CN111601297B - Congestion solution, service opening method, server and terminal - Google Patents
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Abstract
本发明公开了一种拥塞解决方法、业务开通方法、服务器和终端,拥塞解决方法包括:若确定终端的业务开通失败,则依据当前排队的终端数目和运营商服务器的处理能力,生成开通失败响应,开通失败响应包括排队时间;发送开通失败响应给终端,以使终端依据排队时间,重新发送业务开通请求,直至终端的业务开通成功为止。保证在多用户同时申请业务开通时,能够给各个终端分配一个合理的排队时间,进而减轻运营商服务器的处理压力,降低形成网络拥塞的风险,同时,保证终端开通业务的成功率,提升用户体验度。
The invention discloses a congestion solution method, a service opening method, a server and a terminal. The congestion solution method includes: if it is determined that the service opening of the terminal fails, generating an opening failure response according to the number of terminals currently queued and the processing capacity of the operator's server , the provisioning failure response includes the queuing time; sending the provisioning failure response to the terminal, so that the terminal resends the service provisioning request according to the queuing time until the service provisioning of the terminal succeeds. Ensure that when multiple users apply for service activation at the same time, a reasonable queuing time can be allocated to each terminal, thereby reducing the processing pressure on the operator's server and reducing the risk of network congestion. At the same time, it ensures the success rate of terminal service activation and improves user experience. Spend.
Description
技术领域technical field
本发明涉及通信技术领域,具体涉及一种拥塞解决方法、业务开通方法、服务器和终端。The invention relates to the field of communication technology, in particular to a congestion solution method, a service activation method, a server and a terminal.
背景技术Background technique
第五代移动通信网络(The 5th Generation Mobile Networks,5G)中的语音通话功能还只能通过长期演进语音承载(Voice over Long-Term Evolution,VoLTE)来实现,在移动通信网络侧和互联网技术(Internet Technology,IT)支撑系统侧,预埋IP多媒体子系统(Internet Protocol Multimedia Subsystem,IMS)的接入点(Access Point Name,APN)。归属签约用户服务器(Home Subscriber Server,HSS)支持VoLTE自动开通功能,HSS可通过数据配置控制该自动开通功能的开启和关闭。The voice call function in the fifth generation mobile communication network (The 5th Generation Mobile Networks, 5G) can only be realized through Voice over Long-Term Evolution (VoLTE). On the mobile communication network side and Internet technology ( On the side of the Internet Technology (IT) support system, the access point (Access Point Name, APN) of the IP multimedia subsystem (Internet Protocol Multimedia Subsystem, IMS) is pre-embedded. The home subscriber server (Home Subscriber Server, HSS) supports the VoLTE automatic provisioning function, and the HSS can control the opening and closing of the automatic provisioning function through data configuration.
当用户所使用的智能终端支持VoLTE功能时,用户打开智能终端上的VoLTE开关后,该智能终端将会触发反向签约,智能终端会自动完成VoLTE的业务开通。若短时间内出现大量请求开通VoLTE业务的签约请求时,会在应用服务器(Application Server,AS)和信息化系统(Install Operate and Maintain,IOM)之间形成大量的开通请求,导致在IOM侧存在严重的排队现象,还可能导致用户开通VoLTE业务失败,在现有技术中,对于开通失败的用户,系统会统一配置用户的智能终端在预设时长(例如,5分钟)之后再发起重新注册请求,但在该预设时长之后还会由于排队用户过多而导致开通VoLTE业务失败,导致用户体验度差。When the smart terminal used by the user supports the VoLTE function, after the user turns on the VoLTE switch on the smart terminal, the smart terminal will trigger a reverse contract, and the smart terminal will automatically complete the VoLTE service activation. If a large number of subscription requests for VoLTE service activation appear in a short period of time, a large number of activation requests will be formed between the application server (Application Server, AS) and the information system (Install Operate and Maintain, IOM), resulting in the presence of Severe queuing phenomenon may also cause users to fail to open VoLTE services. In the existing technology, for users who fail to open, the system will uniformly configure the user's smart terminal to initiate a re-registration request after a preset period of time (for example, 5 minutes) , but after the preset period of time, too many users in the queue will fail to activate the VoLTE service, resulting in poor user experience.
发明内容Contents of the invention
为此,本发明提供一种拥塞解决方法、业务开通方法、服务器和终端,以解决现有技术中由于需要开通特定业务的用户较多而导致的网络拥塞问题以及开通特定业务失败而使得用户体验度差的问题。To this end, the present invention provides a congestion solution method, a service activation method, a server, and a terminal to solve the problem of network congestion in the prior art due to the large number of users who need to open a specific service and the user experience caused by the failure to open a specific service. poor degree problem.
为了实现上述目的,本发明第一方面提供一种拥塞解决方法,包括:若确定终端的业务开通失败,则依据当前排队的终端数目和运营商服务器的处理能力,生成开通失败响应,开通失败响应包括排队时间;发送开通失败响应给终端,以使终端依据排队时间,重新发送业务开通请求,直至终端的业务开通成功为止。In order to achieve the above object, the first aspect of the present invention provides a congestion solution method, including: if it is determined that the service provisioning of the terminal fails, generating a provisioning failure response according to the number of terminals currently queued and the processing capacity of the operator's server, and the provisioning failure response Including the queuing time; sending a provisioning failure response to the terminal, so that the terminal resends the service provisioning request according to the queuing time until the service provisioning of the terminal is successful.
在一些具体实现中,依据当前排队的终端数目和运营商服务器的处理能力,生成开通失败响应,包括:依据当前排队的终端数目和运营商服务器在预设时长内能够开通的终端的数目,确定排队时间;依据排队时间生成开通失败响应,开通失败响应包括终端的标识。In some specific implementations, the activation failure response is generated according to the number of terminals currently queued and the processing capability of the operator's server, including: determining the number of terminals that can be activated by the operator's server within a preset time period Queuing time: generate a provisioning failure response according to the queuing time, and the provisioning failure response includes the identification of the terminal.
在一些具体实现中,依据当前排队的终端数目和运营商服务器在预设时长内能够开通的终端的数目,确定排队时间,包括:依据以下公式,计算获得排队时间;In some specific implementations, the queuing time is determined according to the number of terminals currently queuing and the number of terminals that can be opened by the operator server within a preset period of time, including: calculating and obtaining the queuing time according to the following formula;
其中,T表示排队时间,M表示当前排队的终端数目,N表示运营商服务器在预设时长内能够开通的终端的数目,N是大于或等于1且小于或等于100的整数,n是大于或等于3且小于或等于100的整数。Among them, T represents the queuing time, M represents the number of terminals currently queuing, N represents the number of terminals that the operator server can open within a preset time period, N is an integer greater than or equal to 1 and less than or equal to 100, and n is greater than or equal to An integer equal to 3 and less than or equal to 100.
在一些具体实现中,依据排队时间生成开通失败响应,包括:将排队时间写入到开通失败响应中的属性设置参数中。In some specific implementations, generating a provisioning failure response according to the queuing time includes: writing the queuing time into an attribute setting parameter in the provisioning failure response.
在一些具体实现中,在若确定终端的业务开通失败,则依据当前排队的终端数目和运营商服务器的处理能力,生成开通失败响应步骤之前,还包括:接收终端发送的业务开通请求;判断终端的业务是否开通成功。In some specific implementations, if it is determined that the service provisioning of the terminal has failed, before the step of generating a service provisioning failure response according to the number of terminals currently queued and the processing capacity of the operator's server, it also includes: receiving the service provisioning request sent by the terminal; judging the terminal Whether the business is opened successfully.
为了实现上述目的,本发明第二方面提供一种业务开通方法,包括:响应于运营商服务器返回的开通失败响应,获取运营商服务器配置的排队时间;依据排队时间,重新发送业务开通请求给运营商服务器,直至运营商服务器返回开通成功响应为止。In order to achieve the above object, the second aspect of the present invention provides a service activation method, including: responding to the activation failure response returned by the operator server, obtaining the queuing time configured by the operator server; resending the service activation request to the operator according to the queuing time provider server until the carrier server returns a successful activation response.
在一些具体实现中,响应于运营商服务器返回的开通失败响应,获取运营商服务器配置的排队时间,包括:若确定开通失败响应中的生效标识是表征排队时间生效,则获取运营商服务器配置的排队时间;否则,若确定生效标识是表征排队时间无效,则确定排队时间等于预设阈值。In some specific implementations, in response to the activation failure response returned by the operator server, obtaining the queuing time configured by the operator server includes: if it is determined that the activation identifier in the activation failure response indicates that the queuing time is valid, then obtaining the queuing time configured by the operator server queuing time; otherwise, if it is determined that the valid flag indicates that the queuing time is invalid, then it is determined that the queuing time is equal to a preset threshold.
在一些具体实现中,在响应于运营商服务器返回的开通失败响应,获取运营商服务器配置的排队时间步骤之前,还包括:发送业务开通请求给运营商服务器。In some specific implementations, before the step of obtaining the queuing time configured by the operator server in response to the provisioning failure response returned by the operator server, the method further includes: sending a service provisioning request to the operator server.
为了实现上述目的,本发明第三方面提供一种运营商服务器,包括:生成模块,用于在确定终端的业务开通失败时,依据当前排队的终端数目和运营商服务器的处理能力,生成开通失败响应,开通失败响应包括排队时间;发送模块,用于发送开通失败响应给终端,以使终端依据排队时间,重新发送业务开通请求,直至将终端的业务成功开通为止。In order to achieve the above object, the third aspect of the present invention provides an operator server, including: a generating module, used to generate an activation failure according to the number of terminals currently queued and the processing capacity of the operator server when it is determined that the service activation of the terminal fails. Response, the activation failure response includes queuing time; the sending module is used to send the activation failure response to the terminal, so that the terminal resends the service activation request according to the queuing time until the service of the terminal is successfully activated.
为了实现上述目的,本发明第四方面提供一种终端,包括:获取模块,用于响应于运营商服务器返回的开通失败响应,获取运营商服务器配置的排队时间;重发模块,用于依据排队时间,重新发送业务开通请求给运营商服务器,直至运营商服务器返回开通成功响应为止。In order to achieve the above object, the fourth aspect of the present invention provides a terminal, including: an acquisition module, used to obtain the queuing time configured by the operator server in response to the activation failure response returned by the operator server; time, resend the service activation request to the operator server until the operator server returns an activation success response.
本发明具有如下优点:在确定终端的业务开通失败时,依据当前排队的终端数目和运营商服务器的处理能力,生成开通失败响应,进而发送包含有排队时间的开通失败响应给终端,使得终端能够根据该排队时间,重新发送业务开通请求,直至运营商服务器将终端的业务成功开通为止。保证在多用户同时申请业务开通并且运营商服务器处理不过来时,能够给各个终端分配一个合理的排队时间,进而减轻运营商服务器的处理压力,降低形成网络拥塞的风险,同时,保证终端开通业务的成功率,提升用户体验度。The present invention has the following advantages: when it is determined that the service provisioning of the terminal fails, according to the number of terminals currently queued and the processing capacity of the operator's server, a provisioning failure response is generated, and then the provisioning failure response including the queuing time is sent to the terminal, so that the terminal can According to the queuing time, the service activation request is resent until the operator server successfully activates the service of the terminal. Ensure that when multiple users apply for service opening at the same time and the operator's server cannot handle it, a reasonable queuing time can be allocated to each terminal, thereby reducing the processing pressure on the operator's server and reducing the risk of network congestion. At the same time, it ensures that the terminal opens the service success rate and improve user experience.
附图说明Description of drawings
附附图用来提供对本公开实施例的进一步理解,并且构成说明书的一部分,与本公开的实施例一起用于解释本公开,并不构成对本公开的限制。通过参考附图对详细示例实施例进行描述,以上和其它特征和优点对本领域技术人员将变得更加显而易见,在附图中:The accompanying drawings are used to provide a further understanding of the embodiments of the present disclosure, and constitute a part of the description, and are used together with the embodiments of the present disclosure to explain the present disclosure, and do not constitute limitations to the present disclosure. The above and other features and advantages will become more apparent to those skilled in the art by describing detailed example embodiments with reference to the accompanying drawings, in which:
图1为本申请实施例一中的一种拥塞解决方法流程图。FIG. 1 is a flowchart of a congestion resolution method in Embodiment 1 of the present application.
图2为本申请实施例二中的一种拥塞解决方法流程图。FIG. 2 is a flowchart of a congestion resolution method in Embodiment 2 of the present application.
图3为本申请实施例三中的一种业务开通方法流程图。FIG. 3 is a flow chart of a service provisioning method in Embodiment 3 of the present application.
图4为本申请实施例四中的一种运营商服务器的组成方框图。FIG. 4 is a block diagram of an operator server in Embodiment 4 of the present application.
图5为本申请实施例五中的一种终端的组成方框图。FIG. 5 is a block diagram of a terminal in Embodiment 5 of the present application.
图6为本申请实施例六中的一种业务处理系统的组成方框图。FIG. 6 is a block diagram of a service processing system in Embodiment 6 of the present application.
图7为本申请实施例六中的业务处理系统在确定产生拥塞时的工作方法流程图。FIG. 7 is a flow chart of the working method of the service processing system in Embodiment 6 of the present application when it is determined that congestion occurs.
在附图中:In the attached picture:
401:生成模块 402:发送模块401: generate module 402: send module
501:获取模块 502:重发模块501: Get module 502: Resend module
610:运营商服务器 620:终端610: operator server 620: terminal
611:基站 612:移动管理实体611: base station 612: mobility management entity
613:查询呼叫会话控制功能实体 630:归属签约用户服613: Query the call session control function entity 630: The home subscriber service
640:应用服务器 务器640: application server
650:安全操作维护服务器650: Safe operation and maintenance server
具体实施方式Detailed ways
以下结合附图对本申请的具体实施方式进行详细说明。应当理解的是,此处所描述的具体实施方式仅用于说明和解释本申请,并不用于限制本申请。对于本领域技术人员来说,本申请可以在不需要这些具体细节中的一些细节的情况下实施。下面对实施例的描述仅仅是为了通过示出本申请的示例来提供对本申请更好的理解。The specific implementation manners of the present application will be described in detail below in conjunction with the accompanying drawings. It should be understood that the specific implementations described here are only used to illustrate and explain the present application, and are not intended to limit the present application. It will be apparent to one skilled in the art that the present application may be practiced without some of these specific details. The following description of the embodiments is only to provide a better understanding of the present application by showing examples of the present application.
需要说明的是,在本文中,术语“包括”、“包含”或者其任何其他变体意在涵盖非排他性的包含,从而使得包括一系列要素的过程、方法、物品或者设备不仅包括那些要素,而且还包括没有明确列出的其他要素,或者是还包括为这种过程、方法、物品或者设备所固有的要素。在没有更多限制的情况下,由语句“包括……”限定的要素,并不排除在包括要素的过程、方法、物品或者设备中还存在另外的相同要素。It should be noted that, in this document, the terms "comprising", "comprising" or any other variation thereof are intended to cover a non-exclusive inclusion such that a process, method, article or apparatus comprising a set of elements includes not only those elements, It also includes other elements not expressly listed, or elements inherent in the process, method, article, or apparatus. Without further limitations, an element defined by the statement "comprising..." does not exclude the presence of additional identical elements in the process, method, article or device that includes the element.
为使本申请的目的、技术方案和优点更加清楚,下面将结合附图对本申请实施方式作进一步地详细描述。In order to make the purpose, technical solution and advantages of the present application clearer, the implementation manners of the present application will be further described in detail below in conjunction with the accompanying drawings.
实施例一Embodiment one
本申请实施例提供了一种拥塞解决方法,该方法可应用于运营商服务器。如图1所示,包括:The embodiment of the present application provides a congestion solution method, which can be applied to an operator server. As shown in Figure 1, including:
步骤110,若确定终端的业务开通失败,则依据当前排队的终端数目和运营商服务器的处理能力,生成开通失败响应。
其中,开通失败响应包括排队时间。需要说明的是,当运营商服务器接收到终端发送的业务开通请求时,会先查看当前排队的终端数目,然后根据其自身的处理能力(例如,每秒内能够开通的终端的数目),判断是否能够成功开通该终端的业务,若不能开通成功,则依据当前排队的终端数目和运营商服务器的处理能力,生成开通失败响应,否则,若当前运营商服务器有足够的能力可以处理目前进行排队的终端,则依照排队次序,为各个终端开通对应的业务。Wherein, the activation failure response includes queuing time. It should be noted that when the operator server receives the service activation request sent by the terminal, it will first check the number of terminals currently queued, and then judge according to its own processing capability (for example, the number of terminals that can be activated within one second). Whether the service of the terminal can be opened successfully. If the opening is not successful, a response to activation failure will be generated according to the number of terminals currently queued and the processing capacity of the operator's server. Otherwise, if the current operator's server has enough capacity to handle the current queue terminals, activate corresponding services for each terminal according to the queuing order.
步骤120,发送开通失败响应给终端。
需要说明的是,当终端接收到开通失败响应后,该终端会等待500秒,然后再发送业务开通请求给运营商服务器,直至运营商服务器将该终端的业务开通成功为止。其中的500秒即为该终端当前的排队时间,该排队时间也可以是1分钟、5分钟等不同的时长,可根据实际情况具体设置,其他未说明的排队时间也在本申请的保护范围之内,在此不再赘述。It should be noted that after the terminal receives the activation failure response, the terminal will wait for 500 seconds before sending a service activation request to the operator's server until the operator's server successfully activates the terminal's service. Among them, 500 seconds is the current queuing time of the terminal. The queuing time can also be different durations such as 1 minute and 5 minutes. It can be set according to the actual situation. Other unspecified queuing times are also within the scope of protection of this application. , and will not be repeated here.
在本实施例中,通过在确定终端的业务开通失败时,依据当前排队的终端数目和运营商服务器的处理能力,生成开通失败响应,进而发送包含有排队时间的开通失败响应给终端,使得终端能够根据该排队时间,重新发送业务开通请求,直至运营商服务器将终端的业务成功开通为止。保证在多用户同时申请业务开通并且运营商服务器处理不过来时,能够给各个终端分配一个合理的排队时间,进而减轻运营商服务器的处理压力,降低形成网络拥塞的风险,同时,保证终端开通业务的成功率,提升用户体验度。In this embodiment, when it is determined that the service provisioning of the terminal fails, according to the number of terminals currently queued and the processing capacity of the operator's server, a provisioning failure response is generated, and then the provisioning failure response including the queuing time is sent to the terminal, so that the terminal According to the queuing time, the service activation request can be resent until the operator server successfully activates the service of the terminal. Ensure that when multiple users apply for service opening at the same time and the operator's server cannot handle it, a reasonable queuing time can be allocated to each terminal, thereby reducing the processing pressure on the operator's server and reducing the risk of network congestion. At the same time, it ensures that the terminal opens the service success rate and improve user experience.
本申请实施例提供了另一种可能的实现方式,其中,步骤110中的依据当前排队的终端数目和运营商服务器的处理能力,生成开通失败响应,可采用以下步骤实现,具体包括步骤111~112。The embodiment of the present application provides another possible implementation, wherein in
步骤111,依据当前排队的终端数目和运营商服务器在预设时长内能够开通的终端的数目,确定排队时间。Step 111: Determine the queuing time according to the number of terminals currently queuing and the number of terminals that can be activated by the operator's server within a preset time period.
具体地,若当前排队的终端数目大于运营商服务器在预设时长内能够开通的终端的数目,则后续新来的终端需要进行排队,以等待运营商服务器的处理。其中的排队时间可依据以下公式计算获得。Specifically, if the number of terminals currently queued is greater than the number of terminals that can be activated by the operator's server within a preset time period, subsequent new terminals need to be queued to wait for processing by the operator's server. The queuing time can be calculated according to the following formula.
其中,T表示排队时间,M表示当前排队的终端数目,N表示运营商服务器在预设时长内能够开通的终端的数目,N是大于或等于1且小于或等于100的整数,n是大于或等于3且小于或等于100的整数。Tiretry的单位可以是秒、分或其他时间单位。其他未举例说明的时间单位也在本申请的保护范围之内,可根据实际情况设置,再次不在赘述。Among them, T represents the queuing time, M represents the number of terminals currently queuing, N represents the number of terminals that the operator server can open within a preset time period, N is an integer greater than or equal to 1 and less than or equal to 100, and n is greater than or equal to An integer equal to 3 and less than or equal to 100. The unit of T iretry can be seconds, minutes or other time units. Other time units that are not illustrated are also within the protection scope of the present application, and can be set according to actual conditions, and will not be described again.
例如,当M等于10,N等于5,i等于6时,则Tiretry=3,即表示第6个终端需要在2秒之后,再重新发送业务开通请求给运营商服务器,因此时已经有5个终端在等待运营商服务器的处理,因此,需要该第6个终端等待2秒。For example, when M is equal to 10, N is equal to 5, and i is equal to 6, then T iretry = 3, which means that the sixth terminal needs to resend the service activation request to the operator server after 2 seconds, so there are already 5 Terminals are waiting for processing by the operator's server, therefore, the sixth terminal needs to wait for 2 seconds.
若当前排队的终端数目小于或等于运营商服务器在预设时长内能够开通的终端的数目,则说明运营商服务器还能够处理得过来,则无需生成排队时间,运营商服务器按照先后顺序,对终端的业务开通请求进行处理。If the number of terminals currently queued is less than or equal to the number of terminals that can be opened by the operator's server within the preset time period, it means that the operator's server can still handle it, and there is no need to generate queuing time. The operator's server The service provisioning request is processed.
步骤112,依据排队时间生成开通失败响应。Step 112, generating a provisioning failure response according to the queuing time.
其中,开通失败响应包括终端的标识。Wherein, the activation failure response includes the identifier of the terminal.
在一些具体实现中,将排队时间写入到开通失败响应中的属性设置参数中。In some specific implementations, the queuing time is written into the attribute setting parameter in the provisioning failure response.
例如,开通失败响应可包括后续重传(Retry-After)头域,该Retry-After头域中包括ICSCF参数(ICSCFPARA1),该ICSCFPARA1包括32个比特(Binary Digit,BIT),其中第16~31BIT定义为“属性取值设置”类参数,可将排队时间写入到ICSCFPARA1的第16~31 BIT中,使得终端在接收到该开通失败响应时,通过对该开通失败响应消息的解析,获得排队时间,减少终端重复发送业务开通请求的次数,进而减轻运营商服务器的处理压力,降低形成网络拥塞的风险,同时,保证终端开通业务的成功率,提升用户体验度。For example, the activation failure response may include a subsequent retransmission (Retry-After) header field, and the Retry-After header field includes an ICSCF parameter (ICSCFPARA1), and the ICSCFPARA1 includes 32 bits (Binary Digit, BIT), wherein the 16th to 31st BIT Defined as "attribute value setting" type parameters, the queuing time can be written into the 16th to 31st BIT of ICSCFPARA1, so that when the terminal receives the activation failure response, it can obtain the queuing time by analyzing the activation failure response message. Time, reduce the number of times the terminal repeatedly sends service activation requests, thereby reducing the processing pressure on the operator's server, reducing the risk of network congestion, and at the same time, ensuring the success rate of terminal service activation and improving user experience.
实施例二Embodiment two
图2为本申请实施例提供的一种拥塞解决方法,本实施例与实施例一的区别在于:在生成开通失败响应之前,还需要判断终端的业务是否开通成功。FIG. 2 shows a congestion solution method provided by the embodiment of the present application. The difference between this embodiment and Embodiment 1 is that before generating a provisioning failure response, it is necessary to determine whether the service of the terminal is successfully provisioned.
具体地,该方法可应用于运营商服务器。如图2所示,可包括如下步骤。Specifically, the method can be applied to an operator server. As shown in Figure 2, the following steps may be included.
步骤210,接收终端发送的业务开通请求。
例如,用户所使用的智能终端可能在初始设置时都包括支持VoLTE功能的模块,当用户需要使用开通VoLTE业务时,只需在终端上将该VoLTE功能模块的开关打开即可。而在网络侧,需要提前预埋IP多媒体子系统(Internet Protocol Multimedia Subsystem,IMS)的接入点(Access Point Name,APN)。以保证在用户打开智能终端上的VoLTE功能模块的开关时,可自动发送业务开通请求给运营商服务器。For example, the smart terminal used by the user may include a module supporting the VoLTE function during initial setup. When the user needs to use and activate the VoLTE service, he only needs to turn on the switch of the VoLTE function module on the terminal. On the network side, an access point (Access Point Name, APN) of an IP multimedia subsystem (Internet Protocol Multimedia Subsystem, IMS) needs to be embedded in advance. In order to ensure that when the user turns on the switch of the VoLTE function module on the smart terminal, the service activation request can be automatically sent to the operator's server.
步骤220,判断终端的业务是否开通成功。
需要说明的是,当运营商服务器接收到各个终端发送的业务开通请求时,会先查看当前排队的终端数目,然后根据其自身的处理能力(例如,每秒内能够开通的终端的数目),判断是否能够成功开通终端的业务,若不能开通成功,则进入步骤230,否则,依序为各个终端开通对应的业务。It should be noted that when the operator server receives the service activation request sent by each terminal, it will first check the number of terminals currently queued, and then according to its own processing capabilities (for example, the number of terminals that can be activated within one second), It is judged whether the service of the terminal can be activated successfully, if the activation cannot be successful, then enter
步骤230,若确定终端的业务开通失败,则依据当前排队的终端数目和运营商服务器的处理能力,生成开通失败响应。
步骤240,发送开通失败响应给终端。
需要说明的是,本实施例中的步骤230~240,与实施例一中的步骤110~120的内容相同,在此不再赘述。It should be noted that the steps 230-240 in this embodiment are the same as the steps 110-120 in the first embodiment, and will not be repeated here.
在本实施例中,通过接收终端发送的业务开通请求,并判断终端的业务是否开通成功,使得能够提前预判是否产生了网络拥塞;然后在确定终端的业务开通失败时,依据当前排队的终端数目和运营商服务器的处理能力,生成开通失败响应,发送包含有排队时间的开通失败响应给终端,使得终端能够根据该排队时间,重新发送业务开通请求,直至运营商服务器将终端的业务成功开通为止。保证在多用户同时申请业务开通并且运营商服务器处理不过来时,能够给各个终端分配一个合理的排队时间,进而减轻运营商服务器的处理压力,降低形成网络拥塞的风险,同时,保证终端开通业务的成功率,提升用户体验度。In this embodiment, by receiving the service opening request sent by the terminal and judging whether the service of the terminal is successfully opened, it is possible to predict whether network congestion occurs in advance; number and the processing capacity of the operator’s server, generate a failed activation response, and send a failed activation response including the queuing time to the terminal, so that the terminal can resend the service activation request according to the queuing time until the operator’s server successfully activates the terminal’s business until. Ensure that when multiple users apply for service opening at the same time and the operator's server cannot handle it, a reasonable queuing time can be allocated to each terminal, thereby reducing the processing pressure on the operator's server and reducing the risk of network congestion. At the same time, it ensures that the terminal opens the service success rate and improve user experience.
实施例三Embodiment Three
本申请实施例提供了一种业务开通方法,该方法可应用于终端。如图3所示,具体包括如下步骤。The embodiment of the present application provides a method for activating a service, and the method can be applied to a terminal. As shown in FIG. 3 , it specifically includes the following steps.
步骤310,响应于运营商服务器返回的开通失败响应,获取运营商服务器配置的排队时间。
在一些具体实现中,若确定开通失败响应中的生效标识是表征排队时间生效,则获取运营商服务器配置的排队时间;否则,若确定生效标识是表征排队时间无效,则确定排队时间等于预设阈值。In some specific implementations, if it is determined that the activation flag in the activation failure response indicates that the queuing time is valid, the queuing time configured by the operator server is obtained; otherwise, if it is determined that the queuing time is invalid, then the queuing time is determined to be equal to the preset threshold.
具体地,当开通失败响应中的生效标识是表征排队时间生效时,终端可对开通失败响应进行解析,获得运营商服务器配置的排队时间,该排队时间的取值范围可以是0~65535,单位是秒;当生效标识是表征排队时间无效时,则使用默认值(例如300秒)作为排队时间,即表示终端需要等待300秒,在300秒之后,才能再次重新发送业务开通请求给运营商服务器。Specifically, when the activation flag in the activation failure response indicates that the queuing time is valid, the terminal can analyze the activation failure response to obtain the queuing time configured by the operator's server. The queuing time can range from 0 to 65535, and the unit Seconds; when the effective flag indicates that the queuing time is invalid, use the default value (for example, 300 seconds) as the queuing time, which means that the terminal needs to wait for 300 seconds, and then resend the service activation request to the operator server again after 300 seconds .
在一些具体实现中,在步骤310之前,还包括:发送业务开通请求给运营商服务器。In some specific implementations, before
需要说明的是,终端在确认需要开通某项业务时,会自动发送业务开通请求给运营商服务器,使得运营商服务器能够自动为该终端开通对应的业务。但是运营商服务器的处理能力有限,若同时有多个终端同时申请业务开通时,并且请求开通业务的终端的数量超过了运营商服务器的处理能力时,会产生网络拥塞,容易造成业务开通失败而带来不好的客户体验。因此,需要调整终端在运营商服务器上的排队时间,进而执行步骤320,提升客户体验度。It should be noted that, when the terminal confirms that a certain service needs to be activated, it will automatically send a service activation request to the operator's server, so that the operator's server can automatically activate the corresponding service for the terminal. However, the processing capacity of the operator's server is limited. If multiple terminals apply for service activation at the same time, and the number of terminals requesting service activation exceeds the processing capacity of the operator's server, network congestion will occur, which will easily cause service activation failure and Bring bad customer experience. Therefore, it is necessary to adjust the queuing time of the terminal on the operator's server, and then perform
步骤320,依据排队时间,重新发送业务开通请求给运营商服务器,直至运营商服务器返回开通成功响应为止。
具体地,当终端等待了排队时间(例如,400秒)之后,会再次发送业务开通请求给运营商服务器,直到运营商服务器将该终端的业务成功开通为止。Specifically, after the terminal has waited for the queuing time (for example, 400 seconds), it will send the service activation request to the operator server again until the operator server successfully activates the service of the terminal.
在本实施例中,通过从运营商服务器反馈的开通失败响应中,获取运营商服务器配置的排队时间,并依据该排队时间,再次发送业务开通请求给运营商服务器,使得能够调整发送业务开通请求的频率,减少发送业务开通请求的次数,减轻运营商服务器的处理压力,避免形成网络拥塞;同时,使得业务开通的成功率得到保障,提升用户体验度。In this embodiment, the queuing time configured by the operator server is obtained from the activation failure response fed back by the operator server, and the service activation request is sent to the operator server again according to the queuing time, so that the service activation request can be adjusted and sent Reduce the frequency of service provisioning requests, reduce the processing pressure on the operator's server, and avoid network congestion; at the same time, the success rate of service provisioning is guaranteed and user experience is improved.
实施例四Embodiment Four
图4为本申请实施例提供的一种运营商服务器的结构示意图,该服务器的具体实施可参见实施例一或实施例二的相关描述,重复之处不再赘述。值得说明的是,本实施方式中的服务器的具体实施不局限于以上实施例,其他未说明的实施例也在本服务器的保护范围之内。FIG. 4 is a schematic structural diagram of an operator server provided in an embodiment of the present application. For the specific implementation of the server, refer to the relevant descriptions in Embodiment 1 or Embodiment 2, and repeated descriptions will not be repeated. It should be noted that the specific implementation of the server in this embodiment is not limited to the above embodiments, and other undescribed embodiments are also within the scope of protection of this server.
如图4所示,该运营商服务器具体包括:生成模块401用于在确定终端的业务开通失败时,依据当前排队的终端数目和运营商服务器的处理能力,生成开通失败响应,开通失败响应包括排队时间;发送模块402用于发送开通失败响应给终端,以使终端依据排队时间,重新发送业务开通请求,直至将终端的业务成功开通为止。As shown in FIG. 4 , the operator server specifically includes: a generating
不难发现,本实施方式为与实施例一或实施例二相对应的装置实施例,本实施方式可与实施例一或实施例二互相配合实施。实施例一或实施例二中提到的相关技术细节在本实施方式中依然有效,为了减少重复,这里不再赘述。相应地,本实施方式中提到的相关技术细节也可应用在实施例一或实施例二中。It is not difficult to find that this embodiment is a device embodiment corresponding to Embodiment 1 or Embodiment 2, and this embodiment can be implemented in cooperation with Embodiment 1 or Embodiment 2. The relevant technical details mentioned in Embodiment 1 or Embodiment 2 are still valid in this embodiment, and are not repeated here in order to reduce repetition. Correspondingly, the relevant technical details mentioned in this implementation manner may also be applied in the first or second embodiment.
实施例五Embodiment five
图5为本申请实施例提供的一种终端的结构示意图,该终端的具体实施可参见实施例三的相关描述,重复之处不再赘述。值得说明的是,本实施方式中的终端的具体实施不局限于以上实施例,其他未说明的实施例也在本终端的保护范围之内。FIG. 5 is a schematic structural diagram of a terminal provided by the embodiment of the present application. For the specific implementation of the terminal, refer to the relevant description of Embodiment 3, and the repeated parts will not be repeated. It is worth noting that the specific implementation of the terminal in this embodiment is not limited to the above embodiments, and other undescribed embodiments are also within the scope of protection of the terminal.
如图5所示,该终端具体包括:获取模块501用于响应于运营商服务器返回的开通失败响应,获取运营商服务器配置的排队时间;重发模块502用于依据排队时间,重新发送业务开通请求给运营商服务器,直至运营商服务器返回开通成功响应为止。As shown in Figure 5, the terminal specifically includes: an
不难发现,本实施方式为与实施例三相对应的装置实施例,本实施方式可与实施例三互相配合实施。实施例三中提到的相关技术细节在本实施方式中依然有效,为了减少重复,这里不再赘述。相应地,本实施方式中提到的相关技术细节也可应用在实施例三中。It is not difficult to find that this embodiment is a device embodiment corresponding to the third embodiment, and this embodiment can be implemented in cooperation with the third embodiment. The relevant technical details mentioned in the third embodiment are still valid in this embodiment, and will not be repeated here in order to reduce repetition. Correspondingly, the relevant technical details mentioned in this embodiment mode can also be applied in the third embodiment.
值得一提的是,本实施方式中所涉及到的各模块均为逻辑模块,在实际应用中,一个逻辑单元可以是一个物理单元,也可以是一个物理单元的一部分,还可以以多个物理单元的组合实现。此外,为了突出本申请的创新部分,本实施方式中并没有将与解决本申请所提出的技术问题关系不太密切的单元引入,但这并不表明本实施方式中不存在其它的单元。It is worth mentioning that all the modules involved in this embodiment are logical modules. In practical applications, a logical unit can be a physical unit, or a part of a physical unit, or multiple physical units. Combination of units. In addition, in order to highlight the innovative part of the present application, units that are not closely related to solving the technical problems proposed in the present application are not introduced in this embodiment, but this does not mean that there are no other units in this embodiment.
实施例六Embodiment six
本申请实施例提供了一种业务处理系统,如图6所示,包括:运营商服务器610、终端620、归属签约用户服务器(Home Subscriber Server,HSS)630、应用服务器(Application Server,AS)640和安全操作维护服务器(Install Operate and MaintainServer,IOM)650。其中,运营商服务器610包括基站611、移动管理实体(MobilityManagement Entity,MME)612和查询呼叫会话控制功能实体(Interrogating CallSession Control Function,I-CSCF)613。The embodiment of the present application provides a service processing system, as shown in FIG. 6 , including: an
具体地,图7是该业务处理系统在确定产生拥塞时的工作方法流程图,如图7所示,具体包括如下步骤。Specifically, FIG. 7 is a flow chart of the working method of the service processing system when it is determined that congestion occurs. As shown in FIG. 7 , it specifically includes the following steps.
步骤701,终端620发送IMS注册请求给运营商服务器610。
具体地,在运营商服务器610内部,业务开通请求首先由基站611从终端620处接收到,然后基站611将该业务开通请求转发给MME 612,进而MME 612转发该业务开通请求给I-CSCF 613,然后I-CSCF 613再转发给HSS 630。Specifically, inside the
需要说明的是,在步骤701之前,在移动通信网络侧和互联网技术(InternetTechnology,IT)支撑系统侧,需要提前预埋IP多媒体子系统(Internet ProtocolMultimedia Subsystem,IMS)的接入点(Access Point Name,APN)。具体地,通过AS 640、HSS 630和IOM 650之间的信息交互完成预埋。It should be noted that, before
步骤702,运营商服务器610根据当前排队的终端数目和其处理能力,判断是否能够为终端620成功开通业务。In
需要说明的是,若确定为终端620开通业务失败,则进入步骤703,否则,结束流程。It should be noted that, if it is determined that the terminal 620 fails to activate the service, then enter
步骤703,运营商服务器610根据当前排队的终端数目和运营商服务器610的处理能力,生成开通失败响应。In
需要说明的是,运营商服务器在接收到IMS注册请求后,由于当前需要开通业务的终端用户很多,若当前排队的终端数目大于运营商服务器610的处理能力,则表示运营商服务器610不能及时的处理终端620的IMS注册请求,运营商服务器610会根据以下公式,计算获得排队时间;然后将该排队时间写入到生成的注册失败响应“404 Not Found”中。It should be noted that after the operator server receives the IMS registration request, since there are many terminal users who need to activate services, if the number of terminals currently queued is greater than the processing capacity of the
其中,T表示排队时间,M表示当前排队的终端数目,N表示运营商服务器在预设时长(例如,1秒)内能够开通的终端的数目,i表示第i个终端,N是大于或等于1且小于或等于100的整数,n是大于或等于3且小于或等于100的整数。Among them, T represents the queuing time, M represents the number of terminals currently queuing, N represents the number of terminals that the operator server can open within a preset time period (for example, 1 second), i represents the i-th terminal, and N is greater than or equal to n is an integer greater than or equal to 3 and less than or equal to 100.
步骤704,运营商服务器610发送携带有排队时间的开通失败响应给终端620。
在一个具体实现中,其中的排队时间可以是I-CSCF 613依据步骤703中的公式计算获得的,然后I-CSCF 613将该排队时间写入到注册失败响应中,并发送该注册失败响应给MME 612,使得MME 612转发该注册失败响应给基站611,进而基站611再将该注册失败响应发送给终端620。In a specific implementation, the queuing time may be calculated by the I-CSCF 613 according to the formula in
具体地,注册失败响应包括后续重传(Retry-After)头域,该Retry-After头域中包括ICSCF参数(ICSCFPARA1),该ICSCFPARA1的第16~31 BIT定义为“属性取值设置”类参数,可将排队时间写入到ICSCFPARA1的第16~31 BIT中。Specifically, the registration failure response includes a subsequent retransmission (Retry-After) header field, and the Retry-After header field includes an ICSCF parameter (ICSCFPARA1), and the 16th to 31st bits of the ICSCFPARA1 are defined as "attribute value setting" type parameters , the queuing time can be written into the 16th to 31st BIT of ICSCFPARA1.
其中,“属性取值设置”类参数用于控制I-CSCF在VoLTE自动开户场景下,终端用户的等待时间(即排队时间)。仅当ICSCFPARA1的第6BIT设置为“1”时,该等待时间才生效,其取值范围是0~65535,单位是秒;当ICSCFPARA1的第6 BIT设置为“0”时,则使用默认值(例如300秒)作为排队时间,即表示终端620需要等待300秒,在300秒之后,才能再次重新发起IMS注册请求。Among them, the "attribute value setting" type parameter is used to control the waiting time (ie, queuing time) of the terminal user in the scenario of automatic account opening of VoLTE by the I-CSCF. The waiting time takes effect only when the 6th BIT of ICSCFPARA1 is set to "1", and its value range is 0 to 65535 in seconds; when the 6th BIT of ICSCFPARA1 is set to "0", the default value ( For example, 300 seconds) as the queuing time means that the terminal 620 needs to wait for 300 seconds, and can re-initiate the IMS registration request after 300 seconds.
需要说明的是,当终端620等待了排队时间(例如,500秒)之后,会再次发送IMS注册请求给运营商服务器610,即进入步骤701。如此循环,直到运营商服务器610将该终端620的IMS注册业务成功开通为止。It should be noted that after the terminal 620 waits for the queuing time (for example, 500 seconds), it will send the IMS registration request to the
在本实施例中,通过在确定终端的业务开通失败时,依据当前排队的终端数目和运营商服务器的处理能力,生成开通失败响应,进而发送包含有排队时间的开通失败响应给终端,使得终端能够根据该排队时间,重新发送业务开通请求,直至运营商服务器将终端的业务成功开通为止。保证在多用户同时申请业务开通时,能够给各个终端分配一个合理的排队时间,以降低终端重复发送业务开通请求的次数,进而减轻运营商服务器的处理压力,降低形成网络拥塞的风险,同时,保证终端开通业务的成功率,提升用户体验度。In this embodiment, when it is determined that the service provisioning of the terminal fails, according to the number of terminals currently queued and the processing capacity of the operator's server, a provisioning failure response is generated, and then the provisioning failure response including the queuing time is sent to the terminal, so that the terminal According to the queuing time, the service activation request can be resent until the operator server successfully activates the service of the terminal. Ensure that when multiple users apply for service activation at the same time, a reasonable queuing time can be allocated to each terminal to reduce the number of times the terminal repeatedly sends service activation requests, thereby reducing the processing pressure on the operator's server and reducing the risk of network congestion. At the same time, Ensure the success rate of terminal service activation and improve user experience.
可以理解的是,以上实施方式仅仅是为了说明本发明的原理而采用的示例性实施方式,然而本发明并不局限于此。对于本领域内的普通技术人员而言,在不脱离本发明的精神和实质的情况下,可以做出各种变型和改进,这些变型和改进也视为本发明的保护范围。It can be understood that, the above embodiments are only exemplary embodiments adopted for illustrating the principle of the present invention, but the present invention is not limited thereto. For those skilled in the art, various modifications and improvements can be made without departing from the spirit and essence of the present invention, and these modifications and improvements are also regarded as the protection scope of the present invention.
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