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CN109447674A - Electronic device, insurance agent target service area determine method and storage medium - Google Patents

Electronic device, insurance agent target service area determine method and storage medium Download PDF

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Publication number
CN109447674A
CN109447674A CN201811020656.4A CN201811020656A CN109447674A CN 109447674 A CN109447674 A CN 109447674A CN 201811020656 A CN201811020656 A CN 201811020656A CN 109447674 A CN109447674 A CN 109447674A
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label
service
insurance agent
cluster
insurance
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周仲昆
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Ping An Life Insurance Company of China Ltd
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Ping An Life Insurance Company of China Ltd
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Priority to CN201811020656.4A priority Critical patent/CN109447674A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201Market modelling; Market analysis; Collecting market data
    • G06Q30/0204Market segmentation
    • G06Q30/0205Location or geographical consideration
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08Insurance

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Abstract

The present invention proposes that electronic device, insurance agent target service area determine method and storage medium, which comprises obtains the service data information of the insurance agent;The service data information of acquisition is analyzed according to the monitor model that preparatory training is completed, to obtain the service label of the insurance agent;Similitude between the zone user label of the service label and predetermined each target service area that are obtained according to predetermined similarity analysis rule analysis has the target area of Priority Service according to the determining similarity analysis insurance agent;The zone identification information of the target area is sent to the client of the insurance agent, so that the insurance agent selects the target service area.Insurance agent's management can be carried out according to the tag attributes of insurance agent, improve procuratorial business efficiency, be conducive to the high speed development of insurance industry.

Description

Electronic device, insurance agent target service area determine method and storage medium
Technical field
The present invention relates to insurance agent's management domain more particularly to a kind of electronic devices, insurance agent's destination service Area determination method and storage medium.
Background technique
With the enhancing of people's insurance awareness, insurance industry has also obtained development at full speed.However, current insurance agent Also there is certain blindness for the selection of target service area, it can not be by the client of the actual conditions of itself and target area Distribution is efficiently matched, for example, being currently by by client's phase by taking the telemarketing business of insurance agent's progress as an example After closing information labels, each telemarketing personnel are distributed to according to the mode provided at random, and telemarketing personnel can only be according to obtaining The customer information obtained carries out corresponding telemarketing, causes sales force that cannot play the marketing being respectively good at well, reduces The success rate of sale.To sum up, to the traffic assignments of insurance agent, there are certain drawbacks at present, are unfavorable for the high speed hair of industry Exhibition demand.
Summary of the invention
In view of this, the present invention proposes that a kind of electronic device, insurance agent target service area determine method and storage Medium can be improved procuratorial business efficiency, be conducive to the high speed development of insurance industry.
Firstly, to achieve the above object, the present invention proposes a kind of electronic device, the electronic device include memory and The processor connecting with the memory, the processor are used to execute the insurance agent's target clothes stored on the memory Business region determines program, and the insurance agent target service area, which determines, realizes following step when program is executed by the processor It is rapid:
A1, after receiving the request for obtaining target service area that insurance agent sends, obtain the insurance agent's Service data information;
A2, the service data information of acquisition is analyzed according to the monitor model that training is completed in advance, to obtain the guarantor The procuratorial service label in danger;
A3, the service label obtained according to predetermined similarity analysis rule analysis and predetermined each target Similitude between the zone user label of coverage, if having the zone user label and the business mark of target service area The similitude of label is greater than or equal to predefined similarity threshold, it is determined that the insurance agent has the Priority Service target area The permission in domain;
A4, the client that the zone identification information of the target area is sent to the insurance agent, for the insurance generation Reason person selects the target service area.
Preferably, in the step A2, the monitor model that the preparatory training is completed is density-based algorithms, The step A2 includes:
Respectively using each service feature data as the centre data of a cluster, using predefined time interval as cluster half Diameter forms multiple clusters;
Judge to cluster distribution a little in each cluster respectively, if be only distributed in a cluster less than the first preset quantity Cluster points, it is determined that the service feature data in the cluster are scatterplot, and the scatterplot corresponds to insurance agent's degree of association not High service feature data, by the service feature data in the cluster not as the service label of the insurance agent;
If the cluster points greater than first preset quantity are distributed in a cluster, then it is assumed that the business in the cluster is special It levies data and the degree of association of the insurance agent is higher, using the service feature data in the cluster as the business of the insurance agent Label.
Preferably, in the step A3, the business obtained according to predetermined similarity analysis rule analysis The step of similitude between label and the zone user label of predetermined each target service area includes:
The service label of the insurance agent is normalized, with obtain the service label of the insurance agent to Measure a;
Each region user tag is normalized respectively, to obtain different zone user label vector bi
By vector a and each vector biCosine similarity calculation formula is substituted into, respectively to calculate outgoing vector a respectively at each Vector biSimilitude.
Preferably, the described the step of service label of the insurance agent is normalized, includes:
Initial value is assigned respectively according to the service label that predefined assignment rule is the insurance agent, to obtain difference The corresponding business numerical value of service label;
Obtained each business numerical value is ranked up according to predefined ordering rule, obtains First ray value;
The sum of each numerical value in the First ray value is calculated, is removed respectively with each numerical value in the First ray value With the sum of the numerical value being calculated, the second sequential value is generated, the corresponding vector of second sequential value is the vector a。
Preferably, described the step of each region user tag is normalized, includes:
It is that each region user tag assigns initial value respectively according to the predefined assignment rule, it is different to obtain The corresponding area label numerical value of zone user label;
Obtained each region label numerical value is ranked up according to the predefined ordering rule respectively, is obtained each The corresponding third sequential value of area label numerical value;
The sum of each area label numerical value in each third sequential value is calculated separately, to obtain corresponding each region number of tags The sum of value;
Respectively with each region label numerical value in the third sequential value divided by the corresponding region label numerical value being calculated Sum, generate the 4th different sequential values;The corresponding vector of 4th sequential value is the vector bi
In addition, to achieve the above object, the present invention proposes that a kind of insurance agent target service area determines method, described Method includes the following steps:
S1, after receiving the request for obtaining target service area that insurance agent sends, obtain the insurance agent's Service data information;
S2, the service data information of acquisition is analyzed according to the monitor model that training is completed in advance, to obtain the guarantor The procuratorial service label in danger;
S3, the service label obtained according to predetermined similarity analysis rule analysis and predetermined each target Similitude between the zone user label of coverage, if having the zone user label and the business mark of target service area The similitude of label is greater than or equal to predefined similarity threshold, it is determined that the insurance agent has the Priority Service target area The permission in domain;
S4, the client that the zone identification information of the target area is sent to the insurance agent, for the insurance generation Reason person selects the target service area.
Preferably, in the step S2, the monitor model that the preparatory training is completed is density-based algorithms, The step S2 includes:
Respectively using each service feature data as the centre data of a cluster, using predefined time interval as cluster half Diameter forms multiple clusters;
Judge to cluster distribution a little in each cluster respectively, if be only distributed in a cluster less than the first preset quantity Cluster points, it is determined that the service feature data in the cluster are scatterplot, and the scatterplot corresponds to insurance agent's degree of association not High service feature data, by the service feature data in the cluster not as the service label of the insurance agent;
If the cluster points greater than first preset quantity are distributed in a cluster, then it is assumed that the business in the cluster is special It levies data and the degree of association of the insurance agent is higher, using the service feature data in the cluster as the business of the insurance agent Label.
Preferably, in the step A3, the business obtained according to predetermined similarity analysis rule analysis The step of similitude between label and the zone user label of predetermined each target service area includes:
The service label of the insurance agent is normalized, with obtain the service label of the insurance agent to Measure a;
Each region user tag is normalized respectively, to obtain different zone user label vector bi
By vector a and each vector biCosine similarity calculation formula is substituted into, respectively to calculate outgoing vector a respectively at each Vector biSimilitude.
Preferably, the described the step of service label of the insurance agent is normalized, includes:
Initial value is assigned respectively according to the service label that predefined assignment rule is the insurance agent, to obtain difference The corresponding business numerical value of service label;
Obtained each business numerical value is ranked up according to predefined ordering rule, obtains First ray value;
The sum of each numerical value in the First ray value is calculated, is removed respectively with each numerical value in the First ray value With the sum of the numerical value being calculated, the second sequential value is generated, the corresponding vector of second sequential value is the vector a;
Described the step of each region user tag is normalized includes:
It is that each region user tag assigns initial value respectively according to the predefined assignment rule, it is different to obtain The corresponding area label numerical value of zone user label;
Obtained each region label numerical value is ranked up according to the predefined ordering rule respectively, is obtained each The corresponding third sequential value of area label numerical value;
The sum of each area label numerical value in each third sequential value is calculated separately, to obtain corresponding each region number of tags The sum of value;
Respectively with each region label numerical value in the third sequential value divided by the corresponding region label numerical value being calculated Sum, generate the 4th different sequential values;The corresponding vector of 4th sequential value is the vector bi
In addition, to achieve the above object, the present invention proposes a kind of computer readable storage medium, described computer-readable to deposit Storage media is stored with insurance agent target service area and determines program, and the insurance agent target service area determines program It can be executed by least one processor, so that at least one described processor executes insurance agent's destination service as described above The step of area determination method.
Electronic device proposed by the invention, insurance agent target service area determine method and storage medium, first After the request of acquisition target service area for receiving insurance agent's transmission, the business datum letter of the insurance agent is obtained Breath;Then the service data information of acquisition is analyzed according to the monitor model that training is completed in advance, to obtain insurance generation Manage the service label of people;Secondly the service label obtained according to predetermined similarity analysis rule analysis with it is predetermined Similitude between the zone user label of each target service area, if having zone user label and the institute of target service area The similitude for stating service label is greater than or equal to predefined similarity threshold, it is determined that the insurance agent has Priority Service The permission of the target area;The zone identification information of the target area is finally sent to the client of the insurance agent, with The target service area is selected for the insurance agent.Insurance agent's pipe can be carried out according to the tag attributes of insurance agent Reason, improves procuratorial business efficiency, is conducive to the high speed development of insurance industry.
Detailed description of the invention
Fig. 1 is the schematic diagram of the optional hardware structure of electronic device one proposed by the present invention;
Fig. 2 is the program module that insurance agent target service area determines program in one embodiment of electronic device of the present invention Schematic diagram;
Fig. 3 is the implementation flow chart that insurance agent target service area of the present invention determines method preferred embodiment.
The embodiments will be further described with reference to the accompanying drawings for the realization, the function and the advantages of the object of the present invention.
Specific embodiment
In order to make the objectives, technical solutions, and advantages of the present invention clearer, with reference to the accompanying drawings and embodiments, right The present invention is further elaborated.It should be appreciated that described herein, specific examples are only used to explain the present invention, not For limiting the present invention.Based on the embodiments of the present invention, those of ordinary skill in the art are not before making creative work Every other embodiment obtained is put, shall fall within the protection scope of the present invention.
It should be noted that the description for being related to " first ", " second " etc. in the present invention is used for description purposes only, and cannot It is interpreted as its relative importance of indication or suggestion or implicitly indicates the quantity of indicated technical characteristic.Define as a result, " the One ", the feature of " second " can explicitly or implicitly include at least one of the features.In addition, the skill between each embodiment Art scheme can be combined with each other, but must be based on can be realized by those of ordinary skill in the art, when technical solution Will be understood that the combination of this technical solution is not present in conjunction with there is conflicting or cannot achieve when, also not the present invention claims Protection scope within.
As shown in fig.1, being the optional hardware structure schematic diagram of electronic device one proposed by the present invention.In the present embodiment, Electronic device 10 may include, but be not limited only to, and connection memory 11, processor 12, net can be in communication with each other by communication bus 14 Network interface 13.It should be pointed out that Fig. 1 illustrates only the electronic device 10 with component 11-14, it should be understood that simultaneously All components shown realistic are not applied, the implementation that can be substituted is more or less component.
Wherein, memory 11 includes at least a type of computer readable storage medium, computer readable storage medium Including flash memory, hard disk, multimedia card, card-type memory (for example, SD or DX memory etc.), random access storage device (RAM), quiet State random access storage device (SRAM), electrically erasable programmable read-only memory (EEPROM), can be compiled read-only memory (ROM) Journey read-only memory (PROM), magnetic storage, disk, CD etc..In some embodiments, memory 11 can be electronics dress Set 10 internal storage unit, such as the hard disk or memory of electronic device 10.In further embodiments, memory 11 can also be with It is the outer packet storage device of electronic device 10, such as the plug-in type hard disk being equipped on electronic device 10, intelligent memory card (Smart Media Card, SMC), secure digital (Secure Digital, SD) card, flash card (Flash Card) etc..Certainly, it stores Device 11 can also both including electronic device 10 internal storage unit and also including its outer packet storage device.In the present embodiment, storage Device 11 is installed on the operating system and types of applications software of electronic device 10, such as insurance agent's target clothes commonly used in storage Business region determines program etc..It has exported or will export all kinds of in addition, memory 11 can be also used for temporarily storing Data.
Processor 12 can be in some embodiments central processing unit (Central Processing Unit, CPU), Controller, microcontroller, microprocessor or other data processing chips.Processor 12 is commonly used in control electronic device 10 Overall operation.In the present embodiment, program code or processing data of the processor 12 for being stored in run memory 11, such as The insurance agent target service area of operation determines program etc..
Network interface 13 may include radio network interface or wired network interface, and network interface 13 is commonly used in filling in electronics It sets and establishes communication connection between 10 and other electronic equipments.
Communication bus 14 is for realizing the communication connection between component 11-13.
Fig. 1 illustrates only the electronic device that program is determined with component 11-14 and insurance agent target service area 10, it should be understood that it is not required for implementing all components shown, more or less groups of the implementation that can be substituted Part.
Optionally, electronic device 10 can also include user interface (not shown in figure 1), and user interface may include display Device, input unit such as keyboard, wherein user interface can also be including standard wireline interface and wireless interface etc..
Optionally, in some embodiments, display can be light-emitting diode display, liquid crystal display, touch control type LCD and show Device and OLED touch device etc..Further, display is alternatively referred to as display screen or display unit, for being shown in electronic device Information is handled in 10 and for showing visual user interface.
Optionally, in some embodiments, electronic device 10 can also include that audio unit (does not show in audio unit Fig. 1 Out), audio unit can be in call signal reception pattern, call mode, logging mode, speech recognition mould in electronic device 10 When under the isotypes such as formula, broadcast reception mode, received or storage audio data is converted into audio signal;Further Ground, electronic device 10 can also include audio output unit, and the audio signal that audio output unit converts audio unit exports, And audio output unit can also provide the relevant audio output of specific function that executes to electronic device 10 (such as calling is believed Number receive sound, message sink sound etc.), audio output unit may include loudspeaker, buzzer etc..
Optionally, in some embodiments, electronic device 10 can also include alarm unit (not shown), alarm list Member can provide output and the generation of event is notified electron device 10.Typical event may include calling reception, message Reception, key signals input, touch input etc..Other than audio or video export, alarm unit can be with different sides Formula provides output with the generation of notification event.For example, alarm unit can provide output in the form of vibration, exhaled when receiving Cry, message or it is some other can make electronic device 10 enter communication pattern when, alarm unit can provide tactile output (that is, Vibration) to notify to user.
In one embodiment, the insurance agent target service area stored in memory 11 determines program by processor 12 When execution, following operation is realized:
A1, after receiving the request for obtaining target service area that insurance agent sends, obtain the insurance agent's Service data information;
Specifically, insurance agent refers to the delegable according to the insurer, acts on behalf of it and manages insurance business, and collects generation The people of reason expense.Insurance agent carries out business activity in the range of the insurer authorizes with the name of the insurer, including solicits The promotion activity of business, receives to insure, and founds binder or insurance policy out, withholds insurance premium, and agency surveys Claims Resolution etc..Agency Expense is paid generally according to portfolio ratio.According to scope of business difference, insurance agent can be divided into general agent, place agency People and surveying agent etc..The mode of agency has the only dedicated proxies for agent for insurance company's business, and independent management can be same When for more agent for insurance company's business independent agency etc..In the present embodiment, insurance agent, which refers to, is mainly engaged in insurance The sales force of sales service.It is understood that performance of the insurance company generally for examination insurance agent, in business pipe The service data information of each insurance agent is stored in reason system, it in the present embodiment, can be from the business of insurance company The service data information of the insurance agent is got in management system.It specifically, can be according to the identity of the insurance agent Identification information, such as telephone number, name, work number, are inquired in the business management system, to inquire and the body The service data information that part identification information matches, specifically, in the present embodiment, the service data information includes multiple industry Business characteristic, the service feature data have respectively gone out the client gender of declaration form, age, occupation, place city, declaration form class Not etc..
A2, the service data information of acquisition is analyzed according to the monitor model that training is completed in advance, to obtain the guarantor The procuratorial service label in danger;
Specifically, in the present embodiment, the monitor model that the preparatory training is completed is clustering algorithm, such as based on density Clustering algorithm.Cluster point can be carried out to the service data information of the insurance agent using density-based algorithms Analysis, specifically, respectively using each service feature data of the insurance agent as a cluster, and the number occurred with each cluster Polymerization analysis is carried out, multiple clusters are obtained.Include centre data and cluster radius in each cluster, also includes in each cluster Others cluster point, other described cluster points are distributed in using the centre data as the center of circle, using the cluster radius as the circle of radius It is interior, represent the density value of centre data appearance.In the present embodiment, in respectively using each service feature data as a cluster Calculation evidence forms multiple clusters using predefined time interval as cluster radius, can judge minute of cluster point in each cluster respectively Cloth, if the cluster points less than the first preset quantity are only distributed in a cluster, such as 4 scatterplot, then it is assumed that in the cluster Service feature data are scatterplot, and the scatterplot corresponds to the not high service feature data of insurance agent's degree of association, by the cluster In service feature data not as the insurance agent service label;If be distributed in a cluster pre- greater than described first If the cluster of quantity is counted, then it is assumed that service feature data in the cluster and the degree of association of the insurance agent are higher, by the cluster In service label of the service feature data as the insurance agent.
A3, the service label obtained according to predetermined similarity analysis rule analysis and predetermined each target Similitude between the zone user label of coverage, if having the zone user label and the business mark of target service area The similitude of label is greater than or equal to predefined similarity threshold, it is determined that the insurance agent has the Priority Service target area The permission in domain;
It is understood that in the present embodiment, the determination method of the zone user label includes:
Historical user's behavioral data of target area is obtained, and extracts being used for of including in historical user's behavioral data The label keyword of user tag is described;In the present embodiment, the label keyword includes at least one of the following: user year Age, gender, occupation, area, the information of purchase insurance, online shopping record etc.;
Clustering is carried out according to the label keyword that predetermined clustering algorithm will acquire, to obtain the target area The zone user label in domain;It is understood that the user of a target area can have multiple regions user tag, Ke Yiding The multiple regions user tag of the same target area of justice is user tag collection, and by determining that service label and user are marked respectively The similitude between each region user tag concentrated is signed, to determine whether insurance agent has the Priority Service target area The permission in domain.The predetermined clustering algorithm can be partitioning, stratification, density algorithm, graph theory clustering method, grid and calculate The common clustering algorithm such as method and model algorithm, does not do specific detailed description in the present embodiment.
The service label obtained according to predetermined similarity analysis rule analysis and predetermined each mesh The step of marking the similitude between the zone user label of coverage includes: to return the service label of the insurance agent One change processing, the corresponding primary vector a of service label to obtain the insurance agent;Respectively by each region user tag into Row normalized, to obtain the corresponding secondary vector b of different zone user labelsi, wherein 0,1,2 ... n of i; By vector a and each vector biCosine similarity calculation formula is substituted into, respectively to calculate outgoing vector a respectively at each vector bi's Similitude;Further, the cosine similarity calculation formula are as follows:
Wherein, vector a is the corresponding primary vector of the procuratorial service label of Insurance personnel, vector biFor region use The corresponding secondary vector of family label, in the present embodiment, vector a are that place is normalized in the service label of insurance agent Reason, obtained primary vector, vector biFor the secondary vector obtained later is normalized in zone user label.
Specifically, the described the step of service label of the insurance agent is normalized, includes:
Initial value is assigned respectively according to the service label that predefined assignment rule is the insurance agent, to obtain not The corresponding business numerical value with service label;
Obtained each business numerical value is ranked up according to predefined ordering rule, obtains First ray value;
The sum of each numerical value in the First ray value is calculated, is removed respectively with each numerical value in the First ray value With the sum of the numerical value being calculated, the second sequential value is generated;The corresponding vector of second sequential value is the vector a。
Described the step of each region user tag is normalized includes:
It is that each region user tag assigns initial value respectively according to the predefined assignment rule, to obtain not The corresponding area label numerical value with region user tag;
Obtained each region label numerical value is ranked up according to the predefined ordering rule respectively, is obtained each The corresponding third sequential value of area label numerical value;
The sum of each area label numerical value in each third sequential value is calculated separately, to obtain corresponding each region number of tags The sum of value;
Respectively with each region label numerical value in the third sequential value divided by the corresponding region label numerical value being calculated Sum, generate the 4th different sequential values;The corresponding vector of 4th sequential value is the vector bi
Specifically, the predefined assignment rule can be, such as the gender of predefined user is that female is then assigned a value of 1, The gender of user is that male is then assigned a value of 1, and further, such as the occupation of predefined user is that teacher is then assigned a value of 2, the duty of user Industry is that doctor is then assigned a value of 3 etc.;The predefined ordering rule can be, such as age, gender, occupation, area, declaration form Information etc..Due to the Insurance personnel service label and the zone user label be normalized In the process, using identical assignment rule and ordering rule, so after normalized, it can be according to similarity analysis side Method is analyzed to obtain the similitude between the service label and the zone user label, thus similar according to what is be calculated Property, further determine that the permission whether Insurance personnel there is preferential selection to service the target area.
A4, the client that the zone identification information of the target area is sent to the Insurance personnel, for the insurance Practitioner selects the target service area.
Specifically, in the present embodiment, the zone identification information of the target area can be, preparatory customized mark Information, such as predefined area code, area identification building name, the title etc. in region.
By above-mentioned thing embodiment it is found that electronic device proposed by the present invention, is firstly received obtaining for insurance agent's transmission After taking the request of target service area, the service data information of the insurance agent is obtained;Then it is completed according to training in advance Monitor model analyzes the service data information of acquisition, to obtain the service label of the insurance agent;Secondly according to pre- It uses in the region of service label and predetermined each target service area that first determining similarity analysis rule analysis obtains Similitude between the label of family, if having a zone user label of target service area and the similitude of the service label be greater than or Equal to predefined similarity threshold, it is determined that the insurance agent has the permission of the Priority Service target area;Finally will The zone identification information of the target area is sent to the client of the insurance agent, so that the insurance agent selects the target Coverage.Insurance agent's management can be carried out according to the tag attributes of insurance agent, improve procuratorial business efficiency, Be conducive to the high speed development of insurance industry.
In addition, insurance agent target service area of the invention determines function that program is realized according to its each section not Together, it can be described with program module with the same function.It please refers to shown in Fig. 2, is one embodiment of electronic device of the present invention Middle insurance agent target service area determines the program module schematic diagram of program.In the present embodiment, insurance agent's target clothes Business region determines the difference for the function that program is realized according to its each section, can be divided into and obtain module 201, analysis module 202, determining module 203 and sending module 204.By above description it is found that the so-called program module of the present invention is to refer to The series of computation machine program instruction section for completing specific function, than program more suitable for describing insurance agent target service area Determine implementation procedure of the program in electronic device 10.The functions or operations step that the module 201-204 is realized with it is upper Text is similar, and and will not be described here in detail, illustratively, such as wherein:
Module 201 is obtained to be used to divide the service data information of acquisition according to the monitor model that training is completed in advance Analysis, to obtain the service label of the insurance agent;
Analysis module 202 is used to obtain the content information of each Email in the mailing list information respectively, and Word segmentation processing is carried out according to content information of the preset participle mode to acquisition, to extract the content information of each Email Corresponding keyword;
Service label that determining module 203 is used to be obtained according to predetermined similarity analysis rule analysis and in advance really Similitude between the zone user label of fixed each target service area, if there is the zone user label of target service area It is greater than or equal to predefined similarity threshold with the similitude of the service label, it is determined that the insurance agent has preferential Service the permission of the target area;
Sending module 204 is used to for the zone identification information of the target area being sent to the client of the Insurance personnel End, so that the Insurance personnel selects the target service area.
In addition, the present invention also proposes that a kind of insurance agent target service area determines method, please refer to shown in Fig. 3, institute It states insurance agent target service area and determines that method includes the following steps:
S301, after receiving the request for obtaining target service area that insurance agent sends, the insurance agent is obtained Service data information;
Specifically, insurance agent refers to the delegable according to the insurer, acts on behalf of it and manages insurance business, and collects generation The people of reason expense.Insurance agent carries out business activity in the range of the insurer authorizes with the name of the insurer, including solicits The promotion activity of business, receives to insure, and founds binder or insurance policy out, withholds insurance premium, and agency surveys Claims Resolution etc..Agency Expense is paid generally according to portfolio ratio.According to scope of business difference, insurance agent can be divided into general agent, place agency People and surveying agent etc..The mode of agency has the only dedicated proxies for agent for insurance company's business, and independent management can be same When for more agent for insurance company's business independent agency etc..In the present embodiment, insurance agent, which refers to, is mainly engaged in insurance The sales force of sales service.It is understood that performance of the insurance company generally for examination insurance agent, in business pipe The service data information of each insurance agent is stored in reason system, it in the present embodiment, can be from the business of insurance company The service data information of the insurance agent is got in management system.It specifically, can be according to the identity of the insurance agent Identification information, such as telephone number, name, work number, are inquired in the business management system, to inquire and the body The service data information that part identification information matches, specifically, in the present embodiment, the service data information includes multiple industry Business characteristic, the service feature data have respectively gone out the client gender of declaration form, age, occupation, place city, declaration form class Not etc..
S302, the service data information of acquisition is analyzed according to the monitor model that training is completed in advance, to be somebody's turn to do The service label of insurance agent;
Specifically, in the present embodiment, the monitor model that the preparatory training is completed is clustering algorithm, such as based on density Clustering algorithm.Cluster point can be carried out to the service data information of the insurance agent using density-based algorithms Analysis, specifically, respectively using each service feature data of the insurance agent as a cluster, and the number occurred with each cluster Polymerization analysis is carried out, multiple clusters are obtained.Include centre data and cluster radius in each cluster, also includes in each cluster Others cluster point, other described cluster points are distributed in using the centre data as the center of circle, using the cluster radius as the circle of radius It is interior, represent the density value of centre data appearance.In the present embodiment, in respectively using each service feature data as a cluster Calculation evidence forms multiple clusters using predefined time interval as cluster radius, can judge minute of cluster point in each cluster respectively Cloth, if the cluster points less than the first preset quantity are only distributed in a cluster, such as 4 scatterplot, then it is assumed that in the cluster Service feature data are scatterplot, and the scatterplot corresponds to the not high service feature data of insurance agent's degree of association, by the cluster In service feature data not as the insurance agent service label;If be distributed in a cluster pre- greater than described first If the cluster of quantity is counted, then it is assumed that service feature data in the cluster and the degree of association of the insurance agent are higher, by the cluster In service label of the service feature data as the insurance agent.
S303, the service label and predetermined each mesh obtained according to predetermined similarity analysis rule analysis The similitude between the zone user label of coverage is marked, if having the zone user label of target service area and the business The similitude of label is greater than or equal to predefined similarity threshold, it is determined that the insurance agent has the Priority Service target The permission in region;
It is understood that in the present embodiment, the determination method of the zone user label includes:
Historical user's behavioral data of target area is obtained, and extracts being used for of including in historical user's behavioral data The label keyword of user tag is described;In the present embodiment, the label keyword includes at least one of the following: user year Age, gender, occupation, area, the information of purchase insurance, online shopping record etc.;
Clustering is carried out according to the label keyword that predetermined clustering algorithm will acquire, to obtain the target area The zone user label in domain;It is understood that the user of a target area can have multiple regions user tag, Ke Yiding The multiple regions user tag of the same target area of justice is user tag collection, and by determining that service label and user are marked respectively The similitude between each region user tag concentrated is signed, to determine whether insurance agent has the Priority Service target area The permission in domain.The predetermined clustering algorithm can be partitioning, stratification, density algorithm, graph theory clustering method, grid and calculate The common clustering algorithm such as method and model algorithm, does not do specific detailed description in the present embodiment.
The service label obtained according to predetermined similarity analysis rule analysis and predetermined each mesh The step of marking the similitude between the zone user label of coverage includes: to return the service label of the insurance agent One change processing, the corresponding primary vector a of service label to obtain the insurance agent;Respectively by each region user tag into Row normalized, to obtain the corresponding secondary vector b of different zone user labelsi, wherein 0,1,2 ... n of i; By vector a and each vector biCosine similarity calculation formula is substituted into, respectively to calculate outgoing vector a respectively at each vector bi's Similitude;Further, the cosine similarity calculation formula are as follows:
Wherein, vector a is the corresponding primary vector of the procuratorial service label of Insurance personnel, vector biFor region use The corresponding secondary vector of family label, in the present embodiment, vector a are that place is normalized in the service label of insurance agent Reason, obtained primary vector, vector biFor the secondary vector obtained later is normalized in zone user label.
Specifically, the described the step of service label of the insurance agent is normalized, includes:
Initial value is assigned respectively according to the service label that predefined assignment rule is the insurance agent, to obtain not The corresponding business numerical value with service label;
Obtained each business numerical value is ranked up according to predefined ordering rule, obtains First ray value;
The sum of each numerical value in the First ray value is calculated, is removed respectively with each numerical value in the First ray value With the sum of the numerical value being calculated, the second sequential value is generated;The corresponding vector of second sequential value is the vector a。
Described the step of each region user tag is normalized includes:
It is that each region user tag assigns initial value respectively according to the predefined assignment rule, to obtain not The corresponding area label numerical value with region user tag;
Obtained each region label numerical value is ranked up according to the predefined ordering rule respectively, is obtained each The corresponding third sequential value of area label numerical value;
The sum of each area label numerical value in each third sequential value is calculated separately, to obtain corresponding each region number of tags The sum of value;
Respectively with each region label numerical value in the third sequential value divided by the corresponding region label numerical value being calculated Sum, generate the 4th different sequential values;The corresponding vector of 4th sequential value is the vector bi
Specifically, the predefined assignment rule can be, such as the gender of predefined user is that female is then assigned a value of 1, The gender of user is that male is then assigned a value of 1, and further, such as the occupation of predefined user is that teacher is then assigned a value of 2, the duty of user Industry is that doctor is then assigned a value of 3 etc.;The predefined ordering rule can be, such as age, gender, occupation, area, declaration form Information etc..Due to the Insurance personnel service label and the zone user label be normalized In the process, using identical assignment rule and ordering rule, so after normalized, it can be according to similarity analysis side Method is analyzed to obtain the similitude between the service label and the zone user label, thus similar according to what is be calculated Property, further determine that the permission whether Insurance personnel there is preferential selection to service the target area.
S304, the client that the zone identification information of the target area is sent to the Insurance personnel, for the guarantor Dangerous practitioner selects the target service area.
Specifically, in the present embodiment, the zone identification information of the target area can be, preparatory customized mark Information, such as predefined area code, area identification building name, the title etc. in region.
By above-mentioned thing embodiment it is found that insurance agent target service area proposed by the present invention determines method, connect first After the request of acquisition target service area for receiving insurance agent's transmission, the service data information of the insurance agent is obtained; Then the service data information of acquisition is analyzed according to the monitor model that training is completed in advance, to obtain the insurance agent Service label;Secondly the service label obtained according to predetermined similarity analysis rule analysis with it is predetermined each Similitude between the zone user label of target service area, if having the zone user label of target service area and the industry The similitude of business label is greater than or equal to predefined similarity threshold, it is determined that the insurance agent has the Priority Service mesh Mark the permission in region;The zone identification information of the target area is finally sent to the client of the insurance agent, for this Insurance agent selects the target service area.Insurance agent's management can be carried out according to the tag attributes of insurance agent, Procuratorial business efficiency is improved, the high speed development of insurance industry is conducive to.
In addition, the present invention also proposes a kind of computer readable storage medium, stored on the computer readable storage medium There is insurance agent target service area to determine program, the insurance agent target service area determines that program is held by processor Following operation is realized when row:
After the request of acquisition target service area for receiving insurance agent's transmission, the business of the insurance agent is obtained Data information;
The service data information of acquisition is analyzed according to the monitor model that preparatory training is completed, to obtain insurance generation Manage the service label of people;
The service label and predetermined each target obtained according to predetermined similarity analysis rule analysis takes Similitude between the zone user label in business region, if having the zone user label and the service label of target service area Similitude be greater than or equal to predefined similarity threshold, it is determined that the insurance agent have the Priority Service target area Permission;
The zone identification information of the target area is sent to the client of the insurance agent, for the insurance agent Select the target service area.
Computer readable storage medium of the present invention is firstly received the acquisition target service area of insurance agent's transmission After request, the service data information of the insurance agent is obtained;Then according to the monitor model that training is completed in advance to acquisition Service data information is analyzed, to obtain the service label of the insurance agent;Secondly according to predetermined similitude point It is similar between the service label and the zone user label of predetermined each target service area that analysis rule analysis obtains Property, if there have the zone user label of target service area to be greater than or equal to the similitude of the service label to be predefined similar Property threshold value, it is determined that the insurance agent have the Priority Service target area permission;Finally by the region of the target area Identification information is sent to the client of the insurance agent, so that the insurance agent selects the target service area.It being capable of root Insurance agent's management is carried out according to the tag attributes of insurance agent, procuratorial business efficiency is improved, is conducive to insurance industry High speed development.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side Method can be realized by means of software and necessary general hardware platform, naturally it is also possible to by hardware, but in many cases The former is more preferably embodiment.Based on this understanding, technical solution of the present invention substantially in other words does the prior art The part contributed out can be embodied in the form of software products, which is stored in a storage medium In (such as ROM/RAM, magnetic disk, CD), including some instructions are used so that a terminal device (can be mobile phone, computer, clothes Business device, air conditioner or the network equipment etc.) execute method described in each embodiment of the present invention.The above is only of the invention excellent Embodiment is selected, is not intended to limit the scope of the invention, it is all using made by description of the invention and accompanying drawing content etc. Structure or equivalent process transformation are imitated, is applied directly or indirectly in other relevant technical fields, and is similarly included in the present invention Scope of patent protection in.

Claims (10)

1. a kind of electronic device, which is characterized in that the electronic device includes memory and the processing that connect with the memory Device, the processor determine program, the guarantor for executing the insurance agent target service area stored on the memory Dangerous agent target service area, which determines, realizes following steps when program is executed by the processor:
A1, after receiving the request for obtaining target service area that insurance agent sends, the business of the insurance agent is obtained Data information;
A2, the service data information of acquisition is analyzed according to the monitor model that training is completed in advance, to obtain insurance generation Manage the service label of people;
A3, the service label obtained according to predetermined similarity analysis rule analysis and predetermined each destination service Similitude between the zone user label in region, if having the zone user label of target service area and the service label Similitude is greater than or equal to predefined similarity threshold, it is determined that the insurance agent has the Priority Service target area Permission;
A4, the client that the zone identification information of the target area is sent to the insurance agent, for the insurance agent Select the target service area.
2. electronic device as described in claim 1, which is characterized in that in the step A2, what the preparatory training was completed Monitor model is density-based algorithms, and the step A2 includes:
Respectively using each service feature data as the centre data of a cluster, using predefined time interval as cluster radius, shape At multiple clusters;
Judge to cluster distribution a little in each cluster respectively, if the cluster less than the first preset quantity is only distributed in a cluster Points, it is determined that the service feature data in the cluster are scatterplot, and it is not high that the scatterplot corresponds to insurance agent's degree of association Service feature data, by the service feature data in the cluster not as the service label of the insurance agent;
If the cluster points greater than first preset quantity are distributed in a cluster, then it is assumed that the service feature number in the cluster According to higher with the degree of association of the insurance agent, using the service feature data in the cluster as the business mark of the insurance agent Label.
3. electronic device as described in claim 1, which is characterized in that described according to predetermined in the step A3 Service label that similarity analysis rule analysis obtains and the zone user label of predetermined each target service area it Between similitude the step of include:
The service label of the insurance agent is normalized, to obtain the service label vector a of the insurance agent;
Each region user tag is normalized respectively, to obtain different zone user label vector bi
By vector a and each vector biCosine similarity calculation formula is substituted into, respectively to calculate outgoing vector a respectively at each vector biSimilitude.
4. electronic device as claimed in claim 3, which is characterized in that described to return the service label of the insurance agent One includes: the step of changing processing
Initial value is assigned respectively according to the service label that predefined assignment rule is the insurance agent, to obtain different business The corresponding business numerical value of label;
Obtained each business numerical value is ranked up according to predefined ordering rule, obtains First ray value;
The sum of each numerical value in the First ray value is calculated, respectively with each numerical value in the First ray value divided by institute It states the sum of the numerical value being calculated, generates the second sequential value, the corresponding vector of second sequential value is the vector a.
5. electronic device as claimed in claim 4, which is characterized in that described that place is normalized in each region user tag The step of reason includes:
It is that each region user tag assigns initial value respectively according to the predefined assignment rule, to obtain different regions The corresponding area label numerical value of user tag;
Obtained each region label numerical value is ranked up according to the predefined ordering rule respectively, obtains each region The corresponding third sequential value of label numerical value;
The sum of each area label numerical value in each third sequential value is calculated separately, to obtain corresponding each region label numerical value With;
Respectively with each region label numerical value in the third sequential value divided by the sum for the corresponding region label numerical value being calculated, Generate the 4th different sequential values;The corresponding vector of 4th sequential value is the vector bi
6. a kind of insurance agent target service area determines method, which is characterized in that described method includes following steps:
S1, after receiving the request for obtaining target service area that insurance agent sends, the business of the insurance agent is obtained Data information;
S2, the service data information of acquisition is analyzed according to the monitor model that training is completed in advance, to obtain insurance generation Manage the service label of people;
S3, the service label obtained according to predetermined similarity analysis rule analysis and predetermined each destination service Similitude between the zone user label in region, if having the zone user label of target service area and the service label Similitude is greater than or equal to predefined similarity threshold, it is determined that the insurance agent has the Priority Service target area Permission;
S4, the zone identification information of the target area is sent to the procuratorial client of the Insurance personnel, for the guarantor The dangerous deputy selection target service area.
7. insurance agent target service area as claimed in claim 6 determines method, which is characterized in that in the step S2 In, the monitor model that the preparatory training is completed is density-based algorithms, and the step S2 includes:
Respectively using each service feature data as the centre data of a cluster, using predefined time interval as cluster radius, shape At multiple clusters;
Judge to cluster distribution a little in each cluster respectively, if the cluster less than the first preset quantity is only distributed in a cluster Points, it is determined that the service feature data in the cluster are scatterplot, and it is not high that the scatterplot corresponds to insurance agent's degree of association Service feature data, by the service feature data in the cluster not as the service label of the insurance agent;
If the cluster points greater than first preset quantity are distributed in a cluster, then it is assumed that the service feature number in the cluster According to higher with the degree of association of the insurance agent, using the service feature data in the cluster as the business mark of the insurance agent Label.
8. insurance agent target service area as claimed in claim 7 determines method, which is characterized in that in the step A3 In, the service label obtained according to predetermined similarity analysis rule analysis and predetermined each destination service The step of similitude between the zone user label in region includes:
The service label of the insurance agent is normalized, to obtain the service label vector a of the insurance agent;
Each region user tag is normalized respectively, to obtain different zone user label vector bi
By vector a and each vector biCosine similarity calculation formula is substituted into, respectively to calculate outgoing vector a respectively at each vector biSimilitude.
9. insurance agent target service area as claimed in claim 8 determines method, which is characterized in that described by the insurance The step of procuratorial service label is normalized include:
Initial value is assigned respectively according to the service label that predefined assignment rule is the insurance agent, to obtain different business The corresponding business numerical value of label;
Obtained each business numerical value is ranked up according to predefined ordering rule, obtains First ray value;
The sum of each numerical value in the First ray value is calculated, respectively with each numerical value in the First ray value divided by institute It states the sum of the numerical value being calculated, generates the second sequential value, the corresponding vector of second sequential value is the vector a;
Described the step of each region user tag is normalized includes:
It is that each region user tag assigns initial value respectively according to the predefined assignment rule, to obtain different regions The corresponding area label numerical value of user tag;
Obtained each region label numerical value is ranked up according to the predefined ordering rule respectively, obtains each region The corresponding third sequential value of label numerical value;
The sum of each area label numerical value in each third sequential value is calculated separately, to obtain corresponding each region label numerical value With;
Respectively with each region label numerical value in the third sequential value divided by the sum for the corresponding region label numerical value being calculated, Generate the 4th different sequential values;The corresponding vector of 4th sequential value is the vector bi
10. a kind of computer readable storage medium, the computer-readable recording medium storage has insurance agent's destination service Region determines program, and the insurance agent target service area determines that program can be executed by least one processor, so that institute It states the insurance agent target service area that at least one processor is executed as described in any one of claim 6-9 and determines method The step of.
CN201811020656.4A 2018-09-03 2018-09-03 Electronic device, insurance agent target service area determine method and storage medium Pending CN109447674A (en)

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