CN109345265A - A method of prevent malice from returning goods - Google Patents
A method of prevent malice from returning goods Download PDFInfo
- Publication number
- CN109345265A CN109345265A CN201810970631.4A CN201810970631A CN109345265A CN 109345265 A CN109345265 A CN 109345265A CN 201810970631 A CN201810970631 A CN 201810970631A CN 109345265 A CN109345265 A CN 109345265A
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- CN
- China
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- commodity
- returning goods
- service codes
- buyer
- sealing device
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
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- Accounting & Taxation (AREA)
- Finance (AREA)
- Development Economics (AREA)
- Economics (AREA)
- Marketing (AREA)
- Strategic Management (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Engineering & Computer Science (AREA)
- Theoretical Computer Science (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Warehouses Or Storage Devices (AREA)
Abstract
The present invention relates to shopping at network field, spy is related to a kind of method for preventing malice from returning goods.Buyer of the present invention is after receiving product, if destroying product sealing device, buyer cannot be by Returns with transportational process damage.Method of the invention can prevent the generation of malice return of goods phenomenon.
Description
Technical field
The present invention relates to shopping at network field, spy is related to a kind of method for preventing malice from returning goods.
Background technique
In recent years, shopping at network development is swift and violent, and the country transports a large amount of logistics package daily.Package amount is increased sharply, express delivery teacher
Fu will send lot cargo daily, be easy to appear and send wrong situation.And whether buyer is that the commodity that the seller issues can not be known to product
Not, the case where there are cargo switch.It is especially exchanged in field of medicaments, such as drug, is then likely to occur major event.
Along with the increase of online shopping quantity, return of goods amount is also increasing.And in return process, express delivery master worker does not more do
Product when whether method is directly purchase to product judges, for example, the identical commodity bought before several months are returned goods, or
Commercially the identical counterfeit merchandise of appearance is returned goods, and when making merchandise return, express delivery master worker needs carefully verification commodity, and
There is no guarantee that recycling commodity are the commodity of sale, the especially seller of sale famous brand clothes or packet, it is subject to and causes
Huge economic loss.
Meanwhile for books class commodity, occurs buyer once in a while and fully open books, returned after then scanning or taking pictures
The behavior of books causes biggish economic loss to the seller.Meanwhile the books for retracting, buyer are also difficult to ensure in books
Portion is not scratched or the page number of book is not torn to pieces, lost if direct abandon it is huge, if to confirm whether books complete
It is whole, then it needs to take a lot of time, will also result in huge economic loss.
Summary of the invention
In view of the deficiencies of the prior art, the present invention provides a kind of methods for preventing malice from returning goods.The present invention passes through sealing
The integrality of unit protection commodity, it is ensured that after online sale, there is no the generations of malice return of goods phenomenon.
The technical scheme is that a kind of method for preventing malice from returning goods, commodity of receiving are sealed in sealing device；It is close
Encapsulation is set to Semi-seal device or full-sealing device, it is characterised in that: buyer is after receiving product, if destroying product sealing dress
It sets, buyer cannot be by Returns with transportational process damage.
According to a kind of method for preventing malice from returning goods as described above, it is characterised in that: service codes are set on sealing device,
Service codes are as express delivery mark when returning goods, and when sealing device damage, service codes damage simultaneously.
According to a kind of method for preventing malice from returning goods as described above, it is characterised in that: service codes are arranged on label, clothes
Code label be engaged in antiforge function.
According to a kind of method for preventing malice from returning goods as described above, it is characterised in that: when books class commodity, buyer passes through
Extraction code obtains book portion content on network.
According to a kind of method for preventing malice from returning goods as described above, it is characterised in that: extraction code is arranged on label, mentions
Code fetch label has antiforge function.
According to a kind of method for preventing malice from returning goods as described above, it is characterised in that: sealing device is Semi-seal device
Or full-sealing device.
According to a kind of method for preventing malice from returning goods as described above, it is characterised in that: the sealing device of books class commodity
When for Semi-seal device, the content that buyer can open unclosed books is read, and is determined in books according to unclosed content
Appearance be it is required, if needs are bought books, it is without return to dismantle Semi-seal device, otherwise in the case where ensuring that Semi-seal device is intact
Retract commodity.
According to a kind of method for preventing malice from returning goods as described above, it is characterised in that: sealing device uses transparent plastic
Sealing.
According to a kind of method for preventing malice from returning goods as described above, it is characterised in that: service codes are directly pasted in commodity
On.
The beneficial effects of the present invention are: first is that facilitating express delivery master worker to check and accept the true and false of kinds of goods, it is ensured that receive quotient when returning goods
Product are to need commodity of returning goods.Second is that preventing the generation of malice return of goods phenomenon.Third is that can efficiently confirm when express delivery master worker receives
The correctness of commodity, if damage；If buyer has damage commodity behavior, can refuse to return goods.Express delivery master worker gives product
When the seller, the seller can efficiently confirm whether commodity are damaged, and such as damage, can efficiently determine responsible party.Fourth is that especially
It is suitable for the online sale of the special categories commodity such as books, drug.
Specific embodiment
Below by way of specific embodiment, the invention will be further described.
The invention also discloses a kind of method for preventing malice from returning goods, commodity of receiving are sealed in sealing device.It is this close
Seal apparatus can be Semi-seal device or full-sealing device, and buyer, if destroying product sealing device, says after receiving product
It is not broken during bright Product transport, then buyer cannot be by Returns with transportational process damage.Sealing device is preferably adopted
It is sealed with transparent plastic, the case where buyer can know commodity from outside, and cheap.Further, service codes of the present invention
It is arranged on sealing device, when sealing device damage, service codes damage simultaneously, and service codes are identified as express delivery when returning goods,
Buyer cannot be returned goods by service codes in this way, thus prevent malice return goods, for example, open books after, by book content duplicate or
It is returning goods after scanning, is causing damages to buyer (or author).Equally, if received, sealing device damage, buyer can refuse
It receives.In this way, express delivery link is made a fault when the seller can specify commodity.
Further, if commodity are books class commodity, after receiving, buyer can be by extraction code obtained in network
Upper acquisition book portion content can then dismantle the closing setting of books if the purchaser confirms that bought books are required content.
In this way, and books closing setting dismantle after, buyer cannot not be with book contents it is required and initiate return goods.Extraction obtained
Code can be clicked after confirmation is received for buyer by the information obtained, can also be two dimensional code, identifying code, the number being arranged on closing commodity
The information such as word password.Extraction code of the invention may be service codes, i.e. service codes are identical as extraction code, and buyer can pass through service
Code obtains book portion content on network.The extraction code of this method is arranged on label, and extraction code label has antiforge function.
Closing setting of the invention can be it is totally-enclosed, when totally-enclosed, extraction code can be set on the closing page, pass through
Extraction code buyer can be read the partial content of books in advance by network, if content is required content, then dismantle closing setting.
When books class commodity are Semi-seal device, when books class commodity are partially enclosed, buyer can open the content of unclosed books
And read, according to unclosed content determine book contents be it is required, need to buy books then dismantle close be arranged, otherwise move back
It returns, that is, the commodity retracted must assure that Semi-seal device does not damage.May insure in this way buyer books purchase after, if
It is not oneself required product, then directly returns goods, damage books will not be allowed to may insure in this way especially for totally enclosed books
Books are perfect, i.e., are not in the deficiency that scratch, stain etc. are difficult to distinguish inside books, and sellers can trust sale.
Meanwhile the technological means can be to avoid certain non-honest, after such as opening books, with equipment such as scanner or cameras by books
Content imaging is proposing to move back book requirement, sellers is made to suffer biggish loss after allowing.The seller can also be made to recycle at express delivery
When commodity, quickly confirm that commodity are good.
The invention also discloses kind of a Courier Service method, unique service codes are set on commodity, service codes as receiving and
The verification information of the return of goods.Unique service codes are as follows: even if selling out identical product, and service codes are different, as someone is modern
Day a commodity are bought, buy identical commodity on the same day, although commodity are identical, personal information is identical or even Shipping Address all phases
Together, but service codes are different, ensure unique correspondence of commodity and service codes in this way.Buyer can be serviced in advance by network
Code, the service codes obtained on network is compared with the service codes of actuals when receiving, if it is possible to compare successfully, then
It is considered to buy commodity, such as compares unsuccessful, then it is assumed that commodity are not inconsistent, and can refuse to sign for.And when returning goods, express delivery master worker is first
The service codes for first obtaining commodity, the service codes of commodity are compared with the service codes of return of goods commodity, such as compare unsuccessful, then are recognized
It is not inconsistent for commodity, can refuses to collect return of goods commodity.It further, can be by service codes on network when receiving or return goods
Product information is obtained, buyer or express delivery master worker can be helped to verify product by the product information of acquisition true and false.
Further, service codes of the invention are arranged on label, and service codes label has antiforge function, i.e., anti-fake service
Code label makes buyer or other staff be difficult to imitated service codes.As label uses laser anti-counterfeit means.The technical solution is extremely suitable for
In the business of such as drug express delivery, existing drug online sale is feared to purchase since worry Returns are exchanged or buy commodity person
Unsuitable commodity are bought, keep drug online sale speedup slower, using anti-fake service codes label, can further confirm that buyer
It receives kinds of goods to be delivered product by the seller, is convenient for buyer's right-safeguarding, promote the credibility of consumer and seller, even if returning goods,
The seller also can quickly be confirmed whether it is delivery commodity to the kinds of goods of recycling, as long as can determine as commodity of delivering, i.e., certifiable quotient
Quality can carry out two time selling, and the sale for network drug of being more convenient in this way increases the Feasible degree of both parties.
Further, unique service codes are set on commodity of the invention, service codes are as commodity sign；Service codes conduct
Express delivery mark；Or service codes are identified as commodity sign and express delivery.By service codes express delivery, master worker can inquire buyer data.
Buyer can be examined goods by service codes, to prevent intermediate the phenomenon that exchanging commodity.And the clothes when buyer needs to return goods, on commodity
Being engaged in code must be consistent with former service codes.Otherwise express delivery master worker can be assumed that returned item and the article that should be returned goods be not identical, and
Service codes can also be used as the logistics express delivery information when return of goods, regenerate delivery side and recipient information in the database i.e.
It can.
Service codes of the invention can produce for businessman, or express company and businessman negotiate to produce.Service codes can
Think that two dimensional code, bar code, digital coding or alphanumeric codes, service codes can also use bluetooth, WIFi, wireless near field communication
Equal wireless modes are attached verifying.After user places an order, the corresponding database of the service codes can may include mailing express delivery
Required express delivery information.The service codes and scene that buyer can receive network by network inquiry service codes, when receiving
The service codes of commodity are compared, i.e., whether the knowable commodity received are delivery commodity.
As the further scheme of the invention, the corresponding database of service codes can also include merchandise news, express delivery information,
After-sales-service information, after-sales-service information etc. in this way can be managed the overall process of commodity by unique service codes.
Service codes of the invention are preferably directly pasted on commodity, may insure that product using after many years, takes after sale in this way
When business, still commodity identification can be carried out using service codes.
A kind of verification method of service codes compares two service codes, to judge whether two service codes are identical.
Specifically include following a variety of methods: first is that mobile device storage inside picture, mobile device scans Site Service code, by scanning
The service codes of service codes and storage inside picture in mobile device compare, to differentiate whether service codes are identical.Judged
Cheng Zhong can first select picture, then be scanned；Or in scanning process, the picture in mobile device is selected.Second is that will move
Two pictures inside dynamic equipment carry out automatic discrimination, determine whether the service codes of two pictures are identical.In the present invention.The present invention
Courier Service method two service codes can be verified using the verification methods of service codes, i.e., by the service of commodity sign
The service codes of code or express delivery mark and service codes are obtained in advance, two service codes are identical, think that commodity are correct, different then think
Product mistake, product mistake can then be rejected.
When carrying out express transportation using unique device code of the invention, since express company's service codes and codeword value are unique,
It can prevent the generation of product switch phenomenon, for example, changing good commodity into old commodity.Or even if having taken express delivery by mistake, also can
Even if enough being found by service codes.
Claims (10)
1. a kind of method for preventing malice from returning goods, commodity of receiving are sealed in sealing device；Sealing device be Semi-seal device or
Full-sealing device, it is characterised in that: buyer is after receiving product, if destroying product sealing device, buyer cannot be to transport
Journey damage is by Returns.
2. a kind of method for preventing malice from returning goods according to claim 1, it is characterised in that: service is arranged on sealing device
Code, service codes are as express delivery mark when returning goods, and when sealing device damage, service codes damage simultaneously.
3. a kind of method for preventing malice from returning goods according to claim 2, it is characterised in that: service codes are directly pasted in quotient
On product.
4. a kind of method for preventing malice from returning goods according to claim 1, it is characterised in that: service codes are arranged in label
On, service codes label has antiforge function.
5. a kind of method for preventing malice from returning goods according to claim 1, it is characterised in that: when commodity are books class commodity
When, buyer obtains book portion content by extraction code on network.
6. a kind of method for preventing malice from returning goods according to claim 5, it is characterised in that: extraction code is arranged in label
On, extraction code label has antiforge function.
7. a kind of method for preventing malice from returning goods according to claim 1, it is characterised in that: sealing device is semitight dress
It sets or full-sealing device.
8. a kind of method for preventing malice from returning goods according to claim 1, it is characterised in that: the sealing of books class commodity fills
When being set to Semi-seal device, the content that buyer opens unclosed books is read, and determines book contents according to unclosed content
Whether be needed for, if needed to buy books, dismantle that Semi-seal device is without return, otherwise ensuring the intact situation of Semi-seal device
Under retract commodity.
9. a kind of method for preventing malice from returning goods according to claim 1, it is characterised in that: sealing device uses transparent modeling
Material sealing.
10. a kind of method for preventing malice from returning goods according to claim 1 or 2, it is characterised in that: when receiving, sealing dress
Damage is set, buyer's refusal is received.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810970631.4A CN109345265A (en) | 2018-08-24 | 2018-08-24 | A method of prevent malice from returning goods |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810970631.4A CN109345265A (en) | 2018-08-24 | 2018-08-24 | A method of prevent malice from returning goods |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN109345265A true CN109345265A (en) | 2019-02-15 |
Family
ID=65292089
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201810970631.4A Pending CN109345265A (en) | 2018-08-24 | 2018-08-24 | A method of prevent malice from returning goods |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN109345265A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111222894A (en) * | 2020-01-10 | 2020-06-02 | 焦作大学 | Commodity traceability method and device for after-sales service |
Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103440590A (en) * | 2013-08-09 | 2013-12-11 | 李洲 | Commodity pre-sales and after-sales management system and management method |
| CN103745394A (en) * | 2013-12-19 | 2014-04-23 | 中山市加贝五金模具有限公司 | Application of two-dimension codes to electronic-commerce express delivery |
| CN105787747A (en) * | 2016-04-15 | 2016-07-20 | 深圳市骄冠科技实业有限公司 | RFID-based Internet of Things e-commerce commodity packaging structure and application method thereof |
| CN106251105A (en) * | 2016-07-27 | 2016-12-21 | 国药物流有限责任公司 | A kind of return of goods system and method |
-
2018
- 2018-08-24 CN CN201810970631.4A patent/CN109345265A/en active Pending
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103440590A (en) * | 2013-08-09 | 2013-12-11 | 李洲 | Commodity pre-sales and after-sales management system and management method |
| CN103745394A (en) * | 2013-12-19 | 2014-04-23 | 中山市加贝五金模具有限公司 | Application of two-dimension codes to electronic-commerce express delivery |
| CN105787747A (en) * | 2016-04-15 | 2016-07-20 | 深圳市骄冠科技实业有限公司 | RFID-based Internet of Things e-commerce commodity packaging structure and application method thereof |
| CN106251105A (en) * | 2016-07-27 | 2016-12-21 | 国药物流有限责任公司 | A kind of return of goods system and method |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111222894A (en) * | 2020-01-10 | 2020-06-02 | 焦作大学 | Commodity traceability method and device for after-sales service |
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| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20190215 |
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| RJ01 | Rejection of invention patent application after publication |