CN109756342B - Voice-print-based conversation communication type account identity authentication method and device - Google Patents

Abstract

The application discloses a voiceprint-based dialogue exchange type identity authentication method and device, a storage medium and computer equipment, and relates to the technical field of information processing. The method comprises the following steps: after receiving login request operation, starting and displaying a conversation window; displaying first guide information in the conversation window through a virtual conversation character; receiving first authentication information after detecting the triggering operation of a conversation input control, wherein the conversation input control is displayed in the conversation window; displaying voiceprint guiding information in the dialogue window through the virtual dialogue role; receiving voiceprint information after the triggering operation of the dialogue input control is detected; and finishing authentication based on the first authentication information and the voiceprint information. The method and the device avoid the problem that user groups such as low school calendar and elderly users cannot complete identity authentication, and improve the convenience of identity authentication.

Description

A voiceprint-based dialogue exchange account identity authentication method and device

technical field

The present application relates to the technical field of information processing, and in particular, to a voiceprint-based dialogue and communication account identity authentication method and device, storage medium, and computer equipment.

Background technique

In many business scenarios, users need to be authenticated. For example, when logging in an account, the user is required to enter the account password to determine whether the user has the operation authority. In the payment business, the user is required to enter the payment password to confirm whether the user is a legitimate user.

The user login operation of the current business system is mainly realized by the user providing a login form on the client side, and the user entering the authentication information in the form. For low-educated and older users, it is difficult to accept and study costs, and it is more difficult for such user groups to complete identity authentication independently.

In this case, how to enable some user groups who cannot complete identity authentication independently can easily complete identity authentication through the client, which has become an urgent problem to be solved.

SUMMARY OF THE INVENTION

In view of this, the present application provides a voiceprint-based dialogue exchange account identity authentication method and device, storage medium, and computer equipment, mainly to solve the problem of improving the convenience of identity authentication.

According to an aspect of the present application, a voiceprint-based dialog-communication identity authentication method is provided, the method comprising:

After receiving the login request operation, start and display the dialog window;

Display the first guide information in the dialogue window by using a virtual dialogue character;

After detecting the triggering operation of the dialog input control, the first authentication information is received, and the dialog input control is displayed in the dialog window;

Displaying voiceprint guidance information in the dialogue window through the virtual dialogue character;

After detecting the trigger operation of the dialogue input control, receive voiceprint information;

The authentication is completed based on the first authentication information and the voiceprint information.

Optionally, the first guide information and the voiceprint guide information are in text form and/or voice form; the first authentication information is in text form or voice form.

Optionally, the first guide information is account guide information or mobile phone number guide information.

Optionally, when the first guidance information is mobile phone number guidance information, the method further includes:

Displaying the verification code guidance information in the dialogue window through the virtual dialogue character;

After detecting the triggering operation of the dialog input control, receive a verification code;

Send the verification code to the server.

Optionally, the first guidance information and the voiceprint guidance information are pre-stored in the terminal or received in real time from the server.

When the first guide information and the voiceprint guide information are received in real time from the server, before displaying the first guide information in the dialogue window through the virtual dialogue character, the method further includes:

Generate login request information according to the login request operation, and send the login request information to the server;

receiving the first guidance information sent by the server;

Before displaying voiceprint guidance information in the dialogue window through the virtual dialogue character, the method further includes:

Receive the voiceprint guidance information sent by the server.

Optionally, the performing authentication based on the first authentication information and the voiceprint information includes:

The first authentication information and the voiceprint information are sent to the server, and the server performs authentication according to the first authentication information and the voiceprint information.

Optionally, the method further includes:

Receive the authentication success prompt information sent by the server;

The authentication success prompt information is displayed in the dialogue window through the virtual dialogue character.

According to another aspect of the present application, the present application provides a voiceprint-based dialogue communication type identity authentication device, comprising:

The dialog window display unit is used to start and display the dialog window after receiving the login request operation;

a first guide information display unit, configured to display the first guide information in the dialogue window through a virtual dialogue character;

a first authentication information receiving unit, configured to receive first authentication information after detecting a triggering operation of a dialog input control, which is displayed in the dialog window;

a voiceprint guidance information display unit, configured to display the voiceprint guidance information in the dialogue window through the virtual dialogue character;

a voiceprint information receiving unit, configured to receive the voiceprint information after detecting the triggering operation of the dialogue input control;

An authentication unit, configured to complete authentication based on the first authentication information and the voiceprint information.

According to yet another aspect of the present application, there is provided a storage medium on which a computer program is stored, and when the program is executed by a processor, the above method is implemented.

According to yet another aspect of the present application, a computer device is provided, including a storage medium, a processor, and a computer program stored on the storage medium and executable on the processor, the processor implementing the above method when executing the program.

With the above technical solutions, the present application provides a dialog-communication-type identity authentication method and device, storage medium, and computer equipment. After receiving a login request operation, a dialog window is started and displayed, and a virtual dialog role is used to show the user in the dialog window. The authentication guidance information enables users to input the first authentication information and voiceprint information under the guidance, and complete the identity authentication based on the first authentication information and the voiceprint information, avoiding the problem that the user groups such as low-education and older users cannot complete the identity authentication. Improve the convenience of identity authentication.

The above description is only an overview of the technical solution of the present application. In order to be able to understand the technical means of the present application more clearly, it can be implemented according to the content of the description, and in order to make the above-mentioned and other purposes, features and advantages of the present application more obvious and easy to understand , the following specific embodiments of the present application are given.

Description of drawings

The drawings described herein are used to provide further understanding of the present application and constitute a part of the present application. The schematic embodiments and descriptions of the present application are used to explain the present application and do not constitute an improper limitation of the present application. In the attached image:

FIG. 1 shows a schematic flowchart of a voiceprint-based dialog-communication identity authentication method provided by an embodiment of the present application;

FIG. 2 shows a schematic diagram of a voiceprint-based dialog-communication identity authentication method provided by an embodiment of the present application;

FIG. 3 shows a schematic structural diagram of a voiceprint-based dialogue communication type identity authentication apparatus provided by an embodiment of the present application.

Detailed ways

Hereinafter, the present application will be described in detail with reference to the accompanying drawings and in conjunction with the embodiments. It should be noted that the embodiments in the present application and the features of the embodiments may be combined with each other in the case of no conflict.

An embodiment of the present application provides a voiceprint-based dialog-communication identity authentication method. As shown in FIG. 1 , the method takes the client as the execution subject, and includes:

S11: After receiving the login request operation, start and display the dialog window;

It is understandable that in this embodiment of the present application, a user can send a login request operation to the client terminal by triggering the login button on the client terminal. After receiving the login request operation, the client terminal starts and displays a dialog window in order to improve the convenience of identity authentication.

S12: displaying the first guide information in the dialogue window through a virtual dialogue character;

S13: After detecting the triggering operation of the dialog input control, receive the first authentication information, the dialog input control is displayed in the dialog window;

It should be noted that the client in this embodiment of the present application does not need to pop up an independent login interface. Instead, a built-in virtual dialogue character (such as a small assistant, a robot, etc.) is opened to chat with the user in the dialogue window. The chat dialogue is in the form of displaying guiding information to the user and receiving the authentication information input by the user.

The dialog window is provided with a dialog input control, and the user can input information in the dialog window by triggering the dialog input control, such as authentication information or voiceprint information. The dialog input control is, for example, a voice recording button. If the input information is authentication information, the dialog input control can also be a text input box.

S14: displaying voiceprint guidance information in the dialogue window through the virtual dialogue character;

S15: After detecting the triggering operation of the dialogue input control, receive voiceprint information;

It is understandable that, in this embodiment of the present application, the virtual dialogue character is used to display the first guide information and voiceprint guide information in the dialogue window, receive the first authentication information and voiceprint information, and obtain the user name, password or mobile phone number, verification authentication information such as code.

Voiceprint is the sound wave spectrum that carries speech information displayed by electro-acoustic instruments, and has the characteristics of specificity and relative stability. The production of human language is a complex physiological and physical process between the human language center and the vocal organs. The voiceprints of any two people are different, so the voiceprint can be used to verify the user's identity. In order to authenticate the identity based on the voiceprint, it is necessary to obtain the user's voiceprint during the registration process. The server in the embodiment of the present application saves the voiceprint features corresponding to each user after the user is registered based on the voiceprint.

S16: Complete the authentication based on the first authentication information and the voiceprint information.

This embodiment of the present application sends the first authentication information and the voiceprint information to the server, and the server performs identity authentication according to the first authentication information and the voiceprint information.

In the dialog-communicated identity authentication method of the embodiment of the present application, after receiving the login request operation, a dialog window is started and displayed, and authentication guidance information is displayed to the user in the dialog window through a virtual dialog role, so that the user can input the first authentication information and Voiceprint information, based on the first authentication information and voiceprint information to complete identity authentication, avoids the problem that low-education, older users and other user groups cannot complete identity authentication, and improves the convenience of identity authentication.

Specifically: the first guide information and the voiceprint guide information are in text form and/or voice form; the first authentication information is in text form or voice form.

Specifically, the first guide information is account guide information or mobile phone number guide information.

It is understandable that the account information includes a user name or an email address. The user can complete the authentication based on the voiceprint corresponding to the user name or mailbox. The embodiments of the present application provide authentication information in different combinations to meet different authentication requirements of users.

Preferably, when the first guidance information is mobile phone number guidance information, the method further includes:

Displaying the verification code guidance information in the dialogue window through the virtual dialogue character;

After detecting the triggering operation of the dialog input control, receive a verification code;

Send the verification code to the server.

It is understandable that the first guide information and voiceprint guide information displayed by the client in the dialogue window through the virtual dialogue character may be in the form of text or voice, or both text and voice may be displayed at the same time. Moreover, in order to improve the security of identity authentication, when the first guidance information is the mobile phone number guidance information, the embodiment of the present application performs a dual authentication method of verification code authentication and voiceprint authentication. For example, as shown in Figure 2, the mobile phone number guide information can be "Hello, please tell me your mobile phone number", the verification code guide information can be "Please tell me the verification code just sent to you", the voiceprint The guidance message can be "Verification successful! You have saved the voice password before, please read the following number 453253". The example in Figure 2 simultaneously displays the text of the guidance message and plays a recording of the guidance message.

It is understandable that the input controls in the embodiments of the present application include dialog boxes and/or voice keys. Users can input mobile phone number information or verification code information by inputting text in the dialog box or inputting voice information through the voice button. The methods are flexible and diverse, adapting to the needs of different users, so that users who have difficulty writing can complete identity authentication by entering voice information. .

Specifically, the first guidance information and the voiceprint guidance information are pre-stored in the terminal or received in real time from the server;

When the first guidance information and the voiceprint guidance information are received in real time from the server,

Before displaying the first guide information in the dialogue window by using the virtual dialogue character, the method further includes:

Generate login request information according to the login request operation, and send the login request information to the server;

receiving the first guidance information sent by the server;

Before displaying voiceprint guidance information in the dialogue window through the virtual dialogue character, the method further includes:

Receive the voiceprint guidance information sent by the server.

It is understandable that, the terminal or the server has pre-stored authentication guidance information. In practical applications, the terminal or server configures the corresponding guidance information in advance based on the authentication information provided by the user, and then collects the corresponding guidance recording based on the guidance information, that is, converts the guidance information into a recording form. In this embodiment of the present application, in the process of user authentication, the client terminal plays the audio recording, so that the visually impaired user can complete the user identity authentication operation according to the audio recording.

Preferably, the method further includes:

Receive the authentication success prompt information sent by the server;

The authentication success prompt information is displayed in the dialogue window through the virtual dialogue character.

As shown in Figure 2, if the authentication is successful, the dialog window of the client displays the authentication success prompt message "Verification is successful! Welcome back". In practical applications, the authentication success prompt information is in text form and/or voice form.

The following uses a specific example to illustrate the dialog-based identity authentication method according to the embodiment of the present invention. The first guidance information is mobile phone number guidance information, the first authentication information is mobile phone number information, and the voiceprint information is verification code information. The process is:

After the client receives the login request operation triggered by the user, it starts and displays the dialog window;

The client displays the mobile phone number guidance information in the dialogue window through the virtual dialogue character;

The user triggers the dialog input control to input the mobile phone number, and the client receives the mobile phone number after detecting the trigger operation of the dialog input control, and sends the received mobile phone number to the server;

The client displays the verification code guidance information in the dialogue window through the virtual dialogue role;

The user triggers the dialog input control to input the verification code received from the operator system. After detecting the trigger operation of the dialog input control, the client receives the verification code and sends the received verification code to the server.

In practical applications, the verification code received by the client is randomly generated by the operator system and sent to the client. It should be noted that after the server receives the mobile phone number, the server sends a verification code sending request to the operator system. The operator system sends the generated verification code to the corresponding client, and simultaneously sends the generated verification code to the server. If the verification code received by the server from the client is consistent with the verification code obtained from the operator's system, the authentication is successful.

The client displays the voiceprint guidance information in the dialogue window through the virtual dialogue character, and the user triggers the dialogue input control to input the voiceprint information. The server processes the received voiceprint information, extracts the feature vector of the voiceprint information, and uses the cosine distance formula to calculate the distance between the feature vector and the discriminant vector (the discriminant vector is obtained by extracting the voiceprint information entered by the user during registration) , if the distance is within the set threshold range, it is considered that the voiceprint of the currently verified user is consistent with the voiceprint of the registered user, and the authentication is passed. The client receives the authentication success prompt information sent by the server; and displays the authentication success prompt information in the dialog window through the virtual dialogue character.

It is understandable that if the verification code received by the server from the client is inconsistent with the verification code obtained from the operator system, it means that the identity authentication fails, and the server returns an authentication failure prompt message to the client. Similarly, if the voiceprint of the currently verified user is inconsistent with the one at the time of registration, it means that the identity authentication fails, and the server also returns an authentication failure prompt to the client.

The client receives the authentication failure prompt information sent by the server, and displays the authentication failure prompt information in the dialog window through the virtual dialogue character.

When the first authentication information is in the form of voice, the method further includes:

The first authentication information is converted into a text form by using a voice static decoding network.

It should be noted that the static speech decoding network is a decoding network obtained after model training is performed using training text data and corresponding training speech data in advance. The text translation of the voice information based on the voice static decoding network can quickly and accurately obtain the corresponding text information.

Specifically, the training process of the speech static decoding network includes:

Obtain the training text data, input the training text data into the Dasou N-gram model for model training, and obtain the target language model;

Based on the training text data, the training voice data corresponding to each training text data is collected, and the training voice data is input into the Gaussian Mixture Model-Hidden Markov Model (GMM-HMM) for model training to obtain the target acoustic model;

Based on the target language model and the target acoustic model, the corresponding speech static decoding network is constructed.

Among them, N-gram is a statistical language model algorithm commonly used in continuous speech recognition of large vocabulary. Using the collocation information between adjacent words in the context, when it is necessary to convert continuous pinyin without spaces into Chinese character strings (ie sentences), it can be Calculate the sentence with the maximum probability, so as to realize the automatic conversion to Chinese characters, without the need for the user to manually select, and avoid the problem of repeated codes caused by many Chinese characters corresponding to the same pinyin. N-gram is to perform a sliding window operation of size n on the content of the text according to bytes, forming a sequence of byte fragments of length n. Each byte segment is called a gram. The frequency of occurrence of all grams is counted, and filtered according to a pre-set threshold to form a list of key grams, which is the vector feature space of this text. A gram is a feature vector dimension.

It should be noted that, considering the configuration of the client, the training process of the voice static decoding network can be completed on the server. The client uses the trained voice static decoding network to convert the authentication information in the form of voice into text and send it to the server. . In another embodiment, the client directly sends the authentication information in the form of voice to the server, and the server converts the authentication information in the form of voice into text.

FIG. 3 shows a schematic structural diagram of a voiceprint-based dialogue-communication authentication device provided by an embodiment of the present application. As shown in FIG. 3 , the apparatus of the embodiment of the present application includes a dialog window display unit 31 , a first guide information display unit 32 , a first authentication information receiving unit 33 , a voiceprint guide information display unit 34 , a voiceprint information receiving unit 35 and Authentication unit 36, specifically:

The dialogue window display unit 31 is used to start and display the dialogue window after receiving the login request operation;

a first guide information display unit 32, configured to display the first guide information in the dialogue window through a virtual dialogue character;

The first authentication information receiving unit 33 is configured to receive the first authentication information after detecting the triggering operation of the dialog input control, the dialog input control is displayed in the dialog window;

a voiceprint guidance information display unit 34, configured to display the voiceprint guidance information in the dialogue window through the virtual dialogue character;

The voiceprint information receiving unit 35 is configured to receive the voiceprint information after detecting the triggering operation of the dialogue input control;

The authentication unit 36 is configured to complete authentication based on the first authentication information and the voiceprint information.

The dialog-communication authentication device of the embodiment of the present application starts and displays a dialog window after receiving a login request operation, and displays authentication guidance information to the user in the dialog window through a virtual dialog character, so that the user can input the first authentication information and voice under the guidance. The authentication is completed based on the first authentication information and voiceprint information, which avoids the problem that user groups such as low-education and older users cannot complete the authentication, and improves the convenience of authentication.

The principles and effects of the voiceprint-based dialogue-communication-type identity authentication device in the embodiment of the present application are similar to those in the foregoing method embodiments, and details are not described herein again.

Based on the above method shown in FIG. 1 , correspondingly, an embodiment of the present application further provides a storage medium on which a computer program is stored, and when the program is executed by a processor, the above method shown in FIG. 1 is implemented.

Based on this understanding, the technical solution of the present application can be embodied in the form of a software product, and the software product can be stored in a non-volatile storage medium (which may be CD-ROM, U disk, mobile hard disk, etc.), including several The instructions are used to cause a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the methods described in various implementation scenarios of this application.

Based on the above method shown in FIG. 1 and the virtual device embodiment shown in FIG. 3 , in order to achieve the above purpose, the embodiment of the present application further provides a computer device, which may specifically be a personal computer, a server, a network device, etc., The physical device includes a storage medium and a processor; the storage medium is used to store a computer program; and the processor is used to execute the computer program to implement the above method as shown in FIG. 1 .

Optionally, the computer device may further include a user interface, a network interface, a camera, a radio frequency (Radio Frequency, RF) circuit, a sensor, an audio circuit, a WI-FI module, and the like. The user interface may include a display screen (Display), an input unit such as a keyboard (Keyboard), etc., and the optional user interface may also include a USB interface, a card reader interface, and the like. Optional network interfaces may include standard wired interfaces, wireless interfaces (such as Bluetooth interfaces, WI-FI interfaces), and the like.

Those skilled in the art can understand that the structure of a computer device provided by the embodiments of the present application does not constitute a limitation on the physical device, and may include more or less components, or combine some components, or arrange different components.

The storage medium may also include an operating system and a network communication module. An operating system is a program that manages the hardware and software resources of a computer device and supports the operation of information processing programs and other software and/or programs. The network communication module is used to realize the communication between various components in the storage medium, and communicate with other hardware and software in the physical device.

From the description of the above embodiments, those skilled in the art can clearly understand that the present application can be implemented by means of software plus a necessary general hardware platform, and can also be implemented by hardware. By applying the technical solution of the present application, after receiving the login request operation, the dialog window is started and displayed, and the authentication guidance information is displayed to the user in the dialog window through the virtual dialog role, so that the user can complete the authentication under the guidance, avoiding low-education, older users, etc. The problem that the user group cannot complete the authentication improves the convenience of identity authentication.

It should be noted that the terms "comprising", "comprising" or any other variation thereof are intended to encompass a non-exclusive inclusion such that a process, method, article or device comprising a series of elements includes not only those elements, but also no Other elements expressly listed, or which are also inherent to such a process, method, article or apparatus. Without further limitation, an element qualified by the phrase "comprising a..." does not preclude the presence of additional identical elements in a process, method, article or apparatus that includes the element.

In the description of the present application, numerous specific details are set forth. It will be understood, however, that the embodiments of the present application may be practiced without these specific details. In some instances, well-known methods, structures and techniques have not been shown in detail in order not to obscure an understanding of this description. Similarly, it is to be understood that in the above description of exemplary embodiments of the present application, various features of the present application are sometimes grouped together into a single embodiment, Figure, or its description. However, the methodology of this application should not be construed as reflecting an intention that the claimed application claims more features than are expressly recited in each claim. Rather, as the following claims reflect, inventive aspects lie in less than all features of a single foregoing disclosed embodiment. Thus, the claims following the Detailed Description are hereby expressly incorporated into this Detailed Description, with each claim standing on its own as a separate embodiment of this application.

Those skilled in the art can understand that the accompanying drawing is only a schematic diagram of a preferred implementation scenario, and the modules or processes in the accompanying drawing are not necessarily necessary for implementing the present application. Those skilled in the art can understand that the modules in the device in the implementation scenario may be distributed in the device in the implementation scenario according to the description of the implementation scenario, or may be located in one or more devices different from the implementation scenario with corresponding changes. The modules of the above implementation scenarios may be combined into one module, or may be further split into multiple sub-modules.

The above serial numbers in this application are only for description, and do not represent the pros and cons of the implementation scenarios. The above disclosures are only a few specific implementation scenarios of the present application, however, the present application is not limited thereto, and any changes that can be conceived by those skilled in the art should fall within the protection scope of the present application.

Claims (8)

1. A dialogue communication type identity authentication method based on voiceprint is characterized by comprising the following steps:

after receiving login request operation, starting and displaying a conversation window;

displaying first guide information in the conversation window through a virtual conversation character, wherein the first guide information is account number guide information or mobile phone number guide information;

receiving first authentication information after the triggering operation of a conversation input control is detected, wherein the first authentication information is input by a user through triggering the conversation input control according to the first guiding information, and the conversation input control is displayed in the conversation window;

displaying voiceprint guiding information in the dialogue window through the virtual dialogue role;

receiving voiceprint information after the triggering operation of the dialogue input control is detected;

completing authentication based on the first authentication information and the voiceprint information;

when the first guiding information is guiding information of a mobile phone number, the method further comprises the following steps:

displaying verification code guide information in the conversation window through the virtual conversation role;

receiving a verification code after detecting the triggering operation of the dialogue input control;

and sending the verification code to a server.

2. The method of claim 1, comprising: the first guide information and the voiceprint guide information are in a text form and/or a voice form; the first authentication information is in a text form or a voice form.

3. The method according to claim 1, wherein the first guiding message and the voiceprint guiding message are pre-stored in the terminal or received from the server in real time;

when the first guide information and the voiceprint guide information are received from the server in real time, before the first guide information is presented in the dialog window by the virtual dialog character, the method further includes:

generating login request information according to the login request operation, and sending the login request information to a server;

receiving first guide information sent by the server;

before voiceprint guidance information is presented in the dialog window by the virtual dialog character, the method further comprises:

and receiving the voiceprint guiding information sent by the server.

4. The method of claim 1, wherein completing authentication based on the first authentication information and the voiceprint information comprises:

and sending the first authentication information and the voiceprint information to a server, and authenticating by the server according to the first authentication information and the voiceprint information.

5. The method of claim 4, further comprising:

receiving authentication success prompt information sent by the server;

and displaying the prompt information of successful authentication in the dialogue window through the virtual dialogue role.

6. A voice print based dialogue exchange type identity authentication device, comprising:

the conversation window display unit is used for starting and displaying a conversation window after receiving the login request operation;

the first guiding information display unit is used for displaying first guiding information in the conversation window through a virtual conversation role, wherein the first guiding information is account guiding information or mobile phone number guiding information;

the first authentication information receiving unit is used for receiving first authentication information after the triggering operation of a conversation input control is detected, wherein the first authentication information is input by a user according to the first guide information by triggering the conversation input control, and the conversation input control is displayed in the conversation window;

the voice print guiding information display unit is used for displaying voice print guiding information in the conversation window through the virtual conversation role;

the voiceprint information receiving unit is used for receiving the voiceprint information after detecting the triggering operation of the dialogue input control;

the authentication unit is used for finishing authentication based on the first authentication information and the voiceprint information;

wherein, when the first guiding information is the guiding information of the mobile phone number, the device is further configured to:

displaying verification code guide information in the conversation window through the virtual conversation role;

receiving a verification code after detecting the triggering operation of the dialogue input control;

and sending the verification code to a server.

7. A storage medium on which a computer program is stored, which program, when being executed by a processor, is adapted to carry out the method of any one of claims 1 to 5.

8. A computer device comprising a storage medium, a processor and a computer program stored on the storage medium and executable on the processor, characterized in that the processor implements the method of any of claims 1 to 5 when executing the program.

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