CN108668033B - Method and device for processing new incoming call in call, mobile terminal and network side equipment - Google Patents
Method and device for processing new incoming call in call, mobile terminal and network side equipment Download PDFInfo
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- CN108668033B CN108668033B CN201710203958.4A CN201710203958A CN108668033B CN 108668033 B CN108668033 B CN 108668033B CN 201710203958 A CN201710203958 A CN 201710203958A CN 108668033 B CN108668033 B CN 108668033B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/428—Arrangements for placing incoming calls on hold
- H04M3/4288—Notifying a called subscriber of an incoming call during an ongoing call, e.g. Call Waiting
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/57—Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
- H04M1/575—Means for retrieving and displaying personal data about calling party
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/58—Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party
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Abstract
The invention provides a method and a device for processing a new incoming call in a call, a mobile terminal and network side equipment. At a mobile terminal, the method comprises: when a new incoming call is received in the conversation process and the call waiting CW function is started, prompting a user to select a rejection mode aiming at the new incoming call, wherein the rejection mode comprises direct rejection and busy rejection; when the user selects direct rejection, a response message indicating the direct rejection is replied to the network side, and the new incoming call is displayed as a missed call; when the user selects busy rejection, a response message indicating busy rejection is replied to the network side, so that the network side selects a corresponding processing mode according to whether the mobile terminal has started the call forwarding on busy CFB function. The invention can avoid the conflict between the terminal and the CFB function when the terminal realizes the CW function locally.
Description
Technical Field
The present invention relates to the field of communications technologies, and in particular, to a method and an apparatus for processing a new incoming call in a call, a mobile terminal, and a network side device.
Background
CW (Call Waiting) is a common function of a mobile terminal, and means that when a new Call is incoming while the terminal is in a Call, the new incoming Call is in a Waiting state, and the terminal user selects to answer or reject the Call. CFB (Call Forwarding on Busy) is another common function of a mobile terminal, and means that when a new Call is incoming while the terminal is in a Call, the new Call is transferred to a preset transfer number by a network.
The CW function is divided into two ways, network implementation and local implementation. Network implementation means that if the terminal does not start the CW function, the network directly rejects the incoming call; if the terminal starts the CW function, the terminal user selects to answer or reject. The local implementation means that no matter whether the terminal starts the CW function or not, the network transfers a new incoming call to the terminal, and the terminal selects direct rejection or reporting in the local to be determined by a user.
At present, when a mobile terminal locally realizes a CW function, if the terminal does not start the CW function, the terminal directly rejects a new incoming call, a user interface is not aware of the new incoming call and the new incoming call is not displayed in a missed call; if the terminal starts the CW function, a new incoming call is displayed on the user interface, the user determines whether to answer the call, and if the user refuses the answer, the new incoming call is displayed in the missed call.
Based on the above-described scenario, if the mobile terminal opens the CFB function while locally implementing the CW function, there are problems that the terminal simply wants to reject or cause the phone to be forwarded when implementing the CW function, and whether the phone is displayed on a missed call when rejecting the phone, which causes the terminal to conflict with the CFB function when locally implementing the CW function.
Disclosure of Invention
The method, the device, the mobile terminal and the network side equipment for processing the new incoming call in the call can avoid the conflict between the terminal and the CFB function when the CW function is realized locally.
In a first aspect, the present invention provides a method for processing a new incoming call in a call, where the method is applied to a mobile terminal, and the method includes:
when a new incoming call is received in the conversation process and the call waiting CW function is started, prompting a user to select a rejection mode aiming at the new incoming call, wherein the rejection mode comprises direct rejection and busy rejection;
when the user selects direct rejection, a response message indicating the direct rejection is replied to the network side, and the new incoming call is displayed as a missed call;
when the user selects busy rejection, a response message indicating busy rejection is replied to the network side, so that the network side selects a corresponding processing mode according to whether the mobile terminal has started the call forwarding on busy CFB function.
Optionally, the selecting, by the network side, a corresponding processing mode according to whether the mobile terminal has started the call forwarding on busy function CFB includes: and when the CFB function is not started by the mobile terminal, the new incoming call is directly hung up, and a prompt that the user is busy is sent to the terminal corresponding to the new incoming call.
In a second aspect, the present invention provides a method for processing a new incoming call in a call, where the method is applied to a network side device, and the method includes:
receiving a response message sent by a mobile terminal with a CW function started when a new incoming call is received in the conversation process;
when the response message indicates that the mobile terminal is refused to be busy, judging whether the mobile terminal has started a CFB function;
when the mobile terminal is judged to be started with the CFB function, the new incoming call is transferred to a transfer number set when the CFB function is started by the mobile terminal;
and when the mobile terminal is judged not to start the CFB function, the new incoming call is directly hung up, and a prompt that the user is busy is sent to the terminal corresponding to the new incoming call.
Optionally, the method further comprises:
and when the response message indicates direct refusing, directly hanging up the new incoming call.
In a third aspect, the present invention provides an apparatus for processing a new incoming call in a call, where the apparatus is located in a mobile terminal, and the apparatus includes:
the system comprises a prompting unit, a call waiting CW function and a call processing unit, wherein the prompting unit is used for prompting a user to select a rejection mode aiming at a new incoming call when the new incoming call is received in a call process and the call waiting CW function is started, and the rejection mode comprises direct rejection and busy rejection;
the first recovery unit is used for recovering a response message representing direct rejection to the network side when the user selects the direct rejection;
a display unit for displaying the new incoming call as a missed call;
and the second reply unit is used for replying a response message indicating the busy rejection to the network side when the user selects the busy rejection so that the network side selects a corresponding processing mode according to whether the mobile terminal has started the call forwarding on busy CFB function.
Optionally, the second replying unit is configured to, when the user selects to reject in busy, reply a response message indicating that the user rejects in busy to the network side, so that the network side transfers the new incoming call to a transfer number set when the CFB function is turned on by the mobile terminal, and directly hangs up the new incoming call when the CFB function is not turned on by the mobile terminal, and sends a prompt that the user is busy to a terminal corresponding to the new incoming call.
In a fourth aspect, the present invention provides an apparatus for processing a new incoming call in a call, where the apparatus is located in a network side device, and the apparatus includes:
a receiving unit, configured to receive a response message sent by a mobile terminal having a CW function turned on when a new incoming call is received in a call process;
a judging unit, configured to judge whether the mobile terminal has started a CFB function when the response message received by the receiving unit indicates a busy-rejection;
the first processing unit is used for switching the new incoming call to a switching number set when the CFB function is started by the mobile terminal when the judging unit judges that the CFB function is started by the mobile terminal;
and the second processing unit is used for directly hanging up the new incoming call and sending a user busy prompt to the terminal corresponding to the new incoming call when the judging unit judges that the mobile terminal does not start the CFB function.
Optionally, the apparatus further comprises:
and the third processing unit is used for directly hanging up the new incoming call when the response message received by the receiving unit indicates direct refusing.
In a fifth aspect, the present invention provides a mobile terminal, where the mobile terminal includes the above-mentioned processing apparatus for a new incoming call in a call of the mobile terminal.
In a sixth aspect, the present invention provides a network side device, where the network side device includes the processing apparatus for a new incoming call in a call of the network side device.
According to the method, the device, the mobile terminal and the network side equipment for processing the new incoming call in the call, when the mobile terminal receives the new incoming call and the CW function is started by the mobile terminal, the user is prompted to select a rejection mode aiming at the new incoming call, when the user selects direct rejection, a response message indicating direct rejection is replied to the network side, the new incoming call is displayed as a missed incoming call, when the user selects busy rejection, the response message indicating busy rejection is replied to the network side, the network side judges whether the CFB function is started by the mobile terminal, if yes, the new incoming call is forwarded to a forwarding number set when the CFB function is started by the mobile terminal, otherwise, the new incoming call is directly hung up, and a prompt that the user is busy is sent to the terminal corresponding to the new incoming call is sent. Compared with the prior art, the network side can avoid the conflict between the terminal and the CFB function when the CW function is locally realized, and the mobile terminal can determine whether to display the new incoming call as a missed call according to the rejection mode selected by the user.
Drawings
Fig. 1 is a flowchart of a method for processing a new incoming call in a call according to an embodiment of the present invention;
FIG. 2 is a flowchart illustrating a method for processing a new incoming call during a call according to another embodiment of the present invention;
FIG. 3 is a flowchart illustrating a method for processing a new incoming call during a call according to yet another embodiment of the present invention;
FIG. 4 is a schematic structural diagram of a device for processing a new incoming call during a call according to an embodiment of the present invention;
FIG. 5 is a schematic structural diagram of a device for processing a new incoming call during a call according to another embodiment of the present invention;
fig. 6 is a schematic structural diagram of a device for processing a new incoming call during a call according to yet another embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
An embodiment of the present invention provides a method for processing a new incoming call in a call, where the method is applied to a mobile terminal, and as shown in fig. 1, the method includes:
and S11, when a new incoming call is received in the call process and the call waiting CW function is started, prompting the user to select a rejection mode aiming at the new incoming call, wherein the rejection mode comprises direct rejection and busy rejection.
And S12, when the user selects direct rejection, replying a response message indicating direct rejection to the network side, and displaying the new incoming call as a missed call.
S13, when the user selects busy rejection, it replies the response message indicating busy rejection to the network side, so that the network side selects the corresponding processing mode according to whether the mobile terminal has started the function of call forwarding in busy.
At this time, the mobile terminal does not display the new incoming call as a missed call.
Specifically, the network side selecting a corresponding processing mode according to whether the mobile terminal has started the call forwarding on busy function CFB function includes: and when the CFB function is not started by the mobile terminal, the new incoming call is directly hung up, and a prompt that the user is busy is sent to the terminal corresponding to the new incoming call.
The method for processing the new call in the call provided by the embodiment of the invention prompts a user to select a rejection mode aiming at the new call when the mobile terminal receives the new call and the CW function is opened by the mobile terminal in the call process, replies a response message indicating direct rejection to a network side when the user selects direct rejection, displays the new call as a missed call, and replies a response message indicating rejection to the network side when the user selects rejection to busy so that the network side selects a corresponding processing mode according to whether the CFB function for forwarding the call to busy is opened by the mobile terminal. Compared with the prior art, the method and the device can avoid the conflict between the terminal and the CFB function when the CW function is realized locally, and can determine whether to display the new incoming call as the missed call according to the rejection mode selected by the user.
An embodiment of the present invention provides another method for processing a new incoming call in a call, where the method is applied to a network side device, and as shown in fig. 2, the method includes:
s21, receiving the response message sent by the mobile terminal with the CW function turned on when receiving a new incoming call during the call.
S22, when the response message indicates the busy refusal, judging whether the mobile terminal has started the CFB function.
And S23, when the mobile terminal is judged to be opened with the CFB function, transferring the new incoming call to a transfer number set when the CFB function is opened by the mobile terminal.
And S24, when the mobile terminal is judged not to start the CFB function, hanging up the new incoming call directly, and sending a prompt that the user is busy to the terminal corresponding to the new incoming call.
Further, when the response message indicates direct rejection, the network side directly hangs up the new incoming call.
In the method for processing a new incoming call in a call provided by the embodiment of the invention, network side equipment receives a response message sent by a mobile terminal with a CW function started when the mobile terminal receives the new incoming call in the call process, judges whether the mobile terminal starts a CFB function or not when the response message indicates busy or refusal, if so, transfers the new incoming call to a transfer number set when the mobile terminal starts the CFB function, otherwise, directly hangs up the new incoming call, and sends a prompt that a user is busy to a terminal corresponding to the new incoming call. Compared with the prior art, the method and the device can avoid the conflict between the terminal and the CFB function when the CW function is realized locally.
The following describes the method for processing a new incoming call in a call in the embodiment of the present invention in detail with reference to specific examples. As shown in fig. 3, the method includes:
and S31, the VoLTE terminal receives another call in the call process.
S32, the VoLTE terminal judges whether the CW function is started, if not, the step S33 is executed, otherwise, the step S34 is executed.
S33, the VoLTE terminal replies 486 response indicating that the terminal is busy to the network side to directly reject the incoming call.
After receiving 486 responses, the network side selects to transfer or reject the incoming call according to whether the VoLTE terminal opens the CFB function, and the VoLTE terminal does not display the number of the incoming call when the incoming call is not received. Specifically, when the CFB function is already opened by the VoLTE terminal, the new incoming call is forwarded to a forwarding number set when the CFB function is opened by the VoLTE terminal, and when the CFB function is not opened by the VoLTE terminal, the new incoming call is directly hung up, and a prompt that the user is busy is sent to a terminal corresponding to the new incoming call.
S34, the user interface of the VoLTE terminal displays the call, the user selects the rejection mode, if the user selects direct rejection, the steps S35 and S36 are executed; if the user chooses to reject the busy, step S37 is executed.
S35, the VoLTE terminal replies 603 indicating direct rejection to the network side in response to rejecting the incoming call, and displays the number of the incoming call in the missed call.
S36, after receiving the 603 response, the network side directly hangs up the incoming call, and the VoLTE terminal displays the number of the incoming call in the missed calls.
S37, the VoLTE terminal replies 486 response indicating busy rejection to the network side to reject the incoming call.
S38, the network side judges whether the VoLTE terminal has opened the CFB function, if the CFB function has been opened, the step S39 is executed, otherwise, the step S40 is executed.
And S39, the network side transfers the incoming call to a transfer number set when the VoLTE terminal opens the CFB function.
At this time, the VoLTE terminal does not display the number of the incoming call in the missed call.
And S40, the network side directly hangs up the incoming call and sends a prompt that the VoLTE terminal is busy to the terminal corresponding to the new incoming call.
At this time, the VoLTE terminal does not display the number of the incoming call in the missed call.
Therefore, the network side can avoid the conflict between the VoLTE terminal and the CFB function when the CW function is locally realized, and the VoLTE terminal can determine whether to display the new incoming call as the missed call according to the rejection mode selected by the user.
An embodiment of the present invention further provides a device for processing a new incoming call in a call, where the device is located at a mobile terminal, and as shown in fig. 4, the device includes:
the prompting unit 11 is configured to prompt a user to select a rejection mode for a new incoming call when the new incoming call is received in a call and a call waiting CW function is already turned on by the user, where the rejection mode includes direct rejection and busy rejection;
a first reply unit 12, configured to reply a response message indicating direct rejection to the network side when the user selects direct rejection;
a display unit 13 for displaying the new incoming call as a missed call;
the second replying unit 14 is used for replying a response message indicating busy refusal to the network side when the user selects busy refusal, so that the network side selects a corresponding processing mode according to whether the mobile terminal has started the function of call forwarding on busy CFB.
Optionally, the second replying unit 14 is configured to, when the user selects to reject in busy, reply a response message indicating that the user rejects in busy to the network side, so that the network side transfers the new incoming call to a transfer number set when the CFB function is turned on by the mobile terminal, and directly hangs up the new incoming call when the CFB function is not turned on by the mobile terminal, and sends a prompt that the user is busy to a terminal corresponding to the new incoming call.
The device for processing the new call in the call provided by the embodiment of the invention prompts the user to select the rejection mode aiming at the new call when the mobile terminal receives the new call and the CW function is started by the mobile terminal in the call process, replies a response message indicating direct rejection to the network side when the user selects direct rejection, displays the new call as a missed call, and replies a response message indicating rejection to the network side when the user selects rejection to the busy call so that the network side selects the corresponding processing mode according to whether the CFB function for forwarding the call to the busy call is started by the mobile terminal. Compared with the prior art, the method and the device can avoid the conflict between the terminal and the CFB function when the CW function is realized locally, and can determine whether to display the new incoming call as the missed call according to the rejection mode selected by the user.
The apparatus of this embodiment may be configured to implement the technical solution of the above method embodiment applied to the mobile terminal, and the implementation principle and the technical effect are similar, which are not described herein again.
An embodiment of the present invention further provides another apparatus for processing a new incoming call in a call, where the apparatus is located in a network side device, and as shown in fig. 5, the apparatus includes:
a receiving unit 21, configured to receive a response message sent by a mobile terminal having a CW function turned on when a new incoming call is received in a call process;
a determining unit 22, configured to determine whether the mobile terminal has started the CFB function when the response message received by the receiving unit 21 indicates that the mobile terminal is rejected in busy;
a first processing unit 23, configured to forward the new incoming call to a forwarding number set when the CFB function is started by the mobile terminal when the determining unit 22 determines that the CFB function is started by the mobile terminal;
the second processing unit 24 is configured to, when the determining unit 22 determines that the CFB function is not activated for the mobile terminal, directly hang up the new incoming call, and send a user busy prompt to the terminal corresponding to the new incoming call.
In the device for processing a new incoming call in a call provided by the embodiment of the present invention, a network side device receives a response message sent by a mobile terminal with a CW function started when receiving the new incoming call in a call process, and when the response message indicates that the mobile terminal is busy and refuses to receive, determines whether the mobile terminal has started a CFB function, if so, transfers the new incoming call to a transfer number set when the mobile terminal starts the CFB function, otherwise, directly hangs up the new incoming call, and sends a prompt that a user is busy to a terminal corresponding to the new incoming call. Compared with the prior art, the method and the device can avoid the conflict between the terminal and the CFB function when the CW function is realized locally.
Optionally, as shown in fig. 6, the apparatus further includes:
a third processing unit 25, configured to directly hang up the new incoming call when the response message received by the receiving unit 21 indicates direct rejection.
The apparatus of this embodiment may be configured to execute the technical solution of the method embodiment applied to the network side device, and the implementation principle and the technical effect of the apparatus are similar, which are not described herein again.
The embodiment of the invention also provides a mobile terminal which comprises the device for processing the new incoming call in the call of the mobile terminal.
The embodiment of the invention also provides network side equipment, which comprises the processing device for the new incoming call in the call of the network side equipment.
It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by a computer program, which can be stored in a computer-readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. The storage medium may be a magnetic disk, an optical disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), or the like.
The above description is only for the specific embodiment of the present invention, but the scope of the present invention is not limited thereto, and any changes or substitutions that can be easily conceived by those skilled in the art within the technical scope of the present invention are included in the scope of the present invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.
Claims (8)
1. A method for processing a new incoming call in a call is applied to a mobile terminal, and is characterized in that the method comprises the following steps:
when a new incoming call is received in the conversation process and the call waiting CW function is started, prompting a user to select a rejection mode aiming at the new incoming call, wherein the rejection mode comprises direct rejection and busy rejection;
when the user selects direct rejection, a response message indicating the direct rejection is replied to the network side, and the new incoming call is displayed as a missed call;
when the user selects busy rejection, a response message indicating busy rejection is replied to the network side, so that the network side selects a corresponding processing mode according to whether the mobile terminal has started the call forwarding on busy CFB function; the processing mode comprises the following steps: and when the CFB function is not started by the mobile terminal, the new incoming call is directly hung up, and a prompt that the user is busy is sent to the terminal corresponding to the new incoming call.
2. A method for processing a new incoming call in a call is applied to network side equipment, and is characterized in that the method comprises the following steps:
receiving a response message sent by a mobile terminal with a CW function started when a new incoming call is received in the conversation process;
when the response message indicates that the mobile terminal is refused to be busy, judging whether the mobile terminal has started a CFB function;
when the mobile terminal is judged to be started with the CFB function, the new incoming call is transferred to a transfer number set when the CFB function is started by the mobile terminal;
and when the mobile terminal is judged not to start the CFB function, the new incoming call is directly hung up, and a prompt that the user is busy is sent to the terminal corresponding to the new incoming call.
3. The method of claim 2, further comprising:
and when the response message indicates direct refusing, directly hanging up the new incoming call.
4. An apparatus for processing a new incoming call in a call, the apparatus being located in a mobile terminal, the apparatus comprising:
the system comprises a prompting unit, a call waiting CW function and a call processing unit, wherein the prompting unit is used for prompting a user to select a rejection mode aiming at a new incoming call when the new incoming call is received in a call process and the call waiting CW function is started, and the rejection mode comprises direct rejection and busy rejection;
the first recovery unit is used for recovering a response message representing direct rejection to the network side when the user selects the direct rejection;
a display unit for displaying the new incoming call as a missed call;
a second replying unit, configured to, when the user selects busy rejection, reply a response message indicating busy rejection to the network side, so that the network side selects a corresponding processing mode according to whether the mobile terminal has started the CFB function for forwarding busy calls;
the processing mode comprises the following steps: when the user selects to reject in busy, a response message indicating the rejection in busy is replied to the network side, so that the network side transfers the new incoming call to a transfer number set when the CFB function is started by the mobile terminal, and directly hangs up the new incoming call when the CFB function is not started by the mobile terminal, and sends a prompt that the user is busy to a terminal corresponding to the new incoming call.
5. A device for processing a new incoming call in a call, the device being located on a network side device, the device comprising:
a receiving unit, configured to receive a response message sent by a mobile terminal having a CW function turned on when a new incoming call is received in a call process;
a judging unit, configured to judge whether the mobile terminal has started a CFB function when the response message received by the receiving unit indicates a busy-rejection;
the first processing unit is used for switching the new incoming call to a switching number set when the CFB function is started by the mobile terminal when the judging unit judges that the CFB function is started by the mobile terminal;
and the second processing unit is used for directly hanging up the new incoming call and sending a user busy prompt to the terminal corresponding to the new incoming call when the judging unit judges that the mobile terminal does not start the CFB function.
6. The apparatus of claim 5, further comprising:
and the third processing unit is used for directly hanging up the new incoming call when the response message received by the receiving unit indicates direct refusing.
7. A mobile terminal characterized in that it comprises means for handling new calls in a call according to claim 4.
8. A network side device, characterized in that the network side device comprises the processing device of a new call in a call according to claim 5 or 6.
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| CN103595871A (en) * | 2013-11-22 | 2014-02-19 | 深圳市金立通信设备有限公司 | Incoming call forwarding method and terminals |
| CN105635497A (en) * | 2014-10-28 | 2016-06-01 | 深圳市中兴微电子技术有限公司 | Terminal call transfer method and call transfer terminal |
| WO2016127286A1 (en) * | 2015-02-09 | 2016-08-18 | 华为技术有限公司 | Call forwarding method, terminal and portable electronic device |
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