used for storing result information.

Images