CN109688274A - It attends a banquet monitoring alarm method, apparatus, equipment and computer readable storage medium - Google Patents
It attends a banquet monitoring alarm method, apparatus, equipment and computer readable storage medium Download PDFInfo
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- CN109688274A CN109688274A CN201810953906.3A CN201810953906A CN109688274A CN 109688274 A CN109688274 A CN 109688274A CN 201810953906 A CN201810953906 A CN 201810953906A CN 109688274 A CN109688274 A CN 109688274A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/22—Arrangements for supervision, monitoring or testing
- H04M3/2227—Quality of service monitoring
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5175—Call or contact centers supervision arrangements
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- Business, Economics & Management (AREA)
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- Quality & Reliability (AREA)
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Abstract
The present invention provides one kind and attends a banquet monitoring alarm method, comprising: obtains the traffic data of attending a banquet of the traffic platform from the database of traffic platform, and obtains the status data of attending a banquet of the traffic platform from predetermined server；It attends a banquet traffic data and the status data of attending a banquet according to described in, it is determined whether triggering is attended a banquet alarm command；The alarm command if triggering is attended a banquet, alarm command of attending a banquet according to described in, determines corresponding warning strategies, and execute the warning strategies.It attends a banquet monitoring alarm device, equipment and computer readable storage medium the present invention also provides one kind.The present invention can be monitored quickly in real time and be attended a banquet, and provide the abnormality alarming of attending a banquet of various dimensions.
Description
Technical field
The present invention relates to the technical fields of computer communication more particularly to one kind to attend a banquet monitoring alarm method, apparatus, equipment
And computer readable storage medium.
Background technique
Universal and software and hardware price with computer technology drops, and call center system is from some high-end nobles
Enterprise turns to popular application, and the popularity rate of call center system is higher and higher.By call center system, enterprise personnel into
While the business such as row information inquiry, consulting, complaint, the call business such as service object's return visit, satisfaction investigation can also be carried out.
Call center system in use, needs to be monitored to attending a banquet, at present by monitoring tools to attend a banquet into
Row monitoring, however the configuration of monitoring tools is cumbersome, and only supports color alarm, can not quickly monitor and attend a banquet in real time, and supervise
When controlling abnormal attend a banquet, also can not various dimensions sending abnormality alarming.
Therefore it is urgently to be resolved at present for how quickly monitoring the abnormality alarming of attending a banquet attended a banquet, and provide various dimensions in real time
Problem.
Summary of the invention
It attends a banquet and monitoring alarm method, apparatus, equipment and computer-readable deposits the main purpose of the present invention is to provide one kind
Storage media, it is intended to which quickly monitoring is attended a banquet in real time, and provides the abnormality alarming of attending a banquet of various dimensions.
To achieve the above object, the present invention provides one kind and attends a banquet monitoring alarm method, the monitoring alarm method packet of attending a banquet
Include following steps:
The traffic data of attending a banquet of the traffic platform is obtained from the database of traffic platform, and is obtained from predetermined server
Take the status data of attending a banquet of the traffic platform；
It attends a banquet traffic data and the status data of attending a banquet according to described in, it is determined whether triggering is attended a banquet alarm command；
The alarm command if triggering is attended a banquet, alarm command of attending a banquet according to described in, determines corresponding warning strategies, and execute institute
State warning strategies.
Optionally, the status data of attending a banquet includes state recognition code and state duration, the traffic data of attending a banquet
Comprising the receiving talking number and call number to be dialed respectively attended a banquet, attend a banquet according to described in traffic data and the status data of attending a banquet, really
It is fixed whether to trigger the step of attending a banquet alarm command and include:
It is current in respectively attending a banquet for preset state identification code character that state recognition code bit is obtained from the status data of attending a banquet
State duration；
Obtain the receiving talking number respectively attended a banquet and call number to be dialed from the traffic data of attending a banquet, and according to respectively attending a banquet
Receiving talking number and call number to be dialed calculate the total receiving talking number and total call number to be dialed of group of respectively attending a banquet；
Total receiving talking number of current state duration, group of respectively attending a banquet that foundation is respectively attended a banquet and number to be dialed of always conversing, really
It is fixed whether to trigger alarm command of attending a banquet.
Optionally, the foundation is respectively attended a banquet current state duration, total receiving talking number of group of respectively attending a banquet and total logical
Talk about number to be dialed, it is determined whether triggering the step of attending a banquet alarm command includes:
It is abnormal to determine that the current state duration attended a banquet in respectively attending a banquet with the presence or absence of at least one occurs；And
Determine that the total receiving talking for attending a banquet group with the presence or absence of at least one in group of respectively attending a banquet counts existing exception；And
It is abnormal to determine that the total call number to be dialed for attending a banquet group with the presence or absence of at least one in group of respectively attending a banquet occurs；
If there is exception in the current state duration attended a banquet in respectively attending a banquet with the presence or absence of at least one, or in group of respectively attending a banquet
At least one total receiving talking for attending a banquet group counts existing exception, or there is total call that at least one attends a banquet group in group of respectively attending a banquet and dial
Existing exception is counted, then triggers alarm command of attending a banquet.
Optionally, the step of attending a banquet alarm command according to described in, determining corresponding warning strategies include:
The acquisition instruction triggered mark from the alarm command of attending a banquet, and inquire the instruction triggers label prestored and alarm plan
Mapping key table slightly obtains the corresponding warning strategies of described instruction triggered mark.
Optionally, it attends a banquet alarm command according to described in, determines corresponding warning strategies, and execute the step of the warning strategies
After rapid, further includes:
When receiving the alarm instruction for previewing of alarm prompting personnel triggering of terminal transmission, determine that the triggering alarm is pre-
Whether the role of alarm prompting personnel of instruction of looking at is located at preset angle colour cell；
If the role for triggering the alarm prompting personnel of the alarm instruction for previewing is located at preset angle colour cell, announcement of attending a banquet is generated
Alert view, and the alarm view of attending a banquet is sent to the terminal and is shown.
Optionally, whether the role of the alarm prompting personnel of the determining triggering alarm instruction for previewing is located at preset angle
The step of colour cell includes:
The role-security code of the alarm prompting personnel of the triggering alarm instruction for previewing is obtained, and determines the role-security
Whether code is default role-security code；
If the role-security code is default role-security code, it is determined that the alarm of the triggering alarm instruction for previewing is reminded
The role of personnel is located at preset angle colour cell；
If the role-security code is not default role-security code, it is determined that the alarm of the triggering alarm instruction for previewing mentions
The role of awake personnel is not located at preset angle colour cell.
Optionally, it is described generation attend a banquet alarm view the step of include:
It attends a banquet alarm command according to described in, determines that alarm is attended a banquet；
It attends a banquet status data according to described in, generates the panoramic view of attending a banquet comprising respectively attending a banquet, and to the aphorama of attending a banquet
The alarm in figure, which is attended a banquet, to be marked, to generate alarm view of attending a banquet.
In addition, to achieve the above object, attend a banquet monitoring alarm device the present invention also provides one kind, the monitoring alarm of attending a banquet
Device includes:
Data acquisition module, for obtaining the traffic data of attending a banquet of the traffic platform from the database of traffic platform,
And the status data of attending a banquet of the traffic platform is obtained from predetermined server；
Instruction triggers module, for traffic data and the status data of attending a banquet of attending a banquet according to described in, it is determined whether triggering
It attends a banquet alarm command；
Policy enforcement module, if for triggering alarm command of attending a banquet, alarm command of attending a banquet according to described in is determined corresponding
Warning strategies, and execute the warning strategies.
In addition, to achieve the above object, attend a banquet monitoring alarm equipment the present invention also provides one kind, the monitoring alarm of attending a banquet
Equipment includes processor, memory and the monitoring announcement of attending a banquet that is stored on the memory and can be executed by the processor
Alert program, wherein realizing such as above-mentioned monitoring alarm side of attending a banquet when the monitoring alarm program of attending a banquet is executed by the processor
The step of method.
In addition, to achieve the above object, it is described computer-readable the present invention also provides a kind of computer readable storage medium
Monitoring alarm program of attending a banquet is stored on storage medium, wherein realizing when the monitoring alarm program of attending a banquet is executed by processor
As it is above-mentioned attend a banquet monitoring alarm method the step of.
The present invention provides one kind and attends a banquet monitoring alarm method, apparatus, equipment and readable storage medium storing program for executing, and the present invention is flat to traffic
Attend a banquet traffic data and the status data of attending a banquet of platform are monitored, attend a banquet traffic data and the status number of attending a banquet according to traffic platform
According to, it is determined whether alarm command of attending a banquet is triggered, alarm command determines corresponding according to alarm command of attending a banquet if triggering is attended a banquet
Warning strategies, and execute the warning strategies, by the monitoring to attend a banquet traffic data and status data of attending a banquet, realize attend a banquet it is fast
Speed real time monitoring, and by the different trigger conditions for alarm command of attending a banquet, different warning strategies are executed, various dimensions are capable of providing
Abnormality alarming of attending a banquet.
Detailed description of the invention
Fig. 1 is the hardware structural diagram for the monitoring alarm equipment of attending a banquet that various embodiments of the present invention are related to；
Fig. 2 is the flow diagram of monitoring alarm method first embodiment of the invention of attending a banquet；
Fig. 3 is the flow diagram of monitoring alarm method second embodiment of the invention of attending a banquet；
Fig. 4 is the functional block diagram of monitoring alarm device first embodiment of the invention of attending a banquet.
The embodiments will be further described with reference to the accompanying drawings for the realization, the function and the advantages of the object of the present invention.
Specific embodiment
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not intended to limit the present invention.
The present embodiments relate to monitoring alarm method of attending a banquet be mainly used in monitoring alarm equipment of attending a banquet, the prison of attending a banquet
Control alarm equipment, which can be PC (personal computer personal computer), portable computer, mobile terminal etc., has display
With the equipment of processing function.
Referring to Fig.1, Fig. 1 illustrates for the hardware configuration for monitoring alarm equipment of attending a banquet involved in the embodiment of the present invention
Figure.In the embodiment of the present invention, monitoring alarm equipment of attending a banquet may include (such as the central processing unit Central of processor 1001
Processing Unit, CPU), communication bus 1002, user interface 1003, network interface 1004, memory 1005.Wherein,
Communication bus 1002 is for realizing the connection communication between these components；User interface 1003 may include display screen
(Display), input unit such as keyboard (Keyboard)；Network interface 1004 optionally may include that the wired of standard connects
Mouth, wireless interface (such as WI-FI interface)；Memory 1005 can be high speed RAM memory, be also possible to stable memory
(non-volatile memory), such as magnetic disk storage, memory 1005 optionally can also be independently of aforementioned processor
1001 storage device.It will be understood by those skilled in the art that hardware configuration shown in Fig. 1 is not constituted to limit of the invention
It is fixed, it may include perhaps combining certain components or different component layouts than illustrating more or fewer components.
With continued reference to Fig. 1, the memory 1005 in Fig. 1 as a kind of readable storage medium storing program for executing may include operating system, net
Network communication module and monitoring alarm program of attending a banquet.In Fig. 1, network communication module is mainly used for connecting server, with service
Device carries out data communication；And processor 1001 can call the monitoring alarm program of attending a banquet stored in memory 1005, and execute
Monitoring alarm method provided in an embodiment of the present invention of attending a banquet.
It attends a banquet monitoring alarm method the embodiment of the invention provides one kind.
Referring to Fig. 2, Fig. 2 is the flow diagram of monitoring alarm method first embodiment of the invention of attending a banquet.
In the present embodiment, which realizes that the monitoring alarm of attending a banquet is set by monitoring alarm equipment of attending a banquet
It is standby to can be the terminal devices such as PC, palm PC and tablet computer, it is chosen as equipment shown in FIG. 1, the monitoring alarm of attending a banquet
Method the following steps are included:
Step S101 obtains the traffic data of attending a banquet of traffic platform from the database of traffic platform, and from preset service
The status data of attending a banquet of traffic platform is obtained in device；
Step S102, according to traffic data and the status data of attending a banquet of attending a banquet, it is determined whether trigger alarm command of attending a banquet；
Step S103, if triggering is attended a banquet, alarm command determines corresponding warning strategies according to alarm command of attending a banquet, and
Execute warning strategies.
Call center system in use, needs to be monitored to attending a banquet, at present by monitoring tools to attend a banquet into
Row monitoring, however the configuration of monitoring tools is cumbersome, and only supports color alarm, can not quickly monitor and attend a banquet in real time, and supervise
When controlling abnormal attend a banquet, also can not various dimensions sending abnormality alarming.In view of the above problem, a kind of seat is proposed in the present embodiment
Seat monitoring alarm method, the specific steps of monitoring alarm method described in detail below of attending a banquet:
Step S101 obtains the traffic data of attending a banquet of traffic platform from the database of traffic platform, and from preset service
The status data of attending a banquet of traffic platform is obtained in device；
In the present embodiment, equipment obtains attending a banquet for the traffic platform with interval preset time from the database of traffic platform
Traffic data, and obtain from predetermined server the status data of attending a banquet of the traffic platform.The traffic data of attending a banquet includes but not
It is limited to record serial number, recording start time, long recording time, recording session identity ID, the duration of call, numbers of calling and called parties, main quilt
It is inquiry code, jingle bell duration, work number of attending a banquet, affiliated platform identification ID and the affiliated group mark ID that attends a banquet, the state data packets of attending a banquet
It includes but the work number that is not limited to attend a banquet, attend a banquet state recognition code and state duration, the work number of attending a banquet, should for uniquely indicating to attend a banquet
State recognition code and state of attending a banquet attend a banquet with one-to-one relationship, for the state that unique identification is attended a banquet, the state of attending a banquet includes
But it is not limited to off-line state (expression is attended a banquet not online), idle state, RINGING state, shows busy condition (other works of the expression person of attending a banquet
Make state) and talking state.
Wherein, the state respectively attended a banquet in the server time recording traffic platform, and status data of attending a banquet is generated, and deposit
Status data of attending a banquet is stored up, which is in continuous updating, so that extracting newest status data of attending a banquet.It needs
Bright, above-mentioned preset time can be configured by those skilled in the art based on actual conditions, and this patent motion does not make this
It is specific to limit.
Step S102, according to traffic data and the status data of attending a banquet of attending a banquet, it is determined whether trigger alarm command of attending a banquet；
In the present embodiment, equipment is after getting attend a banquet traffic data and the status data of attending a banquet of traffic platform, foundation
Attend a banquet traffic data and the status data of attending a banquet of traffic platform, it is determined whether trigger alarm command of attending a banquet, i.e., according to traffic platform
Attend a banquet and traffic data and attend a banquet status data, it is determined whether exist it is abnormal attend a banquet, attend a banquet if there is abnormal, then triggering is attended a banquet
Alarm command triggers corresponding alarm command of attending a banquet that is, according to abnormal cause of attending a banquet, that is, inquires abnormal cause of attending a banquet and touch with instruction
The mapping table of issue of bidding documents note obtains the corresponding instruction triggers label of abnormal cause of attending a banquet, and triggering includes the instruction triggers mark
The alarm command of attending a banquet of note does not trigger alarm command of attending a banquet then, whereas if attending a banquet there is no abnormal.Wherein, it attends a banquet abnormal former
Attend a banquet abnormal cause and the multifactor abnormal cause of attending a banquet of cause including but not limited to single factor test, the abnormal cause of attending a banquet of single factor test
Middle have that at least one current state duration attended a banquet is more than preset duration, respectively attending a banquet in group at least has one and sit respectively to attend a banquet
Total receiving talking number of seat group and the total receiving talking number gap of history is larger and group of respectively attending a banquet at least have one and attend a banquet group
Total call number to be dialed number to be dialed of always conversing with history is different away from larger, multifactor attending a banquet for the above-mentioned single factor test in abnormal cause position of attending a banquet
The various combinations of normal reason, the middle current state duration attended a banquet in the presence of at least one of such as respectively attending a banquet is more than preset duration, and each
In group of attending a banquet at least exist one attend a banquet group total receiving talking number and the total receiving talking number gap of history it is larger；Or in respectively attending a banquet
The current state duration attended a banquet in the presence of at least one be more than preset duration, and in group of respectively attending a banquet at least exist one attend a banquet group it is total
Call number to be dialed always converses number to be dialed with history away from larger；Or when respectively attending a banquet the middle current state attended a banquet in the presence of at least one persistently
Long is more than preset duration, and at least exist in group of respectively attending a banquet one attend a banquet group total receiving talking number and the total receiving talking number of history it is poor
At least there is total call number to be dialed that one attends a banquet group away from larger, and in group of respectively attending a banquet and always converses number to be dialed with history away from larger.
Specifically, which includes state recognition code and state duration, which includes
The receiving talking number and call number to be dialed, equipment respectively attended a banquet obtain state recognition code bit in preset state from status data of attending a banquet
The current state duration respectively attended a banquet for identifying code character, then obtains the receiving talking number respectively attended a banquet from traffic data of attending a banquet
The total receiving talking number for group of respectively attending a banquet is calculated and according to the receiving talking number respectively attended a banquet and call number to be dialed with call number to be dialed
With total call number to be dialed, i.e., will respectively attend a banquet in group identical receiving talking number attended a banquet of mark ID of attending a banquet be added, obtain each
The total receiving talking number for group of attending a banquet, and group identical call number to be dialed attended a banquet of mark ID of attending a banquet in respectively attending a banquet carry out phase
Add, the total call number to be dialed for group of respectively being attended a banquet；The total of group that finally attend a banquet according to the current state duration respectively attended a banquet, respectively is led to
It talks about and answers several and total call number to be dialed, it is determined whether trigger alarm command of attending a banquet.It should be noted that above-mentioned preset state identification
Code character can be configured by those skilled in the art based on actual conditions, and optionally, preset state identifies that code character includes jingle bell shape
State identification code and show busy condition identification code.
Specifically, it is determined that there is exception in the current state duration attended a banquet in respectively attending a banquet with the presence or absence of at least one, i.e., really
With the presence or absence of at least one current state duration attended a banquet more than preset duration in respectively attending a banquet calmly, and determine in group of respectively attending a banquet
The total receiving talking for attending a banquet group with the presence or absence of at least one counts existing exception, i.e., by the total receiving talking number for group of respectively attending a banquet with it is corresponding
The total receiving talking number of history is compared, and determines the total call number to be dialed respectively attended a banquet and attend a banquet group with the presence or absence of at least one in group
Occur abnormal, i.e., is compared the total call number to be dialed for group of respectively attending a banquet and corresponding history number to be dialed of always conversing, if each seat
Occur in seat with the presence or absence of at least one current state duration attended a banquet it is abnormal, i.e., respectively attend a banquet in attend a banquet with the presence or absence of at least one
Current state duration be more than preset duration, for example, state of attending a banquet is RINGING state and/or shows busy condition, and jingle bell shape
State and/or show busy condition duration be more than corresponding states preset duration, or in group of respectively attending a banquet at least one attend a banquet group
Total receiving talking counts existing exception, i.e., the total receiving talking number at least attending a banquet group in the presence of one in group of respectively attending a banquet always is conversed with history to be connect
It is larger (difference of total receiving talking number and the total receiving talking number of history is more than the first preset difference value) to listen several gaps, or respectively attends a banquet
There is total call number to be dialed that at least one attends a banquet group in group and occur abnormal, i.e., at least there is the total of group that attend a banquet in group of respectively attending a banquet and lead to
Words number to be dialed and history always converse number to be dialed away from larger (always the converse difference of number to be dialed of total call number to be dialed and history is more than second
Preset difference value), then trigger alarm command of attending a banquet.It should be noted that above-mentioned default preset duration, the first preset difference value and second
Preset difference value can be configured by those skilled in the art based on actual conditions, and the present embodiment is not especially limited this.
Step S103, if triggering is attended a banquet, alarm command determines corresponding warning strategies according to alarm command of attending a banquet, and
Execute warning strategies.
In the present embodiment, if triggering is attended a banquet, alarm command determines corresponding alarm plan according to the alarm command of attending a banquet
Slightly, and warning strategies are executed, i.e., the acquisition instruction triggered mark from alarm command of attending a banquet, and inquire the instruction triggers label prestored
With the mapping key table of warning strategies, the corresponding warning strategies of acquisition instruction triggered mark, if not triggering alarm command of attending a banquet,
It is not processed.Include in warning strategies alarm mode and alarm prompting personnel, and different role alarm prompting personnel announcement
Police's formula is different, which includes but is not limited to change colour alarm, sound alarm, the alarm of bullet screen and mail alarm, role's packet
Include attend a banquet, team head and site manager, and alert prompting personnel and be at least one, and at least a kind of role.It needs to illustrate
It is that the mapping table of above-metioned instruction triggered mark and warning strategies can be based on actual conditions by those skilled in the art and set
It sets, the present embodiment is not especially limited this.
Wherein, the executive mode of warning strategies specially extracts alarm mode identification code from the warning strategies and alarm mentions
Wake up personnel ID, according to the mapping relations of alarm mode identification code and alarm prompting personnel ID, sends out to relevant alarm prompting personnel
The alarm of attending a banquet for corresponding to alarm mode out passes through report for example, carrying out alarm of attending a banquet to issue alarm sound to seat personnel
The mode of alert prompt tone gives the sending alarm of attending a banquet for meeting alarm conditions, and carries out announcement of attending a banquet to send alarm email to team head
It is alert, i.e., alarm is issued to the affiliated team head to attend a banquet for meeting alarm conditions by way of mail.
In the present embodiment, the present invention is monitored attend a banquet traffic data and the status data of attending a banquet of traffic platform, foundation
The status data of attending a banquet of attend a banquet traffic data and the traffic platform of traffic platform, it is determined whether alarm command of attending a banquet is triggered, if touching
Alarm command of attending a banquet is sent out, then according to alarm command of attending a banquet, corresponding warning strategies are determined, and execute the warning strategies, by right
The monitoring of traffic data of attending a banquet and status data of attending a banquet, realizes the quick real time monitoring attended a banquet, and pass through alarm command of attending a banquet
Different trigger conditions execute different warning strategies, are capable of providing the abnormality alarming of attending a banquet of various dimensions.
Further, referring to Fig. 3, it is based on above-mentioned first embodiment, the present invention is proposed and attends a banquet the of monitoring alarm method
Two embodiments, the difference with previous embodiment are, after step S103, the monitoring alarm method of attending a banquet further include:
Step S104 determines triggering when receiving the alarm instruction for previewing of alarm prompting personnel triggering of terminal transmission
Whether the role for alerting the alarm prompting personnel of instruction for previewing is located at preset angle colour cell；
In the present embodiment, after equipment executes warning strategies, corresponding alarm prompting personnel can check announcement by terminal
Alert information, alarm prompting personnel can also trigger alarm instruction for previewing by terminal, and be sent out the alarm instruction for previewing by terminal
It send to equipment, when equipment receives the alarm instruction for previewing of alarm prompting personnel triggering of terminal transmission, determines and trigger the announcement
Whether the role of the alarm prompting personnel of alert instruction for previewing is located at preset angle colour cell, that is, determines the alarm of triggering alarm instruction for previewing
The role of prompting personnel, and determine whether the role is located at preset angle colour cell, it, can be with if the role is located at preset angle colour cell
Determine that the role-security for triggering the alarm prompting personnel of the alarm instruction for previewing is higher, if the role is not located at default role
Group can then determine that the role-security for triggering the alarm prompting personnel of the alarm instruction for previewing is lower.
Specifically, the role-security code for triggering the alarm prompting personnel of the alarm instruction for previewing is obtained, and determines the role
Whether permission code is default role-security code, if the role-security code is default role-security code, it is determined that trigger the alarm
The role of the alarm prompting personnel of instruction for previewing is located at preset angle colour cell, whereas if role-security code is not default role's power
Limit code, it is determined that the role for triggering the alarm prompting personnel of the alarm instruction for previewing is not located at preset angle colour cell.It needs to illustrate
It is that above-mentioned preset angle colour cell and default role-security code can be configured by those skilled in the art based on actual conditions, this reality
It applies example and this is not especially limited, optionally, preset angle colour cell includes team head and site manager, and presetting role-security code is group
The corresponding role-security code of team leader and/or the corresponding role-security code of site manager.
Step S105 is generated if the role of the alarm prompting personnel of triggering alarm instruction for previewing is located at preset angle colour cell
It attends a banquet alarm view, and the alarm view that will attend a banquet is sent to terminal and shows.
In the present embodiment, if the role of the alarm prompting personnel of triggering alarm instruction for previewing is located at preset angle colour cell, i.e.,
The role for triggering the alarm prompting personnel of the alarm instruction for previewing is team head or site manager, then generates alarm view of attending a banquet,
And the alarm view that will attend a banquet is sent to terminal and shows, if the role of the alarm prompting personnel of triggering alarm instruction for previewing is not
Positioned at preset angle colour cell, then to the insufficient prompting message of terminal sending permission.
Specifically, according to alarm command of attending a banquet, determine that alarm is attended a banquet, i.e., the acquisition instruction triggering mark from alarm command of attending a banquet
Note, and obtain the instruction triggers and mark corresponding abnormal cause of attending a banquet, then according to the abnormal cause of attending a banquet, determine that alarm is sat
Seat, for example, abnormal cause of attending a banquet is respectively to attend a banquet the middle current state duration attended a banquet in the presence of at least one more than preset duration, then
By current state duration be more than preset duration attend a banquet be determined as alarm attend a banquet；Then it according to status data of attending a banquet, generates
Comprising the panoramic view of attending a banquet respectively attended a banquet, i.e., newly-built blank is attended a banquet panoramic view, and obtains default icon of attending a banquet, then in blank
It attends a banquet the icon of attending a banquet placed in panoramic view and adapted to seat quantity, generation is attended a banquet panoramic view, and to panoramic view of attending a banquet
In alarm attend a banquet and be marked, to generate alarm view of attending a banquet.Wherein alerting the mark mode attended a banquet includes but is not limited to face
Color marker and frame choosing label.
In the present embodiment, the present invention can generate alarm view of attending a banquet in team head or site manager's preview alarm situation,
Alarm view of attending a banquet is shown by corresponding terminal, quickly knows abnormal attend a banquet convenient for team head or site manager.
It attends a banquet monitoring alarm device in addition, the embodiment of the present invention also provides one kind.
Referring to Fig. 4, Fig. 4 is the functional block diagram of monitoring alarm device first embodiment of the invention of attending a banquet.
The present invention attends a banquet monitoring alarm device as virtual bench, is stored in the storage for monitoring alarm equipment of attending a banquet shown in Fig. 1
It is functional for realizing the institute for monitoring alarm program of attending a banquet in device 1005；The traffic is obtained from the database of traffic platform
The traffic data of attending a banquet of platform, and obtain from predetermined server the status data of attending a banquet of the traffic platform；According to the seat
Seat traffic data and the status data of attending a banquet, it is determined whether trigger alarm command of attending a banquet；The alarm command if triggering is attended a banquet, according to
According to the alarm command of attending a banquet, corresponding warning strategies are determined, and execute the warning strategies.
Specifically, in the present embodiment, the monitoring alarm device of attending a banquet includes:
Data acquisition module 101, for obtaining the traffic number of attending a banquet of the traffic platform from the database of traffic platform
According to, and obtain from predetermined server the status data of attending a banquet of the traffic platform；
Instruction triggers module 102, for traffic data and the status data of attending a banquet of attending a banquet according to described in, it is determined whether touching
Send out alarm command of attending a banquet；
Policy enforcement module 103, if for triggering alarm command of attending a banquet, alarm command of attending a banquet according to described in, determining pair
The warning strategies answered, and execute the warning strategies.
Further, described instruction trigger module 102 is also used to:
It is current in respectively attending a banquet for preset state identification code character that state recognition code bit is obtained from the status data of attending a banquet
State duration；
The receiving talking number and call number to be dialed respectively attended a banquet in traffic data of attending a banquet described in statistics, and it is logical according to what is respectively attended a banquet
Words answer number and call number to be dialed, calculate the total receiving talking number and total call number to be dialed of group of respectively attending a banquet；
Total receiving talking number of current state duration, group of respectively attending a banquet that foundation is respectively attended a banquet and number to be dialed of always conversing, really
It is fixed whether to trigger alarm command of attending a banquet.
Further, described instruction trigger module 102 is also used to:
It is abnormal to determine that the current state duration attended a banquet in respectively attending a banquet with the presence or absence of at least one occurs；And
Determine that the total receiving talking for attending a banquet group with the presence or absence of at least one in group of respectively attending a banquet counts existing exception；And
It is abnormal to determine that the total call number to be dialed for attending a banquet group with the presence or absence of at least one in group of respectively attending a banquet occurs；
If there is exception in the current state duration attended a banquet in respectively attending a banquet with the presence or absence of at least one, or in group of respectively attending a banquet
At least one total receiving talking for attending a banquet group counts existing exception, or there is total call that at least one attends a banquet group in group of respectively attending a banquet and dial
Existing exception is counted, then triggers alarm command of attending a banquet.
Further, the policy enforcement module 103 is also used to:
The acquisition instruction triggered mark from the alarm command of attending a banquet, and inquire the instruction triggers label prestored and alarm plan
Mapping key table slightly obtains the corresponding warning strategies of described instruction triggered mark.
Further, the monitoring alarm device of attending a banquet further include:
Role determination module, for when receive terminal transmission alarm prompting personnel triggering alarm instruction for previewing when,
Determine whether the role of the alarm prompting personnel of the triggering alarm instruction for previewing is located at preset angle colour cell；
View generation module, if the role of the alarm prompting personnel for triggering the alarm instruction for previewing is located at preset angle
Colour cell then generates alarm view of attending a banquet, and the alarm view of attending a banquet is sent to the terminal and is shown.
Further, the role determination module is also used to:
The role-security code of the alarm prompting personnel of the triggering alarm instruction for previewing is obtained, and determines the role-security
Whether code is default role-security code；
If the role-security code is default role-security code, it is determined that the alarm of the triggering alarm instruction for previewing is reminded
The role of personnel is located at preset angle colour cell；
If the role-security code is not default role-security code, it is determined that the alarm of the triggering alarm instruction for previewing mentions
The role of awake personnel is not located at preset angle colour cell.
Further, the view generation module is also used to:
It attends a banquet alarm command according to described in, determines that alarm is attended a banquet；
It attends a banquet status data according to described in, generates the panoramic view of attending a banquet comprising respectively attending a banquet, and to the aphorama of attending a banquet
The alarm in figure, which is attended a banquet, to be marked, to generate alarm view of attending a banquet.
Wherein, the function of modules is realized and above-mentioned monitoring alarm method reality of attending a banquet in above-mentioned monitoring alarm device of attending a banquet
It is corresponding to apply each step in example, function and realization process no longer repeat one by one here.
In addition, the embodiment of the present invention also provides a kind of computer readable storage medium.
Monitoring alarm program of attending a banquet is stored on computer readable storage medium of the present invention, wherein the monitoring alarm of attending a banquet
When program is executed by processor, realize as it is above-mentioned attend a banquet monitoring alarm method the step of.
Wherein, monitoring alarm program of attending a banquet, which is performed realized method and can refer to the present invention, attends a banquet monitoring alarm method
Each embodiment, details are not described herein again.
It should be noted that, in this document, the terms "include", "comprise" or its any other variant are intended to non-row
His property includes, so that the process, method, article or the system that include a series of elements not only include those elements, and
And further include other elements that are not explicitly listed, or further include for this process, method, article or system institute it is intrinsic
Element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that including being somebody's turn to do
There is also other identical elements in the process, method of element, article or system.
The serial number of the above embodiments of the invention is only for description, does not represent the advantages or disadvantages of the embodiments.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side
Method can be realized by means of software and necessary general hardware platform, naturally it is also possible to by hardware, but in many cases
The former is more preferably embodiment.Based on this understanding, technical solution of the present invention substantially in other words does the prior art
The part contributed out can be embodied in the form of software products, which is stored in one as described above
In storage medium (such as ROM/RAM, magnetic disk, CD), including some instructions are used so that terminal device (it can be mobile phone,
Computer, server, air conditioner or network equipment etc.) execute method described in each embodiment of the present invention.
The above is only a preferred embodiment of the present invention, is not intended to limit the scope of the invention, all to utilize this hair
Equivalent structure or equivalent flow shift made by bright specification and accompanying drawing content is applied directly or indirectly in other relevant skills
Art field, is included within the scope of the present invention.
Claims (10)
- The monitoring alarm method 1. one kind is attended a banquet, which is characterized in that it is described attend a banquet monitoring alarm method the following steps are included:The traffic data of attending a banquet of the traffic platform is obtained from the database of traffic platform, and institute is obtained from predetermined server State the status data of attending a banquet of traffic platform；It attends a banquet traffic data and the status data of attending a banquet according to described in, it is determined whether triggering is attended a banquet alarm command；The alarm command if triggering is attended a banquet, alarm command of attending a banquet according to described in, determines corresponding warning strategies, and execute the announcement It is pithy to omit.
- 2. monitoring alarm method of attending a banquet as described in claim 1, which is characterized in that the status data of attending a banquet is known comprising state Other code and state duration, the traffic data of attending a banquet includes the receiving talking number respectively attended a banquet and call number to be dialed, according to institute State attend a banquet traffic data and the status data of attending a banquet, it is determined whether triggering the step of attending a banquet alarm command includes:State recognition code bit is obtained from the status data of attending a banquet in the current state of preset state identification code character respectively attended a banquet Duration；The receiving talking number respectively attended a banquet and call number to be dialed are obtained from the traffic data of attending a banquet, and according to the call respectively attended a banquet Number and call number to be dialed are answered, the total receiving talking number and total call number to be dialed of group of respectively attending a banquet are calculated；According to respectively attend a banquet current state duration, respectively attend a banquet group total receiving talking number and number to be dialed of always conversing, determination be It is no to trigger alarm command of attending a banquet.
- 3. monitoring alarm method of attending a banquet as claimed in claim 2, which is characterized in that the current state that the foundation is respectively attended a banquet is held Continuous duration, the total receiving talking number for group of respectively attending a banquet and number to be dialed of always conversing, it is determined whether trigger the step of attending a banquet alarm command packet It includes:It is abnormal to determine that the current state duration attended a banquet in respectively attending a banquet with the presence or absence of at least one occurs；And determine group of respectively attending a banquet In with the presence or absence of at least one attend a banquet group total receiving talking count existing exception；And it determines in group of respectively attending a banquet with the presence or absence of at least one The total call number to be dialed for group of attending a banquet occurs abnormal；If there is exception in the current state duration attended a banquet in respectively attending a banquet with the presence or absence of at least one, or in group of respectively attending a banquet at least The one total receiving talking for attending a banquet group counts existing exception, or the total call for attending a banquet group in the presence of at least one in group of respectively attending a banquet is dialed and counted It is now abnormal, then trigger alarm command of attending a banquet.
- 4. monitoring alarm method of attending a banquet as described in claim 1, which is characterized in that alarm command of attending a banquet according to described in determines The step of corresponding warning strategies includes:The acquisition instruction triggered mark from the alarm command of attending a banquet, and inquire the instruction triggers label prestored and warning strategies Crucial table is mapped, the corresponding warning strategies of described instruction triggered mark are obtained.
- 5. such as monitoring alarm method of any of claims 1-4 of attending a banquet, which is characterized in that alarm of attending a banquet according to described in Instruction, determines corresponding warning strategies, and after the step of executing the warning strategies, further includes:When receiving the alarm instruction for previewing of alarm prompting personnel triggering of terminal transmission, determine that triggering the alarm preview refers to Whether the role of the alarm prompting personnel of order is located at preset angle colour cell；If the role for triggering the alarm prompting personnel of the alarm instruction for previewing is located at preset angle colour cell, generation, which is attended a banquet, alerts view Figure, and the alarm view of attending a banquet is sent to the terminal and is shown.
- 6. monitoring alarm method of attending a banquet as claimed in claim 5, which is characterized in that the determining triggering alarm preview refers to The step of whether role of the alarm prompting personnel of order is located at preset angle colour cell include:The role-security code of the alarm prompting personnel of the triggering alarm instruction for previewing is obtained, and determines that the role-security code is No is default role-security code；If the role-security code is default role-security code, it is determined that personnel are reminded in the alarm of the triggering alarm instruction for previewing Role be located at preset angle colour cell；If the role-security code is not default role-security code, it is determined that people is reminded in the alarm of the triggering alarm instruction for previewing The role of member is not located at preset angle colour cell.
- 7. monitoring alarm method of attending a banquet as claimed in claim 5, which is characterized in that described to generate the step of attending a banquet alarm view Include:It attends a banquet alarm command according to described in, determines that alarm is attended a banquet；It attends a banquet status data according to described in, generates the panoramic view of attending a banquet comprising respectively attending a banquet, and in the panoramic view of attending a banquet The alarm attend a banquet and be marked, to generate alarm view of attending a banquet.
- The monitoring alarm device 8. one kind is attended a banquet, which is characterized in that the monitoring alarm device of attending a banquet includes:Data acquisition module, for obtaining the traffic data of attending a banquet of the traffic platform from the database of traffic platform, and from The status data of attending a banquet of the traffic platform is obtained in predetermined server；Instruction triggers module, for traffic data and the status data of attending a banquet of attending a banquet according to described in, it is determined whether triggering is attended a banquet Alarm command；Policy enforcement module, if for triggering alarm command of attending a banquet, alarm command of attending a banquet according to described in determines corresponding alarm Strategy, and execute the warning strategies.
- The monitoring alarm equipment 9. one kind is attended a banquet, which is characterized in that the monitoring alarm equipment of attending a banquet include processor, memory, And it is stored in the monitoring alarm program of attending a banquet that can be executed on the memory and by the processor, wherein the monitoring of attending a banquet When alarm program is executed by the processor, realizing the monitoring alarm method of attending a banquet as described in any one of claims 1 to 7 Step.
- 10. a kind of computer readable storage medium, which is characterized in that be stored with prison of attending a banquet on the computer readable storage medium Alert program is charged, wherein realizing such as any one of claims 1 to 7 when the monitoring alarm program of attending a banquet is executed by processor It is described attend a banquet monitoring alarm method the step of.
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| CN201810953906.3A CN109688274A (en) | 2018-08-21 | 2018-08-21 | It attends a banquet monitoring alarm method, apparatus, equipment and computer readable storage medium |
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| CN201810953906.3A CN109688274A (en) | 2018-08-21 | 2018-08-21 | It attends a banquet monitoring alarm method, apparatus, equipment and computer readable storage medium |
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Cited By (1)
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