CN111290928B - Atomic service importance determining method, device, medium and equipment - Google Patents

Abstract

The invention relates to the technical field of the Internet, in particular to a method, device, medium and equipment for determining the importance of atomic services. The embodiment of the present invention models the complex system, and the analysis granularity is based on the atomic service, which is the smallest component unit of the service. During implementation, according to the received atomic service catalog, collect the corresponding atomic service log, through the collected atomic service log, check the index value of the user experience related indicators of each atomic service in the atomic service catalog and the invoked value of each atomic service The number of times is extracted, and then the importance of each atomic business in the system can be determined based on the extracted information, and the judgment of the key nodes of the system can be realized. Based on the importance of each atomic service, the performance of key services can be further improved, thereby effectively improving system performance and enhancing user experience.

Description

A method, device, medium and equipment for determining the importance of atomic business

technical field

The invention relates to the technical field of the Internet, in particular to a method, device, medium and equipment for determining the importance of atomic services.

Background technique

At present, when users access the business support system, various problems often occur, for example, the business cannot be successfully processed, the system is logged out during business processing, and a prompt needs to be logged in again, the page cannot be opened or opened very slowly, and the user waits for a long time , The user complained that the maintenance staff would find the fault and deal with it, the content of the page could not be fully opened, affecting the user's use, the system would prompt that the business was successfully processed but received an error message, etc., and the user experience was poor.

However, due to the large scale of the business support system and various types of business, it is difficult to determine the key business, and it is also difficult to effectively improve the system performance and user experience by improving the performance of the key business.

Contents of the invention

Embodiments of the present invention provide a method, device, medium and equipment for determining the importance of atomic services, which are used to solve the problem that key services in the system cannot be determined.

The present invention provides a method for determining the importance of an atomic business, the method comprising:

receiving the atomic service directory corresponding to the system, where the atomic service is the smallest component unit of the service in the system;

collecting an atomic service log corresponding to the atomic service directory, where the atomic service log includes a service log corresponding to each atomic service in the atomic service directory;

According to the atomic service log, determine the index value of the user experience-related index corresponding to each atomic service in the atomic service directory, and the number of times each atomic service in the atomic service directory is called;

For each atomic service, the importance of the atomic service is determined according to the index value of the user experience-related index corresponding to the atomic service and the number of times the atomic service is invoked.

The present invention also provides a device for determining the importance of atomic services, the device comprising:

The input module is used to receive the atomic business directory corresponding to the system, the atomic business is the smallest component unit of the business in the system; and collect the atomic business log corresponding to the atomic business directory, and the atomic business log includes the atomic business log Describe the business log corresponding to each atomic business in the atomic business directory;

An information extraction module, configured to determine, according to the atomic service log, the index value of an indicator related to user experience corresponding to each atomic service in the atomic service catalog, and the number of times each atomic service in the atomic service catalog is invoked ;

The determining module is configured to, for each atomic service, determine the importance of the atomic service according to the index value of the user experience-related index corresponding to the atomic service and the number of times the atomic service is invoked.

The present invention also provides a non-volatile computer storage medium, the computer storage medium stores an executable program, and the executable program is executed by a processor to implement the steps of the above method.

The present invention also provides a device for determining the importance of an atomic service, including a memory, a processor, and a computer program stored on the memory, and the processor implements the steps of the above-mentioned method when executing the program.

The embodiment of the present invention models the complex system, and the analysis granularity is based on the atomic service, which is the smallest component unit of the service. During implementation, according to the received atomic service catalog, collect the corresponding atomic service log, through the collected atomic service log, the index value of the user experience related indicators of each atomic service in the atomic service catalog and the invoked value of each atomic service The number of times is extracted, and then the importance of each atomic business in the system can be determined based on the extracted information, and the judgment of the key nodes of the system can be realized. Based on the importance of each atomic service, the performance of key services can be further improved, thereby effectively improving system performance and enhancing user experience.

Additional features and advantages of the invention will be set forth in the description which follows, and in part will be apparent from the description, or may be learned by practice of the invention. The objectives and other advantages of the invention may be realized and attained by the structure particularly pointed out in the written description and claims hereof as well as the appended drawings.

Description of drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present invention or the prior art, the following will briefly introduce the drawings that need to be used in the description of the embodiments or the prior art. Obviously, the accompanying drawings in the following description are only These are some embodiments of the present invention. Those skilled in the art can also obtain other drawings based on these drawings without creative work.

FIG. 1 is a schematic flowchart of a method for determining the importance of atomic services provided by Embodiment 1 of the present invention;

FIG. 2 is a call relationship diagram between atomic services provided by Embodiment 1 of the present invention;

FIG. 3 is a call relationship diagram between atomic services provided by Embodiment 1 of the present invention;

FIG. 4 is a schematic structural diagram of an apparatus for determining the importance of an atomic service provided in Embodiment 2 of the present invention;

FIG. 5 is a schematic structural diagram of an atomic service importance determination device provided in Embodiment 3 of the present invention.

Detailed ways

According to the solutions provided by the embodiments of the present invention, when analyzing the system, features are mined from large-scale real atomic service logs (including network logs, service authentication logs, and service quality logs), and information is extracted, thereby estimating different The importance of atomic business. This enables subsequent targeted improvements based on the importance of atomic services to effectively improve user experience and system performance.

In order to make the purpose, technical solutions and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings. Obviously, the described embodiments are only some of the embodiments of the present invention, rather than all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

It should be noted that the "multiple or several" mentioned herein refers to two or more. "And/or" describes the association relationship of associated objects, indicating that there may be three types of relationships, for example, A and/or B may indicate: A exists alone, A and B exist simultaneously, and B exists independently. The character "/" generally indicates that the contextual objects are an "or" relationship.

The terms "first", "second" and the like in the description and claims of the present invention and the above drawings are used to distinguish similar objects, and are not necessarily used to describe a specific sequence or sequence. It is to be understood that the data so used are interchangeable under appropriate circumstances such that the embodiments of the invention described herein can be practiced in sequences other than those illustrated or described herein.

Furthermore, the terms "comprising" and "having", as well as any variations thereof, are intended to cover a non-exclusive inclusion, for example, a process, method, system, product or device comprising a sequence of steps or elements is not necessarily limited to the expressly listed instead, may include other steps or elements not explicitly listed or inherent to the process, method, product or apparatus.

Embodiment one

Embodiment 1 of the present invention provides a method for determining the importance of an atomic service. The step flow of the method may be shown in FIG. 1 , including:

Step 101, receiving an atomic service directory.

In this step, the atomic service directory corresponding to the system may be received, and the atomic service is the smallest component unit of the service in the system.

Step 102, collecting atomic service logs.

In this step, the atomic service log corresponding to the atomic service directory may be collected, and the atomic service log includes a service log corresponding to each atomic service in the atomic service directory.

The atomic service log can be any form of service log corresponding to each atomic service. In this embodiment, collecting the atomic service log corresponding to the atomic service directory may include, but is not limited to: collecting network logs, service authentication logs, and service quality logs corresponding to the atomic service directory.

Wherein, the network log includes the network quality index and index value corresponding to each atomic service in the atomic service directory.

For example, the network log may, but is not limited to, include each atomic service in the atomic service directory corresponding to:

The network delay, packet loss, jitter indicators and their index values of accessing each server in various cities on the intranet;

Network delay, packet loss, jitter indicators and their indicator values when accessing the server through a virtual private network (VPN) channel;

When driving the router to perform fault isolation and resident troubleshooting, the route tracking function provided for troubleshooting includes the delay of each hop, packet loss index and its index value.

The service authentication log includes the login and authentication indicators and the indicator values corresponding to each atomic service in the atomic service directory.

For example, the service authentication log may include, but is not limited to, corresponding to each atomic service in the atomic service directory:

Intranet login system authentication delay and success rate indicators and their index values;

The authentication delay and success rate indicators and their indicator values for logging in to the system through the VPN channel from the external network.

The service quality log includes service quality indicators and indicator values corresponding to each atomic service in the atomic service directory.

For example, the service quality log may include, but is not limited to, corresponding to each atomic service in the atomic service directory:

Domain Name System (DNS) resolution delay, Transmission Control Protocol (TCP) link establishment delay, first byte response delay, first screen opening delay, page opening delay, download rate, and crawler-based resource attribution indicators and their Index value.

Step 103, perform information extraction.

In this step, the index value of the user experience-related indicators corresponding to each atomic service in the atomic service catalog and the number of times each atomic service in the atomic service catalog is called can be determined according to the atomic service log .

The indicator related to user experience may be any indicator that can reflect the quality of user experience. For example, the indicators shown in Table 1 can be but not limited to:

Table 1

It should be further explained that when determining the number of times each atomic service is invoked, it is possible, but not limited to, to use a directed graph mining algorithm to determine the calling relationship between the atomic services in the atomic service directory according to the atomic service log , and can further determine the number of times each atomic service is called according to the atomic service call relationship diagram.

That is, in this embodiment, the calling relationship between atomic services may be sorted out through a directed graph mining algorithm, so as to determine the number of times each atomic service is called. It can be understood that the solution provided by this embodiment can determine the number of times each atomic service is invoked based on graph theory.

The call relationship graph between atomic services can be represented by a directed graph, as shown in Figure 2, for example. In Fig. 2, graph G={V, E} is defined as a set of V and E, where V represents the set of all vertices in graph G, that is, the set of atomic services. E represents the set of all edges in graph G. E can be understood as representing the relationship between atomic services, that is, there is a call relationship between two vertices, with direction information, from the caller to the callee.

Of course, the call relationship graph between atomic services is not limited to using a directed graph, and may also use other forms, such as adjacency list representation. When the adjacency list notation is used for the call relationship graph between atomic services shown in FIG. 2 , it may be shown in FIG. 3 .

No matter it is the call relationship graph between atomic services shown in FIG. 2 or FIG. 3 , it can be understood that it represents the call relationship between six atomic services with labels 1 to 6 respectively. And atomic business 1 is called by atomic business 2 and atomic business 4, atomic business 2 is called by atomic business 5, atomic business 3 is called by atomic business 6 and atomic business 5, atomic business 4 is called by atomic business 2, and atomic business 5 is called by atomic business Called by service 4, atomic service 6 is called by atomic service 6 itself.

Step 104, determining importance.

In this step, for each atomic service, the importance of the atomic service can be determined according to the index value of the user experience-related index corresponding to the atomic service and the number of times the atomic service is invoked.

It can be understood that according to the index value of an atomic service corresponding to the user experience related index, the user experience of the atomic service can be determined, and the possibility of the atomic service being called can be determined according to the number of times an atomic service is called. Therefore, the importance of an atomic service can be determined based on the user experience of an atomic service and the possibility of being invoked. It can be understood that the worse the user experience of an atomic service, and the higher the possibility of being invoked (that is, the larger the scope of influence, the greater the possibility of affecting user experience), the higher the importance of the atomic service, the more necessary Make performance improvements.

Of course, when determining the importance of an atomic service, the combination of the index value of an index related to user experience corresponding to an atomic service and the number of times the atomic service is invoked can be in any manner.

For example, in this step, the user perception coefficient can be determined according to the index value of the user experience-related index corresponding to an atomic service. The larger the user perception coefficient, the more the corresponding atomic service needs to be improved; according to the atomic service The times of being called determine the atomic service weight coefficient, the greater the atomic service weight coefficient, the greater the possibility that the corresponding atomic service is called; according to the product of the user perception coefficient and the atomic service weight coefficient, determine The importance of the atomic service, wherein the larger the product, the more important the corresponding atomic service.

The set of n (n is a positive integer) atomic business corresponding to the atomic business directory can be expressed as X={x1, x2,...,xn}, where xi represents the i-th atomic business in the set (i is not positive integer greater than n) as an example:

When the index value of the selected index related to user experience is directly proportional to the quality of user experience, that is, the higher the index value, the better the user experience, the user perception coefficient can be determined by, but not limited to, the following method:

The index values of m (m is a positive integer) related to user experience corresponding to xi can be expressed as Xi=(xi1, xi2, . . . xim) in the form of feature vectors. Wherein, xij represents the jth eigenvalue of the atomic business xi (j is a positive integer not greater than m).

The user perception coefficient Txi can be determined by but not limited to the following formula:

That is, the user perception coefficient Txi may be determined by summing the index values of m indicators related to user experience corresponding to xi and taking the inverse.

The atomic service weight coefficient can be determined by, but not limited to, the following methods:

According to the number of calls of each atomic service in the atomic service set X, for xi, the number of calls can be normalized to obtain the atomic service weight coefficient ai corresponding to xi.

The product P(xi) of the user perception coefficient and the atomic service weight coefficient can be expressed as:

P(xi)=ai×Txi

The calculation formula corresponding to P(xi) can be understood as a user perception detection model, which can be understood as reflecting the importance of atomic services. The larger the value of P(xi), it can be understood that the importance of the atomic business xi is higher. In this way, it is more necessary to optimize and rectify the atomic business, so as to improve the processing efficiency of the entire business and even the system, and achieve the purpose of improving user satisfaction.

Based on the same inventive concept as the first embodiment, the following devices are provided.

Embodiment two

Embodiment 2 of the present invention provides a device for determining the importance of an atomic service. The structure of the device may be as shown in FIG. 4 , including:

The input module 11 is used to receive the atomic business directory corresponding to the system, the atomic business is the smallest component unit of the business in the system; and collect the atomic business log corresponding to the atomic business directory, the atomic business log includes all Describe the business log corresponding to each atomic business in the atomic business directory;

The information extraction module 12 is used to determine, according to the atomic service log, the index value of the user experience-related indicators corresponding to each atomic service in the atomic service catalog, and the number of times each atomic service in the atomic service catalog is invoked ;

The determining module 13 is configured to determine the importance of the atomic service for each atomic service according to the index value of the user experience-related index corresponding to the atomic service and the number of times the atomic service is invoked.

It can be understood that both the information extraction module 12 and the determination module 13 are used to process the information collected by the input module 11 . Of course further, after the determination module 13 determines the importance of each atomic business, it may also output the determined importance of each atomic business, so as to optimize and rectify according to the importance of each atomic business, This embodiment will not be described in detail.

In a possible implementation manner, the input module 11 collects the atomic service log corresponding to the atomic service directory, including:

Collecting network logs, service authentication logs, and service quality logs corresponding to the atomic service directory;

Wherein, the network log includes the network quality index and index value corresponding to each atomic service in the atomic service directory;

The service authentication log includes the login and authentication indicators and their index values corresponding to each atomic service in the atomic service directory;

The service quality log includes service quality indicators and indicator values corresponding to each atomic service in the atomic service directory.

In a possible implementation manner, the information extraction module 12 determines the number of calls of each atomic service in the atomic service directory according to the atomic service log, including:

According to the atomic service log, using a directed graph mining algorithm to determine a call relationship graph between atomic services in the atomic service directory;

Determine the number of times each atomic service is called according to the atomic service call relationship graph.

In a possible implementation, the determination module 13 determines the importance of the atomic service according to the index value of the user experience-related index corresponding to the atomic service and the number of times the atomic service is called, including:

Determine the user perception coefficient according to the index value of the user experience-related index corresponding to an atomic service, and the larger the user perception coefficient, the more the corresponding atomic service needs to be improved;

Determine the atomic service weight coefficient according to the number of times the atomic service is called, and the greater the atomic service weight coefficient, the greater the possibility that the corresponding atomic service is called;

The importance of the atomic service is determined according to the product of the user perception coefficient and the atomic service weight coefficient, wherein the larger the product, the more important the corresponding atomic service is.

Based on the same inventive concept, embodiments of the present invention provide the following devices and media.

Embodiment three

Embodiment 3 of the present invention provides a device for determining the importance of atomic services. The structure of the device can be shown in FIG. The program is to realize the steps of the method described in Embodiment 1 of the present invention.

Optionally, the processor 22 may specifically include a central processing unit (CPU), an application specific integrated circuit (ASIC, ASIC), which may be one or more integrated circuits used to control program execution, and may be used A hardware circuit developed by a field programmable gate array (FPGA, field programmable gate array) may be a baseband processor.

Optionally, the processor 22 may include at least one processing core.

Optionally, the memory 21 may include a read only memory (ROM, read only memory), a random access memory (RAM, random access memory) and a disk memory. The memory 21 is used to store data required by at least one processor 22 during operation. The number of storage 21 can be one or more.

Embodiment 4 of the present invention provides a non-volatile computer storage medium, the computer storage medium stores an executable program, and when the executable program is executed by a processor, the method provided in Embodiment 1 of the present invention is implemented.

In a specific implementation process, the computer storage medium may include: a Universal Serial Bus flash drive (USB, Universal Serial Bus flash drive), a removable hard disk, a read-only memory (ROM, Read-Only Memory), a random access memory (RAM) , Random Access Memory), magnetic disk or optical disk and other storage media that can store program codes.

In the embodiments of the present invention, it should be understood that the disclosed devices and methods may be implemented in other ways. For example, the device embodiments described above are only illustrative. For example, the division of the units or units is only a logical function division, and there may be other division methods in actual implementation. For example, multiple units or components can be Incorporation may either be integrated into another system, or some features may be omitted, or not implemented. In another point, the mutual coupling or direct coupling or communication connection shown or discussed may be through some interfaces, and the indirect coupling or communication connection of devices or units may be in electrical or other forms.

Each functional unit in the embodiment of the present invention may be integrated into one processing unit, or each unit may also be an independent physical module.

If the integrated unit is realized in the form of a software function unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on this understanding, all or part of the technical solutions of the embodiments of the present invention can be embodied in the form of software products, the computer software products are stored in a storage medium, including several instructions to make a computer device, for example, can be A personal computer, a server, or a network device, etc., or a processor (processor) executes all or part of the steps of the methods described in the various embodiments of the present invention. The foregoing storage medium includes: a universal serial bus flash drive (universal serial bus flash drive), a removable hard disk, a ROM, a RAM, a magnetic disk or an optical disk, and other various media capable of storing program codes.

Those skilled in the art should understand that the embodiments of the present invention may be provided as methods, systems, or computer program products. Accordingly, the present invention can take the form of an entirely hardware embodiment, an entirely software embodiment, or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) having computer-usable program code embodied therein.

The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It should be understood that each procedure and/or block in the flowchart and/or block diagram, and a combination of procedures and/or blocks in the flowchart and/or block diagram can be realized by computer program instructions. These computer program instructions may be provided to a general purpose computer, special purpose computer, embedded processor, or processor of other programmable data processing equipment to produce a machine such that the instructions executed by the processor of the computer or other programmable data processing equipment produce a An apparatus for realizing the functions specified in one or more procedures of the flowchart and/or one or more blocks of the block diagram.

These computer program instructions may also be stored in a computer-readable memory capable of directing a computer or other programmable data processing apparatus to operate in a specific manner, such that the instructions stored in the computer-readable memory produce an article of manufacture comprising instruction means, the instructions The device realizes the function specified in one or more procedures of the flowchart and/or one or more blocks of the block diagram.

These computer program instructions can also be loaded onto a computer or other programmable data processing device, causing a series of operational steps to be performed on the computer or other programmable device to produce a computer-implemented process, thereby The instructions provide steps for implementing the functions specified in the flow chart or blocks of the flowchart and/or the block or blocks of the block diagrams.

While preferred embodiments of the invention have been described, additional changes and modifications to these embodiments can be made by those skilled in the art once the basic inventive concept is appreciated. Therefore, it is intended that the appended claims be construed to cover the preferred embodiment as well as all changes and modifications which fall within the scope of the invention.

Obviously, those skilled in the art can make various changes and modifications to the present invention without departing from the spirit and scope of the present invention. Thus, if these modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalent technologies, the present invention also intends to include these modifications and variations.

Claims (8)

1. A method for determining the importance of an atomic business, characterized in that the method comprises: receiving the atomic service directory corresponding to the system, where the atomic service is the smallest component unit of the service in the system; collecting an atomic service log corresponding to the atomic service directory, where the atomic service log includes a service log corresponding to each atomic service in the atomic service directory; According to the atomic service log, determine the index value of the user experience-related index corresponding to each atomic service in the atomic service directory, and according to the atomic service log, use a directed graph mining algorithm to determine the index value in the atomic service directory A call relationship diagram between the atomic services, and determine the number of times each atomic service is called according to the atomic service call relationship diagram; For each atomic service, the importance of the atomic service is determined according to the index value of the user experience-related index corresponding to the atomic service and the number of times the atomic service is invoked. 2. The method according to claim 1, wherein collecting the atomic business log corresponding to the atomic business directory comprises: Collecting network logs, service authentication logs, and service quality logs corresponding to the atomic service directory; Wherein, the network log includes the network quality index and index value corresponding to each atomic service in the atomic service directory; The service authentication log includes the login and authentication indicators and their index values corresponding to each atomic service in the atomic service directory; The service quality log includes service quality indicators and indicator values corresponding to each atomic service in the atomic service directory. 3. The method according to claim 1 or 2, wherein the importance of the atomic service is determined according to the index value of the user experience-related index corresponding to the atomic service and the number of times the atomic service is called, including : Determine the user perception coefficient according to the index value of the user experience-related index corresponding to an atomic service, and the larger the user perception coefficient, the more the corresponding atomic service needs to be improved; Determine the atomic service weight coefficient according to the number of times the atomic service is called, and the greater the atomic service weight coefficient, the greater the possibility that the corresponding atomic service is called; The importance of the atomic service is determined according to the product of the user perception coefficient and the atomic service weight coefficient, wherein the larger the product, the more important the corresponding atomic service is. 4. A device for determining the importance of an atomic business, characterized in that the device comprises: The input module is used to receive the atomic business directory corresponding to the system, the atomic business is the smallest component unit of the business in the system; and collect the atomic business log corresponding to the atomic business directory, and the atomic business log includes the atomic business log Describe the business log corresponding to each atomic business in the atomic business directory; An information extraction module, configured to determine, according to the atomic service log, the index value of the user experience-related index corresponding to each atomic service in the atomic service directory, and determine the index value of the index related to user experience according to the atomic service log by using a directed graph mining algorithm The call relationship graph between the atomic services in the atomic service directory, according to the atomic service call graph, determine the number of times each atomic service is called; The determining module is configured to, for each atomic service, determine the importance of the atomic service according to the index value of the user experience-related index corresponding to the atomic service and the number of times the atomic service is invoked. 5. The device according to claim 4, wherein the input module collects the atomic business log corresponding to the atomic business directory, comprising: Collecting network logs, service authentication logs, and service quality logs corresponding to the atomic service directory; Wherein, the network log includes the network quality index and index value corresponding to each atomic service in the atomic service directory; The service authentication log includes the login and authentication indicators and their index values corresponding to each atomic service in the atomic service directory; The service quality log includes service quality indicators and indicator values corresponding to each atomic service in the atomic service directory. 6. The device according to claim 4 or 5, wherein the determining module determines the atomic service according to the index value of the user experience-related index corresponding to the atomic service and the number of times the atomic service is called importance, including: Determine the user perception coefficient according to the index value of the user experience-related index corresponding to an atomic service, and the larger the user perception coefficient, the more the corresponding atomic service needs to be improved; Determine the atomic service weight coefficient according to the number of times the atomic service is called, and the greater the atomic service weight coefficient, the greater the possibility that the corresponding atomic service is called; The importance of the atomic service is determined according to the product of the user perception coefficient and the atomic service weight coefficient, wherein the larger the product, the more important the corresponding atomic service is. 7. A non-volatile computer storage medium, wherein the computer storage medium stores an executable program, and the executable program is executed by a processor to implement the steps of any one of the methods of claims 1-3. 8. A device for determining the importance of an atomic business, characterized in that it comprises a memory, a processor, and a computer program stored on the memory, and when the processor executes the program, the method according to any one of claims 1 to 3 is implemented step.