CN109918239B - Computer device, diagnostic method, and non-transitory computer-readable storage medium - Google Patents

Abstract

The invention provides a computer device, a diagnosis method and a non-transitory computer readable storage medium. The computer equipment comprises a storage device and a processing device. The storage device stores a plurality of diagnostic modules corresponding to the hardware devices. The processing device executes the startup module to cause the startup module to execute the diagnostic modules to diagnose the hardware devices. The diagnostic modules generate a plurality of diagnostic log data. The starting module writes the diagnostic log data into a specific position of the storage device according to a preset path. In addition, a diagnostic method and a non-transitory computer readable storage medium are also provided.

Description

Computer device, diagnostic method, and non-transitory computer-readable storage medium

technical field

The present invention relates to a diagnosis technology, and in particular to a computer device with automatic diagnosis function, a diagnosis method and a non-transitory computer-readable storage medium.

Background technique

The general computer equipment diagnosis technology needs to run and execute a plurality of diagnosis programs respectively to ensure that the functions of each hardware device are normal. However, the diagnostic results and diagnostic information generated by these test diagnostic programs are scattered and stored in the storage device of the computer equipment according to different storage paths, causing the testers of the computer equipment to manually collect the diagnostic results and diagnostic information. Moreover, if the keyboard of the computer equipment fails, the screen cannot display images, the storage device fails or the computer equipment is completely dead, the tester of the computer equipment will not be able to retrieve the completed diagnosis results and diagnostic information, so that the computer equipment Testers need to spend more time to detect the cause of failure of computer equipment. In view of this, the present invention will propose several solutions below.

Contents of the invention

The invention provides a computer device, a diagnosis method and a non-transitory computer-readable storage medium, which can effectively diagnose multiple hardware devices of the computer device, and store multiple diagnostic log data to a specific location of the storage device. Therefore, the computer device of the present invention can provide users with a convenient and effective computer device diagnosis function, and safely record the diagnosis log data of the computer device.

The computer equipment of the present invention has a plurality of hardware devices. Computer equipment includes storage devices and processing devices. The storage device is used for storing a plurality of diagnostic modules corresponding to the hardware devices. The diagnosis modules are used for diagnosing the hardware devices. The processing device is coupled to the storage device. The processing device is used for executing the startup module, so that the startup module executes the diagnostic modules to diagnose the hardware devices. The diagnostic modules generate a plurality of diagnostic log data, wherein the hardware devices include storage devices and processing devices. The startup module writes the diagnostic log data into a specific location of the storage device according to a preset path.

The diagnostic method of the present invention is applicable to computer equipment. Computer equipment has multiple hardware devices. Computer equipment includes storage devices and processing devices. The diagnostic method includes the following steps: store a plurality of diagnostic modules corresponding to these hardware devices through a storage device, and these diagnostic modules are used to diagnose these hardware devices; execute the startup module through a processing device, so that the startup module executes these diagnostic modules to diagnose these hardware devices hardware device. These diagnostic modules generate a plurality of diagnostic log data; and write the diagnostic log data to a specific location of the storage device through the startup module according to a preset path.

The non-transitory computer-readable storage medium of the present invention is used for storing the startup module to be loaded into the computer device. The computer equipment has multiple hardware devices, and the computer equipment includes a storage device and a processing device. The storage device stores a plurality of diagnostic modules corresponding to the hardware devices, and the diagnostic modules are used to diagnose the hardware devices. The computer equipment performs the following steps: execute the startup module through the processing device, so that the startup module executes these diagnostic modules to diagnose these hardware devices, and these diagnostic modules generate a plurality of diagnostic log data; Data is written to a specific location on the storage device.

Based on the above, the computer equipment and the diagnostic method of the present invention can efficiently execute multiple diagnostic modules to efficiently diagnose the computer equipment, and can store these diagnostic log data to the same specific location of the storage device of the computer equipment, In order to allow the user to grasp the diagnosis result of the computer equipment conveniently and quickly.

In order to make the above-mentioned features and advantages of the present invention more comprehensible, the following specific embodiments are described in detail together with the accompanying drawings.

Description of drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present invention or the prior art, the following will briefly introduce the drawings that need to be used in the description of the embodiments or the prior art. Obviously, the accompanying drawings in the following description These are only some embodiments of the present invention, and those skilled in the art can also obtain other drawings based on these drawings without any creative effort.

FIG. 1 is a schematic diagram of a computer device according to an embodiment of the present invention.

FIG. 2 is a schematic diagram of an application module according to an embodiment of the present invention.

FIG. 3 is a flowchart of a diagnostic method according to an embodiment of the present invention.

FIG. 4 is a flowchart of a diagnosis method according to another embodiment of the present invention.

FIG. 5 is a flowchart of a diagnosis method according to another embodiment of the present invention.

FIG. 6 is a flowchart of a diagnosis method according to another embodiment of the present invention.

Figure number:

100: computer equipment

110: Processing device

120: storage device

130: display device

200: Application Module

210: start module

220: Diagnostic module

230: Log collection server

310: External storage device

320: external server

330: memory

F1, F2: Diagnostic log data

S301～S310, S401～S409, S501～S512, S610, S620, S630: steps

Detailed ways

In order to make the content of the present invention more comprehensible, the following specific embodiments are taken as examples in which the present invention can indeed be implemented. In addition, wherever possible, elements/components/steps with the same reference numerals are used in the drawings and embodiments to represent the same or similar parts.

FIG. 1 is a schematic diagram of a computer device according to an embodiment of the present invention. Referring to FIG. 1 , a computer device 100 includes a processing device 110 , a storage device 120 and a display device 130 . The processing device 110 is coupled to the storage device 120 and the display device 130 . In this embodiment, the storage device 120 is used to store a plurality of diagnostic modules corresponding to a plurality of hardware devices of the computer device 100 , and the diagnostic modules are used to diagnose the hardware devices. In this embodiment, these hardware devices may include, for example, the processing device 110 , the storage device 120 and the display device 130 , but the invention is not limited thereto. In one embodiment, these hardware devices include, for example, a processor (Processor), a memory (Memory), a motherboard (Motherboard), a display card (VideoGraphics Array), a hard disk (Hard disk), a CD player (CD player), a sound player Device (audio player), Bluetooth (Bluetooth), network card (Network card), USB interface card, keyboard (Keyboard), mouse (Mouse) or touch pad (Touch pad), etc.

In this embodiment, the processing device 110 executes the start-up module, so that the start-up module executes these diagnostic modules sequentially, non-sequentially, as specified by the user, or randomly, which is not limited by the present invention. In an embodiment, the execution methods of these diagnostic modules may also depend on actual equipment conditions. To diagnose these hardware devices to generate a plurality of diagnostic log (log) data. In this embodiment, the startup module writes the diagnostic log data to a specific location of the storage device 120 according to a preset path, wherein the preset path refers to an address of a specific storage space in a specific disk area of the hard disk, for example. In other words, the user can obtain the diagnostic log data generated by the different diagnostic modules in a specific folder through the file management function of the operating system (OS). Moreover, in this embodiment, the processing device 110 causes the display device 130 to display corresponding diagnostic information according to the diagnostic log data. That is to say, the start-up module of this embodiment can sequentially integrate and store the scattered diagnostic log data generated by each of these diagnostic modules into a specific location of the storage device 120, so that computer equipment manufacturers or users can effectively and quickly Accurately grasp the diagnostic results of computer equipment.

In this embodiment, the processing device 110 is, for example, a central processing unit (Central Processing Unit, CPU), a system single chip (System on Chip, SOC) or other programmable general purpose or special purpose microprocessor (microprocessor ), digital signal processor (Digital Signal Processor, DSP), programmable controller, application specific integrated circuit (Application Specific Integrated Circuits, ASIC), programmable logic device (Programmable Logic Device, PLD), other similar processing devices or a combination of these devices.

In this embodiment, the storage device 120 is, for example, a Floppy Drive, a Hard Drive, a CD-ROM, or an Optical Drive. In this embodiment, the storage device 120 stores these diagnostic modules in advance. These diagnostic modules are, for example, detection software provided by various hardware device manufacturers. The processing device 110 can be used to read and execute the diagnostic modules of the storage device 120 . In this embodiment, the startup module is a log launcher, and the startup module can be stored in the storage device 120 or another external storage device. In one embodiment, the startup module can also be stored in a non-transitory computer-readable storage medium (Non-transitory Computer-readable Storage Medium), so as to realize the described in each embodiment of the present invention by loading the computer device 100 diagnosis method.

In this embodiment, the startup module can effectively integrate these diagnostic modules and execute them. Moreover, when the user wants to add a diagnostic module of other hardware devices, the user only needs to set the configuration file of the startup module to add the new diagnostic module to the execution sequence of the startup module. Therefore, the computer device 100 can conveniently load the newly added diagnostic module without performing additional settings or additionally executing the newly added diagnostic module.

In this embodiment, the computer device 100 can be, for example, a notebook computer, a personal tablet, a desktop computer, etc., and the display device 130 can be installed on the computer device 100 or connected externally to the computer device 100 . In this embodiment, the processing device 110 executes the startup module to generate the diagnostic log data, and the processing device 110 can drive the display device 130 according to the diagnostic log data generated by the diagnostic modules, so as to display diagnostic information through the display device 130 . In this embodiment, the display device 130 can display the key parts of the diagnostic log data, so that the user can grasp the diagnostic results of the hardware devices of the computer device 100 instantly through the display device 130 .

FIG. 2 is a schematic diagram of an application module according to an embodiment of the present invention. Referring to FIG. 1 and FIG. 2 , the processing device 110 executes the application program module 200 , wherein the application program module 200 includes a startup module 210 , a diagnosis module 220 and a log collection server 230 . In this embodiment, the log collection server 230 is computer software for a file server, and the log collection server 230 is used to provide file management services. In this embodiment, these modules and servers in the application module 200 can be respectively stored in the storage device 120 or an external storage device, so that the processing device 110 can read and execute them. 2 shows various possible storage destinations of diagnostic log data F1 and F2 generated by these modules and servers after the processing device 110 executes these modules and servers in the application program module 200 . The storage method of the diagnostic log data F1, F2 of the present invention is not limited to that shown in FIG. 2, and the specific storage method of the diagnostic log data F1, F2 can be correspondingly adjusted or modified, for example, according to the diagnostic methods of the embodiments shown in FIG. 3 to FIG. 6 below.

In this embodiment, the processing device 110 executes the startup module 210 so that the startup module 210 drives the diagnosis module 220 . The diagnostic module 220 provides a standard output stream (standard output, stdout) and a standard error output stream (standard error, stderr) with diagnostic log data content to the startup module 210 through a redirection (redirect) mechanism, so that the startup module 210 The diagnostic log data F1 can be written to a specific location of the storage device 120 according to a preset path.

In this embodiment, a part of the diagnostic log data F1 can be displayed on the display device 130 , so that the display device 130 can display relevant important diagnostic information or diagnostic results. For example, the display device 130 can display diagnostic results of hardware devices, such as diagnostic information such as device normality, device failure, device performance, or device model. In an embodiment, the display device 130 can also display the contents of all diagnostic log data F1. In addition, the startup module 210 can further write the diagnostic log data F1 into the external storage device 310 , so as to back up the diagnostic log data F1 to the external storage device 310 . That is to say, if the storage device 120 is damaged, the user can obtain the backup diagnosis log data F1 by reading the external storage device 310 .

In this embodiment, the log collection server 230 is used to collect log files (log files) generated by the diagnosis module 220 and the log collection server 230 . The startup module 210 can provide relevant important diagnostic information or diagnostic results displayed on the display device 130 to the log collection server 230, so that the log collection server 230 can sort out these diagnostic information or diagnostic results, so that the data transmission module of the computer equipment 100 can send The diagnostic log data F2 is provided to the external server 320 . The log collection server 230 is used for efficiently backing up the diagnostic log data F2. That is to say, if the storage device 120 is damaged, the user can obtain relevant important diagnostic information or diagnostic results through the external server 320 . In addition, the log collection server 230 can further write the diagnostic log data F2 into the memory 330 sequentially. That is, if the storage device 120 is damaged or the log collection server 230 cannot provide the diagnostic log data F2 to the external server 320 , the user can obtain the backup diagnostic log data F2 by reading the memory 330 . It is worth noting that, in this embodiment, if the data volume of multiple pieces of diagnostic log data generated by multiple diagnostic modules is greater than the storage space of the memory 330, the log collection server 230 will rewrite the multiple pieces of diagnostic log data in a circular way. Write to the memory 330 sequentially, so that the memory 330 stores the latest part of the diagnostic log data F2.

In this embodiment, the diagnostic log data F1 and the diagnostic log data F2 differ in data size. The diagnosis log data F1 is part or all of the diagnosis data and content generated by the diagnosis module 220 and displayed on the display device 130 . The diagnosis log data F2 is the more important data content obtained from the diagnosis log data F1, but the present invention is not limited thereto. In an embodiment, the diagnostic log data F1 and the diagnostic log data F2 may also be log data with the same content.

In this embodiment, the log collection server 230 can be stored in the storage device 120 so that the processing device 110 can simultaneously execute the startup module 210 and the log collection server 230 . In this embodiment, the memory 330 is, for example, a dynamic random access memory (Dynamic Random Access Memory, DRAM), a flash memory (Flash memory) or a non-volatile random access memory (Non-Volatile Random Access Memory, NVRAM), etc., wherein The memory 330 may belong to a hardware device of the computer device 100 . That is to say, the log collection server 230 can store the diagnosis log data F2 in the local memory 330 , but the present invention is not limited thereto. In an embodiment, the log collection server 230 can also be stored in the storage device of another computer device through the data transmission module, so that the user can receive the diagnostic log data F2 provided by the startup module 210 through another computer device. Moreover, the memory 330 may also belong to the hardware device of this other computer device. That is to say, the user can back up the diagnosis log data F2 through this other computer device.

In this embodiment, the above-mentioned data transmission module may, for example, include a wired or wireless transmission interface, such as a Wi-Fi interface, a Bluetooth (Bluetooth) interface, a Near Field Communication (Near Field Communication, NFC) interface, a coaxial cable ( Coaxial cable) interface, optical fiber (Optical fiber) interface or universal serial bus (Universal Serial Bus, USB) interface, etc., the present invention is not limited.

It should be noted that the external storage device 310 , the external server 320 and the memory 330 shown in FIG. 2 are respectively used to provide various data backup solutions, but the computer equipment and the diagnosis method of the present invention are not limited thereto. That is to say, at least one of the external storage device 310 , the external server 320 and the memory 330 can be selectively configured in the computer equipment and the diagnosis method of the present invention. In other words, the computer equipment and the diagnosis method of the present invention can determine whether to set at least one of the external storage device 310 , the external server 320 and the memory 330 according to different diagnosis requirements or diagnosis environments. Moreover, in order to enable those skilled in the art to further understand the multiple implementation aspects of the computer device and the diagnostic method of the present invention, the flow charts of multiple diagnostic methods in FIG. 3 to FIG. 6 are presented below to illustrate them respectively.

FIG. 3 is a flowchart of a diagnostic method according to an embodiment of the present invention. Referring to FIG. 1 , FIG. 2 and FIG. 3 , the diagnostic method of this embodiment is applicable to the computer device 100 in the embodiment of FIG. 1 and the application program module 200 in FIG. 2 . In step S301 , the processing device 110 of the computer device 100 executes the startup module 210 . In step S302 , the startup module 210 executes the diagnosis module 220 to diagnose one of the multiple hardware devices of the computer device 100 . In step S303, the startup module 210 provides relevant important diagnostic information or diagnostic results (diagnostic log data that has not been organized) displayed on the display device 130 to the log collection server 230, and the log collection server 230 writes the diagnostic log data F2 into The memory 330 of the computer device 100 . In step S304 , the processing device 110 determines whether the current diagnosis target of these hardware devices is abnormal, for example, cannot operate normally, is damaged, or cannot execute a specific function. If yes, the processing device 110 executes step S305. If not, the processing device 110 executes step S307.

In step S305, the processing device 110 determines whether the computer device 100 has a data transmission module. If yes, the processing device 110 executes step S306. If not, the processing device 110 executes step S310 to end the diagnosis. In step S306, the log collection server 230 provides the diagnosis log data F2 to the external server 320 through the data transmission module, and the processing device 110 executes step S310 to end the diagnosis.

In step S307, the processing device 110 determines whether the diagnosis module 220 completes the diagnosis. If the diagnosis module 220 has not completed the diagnosis, the processing device 110 re-executes step S304 until the diagnosis module 220 completes the diagnosis. If the diagnosis module 220 completes the diagnosis, the processing device 110 executes step S308. In step S308 , the startup module 210 writes the diagnostic log data F1 into a specific location of the storage device 120 , and the processing device 110 executes step S309 . In an embodiment, the startup module 210 can also write the diagnostic log data F1 into the memory 330 of the computer device 100 .

In step S309, the processing device 110 determines whether there is no other diagnostic module to be executed. If yes, the processing device 110 executes step S310 to end the diagnosis. If not, the processing device 110 executes step S302 again, so that the startup module 210 continues to execute the next diagnosis module. That is to say, the diagnostic method of this embodiment can store the diagnostic log data F1 in a specific location of the storage device 120 , and can back up the diagnostic log data F2 to the external server 320 and the local memory 330 through the data transmission module. Therefore, if the computer device 100 fails, the user can still obtain the latest diagnostic log data F2 of the computer device 100 through the external server 320 and the local memory 330 .

FIG. 4 is a schematic diagram of a diagnostic method according to another embodiment of the present invention. Referring to FIG. 1 , FIG. 2 and FIG. 4 , the diagnostic method of this embodiment is applicable to the computer device 100 in the embodiment of FIG. 1 and the application program module 200 in FIG. 2 . In step S401 , the processing device 110 of the computer device 100 executes the startup module 210 . In step S402 , the startup module 210 executes the diagnosis module 220 to diagnose one of the multiple hardware devices of the computer device 100 . In step S403, the startup module 210 provides relevant important diagnostic information or diagnostic results (diagnostic log data that has not been organized) displayed on the display device 130 to the log collection server 230 of another computer device, and the log collection server 230 sends the diagnostic log Data F2 is written to the memory of this other computer device. In step S404, the processing device 110 judges whether the current diagnosis target of these hardware devices is abnormal. If yes, the processing device 110 executes step S405. If not, the processing device 110 executes step S406.

In step S405, the log collection server 230 provides the diagnosis log data F2 to the external server 320, and the processing device 110 executes step S409 to end the diagnosis. In step S306, the processing device 110 determines whether the diagnosis module 220 completes the diagnosis. If the diagnosis module 220 has not completed the diagnosis, the processing device 110 re-executes step S404 until the diagnosis module 220 completes the diagnosis. If the diagnosis module 220 completes the diagnosis, the processing device 110 executes step S407. In step S407 , the startup module 210 writes the diagnosis log data F1 into a specific location of the storage device 120 , and the processing device 110 executes step S408 .

In step S408, the processing device 110 determines whether there is no other diagnosis module to be executed. If yes, the processing device 110 executes step 409 to end the diagnosis. If not, the processing device 110 executes step S402 again, so that the startup module 210 continues to execute the next diagnosis module. That is to say, the diagnostic method of this embodiment can store the diagnostic log data F1 in a specific location of the storage device 120 , and can back up the diagnostic log data F2 to the external server 320 and the memory of another computer device through the data transmission module. Therefore, compared with the embodiment in FIG. 3 , if the computer device 100 fails, the user can still obtain the latest diagnostic log data F2 of the computer device 100 through the external server 320 and the storage of the other computer device. In other words, this other computer device may be, for example, a testing system or device of a computer device manufacturer. When the user diagnoses the computer equipment 100 , the detection system or device can be operated to diagnose the computer equipment 100 , so as to effectively diagnose whether the hardware device of the computer equipment 100 is normal before the computer equipment 100 leaves the factory.

FIG. 5 is a schematic diagram of a diagnostic method according to another embodiment of the present invention. Referring to FIG. 1 , FIG. 2 and FIG. 5 , the diagnostic method of this embodiment is applicable to the computer device 100 in the embodiment of FIG. 1 and the application program module 200 in FIG. 2 . In step S501 , the processing device 110 of the computer device 100 executes the startup module 210 . In step S502 , the startup module 210 executes the diagnosis module 220 to diagnose one of the multiple hardware devices of the computer device 100 . In step S503, the startup module 210 provides relevant important diagnostic information or diagnostic results (diagnostic log data that has not been organized) displayed on the display device 130 to the log collection server 230 and the external storage device 310 of another computer device, and the log collection The server 230 writes the diagnostic log data F2 to the memory of the other computer device. In step S504, the processing device 110 judges whether the current diagnosis target of these hardware devices is abnormal. If yes, the processing device 110 executes step S505. If not, the processing device 110 executes step S509.

In step S505, the processing device 110 determines whether the computer device 100 has a data transmission module. If yes, the processing device 110 executes step S508. If not, the processing device 110 executes step S506. In step S508 , the log collection server 230 provides the diagnostic log data F2 to the external server 320 . In step S506, the processing device 110 removes the external storage device 310, and executes step S507. In step S507, the user connects the external storage device 310 to another computer device to obtain the diagnostic log data F2 stored in the external storage device 310 through another computer device, and the processing device 110 executes step S512 to end the diagnosis .

In step S509, the processing device 110 determines whether the diagnosis module 220 completes the diagnosis. If the diagnosis module 220 has not completed the diagnosis, the processing device 110 re-executes step S504 until the diagnosis module 220 completes the diagnosis. If the diagnosis module 220 completes the diagnosis, the processing device 110 executes step S510. In step S510 , the startup module 210 writes the diagnostic log data F1 into a specific location of the storage device 120 , and the processing device 110 executes step S511 .

In step S511 , the processing device 110 determines whether there is no other diagnosis module to be executed. If yes, the processing device 110 executes step 512 to end the diagnosis. If not, the processing device 110 executes step S502 again, so that the startup module 210 continues to execute the next diagnosis module. That is to say, compared with the embodiments shown in FIG. 3 and FIG. 4 , the diagnosis method of this embodiment can store the diagnosis log data F1 in a specific location of the storage device 120 and the external storage device 310 , and can back up the diagnosis log through the data transmission module. Data F2 to the memory of the external server 320 and another computer device. Therefore, if the computer device 100 fails, the user can still obtain the latest diagnostic log data F2 of the computer device 100 through the external server 320 and the memory of the other computer device. Even, if the external server 320 and the other computer equipment also fail, the user can also connect the external storage device 310 through another computer equipment to obtain the diagnostic log data F1.

FIG. 6 is a schematic diagram of a diagnostic method according to another embodiment of the present invention. Referring to FIG. 1 and FIG. 6 , the diagnostic method of this embodiment can be applied to the computer device 100 in the embodiment of FIG. 1 . In step S610 , the computer device 100 stores a plurality of diagnostic modules corresponding to a plurality of hardware devices through the storage device 120 , and these diagnostic modules are used to diagnose the hardware devices. In step S620, the computer device 100 executes the startup module through the processing device 110, so that the startup module executes the diagnostic modules to diagnose the hardware devices, and the diagnostic modules generate a plurality of diagnostic log data. In step S630 , the computer device 100 writes the diagnostic log data into a specific location of the storage device 120 through the startup module according to a preset path. Therefore, the diagnostic method of this embodiment can efficiently execute the diagnostic modules and integrate the diagnostic log data so that the user can quickly grasp and obtain the diagnostic log data.

In addition, regarding other device features, implementation details and technical means of the computer device 100 of this embodiment, sufficient teachings, suggestions and implementation descriptions can be obtained by referring to the above-mentioned embodiments in FIGS.

To sum up, the computer device and the diagnostic method of the present invention can efficiently execute multiple diagnostic modules to generate multiple diagnostic log data, and securely record the diagnostic log data of the computer device. The computer equipment and the diagnostic method of the present invention can store the diagnostic log data in the same specific location of the storage device of the computer equipment, so that the user can conveniently and quickly grasp the diagnosis results of the computer equipment. In addition, the computer equipment and diagnostic method of the present invention can further back up the diagnostic log data to the local memory, external memory, external storage device or external server, etc., so as to safely record the diagnostic log data of the computer equipment.

Although the present invention has been disclosed as above with the embodiments, it is not intended to limit the present invention. Anyone skilled in the art can make some modifications and modifications without departing from the spirit and scope of the present invention. The scope of protection of the present invention should be defined by the claims.

Claims (22)

1. A computer apparatus having a plurality of hardware devices, the computer apparatus comprising:

the storage device is used for storing a plurality of diagnosis modules corresponding to the hardware devices, and the diagnosis modules are used for diagnosing the hardware devices; and

a processing device coupled to the storage device for executing a start module to make the start module execute the diagnosis modules to diagnose the hardware devices, and the diagnosis modules generate a plurality of diagnosis log data,

the starting module writes the diagnostic log data into a specific position of the storage device according to a preset path; the preset path comprises the address of a specific storage space in a specific disk area of the hard disk;

the writing the diagnostic log data into the specific location of the storage device through the starting module according to the preset path includes:

the starting module stores the scattered diagnostic log data generated by the diagnostic modules to the specific position of the storage device according to the preset path.

2. The computer device of claim 1, further comprising:

a display device coupled to the processing device, wherein the processing device drives the display device to display a key portion of the diagnostic log data, and the hardware device further includes the display device.

3. The computer apparatus of claim 1, wherein the boot module further provides the diagnostic log data to a log collection server, and the log collection server writes the diagnostic log data to a memory,

if the data volume of the diagnostic log data is larger than the storage space of the memory, the log collection server writes the diagnostic log data into the memory in a cyclic duplication mode in sequence so that the memory stores a latest part of the diagnostic log data.

4. The computer apparatus of claim 3, wherein the memory is disposed in the computer apparatus, and the hardware devices further comprise the memory.

5. The computer device as claimed in claim 3, wherein the memory is provided in another computer device externally, and the another computer device includes the log collecting server.

6. The computer apparatus of claim 3, wherein the log collection server provides the diagnostic log data to an external server via wired or wireless data transmission.

7. The computer apparatus of claim 3, wherein during the diagnosis of the hardware devices by the diagnosis modules, when a current diagnosis target of the hardware devices is abnormal, the start module determines whether one of the diagnosis modules corresponding to the current diagnosis target completes the diagnosis,

wherein if one of the diagnostic modules corresponding to the current diagnostic target completes diagnosis, the start module continues to execute the diagnostic modules,

wherein if one of the diagnostic modules corresponding to the current diagnostic target does not complete diagnosis, the start module provides a piece of diagnostic log data generated by the one of the diagnostic modules corresponding to the current diagnostic target to the log collection server, and the start module stops executing the diagnostic modules.

8. The computer apparatus of claim 1, wherein the boot module further writes the diagnostic log data to an external storage device.

9. A diagnosis method for a computer device having a plurality of hardware devices, the computer device including a storage device and a processing device, the diagnosis method comprising:

storing a plurality of diagnostic modules corresponding to the hardware devices through the storage device, wherein the diagnostic modules are used for diagnosing the hardware devices;

executing a starting module through the processing device so that the starting module executes the diagnosis modules to diagnose the hardware devices, and the diagnosis modules generate a plurality of diagnosis log data; and

writing the diagnostic log data into a specific position of the storage device through the starting module according to a preset path, wherein the preset path comprises an address of a specific storage space in a specific disk area of a hard disk;

wherein, writing the diagnostic log data into the specific location of the storage device according to the predetermined path through the start module includes:

the starting module stores the scattered diagnostic log data generated by the diagnostic modules to the specific position of the storage device according to the preset path.

10. The method of claim 9, wherein the computer device further comprises a display device, and the method further comprises:

the display device is driven by the processing device so as to display a key part of the diagnosis log data.

11. The diagnostic method of claim 9, further comprising:

providing the diagnostic log data to a log collection server through the starting module, and writing the diagnostic log data into a memory through the log collection server; and

if the data volume of the diagnostic log data is larger than the storage space of the memory, the diagnostic log data are sequentially written into the memory in a cyclic duplication mode through the log collection server, so that the memory stores a latest part of the diagnostic log data.

12. The method of claim 11, wherein the memory is disposed in the computer device, and the hardware devices further comprise the memory.

13. The method as claimed in claim 11, wherein the memory is provided in another computer device which is external, and the another computer device includes the log collecting server.

14. The diagnostic method of claim 11, further comprising:

the diagnostic log data is provided to an external server through the log collection server in a wired or wireless data transmission manner.

15. The method as claimed in claim 11, wherein the step of executing the boot module by the processing device to make the boot module execute the diagnostic modules to diagnose the hardware devices to generate a plurality of diagnostic log data comprises:

in the process of diagnosing the hardware devices by the diagnosis modules, when a current diagnosis target of the hardware devices is abnormal, judging whether one of the diagnosis modules corresponding to the current diagnosis target completes diagnosis or not by the starting module;

if one of the diagnosis modules corresponding to the current diagnosis target completes diagnosis, the starting module continues to execute the diagnosis modules; and

if one of the diagnostic modules corresponding to the current diagnostic target does not complete diagnosis, providing a piece of diagnostic log data generated by one of the diagnostic modules corresponding to the current diagnostic target to the log collection server through the starting module, and stopping executing the diagnostic modules by the starting module.

16. The diagnostic method of claim 9, further comprising:

the diagnostic log data is further written into an external storage device through the starting module.

17. A non-transitory computer readable storage medium storing a boot module for loading into a computer apparatus, wherein the computer apparatus has a plurality of hardware devices, and the computer apparatus comprises a storage device and a processing device, wherein the storage device stores a plurality of diagnostic modules corresponding to the hardware devices, and the diagnostic modules are configured to diagnose the hardware devices, wherein the computer apparatus performs the following steps:

executing the startup module through the processing device so that the startup module executes the diagnostic modules to diagnose the hardware devices, and the diagnostic modules generate a plurality of diagnostic log data; and

writing the diagnostic log data into a specific position of the storage device through the starting module according to a preset path; the preset path comprises the address of a specific storage space in a specific disk area of the hard disk;

the writing the diagnostic log data into the specific location of the storage device through the starting module according to the preset path includes:

the starting module stores the scattered diagnostic log data generated by the diagnostic modules to the specific position of the storage device according to the preset path.

18. The non-transitory computer readable storage medium of claim 17, wherein the computing device further comprises a display device, and the computing device further performs the steps of:

the display device is driven by the processing device so as to display a key part of the diagnosis log data.

19. The non-transitory computer readable storage medium of claim 17, wherein the computing device further performs the steps of:

providing the diagnostic log data to a log collection server through the starting module, and writing the diagnostic log data into a memory through the log collection server; and

if the data volume of the diagnostic log data is larger than the storage space of the memory, the diagnostic log data are sequentially written into the memory in a cyclic duplication mode through the log collection server, so that the memory stores a latest part of the diagnostic log data.

20. The non-transitory computer readable storage medium of claim 19, wherein the computing device further performs the steps of:

the diagnostic log data is provided to an external server through the log collection server in a wired or wireless data transmission manner.

21. The non-transitory computer readable storage medium of claim 19, wherein the step of generating a plurality of diagnostic log data by the processing device executing the boot module to cause the boot module to execute the diagnostic modules to diagnose the hardware devices comprises:

in the process of diagnosing the hardware devices by the diagnosis modules, when a current diagnosis target of the hardware devices is abnormal, judging whether one of the diagnosis modules corresponding to the current diagnosis target completes diagnosis or not by the starting module;

if one of the diagnosis modules corresponding to the current diagnosis target completes diagnosis, the starting module continues to execute the diagnosis modules; and

if one of the diagnostic modules corresponding to the current diagnostic target does not complete diagnosis, providing a piece of diagnostic log data generated by one of the diagnostic modules corresponding to the current diagnostic target to the log collection server through the starting module, and stopping executing the diagnostic modules by the starting module.

22. The non-transitory computer readable storage medium of claim 19, wherein the computing device further performs the steps of:

the diagnostic log data is further written into an external storage device through the starting module.

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