CN111711726A - A method and system for realizing automatic voice notification based on analog telephone - Google Patents

Abstract

The invention provides a method and a system for realizing automatic voice notification based on an analog telephone. Based on the analog telephone system, the method and the system for constructing the automatic voice notification circularly request an external service platform for the automatic voice notification task, control the analog telephone to carry out an external call after acquiring a new task (comprising an external call telephone number and a notification voice audio), and play the notification voice audio to a current called user after judging a call connection state.

Description

A method and system for realizing automatic voice notification based on analog telephone

technical field

The invention relates to the technical field of computer and Internet information, in particular to a method and system for realizing automatic voice notification based on an analog telephone.

Background technique

Automatic voice notification is one of the common voice value-added services. Most of the automatic voice notification services are implemented based on telecommunication service networks (such as telecom intelligent networks, etc.) or service platforms (such as voice gateway platforms, etc.). Although analog telephones (fixed telephones) are widely used, the automatic voice notification service based on analog telephones is difficult to realize due to the limitation of analog telephones in terms of flexibility of call and playback control. It is necessary to invent and build a new method, system and device based on the principle and characteristics of the telephone in combination with the current development foundation of intelligent technology, to realize the call control and playback control of the analog telephone, so as to realize the analog-based The telephone set realizes the function of automatic voice notification service.

SUMMARY OF THE INVENTION

The invention provides a method and system for realizing automatic voice notification based on an analog telephone. Based on the analog telephone system, construct a method and system for automatic voice notification, cyclically request the automatic voice notification task from the external business platform, and after obtaining a new task (including the outbound phone number and notification voice audio), control the analog phone to make an outbound call, and in the After judging the connection status of the call, the notification voice audio is played to the currently called user. The invention includes a business interface and a control gateway module based on an analog telephone system, a task request module, a call control module, a playback processing module and a main business control flow.

The business interface and control gateway module (1) is responsible for responding to various local business requests of the phone, communicating with the external business platform, and dispatching multiple local modules of the phone according to the business control process to complete the notification task from the request, the outgoing call is called, The complete process of getting the notification content, playing the voice notification, playing the end notification call and requesting the next task in a loop. Among them, in the intercommunication with the external business platform, there are mainly two kinds of information content interaction: one-by-one task request and result information, one-by-one task corresponding voice resource request and audio stream information.

The task request module (2), after the system/service is started or the task execution is completed, the task request module automatically sends one by one automatic voice notification task request to the service interface and the control gateway module. When no task result is returned or the task execution ends, one task request can be sent cyclically according to the set default frequency.

The call control module (3) accepts the scheduling control of the service interface and the control gateway module. After acquiring the content of the new voice notification task (outgoing call number), the call control module is responsible for invoking the call control capability of the phone and controlling the phone to make outgoing calls. Monitor the call status, return the service interface and control the call status of the gateway module (call connected, call abnormal, call end), complete the call termination according to the control instruction when the call ends, release the phone call and call resources.

The playback processing module (4) accepts the scheduling control of the service interface and the control gateway module. When receiving a playback instruction, the playback processing module first obtains the voice file in the content of the playback instruction, usually downloading it through the URL of the voice file address in the playback instruction, and after acquiring the voice file (audio stream), plays it to the current in the playback channel of the phone call. When the playback ends, an end message is returned to the service interface and the control gateway module, so that the service interface and the control gateway module can perform the next scheduling and control operations.

Main business control process: 1) After the system/service is started or the task execution ends, the task request module sends a task request to the business interface and control gateway module one by one; 2) The business interface and control gateway module initiates a new task request to the external platform; 3) The external business platform returns new task information; 4) If there is new task information, go to 5) for processing, if there is no new task information, return to 1) to continue execution according to the set automatic request frequency; 5) Business interface and control gateway The module sends a call command (carrying the outgoing call number) to the call control module, requesting to control the phone to make outgoing calls; 6) The call control module obtains the outgoing call number from the call command, initiates a call, and returns the call status to the service interface and control gateway module ;7) If the call is connected, execute 8), if the call fails, execute 11); 8) The service interface and the control gateway module send the playback execution to the playback processing module (carrying the playback content URL); 9) Playback The processing module downloads the voice content according to the voice content URL in the instruction, and plays it to the playback channel of the current phone call; 10) When the playback ends, return the playback end information of the service interface and control gateway module; 11) The service interface and control gateway module notify The call control module terminates the call and releases the phone call and call resources.

Description of drawings

FIG. 1 is a structural diagram of a method and system for realizing automatic voice notification based on an analog telephone.

Detailed ways

The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only a part of the embodiments of the present invention, but not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present invention.

Referring to FIG. 1, in an embodiment of the present invention, a method and system for realizing automatic voice notification based on an analog telephone system include a service interface and a control gateway module (1) based on an analog telephone system, a task request module (2), A call control module (3), a playback processing module (4) and a main business control process.

The business interface and control gateway module (1) is responsible for responding to various local business requests of the phone, communicating with the external business platform, and dispatching multiple local modules of the phone according to the business control process to complete the notification task from the request, the outgoing call is called, The complete process of getting the notification content, playing the voice notification, playing the end notification call and requesting the next task in a loop. Among them, in the intercommunication with the external business platform, there are mainly two kinds of information content interaction: one-by-one task request and result information, one-by-one task corresponding voice resource request and audio stream information.

The task request module (2), after the system/service is started, the task request module automatically sends one by one automatic voice notification task request to the service interface and the control gateway module. When no task result is returned or the task execution ends, one task request can be sent cyclically according to the set default frequency.

The call control module (3) accepts the scheduling control of the service interface and the control gateway module. After acquiring the content of the new voice notification task (outgoing call number), the call control module is responsible for invoking the call control capability of the phone and controlling the phone to make outgoing calls. Monitor the call status, return the service interface and control the call status of the gateway module (call connected, call abnormal, call end), complete the call termination according to the control instruction when the call ends, release the phone call and call resources.

The playback processing module (4) accepts the scheduling control of the service interface and the control gateway module. When receiving a playback instruction, the playback processing module first obtains the voice file in the content of the playback instruction, usually downloading it through the URL of the voice file address in the playback instruction, and after acquiring the voice file (audio stream), plays it to the current in the playback channel of the phone call. When the playback ends, an end message is returned to the service interface and the control gateway module, so that the service interface and the control gateway module can perform the next scheduling and control operations.

Main business control process: 1) After the system/service is started or the task execution ends, the task request module sends a task request to the business interface and control gateway module one by one; 2) The business interface and control gateway module initiates a new task request to the external platform; 3) The external business platform returns new task information; 4) If there is new task information, go to 5) for processing, if there is no new task information, return to 1) to continue execution according to the set automatic request frequency; 5) Business interface and control gateway The module sends a call command (carrying the outgoing call number) to the call control module, requesting to control the phone to make outgoing calls; 6) The call control module obtains the outgoing call number from the call command, initiates a call, and returns the call status to the service interface and control gateway module ;7) If the call is connected, execute 8), if the call fails, execute 11); 8) The service interface and the control gateway module send the playback execution to the playback processing module (carrying the playback content URL); 9) Playback The processing module downloads the voice content according to the voice content URL in the instruction, and plays it to the playback channel of the current phone call; 10) When the playback ends, return the playback end information of the service interface and control gateway module; 11) The service interface and control gateway module notify The call control module terminates the call and releases the phone call and call resources.

Claims (10)

1. A method and system for realizing automatic voice notification based on analog telephone is characterized in that: based on the analog telephone system, the method and the system for constructing the automatic voice notification circularly request an external service platform for the automatic voice notification task, control the analog telephone to carry out an external call after acquiring a new task (comprising an external call telephone number and a notification voice audio), and play the notification voice audio to a current called user after judging a call connection state.

2. The invention comprises a service interface and control gateway module based on an analog telephone system, a task request module, a call control module, a playback processing module and a main service control flow.

3. The method and system for implementing automatic voice announcement based on analog phone set according to claim 1, wherein: the service interface and control gateway module is responsible for responding various local service requests of the telephone, communicating with an external service platform, dispatching a plurality of local modules of the telephone according to a service control flow, completing the tasks of requesting notification, calling out a called party, acquiring notification content, playing voice notification, playing the notification call after finishing the notification, circularly requesting the next task and other complete processes, wherein in the communication with the external service platform, the interaction of two information contents is mainly carried out: task request and result information item by item, and voice resource request and audio stream information corresponding to task item by item.

4. The method and system for implementing automatic voice announcement based on analog phone set according to claim 1, wherein: and after the system/service is started or the task is executed, the task request module automatically sends a task request of automatic voice notification one by one to the service interface and control gateway module, and can circularly send the task request one by one according to a set default frequency when no task result is returned or the task execution is finished.

5. The method and system for implementing automatic voice announcement based on analog phone set according to claim 1, wherein: and the call control module receives the scheduling control of the service interface and the control gateway module, and is responsible for calling the call control capability of the telephone and controlling the telephone to make an outbound call after acquiring the content (outbound number) of the new voice notification task.

6. Monitoring the calling state, returning to the calling state (call connection, abnormal call and call end) of the service interface and control gateway module, finishing call termination according to the control instruction when the call is ended, and releasing the phone call and conversation resources.

7. The method and system for implementing automatic voice announcement based on analog phone set according to claim 1, wherein: and the playback processing module receives the scheduling control of the service interface and the control gateway module.

8. When a playback instruction is received, the playback processing module firstly obtains a voice file in the playback instruction content, usually downloads the voice file through a voice file address URL in the playback instruction, obtains the voice file (audio stream), and then plays the voice file into a playback sound channel of the current telephone call.

9. And after the playback is finished, returning a finishing message to the service interface and control gateway module, so that the service interface and control gateway module can conveniently perform the next scheduling and control operation.

10. The method and system for implementing automatic voice announcement based on analog phone set according to claim 1, wherein: the main service control process comprises the following steps: 1) after system/service start or task execution is finished, the task request module sends task requests to the service interface and control gateway module one by one; 2) the service interface and control gateway module initiates a new task request to an external platform; 3) the external service platform returns new task information; 4) if the new task information exists, processing by 5), and if the new task information does not exist, returning to 1) to continue executing according to the set automatic request frequency; 5) the service interface and control gateway module sends a call instruction (carrying an outbound number) to the call control module to request the control phone to call externally; 6) the call control module acquires an outbound number from the call instruction, initiates a call and returns the call state to the service interface and control gateway module; 7) if the call is connected, execution 8), if the call fails, execution 11); 8) the service interface and control gateway module sends playback execution (carrying playback content URL) to the playback processing module; 9) the playback processing module downloads voice content according to the voice content URL in the instruction and plays the voice content into a playback sound channel of the current telephone call; 10) returning the information of the end of the playback of the service interface and the control gateway module after the end of the playback; 11) the service interface and control gateway module informs the call control module to terminate the call and release the phone call and conversation resources.

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