CN112188020A

CN112188020A - Hierarchical switching and linkage alarm system and method based on network telephone

Info

Publication number: CN112188020A
Application number: CN202011038369.3A
Authority: CN
Inventors: 郭冬冬
Original assignee: Jiuquan Iron and Steel Group Co Ltd
Current assignee: Jiuquan Iron and Steel Group Co Ltd
Priority date: 2020-09-28
Filing date: 2020-09-28
Publication date: 2021-01-05

Abstract

The present invention provides a network phone-based hierarchical switching and linkage alarm system and method. The system includes: an Internet phone server, a voice gateway, a traffic phone, a PC, an alarm system and a plurality of emergency Mobile phone terminal, the PC is installed with VoIP client software, the traffic phone and the PC are connected to the VoIP server through a voice gateway, and the PC is signally connected to the alarm system. Set the VoIP number for scheduling on the traffic phone, and set the same VoIP number on the PC; bind the VoIP number for scheduling with the telecommunication number of user A and the telecommunication number of user B on the voice gateway Set the ringing priority of the above number, and the network phone number for dispatching is the highest. The method can provide multiple reliable answering guarantees for key production scheduling positions of the enterprise, avoid missing key calls, and operate stably and reliably without special maintenance.

Description

Hierarchical switching and linkage alarm system and method based on network telephone

Technical Field

The invention belongs to the technical field of communication alarm, and relates to a hierarchical switching and linkage alarm system and method based on a network telephone.

Background

Each production key post of the enterprise is provided with a scheduling duty room, and emergency production tasks are communicated and issued by adopting a telephone. The dispatching duty room is provided with special persons for taking duty in turn for 24 hours, and the duty personnel on duty at the duty position of a department can cause field production accidents or emergency production tasks which cannot be issued if the duty personnel carelessly miss important field production calls, so that serious potential safety hazards exist.

Disclosure of Invention

Aiming at the problems in the prior art, the invention aims to provide a hierarchical switching and linkage alarm system based on network telephones, which provides multiple reliable answering guarantee for key production scheduling posts of enterprises and avoids missing key calls.

The invention also aims to provide a hierarchical switching and linkage alarming method based on the network telephone.

Therefore, the invention adopts the following technical scheme:

a hierarchical switching and linkage alarm system based on network telephones comprises:

the system comprises a network telephone server, a voice gateway, a telephone traffic telephone, a PC, an alarm system and a plurality of emergency mobile phone terminals, wherein the PC is provided with network telephone client software, the telephone traffic telephone and the PC are connected with the network telephone server through the voice gateway, and the PC is in signal connection with the alarm system.

A hierarchical switching and linkage alarming method based on network telephones comprises the following steps:

setting network telephone number for scheduling on the telephone traffic, setting network telephone number same as telephone traffic on the network telephone client software of the PC, dialing network telephone number on the client software to ring when the telephone traffic is dialed up, and stopping ringing when the telephone traffic is answered and the network telephone number on the client software stops ringing;

after the telephone traffic telephone is connected to answer, the network telephone number on the client software stops ringing and the alarm system stops alarming;

the emergency mobile phone terminal comprises a user A mobile phone and a user B mobile phone, the telegraph number of the user A mobile phone and the telegraph number of the user B mobile phone are recorded on a voice gateway, the network phone number for scheduling is bound with the user A mobile phone telegraph number and the user B mobile phone telegraph number on the voice gateway, the numbers are set with ringing priorities, and the priorities are the network phone number for scheduling, the user A mobile phone telegraph number and the user B mobile phone telegraph number from high to low; that is, when the telephone traffic ringing does not answer the answer, the mobile phone of the user A starts ringing, and when the telephone traffic ringing and the mobile phone of the user A do not answer, the mobile phone of the user B starts ringing.

The technical difficulty of the invention lies in how to realize the directional switching between the two mobile phones and how to link the alarm system. The call forwarding function of the mobile phone can not realize directional forwarding, namely, the call forwarding of a specific phone can not be set, and only global forwarding can be set; the existing network telephone can not be externally connected with public address equipment and can not trigger an alarm system through a telephone terminal. The above two difficult problems are not solved by consulting original factory research and development, operators and looking up other similar cases.

Aiming at the problem that directional switching can not be realized between two mobile phones, the two mobile phone numbers are bound through a network telephone voice gateway, and the ringing priority is set at the same time, so that the 'directional' function is realized; in addition, the function of 'one-number-through' of the network telephone is set to ring at the same time, thereby realizing the function of 'switching over' of the mobile phone number. Aiming at the problem of how to link the alarm system, the network telephone client software capable of triggering the alarm is installed on a PC terminal computer connected with the alarm system, so that the alarm is given through the alarm system during ringing.

In conclusion, the beneficial effects of the invention are as follows: multiple reliable answering guarantees can be provided for key production scheduling posts of enterprises, and key incoming calls are prevented from being missed; the operation is stable and reliable, special maintenance is not needed, and meanwhile, recording, call record tracing and the like can be carried out on all call nodes.

Drawings

FIG. 1 is a schematic diagram of the operation of the staged switching and linkage alarm system of the present invention;

in the figure, 1-incoming call, 2-network telephone server, 3-voice gateway, 4-telephone traffic telephone, 5-PC, 6-alarm system, 7-user A mobile phone and 8-user B mobile phone.

Detailed Description

The technical solution of the present invention is further illustrated by the following specific examples.

As shown in fig. 1, a hierarchical switching and linkage alarm system based on internet phone includes:

the emergency mobile phone terminal comprises a user A mobile phone and a user B mobile phone, wherein the user A mobile phone and the user B mobile phone are both ordinary mobile phones, are provided with SIM cards of telecom operators, and have ordinary mobile phone telecommunication numbers. Recording the telegraph number of the user A mobile phone and the telegraph number of the user B mobile phone into a voice gateway, binding the network telephone number for scheduling with the telegraph number of the user A mobile phone and the telegraph number of the user B mobile phone on the voice gateway, and setting the numbers as ringing priorities, wherein the priorities are the network telephone number for scheduling, the telegraph number of the user A mobile phone and the telegraph number of the user B mobile phone from high to low; that is, when the telephone traffic ringing does not answer the answer, the mobile phone of the user A starts ringing, and when the telephone traffic ringing and the mobile phone of the user A do not answer, the mobile phone of the user B starts ringing.

The ringing interval duration is set to 5-20 seconds, namely, the mobile phone of the user A starts ringing when no one answers the answer after the telephone traffic rings for 5-20 seconds, and the mobile phone of the user B starts ringing after the mobile phone of the user A also does not answer the answer for 5-20 seconds.

In the invention, the network telephone client software is Huacheng ePate communication software. When the network telephone number for scheduling is bound with the mobile phone telegraph number of the user A and the mobile phone telegraph number of the user B, the 'one-number-through' function of eScae can be directly adopted for setting, and meanwhile, in the 'one-number-through' service setting, the ringing mode (simultaneous ringing and sequential ringing) is selected for sequential ringing, and the ringing interval duration is set.

Claims

1. a graded transfer and linkage alarm system based on VoIP, is characterized in that, comprises:

An VoIP server, a voice gateway, a traffic phone, a PC, an alarm system and a plurality of emergency mobile phone terminals, the PC is installed with VoIP client software, and the traffic phone and the PC communicate through voice The gateway is connected with the VoIP server, and the PC is signally connected with the alarm system.

2. a kind of hierarchical transfer and linkage alarm method based on VoIP, is characterized in that, adopts the described system of claim 1, specifically comprises:

Set the VoIP number for scheduling on the service phone, and set the same VoIP number as the service phone on the VoIP client software of the PC. When the service phone is dialed and ringing, the client The Internet phone number on the software is dialed and ringing at the same time, and the Internet phone number on the client software stops ringing when the call is answered;

If the VoIP number on the client software rings and does not answer for a few seconds, the alarm system will start to alarm. After the call is answered, the VoIP number on the client software will stop ringing and the alarm system will stop alarming;

The emergency mobile phone terminal includes user A's mobile phone and user B's mobile phone, the telecommunication number of user A's mobile phone and the telecommunication number of user B's mobile phone are entered into the voice gateway, and the network telephone number for scheduling and the telecommunication number of user A's mobile phone are recorded on the voice gateway. Bind with the mobile phone number of user B, and set the ringing priority of the above number. The priority from high to low is the network phone number for dispatching, the mobile phone number of user A, and the mobile phone number of user B; When no one answers the ringing, user A's mobile phone starts to ring, and when the traffic call and user A's mobile phone are also unanswered, user B's mobile phone starts to ring.

3. a kind of hierarchical transfer and linkage alarm method based on VoIP according to claim 2, is characterized in that, the ringing interval duration that sets described traffic phone, user A mobile phone and user B mobile phone is 5-20 seconds, that is, when the traffic phone rings for 5-20 seconds and no one answers, user A's mobile phone starts to ring, and user A's mobile phone does not answer for 5-20 seconds, then user B's mobile phone starts to ring.

4 . The VoIP-based hierarchical transfer and linkage alarm method according to claim 2 , wherein the VoIP client software is Huawei eSpace communication software. 5 .