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CN110765002A - Method, device, medium and electronic equipment for obtaining operation behavior information - Google Patents

Method, device, medium and electronic equipment for obtaining operation behavior information Download PDF

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Publication number
CN110765002A
CN110765002A CN201910885721.8A CN201910885721A CN110765002A CN 110765002 A CN110765002 A CN 110765002A CN 201910885721 A CN201910885721 A CN 201910885721A CN 110765002 A CN110765002 A CN 110765002A
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behavior information
operation behavior
network
message
information
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马福龙
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Beijing ByteDance Network Technology Co Ltd
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Beijing ByteDance Network Technology Co Ltd
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    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/36Prevention of errors by analysis, debugging or testing of software
    • G06F11/362Debugging of software
    • G06F11/366Debugging of software using diagnostics
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/36Prevention of errors by analysis, debugging or testing of software
    • G06F11/3698Environments for analysis, debugging or testing of software
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/22Parsing or analysis of headers

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  • Computer Networks & Wireless Communication (AREA)
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  • Information Transfer Between Computers (AREA)

Abstract

The disclosure provides a method, a device, a medium and an electronic device for obtaining operation behavior information. The method comprises the following steps: intercepting and acquiring network transmission messages; and analyzing the network transmission message to acquire operation behavior information. The method and the device for acquiring the software operation behavior information of the user by analyzing the network transmission information provide the software developer with the recurrence information associated with the software error, thereby being beneficial to positioning and solving the software error.

Description

一种获取操作行为信息的方法、装置、介质和电子设备A method, apparatus, medium and electronic device for obtaining operation behavior information

技术领域technical field

本公开涉及软件测试领域,具体而言,涉及一种获取操作行为信息的方法、装置、介质和电子设备。The present disclosure relates to the field of software testing, and in particular, to a method, apparatus, medium and electronic device for acquiring operation behavior information.

背景技术Background technique

对于每一个软件应用系统,软件错误(即软件BUG)自开发到应用始终与系统相随。有些软件BUG在软件测试阶段可以被发现和解决,但是隐藏在更深层次的软件BUG在软件测试阶段很难被发现,往往是在极其复杂的实际应用环境中才能出现。For each software application system, software errors (ie software BUGs) always follow the system from development to application. Some software bugs can be found and resolved in the software testing phase, but the software bugs hidden in a deeper level are difficult to find in the software testing phase, and often only appear in extremely complex practical application environments.

如果需要解决软件BUG第一步必须复现软件BUG出现的操作步骤,从操作步骤中可以定位软件设计中的问题,从而可以有针对性的解决该软件BUG。但是,由于软件BUG往往可能是在非常复杂的逻辑环境中出现的,而用户在使用过程中往往不太注意操作的细节,无法准确描述软件BUG出现的应用状态,从而导致复现软件BUG非常困难。If you need to solve a software BUG, the first step must be to reproduce the operation steps of the software BUG. From the operation steps, you can locate the problem in the software design, so that the software BUG can be solved in a targeted manner. However, because software bugs may often appear in a very complex logical environment, and users often pay little attention to the details of operations during use, and cannot accurately describe the application status of software bugs, it is very difficult to reproduce software bugs .

发明内容SUMMARY OF THE INVENTION

提供该发明内容部分以便以简要的形式介绍构思,这些构思将在后面的具体实施方式部分被详细描述。该发明内容部分并不旨在标识要求保护的技术方案的关键特征或必要特征,也不旨在用于限制所要求的保护的技术方案的范围。This Summary is provided to introduce concepts in a simplified form that are described in detail in the Detailed Description section that follows. This summary section is not intended to identify key features or essential features of the claimed technical solution, nor is it intended to be used to limit the scope of the claimed technical solution.

本公开的目的在于提供一种获取操作行为信息的方法、装置、介质和电子设备,能够解决上述提到的至少一个技术问题。具体方案如下:The purpose of the present disclosure is to provide a method, apparatus, medium and electronic device for acquiring operation behavior information, which can solve at least one of the above-mentioned technical problems. The specific plans are as follows:

根据本公开的具体实施方式,第一方面,本公开提供一种获取操作行为信息的方法,包括:According to specific embodiments of the present disclosure, in a first aspect, the present disclosure provides a method for obtaining operation behavior information, including:

拦截并获取网络传输消息;Intercept and obtain network transmission messages;

分析所述网络传输消息,获取操作行为信息。Analyze the network transmission message to obtain operation behavior information.

根据本公开的具体实施方式,第二方面,本公开提供一种获取操作行为信息的装置,包括:According to specific embodiments of the present disclosure, in a second aspect, the present disclosure provides a device for acquiring operation behavior information, including:

拦截单元,用于拦截并获取网络传输消息;The interception unit is used to intercept and obtain network transmission messages;

获取单元,用于分析所述网络传输消息,获取操作行为信息。An acquiring unit, configured to analyze the network transmission message and acquire operation behavior information.

根据本公开的具体实施方式,第三方面,本公开提供一种计算机可读存储介质,其上存储有计算机程序,所述程序被处理器执行时实现如第一方面任一项所述获取操作行为信息的方法。According to a specific implementation manner of the present disclosure, in a third aspect, the present disclosure provides a computer-readable storage medium on which a computer program is stored, and when the program is executed by a processor, the acquisition operation according to any one of the first aspects is implemented Methods of behavioral information.

根据本公开的具体实施方式,第四方面,本公开提供一种电子设备,包括:一个或多个处理器;存储装置,用于存储一个或多个程序,当所述一个或多个程序被所述一个或多个处理器执行时,使得所述一个或多个处理器实现如第一方面任一项所述获取操作行为信息的方法。According to specific embodiments of the present disclosure, in a fourth aspect, the present disclosure provides an electronic device, comprising: one or more processors; a storage device for storing one or more programs, when the one or more programs are When executed by the one or more processors, the one or more processors are caused to implement the method for obtaining operation behavior information according to any one of the first aspect.

本公开实施例的上述方案与现有技术相比,至少具有以下有益效果:Compared with the prior art, the above solutions of the embodiments of the present disclosure have at least the following beneficial effects:

本公开提供了一种获取操作行为信息的方法、装置、介质和电子设备。所述方法包括:拦截并获取网络传输消息;分析所述网络传输消息,获取操作行为信息。本公开通过分析网络传输消息获取用户对软件的操作行为信息,为软件开发人员提供了与软件错误相关联的复现信息,从而有利于定位并解决软件错误。The present disclosure provides a method, apparatus, medium and electronic device for acquiring operation behavior information. The method includes: intercepting and acquiring network transmission messages; analyzing the network transmission messages to acquire operation behavior information. The present disclosure obtains the user's operation behavior information on the software by analyzing the network transmission message, and provides the software developer with the recurrence information associated with the software error, thereby helping to locate and solve the software error.

附图说明Description of drawings

结合附图并参考以下具体实施方式,本公开各实施例的上述和其他特征、优点及方面将变得更加明显。贯穿附图中,相同或相似的附图标记表示相同或相似的元素。应当理解附图是示意性的,原件和元素不一定按照比例绘制。在附图中:The above and other features, advantages and aspects of various embodiments of the present disclosure will become more apparent when taken in conjunction with the accompanying drawings and with reference to the following detailed description. Throughout the drawings, the same or similar reference numbers refer to the same or similar elements. It should be understood that the drawings are schematic and that the originals and elements are not necessarily drawn to scale. In the attached image:

图1示出了根据本公开实施例的获取操作行为信息的方法的流程图;1 shows a flowchart of a method for acquiring operation behavior information according to an embodiment of the present disclosure;

图2示出了根据本公开实施例的获取操作行为信息的装置的单元框图;2 shows a unit block diagram of an apparatus for acquiring operation behavior information according to an embodiment of the present disclosure;

图3示出了根据本公开的实施例的电子设备连接结构示意图。FIG. 3 shows a schematic diagram of a connection structure of an electronic device according to an embodiment of the present disclosure.

具体实施方式Detailed ways

下面将参照附图更详细地描述本公开的实施例。虽然附图中显示了本公开的某些实施例,然而应当理解的是,本公开可以通过各种形式来实现,而且不应该被解释为限于这里阐述的实施例,相反提供这些实施例是为了更加透彻和完整地理解本公开。应当理解的是,本公开的附图及实施例仅用于示例性作用,并非用于限制本公开的保护范围。Embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. While certain embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure may be embodied in various forms and should not be construed as limited to the embodiments set forth herein, but rather are provided for the purpose of A more thorough and complete understanding of the present disclosure. It should be understood that the drawings and embodiments of the present disclosure are only for exemplary purposes, and are not intended to limit the protection scope of the present disclosure.

应当理解,本公开的方法实施方式中记载的各个步骤可以按照不同的顺序执行,和/或并行执行。此外,方法实施方式可以包括附加的步骤和/或省略执行示出的步骤。本公开的范围在此方面不受限制。It should be understood that the various steps described in the method embodiments of the present disclosure may be performed in different orders and/or in parallel. Furthermore, method embodiments may include additional steps and/or omit performing the illustrated steps. The scope of the present disclosure is not limited in this regard.

本文使用的术语“包括”及其变形是开放性包括,即“包括但不限于”。术语“基于”是“至少部分地基于”。术语“一个实施例”表示“至少一个实施例”;术语“另一实施例”表示“至少一个另外的实施例”;术语“一些实施例”表示“至少一些实施例”。其他术语的相关定义将在下文描述中给出。As used herein, the term "including" and variations thereof are open-ended inclusions, ie, "including but not limited to". The term "based on" is "based at least in part on." The term "one embodiment" means "at least one embodiment"; the term "another embodiment" means "at least one additional embodiment"; the term "some embodiments" means "at least some embodiments". Relevant definitions of other terms will be given in the description below.

需要注意,本公开中提及的“第一”、“第二”等概念仅用于对不同的装置、模块或单元进行区分,并非用于限定这些装置、模块或单元所执行的功能的顺序或者相互依存关系。It should be noted that concepts such as "first" and "second" mentioned in the present disclosure are only used to distinguish different devices, modules or units, and are not used to limit the order of functions performed by these devices, modules or units or interdependence.

需要注意,本公开中提及的“一个”、“多个”的修饰是示意性而非限制性的,本领域技术人员应当理解,除非在上下文另有明确指出,否则应该理解为“一个或多个”。It should be noted that the modifications of "a" and "a plurality" mentioned in the present disclosure are illustrative rather than restrictive, and those skilled in the art should understand that unless the context clearly indicates otherwise, they should be understood as "one or a plurality of". multiple".

本公开实施方式中的多个装置之间所交互的消息或者信息的名称仅用于说明性的目的,而并不是用于对这些消息或信息的范围进行限制。The names of messages or information exchanged between multiple devices in the embodiments of the present disclosure are only for illustrative purposes, and are not intended to limit the scope of these messages or information.

下面结合附图详细说明本公开的可选实施例。The optional embodiments of the present disclosure will be described in detail below with reference to the accompanying drawings.

对本公开提供的第一实施例,即一种获取操作行为信息的方法的实施例。The first embodiment provided in the present disclosure is an embodiment of a method for acquiring operation behavior information.

下面结合图1对本公开实施例进行详细说明,其中,图1为本公开实施例提供的获取操作行为信息的方法的流程图。An embodiment of the present disclosure will be described in detail below with reference to FIG. 1 , wherein FIG. 1 is a flowchart of a method for acquiring operation behavior information provided by an embodiment of the present disclosure.

步骤S101,拦截并获取网络传输消息。Step S101, intercept and acquire network transmission messages.

网络传输消息是指软件对象之间进行交互作用和通讯的一种方式。由网络通讯的发送端和接收端根据通讯协议相互传输消息。常用的通讯协议包括:TCP协议、DUP协议、HTTP协议、SMTP协议、POP3协议和IMAP4协议等。网络传输消息主要包括:网络请求消息和网络响应消息。网络请求消息主要是发起一个动作或服务的开始。网络响应消息是对网络请求消息的响应。例如,客户端(发送端)向服务器端(接收端)发送网络请求消息包括请求打开一个网页的信息,则服务器端向客户端发送的网络响应消息包括该网页页面内容信息。Network transmission of messages refers to a way of interaction and communication between software objects. The sender and receiver of network communication transmit messages to each other according to the communication protocol. Commonly used communication protocols include: TCP protocol, DUP protocol, HTTP protocol, SMTP protocol, POP3 protocol and IMAP4 protocol. The network transmission message mainly includes: network request message and network response message. The network request message is mainly to initiate an action or the start of a service. A network response message is a response to a network request message. For example, if the client (sending end) sends a network request message to the server (receiving end), the information includes requesting to open a webpage, and the network response message sent by the server to the client includes the content information of the webpage.

如果需要在客户端和服务器端之间获取网络传输消息,通常是在客户端或服务器端的应用中设置拦截功能,用于监听和拦截网络通讯消息。例如,在客户端的用户界面设置钩子功能(即hook功能),用于监听用户界面的网络通讯情况,一旦在客户端出现网络传输消息,则hook功能将拦截该网络传输消息。If network transmission messages need to be obtained between the client and the server, an interception function is usually set in the application on the client or server to monitor and intercept network communication messages. For example, a hook function (ie, hook function) is set on the user interface of the client to monitor the network communication of the user interface. Once a network transmission message occurs on the client, the hook function will intercept the network transmission message.

步骤S102,分析所述网络传输消息,获取操作行为信息。Step S102, analyzing the network transmission message to obtain operation behavior information.

每一个网络传输消息都是根据发送端和接收端间约定的通讯协议的规则生成的。例如,HTTP协议。通常发送端根据通讯协议将通讯数据封装到网络传输消息中,接收端解析接收到的网络传输消息,并还原为原始的独立数据。网络传输消息包括消息头和消息体。消息头中包括了网络通讯的协议信息和网络传输消息的数据。消息头中包括封装后的原始数据。Each network transmission message is generated according to the rules of the communication protocol agreed between the sender and the receiver. For example, the HTTP protocol. Usually, the sender encapsulates the communication data into the network transmission message according to the communication protocol, and the receiver parses the received network transmission message and restores it to the original independent data. A network transmission message includes a message header and a message body. The message header includes the protocol information of the network communication and the data of the network transmission message. The message header includes the encapsulated raw data.

从网络传输消息的消息头入手,可获取本次网络通讯协议,通过网络通讯协议分析网络传输消息,可以获取操作行为信息。所述操作行为信息,包括:操作对象信息、操作方法信息、操作路径、操作时间和、IP地址和消息体解析信息。例如,通讯协议是HTTP协议,当网络传输消息是网络请求消息时,操作对象信息是“edu.exkid.chat_api”;操作方法信息是“GET”(表明是网络请求消息);操作路径“/api/chat/v2/get_msg/”;操作时间是“2019/9/7 14:30:00”;服务器的IP地址是“112.3.245.116”;网络请求消息的消息体解析信息根据具体内容获取,在此不再举例;当网络传输消息是网络响应消息时,操作对象信息是“edu.exkid.chat_api”;操作方法信息是“POST”(表明是网络响应消息);操作路径“/api/chat/v2/get_msg/”;操作时间是“2019/9/7 14:30:01”;客户端的IP地址是“112.3.245.118”;网络响应消息的消息体解析信息根据具体内容获取,在此不再举例。Starting from the message header of the network transmission message, the current network communication protocol can be obtained, and the operation behavior information can be obtained by analyzing the network transmission message through the network communication protocol. The operation behavior information includes: operation object information, operation method information, operation path, operation time sum, IP address and message body parsing information. For example, if the communication protocol is HTTP protocol, when the network transmission message is a network request message, the operation object information is "edu.exkid.chat_api"; the operation method information is "GET" (indicating that it is a network request message); the operation path "/api" /chat/v2/get_msg/"; the operation time is "2019/9/7 14:30:00"; the IP address of the server is "112.3.245.116"; the message body parsing information of the network request message is obtained according to the specific content, in This is no longer an example; when the network transmission message is a network response message, the operation object information is "edu.exkid.chat_api"; the operation method information is "POST" (indicating that it is a network response message); the operation path "/api/chat/ v2/get_msg/"; the operation time is "2019/9/7 14:30:01"; the client's IP address is "112.3.245.118"; the message body parsing information of the network response message is obtained according to the specific content, and will not be repeated here. Example.

本公开实施例通过分析网络传输消息获取用户对软件的操作行为信息,为软件开发人员提供了与软件错误相关联的复现信息,从而有利于定位并解决软件错误。The embodiment of the present disclosure obtains the user's operation behavior information on the software by analyzing the network transmission message, and provides the software developer with the recurrence information associated with the software error, thereby helping to locate and solve the software error.

可选的,所述分析所述网络传输消息,获取操作行为信息,包括以下步骤:Optionally, the analyzing the network transmission message to obtain operation behavior information includes the following steps:

步骤S102-1,过滤所述网络传输消息,获取网络请求消息和/或网络响应消息。Step S102-1: Filter the network transmission message to obtain a network request message and/or a network response message.

本公开实施例所述方法的目的是获取操作行为信息,而网络传输消息包括了与软件的操作行为无关的通讯协议,例如,与电子邮件通讯相关联的SMTP协议、POP3协议和IMAP4协议。本步骤的目的是排除与软件的操作行为无关的通讯协议。The purpose of the methods described in the embodiments of the present disclosure is to obtain operation behavior information, and network transmission messages include communication protocols unrelated to software operation behaviors, such as SMTP protocol, POP3 protocol, and IMAP4 protocol associated with email communication. The purpose of this step is to exclude communication protocols that are irrelevant to the operating behavior of the software.

步骤S102-2,基于网络请求消息和/或网络响应消息获取操作行为信息。Step S102-2, obtain operation behavior information based on the network request message and/or the network response message.

上述步骤为软件开发人员提供了更精确的复现信息,从而有利于快速定位并解决软件错误。The above steps provide software developers with more accurate reproduction information, which is helpful for quickly locating and solving software errors.

可选的,所述基于网络请求消息和/或网络响应消息获取操作行为信息,包括以下步骤:Optionally, the obtaining operation behavior information based on the network request message and/or the network response message includes the following steps:

步骤S102-2-1,基于网络请求消息和/或网络响应消息获取与预设域名或预设IP地址相关联的操作行为信息。Step S102-2-1, obtain operation behavior information associated with a preset domain name or a preset IP address based on the network request message and/or the network response message.

由于在一个网络响应消息中可能包括了一些无用的信息。例如,一个网页中包括了其他公司网址的广告弹窗。因此,本步骤对网络请求消息和/或网络响应消息的内容信息进行进一步清理,保留与预设域名或预设IP地址相关联的操作行为信息。所述预设域名或预设IP地址是指软件开发人员测试的软件相关联的域名或IP地址。例如,在测试网站的网页地址是“www.test.com”,其服务器的IP地址是“112.3.245.116”,在该网页中包括了一个广告弹窗,该广告弹窗包括了网页地址是“www.guangao.com”的超链接;则过滤与该超链接相关的信息,保留与测试网站的域名或IP地址相关联的操作行为信息。为软件开发人员提供了更精确的复现信息,从而有利于快速定位并解决软件错误。Because some useless information may be included in a network response message. For example, a web page includes ad pop-ups for other companies' web addresses. Therefore, this step further cleans up the content information of the network request message and/or the network response message, and retains the operation behavior information associated with the preset domain name or the preset IP address. The preset domain name or preset IP address refers to the domain name or IP address associated with the software tested by the software developer. For example, the web page address of the test website is "www.test.com", the IP address of its server is "112.3.245.116", the web page includes an advertisement pop-up window, and the advertisement pop-up window includes the web page address is " www.guangao.com” hyperlink; then filter the information related to the hyperlink and retain the operation behavior information associated with the domain name or IP address of the test website. It provides software developers with more accurate reproduction information, which is conducive to quickly locating and solving software errors.

所述方法,还包括以下步骤:The method also includes the following steps:

步骤S101-1,当拦截所述网络传输消息时,抓取客户端的屏幕图像信息。Step S101-1, when intercepting the network transmission message, capture the screen image information of the client.

其中,所述屏幕图像信息包括抓取时间。Wherein, the screen image information includes capture time.

通过抓取时间与操作行为信息中操作时间的近似对应关系,可以为软件开发人员提供直观的复现信息,有利于快速定位并解决软件错误Through the approximate correspondence between the capture time and the operation time in the operation behavior information, it can provide software developers with intuitive reproduction information, which is conducive to quickly locating and solving software errors.

在所述获取操作行为信息后,还包括以下步骤:After the obtaining of the operation behavior information, the following steps are also included:

步骤S103,将所述操作行为信息保存到操作行为信息文件中。Step S103: Save the operation behavior information into an operation behavior information file.

将所述操作行为信息保存到操作行为信息文件中,有利于软件开发人员反复复现操作行为信息。The operation behavior information is saved in the operation behavior information file, which is beneficial for software developers to reproduce the operation behavior information repeatedly.

所述方法,还包括以下步骤:The method also includes the following steps:

步骤S104,将操作行为信息文件传送给预设信息接收端。Step S104, transmitting the operation behavior information file to the preset information receiving end.

预设信息接收端可以是软件开发人员的电子邮箱。The preset information receiving end may be the email address of the software developer.

本公开实施例通过分析网络传输消息获取用户对软件的操作行为信息,为软件开发人员提供了与软件错误相关联的复现信息,从而有利于定位并解决软件错误。The embodiment of the present disclosure obtains the user's operation behavior information on the software by analyzing the network transmission message, and provides the software developer with the recurrence information associated with the software error, thereby helping to locate and solve the software error.

与本公开提供的第一实施例相对应,本公开还提供了第二实施例,即一种获取操作行为信息的装置。由于第二实施例基本相似于第一实施例,所以描述得比较简单,相关的部分请参见第一实施例的对应说明即可。下述描述的装置实施例仅仅是示意性的。Corresponding to the first embodiment provided by the present disclosure, the present disclosure also provides a second embodiment, that is, an apparatus for acquiring operation behavior information. Since the second embodiment is basically similar to the first embodiment, the description is relatively simple, and for related parts, please refer to the corresponding description of the first embodiment. The apparatus embodiments described below are merely illustrative.

图2示出了本公开提供的一种获取操作行为信息的装置的实施例。图2为本公开实施例提供的获取操作行为信息的装置的单元框图。FIG. 2 shows an embodiment of an apparatus for acquiring operation behavior information provided by the present disclosure. FIG. 2 is a unit block diagram of an apparatus for acquiring operation behavior information provided by an embodiment of the present disclosure.

请参见图2所示,本公开提供一种获取操作行为信息的装置,包括:拦截单元201,获取单元202。Referring to FIG. 2 , the present disclosure provides an apparatus for acquiring operation behavior information, including: an intercepting unit 201 and an acquiring unit 202 .

拦截单元201,用于拦截并获取网络传输消息;An interception unit 201, configured to intercept and acquire network transmission messages;

获取单元202,用于分析所述网络传输消息,获取操作行为信息。The obtaining unit 202 is configured to analyze the network transmission message and obtain operation behavior information.

可选的,在所述获取单元202中,包括:Optionally, in the obtaining unit 202, it includes:

过滤子单元,用于过滤所述网络传输消息,获取网络请求消息和/或网络响应消息;A filtering subunit, configured to filter the network transmission message, and obtain a network request message and/or a network response message;

第一获取子单元,用于基于网络请求消息和/或网络响应消息获取操作行为信息。The first obtaining subunit is configured to obtain operation behavior information based on the network request message and/or the network response message.

可选的,在所述获取子单元中,包括:Optionally, in the obtaining subunit, it includes:

第二获取子单元,用于基于网络请求消息和/或网络响应消息获取与预设域名或预设IP地址相关联的操作行为信息。The second obtaining subunit is configured to obtain the operation behavior information associated with the preset domain name or the preset IP address based on the network request message and/or the network response message.

可选的,在所述拦截单元201中,还包括:Optionally, in the intercepting unit 201, it further includes:

抓取子单元,用于当拦截所述网络传输消息时,抓取客户端的屏幕图像信息;其中,所述屏幕图像信息包括抓取时间。The grabbing subunit is used for grabbing the screen image information of the client when intercepting the network transmission message; wherein, the screen image information includes grabbing time.

可选的,在所述装置中,还包括:Optionally, in the device, it also includes:

保存单元,用于将所述操作行为信息保存到操作行为信息文件中。A saving unit, configured to save the operation behavior information into an operation behavior information file.

可选的,在所述装置中,还包括:Optionally, in the device, it also includes:

传送单元,用于将操作行为信息文件传送给预设操作行为信息接收端。The transmitting unit is used for transmitting the operation behavior information file to the preset operation behavior information receiving end.

可选的,所述操作行为信息,包括:操作对象信息、操作方法信息、操作路径、操作时间、IP地址和消息体解析信息。Optionally, the operation behavior information includes: operation object information, operation method information, operation path, operation time, IP address, and message body parsing information.

本公开实施例通过分析网络传输消息获取用户对软件的操作行为信息,为软件开发人员提供了与软件错误相关联的复现信息,从而有利于定位并解决软件错误。The embodiment of the present disclosure obtains the user's operation behavior information on the software by analyzing the network transmission message, and provides the software developer with the recurrence information associated with the software error, thereby helping to locate and solve the software error.

本公开实施例提供了第三实施例,即一种电子设备,该设备用于获取操作行为信息的方法,所述电子设备,包括:至少一个处理器;以及,与所述至少一个处理器通信连接的存储器;其中,Embodiments of the present disclosure provide a third embodiment, that is, an electronic device, which is used for a method for acquiring operation behavior information, the electronic device includes: at least one processor; and communicates with the at least one processor connected storage; where,

所述存储器存储有可被所述一个处理器执行的指令,所述指令被所述至少一个处理器执行,以使所述至少一个处理器能够执行如第一实施例所述获取操作行为信息的方法。The memory stores instructions executable by the one processor, the instructions being executed by the at least one processor to enable the at least one processor to perform the operation of obtaining operation behavior information as described in the first embodiment. method.

本公开实施例提供了第四实施例,即一种获取操作行为信息的计算机存储介质,所述计算机存储介质存储有计算机可执行指令,该计算机可执行指令可执行如第一实施例中所述获取操作行为信息的方法。Embodiments of the present disclosure provide a fourth embodiment, that is, a computer storage medium for acquiring operation behavior information, where the computer storage medium stores computer-executable instructions, and the computer-executable instructions can be executed as described in the first embodiment A method to get action behavior information.

下面参考图3,其示出了适于用来实现本公开实施例的电子设备的结构示意图。本公开实施例中的终端设备可以包括但不限于诸如移动电话、笔记本电脑、数字广播接收器、PDA(个人数字助理)、PAD(平板电脑)、PMP(便携式多媒体播放器)、车载终端(例如车载导航终端)等等的移动终端以及诸如数字TV、台式计算机等等的固定终端。图3示出的电子设备仅仅是一个示例,不应对本公开实施例的功能和使用范围带来任何限制。Referring next to FIG. 3 , it shows a schematic structural diagram of an electronic device suitable for implementing an embodiment of the present disclosure. Terminal devices in the embodiments of the present disclosure may include, but are not limited to, such as mobile phones, notebook computers, digital broadcast receivers, PDAs (personal digital assistants), PADs (tablets), PMPs (portable multimedia players), vehicle-mounted terminals (eg, mobile terminals such as in-vehicle navigation terminals), etc., and stationary terminals such as digital TVs, desktop computers, and the like. The electronic device shown in FIG. 3 is only an example, and should not impose any limitation on the function and scope of use of the embodiments of the present disclosure.

如图3所示,电子设备可以包括处理装置(例如中央处理器、图形处理器等)301,其可以根据存储在只读存储器(ROM)302中的程序或者从存储装置308加载到随机访问存储器(RAM)303中的程序而执行各种适当的动作和处理。在RAM 303中,还存储有电子设备操作所需的各种程序和数据。处理装置301、ROM 302以及RAM 303通过总线304彼此相连。输入/输出(I/O)接口305也连接至总线304。As shown in FIG. 3 , the electronic device may include a processing device (eg, a central processing unit, a graphics processor, etc.) 301 that may be loaded into a random access memory according to a program stored in a read only memory (ROM) 302 or from a storage device 308 The program in the (RAM) 303 executes various appropriate operations and processes. In the RAM 303, various programs and data necessary for the operation of the electronic device are also stored. The processing device 301 , the ROM 302 , and the RAM 303 are connected to each other through a bus 304 . An input/output (I/O) interface 305 is also connected to bus 304 .

通常,以下装置可以连接至I/O接口305:包括例如触摸屏、触摸板、键盘、鼠标、摄像头、麦克风、加速度计、陀螺仪等的输入装置306;包括例如液晶显示器(LCD)、扬声器、振动器等的输出装置307;包括例如磁带、硬盘等的存储装置308;以及通信装置309。通信装置309可以允许电子设备与其他设备进行无线或有线通信以交换数据。虽然图3示出了具有各种装置的电子设备,但是应理解的是,并不要求实施或具备所有示出的装置。可以替代地实施或具备更多或更少的装置。Typically, the following devices may be connected to the I/O interface 305: input devices 306 including, for example, a touch screen, touchpad, keyboard, mouse, camera, microphone, accelerometer, gyroscope, etc.; including, for example, a liquid crystal display (LCD), speakers, vibration An output device 307 of a computer, etc.; a storage device 308 including, for example, a magnetic tape, a hard disk, etc.; and a communication device 309. Communication means 309 may allow the electronic device to communicate wirelessly or by wire with other devices to exchange data. While FIG. 3 shows an electronic device having various means, it should be understood that not all of the illustrated means are required to be implemented or provided. More or fewer devices may alternatively be implemented or provided.

特别地,根据本公开的实施例,上文参考流程图描述的过程可以被实现为计算机软件程序。例如,本公开的实施例包括一种计算机程序产品,其包括承载在非暂态计算机可读介质上的计算机程序,该计算机程序包含用于执行流程图所示的方法的程序代码。在这样的实施例中,该计算机程序可以通过通信装置309从网络上被下载和安装,或者从存储装置308被安装,或者从ROM 302被安装。在该计算机程序被处理装置301执行时,执行本公开实施例的方法中限定的上述功能。In particular, according to embodiments of the present disclosure, the processes described above with reference to the flowcharts may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program carried on a non-transitory computer readable medium, the computer program containing program code for performing the method illustrated in the flowchart. In such an embodiment, the computer program may be downloaded and installed from the network via the communication device 309 , or from the storage device 308 , or from the ROM 302 . When the computer program is executed by the processing device 301, the above-mentioned functions defined in the methods of the embodiments of the present disclosure are executed.

需要说明的是,本公开上述的计算机可读介质可以是计算机可读信号介质或者计算机可读存储介质或者是上述两者的任意组合。计算机可读存储介质例如可以是——但不限于——电、磁、光、电磁、红外线、或半导体的系统、装置或器件,或者任意以上的组合。计算机可读存储介质的更具体的例子可以包括但不限于:具有一个或多个导线的电连接、便携式计算机磁盘、硬盘、随机访问存储器(RAM)、只读存储器(ROM)、可擦式可编程只读存储器(EPROM或闪存)、光纤、便携式紧凑磁盘只读存储器(CD-ROM)、光存储器件、磁存储器件、或者上述的任意合适的组合。在本公开中,计算机可读存储介质可以是任何包含或存储程序的有形介质,该程序可以被指令执行系统、装置或者器件使用或者与其结合使用。而在本公开中,计算机可读信号介质可以包括在基带中或者作为载波一部分传播的数据信号,其中承载了计算机可读的程序代码。这种传播的数据信号可以采用多种形式,包括但不限于电磁信号、光信号或上述的任意合适的组合。计算机可读信号介质还可以是计算机可读存储介质以外的任何计算机可读介质,该计算机可读信号介质可以发送、传播或者传输用于由指令执行系统、装置或者器件使用或者与其结合使用的程序。计算机可读介质上包含的程序代码可以用任何适当的介质传输,包括但不限于:电线、光缆、RF(射频)等等,或者上述的任意合适的组合。It should be noted that the computer-readable medium mentioned above in the present disclosure may be a computer-readable signal medium or a computer-readable storage medium, or any combination of the above two. The computer-readable storage medium can be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus or device, or a combination of any of the above. More specific examples of computer readable storage media may include, but are not limited to, electrical connections with one or more wires, portable computer disks, hard disks, random access memory (RAM), read only memory (ROM), erasable Programmable read only memory (EPROM or flash memory), fiber optics, portable compact disk read only memory (CD-ROM), optical storage devices, magnetic storage devices, or any suitable combination of the foregoing. In this disclosure, a computer-readable storage medium may be any tangible medium that contains or stores a program that can be used by or in conjunction with an instruction execution system, apparatus, or device. In the present disclosure, however, a computer-readable signal medium may include a data signal propagated in baseband or as part of a carrier wave with computer-readable program code embodied thereon. Such propagated data signals may take a variety of forms, including but not limited to electromagnetic signals, optical signals, or any suitable combination of the foregoing. A computer-readable signal medium can also be any computer-readable medium other than a computer-readable storage medium that can transmit, propagate, or transport the program for use by or in connection with the instruction execution system, apparatus, or device . Program code embodied on a computer readable medium may be transmitted using any suitable medium including, but not limited to, electrical wire, optical fiber cable, RF (radio frequency), etc., or any suitable combination of the foregoing.

在一些实施方式中,客户端、服务器可以利用诸如HTTP(HyperText TransferProtocol,超文本传输协议)之类的任何当前已知或未来研发的网络协议进行通信,并且可以与任意形式或介质的数字数据通信(例如,通信网络)互连。通信网络的示例包括局域网(“LAN”),广域网(“WAN”),网际网(例如,互联网)以及端对端网络(例如,ad hoc端对端网络),以及任何当前已知或未来研发的网络。In some embodiments, the client and server can communicate using any currently known or future developed network protocol such as HTTP (HyperText Transfer Protocol), and can communicate with digital data in any form or medium (eg, a communications network) interconnected. Examples of communication networks include local area networks ("LAN"), wide area networks ("WAN"), the Internet (eg, the Internet), and peer-to-peer networks (eg, ad hoc peer-to-peer networks), as well as any currently known or future development network of.

上述计算机可读介质可以是上述电子设备中所包含的;也可以是单独存在,而未装配入该电子设备。The above-mentioned computer-readable medium may be included in the above-mentioned electronic device; or may exist alone without being assembled into the electronic device.

可以以一种或多种程序设计语言或其组合来编写用于执行本公开的操作的计算机程序代码,上述程序设计语言包括但不限于面向对象的程序设计语言—诸如Java、Smalltalk、C++,还包括常规的过程式程序设计语言—诸如“C”语言或类似的程序设计语言。程序代码可以完全地在用户计算机上执行、部分地在用户计算机上执行、作为一个独立的软件包执行、部分在用户计算机上部分在远程计算机上执行、或者完全在远程计算机或服务器上执行。在涉及远程计算机的情形中,远程计算机可以通过任意种类的网络——包括局域网(LAN)或广域网(WAN)—连接到用户计算机,或者,可以连接到外部计算机(例如利用因特网服务提供商来通过因特网连接)。Computer program code for performing operations of the present disclosure may be written in one or more programming languages, including but not limited to object-oriented programming languages—such as Java, Smalltalk, C++, and This includes conventional procedural programming languages - such as the "C" language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer, or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any kind of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (eg, using an Internet service provider through Internet connection).

附图中的流程图和框图,图示了按照本公开各种实施例的系统、方法和计算机程序产品的可能实现的体系架构、功能和操作。在这点上,流程图或框图中的每个方框可以代表一个模块、程序段、或代码的一部分,该模块、程序段、或代码的一部分包含一个或多个用于实现规定的逻辑功能的可执行指令。也应当注意,在有些作为替换的实现中,方框中所标注的功能也可以以不同于附图中所标注的顺序发生。例如,两个接连地表示的方框实际上可以基本并行地执行,它们有时也可以按相反的顺序执行,这依所涉及的功能而定。也要注意的是,框图和/或流程图中的每个方框、以及框图和/或流程图中的方框的组合,可以用执行规定的功能或操作的专用的基于硬件的系统来实现,或者可以用专用硬件与计算机指令的组合来实现。The flowchart and block diagrams in the Figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code that contains one or more logical functions for implementing the specified functions executable instructions. It should also be noted that, in some alternative implementations, the functions noted in the blocks may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It is also noted that each block of the block diagrams and/or flowchart illustrations, and combinations of blocks in the block diagrams and/or flowchart illustrations, can be implemented in dedicated hardware-based systems that perform the specified functions or operations , or can be implemented in a combination of dedicated hardware and computer instructions.

描述于本公开实施例中所涉及到的单元可以通过软件的方式实现,也可以通过硬件的方式来实现。其中,单元的名称在某种情况下并不构成对该单元本身的限定。The units involved in the embodiments of the present disclosure may be implemented in a software manner, and may also be implemented in a hardware manner. Among them, the name of the unit does not constitute a limitation of the unit itself under certain circumstances.

本文中以上描述的功能可以至少部分地由一个或多个硬件逻辑部件来执行。例如,非限制性地,可以使用的示范类型的硬件逻辑部件包括:现场可编程门阵列(FPGA)、专用集成电路(ASIC)、专用标准产品(ASSP)、片上系统(SOC)、复杂可编程逻辑设备(CPLD)等等。The functions described herein above may be performed, at least in part, by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: Field Programmable Gate Arrays (FPGAs), Application Specific Integrated Circuits (ASICs), Application Specific Standard Products (ASSPs), Systems on Chips (SOCs), Complex Programmable Logical Devices (CPLDs) and more.

在本公开的上下文中,机器可读介质可以是有形的介质,其可以包含或存储以供指令执行系统、装置或设备使用或与指令执行系统、装置或设备结合地使用的程序。机器可读介质可以是机器可读信号介质或机器可读储存介质。机器可读介质可以包括但不限于电子的、磁性的、光学的、电磁的、红外的、或半导体系统、装置或设备,或者上述内容的任何合适组合。机器可读存储介质的更具体示例会包括基于一个或多个线的电气连接、便携式计算机盘、硬盘、随机存取存储器(RAM)、只读存储器(ROM)、可擦除可编程只读存储器(EPROM或快闪存储器)、光纤、便捷式紧凑盘只读存储器(CD-ROM)、光学储存设备、磁储存设备、或上述内容的任何合适组合。In the context of the present disclosure, a machine-readable medium may be a tangible medium that may contain or store a program for use by or in connection with the instruction execution system, apparatus or device. The machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium. Machine-readable media may include, but are not limited to, electronic, magnetic, optical, electromagnetic, infrared, or semiconductor systems, devices, or devices, or any suitable combination of the foregoing. More specific examples of machine-readable storage media would include one or more wire-based electrical connections, portable computer disks, hard disks, random access memory (RAM), read only memory (ROM), erasable programmable read only memory (EPROM or flash memory), fiber optics, compact disk read only memory (CD-ROM), optical storage, magnetic storage, or any suitable combination of the foregoing.

以上描述仅为本公开的较佳实施例以及对所运用技术原理的说明。本领域技术人员应当理解,本公开中所涉及的公开范围,并不限于上述技术特征的特定组合而成的技术方案,同时也应涵盖在不脱离上述公开构思的情况下,由上述技术特征或其等同特征进行任意组合而形成的其它技术方案。例如上述特征与本公开中公开的(但不限于)具有类似功能的技术特征进行互相替换而形成的技术方案。The above description is merely a preferred embodiment of the present disclosure and an illustration of the technical principles employed. Those skilled in the art should understand that the scope of the disclosure involved in the present disclosure is not limited to the technical solutions formed by the specific combination of the above-mentioned technical features, and should also cover, without departing from the above-mentioned disclosed concept, the technical solutions formed by the above-mentioned technical features or Other technical solutions formed by any combination of its equivalent features. For example, a technical solution is formed by replacing the above features with the technical features disclosed in the present disclosure (but not limited to) with similar functions.

此外,虽然采用特定次序描绘了各操作,但是这不应当理解为要求这些操作以所示出的特定次序或以顺序次序执行来执行。在一定环境下,多任务和并行处理可能是有利的。同样地,虽然在上面论述中包含了若干具体实现细节,但是这些不应当被解释为对本公开的范围的限制。在单独的实施例的上下文中描述的某些特征还可以组合地实现在单个实施例中。相反地,在单个实施例的上下文中描述的各种特征也可以单独地或以任何合适的子组合的方式实现在多个实施例中。Additionally, although operations are depicted in a particular order, this should not be construed as requiring that the operations be performed in the particular order shown or in a sequential order. Under certain circumstances, multitasking and parallel processing may be advantageous. Likewise, although the above discussion contains several implementation-specific details, these should not be construed as limitations on the scope of the present disclosure. Certain features that are described in the context of separate embodiments can also be implemented in combination in a single embodiment. Conversely, various features that are described in the context of a single embodiment can also be implemented in multiple embodiments separately or in any suitable subcombination.

尽管已经采用特定于结构特征和/或方法逻辑动作的语言描述了本主题,但是应当理解所附权利要求书中所限定的主题未必局限于上面描述的特定特征或动作。相反,上面所描述的特定特征和动作仅仅是实现权利要求书的示例形式。Although the subject matter has been described in language specific to structural features and/or logical acts of method, it is to be understood that the subject matter defined in the appended claims is not necessarily limited to the specific features or acts described above. Rather, the specific features and acts described above are merely example forms of implementing the claims.

Claims (10)

1. A method for obtaining operational behavior information, comprising:
intercepting and acquiring network transmission messages;
and analyzing the network transmission message to acquire operation behavior information.
2. The method of claim 1, wherein analyzing the network transport message to obtain operational behavior information comprises:
filtering the network transmission message to obtain a network request message and/or a network response message;
and acquiring the operation behavior information based on the network request message and/or the network response message.
3. The method according to claim 2, wherein the obtaining operation behavior information based on the network request message and/or the network response message comprises:
and acquiring operation behavior information associated with a preset domain name or a preset IP address based on the network request message and/or the network response message.
4. The method of claim 1, further comprising:
when the network transmission message is intercepted, screen image information of a client side is captured; wherein the screen image information includes a capture time.
5. The method of claim 1, after the obtaining operation behavior information, further comprising:
and storing the operation behavior information into an operation behavior information file.
6. The method of claim 1, further comprising:
and transmitting the operation behavior information file to a preset operation behavior information receiving end.
7. The method according to any one of claims 1-6, wherein the operation behavior information comprises: operation object information, operation method information, operation path, operation time, IP address and message body analysis information.
8. An apparatus for obtaining operation behavior information, comprising:
the intercepting unit is used for intercepting and acquiring network transmission messages;
and the acquisition unit is used for analyzing the network transmission message and acquiring the operation behavior information.
9. A computer-readable storage medium, on which a computer program is stored, which program, when being executed by a processor, carries out the method according to any one of claims 1 to 7.
10. An electronic device, comprising:
one or more processors;
storage means for storing one or more programs which, when executed by the one or more processors, cause the one or more processors to carry out the method of any one of claims 1 to 7.
CN201910885721.8A 2019-09-19 2019-09-19 Method, device, medium and electronic equipment for obtaining operation behavior information Pending CN110765002A (en)

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