CN109727130A - Finance self-help terminal and its method for processing business and computer readable storage medium - Google Patents
Finance self-help terminal and its method for processing business and computer readable storage medium Download PDFInfo
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- CN109727130A CN109727130A CN201811582181.8A CN201811582181A CN109727130A CN 109727130 A CN109727130 A CN 109727130A CN 201811582181 A CN201811582181 A CN 201811582181A CN 109727130 A CN109727130 A CN 109727130A
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Abstract
The invention discloses a kind of method for processing business of finance self-help terminal, method for processing business is comprising steps of according to the first remaining sum of the financial business request user account of user's selection；The corresponding business of the financial business request selected with user is handled；Determine whether traffic handling time is more than pre-determined process-time；If the traffic handling time is more than pre-determined process-time, automatic the second remaining sum for obtaining user account, and service processing result is shown to user according to the first remaining sum and the second remaining sum.The invention also discloses a kind of computer readable storage mediums and finance self-help terminal.The present invention facilitates user and proofreads business as a result, saving the operating time of user, reduces a possibility that generating account dispute.
Description
Technical field
The present invention relates to finance self-help field of terminal technology more particularly to a kind of finance self-help terminal and its business processing sides
Method and computer readable storage medium.
Background technique
Finance self-help terminal is a kind of electromechanical integrated device of high-precision, real using magnetic code card or smart card
The Self-Service of existing financial transaction can replace the work of bank counter personnel to complete cash-access, the inquiry balance of deposits, turn
The work such as account, checking account, passbook update, inquiry into balance.Automatic teller machine, automatic teller machine and enquiry machine are in finance self-help terminal
Important branch.
Current finance self-help terminal after the transactional operation of user, receive server transport about this business
Feedback information (such as: transaction successful information, transaction amount and current balance) and show, facilitate user and check this business
As a result.
Finance self-help terminal can receive the feedback information of server transport immediately under normal circumstances, but it is also possible that because of net
The reasons such as network delay can not receive the feedback information of server transport in time, cause traffic handling time overtime, can not normally show
Show service processing result.In this case user oneself can only go to inquire result of this business detail to proofread this business.
Above situation increases the operating time of user, affects the experience of user, reduces satisfaction of the user to service
Degree, and a possibility that generation account dispute, is larger.
Summary of the invention
In view of the shortcomings of the prior art, the present invention provides a kind of method for processing business of finance self-help terminal,
Be characterized in that, the method for processing business comprising steps of
According to the first remaining sum of the financial business request user account of user's selection；
The corresponding business of the financial business request selected with user is handled；
Determine whether traffic handling time is more than pre-determined process-time；
If the traffic handling time is more than pre-determined process-time, automatic the second remaining sum for obtaining user account, and
Service processing result is shown to user according to first remaining sum and second remaining sum.
Preferably, after the step of whether determining traffic handling time is more than pre-determined process-time, further includes:
If the traffic handling time is less than pre-determined process-time, service processing result directly is shown to user.
Preferably, include: according to the step of the first remaining sum of the financial business request user account of user's selection
Obtain the service request of user's selection；
Judge whether the service request is financial business request；
If the service request is financial business request, the financial business request user's account selected according to user
First remaining sum at family.
Preferably, the financial business request is that deposit business is requested, wherein according to first remaining sum and described second
Remaining sum includes: to the specific method that user shows service processing result
Judge whether the remaining sum absolute value of the difference of first remaining sum and second remaining sum requests with the financial business
The requested amount of money is equal；
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the financial business
The amount of money asked is equal, then shows the service processing result that financial business request is completed to user；
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the financial business
The amount of money asked is unequal, then whole transaction details on the user account same day is shown from trend user, and determine the finance self-help
There is the mistake of network delay or money-checking error or the error of card paper money in terminal, and shows wrong letter to user according to type of error
Breath.
Preferably, the financial business request is withdrawal service request, wherein according to first remaining sum and described second
Remaining sum includes: to the specific method that user shows service processing result
Judge whether the remaining sum absolute value of the difference of first remaining sum and second remaining sum requests with the financial business
The requested amount of money is equal；
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the financial business
The amount of money asked is equal, then judges whether to have provided a user cash corresponding with the financial business requested amount of money of request；
If it is cash corresponding with the financial business requested amount of money of request has been provided a user, then show to user
The service processing result that financial business request is completed out；
If not providing a user cash corresponding with the financial business requested amount of money of request, it is determined that the gold
Melt self-aided terminal and the error of card paper money or the equipment mistake that Sorry, your ticket has not enough value occur, and wrong letter is shown to user according to type of error
Breath；
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the financial business
The amount of money asked is unequal, then whole transaction details on the user account same day are shown from trend user, and/or sounds an alarm prompt letter
Number.
Preferably, the financial business request is that transferred account service is requested, wherein according to first remaining sum and described second
Remaining sum includes: to the specific method that user shows service processing result
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the deposit business
The amount of money asked is equal, then shows the service processing result that financial business request is completed to user；
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the deposit business
The amount of money asked is unequal, determines that network error occurs in the finance self-help terminal, and show the letter that mistake occurs in network to user
It ceases, and whole transaction details on the user account same day is shown from trend user.
Preferably, the financial business request is that fee payment service is requested, wherein according to first remaining sum and described second
Remaining sum includes: to the specific method that user shows service processing result
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the deposit business
The amount of money asked is equal, then shows the service processing result that financial business request is completed to user；
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the deposit business
The amount of money asked is unequal, determines that network error occurs in the finance self-help terminal, and show the letter that mistake occurs in network to user
It ceases, and whole transaction details on the user account same day is shown from trend user.
The present invention also provides a kind of computer readable storage medium, the computer-readable recording medium storage has calculating
Machine program realizes such as above-mentioned method for processing business when the computer program is executed by processor.
The present invention has further supplied a kind of finance self-help terminal, the finance self-help terminal include: processor, memory with
And the computer program that can be run on a memory and on a processor is stored, it is real when the computer program is executed by processor
Now such as above-mentioned method for processing business.
Compared with prior art, the meeting that the present invention selects user changes the business of account balance, will automatically initiate remaining
Volume inquiry, obtains the account balance before this business.It, will when can not normally show business result after user's operation
Inquiry into balance is automatically initiated, the account balance after this business is obtained and query result is shown to user twice this.To
It facilitates that user proofreads this business as a result, saving the operating time of user, reduces a possibility that generating account dispute.
Detailed description of the invention
Fig. 1 is the flow chart of the method for processing business of finance self-help terminal of the invention；
Fig. 2 is another flow chart of the method for processing business of finance self-help terminal of the invention.
Specific embodiment
To make the object, technical solutions and advantages of the present invention clearer, with reference to the accompanying drawing to specific reality of the invention
The mode of applying is described in detail.The example of these preferred embodiments is illustrated in the accompanying drawings.Shown in attached drawing and according to
The embodiments of the present invention of attached drawing description are only exemplary, and the present invention is not limited to these embodiments.
Here, it should also be noted that, in order to avoid having obscured the present invention because of unnecessary details, in the accompanying drawings only
Show with closely related structure and/or processing step according to the solution of the present invention, and be omitted little with relationship of the present invention
Other details.
Embodiment 1
The method for processing business of finance self-help terminal provided in this embodiment, as shown in Figure 1, the method for processing business includes
Step:
The first remaining sum of S1, the financial business request user account selected according to user.Specifically, user passes through gold
Melt touch screen or the input keyboard selection financial business request of self-aided terminal (such as ATM machine), the place of the finance self-help terminal
Reason device starts corresponding business processing flow after receiving financial business request.Wherein, the financial business request includes deposit
One of service request, withdrawal service request, transferred account service request, fee payment service request.First remaining sum is the gold
Melt service request it is processed before account balance.
S2, the corresponding business of the financial business request selected with user is handled.Specifically, the finance self-help is whole
Amount (such as: deposit, withdrawal volume, volume of transferring accounts) information that user inputs is sent to server by end, and waiting for server
Feedback information.The feedback information includes the user account remaining sum after updating.
S3, determine whether traffic handling time is more than pre-determined process-time.Specifically, the pre-determined process-time is in institute
State the longest traffic handling time set in finance self-help terminal.Wherein, any financial business request must be in the book office
It manages in the time and completes.
S4a, if it exceeds pre-determined process-time, when can not normally show the result of business processing, then obtain user automatically
Second remaining sum of account, and service processing result is shown to user according to first remaining sum and second remaining sum.Described
Two remaining sums are that traffic handling time is more than pre-determined process-time, and cannot get the account balance inquired when clear processing result.
If S4b, being not above pre-determined process-time, when can normally show the result of business processing, then directly to user
Service processing result and/or the first remaining sum are shown.
In the present embodiment, when user has selected financial business to request, finance self-help terminal opens automatically through the above steps
Dynamic inquiry into balance process, to obtain the account balance before this business processing, and is supplied to user when showing business result.
So as to improve the details of business result interface, thus facilitate user proofread business processing as a result, improving the clothes of user
Business experience.
On the other hand, it on the basis of step S1, if traffic handling time is more than pre-determined process-time, can not normally show
When the result of business processing, finance self-help terminal starts inquiry into balance process automatically through the above steps, to obtain this business
Account balance after processing, and the processing knot of this business is shown to user according to the account balance before and after this business processing
Fruit.The operating time that user oneself goes inquiry business detail is saved with this, reduces a possibility that generating account dispute.
Further, according to the tool of the first remaining sum of the financial business request user account of user's selection in step S1
Body method includes:
Obtain the service request of user's selection；
Judge whether the service request is financial business request or non-financial service request；
It is requested if it is financial business (such as: the type of service for withdrawing the money, depositing, transferring accounts influence account balance), then basis
First remaining sum of the financial business request user account of user's selection.
(such as: querying the balance, modify account password, modification account information does not influence more than account if it is non-financial business
The type of service of volume) request, then enter corresponding operation flow, it is not necessary to the first remaining sum for inquiring user account, to reduce
Unnecessary communication before the finance self-help terminal and server, accelerates business processing speed.
On the other hand, the non-financial service request of user's selection can also be handled using above-mentioned financial business is similar to
The automatic query function of method.
Such as: after modification account password, because the problem of network problem or service terminal itself, leads to not display processing
When as a result, automatically into password authentification interface and user is prompted to input password.If user, which has input new password, can log in account
When family, confirmation password is successfully modified.If user have input new password can not logon account when, it may be considered that password modify
Failure.In the case where password modification failure, user is needed to handle password modification business again.
Or current account password can also be notified by way of short message, facilitate user to check whether password is modified as
Function.
Embodiment 2
The present embodiment is the specific steps of the step S4a of embodiment 1.
As shown in Fig. 2, showing the specific of service processing result to user according to first remaining sum and second remaining sum
Method includes:
S5, judge whether the remaining sum absolute value of the difference of first remaining sum and second remaining sum asks with the financial business
Ask the requested amount of money equal.
If the remaining sum absolute value of the difference of S5a, first remaining sum and second remaining sum and the financial business are requested
The requested amount of money is equal, then shows the service processing result that financial business request is completed to user.
If the remaining sum absolute value of the difference of S5b, first remaining sum and second remaining sum and the financial business are requested
The requested amount of money is unequal, then whole transaction details on the user account same day are shown from trend user, determines the finance certainly
The mistake for helping terminal to occur, and error message is shown to user according to type of error.
Corresponding situation described below illustrates, above-mentioned method for processing business.
1) in this situation, the financial business request is that deposit business is requested.The finance self-help terminal obtains more than second
After volume, judge the remaining sum absolute value of the difference for judging first remaining sum and second remaining sum whether with the deposit business
Request the requested amount of money equal.
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the financial business
The amount of money asked is equal, that is, the amount information of this service request accurately updates in background server, then shows to user
The service processing result that financial business request is completed out, such as the amount of money and current account balance information of this service request.
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the financial business
The amount of money asked is unequal, that is to say, that and the amount information of this service request does not update accurately in background server, or
The cash card for causing user to be put into because of the problem of finance self-help terminal itself is in transmission channel, or because of reasons such as money-checking errors
When the actual value that the amount of money and user for causing finance self-help terminal to read are put into is variant, then user's account is shown from trend user
Whole transaction details on the family same day, and determine that network delay or money-checking error occurs in the finance self-help terminal or card paper money goes out
Wrong mistake, and error message is shown to user according to type of error.
2) in this situation, the financial business request is withdrawal service request.The finance self-help terminal obtains more than second
After volume, judge the remaining sum absolute value of the difference for judging first remaining sum and second remaining sum whether with the deposit business
Request the requested amount of money equal.
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the financial business
The amount of money asked is equal, that is, the amount information of this service request accurately updates in background server, then further sentences
It is disconnected whether to have provided a user cash corresponding with the financial business requested amount of money of request.
If it is cash corresponding with the financial business requested amount of money of request has been provided a user, then show to user
The service processing result that financial business request is completed out.
If not providing a user cash corresponding with the financial business requested amount of money of request, it is determined that the gold
Melt self-aided terminal and the error of card paper money or the equipment mistake that Sorry, your ticket has not enough value occur, and wrong letter is shown to user according to type of error
Breath.Automatic calling bank clerk or maintenance personal simultaneously.
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the financial business
The amount of money asked is unequal, then whole transaction details on the user account same day are shown from trend user, and/or sounds an alarm prompt letter
Number.Wherein, the remaining sum absolute value of the difference of first remaining sum and second remaining sum is requested requested with the financial business
The unequal reason of the amount of money can be following several:
A, when handling this financial business request, bank service system just performs the automatic fee of user preset
Service.
B, when handling this financial business request, someone is just transferred accounts to the account of user.
C, when handling this financial business request, criminal has stolen user account.
D, because of finance self-help terminal itself the reason of more provides or provides less cash.
In this situation, whole transaction details on the user account same day are shown from trend user, can explain a, b, c to user
These three reasons.Automatically standby signal is sounded an alarm when c and d reason, and prompts the user with possibility of the account there are risk
Property, it is proposed that Modify password etc..
3) in this situation, the financial business request is that transferred account service is requested.The finance self-help terminal obtains more than second
After volume, judge the remaining sum absolute value of the difference for judging first remaining sum and second remaining sum whether with the deposit business
Request the requested amount of money equal.
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the financial business
The amount of money asked is equal, that is, the amount information of this service request accurately updates in background server, then shows to user
The service processing result that financial business request is completed out, such as the amount of money and current account balance information of this service request.
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the deposit business
The amount of money asked is unequal, determines that the finance self-help terminal network error or background server occurs and breaks down, and to
Family shows the information that mistake or server failure occurs in network, and the whole transaction for showing the user account same day from trend user is bright
Carefully, user is facilitated to check to transfer accounts whether execute.Automatic calling banking personnel prompt background server to break down simultaneously.
4) in this situation, the financial business request is that fee payment service is requested.The finance self-help terminal obtains more than second
After volume, judge the remaining sum absolute value of the difference for judging first remaining sum and second remaining sum whether with the deposit business
Request the requested amount of money equal.
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the financial business
The amount of money asked is equal, that is, the amount information of this service request accurately updates in background server, then shows to user
The service processing result that financial business request is completed out, such as the amount of money and current account balance information of this service request.
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the deposit business
The amount of money asked is unequal, determines that the finance self-help terminal network error or background server occurs and breaks down, and to
Family shows the information that mistake or server failure occurs in network, and the whole transaction for showing the user account same day from trend user is bright
Carefully, user is facilitated to check whether payment executes.Automatic calling banking personnel prompt background server to break down simultaneously.
Embodiment 3
The present invention also provides another embodiments, that is, provide a kind of computer readable storage medium, the computer
Readable storage medium storing program for executing is stored with computer program.It realizes when the computer program is executed by least one processor as above-mentioned
Method for processing business.
Embodiment 4
Invention further provides another embodiments, that is, provide a kind of finance self-help terminal, the finance self-help
Terminal includes: at least one processor, memory and is stored on the memory and can be at least one described processor
The computer program of upper operation.Such as above-mentioned business processing is realized when the computer program is executed by an at least processor
Method.
In finance self-help terminal of the present invention and the embodiment of computer readable storage medium, above-mentioned business processing is contained
The all technical features of each embodiment of method, specification expand and explain that content and each embodiment of above-mentioned method for processing business are basic
Identical, this will not be repeated here.
It although an embodiment of the present invention has been shown and described, for the ordinary skill in the art, can be with
A variety of variations, modification, replacement can be carried out to these embodiments without departing from the principles and spirit of the present invention by understanding
And modification, the scope of the present invention is defined by the appended.
Claims (9)
1. a kind of method for processing business of finance self-help terminal, which is characterized in that the method for processing business comprising steps of
According to the first remaining sum of the financial business request user account of user's selection；
The corresponding business of the financial business request selected with user is handled；
Determine whether traffic handling time is more than pre-determined process-time；
If the traffic handling time is more than pre-determined process-time, automatic the second remaining sum for obtaining user account, and according to
First remaining sum and second remaining sum show service processing result to user.
2. method for processing business according to claim 1, which is characterized in that the determining traffic handling time whether be more than
After the step of pre-determined process-time, further includes:
If the traffic handling time is less than pre-determined process-time, service processing result directly is shown to user.
3. method for processing business according to claim 1, which is characterized in that obtained according to the financial business request of user's selection
The step of taking the first remaining sum of user account include:
Obtain the service request of user's selection；
Judge whether the service request is financial business request；
If the service request is financial business request, according to the financial business request user account of user's selection
First remaining sum.
4. method for processing business according to claim 1 or 3, which is characterized in that the financial business request is deposit industry
Business request, wherein show the specific method packet of service processing result to user according to first remaining sum and second remaining sum
It includes:
Judge whether the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the financial business
The amount of money asked is equal；
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is requested requested with the financial business
The amount of money is equal, then shows the service processing result that financial business request is completed to user；
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is requested requested with the financial business
The amount of money is unequal, then whole transaction details on the user account same day is shown from trend user, and determine the finance self-help terminal
There is the mistake of network delay or money-checking error or the error of card paper money, and error message is shown to user according to type of error.
5. method for processing business according to claim 1 or 3, which is characterized in that the financial business request is withdrawal industry
Business request, wherein show the specific method packet of service processing result to user according to first remaining sum and second remaining sum
It includes:
Judge whether the remaining sum absolute value of the difference of first remaining sum and second remaining sum is asked with the financial business
The amount of money asked is equal；
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is requested requested with the financial business
The amount of money is equal, then judges whether to have provided a user cash corresponding with the financial business requested amount of money of request；
If it is cash corresponding with the financial business requested amount of money of request has been provided a user, then gold is shown to user
Melt the service processing result of service request completion；
If not providing a user cash corresponding with the financial business requested amount of money of request, it is determined that the finance is certainly
It helps terminal the error of card paper money or the equipment mistake that Sorry, your ticket has not enough value occur, and error message is shown to user according to type of error；
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is requested requested with the financial business
The amount of money is unequal, then whole transaction details on the user account same day are shown from trend user, and/or sounds an alarm standby signal.
6. method for processing business according to claim 1 or 3, which is characterized in that the financial business request is industry of transferring accounts
Business request, wherein show the specific method packet of service processing result to user according to first remaining sum and second remaining sum
It includes:
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is requested requested with the deposit business
The amount of money is equal, then shows the service processing result that financial business request is completed to user；
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is requested requested with the deposit business
The amount of money is unequal, determines that network error occurs in the finance self-help terminal, and show the information that mistake occurs in network to user, and
Whole transaction details on the user account same day are shown from trend user.
7. method for processing business according to claim 4, which is characterized in that the financial business request is asked for fee payment service
It asks, wherein include: to the specific method that user shows service processing result according to first remaining sum and second remaining sum
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is requested requested with the deposit business
The amount of money is equal, then shows the service processing result that financial business request is completed to user；
If the remaining sum absolute value of the difference of first remaining sum and second remaining sum is requested requested with the deposit business
The amount of money is unequal, determines that network error occurs in the finance self-help terminal, and show the information that mistake occurs in network to user, and
Whole transaction details on the user account same day are shown from trend user.
8. a kind of computer readable storage medium, which is characterized in that the computer-readable recording medium storage has computer journey
Sequence realizes such as claim 1-7 described in any item method for processing business when the computer program is executed by processor.
9. a kind of finance self-help terminal, which is characterized in that the finance self-help terminal includes: processor, memory and storage
On a memory and the computer program that can run on a processor, it realizes when the computer program is executed by processor as weighed
Benefit requires the described in any item method for processing business of 1-7.
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112101925A (en) * | 2020-11-17 | 2020-12-18 | 赣通通信股份有限公司 | Smart campus payment management system based on real-time communication |
| CN112926962A (en) * | 2021-01-20 | 2021-06-08 | 北京思特奇信息技术股份有限公司 | Method and system for repairing abnormal business handling according to change of expenses |
| CN118075544A (en) * | 2022-11-22 | 2024-05-24 | 荣耀终端有限公司 | Monitoring scheduling method, equipment and storage medium for video processing |
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Application publication date: 20190507 |