CN111953926A - Video conference system - Google Patents

Abstract

The present application provides a video conference system. The system includes a plurality of video conference equipment; a data acquisition unit, which communicates with each video conference equipment, is used to acquire relevant data of each video conference equipment, and the relevant data includes operation data, basic data, business data and alarm data; operation and maintenance decision-making unit , communicates with the data acquisition unit, and is used to formulate a corresponding operation and maintenance strategy for each video conference device according to the relevant data of each video conference device. This solution realizes unified supervision of all video conferencing equipment, can quickly obtain relevant data of all video conferencing equipment, improves the efficiency of monitoring the operation status of video conferencing equipment in the video conferencing system, and solves the problem of untimely manual inspection, Problems such as chaotic data updates, missing state synchronization, and possible misjudgment.

Description

video conference system

technical field

The present application relates to the technical field of video conferences, and in particular, to a video conference system.

Background technique

The video teleconferencing system has become an important office support system for power companies, with a wide coverage and numerous online devices. With the increasing frequency and importance of the video conference system, the system has put forward higher requirements for the timeliness and accuracy of problem handling, and also put forward more professional requirements for the existing operation and maintenance personnel. . In order to meet the growing business needs, improve the efficiency of system operation and maintenance, and ensure the safe and stable operation of the system, it is necessary to strengthen the management of system operation and maintenance.

In the operation and maintenance guarantee, it is often necessary to cooperate with multiple teams and related personnel to comprehensively judge the system status and problems. In the process of organizing personnel discussion, problem analysis and positioning, it will also greatly extend the problem processing time. It is difficult to quickly find the root cause of the fault from the massive monitoring indicators in fault processing. The speed of fault recovery basically depends on the engineer's work experience and technical reserves. ability.

Routine maintenance There are a large number of video conference-related equipment, a wide coverage area, and a wide variety of equipment types, including professional audio equipment, video equipment, network equipment, transmission equipment, display equipment, etc. The daily maintenance work relies on manual labor in a passive operation and maintenance state, which consumes a lot of labor and energy, and may not achieve satisfactory results. In the daily maintenance process, the equipment is in its own right, each manufacturer only manages the products of their own brands, and the operation and maintenance personnel need to check and monitor the various systems. At the same time, when a fault occurs, due to the disconnection of data between devices, it is impossible to establish an effective data connection, and the manufacturer's monitoring tools cannot effectively combine the actual application scenarios and business logic, and cannot provide convenient support for daily inspection and problem location.

The pressure faced by operation and maintenance personnel, in addition to the ability to quickly analyze and deal with daily faults, also need to conduct regular and irregular inspections of various types of equipment, and replace related consumables according to the manufacturer's manual. How to check the entire network system in a timely and effective manner, and manage the status of the entire network assets, spare parts, etc., relying on manual work alone will cause problems such as untimely inspection, confusing data update, and missing status synchronization.

In the entire network system, it is impossible to effectively store and analyze data related to equipment operation, business, status, etc., resulting in disconnection between equipment and business. When a fault occurs, it is impossible to directly determine the degree and scope of the impact of the fault on the business. Similarly, the data at the time of the fault cannot provide more data and experience accumulation for future operation and maintenance work. As well as leaders at all levels, when making overall planning for the system and making decisions and judgments, they also lack sufficient and effective data support, and can only rely on experience and a little data to make judgments.

From the perspective of conference operation and maintenance, there is currently a large domestic market demand for conference operation and maintenance products, but related technologies and products are in their infancy, and the competition is not fierce. From the perspective of the entire IT operation and maintenance, IT operation and maintenance includes the enterprise's own operation and maintenance team and IT operation and maintenance providers. Among them, IT operation and maintenance providers can be divided into two categories: IT operation and maintenance service providers and IT operation and maintenance management software providers. In the global market, the external IT operation and maintenance providers of enterprises, whether it is IT operation and maintenance services or IT operation and maintenance management software, have developed well in the market, showing an increasing trend year by year. At the same time, my country's IT operation and maintenance is in a stage of rapid development and growth.

SUMMARY OF THE INVENTION

The main purpose of the present application is to provide a video conference system to solve the problem of low efficiency in monitoring the operation status of video conference equipment in the video conference system in the prior art.

In order to achieve the above object, according to an aspect of the present application, a video conference system is provided, comprising: a plurality of video conference devices; a data acquisition unit, which communicates with each of the video conference devices and is used to acquire each of the video conference devices related data, the related data includes operation data, basic data, business data and alarm data; the operation and maintenance decision-making unit communicates with the data acquisition unit, and is used for each video conference device according to the related data. The video conference device formulates a corresponding operation and maintenance strategy.

Optionally, the operation and maintenance decision-making unit includes: an analysis module, configured to analyze the current operation data, historical operation data, the basic data, the business data and the alarm data of each of the video conferencing devices, Obtaining an analysis result; a decision-making module, communicating with the analysis module, is configured to formulate the corresponding operation and maintenance strategy for each of the video conferencing devices according to the analysis result.

Optionally, the operation and maintenance decision-making unit further includes: a grouping module, configured to group a plurality of the video conferencing devices; a statistics module, communicated with the grouping module, and configured to collect statistics on the video conferencing devices of each group. Overall information, the overall information includes the total number of devices, the number of normal devices, and the number of faulty devices.

Optionally, the video conference system further includes: a data storage unit, which communicates with the data acquisition unit and is used to store the relevant data of each of the video conference devices; a status display unit, which is respectively connected to the data acquisition unit It communicates with each of the video conferencing devices, and is used to display the running status of each of the video conferencing devices in real time.

Optionally, the status display unit includes a fault display module, and the fault display module is configured to display the relevant data of the faulty device, and the faulty device is the faulty video conference device.

Optionally, the video conference system further includes: an alarm policy formulation unit, which communicates with the data acquisition unit and each of the video conference devices respectively, and is used to formulate a corresponding alarm policy according to the business requirements of each of the video conference devices. and determining the level of the alarm event; the alarm prompting unit communicates with the alarm strategy formulation unit, and is used for determining the corresponding alarm prompting mode according to the level of the alarm event.

Optionally, the video conference system further includes: an alarm log unit, in communication with the alarm prompt unit, for recording the alarm events of each of the video conference devices.

Optionally, the video conference system further includes: a comparison unit, which communicates with each of the video conference devices and the data acquisition unit respectively, and is configured to perform offline data comparison of multiple video conference devices according to different dimensions. By comparison, the different dimensions include a geographic location dimension, a device type dimension, and a business link dimension, and each business link includes a plurality of the video conferencing devices.

Optionally, the video conference system further includes: an information management unit, which communicates with each of the video conference devices and is used to manage the type, brand and model of each of the video conference devices.

Optionally, the plurality of video conferencing devices are devices of different brands, devices of different types, devices in different networks, and devices in different regions.

By applying the technical solution of the present application, by obtaining the relevant data of each video conferencing device, and then determining the operation and maintenance strategy according to the relevant data of each video conferencing device, that is, determining whether to repair the video conferencing device and which part to be repaired specifically, without the need for staff to regularly Go to the scene to check the operation of video conferencing equipment and make fault analysis by yourself, you can obtain relevant data of all video conferencing equipment, and then formulate corresponding operation and maintenance strategies according to the relevant data, realizing unified supervision of all video conferencing equipment. , which can quickly obtain the relevant data of all video conferencing equipment, improve the efficiency of monitoring the operation status of video conferencing equipment in the video conferencing system, and solve the problem of untimely manual inspection, confusion of data update, omission of state synchronization and possible misjudgment, etc. question. The system realizes automatic inspection, frees operation and maintenance personnel from simple and repetitive work, reduces the risk of misoperation, and ensures the stability, safety and efficiency of the system. The improvement from passive operation and maintenance to active operation and maintenance has been realized.

Description of drawings

The accompanying drawings that form a part of the present application are used to provide further understanding of the present application, and the schematic embodiments and descriptions of the present application are used to explain the present application and do not constitute improper limitations on the present application. In the attached image:

FIG. 1 shows a schematic diagram of a video conference system according to an embodiment of the present application.

Detailed ways

It should be noted that the following detailed description is exemplary and intended to provide further explanation of the application. Unless otherwise defined, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this application belongs.

It should be noted that the terminology used herein is for the purpose of describing specific embodiments only, and is not intended to limit the exemplary embodiments according to the present application. As used herein, unless the context clearly dictates otherwise, the singular is intended to include the plural as well, furthermore, it is to be understood that when the terms "comprising" and/or "including" are used in this specification, it indicates that There are features, steps, operations, devices, components and/or combinations thereof.

It will be understood that when an element such as a layer, film, region, or substrate is referred to as being "on" another element, it can be directly on the other element or intervening elements may also be present. Also, in the specification and claims, when an element is described as being "connected" to another element, the element can be "directly connected" to the other element or "connected" to the other element through a third element.

As described in the background art, the monitoring efficiency of the operation status of the video conference equipment in the video conference system in the prior art is low. The embodiments of the application provide a video conference system.

FIG. 1 shows a schematic diagram of a video conference system according to an embodiment of the present application. As shown in Figure 1, the system includes:

Multiple video conferencing equipment;

a data acquisition unit, communicated with each of the above-mentioned video conferencing equipment, and used to acquire relevant data of each of the above-mentioned video conferencing equipment, and the above-mentioned relevant data includes operation data, basic data, business data and alarm data;

An operation and maintenance decision unit, in communication with the above-mentioned data acquisition unit, is configured to formulate a corresponding operation and maintenance strategy for each of the above-mentioned video conferencing equipment according to the above-mentioned relevant data of each of the above-mentioned video conferencing equipment.

Specifically, the operation and maintenance strategy specifically refers to determining whether to repair the video conferencing equipment according to the relevant data of the video conferencing equipment, if the maintenance needs to be repaired which part of the video conferencing equipment needs to be repaired, and whether the video conferencing equipment needs to be replaced, for example, it is found after analysis. If the relevant data of a certain communication device is normal, maintenance is not required; if the operation data in the relevant data of a certain communication device is found to be abnormal, it is determined which part of the communication device needs to be repaired according to the abnormality of the operation data.

Specifically, the above-mentioned video conference equipment includes professional audio equipment, video equipment, network equipment, transmission equipment, display equipment, and the like.

Specifically, the operation data is data used to characterize the operation of the video conferencing device, that is, including parameters used to characterize the operation; the basic data refers to data used to characterize the basic information of the video conferencing device, such as the type of the video conferencing device. , manufacturer, model and other data; business data refers to the specific business of the video conferencing equipment, such as display business, communication business, etc.; alarm data refers to the data of whether the video conferencing equipment alarms when it is running.

In the above solution, by obtaining the relevant data of each video conferencing device, and then determining the operation and maintenance strategy according to the relevant data of each video conferencing device, that is, determining whether to repair the video conferencing device and which part to be repaired, without the need for staff to regularly visit the site to check. You can obtain the relevant data of all video conferencing equipment by analyzing the operation status of the video conferencing equipment and making fault analysis by yourself, and then formulate corresponding operation and maintenance strategies according to the relevant data, realizing unified supervision of all video conferencing equipment, and quickly Obtain relevant data of all video conferencing equipment, improve the efficiency of monitoring the operation status of video conferencing equipment in the video conferencing system, and solve problems such as untimely manual inspection, confusing data update, missing state synchronization and possible misjudgment. The system realizes automatic inspection, frees operation and maintenance personnel from simple and repetitive work, reduces the risk of misoperation, and ensures the stability, safety and efficiency of the system. The improvement from passive operation and maintenance to active operation and maintenance is realized, which greatly reduces the workload of operation and maintenance personnel and improves work efficiency.

In an embodiment of the present application, the video conferencing system further includes a standardization processing unit, which is used to standardize relevant data of various brands, models, and types of video conferencing devices, and provide standard API output. Realize the collection and processing of related data of various video conference equipment.

In an embodiment of the present application, the above-mentioned operation and maintenance decision-making unit includes an analysis module and a decision-making module, and the analysis module is used to analyze the current operation data, historical operation data, basic data, business data and alarm data of each of the above-mentioned video conferencing equipment. , and obtain the analysis result; that is, the analysis module realizes the statistical analysis of the historical operation data, operation and maintenance data, business data, alarm data, etc. of a single video conference equipment; The above-mentioned video conference equipment formulates the corresponding above-mentioned operation and maintenance strategy. The analysis module analyzes the current operation data, historical operation data, basic data, business data and alarm data to obtain the actual operation of the video conferencing equipment. The decision-making module determines whether to maintain the corresponding video conferencing equipment according to the analysis results. Or replace, without manual inspection on site, you can fully grasp the operation of each video conferencing equipment and formulate appropriate operation and maintenance strategies. It effectively solves the problems of inconsistent equipment management, untimely fault alarms, slow fault cause location, and difficulty in operating data analysis. If one of the devices is abnormal, the operation and maintenance personnel will quickly understand the affected business scope and take corresponding countermeasures to minimize the impact of the fault.

In an embodiment of the present application, the analysis module is further configured to centrally summarize the collected related data of the device, and display it as a real-time icon, so as to know the running state of the device in real time. Provide valuable data support for decision-making through data management. It solves the problem in the prior art that it is difficult to quickly find the root cause of the fault from the massive monitoring indicators in fault handling, and the fault recovery speed basically depends on the engineer's work experience and technical reserve capability.

=In another embodiment of the present application, the above-mentioned operation and maintenance decision-making unit further includes a grouping module and a statistics module, and the grouping module is used to group a plurality of the above-mentioned video conference devices; General information about the above video conferencing equipment, the above general information includes the total number of equipment, the number of normal equipment and the number of faulty equipment. Specifically, it can be grouped by region, for example, Beijing is a group, Tianjin is a group, Hebei is a group; it can also be grouped by category, for example, audio equipment is a group, video equipment is a group, and display devices are a group. Of course, it can also be grouped according to other standards; the statistics module realizes the statistics of the total number of equipment, the number of normal equipment and the number of faulty equipment for each group of the above video conferencing equipment, which is convenient for the management of video conferencing equipment. Video conferencing equipment will also not affect regulatory efficiency. The grouping module supports the customized grouping of equipment, and establishes multi-level grouping according to customer requirements. Through the multi-level monitoring diagram (topology diagram/map), the overall operation of the system access equipment can be viewed intuitively. Count the overall information of the equipment in the corresponding group, including the total number of equipment, the number of normal or faulty equipment; according to the classification and classification of equipment, you can quickly retrieve the specified area, and jump to view the summary of equipment fault information in this area to fully understand the actual operation of each group of equipment Happening.

In yet another embodiment of the present application, as shown in FIG. 1 , the above-mentioned video conference system further includes a data storage unit and a status display unit, the data storage unit communicates with the above-mentioned data acquisition unit, and is used for storing the above-mentioned data of each of the above-mentioned video conferencing devices. Relevant data; the status display unit communicates with the above-mentioned data acquisition unit and each of the above-mentioned video conferencing equipment respectively, and is used to display the running status of each of the above-mentioned video conferencing equipment in real time, and storing the above-mentioned relevant data of each of the above-mentioned video conferencing equipment can provide data support for decision makers , to provide the operation and maintenance personnel with evidence of problem tracing, which is convenient for monitoring the real-time operating status of the video conference equipment. Monitoring personnel, operation and maintenance personnel, and decision-making personnel can quickly judge the health status of the current system by simply viewing the system's real-time chart display and simple color distinction, which greatly reduces the technical requirements for monitoring personnel. When the system displays the health status, it is no longer necessary to check the current status of each monitoring item one by one; when the system is abnormal, the system provides the precipitation and display of historical data, providing the operation and maintenance personnel with a basis for problem tracing.

In an embodiment of the present application, the status display unit includes a fault display module, and the fault display module is used to display the relevant data of the faulty device, and the faulty device is the faulty video conference device. For example, a table can be made to highlight the location of a faulty videoconferencing device in a predetermined color, such as red, to alert operators. The equipment is managed in groups. When the equipment is abnormal, the abnormality will be marked on the upper-level map (or topology map), and various alarm prompts will be given on the home page according to the alarm prompt mode set by the equipment. The monitoring homepage can also monitor key equipment in real time, which is convenient for users to grasp the current status of the core equipment as a whole; in addition, the monitoring homepage shows whether all the supervised equipment in the system are running normally, equipment status statistics, alarm statistics and details, etc., the customer does not need to operate Obtain an overview of the overall operation of the system, so that staff can view and understand the operation of each device.

In yet another embodiment of the present application, as shown in FIG. 1 , the above-mentioned video conference system further includes an alarm policy formulation unit and an alarm prompt unit, and the alarm policy formulation unit communicates with the above-mentioned data acquisition unit and each of the above-mentioned video conference devices respectively, and uses According to the business requirements of each of the above video conferencing equipment, a corresponding alarm strategy is formulated and the level of the alarm event is determined; the alarm prompting unit communicates with the above-mentioned alarm strategy formulation unit, and is used for determining the corresponding alarm prompt mode according to the level of the above-mentioned alarm event. Specifically, the levels of alarm events can be divided into first-level alarm events, second-level alarm events, and third-level alarm events. Different levels of alarm events correspond to different types of faults. Further, corresponding Operation and maintenance strategy to achieve the refinement of the level of alarm events, so as to facilitate the adoption of appropriate operation and maintenance strategies. Specifically, the alarm prompting method can be sound and light alarm or buzzer alarm. Of course, different alarm prompting methods can be configured for different levels of alarms, and various methods such as combined pop-up window, bell, map highlighting, and list can be selected. Prompt in the monitoring interface to remind the operator that the corresponding video conference equipment needs to be replaced or repaired.

Preferably, the above-mentioned alarm policy formulation unit supports complex logic alarms, and performs cross-device multi-index item analysis according to the policy.

In an embodiment of the present application, as shown in FIG. 1 , the above-mentioned video conference system further includes an alarm log unit, and the alarm log unit communicates with the above-mentioned alarm prompting unit for recording the above-mentioned alarm events of the above-mentioned video conferencing equipment, so as to facilitate the Follow-up analysis of the operation of video conferencing equipment.

In an embodiment of the present application, the above-mentioned video conference system further includes a shift management unit, which can manage the daily shift arrangement of customers, and mainly includes two modules: duty personnel management and shift information management. On-duty personnel management supports the addition, modification and deletion of on-duty personnel information. The on-duty personnel information includes but is not limited to the on-duty personnel's name, department, position, contact information, photos, etc.; Shift schedule arrangement, update the duty personnel information in the system display interface, the shift schedule supports manual entry and file import.

In a specific embodiment of the present application, as shown in FIG. 1 , the above-mentioned video conference system further includes a comparison unit, and the comparison unit communicates with each of the above-mentioned video conference equipment and the above-mentioned data acquisition unit respectively, and is used for different dimensions according to different dimensions. Compare offline data of multiple video conferencing devices. The different dimensions include geographic location dimension, device type dimension, and business link dimension, and each business link includes multiple video conferencing devices. Through statistical analysis of alarm data and operation and maintenance data of equipment based on geographic location dimension, statistical analysis of operation data of the same brand and model based on equipment type, and statistical analysis of alarm data based on business link dimension, operation and maintenance data includes operation data and Maintenance data, get more accurate equipment operation.

In an embodiment of the present application, the above video conferencing system further includes an inspection unit for inspecting the operation of multiple video conferencing devices. Specifically, a one-key automatic inspection function can also be set to help operation and maintenance. The team replaces the duty personnel every time, or makes a comprehensive and rapid inspection of each important subsystem at a fixed time every day to ensure that the daily operation and maintenance work can be carried out efficiently and quickly; the inspection unit also supports the setting of the inspection equipment range. According to the user's choice, it can support different levels and different groups of equipment inspections. Click the one-key automatic inspection button, select the grouped devices to start the automatic inspection mode, perform fast basic status monitoring, and display the system status (normal/faulty).

In an embodiment of the present application, the above-mentioned video conference system further includes a full-link monitoring unit for determining the cause of the fault and locating the location of the fault; each service line and each service scenario are supported by devices with different functions. With the increasingly close connection between businesses, the association between devices is even more complicated. When a fault occurs, it becomes increasingly difficult to locate the cause of the fault. In order to quickly locate and solve problems, the full-link monitoring unit displays various indicators from the overall dimension to the local dimension, and displays all device information across networks and regions in a centralized manner. The source can greatly shorten the troubleshooting time in production. It helps the operation and maintenance personnel to quickly find the source of the fault. And after long-term accumulation of data, it can provide reasonable suggestions for link optimization. You can quickly know whether the status of all devices of a business link is normal. For abnormal devices, you can click the device icon to enter the device details chart interface to view the current status of all monitoring items. This page will also provide data of other business dimensions, such as: historical alarm statistics of the link, operation and maintenance data statistics, the current total number of devices, the number of abnormal devices, the number of alarms, etc., so that the operation and maintenance personnel can grasp the whole of the link. The performance and fault points provide data support for the optimization of the link.

In a specific implementation manner of the present application, as shown in FIG. 1 , the above-mentioned video conferencing system further includes an information management unit, which communicates with each of the above-mentioned video conferencing devices, and is used to manage the types and brands of each of the above-mentioned video conferencing devices. and model. The information management unit is also used to divide all the devices connected to the system according to the actual regions, and select different regions to view the management asset information; support quick-read classification queries according to dimensions such as type, brand, model, etc., and generate visual charts of different dimensions Reports such as device type, device usage status, device brand.

In an embodiment of the present application, the plurality of video conferencing devices are devices of different brands, devices of different types, devices in different networks, and devices in different regions. Specifically, the system realizes data collection across brand categories through HTTP, API, RS-232, TCP, SNMP, Telnet and other collection methods. The devices that need to be supervised are presented in a unified platform, realizing the ubiquitous connection and interconnection of cross-brand, cross-category, and cross-regional equipment. In response to the increase in the number and scale of managed devices, the platform can scale horizontally quickly and smoothly. It solves the problem in the prior art that it is impossible to uniformly supervise many network devices, can meet the growing business needs, improve the efficiency of system operation and maintenance, and ensure the safe and stable operation of the system. It solves the problem that in the prior art, the equipment is managed independently, each manufacturer only manages the products of their own brands, and the operation and maintenance personnel need to check and monitor the various systems.

The video conferencing system formed by the above-mentioned embodiments evaluates the entire operation and maintenance process by means of a full-scale data system such as data collection, data storage, data processing, and visualization, so as to confirm the achievement and extent of the operation and maintenance goals. The system uses a unified language to define operation and maintenance data, expresses operation and maintenance objects through the relationship between entities, integrates entity relationships in the operation and maintenance field to form a knowledge map, and establishes a device indicator library. Secondly, a data warehouse is established, which is a subject-oriented, integrated, relatively stable data collection that reflects historical changes to support management decisions. A data warehouse provides users with current and historical data for decision support. It enables users to query the required information faster and more conveniently, and provide decision support. In addition, through the visual presentation of data, it helps operation and maintenance personnel to analyze problems intuitively, conveniently and quickly, and also provides a series of tool components to allow operation and maintenance personnel to quickly edit the view of massive data according to their own business conditions, etc. The digital transformation of traditional operation and maintenance experience greatly improves problem troubleshooting, risk discovery, and knowledge accumulation. Through automation, dataization, visualization and other means to visualize some tedious information through charts, what you see is what you get, realize millisecond-level fault alarms, find, locate and solve problems faster, and improve operation efficiency; scientific management, Change from passive to active, realize refined management, and further enrich management methods; it can respond to various events generated by the system in a timely and efficient manner, reduce repetitive work and human errors, and enable staff to solve new and more valuable problems , improve efficiency and reduce costs, and some work efficiency can be increased by 200%.

From the above description, it can be seen that the above-mentioned embodiments of the present application achieve the following technical effects:

The video conferencing system of the present application obtains the relevant data of each video conferencing device, and then determines the operation and maintenance strategy according to the relevant data of each video conferencing device, that is, determining whether to repair the video conferencing device and which part to be repaired, without the need for staff to regularly Go to the scene to check the operation of video conferencing equipment and make fault analysis by yourself, you can obtain relevant data of all video conferencing equipment, and then formulate corresponding operation and maintenance strategies according to the relevant data, realizing unified supervision of all video conferencing equipment. , which can quickly obtain the relevant data of all video conferencing equipment, improve the efficiency of monitoring the operation status of video conferencing equipment in the video conferencing system, and solve the problem of untimely manual inspection, confusion of data update, omission of state synchronization and possible misjudgment, etc. question. The system realizes automatic inspection, frees operation and maintenance personnel from simple and repetitive work, reduces the risk of misoperation, and ensures the stability, safety and efficiency of the system. The improvement from passive operation and maintenance to active operation and maintenance has been realized.

The above descriptions are only preferred embodiments of the present application, and are not intended to limit the present application. For those skilled in the art, the present application may have various modifications and changes. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of this application shall be included within the protection scope of this application.

Claims (10)

1. a video conference system, is characterized in that, comprises: Multiple video conferencing equipment; a data acquisition unit, communicated with each of the video conferencing devices, and used to acquire relevant data of each of the video conferencing devices, the relevant data including operation data, basic data, service data and alarm data; An operation and maintenance decision unit, in communication with the data acquisition unit, is configured to formulate a corresponding operation and maintenance strategy for each of the video conference devices according to the relevant data of each of the video conference devices. 2. The video conference system according to claim 1, wherein the operation and maintenance decision unit comprises: an analysis module, configured to analyze the current operation data, historical operation data, the basic data, the business data and the alarm data of each of the video conferencing devices to obtain an analysis result; A decision-making module, in communication with the analysis module, is configured to formulate the corresponding operation and maintenance strategy for each of the video conferencing devices according to the analysis result. 3. The video conference system according to claim 1, wherein the operation and maintenance decision-making unit further comprises: a grouping module for grouping a plurality of the video conferencing devices; A statistics module, in communication with the grouping module, is configured to count the overall information of each group of the video conferencing devices, where the overall information includes the total number of devices, the number of normal devices, and the number of faulty devices. 4. The video conference system according to claim 1, wherein the video conference system further comprises: a data storage unit, in communication with the data acquisition unit, for storing the relevant data of each of the video conferencing devices; A status display unit communicates with the data acquisition unit and each of the video conference devices respectively, and is used for displaying the running status of each of the video conference devices in real time. 5 . The video conference system according to claim 4 , wherein the status display unit comprises a fault display module, and the fault display module is used to display the relevant data of the faulty equipment, and the faulty equipment is faulty. 6 . of the video conferencing equipment. 6. The video conference system according to claim 1, wherein the video conference system further comprises: an alarm policy formulation unit, which communicates with the data acquisition unit and each of the video conferencing devices respectively, and is used for formulating a corresponding alarm policy and determining the level of an alarm event according to the business requirements of each of the video conference devices; An alarm prompting unit, in communication with the alarm policy formulation unit, is used for determining a corresponding alarm prompting mode according to the level of the alarm event. 7. The video conference system according to claim 6, wherein the video conference system further comprises: An alarm log unit, in communication with the alarm prompting unit, is used to record the alarm events of each of the video conferencing devices. 8. The video conference system according to claim 1, wherein the video conference system further comprises: A comparison unit, which communicates with each of the video conferencing devices and the data acquisition unit respectively, and is configured to compare offline data of a plurality of the video conferencing devices according to different dimensions, the different dimensions including the geographic location dimension , device type dimension and service link dimension, each service link includes multiple video conferencing devices. 9. The video conference system according to claim 5, wherein the video conference system further comprises: An information management unit, in communication with each of the video conference devices, is used to manage the type, brand and model of each of the video conference devices. 10. The video conference system according to any one of claims 1 to 9, wherein a plurality of the video conference devices are devices of different brands, devices of different types, devices in different networks, and devices in different regions. equipment.

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