CN109300535A - Hospital guide's method, hospital guide's device and machine readable storage medium - Google Patents
Hospital guide's method, hospital guide's device and machine readable storage medium Download PDFInfo
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- CN109300535A CN109300535A CN201810735330.3A CN201810735330A CN109300535A CN 109300535 A CN109300535 A CN 109300535A CN 201810735330 A CN201810735330 A CN 201810735330A CN 109300535 A CN109300535 A CN 109300535A
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- 238000000034 method Methods 0.000 title claims abstract description 35
- 230000001172 regenerating effect Effects 0.000 claims abstract description 6
- 230000002452 interceptive effect Effects 0.000 claims description 34
- 239000004744 fabric Substances 0.000 claims description 5
- 238000012545 processing Methods 0.000 claims description 5
- 238000004891 communication Methods 0.000 claims description 3
- 230000003993 interaction Effects 0.000 claims description 2
- 208000024891 symptom Diseases 0.000 description 7
- 238000010586 diagram Methods 0.000 description 5
- 230000008901 benefit Effects 0.000 description 3
- 238000003745 diagnosis Methods 0.000 description 2
- 238000012549 training Methods 0.000 description 2
- 208000004998 Abdominal Pain Diseases 0.000 description 1
- 206010000060 Abdominal distension Diseases 0.000 description 1
- 241001269238 Data Species 0.000 description 1
- 206010012735 Diarrhoea Diseases 0.000 description 1
- 238000013459 approach Methods 0.000 description 1
- 238000005266 casting Methods 0.000 description 1
- 230000007547 defect Effects 0.000 description 1
- 238000013461 design Methods 0.000 description 1
- 201000010099 disease Diseases 0.000 description 1
- 208000037265 diseases, disorders, signs and symptoms Diseases 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
- G16H40/20—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
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- General Health & Medical Sciences (AREA)
- Medical Informatics (AREA)
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- Medical Treatment And Welfare Office Work (AREA)
Abstract
The embodiment of the present invention provides a kind of hospital guide's method, hospital guide's device and machine readable storage medium, belongs to computer field.Hospital guide's method comprises determining that patient information;According to the patient information determine patient can register department a possibility that distribution;And it is following any one: in the case where the possibility distrabtion only includes a department, described patient department is informed in control;And in the case where the possibility distrabtion includes at least two department, the problem of needing patient to answer, is generated according to the possibility distrabtion;And according to aiming at the problem that needing patient to answer answer change department a possibility that distribution, the department that problem is repeatedly regenerated according to distribution a possibility that the department after change and is registered according to distribution a possibility that the change department of answer aiming at the problem that regenerating, final determining patient.It is thereby achieved that making hospital guide's process more smooth, more intelligent, hospital guide's efficiency is improved, the experience of patient hospital guide is improved.
Description
Technical field
The present invention relates to computer fields, are situated between more particularly to a kind of hospital guide's method, hospital guide's device and machine readable storage
Matter.
Background technique
Present diagnosis guiding system determines the gender of patient, the basic informations feature such as age by spreadsheet interface, then passes through people
Body structure chart or symptom checklist determine information such as patient part and the symptoms of collecting patient finally by the symptom of patient
The department that patient should hang.Above-mentioned diagnosis guiding system interface is more complicated, and patient's interactive process is not smooth, while scalability is poor.
Summary of the invention
The object of the present invention is to provide a kind of hospital guide's method, hospital guide's device and machine readable storage medium, can solve or
At least partly solve above-mentioned defect.
To achieve the goals above, one aspect of the present invention provides a kind of hospital guide's method, which comprises determining that
Patient information;According to the patient information determine patient can register department a possibility that distribution;And it is following any one: described
In the case that possibility distrabtion only includes a department, described patient department is informed in control;And in the possibility distrabtion
In the case where including at least two departments, the problem of needing patient to answer, is generated according to the possibility distrabtion;And according to needle
A possibility that department is changed to answer the problem of needing patient to answer distribution, repeatedly according to a possibility that the department after change points
Cloth regenerates problem and according to distribution a possibility that the change department of answer aiming at the problem that regenerating, final to determine
The department that patient registers.
Optionally, the determining patient information includes the patient information for receiving patient and inputting via interactive module,
Described in inform that described patient department is to carry out via the interactive module or described aiming at the problem that needing patient to answer
Answer is that the patient inputs via the interactive module.
Optionally, the determining patient information includes that identification speech reception module is received corresponding with the patient information
Voice is to be converted to text information for the received voice of institute, wherein described inform that described patient department is to play mould via voice
Block carries out or the answer patient is needed to answer aiming at the problem that is is directed to the speech reception module is received with described
It is obtained after the corresponding voice progress speech recognition of the answer for the problem of needing patient to answer.
Correspondingly, another aspect of the present invention provides a kind of hospital guide's device, which comprises determining that module, is used for
Determine patient information;And processing module, be used for: according to the patient information determine patient can register department a possibility that point
Cloth;And it is following any one: in the case where the possibility distrabtion only includes a department, described patient section is informed in control
Room;And in the case where the possibility distrabtion includes at least two department, need to suffer from according to possibility distrabtion generation
The problem of person answers;And according to aiming at the problem that needing patient to answer answer change department a possibility that distribution, repeat root
Problem is regenerated and according to the change of answer aiming at the problem that regenerating according to distribution a possibility that department after change
A possibility that department, is distributed, the final department for determining patient and registering.
Optionally, the determining module includes communication module, the trouble inputted for receiving patient via interactive module
Person's information, wherein described inform that described patient department is to need patient to return via interactive module progress or described be directed to
The answer for the problem of answering is that the patient inputs via the interactive module.
Optionally, the determining module includes speech recognition module, for identification speech reception module it is received with it is described
The corresponding voice of patient information is to be converted to text information for the received voice of institute, wherein described inform that described patient department is
It is carried out via voice playing module or answer aiming at the problem that needing patient to answer is to connect the speech reception module
It is obtained after voice corresponding with answer aiming at the problem that needing patient the to answer progress speech recognition received.
In addition, another aspect of the present invention also provides a kind of machine readable storage medium, on the machine readable storage medium
It is stored with instruction, which is used for so that machine executes above-mentioned hospital guide's method.
Through the above technical solutions, understanding patient information by being linked up with patient and being directed to for patient needing its answer
The problem of answer, and constantly change by constantly changing the problem of needing patient to answer department that patient may register can
Energy property distribution, finally determines the department that patient registers, in this way, patient is understood by way of question and answer, so that hospital guide's process is more
Add smoothness, and greatly reduce the think time of patient, saved the time of patient, hospital guide's efficiency is improved, according to patient
Answer constantly change with patient link up content to further appreciate that patient so that hospital guide's process is more intelligent, in this way, mentioning
The experience of patient hospital guide is risen.In addition, being linked up with patient using natural language during question and answer, so that patient holds
It is readily understood, further improve the experience of patient hospital guide.
Other features and advantages of the present invention will the following detailed description will be given in the detailed implementation section.
Detailed description of the invention
Attached drawing is to further understand for providing to the embodiment of the present invention, and constitute part of specification, under
The specific embodiment in face is used to explain the present invention embodiment together, but does not constitute the limitation to the embodiment of the present invention.Attached
In figure:
Fig. 1 is the flow chart for hospital guide's method that one embodiment of the invention provides;
Fig. 2 be another embodiment of the present invention provides the schematic diagram linked up by interactive module and patient;
Fig. 3 be another embodiment of the present invention provides the schematic diagram linked up by interactive module and patient;
Fig. 4 be another embodiment of the present invention provides the schematic diagram linked up by interactive module and patient;And
Fig. 5 be another embodiment of the present invention provides hospital guide's device structural block diagram.
Description of symbols
1 determining module, 2 processing module
Specific embodiment
It is described in detail below in conjunction with specific embodiment of the attached drawing to the embodiment of the present invention.It should be understood that this
Locate described specific embodiment and be merely to illustrate and explain the present invention embodiment, is not intended to restrict the invention embodiment.
The one aspect of the embodiment of the present invention provides a kind of hospital guide's method.Fig. 1 is the hospital guide that one embodiment of the invention provides
The flow chart of method.As shown in Figure 1, this approach includes the following steps.
In step slo, patient information is determined.Wherein, whether patient information may include the gender of patient, the age, cherishes
The information such as pregnant, chief complaint, it is thus necessary to determine that patient information can according to the actual situation depending on, this is not limited.
Wherein it is determined that the mode of patient information can there are many kinds of.Optionally, in embodiments of the present invention, patient is determined
Information may include the patient information for receiving patient and inputting via interactive module.For example, being putd question to by interactive module to patient, show
Show problem, problem is corresponding with patient information, should be wherein patient information for the answer of problem, patient is in interactive module
Input is directed to the answer of problem, so determines patient information.Topic is only included in addition, can be the problem of showing in interactive module
Mesh, the answer of problem can be directed to the space of fill out answers, patient oneself input by reserving to patient;It can also be including topic
And the possible option for the topic, patient can according to their own situation select option to input oneself for asking
The answer of topic;Or above-mentioned only include topic and the hybrid mode including topic and option.For example, as shown in Fig. 2 a and Fig. 2 c,
By the topic and possible option of interactive module display problem, patient is by carrying out selection input oneself for problem to route selection
Answer.As shown in Figure 2 b, the problem of needing patient to answer, patient oneself input answering for problem are shown by interactive module
Case.
Optionally, in embodiments of the present invention, determine that patient information can also be by way of with patient's speech exchange
Carry out, specifically, it is determined that patient information may include identification the received voice corresponding with patient information of speech reception module with
The received voice of institute is converted to text information, to determine patient information.It is asked for example, voice broadcast is corresponding with patient information
Topic, the answer for problem is patient information, receive patient about for problem answer voice and identify the voice with
Voice is converted to text information, to determine patient information.In addition, when determining patient information by way of speech exchange,
The problem of casting, which can be, only includes topic, and patient's topic is answered;Can also be including topic and for the topic can
Energy option, patient select option for topic;Can also be only include topic with include topic and may option it is mixed
Conjunction mode.
In step s 11, according to patient information determine patient can register department a possibility that distribution.For example, according to department
Computation model be calculated patient can register department a possibility that distribution.Wherein department's computation model can be obtained according to training study
?.There are a large amount of interrogation related datas in internet data, wherein there are the illness description of many patients and doctors to give online
Suggestion of registering accordingly out can be excavated from these data to age-department, gender-department, symptom-department, disease-
The knowledge such as department, available department's computation model after training study.After obtaining department's computation model, according to patient information meter
Calculation obtain patient can register department a possibility that distribution.
In step s 12, whether the distribution of a possibility that registrable department of patient determined by judging only includes a section
Room thens follow the steps S13 if so then execute step S15 if not.It is distributed a possibility that determining patient registrable department
Afterwards, it is clear to need to judge whether target department has compared, if candidate department a possibility that department in distribution is more unique
And confidence level is higher, can directly give result.Otherwise, it needs to continue to link up with patient.
In step s 13, in the case where possibility distrabtion includes at least two department, need are generated according to possibility distrabtion
The problem of wanting patient to answer.If necessary to continue to link up with patient, then it needs to be determined that next and client was linked up
Content, that is, the problem of needing patient to answer.Specifically, it can be determined in conjunction with possibility distrabtion with the answer submitted before patient
The problem of needing patient to answer.For example, in conjunction with the answer submitted before patient and the patient now determined that can register department can
Energy property distribution, determines the type of next problem, after the type for determining next problem, while generating candidate answers to facilitate use
Family input, and then generate the problem of finally patient being needed to answer.Patient's answer is needed in addition, calculating according to department's computation model
Problem.In addition, it is necessary to which the problem of illustrating, needing patient to answer in this step can also have multiple with only one.
The problem of needing patient to answer can only include topic, also may include topic and the possibility option for the topic.
In step S14, according to the trouble determining according to patient information of answer change aiming at the problem that needing patient to answer
Person can register department a possibility that distribution, then regenerate patient needed to answer according to distribution a possibility that the department after change
The problem of, according to answer of patient aiming at the problem that this is regenerated change again patient can register department a possibility that distribution,
Problem is repeatedly regenerated and according to answer aiming at the problem that regenerating according to distribution a possibility that the department after change
Change department a possibility that be distributed, by way of question and answer with patient link up during, be constantly directed to according to patient
The answer of problem by patient can register department a possibility that distribution reduce, the final department for determining patient and registering.Specifically,
According to answer of patient aiming at the problem that generating in step S13, information relevant to patient is updated, according to the updated information of institute
Redefine the distribution of the registrable department of patient.If the distribution of the registrable department of the patient redefined only includes a section
Room then directly gives result;If the distribution of the registrable department of the patient redefined includes at least two departments, in conjunction with weight
Newly determining patient can register department a possibility that distribution and patient before all answers for submitting generates need patient time again
The problem of answering repeats above content, the department that final patient registers.Optionally, in embodiments of the present invention, mould is calculated by department
Type executes above-mentioned calculating process, finally calculates the department that patient registers.
In step S15, the patient department is informed in control.Wherein inform that the mode of its department that registers of patient has very much.Example
Such as, patient is informed via interactive module.Specifically, determining department is transmitted to interactive module by control, and interactive module shows this
Determining department, to inform patient.Further, it is also possible to inform patient via voice playing module.Specifically, control generation and institute
The relevant voice of determining department transmits it to voice playing module, and voice playing module plays the relevant voice, to accuse
Know patient.
In addition, in embodiments of the present invention, the department that the problem of needing patient to answer and finally determining patient is registered
Inform to patient mode can there are many kinds of.For example, can inform that patient needs its time in such a way that interactive module is shown
The department that the problem of answering and finally determining patient register.As shown in Figure 2 d, finally determining patient is shown by interactive module
The department to register.For example, it is also possible to informed by way of voice broadcast the problem of patient needs its answer and finally determine
The department that patient registers.In addition, can also inform the class of its illness of patient while its department to register in informing patient
Type, as shown in Figure 2 d.
In addition, in embodiments of the present invention, the mode for obtaining answer aiming at the problem that needing patient to answer can also have
It is a variety of.For example, answer aiming at the problem that needing patient to answer can be what patient inputted via interactive module.Wherein, should
Input can be patient oneself and input answer, be also possible to be selected for the possible option of topic.For another example, for need
The answer for the problem of wanting patient to answer is by the received answer phase with aiming at the problem that needing patient to answer of speech reception module
It is obtained after corresponding voice progress speech recognition.Specifically, the problem of needing patient to answer by voice broadcasting, patient's voice
It answers a question, speech reception module receives the voice, and speech recognition module identifies the received voice of speech reception module, with the language
Sound is converted to text, obtains the answer that patient is directed to problem.
By linking up with patient, patient information and answer aiming at the problem that needing its answer of patient are understood, and lead to
It crosses the problem of constantly change needs patient to answer and carrys out a possibility that constantly changing the department that patient may register distribution, it is final to determine
The department that patient registers out, in this way, understand patient by way of question and answer and carry out hospital guide, so that hospital guide's process is more smooth,
And the think time for greatly reducing patient has saved the time of patient, improves hospital guide's efficiency, not according to the answer of patient
The content that disconnected change is linked up with patient is to further appreciate that patient, so that hospital guide's process is more intelligent, in this way, improving patient
The experience of hospital guide.In addition, linked up with patient using natural language during question and answer, so that patient is readily appreciated that, into
One step improves the experience of patient hospital guide.
Below with reference to Fig. 3 and Fig. 4, hospital guide's method in embodiment is illustrated the present invention.
It is illustrated with Fig. 3.As shown in figure 3, by interactive module to patient put question to, problem be respectively patient gender and
The age bracket of patient, the answer of patient are male, 0-6 years old respectively, and department's computation model calculates patient's according to the answer of patient
Department register as paediatrics, the department that registers is clear, directly informs patient by interactive module.
It is illustrated with Fig. 4.By carrying out linking up determining patient being female, after 36-60 years old with patient, wherein ditch passes through
Journey can be similar with Fig. 3, as shown in figure 4, patient answers chief complaint and is by interactive module to the chief complaint of inquiry patient
Abdominal pain, at this point, department's computation model can be thought of as gastroenterology or gynaecology according to the answer of patient.According to the two departments
Data, in conjunction with the answer before patient, next problem types are determined as simultaneous phenomenon, while providing gastroenterology than more typical
Symptom such as " belch ", " diarrhea ", " abdominal distension " selected for patient, in this way, calculate next the problem of needing patient to answer,
As shown in Figure 4.The answer of patient is that all do not have, and for patient after denying these symptoms, department's computation model can recalculate section
Room possibility distrabtion, gets a promotion a possibility that gynaecology at this time, and next problem can be inquired around gynaecology, calculates next
A the problem of needing patient to answer, as shown in Figure 4.According to the answer of patient, after patient confirms related symptoms, department's computation model
It is calculated again comparing affirmative as a result, obtaining the final department that registers, and informs patient.
Correspondingly, the another aspect of the embodiment of the present invention provides a kind of hospital guide's device.Fig. 5 is that another embodiment of the present invention mentions
The structural block diagram of hospital guide's device of confession.As shown in figure 5, hospital guide's device includes determining module 1 and processing module 2.Wherein it is determined that
Module 1 is for determining patient information;Processing module 2 be used for according to patient information determine patient can register department a possibility that point
Cloth, and it is following any one: in the case where the possibility distrabtion only includes a department, described patient section is informed in control
Room;And in the case where the possibility distrabtion includes at least two department, need to suffer from according to possibility distrabtion generation
The problem of person answers;And according to aiming at the problem that needing patient to answer answer change department a possibility that distribution, repeat root
Problem is regenerated and according to the change of answer aiming at the problem that regenerating according to distribution a possibility that department after change
A possibility that department, is distributed, the final department for determining patient and registering.
By linking up with patient, patient information and answer aiming at the problem that needing its answer of patient are understood, and lead to
It crosses the problem of constantly change needs patient to answer and carrys out a possibility that constantly changing the department that patient may register distribution, it is final to determine
The department that patient registers out, in this way, understand patient by way of question and answer and carry out hospital guide, so that hospital guide's process is more smooth,
And the think time for greatly reducing patient has saved the time of patient, improves hospital guide's efficiency, not according to the answer of patient
The content that disconnected change is linked up with patient is to further appreciate that patient, so that hospital guide's process is more intelligent, in this way, improving patient
The experience of hospital guide.In addition, linked up with patient using natural language during question and answer, so that patient is readily appreciated that, into
One step improves the experience of patient hospital guide.
Optionally, in embodiments of the present invention, determining module includes communication module, for receiving patient via interactive module
The patient information of input, wherein described inform that described patient department is to carry out via the interactive module, or for needing to suffer from
The answer for the problem of person answers is that patient inputs via the interactive module.
Optionally, in embodiments of the present invention, determining module includes speech recognition module, for identification speech reception module
Received voice corresponding with patient information is to be converted to text information for the received voice of institute, wherein described inform the patient
The department is to carry out via voice playing module, or answer aiming at the problem that needing patient to answer is to connect speech reception module
It is obtained after voice corresponding with answer aiming at the problem that needing patient the to answer progress speech recognition received.
The concrete operating principle and benefit of hospital guide's device provided in an embodiment of the present invention are led with provided in an embodiment of the present invention
Concrete operating principle and the benefit for examining method are similar, will not be described in great detail here.
Optionally, in embodiments of the present invention, hospital guide's device can be server, and hospital guide's method is to execute on the server
Method.The problem of by being communicated between client and server, interacting patient information, patient is needed to answer, is directed to need
The department that the answer for the problem of wanting patient to answer and finally determining patient register.Optionally, in embodiments of the present invention, objective
Family end includes interactive module, which is used to receive patient information, receives answer aiming at the problem that needing patient to answer
And inform its department to register that patient finally determines.Optionally, in embodiments of the present invention, client includes phonetic incepting
Module, the speech reception module is for receiving corresponding with patient information voice, and receives and need patient to answer with being directed to
The problem of the corresponding voice of answer.In addition, the client further includes voice playing module, the voice playing module is for accusing
The problem of knowing problem corresponding with patient information described in the embodiment of the present invention, patient is needed to answer and final determining patient hang
Number department.
Optionally, in embodiments of the present invention, hospital guide's device can be client.In addition, the client further includes interaction
Module or voice playing module and speech reception module, to be interacted with patient.
In addition, the another aspect in the embodiment of the present invention also provides a kind of machine readable storage medium, this is machine readable to be deposited
Instruction is stored on storage media, which is used for so that machine executes hospital guide's method described in above-described embodiment.
In conclusion by being linked up with patient, understand patient information and patient for aiming at the problem that need it to answer
Answer, and a possibility that constantly change by constantly changing the problem of needing patient to answer department that patient may register point
Cloth finally determines the department that patient registers, in this way, patient is understood by way of question and answer, so that hospital guide's process is more smooth,
And the think time for greatly reducing patient has saved the time of patient, improves hospital guide's efficiency, not according to the answer of patient
The content that disconnected change is linked up with patient is to further appreciate that patient, so that hospital guide's process is more intelligent, in this way, improving patient
The experience of hospital guide.In addition, linked up with patient using natural language during question and answer, so that patient is readily appreciated that, into
One step improves the experience of patient hospital guide.
The optional embodiment of the embodiment of the present invention is described in detail in conjunction with attached drawing above, still, the embodiment of the present invention is simultaneously
The detail being not limited in above embodiment can be to of the invention real in the range of the technology design of the embodiment of the present invention
The technical solution for applying example carries out a variety of simple variants, these simple variants belong to the protection scope of the embodiment of the present invention.
It is further to note that specific technical features described in the above specific embodiments, in not lance
In the case where shield, it can be combined in any appropriate way.In order to avoid unnecessary repetition, the embodiment of the present invention pair
No further explanation will be given for various combinations of possible ways.
It will be appreciated by those skilled in the art that implementing the method for the above embodiments is that can pass through
Program is completed to instruct relevant hardware, which is stored in a storage medium, including some instructions are used so that single
Piece machine, chip or processor (processor) execute all or part of the steps of each embodiment the method for the application.And it is preceding
The storage medium stated includes: USB flash disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), random access memory
The various media that can store program code such as (RAM, Random Access Memory), magnetic or disk.
In addition, any combination can also be carried out between a variety of different embodiments of the embodiment of the present invention, as long as it is not
The thought of the embodiment of the present invention is violated, equally should be considered as disclosure of that of the embodiment of the present invention.
Claims (7)
1. a kind of hospital guide's method, which is characterized in that hospital guide's method includes:
Determine patient information;
According to the patient information determine patient can register department a possibility that distribution;And
Below any one:
In the case where the possibility distrabtion only includes a department, described patient department is informed in control;And
In the case where the possibility distrabtion includes at least two department,
The problem of needing patient to answer according to possibility distrabtion generation;And
A possibility that changing department according to answer aiming at the problem that needing patient to answer distribution,
Repeat to regenerate problem according to distribution a possibility that department after change and according to aiming at the problem that regenerating
A possibility that change department of answer, is distributed, the final department for determining patient and registering.
2. hospital guide's method according to claim 1, which is characterized in that the determining patient information include receive patient via
The patient information of interactive module input, wherein described inform that described patient department is to carry out via the interactive module,
Or answer aiming at the problem that needing patient to answer is that the patient inputs via the interactive module.
3. hospital guide's method according to claim 1, which is characterized in that the determining patient information includes identification phonetic incepting
The received voice corresponding with the patient information of module is to be converted to text information for the received voice of institute, wherein the informing
The patient department is to carry out via voice playing module or answer aiming at the problem that needing patient to answer is by institute
It states the received voice corresponding with answer aiming at the problem that needing patient to answer of speech reception module and carries out voice knowledge
It does not obtain afterwards.
4. a kind of hospital guide's device, which is characterized in that hospital guide's device includes:
Determining module, for determining patient information;And
Processing module is used for:
According to the patient information determine patient can register department a possibility that distribution;And
Below any one:
In the case where the possibility distrabtion only includes a department, described patient department is informed in control;And
In the case where the possibility distrabtion includes at least two department,
The problem of needing patient to answer according to possibility distrabtion generation;And
A possibility that changing department according to answer aiming at the problem that needing patient to answer distribution, repeats according to the department after change
A possibility that distribution regenerate problem and divide according to a possibility that the change department of the answer regenerate aiming at the problem that
Cloth, the final department for determining patient and registering.
5. hospital guide's device according to claim 4, which is characterized in that the determining module includes communication module, for connecing
The patient information that patient inputs via interactive module is received, wherein described inform that described patient department is via the interaction
Module carries out or answer aiming at the problem that needing patient to answer is that the patient inputs via the interactive module.
6. hospital guide's device according to claim 4, which is characterized in that the determining module includes speech recognition module, is used
In the identification received voice corresponding with the patient information of speech reception module the received voice of institute is converted to text letter
Breath, wherein described inform that described patient department be to carry out via voice playing module or described be directed to needs patient to answer
The answer of problem is that the speech reception module is received corresponding with answer aiming at the problem that needing patient to answer
Voice carry out speech recognition after obtain.
7. a kind of machine readable storage medium, it is stored with instruction on the machine readable storage medium, which is used for so that machine
Perform claim requires hospital guide's method described in any one of 1-3.
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| CN201810735330.3A CN109300535A (en) | 2018-07-06 | 2018-07-06 | Hospital guide's method, hospital guide's device and machine readable storage medium |
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| CN201810735330.3A CN109300535A (en) | 2018-07-06 | 2018-07-06 | Hospital guide's method, hospital guide's device and machine readable storage medium |
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Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110739052A (en) * | 2019-08-28 | 2020-01-31 | 云知声智能科技股份有限公司 | registration and treatment guiding method and system |
| CN113488157A (en) * | 2021-07-30 | 2021-10-08 | 卫宁健康科技集团股份有限公司 | Intelligent diagnosis guide processing method and device, electronic equipment and storage medium |
| CN113870998A (en) * | 2021-09-29 | 2021-12-31 | 北京百度网讯科技有限公司 | Interrogation method, device, electronic equipment and storage medium |
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